St Edmundsbury Cathedral
Bury St. Edmunds, Suffolk
Job Title: Chief Operating Officer Contract: Permanent Salary: £65,000 per annum Hours per week: 35 hours Annual Leave: 25 days plus 8 bank holidays Role Description The COO is the Cathedral's principal member of staff and has responsibility for the overall operational performance and administration of the organisation, its assets and its people. Appointed by the Chapter and accountable to them through the Dean, the COO works with the Senior Leadership Team (SLT) to develop and implement strategy and policy, ensure effective governance and compliance, manage the business functions of the Cathedral and monitor its overall progress and development. Key Responsibilities Strategic Leadership Lead the development of the Cathedral's overall strategy to reflect the Cathedral's Vision and Values. Ensure the effective implementation of the Cathedral's masterplan and successfully deliver outcomes through the effective performance management of goals and objectives. Secure financial sustainability, achieve growth and optimise the efficient use of resources through effective short, medium and long term planning. Safeguarding Work closely with the Dean, the Cathedral Safeguarding Committee, Chapter Safeguarding Lead and the Safeguarding Officer to develop and deliver the Cathedral's safeguarding strategy. Act as a role model in upholding safeguarding policies and embedding a healthy safeguarding culture across Cathedral life. Negotiate, implement and continually review the Service Level Agreement with the Diocesan Board of Finance and the Diocesan Safeguarding Officer. Ensure compliance with current safeguarding legislation and national guidance, fostering an environment where safeguarding is everyone's responsibility. Staff and Volunteers Ensure recruitment, training and HR management of staff and volunteers adhere to the Safer Recruitment policies of the Church of England and meet the needs of the Cathedral. Develop a workplace culture and ethos that reflects the Cathedral's values and enables and empowers staff and volunteers. Act as a role model for effective people management, supporting, developing, and constructively challenging others while encouraging continuous professional development. Foster a collegiate, open, and collaborative environment across the Cathedral. Champion diversity and inclusivity within the Cathedral community, providing opportunity and support for all. Cathedral Compliance and Operational Management Ensure the effective running and forward planning of Chapter and other governance committees, including compliance with the Constitution and Statutes. Ensure trustees and others in governance positions are properly inducted and trained including in safeguarding. Ensure that the Cathedral meets all legislative regulations and complies with ecclesiastical and charity laws. Be accountable for reporting to the Charity Commission and Companies House. Work with the Chief Finance Officer to ensure that the strategic plan is supported by a robust, multi-year financial plan aligned with long-term objectives. Work with the Visitor Experience Manager to increase income generation, establishing a growth plan with the Abbey of St Edmund, Reborn Project. Work with the Architect and Facilities Manager to ensure the Cathedral meets its statutory and legal obligations relating to heritage, ecclesiastical and listed buildings in its care. Work with the Facilities Manager to ensure the Cathedral meets its statutory and legal requirements in relation to its properties and responsibilities as a landlord. Ensure effective management of Health and Safety across the Cathedral ensuring compliance with statutory legislation and best practice; ensure emergency procedures are up to date. Ensure all data is protected and processed in full compliance with GDPR legislation. Ensure that the Cathedral is complies with all legal requirements, interpreting and communicating changes in compliance to the Chapter and Cathedral staff. Support the Church of England's Net Zero targets and ensure the Cathedral has a plan for reducing carbon emissions; adhering to statutory requirements relating to Net Zero. Ensure suitable IT provision is in place, to support Cathedral operations, is secure and regularly review software and hardware requirements. Work with the Marketing & Communications Manager to oversee public relations, ensuring appropriate management of reputation, branding, and media activities; act as Cathedral spokesperson as appropriate. Review working methods, office accommodation and administration support to ensure arrangements are fit for purpose. Promote open and transparent ways of working throughout the administration, with effective communication and engagement at all levels. Oversee the effective planning and management of key projects and the implementation of delivery programmes to achieve operational and strategic objectives. Support the Dean in managing relationships with the 1327 Club. Ensure the effective management, use and future development of all the Cathedral's assets. Be responsible for contingency planning, including the management of insurance, disaster recovery and salvage planning and oversee the Cathedral's risk register. Develop for approval, maintain and regularly review policy and procedure documents of Chapter and ensuring they are embedded across the organisation. Chair staff and management meetings. Manage the business operations of the Cathedral in accordance with the values, standards and budgets agreed by Chapter. Lead, manage, motivate and empower staff and volunteer teams through effective structures, training and professional relationships. Direct Reports Chief Finance Officer Cathedral Safeguarding Officer Human Resources Officer Visitor Experience Manager Volunteer Manager Marketing and Communications Manager Facilities Manager Shop Manager Pilgrims' Kitchen Manager Attendance Required at: Chapter Meetings Finance Committee Nominations Committee Risk, Audit and Review Committee Safeguarding Committee Health and Safety Committee Information Protection Group The Guild of St Edmund Committee Forum Annual Parochial Church Meeting (APCM) Enterprises Ltd Meetings Eco St Eds Committee Abbey of St Edmund, Reborn CIO Cathedral Administration and Finance Association (CAFA)conferences Person Specification Essential Qualities A proven track record of strategic leadership with successful delivery of projects and outcomes within an organisation of a similar size and complexity. Experience of working at board level or closely with boards. Significant leadership capability, with the ability to influence, inspire, and engage the Cathedral Community and external stakeholders. An empowering management style that fosters teamwork, trust and collaboration, with a strong understanding of HR best practice. Successful experience of leading significant change and of fostering a culture of continuous improvement and development within a complex organisational environment. Proven experience in managing operational performance within tight financial constraints in a complex, multi-faceted environment. Effective delivery of financial strategy and budget management, demonstrating strong commercial acumen. An understanding of safeguarding and the critical role it plays in protecting all people. Desirable Qualities Previous experience as a COO or at a similar senior leadership level. An understanding of the complexities in managing wide-ranging cathedral operations or previous experience within a Church of England setting. A good understanding of best practice in charity governance. Experience of managing a heritage site. Experience working with volunteers. Experience in safeguarding best practice. Knowledge and skills Ability to understand complex operational issues and develop creative and innovative solutions. Excellent written and verbal communication skills, with the confidence to share information effectively at all levels internally and externally. Commitment to working efficiently and effectively, utilising technology and software as appropriate. Ability to develop and encourage a strong team ethos among staff and volunteers. Strong analytical skills and sound judgment. Experience of managing budgets. Well-developed interpersonal skills, with the ability to engage comfortably with all users of the Cathedral. Other criteria Empathy with the beliefs and ethos of the Christian faith. Comfortable working within a team of staff and clergy with a range of different skills and gifts, understanding their different roles and working patterns. Commitment to the Cathedral's purpose and vision, and to taking an active role in the Cathedral's community, mission and outreach. A satisfactory enhanced Disclosure and Barring Service (DBS) check is required for this post. The appointment is subject to a six-month probation period. . click apply for full job details
Jul 15, 2026
Full time
Job Title: Chief Operating Officer Contract: Permanent Salary: £65,000 per annum Hours per week: 35 hours Annual Leave: 25 days plus 8 bank holidays Role Description The COO is the Cathedral's principal member of staff and has responsibility for the overall operational performance and administration of the organisation, its assets and its people. Appointed by the Chapter and accountable to them through the Dean, the COO works with the Senior Leadership Team (SLT) to develop and implement strategy and policy, ensure effective governance and compliance, manage the business functions of the Cathedral and monitor its overall progress and development. Key Responsibilities Strategic Leadership Lead the development of the Cathedral's overall strategy to reflect the Cathedral's Vision and Values. Ensure the effective implementation of the Cathedral's masterplan and successfully deliver outcomes through the effective performance management of goals and objectives. Secure financial sustainability, achieve growth and optimise the efficient use of resources through effective short, medium and long term planning. Safeguarding Work closely with the Dean, the Cathedral Safeguarding Committee, Chapter Safeguarding Lead and the Safeguarding Officer to develop and deliver the Cathedral's safeguarding strategy. Act as a role model in upholding safeguarding policies and embedding a healthy safeguarding culture across Cathedral life. Negotiate, implement and continually review the Service Level Agreement with the Diocesan Board of Finance and the Diocesan Safeguarding Officer. Ensure compliance with current safeguarding legislation and national guidance, fostering an environment where safeguarding is everyone's responsibility. Staff and Volunteers Ensure recruitment, training and HR management of staff and volunteers adhere to the Safer Recruitment policies of the Church of England and meet the needs of the Cathedral. Develop a workplace culture and ethos that reflects the Cathedral's values and enables and empowers staff and volunteers. Act as a role model for effective people management, supporting, developing, and constructively challenging others while encouraging continuous professional development. Foster a collegiate, open, and collaborative environment across the Cathedral. Champion diversity and inclusivity within the Cathedral community, providing opportunity and support for all. Cathedral Compliance and Operational Management Ensure the effective running and forward planning of Chapter and other governance committees, including compliance with the Constitution and Statutes. Ensure trustees and others in governance positions are properly inducted and trained including in safeguarding. Ensure that the Cathedral meets all legislative regulations and complies with ecclesiastical and charity laws. Be accountable for reporting to the Charity Commission and Companies House. Work with the Chief Finance Officer to ensure that the strategic plan is supported by a robust, multi-year financial plan aligned with long-term objectives. Work with the Visitor Experience Manager to increase income generation, establishing a growth plan with the Abbey of St Edmund, Reborn Project. Work with the Architect and Facilities Manager to ensure the Cathedral meets its statutory and legal obligations relating to heritage, ecclesiastical and listed buildings in its care. Work with the Facilities Manager to ensure the Cathedral meets its statutory and legal requirements in relation to its properties and responsibilities as a landlord. Ensure effective management of Health and Safety across the Cathedral ensuring compliance with statutory legislation and best practice; ensure emergency procedures are up to date. Ensure all data is protected and processed in full compliance with GDPR legislation. Ensure that the Cathedral is complies with all legal requirements, interpreting and communicating changes in compliance to the Chapter and Cathedral staff. Support the Church of England's Net Zero targets and ensure the Cathedral has a plan for reducing carbon emissions; adhering to statutory requirements relating to Net Zero. Ensure suitable IT provision is in place, to support Cathedral operations, is secure and regularly review software and hardware requirements. Work with the Marketing & Communications Manager to oversee public relations, ensuring appropriate management of reputation, branding, and media activities; act as Cathedral spokesperson as appropriate. Review working methods, office accommodation and administration support to ensure arrangements are fit for purpose. Promote open and transparent ways of working throughout the administration, with effective communication and engagement at all levels. Oversee the effective planning and management of key projects and the implementation of delivery programmes to achieve operational and strategic objectives. Support the Dean in managing relationships with the 1327 Club. Ensure the effective management, use and future development of all the Cathedral's assets. Be responsible for contingency planning, including the management of insurance, disaster recovery and salvage planning and oversee the Cathedral's risk register. Develop for approval, maintain and regularly review policy and procedure documents of Chapter and ensuring they are embedded across the organisation. Chair staff and management meetings. Manage the business operations of the Cathedral in accordance with the values, standards and budgets agreed by Chapter. Lead, manage, motivate and empower staff and volunteer teams through effective structures, training and professional relationships. Direct Reports Chief Finance Officer Cathedral Safeguarding Officer Human Resources Officer Visitor Experience Manager Volunteer Manager Marketing and Communications Manager Facilities Manager Shop Manager Pilgrims' Kitchen Manager Attendance Required at: Chapter Meetings Finance Committee Nominations Committee Risk, Audit and Review Committee Safeguarding Committee Health and Safety Committee Information Protection Group The Guild of St Edmund Committee Forum Annual Parochial Church Meeting (APCM) Enterprises Ltd Meetings Eco St Eds Committee Abbey of St Edmund, Reborn CIO Cathedral Administration and Finance Association (CAFA)conferences Person Specification Essential Qualities A proven track record of strategic leadership with successful delivery of projects and outcomes within an organisation of a similar size and complexity. Experience of working at board level or closely with boards. Significant leadership capability, with the ability to influence, inspire, and engage the Cathedral Community and external stakeholders. An empowering management style that fosters teamwork, trust and collaboration, with a strong understanding of HR best practice. Successful experience of leading significant change and of fostering a culture of continuous improvement and development within a complex organisational environment. Proven experience in managing operational performance within tight financial constraints in a complex, multi-faceted environment. Effective delivery of financial strategy and budget management, demonstrating strong commercial acumen. An understanding of safeguarding and the critical role it plays in protecting all people. Desirable Qualities Previous experience as a COO or at a similar senior leadership level. An understanding of the complexities in managing wide-ranging cathedral operations or previous experience within a Church of England setting. A good understanding of best practice in charity governance. Experience of managing a heritage site. Experience working with volunteers. Experience in safeguarding best practice. Knowledge and skills Ability to understand complex operational issues and develop creative and innovative solutions. Excellent written and verbal communication skills, with the confidence to share information effectively at all levels internally and externally. Commitment to working efficiently and effectively, utilising technology and software as appropriate. Ability to develop and encourage a strong team ethos among staff and volunteers. Strong analytical skills and sound judgment. Experience of managing budgets. Well-developed interpersonal skills, with the ability to engage comfortably with all users of the Cathedral. Other criteria Empathy with the beliefs and ethos of the Christian faith. Comfortable working within a team of staff and clergy with a range of different skills and gifts, understanding their different roles and working patterns. Commitment to the Cathedral's purpose and vision, and to taking an active role in the Cathedral's community, mission and outreach. A satisfactory enhanced Disclosure and Barring Service (DBS) check is required for this post. The appointment is subject to a six-month probation period. . click apply for full job details
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. PMO Operations Cwmbran, Wales Skills: Project Controls, PMO, Planning, Scheduling, Risk Management, EVM, Reporting, Stakeholder Management Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: 33 days holiday (including bank holidays) Industry leading pension scheme with salary sacrifice employer contributions up to 10%. Private medical cover (to include Digital GP and rapid access Physio with no excess) with ability to upgrade level of benefit and cover family members. Access to salary sacrifice benefits scheme including cycle to work 4 x Life Assurance Interactive benefits platform including wide range of discretionary benefits including technology, retail benefits, income protection. Enhanced family friendly policies and benefits (enhanced maternity and paternity leave) and employee assistance programme Annual share save schemes. Opportunities for career advancement and personal growth. Benefit from support through Safran University and our internal Training and Development Schools Get involved in our corporate social responsibility activities from sustainability initiatives, charity and fundraising, volunteering days, or supporting STEM activities at local schools and colleges nurturing the next generation of talent. Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. Your Role As a Project Controller, you will support Programme and Senior Programme Managers to ensure effective delivery of projects across cost, schedule, quality and risk. This is a varied role providing exposure across programme controls, governance, and performance management, with opportunities to contribute to continuous improvement initiatives. Key responsibilities include: Supporting programme delivery through planning, scheduling, and performance tracking Assisting with Earned Value Management (EVM), cost tracking (NRC / RC), and financial reporting Supporting risk management processes, including facilitating risk reviews and maintaining risk registers Producing and analysing KPI dashboards, reporting packs and customer deliverables Maintaining and improving programme governance processes and tools Supporting integrated programme schedules, including critical path analysis and reporting Assisting in continuous improvement initiatives across PMO and programme activities Providing guidance and support to stakeholders on project controls processes and best practices You will work closely with stakeholders across the business, helping ensure programmes are delivered successfully and efficiently. What You'll Bring Experience or exposure to project controls, PMO, or project support environments Strong analytical skills with ability to interpret data and produce reports Proactive and organised approach, with strong attention to detail Excellent communication skills and ability to work with stakeholders at all levels Knowledge of planning tools, EVM or risk management processes You will be a curious and proactive individual, with a strong interest in project delivery and a willingness to challenge and improve processes.
