361 jobs found

We are currently recruiting on behalf of a well-established housing association for an experienced Community Engagement Officer to join their team on a temporary basis for an initial period of four months. This is a key role within the organisation, supporting customer engagement, tenant involvement, regulatory compliance, and continuous service improvement click apply for full job details

Income Assistant (Housing) Wembley Park (Hybrid: 3 days office / 2 days WFH) £18.65 PAYE / £24.56 Umbrella per hour 3-Month Contract Monday - Friday, 9:00am - 5:00pm The Role We're looking for a proactive and customer-focused Income Assistant to support a busy Rent Income Team within a local authority housing service. This role is key in delivering high-quality administrative and income collection support, helping residents manage their rent accounts and sustain their tenancies. You'll be part of a collaborative team, working closely with Income Officers, Tenancy Managers, and Welfare Advisors to ensure a seamless and supportive service for residents. Key Responsibilities Provide frontline support via phone, email, and face-to-face enquiries regarding rent accounts and arrears Assist tenants with rent payments, balances, and repayment arrangements for low-level arrears Set up and manage Direct Debits , take payments, and issue rent statements/cards Support the team with administration, data entry, and CRM task management Verify housing costs on Universal Credit portals and send relevant notifications Monitor and recover former tenant arrears and sundry debts Assist in preparing court documentation and case files where required Produce reports and maintain accurate records in line with audit and compliance requirements Provide welfare benefits guidance and signpost residents to additional support services What We're Looking For Experience working in a social housing or income / rent environment Strong customer service skills with the ability to manage sensitive conversations Good understanding of rent collection and arrears processes Knowledge of welfare benefits / Universal Credit Excellent organisational skills with high attention to detail Confident using MS Office (Excel) and housing/CRM systems Ability to work independently and as part of a team If you have the required skills and are interested in this role, please apply.

Morgan Hunt currently require a Legal Assistant for Housing Trust based in North London on a Temporary basisPay Rate : £27.94ph LtdHours:35 hrs Mon to Fri - 9am and 17.00pm - Hybrid, minimum 3 days in the office or on site / at court (Tuesdays & Wednesday MUST be in the office), 2 days from homeLocation: North LondonDuration : 6 month on going contract The Ideal Candidate Law Degree (preferred) Legal background in Housing is also preferred not necessary in a legal team, could be in the income team for example, majority of work comes under income possession at courts. Required to go to court to attend hearings, as and when they come up. Job Role You will form an integral part of the legal team by providing legal support to the operational teams on a range of housing management related issues including tenancy and lease breaches with particular focus on escalated arrears and pursuing effective recovery via legal action.You will work closely with the local officers and tenancy sustainment and safeguarding teams to ensure debt is escalated appropriately, once all reasonable support options have been put in place.You will have your own caseload which will be predominately escalated arrears cases that have been referred to you, to drive an effective resolution. You will play a crucial role in rent and service charge collection for the organisation. Your decisions will be in collaboration with operational teams, whilst placing the resident at the centre of every decision.You will provide training, support and advice to operational teams on tenancy and lease breaches including rent and service charge recovery, to empower them to take decisions that make our schemes great places to live and for residents to live their lives well.Lead on rent and service charge recovery cases referred to you by the operational teams, with the goal of maximising income for the organisation.Manage other legal cases assigned to you. Provide support to Paralegals, team managers and team leaders as required - particularly those where there is a crossover with arrears to ensure cases are managed in a joined-up way. This may include housing and lease management issues including disrepair.Work and support paralegals and work effectively with other departments on cases that may require their input to successfully recover service charge debt.Represent trust well in external settings such as court, multi-agency meetings, local authority engagement meetings, mediation and casework panels on tenancy and lease breaches.Prepare, draft and respond to all necessary legal documentation and bundles, evidence and witness statements as required.Work effectively with panel solicitors where cases require external involvement.Take ownership and accountability for your caseload in accordance with performance indicators. Seek advice, flag risk and offer mitigations on issues that may rise.Work closely with the operational teams and tenancy sustainment and safeguarding teams, to be confident that legal escalation takes place once all reasonable proactive engagement with residents has been exhausted, always focusing on tenancy sustainment objectives.Support and advise operational teams to ensure legal risks are identified and mitigated appropriately. Proactively feed into policy and practices to support this.Demonstrate adequate legal knowledge for the role, be inquisitive and keep up to date with developments in the law.Work alongside legal colleagues to deliver meaningful training, guidance and advice to operational teams. Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Income Officer (Housing) Wembley Park (Hybrid: 3 days office / 2 days WFH) Pay Rate: £21.41 PAYE / £28.19 Umbrella per hour Contract Role - 3 months (subject to change) Working Hours - Monday to Friday 9am to 5pm The Opportunity We're currently recruiting for an experienced Income Officer to join a busy Housing Management team based in Wembley Park. This is a fantastic opportunity to play a key role in maximising rental income, supporting tenants, and ensuring sustainable tenancies across a diverse housing portfolio. Key Responsibilities Manage rent accounts and drive effective arrears recovery across multiple tenures Provide high-quality customer service , supporting tenants to sustain their tenancies Offer advice on welfare benefits , including Universal Credit, and signpost to specialist support services Carry out home visits and tenant engagement to resolve arrears and support vulnerable residents Take enforcement action where required, including preparing cases for court and attending hearings Work collaboratively with internal teams (Housing, Social Care, Rent Accounting) to deliver a joined-up service Promote early intervention and income maximisation strategies , including Direct Debit sign-ups Maintain accurate case records and produce reports on arrears performance What We're Looking For Proven experience in rent arrears recovery / income collection within housing Strong knowledge of Housing Benefit, Universal Credit, and welfare reform Understanding of rent arrears pre-action protocols and relevant legislation Experience working in a multi-agency or partnership environment Excellent communication, negotiation, and problem-solving skills Ability to manage a varied caseload and work both independently and collaboratively Confident using IT systems and maintaining accurate records If you are interested in this role, please apply.

