21 jobs found

Luxury Country House Hotel Wiltshire, SN15 3QQ Full Time. Office-based. International Business Travel Competitive Salary. Performance Bonus. Service Charge. Excellent Staff Benefits. Lead the commercial future of one of the UK's most prestigious luxury country house hotels. A well-established agency has been retained to recruit an outstanding Commercial Director for a renowned luxury hospitality business in Wiltshire. This is a rare opportunity to join the senior leadership team of an established luxury hotel and play a key role in shaping its commercial strategy and long term growth. Reporting directly to the General Manager, you will oversee the commercial performance of the business across Sales, Revenue, Reservations, Events and Marketing. Working closely with operational leaders and an internationally recognised hotel brand, you will identify new opportunities, strengthen existing partnerships and drive sustainable revenue growth across both UK and international markets. Why join this business? Join the senior leadership team of an established luxury hospitality business. Lead the commercial strategy across multiple departments. Influence the future direction of a prestigious country house hotel. Build relationships across the UK and international luxury travel markets. Represent the business at industry events, trade shows and overseas sales visits. Work within a business committed to exceptional guest experiences and continuous growth. The Role As Commercial Director, you will provide strategic leadership across all commercial functions while maintaining a hands on approach to business development and client relationships. Your responsibilities will include: Developing and delivering the hotel's commercial strategy to achieve revenue and profit targets. Identifying new corporate, leisure, agency and international business opportunities. Leading and developing the Business Development, Events, Reservations, Revenue and Marketing teams. Working closely with operational departments to maximise commercial performance across the hotel. Monitoring market trends, competitor activity and demand to identify growth opportunities. Preparing commercial budgets, forecasts and annual sales plans. Building strong relationships with corporate clients, travel partners, agencies and tour operators. Representing the business at UK and international trade shows, networking events and client meetings. Producing regular commercial reports and presenting performance updates to senior leadership. What success looks like Revenue growth across all market segments. Increased corporate and agency business. Strong commercial collaboration across departments. Achievement and exceedance of budget targets. Growth in brand awareness across domestic and international markets. Development of a high performing commercial team. About You You are an experienced commercial leader with a passion for luxury hospitality and a proven ability to grow revenue, build relationships and inspire teams. You combine strategic thinking with a hands on leadership style and understand how sales, revenue, marketing and operations work together to deliver exceptional commercial performance. You will bring: A minimum of five years' experience in a senior commercial, sales or marketing leadership role within luxury hospitality. A proven track record of driving revenue growth and delivering commercial results. Experience leading and developing high performing commercial teams. Strong knowledge of hotel sales, revenue management and business development. Experience building corporate, leisure and group business. Strong commercial and financial awareness with experience preparing budgets and forecasts. Excellent communication, negotiation and relationship building skills. Willingness to travel within the UK and internationally. A full UK driving licence. Desirable Experience Experience within a luxury hotel, country house hotel or five star resort. Knowledge of Opera Cloud and Ideas RMS. Existing relationships within luxury travel, corporate and agency markets. Experience working alongside an international hotel brand. This opportunity would particularly suit an experienced: Commercial Director. Director of Sales & Marketing. Director of Sales. Head of Commercial. Senior commercial leader ready to step into a broader strategic role. Package Highly competitive salary. Performance bonus. Service charge. Comprehensive staff benefits. International travel opportunities. Career development within a leading luxury hospitality business. Opportunity to shape the commercial future of a prestigious country house hotel. To Apply Please submit your CV in confidence. If you are an ambitious commercial leader looking for the opportunity to influence the future of an exceptional luxury hospitality business, we would love to hear from you. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.

Finance Manager - Financial Reporting Consumer Nottinghamshire £55,000 - £65,000 plus excellent benefits The Opportunity A fantastic opportunity has arisen for a qualified accountant with a strong background in financial reporting, technical accounting, and controls to join a large, complex consumer-facing organisation. The business is an incredible employer and a company where you can grow a fantastic career. This is a highly visible role offering exposure to senior stakeholders across multiple business areas. You'll play a key role in maintaining financial integrity, ensuring compliance, strengthening controls, and supporting strategic decision-making within a dynamic and evolving environment. The Role Reporting to the Head of Finance, the Finance Manager - Financial Reporting will play a critical role in safeguarding the organisation's financial integrity while supporting the delivery of accurate reporting, robust governance, and continuous improvement across the finance function. This role offers broad exposure across a diverse and complex business, providing the opportunity to work with a wide range of stakeholders and contribute to key finance initiatives. Key Responsibilities Provide technical accounting expertise across complex accounting matters, ensuring compliance with IFRS and relevant statutory requirements. Support business decision-making through technical accounting guidance and financial insight. Prepare and review technical accounting papers and supporting documentation for internal and external stakeholders. Support the development, implementation, and enhancement of financial policies, procedures, and internal controls. Partner with internal and external auditors to ensure the timely resolution of control and compliance matters. Support month-end reporting activities, helping to improve reporting quality, controls, and processes across multiple entities. Assist in the preparation and review of statutory accounts and financial statements. Support finance transformation projects and continuous improvement initiatives. Coach and develop junior members of the finance team, sharing technical expertise and best practice. About You We're keen to speak with individuals who can demonstrate: ACA, ACCA or equivalent professional qualification. Strong technical accounting knowledge and a solid understanding of IFRS. Experience within financial reporting, technical accounting, audit, controls, or governance-focused finance roles. Strong understanding of financial risk management and internal controls. Excellent communication skills with the ability to explain complex financial concepts to both finance and non-finance stakeholders. Proven stakeholder management skills with the ability to influence at all levels. A proactive approach with a passion for continuous improvement and process enhancement. Strong organisational skills with the ability to manage multiple priorities and deliver to tight deadlines. Desirable Experience External audit experience. Exposure to both IFRS and US GAAP reporting environments. Experience supporting statutory accounts preparation and audit processes. Experience documenting, reviewing, and improving financial controls. Experience operating within a large, complex organisation. What's on Offer Competitive salary Annual bonus Excellent pension scheme Hybrid working Generous employee benefits package Ongoing professional development opportunities Wellbeing and support programmes Why Apply? This is an excellent opportunity to join a well-established organisation where you'll gain exposure to senior stakeholders, work on complex technical accounting matters, and play a key role in strengthening financial reporting and governance processes. The role offers genuine breadth, visibility, and the opportunity to develop your career within a high-performing finance function. Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BH36411

