Location: Flexible / Hybrid UK Salary: 90,000 - 120,000 + Bonus + Benefits The Opportunity We are seeking an ambitious, commercially driven Sales Director to lead and scale our B2B sales function during an exciting period of growth. Reporting directly to the Managing Director, you will be responsible for developing and executing the sales strategy, driving revenue growth, expanding market share, and building a high-performing sales culture. This is a pivotal leadership role for an individual who combines strategic vision with a hands-on approach to winning business and developing teams. Key Responsibilities Develop and deliver the company's sales strategy aligned to business objectives. Lead, coach and inspire a high-performing B2B sales team. Drive sustainable revenue growth across existing and new markets. Identify and secure major strategic opportunities and key accounts. Build and maintain strong relationships with senior decision-makers and stakeholders. Monitor sales performance, forecasting, pipeline management and KPI delivery. Collaborate closely with Marketing, Operations and Executive Leadership teams. Analyse market trends, competitor activity and customer insights to inform strategy. Create a culture of accountability, performance and continuous improvement. Support recruitment, succession planning and talent development within the sales function. About You Proven track record as a Sales Director, Head of Sales or Senior Sales Leader within a B2B environment. Demonstrable success in delivering significant revenue growth and exceeding commercial targets. Strong leadership skills with experience managing and developing sales teams. Strategic thinker with excellent commercial acumen. Experienced in complex sales cycles and enterprise-level client engagement. Strong negotiation, influencing and stakeholder management skills. Data-driven approach with experience using CRM systems and sales analytics. Degree qualified or equivalent experience preferred. What's on Offer? Basic salary of 90,000 - 120,000 depending on experience. Performance-related bonus scheme. Executive benefits package. Flexible and hybrid working options. Opportunity to shape and influence the future direction of a growing business. Supportive leadership team and genuine career progression opportunities. Diversity & Inclusion Our client is committed to creating a diverse and inclusive workplace where everyone feels valued, respected and empowered to succeed. Applications are welcomed from all suitably qualified candidates regardless of age, disability, gender identity, marital status, race, religion or belief, sex, sexual orientation, pregnancy and maternity, or any other protected characteristic. About Zest 4 Talent Zest 4 Talent is an independent recruitment consultancy committed to delivering an inclusive recruitment process and presenting opportunities based on skills, experience and potential. We actively encourage applications from candidates of all backgrounds and are dedicated to supporting equal opportunities throughout the hiring journey. If you are a commercially focused sales leader with the vision, energy and capability to drive significant business growth, we would love to hear from you. Apply today or contact Zest 4 Talent for a confidential discussion.
Jul 13, 2026
Full time
Location: Flexible / Hybrid UK Salary: 90,000 - 120,000 + Bonus + Benefits The Opportunity We are seeking an ambitious, commercially driven Sales Director to lead and scale our B2B sales function during an exciting period of growth. Reporting directly to the Managing Director, you will be responsible for developing and executing the sales strategy, driving revenue growth, expanding market share, and building a high-performing sales culture. This is a pivotal leadership role for an individual who combines strategic vision with a hands-on approach to winning business and developing teams. Key Responsibilities Develop and deliver the company's sales strategy aligned to business objectives. Lead, coach and inspire a high-performing B2B sales team. Drive sustainable revenue growth across existing and new markets. Identify and secure major strategic opportunities and key accounts. Build and maintain strong relationships with senior decision-makers and stakeholders. Monitor sales performance, forecasting, pipeline management and KPI delivery. Collaborate closely with Marketing, Operations and Executive Leadership teams. Analyse market trends, competitor activity and customer insights to inform strategy. Create a culture of accountability, performance and continuous improvement. Support recruitment, succession planning and talent development within the sales function. About You Proven track record as a Sales Director, Head of Sales or Senior Sales Leader within a B2B environment. Demonstrable success in delivering significant revenue growth and exceeding commercial targets. Strong leadership skills with experience managing and developing sales teams. Strategic thinker with excellent commercial acumen. Experienced in complex sales cycles and enterprise-level client engagement. Strong negotiation, influencing and stakeholder management skills. Data-driven approach with experience using CRM systems and sales analytics. Degree qualified or equivalent experience preferred. What's on Offer? Basic salary of 90,000 - 120,000 depending on experience. Performance-related bonus scheme. Executive benefits package. Flexible and hybrid working options. Opportunity to shape and influence the future direction of a growing business. Supportive leadership team and genuine career progression opportunities. Diversity & Inclusion Our client is committed to creating a diverse and inclusive workplace where everyone feels valued, respected and empowered to succeed. Applications are welcomed from all suitably qualified candidates regardless of age, disability, gender identity, marital status, race, religion or belief, sex, sexual orientation, pregnancy and maternity, or any other protected characteristic. About Zest 4 Talent Zest 4 Talent is an independent recruitment consultancy committed to delivering an inclusive recruitment process and presenting opportunities based on skills, experience and potential. We actively encourage applications from candidates of all backgrounds and are dedicated to supporting equal opportunities throughout the hiring journey. If you are a commercially focused sales leader with the vision, energy and capability to drive significant business growth, we would love to hear from you. Apply today or contact Zest 4 Talent for a confidential discussion.
Director of IT Operations Portsmouth Competitive Salary and benefits (dependent on skills and qualifications) Full-time Hybrid Joint-contribution pension from 6% (12% total) - Enhanced maternity & family leave - Life assurance - HolidayPlus - Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more. REQ5841 Job Purpose Provide strategic and operational leadership for all IT and Operational Technology (OT) services across the organisation. Lead the delivery of secure, resilient and high-performing technology services that support business operations, regulatory obligations and critical national infrastructure. Oversee IT business continuity and crisis management, while driving service excellence, transformation and continuous improvement. We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute Strategy and Leadership Develop and deliver the IT & OT strategy, ensuring technology supports business objectives and operational performance. Lead the delivery of IT change, transformation and service improvement programmes across infrastructure, applications and end-user services. Ensure the availability, resilience and performance of all IT & OT services, delivering 24/7, 365-day operational support across the business. Work collaboratively with Cyber, Transformation and business leaders to deliver strategic priorities and optimise technology capabilities. Oversee and effectively manage SGN's core IT delivery programmes including: o Responsible for the Development, Test and Support Services Framework, ensuring all third parties deliver and maintain quality outputs, to time and budget. o Continued IT Service transformation and automation (Service Management, Service desk and End user services) o Work closely with CISO and SOC to ensure threats & vulnerabilities are managed and mitigated. o Supporting the delivery of new more efficient mechanisms of delivering change with business colleagues and re-use of technology (Ways of Working). Financial Management and Controls Manage the IT Operations operational and capital budget, ensuring effective financial planning, governance and value for money. Oversee strategic supplier relationships and contracts to drive service excellence, efficiency and continuous improvement. Ensure compliance with relevant governance, cyber security and IT service management standards. Regulatory Funding and Stakeholder Management Ensure IT & OT services support the organisation's regulatory, operational and security obligations. Responsible for attendance and support of SGN Regulated Investment Committee, Cash Committee and other internal Executive forums as required, to challenge review and contribute to the Company performance and financial targets. Support the wider IT leadership team on any engagements or requirements with Ofgem, DESNZ, NCSC as part of their ongoing assessment of company's cyber security risk management for IT and OT. Build strong relationships with internal and external stakeholders to support regulatory, cyber security and business priorities. People, Talent and Skills Lead, develop and inspire a high-performing IT Operations team, fostering a culture of continuous improvement and inclusion. Ensure the organisation has the technical capability, skills and supplier partnerships required to support current and future business needs. Manage strategic technology partners to deliver high-quality, resilient and cost-effective services. Accountabilities Overall accountability for the delivery, resilience and availability of all IT & OT services supporting approximately 5,000 employees and 5.9 million customers. Ensure business-critical services, including emergency response and operational systems, remain secure, resilient and available. Own IT business continuity, crisis management and cyber resilience capabilities across the organisation. Report on IT Operations performance, risks and strategic initiatives to the CIO, Executive Leadership Team and Board. What you will need Significant senior leadership experience within IT Operations in a complex, business-critical or 24/7 operational environment. Proven success developing and delivering IT strategies, operational improvements and technology transformation programmes. Experience leading large-scale, high-availability IT services with responsibility for service resilience and operational performance. Strong financial and commercial management experience, including substantial budgets and strategic supplier relationships. Demonstrated success leading and developing high-performing technical teams. Strong knowledge of IT service management, cyber security, business continuity and operational resilience. Understanding of governance and industry frameworks such as ITIL, ISO 27001 and related best practices. Excellent stakeholder management and communication skills, with experience engaging Executive and Board-level audiences. Not sure you meet every requirement? Research shows some people - particularly women and those from underrepresented backgrounds - may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for - now or in the future. Why SGN? SGN leads pioneering research and development for a energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award-winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility , and a proud Gold member of the Armed Forces Covenant. If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
Jul 13, 2026
Full time
Director of IT Operations Portsmouth Competitive Salary and benefits (dependent on skills and qualifications) Full-time Hybrid Joint-contribution pension from 6% (12% total) - Enhanced maternity & family leave - Life assurance - HolidayPlus - Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more. REQ5841 Job Purpose Provide strategic and operational leadership for all IT and Operational Technology (OT) services across the organisation. Lead the delivery of secure, resilient and high-performing technology services that support business operations, regulatory obligations and critical national infrastructure. Oversee IT business continuity and crisis management, while driving service excellence, transformation and continuous improvement. We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute Strategy and Leadership Develop and deliver the IT & OT strategy, ensuring technology supports business objectives and operational performance. Lead the delivery of IT change, transformation and service improvement programmes across infrastructure, applications and end-user services. Ensure the availability, resilience and performance of all IT & OT services, delivering 24/7, 365-day operational support across the business. Work collaboratively with Cyber, Transformation and business leaders to deliver strategic priorities and optimise technology capabilities. Oversee and effectively manage SGN's core IT delivery programmes including: o Responsible for the Development, Test and Support Services Framework, ensuring all third parties deliver and maintain quality outputs, to time and budget. o Continued IT Service transformation and automation (Service Management, Service desk and End user services) o Work closely with CISO and SOC to ensure threats & vulnerabilities are managed and mitigated. o Supporting the delivery of new more efficient mechanisms of delivering change with business colleagues and re-use of technology (Ways of Working). Financial Management and Controls Manage the IT Operations operational and capital budget, ensuring effective financial planning, governance and value for money. Oversee strategic supplier relationships and contracts to drive service excellence, efficiency and continuous improvement. Ensure compliance with relevant governance, cyber security and IT service management standards. Regulatory Funding and Stakeholder Management Ensure IT & OT services support the organisation's regulatory, operational and security obligations. Responsible for attendance and support of SGN Regulated Investment Committee, Cash Committee and other internal Executive forums as required, to challenge review and contribute to the Company performance and financial targets. Support the wider IT leadership team on any engagements or requirements with Ofgem, DESNZ, NCSC as part of their ongoing assessment of company's cyber security risk management for IT and OT. Build strong relationships with internal and external stakeholders to support regulatory, cyber security and business priorities. People, Talent and Skills Lead, develop and inspire a high-performing IT Operations team, fostering a culture of continuous improvement and inclusion. Ensure the organisation has the technical capability, skills and supplier partnerships required to support current and future business needs. Manage strategic technology partners to deliver high-quality, resilient and cost-effective services. Accountabilities Overall accountability for the delivery, resilience and availability of all IT & OT services supporting approximately 5,000 employees and 5.9 million customers. Ensure business-critical services, including emergency response and operational systems, remain secure, resilient and available. Own IT business continuity, crisis management and cyber resilience capabilities across the organisation. Report on IT Operations performance, risks and strategic initiatives to the CIO, Executive Leadership Team and Board. What you will need Significant senior leadership experience within IT Operations in a complex, business-critical or 24/7 operational environment. Proven success developing and delivering IT strategies, operational improvements and technology transformation programmes. Experience leading large-scale, high-availability IT services with responsibility for service resilience and operational performance. Strong financial and commercial management experience, including substantial budgets and strategic supplier relationships. Demonstrated success leading and developing high-performing technical teams. Strong knowledge of IT service management, cyber security, business continuity and operational resilience. Understanding of governance and industry frameworks such as ITIL, ISO 27001 and related best practices. Excellent stakeholder management and communication skills, with experience engaging Executive and Board-level audiences. Not sure you meet every requirement? Research shows some people - particularly women and those from underrepresented backgrounds - may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for - now or in the future. Why SGN? SGN leads pioneering research and development for a energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award-winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility , and a proud Gold member of the Armed Forces Covenant. If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
Senior Bid Manager UK Government Programme Contract: 12-month Fixed Term Contract Location: UK (hybrid working available) Travel: Occasional travel within the UK and Europe may be required We are looking for an experienced Senior Bid Manager to lead the end-to-end bid process for a strategically important, high-value UK government programme. This is a unique opportunity to take ownership of a complex, multi-partner tender involving industrial, technology, and IT solutions, working with a large international team of specialists across Europe. The Opportunity As Senior Bid Manager, you will be responsible for managing the complete bid lifecycle, from opportunity shaping and pre-sales support through to proposal development, commercial evaluation, and final approval. You will act as the key point of coordination between sales, solution architects, finance, procurement, project teams, and subject matter experts, ensuring the delivery of high-quality, compliant, and competitive proposals aligned with business strategy. Key Responsibilities: Lead the end-to-end bid management process for a major UK government programme • Develop bid strategies, plans and governance structures to ensure successful delivery • Analyse customer requirements and translate them into effective solution proposals • Coordinate large, international bid teams across multiple locations and functions • Manage proposal preparation, reviews, approvals, and submission processes • Lead commercial calculations, pricing strategies, and financial modelling activities • Support risk assessment, contract negotiations, and executive approval processes • Work closely with senior stakeholders across sales, technical, finance, and delivery teams Experience Required: 10+ years' experience in Bid Management • Proven experience managing complex UK public sector tenders • Experience delivering bids within technology, IT, security, or related industries • Experience working with international and multi-disciplinary teams • Strong stakeholder management and communication skills • Ability to manage complex projects while maintaining strong attention to detail • Commercial awareness with experience supporting pricing, financial modelling and bid governance If you have a strong background in complex public sector bids and are looking for your next senior opportunity, please apply today.