Jul 15, 2026
Full time
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. PMO Operations Cwmbran, Wales Skills: Project Controls, PMO, Planning, Scheduling, Risk Management, EVM, Reporting, Stakeholder Management Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: 33 days holiday (including bank holidays) Industry leading pension scheme with salary sacrifice employer contributions up to 10%. Private medical cover (to include Digital GP and rapid access Physio with no excess) with ability to upgrade level of benefit and cover family members. Access to salary sacrifice benefits scheme including cycle to work 4 x Life Assurance Interactive benefits platform including wide range of discretionary benefits including technology, retail benefits, income protection. Enhanced family friendly policies and benefits (enhanced maternity and paternity leave) and employee assistance programme Annual share save schemes. Opportunities for career advancement and personal growth. Benefit from support through Safran University and our internal Training and Development Schools Get involved in our corporate social responsibility activities from sustainability initiatives, charity and fundraising, volunteering days, or supporting STEM activities at local schools and colleges nurturing the next generation of talent. Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. Your Role As a Project Controller, you will support Programme and Senior Programme Managers to ensure effective delivery of projects across cost, schedule, quality and risk. This is a varied role providing exposure across programme controls, governance, and performance management, with opportunities to contribute to continuous improvement initiatives. Key responsibilities include: Supporting programme delivery through planning, scheduling, and performance tracking Assisting with Earned Value Management (EVM), cost tracking (NRC / RC), and financial reporting Supporting risk management processes, including facilitating risk reviews and maintaining risk registers Producing and analysing KPI dashboards, reporting packs and customer deliverables Maintaining and improving programme governance processes and tools Supporting integrated programme schedules, including critical path analysis and reporting Assisting in continuous improvement initiatives across PMO and programme activities Providing guidance and support to stakeholders on project controls processes and best practices You will work closely with stakeholders across the business, helping ensure programmes are delivered successfully and efficiently. What You'll Bring Experience or exposure to project controls, PMO, or project support environments Strong analytical skills with ability to interpret data and produce reports Proactive and organised approach, with strong attention to detail Excellent communication skills and ability to work with stakeholders at all levels Knowledge of planning tools, EVM or risk management processes You will be a curious and proactive individual, with a strong interest in project delivery and a willingness to challenge and improve processes.
Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Ireland-not that we're bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. We are proud to be Great Place to Work certified, a testament to our dedication to fostering a culture of support, growth and development, as well as promoting well-being, and winning together. With our core company values-passion, thoughtfulness, responsiveness, innovation, and smart working-at the very heart of our business, we are committed to cultivating an environment that inspires excellence. We are seeking a Sales Training Advisor to join our People & Culture team. This role will focus on designing, delivering, and evaluating engaging training that enhances product knowledge, sales capability, and customer experience across both new and existing Sales colleagues. The Sales Training Advisor will play a key part in building the confidence, competence, and performance of our sales teams. Working closely with the Heads of Sales, this role ensures that teams are equipped with the skills and behaviours required to drive growth and achieve exceptional results. The Role - Sales L&D Specialist Design and deliver high-quality training sessions (face-to-face, virtual, and via LMS) covering sales processes, systems, prospecting, product knowledge, and customer engagement. Develop engaging learning materials including modules, guides, videos, toolkits, and assessments to support ongoing development. Facilitate onboarding and induction training for new sales employees to ensure a consistent and impactful introduction to the business. Collaborate with Heads of Sales to identify capability gaps and priority development needs across the sales function. Coach individuals and groups to strengthen core selling behaviours, communication skills, negotiation techniques, and pipeline management. Support the development and implementation of sales competency frameworks and skills assessments. Evaluate the effectiveness of training programmes and apply data-driven improvements. Track progress using observations, feedback, learner assessments, and performance metrics. Provide insights and recommendations to Sales Leadership and L&D on trends, risks, and opportunities. Work closely with Sales, Marketing, and Product teams to ensure training content is accurate, relevant, and aligned with commercial goals. Support the launch of new products, services, and processes with tailored sales training. Champion a strong learning culture across the sales community, promoting engagement and continuous development. Maintain accurate training records, completion data, and learner progress within the LMS. Contribute to L&D reporting for the Board and other key stakeholders. Ensure all learning materials adhere to company standards, brand guidelines, and compliance requirements. What You Will Need in The Role of Sales L&D Specialist Experience in a training, coaching, or L&D role within a sales or customer-facing environment. Strong understanding of sales processes, techniques, and effective customer engagement. Confident facilitator with the ability to engage and motivate diverse audiences. Excellent verbal and written communication skills. Ability to create clear, concise, and engaging learning content. Demonstrated capability to manage and prioritise a high-volume workload. Adaptable communicator able to tailor style to suit different audiences. Strong IT proficiency with good working knowledge of LMS and HR systems. Ability to build effective relationships with both internal and external stakeholders. Flexibility to travel to other Liquidline locations What You Will Learn & What Liquidline Can Offer You: Being a part of Liquidline is more than just a job - it's a chance to grow, develop and thrive! We are deeply invested in the success of our team and our comprehensive benefits package is designed to support, and reward our employees. The package includes, but is not limited too: 25 Days Annual Leave + Bank Holidays: Extra time off to rest and recharge. Long Service Annual Leave Entitlement & Buy/Sell Scheme: More flexibility for your time off needs. Candidate Referral Program: Help grow our team and earn rewards Company Bonus Scheme: Celebrate success with us. Enhanced Sick Pay: Supporting you when you need it most Enhanced Parental Leave: Comprehensive support for your family journey Salary Sacrifice Pension Scheme: Save for your future with ease. Life Assurance & Income Protection (UK Only): Peace of mind for you. HSF Health Plan: Access affordable healthcare. YuLife Wellbeing Platform: One stop shop for wellbeing, rewards and support. Employee Assistance Programme: Mental health support, virtual GP services and more. Lunch on Liquidline & Bi-Annual Conferences: Enjoy lunch on Liquidline, and Bi Annual company conferences. Liquidline is a fast-growing, family owned business that has expanded from 92 to over 300 employees since 2020. With ambitious plans for the next five years, there's never been a better time to join us! Our dynamic and innovative environment offers endless opportunities for personal and professional growth. We are proud to be an Equal Opportunities Employer, treating everyone with fairness, respect and appreciation. At Liquidline, we embrace diversity and value the unique experiences and perspectives of every individual. Together, we are always Winning Together!
Jul 15, 2026
Full time
Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Ireland-not that we're bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. We are proud to be Great Place to Work certified, a testament to our dedication to fostering a culture of support, growth and development, as well as promoting well-being, and winning together. With our core company values-passion, thoughtfulness, responsiveness, innovation, and smart working-at the very heart of our business, we are committed to cultivating an environment that inspires excellence. We are seeking a Sales Training Advisor to join our People & Culture team. This role will focus on designing, delivering, and evaluating engaging training that enhances product knowledge, sales capability, and customer experience across both new and existing Sales colleagues. The Sales Training Advisor will play a key part in building the confidence, competence, and performance of our sales teams. Working closely with the Heads of Sales, this role ensures that teams are equipped with the skills and behaviours required to drive growth and achieve exceptional results. The Role - Sales L&D Specialist Design and deliver high-quality training sessions (face-to-face, virtual, and via LMS) covering sales processes, systems, prospecting, product knowledge, and customer engagement. Develop engaging learning materials including modules, guides, videos, toolkits, and assessments to support ongoing development. Facilitate onboarding and induction training for new sales employees to ensure a consistent and impactful introduction to the business. Collaborate with Heads of Sales to identify capability gaps and priority development needs across the sales function. Coach individuals and groups to strengthen core selling behaviours, communication skills, negotiation techniques, and pipeline management. Support the development and implementation of sales competency frameworks and skills assessments. Evaluate the effectiveness of training programmes and apply data-driven improvements. Track progress using observations, feedback, learner assessments, and performance metrics. Provide insights and recommendations to Sales Leadership and L&D on trends, risks, and opportunities. Work closely with Sales, Marketing, and Product teams to ensure training content is accurate, relevant, and aligned with commercial goals. Support the launch of new products, services, and processes with tailored sales training. Champion a strong learning culture across the sales community, promoting engagement and continuous development. Maintain accurate training records, completion data, and learner progress within the LMS. Contribute to L&D reporting for the Board and other key stakeholders. Ensure all learning materials adhere to company standards, brand guidelines, and compliance requirements. What You Will Need in The Role of Sales L&D Specialist Experience in a training, coaching, or L&D role within a sales or customer-facing environment. Strong understanding of sales processes, techniques, and effective customer engagement. Confident facilitator with the ability to engage and motivate diverse audiences. Excellent verbal and written communication skills. Ability to create clear, concise, and engaging learning content. Demonstrated capability to manage and prioritise a high-volume workload. Adaptable communicator able to tailor style to suit different audiences. Strong IT proficiency with good working knowledge of LMS and HR systems. Ability to build effective relationships with both internal and external stakeholders. Flexibility to travel to other Liquidline locations What You Will Learn & What Liquidline Can Offer You: Being a part of Liquidline is more than just a job - it's a chance to grow, develop and thrive! We are deeply invested in the success of our team and our comprehensive benefits package is designed to support, and reward our employees. The package includes, but is not limited too: 25 Days Annual Leave + Bank Holidays: Extra time off to rest and recharge. Long Service Annual Leave Entitlement & Buy/Sell Scheme: More flexibility for your time off needs. Candidate Referral Program: Help grow our team and earn rewards Company Bonus Scheme: Celebrate success with us. Enhanced Sick Pay: Supporting you when you need it most Enhanced Parental Leave: Comprehensive support for your family journey Salary Sacrifice Pension Scheme: Save for your future with ease. Life Assurance & Income Protection (UK Only): Peace of mind for you. HSF Health Plan: Access affordable healthcare. YuLife Wellbeing Platform: One stop shop for wellbeing, rewards and support. Employee Assistance Programme: Mental health support, virtual GP services and more. Lunch on Liquidline & Bi-Annual Conferences: Enjoy lunch on Liquidline, and Bi Annual company conferences. Liquidline is a fast-growing, family owned business that has expanded from 92 to over 300 employees since 2020. With ambitious plans for the next five years, there's never been a better time to join us! Our dynamic and innovative environment offers endless opportunities for personal and professional growth. We are proud to be an Equal Opportunities Employer, treating everyone with fairness, respect and appreciation. At Liquidline, we embrace diversity and value the unique experiences and perspectives of every individual. Together, we are always Winning Together!
