13 jobs found

Permanent - Full Time - 40 Hours Are you an ambitious construction professional looking to take the next step in your site management career? Lovell is seeking an Assistant Site Manager to join our successful and growing Partnerships & Regeneration team, working on a major social housing roofing refurbishment programme across Nottingham. This is an excellent opportunity for an individual with site supervision or assistant site management experience who is passionate about delivering high-quality refurbishment projects and is eager to develop their career with one of the UK's leading housing and regeneration specialists. The Role Supporting the Site Manager and wider operational team, you'll play a key role in delivering a large-scale roofing replacement programme within occupied social housing properties. You'll help ensure projects are delivered safely, on time, within budget and to the highest quality standards, while maintaining a strong focus on customer satisfaction and resident experience. Key responsibilities include: Supporting the day-to-day management of roofing refurbishment works across multiple sites. Monitoring site performance, quality standards and programme delivery. Conducting regular site inspections and ensuring compliance with health and safety requirements. Coordinating subcontractors and trade teams. Resolving technical and operational issues promptly and effectively. Building positive relationships with residents, clients and stakeholders. Ensuring works are completed in line with company procedures, ISO standards and customer service expectations. Promoting Lovell's Service First culture and commitment to excellence. About You We're looking for someone who enjoys working in a fast-paced environment and takes pride in delivering first-class results. You'll ideally bring: Experience in an Assistant Site Manager, Site Supervisor or similar construction role Experience within refurbishment, social housing, roofing or planned maintenance projects Knowledge of construction methods, site operations and health & safety legislation Strong communication and customer-facing skills Good IT and reporting skills A proactive, organised approach with the ability to manage multiple priorities Trade background or construction-related qualifications (desirable) Most importantly, you'll be a team player who is committed to quality, safety and delivering an excellent experience for residents and clients alike. Benefits Bonus entitlement based on performance KPIs Holidays - 26 days Life Assurance Pension Private medical insurance Ability to purchase additional holiday Access to discount portal Cycle to Work scheme and the Lovell Way to EV Digital GP Employee assistance programme Sharesave scheme As an Investors in People Gold award employer, Lovell is the UK's leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects. We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams. The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all.

Senior Complaints Officer (Housing) Location : Hackney E8 - Hybrid Rate : 339 per day (Umbrella) / 252 per day (PAYE) Start: ASAP Directorate : Climate, Homes and Economy / Housing Reports To : Performance Improvement and Complaints Manager Job Purpose : The London Borough of Hackney is seeking a Senior Complaints Officer to join our Housing Transformation Team. In this role, you will ensure our Housing services fulfill our complaints handling framework, providing assurance that robust corporate and statutory systems are in place. You will work closely with Assistant Directors and managers across the service to deliver responsive, customer-focused, and value-for-money services. Key Responsibilities : Undertake thorough investigations into sensitive and complex resident and Housing Ombudsman complaints, as well as managing Member Enquiries. Check and quality-assure the work of team members. Lead on workstreams and projects that involve managing input from partners and teams across the wider organisation. Identify where service failures and inefficiencies create unnecessary demand. Capture lessons learned and highlight common trends to drive long-term service improvements. Provide support and guidance to less experienced staff and Performance Officers in complaints handling. Build effective relationships with external partners to share intelligence and coordinate joint action. What We Are Looking For: Extensive experience in housing complaints investigation and resolution, with a track record of achieving excellent outcomes for residents. Experience of dealing with stage 1 and stage 2 complaint s with confidence The ability to cut through complex evidence, identify root causes, and reach timely, independent decisions. Outstanding interpersonal skills, with the ability to manage relationships with senior managers, partners, and residents who may be frustrated or angry due to service failures. A flexible approach, capable of contributing to multiple projects across different parts of the Housing service simultaneously. Sector Knowledge: Experience or in-depth knowledge in one or more of the following priority housing areas is highly advantageous: Housing Repairs Anti-Social Behaviour Management / Community Safety Home Ownership and Service Charges Tenancy Services and Income Collection TMO Management, Resident Engagement, and Planned Works Resident Safety To Apply : If you have the relevant experience and the drive to thrive in a high-performing culture and want to help us shape a better housing service for Hackney residents, please submit your CV today! Please note due to the high number of applications only successful applicants will be contacted Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.

