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customer care coordinator
Faith Recruitment
Shipping Administrator
Faith Recruitment Byfleet, Surrey
Shipping Coordinator / Sales Administrator Byfleet 27,000 - 30,000 Our client is seeking a highly organised Shipping Coordinator / Sales Administrator to join their fast-paced and dynamic sales team. In this role, you will play a key part in supporting the sales function, ensuring smooth operations and efficient processes across the department. This is an excellent opportunity for a motivated professional looking to develop their skills and advance their career within a growing business. Key Responsibilities: Manage and coordinate global shipments, ensuring timely delivery to customers worldwide. Process sales orders accurately and maintain up-to-date records within the sales database. Support the sales team by preparing quotations, proformas, and handling customer orders and enquiries. Maintain strong product knowledge to assist customers effectively and provide excellent service. Process returns promptly and carry out general administrative duties as required. Key Skills: 2+ years experience in customer service or sales administration within an office-based environment Shipping experience is desirable Confident and professional telephone manner with the ability to handle customer enquiries effectively. Strong organisational and multitasking skills, with excellent attention to detail and accuracy. Excellent verbal and written communication skills, able to build positive relationships with customers and colleagues. Proficient in Microsoft Office applications, including Word, Excel, and Outlook; experience with CRM systems is advantageous. Benefits: Company pension Free onsite parking 30 days annual leave including bank holidays Progression opportunities
Jul 09, 2026
Full time
Shipping Coordinator / Sales Administrator Byfleet 27,000 - 30,000 Our client is seeking a highly organised Shipping Coordinator / Sales Administrator to join their fast-paced and dynamic sales team. In this role, you will play a key part in supporting the sales function, ensuring smooth operations and efficient processes across the department. This is an excellent opportunity for a motivated professional looking to develop their skills and advance their career within a growing business. Key Responsibilities: Manage and coordinate global shipments, ensuring timely delivery to customers worldwide. Process sales orders accurately and maintain up-to-date records within the sales database. Support the sales team by preparing quotations, proformas, and handling customer orders and enquiries. Maintain strong product knowledge to assist customers effectively and provide excellent service. Process returns promptly and carry out general administrative duties as required. Key Skills: 2+ years experience in customer service or sales administration within an office-based environment Shipping experience is desirable Confident and professional telephone manner with the ability to handle customer enquiries effectively. Strong organisational and multitasking skills, with excellent attention to detail and accuracy. Excellent verbal and written communication skills, able to build positive relationships with customers and colleagues. Proficient in Microsoft Office applications, including Word, Excel, and Outlook; experience with CRM systems is advantageous. Benefits: Company pension Free onsite parking 30 days annual leave including bank holidays Progression opportunities
Randstad Construction & Property
Conveyancing Administrator
Randstad Construction & Property Croydon, London
Conveyancing Administrator Are you an organised Administrator, Legal Assistant, or Conveyancing Coordinator looking to elevate your career with an industry leader? We are looking for a detail-oriented professional to join our specialist Property Solutions division in Croydon. This isn't just another admin role. You'll be joining a business that has been voted a "Great Place to Work UK" for the last 5 years running, and we are deeply committed to your professional growth through funded qualifications and extensive internal training. The Perks Work-Life Balance: Hybrid working and flexible hours (available after your successful probation). Career Growth: We invest in YOU. We offer extensive training and will fund professional qualifications to help you become an expert in your field. Award-Winning Culture: Join a team that values its people, evidenced by 5 consecutive years of "Great Place to Work" accreditation. The Role Working within our vibrant Leasehold and Managed Freehold department, you will play a vital role in the property disposal process. This is a fast-paced position perfect for someone who enjoys a mix of customer service and technical administration. Your Day-to-Day: Managing Enquiries: Processing all solicitor enquiries regarding property disposals and re-mortgages. Pack Generation: Creating and issuing comprehensive solicitor packs and managing the associated invoicing. Collaboration: Liaising closely with Estate Managers and Finance teams to resolve vendor and purchaser queries. Technical Admin: Handling Land Registry enquiries, lease consents, and extensions. System Management: Raising internal invoices/credit notes and maintaining an organised filing system. About You You don't need to be a conveyancing expert yet, but you do need to be a sharp administrator with a "can-do" attitude. We'll teach you the rest! We are looking for: Qualifications: GCSE Grades A-C (or equivalent) in Maths and English. Skills: Strong communication skills and a customer-focused approach. Mindset: A team player who can multi-task, work under pressure, and use their own initiative. Bonus Points: Previous experience in property management, legal administration, or a basic understanding of residential property legislation. For more information on this exciting new role, please apply today Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jul 09, 2026
Full time
Conveyancing Administrator Are you an organised Administrator, Legal Assistant, or Conveyancing Coordinator looking to elevate your career with an industry leader? We are looking for a detail-oriented professional to join our specialist Property Solutions division in Croydon. This isn't just another admin role. You'll be joining a business that has been voted a "Great Place to Work UK" for the last 5 years running, and we are deeply committed to your professional growth through funded qualifications and extensive internal training. The Perks Work-Life Balance: Hybrid working and flexible hours (available after your successful probation). Career Growth: We invest in YOU. We offer extensive training and will fund professional qualifications to help you become an expert in your field. Award-Winning Culture: Join a team that values its people, evidenced by 5 consecutive years of "Great Place to Work" accreditation. The Role Working within our vibrant Leasehold and Managed Freehold department, you will play a vital role in the property disposal process. This is a fast-paced position perfect for someone who enjoys a mix of customer service and technical administration. Your Day-to-Day: Managing Enquiries: Processing all solicitor enquiries regarding property disposals and re-mortgages. Pack Generation: Creating and issuing comprehensive solicitor packs and managing the associated invoicing. Collaboration: Liaising closely with Estate Managers and Finance teams to resolve vendor and purchaser queries. Technical Admin: Handling Land Registry enquiries, lease consents, and extensions. System Management: Raising internal invoices/credit notes and maintaining an organised filing system. About You You don't need to be a conveyancing expert yet, but you do need to be a sharp administrator with a "can-do" attitude. We'll teach you the rest! We are looking for: Qualifications: GCSE Grades A-C (or equivalent) in Maths and English. Skills: Strong communication skills and a customer-focused approach. Mindset: A team player who can multi-task, work under pressure, and use their own initiative. Bonus Points: Previous experience in property management, legal administration, or a basic understanding of residential property legislation. For more information on this exciting new role, please apply today Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
KHR Recruitment Specialists
Sales and Supply Chain Coordinator (Part-time)
KHR Recruitment Specialists Marden, Kent
Part-Time Sales and Supply Chain Coordinator Location: Marden, Kent (Office-Based) Hours: 3-4 days per week (22.5-30hpw) Salary: 16,200 - 24,000pa (depending on rate and hours) Start Date: ASAP KHR are working with an established supplier of essential goods, who are looking to hire an accomplished all-rounder who can play a business-critical role on a part-time basis. This is a key operational support role within the business, responsible for coordinating customer orders, procurement, supplier relationships and logistics to ensure the smooth day-to-day running of the business. Working as part of a job share arrangement, you will work closely with an existing team member to provide seamless support across operations, purchasing, customer enquiries and warehouse coordination. Strong organisation, communication and attention to detail are essential to ensure continuity of service and effective handovers between working days. The successful candidate will play an important role in ensuring products are purchased, processed and delivered efficiently while providing excellent support to customers and internal teams. Key Responsibilities - Manage the end-to-end processing of customer orders from quotation through to delivery - Raise purchase orders, source products, obtain quotations, and liaise with suppliers to ensure timely procurement - Coordinate deliveries with suppliers, warehouse partners, fitters, and couriers, resolving any logistics issues proactively - Monitor stock availability, supplier lead times, and delivery schedules, communicating updates where required - Act as the first point of contact for customer enquiries via phone and email, providing order updates and excellent customer service - Prepare quotations, order confirmations, and maintain accurate customer, supplier, and order records - Update and maintain CRM, order management systems, and other business documentation - Build and maintain positive relationships with customers, suppliers, and internal teams to support smooth operations - Support warehouse fulfilment activities and contribute to the continuous improvement of operational processes and procedures -Work collaboratively within a job share arrangement, ensuring effective communication and seamless handovers Candidate Profile - Previous experience in operations, procurement, office administration, customer service or supply chain coordination - Experience working with suppliers and coordinating deliveries - Excellent organisational skills with the ability to manage multiple priorities - Strong communication skills and confidence dealing with customers and suppliers - Experience using Microsoft 365, particularly Outlook, Excel, Teams and Word - Experience using Xero, Hubspot and CRM or order management systems - A proactive approach with strong attention to detail - Experience within a manufacturing, distribution, technical or industrial environment - Experience with purchasing or procurement activities - Experience supporting warehouse or logistics operations At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you. KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market
Jul 09, 2026
Full time
Part-Time Sales and Supply Chain Coordinator Location: Marden, Kent (Office-Based) Hours: 3-4 days per week (22.5-30hpw) Salary: 16,200 - 24,000pa (depending on rate and hours) Start Date: ASAP KHR are working with an established supplier of essential goods, who are looking to hire an accomplished all-rounder who can play a business-critical role on a part-time basis. This is a key operational support role within the business, responsible for coordinating customer orders, procurement, supplier relationships and logistics to ensure the smooth day-to-day running of the business. Working as part of a job share arrangement, you will work closely with an existing team member to provide seamless support across operations, purchasing, customer enquiries and warehouse coordination. Strong organisation, communication and attention to detail are essential to ensure continuity of service and effective handovers between working days. The successful candidate will play an important role in ensuring products are purchased, processed and delivered efficiently while providing excellent support to customers and internal teams. Key Responsibilities - Manage the end-to-end processing of customer orders from quotation through to delivery - Raise purchase orders, source products, obtain quotations, and liaise with suppliers to ensure timely procurement - Coordinate deliveries with suppliers, warehouse partners, fitters, and couriers, resolving any logistics issues proactively - Monitor stock availability, supplier lead times, and delivery schedules, communicating updates where required - Act as the first point of contact for customer enquiries via phone and email, providing order updates and excellent customer service - Prepare quotations, order confirmations, and maintain accurate customer, supplier, and order records - Update and maintain CRM, order management systems, and other business documentation - Build and maintain positive relationships with customers, suppliers, and internal teams to support smooth operations - Support warehouse fulfilment activities and contribute to the continuous improvement of operational processes and procedures -Work collaboratively within a job share arrangement, ensuring effective communication and seamless handovers Candidate Profile - Previous experience in operations, procurement, office administration, customer service or supply chain coordination - Experience working with suppliers and coordinating deliveries - Excellent organisational skills with the ability to manage multiple priorities - Strong communication skills and confidence dealing with customers and suppliers - Experience using Microsoft 365, particularly Outlook, Excel, Teams and Word - Experience using Xero, Hubspot and CRM or order management systems - A proactive approach with strong attention to detail - Experience within a manufacturing, distribution, technical or industrial environment - Experience with purchasing or procurement activities - Experience supporting warehouse or logistics operations At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you. KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market
W Talent
Testing Coordinator
W Talent City, Sheffield
Independent Forgings and Alloys (IFA), one of Europe's leading aerospace forging and precision manufacturing companies, is expanding and looking to recruit a Testing Coordinator (Mechanical & Materials) to join its Sheffield-based Technical Centre team. This is an excellent opportunity for a Testing Coordinator to join a highly respected aerospace manufacturing organisation. Working within the Technical Centre, the successful candidate will play a critical role in coordinating mechanical and metallurgical testing activities, ensuring material traceability, test compliance and efficient workflow management across one of the most technically advanced forging operations in Europe. Company Details Independent Forgings and Alloys Ltd (IFA) sits uniquely as the only single-sited forge with open-die radial, press, hammer & ring rolling and closed-die extrusion, drop stamp and blade forging capabilities in the world. Through extensive forging and manufacturing processes, IFA offers a fully integrated metals service centre from ingot and billet production through to fully tested and released machined products. As a key supplier into the global aerospace sector, IFA manufactures critical forged components for some of the world's most demanding aerospace applications, operating to the highest standards of quality, compliance and manufacturing excellence. Job Vacancy As the Testing Coordinator, you will be based within the Technical Centre at IFA's Sheffield facility, reporting directly to the Test House Manager. You will take responsibility for coordinating the flow of testing activities through the Internal Test Centre, ensuring material control, test scheduling and reporting requirements are managed efficiently and accurately. The role will involve liaising closely with Production, Quality, Metallurgy and external test houses to ensure testing activities support production schedules, customer requirements and industry standards. You will play a key role in ensuring all testing is completed in accordance with customer specifications, internal procedures and applicable quality standards. Key Responsibilities Be responsible for material control and traceability throughout the testing process Coordinate the flow of all IFA testing work through the Internal Test Centre Liaise closely with Production, Quality and Metallurgy teams to ensure test samples are available in line with production requirements Conduct technical reviews of testing requirements, ensuring compliance with internal procedures, customer specifications and relevant national and international standards Produce and review purchase orders for external testing providers Coordinate transport and logistics for samples sent to external testing facilities Review and approve internal and external test reports for completeness and compliance Raise Non-Conformance Reports (NCRs) for failing test results and support subsequent investigations Maintain accurate testing records, reports and documentation Archive test reports, certifications and retained samples in accordance with company procedures Identify opportunities for process improvement and support continuous improvement initiatives within the Technical Centre Provide administrative and coordination support to the Test House Manager and wider Technical Centre team Carry out any other reasonable duties as requested by management Qualifications and Experience This position would suit an organised and detail-focused individual with strong administrative, coordination and communication skills, ideally gained within a manufacturing, engineering, laboratory, testing or quality environment. It would also suit graduates looking to step into testing. Key Required Skills Excellent attention to detail and organisational skills Strong communication and stakeholder management abilities Proactive, practical and solution-focused approach Ability to work effectively as part of a team Competent working knowledge of Microsoft Excel, Word and other Windows-based systems Previous experience in a coordination, administration, quality, laboratory, testing or manufacturing support role Experience managing documentation, records and technical data Ability to prioritise workloads and manage multiple activities simultaneously Desirable Experience (Not Essential) Basic understanding of mechanical and/or metallurgical testing processes Understanding of ISO/IEC 17025 laboratory quality requirements Knowledge of material traceability and quality documentation processes Experience working with ERP, MRP or laboratory management systems Salary Information Competitive salary between 25,000 and 32,000 dependent on experience Permanent position with long-term career opportunities Training and professional development support Opportunity to work within an advanced aerospace manufacturing environment 33 days holiday and pension scheme with employer contribution Bonus scheme and Westfield cash plan Free, On-site parking available This position is being recruited exclusively by W Talent Recruitment, who will be conducting the first-stage pre-screen interviews. Any questions, or for more information please contact Glyn Dobb at W Talent directly.