Portfolio are proud to be representing our client, one of the fastest growing HR Consultancy businesses globally. As a leading technology provider, they are transforming the world of work in terms of HR and health and safety helping businesses manage their day-to-day, removing administration burden and growing their bottom line. We are looking for a HR / CIPD / Employment Law professional to join the team providing clients with documentation advice. You will be holding phone and teams calls with business owners, offering advice and assistance around any HR documentation such as employment contract, letters, policy and employee guidance. You may need to create policy and documents ensuring they are legally compliant and provide protection for both employer and employee. This role offers amazing exposure to HR issues whilst being very varied and fast paced, so organisation and attention to detail are a must! If you a HR Admin, or looking for your first real step into HR and you want a role that gives great progression and continued learning, please apply today and we'll be in touch! Day-to-day responsibilities include but are not limited to the below: To advise clients developing documentation based on their needs client and the suitability of relevant policies and procedures. To review client's existing documentation to ensure it is in line with the good work plan and advise in relation to terms which breach Employment Law. Provide best practice advice to clients to assist in documentation development and highlight potential commercial options and the risks these options present. To ensure that personal knowledge of HR and Employment Law is continually updated. To provide a client focused and personalized approach, building relationships and always enhancing the client experience. Focus on continuous engagement of clients with documentation provided, ensuring the documents have been accepted and issued to staff and the client understands the importance of this when managing employee relations. To guide clients through Brightbase and BrightHR software in relation to accessing documentation. To proactively call and advise clients using "insights" gained from data on Bright. To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases. To provide clients with bespoke supporting information/documentation to assist them to implement the solutions provided. To review client documentation and provide advice accordingly taking their applicable internal terms and conditions into account in each case. To arrange welcome calls for new clients and provide reports as required To carry out other tasks that are deemed necessary by the Management Team. To offer the clients options regarding utilisation of other products and services we provide and make such introductions accordingly. To manage own workload working from the task list and welcome calls reporting Ensure deadlines and any KPI/ SLA targets are met Work in line with any quality criteria/ instruction in place To represent the Bright brands to other areas of the business via presentations or meeting presence where required. To actively seek and encourage client feedback by various methods and to promote and improve Bright's online reputation. To undertake project work when required. To attend other sites where required. Undertake e-learning sessions as and when required. Attend team meetings, as and when required, including morning/ evenings and weekend conferences/ development/ training days. Assist with training for new starters. Benefits 25 days' holiday, plus bank holidays. Day off on your birthday. Free On-Site Gym Perkbox discounts. Holidays increase after 2 and 5 years' service. Pension Plan and Life Insurance. Access to Employee Assistance Programme. Annual Profit share bonus INDMANJ 51918LF The Portfolio Group are acting on behalf of our client in recruiting for this position.
Jul 15, 2026
Full time
Portfolio are proud to be representing our client, one of the fastest growing HR Consultancy businesses globally. As a leading technology provider, they are transforming the world of work in terms of HR and health and safety helping businesses manage their day-to-day, removing administration burden and growing their bottom line. We are looking for a HR / CIPD / Employment Law professional to join the team providing clients with documentation advice. You will be holding phone and teams calls with business owners, offering advice and assistance around any HR documentation such as employment contract, letters, policy and employee guidance. You may need to create policy and documents ensuring they are legally compliant and provide protection for both employer and employee. This role offers amazing exposure to HR issues whilst being very varied and fast paced, so organisation and attention to detail are a must! If you a HR Admin, or looking for your first real step into HR and you want a role that gives great progression and continued learning, please apply today and we'll be in touch! Day-to-day responsibilities include but are not limited to the below: To advise clients developing documentation based on their needs client and the suitability of relevant policies and procedures. To review client's existing documentation to ensure it is in line with the good work plan and advise in relation to terms which breach Employment Law. Provide best practice advice to clients to assist in documentation development and highlight potential commercial options and the risks these options present. To ensure that personal knowledge of HR and Employment Law is continually updated. To provide a client focused and personalized approach, building relationships and always enhancing the client experience. Focus on continuous engagement of clients with documentation provided, ensuring the documents have been accepted and issued to staff and the client understands the importance of this when managing employee relations. To guide clients through Brightbase and BrightHR software in relation to accessing documentation. To proactively call and advise clients using "insights" gained from data on Bright. To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases. To provide clients with bespoke supporting information/documentation to assist them to implement the solutions provided. To review client documentation and provide advice accordingly taking their applicable internal terms and conditions into account in each case. To arrange welcome calls for new clients and provide reports as required To carry out other tasks that are deemed necessary by the Management Team. To offer the clients options regarding utilisation of other products and services we provide and make such introductions accordingly. To manage own workload working from the task list and welcome calls reporting Ensure deadlines and any KPI/ SLA targets are met Work in line with any quality criteria/ instruction in place To represent the Bright brands to other areas of the business via presentations or meeting presence where required. To actively seek and encourage client feedback by various methods and to promote and improve Bright's online reputation. To undertake project work when required. To attend other sites where required. Undertake e-learning sessions as and when required. Attend team meetings, as and when required, including morning/ evenings and weekend conferences/ development/ training days. Assist with training for new starters. Benefits 25 days' holiday, plus bank holidays. Day off on your birthday. Free On-Site Gym Perkbox discounts. Holidays increase after 2 and 5 years' service. Pension Plan and Life Insurance. Access to Employee Assistance Programme. Annual Profit share bonus INDMANJ 51918LF The Portfolio Group are acting on behalf of our client in recruiting for this position.
Residential Children's Services Team Leader Location: Badgworth Contract: Full Time, Permanent Specific Hours: 38 hours per week Salary Unqualified: Up to 34,079.99 with sleep-in shifts Qualified: Up to 35,810.18 with sleep-in shifts Headway Adolescent Resources, established in 1999, has built a strong reputation for providing high-quality, holistic care to young people from all backgrounds. We're looking for a dedicated Team Leader to join our 3-bed home in Badgworth. If you're passionate about supporting young people, promoting their wellbeing and helping them reach their full potential, we'd love to hear from you. What We Offer Holiday Allowance Pension Scheme (3% employer contribution) Ofsted Bonus of 200 for a Good report and 500 for an Outstanding report Employee Discount Scheme Employee Assistance Programme A sleep-in allowance of 46 per night as and when the business needs it About the Role In this role, you will ensure young people receive a safe, positive and nurturing living experience while leading and supporting the residential support worker team to deliver high-quality care. Work shifts to ensure the home runs safely, smoothly and in line with safeguarding expectations Lead and supervise residential support workers, promoting best practice and acting as a positive role model Maintain up-to-date knowledge of policies, procedures, legislation and the home's Statement of Purpose, and guide staff in applying these Build strong, professional relationships with multi-agency partners, families and the wider community Support care planning, young people's reviews, and progress against individual plans Encourage young people to participate in decision-making within the home and the community Promote equality, anti-discriminatory practice, and uphold all Health & Safety and data protection requirements Attend required training and support QCF learners where needed Essential Skills A good standard of education and working towards, or holding, a Level 3 Diploma in Children and Young People's Workforce or equivalent Strong understanding of childcare legislation, Children's Home Regulations and quality standards Experience supporting young people with challenging behaviours Confident in report writing, numeracy, general administration and IT Able to build positive, empathetic relationships with young people and committed to achieving the best outcomes Motivational and supportive leadership style, with the ability to supervise and develop staff Knowledge of national and local safeguarding procedures and protocols Headway Adolescent Resources is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. All candidates will be subject to thorough reference checks, including an enhanced DBS, as safeguarding young people is at the heart of everything we do. PandoLogic. Category:General, Location:Axbridge, ENG-BS26 2QY
Jul 15, 2026
Full time
Residential Children's Services Team Leader Location: Badgworth Contract: Full Time, Permanent Specific Hours: 38 hours per week Salary Unqualified: Up to 34,079.99 with sleep-in shifts Qualified: Up to 35,810.18 with sleep-in shifts Headway Adolescent Resources, established in 1999, has built a strong reputation for providing high-quality, holistic care to young people from all backgrounds. We're looking for a dedicated Team Leader to join our 3-bed home in Badgworth. If you're passionate about supporting young people, promoting their wellbeing and helping them reach their full potential, we'd love to hear from you. What We Offer Holiday Allowance Pension Scheme (3% employer contribution) Ofsted Bonus of 200 for a Good report and 500 for an Outstanding report Employee Discount Scheme Employee Assistance Programme A sleep-in allowance of 46 per night as and when the business needs it About the Role In this role, you will ensure young people receive a safe, positive and nurturing living experience while leading and supporting the residential support worker team to deliver high-quality care. Work shifts to ensure the home runs safely, smoothly and in line with safeguarding expectations Lead and supervise residential support workers, promoting best practice and acting as a positive role model Maintain up-to-date knowledge of policies, procedures, legislation and the home's Statement of Purpose, and guide staff in applying these Build strong, professional relationships with multi-agency partners, families and the wider community Support care planning, young people's reviews, and progress against individual plans Encourage young people to participate in decision-making within the home and the community Promote equality, anti-discriminatory practice, and uphold all Health & Safety and data protection requirements Attend required training and support QCF learners where needed Essential Skills A good standard of education and working towards, or holding, a Level 3 Diploma in Children and Young People's Workforce or equivalent Strong understanding of childcare legislation, Children's Home Regulations and quality standards Experience supporting young people with challenging behaviours Confident in report writing, numeracy, general administration and IT Able to build positive, empathetic relationships with young people and committed to achieving the best outcomes Motivational and supportive leadership style, with the ability to supervise and develop staff Knowledge of national and local safeguarding procedures and protocols Headway Adolescent Resources is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. All candidates will be subject to thorough reference checks, including an enhanced DBS, as safeguarding young people is at the heart of everything we do. PandoLogic. Category:General, Location:Axbridge, ENG-BS26 2QY
Group HR Manager 50,000 per annum + 4,000 Car Allowance - 100% Office Based An exciting opportunity has arisen for an experienced HR professional to join a successful, growing multi-site organisation as Group HR Manager . This is a hands-on leadership role, ideal for an experienced HR Manager or Senior HR Advisor looking to take the next step in their career. Reporting to the Group HR Director, you will lead a small HR team and provide operational and commercial HR support across multiple sites. This role requires regular travel between sites, therefore a full UK driving licence and access to a vehicle are essential . The Role As Group HR Manager, you will lead the day-to-day HR function, ensuring the delivery of a professional, compliant and customer-focused HR service. You'll support managers across the business, develop the HR team and help drive continuous improvement in HR processes and people practices. Key Responsibilities Lead, coach and develop the HR team to deliver an efficient and high-quality HR service. Provide expert advice and guidance to managers on employee relations matters, including disciplinary, grievance, performance, capability and absence management. Support the delivery of the organisation's people strategy and HR objectives. Coach and develop managers to build confidence and capability in managing people effectively. Ensure compliance with UK employment legislation, HR policies and best practice. Maintain accurate HR systems, records and reporting to support business decision-making. Oversee the preparation and maintenance of contracts of employment, job descriptions, offer documentation and HR policies. Lead GDPR and information governance activities, including Subject Access Requests and data protection compliance. Manage HR communications relating to new starters, leavers, promotions, pay reviews, employee wellbeing and business initiatives. Coordinate annual salary reviews and bonus administration alongside the Payroll team. Support organisational change, restructures and continuous improvement projects. Develop recruitment processes and provide support to hiring managers throughout the recruitment lifecycle. Oversee apprenticeship and training programmes. Work closely with Payroll to ensure accurate HR data and provide payroll support when required. Lead employee wellbeing initiatives, including absence management, occupational health referrals and return-to-work processes. Coordinate employee recognition and engagement activities. Support the Group HR Director with HR projects and business initiatives. About You To be successful in this role, you will have: CIPD Level 5 or Level 7 qualification. At least five years' experience in an HR Manager or Senior HR Advisor role. Previous experience managing or mentoring an HR team. Strong knowledge of UK employment law and HR best practice. Experience handling complex employee relations cases. Experience working within a multi-site environment. Excellent communication, coaching and relationship-building skills. Strong organisational skills with the ability to manage multiple priorities. Experience working with HR and payroll systems. A proactive, practical and commercially focused approach. A full UK driving licence and access to a vehicle. What We Offer Salary of 50,000 per annum 4,000 car allowance The opportunity to lead and develop a small HR team. A varied and rewarding role within a successful and growing organisation. The chance to work closely with senior leadership and make a real impact on the employee experience. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 15, 2026
Full time
