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fundraising communications assistant
ShelterBox
Philanthropy and Partnerships Assistant
ShelterBox Truro, Cornwall
Grade: 7 Salary: £26,348 per annum Position type: Full time, 37.5 hours per week, Permanent (Flexible working considered) Responsible to: Stewardship & Research Officer Direct reports: N/A Location: Remote (UK only) or based in our HQ in Truro (hybrid working, mix of office and home). Occasional travel within the UK will be required. ROLE PURPOSE: This role sits at the heart of our Philanthropy and Partnerships team and is essential to making ShelterBox's life-saving work possible. You'll help us build and nurture relationships with major donors, corporate partners, trusts, and foundations - ensuring every supporter feels connected, valued, and inspired by the impact they make. No two days will be the same. You'll coordinate tailored communications, events, and stewardship activities that bring donors closer to our mission. You'll keep our systems and processes running smoothly and support everything from emergency appeals and prospect research to crafting compelling proposals and coordinating engagement opportunities. Every task you take on will help families receive emergency shelter when disaster strikes. WHO ARE WE LOOKING FOR? We're looking for someone enthusiastic, proactive, and passionate about making a difference. You'll thrive in a dynamic environment, enjoy working collaboratively, and take pride in delivering exceptional experiences for supporters. This role is for you if you have strong organisation skills, and are comfortable prioritising tasks and meeting deadlines. We're looking for someone who is great at using their initiative and enjoys solving problems. Our ideal candidate will have strong communication skills - both written and verbal - and will be comfortable with data and systems, including CRM management. This is a perfect opportunity for someone looking to build their understanding of high-value fundraising, humanitarian work, and someone motivated by a desire to have a real and lasting impact. DUTIES WILL INCLUDE BUT NOT BE LIMITED TO: Deliver exceptional stewardship: Support the creation and delivery of tailored communication and engagement plans that make high-value partners and supporters feel connected to ShelterBox and inspired to continue their support. Lead on donor communications: Coordinate, write, and design our monthly newsletter for major donors and partners, ensuring it is informative and engaging. Support emergency appeals: Assist in producing timely, compelling communications during emergency responses, connecting them directly to ShelterBox's impact. Prospect research: Work with the Stewardship and Research Officer to identify and research potential new partners and donors. Event coordination: Help plan and deliver engagement events for high-level audiences, ensuring memorable experiences for attendees. Corporate engagement: Assist the Corporate Partnerships Officer in delivering unique engagement products for corporate partners, such as our . Trust fundraising: Support the Trusts and Foundations Manager with writing proposals for smaller trusts, bringing ShelterBox's work to life for potential supporters. Data and CRM management: Keep our CRM database (Microsoft Dynamics) accurate and up to date, manage data cleaning, and ensure compliance with Data Protection regulations. Process improvement: Maintain and update team processes to ensure efficiency and best practice. Insight and reporting: Work with the Stewardship and Research Officer to gather and analyse data on fundraising performance and donor experience. Financial processes: Ensure finance and procurement tasks are completed accurately and on time. Compliance and learning: Stay up to date with fundraising legislation and codes of practice and seek opportunities for peer learning and development. Professional communication: Handle correspondence and communicate confidently with supporters by phone, email, and in person. Team collaboration: Provide general administrative support and foster strong relationships across the Philanthropy and Partnerships team and wider organisation. Represent ShelterBox: Act as an ambassador for our values and mission at all times. Other duties: Undertake reasonable tasks as required to support the team's success.
Jul 11, 2026
Full time
Grade: 7 Salary: £26,348 per annum Position type: Full time, 37.5 hours per week, Permanent (Flexible working considered) Responsible to: Stewardship & Research Officer Direct reports: N/A Location: Remote (UK only) or based in our HQ in Truro (hybrid working, mix of office and home). Occasional travel within the UK will be required. ROLE PURPOSE: This role sits at the heart of our Philanthropy and Partnerships team and is essential to making ShelterBox's life-saving work possible. You'll help us build and nurture relationships with major donors, corporate partners, trusts, and foundations - ensuring every supporter feels connected, valued, and inspired by the impact they make. No two days will be the same. You'll coordinate tailored communications, events, and stewardship activities that bring donors closer to our mission. You'll keep our systems and processes running smoothly and support everything from emergency appeals and prospect research to crafting compelling proposals and coordinating engagement opportunities. Every task you take on will help families receive emergency shelter when disaster strikes. WHO ARE WE LOOKING FOR? We're looking for someone enthusiastic, proactive, and passionate about making a difference. You'll thrive in a dynamic environment, enjoy working collaboratively, and take pride in delivering exceptional experiences for supporters. This role is for you if you have strong organisation skills, and are comfortable prioritising tasks and meeting deadlines. We're looking for someone who is great at using their initiative and enjoys solving problems. Our ideal candidate will have strong communication skills - both written and verbal - and will be comfortable with data and systems, including CRM management. This is a perfect opportunity for someone looking to build their understanding of high-value fundraising, humanitarian work, and someone motivated by a desire to have a real and lasting impact. DUTIES WILL INCLUDE BUT NOT BE LIMITED TO: Deliver exceptional stewardship: Support the creation and delivery of tailored communication and engagement plans that make high-value partners and supporters feel connected to ShelterBox and inspired to continue their support. Lead on donor communications: Coordinate, write, and design our monthly newsletter for major donors and partners, ensuring it is informative and engaging. Support emergency appeals: Assist in producing timely, compelling communications during emergency responses, connecting them directly to ShelterBox's impact. Prospect research: Work with the Stewardship and Research Officer to identify and research potential new partners and donors. Event coordination: Help plan and deliver engagement events for high-level audiences, ensuring memorable experiences for attendees. Corporate engagement: Assist the Corporate Partnerships Officer in delivering unique engagement products for corporate partners, such as our . Trust fundraising: Support the Trusts and Foundations Manager with writing proposals for smaller trusts, bringing ShelterBox's work to life for potential supporters. Data and CRM management: Keep our CRM database (Microsoft Dynamics) accurate and up to date, manage data cleaning, and ensure compliance with Data Protection regulations. Process improvement: Maintain and update team processes to ensure efficiency and best practice. Insight and reporting: Work with the Stewardship and Research Officer to gather and analyse data on fundraising performance and donor experience. Financial processes: Ensure finance and procurement tasks are completed accurately and on time. Compliance and learning: Stay up to date with fundraising legislation and codes of practice and seek opportunities for peer learning and development. Professional communication: Handle correspondence and communicate confidently with supporters by phone, email, and in person. Team collaboration: Provide general administrative support and foster strong relationships across the Philanthropy and Partnerships team and wider organisation. Represent ShelterBox: Act as an ambassador for our values and mission at all times. Other duties: Undertake reasonable tasks as required to support the team's success.