We're looking for an inspirational people person to join us as an Assistant Shop Manager in our brand new Shelter shop opening in St Albans . This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales. About Shelter A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. We're looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used. Apply to be part of our team and be the change you want to see in society How to Apply Please click 'Apply for Job' below. You are required to submit your work and education history. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We're looking for an inspirational people person to join us as an Assistant Shop Manager in our Shelter shop in Skipton. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales. About Shelter A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. We're looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used. Apply to be part of our team and be the change you want to see in society How to Apply Please click 'Apply for Job' below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We're looking for an inspirational people person to join us as an Assistant Shop Manager in our Shelter shop in Beverley. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales. About Shelter A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. We're looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used. Apply to be part of our team and be the change you want to see in society How to Apply Please click 'Apply for Job' below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Income Assistant (Housing) Wembley Park (Hybrid: 3 days office / 2 days WFH) £18.65 PAYE / £24.56 Umbrella per hour 3-Month Contract Monday - Friday, 9:00am - 5:00pm The Role We're looking for a proactive and customer-focused Income Assistant to support a busy Rent Income Team within a local authority housing service. This role is key in delivering high-quality administrative and income collection support, helping residents manage their rent accounts and sustain their tenancies. You'll be part of a collaborative team, working closely with Income Officers, Tenancy Managers, and Welfare Advisors to ensure a seamless and supportive service for residents. Key Responsibilities Provide frontline support via phone, email, and face-to-face enquiries regarding rent accounts and arrears Assist tenants with rent payments, balances, and repayment arrangements for low-level arrears Set up and manage Direct Debits , take payments, and issue rent statements/cards Support the team with administration, data entry, and CRM task management Verify housing costs on Universal Credit portals and send relevant notifications Monitor and recover former tenant arrears and sundry debts Assist in preparing court documentation and case files where required Produce reports and maintain accurate records in line with audit and compliance requirements Provide welfare benefits guidance and signpost residents to additional support services What We're Looking For Experience working in a social housing or income / rent environment Strong customer service skills with the ability to manage sensitive conversations Good understanding of rent collection and arrears processes Knowledge of welfare benefits / Universal Credit Excellent organisational skills with high attention to detail Confident using MS Office (Excel) and housing/CRM systems Ability to work independently and as part of a team If you have the required skills and are interested in this role, please apply.

Job Title: Casual Worker - Support Assistant Salary: £14.44 per hour Working Hours: As and when required Location: Linden Court, Lewisham For your application to be considered please ensure you attach a current CV and cover letter. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy:Competitive payInvestment in your learning, personal development and technologyA wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Application Process: If you share our values and are excited about making a significant impact as a Casual Worker, we encourage you to apply with your CV and cover letter. We encourage you to apply even if you don't meet all the criteria on the job description, at Riverside we recruit to potential not just on skills and experience. The difference you will make as a Casual Worker - Support Assistant You will provide a high quality, customer-oriented service and understand that all actions should be customer-led. Under the direction of the scheme manager and support team, you will assist in providing care and support to customers. You will assist in maintaining and promoting the dignity of all individuals to improve their health and wellbeing in a safe and appropriate environment. Working as a Care Assistant (Casual) is not only varied and interesting, it's incredibly rewarding. About You We are looking for someone who believes in working together as part of a team, who shares our values and who is positive and friendly.Experience of working with people from various backgrounds and sectors of society (this could be friends, family, professional experience, children) Have experience of providing support to others in a work, voluntary or personal capacity, we're also happy to accept applications from those without care experience, who would like to get into caring.Compassion, patience, and empathyA strong customer focusExcellent communication skills both written and verbalFlexibility to cover shifts, sometimes at short notice