Jul 12, 2026
Full time
Senior Bid Manager UK Government Programme Contract: 12-month Fixed Term Contract Location: UK (hybrid working available) Travel: Occasional travel within the UK and Europe may be required We are looking for an experienced Senior Bid Manager to lead the end-to-end bid process for a strategically important, high-value UK government programme. This is a unique opportunity to take ownership of a complex, multi-partner tender involving industrial, technology, and IT solutions, working with a large international team of specialists across Europe. The Opportunity As Senior Bid Manager, you will be responsible for managing the complete bid lifecycle, from opportunity shaping and pre-sales support through to proposal development, commercial evaluation, and final approval. You will act as the key point of coordination between sales, solution architects, finance, procurement, project teams, and subject matter experts, ensuring the delivery of high-quality, compliant, and competitive proposals aligned with business strategy. Key Responsibilities: Lead the end-to-end bid management process for a major UK government programme • Develop bid strategies, plans and governance structures to ensure successful delivery • Analyse customer requirements and translate them into effective solution proposals • Coordinate large, international bid teams across multiple locations and functions • Manage proposal preparation, reviews, approvals, and submission processes • Lead commercial calculations, pricing strategies, and financial modelling activities • Support risk assessment, contract negotiations, and executive approval processes • Work closely with senior stakeholders across sales, technical, finance, and delivery teams Experience Required: 10+ years' experience in Bid Management • Proven experience managing complex UK public sector tenders • Experience delivering bids within technology, IT, security, or related industries • Experience working with international and multi-disciplinary teams • Strong stakeholder management and communication skills • Ability to manage complex projects while maintaining strong attention to detail • Commercial awareness with experience supporting pricing, financial modelling and bid governance If you have a strong background in complex public sector bids and are looking for your next senior opportunity, please apply today.
Director of Technology & Data Warwickshire (Hybrid - 2-3 days per week) 100,000 - 120,000 + package Gleeson is delighted to be partnering with a nationally recognised organisation to recruit a Director of Technology & Data. This is a pivotal senior leadership role, offering the opportunity to shape and deliver the organisation's technology, data and AI strategy. Reporting at executive level, you will be the most senior technology leader within the business, responsible for setting the strategic vision while ensuring the effective delivery of high-quality technology services. Leading a dedicated team of 15+ technology professionals, you will balance long-term transformation initiatives with the delivery of practical, short-term improvements. Working within a resource-conscious environment, you will be expected to drive innovation, maximise value, and embed a data-driven culture across the organisation. This role offers a rare opportunity to combine technology leadership with genuine purpose. The organisation is committed to making a meaningful impact and is seeking a leader who shares a passion for technology, innovation and delivering positive change. Key Requirements Proven experience delivering high-quality, customer-focused IT services. Strong expertise in Data, Business Intelligence and data-driven decision making. Demonstrable experience leading the adoption and implementation of AI technologies. Excellent stakeholder management and engagement skills, with the ability to influence at all levels. Track record of successfully delivering technology and data transformation programmes. Entrepreneurial mindset with the ability to influence wider business. Ability to create strategy and technology road maps. Experience working closely with IT Operations and Development teams to deliver strategic outcomes. The culture is highly collaborative, with leaders who remain close to their teams and are willing to roll up their sleeves when needed. There is a strong emphasis on partnership, shared responsibility and delivering meaningful outcomes together. If you are an experienced technology leader looking for an opportunity to drive genuine transformation within a purpose-led organisation, we'd love to hear from you. please note applications will not be reviewed until the week of 22nd June At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Jul 12, 2026
Full time
Director of Technology & Data Warwickshire (Hybrid - 2-3 days per week) 100,000 - 120,000 + package Gleeson is delighted to be partnering with a nationally recognised organisation to recruit a Director of Technology & Data. This is a pivotal senior leadership role, offering the opportunity to shape and deliver the organisation's technology, data and AI strategy. Reporting at executive level, you will be the most senior technology leader within the business, responsible for setting the strategic vision while ensuring the effective delivery of high-quality technology services. Leading a dedicated team of 15+ technology professionals, you will balance long-term transformation initiatives with the delivery of practical, short-term improvements. Working within a resource-conscious environment, you will be expected to drive innovation, maximise value, and embed a data-driven culture across the organisation. This role offers a rare opportunity to combine technology leadership with genuine purpose. The organisation is committed to making a meaningful impact and is seeking a leader who shares a passion for technology, innovation and delivering positive change. Key Requirements Proven experience delivering high-quality, customer-focused IT services. Strong expertise in Data, Business Intelligence and data-driven decision making. Demonstrable experience leading the adoption and implementation of AI technologies. Excellent stakeholder management and engagement skills, with the ability to influence at all levels. Track record of successfully delivering technology and data transformation programmes. Entrepreneurial mindset with the ability to influence wider business. Ability to create strategy and technology road maps. Experience working closely with IT Operations and Development teams to deliver strategic outcomes. The culture is highly collaborative, with leaders who remain close to their teams and are willing to roll up their sleeves when needed. There is a strong emphasis on partnership, shared responsibility and delivering meaningful outcomes together. If you are an experienced technology leader looking for an opportunity to drive genuine transformation within a purpose-led organisation, we'd love to hear from you. please note applications will not be reviewed until the week of 22nd June At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
The Language Business - Language Recruitment Specialists
LANGUAGES French OR Spanish LOCATION Central London, hybrid THE COMPANY Our client is an international manufacturer of well designed and branded industrial equipment and utilities. THE JOB In order to develop international sales into France or Spain, they wish to recruit a Spanish or French speaking International Sales Executive. You will be responsible for developing new business opportunities, managing existing customer relationships, and driving revenue growth across French speaking b2b markets and other international territories. Key Responsibilities: Identify, develop, and win new export business opportunities Manage relationships with distributors, importers, wholesalers, retailers, and buying groups Negotiate commercial agreements and pricing with professional buyers. Deliver sales growth against agreed targets and KPIs. Conduct market research and competitor analysis. Develop strategic sales plans for assigned territories. Attend international trade shows, exhibitions, and customer meetings. Prepare sales forecasts and pipeline reports. Work closely with marketing, operations, and customer service teams Manage key accounts and build long-term customer partnerships. CANDIDATE SKILLS AND PROFILE Fluent French OR Spanish Proven experience in b2b international sales or business development. Experience selling to buyers, governments, local councils, purchasing managers, distributors, wholesalers, retailers, or key accounts is a preference. Strong negotiation and relationship-building skills. Demonstrable success in achieving and exceeding sales targets. Experience managing international markets and export channels Commercially astute with strong business development capabilities. SALARY AND BENEFITS Competitive salary c£35,000 plus performance-based bonus. International career development opportunities. Supportive and ambitious team environment. Opportunity to influence business growth and strategy. APPLY NOW If you are a motivated French or Spanish speaking Sales Executive who thrives on winning new business, developing key accounts, and building successful international partnerships, we would love to hear from you. Contact: Jonathan Grimes
Jul 11, 2026
Full time
LANGUAGES French OR Spanish LOCATION Central London, hybrid THE COMPANY Our client is an international manufacturer of well designed and branded industrial equipment and utilities. THE JOB In order to develop international sales into France or Spain, they wish to recruit a Spanish or French speaking International Sales Executive. You will be responsible for developing new business opportunities, managing existing customer relationships, and driving revenue growth across French speaking b2b markets and other international territories. Key Responsibilities: Identify, develop, and win new export business opportunities Manage relationships with distributors, importers, wholesalers, retailers, and buying groups Negotiate commercial agreements and pricing with professional buyers. Deliver sales growth against agreed targets and KPIs. Conduct market research and competitor analysis. Develop strategic sales plans for assigned territories. Attend international trade shows, exhibitions, and customer meetings. Prepare sales forecasts and pipeline reports. Work closely with marketing, operations, and customer service teams Manage key accounts and build long-term customer partnerships. CANDIDATE SKILLS AND PROFILE Fluent French OR Spanish Proven experience in b2b international sales or business development. Experience selling to buyers, governments, local councils, purchasing managers, distributors, wholesalers, retailers, or key accounts is a preference. Strong negotiation and relationship-building skills. Demonstrable success in achieving and exceeding sales targets. Experience managing international markets and export channels Commercially astute with strong business development capabilities. SALARY AND BENEFITS Competitive salary c£35,000 plus performance-based bonus. International career development opportunities. Supportive and ambitious team environment. Opportunity to influence business growth and strategy. APPLY NOW If you are a motivated French or Spanish speaking Sales Executive who thrives on winning new business, developing key accounts, and building successful international partnerships, we would love to hear from you. Contact: Jonathan Grimes
Customer Service Executive Locating: Reading, Berkshire Hybrid (2 days in the office) up to £27,000 (depending on experience) Our client is a leader in their industry and operate on a global scale; they are looking to recruit a team member to join their Helpdesk team. The main purpose of this role is to manage customer requests and queries and ensure they are assigned to the relevant teams and departments. This is wonderful opportunity for a career driven individual with customer service experience seeking a role that offers training, development and fantastic company benefits. Key duties include: Responding to customer requests Managing incidents by logging, updating and closing Ascertain whether equipment/solutions are under a support contract and advise customer accordingly Liaising with suppliers, couriers, engineers, logistics and technical support consultants Produce reports when required Return of equipment to repair centres Key skills required: Well-organised with methodical approach to administration Previous experience within a customer service-related role can be retail, reception, hospitality etc Good attention to detail Good communication skills Familiar with Word, Excel and Outlook As mentioned earlier in the advert this is a career opportunity for someone looking to grow and develop. The Manager worked her way up through the team and team members have been promoted into other parts of the business. Some of the benefits include: as above, career progression, 25 days holiday + bank holidays, private health care, pension, cycle to work scheme, income protection, life assurance. The office is based in Reading and you will be required to work 2 days in the office and 3 from home If this sounds like the perfect opportunity for you, then apply today! If not quite right but you know the perfect person, remember we have doubled our refer-a-friend scheme to a £100 voucher You qualify when we have recorded the referral, and they are placed in a permanent role (and pass their probationary period). So, to find out more, please visit our website and read our blog; Double the Reward If you're interested in this role, please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications, if we have not contacted you within 48 hours, please assume you have been unsuccessful on this occasion. For the purpose of the Conduct Regulations, when advertising permanent vacancies, we are acting as an Employment Agency, and when advertising temporary/contract vacancies, we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data, please visit our website, where you can find our Data Privacy Notice. Key words: Customer service, Customer, helpdesk, service delivery, order management, order processing
Jul 11, 2026
Full time