Group HR Manager 50,000 per annum + 4,000 Car Allowance - 100% Office Based An exciting opportunity has arisen for an experienced HR professional to join a successful, growing multi-site organisation as Group HR Manager . This is a hands-on leadership role, ideal for an experienced HR Manager or Senior HR Advisor looking to take the next step in their career. Reporting to the Group HR Director, you will lead a small HR team and provide operational and commercial HR support across multiple sites. This role requires regular travel between sites, therefore a full UK driving licence and access to a vehicle are essential . The Role As Group HR Manager, you will lead the day-to-day HR function, ensuring the delivery of a professional, compliant and customer-focused HR service. You'll support managers across the business, develop the HR team and help drive continuous improvement in HR processes and people practices. Key Responsibilities Lead, coach and develop the HR team to deliver an efficient and high-quality HR service. Provide expert advice and guidance to managers on employee relations matters, including disciplinary, grievance, performance, capability and absence management. Support the delivery of the organisation's people strategy and HR objectives. Coach and develop managers to build confidence and capability in managing people effectively. Ensure compliance with UK employment legislation, HR policies and best practice. Maintain accurate HR systems, records and reporting to support business decision-making. Oversee the preparation and maintenance of contracts of employment, job descriptions, offer documentation and HR policies. Lead GDPR and information governance activities, including Subject Access Requests and data protection compliance. Manage HR communications relating to new starters, leavers, promotions, pay reviews, employee wellbeing and business initiatives. Coordinate annual salary reviews and bonus administration alongside the Payroll team. Support organisational change, restructures and continuous improvement projects. Develop recruitment processes and provide support to hiring managers throughout the recruitment lifecycle. Oversee apprenticeship and training programmes. Work closely with Payroll to ensure accurate HR data and provide payroll support when required. Lead employee wellbeing initiatives, including absence management, occupational health referrals and return-to-work processes. Coordinate employee recognition and engagement activities. Support the Group HR Director with HR projects and business initiatives. About You To be successful in this role, you will have: CIPD Level 5 or Level 7 qualification. At least five years' experience in an HR Manager or Senior HR Advisor role. Previous experience managing or mentoring an HR team. Strong knowledge of UK employment law and HR best practice. Experience handling complex employee relations cases. Experience working within a multi-site environment. Excellent communication, coaching and relationship-building skills. Strong organisational skills with the ability to manage multiple priorities. Experience working with HR and payroll systems. A proactive, practical and commercially focused approach. A full UK driving licence and access to a vehicle. What We Offer Salary of 50,000 per annum 4,000 car allowance The opportunity to lead and develop a small HR team. A varied and rewarding role within a successful and growing organisation. The chance to work closely with senior leadership and make a real impact on the employee experience. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Head of Compliance & MLRO (SMF16 / SMF17) Location: London Salary: Competitive + Benefits Job Type: Permanent We're recruiting on behalf of UK Banking organisation for an experienced Head of Compliance & MLRO to lead the Compliance, Financial Crime and Data Protection functions. This is a senior leadership role reporting to the CEO, with regular engagement with the Board and Risk Committee. You'll be responsible for ensuring the Bank maintains a strong regulatory framework while acting as the approved MLRO (SMF17) and overseeing compliance with UK regulatory requirements. Key Responsibilities Lead the Bank's Compliance & Financial Crime framework. Act as the Bank's MLRO (SMF17). Oversee AML/CTF, sanctions, CDD/EDD, transaction monitoring and SAR reporting. Manage the Compliance Monitoring Programme and regulatory horizon scanning. Act as the key contact for the FCA, PRA, NCA and ICO. Provide regulatory advice to senior management and the Board. Oversee UK GDPR compliance and Data Protection governance. Lead, mentor and develop the Compliance team. About You Proven Compliance and Financial Crime experience within a UK Bank, Building Society or regulated financial institution. Current or previous Head of Compliance, Deputy MLRO, MLRO or Senior Compliance Manager. Strong knowledge of FCA, PRA, AML regulations, JMLSG guidance and UK GDPR. Experience engaging with regulators and presenting to senior stakeholders. Strong leadership and stakeholder management skills. Desirable: Previous SMF16/SMF17 approval and/or Data Protection Officer experience. Apply ASAP with your latest CV, using the links provided. Head of Compliance / MLRO / Money Laundering Reporting Officer / SMF16 / SMF17 / FCA / PRA / Financial Crime / AML / Compliance Monitoring / DPO / Bank / Banking / Building Society / Risk / Permanent / London
Jul 15, 2026
Full time
Head of Compliance & MLRO (SMF16 / SMF17) Location: London Salary: Competitive + Benefits Job Type: Permanent We're recruiting on behalf of UK Banking organisation for an experienced Head of Compliance & MLRO to lead the Compliance, Financial Crime and Data Protection functions. This is a senior leadership role reporting to the CEO, with regular engagement with the Board and Risk Committee. You'll be responsible for ensuring the Bank maintains a strong regulatory framework while acting as the approved MLRO (SMF17) and overseeing compliance with UK regulatory requirements. Key Responsibilities Lead the Bank's Compliance & Financial Crime framework. Act as the Bank's MLRO (SMF17). Oversee AML/CTF, sanctions, CDD/EDD, transaction monitoring and SAR reporting. Manage the Compliance Monitoring Programme and regulatory horizon scanning. Act as the key contact for the FCA, PRA, NCA and ICO. Provide regulatory advice to senior management and the Board. Oversee UK GDPR compliance and Data Protection governance. Lead, mentor and develop the Compliance team. About You Proven Compliance and Financial Crime experience within a UK Bank, Building Society or regulated financial institution. Current or previous Head of Compliance, Deputy MLRO, MLRO or Senior Compliance Manager. Strong knowledge of FCA, PRA, AML regulations, JMLSG guidance and UK GDPR. Experience engaging with regulators and presenting to senior stakeholders. Strong leadership and stakeholder management skills. Desirable: Previous SMF16/SMF17 approval and/or Data Protection Officer experience. Apply ASAP with your latest CV, using the links provided. Head of Compliance / MLRO / Money Laundering Reporting Officer / SMF16 / SMF17 / FCA / PRA / Financial Crime / AML / Compliance Monitoring / DPO / Bank / Banking / Building Society / Risk / Permanent / London
Role Overview: The Talent Set are delighted to partner with the client on a fantastic Senior Individual Giving Officer role. This position involves leading key fundraising campaigns, cultivating supporter relationships, and managing a small team within a diverse fundraising programme dedicated to making a positive impact. Key Responsibilities: Develop and deliver integrated donor recruitment and stewardship campaigns across multiple channels to maximise income and supporter engagement. Support the planning, coordination, and delivery of the annual fundraising programme, ensuring key milestones are met. Monitor campaign performance by analysing KPIs, providing insights to optimise outcomes through testing and evaluation. Manage supporter communications, including email, phone contact, and postal mail, providing a welcoming and professional experience. Assist with budgeting and reforecasting activities, maintaining accurate financial records. Line manage the Individual Giving Officer, offering guidance, regular performance reviews, and development support. Collaborate with marketing teams to develop compelling messaging and creative collateral. Liaise with data teams to ensure precise targeting, segmentation, and reporting, adhering to data protection standards. Keep abreast of sector trends and innovative practices to inform campaign strategies. Foster positive working relationships within the team and with external stakeholders, including supporters and volunteers. Person Specification: Experience in marketing, direct marketing, or fundraising, with a record of devising successful campaigns. Skilled in using data to inform decision-making and optimise campaign performance. Experience in line management or leadership, with a passion for developing others. Excellent written and verbal communication skills, with an aptitude for storytelling that resonates emotionally. Strong organisational and time management abilities, capable of managing multiple priorities. Familiarity with GDPR and data compliance legislation related to supporter data. Solution-focused, collaborative, and able to work independently as well as part of a team. Creative mindset with the ability to build meaningful connections across diverse audiences. What's on Offer: Salary: £27,000 to £30,950 Location: Hybrid - 1 day a week in Kent office Contract: 12 month FTC How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours. Commitment to Diversity The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Jul 15, 2026
Full time
Role Overview: The Talent Set are delighted to partner with the client on a fantastic Senior Individual Giving Officer role. This position involves leading key fundraising campaigns, cultivating supporter relationships, and managing a small team within a diverse fundraising programme dedicated to making a positive impact. Key Responsibilities: Develop and deliver integrated donor recruitment and stewardship campaigns across multiple channels to maximise income and supporter engagement. Support the planning, coordination, and delivery of the annual fundraising programme, ensuring key milestones are met. Monitor campaign performance by analysing KPIs, providing insights to optimise outcomes through testing and evaluation. Manage supporter communications, including email, phone contact, and postal mail, providing a welcoming and professional experience. Assist with budgeting and reforecasting activities, maintaining accurate financial records. Line manage the Individual Giving Officer, offering guidance, regular performance reviews, and development support. Collaborate with marketing teams to develop compelling messaging and creative collateral. Liaise with data teams to ensure precise targeting, segmentation, and reporting, adhering to data protection standards. Keep abreast of sector trends and innovative practices to inform campaign strategies. Foster positive working relationships within the team and with external stakeholders, including supporters and volunteers. Person Specification: Experience in marketing, direct marketing, or fundraising, with a record of devising successful campaigns. Skilled in using data to inform decision-making and optimise campaign performance. Experience in line management or leadership, with a passion for developing others. Excellent written and verbal communication skills, with an aptitude for storytelling that resonates emotionally. Strong organisational and time management abilities, capable of managing multiple priorities. Familiarity with GDPR and data compliance legislation related to supporter data. Solution-focused, collaborative, and able to work independently as well as part of a team. Creative mindset with the ability to build meaningful connections across diverse audiences. What's on Offer: Salary: £27,000 to £30,950 Location: Hybrid - 1 day a week in Kent office Contract: 12 month FTC How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours. Commitment to Diversity The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Salary: £45,855 - £52,988 Location: Hybrid between home and our exhibition locations in London (Your attendance in the office will vary flexibly between 1-2 days per month, depending on business need. We cannot offer fixed days at home. You are responsible for your own commuting costs). Contract: Permanent, Full time. Hours: 35 hours per week Reporting to: CEO Direct reports: Finance & Operations Manager Role summary As Head of Operations, you will play a pivotal role in ensuring the Ben Kinsella Trust has the strong operational foundations needed to maximise its impact and support continued growth. Reporting to the CEO and as a member of the Senior Leadership Team, you will provide strategic leadership across the charity's operations, governance, finance, HR and IT, ensuring the organisation operates efficiently, remains compliant and has the systems and infrastructure required to deliver its mission. You will lead the development and continuous improvement of organisational systems, policies and processes, driving operational excellence and enabling colleagues to focus on delivering high-quality programmes, campaigns and services. Working closely with the CEO, Finance Manager, trustees and external partners, you will oversee governance, risk management, financial planning, people and culture, and digital infrastructure; ensuring the charity is well-managed, resilient and equipped for future growth. We're looking for a proactive, organised and collaborative leader who enjoys improving how organisations work and can balance strategic thinking with practical delivery. Your leadership will help ensure the Ben Kinsella Trust remains a well-governed, financially sustainable and high-performing organisation, enabling us to honour Ben's legacy and prevent knife crime through education and campaigning. Key Responsibilities Operations Lead the development and continuous improvement of operational systems, processes and policies to ensure the charity operates efficiently, consistently and in line with best practice. Oversee organisational project management, ensuring strategic projects are effectively planned, monitored and delivered on time and within budget. Develop and maintain effective systems for organisational planning, reporting and information flow, ensuring senior leaders and trustees have access to timely and accurate information. Identify opportunities to improve efficiency through process redesign, automation and the effective use of technology and digital systems. Provide operational leadership across the organisation, ensuring resources, systems and infrastructure effectively support programme delivery and organisational growth. Governance Lead the charity's governance framework, ensuring compliance with Charity Commission requirements, statutory obligations and internal policies. Maintain the organisation's policy framework, ensuring policies are regularly reviewed, updated and effectively implemented across the charity. Lead organisational risk management, maintaining the risk register and supporting senior leaders and trustees to identify, monitor and mitigate strategic and operational risks. Ensure appropriate compliance with data protection, safeguarding, health and safety, insurance and other regulatory requirements. Finance Lead the charity's financial management, working closely with the CEO and Finance Manager to develop budgets, forecasts and management accounts. Monitor organisational income and expenditure, providing financial analysis and recommendations to support effective decision-making. Oversee financial controls, procurement processes and delegated authorities, ensuring robust stewardship of the charity's resources. Support the preparation of statutory accounts, annual budgets, audits and financial reporting for the Board of Trustees and external stakeholders. Develop financial systems and reporting processes that improve visibility, accountability and organisational planning. HR & IT Lead the development of the charity's people infrastructure, ensuring effective HR policies, systems and processes to support employee wellbeing, performance and compliance. Oversee recruitment, onboarding, performance management and learning and development processes, working with managers to build a high-performing and inclusive culture. Ensure the charity's HR systems and employee records are maintained accurately and comply with employment legislation and GDPR requirements. Lead the organisation's IT strategy and digital infrastructure, ensuring staff have secure, reliable and effective technology to support their work. Oversee cyber security, business continuity, system procurement and relationships with external IT providers, driving continual improvement in digital capability. How to apply Please upload a CV and Cover Letter (no more than 2 sides of A4). When you're ready to apply, please use the 'Apply' button; we're not able to accept emailed CVs or supporting statements. For a chat about the role before applying, please call the charity and ask for Patrick. We are accepting applications and interviewing on a rolling basis. We reserve the right to close the vacancy earlier than advertised. Applications close: Monday 3rd :30am. For Recruiters: This role is not currently open to recruitment agencies. We work with a small number of trusted recruitment partners where agency support is required and will contact these suppliers directly if appropriate. We kindly ask that agencies do not contact us regarding this vacancy.
