Gregory Martin International
Colden Common, Hampshire
Senior Analyst Location Winchester, Hants, Hybrid role Salary - £40K-£75K plus bonus and benefits Our client is looking for a positive, flexible self-starter to join their team as a Senior Analyst. This is an exciting opportunity to play a leading role in delivering analysis capability as an integral part of a small, agile and growing business. Our client s team of analysts, consultants and Defence SMEs work closely with their customers to deliver high-impact services and solutions. Data science and operational analysis are a key part of their company s capability. They are growing this capability and are looking for a highly motivated and capable Senior Analyst. As Senior Analyst your role will include: Using operational analysis approaches to deliver impactful insights to their clients. Taking a consultative approach to your work, understanding how your work contributes to delivering a great result for clients. Using agile approaches to develop models and tools, including requirements capture, design, development, testing and management. Collating, managing, structuring, analysing, presenting, and visualising data. Deriving unique insights from data to inform senior-level decision making. Producing internal and external presentations and reports to summarise processes, findings, recommendations, and decision analysis results. Delivering high quality analysis and outputs. Taking a leading role in the day-to-day delivery of projects, working closely with clients and the company s team of consultants and analysts. The role as a Senior Analyst will require a blend of working from our office, occasional travel to client sites, and working from home. Our client is happy to consider flexible working arrangements based on individual circumstances. The company s main clients will be based around key UK Defence establishments in the south of England. Experience /Qualifications Senior Analyst: The following skills and experience will enable you to excel in this role: Operational analysis approaches and techniques Advanced data analysis in Excel, including VBA Data analysis and data science Experience working within UK MoD Stakeholder engagement, requirements gathering and process design. A self-starter and team player. Good communication skills, enabling you to work confidently with team members and clients. Strong organisational and time management skills, with the ability to multi-task and prioritise your work. Attention to detail and the drive to see work through to completion. A positive and flexible approach to your work. Degree, MSc or equivalent experience Advanced data analysis in Excel, including VBA. Decision making techniques and processes. Operating models and organisational design. Software development using Python. Knowledge of current software development approaches, platforms and best practice. Experience of Microsoft365, SharePoint, PowerBI, Dataverse and PowerApps solutions. Recent UK Defence Security Clearance (SC) would be of interest but is not essential. Senior Analyst Defence, MOD, Nuclear
Jul 15, 2026
Full time
Senior Analyst Location Winchester, Hants, Hybrid role Salary - £40K-£75K plus bonus and benefits Our client is looking for a positive, flexible self-starter to join their team as a Senior Analyst. This is an exciting opportunity to play a leading role in delivering analysis capability as an integral part of a small, agile and growing business. Our client s team of analysts, consultants and Defence SMEs work closely with their customers to deliver high-impact services and solutions. Data science and operational analysis are a key part of their company s capability. They are growing this capability and are looking for a highly motivated and capable Senior Analyst. As Senior Analyst your role will include: Using operational analysis approaches to deliver impactful insights to their clients. Taking a consultative approach to your work, understanding how your work contributes to delivering a great result for clients. Using agile approaches to develop models and tools, including requirements capture, design, development, testing and management. Collating, managing, structuring, analysing, presenting, and visualising data. Deriving unique insights from data to inform senior-level decision making. Producing internal and external presentations and reports to summarise processes, findings, recommendations, and decision analysis results. Delivering high quality analysis and outputs. Taking a leading role in the day-to-day delivery of projects, working closely with clients and the company s team of consultants and analysts. The role as a Senior Analyst will require a blend of working from our office, occasional travel to client sites, and working from home. Our client is happy to consider flexible working arrangements based on individual circumstances. The company s main clients will be based around key UK Defence establishments in the south of England. Experience /Qualifications Senior Analyst: The following skills and experience will enable you to excel in this role: Operational analysis approaches and techniques Advanced data analysis in Excel, including VBA Data analysis and data science Experience working within UK MoD Stakeholder engagement, requirements gathering and process design. A self-starter and team player. Good communication skills, enabling you to work confidently with team members and clients. Strong organisational and time management skills, with the ability to multi-task and prioritise your work. Attention to detail and the drive to see work through to completion. A positive and flexible approach to your work. Degree, MSc or equivalent experience Advanced data analysis in Excel, including VBA. Decision making techniques and processes. Operating models and organisational design. Software development using Python. Knowledge of current software development approaches, platforms and best practice. Experience of Microsoft365, SharePoint, PowerBI, Dataverse and PowerApps solutions. Recent UK Defence Security Clearance (SC) would be of interest but is not essential. Senior Analyst Defence, MOD, Nuclear
Gregory Martin International Limited
Winchester, Hampshire
Senior Analyst Consultant - Defence, Government, Nuclear. Location - Winchester, Hants, Hybrid role Salary - £45K-£75K plus bonus and benefits Our client is looking for a positive, flexible self-starter to join their team as a Senior Analyst. This is an exciting opportunity to play a leading role in delivering analysis capability as an integral part of a small, agile and growing business. Our client's team of analysts, consultants and Defence SMEs work closely with their customers to deliver high-impact services and solutions. Data science and operational analysis are a key part of their company's capability. They are growing this capability and are looking for a highly motivated and capable Senior Analyst. Our client is looking for candidates with a strong defence background with excellent data analysis or operational analysis skills. They seek customer facing individuals with excellent communication and interpersonal skills. Experience working with Dstl, Defence Digital, DE&S, Frontline Commands or UK Defence industry. Experience /Qualifications - Senior Defence Analyst: The following skills and experience will enable you to excel in this role: Operational analysis approaches and techniques Advanced Excel skills, including VBA Data analysis and data science Operational analysis Experience working within UK MoD, strong defence background. Stakeholder engagement, requirements gathering and process design. A self-starter and team player. Good communication skills, enabling you to work confidently with team members and clients. Strong organisational and time management skills, with the ability to multi-task and prioritise your work. Attention to detail and the drive to see work through to completion. A positive and flexible approach to your work. Degree, MSc or equivalent experience Knowledge and experience of the following is desirable : Decision making techniques and processes. Operating models and organisational design. Software development using Python. Knowledge of current software development approaches, platforms and best practice. Experience of Microsoft365, SharePoint, PowerBI, Dataverse and PowerApps solutions. Recent UK Defence Security Clearance (SC) would be of interest but is not essential. As Senior Analyst your role will include: Using operational analysis approaches to deliver impactful insights to their clients. Taking a consultative approach to your work, understanding how your work contributes to delivering a great result for clients. Experience eliciting requirements and defining business process in complex environments Using agile approaches to develop models and tools, including requirements capture, design, development, testing and management. Collating, managing, structuring, analysing, presenting, and visualising data. Deriving unique insights from data to inform senior-level decision making. Producing internal and external presentations and reports to summarise processes, findings, recommendations, and decision analysis results. Delivering high quality analysis and outputs. Taking a leading role in the day-to-day delivery of projects, working closely with clients and the company's team of consultants and analysts. The role as a Senior Analyst will require a blend of working from the office, travel to client sites, and working from home. The company's main clients will be based around key UK Defence establishments in the south of England. Additional information - Ideally looking for candidates with current UK SC or DV Clearance Senior Analyst Consultant / Senior Operational Analyst - Defence, MOD, Nuclear
Jul 14, 2026
Full time
Senior Analyst Consultant - Defence, Government, Nuclear. Location - Winchester, Hants, Hybrid role Salary - £45K-£75K plus bonus and benefits Our client is looking for a positive, flexible self-starter to join their team as a Senior Analyst. This is an exciting opportunity to play a leading role in delivering analysis capability as an integral part of a small, agile and growing business. Our client's team of analysts, consultants and Defence SMEs work closely with their customers to deliver high-impact services and solutions. Data science and operational analysis are a key part of their company's capability. They are growing this capability and are looking for a highly motivated and capable Senior Analyst. Our client is looking for candidates with a strong defence background with excellent data analysis or operational analysis skills. They seek customer facing individuals with excellent communication and interpersonal skills. Experience working with Dstl, Defence Digital, DE&S, Frontline Commands or UK Defence industry. Experience /Qualifications - Senior Defence Analyst: The following skills and experience will enable you to excel in this role: Operational analysis approaches and techniques Advanced Excel skills, including VBA Data analysis and data science Operational analysis Experience working within UK MoD, strong defence background. Stakeholder engagement, requirements gathering and process design. A self-starter and team player. Good communication skills, enabling you to work confidently with team members and clients. Strong organisational and time management skills, with the ability to multi-task and prioritise your work. Attention to detail and the drive to see work through to completion. A positive and flexible approach to your work. Degree, MSc or equivalent experience Knowledge and experience of the following is desirable : Decision making techniques and processes. Operating models and organisational design. Software development using Python. Knowledge of current software development approaches, platforms and best practice. Experience of Microsoft365, SharePoint, PowerBI, Dataverse and PowerApps solutions. Recent UK Defence Security Clearance (SC) would be of interest but is not essential. As Senior Analyst your role will include: Using operational analysis approaches to deliver impactful insights to their clients. Taking a consultative approach to your work, understanding how your work contributes to delivering a great result for clients. Experience eliciting requirements and defining business process in complex environments Using agile approaches to develop models and tools, including requirements capture, design, development, testing and management. Collating, managing, structuring, analysing, presenting, and visualising data. Deriving unique insights from data to inform senior-level decision making. Producing internal and external presentations and reports to summarise processes, findings, recommendations, and decision analysis results. Delivering high quality analysis and outputs. Taking a leading role in the day-to-day delivery of projects, working closely with clients and the company's team of consultants and analysts. The role as a Senior Analyst will require a blend of working from the office, travel to client sites, and working from home. The company's main clients will be based around key UK Defence establishments in the south of England. Additional information - Ideally looking for candidates with current UK SC or DV Clearance Senior Analyst Consultant / Senior Operational Analyst - Defence, MOD, Nuclear