Jul 09, 2026
Full time
Independent Forgings and Alloys (IFA), one of Europe's leading aerospace forging and precision manufacturing companies, is expanding and looking to recruit a Testing Coordinator (Mechanical & Materials) to join its Sheffield-based Technical Centre team. This is an excellent opportunity for a Testing Coordinator to join a highly respected aerospace manufacturing organisation. Working within the Technical Centre, the successful candidate will play a critical role in coordinating mechanical and metallurgical testing activities, ensuring material traceability, test compliance and efficient workflow management across one of the most technically advanced forging operations in Europe. Company Details Independent Forgings and Alloys Ltd (IFA) sits uniquely as the only single-sited forge with open-die radial, press, hammer & ring rolling and closed-die extrusion, drop stamp and blade forging capabilities in the world. Through extensive forging and manufacturing processes, IFA offers a fully integrated metals service centre from ingot and billet production through to fully tested and released machined products. As a key supplier into the global aerospace sector, IFA manufactures critical forged components for some of the world's most demanding aerospace applications, operating to the highest standards of quality, compliance and manufacturing excellence. Job Vacancy As the Testing Coordinator, you will be based within the Technical Centre at IFA's Sheffield facility, reporting directly to the Test House Manager. You will take responsibility for coordinating the flow of testing activities through the Internal Test Centre, ensuring material control, test scheduling and reporting requirements are managed efficiently and accurately. The role will involve liaising closely with Production, Quality, Metallurgy and external test houses to ensure testing activities support production schedules, customer requirements and industry standards. You will play a key role in ensuring all testing is completed in accordance with customer specifications, internal procedures and applicable quality standards. Key Responsibilities Be responsible for material control and traceability throughout the testing process Coordinate the flow of all IFA testing work through the Internal Test Centre Liaise closely with Production, Quality and Metallurgy teams to ensure test samples are available in line with production requirements Conduct technical reviews of testing requirements, ensuring compliance with internal procedures, customer specifications and relevant national and international standards Produce and review purchase orders for external testing providers Coordinate transport and logistics for samples sent to external testing facilities Review and approve internal and external test reports for completeness and compliance Raise Non-Conformance Reports (NCRs) for failing test results and support subsequent investigations Maintain accurate testing records, reports and documentation Archive test reports, certifications and retained samples in accordance with company procedures Identify opportunities for process improvement and support continuous improvement initiatives within the Technical Centre Provide administrative and coordination support to the Test House Manager and wider Technical Centre team Carry out any other reasonable duties as requested by management Qualifications and Experience This position would suit an organised and detail-focused individual with strong administrative, coordination and communication skills, ideally gained within a manufacturing, engineering, laboratory, testing or quality environment. It would also suit graduates looking to step into testing. Key Required Skills Excellent attention to detail and organisational skills Strong communication and stakeholder management abilities Proactive, practical and solution-focused approach Ability to work effectively as part of a team Competent working knowledge of Microsoft Excel, Word and other Windows-based systems Previous experience in a coordination, administration, quality, laboratory, testing or manufacturing support role Experience managing documentation, records and technical data Ability to prioritise workloads and manage multiple activities simultaneously Desirable Experience (Not Essential) Basic understanding of mechanical and/or metallurgical testing processes Understanding of ISO/IEC 17025 laboratory quality requirements Knowledge of material traceability and quality documentation processes Experience working with ERP, MRP or laboratory management systems Salary Information Competitive salary between 25,000 and 32,000 dependent on experience Permanent position with long-term career opportunities Training and professional development support Opportunity to work within an advanced aerospace manufacturing environment 33 days holiday and pension scheme with employer contribution Bonus scheme and Westfield cash plan Free, On-site parking available This position is being recruited exclusively by W Talent Recruitment, who will be conducting the first-stage pre-screen interviews. Any questions, or for more information please contact Glyn Dobb at W Talent directly.
Line Up Aviation
Customer Operations Coordinator
Line Up Aviation
On behalf of our client, we are looking for an Operations Coordinator to join them on a permanent basis. As the Operations Coordinator you will be working in a busy operations department within a strong team working environment. Role : Operations Coordinator Pay : On Application Location : South West London Hours : 40 hours per week, working shifts covering hours 06:30 - 23:00 including weekends Status : Permanent Start Date : Mid-Late August Key Responsibilities Acceptance and processing of flight bookings, management of daily flying programme and liaison with internal departmental functions (air traffic control and airside handling) in the planning and safe functioning of heliport operations. Management of front of house and airside security control Liaison with customer-operators, their aircrew and support staff and passenger care. Safe management and care of passengers and their belongings to and from airside in cooperation with heliport RFFS Airside Handling team. Liaison with external regulating agencies including co-ordination of pre-flight notification to UK border agencies for international flights Maintenance of flight movement data, data-base records, and reporting. Invoicing of fees and services provided. Maintenance of stocks and supplies required for operational, administrative and customer service provision. Acting role in accordance with safe operational procedures and safety management systems. Providing assistance in emergency incidents with casualty care, first aid, evacuation management, emergency service liaison. According to defined role in Heliport Emergency Orders. Deputising for the Customer Operations Supervisor and acting as Duty Operations Supervisor when required or lone working. Experience Educated to GCSE level, with strong communication and organizational skills. Good customer service experience, liaising with operators, aircrew, and passengers to provide a seamless and professional experience. Experience in administrative tasks such as maintaining flight records, invoicing services, and managing operational supplies. Preferably experience within aviation operations, with experience in flight bookings, scheduling, and coordination with air traffic control and ground handling teams. Good IT Skills If you are interested in applying for this position and you meet the requirements, please apply immediately! Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 35 years. We work with some of the industry's best known companies who demand the highest standard of applicants. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
Jul 09, 2026
Contractor
On behalf of our client, we are looking for an Operations Coordinator to join them on a permanent basis. As the Operations Coordinator you will be working in a busy operations department within a strong team working environment. Role : Operations Coordinator Pay : On Application Location : South West London Hours : 40 hours per week, working shifts covering hours 06:30 - 23:00 including weekends Status : Permanent Start Date : Mid-Late August Key Responsibilities Acceptance and processing of flight bookings, management of daily flying programme and liaison with internal departmental functions (air traffic control and airside handling) in the planning and safe functioning of heliport operations. Management of front of house and airside security control Liaison with customer-operators, their aircrew and support staff and passenger care. Safe management and care of passengers and their belongings to and from airside in cooperation with heliport RFFS Airside Handling team. Liaison with external regulating agencies including co-ordination of pre-flight notification to UK border agencies for international flights Maintenance of flight movement data, data-base records, and reporting. Invoicing of fees and services provided. Maintenance of stocks and supplies required for operational, administrative and customer service provision. Acting role in accordance with safe operational procedures and safety management systems. Providing assistance in emergency incidents with casualty care, first aid, evacuation management, emergency service liaison. According to defined role in Heliport Emergency Orders. Deputising for the Customer Operations Supervisor and acting as Duty Operations Supervisor when required or lone working. Experience Educated to GCSE level, with strong communication and organizational skills. Good customer service experience, liaising with operators, aircrew, and passengers to provide a seamless and professional experience. Experience in administrative tasks such as maintaining flight records, invoicing services, and managing operational supplies. Preferably experience within aviation operations, with experience in flight bookings, scheduling, and coordination with air traffic control and ground handling teams. Good IT Skills If you are interested in applying for this position and you meet the requirements, please apply immediately! Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 35 years. We work with some of the industry's best known companies who demand the highest standard of applicants. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
Heathrow Personnel
Air import customer service clerk
Heathrow Personnel Hayes, Middlesex
An exciting opportunity has arisen for an experienced Import Customer Service Coordinator to join a busy and growing freight forwarding operation based in Hayes, near Heathrow. Monday to Friday pm This role is ideal for someone with previous airfreight import experience who enjoys providing exceptional customer service, managing shipments from start to finish, and building strong relationships with clients and overseas partners. You will be responsible for ensuring import shipments are handled efficiently, compliantly, and delivered to the highest service standards. Key Responsibilities Manage airfreight import shipments from origin through to final delivery. Act as the main point of contact for customers, providing shipment updates and resolving queries. Liaise with overseas agents, airlines, hauliers, and internal departments to ensure smooth movement of freight. Monitor shipment progress and proactively resolve any operational issues. Handle customer service enquiries and maintain excellent client relationships. Ensure customs and compliance requirements are met accurately and within deadlines. Prepare and review shipping documentation. Assist with quotations and pricing requests. Support invoicing processes by checking job files for accuracy and profitability. Maintain accurate records and update internal systems accordingly. Key Skills Previous experience within airfreight imports is essential. Good understanding of customs procedures and import documentation. Experience completing or supporting customs entries. Knowledge of cross-trade shipments would be advantageous. Strong customer service and relationship management skills. Excellent communication skills, both written and verbal. Highly organised with strong attention to detail. Ability to prioritise workloads and work effectively under pressure. Competent user of Microsoft Office, including Outlook, Word and Excel. Experience using freight forwarding systems would be beneficial. Benefits Competitive salary package. Monday to Friday working hours. Opportunity to join a well-established and reputable freight forwarding business. Supportive team environment with ongoing development opportunities. Career progression within a growing organisation.