Customer Service Executive Locating: Reading, Berkshire Hybrid (2 days in the office) up to £27,000 (depending on experience) Our client is a leader in their industry and operate on a global scale; they are looking to recruit a team member to join their Helpdesk team. The main purpose of this role is to manage customer requests and queries and ensure they are assigned to the relevant teams and departments. This is wonderful opportunity for a career driven individual with customer service experience seeking a role that offers training, development and fantastic company benefits. Key duties include: Responding to customer requests Managing incidents by logging, updating and closing Ascertain whether equipment/solutions are under a support contract and advise customer accordingly Liaising with suppliers, couriers, engineers, logistics and technical support consultants Produce reports when required Return of equipment to repair centres Key skills required: Well-organised with methodical approach to administration Previous experience within a customer service-related role can be retail, reception, hospitality etc Good attention to detail Good communication skills Familiar with Word, Excel and Outlook As mentioned earlier in the advert this is a career opportunity for someone looking to grow and develop. The Manager worked her way up through the team and team members have been promoted into other parts of the business. Some of the benefits include: as above, career progression, 25 days holiday + bank holidays, private health care, pension, cycle to work scheme, income protection, life assurance. The office is based in Reading and you will be required to work 2 days in the office and 3 from home If this sounds like the perfect opportunity for you, then apply today! If not quite right but you know the perfect person, remember we have doubled our refer-a-friend scheme to a £100 voucher You qualify when we have recorded the referral, and they are placed in a permanent role (and pass their probationary period). So, to find out more, please visit our website and read our blog; Double the Reward If you're interested in this role, please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications, if we have not contacted you within 48 hours, please assume you have been unsuccessful on this occasion. For the purpose of the Conduct Regulations, when advertising permanent vacancies, we are acting as an Employment Agency, and when advertising temporary/contract vacancies, we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data, please visit our website, where you can find our Data Privacy Notice. Key words: Customer service, Customer, helpdesk, service delivery, order management, order processing
Sales and Business Development Executive Location: Hybrid role, based from our Cardiff office CF15 7QZ Salary: Up to £28,000 basic salary + up to £7,500 commission! Contract Type: Permanent, Full Time What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Astutis, part of Wilmington Plc, is a trusted name in the Health, Safety and Environmental sector, supporting thousands of learners and organisations. We re looking for someone at the start of their sales career who is hungry, ambitious, and happy picking up the phone to build a long term future in B2B sales. This is a genuine entry level role with strong progression. You ll start with warm contacts (customers who ve previously purchased from us or enquired) but this is not a passive position. From day one, we expect you to be proactive: making outbound calls, following up conversations, creating opportunities and building your own pipeline. The first 3 months are about momentum, resilience, and consistency and in return, high performers can progress into an SDR role within that timeframe, with increased responsibility and earning potential. You ll receive structured training, warm data, brand credibility and ongoing coaching but success is driven by effort. If you ve worked in a call centre, recruitment, customer service or outbound role and want to turn that experience into a serious sales career, this role is built for you. Please note: To complete your application, you will be redirected to Wilmington plc s career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job purpose, tasks and responsibilities This role focuses on generating new business opportunities from Astutis warm client base, inbound enquiries and existing contacts, while also building your own pipeline through proactive outreach. You won t be cold-calling from scratch, but you will be expected to pick up the phone, start conversations, follow up opportunities, and create momentum. You ll receive full training on our systems, sales tools and Account Based Marketing platforms, with success measured on activity, quality engagement and pipeline creation rather than closing deals making this an ideal stepping stone into an SDR role and beyond. As our Sales Executive, you will: • Work closely with Key Account Managers to identify and engage new potential buyers within key accounts. • Proactively contact existing customers and warm prospects to identify new sales opportunities. • Secure new business meetings for Client Solutions Managers and Key Account Managers. • Assist the Finance team by accurately capturing invoicing master data. • Liaise with Marketing to support and promote ongoing campaigns. • Develop strong product and sector knowledge to confidently speak with customers. • Collaborate with the wider sales team to maximise future revenue opportunities and accelerate your own progression. What s the Best Thing About This Role The progression. This role is designed to develop you fast. With the right attitude and performance, you ll be looking to move into an SDR position within 3 months, unlocking higher earning potential and a long-term sales career path. You re building your career inside a respected, well-known organisation where buyers already trust the brand giving you a far stronger starting point than many entry-level sales roles. You ll receive structured onboarding, continuous coaching, and exposure to modern B2B sales tools, giving you the skills, confidence and experience to progress quickly. And because you re helping organisations improve workplace safety and wellbeing, you ll be doing work that genuinely has purpose alongside strong commercial outcomes. What s the Most Challenging Thing About This Role This is a fast-paced, target-driven environment. While you ll be starting with warm contacts, you will still need confidence on the phone, resilience when conversations don t always convert, and the drive to build momentum day after day. You ll be learning professional B2B sales skills quickly while juggling multiple outreach activities but for the right person, that challenge is exactly what fast-tracks progression into an SDR role and beyond. Essential and desirable capabilities To be successful in this role, you must have / be: • Some previous experience in a phone-based role such as sales, call centre, recruitment, lead generation or customer service. • Comfortable making outbound calls and speaking to customers regularly. • Confident working towards targets and activity-based goals. • Hungry, ambitious, and motivated to build a long-term career in sales. • Highly organised with strong attention to detail. • Comfortable using IT systems, CRM platforms, and internal tools (full training provided). Before you go About us Astutis Ltd is a leading provider of Health, Safety and Environmental training and consultancy solutions. As part of Wilmington plc, we combine technical expertise with digital innovation to deliver exceptional learning experiences and customer outcomes. Our mission is to empower organisations and individuals worldwide to create safer, smarter and more sustainable workplaces. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Jul 11, 2026
Full time
Sales and Business Development Executive Location: Hybrid role, based from our Cardiff office CF15 7QZ Salary: Up to £28,000 basic salary + up to £7,500 commission! Contract Type: Permanent, Full Time What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Astutis, part of Wilmington Plc, is a trusted name in the Health, Safety and Environmental sector, supporting thousands of learners and organisations. We re looking for someone at the start of their sales career who is hungry, ambitious, and happy picking up the phone to build a long term future in B2B sales. This is a genuine entry level role with strong progression. You ll start with warm contacts (customers who ve previously purchased from us or enquired) but this is not a passive position. From day one, we expect you to be proactive: making outbound calls, following up conversations, creating opportunities and building your own pipeline. The first 3 months are about momentum, resilience, and consistency and in return, high performers can progress into an SDR role within that timeframe, with increased responsibility and earning potential. You ll receive structured training, warm data, brand credibility and ongoing coaching but success is driven by effort. If you ve worked in a call centre, recruitment, customer service or outbound role and want to turn that experience into a serious sales career, this role is built for you. Please note: To complete your application, you will be redirected to Wilmington plc s career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job purpose, tasks and responsibilities This role focuses on generating new business opportunities from Astutis warm client base, inbound enquiries and existing contacts, while also building your own pipeline through proactive outreach. You won t be cold-calling from scratch, but you will be expected to pick up the phone, start conversations, follow up opportunities, and create momentum. You ll receive full training on our systems, sales tools and Account Based Marketing platforms, with success measured on activity, quality engagement and pipeline creation rather than closing deals making this an ideal stepping stone into an SDR role and beyond. As our Sales Executive, you will: • Work closely with Key Account Managers to identify and engage new potential buyers within key accounts. • Proactively contact existing customers and warm prospects to identify new sales opportunities. • Secure new business meetings for Client Solutions Managers and Key Account Managers. • Assist the Finance team by accurately capturing invoicing master data. • Liaise with Marketing to support and promote ongoing campaigns. • Develop strong product and sector knowledge to confidently speak with customers. • Collaborate with the wider sales team to maximise future revenue opportunities and accelerate your own progression. What s the Best Thing About This Role The progression. This role is designed to develop you fast. With the right attitude and performance, you ll be looking to move into an SDR position within 3 months, unlocking higher earning potential and a long-term sales career path. You re building your career inside a respected, well-known organisation where buyers already trust the brand giving you a far stronger starting point than many entry-level sales roles. You ll receive structured onboarding, continuous coaching, and exposure to modern B2B sales tools, giving you the skills, confidence and experience to progress quickly. And because you re helping organisations improve workplace safety and wellbeing, you ll be doing work that genuinely has purpose alongside strong commercial outcomes. What s the Most Challenging Thing About This Role This is a fast-paced, target-driven environment. While you ll be starting with warm contacts, you will still need confidence on the phone, resilience when conversations don t always convert, and the drive to build momentum day after day. You ll be learning professional B2B sales skills quickly while juggling multiple outreach activities but for the right person, that challenge is exactly what fast-tracks progression into an SDR role and beyond. Essential and desirable capabilities To be successful in this role, you must have / be: • Some previous experience in a phone-based role such as sales, call centre, recruitment, lead generation or customer service. • Comfortable making outbound calls and speaking to customers regularly. • Confident working towards targets and activity-based goals. • Hungry, ambitious, and motivated to build a long-term career in sales. • Highly organised with strong attention to detail. • Comfortable using IT systems, CRM platforms, and internal tools (full training provided). Before you go About us Astutis Ltd is a leading provider of Health, Safety and Environmental training and consultancy solutions. As part of Wilmington plc, we combine technical expertise with digital innovation to deliver exceptional learning experiences and customer outcomes. Our mission is to empower organisations and individuals worldwide to create safer, smarter and more sustainable workplaces. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Lead Product Manager London Hybrid 3 Days Per Week in Office We're looking for a commercially minded Product Leader to define and deliver a market-leading carbon supply chain proposition within one of the UK's fastest-growing SaaS technology businesses. This is an opportunity to own the vision, positioning and commercial success of a strategic product proposition that sits at the heart of how global organisations understand, manage and reduce supply chain emissions. Working directly with senior leadership, you'll shape product strategy, influence investment decisions, engage with customers and drive the launch of new capabilities that solve some of the most complex challenges facing sustainability teams today. If you enjoy operating at the intersection of product strategy, commercial thinking and market insight, this role offers genuine ownership and visibility. What You'll Be Doing Defining and owning the long-term vision for a carbon supply chain proposition Turning market insight, customer feedback and industry trends into product strategy Working closely with Product, Engineering, Commercial and Marketing teams to bring new propositions to market Shaping roadmap priorities and influencing investment decisions Leading proposition development from concept through to launch and commercial adoption Developing pricing models and supporting go-to-market activity Acting as a senior voice across the sustainability product portfolio Leveraging AI tools to improve product development, customer experience and internal productivity What We're Looking For You'll likely be an experienced Lead, Principal or Senior Product Manager who enjoys creating clarity from complexity and influencing at senior level. You'll bring: Significant experience within B2B SaaS product management A proven track record of defining and launching successful products or propositions Experience operating in sustainability, ESG, carbon accounting or climate technology Strong commercial awareness and an understanding of product performance metrics Confidence engaging with senior stakeholders and customers alike Experience working closely with engineering teams and translating technical concepts into business outcomes A genuine interest in AI and how it can create competitive advantage We'd Be Particularly Interested If You Have Experience with carbon accounting or Scope 3 emissions Supply chain software or procurement technology experience Experience launching AI-enabled product capabilities Exposure to pricing strategy and proposition development Why Join? Own a high-profile strategic initiative with executive visibility Shape a proposition from vision through to market impact Work at the forefront of sustainability and carbon technology Collaborate with experienced product and technology leaders Influence how organisations worldwide tackle supply chain emissions Be part of a business investing heavily in innovation, AI and sustainable growth Interested? If you're a product leader who wants to combine strategy, sustainability and commercial impact while building products that genuinely make a difference, we'd love to hear from you.