Gregory Martin International Limited
Winchester, Hampshire
Principal Analyst Consultant - Defence, Government, Nuclear. Location - Winchester, Hants, Hybrid role Salary - £60K-£90K plus bonus and benefits Our client islooking for a positive, flexible self-starter to join their team as a Principal and Senior Analysts. This is an exciting opportunity to play a leading role in delivering analysis capability as an integral part of a small, agile and growing business. Our client's team of analysts, consultants and Defence SMEs work closely with their customers to deliver high-impact services and solutions. Data science and operational analysis are a key part of their company's capability. They are growing this capability and are looking for a highly motivated and capable Analyst. Our client is looking for candidates with a strong defence background with excellent data analysis or operational analysis skills. They seek customer facing individuals with excellent communication and interpersonal skills. Experience working with Dstl, Defence Digital, DE&S, Frontline Commands or UK Defence industry. Experience /Qualifications - Principal /Senior Defence Analyst: The following skills and experience will enable you to excel in this role: Operational analysis approaches and techniques Advanced Excel skills, including VBA Data analysis and data science Operational analysis Experience working within UK MoD, strong defence background. Stakeholder engagement, requirements gathering and process design. A self-starter and team player. Good communication skills, enabling you to work confidently with team members and clients. Strong organisational and time management skills, with the ability to multi-task and prioritise your work. Attention to detail and the drive to see work through to completion. A positive and flexible approach to your work. Degree, MSc or equivalent experience. Knowledge and experience of the following is desirable : Decision making techniques and processes. Operating models and organisational design. Software development using Python. Knowledge of current software development approaches, platforms and best practice. Experience of Microsoft365, SharePoint, PowerBI, Dataverse and PowerApps solutions. Recent UK Defence Security Clearance (SC) would be of interest but is not essential. As Principal / Senior Analyst your role will include: Using operational analysis approaches to deliver impactful insights to their clients. Taking a consultative approach to your work, understanding how your work contributes to delivering a great result for clients. Experience eliciting requirements and defining business process in complex environments Using agile approaches to develop models and tools, including requirements capture, design, development, testing and management. Collating, managing, structuring, analysing, presenting, and visualising data. Deriving unique insights from data to inform senior-level decision making. Producing internal and external presentations and reports to summarise processes, findings, recommendations, and decision analysis results. Delivering high quality analysis and outputs. Taking a leading role in the day-to-day delivery of projects, working closely with clients and the company's team of consultants and analysts. The role as a Principal/Senior Analyst will require a blend of working from the office, travel to client sites, and working from home. The company's main clients will be based around key UK Defence establishments in the south of England. Additional information - Ideally looking for candidates with current UK SC or DV Clearance Principal / Senior Analyst Consultant / Senior Operational Analyst - Defence, MOD, Nuclear
Jul 14, 2026
Full time
Principal Analyst Consultant - Defence, Government, Nuclear. Location - Winchester, Hants, Hybrid role Salary - £60K-£90K plus bonus and benefits Our client islooking for a positive, flexible self-starter to join their team as a Principal and Senior Analysts. This is an exciting opportunity to play a leading role in delivering analysis capability as an integral part of a small, agile and growing business. Our client's team of analysts, consultants and Defence SMEs work closely with their customers to deliver high-impact services and solutions. Data science and operational analysis are a key part of their company's capability. They are growing this capability and are looking for a highly motivated and capable Analyst. Our client is looking for candidates with a strong defence background with excellent data analysis or operational analysis skills. They seek customer facing individuals with excellent communication and interpersonal skills. Experience working with Dstl, Defence Digital, DE&S, Frontline Commands or UK Defence industry. Experience /Qualifications - Principal /Senior Defence Analyst: The following skills and experience will enable you to excel in this role: Operational analysis approaches and techniques Advanced Excel skills, including VBA Data analysis and data science Operational analysis Experience working within UK MoD, strong defence background. Stakeholder engagement, requirements gathering and process design. A self-starter and team player. Good communication skills, enabling you to work confidently with team members and clients. Strong organisational and time management skills, with the ability to multi-task and prioritise your work. Attention to detail and the drive to see work through to completion. A positive and flexible approach to your work. Degree, MSc or equivalent experience. Knowledge and experience of the following is desirable : Decision making techniques and processes. Operating models and organisational design. Software development using Python. Knowledge of current software development approaches, platforms and best practice. Experience of Microsoft365, SharePoint, PowerBI, Dataverse and PowerApps solutions. Recent UK Defence Security Clearance (SC) would be of interest but is not essential. As Principal / Senior Analyst your role will include: Using operational analysis approaches to deliver impactful insights to their clients. Taking a consultative approach to your work, understanding how your work contributes to delivering a great result for clients. Experience eliciting requirements and defining business process in complex environments Using agile approaches to develop models and tools, including requirements capture, design, development, testing and management. Collating, managing, structuring, analysing, presenting, and visualising data. Deriving unique insights from data to inform senior-level decision making. Producing internal and external presentations and reports to summarise processes, findings, recommendations, and decision analysis results. Delivering high quality analysis and outputs. Taking a leading role in the day-to-day delivery of projects, working closely with clients and the company's team of consultants and analysts. The role as a Principal/Senior Analyst will require a blend of working from the office, travel to client sites, and working from home. The company's main clients will be based around key UK Defence establishments in the south of England. Additional information - Ideally looking for candidates with current UK SC or DV Clearance Principal / Senior Analyst Consultant / Senior Operational Analyst - Defence, MOD, Nuclear
QHSE Administrator Wallingford, Oxfordshire Competitive Salary + Benefits! We at JKR are excited to be supporting a high-end manufacturing company, in recruiting an enthusiastic QHSE Administrator! The QHSE Administrator will be responsible for: Administrative support in relation to planning, delivery, monitoring and reporting quality, health & safety and facilities activities QHSE Administrator General Description: Support in delivering the Health & Safety strategic plan Taking minutes of meetings and action logs Handling of sensitive and confidential information Assist in the implementation of corrective action from incident investigations and safety concerns where required Supporting forums and working groups across the business Assist in the maintenance of the Health and Safety SharePoint site Documenting of management and process improvements across the business Reporting and administering Supporting in ensuring the safe systems of work are effective Supporting the quality team in a wide range of administrative duties QHSE Administrator Main Duties: Monitoring and maintaining the planner, including PPMs, calibration, inspections, routine servicing, statutory compliance checks, inspections etc) Monitoring and maintaining the facilities task schedule Assist in obtaining quotations and raising purchase requisitions for services and parts Coordinate and schedule routine servicing, inspections, and statutory compliance checks as per the planner Facilitating in the training of Risk assessments, COSHH assessments and general HSE awareness as per the training directive Monitoring and maintaining registers for lifting equipment, forklift trucks, calibration, assets etc Maintain approved contractor records, RAMS, contractor permits, service records and insurance documentation Arrange contractor visits and ensure permits to work are completed where required Liaising with the workforce to ascertain quality, health & safety and facilities suggestions and concerns to drive continuous improvement Supporting in the creation and delivery of HSE training, toolbox talks and the maintenance of the related trainings Conducting and recording shop floor audits and maintaining the recorded data Conducting inspections and observation checks on the shop floor Chasing completed non-conformity reports from suppliers Support the QA team in raising service calls and processing supplier returns as required Creating and reviewing of RAMS and work instructions Creating COSHH and reviewing COSHH assessments via the COSHH management system Facilitate actions / modifications from employee risk assessments / return to work Complete and monitor the return of various reports, assisting management to ensure all actions are completed on time and reminders issued for those outstanding Draft correspondence to include creating, revising, proof-reading, and distributing various types of documents, presentations, and spreadsheets Assist in the preparation of monthly / quarterly reports QHSE Administrator Qualifications and Experience: Experience in a similar administrative role Good understanding of the Health and Safety at Work Act 1974 IOSH managing safely or above Experience of ISO 9001 Good experience of Writing Risk Assessments, method statements and work instructions Experience in a production / manufacturing environment Experience conducting workplace inspections and checks Experience of producing work within defined timescales Excellent customer service and organisational skills, with good attention to detail Excellent communication skills, both written and verbal Good knowledge of IT systems with an excellent knowledge and understanding of MS Word, Excel, outlook, SharePoint, and PowerPoint A positive, flexible, and proactive approach to work A willingness and ability to learn new skills Jackie Kerr Recruitment is an independent agency that has been established for 28 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidate s requirements to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment . com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment . com to apply for other jobs that may be suitable to you.