Jul 09, 2026
Full time
An exciting opportunity has arisen for an experienced Import Customer Service Coordinator to join a busy and growing freight forwarding operation based in Hayes, near Heathrow. Monday to Friday pm This role is ideal for someone with previous airfreight import experience who enjoys providing exceptional customer service, managing shipments from start to finish, and building strong relationships with clients and overseas partners. You will be responsible for ensuring import shipments are handled efficiently, compliantly, and delivered to the highest service standards. Key Responsibilities Manage airfreight import shipments from origin through to final delivery. Act as the main point of contact for customers, providing shipment updates and resolving queries. Liaise with overseas agents, airlines, hauliers, and internal departments to ensure smooth movement of freight. Monitor shipment progress and proactively resolve any operational issues. Handle customer service enquiries and maintain excellent client relationships. Ensure customs and compliance requirements are met accurately and within deadlines. Prepare and review shipping documentation. Assist with quotations and pricing requests. Support invoicing processes by checking job files for accuracy and profitability. Maintain accurate records and update internal systems accordingly. Key Skills Previous experience within airfreight imports is essential. Good understanding of customs procedures and import documentation. Experience completing or supporting customs entries. Knowledge of cross-trade shipments would be advantageous. Strong customer service and relationship management skills. Excellent communication skills, both written and verbal. Highly organised with strong attention to detail. Ability to prioritise workloads and work effectively under pressure. Competent user of Microsoft Office, including Outlook, Word and Excel. Experience using freight forwarding systems would be beneficial. Benefits Competitive salary package. Monday to Friday working hours. Opportunity to join a well-established and reputable freight forwarding business. Supportive team environment with ongoing development opportunities. Career progression within a growing organisation.
Search
Order Management Coordinator
Search City, Leeds
Order Management Coordinator Location: Leeds LS15 Working pattern: Hybrid - 2 days from home, 3 days in office Hours: Full-time, Monday to Friday - 8am-4.30pm/8.30am-5pm/9am-5.30pm (Flexible) Pay: 13.50/hour, paid weekly Contract: 6 Month Temporary Contract We are currently recruiting for an Order Management Coordinator to join a global business within their operations and logistics team. This is an excellent opportunity for someone looking to build a career in supply chain, logistics, and customer service within a fast-paced and supportive environment. Key Responsibilities: Processing and tracking sales and purchase orders Checking pricing, product availability, and delivery schedules Working with logistics and freight providers to coordinate shipments Monitoring customer orders and supply chain activity Resolving order discrepancies and supporting process improvements Producing reports and supporting operational projects What We're Looking For: Previous experience in administration, logistics, operations, or customer service is beneficial Strong attention to detail and organisational skills Good Excel and general IT skills Ability to multitask and work in a fast-moving environment A proactive and team-focused approach Strong communication skills and confidence working with different stakeholders Fluent in French or German is advantageous What's on Offer: Opportunity to develop a career within operations and logistics Supportive team environment with training provided Hybrid working available Experience working within a global organisation Long-term career development opportunities If you're organised, motivated, and looking to grow your career within operations and logistics, please apply and we will be in touch. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Jul 08, 2026
Contractor
Order Management Coordinator Location: Leeds LS15 Working pattern: Hybrid - 2 days from home, 3 days in office Hours: Full-time, Monday to Friday - 8am-4.30pm/8.30am-5pm/9am-5.30pm (Flexible) Pay: 13.50/hour, paid weekly Contract: 6 Month Temporary Contract We are currently recruiting for an Order Management Coordinator to join a global business within their operations and logistics team. This is an excellent opportunity for someone looking to build a career in supply chain, logistics, and customer service within a fast-paced and supportive environment. Key Responsibilities: Processing and tracking sales and purchase orders Checking pricing, product availability, and delivery schedules Working with logistics and freight providers to coordinate shipments Monitoring customer orders and supply chain activity Resolving order discrepancies and supporting process improvements Producing reports and supporting operational projects What We're Looking For: Previous experience in administration, logistics, operations, or customer service is beneficial Strong attention to detail and organisational skills Good Excel and general IT skills Ability to multitask and work in a fast-moving environment A proactive and team-focused approach Strong communication skills and confidence working with different stakeholders Fluent in French or German is advantageous What's on Offer: Opportunity to develop a career within operations and logistics Supportive team environment with training provided Hybrid working available Experience working within a global organisation Long-term career development opportunities If you're organised, motivated, and looking to grow your career within operations and logistics, please apply and we will be in touch. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Adecco
Product and Sample Coordinator
Adecco Evesham, Worcestershire
Adecco Worcester are recruiting on behalf of a fantastic client for a Product & Sample Coordinator to join their friendly and fast-paced team. This is a great opportunity for someone who is passionate about delivering exceptional customer service and enjoys working in a varied role. This position presents an excellent entry-level opportunity within a growing and supportive team environment. Full training will be provided, making this role particularly suitable for candidates at the early stages of their career who are seeking to develop within the business and Food Safety. The role will primarily focus on order and sample management (approximately 80%), ensuring the accurate processing, coordination, and tracking of customer orders and product samples. The remaining 20% of responsibilities will involve general administrative duties, including supporting the wider team with day-to-day operational tasks and maintaining accurate records. You'll play a key role in ensuring every interaction is handled professionally, efficiently, and with a customer-first approach The organisation is committed to investing in its people, and this role offers clear scope for progression, with opportunities to develop skills and advance within the team and wider business over time. If you would like to know more about this brilliant opportunity, then please contact Gemma at Adecco today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 08, 2026
Full time
Adecco Worcester are recruiting on behalf of a fantastic client for a Product & Sample Coordinator to join their friendly and fast-paced team. This is a great opportunity for someone who is passionate about delivering exceptional customer service and enjoys working in a varied role. This position presents an excellent entry-level opportunity within a growing and supportive team environment. Full training will be provided, making this role particularly suitable for candidates at the early stages of their career who are seeking to develop within the business and Food Safety. The role will primarily focus on order and sample management (approximately 80%), ensuring the accurate processing, coordination, and tracking of customer orders and product samples. The remaining 20% of responsibilities will involve general administrative duties, including supporting the wider team with day-to-day operational tasks and maintaining accurate records. You'll play a key role in ensuring every interaction is handled professionally, efficiently, and with a customer-first approach The organisation is committed to investing in its people, and this role offers clear scope for progression, with opportunities to develop skills and advance within the team and wider business over time. If you would like to know more about this brilliant opportunity, then please contact Gemma at Adecco today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Office Angels
Customer Relations & Complaints Executive
Office Angels Hove, Sussex
Customer Relations & Complaints Executive Location: Hove, East Sussex Salary: 27,000 - 32,000 DOE + KPI Bonus Scheme (OTE 29,500 - 36,500) Job Type: Permanent, Full-Time Hours: Monday to Friday, 9:00am - 5:30pm (1-hour lunch break) Additional Requirement: One Saturday per month on a rota basis (paid or time off in lieu) Are you an experienced customer service professional with a passion for delivering outstanding customer experiences and resolving complaints effectively? We are recruiting for a Customer Relations & Aftercare Executive to join a successful and growing business based in Hove. This is an excellent opportunity for someone with a background in customer complaints, aftercare, customer success, customer support, service delivery, or customer relations who enjoys taking ownership of cases and ensuring customers receive an exceptional service journey from start to finish. Working within a fast-paced customer experience team, you'll act as the key point of contact for customers following product delivery or installation, managing aftercare enquiries, complaints resolution, service coordination, and customer feedback. The Role As a Customer Relations Executive, you will be responsible for maintaining high levels of customer satisfaction by handling customer concerns, resolving issues efficiently, and coordinating any required remedial works or follow-up appointments. This role offers a high level of autonomy, requiring excellent organisation, problem-solving skills, and the ability to build positive relationships with customers and internal teams alike. Key Responsibilities Manage customer complaints and aftercare enquiries from initial contact through to resolution. Act as the primary post-service point of contact for customers. Investigate and resolve customer concerns in a professional, empathetic, and solutions-focused manner. Coordinate engineer, technician, or service appointments where corrective actions are required. Maintain accurate customer records and case notes within the CRM system. Work closely with internal departments to resolve product, service, or delivery-related issues. Monitor and manage online customer feedback and review platforms. Respond to customer reviews and implement actions to improve customer satisfaction scores. Escalate complex cases where necessary while retaining ownership of the customer journey. Identify trends within complaints and customer feedback to support continuous improvement initiatives. Skills & Experience Required Previous experience within a customer relations, complaints handling, aftercare, customer service, customer success, or client services role . Strong conflict resolution and complaint management skills. Excellent verbal and written communication abilities. Ability to manage multiple customer cases simultaneously. Highly organised with strong attention to detail. Comfortable working independently and managing workloads effectively. Experience using CRM systems, Microsoft Office, email, and digital communication tools. Customer-centric approach with a genuine desire to deliver excellent service. Ideal Backgrounds We welcome applications from candidates with experience as: Customer Relations Executive, Complaints Handler, Customer Complaints Specialist, Aftercare Coordinator, Customer Experience Executive, Customer Success Executive, Service Delivery Coordinator, Client Relationship Executive, Customer Support Executive, Complaint Resolution Advisor, Customer Care Coordinator, After Sales Executive If you have trouble uploading your CV, please email it to (url removed) and put the job title as the subject By registering with Office Angels you will benefit from the support of a dedicated and experienced recruitment consultant, have access to various interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond. Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please note that only candidates selected for an interview will be contacted. We appreciate your understanding in this matter. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 08, 2026
Full time
Customer Relations & Complaints Executive Location: Hove, East Sussex Salary: 27,000 - 32,000 DOE + KPI Bonus Scheme (OTE 29,500 - 36,500) Job Type: Permanent, Full-Time Hours: Monday to Friday, 9:00am - 5:30pm (1-hour lunch break) Additional Requirement: One Saturday per month on a rota basis (paid or time off in lieu) Are you an experienced customer service professional with a passion for delivering outstanding customer experiences and resolving complaints effectively? We are recruiting for a Customer Relations & Aftercare Executive to join a successful and growing business based in Hove. This is an excellent opportunity for someone with a background in customer complaints, aftercare, customer success, customer support, service delivery, or customer relations who enjoys taking ownership of cases and ensuring customers receive an exceptional service journey from start to finish. Working within a fast-paced customer experience team, you'll act as the key point of contact for customers following product delivery or installation, managing aftercare enquiries, complaints resolution, service coordination, and customer feedback. The Role As a Customer Relations Executive, you will be responsible for maintaining high levels of customer satisfaction by handling customer concerns, resolving issues efficiently, and coordinating any required remedial works or follow-up appointments. This role offers a high level of autonomy, requiring excellent organisation, problem-solving skills, and the ability to build positive relationships with customers and internal teams alike. Key Responsibilities Manage customer complaints and aftercare enquiries from initial contact through to resolution. Act as the primary post-service point of contact for customers. Investigate and resolve customer concerns in a professional, empathetic, and solutions-focused manner. Coordinate engineer, technician, or service appointments where corrective actions are required. Maintain accurate customer records and case notes within the CRM system. Work closely with internal departments to resolve product, service, or delivery-related issues. Monitor and manage online customer feedback and review platforms. Respond to customer reviews and implement actions to improve customer satisfaction scores. Escalate complex cases where necessary while retaining ownership of the customer journey. Identify trends within complaints and customer feedback to support continuous improvement initiatives. Skills & Experience Required Previous experience within a customer relations, complaints handling, aftercare, customer service, customer success, or client services role . Strong conflict resolution and complaint management skills. Excellent verbal and written communication abilities. Ability to manage multiple customer cases simultaneously. Highly organised with strong attention to detail. Comfortable working independently and managing workloads effectively. Experience using CRM systems, Microsoft Office, email, and digital communication tools. Customer-centric approach with a genuine desire to deliver excellent service. Ideal Backgrounds We welcome applications from candidates with experience as: Customer Relations Executive, Complaints Handler, Customer Complaints Specialist, Aftercare Coordinator, Customer Experience Executive, Customer Success Executive, Service Delivery Coordinator, Client Relationship Executive, Customer Support Executive, Complaint Resolution Advisor, Customer Care Coordinator, After Sales Executive If you have trouble uploading your CV, please email it to (url removed) and put the job title as the subject By registering with Office Angels you will benefit from the support of a dedicated and experienced recruitment consultant, have access to various interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond. Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please note that only candidates selected for an interview will be contacted. We appreciate your understanding in this matter. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Get Recruited (UK) Ltd