Interim Legionella Compliance Officer (Contract) Location: Bedfordshire (Hybrid) Contract: Immediate start End of September Rate: £20 £30 per hour (DOE) We're looking for an experienced Legionella Compliance Officer to support the delivery of a busy water hygiene compliance programme across a social housing portfolio on an interim basis. Working closely with the Project Manager, you'll coordinate Legionella compliance activities, review risk assessments, manage remedial works, monitor contractor performance, and ensure statutory compliance is maintained across the organisation. Key Responsibilities Review Legionella risk assessments and coordinate remedial actions. Manage water hygiene compliance programmes and ensure works are completed within target timescales. Monitor contractor performance and validate compliance certification. Maintain accurate compliance records using Asprey or similar compliance systems. Raise works orders, track progress, and support contractor payments. Produce compliance reports, monitor KPIs, and support audit requirements. Liaise with residents, contractors, and internal teams to coordinate access and programme delivery. About You Proven experience managing Legionella compliance within social housing, property, or asset compliance. Strong understanding of Legionella legislation, risk assessments, and water hygiene control measures. Experience reviewing compliance data and contractor certification. Excellent organisational skills with exceptional attention to detail.

A reputable Housing Provider within Local Government is seeking an experienced Dispute Resolution Officer to join its Housing Hub. This is an excellent opportunity for someone with experience in housing complaints, customer resolution or dispute management who is passionate about delivering outstanding customer service while driving continuous service improvement. Location: West London Rate of Pay: 23.00 - 23.94 per hour (PAYE) Contract: Temporary / Ongoing Working Pattern: Hybrid (x2 Days Office) Working closely with residents, operational teams and senior stakeholders, you'll investigate complex complaints , manage Ombudsman enquiries and ensure fair, timely and transparent outcomes in line with the Housing Ombudsman's Complaint Handling Code. Reporting to the Manager, you'll manage a varied caseload of complaints and enquiries from initial receipt through to resolution, ensuring excellent customer service and compliance with regulatory standards. Key Responsibilities Manage housing complaints , enquiries and disputes from receipt through to resolution. Investigate complex and multi-service complaints , ensuring fair, robust and timely outcomes. Draft high-quality Stage 1 , Stage 2 and Member enquiry responses . Respond to Housing Ombudsman enquiries and support Ombudsman investigations. Ensure all complaints are managed in accordance with the Housing Ombudsman's Complaint Handling Code . Liaise with Housing Officers, Repairs Teams, Contractors and internal departments to gather information and resolve cases . Monitor follow-up actions and ensure works are completed within agreed timescales. Meet with residents, including carrying out home visits where required, to support dispute resolution. Keep residents informed throughout the complaints process and manage expectations. Challenge service areas where standards have not been met and drive accountability. Analyse complaint trends and identify opportunities for service improvement. Contribute to performance reporting and lessons learned across the service. Maintain accurate records , audit trails and case management information. Manage a busy and varied caseload while consistently achieving KPIs and service standards. Support policy development, service reviews and continuous improvement initiatives. About You We're looking for someone who can confidently manage complex complaints while building positive relationships with residents and stakeholders. You will have Previous experience working within Housing Complaints, Dispute Resolution, Resident Services or Customer Resolution. Experience working within a Local Authority, Housing Association or Social Housing environment. Strong understanding of the Housing Ombudsman's Complaint Handling Code. Experience investigating complex complaints involving multiple service areas. Excellent written communication skills with experience drafting detailed complaint responses. Strong verbal communication and stakeholder management skills. Excellent negotiation and conflict resolution abilities. Experience managing a high-volume caseload and competing priorities. Experience using housing management or case management systems. Proficient IT skills, including Microsoft Office. Desirable Experience Experience responding to Housing Ombudsman