15 jobs found

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Temporary Accommodation Officer to play a pivotal role in our Homelessness Service in London. Sounds great, what will I be doing? Manage a frontline caseload of individuals and families who are homeless, at risk of homelessness, or living in temporary accommodation, delivering tailored assessments, action plans, and practical interventions to secure and sustain stable housing. Work collaboratively with landlords, housing providers, statutory and community agencies to coordinate support, prevent tenancy breakdown, promote independence, and achieve positive outcomes while maintaining accurate case records and meeting contractual performance targets. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Strong knowledge of housing and homelessness issues, with experience supporting people facing complex challenges in a fast-paced, target-driven environment. Excellent case management, communication, negotiation, and relationship-building skills are essential, alongside the ability to manage competing priorities, coordinate multi-agency support, maintain accurate records, identify safeguarding concerns, and deliver solution-focused, person-centred support that promotes long-term housing stability and independence. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Outreach and Sustainment Officer (Housing) Location: East London Contract: 3-Month Ongoing Contract Hours: 36 Hours per Week (Flexible Working Pattern) Rate: 24.12 per hour Umbrella About the RoleWe are currently recruiting for an experienced Outreach and Sustainment Officer to join a dedicated Housing team in East London. This is an excellent opportunity to make a real difference by supporting people who are sleeping rough or at risk of homelessness. You will provide proactive, trauma-informed outreach, helping vulnerable individuals access accommodation, essential services, and ongoing support to enable them to achieve and sustain independent living. Key Responsibilities Deliver proactive outreach to identify and engage people sleeping rough or at risk of rough sleeping. Carry out assessments of individuals' housing, support, and welfare needs. Provide practical advice, guidance, and signposting to housing, health, welfare, and specialist support services. Support individuals moving into temporary accommodation, supported housing, or independent living, helping them to settle and sustain their tenancy. Develop person-centred support plans focused on improving long-term outcomes. Work collaboratively with internal teams and external partner agencies to coordinate effective support. Conduct welfare and safety checks, ensuring risks are identified and managed appropriately. Maintain accurate case records and ensure all work complies with relevant policies and procedures. About YouTo be successful in this role, you will have: Experience working with people experiencing homelessness, rough sleeping, or complex needs. Knowledge of housing legislation, homelessness services, and safeguarding practices. Experience carrying out support needs and risk assessments. A trauma-informed, person-centred approach to supporting vulnerable individuals. Excellent communication and relationship-building skills. The ability to work independently while managing a varied caseload. Strong organisational skills and experience maintaining accurate case records. If you're passionate about supporting vulnerable people and have experience within housing, homelessness, or outreach services, we'd love to hear from you. Apply today!

A North East London Local Authority is seeking an experienced Housing Reviews Officer to join their specialist homelessness and allocations team on an initial 3-month contract. This is a key role at the forefront of statutory homelessness review functions following the Homelessness Reduction Act 2017, supporting high-quality decision-making and improving outcomes for vulnerable residents. You will be responsible for carrying out timely and legally robust statutory reviews under Section 202 of the Housing Act 1996, including negative homelessness decisions, suitability of accommodation, and discharge of duty reviews. The role also covers Part VI Housing Act 1996 reviews, including housing register assessments and decisions relating to choice-based lettings and housing offers. A significant part of the role involves managing cases progressing to Section 204 appeals in the County Court, as well as supporting higher-level challenges including judicial reviews and other housing-related litigation. You will play a key role in ensuring decisions are well-evidenced, legally compliant, and defensible. The postholder will also contribute to reducing reliance on temporary accommodation by ensuring reviews are used effectively as a preventative and relief tool, providing applicants with clear housing advice, and identifying suitable housing options where appropriate. You will maintain accurate and high-quality data on all review activity, supporting statutory reporting requirements and enabling analysis of homelessness trends, causes, and solutions. This insight will help inform service planning, demand management, and strategic responses across homelessness and allocations services. This is a highly specialist role requiring strong knowledge of housing legislation, homelessness duties, Part VI allocations, and relevant case law, as well as the ability to manage complex caseloads independently. The role is ideal for a housing professional with experience in statutory homelessness decision-making, reviews, and appeals, who is confident operating in a fast-evolving legislative environment and committed to improving outcomes for vulnerable households. