Salesforce Analyst/Administrator Location: Lutterworth, UK Working Pattern: Hybrid (Minimum 2 days per week in the office, with flexibility for remote working) Are you an experienced Salesforce professional looking for an opportunity to take ownership of a critical CRM platform and influence business-wide digital transformation? Working across the business, you will be responsible for ensuring the Salesforce platform remains robust, secure, and optimised to support both current operations and future growth. The Role As Salesforce Analyst & Administrator, you will act as the subject matter expert for the Salesforce ecosystem, driving continuous improvement, enhancing automation, and ensuring best practices are embedded across the platform. You will collaborate with stakeholders at all levels to understand business requirements, translate them into technical solutions, and maintain a high-performing Salesforce environment. Key Responsibilities Design, implement and maintain Salesforce data models, security models and platform architecture Define requirements and integration strategies for new features and business initiatives Lead Salesforce development activities using best practices across Apex, Lightning Components and automation frameworks Establish and manage governance, change control and release management processes Work closely with senior stakeholders, translating technical concepts into clear business language Maintain detailed documentation covering system design, integrations and data flows Manage user accounts, permissions, roles and profiles Configure Salesforce objects, fields, page layouts and workflows to align with business processes Develop and enhance automation using tools such as Flow Builder Manage platform security, sharing rules, data imports and data quality initiatives Create insightful reports and dashboards to support business decision-making Provide user support, troubleshooting and training across the organisation Manage and prioritise a backlog of enhancement requests and system improvements Coordinate Salesforce releases, audits and ongoing maintenance activities Ensure systems remain compliant with ISO and Quality Management System requirements About You To be successful in this role, you will bring a strong blend of technical Salesforce knowledge, business analysis capability and stakeholder engagement experience. Essential Skills & Experience Minimum 5 years' experience in Salesforce Administration and/or Salesforce Analyst positions Salesforce certifications such as: Salesforce Administrator Salesforce Certified System Architect Salesforce Certified Application Architect Salesforce Certified Technical Architect (CTA) Proven experience with CRM workflows, data modelling, data migration and API integrations Strong understanding of automation logic and Salesforce best practices Experience translating business requirements into technical solutions Demonstrated ability to identify and implement continuous improvement opportunities Excellent troubleshooting, communication and documentation skills Core Competencies Strong planning and organisational ability Excellent deadline and pressure management Analytical thinking and creative problem-solving Customer-focused communication skills Relationship building, mentoring and collaboration Ability to provide technical leadership and influence Salesforce strategy Desirable Degree in Computer Science, Engineering or a related discipline, or equivalent practical experience What's on Offer? Hybrid working with flexibility Opportunity to take ownership of a business-critical Salesforce platform Exposure to strategic projects and senior stakeholders A collaborative environment where your expertise will directly influence business success Ongoing professional development and certification support If you're a Salesforce expert who enjoys combining technical excellence with business impact, please apply today!
Jul 11, 2026
Full time
Salesforce Analyst/Administrator Location: Lutterworth, UK Working Pattern: Hybrid (Minimum 2 days per week in the office, with flexibility for remote working) Are you an experienced Salesforce professional looking for an opportunity to take ownership of a critical CRM platform and influence business-wide digital transformation? Working across the business, you will be responsible for ensuring the Salesforce platform remains robust, secure, and optimised to support both current operations and future growth. The Role As Salesforce Analyst & Administrator, you will act as the subject matter expert for the Salesforce ecosystem, driving continuous improvement, enhancing automation, and ensuring best practices are embedded across the platform. You will collaborate with stakeholders at all levels to understand business requirements, translate them into technical solutions, and maintain a high-performing Salesforce environment. Key Responsibilities Design, implement and maintain Salesforce data models, security models and platform architecture Define requirements and integration strategies for new features and business initiatives Lead Salesforce development activities using best practices across Apex, Lightning Components and automation frameworks Establish and manage governance, change control and release management processes Work closely with senior stakeholders, translating technical concepts into clear business language Maintain detailed documentation covering system design, integrations and data flows Manage user accounts, permissions, roles and profiles Configure Salesforce objects, fields, page layouts and workflows to align with business processes Develop and enhance automation using tools such as Flow Builder Manage platform security, sharing rules, data imports and data quality initiatives Create insightful reports and dashboards to support business decision-making Provide user support, troubleshooting and training across the organisation Manage and prioritise a backlog of enhancement requests and system improvements Coordinate Salesforce releases, audits and ongoing maintenance activities Ensure systems remain compliant with ISO and Quality Management System requirements About You To be successful in this role, you will bring a strong blend of technical Salesforce knowledge, business analysis capability and stakeholder engagement experience. Essential Skills & Experience Minimum 5 years' experience in Salesforce Administration and/or Salesforce Analyst positions Salesforce certifications such as: Salesforce Administrator Salesforce Certified System Architect Salesforce Certified Application Architect Salesforce Certified Technical Architect (CTA) Proven experience with CRM workflows, data modelling, data migration and API integrations Strong understanding of automation logic and Salesforce best practices Experience translating business requirements into technical solutions Demonstrated ability to identify and implement continuous improvement opportunities Excellent troubleshooting, communication and documentation skills Core Competencies Strong planning and organisational ability Excellent deadline and pressure management Analytical thinking and creative problem-solving Customer-focused communication skills Relationship building, mentoring and collaboration Ability to provide technical leadership and influence Salesforce strategy Desirable Degree in Computer Science, Engineering or a related discipline, or equivalent practical experience What's on Offer? Hybrid working with flexibility Opportunity to take ownership of a business-critical Salesforce platform Exposure to strategic projects and senior stakeholders A collaborative environment where your expertise will directly influence business success Ongoing professional development and certification support If you're a Salesforce expert who enjoys combining technical excellence with business impact, please apply today!
Salary: Competitive salary + bonus and Veolia benefits Hours: 40 hours per week Location: Aldridge West Midlands WS9 8BL When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As an Administration Manager you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave plus bank holidays Access to our company/people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Manage a team of 6 Administrators covering data entry, filing, invoicing, customer enquiries and office phones Recruit, interview, induct and manage probation for administration staff Train staff on company systems and processes Salesforce Superuser support and training for up to 12 on-site users, plus support to other Hazardous Waste Division sites Administration team H&S: risk assessments, method statements, workplace improvement actions, Teamsafe observations Deliver site visitor/contractor inductions Manage and distribute incoming driver paperwork for processing Maintain site paperwork and Google Sheets records for the Plant, Transfer and Chempac teams Receive and archive Consignment Note Returns Produce weekly invoicing and ensure invoices are raised on time to prevent credit limits being exceeded Produce on-site KPIs and reports required for month-end (Monthly KPIs, Monthly Managers Report, Monthly QHSE Tracker, EBS objectives on Talent Hub) Liaise weekly with the company accountant on PO, invoicing and finance admin issues Manage VDU/DSE assessments for 60 site personnel and store records Manage holiday requests to ensure office cover What we're looking for; Proven experience in an office management or administration leadership role, with the ability to manage workloads, priorities and deadlines Demonstrable people management experience, including coaching, development, training and performance management Strong working knowledge of Google Sheets and Google Docs, with high attention to detail and accuracy Confident communicator with the ability to build effective working relationships across operational and commercial teams Experience managing invoicing processes and working closely with finance to resolve PO and billing issues Strong organisational skills with the ability to manage multiple workstreams, documentation and reporting requirements A proactive, solutions-focused approach and the confidence to improve processes and ways of working Level 2/Level 3 Business and Administration or Team Leader/Supervisor Level 3 apprenticeship highly desirable What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Jul 10, 2026
Full time
Salary: Competitive salary + bonus and Veolia benefits Hours: 40 hours per week Location: Aldridge West Midlands WS9 8BL When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As an Administration Manager you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave plus bank holidays Access to our company/people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Manage a team of 6 Administrators covering data entry, filing, invoicing, customer enquiries and office phones Recruit, interview, induct and manage probation for administration staff Train staff on company systems and processes Salesforce Superuser support and training for up to 12 on-site users, plus support to other Hazardous Waste Division sites Administration team H&S: risk assessments, method statements, workplace improvement actions, Teamsafe observations Deliver site visitor/contractor inductions Manage and distribute incoming driver paperwork for processing Maintain site paperwork and Google Sheets records for the Plant, Transfer and Chempac teams Receive and archive Consignment Note Returns Produce weekly invoicing and ensure invoices are raised on time to prevent credit limits being exceeded Produce on-site KPIs and reports required for month-end (Monthly KPIs, Monthly Managers Report, Monthly QHSE Tracker, EBS objectives on Talent Hub) Liaise weekly with the company accountant on PO, invoicing and finance admin issues Manage VDU/DSE assessments for 60 site personnel and store records Manage holiday requests to ensure office cover What we're looking for; Proven experience in an office management or administration leadership role, with the ability to manage workloads, priorities and deadlines Demonstrable people management experience, including coaching, development, training and performance management Strong working knowledge of Google Sheets and Google Docs, with high attention to detail and accuracy Confident communicator with the ability to build effective working relationships across operational and commercial teams Experience managing invoicing processes and working closely with finance to resolve PO and billing issues Strong organisational skills with the ability to manage multiple workstreams, documentation and reporting requirements A proactive, solutions-focused approach and the confidence to improve processes and ways of working Level 2/Level 3 Business and Administration or Team Leader/Supervisor Level 3 apprenticeship highly desirable What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
My client is seeking an Administrator with strong Excel skills to join them on a temp to perm basis. Duties will include: Ensuring maintenance schedules are maintained and processed Working in conjunction with the Manager to ensure the PM schedules are completed. Ensuring that charges are identified and charged correctly Working with the reporting team to ensure service calls are closed correctly. Maintaining the data quality in the reporting systems to ensure scheduled and ad-hoc reports are available. Ensuring administrative tasks are completed on a monthly basis. Working with the Manager to ensure Salesforce service data integrity and quality is maintained. Working with the service team to design and implement new reporting requirements. Management of cash reconciliation system Completion of banking reports and summaries To be suitable you will need to be available for a quick start and be very comfortable using excel. Due to the location of the company, being a driver is preferable. Prize Placements is acting as an employment business for temporary positions and an employment agency for permanent positions. We regret that we are unable to respond to all applications. If you have not heard from us within 7 days please consider that on this occasion your CV has not been selected for our client
Jul 10, 2026
Seasonal
My client is seeking an Administrator with strong Excel skills to join them on a temp to perm basis. Duties will include: Ensuring maintenance schedules are maintained and processed Working in conjunction with the Manager to ensure the PM schedules are completed. Ensuring that charges are identified and charged correctly Working with the reporting team to ensure service calls are closed correctly. Maintaining the data quality in the reporting systems to ensure scheduled and ad-hoc reports are available. Ensuring administrative tasks are completed on a monthly basis. Working with the Manager to ensure Salesforce service data integrity and quality is maintained. Working with the service team to design and implement new reporting requirements. Management of cash reconciliation system Completion of banking reports and summaries To be suitable you will need to be available for a quick start and be very comfortable using excel. Due to the location of the company, being a driver is preferable. Prize Placements is acting as an employment business for temporary positions and an employment agency for permanent positions. We regret that we are unable to respond to all applications. If you have not heard from us within 7 days please consider that on this occasion your CV has not been selected for our client
IT Administrator £32-37,000 basic % bonus Hybrid - 3 days, South London IT role. People-first. If you're the kind of IT professional who lights up a room rather than disappears into one, read on. Our partner, Firethorn Talent, is representing a market-leading UK residential property business that are 15 years in and growing. Based near South London, their IT Administrator is a genuine frontline role - roughly 70% reactive, keeping the business running day-to-day through tickets, troubleshooting and hands-on support, with the rest spent on projects, onboarding new starters and building out IT policies and processes. You'll work with every department and report to the IT Project Manager. What the role looks like day-to-day: Managing and resolving IT helpdesk tickets - hardware, software and network issues Administering O365 Suite, Azure AD and Exchange Onboarding new starters - setting up hardware, software and user accounts Delivering IT training and security awareness to staff across the business Implementing and maintaining security protocols and access controls Documenting IT processes and managing company IT assets Researching and recommending new tech to support business objectives Who we're looking for: Demonstrated working experience in IT administrator or support positions, with strong O365 and troubleshooting skills. Technically solid, but just as importantly - someone who genuinely enjoys working with people. Strong O365 admin knowledge (Azure AD, Exchange) - non-negotiable Proven IT troubleshooting ability across hardware, software and networks Experience in an IT admin or systems support role Confident communicator - comfortable training non-technical staff CRM experience (Salesforce or similar) is a plus, not a must Outgoing, energetic and a natural collaborator What's on the table: £32-37,000 basic, dependent on experience % discretionary bonus Hybrid working - 3 days South London head office, 2 from home Medical Cash Plan, Life Assurance and Company Pension Ongoing training and development Applications from people with experience in the following or similar job titles will be considered: IT Coordinator, IT Administrator, IT Support Engineer, IT Support Technician, Service Desk Analyst, 1st/2nd Line Support, Systems Support Engineer. Please contact Talent for a confidential chat about this role or career changes/moves on an ongoing basis.