Off the Record South East
Fundraising and Marketing Assistant
Off the Record South East Havant, Hampshire
ABOUT THE ROLE The Fundraising and Marketing Assistant will play a pivotal part in advancing Off The Records (OTR) fundraising and marketing strategies. As OTR continues to grow, this position will be instrumental in expanding our online presence and ensuring we connect with a broad audience, including young people, families, professionals, and supporters of our mission. It's an ideal opportunity for someone who is both creative and analytical, skilled in producing compelling content and using data to amplify digital impact. This role would suit someone who ideally has previous charity experience, can take initiative, think proactively, and confidently manage projects independently - qualities that are especially important in our small, dedicated team. You'll work on a wide range of projects, creating engaging content that aligns with OTR's brand and values across our website, social media, and email campaigns. This includes developing multimedia content (including graphics, videos and blogs) to promote our work and highlight our impact in the local community. From a fundraising perspective, you will support our fundraising activities and ensure efficient administration using the 'Donorfy' database. This includes leading on the stewardship of donors and community fundraisers, managing our fundraising CRM database, and working on small and medium-sized trust and grant applications. You'll also support digital campaigns and new initiatives, to encourage sustained support for our work. You'll directly help to secure the financial support needed to expand OTR's services and reach more beneficiaries. In addition, you'll analyse the performance of our digital channels - interpreting website analytics, social media metrics, and email campaign results - to provide recommendations that enhance our communications strategies and ensure ongoing impact. This role offers the opportunity to make a meaningful impact within a supportive and passionate team. If you're a skilled communicator driven by purpose, enjoy creating compelling digital content, building strong relationships with individuals, and using data to inform creative strategies, this could be the role for you. JOB PURPOSE The Fundraising and Marketing Assistant will play a key role in implementing OTR's fundraising and marketing strategies. The role involves planning, creating, curating and managing high-quality digital content across our website, social media platforms and email marketing campaigns. Furthermore, you will support key areas of our fundraising strategy, including trust and grant applications, horizon scanning and ensuring excellent fundraising administration across all areas of activity. This position is instrumental in supporting the Head of Fundraising in developing and strengthening OTR's income streams and increasing awareness of OTR's services through effective communications. SPECIFIC ROLE DUTIES Supporting the fundraising strategy • Support OTR's donor and community fundraiser stewardship, through excellent communication and effective relationship management. • Support the implementation of fundraising communications across channels. • Support with small to medium size trust and grant applications, including horizon scanning. • Support the stewardship of small and medium-sized trusts and foundations including scoping, applications, reporting and funder management. • Create engaging content and campaigns to drive income generation. • Help build the small pool of regular donors. Website and CRM maintenance • Work with OTR's Head of Fundraising, Administrative Team Leader and web developer to update and enhance the OTR website. • Monitor website performance, user engagement and SEO trends, suggesting and implementing improvements to enhance user experience and visibility. • Ensure our CRM (Donorfy) is utilised effectively to record, monitor and report on fundraising activity and income. Social media • Work collaboratively with the team, to contribute to OTR's social media presence, by creating and scheduling engaging, accessible, and informative content that resonates with our audience and supports OTR's mission. • Identify new opportunities to grow OTR's social media reach, building awareness of our services, fundraising and outreach work. • Regularly report on social media performance, using insights to inform future content and strategy. • Utilise paid ads to support activity, where relevant. Email marketing • Manage the planning, creation, and delivery of OTR's quaterly email marketing campaigns, including newsletters, fundraising initiatives and service information and signposting. • Ensure all email communications are engaging, well-structured, and in line with OTR's brand and tone of voice. • Assist in the promotion of key OTR events. • Manage and grow OTR's email marketing lists, ensuring they are up to date and GDPR compliant. • Track and analyse the performance of email campaigns, providing reports and insights to the Head of Fundraising. Content creation • With support from the Youth Participation Officer and Youth Board, create engaging, accessible, and informative content for OTR's digital channels, including the website, social media and email marketing. • Develop multimedia content (for example, videos and graphics) to enhance OTR's communication methods and increase engagement. • Contribute to blogs, news articles and case studies that highlight OTR's work, impact and achievements in the sector. Brand and tone of voice • Ensure that all digital content aligns with OTR's brand, tone of voice and style, maintaining a cohesive and recognisable identity across all platforms. • Promote OTR as the leading place to turn to for support, ensuring that our content reflects our professionalism, reputation and expertise. Analytics and reporting • Use analytics tools to track the performance of OTR's digital communications, including website traffic, email engagement and social media reach. • Provide regular reports on digital performance to the Head of Fundraising, including insights and recommendations for improvement. • Provide regular reports from the CRM and other online fundraising platforms to the Head of Fundraising. Promote • Promote OTR as an exceptional and specialist charity. Equality and diversity • Promote good equality practice and play a key role in ensuring equality of opportunity in the workplace. • Observe all relevant law relating to equality of opportunities. • Encourage a working atmosphere where everyone is treated with dignity and respect. Any other duties • The post-holder will work collaboratively with all OTR Trustees, staff and volunteers to provide a seamless service. • Any other duties commensurate with the post.
