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transformation manager income generation
The Eikon Charity
Grants Lead
The Eikon Charity Addlestone, Surrey
To successfully lead the Grants team and raise voluntary income from a range of Grantmakers including Trusts, Foundations and local Government grant funders contributing to an overall team target of £1-million +. Working effectively with a grants team of three, and across the organisation, you will meet team annual targets of circa £675,000 through finding new opportunities, building excellent relationships with funders and managing the team effectively. This will lead to more young people reached by Eikon's services. Responsibilities Income generation Lead responsibility for raising current annual team target of £675,000 for restricted and unrestricted income Work to agreed metrices including an annual target of £220,000 - £250,000/year with a pipeline including statutory, national & regional grant funders (some being invite only). Develop and lead networking plan (internal/external) to secure long-term grant and statutory funding opportunities to help increase financial income year on year. Account Management Lead a stewardship framework, ensuring excellent account management of funders across the team (including own portfolio) Lead plans for the year, thinking creatively to develop new engagement opportunities such as panels, breakfast meetings and other events Collaborate with other leads and managers in the team to maximise opportunities through relationships, for example Major Donors, Corporate partnerships and Individual Givers. Management Line management two staff members (Senior Grants Fundraiser and Trust Fundraiser), creating a positive and supportive working culture supporting them to meet their targets Lead on managing pipeline information on Donorfy, being able to pull reports for information and analysis including: o Provision of data and narrative for monthly team meetings o Contribution to Board reporting with narrative and pipeline information o Analysis for annual planning sessions Quality and standards Ensure all staff and volunteers understand and deliver within Eikon's safeguarding policies and practices when taking part in fundraising activities. Ensure all activities follow the relevant Fundraising Codes of Practice and Eikon's Ethical Fundraising Policy. Prepare relevant Grant Agreements and contractual information. Carry out risk assessments for all activities for which you are responsible. Carry out required basic due diligence on new funders. Finance and resources Budget responsibility with authorisation up to agreed limits Operate within organisational approved budgets, policies and procedures. Communications and relationships Work collaboratively with the Communications Lead to devise annual communications and marketing plans, ensuring Eikon is strategically positioned externally. Work collaboratively with service leads ensure new services developed meet funder needs and requirements Strategy/transformation work Lead on developing and delivering annual grants plan Participating in a Leads network, contribute regularly to organisation matters including strategies, annual plans and budgeting. Organisational requirements Work within Eikon's equal opportunities, health & safety, and safeguarding policies at all times Understand and act when safeguarding issues need to be escalated Working hybrid, with the New Haw office as the designated place of work. Expectation to be office based 1-2 days per week with availability to attend regular external meetings across Surrey. Some may fall outside working hours and on weekends Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support Work within Eikon's internal policies, safeguarding and data protection regulations Be responsible for equipment/resources To promote, monitor and maintain health, safety and security in the working environment
Jul 09, 2026
Full time
To successfully lead the Grants team and raise voluntary income from a range of Grantmakers including Trusts, Foundations and local Government grant funders contributing to an overall team target of £1-million +. Working effectively with a grants team of three, and across the organisation, you will meet team annual targets of circa £675,000 through finding new opportunities, building excellent relationships with funders and managing the team effectively. This will lead to more young people reached by Eikon's services. Responsibilities Income generation Lead responsibility for raising current annual team target of £675,000 for restricted and unrestricted income Work to agreed metrices including an annual target of £220,000 - £250,000/year with a pipeline including statutory, national & regional grant funders (some being invite only). Develop and lead networking plan (internal/external) to secure long-term grant and statutory funding opportunities to help increase financial income year on year. Account Management Lead a stewardship framework, ensuring excellent account management of funders across the team (including own portfolio) Lead plans for the year, thinking creatively to develop new engagement opportunities such as panels, breakfast meetings and other events Collaborate with other leads and managers in the team to maximise opportunities through relationships, for example Major Donors, Corporate partnerships and Individual Givers. Management Line management two staff members (Senior