Jul 14, 2026
Full time
QHSE Administrator Wallingford, Oxfordshire Competitive Salary + Benefits! We at JKR are excited to be supporting a high-end manufacturing company, in recruiting an enthusiastic QHSE Administrator! The QHSE Administrator will be responsible for: Administrative support in relation to planning, delivery, monitoring and reporting quality, health & safety and facilities activities QHSE Administrator General Description: Support in delivering the Health & Safety strategic plan Taking minutes of meetings and action logs Handling of sensitive and confidential information Assist in the implementation of corrective action from incident investigations and safety concerns where required Supporting forums and working groups across the business Assist in the maintenance of the Health and Safety SharePoint site Documenting of management and process improvements across the business Reporting and administering Supporting in ensuring the safe systems of work are effective Supporting the quality team in a wide range of administrative duties QHSE Administrator Main Duties: Monitoring and maintaining the planner, including PPMs, calibration, inspections, routine servicing, statutory compliance checks, inspections etc) Monitoring and maintaining the facilities task schedule Assist in obtaining quotations and raising purchase requisitions for services and parts Coordinate and schedule routine servicing, inspections, and statutory compliance checks as per the planner Facilitating in the training of Risk assessments, COSHH assessments and general HSE awareness as per the training directive Monitoring and maintaining registers for lifting equipment, forklift trucks, calibration, assets etc Maintain approved contractor records, RAMS, contractor permits, service records and insurance documentation Arrange contractor visits and ensure permits to work are completed where required Liaising with the workforce to ascertain quality, health & safety and facilities suggestions and concerns to drive continuous improvement Supporting in the creation and delivery of HSE training, toolbox talks and the maintenance of the related trainings Conducting and recording shop floor audits and maintaining the recorded data Conducting inspections and observation checks on the shop floor Chasing completed non-conformity reports from suppliers Support the QA team in raising service calls and processing supplier returns as required Creating and reviewing of RAMS and work instructions Creating COSHH and reviewing COSHH assessments via the COSHH management system Facilitate actions / modifications from employee risk assessments / return to work Complete and monitor the return of various reports, assisting management to ensure all actions are completed on time and reminders issued for those outstanding Draft correspondence to include creating, revising, proof-reading, and distributing various types of documents, presentations, and spreadsheets Assist in the preparation of monthly / quarterly reports QHSE Administrator Qualifications and Experience: Experience in a similar administrative role Good understanding of the Health and Safety at Work Act 1974 IOSH managing safely or above Experience of ISO 9001 Good experience of Writing Risk Assessments, method statements and work instructions Experience in a production / manufacturing environment Experience conducting workplace inspections and checks Experience of producing work within defined timescales Excellent customer service and organisational skills, with good attention to detail Excellent communication skills, both written and verbal Good knowledge of IT systems with an excellent knowledge and understanding of MS Word, Excel, outlook, SharePoint, and PowerPoint A positive, flexible, and proactive approach to work A willingness and ability to learn new skills Jackie Kerr Recruitment is an independent agency that has been established for 28 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidate s requirements to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment . com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment . com to apply for other jobs that may be suitable to you.
Planning Coordinator Location: Coventry (Hybrid Working) Salary: 30,000 per annum Contract: 12 Month Fixed Term Contract Start Date: Immediate Are you an organised administrator who thrives in a fast-paced environment? Do you enjoy coordinating multiple tasks, building strong relationships and solving problems? If so, we'd love to hear from you. We're looking for a Planning Coordinator to join our friendly and supportive team of six based in Coventry. This is an excellent opportunity for someone with strong administrative experience who enjoys working collaboratively and takes pride in keeping things running smoothly. Working closely with the Planning Manager, you'll play a key role in managing and developing our UK field support locker network, ensuring customers receive an efficient, reliable service while supporting business growth. What you'll be doing Managing relationships with approximately 400 hosting partners, from national retailers to independent businesses. Acting as the first point of contact for day-to-day host enquiries, resolving issues and coordinating new site requests. Supporting new customer implementations by ensuring locker locations are planned and delivered to agreed deadlines. Matching engineers to suitable locker locations and identifying opportunities to expand network capacity. Monitoring locker capacity and performance to maximise efficiency across the network. Ensuring the locker estate remains compliant with Health & Safety requirements, including monitoring risk assessments and coordinating any required actions. Working with third-party site finders to identify new locations, assess suitability and coordinate legal documentation for new hosts. Liaising with internal maintenance teams and external installers to ensure installations are completed on schedule. Maintaining accurate records, host licence agreements and planning data. Supporting the team by responding quickly to operational issues and arranging alternative solutions where required. What we're looking for We're looking for someone who is highly organised, proactive and enjoys working with people. You'll be confident managing a varied workload and communicating with both internal teams and external partners. You'll ideally have: Previous experience in an administrative or coordination role. Excellent organisational skills and strong attention to detail. Confidence using Microsoft Outlook and Excel every day. Good working knowledge of Microsoft Office, including SharePoint. Excellent communication and relationship-building skills. A proactive approach with strong problem-solving abilities. A flexible, positive attitude and the ability to work well within a team. Geographical knowledge of the UK and Republic of Ireland would be advantageous. Experience using Salesforce would be a significant advantage, although full training will be provided. What you'll receive Salary of 30,000 Hybrid working based from our Coventry office. 12-month fixed-term contract with an immediate start. The opportunity to join a welcoming, supportive team of six. A varied role where no two days are the same. The chance to make a real impact within a growing and collaborative business. If you're a confident administrator with excellent organisational skills and enjoy coordinating people, processes and projects, we'd love to hear from you. Apply today for an immediate start.
Jul 13, 2026
Full time
Planning Coordinator Location: Coventry (Hybrid Working) Salary: 30,000 per annum Contract: 12 Month Fixed Term Contract Start Date: Immediate Are you an organised administrator who thrives in a fast-paced environment? Do you enjoy coordinating multiple tasks, building strong relationships and solving problems? If so, we'd love to hear from you. We're looking for a Planning Coordinator to join our friendly and supportive team of six based in Coventry. This is an excellent opportunity for someone with strong administrative experience who enjoys working collaboratively and takes pride in keeping things running smoothly. Working closely with the Planning Manager, you'll play a key role in managing and developing our UK field support locker network, ensuring customers receive an efficient, reliable service while supporting business growth. What you'll be doing Managing relationships with approximately 400 hosting partners, from national retailers to independent businesses. Acting as the first point of contact for day-to-day host enquiries, resolving issues and coordinating new site requests. Supporting new customer implementations by ensuring locker locations are planned and delivered to agreed deadlines. Matching engineers to suitable locker locations and identifying opportunities to expand network capacity. Monitoring locker capacity and performance to maximise efficiency across the network. Ensuring the locker estate remains compliant with Health & Safety requirements, including monitoring risk assessments and coordinating any required actions. Working with third-party site finders to identify new locations, assess suitability and coordinate legal documentation for new hosts. Liaising with internal maintenance teams and external installers to ensure installations are completed on schedule. Maintaining accurate records, host licence agreements and planning data. Supporting the team by responding quickly to operational issues and arranging alternative solutions where required. What we're looking for We're looking for someone who is highly organised, proactive and enjoys working with people. You'll be confident managing a varied workload and communicating with both internal teams and external partners. You'll ideally have: Previous experience in an administrative or coordination role. Excellent organisational skills and strong attention to detail. Confidence using Microsoft Outlook and Excel every day. Good working knowledge of Microsoft Office, including SharePoint. Excellent communication and relationship-building skills. A proactive approach with strong problem-solving abilities. A flexible, positive attitude and the ability to work well within a team. Geographical knowledge of the UK and Republic of Ireland would be advantageous. Experience using Salesforce would be a significant advantage, although full training will be provided. What you'll receive Salary of 30,000 Hybrid working based from our Coventry office. 12-month fixed-term contract with an immediate start. The opportunity to join a welcoming, supportive team of six. A varied role where no two days are the same. The chance to make a real impact within a growing and collaborative business. If you're a confident administrator with excellent organisational skills and enjoy coordinating people, processes and projects, we'd love to hear from you. Apply today for an immediate start.