Jul 11, 2026
Full time
ABOUT THE ROLE The Fundraising and Marketing Assistant will play a pivotal part in advancing Off The Records (OTR) fundraising and marketing strategies. As OTR continues to grow, this position will be instrumental in expanding our online presence and ensuring we connect with a broad audience, including young people, families, professionals, and supporters of our mission. It's an ideal opportunity for someone who is both creative and analytical, skilled in producing compelling content and using data to amplify digital impact. This role would suit someone who ideally has previous charity experience, can take initiative, think proactively, and confidently manage projects independently - qualities that are especially important in our small, dedicated team. You'll work on a wide range of projects, creating engaging content that aligns with OTR's brand and values across our website, social media, and email campaigns. This includes developing multimedia content (including graphics, videos and blogs) to promote our work and highlight our impact in the local community. From a fundraising perspective, you will support our fundraising activities and ensure efficient administration using the 'Donorfy' database. This includes leading on the stewardship of donors and community fundraisers, managing our fundraising CRM database, and working on small and medium-sized trust and grant applications. You'll also support digital campaigns and new initiatives, to encourage sustained support for our work. You'll directly help to secure the financial support needed to expand OTR's services and reach more beneficiaries. In addition, you'll analyse the performance of our digital channels - interpreting website analytics, social media metrics, and email campaign results - to provide recommendations that enhance our communications strategies and ensure ongoing impact. This role offers the opportunity to make a meaningful impact within a supportive and passionate team. If you're a skilled communicator driven by purpose, enjoy creating compelling digital content, building strong relationships with individuals, and using data to inform creative strategies, this could be the role for you. JOB PURPOSE The Fundraising and Marketing Assistant will play a key role in implementing OTR's fundraising and marketing strategies. The role involves planning, creating, curating and managing high-quality digital content across our website, social media platforms and email marketing campaigns. Furthermore, you will support key areas of our fundraising strategy, including trust and grant applications, horizon scanning and ensuring excellent fundraising administration across all areas of activity. This position is instrumental in supporting the Head of Fundraising in developing and strengthening OTR's income streams and increasing awareness of OTR's services through effective communications. SPECIFIC ROLE DUTIES Supporting the fundraising strategy • Support OTR's donor and community fundraiser stewardship, through excellent communication and effective relationship management. • Support the implementation of fundraising communications across channels. • Support with small to medium size trust and grant applications, including horizon scanning. • Support the stewardship of small and medium-sized trusts and foundations including scoping, applications, reporting and funder management. • Create engaging content and campaigns to drive income generation. • Help build the small pool of regular donors. Website and CRM maintenance • Work with OTR's Head of Fundraising, Administrative Team Leader and web developer to update and enhance the OTR website. • Monitor website performance, user engagement and SEO trends, suggesting and implementing improvements to enhance user experience and visibility. • Ensure our CRM (Donorfy) is utilised effectively to record, monitor and report on fundraising activity and income. Social media • Work collaboratively with the team, to contribute to OTR's social media presence, by creating and scheduling engaging, accessible, and informative content that resonates with our audience and supports OTR's mission. • Identify new opportunities to grow OTR's social media reach, building awareness of our services, fundraising and outreach work. • Regularly report on social media performance, using insights to inform future content and strategy. • Utilise paid ads to support activity, where relevant. Email marketing • Manage the planning, creation, and delivery of OTR's quaterly email marketing campaigns, including newsletters, fundraising initiatives and service information and signposting. • Ensure all email communications are engaging, well-structured, and in line with OTR's brand and tone of voice. • Assist in the promotion of key OTR events. • Manage and grow OTR's email marketing lists, ensuring they are up to date and GDPR compliant. • Track and analyse the performance of email campaigns, providing reports and insights to the Head of Fundraising. Content creation • With support from the Youth Participation Officer and Youth Board, create engaging, accessible, and informative content for OTR's digital channels, including the website, social media and email marketing. • Develop multimedia content (for example, videos and graphics) to enhance OTR's communication methods and increase engagement. • Contribute to blogs, news articles and case studies that highlight OTR's work, impact and achievements in the sector. Brand and tone of voice • Ensure that all digital content aligns with OTR's brand, tone of voice and style, maintaining a cohesive and recognisable identity across all platforms. • Promote OTR as the leading place to turn to for support, ensuring that our content reflects our professionalism, reputation and expertise. Analytics and reporting • Use analytics tools to track the performance of OTR's digital communications, including website traffic, email engagement and social media reach. • Provide regular reports on digital performance to the Head of Fundraising, including insights and recommendations for improvement. • Provide regular reports from the CRM and other online fundraising platforms to the Head of Fundraising. Promote • Promote OTR as an exceptional and specialist charity. Equality and diversity • Promote good equality practice and play a key role in ensuring equality of opportunity in the workplace. • Observe all relevant law relating to equality of opportunities. • Encourage a working atmosphere where everyone is treated with dignity and respect. Any other duties • The post-holder will work collaboratively with all OTR Trustees, staff and volunteers to provide a seamless service. • Any other duties commensurate with the post.
Great Western Air Ambulance Charity
Supporter Engagement Assistant
Great Western Air Ambulance Charity Bristol, Gloucestershire
Are you able to build excellent relationships? Do you have fundraising or customer service experience? Can you adapt your communications to a wide range of audiences? Then we might have the perfect job for you! Title: Supporter Engagement Assistant Reports to: Supporter Engagement Coordinator Hours of Work: Both Full time and part time hours available ( hours per week) Salary: £23,853 per annum, FTE Based: Bristol Office base at County Gates, BS3 2JH About Us We are Great Western Air Ambulance Charity, dedicated to providing air ambulance and critical care services across Bristol, North Somerset, Bath & North East Somerset, Gloucestershire, South Gloucestershire and parts of Wiltshire. From volunteers to Specialist Paramedics, from senior Consultants to retail and fundraising staff, we are a team, working to save lives that would otherwise be lost. We seek to continually develop and adapt our activities to meet the needs of local communities, whilst impacting nationally and influencing global pre-hospital care. Our work is deeply satisfying, and every member of the team is committed to this service, and to saving as many lives as we can. About You and The Role At Great Western Air Ambulance Charity, we re looking for a new Supporter Engagement Assistant to support our regional team. This role focuses on providing excellent stewardship for supporters and former patients across the communities we serve. It also calls for real passion for our cause, for the people we help, and most importantly, for the people who help us save lives. We re looking for someone who is dedicated to doing their best, a person who can work independently but can collaborate within and beyond their team, who has compassion for our supporters and stakeholders and who is curious about exploring new approaches and keen to learn and develop. Whilst having experience of working with a charity would be beneficial, it is not essential. The successful candidate will have great customer service and communication skills as well as the ability to manage and develop projects. This role may suit a career changer who can demonstrate transferable skills. GWAAC is a great cause to fundraise for, we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too at GWAAC we know that we are contributing to saving local lives every week. We re looking for someone who shares our passion for that. You would be joining GWAAC at an exciting time, as the charity continues to grow and innovate in the field of pre-hospital care. You will be supported in developing your skills and be part of a dedicated team committed to saving local lives. Closing date: 9am on Friday 10th July 2026 N.B. Applications may close prior to the deadline if sufficient high-quality applications are received. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. GWAAC is committed to equity, diversity and inclusion. We encourage applications from candidates from a range of backgrounds and experiences. GWAAC puts people first and upholds a culture of safeguarding. Please contact us if you require reasonable adjustments. No agencies please.
Jul 07, 2026
Full time
Are you able to build excellent relationships? Do you have fundraising or customer service experience? Can you adapt your communications to a wide range of audiences? Then we might have the perfect job for you! Title: Supporter Engagement Assistant Reports to: Supporter Engagement Coordinator Hours of Work: Both Full time and part time hours available ( hours per week) Salary: £23,853 per annum, FTE Based: Bristol Office base at County Gates, BS3 2JH About Us We are Great Western Air Ambulance Charity, dedicated to providing air ambulance and critical care services across Bristol, North Somerset, Bath & North East Somerset, Gloucestershire, South Gloucestershire and parts of Wiltshire. From volunteers to Specialist Paramedics, from senior Consultants to retail and fundraising staff, we are a team, working to save lives that would otherwise be lost. We seek to continually develop and adapt our activities to meet the needs of local communities, whilst impacting nationally and influencing global pre-hospital care. Our work is deeply satisfying, and every member of the team is committed to this service, and to saving as many lives as we can. About You and The Role At Great Western Air Ambulance Charity, we re looking for a new Supporter Engagement Assistant to support our regional team. This role focuses on providing excellent stewardship for supporters and former patients across the communities we serve. It also calls for real passion for our cause, for the people we help, and most importantly, for the people who help us save lives. We re looking for someone who is dedicated to doing their best, a person who can work independently but can collaborate within and beyond their team, who has compassion for our supporters and stakeholders and who is curious about exploring new approaches and keen to learn and develop. Whilst having experience of working with a charity would be beneficial, it is not essential. The successful candidate will have great customer service and communication skills as well as the ability to manage and develop projects. This role may suit a career changer who can demonstrate transferable skills. GWAAC is a great cause to fundraise for, we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too at GWAAC we know that we are contributing to saving local lives every week. We re looking for someone who shares our passion for that. You would be joining GWAAC at an exciting time, as the charity continues to grow and innovate in the field of pre-hospital care. You will be supported in developing your skills and be part of a dedicated team committed to saving local lives. Closing date: 9am on Friday 10th July 2026 N.B. Applications may close prior to the deadline if sufficient high-quality applications are received. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. GWAAC is committed to equity, diversity and inclusion. We encourage applications from candidates from a range of backgrounds and experiences. GWAAC puts people first and upholds a culture of safeguarding. Please contact us if you require reasonable adjustments. No agencies please.