Jul 11, 2026
Full time
Lead Product Manager London Hybrid 3 Days Per Week in Office We're looking for a commercially minded Product Leader to define and deliver a market-leading carbon supply chain proposition within one of the UK's fastest-growing SaaS technology businesses. This is an opportunity to own the vision, positioning and commercial success of a strategic product proposition that sits at the heart of how global organisations understand, manage and reduce supply chain emissions. Working directly with senior leadership, you'll shape product strategy, influence investment decisions, engage with customers and drive the launch of new capabilities that solve some of the most complex challenges facing sustainability teams today. If you enjoy operating at the intersection of product strategy, commercial thinking and market insight, this role offers genuine ownership and visibility. What You'll Be Doing Defining and owning the long-term vision for a carbon supply chain proposition Turning market insight, customer feedback and industry trends into product strategy Working closely with Product, Engineering, Commercial and Marketing teams to bring new propositions to market Shaping roadmap priorities and influencing investment decisions Leading proposition development from concept through to launch and commercial adoption Developing pricing models and supporting go-to-market activity Acting as a senior voice across the sustainability product portfolio Leveraging AI tools to improve product development, customer experience and internal productivity What We're Looking For You'll likely be an experienced Lead, Principal or Senior Product Manager who enjoys creating clarity from complexity and influencing at senior level. You'll bring: Significant experience within B2B SaaS product management A proven track record of defining and launching successful products or propositions Experience operating in sustainability, ESG, carbon accounting or climate technology Strong commercial awareness and an understanding of product performance metrics Confidence engaging with senior stakeholders and customers alike Experience working closely with engineering teams and translating technical concepts into business outcomes A genuine interest in AI and how it can create competitive advantage We'd Be Particularly Interested If You Have Experience with carbon accounting or Scope 3 emissions Supply chain software or procurement technology experience Experience launching AI-enabled product capabilities Exposure to pricing strategy and proposition development Why Join? Own a high-profile strategic initiative with executive visibility Shape a proposition from vision through to market impact Work at the forefront of sustainability and carbon technology Collaborate with experienced product and technology leaders Influence how organisations worldwide tackle supply chain emissions Be part of a business investing heavily in innovation, AI and sustainable growth Interested? If you're a product leader who wants to combine strategy, sustainability and commercial impact while building products that genuinely make a difference, we'd love to hear from you.
Are you an experienced strategic procurement executive with experience of frameworks, contracts, and procurement consortia? Do you have further extensive experience of public sector procurement and purchasing? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Procurement Director. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers. The objective of the role will be to manage the operational and strategic procurement services for a consortium delivering to the public sector and social housing sector. Your responsibilities will include and overall delivery of compliant procurement which will include framework agreements, long term contracts, call off agreements, digital purchasing systems and public procurements; procurement and sourcing support; procurement specific supply chain management; providing internal procurement advice; acting as a key conduit between the executive and procurement teams; developing procurement strategy and metrics; ensuring that you are abreast of all public sector procurement developments and legislation; leading all new framework procurements; supporting projects; and staff management. Must Have A successful commercial track record as a Director/Senior Manager in procurement and the management of procurement and major contracts. Experience of the affordable housing, construction, or housing asset management sectors, either working for a housing association, local authority, or private sector organisation supplying the market. Thorough knowledge of public sector procurement and purchasing, including PCR 2015/PA23. Detailed knowledge of construction contracts and hands-on experience of contract project management to include technical specs, legal/contract documentation, and cost models/market costs/contract payment mechanisms. Experience of developing new business in a competitive environment A consultative approach based on building positive relationships, but with ability to turn ideas into action and results by working proactively with colleagues and partners Nice to have / Will Strengthen Application Experience working for or with a procurement consortium. Commercial project management A background in housing development/construction Relevant certification, such as MCIPS As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical, with a keen eye for problem solving and meticulous record keeping. This role is hybrid based, with some office work, some home-working and ad hoc travel as required - and so a driving license is required for the post, and costs will be catered for alongside a car allowance. This is an exciting time to join the organisation, an exciting opportunity to influence, and your contribution will certainly be felt - in return you will receive a competitive salary and benefits package. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Jul 11, 2026
Full time
Are you an experienced strategic procurement executive with experience of frameworks, contracts, and procurement consortia? Do you have further extensive experience of public sector procurement and purchasing? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Procurement Director. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers. The objective of the role will be to manage the operational and strategic procurement services for a consortium delivering to the public sector and social housing sector. Your responsibilities will include and overall delivery of compliant procurement which will include framework agreements, long term contracts, call off agreements, digital purchasing systems and public procurements; procurement and sourcing support; procurement specific supply chain management; providing internal procurement advice; acting as a key conduit between the executive and procurement teams; developing procurement strategy and metrics; ensuring that you are abreast of all public sector procurement developments and legislation; leading all new framework procurements; supporting projects; and staff management. Must Have A successful commercial track record as a Director/Senior Manager in procurement and the management of procurement and major contracts. Experience of the affordable housing, construction, or housing asset management sectors, either working for a housing association, local authority, or private sector organisation supplying the market. Thorough knowledge of public sector procurement and purchasing, including PCR 2015/PA23. Detailed knowledge of construction contracts and hands-on experience of contract project management to include technical specs, legal/contract documentation, and cost models/market costs/contract payment mechanisms. Experience of developing new business in a competitive environment A consultative approach based on building positive relationships, but with ability to turn ideas into action and results by working proactively with colleagues and partners Nice to have / Will Strengthen Application Experience working for or with a procurement consortium. Commercial project management A background in housing development/construction Relevant certification, such as MCIPS As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical, with a keen eye for problem solving and meticulous record keeping. This role is hybrid based, with some office work, some home-working and ad hoc travel as required - and so a driving license is required for the post, and costs will be catered for alongside a car allowance. This is an exciting time to join the organisation, an exciting opportunity to influence, and your contribution will certainly be felt - in return you will receive a competitive salary and benefits package. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Westray Recruitment Consultants Ltd
Newcastle Upon Tyne, Tyne And Wear
Excellent Sales Executive Opportunity in Central Newcastle! Hybrid! We are seeking to appoint a commercially minded Sales Executive to join our first-class client in Newcastle! As a Business Development Executive for my client, the role is primarily desk-based, focused on driving growth across the customer base. The BDE will play a key role in supporting revenue generation, customer retention, and new business acquisition particularly within Tier 3 accounts. The role supports the wider commercial team and works closely with the Business Development Manager (BDM), including occasional client visits to build relationships and support deal progression. WHAT IS IN IT FOR YOU? Basic Salary package of Circa £36k base per annum Bonus scheme applicable, on target earnings should equate to an extra 8k per annum., (Potentially more! there are numerous ways to make commission! OTE is 45k for this role. Working hand in hand with a BDM for business who travels and completes visits, this role is to compliment the BDM. Monday Friday working hours, hybrid working, 3 days office, 2 days home. Office location is Central Newcastle! Limited travel, sales is done via telephone and email. Occasional client retention visits etc. Opportunity to drive the business forward, working closely with Director, Head of Sales and wider team in what is an exciting period for the business. Opportunity to join a business who is actively investing for the future. 33 days holiday inclusive of bank holidays Genuine training and development opportunities Excellent team/company dynamic built on an excellent culture Clear career progression path. THE BUSINESS Our client is an excellent business situated within the Environmental sector. They are going strength to strength and the culture is genuinely first class. This is a unique opportunity for a current SDR, Sales Exec. BDE or BDM looking to move into a more office-based sales role. This is a hugely rewarding role with tremendous reward for success. THE ROLE Proactively generate new business opportunities, with a strong focus on Tier 3 hunting activity Support the management and growth of existing customer accounts across all tiers through high-quality service delivery Act as a primary point of contact for nominated customers, ensuring strong relationship management Provide desk-based sales support while accompanying the BDM on selected client visits when required Handle inbound and outbound sales activity, including lead generation, follow-ups, and pipeline management Ensure all customer interactions are accurate, compliant, and commercially sound Process and fulfill customer orders efficiently and within agreed timelines Resolve customer enquiries and complaints promptly, escalating where necessary Prepare quotes, proposals, presentations, and contracts for both internal and external stakeholders Increase both existing and new business sales Be the primary point of contact for nominated customer related enquiries Fulfill orders in a timely and efficient manner Field customer enquiries, resolve any customer complaints and escalate when required Prepare presentations, proposals, and sales contracts to be delivered to internal and external parties and stakeholders Champion and become involved in compliance & SHE initiatives THE PERSON Proven track record in a commercial, telesales, or desk-based sales environment Strong communication and relationship-building skills High level of organisation and administrative capability Commercial awareness and negotiation skills Full UK driving licence Able to commute to Central Newcastle 3 days a week. Extremely comfortable outbound calling Any experience within Haulage, Transport, Environmental services, recycling or similar industries would be beneficial but not essential. TO APPLY Please apply for this position and your CV will go direct to Westray Recruitment Group.
Jul 11, 2026
Full time
Excellent Sales Executive Opportunity in Central Newcastle! Hybrid! We are seeking to appoint a commercially minded Sales Executive to join our first-class client in Newcastle! As a Business Development Executive for my client, the role is primarily desk-based, focused on driving growth across the customer base. The BDE will play a key role in supporting revenue generation, customer retention, and new business acquisition particularly within Tier 3 accounts. The role supports the wider commercial team and works closely with the Business Development Manager (BDM), including occasional client visits to build relationships and support deal progression. WHAT IS IN IT FOR YOU? Basic Salary package of Circa £36k base per annum Bonus scheme applicable, on target earnings should equate to an extra 8k per annum., (Potentially more! there are numerous ways to make commission! OTE is 45k for this role. Working hand in hand with a BDM for business who travels and completes visits, this role is to compliment the BDM. Monday Friday working hours, hybrid working, 3 days office, 2 days home. Office location is Central Newcastle! Limited travel, sales is done via telephone and email. Occasional client retention visits etc. Opportunity to drive the business forward, working closely with Director, Head of Sales and wider team in what is an exciting period for the business. Opportunity to join a business who is actively investing for the future. 33 days holiday inclusive of bank holidays Genuine training and development opportunities Excellent team/company dynamic built on an excellent culture Clear career progression path. THE BUSINESS Our client is an excellent business situated within the Environmental sector. They are going strength to strength and the culture is genuinely first class. This is a unique opportunity for a current SDR, Sales Exec. BDE or BDM looking to move into a more office-based sales role. This is a hugely rewarding role with tremendous reward for success. THE ROLE Proactively generate new business opportunities, with a strong focus on Tier 3 hunting activity Support the management and growth of existing customer accounts across all tiers through high-quality service delivery Act as a primary point of contact for nominated customers, ensuring strong relationship management Provide desk-based sales support while accompanying the BDM on selected client visits when required Handle inbound and outbound sales activity, including lead generation, follow-ups, and pipeline management Ensure all customer interactions are accurate, compliant, and commercially sound Process and fulfill customer orders efficiently and within agreed timelines Resolve customer enquiries and complaints promptly, escalating where necessary Prepare quotes, proposals, presentations, and contracts for both internal and external stakeholders Increase both existing and new business sales Be the primary point of contact for nominated customer related enquiries Fulfill orders in a timely and efficient manner Field customer enquiries, resolve any customer complaints and escalate when required Prepare presentations, proposals, and sales contracts to be delivered to internal and external parties and stakeholders Champion and become involved in compliance & SHE initiatives THE PERSON Proven track record in a commercial, telesales, or desk-based sales environment Strong communication and relationship-building skills High level of organisation and administrative capability Commercial awareness and negotiation skills Full UK driving licence Able to commute to Central Newcastle 3 days a week. Extremely comfortable outbound calling Any experience within Haulage, Transport, Environmental services, recycling or similar industries would be beneficial but not essential. TO APPLY Please apply for this position and your CV will go direct to Westray Recruitment Group.