The Role at a Glance: Senior IT Support Engineer Windsor or East Berkshire Based + Travel Across Berkshire, Hampshire, Surrey & West London £38,000 - £40,000 Plus Benefits inc. 20 days holiday + Public Holidays + Birthday Off, Pension Scheme, Generous Mileage Allowance About Us Active IT is a growing IT consultancy providing managed services and project delivery to SMEs and preparatory schools across the South East. We pride ourselves on a flexible, bespoke approach, working closely with each client to design and deliver the right technical solution for their business. With over twenty years of experience behind us, we combine the responsiveness of a small team with the depth of a mature consultancy. The Opportunity We are looking for an experienced and motivated Senior IT Support Engineer to join our technical delivery team. You will represent Active IT on site at client locations across Berkshire, Hampshire, Surrey and West London, as well as supporting in house and remote project work from our Windsor head office. This is a varied role that will suit someone who enjoys problem solving, building relationships with clients, and working across a broad range of modern technologies. You will be exposed to everything from day to day support and infrastructure projects through to cyber security, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport are essential, as you will be travelling to client sites regularly. A generous mileage allowance is paid for all business travel. All successful candidates will be required to pass an Enhanced DBS check. We are looking for someone with at least five years of customer facing experience and a minimum of two years in a commercial IT support or projects role. A degree or relevant technical qualification is preferred, and recent Microsoft certifications will be highly regarded. Required Technical Skills • Windows Server and 2025 • Microsoft 365 advanced administration, including Exchange Online, SharePoint and Teams • Mobile device management, including Microsoft Intune and Endpoint Manager • Microsoft Entra ID (formerly Azure AD), Conditional Access and MFA • Active Directory, Group Policy and hybrid identity • Hyper V and VMware virtualisation • Windows, macOS and iPadOS desktop and device support • DNS and DHCP • Networking fundamentals: firewalls, routing, NAT, VLANs and switching • Wi Fi technologies, including UniFi or equivalent enterprise platforms • Firewall management, ideally SonicWall or similar • VPN technologies, including SSL and site to site • PC and laptop hardware diagnostics and build Desirable Skills • Jamf Pro or Jamf School for Apple device management • Microsoft Azure infrastructure and administration • Apple Business Manager and Apple School Manager • Google Workspace and Chrome device management • DNS filtering platforms such as DNSFilter or Cisco Umbrella • Backup and disaster recovery solutions, including Datto, Veeam or Microsoft 365 backup • Cyber Essentials and Cyber Essentials Plus experience • Safeguarding technologies used in education, such as Senso or Classroom Cloud • VoIP and cloud telephony platforms Qualifications Any of the following would be an advantage: • Degree level IT qualification or equivalent demonstrable industry experience • Microsoft 365 Certified: Modern Desktop Administrator, Endpoint Administrator or Identity and Access Administrator • Microsoft Azure Fundamentals (AZ 900) or Administrator (AZ 104) • Jamf Certified Associate or Jamf Certified Tech • CompTIA Network+ or Security+ General Requirements • Two or more years in a client facing, hands on technical role • Excellent verbal and written communication skills • Positive, can do attitude with the confidence to engage stakeholders at all levels • Genuine passion for IT and technology • Five or more GCSEs including English • Smart, professional appearance The Package • £38,000 to £40,000 per annum, depending on experience • Contributory pension scheme • Generous mileage allowance for business travel • 20 days annual leave plus UK public holidays • Your birthday off as an additional day of leave • Ongoing training and certification support • Friendly, collaborative team environment Apply today and be part of a team using technology to drive real-world sustainability impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Jul 13, 2026
Full time
The Role at a Glance: Senior IT Support Engineer Windsor or East Berkshire Based + Travel Across Berkshire, Hampshire, Surrey & West London £38,000 - £40,000 Plus Benefits inc. 20 days holiday + Public Holidays + Birthday Off, Pension Scheme, Generous Mileage Allowance About Us Active IT is a growing IT consultancy providing managed services and project delivery to SMEs and preparatory schools across the South East. We pride ourselves on a flexible, bespoke approach, working closely with each client to design and deliver the right technical solution for their business. With over twenty years of experience behind us, we combine the responsiveness of a small team with the depth of a mature consultancy. The Opportunity We are looking for an experienced and motivated Senior IT Support Engineer to join our technical delivery team. You will represent Active IT on site at client locations across Berkshire, Hampshire, Surrey and West London, as well as supporting in house and remote project work from our Windsor head office. This is a varied role that will suit someone who enjoys problem solving, building relationships with clients, and working across a broad range of modern technologies. You will be exposed to everything from day to day support and infrastructure projects through to cyber security, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport are essential, as you will be travelling to client sites regularly. A generous mileage allowance is paid for all business travel. All successful candidates will be required to pass an Enhanced DBS check. We are looking for someone with at least five years of customer facing experience and a minimum of two years in a commercial IT support or projects role. A degree or relevant technical qualification is preferred, and recent Microsoft certifications will be highly regarded. Required Technical Skills • Windows Server and 2025 • Microsoft 365 advanced administration, including Exchange Online, SharePoint and Teams • Mobile device management, including Microsoft Intune and Endpoint Manager • Microsoft Entra ID (formerly Azure AD), Conditional Access and MFA • Active Directory, Group Policy and hybrid identity • Hyper V and VMware virtualisation • Windows, macOS and iPadOS desktop and device support • DNS and DHCP • Networking fundamentals: firewalls, routing, NAT, VLANs and switching • Wi Fi technologies, including UniFi or equivalent enterprise platforms • Firewall management, ideally SonicWall or similar • VPN technologies, including SSL and site to site • PC and laptop hardware diagnostics and build Desirable Skills • Jamf Pro or Jamf School for Apple device management • Microsoft Azure infrastructure and administration • Apple Business Manager and Apple School Manager • Google Workspace and Chrome device management • DNS filtering platforms such as DNSFilter or Cisco Umbrella • Backup and disaster recovery solutions, including Datto, Veeam or Microsoft 365 backup • Cyber Essentials and Cyber Essentials Plus experience • Safeguarding technologies used in education, such as Senso or Classroom Cloud • VoIP and cloud telephony platforms Qualifications Any of the following would be an advantage: • Degree level IT qualification or equivalent demonstrable industry experience • Microsoft 365 Certified: Modern Desktop Administrator, Endpoint Administrator or Identity and Access Administrator • Microsoft Azure Fundamentals (AZ 900) or Administrator (AZ 104) • Jamf Certified Associate or Jamf Certified Tech • CompTIA Network+ or Security+ General Requirements • Two or more years in a client facing, hands on technical role • Excellent verbal and written communication skills • Positive, can do attitude with the confidence to engage stakeholders at all levels • Genuine passion for IT and technology • Five or more GCSEs including English • Smart, professional appearance The Package • £38,000 to £40,000 per annum, depending on experience • Contributory pension scheme • Generous mileage allowance for business travel • 20 days annual leave plus UK public holidays • Your birthday off as an additional day of leave • Ongoing training and certification support • Friendly, collaborative team environment Apply today and be part of a team using technology to drive real-world sustainability impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Loan IQ Product Specialist Location: London/2-3 days per week onsite Duration: 31/12/2026 Overall purpose of role A key component of the Wholesale Lending Strategy is the implementation of a new Loan Processing Application, Loan IQ. This is a multi-year programme of work. The purpose of this role is to add Loan IQ Application specific expertise to the Core Platform Implementation teams [Operations and Technology] to help ensure design decisions taken with regards to the implementation of Loan IQ follow industry best practice and to leverage experience of past implementations where appropriate. Activity may also include supporting business and process analysis activity, facilitating the evaluation of solution options and supporting the definition of acceptance criteria amongst other things. The successful candidate will be working on the delivery of a major core platform implementation. Key Accountabilities The Loan IQ Product Specialist will be expected to provide expert Loan IQ knowledge across a broad range of activities and work-streams through the project implementation life cycle including: Functional analysis of Loan IQ against various business requirements Detailed analysis of integration with bank systems, including with regards Loan Trading, Accounting, Risk Detailed analysis of reporting requirements Booking models and workflows for different Wholesale Lending products Loan IQ Configuration and Accounting Mapping definition workshops Test planning and execution support Migration strategy definition, planning and support Analysis of specific issues and proposal of solution options to broader stakeholder group for decision Collaborate with LoanIQ migration leads to identify migration requirements and define mappings Manage requirements in adherence to standards and governance to enable effective project management and delivery across a large programme As this is a large and complex program, we anticipate that the Loan IQ product expert will grow their internal business, functional and technical knowledge such that they will be able to actively participate in all aspects of the implementation of the new platform, so a degree of flexibility is key Stakeholder Management and Leadership The role holder will interact with a broad range of stakeholders across the bank including Operations, Technology and Functions, as well as the application vendor They will be expected to work closely with all stakeholder groups as required to support the various programme work streams, and facilitate the groups in making the right decisions They will build strong trust-based relationships with all stakeholders such that when making requests it will be understood that there is a purpose behind any such request They will need to be able to strike the right balance between tact and diplomacy and assertiveness Decision-making and Problem Solving A key part of this role will be to assist the implementation teams in solving difficult problems, evaluating options and making the right decisions. The role holder may be working across multiple work streams and on a number of issues in parallel and will need the ability to: Clearly communicate requirements and design/solution options to stakeholders to facilitate decision making, build consensus and define approaches in a mutually agreeable way Assimilate information quickly into structured thinking, and to challenge and question to build greater understanding Challenge and/or propose improvements to the way we do things, whether related to the way that we manage, administer or communicate about the project Engage in identifying and implementing solutions to challenges related to delivering a large programme across multiple business areas and regions Risk and Control Objective Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Policies and Policy Standards. Person Specification Ability to clearly communicate complex concepts, both verbally and in writing, such that they can be understood by a wide-ranging audience Ability to produce and communicate option assessments to drive consensus building and decision making Experience of working within a structured project management framework, ideally with experience of agile methodologies Be decisive, prioritise effectively, maintain a clear focus and see action through to delivery Is energetic, determined, positive, goal focused and consistent - even under pressure Builds trust and demonstrates integrity in all circumstances Essential Skills/Basic Qualifications: Expert level knowledge of Finastra Loan IQ Understanding of Wholesale Lending products and business processes, including Financial Accounting and Risk Management (Credit or Market Risk) Strong communication skills, both written and verbal Skilled in use of Microsoft packages, including Teams, Sharepoint, Powerpoint, Visio Desirable skills/Preferred Qualifications: Degree level educated [Or equivalent] Experience of managing requirements in Jira and documentation in Confluence Working knowledge of project management tools and techniques, including waterfall and agile methodologies If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Jul 13, 2026