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 2 working days, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Housing Management Officer Location: Leicester Salary: 16,463 per annum Hours: Wednesday to Friday Working Pattern: Office-Based Contract: Permanent About the Role We are seeking a dedicated and organised Housing Management Officer to join our team in Leicester. This is an excellent opportunity for someone with experience in housing management, supported accommodation, or social welfare services who is passionate about supporting vulnerable individuals and ensuring high-quality accommodation standards. The successful candidate will play a key role in managing housing-related processes, monitoring accommodation standards, supporting residents with housing benefit claims, and ensuring properties remain safe, compliant, and well-maintained. Key Responsibilities Housing & Financial Management Manage and monitor housing benefit claims, rent payments, and accommodation charges. Liaise with local authorities and benefits agencies regarding claims and payments. Maintain accurate financial records and produce regular reports. Monitor arrears and take appropriate action to maximise income recovery. Support residents to access appropriate benefits and financial assistance. Property & Maintenance Management Oversee the upkeep and maintenance of supported accommodation properties. Arrange and supervise contractors, maintenance work, and cleaning services. Conduct property inspections and maintain inventories. Ensure accommodation is prepared and ready for new residents. Health & Safety Ensure all accommodation complies with health and safety legislation and organisational policies. Conduct risk assessments and maintain health and safety records. Monitor fire safety procedures, security systems, and CCTV operations. Coordinate annual safety checks and inspections. Housing Administration Maintain accurate tenancy, referral, and occupancy records. Produce monitoring reports and statistical information. Support audits and quality assurance processes. Manage referrals and ensure accommodation occupancy levels are optimised. Resident Support Provide practical housing-related support to vulnerable women and families. Assist residents in maintaining independent living skills. Maintain accurate case records and documentation. Work collaboratively with internal and external partners to support resident outcomes. About You We are looking for someone who has: Essential Requirements Experience working within housing management, supported accommodation, social welfare, or a similar environment. Experience managing housing benefit claims, rents, or accommodation charges. Strong administration, record-keeping, and reporting skills. Good knowledge of housing legislation and welfare benefits. Excellent communication and interpersonal skills. Strong IT, literacy, and numeracy skills. Ability to manage multiple priorities and work independently. Commitment to safeguarding, equality, diversity, and inclusion. Desirable Housing Management qualification or relevant training. Experience supporting vulnerable individuals or families. Knowledge of health and safety requirements within residential accommodation settings. What We Offer Meaningful work making a difference in people's lives. Supportive and collaborative working environment. Opportunities for training and professional development. The chance to contribute to high-quality housing and support services within the Leicester community. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.

Ashberry Recruitment are looking for a Housing Officer on a temporary basis for a client based in the Grimsby area, they are looking for someone initially on a 2 -3 months basis, this could be extended. What You'll Do As a Housing Officer, you'll deliver high-quality housing management and tenancy sustainment services, helping tenants maintain their accommodation, maximise their independence and achieve positive housing outcomes. Working across TH, SH, SSH and PRS services, you'll build positive relationships with tenants, care providers, landlords and partner agencies to ensure safe, compliant and well-managed accommodation. Key Responsibilities Manage a caseload of tenants, providing effective housing management and tenancy sustainment. Deliver regular welfare and property visits to promote tenancy stability, independence and wellbeing. Support tenants to develop independent living skills, including budgeting, financial management, attending appointments and accessing appropriate services. Assist tenants with welfare benefits, Universal Credit and housing-related financial responsibilities. Identify and respond to tenancy issues including rent arrears, antisocial behaviour, safeguarding concerns and neighbour disputes. Liaise with landlords, care providers, local authorities, DWP and partner agencies to achieve positive outcomes for tenants. Complete property inspections, health and safety checks and report repairs to maintain safe, compliant accommodation. Develop and maintain support plans, risk assessments and accurate case records using organisational systems. Support tenants to access employment, education, healthcare and specialist support services where appropriate. Deliver housing management appropriate to TH, SH, SSH and PRS services, recognising the differing needs of each service model. Ensure compliance with housing legislation, safeguarding requirements, health and safety standards, data protection legislation and organisational policies. Contribute to service quality through effective record keeping, team working, training and continuous improvement. Undertake any other reasonable duties commensurate with the role. What We're Looking For Understanding of safeguarding, confidentiality and professional boundaries. Good IT skills and experience maintaining electronic records. Full UK driving licence and access to a vehicle. Enhanced DBS check.

RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Finance Assistant Location: Coventry Salary: 13.10 per hour PAYE Hours: 18.5 hours per week Working Pattern Flexible across 3 days per week Hours: 9:00am - 3:40pm (including a 30-minute unpaid lunch break) Join a Team Making a Difference We are seeking an organised and detail-oriented Finance Assistant to support the day-to-day financial administration of a busy charitable organisation. This is an excellent opportunity for someone with finance experience who is looking for a flexible part-time role while contributing to services that support vulnerable individuals within the community. Working closely with the Finance Officer, you will play a key role in ensuring financial records are accurate, payments are processed efficiently, and financial procedures are maintained to a high standard. Key Responsibilities Verify expense claims and ensure supporting documentation is complete and accurate. Process cash and cheque payment requests in accordance with financial procedures. Assist with maintaining cash logs and recording income. Support rent collection processes and communicate with relevant stakeholders regarding outstanding payments. Maintain accurate financial records and filing systems. Assist with treasury and banking transactions, ensuring documentation is complete and compliant. Prepare and support monthly bank reconciliations. Update rent schedules and accommodation occupancy records. Input financial data into accounting systems to support monthly management accounts. Produce financial reports as required. Ensure financial records are maintained in line with organisational policies and procedures. Attend finance meetings and contribute to the smooth running of the finance function. About You We are looking for someone who has: A degree in Accounting, Finance, Business Administration or a relevant qualification such as AAT. Previous experience using accounting software such as Sage, QuickBooks or similar systems. Strong understanding of financial administration and internal controls. Excellent IT skills, including Microsoft Excel, Word and Outlook. Strong organisational skills with the ability to manage multiple priorities and meet deadlines. Excellent attention to detail and accuracy. Strong written and verbal communication skills. The ability to work independently with minimal supervision as well as collaboratively within a team. Desirable Fluency in one or more community languages. Experience working within the charity, voluntary or community sector. Experience supporting vulnerable individuals or community-based services. Personal Qualities The successful candidate will be: Reliable, professional and trustworthy. Committed to equality, diversity and inclusion. Passionate about supporting services that improve people's lives. Able to maintain confidentiality and handle sensitive information appropriately. Proactive, adaptable and willing to take initiative. Committed to anti-discriminatory and anti-racist practice. Additional Requirements Enhanced DBS check. Strong commitment to confidentiality and safeguarding principles. What We Offer Flexible working pattern across three days per week. Supportive and collaborative working environment. Opportunity to develop your finance and administrative skills. Meaningful work that contributes to vital community services. Apply Today If you are an organised finance professional looking for a flexible part-time opportunity where your work will make a genuine impact, we'd love to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.