Addenbrooke's Charitable Trust
Team and Events Assistant
Addenbrooke's Charitable Trust Great Shelford, Cambridgeshire
Team and Events Assistant We are looking for someone with experience of working in a support role. This could include supporting various teams in general administration, events management or the fundraising function within and charity. We re on a mission to support our client, voted one of the top 100 hospitals in the world, and a global leader in healthcare innovation. From new cancer care to a world-class children s hospital, your work will help transform the future of patient care. Position: Philanthropy Team and Events Assistant Location: Cambridge / Hybrid (minimum of 3 days in the office) Salary: £26,000.00 - £28,000.00 per annum (depending on skills and experience) Hours: Full time, 37.5 hours per week (part-time considered) Contract: Permanent Closing Date: Sunday, 26th July 2026, however we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found. About the Role The Team and Events Assistant will play a critical role in the delivery of a successful fundraising programme. Reporting to the Special Events Manager, the role will provide fantastic exposure and experience across a successful philanthropy programme and wider events calendar. This is happening at an extremely exciting time for the charity as we are in the midst of two capital campaigns for two new ground breaking hospitals. Key responsibilities include: Act as the first point of contact for enquiries, providing administrative support and coordinating diaries, meetings and committee activities. Maintain and update CRM records, ensuring accurate data management, reporting and event administration. Coordinate financial processes, including purchase orders, invoices and budget-related administration. Support the planning and delivery of a diverse programme of fundraising, stewardship and special events. Manage event logistics, including invitations, RSVPs, guest communications, materials, supplier liaison and venue arrangements. Provide on-site event support, including registration, set-up, pack-down and stakeholder engagement. About You We are looking for someone with experience of working in a support role. This could include supporting various teams in general administration, events management or the fundraising function within and charity. You will have: Great communication skills An excellent eye for detail with strong organisational skills Experience of managing multiple priorities and strict deadlines Conscientious approach to your work A good team player Strong numeracy and computer literacy with Microsoft Office packages Ability to build strong relationships and inspire and motivate supporters Ability to work unsupervised whilst also being a team player Enthusiastic with a positive attitude but with empathy and understanding We strongly encourage applicants from all backgrounds and identities, every new team member brings a unique perspective, helping us enrich and diversify our charity. In Return This is an amazing place to work! You will receive a fantastic benefits package including: Pension Scheme with 7% Employer Contribution 25 days Annual Leave + Bank Holidays + Your Birthday off Group Life Assurance (4x salary) Enhanced Maternity and Paternity Pay Annual Eye Tests + £65 towards computer-use glasses On-site Leisure Centre NHS Discount Schemes Health Cash Plan Employee Assistance Programmes Cycle to Work Scheme Other roles you may have experience in include admin, administration, coordination, administrator, events admin, events administration, events coordination, events administrator, fundraising admin, fundraising administration, fundraising coordination, fundraising administrator, events officer, fundraising assistant. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Jul 07, 2026
Full time
Team and Events Assistant We are looking for someone with experience of working in a support role. This could include supporting various teams in general administration, events management or the fundraising function within and charity. We re on a mission to support our client, voted one of the top 100 hospitals in the world, and a global leader in healthcare innovation. From new cancer care to a world-class children s hospital, your work will help transform the future of patient care. Position: Philanthropy Team and Events Assistant Location: Cambridge / Hybrid (minimum of 3 days in the office) Salary: £26,000.00 - £28,000.00 per annum (depending on skills and experience) Hours: Full time, 37.5 hours per week (part-time considered) Contract: Permanent Closing Date: Sunday, 26th July 2026, however we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found. About the Role The Team and Events Assistant will play a critical role in the delivery of a successful fundraising programme. Reporting to the Special Events Manager, the role will provide fantastic exposure and experience across a successful philanthropy programme and wider events calendar. This is happening at an extremely exciting time for the charity as we are in the midst of two capital campaigns for two new ground breaking hospitals. Key responsibilities include: Act as the first point of contact for enquiries, providing administrative support and coordinating diaries, meetings and committee activities. Maintain and update CRM records, ensuring accurate data management, reporting and event administration. Coordinate financial processes, including purchase orders, invoices and budget-related administration. Support the planning and delivery of a diverse programme of fundraising, stewardship and special events. Manage event logistics, including invitations, RSVPs, guest communications, materials, supplier liaison and venue arrangements. Provide on-site event support, including registration, set-up, pack-down and stakeholder engagement. About You We are looking for someone with experience of working in a support role. This could include supporting various teams in general administration, events management or the fundraising function within and charity. You will have: Great communication skills An excellent eye for detail with strong organisational skills Experience of managing multiple priorities and strict deadlines Conscientious approach to your work A good team player Strong numeracy and computer literacy with Microsoft Office packages Ability to build strong relationships and inspire and motivate supporters Ability to work unsupervised whilst also being a team player Enthusiastic with a positive attitude but with empathy and understanding We strongly encourage applicants from all backgrounds and identities, every new team member brings a unique perspective, helping us enrich and diversify our charity. In Return This is an amazing place to work! You will receive a fantastic benefits package including: Pension Scheme with 7% Employer Contribution 25 days Annual Leave + Bank Holidays + Your Birthday off Group Life Assurance (4x salary) Enhanced Maternity and Paternity Pay Annual Eye Tests + £65 towards computer-use glasses On-site Leisure Centre NHS Discount Schemes Health Cash Plan Employee Assistance Programmes Cycle to Work Scheme Other roles you may have experience in include admin, administration, coordination, administrator, events admin, events administration, events coordination, events administrator, fundraising admin, fundraising administration, fundraising coordination, fundraising administrator, events officer, fundraising assistant. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Michael Page
EA to Partners (Maternity cover)
Michael Page City, London
We are seeking an experienced and organised Executive Assistant to support multiple Partners for a growing firm. This is a contract role covering Maternity leave & based in the Fitzrovia area requiring someone adept at managing complex schedules of Partners as well as covering varied administrative duties. It is anticipated that this role will start in September to allow a handover period. Client Details The organisation is a growing Private Equity firm. This role will support multiple Partners as well as looking after the wider organisation of the office. This role is office based with a salary in the region of 65000pa. Description Executive Assistant responsibilities: Provide comprehensive administrative support to 3-4 Partners and ad hoc to wider team. This includes diary management, organising meetings and global travel coordination. Act as the first point of contact for internal and external communications, ensuring professionalism at all times. Coordinate meetings, including scheduling and agenda preparation. Manage end-to-end global travel including detailed itineraries and coordination with external travel provider. Coordinate high-volume internal and external meetings, including investor and fundraising interactions. Manage monthly expense reconciliation process. Collaborate effectively with other departments across different offices and timezones to ensure seamless operations. Support investor roadshows. Oversee day-to-day office operations and act as primary contact for facilities, suppliers, and building management. Ensure meeting rooms and office environment are consistently well-presented for internal and external stakeholders. Coordinate office services including catering, supplies, maintenance, and couriers. Profile We are looking for somebody with Proven experience in a similar role within Private Equity or Investment. Previous experience supporting multiple senior members of staff. Strong organisational and multitasking skills with a keen eye for detail. Proficiency in Microsoft Office Suite. Excellent written and verbal communication skills. Ability to work independently and manage competing priorities effectively. A proactive and resourceful approach to problem-solving. Job Offer Competitive salary. Comprehensive benefits package inc private medical and bonus. Opportunity to work in London's buzzing West End. Structured and professional work environment within Private Equity. Office based role with occasional flexibility to work from home. If you are a skilled Executive Assistant looking for a new challenge in London, and available to start a new role in September, apply now to take the next step in your career within the financial services industry.