Grants Fundraiser and Trust Fundraiser), creating a positive and supportive working culture supporting them to meet their targets Lead on managing pipeline information on Donorfy, being able to pull reports for information and analysis including: o Provision of data and narrative for monthly team meetings o Contribution to Board reporting with narrative and pipeline information o Analysis for annual planning sessions Quality and standards Ensure all staff and volunteers understand and deliver within Eikon's safeguarding policies and practices when taking part in fundraising activities. Ensure all activities follow the relevant Fundraising Codes of Practice and Eikon's Ethical Fundraising Policy. Prepare relevant Grant Agreements and contractual information. Carry out risk assessments for all activities for which you are responsible. Carry out required basic due diligence on new funders. Finance and resources Budget responsibility with authorisation up to agreed limits Operate within organisational approved budgets, policies and procedures. Communications and relationships Work collaboratively with the Communications Lead to devise annual communications and marketing plans, ensuring Eikon is strategically positioned externally. Work collaboratively with service leads ensure new services developed meet funder needs and requirements Strategy/transformation work Lead on developing and delivering annual grants plan Participating in a Leads network, contribute regularly to organisation matters including strategies, annual plans and budgeting. Organisational requirements Work within Eikon's equal opportunities, health & safety, and safeguarding policies at all times Understand and act when safeguarding issues need to be escalated Working hybrid, with the New Haw office as the designated place of work. Expectation to be office based 1-2 days per week with availability to attend regular external meetings across Surrey. Some may fall outside working hours and on weekends Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support Work within Eikon's internal policies, safeguarding and data protection regulations Be responsible for equipment/resources To promote, monitor and maintain health, safety and security in the working environment
GROUP ACCOUNTANT
MB Group Management Ltd
As the Group Accountant for Education and Inclusion, you will provide strategic financial leadership and expert advice to support the delivery of Council priorities. You will: Lead financial management and business partnering across Education and Inclusion services. Act as the lead finance advisor for the High Needs Block, overseeing funding, expenditure, and financial sustainability. Deliver robust budget monitoring, forecasting, and financial reporting. Support transformation programmes through financial modelling, business cases, and option appraisals. Work with senior managers to identify savings, manage financial risks, and develop recovery plans. Contribute to the year-end closedown, Statement of Accounts, statutory returns, and external audit. Lead and develop the SEND Finance Team, promoting high performance and continuous improvement. Provide trusted financial advice to senior leaders to support effective governance and decision-making. Essential Requirements CCAB or CIMA qualified, or able to demonstrate substantial equivalent experience at a senior level within a finance function. Evidence of continuing professional development (CPD) and commitment to maintaining professional knowledge. Significant experience of delivering financial management within a large, complex organisation, ideally within local government or the wider public sector. Extensive experience of financial planning, budgeting, forecasting, financial modelling, and medium-term financial strategy development. Experience of leading or contributing to corporate and service improvement projects, working effectively across multidisciplinary teams. A proven ability to influence, advise, and challenge senior managers and stakeholders to support effective financial decision-making. Comprehensive knowledge of local authority finance, statutory accounting requirements, financial reporting standards, and governance frameworks. Experience of supporting the annual accounts process, including year-end closedown and the preparation of the Statement of Accounts. Understanding of the financial implications of commercialisation, income generation, and transformation within the public sector. Experience of leading, developing, and motivating professional finance teams to deliver high-quality services and continuous improvement. What You'll Bring Strong analytical and problem-solving skills, with the ability to interpret complex financial information and identify practical solutions. Excellent communication skills, with the ability to explain financial issues clearly and confidently to non-finance colleagues, senior leaders, and elected members. Strong partnership and stakeholder management skills, with a collaborative approach to supporting services across the Council. A strategic outlook, with the confidence to provide constructive challenge and influence organisational decision-making. The ability to manage competing priorities, meet statutory deadlines, and maintain high standards of accuracy in a fast-paced environment. A commitment to public service values, good governance, accountability, and delivering value for money for local communities.