Contractor
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Loan IQ Product Specialist Location: London/2-3 days per week onsite Duration: 31/12/2026 Overall purpose of role A key component of the Wholesale Lending Strategy is the implementation of a new Loan Processing Application, Loan IQ. This is a multi-year programme of work. The purpose of this role is to add Loan IQ Application specific expertise to the Core Platform Implementation teams [Operations and Technology] to help ensure design decisions taken with regards to the implementation of Loan IQ follow industry best practice and to leverage experience of past implementations where appropriate. Activity may also include supporting business and process analysis activity, facilitating the evaluation of solution options and supporting the definition of acceptance criteria amongst other things. The successful candidate will be working on the delivery of a major core platform implementation. Key Accountabilities The Loan IQ Product Specialist will be expected to provide expert Loan IQ knowledge across a broad range of activities and work-streams through the project implementation life cycle including: Functional analysis of Loan IQ against various business requirements Detailed analysis of integration with bank systems, including with regards Loan Trading, Accounting, Risk Detailed analysis of reporting requirements Booking models and workflows for different Wholesale Lending products Loan IQ Configuration and Accounting Mapping definition workshops Test planning and execution support Migration strategy definition, planning and support Analysis of specific issues and proposal of solution options to broader stakeholder group for decision Collaborate with LoanIQ migration leads to identify migration requirements and define mappings Manage requirements in adherence to standards and governance to enable effective project management and delivery across a large programme As this is a large and complex program, we anticipate that the Loan IQ product expert will grow their internal business, functional and technical knowledge such that they will be able to actively participate in all aspects of the implementation of the new platform, so a degree of flexibility is key Stakeholder Management and Leadership The role holder will interact with a broad range of stakeholders across the bank including Operations, Technology and Functions, as well as the application vendor They will be expected to work closely with all stakeholder groups as required to support the various programme work streams, and facilitate the groups in making the right decisions They will build strong trust-based relationships with all stakeholders such that when making requests it will be understood that there is a purpose behind any such request They will need to be able to strike the right balance between tact and diplomacy and assertiveness Decision-making and Problem Solving A key part of this role will be to assist the implementation teams in solving difficult problems, evaluating options and making the right decisions. The role holder may be working across multiple work streams and on a number of issues in parallel and will need the ability to: Clearly communicate requirements and design/solution options to stakeholders to facilitate decision making, build consensus and define approaches in a mutually agreeable way Assimilate information quickly into structured thinking, and to challenge and question to build greater understanding Challenge and/or propose improvements to the way we do things, whether related to the way that we manage, administer or communicate about the project Engage in identifying and implementing solutions to challenges related to delivering a large programme across multiple business areas and regions Risk and Control Objective Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Policies and Policy Standards. Person Specification Ability to clearly communicate complex concepts, both verbally and in writing, such that they can be understood by a wide-ranging audience Ability to produce and communicate option assessments to drive consensus building and decision making Experience of working within a structured project management framework, ideally with experience of agile methodologies Be decisive, prioritise effectively, maintain a clear focus and see action through to delivery Is energetic, determined, positive, goal focused and consistent - even under pressure Builds trust and demonstrates integrity in all circumstances Essential Skills/Basic Qualifications: Expert level knowledge of Finastra Loan IQ Understanding of Wholesale Lending products and business processes, including Financial Accounting and Risk Management (Credit or Market Risk) Strong communication skills, both written and verbal Skilled in use of Microsoft packages, including Teams, Sharepoint, Powerpoint, Visio Desirable skills/Preferred Qualifications: Degree level educated [Or equivalent] Experience of managing requirements in Jira and documentation in Confluence Working knowledge of project management tools and techniques, including waterfall and agile methodologies If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Group IT AI Lead Role overview In your role as Group IT AI Lead, you will make a meaningful and valued contribution from the outset. This role will provide a great opportunity to act as the primary technical lead for Microsoft 365 AI, Co-pilot and wider AI solution capabilities within IT. You will help shape and drive the M365 AI strategy, ensuring that enterprise requirements, technical considerations, and governance controls are addressed cohesively. Business Area: IT Place of Work: Liverpool Contract Type: Fixed Term Contract What you'll be doing As a trusted part of the IT team you will: Act as the primary technical lead for Microsoft 365 AI and Copilot, coordinating the Group IT AI ask and shaping enterprise strategy, standards, and controls. Provide technical guidance to ensure safe, secure, and scalable adoption of AI across USS, bridging innovation and operational delivery. Provide technical direction, the role evaluates new M365 AI features, helping define standards and guardrails, and supports safe and scalable adoption. Share and monitor industry standard AI initiatives and strategies and assessing how they align with existing business solutions and platforms, with a particular focus on platforms such as Azure AI, Copilot Fabric, and Power Platform. Act as both an advisor and hands-on enabler, the role bridges innovation and delivery, enabling USS to realise value from AI while maintaining strong security, compliance, and control. Define and embed a robust Copilot framework, including agent development architecture principles, standards, and appropriate implementation controls, ensuring alignment with the Software Development Policy. Develop and maintain reference architectures and reusable patterns for M365 Copilot and Power Platform capabilities, supporting consistency, interoperability, and best practice adoption across USS. Support end-to-end solutions for Copilot and Copilot Studio, encompassing data ingestion, development, deployment, and seamless integration with existing Power App architecture and SharePoint. Review and validate Copilot solution designs against enterprise technology architecture, providing assurance and recommendations. Lead prototyping activities and technical feasibility assessments for new Copilot features technologies, driving innovation and practical adoption within the Power Platform eco-system. Collaborate proactively with stakeholders to ensure Copilot usage is aligned with the organisation's overall technology and business strategy. Partner closely with key stakeholders to bridge the gap between Copilot-driven innovation and operational delivery, ensuring Copilot powered solutions deliver productivity and value. What you'll need To be successful in the role you will have: In depth understanding of M365 suite of products, including Microsoft 365 Copilot, Enterprise AI Agent design and build using Microsoft Copilot Studio, Microsoft Graph, and AI driven workflow optimisation. Proven experience collaborating with business stakeholders, architects, and technical peers to shape technical strategy, solution design, and Copilot and AI adoption roadmaps. Strong knowledge of AI concepts including LLMs, prompt engineering and responsible Copilot practices. Hands on experience designing and delivering solutions using Power Apps, Automate, Power Bi to support Copilot customisation, automation, and governance. Proven experience implementing Copilot ready solutions, including data readiness, permissions alignment, content lifecycle management, including Dataverse, SharePoint, OneDrive & Teams. Deep familiarity with Power Platform, Microsoft Fabric, Entra ID, and M365 data security and compliance controls. Experience creating Copilot powered solution in regulated enterprise environments, ideally within financial services. Ability to disseminate and communicate Copilot concepts, risks, and technical approaches to a broad range of audiences including non technical stakeholders.
Jul 12, 2026
Seasonal
Group IT AI Lead Role overview In your role as Group IT AI Lead, you will make a meaningful and valued contribution from the outset. This role will provide a great opportunity to act as the primary technical lead for Microsoft 365 AI, Co-pilot and wider AI solution capabilities within IT. You will help shape and drive the M365 AI strategy, ensuring that enterprise requirements, technical considerations, and governance controls are addressed cohesively. Business Area: IT Place of Work: Liverpool Contract Type: Fixed Term Contract What you'll be doing As a trusted part of the IT team you will: Act as the primary technical lead for Microsoft 365 AI and Copilot, coordinating the Group IT AI ask and shaping enterprise strategy, standards, and controls. Provide technical guidance to ensure safe, secure, and scalable adoption of AI across USS, bridging innovation and operational delivery. Provide technical direction, the role evaluates new M365 AI features, helping define standards and guardrails, and supports safe and scalable adoption. Share and monitor industry standard AI initiatives and strategies and assessing how they align with existing business solutions and platforms, with a particular focus on platforms such as Azure AI, Copilot Fabric, and Power Platform. Act as both an advisor and hands-on enabler, the role bridges innovation and delivery, enabling USS to realise value from AI while maintaining strong security, compliance, and control. Define and embed a robust Copilot framework, including agent development architecture principles, standards, and appropriate implementation controls, ensuring alignment with the Software Development Policy. Develop and maintain reference architectures and reusable patterns for M365 Copilot and Power Platform capabilities, supporting consistency, interoperability, and best practice adoption across USS. Support end-to-end solutions for Copilot and Copilot Studio, encompassing data ingestion, development, deployment, and seamless integration with existing Power App architecture and SharePoint. Review and validate Copilot solution designs against enterprise technology architecture, providing assurance and recommendations. Lead prototyping activities and technical feasibility assessments for new Copilot features technologies, driving innovation and practical adoption within the Power Platform eco-system. Collaborate proactively with stakeholders to ensure Copilot usage is aligned with the organisation's overall technology and business strategy. Partner closely with key stakeholders to bridge the gap between Copilot-driven innovation and operational delivery, ensuring Copilot powered solutions deliver productivity and value. What you'll need To be successful in the role you will have: In depth understanding of M365 suite of products, including Microsoft 365 Copilot, Enterprise AI Agent design and build using Microsoft Copilot Studio, Microsoft Graph, and AI driven workflow optimisation. Proven experience collaborating with business stakeholders, architects, and technical peers to shape technical strategy, solution design, and Copilot and AI adoption roadmaps. Strong knowledge of AI concepts including LLMs, prompt engineering and responsible Copilot practices. Hands on experience designing and delivering solutions using Power Apps, Automate, Power Bi to support Copilot customisation, automation, and governance. Proven experience implementing Copilot ready solutions, including data readiness, permissions alignment, content lifecycle management, including Dataverse, SharePoint, OneDrive & Teams. Deep familiarity with Power Platform, Microsoft Fabric, Entra ID, and M365 data security and compliance controls. Experience creating Copilot powered solution in regulated enterprise environments, ideally within financial services. Ability to disseminate and communicate Copilot concepts, risks, and technical approaches to a broad range of audiences including non technical stakeholders.