Jul 02, 2026
Contractor
We are seeking an experienced and organised Executive Assistant to support multiple Partners for a growing firm. This is a contract role covering Maternity leave & based in the Fitzrovia area requiring someone adept at managing complex schedules of Partners as well as covering varied administrative duties. It is anticipated that this role will start in September to allow a handover period. Client Details The organisation is a growing Private Equity firm. This role will support multiple Partners as well as looking after the wider organisation of the office. This role is office based with a salary in the region of 65000pa. Description Executive Assistant responsibilities: Provide comprehensive administrative support to 3-4 Partners and ad hoc to wider team. This includes diary management, organising meetings and global travel coordination. Act as the first point of contact for internal and external communications, ensuring professionalism at all times. Coordinate meetings, including scheduling and agenda preparation. Manage end-to-end global travel including detailed itineraries and coordination with external travel provider. Coordinate high-volume internal and external meetings, including investor and fundraising interactions. Manage monthly expense reconciliation process. Collaborate effectively with other departments across different offices and timezones to ensure seamless operations. Support investor roadshows. Oversee day-to-day office operations and act as primary contact for facilities, suppliers, and building management. Ensure meeting rooms and office environment are consistently well-presented for internal and external stakeholders. Coordinate office services including catering, supplies, maintenance, and couriers. Profile We are looking for somebody with Proven experience in a similar role within Private Equity or Investment. Previous experience supporting multiple senior members of staff. Strong organisational and multitasking skills with a keen eye for detail. Proficiency in Microsoft Office Suite. Excellent written and verbal communication skills. Ability to work independently and manage competing priorities effectively. A proactive and resourceful approach to problem-solving. Job Offer Competitive salary. Comprehensive benefits package inc private medical and bonus. Opportunity to work in London's buzzing West End. Structured and professional work environment within Private Equity. Office based role with occasional flexibility to work from home. If you are a skilled Executive Assistant looking for a new challenge in London, and available to start a new role in September, apply now to take the next step in your career within the financial services industry.
NFP People
Fundraising and Marketing Assistant
NFP People
Fundraising and Marketing Assistant We are looking for a Fundraising and Marketing Assistant to join our small, passionate team in this hybrid working role. This is an exciting opportunity to help deliver our ambitious fundraising and marketing strategies, expanding our reach and impact in the community. Position: Fundraising and Marketing Assistant Location: Leigh Park, Hampshire - Hybrid (50% office-based) Salary: £15,795 - £16,380 per annum (£25,974 - £26,936 FTE) Hours: Part time (22.5 hours per week) Contract: Permanent Closing Date: Monday 6th October 2025 at 11.59pm The Role This new role will enhance our fundraising and marketing activities, connecting with diverse audiences including young people, families, professionals, and supporters. You will create compelling digital content, manage our website, social media, and email campaigns, and support donor stewardship and fundraising administration using our CRM system (Donorfy). You will: Create and manage engaging content across website, social media, and email campaigns. Support donor and community fundraiser stewardship, ensuring excellent relationship management. Assist with small and medium-sized trust and grant applications. Analyse digital performance to inform and improve strategies. Maintain and enhance our website and CRM database. If you are creative, proactive, and driven by purpose, and you enjoy both content creation and using data to amplify impact, we would love to hear from you. About You We are seeking someone with excellent communication skills, a flair for digital content, and an interest in supporting our mission. You will have: Experience in a communications or marketing role. Experience creating content across websites, social media, and email marketing. Skills in using platforms such as Canva, Mailchimp, and JustGiving. Strong writing, editing, and relationship-building skills. The ability to manage multiple projects and deadlines in a busy environment. Desirable: Experience supporting fundraising initiatives and donor stewardship. Knowledge of CRM systems, preferably Donorfy. Experience creating multimedia content such as videos and graphics. Benefits Include: Work laptop for hybrid working. Generous annual leave plus bank holidays. Flexible start and finish times (between 8am-6pm). Flexible hours for appointments and caring responsibilities. 3% employer pension contribution (if eligible). Paid sick leave. To apply Please submit a full CV (accounting for all gaps in employment - for Safer Recruitment) and a covering letter detailing why you believe you are right for this role and your experience in all 'essential' criteria of the person specification. About the organisation: This charity is based in Leigh Park, Hampshire, dedicated to supporting young people and families. We provide a range of services including counselling, advice, outreach, and community engagement. Our goal is to make a positive difference in the lives of those we serve, and we are proud to be a trusted, specialist charity in our community. We are an equal opportunities employer and welcome applications from all sections of the community. Other roles you may have experience of could include: Marketing Assistant, Fundraising Assistant, Communications Officer, Digital Marketing Executive, Fundraising Officer, Marketing and Fundraising Coordinator, Communications and Fundraising Assistant. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Oct 04, 2025
Full time
Fundraising and Marketing Assistant We are looking for a Fundraising and Marketing Assistant to join our small, passionate team in this hybrid working role. This is an exciting opportunity to help deliver our ambitious fundraising and marketing strategies, expanding our reach and impact in the community. Position: Fundraising and Marketing Assistant Location: Leigh Park, Hampshire - Hybrid (50% office-based) Salary: £15,795 - £16,380 per annum (£25,974 - £26,936 FTE) Hours: Part time (22.5 hours per week) Contract: Permanent Closing Date: Monday 6th October 2025 at 11.59pm The Role This new role will enhance our fundraising and marketing activities, connecting with diverse audiences including young people, families, professionals, and supporters. You will create compelling digital content, manage our website, social media, and email campaigns, and support donor stewardship and fundraising administration using our CRM system (Donorfy). You will: Create and manage engaging content across website, social media, and email campaigns. Support donor and community fundraiser stewardship, ensuring excellent relationship management. Assist with small and medium-sized trust and grant applications. Analyse digital performance to inform and improve strategies. Maintain and enhance our website and CRM database. If you are creative, proactive, and driven by purpose, and you enjoy both content creation and using data to amplify impact, we would love to hear from you. About You We are seeking someone with excellent communication skills, a flair for digital content, and an interest in supporting our mission. You will have: Experience in a communications or marketing role. Experience creating content across websites, social media, and email marketing. Skills in using platforms such as Canva, Mailchimp, and JustGiving. Strong writing, editing, and relationship-building skills. The ability to manage multiple projects and deadlines in a busy environment. Desirable: Experience supporting fundraising initiatives and donor stewardship. Knowledge of CRM systems, preferably Donorfy. Experience creating multimedia content such as videos and graphics. Benefits Include: Work laptop for hybrid working. Generous annual leave plus bank holidays. Flexible start and finish times (between 8am-6pm). Flexible hours for appointments and caring responsibilities. 3% employer pension contribution (if eligible). Paid sick leave. To apply Please submit a full CV (accounting for all gaps in employment - for Safer Recruitment) and a covering letter detailing why you believe you are right for this role and your experience in all 'essential' criteria of the person specification. About the organisation: This charity is based in Leigh Park, Hampshire, dedicated to supporting young people and families. We provide a range of services including counselling, advice, outreach, and community engagement. Our goal is to make a positive difference in the lives of those we serve, and we are proud to be a trusted, specialist charity in our community. We are an equal opportunities employer and welcome applications from all sections of the community. Other roles you may have experience of could include: Marketing Assistant, Fundraising Assistant, Communications Officer, Digital Marketing Executive, Fundraising Officer, Marketing and Fundraising Coordinator, Communications and Fundraising Assistant. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Morson Talent