Jul 15, 2026
Full time
Salary: £45,855 - £52,988 Location: Hybrid between home and our exhibition locations in London (Your attendance in the office will vary flexibly between 1-2 days per month, depending on business need. We cannot offer fixed days at home. You are responsible for your own commuting costs). Contract: Permanent, Full time. Hours: 35 hours per week Reporting to: CEO Direct reports: Finance & Operations Manager Role summary As Head of Operations, you will play a pivotal role in ensuring the Ben Kinsella Trust has the strong operational foundations needed to maximise its impact and support continued growth. Reporting to the CEO and as a member of the Senior Leadership Team, you will provide strategic leadership across the charity's operations, governance, finance, HR and IT, ensuring the organisation operates efficiently, remains compliant and has the systems and infrastructure required to deliver its mission. You will lead the development and continuous improvement of organisational systems, policies and processes, driving operational excellence and enabling colleagues to focus on delivering high-quality programmes, campaigns and services. Working closely with the CEO, Finance Manager, trustees and external partners, you will oversee governance, risk management, financial planning, people and culture, and digital infrastructure; ensuring the charity is well-managed, resilient and equipped for future growth. We're looking for a proactive, organised and collaborative leader who enjoys improving how organisations work and can balance strategic thinking with practical delivery. Your leadership will help ensure the Ben Kinsella Trust remains a well-governed, financially sustainable and high-performing organisation, enabling us to honour Ben's legacy and prevent knife crime through education and campaigning. Key Responsibilities Operations Lead the development and continuous improvement of operational systems, processes and policies to ensure the charity operates efficiently, consistently and in line with best practice. Oversee organisational project management, ensuring strategic projects are effectively planned, monitored and delivered on time and within budget. Develop and maintain effective systems for organisational planning, reporting and information flow, ensuring senior leaders and trustees have access to timely and accurate information. Identify opportunities to improve efficiency through process redesign, automation and the effective use of technology and digital systems. Provide operational leadership across the organisation, ensuring resources, systems and infrastructure effectively support programme delivery and organisational growth. Governance Lead the charity's governance framework, ensuring compliance with Charity Commission requirements, statutory obligations and internal policies. Maintain the organisation's policy framework, ensuring policies are regularly reviewed, updated and effectively implemented across the charity. Lead organisational risk management, maintaining the risk register and supporting senior leaders and trustees to identify, monitor and mitigate strategic and operational risks. Ensure appropriate compliance with data protection, safeguarding, health and safety, insurance and other regulatory requirements. Finance Lead the charity's financial management, working closely with the CEO and Finance Manager to develop budgets, forecasts and management accounts. Monitor organisational income and expenditure, providing financial analysis and recommendations to support effective decision-making. Oversee financial controls, procurement processes and delegated authorities, ensuring robust stewardship of the charity's resources. Support the preparation of statutory accounts, annual budgets, audits and financial reporting for the Board of Trustees and external stakeholders. Develop financial systems and reporting processes that improve visibility, accountability and organisational planning. HR & IT Lead the development of the charity's people infrastructure, ensuring effective HR policies, systems and processes to support employee wellbeing, performance and compliance. Oversee recruitment, onboarding, performance management and learning and development processes, working with managers to build a high-performing and inclusive culture. Ensure the charity's HR systems and employee records are maintained accurately and comply with employment legislation and GDPR requirements. Lead the organisation's IT strategy and digital infrastructure, ensuring staff have secure, reliable and effective technology to support their work. Oversee cyber security, business continuity, system procurement and relationships with external IT providers, driving continual improvement in digital capability. How to apply Please upload a CV and Cover Letter (no more than 2 sides of A4). When you're ready to apply, please use the 'Apply' button; we're not able to accept emailed CVs or supporting statements. For a chat about the role before applying, please call the charity and ask for Patrick. We are accepting applications and interviewing on a rolling basis. We reserve the right to close the vacancy earlier than advertised. Applications close: Monday 3rd :30am. For Recruiters: This role is not currently open to recruitment agencies. We work with a small number of trusted recruitment partners where agency support is required and will contact these suppliers directly if appropriate. We kindly ask that agencies do not contact us regarding this vacancy.
Customer Service Team Leader Full-time Monday - Friday 9am - 5pm We are looking for an experienced and motivated Customer Service Team Leader to lead a high-performing contact centre team, delivering excellent multi-channel support and ensuring a positive customer experience at every touchpoint. The Role You will be responsible for leading, coaching, and developing a team of Customer Service Advisors, ensuring enquiries and complaints are handled effectively and resolved at first point of contact wherever possible. You'll play a key role in driving performance, improving service delivery, and supporting your team through change. Key Responsibilities Lead, motivate, and develop a team to deliver outstanding customer service Monitor performance, providing regular feedback, coaching, and support Manage escalated or complex customer enquiries and complaints Ensure effective first-contact resolution and high-quality customer outcomes Allocate resources and manage workloads to meet service levels Monitor call volumes and staffing to maintain performance standards Drive continuous improvement using service data and customer insight Ensure accurate use of CRM, telephony, and digital systems Maintain clear, accurate customer records and reporting Support delivery of projects and organisational change initiatives Skills & Experience Required Proven experience leading teams in a contact centre or customer service environment Strong background in handling complaints and complex customer issues Experience working with call centre systems and Microsoft 365 Ability to coach, motivate, and develop team members Strong data interpretation skills, using insights to improve service delivery Confident supporting vulnerable or sensitive customer situations with empathy and professionalism Good understanding of customer experience principles and first-contact resolution Knowledge of data protection (GDPR) and its application in customer service environments Desirable Knowledge Understanding of housing or regulated environments Awareness of service frameworks, compliance, and best practice standards About You You are a confident and people-focused leader who thrives in a fast-paced environment. You bring a balance of empathy and performance focus, with the ability to inspire your team while delivering measurable improvements in service quality and customer satisfaction.
Jul 15, 2026
Full time
Customer Service Team Leader Full-time Monday - Friday 9am - 5pm We are looking for an experienced and motivated Customer Service Team Leader to lead a high-performing contact centre team, delivering excellent multi-channel support and ensuring a positive customer experience at every touchpoint. The Role You will be responsible for leading, coaching, and developing a team of Customer Service Advisors, ensuring enquiries and complaints are handled effectively and resolved at first point of contact wherever possible. You'll play a key role in driving performance, improving service delivery, and supporting your team through change. Key Responsibilities Lead, motivate, and develop a team to deliver outstanding customer service Monitor performance, providing regular feedback, coaching, and support Manage escalated or complex customer enquiries and complaints Ensure effective first-contact resolution and high-quality customer outcomes Allocate resources and manage workloads to meet service levels Monitor call volumes and staffing to maintain performance standards Drive continuous improvement using service data and customer insight Ensure accurate use of CRM, telephony, and digital systems Maintain clear, accurate customer records and reporting Support delivery of projects and organisational change initiatives Skills & Experience Required Proven experience leading teams in a contact centre or customer service environment Strong background in handling complaints and complex customer issues Experience working with call centre systems and Microsoft 365 Ability to coach, motivate, and develop team members Strong data interpretation skills, using insights to improve service delivery Confident supporting vulnerable or sensitive customer situations with empathy and professionalism Good understanding of customer experience principles and first-contact resolution Knowledge of data protection (GDPR) and its application in customer service environments Desirable Knowledge Understanding of housing or regulated environments Awareness of service frameworks, compliance, and best practice standards About You You are a confident and people-focused leader who thrives in a fast-paced environment. You bring a balance of empathy and performance focus, with the ability to inspire your team while delivering measurable improvements in service quality and customer satisfaction.
Job Description Digital Manufacturing Lead Derby (Hybrid, open to any UK location) 37 hour per week We have an exciting opportunity for a Digital Manufacturing Lead to join the team, open to applications from any UK site. Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. Position summary We're looking for a collaborative and forward-looking Digital Manufacturing Lead to help modernise and evolve our Manufacturing Execution Systems (MES) landscape-ensuring our people, processes, and technology are ready for the future. What you'll be doing You'll be at the heart of our digital transformation-connecting business needs with technical solutions and ensuring successful delivery of manufacturing innovation. Key responsibilities include: Driving digital transformation Deliver key elements of the Digital Manufacturing and MES strategy Improve and transform existing digital capabilities aligned to business and enterprise architecture roadmaps Act as the key interface between engineering, IT, and operational teams Designing safe, effective processes Lead future-state manufacturing process design with safety at the core Support system and functional design to ensure tools enable safe, efficient operations Define and execute system integration and user acceptance testing Enabling change and adoption Prepare teams for process and system changes through engagement and clear communication Lead pilot deployments, define success criteria, and create scalable rollout playbooks Build strong user communities to support adoption and continuous improvement Simplifying complexity Translate complex operational needs into clear, structured requirements (user stories, process maps, etc.) Communicate effectively across technical and non-technical stakeholders Balance multiple priorities and perspectives across a diverse stakeholder group Driving continuous improvement Identify opportunities to enhance manufacturing processes and digital systems Use data insights to improve safety, quality, cost, and delivery performance Support a "right first time" culture and reduce operational risk Collaboration & external engagement Work closely with cross-functional teams, suppliers, and partners Share best practice, lessons learned, and technical knowledge across the organisation What we're looking for We welcome candidates from a range of backgrounds-if you bring transferable experience and a passion for digital transformation, we'd love to hear from you. You'll bring: Experience in manufacturing, engineering, or digital transformation environments Understanding of manufacturing operations (planning, logistics, production execution) Exposure to MES or similar enterprise systems (experience is beneficial but not essential) Ability to translate business needs into technical requirements Strong stakeholder management skills and the ability to influence without authority Experience working with cross-functional teams in complex environments A proactive mindset with a focus on continuous improvement and innovation Qualifications (desirable): Engineering qualification (e.g. HND, degree, or equivalent experience) Professional accreditation (e.g. IEng, CEng) is advantageous but not required Regional Benefits Our People are our power, so when join Rolls-Royce you are offered more than a salary. You are given a choice of flexible benefits from life insurance to gym discounts and tax free cycling. Generous Annual Leave Retirement Savings through the Rolls-Royce Retirement Savings Trust Group Life Assurance provides for a lump sum benefit if you die whilst employed by Rolls-Royce Group Income Protection provides an income in the event that you are unable to work due to illness or injury Your Shares: Matched is a simple way to own Rolls-Royce shares and invest in our future, together. Buy one share, get one free! Digital GP provides a convenient way for you to access GP consultations Employee Assistance (EAP) and Live Well programmes Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Closing Date: 28th July 2026 As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Manufacturing Engineering Posting Date 14 Jul 2026; 00:07 Posting End Date 28 Jul 2026PandoLogic.
Jul 15, 2026
Full time
Job Description Digital Manufacturing Lead Derby (Hybrid, open to any UK location) 37 hour per week We have an exciting opportunity for a Digital Manufacturing Lead to join the team, open to applications from any UK site. Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. Position summary We're looking for a collaborative and forward-looking Digital Manufacturing Lead to help modernise and evolve our Manufacturing Execution Systems (MES) landscape-ensuring our people, processes, and technology are ready for the future. What you'll be doing You'll be at the heart of our digital transformation-connecting business needs with technical solutions and ensuring successful delivery of manufacturing innovation. Key responsibilities include: Driving digital transformation Deliver key elements of the Digital Manufacturing and MES strategy Improve and transform existing digital capabilities aligned to business and enterprise architecture roadmaps Act as the key interface between engineering, IT, and operational teams Designing safe, effective processes Lead future-state manufacturing process design with safety at the core Support system and functional design to ensure tools enable safe, efficient operations Define and execute system integration and user acceptance testing Enabling change and adoption Prepare teams for process and system changes through engagement and clear communication Lead pilot deployments, define success criteria, and create scalable rollout playbooks Build strong user communities to support adoption and continuous improvement Simplifying complexity Translate complex operational needs into clear, structured requirements (user stories, process maps, etc.) Communicate effectively across technical and non-technical stakeholders Balance multiple priorities and perspectives across a diverse stakeholder group Driving continuous improvement Identify opportunities to enhance manufacturing processes and digital systems Use data insights to improve safety, quality, cost, and delivery performance Support a "right first time" culture and reduce operational risk Collaboration & external engagement Work closely with cross-functional teams, suppliers, and partners Share best practice, lessons learned, and technical knowledge across the organisation What we're looking for We welcome candidates from a range of backgrounds-if you bring transferable experience and a passion for digital transformation, we'd love to hear from you. You'll bring: Experience in manufacturing, engineering, or digital transformation environments Understanding of manufacturing operations (planning, logistics, production execution) Exposure to MES or similar enterprise systems (experience is beneficial but not essential) Ability to translate business needs into technical requirements Strong stakeholder management skills and the ability to influence without authority Experience working with cross-functional teams in complex environments A proactive mindset with a focus on continuous improvement and innovation Qualifications (desirable): Engineering qualification (e.g. HND, degree, or equivalent experience) Professional accreditation (e.g. IEng, CEng) is advantageous but not required Regional Benefits Our People are our power, so when join Rolls-Royce you are offered more than a salary. You are given a choice of flexible benefits from life insurance to gym discounts and tax free cycling. Generous Annual Leave Retirement Savings through the Rolls-Royce Retirement Savings Trust Group Life Assurance provides for a lump sum benefit if you die whilst employed by Rolls-Royce Group Income Protection provides an income in the event that you are unable to work due to illness or injury Your Shares: Matched is a simple way to own Rolls-Royce shares and invest in our future, together. Buy one share, get one free! Digital GP provides a convenient way for you to access GP consultations Employee Assistance (EAP) and Live Well programmes Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Closing Date: 28th July 2026 As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Manufacturing Engineering Posting Date 14 Jul 2026; 00:07 Posting End Date 28 Jul 2026PandoLogic.