Automation Systems Developer Castle Donington, Derbyshire We are looking for an experienced Automation Systems Developer who enjoys building real-world solutions that make businesses more efficient. Our Automation Systems Developer would design, build, and maintain software and hardware systems that reduce human intervention in routine tasks. With the ability to translate process inefficiencies into scalable, executable solutions, you will ensure we can continue to see Medstrom at the forefront of the healthcare industry. We need someone who is confident working with stakeholders, can handle complex problem-solving with ease, and has the people skills to make technical topics feel simple and accessible. What you ll be doing - Delivering efficiencies through automating administrative tasks, allowing the wider business to prioritise and solely focus on improved patient outcomes - Building and optimising Power Automate flows across departments, integrating with business systems - Working with SQL and Microsoft Azure - Writing scripts, logic, or connectors to integrate applications - Collaborating with colleagues and managers to identify automation opportunities and scope out solutions - Testing automations in sandbox environments before release - Debugging automation failures and ensuring scripts remain operational as core systems update - Supporting broader Power Platform initiatives, including Power Apps and Power BI as needed - Presenting business cases to the board for new projects to work on - Documenting automation designs for governance and audit purposes - Ensuring projects are thoroughly mapped and documented to facilitate efficient future fixes, updates, and ongoing IT support - Collating post-project data and measurable outcomes to evaluate and demonstrate the overall business impact and value delivered Hours: 37.5 per week, Monday to Friday, office-based in Castle Donington What you ll get - Basic starting salary of £52,000 - £56,000 (depending on experience) - 33 days annual leave entitlement - Contributory Pension scheme - Free on-site gym for Head Office employees - Employee discounts and cashback on shopping, supermarkets, and holidays - Full induction with great training and support - Birthday treats - Salary sacrifice schemes, including Cycle to Work - Death in Service benefit provided - Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company What you'll need - At least 3 years experience within a similar Automation Developer role - Extensive understanding of SQL and Power Apps - Solid experience developing end-to-end solutions with Power Automate - Strong analytical and troubleshooting skills. Able to resolve issues independently and quickly - Clear, concise, and confident communicator, comfortable in stakeholder-facing roles - Proactive, self-motivated, and comfortable managing priorities - Passionate about building innovative solutions that streamline business processes and deliver measurable value - Data integration skills - working with SharePoint, Excel, Power BI, and different APIs - Security and Permissions awareness - JSON experience preferred - SharePoint design and development experience preferred - Full UK driving licence and willing to travel if required Established in 2010, Medstrom has grown substantially by being patient-focused to become the organisation we are today, whilst maintaining an open culture and ethos. In 2022, Medstrom became an Employee Ownership Trust (EOT), unlike any other company in the industry. This allows each employee to have a vested interest in the company, where we can all contribute to and share in the company s success. In addition to the salary and related benefits, you will join a company that has grown extensively within the last 5 years and, through our unique ownership model, is continuing to grow, whilst offering great career opportunities for those who are keen to progress. Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. Medstrom operates a zero-tolerance policy to any harassment of any kind towards our colleagues.
Jul 11, 2026
Full time
Automation Systems Developer Castle Donington, Derbyshire We are looking for an experienced Automation Systems Developer who enjoys building real-world solutions that make businesses more efficient. Our Automation Systems Developer would design, build, and maintain software and hardware systems that reduce human intervention in routine tasks. With the ability to translate process inefficiencies into scalable, executable solutions, you will ensure we can continue to see Medstrom at the forefront of the healthcare industry. We need someone who is confident working with stakeholders, can handle complex problem-solving with ease, and has the people skills to make technical topics feel simple and accessible. What you ll be doing - Delivering efficiencies through automating administrative tasks, allowing the wider business to prioritise and solely focus on improved patient outcomes - Building and optimising Power Automate flows across departments, integrating with business systems - Working with SQL and Microsoft Azure - Writing scripts, logic, or connectors to integrate applications - Collaborating with colleagues and managers to identify automation opportunities and scope out solutions - Testing automations in sandbox environments before release - Debugging automation failures and ensuring scripts remain operational as core systems update - Supporting broader Power Platform initiatives, including Power Apps and Power BI as needed - Presenting business cases to the board for new projects to work on - Documenting automation designs for governance and audit purposes - Ensuring projects are thoroughly mapped and documented to facilitate efficient future fixes, updates, and ongoing IT support - Collating post-project data and measurable outcomes to evaluate and demonstrate the overall business impact and value delivered Hours: 37.5 per week, Monday to Friday, office-based in Castle Donington What you ll get - Basic starting salary of £52,000 - £56,000 (depending on experience) - 33 days annual leave entitlement - Contributory Pension scheme - Free on-site gym for Head Office employees - Employee discounts and cashback on shopping, supermarkets, and holidays - Full induction with great training and support - Birthday treats - Salary sacrifice schemes, including Cycle to Work - Death in Service benefit provided - Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company What you'll need - At least 3 years experience within a similar Automation Developer role - Extensive understanding of SQL and Power Apps - Solid experience developing end-to-end solutions with Power Automate - Strong analytical and troubleshooting skills. Able to resolve issues independently and quickly - Clear, concise, and confident communicator, comfortable in stakeholder-facing roles - Proactive, self-motivated, and comfortable managing priorities - Passionate about building innovative solutions that streamline business processes and deliver measurable value - Data integration skills - working with SharePoint, Excel, Power BI, and different APIs - Security and Permissions awareness - JSON experience preferred - SharePoint design and development experience preferred - Full UK driving licence and willing to travel if required Established in 2010, Medstrom has grown substantially by being patient-focused to become the organisation we are today, whilst maintaining an open culture and ethos. In 2022, Medstrom became an Employee Ownership Trust (EOT), unlike any other company in the industry. This allows each employee to have a vested interest in the company, where we can all contribute to and share in the company s success. In addition to the salary and related benefits, you will join a company that has grown extensively within the last 5 years and, through our unique ownership model, is continuing to grow, whilst offering great career opportunities for those who are keen to progress. Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. Medstrom operates a zero-tolerance policy to any harassment of any kind towards our colleagues.