Operations Manager Location : London, England Salary : 50,000- 55,000 per annum Hours : 40 hours per week Industry : Travel and Tourism Are you an experienced Operations Manager with a strong commercial mindset and a passion for leading people? An exciting opportunity has arisen for an experienced Operations Manager to join a prestigious London visitor attraction. You'll oversee the day-to-day operation of a unique, customer-focused destination, leading a high-performing team while driving commercial success, operational excellence, and an exceptional guest experience. The Role As Operations Manager, you will be responsible for the safe and efficient operation of the site, leading and developing a high-performing team to deliver exceptional results. Working closely with senior stakeholders and contractors, you will drive operational excellence, outstanding customer service, and the successful delivery of commercial and contractual objectives. Key Responsibilities Lead, motivate, and develop a large operational team to deliver outstanding customer service. Drive commercial performance across the operation. Ensure compliance with all health & safety, operational, and quality standards. Manage budgets, KPIs, and operational performance. Oversee employee relations, including absence, disciplinary, grievance, and performance management. Build and maintain strong relationships with clients, contractors, and key stakeholders. Support incident management and business continuity procedures as part of the on-call management rota. About You We're looking for someone who can combine strong operational leadership with excellent commercial awareness and outstanding people management skills. You'll have: A minimum of 3 years' experience in a senior operational management role. Experience within a visitor attraction, transport, hospitality, leisure, or another customer-facing environment . Strong commercial experience with the ability to drive performance and deliver results. Excellent leadership and people management skills, with experience coaching and developing teams. Experience managing employee relations cases, including disciplinary, grievance, and absence management. Strong communication and stakeholder management skills. A degree or equivalent professional experience. IOSH or NEBOSH qualification (desirable). Working Pattern & Benefits 50,000- 55,000 per annum. 40 hours per week. Five days out of seven on a rotating rota. One weekend in every four. Participation in a 24/7 on-call rota, providing incident management support one week in every three . Opportunity to join a unique, high-profile London attraction and play a key role in its continued success. If you're a commercially minded operations leader who thrives in a busy, customer-focused environment and enjoys developing high-performing teams, we'd love to hear from you. INDHOSP

International Branded Hotel are looking for a Front Office Manager to lead the Front Office team and make sure every guest receives a smooth, friendly and professional experience from arrival to departure. The hotel is a full-service property near Fulwood, and well placed for business, events and leisure guests. With modern bedrooms, on-site dining, a fitness centre and flexible meeting and event space, the Front Office team plays a key role in keeping the guest journey running well. This is a hands-on leadership role for someone who enjoys being visible at the desk and around the hotel, supporting team members, improving standards and creating a warm welcome for every guest. You will join a hotel team where service matters, expectations are clear, and people are supported to grow through training, feedback and real responsibility. We are building a workplace where team members feel trusted, included and able to do a good job. In return, we look for people who care about guests, support their colleagues and take pride in keeping standards high, even when the hotel is busy. As Front Office Manager , you will bring calm, practical leadership to a busy Front Office environment, support the team with confidence and care, and help the hotel perform commercially while keeping guest experience, safety and team standards at the centre of every decision. WHAT YOU'LL DO • Lead the day-to-day Front Office operation, including reception, guest service, shift planning and team standards. • Support the team to deliver a smooth check-in, stay and check-out experience. • Monitor guest feedback and use it to improve service, communication and ways of working. • Recognise regular and VIP guests and support Hilton brand standards and loyalty activity. • Maximise room occupancy and revenue opportunities through strong availability awareness, upselling and rate discipline. • Coach, train and develop Front Office team members so they feel confident in their roles. • Manage performance, conduct and absence fairly and consistently, with support where needed. • Work closely with Housekeeping, Reservations, Sales, Food and Beverage, Maintenance and the Duty Management team. • Ensure Front Office procedures, cash handling, security, fire safety, health and safety and system use are followed correctly. WHAT YOU'LL BRING • Experience working at Front Office Manager level or in a similar hotel front office leadership role. • Strong understanding of hotel front office operations, guest service and team leadership. • A visible, approachable and hands-on leadership style. • Commercial awareness, including occupancy, rates, upselling and guest loyalty. • Confidence leading, coaching and developing team members. • Calm judgement under pressure and the ability to handle guest feedback or complaints professionally. • Good IT skills, including hotel systems, reports, email and Microsoft Office. • Strong communication skills and the ability to work well with other hotel departments. • A smart, professional approach in line with hotel and brand standards. • Hilton or branded full-service hotel experience would be an advantage, but is not essential. HOURS AND WORKING PATTERN This is a full-time hotel leadership role. The Front Office Manager working pattern will be based on the needs of the Front Office operation and will include shift work. Flexibility will be needed across weekdays, evenings, weekends and bank holidays, especially during peak arrival and departure times, major events, audits and busy guest periods. PAY AND BENEFITS • Salary: £33,000 to £35000 per annum plus Bonus • Contract: Full Time, Permanent • Benefits: Pension, Meals on Duty, Uniform, Hotel Discounts, Food & Drink Discounts, Training and Development opportunities, Gym Membership, Onsite Parking, Team Events and Celebrations, Company Sick Pay Scheme, Employee Assistance Scheme including Mental Health Support. WHERE THIS ROLE CAN LEAD The Front Office Manager role can provide progression into Rooms Division Manager, Operations Manager, Hotel Manager, cluster rooms leadership or wider senior hotel operations roles. WHAT HAPPENS NEXT To apply, please click on Apply, answer the screening questions and attach your CV for the Front Office Manager role. We aim to contact shortlisted candidates within 14 days. We welcome applications from people with different backgrounds and experiences. Reasonable adjustments will be considered throughout the recruitment process and in the role where required.