Supporter Care Executive
Morson Talent City, Birmingham
Supporter Care Executive Location: Home-based, with travel to Birmingham for monthly meetings, and occasional travel across our network for events Contract: Contract, 37 hours per week Pay rate: £15.74 per hour, PAYE About the role At Canal & River Trust, we care for 2,000 miles of canals and rivers, helping nature thrive, keeping history alive, and providing places for people to enjoy. None of this would be possible without the generosity of our supporters. We're looking for an enthusiastic and motivated Supporter Care Executive to join our Fundraising Operations Team. Reporting to the Supporter Care Manager, you'll be at the heart of delivering an outstanding experience for our 32,000+ Friends and wider donor community. From ensuring every new supporter receives a warm welcome to creating engaging, tailored journeys, you'll play a vital role in strengthening supporter loyalty and inspiring long-term giving. This is an exciting opportunity to shape how thousands of people connect with our work and see the difference they make. What you'll be doing Delivering exceptional supporter care through phone, email, post, and in-person channels. Designing and delivering exceptional supporter journeys - from the first welcome and thank you to ongoing stewardship - through tailored communications such as newsletters, thank you packs and engaging digital content, created in collaboration with fundraising and marketing colleagues. Working with internal and external stakeholders to oversee the production of our flagship supporter magazine, Waterfront, producing inspiring articles that showcase the importance of supporter donations. Working with partners such as THINK and About Loyalty to analyse data and supporter feedback, identifying improvements and strengthening retention. Ensuring compliance with fundraising regulations and legislation, including GDPR and the Fundraising Code of Practice, across all processes. Reporting on key KPIs, including cases, complaints, retention, cancellations, and campaign performance, using insights to drive improvements. Providing guidance to the Supporter Care Assistant, supporting quality control and cover where needed. Acting as a champion for fundraising standards and regulatory compliance across the directorate. About you You'll bring experience in a charity or similar organisation, excellent communication and copywriting skills, and confidence in analysing data to improve supporter experiences. Organised and collaborative, you'll thrive on building strong relationships, championing best practice, and ensuring every supporter feels genuinely valued. What we offer In return, you'll join a supportive, dedicated team, with flexible home-based working and the chance to play a central role in helping nature, heritage, and communities flourish by water. Please note that this role requires regular travel to our Birmingham hub for monthly meetings, as well as occasional travel across our network for regional events throughout the year. Supporter Care Executive
Oct 02, 2025
Contractor
Supporter Care Executive Location: Home-based, with travel to Birmingham for monthly meetings, and occasional travel across our network for events Contract: Contract, 37 hours per week Pay rate: £15.74 per hour, PAYE About the role At Canal & River Trust, we care for 2,000 miles of canals and rivers, helping nature thrive, keeping history alive, and providing places for people to enjoy. None of this would be possible without the generosity of our supporters. We're looking for an enthusiastic and motivated Supporter Care Executive to join our Fundraising Operations Team. Reporting to the Supporter Care Manager, you'll be at the heart of delivering an outstanding experience for our 32,000+ Friends and wider donor community. From ensuring every new supporter receives a warm welcome to creating engaging, tailored journeys, you'll play a vital role in strengthening supporter loyalty and inspiring long-term giving. This is an exciting opportunity to shape how thousands of people connect with our work and see the difference they make. What you'll be doing Delivering exceptional supporter care through phone, email, post, and in-person channels. Designing and delivering exceptional supporter journeys - from the first welcome and thank you to ongoing stewardship - through tailored communications such as newsletters, thank you packs and engaging digital content, created in collaboration with fundraising and marketing colleagues. Working with internal and external stakeholders to oversee the production of our flagship supporter magazine, Waterfront, producing inspiring articles that showcase the importance of supporter donations. Working with partners such as THINK and About Loyalty to analyse data and supporter feedback, identifying improvements and strengthening retention. Ensuring compliance with fundraising regulations and legislation, including GDPR and the Fundraising Code of Practice, across all processes. Reporting on key KPIs, including cases, complaints, retention, cancellations, and campaign performance, using insights to drive improvements. Providing guidance to the Supporter Care Assistant, supporting quality control and cover where needed. Acting as a champion for fundraising standards and regulatory compliance across the directorate. About you You'll bring experience in a charity or similar organisation, excellent communication and copywriting skills, and confidence in analysing data to improve supporter experiences. Organised and collaborative, you'll thrive on building strong relationships, championing best practice, and ensuring every supporter feels genuinely valued. What we offer In return, you'll join a supportive, dedicated team, with flexible home-based working and the chance to play a central role in helping nature, heritage, and communities flourish by water. Please note that this role requires regular travel to our Birmingham hub for monthly meetings, as well as occasional travel across our network for regional events throughout the year. Supporter Care Executive
Mothers' Union
Office Support Assistant
Mothers' Union
Job Title: Office Support Assistant Team: Fundraising, Communications, Retail & Reception Reporting to Director of Fundraising, Communications, Retail Hours: 30 hours per week Period: Permanent Contract Salary: £28000.00 Pro rata'd to 4 days a week Full time, permanent contract, 4 days a week, 30 hours per week, 7.5 hrs per day, paying £28000.00 per annum (pro rata'd to 4 days a week). Fully office based role. Are you looking for all round experience to work in a dynamic team in a Global Charity? An opportunity awaits the right candidate who can multi task to work in income processing, fundraising, digital/social media work and database use. Mothers Union has 4 million members in 83 countries and our members have been empowering communities to combat poverty, speak up for social justice and improve wellbeing of those around them for more than 145 years. Family and community are at the heart of all we do, ensuring any change is relevant and lasting. We are proud that through our 4 million members acting as volunteers we are able to understand and support in the region of 1 million people each year, giving them the skills and knowledge to transform their own lives for the better. The Fundraising, Communications, Retail Team & Reception The Team is responsible for fundraising for the charitable work of Mothers Union and for communicating our work internally and externally in various formats and media platforms, resourcing dioceses, building membership, and providing a first point of contact for all callers and visitors to Mothers Union. The Role