investigations. Knowledge of social housing legislation and regulation. Experience working with repairs and maintenance services. Experience producing management information and performance reports. CIH qualification or working towards one. Ideal Backgrounds Candidates may currently be working as Dispute Resolution Officer, Housing Complaints Officer, Complaints Officer, Customer Resolution Officer, Resident Resolution Officer, Resident Services Officer, Ombudsman Liaison Officer, Customer Relations Officer, Housing Officer (with complaints experience), Complaints & Enquiries Officer Apply Today If you have experience resolving complex housing complaints and want to play a key role in improving services for residents, we'd love to hear from you.

Resident Liaison Officer (RLO) - Internal & External Works Location: Lewisham Salary: Up to £33,000 + Package Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a long-term social housing programme delivering a mixture of internal and external planned maintenance works across Lewisham. This is an excellent opportunity to join a well-established contractor on a long-term project, acting as the key link between residents, site teams, and the client to ensure works are delivered smoothly with minimal disruption. Key Responsibilities Act as the main point of contact for residents throughout the programme of works. Communicate project information, work schedules, and access requirements to residents. Arrange appointments, conduct resident visits, and hold pre-start meetings. Manage resident expectations and resolve any queries or complaints professionally. Liaise closely with site managers, supervisors, client representatives, and subcontractors. Support vulnerable residents and ensure appropriate measures are in place throughout the works. Maintain accurate records of resident communications, appointments, and project updates. Attend site and client meetings, providing feedback on resident concerns and customer satisfaction. Promote a high standard of customer care and help ensure projects are delivered on time. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, or similar role. Experience working on internal and/or external planned maintenance projects within the social housing sector. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Good IT skills, including Microsoft Office and internal management systems. Full UK driving licence. A proactive, customer-focused approach. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ

Resident Liaison Officer (RLO) - Windows & Doors Rate: Up to £19 per hour Contract: 12-Week Contract Temp Location: East & North London Fortus Recruitment Group is a specialist recruitment agency operating within the repairs, maintenance, and social housing sectors. We are currently working with a leading contractor delivering a planned windows and doors replacement programme across residential properties throughout East/North London. We are seeking an experienced Resident Liaison Officer (RLO) to act as the key point of contact between residents, client representatives, and site teams throughout the duration of the works. The successful candidate will play a vital role in ensuring effective communication, maintaining resident satisfaction, and facilitating access to properties to support the successful delivery of the programme. Key Responsibilities Act as the primary point of contact for residents throughout the windows and doors replacement programme. Keep residents informed of project timelines, appointments, and progress updates. Arrange property access and coordinate appointments with residents. Conduct resident visits, consultations, and pre-start meetings where required. Work closely with site teams and project managers to ensure works are delivered efficiently. Handle resident enquiries, concerns, and complaints in a professional and timely manner. Maintain accurate records of resident interactions and project updates. Deliver excellent customer service and ensure a positive resident experience throughout the works. Support the smooth completion of the programme while minimising disruption to residents. Requirements Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, or in a similar customer-facing role within social housing, planned maintenance, or construction. Experience working on windows and doors, decent homes, or planned maintenance programmes is desirable. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage a busy workload. Competent with Microsoft Office and internal management systems. Full UK driving licence preferred. Customer-focused, proactive, and professional approach. If you are interested in this opportunity, please apply today or contact Fortus Recruitment Group for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer. INDTJ