Finance Manager - Property & Assets Location: Hybrid home working / Didsbury / Manchester Salary: 49,934 increasing to 51,783 after 6 months Full Time / 35 hours per week / Permanent About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. Candidates / Role An exciting opportunity has arisen in the Finance team for a Finance Manager - Property & Assets to lead Southway Group's financial monitoring of its property and assets programme. This will entail collaborative work with service managers whilst preparing and reporting KPIs to demonstrate performance and driving improvements through internal controls and processes. You will also have: - Advanced accounts and general ledger skills. - Excellent verbal communication skills, able to explain financial information to residents and manage relations with internal customers effectively - Strong excel skills, with a knowledge of a range of functions and their application. Your main responsibilities would include: 1. Lead the development of effective reporting tools and financial data reports for the Property Services and Assets Teams to support the provision of good quality information for decision making, including concise written reports for the Executive and others. 2. Regular reporting of key performance indicators to show performance against targets (operational and financial), trends and any risk to Southway including non-compliance, reduced income/spend levels, loss of grant, ensuring escalation where necessary to develop remedial actions. 3. Contrast the results of stock condition surveys to Business Plan assumptions. Prepare and monitor long term budgets based on data from various sources including programme schedules, survey results and data from housing management system. This should outline any slippage, savings, acceleration and overspends, with corresponding impacts on current and future year budgets. 4. Support preparation of programme returns and grant claims to external partners (identifying works, administration and staffing elements), ensuring all data and explanations are evidenced with colleagues before submission. 5. Prepare fixed asset register and general ledger entries using data from the stock investment programme to ensure the accountancy for the capital works costs and related grant are correctly identified for individual properties and components. 6. Prepare budgets for Property Services including analysis of different workstreams (and agree recharges between DLO and the client) to ensure value for money is achieved via operational delivery. 7. Ensure the Finance Apprentice (Property & Assets) liaises productively with budget holders to analyse results and consider actions to deliver effective budgetary control. 8. Identify and drive improvements in processes and procedures which impact the financial performance of the repairs and maintenance service. 9. Assist budget holders to operate an effective system of electronic purchase order and invoice authorisation routines, resolving individual users' difficulties. Support budget holders to enable them to navigate through the financial processes, including the NOPO report, to improve data integrity and accurately record costs and grant income to be accrued. 10. Provide information to Finance Operations team supporting the preparation of monthly management accounts, annual statutory accounts and other reports as required (e.g. Funders Report) outlining performance and explanations on variances. Closing Date: Monday 13 October 2025 Interview Date: w/c Monday 20 October 2025 For an informal discussion about this role please contact Bhups Gohil, Assistant Director of Finance . We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.

Site Manager - Planned and Retrofit works £50k + car allowance or company vehicle Based in Hull/surrounding areasFull-Time, permanent position We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment and planned works project on Social Housing and decent homes works across Yorkshire.This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £50K + car / travel allowance + Benefits. For your chance of securing this role please apply online now, or call Meg on for more information!

Site Manager - Planned and Retrofit works £50k + car allowance or company vehicle Based in Harrogate/SelbyFull-Time, permanent position We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment and planned works project on Social Housing and decent homes works across Yorkshire.This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £50K + car / travel allowance + Benefits. For your chance of securing this role please apply online now, or call Meg on for more information!

Salary: £24,570.00 per annum plus £5023.71 London Weighting per annum Location: Kensington High Street, Shelter shop Contract: Permanent Hours: Full time, 37.5 per week Closing date: Wednesday 15th October at 11:30pm We're looking for an inspirational people person to join us as a Assistant Shop Manager in our brand-new London Boutique Shelter Shop in Kensington High Street opening October 2025 . This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people. This is an exciting opportunity to join Shelter opening their newest shop. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to Apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Site Manager - Planned retrofit works £55k - £60k + Package + Benefits Slough based We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and retrofit works across the Slough area.This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £60K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!

Site Manager - Major Void Works £50k - £60k + Package + Benefits Guildford based We are working with a Social Housing Contractor to recruit a proactive Site Manager to deliver major void refurbishment projects in the Guildford area. This role would suit a Site Supervisor or Assistant Site Manager looking to step up. This is a client facing role, you will be responsible for delivering refurbishment programs to void properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering void projects including external cladding with a reputable contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £50K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!