Jul 08, 2026
Full time
As the Group Accountant for Education and Inclusion, you will provide strategic financial leadership and expert advice to support the delivery of Council priorities. You will: Lead financial management and business partnering across Education and Inclusion services. Act as the lead finance advisor for the High Needs Block, overseeing funding, expenditure, and financial sustainability. Deliver robust budget monitoring, forecasting, and financial reporting. Support transformation programmes through financial modelling, business cases, and option appraisals. Work with senior managers to identify savings, manage financial risks, and develop recovery plans. Contribute to the year-end closedown, Statement of Accounts, statutory returns, and external audit. Lead and develop the SEND Finance Team, promoting high performance and continuous improvement. Provide trusted financial advice to senior leaders to support effective governance and decision-making. Essential Requirements CCAB or CIMA qualified, or able to demonstrate substantial equivalent experience at a senior level within a finance function. Evidence of continuing professional development (CPD) and commitment to maintaining professional knowledge. Significant experience of delivering financial management within a large, complex organisation, ideally within local government or the wider public sector. Extensive experience of financial planning, budgeting, forecasting, financial modelling, and medium-term financial strategy development. Experience of leading or contributing to corporate and service improvement projects, working effectively across multidisciplinary teams. A proven ability to influence, advise, and challenge senior managers and stakeholders to support effective financial decision-making. Comprehensive knowledge of local authority finance, statutory accounting requirements, financial reporting standards, and governance frameworks. Experience of supporting the annual accounts process, including year-end closedown and the preparation of the Statement of Accounts. Understanding of the financial implications of commercialisation, income generation, and transformation within the public sector. Experience of leading, developing, and motivating professional finance teams to deliver high-quality services and continuous improvement. What You'll Bring Strong analytical and problem-solving skills, with the ability to interpret complex financial information and identify practical solutions. Excellent communication skills, with the ability to explain financial issues clearly and confidently to non-finance colleagues, senior leaders, and elected members. Strong partnership and stakeholder management skills, with a collaborative approach to supporting services across the Council. A strategic outlook, with the confidence to provide constructive challenge and influence organisational decision-making. The ability to manage competing priorities, meet statutory deadlines, and maintain high standards of accuracy in a fast-paced environment. A commitment to public service values, good governance, accountability, and delivering value for money for local communities.
Hearing Dogs for Deaf People
Principal Gift Manager
Hearing Dogs for Deaf People Princes Risborough, Buckinghamshire
Hearing Dogs for Deaf People - Principal Gift Manager Location: Options for role to be site-based (Buckinghamshire or East Yorkshire) or a hybrid contract with regular UK travel for donor meetings and team events. Salary: £60,000 per annum. Contract: Permanent, full-time hours. Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a Principal Gifts Manager responsible for identifying, cultivating and stewarding high-value donors to the charity giving £100,000 plus. Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity's clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support. Following a strategic review, the charity is now looking to build a new Income Generation Directorate to enable it to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to significantly grow and diversify income. Reporting to the Head of Philanthropy, the post-holder will work closely with senior leaders, trustees and senior stakeholders to solicit high-value gifts, typically of six and seven figures, and to build and deepen long-term relationships between donors and the charity. You will be responsible for developing and managing a portfolio of potential and current principal-level donors, as well as delivering exceptional stewardship journeys that demonstrate the impact and value of donor support. The successful candidate will have a proven track record in securing major gifts at the six-figure level or above, ideally in a principal or transformational giving context. You will be skilled at building and maintaining strong, long-term relationships with high-net-worth individuals, as well as being experienced at developing and delivering complex donor strategies and bespoke giving propositions. Finally, you must be a collaborative team player with strong project management and communication skills. This is an exceptional opportunity to play a leading role in scaling transformational philanthropy at a charity which is changing people's lives every day, where you have the flexibility of working remotely or spending time at Hearing Dogs' stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends. If you want to lead the pack and help deaf people live well with hearing loss, please download our Candidate Pack for further information PDF , which includes details on how to apply. Closing date: Monday 27th July, 9.00 am.
Jul 07, 2026
Full time
Hearing Dogs for Deaf People - Principal Gift Manager Location: Options for role to be site-based (Buckinghamshire or East Yorkshire) or a hybrid contract with regular UK travel for donor meetings and team events. Salary: £60,000 per annum. Contract: Permanent, full-time hours. Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a Principal Gifts Manager responsible for identifying, cultivating and stewarding high-value donors to the charity giving £100,000 plus. Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity's clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support. Following a strategic review, the charity is now looking to build a new Income Generation Directorate to enable it to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to significantly grow and diversify income. Reporting to the Head of Philanthropy, the post-holder will work closely with senior leaders, trustees and senior stakeholders to solicit high-value gifts, typically of six and seven figures, and to build and deepen long-term relationships between donors and the charity. You will be responsible for developing and managing a portfolio of potential and current principal-level donors, as well as delivering exceptional stewardship journeys that demonstrate the impact and value of donor support. The successful candidate will have a proven track record in securing major gifts at the six-figure level or above, ideally in a principal or transformational giving context. You will be skilled at building and maintaining strong, long-term relationships with high-net-worth individuals, as well as being experienced at developing and delivering complex donor strategies and bespoke giving propositions. Finally, you must be a collaborative team player with strong project management and communication skills. This is an exceptional opportunity to play a leading role in scaling transformational philanthropy at a charity which is changing people's lives every day, where you have the flexibility of working remotely or spending time at Hearing Dogs' stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends. If you want to lead the pack and help deaf people live well with hearing loss, please download our Candidate Pack for further information PDF , which includes details on how to apply. Closing date: Monday 27th July, 9.00 am.