Team Leader - Residential Property Leasing Location: Stockport Salary: 35,000 per annum Hours: 37.5 hours per week Working Pattern: Working 5 days out of 7 on a rota basis. Shifts are Monday to Friday between 8am - 8pm, and weekends 9:00am-5:00pm . About the Role Our client is an innovative residential property leasing business creating high-quality rental communities across both single-family homes and Build to Rent apartment developments . They are looking for an experienced and customer-focused Team Leader - Residential Property Leasing to join their growing team. This role combines hands-on residential property leasing responsibilities with day-to-day leadership of the Leasing team, ensuring excellent customer service, operational efficiency and achievement of occupancy targets. The successful candidate will lead by example, managing their own leasing pipeline while supporting and developing a team of Leasing Consultants. Key Responsibilities Team Leadership Oversee the day-to-day workload and performance of the Residential Property Leasing team. Conduct regular 1-2-1 meetings and performance reviews, providing coaching, support and development. Manage team holiday requests, sickness absence and rota planning to ensure effective service coverage. Monitor team performance against KPIs, occupancy targets and service standards. Produce, analyse and distribute reports from the CRM and telephony systems to provide insight into team and business performance. Identify opportunities to improve processes, productivity and customer experience. Act as an escalation point for customer queries and support the team in resolving complex cases. Foster a positive, collaborative and results-driven team culture. Residential Property Leasing Responsibilities Manage inbound enquiries and proactively engage with prospective residents via phone, email, WhatsApp and other communication channels. Guide customers through the entire leasing journey, from initial enquiry to move-in. Maintain property listings across multiple platforms, ensuring information is accurate, up to date and well presented. Manage leads and applications through the CRM system, ensuring timely follow-up and excellent customer service. Progress applications, referencing and Right to Rent checks while keeping applicants informed throughout the process. Work closely with viewing agents and internal teams to maximise occupancy and deliver a seamless customer experience. Gather customer feedback and provide insights to support business improvements. Work towards individual and team leasing targets and KPIs. Ensure all activities are completed in line with relevant property and data protection regulations. What We're Looking For Previous experience in residential property leasing, lettings, single-family housing, estate agency, Build to Rent (BTR), RSA with leasing experience, or PBSA leasing environments. Previous experience leading, mentoring or supervising a team. Strong communication and relationship-building skills. Confident using CRM systems and managing multiple enquiries simultaneously. Highly organised with excellent attention to detail. Target-driven with a passion for delivering outstanding customer service. Knowledge of the lettings process, referencing and Right to Rent checks. Ability to motivate and support a team while remaining hands-on in day-to-day leasing activities. What's on Offer Opportunity to join a growing and ambitious residential property business. Varied role with real opportunity to influence the customer journey and team performance. Supportive team environment with ongoing training and development. Opportunity to develop leadership skills within a fast-growing organisation. Competitive salary of 35,000 per annum . Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database
Jul 15, 2026
Full time
Team Leader - Residential Property Leasing Location: Stockport Salary: 35,000 per annum Hours: 37.5 hours per week Working Pattern: Working 5 days out of 7 on a rota basis. Shifts are Monday to Friday between 8am - 8pm, and weekends 9:00am-5:00pm . About the Role Our client is an innovative residential property leasing business creating high-quality rental communities across both single-family homes and Build to Rent apartment developments . They are looking for an experienced and customer-focused Team Leader - Residential Property Leasing to join their growing team. This role combines hands-on residential property leasing responsibilities with day-to-day leadership of the Leasing team, ensuring excellent customer service, operational efficiency and achievement of occupancy targets. The successful candidate will lead by example, managing their own leasing pipeline while supporting and developing a team of Leasing Consultants. Key Responsibilities Team Leadership Oversee the day-to-day workload and performance of the Residential Property Leasing team. Conduct regular 1-2-1 meetings and performance reviews, providing coaching, support and development. Manage team holiday requests, sickness absence and rota planning to ensure effective service coverage. Monitor team performance against KPIs, occupancy targets and service standards. Produce, analyse and distribute reports from the CRM and telephony systems to provide insight into team and business performance. Identify opportunities to improve processes, productivity and customer experience. Act as an escalation point for customer queries and support the team in resolving complex cases. Foster a positive, collaborative and results-driven team culture. Residential Property Leasing Responsibilities Manage inbound enquiries and proactively engage with prospective residents via phone, email, WhatsApp and other communication channels. Guide customers through the entire leasing journey, from initial enquiry to move-in. Maintain property listings across multiple platforms, ensuring information is accurate, up to date and well presented. Manage leads and applications through the CRM system, ensuring timely follow-up and excellent customer service. Progress applications, referencing and Right to Rent checks while keeping applicants informed throughout the process. Work closely with viewing agents and internal teams to maximise occupancy and deliver a seamless customer experience. Gather customer feedback and provide insights to support business improvements. Work towards individual and team leasing targets and KPIs. Ensure all activities are completed in line with relevant property and data protection regulations. What We're Looking For Previous experience in residential property leasing, lettings, single-family housing, estate agency, Build to Rent (BTR), RSA with leasing experience, or PBSA leasing environments. Previous experience leading, mentoring or supervising a team. Strong communication and relationship-building skills. Confident using CRM systems and managing multiple enquiries simultaneously. Highly organised with excellent attention to detail. Target-driven with a passion for delivering outstanding customer service. Knowledge of the lettings process, referencing and Right to Rent checks. Ability to motivate and support a team while remaining hands-on in day-to-day leasing activities. What's on Offer Opportunity to join a growing and ambitious residential property business. Varied role with real opportunity to influence the customer journey and team performance. Supportive team environment with ongoing training and development. Opportunity to develop leadership skills within a fast-growing organisation. Competitive salary of 35,000 per annum . Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database
Restaurant Manager Our client is a globally recognised Quick Service Restaurant operator with an established international presence and ambitious growth plans across the UK. Due to continued expansion, they are seeking an experienced Restaurant Manager to join their growing operation and support their Liverpool branch. This is an excellent opportunity to join a people-focused business that invests heavily in training, development, and long-term career progression. The Role Responsible for the day-to-day management of a busy, fast-paced, high-volume restaurant. Leading, motivating, and developing a team of managers and crew members to deliver operational excellence. Ensuring exceptional standards of guest service, food quality, cleanliness, and compliance at all times. Managing labour, inventory, and controllable costs to achieve business targets. Driving sales performance and delivering against key operational and commercial KPIs. Maintaining high standards of food safety, health & safety, and company procedures. Creating a positive team culture focused on engagement, development, and performance. The Person Previous experience as a Restaurant Manager, General Manager, or equivalent leadership role within a high-volume QSR, fast food, hospitality, or retail environment. Strong leadership skills with experience managing medium to large teams. Commercially aware with a good understanding of operational metrics and profit performance. Highly organised with a strong focus on standards, compliance, and customer experience. A hands-on leader who can thrive in a fast-paced environment. Excellent communication and people-development skills. Full right to work in the UK. The Package Competitive basic salary dependent on experience, up to £40,000. Performance-related bonus scheme. Comprehensive training and development programme. Excellent career progression opportunities within a rapidly growing international business. Additional employee benefits package. By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database, and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours.
Jul 15, 2026
Full time
Restaurant Manager Our client is a globally recognised Quick Service Restaurant operator with an established international presence and ambitious growth plans across the UK. Due to continued expansion, they are seeking an experienced Restaurant Manager to join their growing operation and support their Liverpool branch. This is an excellent opportunity to join a people-focused business that invests heavily in training, development, and long-term career progression. The Role Responsible for the day-to-day management of a busy, fast-paced, high-volume restaurant. Leading, motivating, and developing a team of managers and crew members to deliver operational excellence. Ensuring exceptional standards of guest service, food quality, cleanliness, and compliance at all times. Managing labour, inventory, and controllable costs to achieve business targets. Driving sales performance and delivering against key operational and commercial KPIs. Maintaining high standards of food safety, health & safety, and company procedures. Creating a positive team culture focused on engagement, development, and performance. The Person Previous experience as a Restaurant Manager, General Manager, or equivalent leadership role within a high-volume QSR, fast food, hospitality, or retail environment. Strong leadership skills with experience managing medium to large teams. Commercially aware with a good understanding of operational metrics and profit performance. Highly organised with a strong focus on standards, compliance, and customer experience. A hands-on leader who can thrive in a fast-paced environment. Excellent communication and people-development skills. Full right to work in the UK. The Package Competitive basic salary dependent on experience, up to £40,000. Performance-related bonus scheme. Comprehensive training and development programme. Excellent career progression opportunities within a rapidly growing international business. Additional employee benefits package. By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database, and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours.
