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legacy and in memory officer
King's College Hospital Charity
Individual Giving Officer
King's College Hospital Charity
Individual Giving Officer Working Hours: Full time, 37.5 hours per week, Monday to Friday with some evenings and weekend work Term: Six-month FTC, with possibility of extension Location: Loughborough Junction, London. Hybrid working, three days required in the office or at one of our hospital sites. Salary: £29-31K dependent on experience How to apply: Please use our online application form to apply, upload your CV and a one-page cover letter outlining how your experience meets the requirements for this role. Interviews: Applicants will be shortlisted for interview on 27th July. First round interviews will be held online on 30th July. Final candidates will be invited to an in-person interview w/c 3rd August. King's College Hospital Charity King's College Hospital Charity aims to improve the experience of patients, family and friends at King's. We work closely with the teams who care for patients and aim to make a difference by funding projects that enhance every aspect of health care. We support initiatives that improve health, work that helps to prevent people from becoming ill, and projects designed to improve diagnosis, treatment and care. It's important to us to support the day-to-day work of the hospitals and deliver practical benefits by raising money for cutting edge equipment and facilities, innovative research, pioneering treatment and staff development and support. Our Values We are proud of our Charity values: they are our fundamental ethics and principles that underpin everything we do at King's College Hospital Charity. These values are not simply words on paper. We all aim to live them and make them real every day. By bringing them to life, making our decisions and behaving with them in mind, we create a dynamic and supportive culture that reflects the Charity that we are. We are caring and supportive; we are ambitious; we are innovative and creative; we are collaborative; we have integrity. The Role Our Individual Giving programme is central to our fundraising strategy to increase our unrestricted, sustainable income. This is a key role in supporting the Individual Giving Manager to recruit and steward donors across a range of channels including face-to-face, telemarketing, direct mail and digital. You will have the opportunity to work across multiple programmes including regular giving, lottery, cash appeals, in-memory and legacy, as well as to play a key role in our matched funding Christmas campaign. This role will help to meet or exceed our annual targets which will help us provide the best care for patients, staff and loved ones at our hospitals. Key Tasks Help to co-ordinate our match funded Christmas Campaign Using evidence-based insights, support with the planning and implementation of several integrated direct marketing campaigns across a range of channels including direct mail, email, social, display advertising and newsletters including managing suppliers on concept creation, oversight of copy and creative and delivery schedules. Work with the IG Manager on performance analysis and learnings to enable enhancements and improvements Support the IG Manager in the set up and operational management of our face-to-face fundraising campaigns for regular donor and lottery player recruitment. Including invoice processing, complaint handling, site management and training for third party fundraising teams Work with the other IG Officer to optimise and improve our regular giving and lottery stewardship journeys. This will include researching and proofing content, engaging with supporters and looking for opportunities to cross-sell Being proactive in writing up process documents and maintaining documents for Individual Giving Team Day-to-day point of contact with external agencies including face-to-face agencies, creative agencies, printers and fulfilment houses To support the Head of Supporter Engagement with the development of a legacy marketing programme Support with the stewardship of our in-memory donors, including donors who set up tribute pages on MuchLoved Work with hospital staff and stakeholders to gather content, encourage fundraising and manage our contactless stations Work with our Supporter Services Team to monitor and action all feedback, speaking with supporters over the phone and via email, and properly recording supporter interactions on our database Work with the Fundraising Operations team to open fundraising post and log cash, card and cheque donations Send out stewardship materials to supporters from the office Support the C&E Manager with fundraising event and donor stewardship as required Work with the Communications Team to develop internal messaging for the Charity and King's College Hospital NHS Foundation Trust Work with the Finance Team to process invoices and ensure activities are properly coded Charity systems & compliance responsibilities As an employee of Kings College Hospital Charity, you have an obligation to observe the policies and standards of the Charity together with all relevant statutory and professional obligations, the significant ones of which are: Maintain up-to-date knowledge on sector and market trends, the legal environment and compliance with regulatory requirements You have a general duty of care for the health safety and well-being of yourself, work colleagues' visitors and patients within the hospital site in addition to any specific risk management responsibilities associated with this post You must maintain strict confidentiality of personal information relating to patients, donors, Trustees and staff and maintain the confidentiality and security of all charity data and records You are responsible for complying with the Charity's policies and procedures You are responsible, with management support, for your personal development and should actively contribute to the development of colleagues and staff Other It is the nature of the work in a small charity team that tasks and