5 jobs found

Taxi Licensing Administrator Kettering 3-Month Temporary Contract 15.06 per hour We are recruiting for a Taxi Licensing Administrator to support the Licensing Team in Kettering. This role involves administering all aspects of taxi and private hire licensing, ensuring applications are processed accurately and in line with legislation, council policies, and service standards. Key Duties Process taxi, private hire vehicle, driver, and operator licence applications. Provide advice and guidance to applicants and licence holders. Maintain accurate records and databases in line with Data Protection requirements. Produce and issue licences within agreed timescales. Liaise with internal teams, external agencies, and trade representatives. Deliver excellent customer service and support continuous service improvement. Requirements GCSEs (or equivalent) including English and Maths. Experience in taxi licensing administration. Knowledge of taxi licensing legislation. Strong communication, organisational, and IT skills. Experience using Microsoft Office 365 and case management systems. Ability to manage workloads, meet deadlines, and work independently.

Licensing Admin Location: Hertfordshire Hourly Rate: £22 PAYE Hours: 37 hours per week, full-time Working Arrangement: To be confirmed by the Manager. Initial training will be office-based. We are recruiting for an experienced Licensing Technician to join a Hertfordshire local authority on a full-time basis. This is an excellent opportunity for a licensing professional with experience in taxi licensing, Licensing Act matters and regulatory enforcement to support the delivery of an effective and customer-focused licensing service. Key Responsibilities Process and assess licensing applications in accordance with relevant legislation, policies and procedures. Provide advice and guidance to applicants, licence holders, members of the public and stakeholders. Support enforcement activities and investigations relating to licensed premises, vehicles and operators. Prepare correspondence, reports and documentation for internal and external audiences. Participate in Safety Environment Groups and contribute to partnership working initiatives. Maintain accurate records, case files and licensing databases. Liaise with internal departments and external agencies to support regulatory compliance and public safety. Essential Requirements Knowledge of licensing law, guidance, policy and procedures, including Taxi Licensing and the Licensing Act 2003. Knowledge and understanding of licensing enforcement procedures. Understanding of local authority services and their interaction with Licensing. Ability to prepare professional letters, reports and emails. Experience of working with partner agencies including Police, Trading Standards, DVSA, HMRC and VOSA. Strong written, verbal and listening communication skills. Ability to maintain accurate records and case notes. Good organisational skills and the ability to manage competing priorities. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

Fleet Administrator We are currently recruiting for a Technical Administration Officer to join the Environment team within a local authority. This is an excellent opportunity for an organised and proactive administrator to support a busy fleet operation, providing essential administrative and customer service support across multiple service areas. Working within a fast-paced office environment, you will play a key role in supporting workshop reception activities, fleet operations and operational systems, ensuring the smooth day-to-day running of services. Key Responsibilities: Providing administrative support to the Fleet Administration Team and operational managers Managing and maintaining operational ICT systems and databases Acting as the first point of contact for workshop reception enquiries Coordinating vehicle inspections, MOTs, repairs and defect reporting Raising and processing work orders and jobs within fleet management systems Managing workshop calendars and scheduling vehicle servicing activities Booking vehicle recalls and appointments with external dealerships Uploading and maintaining accurate records and documentation Monitoring service schedules and managing overdue vehicle servicing requirements Processing invoices and assisting with financial administration tasks Recording and managing vehicle accident and insurance claim information Liaising with internal departments, external customers and members of the public Supporting taxi inspection and licensing-related administration where required Assisting with operational improvement initiatives and project work Requirements: Previous experience in an administrative, customer service or office support role Strong Microsoft Office skills, including Word, Excel and Outlook Excellent organisational skills with the ability to manage multiple priorities High attention to detail and accuracy Strong written and verbal communication skills Ability to work independently and use initiative within a busy environment Confidence dealing with customers, colleagues and stakeholders at all levels Experience working with databases or management systems is advantageous Understanding of data protection and information handling requirements is desirable The successful candidate will primarily be based within Workshop Reception but may also be required to support Fleet Operations across multiple depot locations. Training is expected to be provided initially at an alternative site before transferring to the main work location. Due to the nature of the role, candidates must be able to travel between sites as required. This is a temporary assignment until October. There is potential for the contract to be extended, or for a permanent position to be offered to the right candidate.

Taxi Licensing Administrator Kettering 3-Month Temporary Contract £15.06 per hour We are recruiting for a Taxi Licensing Administrator to support the Licensing Team in Kettering. This role involves administering all aspects of taxi and private hire licensing, ensuring applications are processed accurately and in line with legislation, council policies, and service standards click apply for full job details

Our client, a well-established and expanding Accident Management company, is looking for a Claims Handler to join their friendly and high-performing team. This is an excellent opportunity to build a long-term career with a successful organisation that specialises in providing replacement vehicles following road traffic accidents. You'll play a key role in supporting clients through the claims process, delivering outstanding service from first notification through to arranging a suitable replacement vehicle. Whether you already have claims experience or come from a strong telephone-based customer service background, full training and ongoing support will be provided. The Role As a Claims Handler, you'll manage claims from first notification through to completion, ensuring every client receives a professional, efficient and empathetic service. Key Responsibilities: Handle inbound customer calls and enquiries. Manage new claims from first notification through to completion. Arrange suitable replacement vehicles. Liaise with repair garages and external organisations. Work with Taxi Licensing Authorities where required. Keep clients updated throughout the claims process and maintain accurate case records. Work closely with colleagues to ensure service levels are achieved and cases are progressed efficiently. Deliver excellent customer service at every stage of the claim. About You The successful candidate will have: At least 2 years' experience in a telephone-based customer service or claims handling role. Excellent communication and interpersonal skills. Strong attention to detail. Excellent organisational and time management skills. The ability to manage multiple cases effectively. Good administration and IT skills. A positive, proactive approach and willingness to learn. The ability to work independently while contributing to a collaborative team. What's on Offer? Salary of 28,089.10 per annum Monthly team bonus Contributory pension scheme Full training and ongoing development Friendly and supportive working environment Excellent location close to public transport, shops, caf s and the seafront If you're looking for your next opportunity with a growing and reputable business where you can make a real difference to clients every day, we'd love to hear from you. Apply today to find out more.