Are you experienced in Travel Operations / Product? Do you have a strong commercial acumen? We have the role for you! We are working with a reputable Tour Operator, who are looking for a Product Executive to join the growing team in Southeast London. You will design, optimise, and manage group tour products across our the companies brand portfolio. This role is ideal for commercially minded product specialists with proven success developing profitable, operationally sound tour products across Europe, with additional experience across the UK & Ireland, Asia, or the Middle East. This is a unique opportunity to shape unforgettable travel experiences while contributing to the continued growth and innovation of our established portfolio of brands. Key Responsibilities: You will own the commercial performance, operational strength, and traveller experience of tours within your portfolio, working across multiple brands. Product Ownership: Design profitable, well-managed, and optimised tours that deliver outstanding traveller experiences and support business growth Commercial Product Development: Build and improve tours that meet profitability targets by managing cost structures, supplier agreements, itinerary design, and inclusions Optional Experiences & Revenue Optimisation: Develop and refine optional excursions that enhance the core itinerary, reflect regional highlights, meet customer interests, and contribute to overall revenue growth Procurement Collaboration & Product Sourcing: Work closely with Procurement to review and approve hotel and supplier selections and budget changes. Independently manage the sourcing and contracting of meals, experiences, and local services for new tours, including direct coordination with DMCs, ensuring quality, value, and alignment with product goals Documentation & Cross-Team Support: Maintain accurate documentation for smooth handovers and train teams on new products, itinerary updates, and key changes Market Insight & Innovation: Use customer, market, and competitor insights to develop relevant, competitive, and compelling offerings Pricing Collaboration & Market Alignment: Partner with the Pricing & Yield Manager to ensure pricing is competitive, commercially sound, and correctly implemented Tour Page Review & Accuracy: Sign off on tour pages and web content, ensuring key highlights and experiences are clearly presented and aligned with the product vision Field Research & Product Immersion: Join fam trips, business visits, and select departures to build destination knowledge, assess quality, and inform product improvements Additional Support: Support with any additional tasks as requested by the Senior Product Developer or Head of Product & Innovation The person: 3+ years' experience in tourism, ideally within tour operations and travel product development Proven ability to develop profitable group tour products, including experience managing costings and margin Strong commercial acumen, with demonstrated examples of improving profitability (e.g., margin improvements, cost reductions, value optimisation) Strong pricing and product optimisation capability, understanding how costs, traveller expectations, and market positioning influence demand Skilled in supplier negotiations, with the ability to secure value-driven terms and build strong partnerships Analytical and data-driven, able to interpret performance trends and market insights to improve product outcomes Highly self-sufficient and proactive, able to take ownership of workload, manage priorities independently, and solve problems without constant oversight Highly organised with strong attention to detail, able to produce accurate documentation, costings, and clear operational handovers Confident communicator and collaborator, able to work cross-functionally in a fast-paced environment Comfortable with occasional travel for fam trips and on-the-ground product research The package: A competitive salary based on experience Hybrid working Enviable company culture aligned with our core values. Regular team social events and company-wide recognition. Opportunities for innovation and professional growth. Access to the well-being app, Ollie Health. Statutory pension enrolment. Company equipment for business use. Cycle to work policy Interested? Click APPLY or contact (url removed)
Jul 11, 2026
Full time
Are you experienced in Travel Operations / Product? Do you have a strong commercial acumen? We have the role for you! We are working with a reputable Tour Operator, who are looking for a Product Executive to join the growing team in Southeast London. You will design, optimise, and manage group tour products across our the companies brand portfolio. This role is ideal for commercially minded product specialists with proven success developing profitable, operationally sound tour products across Europe, with additional experience across the UK & Ireland, Asia, or the Middle East. This is a unique opportunity to shape unforgettable travel experiences while contributing to the continued growth and innovation of our established portfolio of brands. Key Responsibilities: You will own the commercial performance, operational strength, and traveller experience of tours within your portfolio, working across multiple brands. Product Ownership: Design profitable, well-managed, and optimised tours that deliver outstanding traveller experiences and support business growth Commercial Product Development: Build and improve tours that meet profitability targets by managing cost structures, supplier agreements, itinerary design, and inclusions Optional Experiences & Revenue Optimisation: Develop and refine optional excursions that enhance the core itinerary, reflect regional highlights, meet customer interests, and contribute to overall revenue growth Procurement Collaboration & Product Sourcing: Work closely with Procurement to review and approve hotel and supplier selections and budget changes. Independently manage the sourcing and contracting of meals, experiences, and local services for new tours, including direct coordination with DMCs, ensuring quality, value, and alignment with product goals Documentation & Cross-Team Support: Maintain accurate documentation for smooth handovers and train teams on new products, itinerary updates, and key changes Market Insight & Innovation: Use customer, market, and competitor insights to develop relevant, competitive, and compelling offerings Pricing Collaboration & Market Alignment: Partner with the Pricing & Yield Manager to ensure pricing is competitive, commercially sound, and correctly implemented Tour Page Review & Accuracy: Sign off on tour pages and web content, ensuring key highlights and experiences are clearly presented and aligned with the product vision Field Research & Product Immersion: Join fam trips, business visits, and select departures to build destination knowledge, assess quality, and inform product improvements Additional Support: Support with any additional tasks as requested by the Senior Product Developer or Head of Product & Innovation The person: 3+ years' experience in tourism, ideally within tour operations and travel product development Proven ability to develop profitable group tour products, including experience managing costings and margin Strong commercial acumen, with demonstrated examples of improving profitability (e.g., margin improvements, cost reductions, value optimisation) Strong pricing and product optimisation capability, understanding how costs, traveller expectations, and market positioning influence demand Skilled in supplier negotiations, with the ability to secure value-driven terms and build strong partnerships Analytical and data-driven, able to interpret performance trends and market insights to improve product outcomes Highly self-sufficient and proactive, able to take ownership of workload, manage priorities independently, and solve problems without constant oversight Highly organised with strong attention to detail, able to produce accurate documentation, costings, and clear operational handovers Confident communicator and collaborator, able to work cross-functionally in a fast-paced environment Comfortable with occasional travel for fam trips and on-the-ground product research The package: A competitive salary based on experience Hybrid working Enviable company culture aligned with our core values. Regular team social events and company-wide recognition. Opportunities for innovation and professional growth. Access to the well-being app, Ollie Health. Statutory pension enrolment. Company equipment for business use. Cycle to work policy Interested? Click APPLY or contact (url removed)
Our Client is an Insurance Broker who is looking for a Commercial Insurance Handler. This is a hybrid role with 3 days in the office and 2 days at home. The role will be to deal with commercial insurance business and commercial combined risks. The Role: The successful Commercial Insurance Handler will be responsible for a wide range of commercial insurance business to include SME and package policies, commercial combined, liability, motor fleet, PI, cyber etc. with premiums up to £10,000 Work closely with Account Executives where they have the Client relationship and working in line with the Clients' requirements. To prepare documentation for clients in relation to renewals, mid-term alterations and new business enquiries. You will deal with client queries on the phone, by email and face to face. You will provide a comprehensive customer service to meet the insurance needs of a range of clients. You will join a long standing team who will provide training and guidance where necessary The Required Skills: Previous experience within insurance is essential, ideally within an Insurance Broker working as a Commercial Account Handler, but applicants who have worked for and Insurance Company or MGA will be considered. Located in the Derby area Strong IT, communication and time management skills Ability to work within a team and individually Acturis would be an advantage, but not essential. Hybrid working 3 office and 2 at home Benefits: Pension Free parking at the premises Full induction and Training programme How To Apply: Call or text Rachel Goodman on Email
Jul 11, 2026
Full time
Our Client is an Insurance Broker who is looking for a Commercial Insurance Handler. This is a hybrid role with 3 days in the office and 2 days at home. The role will be to deal with commercial insurance business and commercial combined risks. The Role: The successful Commercial Insurance Handler will be responsible for a wide range of commercial insurance business to include SME and package policies, commercial combined, liability, motor fleet, PI, cyber etc. with premiums up to £10,000 Work closely with Account Executives where they have the Client relationship and working in line with the Clients' requirements. To prepare documentation for clients in relation to renewals, mid-term alterations and new business enquiries. You will deal with client queries on the phone, by email and face to face. You will provide a comprehensive customer service to meet the insurance needs of a range of clients. You will join a long standing team who will provide training and guidance where necessary The Required Skills: Previous experience within insurance is essential, ideally within an Insurance Broker working as a Commercial Account Handler, but applicants who have worked for and Insurance Company or MGA will be considered. Located in the Derby area Strong IT, communication and time management skills Ability to work within a team and individually Acturis would be an advantage, but not essential. Hybrid working 3 office and 2 at home Benefits: Pension Free parking at the premises Full induction and Training programme How To Apply: Call or text Rachel Goodman on Email
Project Manager - Up to £46,000 + Bonus + Exceptional Benefits (Civil Service Pension) + Hybrid (Stratford, London) We're looking for a skilled and commercially-minded Project Manager to lead the successful delivery of strategic initiatives, driving projects from concept through to implementation and benefits realisation. This is a fantastic opportunity to manage high-profile programmes, work with senior stakeholders, and influence meaningful organisational change on an international scale.You'll play a key role in ensuring projects deliver measurable business value whilst balancing scope, cost, quality, risk, and stakeholder expectations. What You'll Be Doing Leading the end-to-end delivery of complex projects and programmes, ensuring alignment with strategic business objectives. Developing and maintaining realistic, data-driven project plans that adapt to changing priorities, risks, and dependencies. Managing multi-disciplinary and geographically dispersed teams, both internally and through third-party suppliers and partners. Driving project governance, reporting, RAID management, and benefits realisation throughout the project lifecycle. Building strong relationships with senior stakeholders, influencing decisions and ensuring alignment on project outcomes. Managing budgets, resources, procurement activities, contracts, and supplier relationships to achieve value for money. Identifying and mitigating project risks while ensuring compliance with organisational and regulatory requirements. Facilitating project reviews, lessons learned, and continuous improvement activities to strengthen delivery capability. Communicating project progress, risks, dependencies, and outcomes clearly and confidently to stakeholders at all levels. Creating an environment where teams are empowered to collaborate effectively and deliver high-quality outcomes. What We're Looking For Significant experience delivering large, complex projects and programmes within multinational organisations. Proven ability to manage multi-million-pound budgets, resources, timelines, and competing priorities. Experience working within matrix environments and leading virtual, geographically dispersed teams. Strong stakeholder management skills, with the ability to influence and engage senior leaders and executive-level audiences. Demonstrable experience managing third-party suppliers, contracts, and external delivery partners. Strong governance, risk management, compliance, and assurance experience. Experience using project planning and collaboration tools such as Jira, Confluence, Miro, Microsoft Project, Planner, and related platforms. Excellent communication, presentation, and reporting skills. Ability to balance strategic thinking with hands-on delivery execution. Desirable Experience Delivery of digital, online, technology, or transformation programmes. Experience negotiating and managing commercial contracts and supplier agreements. Experience delivering learning, education, assessment, or customer-focused programmes. Experience operating within highly regulated or governance-focused environments. Exposure to Agile, Hybrid, and traditional project delivery methodologies. Qualifications Degree or equivalent professional experience. Project Management certification such as PRINCE2, PMP, Agile, SAFe, or equivalent. Project Manager - Up to £46,000 + Bonus + Exceptional Benefits (Civil Service Pension) + Hybrid (Stratford, London)
Jul 11, 2026
Full time
Project Manager - Up to £46,000 + Bonus + Exceptional Benefits (Civil Service Pension) + Hybrid (Stratford, London) We're looking for a skilled and commercially-minded Project Manager to lead the successful delivery of strategic initiatives, driving projects from concept through to implementation and benefits realisation. This is a fantastic opportunity to manage high-profile programmes, work with senior stakeholders, and influence meaningful organisational change on an international scale.You'll play a key role in ensuring projects deliver measurable business value whilst balancing scope, cost, quality, risk, and stakeholder expectations. What You'll Be Doing Leading the end-to-end delivery of complex projects and programmes, ensuring alignment with strategic business objectives. Developing and maintaining realistic, data-driven project plans that adapt to changing priorities, risks, and dependencies. Managing multi-disciplinary and geographically dispersed teams, both internally and through third-party suppliers and partners. Driving project governance, reporting, RAID management, and benefits realisation throughout the project lifecycle. Building strong relationships with senior stakeholders, influencing decisions and ensuring alignment on project outcomes. Managing budgets, resources, procurement activities, contracts, and supplier relationships to achieve value for money. Identifying and mitigating project risks while ensuring compliance with organisational and regulatory requirements. Facilitating project reviews, lessons learned, and continuous improvement activities to strengthen delivery capability. Communicating project progress, risks, dependencies, and outcomes clearly and confidently to stakeholders at all levels. Creating an environment where teams are empowered to collaborate effectively and deliver high-quality outcomes. What We're Looking For Significant experience delivering large, complex projects and programmes within multinational organisations. Proven ability to manage multi-million-pound budgets, resources, timelines, and competing priorities. Experience working within matrix environments and leading virtual, geographically dispersed teams. Strong stakeholder management skills, with the ability to influence and engage senior leaders and executive-level audiences. Demonstrable experience managing third-party suppliers, contracts, and external delivery partners. Strong governance, risk management, compliance, and assurance experience. Experience using project planning and collaboration tools such as Jira, Confluence, Miro, Microsoft Project, Planner, and related platforms. Excellent communication, presentation, and reporting skills. Ability to balance strategic thinking with hands-on delivery execution. Desirable Experience Delivery of digital, online, technology, or transformation programmes. Experience negotiating and managing commercial contracts and supplier agreements. Experience delivering learning, education, assessment, or customer-focused programmes. Experience operating within highly regulated or governance-focused environments. Exposure to Agile, Hybrid, and traditional project delivery methodologies. Qualifications Degree or equivalent professional experience. Project Management certification such as PRINCE2, PMP, Agile, SAFe, or equivalent. Project Manager - Up to £46,000 + Bonus + Exceptional Benefits (Civil Service Pension) + Hybrid (Stratford, London)