Jul 10, 2026
Full time
IT Administrator £32-37,000 basic % bonus Hybrid - 3 days, South London IT role. People-first. If you're the kind of IT professional who lights up a room rather than disappears into one, read on. Our partner, Firethorn Talent, is representing a market-leading UK residential property business that are 15 years in and growing. Based near South London, their IT Administrator is a genuine frontline role - roughly 70% reactive, keeping the business running day-to-day through tickets, troubleshooting and hands-on support, with the rest spent on projects, onboarding new starters and building out IT policies and processes. You'll work with every department and report to the IT Project Manager. What the role looks like day-to-day: Managing and resolving IT helpdesk tickets - hardware, software and network issues Administering O365 Suite, Azure AD and Exchange Onboarding new starters - setting up hardware, software and user accounts Delivering IT training and security awareness to staff across the business Implementing and maintaining security protocols and access controls Documenting IT processes and managing company IT assets Researching and recommending new tech to support business objectives Who we're looking for: Demonstrated working experience in IT administrator or support positions, with strong O365 and troubleshooting skills. Technically solid, but just as importantly - someone who genuinely enjoys working with people. Strong O365 admin knowledge (Azure AD, Exchange) - non-negotiable Proven IT troubleshooting ability across hardware, software and networks Experience in an IT admin or systems support role Confident communicator - comfortable training non-technical staff CRM experience (Salesforce or similar) is a plus, not a must Outgoing, energetic and a natural collaborator What's on the table: £32-37,000 basic, dependent on experience % discretionary bonus Hybrid working - 3 days South London head office, 2 from home Medical Cash Plan, Life Assurance and Company Pension Ongoing training and development Applications from people with experience in the following or similar job titles will be considered: IT Coordinator, IT Administrator, IT Support Engineer, IT Support Technician, Service Desk Analyst, 1st/2nd Line Support, Systems Support Engineer. Please contact Talent for a confidential chat about this role or career changes/moves on an ongoing basis.
TITLE: Financial Services Administrator LOCATION: Exeter SALARY: 27,000 - 33,000 per annum DOE BENEFITS: Excellent benefits package including 25 days holiday plus Bank Holidays, 8% employer pension contribution, enhanced sick pay, death in service, cycle to work scheme, and full study support and professional development opportunities HOURS: Monday to Friday 9.00am - 5.00pm THE COMPANY: Our client, a well-established and growing financial services organisation, is looking to appoint a motivated Financial Services Administrator to join their friendly and professional operations team. This is a fast-paced, client-focused environment where you will play a key role in supporting advisers and ensuring a high-quality client experience. You will be part of a collaborative team with excellent opportunities for development and progression. DUTIES INCLUDE: Client Servicing: Managing ongoing client servicing tasks, review cycles, and follow-up activities for an allocated client segment. Adviser Support: Supporting Financial Advisers with meeting preparation, case management, and client communications. Client Communication: Responding to client queries via email and telephone in a timely and professional manner. Record Management: Maintaining accurate and up-to-date client records within CRM systems (Salesforce). Onboarding Support: Assisting with new client onboarding and ongoing servicing processes. Compliance: Ensuring all activities meet regulatory and internal compliance standards. Administration: Providing general administrative support to ensure smooth day-to-day operations. Key Skills & Qualifications Technical Skills: Experience using CRM systems (Salesforce desirable) and strong Microsoft 365 skills. Soft Skills: Excellent organisation, communication, and time management skills. Attention to Detail: High level of accuracy and consistency in all work. Experience: Previous experience within financial services is essential. Working Style: Ability to manage a busy workload, prioritise effectively, and remain calm under pressure. How to Apply: If you're excited about this opportunity and believe you'd be a great fit, we want to hear from you! Please apply online, send your CV to (url removed) Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 10, 2026
Full time
TITLE: Financial Services Administrator LOCATION: Exeter SALARY: 27,000 - 33,000 per annum DOE BENEFITS: Excellent benefits package including 25 days holiday plus Bank Holidays, 8% employer pension contribution, enhanced sick pay, death in service, cycle to work scheme, and full study support and professional development opportunities HOURS: Monday to Friday 9.00am - 5.00pm THE COMPANY: Our client, a well-established and growing financial services organisation, is looking to appoint a motivated Financial Services Administrator to join their friendly and professional operations team. This is a fast-paced, client-focused environment where you will play a key role in supporting advisers and ensuring a high-quality client experience. You will be part of a collaborative team with excellent opportunities for development and progression. DUTIES INCLUDE: Client Servicing: Managing ongoing client servicing tasks, review cycles, and follow-up activities for an allocated client segment. Adviser Support: Supporting Financial Advisers with meeting preparation, case management, and client communications. Client Communication: Responding to client queries via email and telephone in a timely and professional manner. Record Management: Maintaining accurate and up-to-date client records within CRM systems (Salesforce). Onboarding Support: Assisting with new client onboarding and ongoing servicing processes. Compliance: Ensuring all activities meet regulatory and internal compliance standards. Administration: Providing general administrative support to ensure smooth day-to-day operations. Key Skills & Qualifications Technical Skills: Experience using CRM systems (Salesforce desirable) and strong Microsoft 365 skills. Soft Skills: Excellent organisation, communication, and time management skills. Attention to Detail: High level of accuracy and consistency in all work. Experience: Previous experience within financial services is essential. Working Style: Ability to manage a busy workload, prioritise effectively, and remain calm under pressure. How to Apply: If you're excited about this opportunity and believe you'd be a great fit, we want to hear from you! Please apply online, send your CV to (url removed) Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
St. James's Place Wealth Management
Alton, Hampshire
Financial Services Administrator Location: Alton (GU34) Salary: £28k - £32k depending on experience plus bonus scheme Working as part of the team at Capital Planning Partners (Holdings) Ltd who are an Appointed Representative of St. James s Place Plc. An excellent opportunity has arisen for a professional Financial Services Administrator to work in Denmead or Alton. You will be part of a fast-paced team managing the work generated by the Partner and offering support as required. This business is well established and highly successful. You will be employed by the Practice. The Role: Financial Services Administrator You will be providing a high level of technical and administrative support while maintaining an excellent level of customer service to clients of the Practice You will be a point of contact for clients and third parties dealing with general enquiries You will be responsible for business submission using bespoke software You will need to ensure that business is processed accurately and within agreed timescales You will have some previous experience and knowledge of financial services but training can be given in some areas, and you will have the opportunity to progress within the SJP Accreditation framework The Person: Financial Services Administrator This is an interesting and challenging role that would suit a confident, numerate, and professional individual who enjoys using their initiative and who has a can do working style. You will have been working in Financial Services for a minimum of 2 years and have good all-round knowledge which you are looking to expand and develop You have excellent IT and communication skills, are highly organised and can make decisions Ideally, you have used the CRM Salesforce You are a self-starter and able to work with little or no supervision It is essential that as a Financial Services Administrator you are confident in dealing with third parties and can work with total discretion. St. James s Place plc (SJP) is a leading, a highly regarded FTSE 100 Wealth Management company which distributes a range of Investment and Retirement products and financial solutions to a High Net Worth client base. SJP has funds under management in excess of £216.94bn. This business is well established and highly successful. Please note that this Partner Practice will conduct a standard Financial and Identity check on any candidates who are offered a role within this Practice. When applying for this role, you will be directed to the application site of Burgh Recruitment. Please ensure you tick the Privacy Policy box and click the green 'apply to this job' at the bottom of the application page. Once your application is completed, you will receive a confirmation email from Burgh Recruitment.