MAIN PURPOSE OF THE JOB Lead Professional Officer To work to the No Wrong Door (NWD) programme to assess customer needs ensuring a holistic problem solving approach to customer needs To be the lead officer in guiding and assisting customers through their favoured options in exploring a planned and co-ordinated approach to identified key support needs, including housing, employment and child care click apply for full job details

Dorset Special Constable Location: Forcewide - Dorset Contract Type: Special Constable Volunteer Hours per week: 4 (It is a mandatory requirement that a Special Constable will complete 16 hours a month on average a year, every year. This is 200 hours in total per year) Competency and Values Framework (CVF) Job Advert Description Special Constables are volunteer police officers who give their spare time to police their communities. This volunteer role gives you the chance to work alongside regular police officers and staff, bring your life skills and experiences and give something back to this beautiful part of the world. It's not all glamorous, but it is rewarding. You'll need to be able to give at least 16 hours of your time each month. Once trained, you will have the same powers as a regular police officer helping to protect and support the people who live in Dorset. We're looking for honest, respectful, selfless and motivated people who want to do something worthwhile in their spare time. Could you be there in someone's time of need? If yes, then apply today through the link. Under the Local Government and Housing Act 1989 this post is politically restricted. A politically restricted post prevents an individual from having any active political role either in or outside the workplace and will automatically be disqualified from standing for or holding elected office. They are also restricted from canvassing on behalf of a political party or a person who is or seeks to be a candidate and speaking to the public at large or publishing any written or artistic work that could give the impression that they are advocating support for a political party. For more information, please visit our website or see Alliance PSD20 Working Practice via SharePoint. Already have an account? If you have previously created an account please click 'login' at the bottom of the page next to the 'submit registration' button. Once logged in, you will be taken to the application. To Apply If you feel you are a suitable candidate and would like to work for Dorset Police, please click apply to be redirected to our website to complete your application.

We're looking for a highly organised and customer-focused Repairs Planning Officer to join our Housing Services team. In this role, you'll play a vital part in ensuring housing repairs are delivered efficiently by coordinating and scheduling work for our tradespeople. You'll work closely with tenants, technical officers, stores, and operational teams to manage appointments, respond to changes, and help deliver an excellent repairs service. What you'll do Schedule and coordinate responsive, planned and void property repairs. Manage appointments and reschedule works when priorities or resources change. Provide excellent customer service, keeping tenants informed throughout the repairs process. Monitor job progress, maintain accurate records and support performance reporting. What we're looking for Excellent organisational and planning skills with the ability to manage multiple priorities. Strong customer service and communication skills. experience within housing repairs/maintenance Experience in scheduling, administration or coordinating workloads in a fast-paced environment. Good IT skills and confidence using scheduling or job management systems Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

We are recruiting for an experienced Subsidy Officer to support a busy Revenues and Benefits team. The successful candidate will play a key role in ensuring Housing Benefit and Council Tax Reduction claims are assessed accurately, subsidy returns are completed correctly, and subsidy income is maximised. Key Responsibilities Review Housing Benefit and Council Tax Reduction claims to ensure accuracy a click apply for full job details

Annual salary: up to £44,404.51 Gas Engineer Location: Wakefield Salary: Up to £44,404.51 per annum plus company vehicle and fuel card Contract Type: Full time - Permanent, 42.5hrs per week, Monday to Friday Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021 Mears had over 19000 service users across the three regions. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We're looking for a skilled and safety-conscious Gas Engineer to join our team in Wakefield delivering high-quality gas servicing, repairs, and installations across our clients' housing stock. Your role will be vital in ensuring that all gas appliances and systems are safe, compliant, and fit for continued use. You'll carry out a range of domestic gas works including boiler diagnostics, repairs, servicing, and installations. Accuracy, attention to detail, and a commitment to safety are essential, as your work directly impacts the wellbeing of residents, staff, and the wider public. You'll be expected to work independently and as part of a team, maintaining high standards of customer service and compliance at all times. Key Responsibilities: Carry out servicing, repairs, and installations of domestic gas appliances including boilers, cookers, and fires Diagnose faults and complete remedial works efficiently and safely Perform landlord gas safety inspections and issue certificates (CP12s) Ensure all work complies with current gas regulations and internal procedures Respond to emergency call-outs and urgent repairs when required Record all work completed using handheld devices or job management systems Liaise with tenants, housing officers, and internal teams to ensure clear communication Maintain van stock levels and order materials as needed Identify and report any safeguarding concerns or property hazards Work collaboratively with other trades to complete multi-skill jobs Participate in toolbox talks, training sessions, and safety briefings Ensure PPE is worn and health & safety procedures are followed at all times Support apprentices or junior engineers when required Key Criteria Qualified to City & Guilds or NVQ Level 3 in Gas Installation and Maintenance Hold valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1) Experience in domestic boiler servicing, fault diagnosis, and installation Good understanding of electrical safe isolation and basic wiring principles Knowledge of current gas safety legislation and compliance standards Experience working in social housing or local authority environments Excellent communication skills with a customer-focused approach Ability to work independently and as part of a team Comfortable using handheld devices or digital job management systems Strong attention to detail and commitment to safe working practices Flexible and willing to travel across properties and attend out-of-hours callouts Full UK driving licence Benefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