Part Time Business Support Administrator
Get Recruited (UK) Ltd Accrington, Lancashire
BUSINESS SUPPORT ADMINISTRATOR Part-Time Progressing To Full Time In 1-2 Years Accrington Up To 33,000 Full Time Equivalent + Healthcare + Bonus + Training + Progression THE OPPORTUNITY: Are you looking for a genuinely long-term opportunity with a business that will invest in you, trust you and offer clear progression over the coming years? We're recruiting on behalf of a well-established, international engineering business that is entering an exciting period of growth. With ambitious five-year expansion plans and significant investment from its parent company, they're looking for a Sales Support & Marketing Administrator to become an integral part of their close-knit team. Initially, this is a part-time position working around 20 hours per week across five days, offering flexibility around school runs and family commitments. Over the next 12-24 months, the role is expected to develop into a full-time position as part of a planned succession strategy, creating an excellent opportunity for someone looking to build a long-term career. This would be a fantastic opportunity for someone in a Business Support Administrator, Office Administrator, Office Coordinator, Sales Administrator, Accounts Administrator or similar role who enjoys variety and wants to develop their skills. THE ROLE: Supporting the UK sales and technical teams with day-to-day administration. Producing quotations and customer documentation using company templates. Managing the shared company inbox and handling incoming customer enquiries. Processing finance administration including purchase ledger, bank payments and expense administration. Assisting with Sage and general accounts administration. Supporting marketing activity including LinkedIn content, customer communications and promotional activity. Working closely with the Office Manager to learn all aspects of the business as part of a planned succession programme. Becoming a key member of a small, collaborative team where everyone supports one another. THE PERSON: Previous experience in a Business Support Administrator, Office Administrator, Office Coordinator, Sales Administrator, Accounts Administrator or similar role. Confident using Microsoft Office, particularly Word and Excel. Experience with Sage or finance administration would be highly advantageous. Any exposure to marketing, social media or LinkedIn content would be beneficial. Highly organised with excellent attention to detail. Able to manage a varied workload and comfortable working in a small business environment. A proactive individual who enjoys suggesting improvements and taking ownership. A full UK driving licence and access to a vehicle due to the office location. THE BENEFITS: Company Bonus Private Healthcare Company Pension Extensive Training & Development Flexible Part-Time Hours Genuine Progression to a Full-Time Position Long-Term Career Opportunity Supportive, Trusting Working Environment By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Jul 08, 2026
Full time
BUSINESS SUPPORT ADMINISTRATOR Part-Time Progressing To Full Time In 1-2 Years Accrington Up To 33,000 Full Time Equivalent + Healthcare + Bonus + Training + Progression THE OPPORTUNITY: Are you looking for a genuinely long-term opportunity with a business that will invest in you, trust you and offer clear progression over the coming years? We're recruiting on behalf of a well-established, international engineering business that is entering an exciting period of growth. With ambitious five-year expansion plans and significant investment from its parent company, they're looking for a Sales Support & Marketing Administrator to become an integral part of their close-knit team. Initially, this is a part-time position working around 20 hours per week across five days, offering flexibility around school runs and family commitments. Over the next 12-24 months, the role is expected to develop into a full-time position as part of a planned succession strategy, creating an excellent opportunity for someone looking to build a long-term career. This would be a fantastic opportunity for someone in a Business Support Administrator, Office Administrator, Office Coordinator, Sales Administrator, Accounts Administrator or similar role who enjoys variety and wants to develop their skills. THE ROLE: Supporting the UK sales and technical teams with day-to-day administration. Producing quotations and customer documentation using company templates. Managing the shared company inbox and handling incoming customer enquiries. Processing finance administration including purchase ledger, bank payments and expense administration. Assisting with Sage and general accounts administration. Supporting marketing activity including LinkedIn content, customer communications and promotional activity. Working closely with the Office Manager to learn all aspects of the business as part of a planned succession programme. Becoming a key member of a small, collaborative team where everyone supports one another. THE PERSON: Previous experience in a Business Support Administrator, Office Administrator, Office Coordinator, Sales Administrator, Accounts Administrator or similar role. Confident using Microsoft Office, particularly Word and Excel. Experience with Sage or finance administration would be highly advantageous. Any exposure to marketing, social media or LinkedIn content would be beneficial. Highly organised with excellent attention to detail. Able to manage a varied workload and comfortable working in a small business environment. A proactive individual who enjoys suggesting improvements and taking ownership. A full UK driving licence and access to a vehicle due to the office location. THE BENEFITS: Company Bonus Private Healthcare Company Pension Extensive Training & Development Flexible Part-Time Hours Genuine Progression to a Full-Time Position Long-Term Career Opportunity Supportive, Trusting Working Environment By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
NHS Professionals
Patient Pathway Coordinator
NHS Professionals Headington, Oxfordshire
Job Title: Patient Pathway Coordinator (4) Trust Location: Oxford University Hospitals NHS Foundation Trust Location: Womens Centre, John Radcliffe Hospital, Headley Way, Headington, Oxford, OX3 9DU Hours: Mon-Fri 08:00-16:00 - 37.5 per week Reference: 89618 What you ll be responsible for: The post holder will be expected to provide cross cover the Gynaeoclogy Administrative team as directed by the Team leader on a day-to-day basis according to service need. Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources. The post holder has responsibility for the provision of a professional comprehensive and efficient administrative service, which is effectively delivered to all patients and members of the Department. This will be through the delivery of a comprehensive administrative service to a specialty team. This will involve providing a full administration service to the consultant team and taking responsibility for managing the whole patient pathway in line with the Elective Access policy and Cancer waiting time targets. Main Tasks and Responsibilities Outpatient Pathway • Administer all new referrals received via the E referral service, ensuring all are electronically triaged by the appropriate clinical staff member and action as required. • Process and log all non-Choose and Book referrals on EPR, including registering new patients in addition to updating existing patient details. • Book new and follow-up outpatient and diagnostic appointments, ensuring that capacity is proactively and efficiently used. This includes booking patients into the correct clinic to ensure that they are seen by the most appropriate clinician. • Reschedule outpatient appointments as a result of patients calling the service, in line with the 18-week RTT / cancer / screening targets and agreed local processes in respect to patient cancellations. • Actively review patient DNAs, liaising with the appropriate clinical staff and reschedule patient appointments in line with agreed local processes. • As required, complete clinic cancellation forms and ensure appropriately authorised (minimum 6 weeks' notice required) before processing the clinic cancellation on EPR and rescheduling of patient appointments. • Adding additional clinic capacity on EPR as directed by management, to include the use of adding appointment slots on EPR that can be booked via Choose and Book. • To be responsible for actively managing the OP PTL and Incomplete lists. Administration • Provide primary administrative support to the consultants and clinicans, including booking follow up appointments, correspondence support and other administrative duties as required. • With the support of the Assistant Patient Pathway Coordinators, ensure the efficient administration of the service. • Ensure appropriate follow up appointments are booked and escalate to Team Leader and consultant if patient cannot be booked within required time scales • Use of the digital transcription system to produce clinical correspondence to inform referrers, patients, and other relevant parties of patient pathway progress. In doing so, produce correspondence that is of high quality and conforms to the national target of 7 days from the point of clinical delivery / decision. • Open and prioritise incoming post, ensuring supporting information is available when appropriate and taking responsibility for taking action on urgent items in the absence of the clinician / Patient Pathway Coordinator. • Respond to telephone queries coming into the department, taking clear messages to pass to relevant staff to ensure requests are actioned promptly. • Using Scan IT ensure that electronic health records filing is maintained at an extremely high standard, with timely scanning of paper records on to EPR as required. • Ensure accurate filing of paper notes and records is maintained as required. • Follow the tracking procedure for the movement of all patient notes (Case Note Tracking). • On an as and when required basis, update patient details on EPR to include ensuring patients that require discharge are processed accordingly. • Actively use and manage the work lists in Revenue Cycle to manage Patients Missing Follow Up and Deferred patient lists • Act as the first point of contact for patients coming into the department. • Ensure there is adequate cover on the reception desks and ward as required • If required, admit and discharge patients to the ward. • Act upon queries from referrers, patients, and other relevant parties in liaison with clinical staff. Take relevant action to provide reassurance and support to patients and their families by finding appropriate solutions to problems, which requires the ability to understand and explain basic medical procedures and terminology. • Book interpreters for patients prior to appointments and admissions as and when required. • Book transport for patients who require it, in line with local processes and CCG guidelines. • Actively review patient DNAs, liaising with the appropriate clinical staff and reschedule patient appointments in line with agreed local processes. • Adding additional list capacity on EPR as directed by management. • Book patients as required. Learning, Respect, Delivery, Excellence, Compassion, Improvement Pathway Tracking • To have an excellent working knowledge of the 18 weeks referral to treatment (RTT) rules / Cancer waiting targets / Screening wait times, as required for the job, and use them in conjunction with the OUH Elective Access Policy to proactively manage all patient pathways. • Undertake validation of the 18 week RTT PTLs and contribute to the validation of the cancer PTL where appropriate. Investigate and take appropriate action where pathways are incomplete to ensure that patients are treated in clinical priority and breach date order and that reporting on performance and waiting times is robust. • Escalate pathway issues if required to the Patient Pathway Team Leader and Patient Pathway Manager. • Book in clinical priority and breach date order, whilst monitoring the 18 week / Cancer PTLs or screening list to ensure any late additions are identified and processed appropriately. In doing so, take the necessary steps to avoid target breaches and resolve any issues i.e. 28 day theatre cancellations. • Recognise when patients are on cancer care pathways and proactively link with the MDT Coordinator and MDT Tracker to ensure these patients are actively managed through their diagnosis and treatment. • Ensure Trust systems are updated with patient pathway status information and that data quality is maintained. • Liaise with internal and external colleagues to share patient pathway information and diagnostic information, and expedite patient journeys where needed. • Ensure inter-provider transfers are timely and that the appropriate paperwork has been completed and sent or received. • Liaise with clinical coders to ensure patient notes are available so that all patient episodes are coded accurately and promptly. • Co-ordinate appointments and procedures at others hospitals and organisations, where the pathway requires input from these. • Ensure accurate information is added to EPR / Infoflex and other internal and external IT systems and databases, as required. • Liaise with external commissioners if required Patient Pathway • Actively review patient DNAs, liaising with the appropriate clinical staff and reschedule patient appointments in line with agreed local processes. • Raising clinic capacity issue to management via the Patient Pathway Team Leader and Patient Pathway Manager. • Adding additional list capacity on EPR as directed by management. • Book patients as required. General • Demonstrate high levels of customer care and be an ambassador for customer care within the Trust. • Provide a robust administration function that underpins the delivery of a high quality service and maintain effective working relationships with clinical, nursing and administrative staff. • Answer all telephone calls in a timely manner and action as appropriate. • Maintain patient confidentiality at all times. • Be flexible in your approach to work, such as covering other job roles at an appropriate grade or site, and to include varying working hours to ensure the service maintains a minimum level of cover during its core hours of 08:00 to 17:00. • Retrieve notes and ensure all patient information is available in a timely manner for all appropriate outpatient appointments, diagnostic appointments and inpatient / daycase procedures, checking demographics at every stage and locating lost notes where appropriate. • Support the Team Leader, Patient Pathway Manager and Service Manager in the . click apply for full job details