responsibilities are diverse and varied. All staff are expected to work in a flexible way and on occasion to undertake tasks that may not be specifically covered in their job description or are outside of office hours. This job description is intended as a guide and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time, and this description will be subject to review in consultation with the post-holder. Skills & Experience Excellent organisational skills and attention to detail (Essential) Excellent written communication skills (Essential) Competent in Microsoft Office suite, particularly Word and Excel (Essential) Ability to prioritise work and be proactive when working on multiple campaigns (Essential) Excellent relationship building and interpersonal skills (Essential) Experience in one or more of the areas of fundraising listed (Desirable) Prior experience of stewarding donors and handling enquiries/complaints (Desirable) Experience of working with third-party agencies to deliver fundraising activities (Desirable) Previous experience using a Customer Relationship Management (CRM) Database (Desirable)
Jul 10, 2026
Full time
Individual Giving Officer Working Hours: Full time, 37.5 hours per week, Monday to Friday with some evenings and weekend work Term: Six-month FTC, with possibility of extension Location: Loughborough Junction, London. Hybrid working, three days required in the office or at one of our hospital sites. Salary: £29-31K dependent on experience How to apply: Please use our online application form to apply, upload your CV and a one-page cover letter outlining how your experience meets the requirements for this role. Interviews: Applicants will be shortlisted for interview on 27th July. First round interviews will be held online on 30th July. Final candidates will be invited to an in-person interview w/c 3rd August. King's College Hospital Charity King's College Hospital Charity aims to improve the experience of patients, family and friends at King's. We work closely with the teams who care for patients and aim to make a difference by funding projects that enhance every aspect of health care. We support initiatives that improve health, work that helps to prevent people from becoming ill, and projects designed to improve diagnosis, treatment and care. It's important to us to support the day-to-day work of the hospitals and deliver practical benefits by raising money for cutting edge equipment and facilities, innovative research, pioneering treatment and staff development and support. Our Values We are proud of our Charity values: they are our fundamental ethics and principles that underpin everything we do at King's College Hospital Charity. These values are not simply words on paper. We all aim to live them and make them real every day. By bringing them to life, making our decisions and behaving with them in mind, we create a dynamic and supportive culture that reflects the Charity that we are. We are caring and supportive; we are ambitious; we are innovative and creative; we are collaborative; we have integrity. The Role Our Individual Giving programme is central to our fundraising strategy to increase our unrestricted, sustainable income. This is a key role in supporting the Individual Giving Manager to recruit and steward donors across a range of channels including face-to-face, telemarketing, direct mail and digital. You will have the opportunity to work across multiple programmes including regular giving, lottery, cash appeals, in-memory and legacy, as well as to play a key role in our matched funding Christmas campaign. This role will help to meet or exceed our annual targets which will help us provide the best care for patients, staff and loved ones at our hospitals. Key Tasks Help to co-ordinate our match funded Christmas Campaign Using evidence-based insights, support with the planning and implementation of several integrated direct marketing campaigns across a range of channels including direct mail, email, social, display advertising and newsletters including managing suppliers on concept creation, oversight of copy and creative and delivery schedules. Work with the IG Manager on performance analysis and learnings to enable enhancements and improvements Support the IG Manager in the set up and operational management of our face-to-face fundraising campaigns for regular donor and lottery player recruitment. Including invoice processing, complaint handling, site management and training for third party fundraising teams Work with the other IG Officer to optimise and improve our regular giving and lottery stewardship journeys. This will include researching and proofing content, engaging with supporters and looking for opportunities to cross-sell Being proactive in writing up process documents and maintaining documents for Individual Giving Team Day-to-day point of contact with external agencies including face-to-face agencies, creative agencies, printers and fulfilment houses To support the Head of Supporter Engagement with the development of a legacy marketing programme Support with the stewardship of our in-memory donors, including donors who set up tribute pages on MuchLoved Work with hospital staff and stakeholders to gather content, encourage fundraising and manage our contactless stations Work with our Supporter Services Team to monitor and action all feedback, speaking with supporters over the phone and via email, and properly recording supporter interactions on our database Work with the Fundraising Operations team to open fundraising post and log cash, card and cheque donations Send out stewardship materials to supporters from the office Support the C&E Manager with fundraising event and donor stewardship as required Work with the Communications Team to develop internal messaging for the Charity and King's College Hospital NHS Foundation Trust Work with the Finance Team to process invoices and ensure activities are properly coded Charity systems & compliance responsibilities As an employee of Kings College Hospital Charity, you have an obligation to observe the policies and