A highly regarded London Housing Provider is looking for an enthusiastic Housing Assistant to join its busy Housing Management team. Location: West London Rate: 19.00 - 19.90 per hour (PAYE) Full-Time Temporary 5 Days On Site What You'll Be Doing You'll be supporting Housing Officers with a wide variety of housing management duties, including: Supporting tenancy and estate management across a busy housing patch. Assisting with estate inspections and ensuring follow-up actions are completed. Supporting the management of Anti-Social Behaviour (ASB) cases . Assisting with tenancy verification checks and tenancy changes. Helping to manage the voids and lettings process from start to finish. Arranging and attending property viewings and supporting tenancy sign-ups. Preparing welcome packs and tenancy documentation for new residents. Responding to resident enquiries by phone, email and face-to-face. Delivering a professional front-of-house reception service. Maintaining accurate records using housing management systems. Liaising with contractors, internal teams and external agencies. Supporting resident meetings, home visits and community events. Assisting with general housing administration and performance reporting. What We're Looking For You'll ideally have: Experience working within a Housing Association or Local Authority. Previous experience as a Housing Assistant, Housing Administrator, Housing Support Officer or similar. Excellent customer service and communication skills. Experience supporting tenancy management or neighbourhood services. Strong administrative and IT skills, with experience using housing management systems such as NEC Housing, Northgate, Civica, MRI or Orchard. If you have experience working within social housing , enjoy helping residents and want to develop your career alongside experienced Housing Officers, this is an excellent opportunity to gain valuable experience within one of London's leading housing teams. No two days are the same. From supporting tenancy management and estate inspections to assisting with lettings, resident enquiries and neighbourhood services, you'll play a vital role in delivering an outstanding service to residents across the borough. A proactive attitude with the ability to manage a busy and varied workload. Why Apply? Competitive PAYE rate of 19.00 - 19.90 per hour Join a respected Housing Provider with a supportive Housing Management team. Gain exposure across tenancy management, estates, ASB, lettings and resident engagement. Excellent opportunity to build your housing career and broaden your experience. Full-time opportunity based in West London . Apply Today If you're passionate about delivering excellent housing services and want to be part of a team that makes a genuine difference to residents' lives, we'd love to hear from you.