Ashby Jenkins Recruitment
Direct Marketing Manager (Job share)
Ashby Jenkins Recruitment
Salary: £47,000 FTE Contract: Permanent, Part-time (3 days per week Wed-Fri/ 21 hours) Location: London Hybrid - 50% of time in the office Closing date: 12th July Benefits: 28 Day Annual Leave (excl Bank Holidays), Generous Pension scheme (Ie, employee contribution 5%, employer contribution 10.3%), Enhanced Parental Leave We are very excited to be looking for a Direct Marketing Manager (Job share) to join the incredible team at Battersea Dogs and Cats home, an amazing organisation dedicated to improving the lives of vulnerable animals and the people who care for them. With a long-standing reputation and ambitious plans to expand its impact, Battersea are currently investing heavily in income generation as part of an exciting multi-year strategy. This is a brilliant opportunity to take ownership of key income streams and play a pivotal role in shaping future fundraising success during a period of transformation and growth. As part of this exciting role, you will lead on the development and delivery of the direct marketing programme, with a particular focus on cash appeals and raffle campaigns. You will oversee campaign planning, budgeting and performance analysis, ensuring activity delivers against income targets and KPIs. Managing and developing a small team, you'll champion best practice in direct marketing, test and optimise new acquisition channels, and drive supporter retention through insight-led strategies. To be successful as the Direct Marketing Manager you will need: Proven experience delivering successful direct marketing acquisition and retention campaigns, with strong understanding of performance metrics Strong knowledge of data segmentation, targeting and supporter insight to inform campaigns Experience managing or developing teams, with the ability to motivate and drive performance If you would like to discuss this role with us please email your CV to or contact us and quote the reference 3013JP. Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency. If enough applications are received the charity reserve the right to end the application period sooner.
Jul 07, 2026
Full time
Salary: £47,000 FTE Contract: Permanent, Part-time (3 days per week Wed-Fri/ 21 hours) Location: London Hybrid - 50% of time in the office Closing date: 12th July Benefits: 28 Day Annual Leave (excl Bank Holidays), Generous Pension scheme (Ie, employee contribution 5%, employer contribution 10.3%), Enhanced Parental Leave We are very excited to be looking for a Direct Marketing Manager (Job share) to join the incredible team at Battersea Dogs and Cats home, an amazing organisation dedicated to improving the lives of vulnerable animals and the people who care for them. With a long-standing reputation and ambitious plans to expand its impact, Battersea are currently investing heavily in income generation as part of an exciting multi-year strategy. This is a brilliant opportunity to take ownership of key income streams and play a pivotal role in shaping future fundraising success during a period of transformation and growth. As part of this exciting role, you will lead on the development and delivery of the direct marketing programme, with a particular focus on cash appeals and raffle campaigns. You will oversee campaign planning, budgeting and performance analysis, ensuring activity delivers against income targets and KPIs. Managing and developing a small team, you'll champion best practice in direct marketing, test and optimise new acquisition channels, and drive supporter retention through insight-led strategies. To be successful as the Direct Marketing Manager you will need: Proven experience delivering successful direct marketing acquisition and retention campaigns, with strong understanding of performance metrics Strong knowledge of data segmentation, targeting and supporter insight to inform campaigns Experience managing or developing teams, with the ability to motivate and drive performance If you would like to discuss this role with us please email your CV to or contact us and quote the reference 3013JP. Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency. If enough applications are received the charity reserve the right to end the application period sooner.