Senior Bid Manager (Public Tender Exp) JOB LOCATION: Milton Keynes MK10 0BZ DURATION: 12+ Months FTC PERM Role TYPE: HYBRID (2/3 Days Onsite a Week) Office-based at the beginning. Hybrid arrangements can only be considered after successful probationary period. SALARY: £ 80 K PA + Benefits Candidates with Home Office / Passport / ID / GOV Experience . Overview: We are seeking an experienced Bid Manager leading the end-to-end bid process, ensuring high-quality, compliant, and competitive proposals aligned with company and Project strategy. Your main and unique tender is a complex, UK government programme, Multi-partners, Industrial and IT, highly visible, high value contract, highly strategic project tender for our Veridos group. You shall lead and collaborate with UK a large international team (>15) spread out over Europe, including a local dedicated team in UK, and Proposal Managers outside UK. Your main responsibilities will include: Pre-Sales Support Analysis of Customer Requirements and mapping to possible solution offering Support of pre-acquisition phase with information to determine necessary budgets Preparing the upcoming proposal phase (opportunity shaping) Tender, Offer and Bid Evaluation Analysis of tender/customer requirements and documentation Evaluation of Tender Documents together with the customer solutions department and with all necessary internal interfaces (e.g. Business Lines) Evaluation of a draft concept together with the customer solutions department Determine the a-priori visible risk profile for bid decision, Preparation of Bid decision for Bid Board Meetings; i.e. allocation of resource for establishing a working team, alignment with business lines and sales, etc Prepare and track of Proposal Planning and organiszation of Proposal, Kickoff with Core Team Proposal Preparation Project Lead during Proposal Process, securing the quality of the proposal and the required approvals in time Creation of the bid documents including calculation, in time and budget of the proposal phase, in collaboration with the Finance team Involvement of the required experts from the Business Lines for the specific input, as well as the Pre-Sales Managers for Solutions experts for the holistic solution Keep and track the proposal, commercial budget and time line of the proposal phase Proposal Calculation Owns and runs all deal calculations as the financial calculation lead Implements of deal specific price model reflecting the customer demands and price strategy developed by sales aiming at a deliverable, profitable and feasible bid Perform a solution-to-cost analysis, comprised of pricing a solution using market benchmark data Collaborate with Sales, Program Managers, Proposal Managers, Pre-Sales Managers, Solution Architect and Executive leadership on deal shaping activities for very large opportunities Support Strategic Procurement in final contract negotiations with all subcontractors / suppliers in coordination with the relevant internal interfaces Approval Process Prepares together with the Sales Manager, Commercial Manager and assigned Project Controller the Approval Slides (financials, cash-flow, risk, etc.) for the Management Board as well as the Shareholders Decision Meetings. Support presentation of approval slides to Management Board together with Sales Manager Ensures Signatories are according to Signature Guideline Your profile: Overall Experience Level 10+ years of professional experience in Bid Management Experience in Public tender in UK is highly required. Experience with international team is a serious plus Experience with security industry Skills & Competencies Bid Manager Skills Visualize the big picture of a complete project and focus on the small details. Understand technical information to facilitate brainstorming and reviews. Balance the needs of the potential customer and business setup of the proposal with available in house resources Schedule tasks with different contributors with respect of the proposal project plan Be able to manage a diverse team of personnel from different departments, and locations. Continuously train team members who have never participated in proposal development. Be able to work in Team and cluster Working conditions Mix : Company Office and Remote working possible. Ability to travel when required and necessary to UK offices, within UK and within Europe for professional purposes,
Jul 11, 2026
Full time
Senior Bid Manager (Public Tender Exp) JOB LOCATION: Milton Keynes MK10 0BZ DURATION: 12+ Months FTC PERM Role TYPE: HYBRID (2/3 Days Onsite a Week) Office-based at the beginning. Hybrid arrangements can only be considered after successful probationary period. SALARY: £ 80 K PA + Benefits Candidates with Home Office / Passport / ID / GOV Experience . Overview: We are seeking an experienced Bid Manager leading the end-to-end bid process, ensuring high-quality, compliant, and competitive proposals aligned with company and Project strategy. Your main and unique tender is a complex, UK government programme, Multi-partners, Industrial and IT, highly visible, high value contract, highly strategic project tender for our Veridos group. You shall lead and collaborate with UK a large international team (>15) spread out over Europe, including a local dedicated team in UK, and Proposal Managers outside UK. Your main responsibilities will include: Pre-Sales Support Analysis of Customer Requirements and mapping to possible solution offering Support of pre-acquisition phase with information to determine necessary budgets Preparing the upcoming proposal phase (opportunity shaping) Tender, Offer and Bid Evaluation Analysis of tender/customer requirements and documentation Evaluation of Tender Documents together with the customer solutions department and with all necessary internal interfaces (e.g. Business Lines) Evaluation of a draft concept together with the customer solutions department Determine the a-priori visible risk profile for bid decision, Preparation of Bid decision for Bid Board Meetings; i.e. allocation of resource for establishing a working team, alignment with business lines and sales, etc Prepare and track of Proposal Planning and organiszation of Proposal, Kickoff with Core Team Proposal Preparation Project Lead during Proposal Process, securing the quality of the proposal and the required approvals in time Creation of the bid documents including calculation, in time and budget of the proposal phase, in collaboration with the Finance team Involvement of the required experts from the Business Lines for the specific input, as well as the Pre-Sales Managers for Solutions experts for the holistic solution Keep and track the proposal, commercial budget and time line of the proposal phase Proposal Calculation Owns and runs all deal calculations as the financial calculation lead Implements of deal specific price model reflecting the customer demands and price strategy developed by sales aiming at a deliverable, profitable and feasible bid Perform a solution-to-cost analysis, comprised of pricing a solution using market benchmark data Collaborate with Sales, Program Managers, Proposal Managers, Pre-Sales Managers, Solution Architect and Executive leadership on deal shaping activities for very large opportunities Support Strategic Procurement in final contract negotiations with all subcontractors / suppliers in coordination with the relevant internal interfaces Approval Process Prepares together with the Sales Manager, Commercial Manager and assigned Project Controller the Approval Slides (financials, cash-flow, risk, etc.) for the Management Board as well as the Shareholders Decision Meetings. Support presentation of approval slides to Management Board together with Sales Manager Ensures Signatories are according to Signature Guideline Your profile: Overall Experience Level 10+ years of professional experience in Bid Management Experience in Public tender in UK is highly required. Experience with international team is a serious plus Experience with security industry Skills & Competencies Bid Manager Skills Visualize the big picture of a complete project and focus on the small details. Understand technical information to facilitate brainstorming and reviews. Balance the needs of the potential customer and business setup of the proposal with available in house resources Schedule tasks with different contributors with respect of the proposal project plan Be able to manage a diverse team of personnel from different departments, and locations. Continuously train team members who have never participated in proposal development. Be able to work in Team and cluster Working conditions Mix : Company Office and Remote working possible. Ability to travel when required and necessary to UK offices, within UK and within Europe for professional purposes,
The role This is a hybrid customer success and operations role, sitting at the centre of customer onboarding, account health, platform configuration, and day-to-day delivery. You ll work directly under our co-founder and Head of Customer Success, supporting a growing portfolio of organisations through onboarding, activation, and account health. Part of the job is execution: making sure accounts are set up correctly, integrations are running cleanly, and nothing falls through the cracks. The bigger part is ownership: being the person who spots a problem and sorts it, without waiting to be asked. We are an AI-first company. A lot of the manual, repetitive work in this role is on a shrinking trajectory as we build smarter tooling. That s by design. We want this person s time to shift progressively toward the work that matters most: building relationships, keeping customers on track, and helping organisations change the way they hire. What you ll do Set up and configure customer accounts on the Lily platform, including jobs, locations, users, automations, and integrations Guide organisations through transforming how they hire, often using AI tools for the first time Keep accounts healthy by monitoring progress, spotting stalls, and taking action before issues escalate Own customer comms and follow-ups across your portfolio Occasionally support candidates directly when something needs sorting quickly Join success calls and drive actions off the back of them Work closely with sales and product to keep customers moving toward their goals Help shape the playbooks, processes, and standards that define customer success at Lily What we re looking for Experience in customer success helps, but it is not the deciding factor. What matters more is how you work. You take ownership. If something is blocked, you find out why and fix it rather than waiting for direction. You are reliable. We are a small team. When someone is not on top of their accounts, everyone notices. You are a good communicator. On the phone, over email, in a Slack message. Clear, warm, and direct. You pick things up quickly. The platform, the customers, and the processes all change regularly. You adapt. You care about the work. We are helping organisations hire the people who look after some of the most vulnerable in society. That context matters to us, and we would like it to matter to you too. You are curious about AI. We are on the bleeding edge of what AI can do in recruitment. We want someone who wants to be there too, not just comfortable with it, but genuinely interested in what comes next. What you ll get A front-row seat at a fast-moving AI startup doing work that matters Direct access to the founders and real input into how the customer success function is built A role that grows as we do: this is an early hire in a function we are actively shaping Salary in the region of £28,000 to £32,000 depending on experience Remote-first working, with occasional travel to customer sites and team meetups The chance to help build a product that changes how essential frontline organisations hire Apply here: (url removed)>
Jul 11, 2026
Full time
The role This is a hybrid customer success and operations role, sitting at the centre of customer onboarding, account health, platform configuration, and day-to-day delivery. You ll work directly under our co-founder and Head of Customer Success, supporting a growing portfolio of organisations through onboarding, activation, and account health. Part of the job is execution: making sure accounts are set up correctly, integrations are running cleanly, and nothing falls through the cracks. The bigger part is ownership: being the person who spots a problem and sorts it, without waiting to be asked. We are an AI-first company. A lot of the manual, repetitive work in this role is on a shrinking trajectory as we build smarter tooling. That s by design. We want this person s time to shift progressively toward the work that matters most: building relationships, keeping customers on track, and helping organisations change the way they hire. What you ll do Set up and configure customer accounts on the Lily platform, including jobs, locations, users, automations, and integrations Guide organisations through transforming how they hire, often using AI tools for the first time Keep accounts healthy by monitoring progress, spotting stalls, and taking action before issues escalate Own customer comms and follow-ups across your portfolio Occasionally support candidates directly when something needs sorting quickly Join success calls and drive actions off the back of them Work closely with sales and product to keep customers moving toward their goals Help shape the playbooks, processes, and standards that define customer success at Lily What we re looking for Experience in customer success helps, but it is not the deciding factor. What matters more is how you work. You take ownership. If something is blocked, you find out why and fix it rather than waiting for direction. You are reliable. We are a small team. When someone is not on top of their accounts, everyone notices. You are a good communicator. On the phone, over email, in a Slack message. Clear, warm, and direct. You pick things up quickly. The platform, the customers, and the processes all change regularly. You adapt. You care about the work. We are helping organisations hire the people who look after some of the most vulnerable in society. That context matters to us, and we would like it to matter to you too. You are curious about AI. We are on the bleeding edge of what AI can do in recruitment. We want someone who wants to be there too, not just comfortable with it, but genuinely interested in what comes next. What you ll get A front-row seat at a fast-moving AI startup doing work that matters Direct access to the founders and real input into how the customer success function is built A role that grows as we do: this is an early hire in a function we are actively shaping Salary in the region of £28,000 to £32,000 depending on experience Remote-first working, with occasional travel to customer sites and team meetups The chance to help build a product that changes how essential frontline organisations hire Apply here: (url removed)>
Global Technology Solutions Ltd
Watford, Hertfordshire