The Role at a Glance: Senior IT Support Engineer Windsor or East Berkshire Based + Travel Across Berkshire, Hampshire, Surrey & West London £38,000 - £40,000 Plus Benefits inc. 20 days holiday + Public Holidays + Birthday Off, Pension Scheme, Generous Mileage Allowance About Us Active IT is a growing IT consultancy providing managed services and project delivery to SMEs and preparatory schools across the South East. We pride ourselves on a flexible, bespoke approach, working closely with each client to design and deliver the right technical solution for their business. With over twenty years of experience behind us, we combine the responsiveness of a small team with the depth of a mature consultancy. The Opportunity We are looking for an experienced and motivated Senior IT Support Engineer to join our technical delivery team. You will represent Active IT on site at client locations across Berkshire, Hampshire, Surrey and West London, as well as supporting in house and remote project work from our Windsor head office. This is a varied role that will suit someone who enjoys problem solving, building relationships with clients, and working across a broad range of modern technologies. You will be exposed to everything from day to day support and infrastructure projects through to cyber security, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport are essential, as you will be travelling to client sites regularly. A generous mileage allowance is paid for all business travel. All successful candidates will be required to pass an Enhanced DBS check. We are looking for someone with at least five years of customer facing experience and a minimum of two years in a commercial IT support or projects role. A degree or relevant technical qualification is preferred, and recent Microsoft certifications will be highly regarded. Required Technical Skills • Windows Server 2019, 2022 and 2025 • Microsoft 365 advanced administration, including Exchange Online, SharePoint and Teams • Mobile device management, including Microsoft Intune and Endpoint Manager • Microsoft Entra ID (formerly Azure AD), Conditional Access and MFA • Active Directory, Group Policy and hybrid identity • Hyper V and VMware virtualisation • Windows, macOS and iPadOS desktop and device support • DNS and DHCP • Networking fundamentals: firewalls, routing, NAT, VLANs and switching • Wi Fi technologies, including UniFi or equivalent enterprise platforms • Firewall management, ideally SonicWall or similar • VPN technologies, including SSL and site to site • PC and laptop hardware diagnostics and build Desirable Skills • Jamf Pro or Jamf School for Apple device management • Microsoft Azure infrastructure and administration • Apple Business Manager and Apple School Manager • Google Workspace and Chrome device management • DNS filtering platforms such as DNSFilter or Cisco Umbrella • Backup and disaster recovery solutions, including Datto, Veeam or Microsoft 365 backup • Cyber Essentials and Cyber Essentials Plus experience • Safeguarding technologies used in education, such as Senso or Classroom Cloud • VoIP and cloud telephony platforms Qualifications Any of the following would be an advantage: • Degree level IT qualification or equivalent demonstrable industry experience • Microsoft 365 Certified: Modern Desktop Administrator, Endpoint Administrator or Identity and Access Administrator • Microsoft Azure Fundamentals (AZ 900) or Administrator (AZ 104) • Jamf Certified Associate or Jamf Certified Tech • CompTIA Network+ or Security+ General Requirements • Two or more years in a client facing, hands on technical role • Excellent verbal and written communication skills • Positive, can do attitude with the confidence to engage stakeholders at all levels • Genuine passion for IT and technology • Five or more GCSEs including English • Smart, professional appearance The Package • £38,000 to £40,000 per annum, depending on experience • Contributory pension scheme • Generous mileage allowance for business travel • 20 days annual leave plus UK public holidays • Your birthday off as an additional day of leave • Ongoing training and certification support • Friendly, collaborative team environment Apply today and be part of a team using technology to drive real-world sustainability impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Jul 11, 2026
Full time
The Role at a Glance: Senior IT Support Engineer Windsor or East Berkshire Based + Travel Across Berkshire, Hampshire, Surrey & West London £38,000 - £40,000 Plus Benefits inc. 20 days holiday + Public Holidays + Birthday Off, Pension Scheme, Generous Mileage Allowance About Us Active IT is a growing IT consultancy providing managed services and project delivery to SMEs and preparatory schools across the South East. We pride ourselves on a flexible, bespoke approach, working closely with each client to design and deliver the right technical solution for their business. With over twenty years of experience behind us, we combine the responsiveness of a small team with the depth of a mature consultancy. The Opportunity We are looking for an experienced and motivated Senior IT Support Engineer to join our technical delivery team. You will represent Active IT on site at client locations across Berkshire, Hampshire, Surrey and West London, as well as supporting in house and remote project work from our Windsor head office. This is a varied role that will suit someone who enjoys problem solving, building relationships with clients, and working across a broad range of modern technologies. You will be exposed to everything from day to day support and infrastructure projects through to cyber security, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport are essential, as you will be travelling to client sites regularly. A generous mileage allowance is paid for all business travel. All successful candidates will be required to pass an Enhanced DBS check. We are looking for someone with at least five years of customer facing experience and a minimum of two years in a commercial IT support or projects role. A degree or relevant technical qualification is preferred, and recent Microsoft certifications will be highly regarded. Required Technical Skills • Windows Server 2019, 2022 and 2025 • Microsoft 365 advanced administration, including Exchange Online, SharePoint and Teams • Mobile device management, including Microsoft Intune and Endpoint Manager • Microsoft Entra ID (formerly Azure AD), Conditional Access and MFA • Active Directory, Group Policy and hybrid identity • Hyper V and VMware virtualisation • Windows, macOS and iPadOS desktop and device support • DNS and DHCP • Networking fundamentals: firewalls, routing, NAT, VLANs and switching • Wi Fi technologies, including UniFi or equivalent enterprise platforms • Firewall management, ideally SonicWall or similar • VPN technologies, including SSL and site to site • PC and laptop hardware diagnostics and build Desirable Skills • Jamf Pro or Jamf School for Apple device management • Microsoft Azure infrastructure and administration • Apple Business Manager and Apple School Manager • Google Workspace and Chrome device management • DNS filtering platforms such as DNSFilter or Cisco Umbrella • Backup and disaster recovery solutions, including Datto, Veeam or Microsoft 365 backup • Cyber Essentials and Cyber Essentials Plus experience • Safeguarding technologies used in education, such as Senso or Classroom Cloud • VoIP and cloud telephony platforms Qualifications Any of the following would be an advantage: • Degree level IT qualification or equivalent demonstrable industry experience • Microsoft 365 Certified: Modern Desktop Administrator, Endpoint Administrator or Identity and Access Administrator • Microsoft Azure Fundamentals (AZ 900) or Administrator (AZ 104) • Jamf Certified Associate or Jamf Certified Tech • CompTIA Network+ or Security+ General Requirements • Two or more years in a client facing, hands on technical role • Excellent verbal and written communication skills • Positive, can do attitude with the confidence to engage stakeholders at all levels • Genuine passion for IT and technology • Five or more GCSEs including English • Smart, professional appearance The Package • £38,000 to £40,000 per annum, depending on experience • Contributory pension scheme • Generous mileage allowance for business travel • 20 days annual leave plus UK public holidays • Your birthday off as an additional day of leave • Ongoing training and certification support • Friendly, collaborative team environment Apply today and be part of a team using technology to drive real-world sustainability impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Spectrum IT Recruitment
Gloucester, Gloucestershire
Infrastructure Specialist - (Microsoft 365 SME) Gloucester (Hybrid) Up to £65,000 + Benefits Are you a Microsoft technology expert looking to take ownership of enterprise-scale Microsoft 365 environments? We're seeking a Microsoft specialist to join a growing technical team as the go-to Microsoft Subject Matter Expert (SME). This is an opportunity for an experienced engineer who thrives on designing, securing, and optimising modern Microsoft environments while acting as a trusted advisor to customers and internal stakeholders. Working across a diverse customer base, you will lead the design and delivery of Microsoft 365, identity, endpoint management, and security solutions, helping organisations maximise their investment in Microsoft's cloud technologies. What You'll Be Doing Act as the Microsoft 365 SME, providing technical leadership and best practice guidance across customer environments. Design, deploy, and optimise Microsoft 365 solutions including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft 365 Groups. Lead Microsoft tenant assessments, migrations, remediation projects, and platform modernisation initiatives. Architect and manage secure identity solutions using Microsoft Entra ID. Implement advanced Microsoft security technologies including Conditional Access, MFA, Passwordless Authentication, Privileged Identity Management (PIM), Microsoft Defender, and Microsoft Purview. Manage endpoint security and device lifecycle management through Microsoft Intune and Windows Autopilot. Apply Microsoft Zero Trust principles and security best practices across customer estates. Support compliance, governance, and security frameworks including GDPR and ISO-aligned standards. Drive automation and operational efficiency through PowerShell scripting and process improvement. Act as the senior escalation point for complex technical issues and project delivery. Mentor engineers and contribute to the development of technical standards and service excellence. What We're Looking For Essential Experience Extensive hands-on experience with Microsoft 365 administration, architecture, and security. Deep technical expertise across: Microsoft Entra ID (Azure AD) Microsoft Intune & Windows Autopilot Microsoft Defender Suite Exchange Online SharePoint Online Microsoft Teams Conditional Access & Identity Security Strong understanding of endpoint management, identity governance, and Microsoft security best practices. Experience working within MSP, consultancy, or multi-tenant environments. Excellent stakeholder management and customer-facing communication skills. Ability to operate as a trusted Microsoft SME and technical authority. Desirable Experience PowerShell scripting and automation. Microsoft Sentinel. Defender XDR. Experience driving technical standards, governance, and engineering improvements. Certifications (Desirable) MS-102: Microsoft 365 Administrator MD-102: Endpoint Administrator SC-Series Security Certifications AZ-Series Azure Certifications Why Join Us? This is an opportunity to become the Microsoft technical authority within a highly respected technology business. You'll work with the latest Microsoft cloud, security, and workplace technologies, influence technical strategy, and play a key role in delivering secure, modern workplace solutions for customers. If you're passionate about Microsoft technologies and want a role where your expertise genuinely makes an impact, we'd love to hear from you. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Jul 10, 2026
Full time