Jul 08, 2026
Seasonal
Job Title: Patient Pathway Coordinator (4) Trust Location: Oxford University Hospitals NHS Foundation Trust Location: Womens Centre, John Radcliffe Hospital, Headley Way, Headington, Oxford, OX3 9DU Hours: Mon-Fri 08:00-16:00 - 37.5 per week Reference: 89618 What you ll be responsible for: The post holder will be expected to provide cross cover the Gynaeoclogy Administrative team as directed by the Team leader on a day-to-day basis according to service need. Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources. The post holder has responsibility for the provision of a professional comprehensive and efficient administrative service, which is effectively delivered to all patients and members of the Department. This will be through the delivery of a comprehensive administrative service to a specialty team. This will involve providing a full administration service to the consultant team and taking responsibility for managing the whole patient pathway in line with the Elective Access policy and Cancer waiting time targets. Main Tasks and Responsibilities Outpatient Pathway • Administer all new referrals received via the E referral service, ensuring all are electronically triaged by the appropriate clinical staff member and action as required. • Process and log all non-Choose and Book referrals on EPR, including registering new patients in addition to updating existing patient details. • Book new and follow-up outpatient and diagnostic appointments, ensuring that capacity is proactively and efficiently used. This includes booking patients into the correct clinic to ensure that they are seen by the most appropriate clinician. • Reschedule outpatient appointments as a result of patients calling the service, in line with the 18-week RTT / cancer / screening targets and agreed local processes in respect to patient cancellations. • Actively review patient DNAs, liaising with the appropriate clinical staff and reschedule patient appointments in line with agreed local processes. • As required, complete clinic cancellation forms and ensure appropriately authorised (minimum 6 weeks' notice required) before processing the clinic cancellation on EPR and rescheduling of patient appointments. • Adding additional clinic capacity on EPR as directed by management, to include the use of adding appointment slots on EPR that can be booked via Choose and Book. • To be responsible for actively managing the OP PTL and Incomplete lists. Administration • Provide primary administrative support to the consultants and clinicans, including booking follow up appointments, correspondence support and other administrative duties as required. • With the support of the Assistant Patient Pathway Coordinators, ensure the efficient administration of the service. • Ensure appropriate follow up appointments are booked and escalate to Team Leader and consultant if patient cannot be booked within required time scales • Use of the digital transcription system to produce clinical correspondence to inform referrers, patients, and other relevant parties of patient pathway progress. In doing so, produce correspondence that is of high quality and conforms to the national target of 7 days from the point of clinical delivery / decision. • Open and prioritise incoming post, ensuring supporting information is available when appropriate and taking responsibility for taking action on urgent items in the absence of the clinician / Patient Pathway Coordinator. • Respond to telephone queries coming into the department, taking clear messages to pass to relevant staff to ensure requests are actioned promptly. • Using Scan IT ensure that electronic health records filing is maintained at an extremely high standard, with timely scanning of paper records on to EPR as required. • Ensure accurate filing of paper notes and records is maintained as required. • Follow the tracking procedure for the movement of all patient notes (Case Note Tracking). • On an as and when required basis, update patient details on EPR to include ensuring patients that require discharge are processed accordingly. • Actively use and manage the work lists in Revenue Cycle to manage Patients Missing Follow Up and Deferred patient lists • Act as the first point of contact for patients coming into the department. • Ensure there is adequate cover on the reception desks and ward as required • If required, admit and discharge patients to the ward. • Act upon queries from referrers, patients, and other relevant parties in liaison with clinical staff. Take relevant action to provide reassurance and support to patients and their families by finding appropriate solutions to problems, which requires the ability to understand and explain basic medical procedures and terminology. • Book interpreters for patients prior to appointments and admissions as and when required. • Book transport for patients who require it, in line with local processes and CCG guidelines. • Actively review patient DNAs, liaising with the appropriate clinical staff and reschedule patient appointments in line with agreed local processes. • Adding additional list capacity on EPR as directed by management. • Book patients as required. Learning, Respect, Delivery, Excellence, Compassion, Improvement Pathway Tracking • To have an excellent working knowledge of the 18 weeks referral to treatment (RTT) rules / Cancer waiting targets / Screening wait times, as required for the job, and use them in conjunction with the OUH Elective Access Policy to proactively manage all patient pathways. • Undertake validation of the 18 week RTT PTLs and contribute to the validation of the cancer PTL where appropriate. Investigate and take appropriate action where pathways are incomplete to ensure that patients are treated in clinical priority and breach date order and that reporting on performance and waiting times is robust. • Escalate pathway issues if required to the Patient Pathway Team Leader and Patient Pathway Manager. • Book in clinical priority and breach date order, whilst monitoring the 18 week / Cancer PTLs or screening list to ensure any late additions are identified and processed appropriately. In doing so, take the necessary steps to avoid target breaches and resolve any issues i.e. 28 day theatre cancellations. • Recognise when patients are on cancer care pathways and proactively link with the MDT Coordinator and MDT Tracker to ensure these patients are actively managed through their diagnosis and treatment. • Ensure Trust systems are updated with patient pathway status information and that data quality is maintained. • Liaise with internal and external colleagues to share patient pathway information and diagnostic information, and expedite patient journeys where needed. • Ensure inter-provider transfers are timely and that the appropriate paperwork has been completed and sent or received. • Liaise with clinical coders to ensure patient notes are available so that all patient episodes are coded accurately and promptly. • Co-ordinate appointments and procedures at others hospitals and organisations, where the pathway requires input from these. • Ensure accurate information is added to EPR / Infoflex and other internal and external IT systems and databases, as required. • Liaise with external commissioners if required Patient Pathway • Actively review patient DNAs, liaising with the appropriate clinical staff and reschedule patient appointments in line with agreed local processes. • Raising clinic capacity issue to management via the Patient Pathway Team Leader and Patient Pathway Manager. • Adding additional list capacity on EPR as directed by management. • Book patients as required. General • Demonstrate high levels of customer care and be an ambassador for customer care within the Trust. • Provide a robust administration function that underpins the delivery of a high quality service and maintain effective working relationships with clinical, nursing and administrative staff. • Answer all telephone calls in a timely manner and action as appropriate. • Maintain patient confidentiality at all times. • Be flexible in your approach to work, such as covering other job roles at an appropriate grade or site, and to include varying working hours to ensure the service maintains a minimum level of cover during its core hours of 08:00 to 17:00. • Retrieve notes and ensure all patient information is available in a timely manner for all appropriate outpatient appointments, diagnostic appointments and inpatient / daycase procedures, checking demographics at every stage and locating lost notes where appropriate. • Support the Team Leader, Patient Pathway Manager and Service Manager in the . click apply for full job details
Osborne Appointments
Sales Coordinator
Osborne Appointments Thorpe Malsor, Northamptonshire
Role: Sales Co-ordinator Location: Kettering Hours: Monday to Thursday, 8:30am 5:30pm Friday, 9:00am 3:00pm Salary: £28,000 An exciting opportunity has arisen for a highly organised and proactive Sales Co-ordinator to join an award-winning and growing business based in Kettering. Supporting a team of specialist brokers, you will play a key role in ensuring the smooth running of sales administration and business operations. This is an excellent opportunity for someone with previous administration experience looking to build a long-term career. No previous finance industry experience is required as full training will be provided. Duties of a Sales Co-ordinator: Provide administrative support to specialist brokers and the wider sales team. Prepare and manage sales documentation using Microsoft Word, Excel, and PowerPoint. Maintain and update CRM systems, ensuring client records are accurate and up to date. Support the sales team with administration including data entry, reporting, and scheduling. Handle customer enquiries via telephone and email, providing a professional and efficient service. Organise meetings, prepare agendas, and take meeting minutes where required. Manage confidential client information in line with company procedures. Monitor sales activity and assist with preparing reports and sales forecasts. Coordinate diaries and appointments using Microsoft Outlook. Assist with additional administrative duties to support the continued growth of the business. What we would like from you: Previous administration or sales support experience is essential. Excellent numeracy skills with strong attention to detail and accuracy. Confident using Microsoft Office, including Word, Excel, PowerPoint, and Outlook. Experience using CRM systems (Sage experience would be advantageous). Strong organisational skills with the ability to manage and prioritise a varied workload. Excellent written and verbal communication skills. Confident liaising with customers and colleagues at all levels. Strong IT skills and the ability to learn new systems quickly. Previous customer service experience would be beneficial. Personal Attributes: Highly organised and proactive. Excellent attention to detail. Professional and approachable. Positive and enthusiastic attitude. Strong time management skills. Able to work independently and as part of a team. Committed to delivering a high standard of administrative support. Benefits: Full training provided. Early finish every Friday. Opportunity to join an award-winning and growing business. Long-term career progression opportunities. Supportive and collaborative working environment. BEDFORDPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy Statement and give OA Group authorisation to hold your provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency/business. Your application will be considered in competition with others, and we will contact you within 3 working days.
Jul 08, 2026
Full time
Role: Sales Co-ordinator Location: Kettering Hours: Monday to Thursday, 8:30am 5:30pm Friday, 9:00am 3:00pm Salary: £28,000 An exciting opportunity has arisen for a highly organised and proactive Sales Co-ordinator to join an award-winning and growing business based in Kettering. Supporting a team of specialist brokers, you will play a key role in ensuring the smooth running of sales administration and business operations. This is an excellent opportunity for someone with previous administration experience looking to build a long-term career. No previous finance industry experience is required as full training will be provided. Duties of a Sales Co-ordinator: Provide administrative support to specialist brokers and the wider sales team. Prepare and manage sales documentation using Microsoft Word, Excel, and PowerPoint. Maintain and update CRM systems, ensuring client records are accurate and up to date. Support the sales team with administration including data entry, reporting, and scheduling. Handle customer enquiries via telephone and email, providing a professional and efficient service. Organise meetings, prepare agendas, and take meeting minutes where required. Manage confidential client information in line with company procedures. Monitor sales activity and assist with preparing reports and sales forecasts. Coordinate diaries and appointments using Microsoft Outlook. Assist with additional administrative duties to support the continued growth of the business. What we would like from you: Previous administration or sales support experience is essential. Excellent numeracy skills with strong attention to detail and accuracy. Confident using Microsoft Office, including Word, Excel, PowerPoint, and Outlook. Experience using CRM systems (Sage experience would be advantageous). Strong organisational skills with the ability to manage and prioritise a varied workload. Excellent written and verbal communication skills. Confident liaising with customers and colleagues at all levels. Strong IT skills and the ability to learn new systems quickly. Previous customer service experience would be beneficial. Personal Attributes: Highly organised and proactive. Excellent attention to detail. Professional and approachable. Positive and enthusiastic attitude. Strong time management skills. Able to work independently and as part of a team. Committed to delivering a high standard of administrative support. Benefits: Full training provided. Early finish every Friday. Opportunity to join an award-winning and growing business. Long-term career progression opportunities. Supportive and collaborative working environment. BEDFORDPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy Statement and give OA Group authorisation to hold your provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency/business. Your application will be considered in competition with others, and we will contact you within 3 working days.