About the Role As Head Chef, you will lead the kitchen team to deliver exceptional food and outstanding service during every shift. You will be responsible for creating a positive, high-performing kitchen environment, ensuring operational excellence, maintaining food quality standards, and developing your team to achieve their full potential. This is a hands-on leadership role suited to an experienced chef who thrives in a fast-paced environment and is passionate about producing consistently excellent dishes while inspiring and supporting their team. Key Responsibilities Lead, motivate, and develop the kitchen team to achieve high performance and exceptional standards. Create a positive and collaborative working environment where team members can grow and succeed. Manage kitchen operations effectively during busy service periods. Recruit, train, coach, and support team members to maximise their potential. Ensure every dish is prepared and presented to the highest standards. Maintain consistency in food quality, portion control, and presentation. Drive efficient service while ensuring customer satisfaction remains a priority. Monitor and improve kitchen performance through effective planning and organisation. Maintain the highest standards of food hygiene, cleanliness, and health and safety. Ensure all food safety procedures and company policies are followed. Manage stock control, ordering, and waste reduction effectively. Conduct regular checks to ensure kitchen equipment is safe and operational. Manage labour and food costs to achieve business targets. Adapt quickly to challenges and make effective decisions under pressure. Identify opportunities to improve processes, productivity, and team performance. Support the wider management team in achieving overall business objectives. What We're Looking For Essential Skills & Experience Proven experience as a Head Chef, Kitchen Manager, or Senior Sous Chef in a high-volume environment. Strong leadership skills with experience managing, training, and developing teams. Excellent organisational and time management abilities. Ability to remain calm and effective under pressure. Strong understanding of food safety, hygiene regulations, and kitchen compliance. Passion for delivering high-quality food and exceptional customer experiences. Personal Attributes Positive and motivational leadership style. Excellent communication and interpersonal skills. Resilient, adaptable, and solution-focused. Strong attention to detail and commitment to standards. Commercial awareness and understanding of kitchen financial performance. What We Offer Competitive salary. Company pension scheme. Ongoing training, development, and career progression opportunities. Employee Assistance Programme providing mental health, wellbeing, financial, and legal support. Enhanced family-friendly policies. Flexible wage access options. Employee referral bonus scheme. Retail, leisure, and hospitality discounts. Recognition and reward programmes. A supportive and inclusive working environment.

Commercial Marketing Manager Hospitality London Zachary Daniels Recruitment 60-70k + Company Car + Circa 10% Annual Bonus Hybrid working / 2 days per week in office Zachary Daniels Recruitment are proudly representing a long-standing and highly respected hospitality group in the search for a Commercial Marketing Manager. This is an exciting opportunity to join a people-first business with an outstanding reputation, incredible culture, and a portfolio of unique pubs and pubs with rooms known for exceptional food, wine, beer and individual style. As Commercial Marketing Manager, you'll play a pivotal role in driving footfall, sales and brand growth across the estate. Working closely with Operations and the wider Sales & Marketing team, the Commercial Marketing Manager will lead insight-driven campaigns, seasonal activations and local marketing initiatives that deliver measurable commercial success. This is the perfect role for a commercially minded, hands-on marketer who thrives in a fast-paced hospitality environment and enjoys bringing campaigns to life with creativity and impact. Key Responsibilities: Lead and deliver annual and quarterly marketing strategies across key trading periods Develop commercially focused campaigns that drive sales, footfall and guest engagement Manage supplier partnerships and marketing activations to support premiumisation and growth Drive integrated sports marketing campaigns across the pub estate Act as brand guardian for the rooms business, increasing awareness and bookings Support new openings and capex projects with impactful launch strategies Collaborate cross-functionally with Operations, Finance and senior stakeholders What We're Looking For: Proven experience in a Commercial Marketing Manager role within hospitality, retail or leisure Commercially astute with strong analytical and strategic thinking skills Excellent stakeholder management and communication skills Experience delivering multi-channel campaigns in a fast-moving environment Passion for hospitality, customer experience and brand storytelling This hospitality group is known for empowering individuality, championing quality and creating standout guest experiences. The successful Commercial Marketing Manager will join a collaborative and ambitious team where ideas, innovation and entrepreneurial spirit are genuinely valued. Apply now with Zachary Daniels Recruitment to find out more about this fantastic Commercial Marketing Manager opportunity. BH36152