We are currently seeking an experienced Homeless Intervention and Prevention Officer to join a busy South London Local Authority Housing Service on an initial 6-month contract. The successful candidate will play a key role in delivering early homelessness prevention activity, working proactively with individuals and households at risk of losing their accommodation. You will provide expert advice across a range of housing issues, welfare benefits, and tenancy matters, ensuring customers receive timely, accurate guidance that supports sustainable housing solutions and reduces the risk of homelessness. You will actively identify and secure suitable housing options, making full use of prevention tools such as Discretionary Housing Payments (DHP) and the Homelessness Prevention Fund to resolve housing issues at the earliest opportunity. You will be responsible for promoting and delivering the Council's homelessness prevention agenda in a proactive and solution-focused way, helping to reduce reliance on temporary accommodation and ensuring positive housing outcomes within agreed timescales. The successful candidate will have strong experience within homelessness prevention or housing options services, with a solid understanding of relevant legislation and a track record of working in high-pressure environments. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be

Homelessness Prevention Officer Borehamwood (2 days onsite) 25 per hour 6-month contract Are you passionate about making a real difference in people's lives? We're partnering with a well-established local authority in Hertfordshire to recruit an experienced Homelessness Prevention Officer to join a dedicated Housing team focused on proactive, person-centred solutions. This is a fantastic opportunity to play a key role in preventing and relieving homelessness, working at the heart of a service that supports vulnerable residents at critical moments. The Role As a Homelessness Prevention Officer, you will manage a varied caseload of individuals and families who are homeless or at risk of homelessness within 56 days. You'll take a proactive, solutions-focused approach, helping to sustain accommodation wherever possible. Key responsibilities include: Delivering specialist housing advice in line with the Homelessness Reduction Act 2017 Creating and reviewing Personalised Housing Plans to prevent homelessness Investigating homelessness applications and making robust, legally sound decisions Mediating between landlords and tenants to resolve disputes and sustain tenancies Working collaboratively with internal teams and external partners such as social services, landlords, and voluntary organisations Managing cases through to resolution, including referrals to temporary accommodation where needed Ensuring accurate case recording and compliance with statutory duties About You A Chartered Institute of Housing (CIH) qualification is highly desirable, or equivalent relevant experience in housing/homelessness services. Experience working in homelessness prevention, housing options, or a similar frontline housing role A strong working knowledge of housing legislation and homelessness duties Proven experience managing caseloads, conducting investigations, and making housing decisions Excellent communication and negotiation skills, with the ability to handle sensitive and complex cases A proactive, resilient approach with strong problem-solving abilities Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Your new company A Not for Profit organisation based in central Cardiff. Your new role Working as a Welsh Speaking Office Administrator, you will be responsible for the following To carry out a range of administrative support services for the organisation, including the handling of all enquiries (electronic and postal) through the medium of Welsh and English, ensuring confidentiality is maintained at all times, handling of translation requests and accommodation / travel bookings for staff. Welcome visitors, ensuring that every visitor receives a professional and welcoming experience by following the correct processes, informing the relevant person of their arrival. Coordination of office events and meetings, including making arrangements for visitors, parking spaces, accommodation, room booking, refreshments and organising catering with local suppliers. Ensure the offices are presentable and welcoming for staff and visitors, including the managing of supplies and equipment. Ensure office supplies and equipment are maintained effectively and replenish stocks by ordering from nominated external providers and raising the necessary purchase orders for approval. Assist the Senior Programme Delivery Officer (Systems Engagement) with the office health and safety requirements, including the reporting of accidents / incidents, provision of first aid, fire marshal duties and first aid stock inventory. Maintain the corporate contacts database and global calendar, ensuring all entries are reviewed and updated. Organise and provide administrative support for meetings, including the arranging and attending meetings, booking venues or setting up virtual sessions, issuing invitations, taking clear and accurate minutes and distributing of agendas and papers, as required. Provide general support and assistance to staff in relation to IT or mobile phone issues, escalating the issue to providers if the issue cannot be resolved easily. Oversee locker facilities, recycling, and waste management, including on-site and off-site storage arrangements, as well as providing an initial office induction for new employees at the facilities. To assist other employees with clerical support on request. What you'll need to succeed You will be fluent in Welsh and English, you'll have administrative experience relevant to the role and duties. You will have a can-do attitude, be a strong team player coupled with good IT skills and the ability to pick up processes and systems quickly. What you'll get in return This is a 12-month fixed-term contract to start ASAP. This is a fully office-based role. There may be the opportunity in the future to potentially move to a hybrid working, but the role initially will be fully office-based. The offices are located in central Cardiff near major transport links. Salary for the role is 27,694 to 29,539 based on experience. Please note this is an essential Welsh role and part of the interview process will be conducted in Welsh. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