Southway Housing Trust
Safeguarding and Support Coordinator
Southway Housing Trust Northenden, Manchester
Safeguarding and Support Coordinator Location: Didsbury, Manchester Salary 42,084 Full time 35 hours per week Fixed term contract 18 months About Us Southway owns over 6,500 homes in Greater Manchester and is a community-focused housing association with a vision to provide excellent customer service and quality homes, where communities thrive. Southway strives for continuous improvement led by customers, communities and colleagues. It is a member of the Greater Manchester Good Employment Charter and is guided by its REACH values of Respect, Equity, Ambition, Compassion and Honesty. About the role This Safeguarding and Support Coordinator is a specialist role responsible for coordinating and leading Southway's response to safeguarding concerns and support case planning. Working across the organisation, you will provide expert guidance on safeguarding, vulnerability, hoarding and self-neglect, helping to ensure tenants can live safely, independently and sustainably in their homes. You will manage complex and high-risk cases, work closely with statutory and community partners, and act as Southway's safeguarding lead in a range of multi-agency settings. The role will also support service development by embedding trauma-informed and strengths-based approaches across Housing Management and Support services and support continuous improvement through training, quality assurance and learning from casework. What you will be doing Coordinate, triage and manage safeguarding concerns, providing specialist advice and guidance across the organisation. Assess and oversee complex or high-risk safeguarding cases, ensuring timely intervention and effective risk management. Work with local authorities, health services, support agencies and community partners to secure positive outcomes for tenants. Lead and represent Southway at safeguarding, multi-agency and risk-management meetings. Deliver safeguarding training and support colleagues to embed trauma-informed and strengths-based practice. Assess and manage hoarding and self-neglect cases, carrying out home visits and developing action plans that support tenancy sustainment. Produce reports, performance information and case studies. Support responses to complaints, MP and Councillor enquiries, and Housing Ombudsman investigations, ensuring learning is captured and implemented. About you We are looking for a compassionate and resilient professional with experience of working with adults with care and support needs, children or families living in social housing, community safety, health or social care environments. You will have a strong understanding of safeguarding practice and be confident assessing and managing risk, making sound decisions and leading complex casework. You will be skilled at building relationships with tenants, colleagues and partner agencies, and able to influence, challenge and collaborate to achieve the best outcomes. You will be highly organised, able to manage competing priorities and maintain accurate case records. Experience of delivering training, working in multi-agency settings and supporting service improvement would be advantageous. Most importantly, you will share our values and be committed to delivering a high-quality, customer-focused service that promotes safety, wellbeing and independence. In return, we offer a 35-hour working week, a competitive salary, an excellent contributory pension scheme, and 25 days' annual leave, increasing to 30 days over time. You will be part of a supportive, values-led organisation that is committed to helping its customers and colleagues thrive. Closing Date: Monday 27 July Interview Date: Wednesday 5 August For an informal discussion please contact Claire Davies, on (phone number removed), or e-mail . We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Jul 08, 2026
Contractor
Safeguarding and Support Coordinator Location: Didsbury, Manchester Salary 42,084 Full time 35 hours per week Fixed term contract 18 months About Us Southway owns over 6,500 homes in Greater Manchester and is a community-focused housing association with a vision to provide excellent customer service and quality homes, where communities thrive. Southway strives for continuous improvement led by customers, communities and colleagues. It is a member of the Greater Manchester Good Employment Charter and is guided by its REACH values of Respect, Equity, Ambition, Compassion and Honesty. About the role This Safeguarding and Support Coordinator is a specialist role responsible for coordinating and leading Southway's response to safeguarding concerns and support case planning. Working across the organisation, you will provide expert guidance on safeguarding, vulnerability, hoarding and self-neglect, helping to ensure tenants can live safely, independently and sustainably in their homes. You will manage complex and high-risk cases, work closely with statutory and community partners, and act as Southway's safeguarding lead in a range of multi-agency settings. The role will also support service development by embedding trauma-informed and strengths-based approaches across Housing Management and Support services and support continuous improvement through training, quality assurance and learning from casework. What you will be doing Coordinate, triage and manage safeguarding concerns, providing specialist advice and guidance across the organisation. Assess and oversee complex or high-risk safeguarding cases, ensuring timely intervention and effective risk management. Work with local authorities, health services, support agencies and community partners to secure positive outcomes for tenants. Lead and represent Southway at safeguarding, multi-agency and risk-management meetings. Deliver safeguarding training and support colleagues to embed trauma-informed and strengths-based practice. Assess and manage hoarding and self-neglect cases, carrying out home visits and developing action plans that support tenancy sustainment. Produce reports, performance information and case studies. Support responses to complaints, MP and Councillor enquiries, and Housing Ombudsman investigations, ensuring learning is captured and implemented. About you We are looking for a compassionate and resilient professional with experience of working with adults with care and support needs, children or families living in social housing, community safety, health or social care environments. You will have a strong understanding of safeguarding practice and be confident assessing and managing risk, making sound decisions and leading complex casework. You will be skilled at building relationships with tenants, colleagues and partner agencies, and able to influence, challenge and collaborate to achieve the best outcomes. You will be highly organised, able to manage competing priorities and maintain accurate case records. Experience of delivering training, working in multi-agency settings and supporting service improvement would be advantageous. Most importantly, you will share our values and be committed to delivering a high-quality, customer-focused service that promotes safety, wellbeing and independence. In return, we offer a 35-hour working week, a competitive salary, an excellent contributory pension scheme, and 25 days' annual leave, increasing to 30 days over time. You will be part of a supportive, values-led organisation that is committed to helping its customers and colleagues thrive. Closing Date: Monday 27 July Interview Date: Wednesday 5 August For an informal discussion please contact Claire Davies, on (phone number removed), or e-mail . We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Adecco
Senior Sales Support Administrator
Adecco Astwood Bank, Worcestershire
Looking for More Than Just an Administration Role? Are you an experienced administrator, sales coordinator, customer service professional, or order processor looking for the next step in your career? Adecco Worcester are looking for a highly organised and proactive Sales Support Administrator to join our clients growing team. This is more than a traditional administration role-it's an opportunity to become a key part of a busy commercial function, supporting sales activity, driving operational efficiency, and helping ensure an excellent customer experience. If you enjoy working in a fast-paced environment, thrive on organisation, and want to develop your skills within a supportive business that values progression, we'd love to hear from you. As a Senior Sales Support Administrator, you'll play a vital role in supporting the day-to-day activities of the sales team. You'll coordinate customer enquiries, quotations, and orders while ensuring information is processed accurately and efficiently. You'll work closely with colleagues across the business, gaining exposure to commercial reporting, customer relationship management, and sales operations, making this an excellent opportunity for someone looking to build a long-term career within a growing organisation. Key Responsibilities Processing customer enquiries, quotations, and sales orders accurately and efficiently Providing excellent customer service via telephone and email Supporting the sales team with day-to-day administrative activities Monitoring quotation and order progress to ensure customer expectations are met Maintaining accurate records and updating internal systems Assisting with sales reporting and management information Preparing weekly sales and performance statistics Liaising with internal departments to ensure smooth order fulfilment Supporting process improvements and operational efficiency initiatives Ensuring compliance with company procedures and quality standards Assisting with customer visits, exhibitions, and business events when required What We're Looking For We are keen to speak with candidates who have experience in sales administration, customer service, internal sales support, order processing, commercial administration, or office coordination. You will also have: Excellent organisational and time-management skills Strong attention to detail and accuracy Confident communication skills, both written and verbal A positive, proactive approach to problem-solving The ability to manage multiple priorities simultaneously Good Microsoft Office and systems experience A genuine desire to learn and develop professionally Experience within engineering, manufacturing, technical, or industrial sectors would be advantageous but is not essential. Why Join? A varied and rewarding role with real responsibility Opportunities for career progression and professional development Exposure to commercial operations and business performance reporting A supportive and collaborative team environment The chance to make a genuine impact within a growing business Long-term career opportunities for ambitious individuals Apply Today! If you're a strong administrator who enjoys customer interaction, thrives in a busy environment, and is looking for an opportunity to develop your career beyond traditional administration, we'd love to hear from you. Please contact Gemma at Adecco today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 08, 2026
Full time
Looking for More Than Just an Administration Role? Are you an experienced administrator, sales coordinator, customer service professional, or order processor looking for the next step in your career? Adecco Worcester are looking for a highly organised and proactive Sales Support Administrator to join our clients growing team. This is more than a traditional administration role-it's an opportunity to become a key part of a busy commercial function, supporting sales activity, driving operational efficiency, and helping ensure an excellent customer experience. If you enjoy working in a fast-paced environment, thrive on organisation, and want to develop your skills within a supportive business that values progression, we'd love to hear from you. As a Senior Sales Support Administrator, you'll play a vital role in supporting the day-to-day activities of the sales team. You'll coordinate customer enquiries, quotations, and orders while ensuring information is processed accurately and efficiently. You'll work closely with colleagues across the business, gaining exposure to commercial reporting, customer relationship management, and sales operations, making this an excellent opportunity for someone looking to build a long-term career within a growing organisation. Key Responsibilities Processing customer enquiries, quotations, and sales orders accurately and efficiently Providing excellent customer service via telephone and email Supporting the sales team with day-to-day administrative activities Monitoring quotation and order progress to ensure customer expectations are met Maintaining accurate records and updating internal systems Assisting with sales reporting and management information Preparing weekly sales and performance statistics Liaising with internal departments to ensure smooth order fulfilment Supporting process improvements and operational efficiency initiatives Ensuring compliance with company procedures and quality standards Assisting with customer visits, exhibitions, and business events when required What We're Looking For We are keen to speak with candidates who have experience in sales administration, customer service, internal sales support, order processing, commercial administration, or office coordination. You will also have: Excellent organisational and time-management skills Strong attention to detail and accuracy Confident communication skills, both written and verbal A positive, proactive approach to problem-solving The ability to manage multiple priorities simultaneously Good Microsoft Office and systems experience A genuine desire to learn and develop professionally Experience within engineering, manufacturing, technical, or industrial sectors would be advantageous but is not essential. Why Join? A varied and rewarding role with real responsibility Opportunities for career progression and professional development Exposure to commercial operations and business performance reporting A supportive and collaborative team environment The chance to make a genuine impact within a growing business Long-term career opportunities for ambitious individuals Apply Today! If you're a strong administrator who enjoys customer interaction, thrives in a busy environment, and is looking for an opportunity to develop your career beyond traditional administration, we'd love to hear from you. Please contact Gemma at Adecco today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Red Sky Personnel Ltd
Automotive Service Administrator / Fleet Administrator
Red Sky Personnel Ltd
Automotive Service Administrator / Fleet Administrator Location: Hounslow Salary: £30,000 per annum Hours: Monday to Friday 08 00 Job Type: Full-Time Office-Based We are seeking an experienced Automotive Service Administrator / Workshop Administrator to join a busy and professional transport operation based in Hounslow. This is a key role within the Fleet and Service Department, providing comprehensive administrative support to ensure the efficient coordination of vehicle servicing, maintenance, repairs and fleet compliance. You will play an important part in maintaining accurate vehicle records, supporting workshop operations and ensuring vehicles remain compliant with industry standards. Previous experience within the automotive, fleet or motor trade industry is essential. We are specifically interested in candidates who have worked as: Automotive Service Administrator Workshop Administrator Service Advisor Fleet Administrator Vehicle Service Coordinator Workshop Assistant Service Controller Fleet Maintenance Administrator Applications from candidates without automotive or motor trade experience will not be considered. Automotive Service Administrator / Fleet Administrator Key Responsibilities: Act as the first point of contact for drivers, engineers and visitors to the workshop. Coordinate vehicle servicing, repairs, MOTs and scheduled maintenance. Raise, update and close workshop job cards using the fleet management system. Monitor vehicle arrivals and follow up on late returns where required. Maintain accurate fleet records, ensuring all vehicle information is kept up to date. Support fleet compliance by maintaining servicing, inspection and maintenance documentation. Process invoices and ensure all service documentation is accurate and completed correctly. Handle telephone and email enquiries professionally. Coordinate vehicle collections, deliveries and movements. Order vehicle parts, office supplies and workshop consumables as required. Assist with vehicle warranty claims and administration. Produce reports, support month-end administration and maintain KPI data. Carry out quality checks and self-audits on completed paperwork. Ensure all documentation complies with company procedures and legislative requirements. Provide general administrative support to the Fleet and Workshop teams as required. Automotive Service Administrator / Fleet Administrator Essential Requirements: Previous experience as an Automotive Service Administrator, Workshop Administrator, Service Advisor, Fleet Administrator or similar role. Experience within the automotive, commercial vehicle, fleet or motor trade industry. Good understanding of vehicle servicing, maintenance scheduling and workshop administration. Experience supporting fleet compliance and maintaining accurate vehicle records. Excellent organisational and administrative skills. Strong attention to detail with accurate data entry skills. Confident telephone manner and customer service skills. Ability to prioritise workload in a fast-paced environment. Good working knowledge of Microsoft Office and workshop or fleet management systems. Self-motivated, proactive and able to work independently as well as part of a team. Automotive Service Administrator / Fleet Administrator What We Offer Monday to Friday working hours no weekends. Competitive salary of £30,000 per annum. Stable, full-time permanent position. Friendly and supportive working environment. Opportunity to join a well-established and growing transport operation. Long-term career development opportunities. If you have experience within the automotive, fleet or motor trade industry and are looking for a varied administration role where your skills will be recognised and valued, we'd love to hear from you. Apply today to join our professional Fleet and Service team
Jul 08, 2026
Full time