General Manager - Leisure / Hospitality / Entertainment Castleford Xscape £35k basic + uncapped monthly performance bonus Ready to take the lead in a fast-paced, experience-driven environment? An exciting entertainment and retail venue known for immersive spaces, themed bars, and unforgettable customer experiences, is looking for a dynamic General Manager to join their site. This is your chance to step into a venue where creativity meets hospitality. You'll oversee a diverse team, drive commercial success, and ensure every guest leaves talking about their visit. The Role With experience in leisure/retail, you will be putting into practice your valuable knowledge and building upon an already successful team. With full oversight of P&L, you will be the driving force of increasing revenue for the venue. Furthermore you will be: Leading, coaching and motivating your team to deliver exceptional service Overseeing bar operations and maintaining high standards across all front-of-house areas Managing performance, identifying development needs, and supporting staff growth Monitoring revenue streams and driving KPIs to maximise profitability Taking ownership of venue standards, atmosphere, and the overall guest journey Working closely with senior leadership to push the venue's vision forward Driving off-peak activity What We're Looking For At this stage in your career, you will be well versed in running a successful venue/team and have worked closely with senior management to drive business strategy forward. We are seeking someone who is confident, revenue focused and has a passion for exceeding goals. Having a good sense of humour certainly helps too. Other qualities we are looking for: Strong team management experience within hospitality, retail, or leisure Hands-on bar/front-of-house expertise A confident leader with proven performance management skills Someone who thrives in busy, high-energy environments A commercially aware manager with experience in revenue management and new business outreach A natural communicator who can inspire a team and handle challenges with ease Why Join Us You'll be part of a unique, storytelling-led brand known for its imaginative spaces and guest-centric approach Expect a supportive leadership team, opportunities to innovate, and a workplace where no two days are the same Competitive salary with an uncapped bonus structure True opportunity to innovate ideas and drive your business forward Staff discounts If you're passionate about delivering memorable experiences and ready to elevate a standout venue, we'd love to hear from you.

Leisure Duty Manager An exciting opportunity for a Leisure Duty Manager to lead daily operations across busy leisure, fitness and sports facilities. Ideal for candidates with leisure management, sports centre operations, swimming pool supervision, customer service and team leadership experience. If you've also worked in the following roles, we'd also like to hear from you: Assistant Leisure Centre Manager, Leisure Supervisor, Duty Manager, Leisure Operations Supervisor, Recreation Manager, Senior Leisure Duty Manager, Leisure Centre Manager, Sports Centre Manager, Leisure Centre Duty Manager SALARY: £31,668 per annum (£27,779 per annum + 14% Shift Allowance) + Benefits LOCATION: Hedge End, Southampton, Hampshire JOB TYPE: Full-Time, Permanent WORKING HOURS: 37 hours per week on average, 52 weeks per year. Two-week rolling shift pattern including evenings, weekends and bank holidays JOB OVERVIEW We have a fantastic new job opportunity for a Leisure Duty Manager to support the day-to-day operation of busy leisure and sports facilities serving the local community. As a Leisure Duty Manager you will lead operational teams, oversee swimming pool and fitness suite operations, maintain excellent customer service standards, support membership retention and ensure health and safety compliance across multiple facilities. Working closely with management colleagues, you will help deliver sports programmes, swim school activities, community events and leisure services whilst ensuring facilities remain safe, welcoming and fully operational. The Leisure Duty Manager will play a key role in staff supervision, leisure operations, sports centre management, customer engagement, marketing initiatives and the continued development of the organisation's facilities and services. DUTIES Your duties as the Leisure Duty Manager include: Lead Daily Operations: Oversee the smooth running of leisure centres, sports facilities, swimming pools and fitness areas Manage Staff Teams: Supervise, support and develop operational, fitness and instructor staff during shifts Maintain Health and Safety Standards: Ensure facilities operate safely and comply with all relevant procedures and regulations Support Swim School Development: Assist with programme delivery, administration, promotion and growth initiatives Drive Membership Retention: Implement customer engagement and retention programmes to support business objectives Oversee Facility Presentation: Maintain high standards of cleanliness, security and customer experience Coordinate Sports Programmes: Support the delivery of activities, events, swimming lessons and community programmes Monitor Financial Procedures: Complete cash handling, banking preparation and audit-compliant administrative tasks Support Marketing Activities: Assist with website content, social media updates and promotional campaigns Provide Excellent Customer Service: Build positive relationships with customers, clubs, visitors and stakeholders CANDIDATE REQUIREMENTS Essential NPLQ - National Pool Lifeguard Qualification Previous experience in leisure management, leisure supervision or sports centre operations Good understanding of the leisure industry Extensive knowledge of leisure centre, swimming pool and fitness facility operations Excellent communication and interpersonal skills Proven experience of leading and motivating teams Strong organisational skills and attention to detail Flexible approach to working hours and operational requirements Desirable Fitness Instructor Level 2 qualification Pool Plant Operation qualification Swim Teaching Level 1 or Level 2 qualification Recognised qualification in Leisure Management or NVQ Level 3 Experience with membership retention, leisure marketing and programme development BENEFITS Enrolment in one of the UK's largest public sector pension schemes A tax efficient Cycle-to-Work scheme through salary sacrifice A tax efficient IT Leasing scheme through salary sacrifice Friendly and sociable colleagues Staff membership rates to the modern on-site Leisure Centre Good transport links Free on-site car parking The school is committed to safeguarding and promoting the welfare of children and young people, and all staff and volunteers are expected to share this commitment. Successful candidates will be subject to DBS and other relevant employment checks. The school reserves the right to close vacancies early. APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14845 Full-Time, Permanent, Leisure Club Management Jobs, Careers and Vacancies. Find a new job and work in Hedge End, Southampton, Hampshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