NSPCC/ChildLine
Raiser's Edge Support Officer
NSPCC/ChildLine
Context and Background The NSPCC s mission is to end cruelty to children. Today, the NSPCC lobbies government on child welfare issues, leads national campaigns and offers front line services support for thousands of vulnerable children. We do this directly and through schools, local safeguarding children s boards and others, offering support, advice and training. Since 2006, we have run Childline, the telephone helpline and counselling service. With a core staff and thousands of volunteers, the NSPCC remains a central organisation in the fabric of British society, with the welfare, protection and prosperity of children at the centre of everything we do. Over the next ten years the NSPCC is focusing on three impact goals we believe will make the biggest difference to children s lives: 1. Everyone plays their part to prevent child abuse 2. Every child is safe online 3. Children feel safe, listened to and understood Our strategy has teamwork at its heart. Everyone has a role to play, and we want many more people to play a part in protecting children. The Data and Analytics Hub have developed a new ambitious data and analytics strategy to transform the NSPCC into a leading data-driven organisation at the forefront of preventing child abuse and neglect through the collective insights of our data. The Supporter Data Operations team is a team of 15 sitting within the Data and Analytics Hub that process all the fundraising data coming into the society from numerous and diverse sources and maintains and trains staff on our supporter data systems Our Supporter Centricity programme aims to transform our relationship with our supporters and as part of this programme we are bringing together all of our key data systems and processes. This role will bring extra capacity to the busy Database Training, Support, and Governance team. Straddling BAU and project work, the postholder will maintain a high standard of support for users of our existing systems as well as supporting the delivery of our ambitious transformation programme. Job purpose The key aspects of the role are: User support Provide a high level of support for all Raiser s Edge users Translate business needs into technical deliverables Work with stakeholders to understand their needs and deliver supporting work to contribute to technical solutions that meet business needs. Process Development & Documentation Ensure that new business database processes are documented and end-to-end impacts are understood. Support on the production of training resources Migration support Complete data cleansing, analysis, and manipulation as required Key relationships - Internal Reports to the Database Training and Support Manager Works closely with the Supporter Data Operations, Income Generation and Supporter Centricity teams Builds and maintains working relationships with other teams across the Society as necessary Key relationships - External Works with our implementation partner on implementation of Salesforce Main duties and responsibilities Act as a first line of support for Raiser s Edge users with BAU queries on a day-to-day basis. Provide clear communication and support, adjusting communication style based on the needs of the user Proactively take steps to improve business support and information systems that affect fundraising activities and staff through understanding how information and business processes are used, evaluating their effectiveness and efficiency on an on-going basis and making recommendations for and implementing improvements. Support the transformation and migration of all sources of supporter data and systems that will form part of the new platform solution, working with our subject matter experts and suppliers. Carry out testing of deployed solutions in the new Salesforce environment as part of User Acceptance Testing Develop effective internal relationships. Understand business challenges and opportunities, translating business needs into technical articulations Keep up to date on best practice and developments within the charity sector generally and particularly changes to fundraising regulations and codes of practice. Work flexibly between BAU and project work, shifting focus according to the needs of the organisation Responsibilities for all Staff within the Technology & Data Directorate A commitment to safeguard and promote the welfare of children, young people and adults at risk. Actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the NSPCC s Technology & Data activities Maintain an awareness of own and others health and safety and comply with the NSPCC s Health and Safety policy and procedures Take personal responsibility for keeping up to date with NSPCC s work to end cruelty to children, including securing updates on project and service developments and general NSPCC news Keep up to date with emerging technologies and evaluate whether they could be deployed to the benefit of the Society Person specification 1. Excellent communication skills, able to understand interpret and present complex information in a clear way for a wide range of audiences. Skilled at translating technical information for a non-technical audience 2. Successful experience of providing high levels of user support in a busy environment for Raisers Edge 3. Excellent interpersonal skills with the proven ability to work well within a cross functional team. Has a proven track record of leading, working with and through other teams and departments to achieve results 4. Excellent decision making skills; objective, data-driven, user-focussed and balanced to best meet many competing demands 5. Ability to identify and devise creative solutions and opportunities and to research and evaluate their viability in order to achieve desired outcomes 6. An ability to organise and plan own work, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives. 7. Knowledge of Salesforce in a non-profit environment is desirable Safer Recruitment As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults. The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. Our principles: Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation. Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for. We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us. Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit. As an organisation committed to safeguarding, we will ensure all under 18 s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate. All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Oct 04, 2025