The successful candidate will primarily work with the Fundraising, Communications, Retail Team and perform Reception duties. This role is a permanent Contract, 4 days a week . The role is based at our head office in Central London. Since this is a 100% office based role, no home working option is available. Who we are looking for: We re looking for someone with great people and customer service skills, as well as drive, initiative and determination. You ll be diligent with details and accuracy, and have a dynamic approach to your work. You will be a natural problem solver and a multi tasker always looking to improve. Main Responsibilities Reception Duties Ensure a high levels of customer service is always maintained. To ensure reception area is well-maintained, tidy and presentable at all times. Call handling and redirection. Greeting visitors; providing face to face information and signposting. Greeting conference delegates; ensuring they are signed in, have relevant security badges, and information regarding allocation of meeting rooms and their location. To update the meeting rooms presentation notices and door signs as necessary. To liaise with the Conference & Facilities team to arrange any on-the-spot meeting room requests or other enquiries. To receive visitors of Mary Sumner House tenants and informing the relevant tenant of visitor s arrival. Ensure all visitors observe the necessary security and health & safety procedures, including the visitors log. Maintain building security by following safety procedures and controlling access via the reception desk. Receive, sort and distribute post/deliveries. Organise the mailing out of letters and parcels as required. To assist the Conference & House Co-ordinator and Conference Facilities Technician when needed. In the absence of the Conference & House Co-ordinator, to cover the bookings and administration of meeting rooms, liaise with the facilities team to ensure meeting rooms are set up as required and refreshments and a/v equipment are in place and operational. To provide general administrative and coordination support related to the building and teams across the organisation. Membership/Supporter Care and Income Processing Be the first point of contact for retailby phone, letter or email and responding to these in a timely manner. Ensure high levels of customer service are always maintained. To acknowledge all fundraising income received from various sources (cheques, cash, online giving). To provide retail external fulfilment providers with information and support required to enable them to meet their fulfilment KPI of 1 to 3 working days, reporting any issues to the retail manager. To carry out retail administration duties including but not limited to the processing of all information relating to the organisational finance system. Fundraising, Data and Database Support with the administration, booking, planning and delivery of income generating events. Produce materials to support community fundraising activity in line with agreed appeals and events. To work alongside the Database Manager to maintain the data architecture and quality of the database at all times. General To manage the bookings diary for Mothers Union s displays and banners. Provide administrative support to the Director of Fundraising, Communications and Retail around team meetings. To actively be involved in any projects undertaken by the team and contribute as required or directed by the Director of Fundraising, Communications and Retail. To contribute to team meetings and organisational priorities. To provide general administrative and coordination support related to the building and teams across the organisation. Skills & Experience Experience of working within an office or customer service environment is essential. Experience of working with Excel is essential. Working within the Charity sector is desirable. Pleasant and efficient telephone manner. Ability to interact in a friendly and Personable manner with external clients, tenants and staff. Experience of working at a reception will be an advantage. Knowledge/experience of working in a conference facility and advantage. Good computer skills and of MS Office software, MS Outlook, Teams and Zoom. GCSE or equivalent passes in English and Mathematics. Personal Attributes Ability to work largely self-directed and use initiative. Excellent interpersonal skills - ability to communicate efficiently, confidently and sensitively to a wide range of people both verbally & written. Good organizational skills proven ability to effectively prioritise workloads and meet deadlines. Team player, flexible, enthusiastic. Reliable and punctual. An excellent team player. Prioritisation and time management. Able to demonstrate an understanding of the core values of the Mothers' Union. Work Location This role is based at our head office in Central London. Since this is a 100% office based role, no home working option is available. Benefits 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers Union. Employer pension contribution of 6.5%. Enhanced maternity, paternity and adoption pay. Two volunteering days per calendar year. One away day per calendar year. Enhanced sick pay. Bereavement leave & Compassionate leave Season ticket loan. Cycle to work scheme. Employee assistance programme. Eye care voucher and an allowance towards glasses. How to Apply If you are interested in this position, please apply by sending your CV and a Cover. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note only applications with a cover letter, alongside a CV, will be considered. Application Deadline The closing date for applications is 22 October 2025 . Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will start interviewing suitable candidates as we go along and reserve the right to close the advert before the deadline in the event we select a suitable candidate. Equal Opportunity Mothers Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Oct 01, 2025
Full time
Job Title: Office Support Assistant Team: Fundraising, Communications, Retail & Reception Reporting to Director of Fundraising, Communications, Retail Hours: 30 hours per week Period: Permanent Contract Salary: £28000.00 Pro rata'd to 4 days a week Full time, permanent contract, 4 days a week, 30 hours per week, 7.5 hrs per day, paying £28000.00 per annum (pro rata'd to 4 days a week). Fully office based role. Are you looking for all round experience to work in a dynamic team in a Global Charity? An opportunity awaits the right candidate who can multi task to work in income processing, fundraising, digital/social media work and database use. Mothers Union has 4 million members in 83 countries and our members have been empowering communities to combat poverty, speak up for social justice and improve wellbeing of those around them for more than 145 years. Family and community are at the heart of all we do, ensuring any change is relevant and lasting. We are proud that through our 4 million members acting as volunteers we are able to understand and support in the region of 1 million people each year, giving them the skills and knowledge to transform their own lives for the better. The Fundraising, Communications, Retail Team & Reception The Team is responsible for fundraising for the charitable work of Mothers Union and for communicating our work internally and externally in various formats and media platforms, resourcing dioceses, building membership, and providing a first point of contact for all callers and visitors to Mothers Union. The Role The successful candidate will primarily work with the Fundraising, Communications, Retail Team and perform Reception duties. This role is a permanent Contract, 4 days a week . The role is based at our head office in Central London. Since this is a 100% office based role, no home working option is available. Who we are looking for: We re looking for someone with great people and customer service skills, as well as drive, initiative and determination. You ll be diligent with details and accuracy, and have a dynamic approach to your work. You will be a natural problem solver and a multi tasker always looking to improve. Main Responsibilities Reception Duties Ensure a high levels of customer service is always maintained. To ensure reception area is well-maintained, tidy and presentable at all times. Call handling and redirection. Greeting visitors; providing face to face information and signposting. Greeting conference delegates; ensuring they are signed in, have relevant security badges, and information regarding allocation of meeting rooms and their location. To update the meeting rooms presentation notices and door signs as necessary. To liaise