New Business ITSM Sales Executive / ITSM Solutions Sales Location: Hybrid - Watford (3 days per week in office) Type: Full-time Salary: £60,000 - £80,000 + Commission (OTE £120,000 - £150,000) About the Role We are looking for a high-performing New Business ITSM Sales Executive with a strong track record in IT Service Management (ITSM) solution sales. This is a true hunter role , focused on driving new business growth through proactive prospecting, consultative selling, and strategic relationship building across Managed Service Providers (MSPs) and enterprise organisations. You will use your ITSM expertise to understand customer challenges, articulate value, and position our solutions as a trusted extension of their IT operations. This is a great opportunity to join a fast-growing international organisation and play a key role in expanding our presence across the ITSM landscape. Key Responsibilities New Business Development & Lead Generation Drive new logo acquisition through outbound prospecting, targeted campaigns, and networking Identify and engage decision-makers across IT, Operations, and Service Management Qualify, nurture, and convert leads using a consultative, value-led approach Leverage CRM and sales tools such as HubSpot, Salesforce, and LinkedIn Sales Navigator Solution Sales & Deal Management Lead discovery sessions to understand customer ITSM challenges and requirements Deliver tailored demos, presentations, and proposals aligned to business needs Manage complex, multi-stakeholder sales cycles effectively Own the full sales lifecycle from prospecting through to close and handover Position solutions as strategic partnerships that enhance service delivery and efficiency Industry Expertise & Collaboration Maintain knowledge of ITSM platforms (e.g., ServiceNow, BMC, Freshservice, Jira Service Management) Share customer insights to support go-to-market and product strategies Collaborate with Marketing, Product, and Partner teams Maintain accurate pipeline management and forecasting What We're Looking For Required Experience & Skills Proven success in new business ("hunter") sales within ITSM or IT services environments Experience selling ITSM solutions or services Strong understanding of managed services and recurring revenue models Experience managing complex B2B sales cycles Excellent communication, presentation, and consultative selling skills Self-motivated, results-driven, and accountable Desirable Knowledge of ITSM frameworks such as ITIL or SIAM Additional Information Headquartered in Finland, with a 1-week onboarding and culture immersion at HQ Global offices across London, Finland, USA, and Germany Collaborative, growth-focused environment with strong autonomy and support
Jul 11, 2026
Full time
New Business ITSM Sales Executive / ITSM Solutions Sales Location: Hybrid - Watford (3 days per week in office) Type: Full-time Salary: £60,000 - £80,000 + Commission (OTE £120,000 - £150,000) About the Role We are looking for a high-performing New Business ITSM Sales Executive with a strong track record in IT Service Management (ITSM) solution sales. This is a true hunter role , focused on driving new business growth through proactive prospecting, consultative selling, and strategic relationship building across Managed Service Providers (MSPs) and enterprise organisations. You will use your ITSM expertise to understand customer challenges, articulate value, and position our solutions as a trusted extension of their IT operations. This is a great opportunity to join a fast-growing international organisation and play a key role in expanding our presence across the ITSM landscape. Key Responsibilities New Business Development & Lead Generation Drive new logo acquisition through outbound prospecting, targeted campaigns, and networking Identify and engage decision-makers across IT, Operations, and Service Management Qualify, nurture, and convert leads using a consultative, value-led approach Leverage CRM and sales tools such as HubSpot, Salesforce, and LinkedIn Sales Navigator Solution Sales & Deal Management Lead discovery sessions to understand customer ITSM challenges and requirements Deliver tailored demos, presentations, and proposals aligned to business needs Manage complex, multi-stakeholder sales cycles effectively Own the full sales lifecycle from prospecting through to close and handover Position solutions as strategic partnerships that enhance service delivery and efficiency Industry Expertise & Collaboration Maintain knowledge of ITSM platforms (e.g., ServiceNow, BMC, Freshservice, Jira Service Management) Share customer insights to support go-to-market and product strategies Collaborate with Marketing, Product, and Partner teams Maintain accurate pipeline management and forecasting What We're Looking For Required Experience & Skills Proven success in new business ("hunter") sales within ITSM or IT services environments Experience selling ITSM solutions or services Strong understanding of managed services and recurring revenue models Experience managing complex B2B sales cycles Excellent communication, presentation, and consultative selling skills Self-motivated, results-driven, and accountable Desirable Knowledge of ITSM frameworks such as ITIL or SIAM Additional Information Headquartered in Finland, with a 1-week onboarding and culture immersion at HQ Global offices across London, Finland, USA, and Germany Collaborative, growth-focused environment with strong autonomy and support
Business Development Manager Location: UK - Remote / Hybrid with UK Travel An exciting opportunity has arisen for a Business Development Manager to join a global Electronics Manufacturing Services (EMS) organisation supporting customers across a broad range of high-technology industries. The company provides complete electronic manufacturing solutions, including rapid prototyping, printed circuit board assembly (PCBA), electro-mechanical assembly, cable and wire harness assembly, box build, testing, maintenance, repair and overhaul (MRO), supporting customers from product development through to full-scale production. Operating internationally with multiple manufacturing facilities, the business partners with OEMs ranging from innovative start-ups to global multinational organisations across defence, industrial, medical, energy, communications and other high-reliability sectors. This is a customer-facing commercial role responsible for developing new business opportunities and growing existing customer relationships across the UK. Working closely with engineering, operations, quality and supply chain teams, you will identify opportunities, manage complex sales cycles and deliver profitable growth through a consultative sales approach. This role would suit an experienced Business Development Manager or Technical Sales professional with a strong background in Electronics Manufacturing Services (EMS) or electronic manufacturing who enjoys developing strategic customer relationships and securing new business. Main Responsibilities of the Business Development Manager (UK - Remote / Hybrid): Develop and execute business development strategies aligned with company growth objectives Identify and secure new business opportunities across defence, industrial, medical, energy, communications and other advanced technology sectors Build, manage and convert a strong pipeline of opportunities, including long and complex sales cycles Develop long-term relationships with OEMs, procurement teams, engineering leaders and key decision-makers Present, negotiate and close commercial proposals, quotations and supply agreements Drive profitable growth through effective pricing, margin management and commercial negotiation Act as the primary commercial contact during customer onboarding and new product introduction phases Work closely with Engineering, Operations, Quality and Supply Chain teams to develop customer-focused manufacturing solutions Monitor market trends, customer requirements and competitor activity to identify new commercial opportunities Support the development of value propositions and service offerings aligned with market requirements Represent the business at customer meetings, exhibitions and industry events across the UK Maintain accurate CRM records, sales forecasts and pipeline reporting Drive continuous improvement across sales processes and customer engagement activities Requirements of the Business Development Manager (UK - Remote / Hybrid): Proven experience in Business Development, Sales or Account Management within Electronics Manufacturing Services (EMS) or a related electronic manufacturing environment Strong understanding of electronic manufacturing processes including PCBA, box build, electro-mechanical assembly or cable assembly Demonstrable success generating new business and managing complex, consultative sales cycles Excellent communication, negotiation and presentation skills Strong commercial awareness with the ability to deliver profitable and sustainable growth Experience building relationships with customers at engineering, procurement and executive level Self-motivated, proactive and results-driven with excellent organisational skills Ability to manage multiple opportunities and priorities simultaneously Willingness to travel throughout the UK to customer sites and industry events Desirable: Experience selling Electronic Manufacturing Services into defence, industrial, medical, energy, communications or other high-technology sectors Understanding of aerospace and defence quality standards including AS9100 Technical or engineering qualification, or equivalent industry experience Experience using CRM systems and sales forecasting tools Knowledge of global manufacturing, contract manufacturing or offshore supply chain models To apply for this Business Development Manager opportunity, please send your CV to Kishan Chandarana at Redline Group. (url removed)
Jul 11, 2026
Full time
Business Development Manager Location: UK - Remote / Hybrid with UK Travel An exciting opportunity has arisen for a Business Development Manager to join a global Electronics Manufacturing Services (EMS) organisation supporting customers across a broad range of high-technology industries. The company provides complete electronic manufacturing solutions, including rapid prototyping, printed circuit board assembly (PCBA), electro-mechanical assembly, cable and wire harness assembly, box build, testing, maintenance, repair and overhaul (MRO), supporting customers from product development through to full-scale production. Operating internationally with multiple manufacturing facilities, the business partners with OEMs ranging from innovative start-ups to global multinational organisations across defence, industrial, medical, energy, communications and other high-reliability sectors. This is a customer-facing commercial role responsible for developing new business opportunities and growing existing customer relationships across the UK. Working closely with engineering, operations, quality and supply chain teams, you will identify opportunities, manage complex sales cycles and deliver profitable growth through a consultative sales approach. This role would suit an experienced Business Development Manager or Technical Sales professional with a strong background in Electronics Manufacturing Services (EMS) or electronic manufacturing who enjoys developing strategic customer relationships and securing new business. Main Responsibilities of the Business Development Manager (UK - Remote / Hybrid): Develop and execute business development strategies aligned with company growth objectives Identify and secure new business opportunities across defence, industrial, medical, energy, communications and other advanced technology sectors Build, manage and convert a strong pipeline of opportunities, including long and complex sales cycles Develop long-term relationships with OEMs, procurement teams, engineering leaders and key decision-makers Present, negotiate and close commercial proposals, quotations and supply agreements Drive profitable growth through effective pricing, margin management and commercial negotiation Act as the primary commercial contact during customer onboarding and new product introduction phases Work closely with Engineering, Operations, Quality and Supply Chain teams to develop customer-focused manufacturing solutions Monitor market trends, customer requirements and competitor activity to identify new commercial opportunities Support the development of value propositions and service offerings aligned with market requirements Represent the business at customer meetings, exhibitions and industry events across the UK Maintain accurate CRM records, sales forecasts and pipeline reporting Drive continuous improvement across sales processes and customer engagement activities Requirements of the Business Development Manager (UK - Remote / Hybrid): Proven experience in Business Development, Sales or Account Management within Electronics Manufacturing Services (EMS) or a related electronic manufacturing environment Strong understanding of electronic manufacturing processes including PCBA, box build, electro-mechanical assembly or cable assembly Demonstrable success generating new business and managing complex, consultative sales cycles Excellent communication, negotiation and presentation skills Strong commercial awareness with the ability to deliver profitable and sustainable growth Experience building relationships with customers at engineering, procurement and executive level Self-motivated, proactive and results-driven with excellent organisational skills Ability to manage multiple opportunities and priorities simultaneously Willingness to travel throughout the UK to customer sites and industry events Desirable: Experience selling Electronic Manufacturing Services into defence, industrial, medical, energy, communications or other high-technology sectors Understanding of aerospace and defence quality standards including AS9100 Technical or engineering qualification, or equivalent industry experience Experience using CRM systems and sales forecasting tools Knowledge of global manufacturing, contract manufacturing or offshore supply chain models To apply for this Business Development Manager opportunity, please send your CV to Kishan Chandarana at Redline Group. (url removed)
Sales Executive IT & Managed Print Solutions Location: Crawley (Hybrid Office Based 2-3 Days Per Week) Salary: £40,000 - £50,000 Basic + c.£75,000+ OTE We are seeking two experienced Sales Executives to join a growing technology provider specialising in Managed Print, IT Services and Communications solutions. This is an excellent opportunity for a B2B Sales Executive with experience selling Managed Print Services (MPS), IT solutions, Microsoft licensing, outsourcing or support services. You ll be commercially focused, IT savvy and confident building relationships with SME customers, including schools and education clients. You will manage existing accounts while developing new business opportunities across Surrey, Sussex and into London. The Role Sell Managed Print, IT Services and technology solutions to SME customers. Develop new business while managing existing accounts (70% new business / 30% account management). Build relationships through face-to-face meetings and client visits. Identify opportunities across Microsoft licensing, outsourced IT support and managed services. Manage the full sales cycle from prospecting to close. Work with technical teams to deliver effective customer solutions. Experience Required: 2+ years B2B sales experience within IT, Managed Print, Telecoms or Technology. Strong Managed Print background preferred, with good IT knowledge. Experience selling to SME customers is desirable. Confident communicator with strong relationship-building skills. Target-driven with a consultative sales approach. Successful candidates can expect a salary of £40,000 - £50,000 depending on experience, along with the chance to earn c.£75,000 OTE. Apply today for the opportunity to join a growing technology business with excellent earning potential and progression. Please include your current location on your CV or application. Applications without a location may not be considered. If you are relocating, please state both your current location and your intended relocation area.
Jul 11, 2026
Full time
Sales Executive IT & Managed Print Solutions Location: Crawley (Hybrid Office Based 2-3 Days Per Week) Salary: £40,000 - £50,000 Basic + c.£75,000+ OTE We are seeking two experienced Sales Executives to join a growing technology provider specialising in Managed Print, IT Services and Communications solutions. This is an excellent opportunity for a B2B Sales Executive with experience selling Managed Print Services (MPS), IT solutions, Microsoft licensing, outsourcing or support services. You ll be commercially focused, IT savvy and confident building relationships with SME customers, including schools and education clients. You will manage existing accounts while developing new business opportunities across Surrey, Sussex and into London. The Role Sell Managed Print, IT Services and technology solutions to SME customers. Develop new business while managing existing accounts (70% new business / 30% account management). Build relationships through face-to-face meetings and client visits. Identify opportunities across Microsoft licensing, outsourced IT support and managed services. Manage the full sales cycle from prospecting to close. Work with technical teams to deliver effective customer solutions. Experience Required: 2+ years B2B sales experience within IT, Managed Print, Telecoms or Technology. Strong Managed Print background preferred, with good IT knowledge. Experience selling to SME customers is desirable. Confident communicator with strong relationship-building skills. Target-driven with a consultative sales approach. Successful candidates can expect a salary of £40,000 - £50,000 depending on experience, along with the chance to earn c.£75,000 OTE. Apply today for the opportunity to join a growing technology business with excellent earning potential and progression. Please include your current location on your CV or application. Applications without a location may not be considered. If you are relocating, please state both your current location and your intended relocation area.