Automotive Service Administrator / Fleet Administrator Location: Hounslow Salary: £30,000 per annum Hours: Monday to Friday 08 00 Job Type: Full-Time Office-Based We are seeking an experienced Automotive Service Administrator / Workshop Administrator to join a busy and professional transport operation based in Hounslow. This is a key role within the Fleet and Service Department, providing comprehensive administrative support to ensure the efficient coordination of vehicle servicing, maintenance, repairs and fleet compliance. You will play an important part in maintaining accurate vehicle records, supporting workshop operations and ensuring vehicles remain compliant with industry standards. Previous experience within the automotive, fleet or motor trade industry is essential. We are specifically interested in candidates who have worked as: Automotive Service Administrator Workshop Administrator Service Advisor Fleet Administrator Vehicle Service Coordinator Workshop Assistant Service Controller Fleet Maintenance Administrator Applications from candidates without automotive or motor trade experience will not be considered. Automotive Service Administrator / Fleet Administrator Key Responsibilities: Act as the first point of contact for drivers, engineers and visitors to the workshop. Coordinate vehicle servicing, repairs, MOTs and scheduled maintenance. Raise, update and close workshop job cards using the fleet management system. Monitor vehicle arrivals and follow up on late returns where required. Maintain accurate fleet records, ensuring all vehicle information is kept up to date. Support fleet compliance by maintaining servicing, inspection and maintenance documentation. Process invoices and ensure all service documentation is accurate and completed correctly. Handle telephone and email enquiries professionally. Coordinate vehicle collections, deliveries and movements. Order vehicle parts, office supplies and workshop consumables as required. Assist with vehicle warranty claims and administration. Produce reports, support month-end administration and maintain KPI data. Carry out quality checks and self-audits on completed paperwork. Ensure all documentation complies with company procedures and legislative requirements. Provide general administrative support to the Fleet and Workshop teams as required. Automotive Service Administrator / Fleet Administrator Essential Requirements: Previous experience as an Automotive Service Administrator, Workshop Administrator, Service Advisor, Fleet Administrator or similar role. Experience within the automotive, commercial vehicle, fleet or motor trade industry. Good understanding of vehicle servicing, maintenance scheduling and workshop administration. Experience supporting fleet compliance and maintaining accurate vehicle records. Excellent organisational and administrative skills. Strong attention to detail with accurate data entry skills. Confident telephone manner and customer service skills. Ability to prioritise workload in a fast-paced environment. Good working knowledge of Microsoft Office and workshop or fleet management systems. Self-motivated, proactive and able to work independently as well as part of a team. Automotive Service Administrator / Fleet Administrator What We Offer Monday to Friday working hours no weekends. Competitive salary of £30,000 per annum. Stable, full-time permanent position. Friendly and supportive working environment. Opportunity to join a well-established and growing transport operation. Long-term career development opportunities. If you have experience within the automotive, fleet or motor trade industry and are looking for a varied administration role where your skills will be recognised and valued, we'd love to hear from you. Apply today to join our professional Fleet and Service team
SER Limited
Administrative Coordinator
SER Limited South Cerney, Gloucestershire
Administrative Coordinator Location: South Cerney, Gloucestershire Salary: £15.00 per hour Hours: Monday - Friday 08:00 - 16:00 Benefits: Company Pension, Paid Holiday, Free Parking, Training & Development An excellent opportunity has become available to join a well-established engineering business supplying bespoke equipment to customers across the UK and Europe. This is a varied office-based role where you'll play a key part in supporting the day-to-day running of the business. Working closely with the Directors and wider team, you'll be responsible for a mixture of administration, purchasing, finance support and compliance, making this an ideal opportunity for someone who enjoys variety and taking ownership of their workload. The business offers a supportive working environment and genuine long-term career prospects. The Role Manage the day-to-day administration of the office. Answer incoming telephone calls and direct enquiries appropriately. Welcome customers, suppliers and visitors. Raise customer invoices and process supplier invoices. Match purchase orders with supplier invoices. Raise purchase orders and coordinate purchasing activities. Order office and workshop consumables. Liaise with suppliers and maintain supplier records. Maintain company documentation, training records and compliance information. Support Health & Safety administration. Assist the Directors and wider team with general administrative duties. Help identify improvements to office systems and purchasing processes. The Candidate We're keen to speak with candidates who have experience in office administration and enjoy working in a busy, varied environment. You'll ideally have: Previous administration or office coordination experience. Excellent organisational and time management skills. Strong communication skills with a professional telephone manner. Good attention to detail. Experience using Microsoft Office. Experience processing purchase orders and invoices. The ability to prioritise workload and work independently. Desirable Experience Engineering or manufacturing office environment. Purchasing or supplier coordination. Accounts software such as Xero. Compliance or Health & Safety administration. What's on Offer? £15.00 per hour. Flexible working hours available. Company pension. Paid annual leave. Free on-site parking. Ongoing training and development. Long-term career opportunities within a growing engineering business. If you're an organised administrator looking for a varied role where you can make a real impact within a friendly engineering environment, we'd love to hear from you. Apply Now If you are interested in this position, please contact Alex Connolly on (phone number removed) SER-IN
Jul 08, 2026
Full time
Administrative Coordinator Location: South Cerney, Gloucestershire Salary: £15.00 per hour Hours: Monday - Friday 08:00 - 16:00 Benefits: Company Pension, Paid Holiday, Free Parking, Training & Development An excellent opportunity has become available to join a well-established engineering business supplying bespoke equipment to customers across the UK and Europe. This is a varied office-based role where you'll play a key part in supporting the day-to-day running of the business. Working closely with the Directors and wider team, you'll be responsible for a mixture of administration, purchasing, finance support and compliance, making this an ideal opportunity for someone who enjoys variety and taking ownership of their workload. The business offers a supportive working environment and genuine long-term career prospects. The Role Manage the day-to-day administration of the office. Answer incoming telephone calls and direct enquiries appropriately. Welcome customers, suppliers and visitors. Raise customer invoices and process supplier invoices. Match purchase orders with supplier invoices. Raise purchase orders and coordinate purchasing activities. Order office and workshop consumables. Liaise with suppliers and maintain supplier records. Maintain company documentation, training records and compliance information. Support Health & Safety administration. Assist the Directors and wider team with general administrative duties. Help identify improvements to office systems and purchasing processes. The Candidate We're keen to speak with candidates who have experience in office administration and enjoy working in a busy, varied environment. You'll ideally have: Previous administration or office coordination experience. Excellent organisational and time management skills. Strong communication skills with a professional telephone manner. Good attention to detail. Experience using Microsoft Office. Experience processing purchase orders and invoices. The ability to prioritise workload and work independently. Desirable Experience Engineering or manufacturing office environment. Purchasing or supplier coordination. Accounts software such as Xero. Compliance or Health & Safety administration. What's on Offer? £15.00 per hour. Flexible working hours available. Company pension. Paid annual leave. Free on-site parking. Ongoing training and development. Long-term career opportunities within a growing engineering business. If you're an organised administrator looking for a varied role where you can make a real impact within a friendly engineering environment, we'd love to hear from you. Apply Now If you are interested in this position, please contact Alex Connolly on (phone number removed) SER-IN
Business Operations Coordinator
Ten2Two Ltd Bishop's Stortford, Hertfordshire
Our Client Our Client is an international product development, regulatory, and compliance consulting group delivering market-leading scientific expertise & regulatory solutions, to advance healthcare innovation worldwide. They are passionate about delivering strategic and operational support to clients, with a strong commitment to problem-solving and redefining customer service click apply for full job details
Jul 08, 2026
Contractor
Our Client Our Client is an international product development, regulatory, and compliance consulting group delivering market-leading scientific expertise & regulatory solutions, to advance healthcare innovation worldwide. They are passionate about delivering strategic and operational support to clients, with a strong commitment to problem-solving and redefining customer service click apply for full job details
Birchrose Associates
Executive Administrative Coordinator
Birchrose Associates
Birchrose Associates is proud to be partnering with a prestigious set of barristers' chambers with an outstanding reputation both in the UK and internationally, to recruit an Executive Administrative Coordinator to join its professional and collaborative team. The Firm Our client is a prestigious set of barristers' chambers, specialising in a wide range of legal areas both in the UK and internationally. They are seeking an Executive Administrative Coordinator to join their team and play a pivotal role in supporting both staff, and clients. The Opportunity The successful Executive Administrative Coordinator will play a key role in managing the front-of-house experience and delivering high-quality administrative assistance. Working closely with colleagues across the chambers, you will ensure the smooth running of day-to-day operations in a fast-paced and client-facing environment. Duties to include: Handling telephone calls and directing them appropriately Greeting visitors and ensuring a professional and welcoming reception experience Managing meeting rooms, including setup of AV equipment and catering arrangements Providing IT support for video calls and meeting room technology Assisting with courier services and travel arrangements for members Supporting the administration of the work experience scheme. Providing executive administrative support to Senior Management, including diary management, booking travel, and participating in organisational projects Maintaining the reception and catering areas to a high standard This Executive Administrative Coordinator position is a full time, permanent, office-based role, working Monday - Friday, 40 hours per week Requirements Outstanding customer service and professional communication skills Strong attention to detail and problem-solving abilities Strong IT skills, including Microsoft Office and video conferencing setup Previous front-of-house experience in a professional services environment (desirable) Vacancy Highlights Private healthcare, life assurance, and voluntary pension scheme Opportunities for training, development, and career progression To be considered for this Executive Administrative Coordinator opportunity please contact Birchrose Associates for a confidential discussion. Birchrose Associates, trading name of Huntress Search Ltd, acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Jul 08, 2026
Full time
Birchrose Associates is proud to be partnering with a prestigious set of barristers' chambers with an outstanding reputation both in the UK and internationally, to recruit an Executive Administrative Coordinator to join its professional and collaborative team. The Firm Our client is a prestigious set of barristers' chambers, specialising in a wide range of legal areas both in the UK and internationally. They are seeking an Executive Administrative Coordinator to join their team and play a pivotal role in supporting both staff, and clients. The Opportunity The successful Executive Administrative Coordinator will play a key role in managing the front-of-house experience and delivering high-quality administrative assistance. Working closely with colleagues across the chambers, you will ensure the smooth running of day-to-day operations in a fast-paced and client-facing environment. Duties to include: Handling telephone calls and directing them appropriately Greeting visitors and ensuring a professional and welcoming reception experience Managing meeting rooms, including setup of AV equipment and catering arrangements Providing IT support for video calls and meeting room technology Assisting with courier services and travel arrangements for members Supporting the administration of the work experience scheme. Providing executive administrative support to Senior Management, including diary management, booking travel, and participating in organisational projects Maintaining the reception and catering areas to a high standard This Executive Administrative Coordinator position is a full time, permanent, office-based role, working Monday - Friday, 40 hours per week Requirements Outstanding customer service and professional communication skills Strong attention to detail and problem-solving abilities Strong IT skills, including Microsoft Office and video conferencing setup Previous front-of-house experience in a professional services environment (desirable) Vacancy Highlights Private healthcare, life assurance, and voluntary pension scheme Opportunities for training, development, and career progression To be considered for this Executive Administrative Coordinator opportunity please contact Birchrose Associates for a confidential discussion. Birchrose Associates, trading name of Huntress Search Ltd, acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Parkside
Office Coordinator & Reception
Parkside
Office Coordinator & Reception Full-time Office-based across Central London & Weybridge This position will be split across both offices, roughly 3 days per week in Weybridge and 2 days per week in London. Please note there may also be occasions where full-week cover is required at one site due to holidays or business needs (for example, a full week in London or a full week in Weybridge). Monday to Friday 8:30am 5:30pm (1-hour lunch) Competitive salary + discretionary bonus + excellent benefits Salary: £25,000 per annum Are you looking for a true career opportunity where no two days are the same? Do you enjoy meeting people, staying organised, and being at the heart of a busy office environment? An exciting opportunity has arisen for an enthusiastic and professional Receptionist & Office Administrator to join a highly respected professional services business with offices in both Central London and Weybridge . This is the perfect entry-level opportunity for someone looking to develop a long-term career within a corporate environment, gaining hands-on experience across front-of-house, administration, office coordination, and client service . ️ Please note: This role is based across two office locations, so applicants must be able to travel to both Central London and Weybridge regularly. The Opportunity This is a busy, varied and people-focused role where you will become the face of the business and an integral part of day-to-day operations. You will meet and greet clients, ensure the offices run smoothly, and support a range of administration tasks across both sites. You ll gain exposure to multiple areas of the business while working closely with senior leaders and internal teams making this an ideal role for someone wanting to grow professionally. Key Responsibilities Front of House & Client Experience Welcoming clients and visitors in a warm, polished and professional manner Managing reception areas and ensuring meeting rooms are always presentation-ready Preparing refreshments and arranging catering for meetings Handling incoming calls and directing enquiries efficiently Managing visitor access, deliveries and contractors Creating an exceptional first impression for all guests Administration & Office Support Managing post, couriers, scanning and distributing documents Monitoring shared inboxes and responding to queries Supporting teams with general administration, printing and presentations Assisting with office supplies, facilities and supplier coordination Helping organise internal meetings and events Data & Systems Support Updating internal systems and CRM records accurately Supporting user access and internal databases Assisting with data entry and administrative projects About You This role would suit someone early in their career who is eager to learn, hardworking and confident dealing with people. You may have experience in hospitality, retail, customer service, reception, or administration attitude and professionalism are just as important as experience. What We re Looking For Strong communication and people skills Friendly, polished and professional manner Excellent organisation and attention to detail Positive, can-do attitude Confident using Microsoft Office / computer systems Ability to multitask and stay calm under pressure Reliable and punctual Able to commute to both Central London and Weybridge What s on Offer Excellent entry point into a professional office career Competitive salary + bonus Fantastic benefits package Supportive and welcoming team culture Career progression and development opportunities Exposure to a highly successful business environment This is a brilliant opportunity for someone looking to take the next step into a professional career where they can learn, grow, and become a key part of a successful business.