Senior Marketing Manager Central London Up to 70,000 plus benefits Hospitality Sector Zachary Daniels is partnering with a globally recognised restaurant group to recruit a Senior Marketing Manager for their London team. This is a high impact role suited to someone from a fast paced, high volume environment such as QSR, casual dining or a multi-site consumer brand. You will take ownership of a key marketing channel across a portfolio of well-known brands, with a focus on driving commercial performance, cultural relevance and customer engagement. Working closely with teams across Marketing, Digital, Social, CRM and Operations, you will shape strategy and deliver integrated campaigns that connect with today's consumer, particularly younger, digitally engaged audiences. The Role Lead the development of a channel strategy aligned to commercial objectives Ensure the brand remains consistent, competitive and relevant across all touchpoints Support key initiatives including menu launches, pricing and value positioning Plan and deliver multi-channel campaigns from concept through to execution Own the marketing calendar and align activity with wider business priorities Collaborate with Digital, CRM and Operations teams to ensure campaigns land effectively online and in store Take ownership of channel performance across owned platforms Use data and CRM insight to drive segmentation, personalisation and optimisation Set KPIs, analyse results and continuously improve performance Lead partnerships, brand activations and local marketing initiatives Deliver culturally relevant campaigns that drive footfall, frequency and visibility Manage external agencies and influence stakeholders across the business Support and develop junior team members Manage budgets, forecasting and reporting with a strong commercial mindset What We Are Looking For Proven experience in a senior marketing role within QSR, hospitality, retail, leisure or another multi site consumer environment Experience within a high volume, fast moving brand would be highly advantageous Strong track record of delivering commercially impactful marketing campaigns Experience across CRM, owned channels and performance marketing Confident stakeholder manager with experience leading agencies and complex projects Commercially focused, data driven and comfortable making decisions based on insight and performance Strong understanding of campaigns that resonate with younger, digitally native audiences About You Strategic thinker who enjoys being hands on and working at pace Clear and confident communicator with sound judgement Collaborative and relationship driven Proactive, resilient and adaptable in a fast-paced environment Passionate about brand, customer experience and measurable results This is an opportunity to join a globally recognised hospitality brand during a period of growth and expansion. Apply now to find out more. Reference: BH35775

A growing visitor attraction in the heart of Stoke-on-Trent is looking for an experienced Operations Manager to take full ownership of the day-to-day running of the park and play a key role in shaping how the business develops as it continues to grow. This is a highly visible, hands-on role where you will manage teams, resolve issues, and maintain high standards across the visitor experience, while overseeing front-of-house operations, leading and developing a large diverse team, collaborating closely with other departments, and driving performance against key KPIs. As the Operations Manager, your key responsibilities will be: Take full ownership of the day-to-day operations, ensuring all areas are fully staffed, open, and operating to a high standard. Lead and manage a front-of-house team of approximately 40 staff across catering and guest services. Work closely with Operations Supervisors to develop team structure, performance, and capability. Collaborate effectively with the Animal Manager and wider teams to ensure smooth park operations across all departments. Maintain consistently high standards of guest experience, safety, and service delivery. Manage and resolve operational issues quickly and effectively to minimise disruption. Plan for seasonal peaks, busy periods, and events to ensure full operational readiness. Take ownership of key KPIs including guest satisfaction, complaint resolution, staff retention, health and safety compliance, operational efficiency, and revenue performance. Provide clear daily and weekly reporting to senior management, highlighting risks, performance, and improvements. Drive continuous improvement across all areas of park operations. The Operations Manager will have the following skills and attributes: Proven experience in an operations management role within a visitor attraction, leisure, hospitality, or retail environment. Strong track record of managing teams across multiple functions or departments. Demonstrated ability to deliver consistently against KPIs, including guest experience and operational performance. Experience managing high-volume trading periods, seasonal demand, and live events. Strong understanding of health and safety compliance and best practice. Experience with budgets, cost control, and commercial reporting. Excellent leadership and people management skills, with the ability to motivate and develop teams. This is a full-time, permanent position requiring flexibility to work a varied schedule based on the operational needs of the business. Working hours will include weekends, bank holidays, peak trading periods, seasonal events and other times of increased visitor demand. The role offers competitive pay up to £60,000 depending on experience, along with the opportunity to take real ownership of park operations and progress into a senior leadership position as the business grows. Appointment will be subject to DBS clearance, right to work checks and satisfactory references. If this sounds like the Operations Manager position for you, click apply now to send us your CV!