We are recruiting for a Duty Manager to join one of the UK's most sought after and delightful wellness and spa destinations. The Duty Manager will be part of one of the most renown wellness and spa retreats that attracts guests from all over the country, and will be an opportunity that will truly allow you to be proud of what you are a part of. This is a hands on role where the Duty Manager will help lead and develop the team within the resort with complete creative freedom, while creating memorable experiences for guests. What you will be doing - Maintain exceptional hotel standards, ensuring service, presentation, and cleanliness are consistently upheld. Lead by example, ensuring team appearance, conduct, and professionalism meet company standards. Support the day to day operation of all hotel departments, providing hands on assistance where required. Act as the main point of contact for staff, providing direction, making decisions, and resolving operational issues. Work closely with the General Manager to ensure the smooth and efficient running of the hotel. Develop, implement, and monitor hotel policies, procedures, and service standards to ensure compliance. Handle guest enquiries and complaints promptly, implementing improvements to enhance the guest experience. Support Heads of Department with daily operational responsibilities and cross department collaboration. Ensure compliance with health and safety, data protection, confidentiality, and all company policies. Carry out any additional duties reasonably required to support the successful operation of the hotel, including flexible working when necessary. This is a fantastic opportunity for a Duty Manager to express their passion for hospitality and wellness while developing their career with great career opportunities and progression. PLEASE NOTE Due to location you must have your own transport. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Jul 15, 2026
Full time
We are recruiting for a Duty Manager to join one of the UK's most sought after and delightful wellness and spa destinations. The Duty Manager will be part of one of the most renown wellness and spa retreats that attracts guests from all over the country, and will be an opportunity that will truly allow you to be proud of what you are a part of. This is a hands on role where the Duty Manager will help lead and develop the team within the resort with complete creative freedom, while creating memorable experiences for guests. What you will be doing - Maintain exceptional hotel standards, ensuring service, presentation, and cleanliness are consistently upheld. Lead by example, ensuring team appearance, conduct, and professionalism meet company standards. Support the day to day operation of all hotel departments, providing hands on assistance where required. Act as the main point of contact for staff, providing direction, making decisions, and resolving operational issues. Work closely with the General Manager to ensure the smooth and efficient running of the hotel. Develop, implement, and monitor hotel policies, procedures, and service standards to ensure compliance. Handle guest enquiries and complaints promptly, implementing improvements to enhance the guest experience. Support Heads of Department with daily operational responsibilities and cross department collaboration. Ensure compliance with health and safety, data protection, confidentiality, and all company policies. Carry out any additional duties reasonably required to support the successful operation of the hotel, including flexible working when necessary. This is a fantastic opportunity for a Duty Manager to express their passion for hospitality and wellness while developing their career with great career opportunities and progression. PLEASE NOTE Due to location you must have your own transport. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview Solus, part of the Aviva family, is growing our Technology capability and we're looking for a talented Performance and Monitoring Engineer to help us strengthen the stability, reliability and performance of our systems. If you're passionate about monitoring, observability and using data to proactively improve service health, this is a great opportunity to make a real impact across a large, modern technology estate. Responsibilities You'll be our subject matter expert for monitoring and performance, responsible for designing, implementing and maintaining the tools and dashboards that give us real-time visibility of our infrastructure, applications and cloud services. Your focus will include: Owning and optimising platforms such as LogicMonitor, Azure Monitor, App Insights and Log Analytics Building meaningful dashboards, alerts, telemetry pipelines and performance insights Identifying risks, trends and early indicators to prevent incidents before they happen Carrying out deep-dive investigations into performance issues and recommending improvements Working with Platform, Operations, Security and Product teams to ensure systems are reliable, available and scalable Automating responses and integrations to improve speed, accuracy and consistency Supporting major changes, deployments and post-incident reviews with data-driven evidence Qualifications Strong experience with monitoring and observability tools (LogicMonitor, Azure Monitor, App Insights, Log Analytics, Defender for Cloud) Excellent understanding of cloud performance, IaaS/PaaS, networking fundamentals, API performance and capacity modelling Skilled in dashboards, log queries (KQL), custom metrics and performance analysis Ability to diagnose complex issues across infrastructure, networks, applications or databases Confident scripting and automation skills (PowerShell, Azure Automation, Graph API) Clear communicator who can simplify technical detail for both technical and non-technical teams Desirable qualifications Microsoft certifications (AZ-900, AZ-104, AZ-305, AZ-500) or similar Experience with LogicMonitor admin, Grafana or other observability tools Familiarity with SRE concepts (SLIs, SLOs, error budgets) Understanding of ITIL processes Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Jul 15, 2026
Full time
Overview Solus, part of the Aviva family, is growing our Technology capability and we're looking for a talented Performance and Monitoring Engineer to help us strengthen the stability, reliability and performance of our systems. If you're passionate about monitoring, observability and using data to proactively improve service health, this is a great opportunity to make a real impact across a large, modern technology estate. Responsibilities You'll be our subject matter expert for monitoring and performance, responsible for designing, implementing and maintaining the tools and dashboards that give us real-time visibility of our infrastructure, applications and cloud services. Your focus will include: Owning and optimising platforms such as LogicMonitor, Azure Monitor, App Insights and Log Analytics Building meaningful dashboards, alerts, telemetry pipelines and performance insights Identifying risks, trends and early indicators to prevent incidents before they happen Carrying out deep-dive investigations into performance issues and recommending improvements Working with Platform, Operations, Security and Product teams to ensure systems are reliable, available and scalable Automating responses and integrations to improve speed, accuracy and consistency Supporting major changes, deployments and post-incident reviews with data-driven evidence Qualifications Strong experience with monitoring and observability tools (LogicMonitor, Azure Monitor, App Insights, Log Analytics, Defender for Cloud) Excellent understanding of cloud performance, IaaS/PaaS, networking fundamentals, API performance and capacity modelling Skilled in dashboards, log queries (KQL), custom metrics and performance analysis Ability to diagnose complex issues across infrastructure, networks, applications or databases Confident scripting and automation skills (PowerShell, Azure Automation, Graph API) Clear communicator who can simplify technical detail for both technical and non-technical teams Desirable qualifications Microsoft certifications (AZ-900, AZ-104, AZ-305, AZ-500) or similar Experience with LogicMonitor admin, Grafana or other observability tools Familiarity with SRE concepts (SLIs, SLOs, error budgets) Understanding of ITIL processes Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview At Solus, part of the Aviva family, we are continuing to modernise, simplify and strengthen our technology landscape. We are looking for a Solutions Architect who can bring clarity, leadership and technical depth to help shape how our business evolves. About the role As a senior technical leader, you will define and guide the enterprise architecture that underpins our products, platforms and operations. You will work across all architecture domains, ensuring our solutions are scalable, secure, resilient and aligned to our technology strategy. You will partner with Product, Platform, Cyber, Operations, Change and business stakeholders to reduce complexity, modernise legacy systems and support confident decision making across the organisation. Location: Fully remote (UK based). Responsibilities Define and maintain our enterprise and target state architecture across applications, cloud, integrations, infrastructure, data and security. Produce high quality solution designs for new products, enhancements and integrations, including Evolve. Provide architectural leadership, ensuring designs are scalable, supportable, resilient and operationally sound. Lead our Technical Design Authority, ensuring governance is fair, consistent and enabling. Maintain architectural standards, principles, patterns and decision records. Provide guidance and assurance throughout delivery, helping teams interpret and apply architecture best practice. Shape integration architecture and patterns, ensuring secure and reliable data flows across internal and external systems. Collaborate with senior stakeholders, simplifying complex concepts and supporting business case development. Identify architectural risks early and work with Cyber, GRC and Data teams to embed security and compliance by design. Qualifications Strong experience across enterprise architecture domains including cloud, data, applications, infrastructure and security. Deep knowledge of modern enterprise patterns, SaaS adoption, API and event based integrations and resilience approaches. Experience establishing and governing architecture standards and principles. Ability to balance cost, complexity, scalability and security to support confident decision making. Strong communication skills with the ability to bring clarity to complex topics. Architecture frameworks such as TOGAF, SAFe Architect or BCS (or equivalent experience). Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Jul 15, 2026
Full time
Overview At Solus, part of the Aviva family, we are continuing to modernise, simplify and strengthen our technology landscape. We are looking for a Solutions Architect who can bring clarity, leadership and technical depth to help shape how our business evolves. About the role As a senior technical leader, you will define and guide the enterprise architecture that underpins our products, platforms and operations. You will work across all architecture domains, ensuring our solutions are scalable, secure, resilient and aligned to our technology strategy. You will partner with Product, Platform, Cyber, Operations, Change and business stakeholders to reduce complexity, modernise legacy systems and support confident decision making across the organisation. Location: Fully remote (UK based). Responsibilities Define and maintain our enterprise and target state architecture across applications, cloud, integrations, infrastructure, data and security. Produce high quality solution designs for new products, enhancements and integrations, including Evolve. Provide architectural leadership, ensuring designs are scalable, supportable, resilient and operationally sound. Lead our Technical Design Authority, ensuring governance is fair, consistent and enabling. Maintain architectural standards, principles, patterns and decision records. Provide guidance and assurance throughout delivery, helping teams interpret and apply architecture best practice. Shape integration architecture and patterns, ensuring secure and reliable data flows across internal and external systems. Collaborate with senior stakeholders, simplifying complex concepts and supporting business case development. Identify architectural risks early and work with Cyber, GRC and Data teams to embed security and compliance by design. Qualifications Strong experience across enterprise architecture domains including cloud, data, applications, infrastructure and security. Deep knowledge of modern enterprise patterns, SaaS adoption, API and event based integrations and resilience approaches. Experience establishing and governing architecture standards and principles. Ability to balance cost, complexity, scalability and security to support confident decision making. Strong communication skills with the ability to bring clarity to complex topics. Architecture frameworks such as TOGAF, SAFe Architect or BCS (or equivalent experience). Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Senior Purview Consultant - Data Security projects, enterprise level engagements! Fully remote role, UK based applicants only SC clearance highly preferrable, although eligibility accepted (must be a UK resident for 5+ years) About the Role We are seeking an experienced Senior Purview Consultant to lead the design, implementation and optimisation of Microsoft Purview solutions across enterprise environments. This is a hands-on consulting role focused on delivering Information Protection, Data Loss Prevention (DLP) and Data Governance solutions using the Microsoft Purview suite. You'll work closely with clients and internal stakeholders to design secure, compliant data protection strategies while helping organisations maximise the value of their Microsoft 365 investment. This is an excellent opportunity for someone with deep Microsoft Purview expertise who enjoys working directly with clients, solving complex security challenges and delivering high-quality technical solutions. Key Responsibilities Microsoft Purview Delivery Design, implement and optimise Microsoft Purview Information Protection and Data Loss Prevention (DLP) solutions. Deliver Microsoft Purview engagements across enterprise Microsoft 365 and Azure environments. Configure and manage sensitivity labels, label policies and data protection controls. Implement Microsoft Purview Information Protection capabilities to safeguard sensitive business information. Data Classification & Information Protection Design and implement enterprise data classification strategies. Configure and optimise Sensitive Information Types (SITs), Exact Data Match (EDM) and Trainable Classifiers. Develop and implement labelling and protection policies across Microsoft 365 workloads. Advise clients on Information Protection and data governance best practices. Security Architecture & Risk Conduct security assessments and identify data protection risks. Design secure solutions aligned with regulatory and business requirements. Recommend and implement appropriate security controls to reduce organisational risk. Support cloud security architecture across Microsoft Azure environments. Compliance & Governance Deliver solutions that support GDPR and other regulatory compliance requirements. Implement auditing, monitoring and reporting capabilities. Support Information Governance and Data Lifecycle Management initiatives. Contribute to security standards, governance frameworks and best practices. Essential Skills & Experience Extensive experience delivering Microsoft Purview solutions within enterprise environments. Strong hands-on experience with Microsoft Purview Information Protection and Data Loss Prevention (DLP). Expertise in Sensitive Information Types (SITs), Exact Data Match (EDM) and Trainable Classifiers. Strong understanding of Microsoft 365 Compliance and Information Governance. Experience implementing sensitivity labels, retention policies and compliance controls. Knowledge of Microsoft Azure security and cloud security best practices. Experience with Identity & Access Management (IAM), encryption technologies and security controls. Strong consulting, stakeholder management and client-facing communication skills. Excellent analytical, problem-solving and documentation skills. Desirable Skills Experience delivering Microsoft Purview consultancy within Professional Services or Managed Services environments. Knowledge of Microsoft Entra ID, Microsoft Defender and the wider Microsoft Security ecosystem. Experience working within highly regulated industries. Microsoft certifications relating to Microsoft Purview, Microsoft Security or Azure Security. Experience with Power BI, SQL Server or enterprise data platforms. Why Join? Deliver enterprise-scale Microsoft Purview transformation projects. Work with leading Microsoft security technologies. Collaborate with experienced consultants and security specialists. Access ongoing Microsoft certification and professional development opportunities. Competitive salary, comprehensive benefits and flexible working. Apply now, actively interviewing!
Jul 15, 2026
Full time
Senior Purview Consultant - Data Security projects, enterprise level engagements! Fully remote role, UK based applicants only SC clearance highly preferrable, although eligibility accepted (must be a UK resident for 5+ years) About the Role We are seeking an experienced Senior Purview Consultant to lead the design, implementation and optimisation of Microsoft Purview solutions across enterprise environments. This is a hands-on consulting role focused on delivering Information Protection, Data Loss Prevention (DLP) and Data Governance solutions using the Microsoft Purview suite. You'll work closely with clients and internal stakeholders to design secure, compliant data protection strategies while helping organisations maximise the value of their Microsoft 365 investment. This is an excellent opportunity for someone with deep Microsoft Purview expertise who enjoys working directly with clients, solving complex security challenges and delivering high-quality technical solutions. Key Responsibilities Microsoft Purview Delivery Design, implement and optimise Microsoft Purview Information Protection and Data Loss Prevention (DLP) solutions. Deliver Microsoft Purview engagements across enterprise Microsoft 365 and Azure environments. Configure and manage sensitivity labels, label policies and data protection controls. Implement Microsoft Purview Information Protection capabilities to safeguard sensitive business information. Data Classification & Information Protection Design and implement enterprise data classification strategies. Configure and optimise Sensitive Information Types (SITs), Exact Data Match (EDM) and Trainable Classifiers. Develop and implement labelling and protection policies across Microsoft 365 workloads. Advise clients on Information Protection and data governance best practices. Security Architecture & Risk Conduct security assessments and identify data protection risks. Design secure solutions aligned with regulatory and business requirements. Recommend and implement appropriate security controls to reduce organisational risk. Support cloud security architecture across Microsoft Azure environments. Compliance & Governance Deliver solutions that support GDPR and other regulatory compliance requirements. Implement auditing, monitoring and reporting capabilities. Support Information Governance and Data Lifecycle Management initiatives. Contribute to security standards, governance frameworks and best practices. Essential Skills & Experience Extensive experience delivering Microsoft Purview solutions within enterprise environments. Strong hands-on experience with Microsoft Purview Information Protection and Data Loss Prevention (DLP). Expertise in Sensitive Information Types (SITs), Exact Data Match (EDM) and Trainable Classifiers. Strong understanding of Microsoft 365 Compliance and Information Governance. Experience implementing sensitivity labels, retention policies and compliance controls. Knowledge of Microsoft Azure security and cloud security best practices. Experience with Identity & Access Management (IAM), encryption technologies and security controls. Strong consulting, stakeholder management and client-facing communication skills. Excellent analytical, problem-solving and documentation skills. Desirable Skills Experience delivering Microsoft Purview consultancy within Professional Services or Managed Services environments. Knowledge of Microsoft Entra ID, Microsoft Defender and the wider Microsoft Security ecosystem. Experience working within highly regulated industries. Microsoft certifications relating to Microsoft Purview, Microsoft Security or Azure Security. Experience with Power BI, SQL Server or enterprise data platforms. Why Join? Deliver enterprise-scale Microsoft Purview transformation projects. Work with leading Microsoft security technologies. Collaborate with experienced consultants and security specialists. Access ongoing Microsoft certification and professional development opportunities. Competitive salary, comprehensive benefits and flexible working. Apply now, actively interviewing!