Jul 10, 2026
Full time
Financial Services Administrator Location: Alton (GU34) Salary: £28k - £32k depending on experience plus bonus scheme Working as part of the team at Capital Planning Partners (Holdings) Ltd who are an Appointed Representative of St. James s Place Plc. An excellent opportunity has arisen for a professional Financial Services Administrator to work in Denmead or Alton. You will be part of a fast-paced team managing the work generated by the Partner and offering support as required. This business is well established and highly successful. You will be employed by the Practice. The Role: Financial Services Administrator You will be providing a high level of technical and administrative support while maintaining an excellent level of customer service to clients of the Practice You will be a point of contact for clients and third parties dealing with general enquiries You will be responsible for business submission using bespoke software You will need to ensure that business is processed accurately and within agreed timescales You will have some previous experience and knowledge of financial services but training can be given in some areas, and you will have the opportunity to progress within the SJP Accreditation framework The Person: Financial Services Administrator This is an interesting and challenging role that would suit a confident, numerate, and professional individual who enjoys using their initiative and who has a can do working style. You will have been working in Financial Services for a minimum of 2 years and have good all-round knowledge which you are looking to expand and develop You have excellent IT and communication skills, are highly organised and can make decisions Ideally, you have used the CRM Salesforce You are a self-starter and able to work with little or no supervision It is essential that as a Financial Services Administrator you are confident in dealing with third parties and can work with total discretion. St. James s Place plc (SJP) is a leading, a highly regarded FTSE 100 Wealth Management company which distributes a range of Investment and Retirement products and financial solutions to a High Net Worth client base. SJP has funds under management in excess of £216.94bn. This business is well established and highly successful. Please note that this Partner Practice will conduct a standard Financial and Identity check on any candidates who are offered a role within this Practice. When applying for this role, you will be directed to the application site of Burgh Recruitment. Please ensure you tick the Privacy Policy box and click the green 'apply to this job' at the bottom of the application page. Once your application is completed, you will receive a confirmation email from Burgh Recruitment.
Membership Officer Home-Based (flexible work location with occasional travel for team meetings and events) About Us Locality is the national membership network for community organisations. Our goal is simple: to help local community organisations be the best that they can be and to create a supportive environment for their work. We are now looking for a Membership Officer to join us on a full-time, permanent basis, working 35 hours per week. The Benefits - Salary starting at £35,995, incrementally increasing to £40,194 (excluding London Weighting of £4,500, depending on location) - 25 days holiday (increasing by one day for each year of service, up to 30 days) - Three grace days between Christmas and New Year - Enhanced pension contribution with an employer contribution of up to 7% - Option to purchase annual leave via salary sacrifice (up to five days) - Volunteering days (up to five days) - TOIL policy - Employee Assistance Programme - In-house Mental Health First Aiders - Health Cash Plan scheme - Cycle to work scheme - Enhanced maternity leave of 10 weeks full pay This is a rewarding opportunity for an experienced membership professional with a track record of delivering successful member recruitment and engagement activity to join our purpose-driven organisation. You ll have the chance to build your career in a role that combines flexibility, purpose and impact, and will gain access to a strong all-round benefits package, alongside the chance to work for an organisation committed to helping local community organisations be the best they can be. What s more, this home-based role offers the flexibility to work from a location that suits you, whilst helping to grow and support a thriving membership network. So, if you re ready to bring your membership expertise to a role with real community impact, we d love to hear from you. The Role As a Membership Officer, you will deliver high-quality support and engagement activities that help strengthen, retain and grow our membership network. Acting as a key point of contact for members, you will deliver excellent customer service, provide advice and support, and help to ensure members can access the services and benefits available to them. You will also lead on membership engagement activities, including events, communications, renewals and campaigns, while monitoring emerging member needs and supporting the delivery of our annual Convention. Additionally, you will: - Support membership renewal campaigns and processes - Deliver the membership recruitment strategy and support recruitment targets - Respond to enquiries from potential and new members - Maintain accurate membership records and preferences - Create mailing lists and support member data analysis - Assist with the design, distribution and evaluation of member surveys About You To be considered as a Membership Officer, you will need: - At least three years experience in a similar membership role - A track record of managing successful events - Experience of delivering successful member engagement and recruitment activity and campaigns - Experience of CRM systems (Salesforce preferred) - Excellent working knowledge of bulk invoicing, chasing and other renewal processes - A good understanding of local community organisations - Excellent communication and customer service skills The closing date for this role is 13th July 2026. Other organisations may call this role Membership Co-ordinator, Membership Engagement Officer, Membership Services Officer, Membership Development Officer, Membership Support Officer, Membership and Events Officer, or Membership Administrator. Webrecruit and Locality are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you re looking for a fulfilling role as a Membership Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Jul 10, 2026
Full time
Membership Officer Home-Based (flexible work location with occasional travel for team meetings and events) About Us Locality is the national membership network for community organisations. Our goal is simple: to help local community organisations be the best that they can be and to create a supportive environment for their work. We are now looking for a Membership Officer to join us on a full-time, permanent basis, working 35 hours per week. The Benefits - Salary starting at £35,995, incrementally increasing to £40,194 (excluding London Weighting of £4,500, depending on location) - 25 days holiday (increasing by one day for each year of service, up to 30 days) - Three grace days between Christmas and New Year - Enhanced pension contribution with an employer contribution of up to 7% - Option to purchase annual leave via salary sacrifice (up to five days) - Volunteering days (up to five days) - TOIL policy - Employee Assistance Programme - In-house Mental Health First Aiders - Health Cash Plan scheme - Cycle to work scheme - Enhanced maternity leave of 10 weeks full pay This is a rewarding opportunity for an experienced membership professional with a track record of delivering successful member recruitment and engagement activity to join our purpose-driven organisation. You ll have the chance to build your career in a role that combines flexibility, purpose and impact, and will gain access to a strong all-round benefits package, alongside the chance to work for an organisation committed to helping local community organisations be the best they can be. What s more, this home-based role offers the flexibility to work from a location that suits you, whilst helping to grow and support a thriving membership network. So, if you re ready to bring your membership expertise to a role with real community impact, we d love to hear from you. The Role As a Membership Officer, you will deliver high-quality support and engagement activities that help strengthen, retain and grow our membership network. Acting as a key point of contact for members, you will deliver excellent customer service, provide advice and support, and help to ensure members can access the services and benefits available to them. You will also lead on membership engagement activities, including events, communications, renewals and campaigns, while monitoring emerging member needs and supporting the delivery of our annual Convention. Additionally, you will: - Support membership renewal campaigns and processes - Deliver the membership recruitment strategy and support recruitment targets - Respond to enquiries from potential and new members - Maintain accurate membership records and preferences - Create mailing lists and support member data analysis - Assist with the design, distribution and evaluation of member surveys About You To be considered as a Membership Officer, you will need: - At least three years experience in a similar membership role - A track record of managing successful events - Experience of delivering successful member engagement and recruitment activity and campaigns - Experience of CRM systems (Salesforce preferred) - Excellent working knowledge of bulk invoicing, chasing and other renewal processes - A good understanding of local community organisations - Excellent communication and customer service skills The closing date for this role is 13th July 2026. Other organisations may call this role Membership Co-ordinator, Membership Engagement Officer, Membership Services Officer, Membership Development Officer, Membership Support Officer, Membership and Events Officer, or Membership Administrator. Webrecruit and Locality are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you re looking for a fulfilling role as a Membership Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Title: Salesforce Technical Architect Location: London Hybrid (2-3 days per week onsite) Contract: 6 months (possibility to extend) Rate: Up to £400 PAYE per day Our client is seeking a hands on Salesforce Technical Architect to provide architectural leadership across a Salesforce platform serving internal and external users in a regulated environment. Responsibilites Define end to end Salesforce solution architecture aligned to business needs, platform strategy, and regulatory constraints. Own architecture artefacts including: High level and low level design documents, Data model designs, Integration and security models Present architecture proposals and design decisions to technical and governance forums. Design and build Proofs of Concept personally to validate architectural patterns, technical feasibility, and non functional requirements. Use outcomes from successful POCs to directly inform architecture documentation and design recommendations. Assess platform constraints, risks, and trade offs through hands on experimentation. Governance & Standards Ensure architecture aligns with FCA governance, security, and compliance expectations. Define and enforce architectural guardrails, patterns, and standards for Salesforce development teams. Review significant technical designs and data model changes for architectural alignment and downstream impact. Work closely with Product Owners, Technical Leads, and delivery teams to ensure architecture is practical and deliverable. Support teams during complex delivery phases, releases, or remediation activities. Provide architectural guidance while remaining pragmatic and delivery focused. Skills & Experience Strong Salesforce technical architecture capability in enterprise scale orgs. Extensive hands on experience designing and building solutions using: Apex, Lightning Web Components, Salesforce configuration and data model design Strong architectural knowledge of: Salesforce platform architecture, Service Cloud and Experience Cloud, Security, identity, and access controls, Data model remediation and refactoring Proven ability to produce clear, governance ready architecture documentation. Strong communication skills, able to explain complex technical concepts to senior and non technical stakeholders. Experience working within regulated or audit heavy environments. Salesforce Certified Technical Architect (CTA) or progress toward CTA. (Advantageous) Experience supporting large scale Salesforce transformations or remediation programmes. (Advantageous) Experience in financial services or public sector environments. (Advantageous) Certifications Salesforce Administrator Platform App Builder Platform Developer I Platform Developer II (Advantageous) Integration Architecture Designer (Advantageous) Data Architecture & Management Designer (Advantageous) Sharing & Visibility Designer (Advantageous)
Jul 09, 2026
Contractor
Title: Salesforce Technical Architect Location: London Hybrid (2-3 days per week onsite) Contract: 6 months (possibility to extend) Rate: Up to £400 PAYE per day Our client is seeking a hands on Salesforce Technical Architect to provide architectural leadership across a Salesforce platform serving internal and external users in a regulated environment. Responsibilites Define end to end Salesforce solution architecture aligned to business needs, platform strategy, and regulatory constraints. Own architecture artefacts including: High level and low level design documents, Data model designs, Integration and security models Present architecture proposals and design decisions to technical and governance forums. Design and build Proofs of Concept personally to validate architectural patterns, technical feasibility, and non functional requirements. Use outcomes from successful POCs to directly inform architecture documentation and design recommendations. Assess platform constraints, risks, and trade offs through hands on experimentation. Governance & Standards Ensure architecture aligns with FCA governance, security, and compliance expectations. Define and enforce architectural guardrails, patterns, and standards for Salesforce development teams. Review significant technical designs and data model changes for architectural alignment and downstream impact. Work closely with Product Owners, Technical Leads, and delivery teams to ensure architecture is practical and deliverable. Support teams during complex delivery phases, releases, or remediation activities. Provide architectural guidance while remaining pragmatic and delivery focused. Skills & Experience Strong Salesforce technical architecture capability in enterprise scale orgs. Extensive hands on experience designing and building solutions using: Apex, Lightning Web Components, Salesforce configuration and data model design Strong architectural knowledge of: Salesforce platform architecture, Service Cloud and Experience Cloud, Security, identity, and access controls, Data model remediation and refactoring Proven ability to produce clear, governance ready architecture documentation. Strong communication skills, able to explain complex technical concepts to senior and non technical stakeholders. Experience working within regulated or audit heavy environments. Salesforce Certified Technical Architect (CTA) or progress toward CTA. (Advantageous) Experience supporting large scale Salesforce transformations or remediation programmes. (Advantageous) Experience in financial services or public sector environments. (Advantageous) Certifications Salesforce Administrator Platform App Builder Platform Developer I Platform Developer II (Advantageous) Integration Architecture Designer (Advantageous) Data Architecture & Management Designer (Advantageous) Sharing & Visibility Designer (Advantageous)