Adecco is currently recruiting for an experienced Temporary Accommodation Team Leader to join a busy local authority housing service. This is an excellent opportunity for a housing professional with proven experience in temporary accommodation services and team management to lead a high-performing team delivering essential support to residents in housing need. Key Details Job Title: Temporary Accommodation Team Leader Contract: Initial 6-month temporary assignment with potential for extension Hours: 36 hours per week, Monday to Friday Rate: 26.68 per hour PAYE or 35.48 per hour Umbrella Working Pattern: Hybrid - 2 to 3 days per week in the office, with the remainder worked remotely Start Date: ASAP About the Role The successful candidate will manage and support a team of up to 9 Temporary Accommodation Officers , ensuring a high-quality, customer-focused service is delivered at all times. You will oversee operational performance, provide technical guidance on temporary accommodation matters, manage complex cases and support the delivery of statutory housing duties. Key Responsibilities Lead, supervise and support a team of Temporary Accommodation Officers. Monitor team performance and service delivery standards. Provide advice and guidance on temporary accommodation legislation and policy. Ensure all accommodation placements meet suitability requirements. Manage complex cases, complaints and escalations. Work closely with internal departments and external accommodation providers. Contribute to service improvements and operational objectives. Ensure residents receive an efficient, responsive and professional service. Essential Requirements Significant experience within a local authority temporary accommodation service . Strong knowledge of temporary accommodation legislation and best practice. Experience assessing and managing the suitability of accommodation . Previous experience leading, supervising or managing staff. Strong case management, communication and stakeholder engagement skills. Ability to perform effectively in a fast-paced housing environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Job Title: Client Liaison Officer (Resident Liaison Officer) - Housing Services Location: Newham Rate: £300 per day Umbrella rate Term: Temp 3 months initially Are you a passionate advocate for residents? Do you thrive in dynamic environments where communication is key? Join our team as a Client Liaison Officer, where you will be at the heart of our housing refurbishment and investment programmes, ensuring that residents feel empowered and informed every step of the way! Key Responsibilities: Serve as the primary point of contact for residents during housing refurbishment and improvement works. Deliver clear communication on project timelines, access requirements, and potential disruptions. Conduct resident consultations, pre-start visits, drop-in sessions, and post-completion reviews. Support vulnerable residents by implementing necessary adjustments. Manage inquiries, complaints, and escalations, ensuring timely resolutions. Collaborate with project managers, surveyors, and contractors to enhance resident satisfaction and minimise access issues. Maintain accurate records and contribute to continuous service improvement initiatives. Experience: Proven experience in housing management, resident liaison, or customer service. Exceptional stakeholder management and communication skills. Confident in engaging with residents, even in challenging situations. Familiarity with refurbishment, planned maintenance, or capital works programmes. Proficient in Microsoft Office with the ability to produce clear reports. Educated to A-Level standard (or equivalent) with GCSE Maths and English. What's on Offer: Competitive day rate of £300. An opportunity to make a meaningful impact in local communities. A varied role across high-profile housing improvement projects. A collaborative work environment within a major London local authority. If you're ready to make a difference and drive resident satisfaction, we want to hear from you! Apply today and embark on a rewarding journey with us! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Marketing Officer Location: Wimblington Salary: Competitive Job Type: Permanent, Part-time, 2 days per week About us: Knowles has a rich history, starting in 1932 with Gerald Knowles and a single distribution vehicle. Through strong and courageous leadership, Knowles has evolved into a premium provider of a wide range of logistical services across the UK. Today, we are trusted by some of the biggest and most well-known businesses in the country to offer a broad range of warehousing and distribution services. About the role: The Part-Time Marketing Executive is responsible for delivering high-quality marketing, branding, and communications that enhance Knowles Logistics' reputation and support business growth. Working closely with CEO & Commercial department, the role ensures a consistent brand presence across digital, print, and operational environments. This role is key to maintaining the company's strong market identity by producing engaging content, managing marketing campaigns, supporting customer communications, and delivering creative design solutions. This part-time role offers the opportunity to contribute to a well-established and respected brand while delivering creative marketing support that drives customer engagement and commercial success. Key Responsibilities: Brand Management Maintain and promote the Knowles Logistics brand across all marketing channels. Ensure brand consistency across digital platforms, printed materials, signage, fleet graphics, and internal communications. Manage brand assets, templates, and marketing resources. Marketing & Creative Design Create professional marketing materials using Canva and other design software. Design content for social media, recruitment campaigns, presentations, newsletters, and promotional materials. Coordinate with external suppliers for specialist design, print, and promotional items where required. Communications Produce engaging internal communications, newsletters, and company updates. Support external communications including customer announcements, press releases, and PR activity. Ensure all communications reflect the company's values and professional standards. Digital Marketing Plan and manage content across all relevant social media platforms. Update website content in collaboration with external providers. Monitor campaign performance and social media engagement using analytics. Commercial Support Develop marketing materials, presentations, case studies, and tender content to support business development. Assist with customer visits, site tours, exhibitions, and promotional events. Content Creation Coordinate photography and videography to showcase the company's people, fleet, facilities, and services. Produce engaging visual content for both internal and external use. Support multimedia content across digital platforms, including email campaigns and online publications. Planning & Reporting Maintain a marketing calendar covering campaigns, events, and communications. Monitor marketing activity and report on key performance indicators. Ensure marketing activities comply with company policies, legal requirements, and brand guidelines. About you: Skills and Experience: Essential Experience in a marketing, communications, or design role. Strong graphic design skills using Canva and/or Adobe Creative Suite. Excellent written and verbal communication skills. Experience managing social media and digital marketing campaigns. Proficient in Microsoft Office applications. Strong organisational skills with the ability to manage multiple priorities. Excellent attention to detail and a creative approach to problem-solving. Ability to work independently and collaboratively across departments. Desirable Experience within logistics, transport, supply chain, or other B2B industries. Photography, videography, and content editing experience. Knowledge of website content management, SEO, and digital analytics. Drone photography certification (or willingness to obtain). Please click on the APPLY button to send your CV for this role. Candidates with experience of; Marketing Assistant, Marketing Executive, Marketing Administrator, Marketing Associate, Marketing Officer, Social Media Executive, Marketing Analyst, Marketing may also be considered for this role.