Full time
Context and Background The NSPCC s mission is to end cruelty to children. Today, the NSPCC lobbies government on child welfare issues, leads national campaigns and offers front line services support for thousands of vulnerable children. We do this directly and through schools, local safeguarding children s boards and others, offering support, advice and training. Since 2006, we have run Childline, the telephone helpline and counselling service. With a core staff and thousands of volunteers, the NSPCC remains a central organisation in the fabric of British society, with the welfare, protection and prosperity of children at the centre of everything we do. Over the next ten years the NSPCC is focusing on three impact goals we believe will make the biggest difference to children s lives: 1. Everyone plays their part to prevent child abuse 2. Every child is safe online 3. Children feel safe, listened to and understood Our strategy has teamwork at its heart. Everyone has a role to play, and we want many more people to play a part in protecting children. The Data and Analytics Hub have developed a new ambitious data and analytics strategy to transform the NSPCC into a leading data-driven organisation at the forefront of preventing child abuse and neglect through the collective insights of our data. The Supporter Data Operations team is a team of 15 sitting within the Data and Analytics Hub that process all the fundraising data coming into the society from numerous and diverse sources and maintains and trains staff on our supporter data systems Our Supporter Centricity programme aims to transform our relationship with our supporters and as part of this programme we are bringing together all of our key data systems and processes. This role will bring extra capacity to the busy Database Training, Support, and Governance team. Straddling BAU and project work, the postholder will maintain a high standard of support for users of our existing systems as well as supporting the delivery of our ambitious transformation programme. Job purpose The key aspects of the role are: User support Provide a high level of support for all Raiser s Edge users Translate business needs into technical deliverables Work with stakeholders to understand their needs and deliver supporting work to contribute to technical solutions that meet business needs. Process Development & Documentation Ensure that new business database processes are documented and end-to-end impacts are understood. Support on the production of training resources Migration support Complete data cleansing, analysis, and manipulation as required Key relationships - Internal Reports to the Database Training and Support Manager Works closely with the Supporter Data Operations, Income Generation and Supporter Centricity teams Builds and maintains working relationships with other teams across the Society as necessary Key relationships - External Works with our implementation partner on implementation of Salesforce Main duties and responsibilities Act as a first line of support for Raiser s Edge users with BAU queries on a day-to-day basis. Provide clear communication and support, adjusting communication style based on the needs of the user Proactively take steps to improve business support and information systems that affect fundraising activities and staff through understanding how information and business processes are used, evaluating their effectiveness and efficiency on an on-going basis and making recommendations for and implementing improvements. Support the transformation and migration of all sources of supporter data and systems that will form part of the new platform solution, working with our subject matter experts and suppliers. Carry out testing of deployed solutions in the new Salesforce environment as part of User Acceptance Testing Develop effective internal relationships. Understand business challenges and opportunities, translating business needs into technical articulations Keep up to date on best practice and developments within the charity sector generally and particularly changes to fundraising regulations and codes of practice. Work flexibly between BAU and project work, shifting focus according to the needs of the organisation Responsibilities for all Staff within the Technology & Data Directorate A commitment to safeguard and promote the welfare of children, young people and adults at risk. Actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the NSPCC s Technology & Data activities Maintain an awareness of own and others health and safety and comply with the NSPCC s Health and Safety policy and procedures Take personal responsibility for keeping up to date with NSPCC s work to end cruelty to children, including securing updates on project and service developments and general NSPCC news Keep up to date with emerging technologies and evaluate whether they could be deployed to the benefit of the Society Person specification 1. Excellent communication skills, able to understand interpret and present complex information in a clear way for a wide range of audiences. Skilled at translating technical information for a non-technical audience 2. Successful experience of providing high levels of user support in a busy environment for Raisers Edge 3. Excellent interpersonal skills with the proven ability to work well within a cross functional team. Has a proven track record of leading, working with and through other teams and departments to achieve results 4. Excellent decision making skills; objective, data-driven, user-focussed and balanced to best meet many competing demands 5. Ability to identify and devise creative solutions and opportunities and to research and evaluate their viability in order to achieve desired outcomes 6. An ability to organise and plan own work, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives. 7. Knowledge of Salesforce in a non-profit environment is desirable Safer Recruitment As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults. The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. Our principles: Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation. Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for. We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us. Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit. As an organisation committed to safeguarding, we will ensure all under 18 s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate. All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Sellick Partnership