Role: Salesforce Administrator Location: London / Hybrid / Flexible Type: Permanent Package: £45k to £60k, plus 10% discretionary bonus and benefits Our client is an independent energy market intelligence, research, consulting and training business that helps organisations understand and respond to the changing energy landscape. They support clients across the UK, Ireland and North-west Europe including energy suppliers, generators, investors, public sector bodies, policymakers, corporate energy users. The Salesforce Administrator role focuses tightly on day-to-day platform hygiene, user support, data quality, reporting discipline and the controls that link Salesforce to Accounting Package and the wider commercial process. Responsibilities Salesforce Administration & Hygiene Own day-to-day administration of the Salesforce instance: users, profiles, permission sets, sharing rules, page layouts and validation rules. Maintain a clean instance: routine data hygiene sweeps, duplicate management, dormant record review and clear-up of orphaned data. Manage picklists, record types and core object configuration to keep the platform aligned with the agreed commercial process. Apply and document changes through a controlled change-management process; manage sandbox-to-production releases. Data Quality & Integrity Own the data quality framework for accounts, contacts, opportunities, contracts and renewals completeness, accuracy and timeliness KPIs. Run regular data-quality reporting and drive remediation with sales, account management and finance owners. Maintain the monthly reconciliation between Salesforce and Sage Intacct in conjunction with the Financial Controller s team. Support quarter-end and year-end revenue cut-off procedures from a Salesforce data perspective. Reporting & Dashboards Build, maintain and audit core Salesforce reports and dashboards used by Sales, Marketing, Finance and the leadership team. Ensure a single, agreed source of truth for pipeline, bookings, ARR and renewal metrics. Decommission redundant reports and dashboards to keep the platform tidy and trusted. User Support, Training & Adoption Process Controls & Integrations Continuous Improvement Internal Focus Works closely with Sales, Marketing, Account Management, Consulting and Finance teams; key partnership with the FC on the Salesforce-Intacct control. Core Competencies Leadership Customer Centricity Problem Solving Service Delivery Commercial Awareness Technical / Professional Skills Experience & Skills Practical, hands-on Salesforce administration experience who is comfortable setting up, reports, dashboards, flows and data tools. Strong data-quality discipline; experienced with de-duplication, data loading and validation rules. Confident Excel user able to manipulate, cleanse and validate large data sets. Understanding of a typical B2B subscription / consulting revenue cycle and how it maps through a CRM. Awareness of how Salesforce data is consumed downstream by Finance systems (Sage Intacct or similar) is desirable. Operationally disciplined and takes pride in a tidy, well-governed platform. Service-minded, with patience and clarity when supporting users at all levels. Strong written communicator; produces clear documentation and change notes. Comfortable saying no to ad-hoc changes that would compromise data integrity, and able to explain why.
Jul 09, 2026
Full time
Role: Salesforce Administrator Location: London / Hybrid / Flexible Type: Permanent Package: £45k to £60k, plus 10% discretionary bonus and benefits Our client is an independent energy market intelligence, research, consulting and training business that helps organisations understand and respond to the changing energy landscape. They support clients across the UK, Ireland and North-west Europe including energy suppliers, generators, investors, public sector bodies, policymakers, corporate energy users. The Salesforce Administrator role focuses tightly on day-to-day platform hygiene, user support, data quality, reporting discipline and the controls that link Salesforce to Accounting Package and the wider commercial process. Responsibilities Salesforce Administration & Hygiene Own day-to-day administration of the Salesforce instance: users, profiles, permission sets, sharing rules, page layouts and validation rules. Maintain a clean instance: routine data hygiene sweeps, duplicate management, dormant record review and clear-up of orphaned data. Manage picklists, record types and core object configuration to keep the platform aligned with the agreed commercial process. Apply and document changes through a controlled change-management process; manage sandbox-to-production releases. Data Quality & Integrity Own the data quality framework for accounts, contacts, opportunities, contracts and renewals completeness, accuracy and timeliness KPIs. Run regular data-quality reporting and drive remediation with sales, account management and finance owners. Maintain the monthly reconciliation between Salesforce and Sage Intacct in conjunction with the Financial Controller s team. Support quarter-end and year-end revenue cut-off procedures from a Salesforce data perspective. Reporting & Dashboards Build, maintain and audit core Salesforce reports and dashboards used by Sales, Marketing, Finance and the leadership team. Ensure a single, agreed source of truth for pipeline, bookings, ARR and renewal metrics. Decommission redundant reports and dashboards to keep the platform tidy and trusted. User Support, Training & Adoption Process Controls & Integrations Continuous Improvement Internal Focus Works closely with Sales, Marketing, Account Management, Consulting and Finance teams; key partnership with the FC on the Salesforce-Intacct control. Core Competencies Leadership Customer Centricity Problem Solving Service Delivery Commercial Awareness Technical / Professional Skills Experience & Skills Practical, hands-on Salesforce administration experience who is comfortable setting up, reports, dashboards, flows and data tools. Strong data-quality discipline; experienced with de-duplication, data loading and validation rules. Confident Excel user able to manipulate, cleanse and validate large data sets. Understanding of a typical B2B subscription / consulting revenue cycle and how it maps through a CRM. Awareness of how Salesforce data is consumed downstream by Finance systems (Sage Intacct or similar) is desirable. Operationally disciplined and takes pride in a tidy, well-governed platform. Service-minded, with patience and clarity when supporting users at all levels. Strong written communicator; produces clear documentation and change notes. Comfortable saying no to ad-hoc changes that would compromise data integrity, and able to explain why.
Service Administrator Location: Runcorn Pay Rate: 15.92 per hour Contract: 6 months Hours: Monday - Friday, 8:00am - 4:00pm (37.5 hours per week) About the Role We are currently looking for a highly organised Service Administrator to join a busy operations team based in Runcorn. This is a fantastic opportunity for an experienced administrator to work in a fast-paced environment, supporting service operations and ensuring the smooth coordination of schedules, systems, and customer interactions. You will play a key role in maintaining efficient workflows, supporting technicians, and ensuring accurate record-keeping and service delivery. Key Responsibilities Plan and manage preventative maintenance (PM) service schedules Allocate work to technicians based on location, skill set, and availability Coordinate service bookings with both customers and field technicians Maintain accurate service records, compliance data, and system updates Monitor schedules, backlog, risks, and performance levels Support general administrative duties including filing, data entry, and correspondence Manage despatch of repaired units, including tracking parts usage Process inbound products (e.g. Littmann stethoscopes) and liaise with Customer Services Assist with reporting, data analysis, and special administrative projects About You Essential Skills & Experience Proven experience in a fast-paced administrative or office environment Strong organisational skills with the ability to manage multiple priorities High levels of accuracy and attention to detail Confident and professional telephone manner Ability to work well under pressure and adapt to changing demands Intermediate IT skills, including Microsoft Excel and Word Desirable Experience in a similar service or scheduling role Knowledge of job/work order scheduling Experience using SAP S/4 HANA and/or Salesforce Working Environment Friendly, open-plan office setting Small, collaborative team (approx. 4 people) No travel required Why Join? Opportunity to gain experience in a busy operations environment Build skills in service coordination, scheduling, and systems management Work within a supportive and collaborative team Additional Information Contract length: 6 months (covering retirement vacancy) Interview process: Immediate availability If you're an organised and detail-oriented administrator looking for your next contract opportunity, apply today . Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jul 09, 2026
Contractor
Service Administrator Location: Runcorn Pay Rate: 15.92 per hour Contract: 6 months Hours: Monday - Friday, 8:00am - 4:00pm (37.5 hours per week) About the Role We are currently looking for a highly organised Service Administrator to join a busy operations team based in Runcorn. This is a fantastic opportunity for an experienced administrator to work in a fast-paced environment, supporting service operations and ensuring the smooth coordination of schedules, systems, and customer interactions. You will play a key role in maintaining efficient workflows, supporting technicians, and ensuring accurate record-keeping and service delivery. Key Responsibilities Plan and manage preventative maintenance (PM) service schedules Allocate work to technicians based on location, skill set, and availability Coordinate service bookings with both customers and field technicians Maintain accurate service records, compliance data, and system updates Monitor schedules, backlog, risks, and performance levels Support general administrative duties including filing, data entry, and correspondence Manage despatch of repaired units, including tracking parts usage Process inbound products (e.g. Littmann stethoscopes) and liaise with Customer Services Assist with reporting, data analysis, and special administrative projects About You Essential Skills & Experience Proven experience in a fast-paced administrative or office environment Strong organisational skills with the ability to manage multiple priorities High levels of accuracy and attention to detail Confident and professional telephone manner Ability to work well under pressure and adapt to changing demands Intermediate IT skills, including Microsoft Excel and Word Desirable Experience in a similar service or scheduling role Knowledge of job/work order scheduling Experience using SAP S/4 HANA and/or Salesforce Working Environment Friendly, open-plan office setting Small, collaborative team (approx. 4 people) No travel required Why Join? Opportunity to gain experience in a busy operations environment Build skills in service coordination, scheduling, and systems management Work within a supportive and collaborative team Additional Information Contract length: 6 months (covering retirement vacancy) Interview process: Immediate availability If you're an organised and detail-oriented administrator looking for your next contract opportunity, apply today . Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
IT Administrator £32-37,000 basic % bonus Hybrid - 3 days, South London IT role. People-first. If you're the kind of IT professional who lights up a room rather than disappears into one, read on. Our partner, Firethorn Talent, is representing a market-leading UK residential property business that are 15 years in and growing. Based near South London, their IT Administrator is a genuine frontline role - roughly 70% reactive, keeping the business running day-to-day through tickets, troubleshooting and hands-on support, with the rest spent on projects, onboarding new starters and building out IT policies and processes. You'll work with every department and report to the IT Project Manager. What the role looks like day-to-day: Managing and resolving IT helpdesk tickets - hardware, software and network issues Administering O365 Suite, Azure AD and Exchange Onboarding new starters - setting up hardware, software and user accounts Delivering IT training and security awareness to staff across the business Implementing and maintaining security protocols and access controls Documenting IT processes and managing company IT assets Researching and recommending new tech to support business objectives Who we're looking for: Demonstrated working experience in IT administrator or support positions, with strong O365 and troubleshooting skills. Technically solid, but just as importantly - someone who genuinely enjoys working with people. Strong O365 admin knowledge (Azure AD, Exchange) - non-negotiable Proven IT troubleshooting ability across hardware, software and networks Experience in an IT admin or systems support role Confident communicator - comfortable training non-technical staff CRM experience (Salesforce or similar) is a plus, not a must Outgoing, energetic and a natural collaborator What's on the table: £32-37,000 basic, dependent on experience % discretionary bonus Hybrid working - 3 days South London head office, 2 from home Medical Cash Plan, Life Assurance and Company Pension Ongoing training and development Applications from people with experience in the following or similar job titles will be considered: IT Coordinator, IT Administrator, IT Support Engineer, IT Support Technician, Service Desk Analyst, 1st/2nd Line Support, Systems Support Engineer. Please contact Talent for a confidential chat about this role or career changes/moves on an ongoing basis.