with the Conference & Facilities team to arrange any on-the-spot meeting room requests or other enquiries. To receive visitors of Mary Sumner House tenants and informing the relevant tenant of visitor s arrival. Ensure all visitors observe the necessary security and health & safety procedures, including the visitors log. Maintain building security by following safety procedures and controlling access via the reception desk. Receive, sort and distribute post/deliveries. Organise the mailing out of letters and parcels as required. To assist the Conference & House Co-ordinator and Conference Facilities Technician when needed. In the absence of the Conference & House Co-ordinator, to cover the bookings and administration of meeting rooms, liaise with the facilities team to ensure meeting rooms are set up as required and refreshments and a/v equipment are in place and operational. To provide general administrative and coordination support related to the building and teams across the organisation. Membership/Supporter Care and Income Processing Be the first point of contact for retailby phone, letter or email and responding to these in a timely manner. Ensure high levels of customer service are always maintained. To acknowledge all fundraising income received from various sources (cheques, cash, online giving). To provide retail external fulfilment providers with information and support required to enable them to meet their fulfilment KPI of 1 to 3 working days, reporting any issues to the retail manager. To carry out retail administration duties including but not limited to the processing of all information relating to the organisational finance system. Fundraising, Data and Database Support with the administration, booking, planning and delivery of income generating events. Produce materials to support community fundraising activity in line with agreed appeals and events. To work alongside the Database Manager to maintain the data architecture and quality of the database at all times. General To manage the bookings diary for Mothers Union s displays and banners. Provide administrative support to the Director of Fundraising, Communications and Retail around team meetings. To actively be involved in any projects undertaken by the team and contribute as required or directed by the Director of Fundraising, Communications and Retail. To contribute to team meetings and organisational priorities. To provide general administrative and coordination support related to the building and teams across the organisation. Skills & Experience Experience of working within an office or customer service environment is essential. Experience of working with Excel is essential. Working within the Charity sector is desirable. Pleasant and efficient telephone manner. Ability to interact in a friendly and Personable manner with external clients, tenants and staff. Experience of working at a reception will be an advantage. Knowledge/experience of working in a conference facility and advantage. Good computer skills and of MS Office software, MS Outlook, Teams and Zoom. GCSE or equivalent passes in English and Mathematics. Personal Attributes Ability to work largely self-directed and use initiative. Excellent interpersonal skills - ability to communicate efficiently, confidently and sensitively to a wide range of people both verbally & written. Good organizational skills proven ability to effectively prioritise workloads and meet deadlines. Team player, flexible, enthusiastic. Reliable and punctual. An excellent team player. Prioritisation and time management. Able to demonstrate an understanding of the core values of the Mothers' Union. Work Location This role is based at our head office in Central London. Since this is a 100% office based role, no home working option is available. Benefits 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers Union. Employer pension contribution of 6.5%. Enhanced maternity, paternity and adoption pay. Two volunteering days per calendar year. One away day per calendar year. Enhanced sick pay. Bereavement leave & Compassionate leave Season ticket loan. Cycle to work scheme. Employee assistance programme. Eye care voucher and an allowance towards glasses. How to Apply If you are interested in this position, please apply by sending your CV and a Cover. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note only applications with a cover letter, alongside a CV, will be considered. Application Deadline The closing date for applications is 22 October 2025 . Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will start interviewing suitable candidates as we go along and reserve the right to close the advert before the deadline in the event we select a suitable candidate. Equal Opportunity Mothers Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Fundraising Manager
Cambridge Past, Present & Future
This is a fantastic opportunity for an experienced fundraiser to help us increase our income from mid-level and major donors, trusts and foundations, and legacies. This is an exciting time to join our charity, Cambridge is changing rapidly, and we are working hard to tackle issues such as the loss of nature, climate change and access to green space. We have inspiring new projects to expand habitats and green spaces on the Gog Magog Hills, to create a new wetland at our Coton Reserve, to plant trees and woodlands and to save one of Cambridge s oldest buildings. Right now, the work of our charity is needed more than ever before, and we need the financial resources to be able to step up and make even more of a difference. Committed to our causes, you will use your donor cultivation skills to strengthen existing relationships and use your research and networking skills to identify and cultivate new opportunities. Your excellent written and development skills will enable you to work with colleagues to turn their visions into compelling proposals for funders and our wider support base. Your knowledge of fundraising best practice will ensure that we deliver an excellent donor experience. You will be an effective worker with an eye for detail who can use your experience to fulfil the administrative and reporting requirements of the funds you are helping to raise. You will work alongside our Membership & Communications Manager and have some support from our Administrative Assistant. You will also be supported in your work by the CEO, trustees, volunteers, and external contractors. You will be part of a friendly and committed management team where you can make a difference, and your work will have an impact. Our office is in an 18th century building overlooking the beautiful Wandlebury estate. Wandlebury is located on top of the Gog Magog Hills just south of Cambridge.
Sep 27, 2025
Full time
This is a fantastic opportunity for an experienced fundraiser to help us increase our income from mid-level and major donors, trusts and foundations, and legacies. This is an exciting time to join our charity, Cambridge is changing rapidly, and we are working hard to tackle issues such as the loss of nature, climate change and access to green space. We have inspiring new projects to expand habitats and green spaces on the Gog Magog Hills, to create a new wetland at our Coton Reserve, to plant trees and woodlands and to save one of Cambridge s oldest buildings. Right now, the work of our charity is needed more than ever before, and we need the financial resources to be able to step up and make even more of a difference. Committed to our causes, you will use your donor cultivation skills to strengthen existing relationships and use your research and networking skills to identify and cultivate new opportunities. Your excellent written and development skills will enable you to work with colleagues to turn their visions into compelling proposals for funders and our wider support base. Your knowledge of fundraising best practice will ensure that we deliver an excellent donor experience. You will be an effective worker with an eye for detail who can use your experience to fulfil the administrative and reporting requirements of the funds you are helping to raise. You will work alongside our Membership & Communications Manager and have some support from our Administrative Assistant. You will also be supported in your work by the CEO, trustees, volunteers, and external contractors. You will be part of a friendly and committed management team where you can make a difference, and your work will have an impact. Our office is in an 18th century building overlooking the beautiful Wandlebury estate. Wandlebury is located on top of the Gog Magog Hills just south of Cambridge.

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