Your new companyA well-established multi-site public sector organisation is seeking an experienced Service Delivery Manager. The organisation are in the early stages of delivering their digital strategy and are looking for an experienced Service Delivery Manager to help them deliver their core business objectives. Your new roleAs the Service Delivery Manager, you will provide strategic and technical leadership across the organisation's technology estate. You will take ownership of the technical architecture, infrastructure, and critical systems, ensuring they are secure, resilient, and aligned to operational and organisational objectives. You will be responsible for defining and governing architecture across on-premises, cloud, and hybrid environments while translating business needs into clear technical roadmaps and delivery plans. The role also carries accountability for critical systems, ensuring high availability, performance, and recoverability in a demanding operational setting. In addition, you will lead and develop a team of senior engineers, providing direction, mentoring, and performance oversight across both business-as-usual operations and project delivery. You will act as the senior escalation point for major incidents and play a key role in driving service improvement, modernisation, and innovation across the ICT function. Working closely with internal stakeholders, external partners, and suppliers, you will ensure strong governance, effective change control, and adherence to security and compliance standards. What you'll need to succeedTo be successful in this role, you will bring significant experience in leading technical infrastructure or cloud environments, ideally within a complex environment. You will have a strong understanding of enterprise architecture, networks, and systems integration, alongside a proven ability to translate technical concepts into business outcomes. You will demonstrate strong leadership capability, with experience managing senior engineers or technical specialists, and will be comfortable operating at both strategic and operational levels. Excellent communication, stakeholder engagement, and supplier management skills are essential, as is experience working within structured service management frameworks such as ITIL. A proactive approach to continuous improvement, resilience planning, and service delivery will be key, along with the ability to operate effectively in a high-availability, high-pressure environment. What you'll get in returnIn return, you will join a forward-thinking organisation where technology underpins critical public services. You will have the opportunity to shape technical strategy, influence organisational direction, and lead the delivery of robust and resilient technology services.Salary up to 47,000 plus excellent benefits package, including generous annual leave entitlement, public sector pension, annual pay reviews, public sector discount card for several dining and leisure attractions, free on-site parking, flexible and hybrid working. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Job Title: HR Manager Location: North London-based specialist sports/leisure facility Salary: £48,500 per annum DOE Contract: Permanent, Full-Time Interviews: note, first stage interview take place w/c 29th September. Apply ASAP to be considered! About Our Client Our client is a leading North London-based specialist sports and leisure facility, offering a wide range of sports and recreational activities to a diverse community. They are committed to creating a welcoming and inclusive environment for both staff and participants, with a strong focus on sustainability and community-driven initiatives. As part of a friendly, supportive team, you'll be encouraged to grow personally and professionally while contributing to the success and development of the organisation. The Role We are seeking an experienced HR Manager to support the ongoing growth and transformation of the organisation. This is a key role guiding the transition to a business partnering model while providing HR expertise across the business. The successful candidate will have a strong background in HR operations, compliance, and effective people management. This role offers the flexibility of one homeworking day per week (minimum), and TOIL will accrue from day one . Key Responsibilities Strategic HR Support: Provide guidance to department managers, aligning HR initiatives with organisational objectives; support cultural and organisational change. HR Compliance & Leadership: Lead HR compliance, ensuring adherence to UK employment laws and regulations; manage day-to-day HR operations and foster continuous improvement. Employee Handbook & Policies: Review and update policies and the employee handbook, ensuring best practice is embedded. Team Management: Line manage the HR Coordinator and Payroll Administrator, setting clear objectives and supporting professional development. Payroll Oversight: Oversee payroll function and provide guidance for complex scenarios. Employee Relations: Manage grievance procedures, disciplinary actions, and consultations in a fair and compliant manner. Reporting: Deliver accurate HR metrics to support internal reporting and strategic decision-making. What We re Looking For Relevant senior-level HR experience. Proven team management and leadership skills. Familiarity with diverse employment practices, including managing hourly and salaried staff. Ability to coach, influence, and challenge managers in HR best practices. CIPD accreditation preferred but not essential. Experience with HR information systems (SageHR and Deputy advantageous). A proven track record of stability in previous roles, ideally with experience across more than one position. Ideally with exposure to working in an SME environment, demonstrating adaptability and the ability to contribute effectively in a dynamic organisation. Why Join Our Client Competitive salary: £48,500 DOE 28 days paid annual leave, pro-rata Homeworking: 1 day per week minimum TOIL accrues from day one Health care cash plan (after probation) Company sick pay (after 6 months) Cycle to work scheme & Employee Assistance Programme Auto-enrolment pension scheme Free access to the facility and reciprocal centres Annual staff trips and socials Make a meaningful impact in a growing organisation with opportunities for personal and professional development How to Apply: Click below to submit your application.

As Finance Manager, you will be the cornerstone of our finance function, responsible for managing accounts payable and receivable, overseeing the Profit & Loss (P&L) statements, and ensuring robust cash flow management. You will work closely with senior leadership to provide financial insights that drive business growth and maintain financial health. Key Responsibilities Financial Reporting: Prepare and present accurate monthly, quarterly, and annual financial statements, including P&L, balance sheets, and cash flow reports. Accounts Management: Oversee accounts payable and receivable processes, ensuring timely invoicing, payment collections, and supplier payments. Cash Flow Oversight: Monitor and manage cash flow to ensure liquidity for operations and strategic investments. Budgeting & Forecasting: Lead the budgeting process and provide financial forecasts to support business planning. Financial Analysis: Conduct variance analysis and provide actionable insights to senior management. Compliance & Controls: Ensure adherence to financial regulations and internal policies; support audit processes. Essential Skills & Experience Software Proficiency: Advanced experience with Xero accounting software. Qualifications: ACCA, CIMA, ACA, or equivalent qualification. Industry Knowledge: Experience in the travel or leisure industry is advantageous. Analytical Skills: Strong ability to interpret financial data and provide strategic insights. Communication: Excellent verbal and written communication skills, with the ability to present financial information to non-financial stakeholders. Attention to Detail: High level of accuracy and attention to detail in financial reporting. Desirable Attributes Problem-Solving: Proactive in identifying financial issues and implementing solutions. Adaptability: Ability to thrive in a dynamic, growing business environment. Please note: Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant: Ellie Crocker

Site Manager London Location: London (Project-based, with flexibility for occasional remote working) Salary: £70,000 + package We re representing a leading Tier 1 main contractor in their search for an experienced Site Manager to join their established London business. This is an exciting opportunity to deliver landmark projects across the capital, working with one of the UK s most respected construction groups. The Opportunity As a Site Manager, you ll play a key role in the delivery of large-scale construction schemes ensuring works proceed safely, efficiently, and to the highest standards of quality. You ll be part of a collaborative and forward-thinking team delivering high-profile projects ranging in value from £20m to £100m , including a £44m leisure centre and a £26m educational development . This position is project-based , with some flexibility for occasional remote working. Key Responsibilities Oversee daily site operations, ensuring delivery in line with programme, budget, and quality standards. Lead and coordinate the work of direct labour and subcontractors. Ensure strict compliance with health, safety, and environmental standards. Manage site documentation, reporting, and progress tracking. Maintain effective communication with the project team, supply chain, and client representatives. Support and develop junior team members, fostering a culture of collaboration and accountability. Deputise for the Project or Contracts Manager when required. About You To be successful in this role, you will bring: Proven Tier 1 main contracting experience. A stable career history with at least 3 5 years experience in a Site Management role. Strong experience delivering major education, leisure, healthcare, or life sciences projects. Excellent technical knowledge and leadership skills, with a strong focus on quality and safety. Relevant qualifications HNC/HND or equivalent , CITB , First Aid , and sound knowledge of construction health & safety legislation. What s on Offer £70,000 base salary (dependent on experience) Competitive package including car allowance and benefits Opportunity to work on major London projects within a stable, forward-thinking Tier 1 contractor A supportive culture focused on teamwork, development, and long-term career progression Why Apply This is an excellent opportunity for a capable Site Manager looking to take the next step with a Tier 1 business that values quality, collaboration, and people development. You ll join a team that takes pride in delivering complex, high-value projects and in building a strong, inclusive culture where everyone is supported to succeed.