Jul 09, 2026
Full time
IT Administrator £32-37,000 basic % bonus Hybrid - 3 days, South London IT role. People-first. If you're the kind of IT professional who lights up a room rather than disappears into one, read on. Our partner, Firethorn Talent, is representing a market-leading UK residential property business that are 15 years in and growing. Based near South London, their IT Administrator is a genuine frontline role - roughly 70% reactive, keeping the business running day-to-day through tickets, troubleshooting and hands-on support, with the rest spent on projects, onboarding new starters and building out IT policies and processes. You'll work with every department and report to the IT Project Manager. What the role looks like day-to-day: Managing and resolving IT helpdesk tickets - hardware, software and network issues Administering O365 Suite, Azure AD and Exchange Onboarding new starters - setting up hardware, software and user accounts Delivering IT training and security awareness to staff across the business Implementing and maintaining security protocols and access controls Documenting IT processes and managing company IT assets Researching and recommending new tech to support business objectives Who we're looking for: Demonstrated working experience in IT administrator or support positions, with strong O365 and troubleshooting skills. Technically solid, but just as importantly - someone who genuinely enjoys working with people. Strong O365 admin knowledge (Azure AD, Exchange) - non-negotiable Proven IT troubleshooting ability across hardware, software and networks Experience in an IT admin or systems support role Confident communicator - comfortable training non-technical staff CRM experience (Salesforce or similar) is a plus, not a must Outgoing, energetic and a natural collaborator What's on the table: £32-37,000 basic, dependent on experience % discretionary bonus Hybrid working - 3 days South London head office, 2 from home Medical Cash Plan, Life Assurance and Company Pension Ongoing training and development Applications from people with experience in the following or similar job titles will be considered: IT Coordinator, IT Administrator, IT Support Engineer, IT Support Technician, Service Desk Analyst, 1st/2nd Line Support, Systems Support Engineer. Please contact Talent for a confidential chat about this role or career changes/moves on an ongoing basis.
Reed Technology
Newcastle Upon Tyne, Tyne And Wear
We are working with a growing organisation seeking a Salesforce Administrator to join their technology team. This is a great opportunity to play a key role in maintaining and enhancing a complex, multi-cloud Salesforce environment, supporting business-critical systems and driving continuous improvement. The Role You'll be responsible for the day-to-day administration, support, and optimisation of a heavily customised Salesforce platform. Working closely with internal stakeholders and technical teams, you'll deliver improvements across Sales, Service, and Marketing Cloud while promoting best practices and increasing user adoption. Key Responsibilities Manage and maintain a highly customised Salesforce org, ensuring performance and stability Configure and enhance objects, fields, workflows, validation rules, and flows Support integrations and third-party applications Improve user experience through UI, page layout, and Lightning enhancements Drive adoption of standard Salesforce functionality and best practices Support Sales Cloud, Service Cloud, and Marketing Cloud capabilities Provide user support, training, and troubleshooting Develop reports, dashboards, and actionable insights Collaborate with stakeholders to gather requirements and deliver solutions Maintain documentation and contribute to continuous improvement initiatives About You Proven experience as a Salesforce Administrator in a complex environment Hands-on experience with Sales Cloud and Service Cloud (Marketing Cloud beneficial) Strong skills in Salesforce automation tools (Flow, Workflow Rules) Salesforce Administrator certification (minimum) Experience managing integrations and AppExchange solutions advantageous Understanding of data management, migration, and governance Strong problem-solving skills and attention to detail Excellent communication skills and ability to work collaboratively
Jul 09, 2026
Full time
We are working with a growing organisation seeking a Salesforce Administrator to join their technology team. This is a great opportunity to play a key role in maintaining and enhancing a complex, multi-cloud Salesforce environment, supporting business-critical systems and driving continuous improvement. The Role You'll be responsible for the day-to-day administration, support, and optimisation of a heavily customised Salesforce platform. Working closely with internal stakeholders and technical teams, you'll deliver improvements across Sales, Service, and Marketing Cloud while promoting best practices and increasing user adoption. Key Responsibilities Manage and maintain a highly customised Salesforce org, ensuring performance and stability Configure and enhance objects, fields, workflows, validation rules, and flows Support integrations and third-party applications Improve user experience through UI, page layout, and Lightning enhancements Drive adoption of standard Salesforce functionality and best practices Support Sales Cloud, Service Cloud, and Marketing Cloud capabilities Provide user support, training, and troubleshooting Develop reports, dashboards, and actionable insights Collaborate with stakeholders to gather requirements and deliver solutions Maintain documentation and contribute to continuous improvement initiatives About You Proven experience as a Salesforce Administrator in a complex environment Hands-on experience with Sales Cloud and Service Cloud (Marketing Cloud beneficial) Strong skills in Salesforce automation tools (Flow, Workflow Rules) Salesforce Administrator certification (minimum) Experience managing integrations and AppExchange solutions advantageous Understanding of data management, migration, and governance Strong problem-solving skills and attention to detail Excellent communication skills and ability to work collaboratively
Salesforce Developer 6 Month Fixed Term Contract Location: Remote Salary: £49,920 £62,000 per annum At BIMM University, we're more than just an educational institution; we're a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Salesforce Developer you will support the ongoing development and improvement of our Salesforce platform. You will join a small, collaborative delivery team responsible for turning business requirements into reliable, scalable solutions that underpin key student and staff processes. This is a hands on development role with a focus on building new functionality, maintaining existing components, and ensuring the stability and integrity of the platform. The postholder will also act as a technical escalation point for complex issues and contribute to the continuous improvement of our development practices. What You ll Do: Design, build, and maintain Salesforce solutions using both declarative tools and programmatic development (Apex, triggers, Lightning Web Components). Work closely with the Salesforce Business Analyst to translate requirements into technical designs and build plans. Contribute to development across areas such as admissions, recruitment, student lifecycle processes, and operational workflows. Carry out impact analysis to ensure changes align with existing architecture, integrations, and data models. Act as a technical escalation point for complex issues relating to automation, permissions, data integrity, and system behaviour. Support deployment and release processes, including testing, code reviews, and platform monitoring. Provide technical guidance to administrators, support teams, and stakeholders on best practice usage. Help improve development standards, documentation, and ways of working across the Salesforce environment. Work collaboratively with internal developers, analysts, IT teams, and product owners across the University. What You ll Bring: Experience designing and building Salesforce solutions using Apex, Lightning Web Components (or Aura), and declarative tools such as Flows. Strong understanding of Salesforce data models, security, and sharing architecture. Ability to debug and resolve complex platform issues. Experience working with version control and structured deployment practices. Clear and confident communication skills, with the ability to work effectively with both technical and non technical colleagues. A collaborative approach and willingness to contribute to shared development standards and continuous improvement. Although the role is remote, occasional travel to our Brighton campus will be required. Why BIMM University We are a values-led organisation, meaning our core values underpin all that we do: Believe in Everyone. Challenge the Norm. Grow Together. Do the Right Thing. Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation. We are committed to promoting the safety and welfare of our students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Interested in this opportunity, click apply and you will be redirected to our careers page to complete your application.
Jul 09, 2026
Contractor
Salesforce Developer 6 Month Fixed Term Contract Location: Remote Salary: £49,920 £62,000 per annum At BIMM University, we're more than just an educational institution; we're a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Salesforce Developer you will support the ongoing development and improvement of our Salesforce platform. You will join a small, collaborative delivery team responsible for turning business requirements into reliable, scalable solutions that underpin key student and staff processes. This is a hands on development role with a focus on building new functionality, maintaining existing components, and ensuring the stability and integrity of the platform. The postholder will also act as a technical escalation point for complex issues and contribute to the continuous improvement of our development practices. What You ll Do: Design, build, and maintain Salesforce solutions using both declarative tools and programmatic development (Apex, triggers, Lightning Web Components). Work closely with the Salesforce Business Analyst to translate requirements into technical designs and build plans. Contribute to development across areas such as admissions, recruitment, student lifecycle processes, and operational workflows. Carry out impact analysis to ensure changes align with existing architecture, integrations, and data models. Act as a technical escalation point for complex issues relating to automation, permissions, data integrity, and system behaviour. Support deployment and release processes, including testing, code reviews, and platform monitoring. Provide technical guidance to administrators, support teams, and stakeholders on best practice usage. Help improve development standards, documentation, and ways of working across the Salesforce environment. Work collaboratively with internal developers, analysts, IT teams, and product owners across the University. What You ll Bring: Experience designing and building Salesforce solutions using Apex, Lightning Web Components (or Aura), and declarative tools such as Flows. Strong understanding of Salesforce data models, security, and sharing architecture. Ability to debug and resolve complex platform issues. Experience working with version control and structured deployment practices. Clear and confident communication skills, with the ability to work effectively with both technical and non technical colleagues. A collaborative approach and willingness to contribute to shared development standards and continuous improvement. Although the role is remote, occasional travel to our Brighton campus will be required. Why BIMM University We are a values-led organisation, meaning our core values underpin all that we do: Believe in Everyone. Challenge the Norm. Grow Together. Do the Right Thing. Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation. We are committed to promoting the safety and welfare of our students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Interested in this opportunity, click apply and you will be redirected to our careers page to complete your application.