Project Manager / Programme Manager, Sporting Sector, Central London, £(Apply online only) per day, West London. Remote / Hybrid Working Available Project Manager / Programme Manager - Our client in the sporting sector provides high-quality sporting entertainment from its venues, as well as a voice for sport enthusiasts. The organisation has thousands of members from all walks of life, ranging from professionals to occasional (but enthusiastic) amateurs, and is highly regarded in the sporting community. As part of a continuing programme of modernisation of the organisation, which is focused on the digital enablement of members and sports professionals, an opportunity has arisen for a Project Manager / Programme Manager to lead a programme of digital change and transformation at their headquarters / location in West London. The incoming Project Manager / Programme Manager will team up with the Chairman, CEO, Board of Trustees, senior executives, and other stakeholders to execute a digital strategy and road map for the organisation, taking advantage of new technological opportunities. In addition to providing improved IT support and access at sporting events, the Project Manager / Programme Manager will be a pioneer in demonstrating how advancements in digital engagement and technology can enhance overall engagement with members and enthusiasts across the nation. Our client seeks an experienced Project Manager / Programme Manager who is looking for a new challenge in a well-respected organisation to implement change through the introduction of new technologies and digital solutions. Requirements The Project Manager / Programme Manager ideally should have some experience of digital transformation project or programme management, as well as being experienced in wider project management. Proven track record in successful delivery of projects and programmes of enterprise scale Experience of delivering large-scale post implementation changes Demonstrable experience of managing projects in multiple locations Demonstrable experience in managing system implementation partners Experience in Agile and waterfall methodologies Linear Executive Search acts as an employment agency for permanent recruitment and employment business for the supply of temporary and permanent workers. By applying for this job you accept our Data Protection Policy which can be found on our website.
Jul 15, 2026
Contractor
Project Manager / Programme Manager, Sporting Sector, Central London, £(Apply online only) per day, West London. Remote / Hybrid Working Available Project Manager / Programme Manager - Our client in the sporting sector provides high-quality sporting entertainment from its venues, as well as a voice for sport enthusiasts. The organisation has thousands of members from all walks of life, ranging from professionals to occasional (but enthusiastic) amateurs, and is highly regarded in the sporting community. As part of a continuing programme of modernisation of the organisation, which is focused on the digital enablement of members and sports professionals, an opportunity has arisen for a Project Manager / Programme Manager to lead a programme of digital change and transformation at their headquarters / location in West London. The incoming Project Manager / Programme Manager will team up with the Chairman, CEO, Board of Trustees, senior executives, and other stakeholders to execute a digital strategy and road map for the organisation, taking advantage of new technological opportunities. In addition to providing improved IT support and access at sporting events, the Project Manager / Programme Manager will be a pioneer in demonstrating how advancements in digital engagement and technology can enhance overall engagement with members and enthusiasts across the nation. Our client seeks an experienced Project Manager / Programme Manager who is looking for a new challenge in a well-respected organisation to implement change through the introduction of new technologies and digital solutions. Requirements The Project Manager / Programme Manager ideally should have some experience of digital transformation project or programme management, as well as being experienced in wider project management. Proven track record in successful delivery of projects and programmes of enterprise scale Experience of delivering large-scale post implementation changes Demonstrable experience of managing projects in multiple locations Demonstrable experience in managing system implementation partners Experience in Agile and waterfall methodologies Linear Executive Search acts as an employment agency for permanent recruitment and employment business for the supply of temporary and permanent workers. By applying for this job you accept our Data Protection Policy which can be found on our website.
Job Description: Programme Manager - Housing Systems Transformation Location: Hybrid - Adur and Worthing (you will be required to work in Adur (Lancing / Shoreham) or Worthing two days per week. Duration: July 2026 - June 2027 Working Pattern: 4 days per week (8.00 am - 5.00 pm) Rate: £400 per day A major housing provider in Adur (West Sussex) is embarking on a significant transformation programme, replacing multiple legacy systems with a single, modern, cloud-hosted Housing Management System, MRI Enterprise System would be desirable. This is a high-profile enterprise programme that will improve services for over 2,500 households, strengthen regulatory compliance, enhance data quality and deliver a significantly improved digital experience for residents and staff. The Role You will lead the full lifecycle delivery of a large-scale Housing Management System transformation, from mobilisation through implementation, testing, cutover and post-go-live stabilisation. You will provide programme leadership across technical, data and business change workstreams, ensuring delivery of a secure, compliant and future-ready SaaS platform aligned with governance and IT standards. Key Responsibilities Own and manage the end-to-end programme plan, including scope, milestones, risks, budget, governance and reporting Lead multi-workstream delivery covering system configuration, integrations and environment management Oversee complex data cleansing and migration from multiple legacy housing systems Manage integrations across housing, repairs, finance, community safety and corporate platforms with Building Safety as the consistent thread. Lead testing cycles including System Integration Testing and User Acceptance Testing Drive organisational change, process redesign, training and business readiness activity Ensure alignment with cloud strategy, cyber security, data protection and architectural standards Manage suppliers and contractual deliverables Oversee go-live planning, stabilisation and transition into Business as Usual support Track and deliver measurable benefits including compliance improvements, efficiency gains and digital adoption Essential Experience Proven experience delivering complex Housing Management System implementations Strong understanding of end-to-end landlord services including rents, repairs, allocations and compliance Experience working with SaaS platforms such as NEC Housing, Microsoft Dynamics 365 or similar enterprise HMS solutions Demonstrable experience of large-scale data migration from multiple legacy systems Strong programme governance and stakeholder management experience Experience leading organisational and digital change within housing or local authority environments This is an excellent opportunity to lead a major enterprise transformation programme with real impact across housing services. For further information, please get in touch.
Jul 15, 2026
Contractor
Job Description: Programme Manager - Housing Systems Transformation Location: Hybrid - Adur and Worthing (you will be required to work in Adur (Lancing / Shoreham) or Worthing two days per week. Duration: July 2026 - June 2027 Working Pattern: 4 days per week (8.00 am - 5.00 pm) Rate: £400 per day A major housing provider in Adur (West Sussex) is embarking on a significant transformation programme, replacing multiple legacy systems with a single, modern, cloud-hosted Housing Management System, MRI Enterprise System would be desirable. This is a high-profile enterprise programme that will improve services for over 2,500 households, strengthen regulatory compliance, enhance data quality and deliver a significantly improved digital experience for residents and staff. The Role You will lead the full lifecycle delivery of a large-scale Housing Management System transformation, from mobilisation through implementation, testing, cutover and post-go-live stabilisation. You will provide programme leadership across technical, data and business change workstreams, ensuring delivery of a secure, compliant and future-ready SaaS platform aligned with governance and IT standards. Key Responsibilities Own and manage the end-to-end programme plan, including scope, milestones, risks, budget, governance and reporting Lead multi-workstream delivery covering system configuration, integrations and environment management Oversee complex data cleansing and migration from multiple legacy housing systems Manage integrations across housing, repairs, finance, community safety and corporate platforms with Building Safety as the consistent thread. Lead testing cycles including System Integration Testing and User Acceptance Testing Drive organisational change, process redesign, training and business readiness activity Ensure alignment with cloud strategy, cyber security, data protection and architectural standards Manage suppliers and contractual deliverables Oversee go-live planning, stabilisation and transition into Business as Usual support Track and deliver measurable benefits including compliance improvements, efficiency gains and digital adoption Essential Experience Proven experience delivering complex Housing Management System implementations Strong understanding of end-to-end landlord services including rents, repairs, allocations and compliance Experience working with SaaS platforms such as NEC Housing, Microsoft Dynamics 365 or similar enterprise HMS solutions Demonstrable experience of large-scale data migration from multiple legacy systems Strong programme governance and stakeholder management experience Experience leading organisational and digital change within housing or local authority environments This is an excellent opportunity to lead a major enterprise transformation programme with real impact across housing services. For further information, please get in touch.
Data Protection Lead Location: London, Bristol or Manchester (Hybrid - typically 1 day per week onsite) Contract: 6 Months IR35: 650 daily Inside IR35 Clearance: BPSS The Opportunity We are seeking an experienced Data Protection Lead to join a high-profile digital delivery environment, supporting the development of innovative digital products and services. This is a hands-on role for a privacy professional who enjoys working closely with product, technology, analytics and delivery teams to ensure privacy requirements are embedded from the outset. You will play a key role in delivering practical data protection solutions, conducting risk assessments, and enabling teams to deliver at pace while maintaining compliance. This is not a strategic leadership or people management position. We're looking for a practitioner who is comfortable getting into the detail of complex digital services, privacy risks and DPIAs. Key Responsibilities Lead and deliver Data Protection Impact Assessments (DPIAs) for new and existing digital services. Provide expert advice on UK GDPR, Data Protection Act requirements and privacy best practices. Embed Privacy by Design principles throughout the product and delivery lifecycle. Support the creation and maintenance of: Privacy Notices Records of Processing Activities (ROPAs) Data-sharing documentation Risk assessments Work closely with product managers, delivery teams, engineers and stakeholders to identify and mitigate privacy risks. Analyse digital products, data flows and technical architectures to assess compliance implications. Provide pragmatic, risk-based guidance that enables delivery while maintaining regulatory compliance. Support governance activities relating to emerging technologies and AI-enabled solutions. Essential Experience Minimum 3 years' experience in a Data Protection, Privacy or Information Governance role. Strong experience conducting and reviewing DPIAs. Proven expertise in UK GDPR and Data Protection legislation. Experience embedding Privacy by Design within digital products or services. Strong risk assessment and problem-solving capabilities. Experience working with technical stakeholders, digital teams and delivery environments. Excellent communication and stakeholder engagement skills. Ability to work collaboratively within multidisciplinary teams. Desirable Experience Experience working within digital delivery organisations. Knowledge of PECR, cookies and tracking technologies. Exposure to analytics platforms and privacy considerations surrounding digital analytics. Experience supporting AI governance or AI-related risk assessments. Public sector or government experience. Experience working within Agile delivery environments. Qualifications One or more of the following would be highly desirable: CIPP/E CIPM CIPT Data Protection Practitioner Certificate UK GDPR Practitioner Certificate Equivalent privacy or data protection qualification Equivalent practical experience will also be considered. Personal Attributes We are particularly interested in individuals who are: Personable and collaborative Pragmatic in their approach to compliance and risk Detail-oriented and analytical Comfortable working in fast-paced environments Able to build strong relationships across technical and non-technical teams Focused on delivery and outcomes rather than high-level strategy
Jul 15, 2026
Contractor
Data Protection Lead Location: London, Bristol or Manchester (Hybrid - typically 1 day per week onsite) Contract: 6 Months IR35: 650 daily Inside IR35 Clearance: BPSS The Opportunity We are seeking an experienced Data Protection Lead to join a high-profile digital delivery environment, supporting the development of innovative digital products and services. This is a hands-on role for a privacy professional who enjoys working closely with product, technology, analytics and delivery teams to ensure privacy requirements are embedded from the outset. You will play a key role in delivering practical data protection solutions, conducting risk assessments, and enabling teams to deliver at pace while maintaining compliance. This is not a strategic leadership or people management position. We're looking for a practitioner who is comfortable getting into the detail of complex digital services, privacy risks and DPIAs. Key Responsibilities Lead and deliver Data Protection Impact Assessments (DPIAs) for new and existing digital services. Provide expert advice on UK GDPR, Data Protection Act requirements and privacy best practices. Embed Privacy by Design principles throughout the product and delivery lifecycle. Support the creation and maintenance of: Privacy Notices Records of Processing Activities (ROPAs) Data-sharing documentation Risk assessments Work closely with product managers, delivery teams, engineers and stakeholders to identify and mitigate privacy risks. Analyse digital products, data flows and technical architectures to assess compliance implications. Provide pragmatic, risk-based guidance that enables delivery while maintaining regulatory compliance. Support governance activities relating to emerging technologies and AI-enabled solutions. Essential Experience Minimum 3 years' experience in a Data Protection, Privacy or Information Governance role. Strong experience conducting and reviewing DPIAs. Proven expertise in UK GDPR and Data Protection legislation. Experience embedding Privacy by Design within digital products or services. Strong risk assessment and problem-solving capabilities. Experience working with technical stakeholders, digital teams and delivery environments. Excellent communication and stakeholder engagement skills. Ability to work collaboratively within multidisciplinary teams. Desirable Experience Experience working within digital delivery organisations. Knowledge of PECR, cookies and tracking technologies. Exposure to analytics platforms and privacy considerations surrounding digital analytics. Experience supporting AI governance or AI-related risk assessments. Public sector or government experience. Experience working within Agile delivery environments. Qualifications One or more of the following would be highly desirable: CIPP/E CIPM CIPT Data Protection Practitioner Certificate UK GDPR Practitioner Certificate Equivalent privacy or data protection qualification Equivalent practical experience will also be considered. Personal Attributes We are particularly interested in individuals who are: Personable and collaborative Pragmatic in their approach to compliance and risk Detail-oriented and analytical Comfortable working in fast-paced environments Able to build strong relationships across technical and non-technical teams Focused on delivery and outcomes rather than high-level strategy