standards of the Charity together with all relevant statutory and professional obligations, the significant ones of which are: Maintain up-to-date knowledge on sector and market trends, the legal environment and compliance with regulatory requirements You have a general duty of care for the health safety and well-being of yourself, work colleagues' visitors and patients within the hospital site in addition to any specific risk management responsibilities associated with this post You must maintain strict confidentiality of personal information relating to patients, donors, Trustees and staff and maintain the confidentiality and security of all charity data and records You are responsible for complying with the Charity's policies and procedures You are responsible, with management support, for your personal development and should actively contribute to the development of colleagues and staff Other It is the nature of the work in a small charity team that tasks and responsibilities are diverse and varied. All staff are expected to work in a flexible way and on occasion to undertake tasks that may not be specifically covered in their job description or are outside of office hours. This job description is intended as a guide and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time, and this description will be subject to review in consultation with the post-holder. Skills & Experience Excellent organisational skills and attention to detail (Essential) Excellent written communication skills (Essential) Competent in Microsoft Office suite, particularly Word and Excel (Essential) Ability to prioritise work and be proactive when working on multiple campaigns (Essential) Excellent relationship building and interpersonal skills (Essential) Experience in one or more of the areas of fundraising listed (Desirable) Prior experience of stewarding donors and handling enquiries/complaints (Desirable) Experience of working with third-party agencies to deliver fundraising activities (Desirable) Previous experience using a Customer Relationship Management (CRM) Database (Desirable)
Michael Page
Legacy and In Memory Officer
Michael Page City, London
Supports delivery of legacy and in-memory fundraising campaigns across direct mail, email, telemarketing and digital channels. Works with stakeholders and agencies to optimise supporter journeys, analyse campaign performance and grow legacy and in-memory giving. Client Details A national health charity delivering support services, awareness campaigns and fundraising initiatives to improve outcomes for people across the UK. Description Deliver multi-channel legacy and in-memory fundraising campaigns across digital, direct mail and telemarketing channels. Support the planning, execution and optimisation of supporter acquisition, stewardship and engagement activity. Manage campaign production with internal teams and external agencies, ensuring timely delivery. Develop compelling supporter communications and content aligned with organisational objectives. Analyse campaign performance and produce reports to identify insights and improvement opportunities. Support test-and-learn initiatives to grow and diversify supporter engagement and income. Manage relationships with external partners, suppliers and fundraising platform providers. Ensure fundraising activity complies with data protection regulations and sector best practice. Profile Experience delivering multi-channel marketing or fundraising campaigns. Strong project management and organisational skills. Confident working with internal and external stakeholders. Data-driven with strong analytical abilities. Excellent written and verbal communication skills. High attention to detail and accuracy. Able to manage multiple priorities and deadlines. Proficient in Microsoft Office and CRM systems. Job Offer Competitive salary ranging from 33,000 to 36,000 per annum. Opportunity to make a meaningful impact in the not-for-profit sector. Permanent role based in London with a professional and supportive team environment. Potential for personal and professional growth within the organisation.
Jul 07, 2026
Full time
Supports delivery of legacy and in-memory fundraising campaigns across direct mail, email, telemarketing and digital channels. Works with stakeholders and agencies to optimise supporter journeys, analyse campaign performance and grow legacy and in-memory giving. Client Details A national health charity delivering support services, awareness campaigns and fundraising initiatives to improve outcomes for people across the UK. Description Deliver multi-channel legacy and in-memory fundraising campaigns across digital, direct mail and telemarketing channels. Support the planning, execution and optimisation of supporter acquisition, stewardship and engagement activity. Manage campaign production with internal teams and external agencies, ensuring timely delivery. Develop compelling supporter communications and content aligned with organisational objectives. Analyse campaign performance and produce reports to identify insights and improvement opportunities. Support test-and-learn initiatives to grow and diversify supporter engagement and income. Manage relationships with external partners, suppliers and fundraising platform providers. Ensure fundraising activity complies with data protection regulations and sector best practice. Profile Experience delivering multi-channel marketing or fundraising campaigns. Strong project management and organisational skills. Confident working with internal and external stakeholders. Data-driven with strong analytical abilities. Excellent written and verbal communication skills. High attention to detail and accuracy. Able to manage multiple priorities and deadlines. Proficient in Microsoft Office and CRM systems. Job Offer Competitive salary ranging from 33,000 to 36,000 per annum. Opportunity to make a meaningful impact in the not-for-profit sector. Permanent role based in London with a professional and supportive team environment. Potential for personal and professional growth within the organisation.