I am representing an established organisation who are seeking a hands-on CRM System Administrator to support operational needs within its Salesforce environment. This role is focused on ensuring the CRM remains a trusted, accurate source of truth for pipeline, contracts, and revenue data, while supporting business users and maintaining strong data governance. Key Responsibilities: Day-to-day Salesforce administration, including users, permissions, and configuration Ongoing data hygiene: deduplication, clean-up of dormant/orphaned records, and maintaining data quality standards Management of picklists, record types, validation rules, and page layouts Supporting controlled changes and releases (e.g. sandbox to production) Maintaining a robust data quality framework across key CRM objects Assisting with reconciliation activities between CRM and finance systems Building and maintaining reports and dashboards (pipeline, bookings, revenue, renewals) Providing first-line user support, onboarding guidance, and basic documentation Requirements: Proven experience in Salesforce or a similar CRM system within a commercial environment Strong focus on data quality, governance, and reporting accuracy Confident working with Excel and data cleansing tasks Strong communication skills with a service-oriented mindset Understanding of B2B revenue processes (desirable) Salesforce Admin certification (ADM 201) advantageous This is a full time, temporary role and for the right candidate, it could develop in to a permanent position. Hybrid working is offered and remote is also considered. However initial training will need to be carried out in either Norwich or London initially. Interviews are commencing immediately. If you are interested, please contact Emily at Pure.
Jul 08, 2026
Seasonal
I am representing an established organisation who are seeking a hands-on CRM System Administrator to support operational needs within its Salesforce environment. This role is focused on ensuring the CRM remains a trusted, accurate source of truth for pipeline, contracts, and revenue data, while supporting business users and maintaining strong data governance. Key Responsibilities: Day-to-day Salesforce administration, including users, permissions, and configuration Ongoing data hygiene: deduplication, clean-up of dormant/orphaned records, and maintaining data quality standards Management of picklists, record types, validation rules, and page layouts Supporting controlled changes and releases (e.g. sandbox to production) Maintaining a robust data quality framework across key CRM objects Assisting with reconciliation activities between CRM and finance systems Building and maintaining reports and dashboards (pipeline, bookings, revenue, renewals) Providing first-line user support, onboarding guidance, and basic documentation Requirements: Proven experience in Salesforce or a similar CRM system within a commercial environment Strong focus on data quality, governance, and reporting accuracy Confident working with Excel and data cleansing tasks Strong communication skills with a service-oriented mindset Understanding of B2B revenue processes (desirable) Salesforce Admin certification (ADM 201) advantageous This is a full time, temporary role and for the right candidate, it could develop in to a permanent position. Hybrid working is offered and remote is also considered. However initial training will need to be carried out in either Norwich or London initially. Interviews are commencing immediately. If you are interested, please contact Emily at Pure.
Sales Administrator Location: Theale, Berkshire (close to Theale Train Station) Salary: 28,000 - 30,000 per annum (depending on experience) Hours: 37.5 hours per week, office-based We are recruiting for a Sales Administrator to join a busy team based in Theale. This is an excellent opportunity for an organised and proactive Sales Administrator with experience in sales support, order processing or customer service. Key Responsibilities: Process customer orders accurately. Coordinate deliveries from Europe to the UK and onwards to customers. Liaise with a third-party fulfilment partner and internal teams. Keep customers updated on order progress, stock levels and lead times. Respond to customer enquiries and support the sales team. Provide cover for the Internal Sales Manager when required. Skills & Experience: Previous sales administration, order processing or customer service experience. Excellent organisation and attention to detail. Strong communication skills. Experience using Google Workspace, Salesforce and ERP or order management systems. What's on Offer: 25,000- 30,000 depending on experience. Temporary role which will become permanent. Friendly and supportive working environment. Office-based role close to Theale Train Station. If you're an organised Sales Administrator looking for your next opportunity, we'd love to hear from you.
Jul 08, 2026
Full time
Sales Administrator Location: Theale, Berkshire (close to Theale Train Station) Salary: 28,000 - 30,000 per annum (depending on experience) Hours: 37.5 hours per week, office-based We are recruiting for a Sales Administrator to join a busy team based in Theale. This is an excellent opportunity for an organised and proactive Sales Administrator with experience in sales support, order processing or customer service. Key Responsibilities: Process customer orders accurately. Coordinate deliveries from Europe to the UK and onwards to customers. Liaise with a third-party fulfilment partner and internal teams. Keep customers updated on order progress, stock levels and lead times. Respond to customer enquiries and support the sales team. Provide cover for the Internal Sales Manager when required. Skills & Experience: Previous sales administration, order processing or customer service experience. Excellent organisation and attention to detail. Strong communication skills. Experience using Google Workspace, Salesforce and ERP or order management systems. What's on Offer: 25,000- 30,000 depending on experience. Temporary role which will become permanent. Friendly and supportive working environment. Office-based role close to Theale Train Station. If you're an organised Sales Administrator looking for your next opportunity, we'd love to hear from you.
We're looking for a proactive, motivated and detail-focused Salesforce Administrator to join our growing team at Omny Group. You'll work closely with our Head of Operations, Salesforce specialists, and key business stakeholders to support, develop and optimise our Salesforce platform across the business. This role is ideal for someone who has gained initial Salesforce Administration experience and is looking to take the next step in their career. You'll have the opportunity to play a key role in an exciting Salesforce implementation and enhancement journey, helping to shape how our teams use technology to improve processes, reporting, and customer experience. We are looking for someone who enjoys solving problems, gathering requirements, working with stakeholders, and driving continuous improvement. This is a fantastic opportunity to develop both your Salesforce Administration and Business Analysis skills within a collaborative and forward-thinking organisation. Responsibilities: Support the ongoing Salesforce implementation project and future system enhancements Gather, document and analyse business requirements and change requests Provide day-to-day Salesforce administration, including users, permissions, profiles and roles Assist with user acceptance testing (UAT) and implementation of new functionality Deliver user training and support to drive system adoption and best practice Develop and maintain Salesforce reports and dashboards Support data management activities, ensuring data accuracy and integrity Configure Salesforce objects, fields, validation rules, workflows and automation processes Work closely with stakeholders and external developers to deliver business improvements Identify opportunities to improve processes and maximise Salesforce capabilities The successful candidate will be able to demonstrate the following: Minimum 6 months' experience working as a Salesforce Administrator Salesforce Administrator Certification (essential) Experience gathering and documenting business requirements Strong knowledge of Salesforce administration, reporting and configuration Excellent communication and stakeholder management skills Strong analytical and problem-solving abilities with excellent attention to detail Ability to manage multiple priorities and work collaboratively within a team Experience supporting system implementation or integration projects is desirable Knowledge of Salesforce Lightning is preferred Experience with Jira or similar project management tools would be advantageous In return we are offering: Monday to Friday (9:00am - 5:30pm) Competitive salary 25 days holiday plus 8 bank holidays Holiday entitlement increases by 1 day per completed year of service from years 3 to 7, up to a maximum of 30 days plus bank holidays Birthday day off Workplace pension scheme (5% employee contribution and 3% employer contribution) Life Assurance (Death in Service) cover of 3x salary Private Medical Insurance following successful completion of probation Enhanced family-friendly benefits Cycle to Work Scheme (subject to eligibility criteria) Electric Vehicle Scheme (subject to eligibility criteria) Opportunity to play a key role in a major Salesforce transformation project Ongoing professional development and career progression opportunities Interested? Then APPLY now for immediate consideration.
Jul 07, 2026
Full time
We're looking for a proactive, motivated and detail-focused Salesforce Administrator to join our growing team at Omny Group. You'll work closely with our Head of Operations, Salesforce specialists, and key business stakeholders to support, develop and optimise our Salesforce platform across the business. This role is ideal for someone who has gained initial Salesforce Administration experience and is looking to take the next step in their career. You'll have the opportunity to play a key role in an exciting Salesforce implementation and enhancement journey, helping to shape how our teams use technology to improve processes, reporting, and customer experience. We are looking for someone who enjoys solving problems, gathering requirements, working with stakeholders, and driving continuous improvement. This is a fantastic opportunity to develop both your Salesforce Administration and Business Analysis skills within a collaborative and forward-thinking organisation. Responsibilities: Support the ongoing Salesforce implementation project and future system enhancements Gather, document and analyse business requirements and change requests Provide day-to-day Salesforce administration, including users, permissions, profiles and roles Assist with user acceptance testing (UAT) and implementation of new functionality Deliver user training and support to drive system adoption and best practice Develop and maintain Salesforce reports and dashboards Support data management activities, ensuring data accuracy and integrity Configure Salesforce objects, fields, validation rules, workflows and automation processes Work closely with stakeholders and external developers to deliver business improvements Identify opportunities to improve processes and maximise Salesforce capabilities The successful candidate will be able to demonstrate the following: Minimum 6 months' experience working as a Salesforce Administrator Salesforce Administrator Certification (essential) Experience gathering and documenting business requirements Strong knowledge of Salesforce administration, reporting and configuration Excellent communication and stakeholder management skills Strong analytical and problem-solving abilities with excellent attention to detail Ability to manage multiple priorities and work collaboratively within a team Experience supporting system implementation or integration projects is desirable Knowledge of Salesforce Lightning is preferred Experience with Jira or similar project management tools would be advantageous In return we are offering: Monday to Friday (9:00am - 5:30pm) Competitive salary 25 days holiday plus 8 bank holidays Holiday entitlement increases by 1 day per completed year of service from years 3 to 7, up to a maximum of 30 days plus bank holidays Birthday day off Workplace pension scheme (5% employee contribution and 3% employer contribution) Life Assurance (Death in Service) cover of 3x salary Private Medical Insurance following successful completion of probation Enhanced family-friendly benefits Cycle to Work Scheme (subject to eligibility criteria) Electric Vehicle Scheme (subject to eligibility criteria) Opportunity to play a key role in a major Salesforce transformation project Ongoing professional development and career progression opportunities Interested? Then APPLY now for immediate consideration.