An exciting opportunity has emerged for a Housing Options Officer to join one of Adecco Public Sector's Local Authority clients in a temporary contract, initially for 3 months (but highly likely to be extended). Our client is based in Solihull in the West Midlands and this is a full time role for 37 hours per week, Monday to Friday. The successful candidate will be responsible for carrying out homelessness interviews, managing complex cases from initial contact through to conclusion, and making decisions in accordance with homelessness legislation. They will work closely with clients to assess housing needs, provide tailored housing advice and support, and, where appropriate, assist them in securing suitable accommodation. The role forms part of our clients' customer-focused frontline Homeless Services team and involves providing face-to-face advice on a range of homelessness and housing matters. The successful candidate will be required to work in the office twice a week on duty rota basis to ensure an excellent standard of customer service across the Housing Advice and Homelessness Service. Due to the busy nature of the role, the client is keen for applicants to possess previous experience of: Interviewing clients and resolving all housing problems. Processing claims for homeless applications as required under Part VII of the Housing Act 1996 (as amended). Advising and preventing homelessness by offering the correct advice to clients approaching the Council as homeless. Assessing whether those who are threatened with homelessness qualify for private sector options under the Housing Act, Part VII, as amended. Having regard to the Homelessness Code of Guidance and the Council's Homelessness Prevention and resilience agenda. Sound knowledge of Housing and Homelessness Law and experience in resolving complex housing problems. Administrative skills to manage caseload and work effectively in a team of 6-8 officers Ability to deal with very demanding service users and partners, and have strong IT and admin skills. Updating PHP's (Personal Housing Plans) As the client is keen for the candidate to hit the ground running previous experience of carrying out a similar role with a local authority client in the last three years would be hugely beneficial. Strong knowledge of the Homelessness Reduction Act is also important. A car driver would be ideal (but is not essential) as you may need to visit clients in their homes. Only applicants who feel they meet the above criteria and can start on short notice (2 weeks' maximum) need apply.

Marks Consulting Partners are currently looking for a Community Safety Lead Officer to work with one of our Local Authority clients in Hertfordshire. What the Job Will be Doing Leading the delivery of Community Safety and ASB services across the borough Developing and implementing Community Safety strategies and delivery plans in partnership with key stakeholders Building strong relationships with Police, Probation, Fire Service, Health, Social Care and other partner agencies to reduce crime, ASB and community harm Managing and supporting Community Safety Officers, ensuring workloads, performance and service standards are met Overseeing complex anti-social behaviour cases, providing guidance on investigations, enforcement action and legal processes Representing the organisation at partnership meetings, community forums and resident engagement events Using intelligence and performance data to identify trends, improve services and inform policy development Responding to complaints, enquiries and referrals from residents, elected members and partner organisations Promoting resident engagement and ensuring customer feedback is used to shape service improvements Supporting compliance with the Regulator of Social Housing Consumer Standards and Complaint Handling Code Preparing reports, reviewing policies and driving continuous service improvement across Community Safety and Enforcement Supporting staff development through coaching, one-to-one meetings, appraisals and training What You Will Need Experience leading Community Safety, ASB or Enforcement services within a Local Authority or Housing environment Strong knowledge of anti-social behaviour legislation, enforcement powers and community safety practices Experience managing staff, workloads and performance in a target-driven environment Ability to manage complex ASB cases and work effectively with multi-agency partners Excellent communication, negotiation and stakeholder management skills Experience developing policies, procedures and service improvement initiatives Strong analytical skills with the ability to interpret performance data and produce reports Knowledge of safeguarding, resident engagement and regulatory compliance Ability to build effective working relationships with internal teams and external agencies