Cheshire Wildlife Trust
Legacy Officer
Cheshire Wildlife Trust
This is a fantastic opportunity to shape the development of Cheshire Wildlife Trust s legacy and in memory fundraising. Legacy Officer Contract type: Permanent Working hours: Part time 21 hours per week (Open to offering 28 hours per week) Salary : £29,341 £33,735 (full-time equivalent). Pro rata salary for 0.6 FTE: £17,604 £20,241 (starting in the region of £17,604) Location : Bickley Hall Farm, Malpas, SY14 8EF As our new Legacy Officer , you will be at the heart of some of the most meaningful relationships we build supporting individuals who want to leave a lasting gift for nature through their Will or in memory of a loved one. You ll lead on the marketing of legacies and will work with the Director of Fundraising & Communications to nurture relationships with legacy pledgers. You ll be the friendly, compassionate point of contact for legacy enquiries, nurturing conversations with care and confidence. From heartfelt one-to-one conversations to the delivery of inspiring and thoughtful events and tailored communications, you ll help our supporters feel valued and inspired, knowing their gifts will make a difference for wildlife in Cheshire. You ll also work closely with solicitors, executors, and our team to ensure every gift is administered with professionalism and respect. If you're a natural relationship-builder with experience in supporter care, fundraising or marketing, this is your chance to join a small but fast-paced, purpose-driven Fundraising & Communications team at a critical time for nature. You ll be joining a charity with bold ambitions and a clear mission to restore nature across Cheshire. Your work will directly support that goal. If you re looking for a role where you can build on what you ve achieved and see the difference you make every day, we d love to hear from you. Closing date: Midnight Sunday 26 October 2025 Interviews will be held on Tuesday the 4th of November. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. You may be required to carry out a DBS check for this role. Applicants must have the right to work in the UK. Sorry, we are unable to offer sponsorship for this position No agencies please.
Oct 03, 2025
Full time
This is a fantastic opportunity to shape the development of Cheshire Wildlife Trust s legacy and in memory fundraising. Legacy Officer Contract type: Permanent Working hours: Part time 21 hours per week (Open to offering 28 hours per week) Salary : £29,341 £33,735 (full-time equivalent). Pro rata salary for 0.6 FTE: £17,604 £20,241 (starting in the region of £17,604) Location : Bickley Hall Farm, Malpas, SY14 8EF As our new Legacy Officer , you will be at the heart of some of the most meaningful relationships we build supporting individuals who want to leave a lasting gift for nature through their Will or in memory of a loved one. You ll lead on the marketing of legacies and will work with the Director of Fundraising & Communications to nurture relationships with legacy pledgers. You ll be the friendly, compassionate point of contact for legacy enquiries, nurturing conversations with care and confidence. From heartfelt one-to-one conversations to the delivery of inspiring and thoughtful events and tailored communications, you ll help our supporters feel valued and inspired, knowing their gifts will make a difference for wildlife in Cheshire. You ll also work closely with solicitors, executors, and our team to ensure every gift is administered with professionalism and respect. If you're a natural relationship-builder with experience in supporter care, fundraising or marketing, this is your chance to join a small but fast-paced, purpose-driven Fundraising & Communications team at a critical time for nature. You ll be joining a charity with bold ambitions and a clear mission to restore nature across Cheshire. Your work will directly support that goal. If you re looking for a role where you can build on what you ve achieved and see the difference you make every day, we d love to hear from you. Closing date: Midnight Sunday 26 October 2025 Interviews will be held on Tuesday the 4th of November. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. You may be required to carry out a DBS check for this role. Applicants must have the right to work in the UK. Sorry, we are unable to offer sponsorship for this position No agencies please.
Children with Cancer UK
Individual Giving Officer
Children with Cancer UK
Working within the Individual Giving team, you ll have a varied role managing and supporting the delivery of supporter-centric fundraising appeals which will recruit, retain and/or develop supporters across the cause-led, gaming, in memory and legacy programmes. These appeals will include utilising online and offline channels such as direct mail, organic and paid social advertising, email, private sites, SMS and telemarketing.
Sep 26, 2025
Full time
Working within the Individual Giving team, you ll have a varied role managing and supporting the delivery of supporter-centric fundraising appeals which will recruit, retain and/or develop supporters across the cause-led, gaming, in memory and legacy programmes. These appeals will include utilising online and offline channels such as direct mail, organic and paid social advertising, email, private sites, SMS and telemarketing.

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