Senior Bid Manager UK Government Programme Contract: 12-month Fixed Term Contract Location: UK (hybrid working available) Travel: Occasional travel within the UK and Europe may be required We are looking for an experienced Senior Bid Manager to lead the end-to-end bid process for a strategically important, high-value UK government programme. This is a unique opportunity to take ownership of a complex, multi-partner tender involving industrial, technology, and IT solutions, working with a large international team of specialists across Europe. The Opportunity As Senior Bid Manager, you will be responsible for managing the complete bid lifecycle, from opportunity shaping and pre-sales support through to proposal development, commercial evaluation, and final approval. You will act as the key point of coordination between sales, solution architects, finance, procurement, project teams, and subject matter experts, ensuring the delivery of high-quality, compliant, and competitive proposals aligned with business strategy. Key Responsibilities: Lead the end-to-end bid management process for a major UK government programme • Develop bid strategies, plans and governance structures to ensure successful delivery • Analyse customer requirements and translate them into effective solution proposals • Coordinate large, international bid teams across multiple locations and functions • Manage proposal preparation, reviews, approvals, and submission processes • Lead commercial calculations, pricing strategies, and financial modelling activities • Support risk assessment, contract negotiations, and executive approval processes • Work closely with senior stakeholders across sales, technical, finance, and delivery teams Experience Required: 10+ years experience in Bid Management • Proven experience managing complex UK public sector tenders • Experience delivering bids within technology, IT, security, or related industries • Experience working with international and multi-disciplinary teams • Strong stakeholder management and communication skills • Ability to manage complex projects while maintaining strong attention to detail • Commercial awareness with experience supporting pricing, financial modelling and bid governance If you have a strong background in complex public sector bids and are looking for your next senior opportunity, please apply today.
Jul 10, 2026
Contractor
Senior Bid Manager UK Government Programme Contract: 12-month Fixed Term Contract Location: UK (hybrid working available) Travel: Occasional travel within the UK and Europe may be required We are looking for an experienced Senior Bid Manager to lead the end-to-end bid process for a strategically important, high-value UK government programme. This is a unique opportunity to take ownership of a complex, multi-partner tender involving industrial, technology, and IT solutions, working with a large international team of specialists across Europe. The Opportunity As Senior Bid Manager, you will be responsible for managing the complete bid lifecycle, from opportunity shaping and pre-sales support through to proposal development, commercial evaluation, and final approval. You will act as the key point of coordination between sales, solution architects, finance, procurement, project teams, and subject matter experts, ensuring the delivery of high-quality, compliant, and competitive proposals aligned with business strategy. Key Responsibilities: Lead the end-to-end bid management process for a major UK government programme • Develop bid strategies, plans and governance structures to ensure successful delivery • Analyse customer requirements and translate them into effective solution proposals • Coordinate large, international bid teams across multiple locations and functions • Manage proposal preparation, reviews, approvals, and submission processes • Lead commercial calculations, pricing strategies, and financial modelling activities • Support risk assessment, contract negotiations, and executive approval processes • Work closely with senior stakeholders across sales, technical, finance, and delivery teams Experience Required: 10+ years experience in Bid Management • Proven experience managing complex UK public sector tenders • Experience delivering bids within technology, IT, security, or related industries • Experience working with international and multi-disciplinary teams • Strong stakeholder management and communication skills • Ability to manage complex projects while maintaining strong attention to detail • Commercial awareness with experience supporting pricing, financial modelling and bid governance If you have a strong background in complex public sector bids and are looking for your next senior opportunity, please apply today.
Job Title: Digital Project Manager Location: Birmingham Salary: 34,000 - 42,500 per annum Position: Permanent, Full-Time About The Company: The Company is a long-established web and app development agency based in the Jewellery Quarter, specialising in AI integration, SaaS products, apps and portals. We build high-quality web and mobile solutions for a wide range of clients, from innovative start-ups to established enterprises. We embrace modern technologies, and have frontier adoption of AI. We take pride in a team culture that values high control, continuous learning, and delivering work we can stand behind. All roles are 'hybrid', meaning we expect our teams to be able to come into the office in the Jewellery Quarter in Birmingham while working effectively from home. Job Role: You will own delivery from discovery and planning through to handover, managing mid to high-tier projects with light oversight: scope, timeline, budget, quality, risk, dependencies, customer communication, and delivery outcomes. You will keep projects under control, surface risks early, escalate with options and context, and maintain forward motion. You will work confidently across both Agile and waterfall delivery, with strong stakeholder management, commercial awareness, attention to detail, and clear, decision-ready communication. You will be confident with stakeholders at all levels, including senior or assertive ones, while staying calm, constructive, and outcome-focused. You will translate business objectives into clear requirements, priorities, specifications, tickets, and delivery plans, working across customers, internal teams, and external suppliers to manage expectations, resolve issues, influence decisions, and guide delivery towards the right outcome. Deliverables and Responsibilities: Deliver end-to-end project management across both Agile and waterfall, owning scope, timeline, budget, quality, risk, dependencies, and outcomes Lead discovery and planning, turning business objectives into clear requirements, priorities, specifications, tickets, and delivery plans Own client success by managing expectations, setting boundaries, resolving issues early, and guiding customers towards the right outcome Maintain project control with a live RAID view of risks, issues, assumptions, dependencies, and decisions, escalating early with options and a recommendation Protect scope, budget, margin, and commercial value through disciplined change control Communicate clearly across meetings, email, phone, video, and in person, and produce decision-ready reporting for customers and internal stakeholders covering status, risks, budget, and next actions Coordinate internal teams and external suppliers, keeping responsibilities, dependencies, handovers, and outputs well defined Oversee quality and acceptance, including UAT coordination, ensuring work meets agreed specifications, designs, and end-user needs Manage support workflow where required, handling client requests and issues clearly and promptly Drive continuous improvement by spotting recurring issues and improving documentation, reporting, templates, and ways of working About you: Skills: Ability to run mid to high-tier, complex IT projects independently with light oversight, across both Agile and waterfall Strong stakeholder management across different business levels and stakeholder styles Clear, executive-ready communication of status, risks, decisions, options, and next steps Ability to influence decisions and maintain forward motion without direct authority Strong listening and requirements gathering, turning business objectives into clear specifications, tickets, and delivery plans Excellent attention to detail, spotting risks, dependencies, knock-on effects, and wider impacts Sound problem-solving, risk management, escalation judgement, and practical mitigation Commercial awareness: scope protection, budget tracking, change control, and margin impact Ability to manage trade-offs across customer needs, budget, timeline, quality, scope, and internal capacity Competence with project management tools, spreadsheets, documents, and AI-enabled productivity methods Ability to work under pressure, manage competing priorities, and hold quality, control, and clear communication Willingness to learn quickly, use resources well, and seek support appropriately Additional Information: We value a diverse workforce and believe that people from different backgrounds can bring fresh ideas, thinking and approaches to the way we work. We welcome everyone from everywhere to come and join our team. Applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role. The job title and salary offered will be dependent on the candidate's experience and demonstrated capability. Please click APPLY to submit your CV and Cover Letter for this role. Candidates with experience of the following may also be suitable to apply for this role; Project Admin, Project Manager, Senior project manager, Project administrator, Technology project manager, scrum project manager, scrum master, Agile Practitioner, SCRUM Practitioner, Scrum manager, Agile Manager, Digital admin, UX project manager, UI project manager, web project manager, AWS project manager, tech project manager, General admin assistant, lead assistant, lead enquiries assistant, app project administrator, app project assistant, project manager, project management, web project administrator, web project assistant, account manager, digital account manager, project support analyst, assistant project manager, junior project assistant.
Jul 10, 2026
Full time
Job Title: Digital Project Manager Location: Birmingham Salary: 34,000 - 42,500 per annum Position: Permanent, Full-Time About The Company: The Company is a long-established web and app development agency based in the Jewellery Quarter, specialising in AI integration, SaaS products, apps and portals. We build high-quality web and mobile solutions for a wide range of clients, from innovative start-ups to established enterprises. We embrace modern technologies, and have frontier adoption of AI. We take pride in a team culture that values high control, continuous learning, and delivering work we can stand behind. All roles are 'hybrid', meaning we expect our teams to be able to come into the office in the Jewellery Quarter in Birmingham while working effectively from home. Job Role: You will own delivery from discovery and planning through to handover, managing mid to high-tier projects with light oversight: scope, timeline, budget, quality, risk, dependencies, customer communication, and delivery outcomes. You will keep projects under control, surface risks early, escalate with options and context, and maintain forward motion. You will work confidently across both Agile and waterfall delivery, with strong stakeholder management, commercial awareness, attention to detail, and clear, decision-ready communication. You will be confident with stakeholders at all levels, including senior or assertive ones, while staying calm, constructive, and outcome-focused. You will translate business objectives into clear requirements, priorities, specifications, tickets, and delivery plans, working across customers, internal teams, and external suppliers to manage expectations, resolve issues, influence decisions, and guide delivery towards the right outcome. Deliverables and Responsibilities: Deliver end-to-end project management across both Agile and waterfall, owning scope, timeline, budget, quality, risk, dependencies, and outcomes Lead discovery and planning, turning business objectives into clear requirements, priorities, specifications, tickets, and delivery plans Own client success by managing expectations, setting boundaries, resolving issues early, and guiding customers towards the right outcome Maintain project control with a live RAID view of risks, issues, assumptions, dependencies, and decisions, escalating early with options and a recommendation Protect scope, budget, margin, and commercial value through disciplined change control Communicate clearly across meetings, email, phone, video, and in person, and produce decision-ready reporting for customers and internal stakeholders covering status, risks, budget, and next actions Coordinate internal teams and external suppliers, keeping responsibilities, dependencies, handovers, and outputs well defined Oversee quality and acceptance, including UAT coordination, ensuring work meets agreed specifications, designs, and end-user needs Manage support workflow where required, handling client requests and issues clearly and promptly Drive continuous improvement by spotting recurring issues and improving documentation, reporting, templates, and ways of working About you: Skills: Ability to run mid to high-tier, complex IT projects independently with light oversight, across both Agile and waterfall Strong stakeholder management across different business levels and stakeholder styles Clear, executive-ready communication of status, risks, decisions, options, and next steps Ability to influence decisions and maintain forward motion without direct authority Strong listening and requirements gathering, turning business objectives into clear specifications, tickets, and delivery plans Excellent attention to detail, spotting risks, dependencies, knock-on effects, and wider impacts Sound problem-solving, risk management, escalation judgement, and practical mitigation Commercial awareness: scope protection, budget tracking, change control, and margin impact Ability to manage trade-offs across customer needs, budget, timeline, quality, scope, and internal capacity Competence with project management tools, spreadsheets, documents, and AI-enabled productivity methods Ability to work under pressure, manage competing priorities, and hold quality, control, and clear communication Willingness to learn quickly, use resources well, and seek support appropriately Additional Information: We value a diverse workforce and believe that people from different backgrounds can bring fresh ideas, thinking and approaches to the way we work. We welcome everyone from everywhere to come and join our team. Applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role. The job title and salary offered will be dependent on the candidate's experience and demonstrated capability. Please click APPLY to submit your CV and Cover Letter for this role. Candidates with experience of the following may also be suitable to apply for this role; Project Admin, Project Manager, Senior project manager, Project administrator, Technology project manager, scrum project manager, scrum master, Agile Practitioner, SCRUM Practitioner, Scrum manager, Agile Manager, Digital admin, UX project manager, UI project manager, web project manager, AWS project manager, tech project manager, General admin assistant, lead assistant, lead enquiries assistant, app project administrator, app project assistant, project manager, project management, web project administrator, web project assistant, account manager, digital account manager, project support analyst, assistant project manager, junior project assistant.