Job Title: Trainee Project Manager Location: Peterborough Salary: 26,000 per annum + 20 Days Holidays plus Bank Holidays + Training/Progression Job type: Full Time, Permanent Excellent opportunity for a Trainee Project Manager to join a reputable Peterborough based company, in a role that offers progression and industry recognised training opportunities. We're a well-established company covering a range of construction sectors including healthcare, public housing, commercial, education, insurance & leisure projects. The company pride themselves on delivering a high-quality service to all clients and have therefore developed long term business relationships. These relationships have helped increase our workload, catalysing us into a period of expansion and we're now looking to bring an ambitious Trainee Project Manager to support our expansion. In this role you will shadow senior members of staff and will be responsible for overseeing disability adaptation and commercial projects varying in size and value, ensuring they are completed to a high standard & H&S compliant. Job responsibilities include: You will be the Customer's point of contact for all projects under your control, these projects will be monitored & directed by the Contracts Manager & Head of Operations. You will have responsibility for planning projects including arranging materials with the purchasing department, writing method statements and risk assessments and organising labour. You will need to deliver the high service demanded by our customers by acting in good faith and as required by Westone Housing, to promote the success of the company and maintain high standards of business conduct. Raising Work orders for assigned contractors Ensuring H&S is maintained on all sites under your control Complete site surveys, monitoring visits and working with our SHEQ Manager to ensure all projects are completed to a high standard. Raising variations on projects as they develop. Arranging building control for projects Managing project budgets Completing final accounts and working alongside the accounts department to ensure swift payments on projects completed. About you: Required experience: Experience of the construction industry would be beneficial but not essential. Excellent problem solving, planning and process control skills Ability to effectively prioritise and execute tasks in a high-pressure environment. Excellent Communication Skills Working to deadlines and targets Key Characteristics: Strong interpersonal and organisational skills. Clear thinker and innovator. Strong oral and written communication skills. Strong process orientation in approach to work. Self-motivated and proactive. Must Have: Clean Driving License Benefits: Competitive Salary 20 days holiday per year plus bank holidays Performance Bonus - Profit related Company pension scheme Cycle to work scheme Benefits Hub discounts on retailers, days out, restaurants, holidays and more Funded qualifications Please click on the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Graduate Project Management, Project Administrator, Trainee Project Estimator, Project Planning, Trainee Project Coordinator, Senior Project Lead, Construction Projects, Building Surveyor, Construction Project Manager will also be considered for this role.

Permanent - Project Manager - Stratford-upon-Avon Project: Various projects across core sectors including education, healthcare, MoD, MoJ and leisure with build values up to 30m Location: Stratford-upon-Avon Job Type: Permanent Reporting into: Operations Director About the Company A market leading construction contractor that specialises in the delivery of bespoke offices, education, healthcare and retail frameworks across the UK. The Opportunity As an experienced Project Manager, you will join the senior management team in overseeing the successful construction of a range of projects across core sectors including education, healthcare, MoD, MoJ and leisure with build values up to 30m. You will be accountable for the end-to-end delivery of projects, ensuring they are executed within established timeframes and budgets, and to the highest standards of quality and compliance. The role demands proven leadership, strategic oversight, and precise communication to drive operational excellence, safeguard safety, and optimise efficiency across all project activities. What We're Looking For Relevant Qualifications: SMSTS CSCS Card First Aid Experience: Extensive background within the industry with at least 5 years of experience working with tier 1 and tier 2 construction contractors A demonstrated track record of operating in a project management position successfully delivering various projects across a range of sectors such as education, healthcare, MoD / MoJ Key Skills: IT Skills Quality & risk management Effective time management Excellent leadership abilities Superb negotiation capabilities Knowledgeable of construction laws and regulations Strong written and verbal communication skills with a keen eye for detail A proficient understanding of construction materials, methods, and techniques Proficient in project management software, industry-specific tools, and relevant technical expertise Key Responsibilities Execute routine safety checks and compliance assessments Coordinate the distribution of tasks to maximise team efficiency Identify and address budget discrepancies, making necessary adjustments Establish project milestones and timelines to facilitate effective task scheduling Ensure the fulfilment of all contractual obligations and address any issues that arise Create and oversee project budgets, monitor spending, and ensure financial control Maintain clear and structured project files to support transparency and accountability Guide project teams with clear leadership, fostering teamwork and high performance Develop detailed project plans that define scope, timelines, budgets, and deliverables Ensure that all project deliverables meet the established quality standards and specifications Oversee scope, schedule, and budget changes, ensuring proper documentation and approvals Oversee resource allocation, ensuring efficient and effective utilization to meet project objectives Foster a collaborative and productive team environment, quickly resolving any conflicts or issues Engage in contract negotiations and manage agreements with vendors, suppliers, and subcontractors Evaluate project risks and implement forward-looking risk management plans to ensure successful delivery Arrange regular meetings and facilitate communication to ensure transparency and encourage collaboration Oversee and enforce compliance with established quality standards via consistent evaluation and review processes Direct and inspire project teams, aligning task allocation with each member's expertise to maximise performance Oversee project performance, adjusting plans as required to keep the project on schedule and aligned with goals Supervise the execution of project tasks and activities, ensuring they are finished on schedule and within the defined scope Communicate project progress to stakeholders through regular reports, emphasising successes and identifying challenges to inform decision-making Why Join? Be part of a respected team with a strong industry reputation Work on high-profile projects in both public and private sectors Benefit from a supportive and collaborative work environment focused on employee development Join a forward-thinking company that embraces cutting-edge technology and modern construction methods Contact Details: Contact: James Shorte (Associate Director) or Emily O'Grady (Executive Senior Resourcer) at Caval - (phone number removed)