Our prestigious client is currently recruiting for a Customer Support Administrator to join their team. The main purpose of this position is to deliver excellent service to both our existing and potential customers, making sure every enquiry, issue, or request is handled quickly, efficiently, and professionally from start to finish. Job Type: Permanent Working Hours: Monday - Friday, 8.30am - 5pm Location: Reading, office based Salary - 25,000 As the Customer Support Administrator, you will be responsible for: Acting as the first point of contact for customers, logging and tracking faults on Salesforce through to resolution. Scheduling and coordinating engineer diaries to make the best use of time and resources. Communicating with customers to arrange engineer visits, breakdowns, maintenance, installations, and collections. Processing customer orders for supplies, parts, and consumables using Xero, including sales orders and delivery notes. Creating quotes and correspondence for supplies and maintenance contracts for both existing and prospective customers. Keeping Salesforce up to date to support customers and engineers effectively. Managing customer queries and resolving issues in a calm, helpful, and efficient manner. Assisting with licensing and decommissioning of franking machines. Supporting contract cancellation discussions where required. Arranging the shipping of parts and supplies to customers and engineers. Helping in the warehouse with shipping machines and completing admin tasks. Carrying out general Salesforce admin, including updating customer contact and address details. Ordering and maintaining stock levels for engineer parts. Logging and distributing incoming sales enquiries and leads. Assisting with processing sales orders when required. Helping with one-off tasks and projects as they come up. The successful Customer Support Administrator will have the following related skills and experience: A proactive, positive attitude with a natural ability to solve problems. Strong admin skills, good numeracy and literacy, and great attention to detail. Previous experience in a customer service or support role. Confidence following processes and procedures. Clear and friendly communication skills, both written and verbal. Comfortable using Microsoft Office and general PC systems. Experience with Salesforce and Xero is a bonus, but not essential. A team player with a "can-do" mindset who's happy to support others. A full UK driving licence is helpful, but not essential.
Jul 07, 2026
Full time
Our prestigious client is currently recruiting for a Customer Support Administrator to join their team. The main purpose of this position is to deliver excellent service to both our existing and potential customers, making sure every enquiry, issue, or request is handled quickly, efficiently, and professionally from start to finish. Job Type: Permanent Working Hours: Monday - Friday, 8.30am - 5pm Location: Reading, office based Salary - 25,000 As the Customer Support Administrator, you will be responsible for: Acting as the first point of contact for customers, logging and tracking faults on Salesforce through to resolution. Scheduling and coordinating engineer diaries to make the best use of time and resources. Communicating with customers to arrange engineer visits, breakdowns, maintenance, installations, and collections. Processing customer orders for supplies, parts, and consumables using Xero, including sales orders and delivery notes. Creating quotes and correspondence for supplies and maintenance contracts for both existing and prospective customers. Keeping Salesforce up to date to support customers and engineers effectively. Managing customer queries and resolving issues in a calm, helpful, and efficient manner. Assisting with licensing and decommissioning of franking machines. Supporting contract cancellation discussions where required. Arranging the shipping of parts and supplies to customers and engineers. Helping in the warehouse with shipping machines and completing admin tasks. Carrying out general Salesforce admin, including updating customer contact and address details. Ordering and maintaining stock levels for engineer parts. Logging and distributing incoming sales enquiries and leads. Assisting with processing sales orders when required. Helping with one-off tasks and projects as they come up. The successful Customer Support Administrator will have the following related skills and experience: A proactive, positive attitude with a natural ability to solve problems. Strong admin skills, good numeracy and literacy, and great attention to detail. Previous experience in a customer service or support role. Confidence following processes and procedures. Clear and friendly communication skills, both written and verbal. Comfortable using Microsoft Office and general PC systems. Experience with Salesforce and Xero is a bonus, but not essential. A team player with a "can-do" mindset who's happy to support others. A full UK driving licence is helpful, but not essential.
Location: Westminster, London Contract: Permanent, Part-time Salary: £33,376 per annum for 32 hours per week over 4 days, based on an FTE salary of £41,720 per annum (NJC Scale Range 27-29) inclusive of London Weighting, pension and other benefits. Hours of work: This is a flexible role of 32 hours per week, over 4 days (8hrs per day) Annual leave: 35 days including bank holidays / Statutory Holidays (pro-rata for part time) Closing Date: Monday 10th August 2026 JOB PURPOSE This is a pivotal role within The Passage's Fundraising Team, created to help support the transformation of our supporter data systems and ensure we become a more data informed, insight driven organisation and fundraising team. You will be the main contact for the fundraising CRM working with the fundraising team and other teams within The Passage such as finance and IT to ensure the smooth running of all systems and processes. As the dedicated data and CRM Manager for Fundraising and Communications, you will support colleagues with reporting, analysis, campaign set-up and selections, and data strategy. Your work will ensure our data is accurate, accessible, and GDPR-compliant, enabling smarter decision-making, improved supporter journeys, and to help grow income. You will also be working with the Marketing and Communications team to implement email soft opt-in for our supporters. This is a unique opportunity to shape how we use data to engage, retain, and grow our supporter base at a time of exciting change. MAIN DUTIES 1. Fundraising CRM Project Leadership Manage and maintain the current Salesforce system, ensuring it remains functional, accurate, and fit for the purposes of stewarding donors and maintaining accurate records of donations Act as the day-to-day lead for the CRM system within the Fundraising and Communications team, ensuring it meets team needs and supports strategic goals. Document workflows, integrations and processes to ensure the long-term sustainability and usability of the system for vital processes such as donation processing and gift aid Work with IT and the fundraising team to evaluate onboard 3rd party platforms to support fundraising initiatives. Ensure any changes are approved with senior stakeholders and documented. Be a custodian of GDPR within the Fundraising team and be the main point of contact with The Passage's Data protection lead and ensure all policies and procedures are up to date and in line with current fundraising regulations. 2.CRM and Data Management Work collaboratively with the IT team and procurement team as the fundraising representative to recommend improvements to the current CRM and any other related projects. Maintain and improve the quality of supporter data through regular cleansing, deduplication, and tagging to ensure accuracy and GDPR compliance. Ensure ongoing system performance and data integrity by embedding data hygiene routines and best practices. Work with the Finance team to support integration between the CRM and finance systems for seamless donation and income reporting. Working with data flows and setting up integrations, ensuring the system runs smoothly on an ongoing basis, making updates, troubleshooting issues whilst maintaining data consistency. Work on system migrations and leading on maintaining proper process structures and documentation during those transitions. Keep track of installed packages, security keys, and their passwords and related administrative processes. Be responsible for all data imports from our 3rd party platforms, ensure that data is uploaded in line with regular upload schedule in an accurate manner. Work with the Marketing and Communications team to help implement soft opt-in Manage one database volunteer to complete database tasks. 3. Data Selections, Segmentation and Campaign Support Collaborate with the Fundraising team to perform targeted data selections for appeals, newsletters, stewardship journeys, and events. Develop and maintain segmentation structures and logic to support personalised supporter journeys and strategic targeting. Work closely with the Marketing and Communications team to provide campaign-ready data for fundraising, advocacy, and engagement activities. 4. Reporting and Insight Design, build, and maintain dashboards and reports that provide real time insight into fundraising performance, donor behaviour and campaign results. Create and deliver regular and ad hoc fundraising analysis to inform strategic decisions and performance tracking. Proactively identify opportunities to improve donor retention, upgrade journeys and lifetime value through data driven insight. 5. Cyber Security Work closely with the IT team to manage security/GDPR of the Fundraising crm Develop knowledge in this area and undertake training as required. 6. Other Duties: Provide ad-hoc administrative support to the Fundraising and Communications team. Support and attend fundraising events as required. GENERAL RESPONSIBILITIES Stay up to date on policies/news/regulations relating to the role Work with the Supporter Engagement Officer on shared tasks and provide reports as required and troubleshoot any issues Proactively flag any data integrity issues with Line Manager and help develop action plans as required. Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary. Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. Ensure that all The Passage's policies and procedures are adhered to and contribute to the effective implementation of The Passage's Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults. At all times, undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage and uphold standards expected by The Fundraising Regulator Undertake any other duties that may be required which are commensurate with the role. In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage. Note: This Job Description summarises the main responsibilities of the role at the time of writing. As the organisation and digital activity continue to develop, the role may evolve in consultation with the postholder. Person Specification: This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your supporting statement please address criteria E1 to E10 and K1 to K9, giving evidence of your experience and abilities and demonstrating your understanding and knowledge. EXPERIENCE E1 Experience of using a database to accurately enter and manage data E2 High level skills related to data management and handling E3 Working extensively with Fundraising CRM system E4 Implementing policies and procedures E5 Running reports and analysing data. E6 Understanding of data protection and GDPR principles E7 Working with Salesforce, ideally with Administrator certification. (Desirable) E8 Experience supporting or leading database/system improvement projects, including implementation or migration (Desirable) E9 Experience of onboarding 3rd party platforms with GDPR compliance and collaboration with IT E10 Experience of working in the charity sector (Desirable) KNOWLEDGE K1 Ability to prioritise and organisational skills, remaining calm under pressure K2 Team working skills with a positive and collaborative approach. K3 Interpersonal and communication skills, both verbal and written. K4 Standards and procedures for payment card processing, electronic payments (e.g. BACS, bank transfers), banking and handling cash securely. K5 Individual giving and/or other types of fundraising. K6 Up to date knowledge of GDPR compliance and soft opt-in K7 Relevant regulations, legislation and professional codes of practice. K8 IT proficiency, especially Excel, Word and Outlook.