Jul 08, 2026
Full time
Office Coordinator & Reception Full-time Office-based across Central London & Weybridge This position will be split across both offices, roughly 3 days per week in Weybridge and 2 days per week in London. Please note there may also be occasions where full-week cover is required at one site due to holidays or business needs (for example, a full week in London or a full week in Weybridge). Monday to Friday 8:30am 5:30pm (1-hour lunch) Competitive salary + discretionary bonus + excellent benefits Salary: £25,000 per annum Are you looking for a true career opportunity where no two days are the same? Do you enjoy meeting people, staying organised, and being at the heart of a busy office environment? An exciting opportunity has arisen for an enthusiastic and professional Receptionist & Office Administrator to join a highly respected professional services business with offices in both Central London and Weybridge . This is the perfect entry-level opportunity for someone looking to develop a long-term career within a corporate environment, gaining hands-on experience across front-of-house, administration, office coordination, and client service . ️ Please note: This role is based across two office locations, so applicants must be able to travel to both Central London and Weybridge regularly. The Opportunity This is a busy, varied and people-focused role where you will become the face of the business and an integral part of day-to-day operations. You will meet and greet clients, ensure the offices run smoothly, and support a range of administration tasks across both sites. You ll gain exposure to multiple areas of the business while working closely with senior leaders and internal teams making this an ideal role for someone wanting to grow professionally. Key Responsibilities Front of House & Client Experience Welcoming clients and visitors in a warm, polished and professional manner Managing reception areas and ensuring meeting rooms are always presentation-ready Preparing refreshments and arranging catering for meetings Handling incoming calls and directing enquiries efficiently Managing visitor access, deliveries and contractors Creating an exceptional first impression for all guests Administration & Office Support Managing post, couriers, scanning and distributing documents Monitoring shared inboxes and responding to queries Supporting teams with general administration, printing and presentations Assisting with office supplies, facilities and supplier coordination Helping organise internal meetings and events Data & Systems Support Updating internal systems and CRM records accurately Supporting user access and internal databases Assisting with data entry and administrative projects About You This role would suit someone early in their career who is eager to learn, hardworking and confident dealing with people. You may have experience in hospitality, retail, customer service, reception, or administration attitude and professionalism are just as important as experience. What We re Looking For Strong communication and people skills Friendly, polished and professional manner Excellent organisation and attention to detail Positive, can-do attitude Confident using Microsoft Office / computer systems Ability to multitask and stay calm under pressure Reliable and punctual Able to commute to both Central London and Weybridge What s on Offer Excellent entry point into a professional office career Competitive salary + bonus Fantastic benefits package Supportive and welcoming team culture Career progression and development opportunities Exposure to a highly successful business environment This is a brilliant opportunity for someone looking to take the next step into a professional career where they can learn, grow, and become a key part of a successful business.
Wolviston Management Services
Executive Assistant
Wolviston Management Services
Executive Assistant / Business Support Associate (Part-Time) Teesside Hybrid Working Competitive Salary + Benefits Wolviston Management Services are delighted to be supporting a respected and internationally recognised provider of business intelligence, market analysis and financial insight solutions in the appointment of an Executive Assistant / Business Support Associate. Established for almost 40 years, our client helps organisations make informed commercial decisions through market research, company analysis, valuation services and strategic intelligence. Their expertise supports thousands of businesses across the UK and international markets, helping leaders identify opportunities, manage risk and drive growth. As the business continues to evolve, they are seeking a highly organised and proactive professional to work closely with senior leadership and play a key role in supporting strategic objectives, governance activities and business operations. The Role This is an exciting opportunity for an experienced Executive Assistant or Business Support professional who enjoys working at the centre of a dynamic organisation. Reporting directly to the Executive Committee and Leadership Team, you will provide high-level executive support while coordinating key business initiatives, governance activities and operational projects. The role offers genuine variety, significant exposure to senior decision-makers and the opportunity to make a meaningful contribution to the ongoing success of the business. You will become a trusted partner to leadership, helping to ensure the smooth running of day-to-day operations while supporting organisational growth, continuous improvement and people-focused initiatives. Key Responsibilities Executive & Leadership Support Provide comprehensive executive support to the Executive Committee and Leadership Team Coordinate Board, Executive and Leadership Team meetings, including agendas, papers and action tracking Manage schedules, meeting logistics and follow-up activities Attend meetings, record actions and support delivery of agreed outcomes Assist with strategic planning activities and business initiatives Conduct research, prepare reports and coordinate leadership projects Governance & Business Operations Support the maintenance of effective governance processes and administrative systems Assist with compliance activities including GDPR, Health & Safety and company policies Maintain business records, documentation and filing systems Coordinate cyclical business activities such as performance reviews, training programmes, insurance renewals and contract management Support business continuity planning and risk management activities Maintain governance records and risk registers Stakeholder Management Act as a key point of contact for external advisors, suppliers and business partners Coordinate communication and information flow between internal and external stakeholders Build strong working relationships across all areas of the business Support collaboration and communication to ensure business objectives are delivered effectively Project Coordination Support the planning and delivery of business improvement initiatives Assist with the implementation of new systems, processes and organisational projects Coordinate project activities, monitor progress and track key actions Work closely with leadership teams to ensure objectives and deadlines are achieved Provide administrative support for strategic change programmes People & Culture Support Support employee engagement and company culture initiatives Assist with internal communications and people-focused activities Coordinate recruitment administration and onboarding processes Support the development and implementation of people management practices Work collaboratively with colleagues to help maintain a positive and high-performing workplace culture Business Administration Prepare and maintain professional business documents, reports and presentations Coordinate customer and supplier documentation requirements Identify opportunities to improve administrative processes and efficiencies Provide flexible support across a variety of business priorities and operational activities About You We are keen to speak with experienced business support professionals who are confident working alongside senior leaders and managing a diverse workload. You will be highly organised, adaptable and capable of balancing multiple priorities while maintaining exceptional attention to detail, discretion and professionalism. Essential Skills & Experience Previous experience in an Executive Assistant, Executive Coordinator, Business Support, Office Manager or similar role Experience supporting senior leaders and handling confidential information Excellent organisational and time-management skills Strong commercial awareness and business acumen Exceptional written and verbal communication skills Ability to build effective relationships with stakeholders at all levels Strong project coordination and organisational capability Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint and Outlook Experience using collaboration tools such as Microsoft Teams and SharePoint Ability to work independently and manage competing priorities Professional, proactive and solutions-focused approach Desirable Experience supporting HR administration, employee engagement or people operations activities Exposure to Board, Executive Committee or Leadership Team administration Experience supporting organisational change or business improvement projects Experience within professional services, technology, business intelligence or B2B environments Understanding of governance and compliance frameworks Commitment to ongoing professional development What's in it for you? Opportunity to work closely with senior leaders and influence key business initiatives A varied and rewarding role with exposure across the organisation Involvement in projects that support business growth and continuous improvement Supportive, collaborative and forward-thinking culture Professional development and career progression opportunities Hybrid working flexibility Competitive salary and benefits package If you're an organised and ambitious professional looking for a role where you can make a genuine impact while working alongside senior decision-makers, we'd love to hear from you.
Jul 08, 2026
Full time
Executive Assistant / Business Support Associate (Part-Time) Teesside Hybrid Working Competitive Salary + Benefits Wolviston Management Services are delighted to be supporting a respected and internationally recognised provider of business intelligence, market analysis and financial insight solutions in the appointment of an Executive Assistant / Business Support Associate. Established for almost 40 years, our client helps organisations make informed commercial decisions through market research, company analysis, valuation services and strategic intelligence. Their expertise supports thousands of businesses across the UK and international markets, helping leaders identify opportunities, manage risk and drive growth. As the business continues to evolve, they are seeking a highly organised and proactive professional to work closely with senior leadership and play a key role in supporting strategic objectives, governance activities and business operations. The Role This is an exciting opportunity for an experienced Executive Assistant or Business Support professional who enjoys working at the centre of a dynamic organisation. Reporting directly to the Executive Committee and Leadership Team, you will provide high-level executive support while coordinating key business initiatives, governance activities and operational projects. The role offers genuine variety, significant exposure to senior decision-makers and the opportunity to make a meaningful contribution to the ongoing success of the business. You will become a trusted partner to leadership, helping to ensure the smooth running of day-to-day operations while supporting organisational growth, continuous improvement and people-focused initiatives. Key Responsibilities Executive & Leadership Support Provide comprehensive executive support to the Executive Committee and Leadership Team Coordinate Board, Executive and Leadership Team meetings, including agendas, papers and action tracking Manage schedules, meeting logistics and follow-up activities Attend meetings, record actions and support delivery of agreed outcomes Assist with strategic planning activities and business initiatives Conduct research, prepare reports and coordinate leadership projects Governance & Business Operations Support the maintenance of effective governance processes and administrative systems Assist with compliance activities including GDPR, Health & Safety and company policies Maintain business records, documentation and filing systems Coordinate cyclical business activities such as performance reviews, training programmes, insurance renewals and contract management Support business continuity planning and risk management activities Maintain governance records and risk registers Stakeholder Management Act as a key point of contact for external advisors, suppliers and business partners Coordinate communication and information flow between internal and external stakeholders Build strong working relationships across all areas of the business Support collaboration and communication to ensure business objectives are delivered effectively Project Coordination Support the planning and delivery of business improvement initiatives Assist with the implementation of new systems, processes and organisational projects Coordinate project activities, monitor progress and track key actions Work closely with leadership teams to ensure objectives and deadlines are achieved Provide administrative support for strategic change programmes People & Culture Support Support employee engagement and company culture initiatives Assist with internal communications and people-focused activities Coordinate recruitment administration and onboarding processes Support the development and implementation of people management practices Work collaboratively with colleagues to help maintain a positive and high-performing workplace culture Business Administration Prepare and maintain professional business documents, reports and presentations Coordinate customer and supplier documentation requirements Identify opportunities to improve administrative processes and efficiencies Provide flexible support across a variety of business priorities and operational activities About You We are keen to speak with experienced business support professionals who are confident working alongside senior leaders and managing a diverse workload. You will be highly organised, adaptable and capable of balancing multiple priorities while maintaining exceptional attention to detail, discretion and professionalism. Essential Skills & Experience Previous experience in an Executive Assistant, Executive Coordinator, Business Support, Office Manager or similar role Experience supporting senior leaders and handling confidential information Excellent organisational and time-management skills Strong commercial awareness and business acumen Exceptional written and verbal communication skills Ability to build effective relationships with stakeholders at all levels Strong project coordination and organisational capability Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint and Outlook Experience using collaboration tools such as Microsoft Teams and SharePoint Ability to work independently and manage competing priorities Professional, proactive and solutions-focused approach Desirable Experience supporting HR administration, employee engagement or people operations activities Exposure to Board, Executive Committee or Leadership Team administration Experience supporting organisational change or business improvement projects Experience within professional services, technology, business intelligence or B2B environments Understanding of governance and compliance frameworks Commitment to ongoing professional development What's in it for you? Opportunity to work closely with senior leaders and influence key business initiatives A varied and rewarding role with exposure across the organisation Involvement in projects that support business growth and continuous improvement Supportive, collaborative and forward-thinking culture Professional development and career progression opportunities Hybrid working flexibility Competitive salary and benefits package If you're an organised and ambitious professional looking for a role where you can make a genuine impact while working alongside senior decision-makers, we'd love to hear from you.

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