As Finance Manager, you will be the cornerstone of our finance function, responsible for managing accounts payable and receivable, overseeing the Profit & Loss (P&L) statements, and ensuring robust cash flow management. You will work closely with senior leadership to provide financial insights that drive business growth and maintain financial health. Key Responsibilities Financial Reporting: Prepare and present accurate monthly, quarterly, and annual financial statements, including P&L, balance sheets, and cash flow reports. Accounts Management: Oversee accounts payable and receivable processes, ensuring timely invoicing, payment collections, and supplier payments. Cash Flow Oversight: Monitor and manage cash flow to ensure liquidity for operations and strategic investments. Budgeting & Forecasting: Lead the budgeting process and provide financial forecasts to support business planning. Financial Analysis: Conduct variance analysis and provide actionable insights to senior management. Compliance & Controls: Ensure adherence to financial regulations and internal policies; support audit processes. Essential Skills & Experience Software Proficiency: Advanced experience with Xero accounting software. Qualifications: ACCA, CIMA, ACA, or equivalent qualification. Industry Knowledge: Experience in the travel or leisure industry is advantageous. Analytical Skills: Strong ability to interpret financial data and provide strategic insights. Communication: Excellent verbal and written communication skills, with the ability to present financial information to non-financial stakeholders. Attention to Detail: High level of accuracy and attention to detail in financial reporting. Desirable Attributes Problem-Solving: Proactive in identifying financial issues and implementing solutions. Adaptability: Ability to thrive in a dynamic, growing business environment. Please note: Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant: Ellie Crocker

Holiday Resort General Manager Box Leisure "The Cutting Edge of Leisure Careers" Location: North East Salary: £65000 - £90,000, plus bonus (dependent upon experience) Duration: Permanent - Accommodation can be provided, We are looking for an experienced General Manager to manage the teams and operations at a popular holiday park. You will also be accountable for the running of all the park through the effective motivation and management of all areas, ensuring excellent customer service. The successful candidate will have a solid background of managing a holiday park and balancing multiple revenue streams. We are seeking an experienced operator to manage the team successfully, someone who is an enthusiastic and engaging leader and can maximize sales, profitability, and customer service to position the company as a brand of choice. As General Manager, your responsibilities will include: Recruiting, retaining, motivating, training and consistently developing the department heads along with their direct reports to ensure we get the best from our people and deliver/exceed our guest expectations. Managing, organising, controlling, and supervising efficiently all elements of the park in line with current company policies and procedures ensuring delivery of the financial target of the park. Taking full responsibility of all revenue streams including Holiday Home Sales and Owners, Holiday Hire, on park spend and all park overheads whilst being directly accountable for the operation of all areas of the park in accordance with company standards of product, presentation, and service. Managing, organising, controlling, and supervising the process of any specified capital expenditure as directed by the Regional Director ensuring financial, conceptual, and phasing objectives are achieved in line with company policy. Managing agreed budgets of controllable expenses and wage costs, alongside determining, and implementing strategies to increase year on year sales and to achieve agreed gross profit margins throughout all units/departments. Regularly exploring competitor activity, market trends and new initiatives. A key focus area is agreeing, with department managers, their business plans and performance targets. The ideal candidate's key skills and abilities will include: Strong business and financial acumen, with a passion for customer focus. An honest, professional and a respectful approach. An ability to influence & negotiate. Experience of planning & organising projects. You will have extensive senior management experience, have high levels standards in customer experience and can demonstrate the ability to manage multiple revenue streams Holiday Park experience is essential. If you are interested in this opportunity and think you have the necessary skills and experience required, then please contact us at (url removed) today.

Operations Manager West Yorkshire £80,000 £100,000 + Car + Benefits I m recruiting on behalf of a highly respected fit out contractor who specialise in project management of high end development schemes for blue chip clients. Having recently been awarded a contract for a major client in the retail / leisure sector, they are looking to appoint an experienced Operations / Project Manager to run the account, initially managing the properties and then help grow into full store builds and fit out / development. The Role; Northern based, responsible for a new UK-wide Facilities / Property Management contract for a global client starting small but scaling into full store fit out and rollout. Involved from initial pricing of a range of contracts across the leisure / retails sector to delivery of high-value, high-spec fit-out projects UK wide. Operate at senior level, liaising directly with decision-makers and ensuring best-in-class delivery. The Candidate; Experienced in the retail / leisure sector with a background in project management and fit-out (ideally premium or high-end environments). Commercially astute, client facing with a hands on approach. Ideally West Yorkshire based within commutable distance of the company s office, spending a couple of days a week in the office with the remainder on site visits and working from home. Regional Contractor or Consultancy background. The Package; £80,000 £100,000 basic salary (depending on experience) + Company car If you re a high-level operator ready to step up and take ownership of major contracts and projects, please apply!