Jul 07, 2026
Full time
Location: Westminster, London Contract: Permanent, Part-time Salary: £33,376 per annum for 32 hours per week over 4 days, based on an FTE salary of £41,720 per annum (NJC Scale Range 27-29) inclusive of London Weighting, pension and other benefits. Hours of work: This is a flexible role of 32 hours per week, over 4 days (8hrs per day) Annual leave: 35 days including bank holidays / Statutory Holidays (pro-rata for part time) Closing Date: Monday 10th August 2026 JOB PURPOSE This is a pivotal role within The Passage's Fundraising Team, created to help support the transformation of our supporter data systems and ensure we become a more data informed, insight driven organisation and fundraising team. You will be the main contact for the fundraising CRM working with the fundraising team and other teams within The Passage such as finance and IT to ensure the smooth running of all systems and processes. As the dedicated data and CRM Manager for Fundraising and Communications, you will support colleagues with reporting, analysis, campaign set-up and selections, and data strategy. Your work will ensure our data is accurate, accessible, and GDPR-compliant, enabling smarter decision-making, improved supporter journeys, and to help grow income. You will also be working with the Marketing and Communications team to implement email soft opt-in for our supporters. This is a unique opportunity to shape how we use data to engage, retain, and grow our supporter base at a time of exciting change. MAIN DUTIES 1. Fundraising CRM Project Leadership Manage and maintain the current Salesforce system, ensuring it remains functional, accurate, and fit for the purposes of stewarding donors and maintaining accurate records of donations Act as the day-to-day lead for the CRM system within the Fundraising and Communications team, ensuring it meets team needs and supports strategic goals. Document workflows, integrations and processes to ensure the long-term sustainability and usability of the system for vital processes such as donation processing and gift aid Work with IT and the fundraising team to evaluate onboard 3rd party platforms to support fundraising initiatives. Ensure any changes are approved with senior stakeholders and documented. Be a custodian of GDPR within the Fundraising team and be the main point of contact with The Passage's Data protection lead and ensure all policies and procedures are up to date and in line with current fundraising regulations. 2.CRM and Data Management Work collaboratively with the IT team and procurement team as the fundraising representative to recommend improvements to the current CRM and any other related projects. Maintain and improve the quality of supporter data through regular cleansing, deduplication, and tagging to ensure accuracy and GDPR compliance. Ensure ongoing system performance and data integrity by embedding data hygiene routines and best practices. Work with the Finance team to support integration between the CRM and finance systems for seamless donation and income reporting. Working with data flows and setting up integrations, ensuring the system runs smoothly on an ongoing basis, making updates, troubleshooting issues whilst maintaining data consistency. Work on system migrations and leading on maintaining proper process structures and documentation during those transitions. Keep track of installed packages, security keys, and their passwords and related administrative processes. Be responsible for all data imports from our 3rd party platforms, ensure that data is uploaded in line with regular upload schedule in an accurate manner. Work with the Marketing and Communications team to help implement soft opt-in Manage one database volunteer to complete database tasks. 3. Data Selections, Segmentation and Campaign Support Collaborate with the Fundraising team to perform targeted data selections for appeals, newsletters, stewardship journeys, and events. Develop and maintain segmentation structures and logic to support personalised supporter journeys and strategic targeting. Work closely with the Marketing and Communications team to provide campaign-ready data for fundraising, advocacy, and engagement activities. 4. Reporting and Insight Design, build, and maintain dashboards and reports that provide real time insight into fundraising performance, donor behaviour and campaign results. Create and deliver regular and ad hoc fundraising analysis to inform strategic decisions and performance tracking. Proactively identify opportunities to improve donor retention, upgrade journeys and lifetime value through data driven insight. 5. Cyber Security Work closely with the IT team to manage security/GDPR of the Fundraising crm Develop knowledge in this area and undertake training as required. 6. Other Duties: Provide ad-hoc administrative support to the Fundraising and Communications team. Support and attend fundraising events as required. GENERAL RESPONSIBILITIES Stay up to date on policies/news/regulations relating to the role Work with the Supporter Engagement Officer on shared tasks and provide reports as required and troubleshoot any issues Proactively flag any data integrity issues with Line Manager and help develop action plans as required. Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary. Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. Ensure that all The Passage's policies and procedures are adhered to and contribute to the effective implementation of The Passage's Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults. At all times, undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage and uphold standards expected by The Fundraising Regulator Undertake any other duties that may be required which are commensurate with the role. In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage. Note: This Job Description summarises the main responsibilities of the role at the time of writing. As the organisation and digital activity continue to develop, the role may evolve in consultation with the postholder. Person Specification: This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your supporting statement please address criteria E1 to E10 and K1 to K9, giving evidence of your experience and abilities and demonstrating your understanding and knowledge. EXPERIENCE E1 Experience of using a database to accurately enter and manage data E2 High level skills related to data management and handling E3 Working extensively with Fundraising CRM system E4 Implementing policies and procedures E5 Running reports and analysing data. E6 Understanding of data protection and GDPR principles E7 Working with Salesforce, ideally with Administrator certification. (Desirable) E8 Experience supporting or leading database/system improvement projects, including implementation or migration (Desirable) E9 Experience of onboarding 3rd party platforms with GDPR compliance and collaboration with IT E10 Experience of working in the charity sector (Desirable) KNOWLEDGE K1 Ability to prioritise and organisational skills, remaining calm under pressure K2 Team working skills with a positive and collaborative approach. K3 Interpersonal and communication skills, both verbal and written. K4 Standards and procedures for payment card processing, electronic payments (e.g. BACS, bank transfers), banking and handling cash securely. K5 Individual giving and/or other types of fundraising. K6 Up to date knowledge of GDPR compliance and soft opt-in K7 Relevant regulations, legislation and professional codes of practice. K8 IT proficiency, especially Excel, Word and Outlook.
Salesforce Administrator Location: Kent (UK) An established UK organisation is looking for a Salesforce Administrator to join its growing technology team. This is an excellent opportunity for someone in the early stages of their Salesforce career who is looking to take ownership of a business-critical CRM platform while working closely with users across the organisation. You'll play a key role in supporting the day-to-day administration, enhancement and adoption of Salesforce, helping to ensure users get the most from the platform while contributing to its ongoing development. The Role Working alongside business stakeholders and technical colleagues, you'll be responsible for maintaining and improving the Salesforce environment, supporting users and delivering enhancements that improve business processes. Key responsibilities include: Administering and configuring the Salesforce platform. Managing users, roles, profiles, permissions and security settings. Gathering and documenting business requirements and change requests. Creating and maintaining reports and dashboards to support business decision making. Configuring custom objects, fields, validation rules, workflows and automation. Maintaining data quality and supporting data imports and migration activities. Delivering user training and providing ongoing system support. Identifying opportunities to improve processes and maximise platform capabilities. Keeping up to date with new Salesforce releases and recommending enhancements. About You You'll be a proactive and organised Salesforce professional who enjoys solving problems and working closely with business users. We're looking for someone with: Salesforce Administrator certification (essential). Around 6 months to 2 years' commercial Salesforce Administration experience. Experience configuring Salesforce Lightning. Knowledge of user management, security, reporting and dashboards. Experience with workflows, validation rules and automation. Strong analytical and problem-solving skills. Excellent communication skills with the confidence to work directly with stakeholders. A collaborative approach and willingness to learn. Desirable experience includes: Jira or other project management tools. Exposure to Agile project delivery. Additional Salesforce certifications. What's on Offer Comprehensive benefits package. Ongoing training and professional development. Opportunities to gain further Salesforce certifications. A collaborative team environment where your ideas and improvements will be valued. The chance to help shape the future of a key business platform. If you're a Salesforce Administrator looking to build your career in a supportive environment where you'll gain exposure to a wide range of Salesforce functionality, we'd love to hear from you.
Jul 07, 2026
Full time
Salesforce Administrator Location: Kent (UK) An established UK organisation is looking for a Salesforce Administrator to join its growing technology team. This is an excellent opportunity for someone in the early stages of their Salesforce career who is looking to take ownership of a business-critical CRM platform while working closely with users across the organisation. You'll play a key role in supporting the day-to-day administration, enhancement and adoption of Salesforce, helping to ensure users get the most from the platform while contributing to its ongoing development. The Role Working alongside business stakeholders and technical colleagues, you'll be responsible for maintaining and improving the Salesforce environment, supporting users and delivering enhancements that improve business processes. Key responsibilities include: Administering and configuring the Salesforce platform. Managing users, roles, profiles, permissions and security settings. Gathering and documenting business requirements and change requests. Creating and maintaining reports and dashboards to support business decision making. Configuring custom objects, fields, validation rules, workflows and automation. Maintaining data quality and supporting data imports and migration activities. Delivering user training and providing ongoing system support. Identifying opportunities to improve processes and maximise platform capabilities. Keeping up to date with new Salesforce releases and recommending enhancements. About You You'll be a proactive and organised Salesforce professional who enjoys solving problems and working closely with business users. We're looking for someone with: Salesforce Administrator certification (essential). Around 6 months to 2 years' commercial Salesforce Administration experience. Experience configuring Salesforce Lightning. Knowledge of user management, security, reporting and dashboards. Experience with workflows, validation rules and automation. Strong analytical and problem-solving skills. Excellent communication skills with the confidence to work directly with stakeholders. A collaborative approach and willingness to learn. Desirable experience includes: Jira or other project management tools. Exposure to Agile project delivery. Additional Salesforce certifications. What's on Offer Comprehensive benefits package. Ongoing training and professional development. Opportunities to gain further Salesforce certifications. A collaborative team environment where your ideas and improvements will be valued. The chance to help shape the future of a key business platform. If you're a Salesforce Administrator looking to build your career in a supportive environment where you'll gain exposure to a wide range of Salesforce functionality, we'd love to hear from you.
Salesforce Apex Senior Developer - Fully Remote - Inside IR35 Role Details Location: 100% Remote Contract: Long-term IR35: Inside IR35 Rate: £300-£350 per day all-inclusive Start: Immediate/short notice preferred We are looking for a Senior Salesforce Apex Developer to join a long-term project on a fully remote basis. This role would suit a hands-on Salesforce Developer who also understands Salesforce administration, configuration, security, and deployments. Key Skills Required (Mandatory) Strong hands-on Salesforce development experience Excellent Apex and SOQL experience Experience with Lightning Web Components/Lightning Framework Salesforce administration and configuration experience Good knowledge of Salesforce security, data model, and release life cycle Experience with VS Code and GitHub Salesforce deployments/CI-CD/promotion pipeline experience Ability to work with stakeholders and translate requirements into Salesforce solutions Agile delivery experience Salesforce certifications such as Platform Developer I or Salesforce Administrator Nice to Have Salesforce APIs/integration experience Visualforce experience Agentforce, Einstein AI, or conversational AI experience Please apply with your latest CV for immediate consideration.
Jul 07, 2026
Contractor
Salesforce Apex Senior Developer - Fully Remote - Inside IR35 Role Details Location: 100% Remote Contract: Long-term IR35: Inside IR35 Rate: £300-£350 per day all-inclusive Start: Immediate/short notice preferred We are looking for a Senior Salesforce Apex Developer to join a long-term project on a fully remote basis. This role would suit a hands-on Salesforce Developer who also understands Salesforce administration, configuration, security, and deployments. Key Skills Required (Mandatory) Strong hands-on Salesforce development experience Excellent Apex and SOQL experience Experience with Lightning Web Components/Lightning Framework Salesforce administration and configuration experience Good knowledge of Salesforce security, data model, and release life cycle Experience with VS Code and GitHub Salesforce deployments/CI-CD/promotion pipeline experience Ability to work with stakeholders and translate requirements into Salesforce solutions Agile delivery experience Salesforce certifications such as Platform Developer I or Salesforce Administrator Nice to Have Salesforce APIs/integration experience Visualforce experience Agentforce, Einstein AI, or conversational AI experience Please apply with your latest CV for immediate consideration.