Head of Strategy for Cost Recovery and Revenue
Sellick Partnership City, Birmingham
Role: Head of Strategy for Cost Recovery and Revenue Location: Remote working Salary: 72k to 78k (dependant on experience) Hours: 37 hours per week Reporting to: Associate Commercial Director Sellick Partnership are seeking a Head of Strategy for Cost Recovery and Revenue on a permanent basis. Overview: Head of Strategy for Cost Recovery and Revenue Shape and deliver the national approach to cost recovery and revenue generation across the policing sector Lead the development of a Centre of Excellence, provide expert advice to senior stakeholders, and drive compliance, innovation, and value creation You will be instrumental in strengthening commercial capability, influencing policy, and ensuring the sector maximises its financial sustainability. Key responsibilities: Head of Strategy for Cost Recovery and Revenue Strategic Delivery Lead the strategic vision for cost recovery and revenue generation across the sector. Oversee the continued development of the Cost Recovery and Income Generation Centre of Excellence Chair and lead national forums, working groups, and conferences to promote best practice and sector-wide collaboration. Translate complex legislation and operational requirements into actionable strategies and guidance Support national commercial arrangements and contracts, ensuring full cost recovery and value for money Advisory & Compliance Act as a senior adviser to Police Chiefs, CFOs, NPCC portfolio leads, and Home Office representatives. Provide informed, evidence-based guidance to support legislative change and policy development Ensure compliance with legal, regulatory, and financial frameworks in all commercial activities Maintain and evolve national cost recovery guidance on behalf of NPCC portfolio leads. Support Home Office programmes with advice and guidance, and act as a conduit between forces and the Home Office to ensure delivery of set goals. Stakeholder Engagement Build and maintain strong relationships with internal and external stakeholders, acting as a trusted and authoritative voice. Influence commercial culture across the sector, promoting sustainable and value-driven outcomes. Support capability development through mentoring, coaching, and training initiatives. Collaborate with subject matter experts to enhance sector-wide knowledge and capability. Performance & Innovation Develop and implement performance frameworks to monitor savings, compliance, and strategic impact. Promote standardisation and consistency across forces to enable scalable and cost-effective solutions. Champion the use of technology and agile working to improve visibility, efficiency, and collaboration. Encourage innovative thinking around social value, sustainability, and commercial transformation. Undertaking any other work as directed by your line manager in connection with your job as may be requested. Person specification: A degree, OR equivalent qualification is desirable. A qualification within a recognised leadership programme Minimum 3 years' experience in a senior strategic role within the public or private sector. Proven success in leading strategic delivery and managing complex stakeholder relationships. Experience in chairing national forums and presenting to senior audiences. Strong commercial and financial acumen, with a deep understanding of relevant legislation and compliance. Experience managing subject matter experts and translating technical knowledge into strategic outcomes. How to apply: To apply, please submit your CV or contact Adam Rouse in the Sellick Partnership Derby office for a confidential chat. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Oct 03, 2025
Full time
Role: Head of Strategy for Cost Recovery and Revenue Location: Remote working Salary: 72k to 78k (dependant on experience) Hours: 37 hours per week Reporting to: Associate Commercial Director Sellick Partnership are seeking a Head of Strategy for Cost Recovery and Revenue on a permanent basis. Overview: Head of Strategy for Cost Recovery and Revenue Shape and deliver the national approach to cost recovery and revenue generation across the policing sector Lead the development of a Centre of Excellence, provide expert advice to senior stakeholders, and drive compliance, innovation, and value creation You will be instrumental in strengthening commercial capability, influencing policy, and ensuring the sector maximises its financial sustainability. Key responsibilities: Head of Strategy for Cost Recovery and Revenue Strategic Delivery Lead the strategic vision for cost recovery and revenue generation across the sector. Oversee the continued development of the Cost Recovery and Income Generation Centre of Excellence Chair and lead national forums, working groups, and conferences to promote best practice and sector-wide collaboration. Translate complex legislation and operational requirements into actionable strategies and guidance Support national commercial arrangements and contracts, ensuring full cost recovery and value for money Advisory & Compliance Act as a senior adviser to Police Chiefs, CFOs, NPCC portfolio leads, and Home Office representatives. Provide informed, evidence-based guidance to support legislative change and policy development Ensure compliance with legal, regulatory, and financial frameworks in all commercial activities Maintain and evolve national cost recovery guidance on behalf of NPCC portfolio leads. Support Home Office programmes with advice and guidance, and act as a conduit between forces and the Home Office to ensure delivery of set goals. Stakeholder Engagement Build and maintain strong relationships with internal and external stakeholders, acting as a trusted and authoritative voice. Influence commercial culture across the sector, promoting sustainable and value-driven outcomes. Support