A South London local authority is seeking a Temporary Accommodation Move On Officer to join its dedicated Housing team on an initial 6-month contract. This is a key frontline role focused on helping households move out of temporary accommodation and into secure, settled housing. You will work directly with households in temporary accommodation to understand their individual move-on needs, identify and overcome barriers, and support them through the transition into suitable settled accommodation in line with legal housing duties. A core part of the role involves working closely with Lettings Negotiators to ensure the right properties are identified and effectively matched to households, maximising the use of available housing stock and ensuring no properties go unused. You will also play an important role in setting clear and realistic expectations for households around their move-on journey, helping them understand the most likely routes into settled accommodation and the actions required to achieve this. In addition, you will signpost residents to relevant support services, including benefits advice, debt support, and wider welfare assistance, ensuring they are fully prepared to sustain their future tenancy. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this

Support Administrator / Floating Support Coordinator Housing Support Services Birmingham Temporary Contract (Initially two months) Excellent Pay Rate Sociable Working Hours Are you passionate about supporting vulnerable people and making a difference within your local community? Do you have strong administration skills combined with experience working within housing, homelessness, or floating support services? Client Snapshot : I am currently recruiting on behalf of a well-established organisation specialising in homelessness prevention, housing support and supported accommodation services across the Midlands. Due to short-term sickness absence within one of their teams, they are seeking an experienced Support Administrator / Floating Support Coordinator to provide vital administrative support whilst also assisting with frontline service delivery where required. This is an excellent opportunity for someone who enjoys a varied role and has experience within housing support, homelessness services, supported accommodation, tenancy sustainment or floating support environments. Vacancy Brief : Our client is seeking a Support Administrator / Floating Support Coordinator on an initial temporary basis covering sickness absence. This vacancy is for 30 hours per week. Excellent pay rate: Candidates will be paid £13.16 PAYE or £16.70 per hour Umbrella. Working Pattern: Predominantly Monday to Friday, 9:00am 5:00pm, with occasional late shifts of 1:00pm 9:00pm as required. This vacancy is based in Bordesley Green, Birmingham. The initial contract will be for approximately two months, although there is potential for this to be extended. Candidates must have previous experience within housing support, homelessness, supported accommodation, floating support, tenancy support or a similar support environment. The role is subject to an Enhanced DBS covering the Adult and/or Child Workforce. Responsibilities : As a Support Administrator / Floating Support Coordinator, you will provide administrative support to the Floating Support Team and help ensure the smooth delivery of services. You will manage and process referrals into the service, ensuring all information is recorded accurately and efficiently. Part of your role will involve liaising with internal departments, external agencies and referral partners to promote the service and maximise referral opportunities. You will maintain accurate records, case notes and client information using internal systems and databases. You will support lead workers and the wider team with service coordination, appointment scheduling and general administration duties. An important aspect of the role will be monitoring referral activity and assisting with the effective management of service demand. You will communicate with service users, partner organisations and stakeholders regarding appointments, support arrangements and service availability. Where required, you may hold a small floating support caseload and provide practical support to service users within the community. You will assist service users to access relevant services, benefits, housing options and specialist support agencies where appropriate. You will contribute towards achieving service outcomes and maintaining compliance with organisational procedures. Role Experience : Previous experience within Housing Support, Homelessness, Floating Support, Supported Accommodation, Tenancy Sustainment or Supported Housing services. Experience managing referrals, service administration, case management systems and client records. Experience liaising with external agencies, local authorities, housing providers and support services. Strong organisational, communication and administrative skills. Experience supporting vulnerable adults, young people or individuals with complex needs would be advantageous. Support Administrator Service Administrator Floating Support Worker Floating Support Coordinator Housing Support Worker Supported Housing Officer Supported Housing Worker Tenancy Support Officer Homelessness Support Worker Housing Support Officer Housing Administrator Referrals Coordinator Support Coordinator Homelessness Prevention Supported Accommodation Housing Services Social Housing Charities Third Sector Birmingham West Midlands.