capability development through mentoring, coaching, and training initiatives. Collaborate with subject matter experts to enhance sector-wide knowledge and capability. Performance & Innovation Develop and implement performance frameworks to monitor savings, compliance, and strategic impact. Promote standardisation and consistency across forces to enable scalable and cost-effective solutions. Champion the use of technology and agile working to improve visibility, efficiency, and collaboration. Encourage innovative thinking around social value, sustainability, and commercial transformation. Undertaking any other work as directed by your line manager in connection with your job as may be requested. Person specification: A degree, OR equivalent qualification is desirable. A qualification within a recognised leadership programme Minimum 3 years' experience in a senior strategic role within the public or private sector. Proven success in leading strategic delivery and managing complex stakeholder relationships. Experience in chairing national forums and presenting to senior audiences. Strong commercial and financial acumen, with a deep understanding of relevant legislation and compliance. Experience managing subject matter experts and translating technical knowledge into strategic outcomes. How to apply: To apply, please submit your CV or contact Adam Rouse in the Sellick Partnership Derby office for a confidential chat. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Charity People
General Manager
Charity People Winchester, Hampshire
Lead a Community-Focused Charity as General Manager - Winchester Location: Winchester Salary: £35,000-£40,000 (depending on experience) Hours: Full-time (Monday-Friday, 8:30am-4:30pm) Contract: Permanent Reporting to: Chair of the Board of Trustees We are proud to be working in partnership with a long-established, impactful charity based in one of Winchester's most underserved communities. This organisation has been a vital lifeline for children, families, and vulnerable individuals since the early 1990s, offering a wide range of services that promote wellbeing, inclusion, and personal development. From a well-regarded nursery and welcoming café to a soft play area and essential food support services, this charity is a vibrant hub of hope and transformation. About the Role As General Manager, you'll lead the day-to-day operations of the centre, driving strategic growth and ensuring services continue to meet the evolving needs of the local community. You'll work closely with a passionate team of staff, volunteers, and Trustees to deliver the charity's mission with energy, creativity, and compassion. Key Responsibilities Lead the implementation of the Business and Strategic Plans Secure sustainable funding and manage budgets Inspire and support dedicated staff and volunteer teams Develop inclusive programmes based on local needs Build strategic partnerships and represent the charity externally Oversee governance, compliance, and communications About You We're looking for a visionary leader who's community-focused, values-driven, and ready to roll up their sleeves. You'll bring: Proven leadership experience Strong financial and strategic planning skills A track record in income generation and grant success Excellent communication and interpersonal abilities An understanding of charity operations and governance (desirable) Why Apply? Be part of a mission-driven team making real impact Enjoy employee discounts and free on-site parking Benefit from a government-approved pension scheme Work in a supportive, inclusive environment Lead a charity that's open, non-judgemental, and truly community-first This is a hands-on, in-person role based in Winchester, with occasional evening and weekend commitments (time off in lieu provided). An enhanced DBS check will be required. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Sep 24, 2025
Full time
Lead a Community-Focused Charity as General Manager - Winchester Location: Winchester Salary: £35,000-£40,000 (depending on experience) Hours: Full-time (Monday-Friday, 8:30am-4:30pm) Contract: Permanent Reporting to: Chair of the Board of Trustees We are proud to be working in partnership with a long-established, impactful charity based in one of Winchester's most underserved communities. This organisation has been a vital lifeline for children, families, and vulnerable individuals since the early 1990s, offering a wide range of services that promote wellbeing, inclusion, and personal development. From a well-regarded nursery and welcoming café to a soft play area and essential food support services, this charity is a vibrant hub of hope and transformation. About the Role As General Manager, you'll lead the day-to-day operations of the centre, driving strategic growth and ensuring services continue to meet the evolving needs of the local community. You'll work closely with a passionate team of staff, volunteers, and Trustees to deliver the charity's mission with energy, creativity, and compassion. Key Responsibilities Lead the implementation of the Business and Strategic Plans Secure sustainable funding and manage budgets Inspire and support dedicated staff and volunteer teams Develop inclusive programmes based on local needs Build strategic partnerships and represent the charity externally Oversee governance, compliance, and communications About You We're looking for a visionary leader who's community-focused, values-driven, and ready to roll up their sleeves. You'll bring: Proven leadership experience Strong financial and strategic planning skills A track record in income generation and grant success Excellent communication and interpersonal abilities An understanding of charity operations and governance (desirable) Why Apply? Be part of a mission-driven team making real impact Enjoy employee discounts and free on-site parking Benefit from a government-approved pension scheme Work in a supportive, inclusive environment Lead a charity that's open, non-judgemental, and truly community-first This is a hands-on, in-person role based in Winchester, with occasional evening and weekend commitments (time off in lieu provided). An enhanced DBS check will be required. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

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