Are you passionate about preventing homelessness and helping people secure safe, sustainable housing? A West London local authority is looking for a dedicated and experienced Housing Advice & Homeless Prevention Officer to join their team for a 6-month interim contract. In this role, you'll deliver high-quality housing advice, assess homeless applications under Part VII of the Housing Act 1996, and proactively prevent homelessness through early intervention, tenancy sustainment, and effective use of housing options. You'll manage a busy and varied caseload, working with individuals and families at risk of homelessness. Strong communication, a detailed understanding of housing legislation, and a problem-solving mindset are essential. This is a hybrid role, with a minimum of 3 days per week in-office required. Key Responsibilities: Provide tailored, accurate housing advice and support to residents Assess homelessness applications and determine the Council's statutory duties Prevent homelessness through intervention, support, and referrals Manage complex casework to support move-on from temporary accommodation Advise on tenancy rights, rent arrears, benefits, and Right to Buy Work closely with private landlords, support services, and internal teams Identify and respond to safeguarding concerns, acting as lead where required Maintain accurate case records and support service performance targets Help manage departmental budgets and follow procurement procedures Suggest improvements to processes and contribute to service development Participate in cross-cutting projects and maintain ongoing professional development How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).

A local authority in South East London are seeking a proactive and dedicated Temporary Accommodation Officer to join their Housing team. You will be responsible for the day-to-day management of temporary accommodation, including council-owned units, Registered Provider stock, private sector leased properties, and emergency placements. The role includes providing tenancy management and support services to homeless households, overseeing placements, and ensuring accommodation is safe, suitable, and well-maintained. Key Responsibilities: Manage a caseload of households in temporary accommodation, carrying out property visits and tenancy checks. Complete sign-up processes for new placements and act as the main point of contact for tenants. Report and follow up on property repairs, working with internal teams and landlords to maintain housing standards. Identify and refer households with support needs to relevant support and resettlement services. Monitor rent accounts, address arrears, and work to minimise income loss. Liaise with Housing Benefits, external agencies, and landlords to support claims and ensure compliance. Serve legal notices, represent the council in court proceedings, and manage possession actions where necessary. Investigate and respond to tenancy breaches, abandoned properties, and unauthorised occupation. Provide advice to residents on tenancy rights, housing options, and support with moving into permanent accommodation. Maintain accurate case records and contribute to reports and service performance data. Participate in the out-of-hours emergency rota and other service-wide activities. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Your new company You'll be working with a respected housing provider delivering intensive housing management services to vulnerable tenants across multiple regions. The organisation is committed to maintaining safe, secure, and well-managed accommodation while supporting tenants to sustain their tenancies and improve their quality of life. Your new role As a Housing Officer, you'll manage a patch of around 40-45 tenants across multiple units. You'll be home-based, typically out on visits 3-4 days per week and completing admin 1-2 days per week, unless emergencies arise. You'll have full autonomy to manage your own diary and visits. The role involves tenancy management, compliance coordination, property inspections, and liaison with contractors and care providers. You'll ensure properties are safe, well-maintained, and ready to let, while supporting tenants with housing-related issues and promoting positive community relationships. Responsibilities include: Deliver intensive housing management services across your patch Conduct regular room health & safety inspections Manage voids, lettings, rent arrears, and tenancy breaches Maintain property inventories and replenish items as needed Facilitate access for contractors and monitor maintenance quality Ensure compliance checks (e.g. gas, legionella) are completed on time Monitor and review CCTV footage where appropriate Prepare documentation for tenancy-related legal proceedings Promote safeguarding and report incidents or near misses Support Housing Benefit claims and liaise with relevant teams What you'll need to succeed Experience in tenancy management and working with vulnerable people Knowledge of housing law and welfare benefits Ability to travel independently across the region Access to a car and full driving licence with business insurance Strong organisational and communication skills CIH Level 3 qualification (desirable) What you'll get in return Competitive hourly rate of 17.24 (inclusive of holiday pay) Mileage paid at 30p per mile from home to properties 20-day holiday (increasing by 1 day per year for the next 5 years) Flexible working with autonomy over your diary Supportive team and meaningful work in the community Access to Hays Temp Worker benefits including pension and training What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)