Infrastructure Specialist - (Microsoft 365 SME) Gloucester (Hybrid) Up to £65,000 + Benefits Are you a Microsoft technology expert looking to take ownership of enterprise-scale Microsoft 365 environments? We're seeking a Microsoft specialist to join a growing technical team as the go-to Microsoft Subject Matter Expert (SME). This is an opportunity for an experienced engineer who thrives on designing, securing, and optimising modern Microsoft environments while acting as a trusted advisor to customers and internal stakeholders. Working across a diverse customer base, you will lead the design and delivery of Microsoft 365, identity, endpoint management, and security solutions, helping organisations maximise their investment in Microsoft's cloud technologies. What You'll Be Doing Act as the Microsoft 365 SME, providing technical leadership and best practice guidance across customer environments. Design, deploy, and optimise Microsoft 365 solutions including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft 365 Groups. Lead Microsoft tenant assessments, migrations, remediation projects, and platform modernisation initiatives. Architect and manage secure identity solutions using Microsoft Entra ID. Implement advanced Microsoft security technologies including Conditional Access, MFA, Passwordless Authentication, Privileged Identity Management (PIM), Microsoft Defender, and Microsoft Purview. Manage endpoint security and device lifecycle management through Microsoft Intune and Windows Autopilot. Apply Microsoft Zero Trust principles and security best practices across customer estates. Support compliance, governance, and security frameworks including GDPR and ISO-aligned standards. Drive automation and operational efficiency through PowerShell scripting and process improvement. Act as the senior escalation point for complex technical issues and project delivery. Mentor engineers and contribute to the development of technical standards and service excellence. What We're Looking For Essential Experience Extensive hands-on experience with Microsoft 365 administration, architecture, and security. Deep technical expertise across: Microsoft Entra ID (Azure AD) Microsoft Intune & Windows Autopilot Microsoft Defender Suite Exchange Online SharePoint Online Microsoft Teams Conditional Access & Identity Security Strong understanding of endpoint management, identity governance, and Microsoft security best practices. Experience working within MSP, consultancy, or multi-tenant environments. Excellent stakeholder management and customer-facing communication skills. Ability to operate as a trusted Microsoft SME and technical authority. Desirable Experience PowerShell scripting and automation. Microsoft Sentinel. Defender XDR. Experience driving technical standards, governance, and engineering improvements. Certifications (Desirable) MS-102: Microsoft 365 Administrator MD-102: Endpoint Administrator SC-Series Security Certifications AZ-Series Azure Certifications Why Join Us? This is an opportunity to become the Microsoft technical authority within a highly respected technology business. You'll work with the latest Microsoft cloud, security, and workplace technologies, influence technical strategy, and play a key role in delivering secure, modern workplace solutions for customers. If you're passionate about Microsoft technologies and want a role where your expertise genuinely makes an impact, we'd love to hear from you. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Job Description Management Group: Finance and Corporate Services Department: Strategy, Performance and Complaints Section: Strategy and Performance Job Title: Performance Business Intelligence Officer Reports to: Senior Data Analyst Purpose of the job To analyse customer needs to create, maintain and disseminate reports to managers and users in line with statutory and service specific requirements ensuring that reports are accurate and fit for purpose and meet users requirements. To implement and maintain data pipelines allowing data to be pulled from systems using a combination of SQL and APIs to a centralised warehouse using Extract Transformation and Load (ETL) processes enabling data analysis across the team. To create, maintain and produce reports that meet the needs of regulatory inspection and for monitoring performance, enabling effective service management, service improvement and the completion of surveys and statutory returns. Further development using Power BI to incorporate data across the entire corporate landscape and create insightful dashboards for partnership work. Principal Accountabilities Implementation Establish and analyse reporting requirements. Design enhancements to existing reports to meet changes in regulatory requirements. Streamlining and automating performance reporting wherever possible. Designing and implementing Power BI models from various data sources to create a centralised dashboard. Designing and implementing ETL pipelines to support with self-service reporting (Power BI) and enabling larger data sets to be analysed by the performance team. Produce usable technical documentation and user guides for applications Development of report design, layout and data definition for reports and logic for performance measures/statutory returns. Perform testing and problem resolution of new and enhanced reports. Manage implementation/deployment in accordance with change management and other approval procedures. Support service areas in using data to drive improvement, contributing proposals for remedial action where required. To ensure data contributes towards the Council meeting its statutory duties, particularly in relation to Equalities, regulators and statistical returns. Creating and writing reports to provide essential data and information required to support the preparation for external assessment and inspection. Provide technical guidance and advice on the suitability/feasibility of requests. To provide data and information required for needs assessments to build the Council s understanding of local needs including the issues affecting minority groups and provide insight for the Council, supported by evidence. To ensure data, research, management information and performance reports are accurate and comprehensible for staff, managers and Councillors. To undertake specified duties and tasks linked to the Strategy and Performance Team across Directorates. Organisational Control and Development To ensure that working practices and processes are developed that maximise the use of technology to ensure efficient and effective delivery of services to residents. To automate performance reporting to meet business needs and provide it via self-serve for clients. To develop internal & external service or functional networks to facilitate joint working, sharing of best practice and information. To review and develop the structures, procedures and working methods for which the post holder is responsible to ensure an integrated, effective and efficient approach to the delivery of services. Staff Management and Development To demonstrate achievement, drive and ownership to enhance and develop as an individual. Develop the skills of colleagues to support the production of reports. To lead and support the work of Data Analysts, providing professional and technical guidance on major issues and directly supervising the work of immediate subordinates. To line manage staff/agency workers or consultant resources engaged to assist in performance or data work from time to time Personal Effectiveness To work collaboratively with colleagues to ensure a One Council approach to work. To establish and develop effective working relationships and productive partnerships with relevant colleagues and partners. To deal promptly with all matters requiring the post holder s personal attention. To be fully conversant with relevant statutory provisions and the Council s constitution, processes and procedures and develop the full range of managerial and professional skills and knowledge to satisfy the requirements of the post. To keep up to date and comply with council policies on equality & diversity, health & safety, data protection, freedom of information, financial regulations, standing orders and other statutory and local policies and procedures. Person Specification Management Group: Finance and Corporate Services Department: Strategy, Performance and Complaints Section: Strategy and Performance Job Title: Business Intelligence Engineer Degree or equivalent experience Evidence of continuing professional development (b) Relevant technical experience, knowledge & skills/abilities Experience of gap analysis and data quality issues Experience and knowledge of developing and maintaining a reports catalogue and data relationships Experience of data presentation types (Table, Crosstab, Chart) Experience of different query structures (Simple, Combined, Merged) Understanding of Data Warehouse principles SQL Knowledge - TSQL, Stored Procedures, Common Table Expression (CTE) Python Report writing SSRS Power Platform such as PowerApps, Power Automate, Power BI and SharePoint. Knowledge of Liquid Logic either Adults or Childrens system Understanding of versioning and software lifecycles Knowledge and understanding of the legislation that relates to the handling of date and reporting and recording data (c) Other Additional Requirements Ability to create, test and validate reports and data. Able to be a credible adviser to senior managers & Members and demonstrate an insight/appreciation of their perspective. Able to develop detailed project plans and monitor their implementation. Able to demonstrate a commitment to equal opportunities and customer care Able to work successfully as part of a team, demonstrating a commitment to the team s aims and objectives High level of IT skills including knowledge of metadata elements (refresh date, owner etc), experience of multiple source queries (understanding of metrics and aggregates, understanding of contexts and context-specific metrics, understanding of underlying schemas/universes) Ability to develop & test to a provided specification and interpret business requirements into a technical specification Comply with our legal responsibilities under the Data Protection Act 2018 and thus General Data Protection Regulation (GDPR), Freedom of Information Act, Environmental Information Regulations and the Privacy and Electronic Regulations and Information Security Standards.
Jul 10, 2026
Contractor
Job Description Management Group: Finance and Corporate Services Department: Strategy, Performance and Complaints Section: Strategy and Performance Job Title: Performance Business Intelligence Officer Reports to: Senior Data Analyst Purpose of the job To analyse customer needs to create, maintain and disseminate reports to managers and users in line with statutory and service specific requirements ensuring that reports are accurate and fit for purpose and meet users requirements. To implement and maintain data pipelines allowing data to be pulled from systems using a combination of SQL and APIs to a centralised warehouse using Extract Transformation and Load (ETL) processes enabling data analysis across the team. To create, maintain and produce reports that meet the needs of regulatory inspection and for monitoring performance, enabling effective service management, service improvement and the completion of surveys and statutory returns. Further development using Power BI to incorporate data across the entire corporate landscape and create insightful dashboards for partnership work. Principal Accountabilities Implementation Establish and analyse reporting requirements. Design enhancements to existing reports to meet changes in regulatory requirements. Streamlining and automating performance reporting wherever possible. Designing and implementing Power BI models from various data sources to create a centralised dashboard. Designing and implementing ETL pipelines to support with self-service reporting (Power BI) and enabling larger data sets to be analysed by the performance team. Produce usable technical documentation and user guides for applications Development of report design, layout and data definition for reports and logic for performance measures/statutory returns. Perform testing and problem resolution of new and enhanced reports. Manage implementation/deployment in accordance with change management and other approval procedures. Support service areas in using data to drive improvement, contributing proposals for remedial action where required. To ensure data contributes towards the Council meeting its statutory duties, particularly in relation to Equalities, regulators and statistical returns. Creating and writing reports to provide essential data and information required to support the preparation for external assessment and inspection. Provide technical guidance and advice on the suitability/feasibility of requests. To provide data and information required for needs assessments to build the Council s understanding of local needs including the issues affecting minority groups and provide insight for the Council, supported by evidence. To ensure data, research, management information and performance reports are accurate and comprehensible for staff, managers and Councillors. To undertake specified duties and tasks linked to the Strategy and Performance Team across Directorates. Organisational Control and Development To ensure that working practices and processes are developed that maximise the use of technology to ensure efficient and effective delivery of services to residents. To automate performance reporting to meet business needs and provide it via self-serve for clients. To develop internal & external service or functional networks to facilitate joint working, sharing of best practice and information. To review and develop the structures, procedures and working methods for which the post holder is responsible to ensure an integrated, effective and efficient approach to the delivery of services. Staff Management and Development To demonstrate achievement, drive and ownership to enhance and develop as an individual. Develop the skills of colleagues to support the production of reports. To lead and support the work of Data Analysts, providing professional and technical guidance on major issues and directly supervising the work of immediate subordinates. To line manage staff/agency workers or consultant resources engaged to assist in performance or data work from time to time Personal Effectiveness To work collaboratively with colleagues to ensure a One Council approach to work. To establish and develop effective working relationships and productive partnerships with relevant colleagues and partners. To deal promptly with all matters requiring the post holder s personal attention. To be fully conversant with relevant statutory provisions and the Council s constitution, processes and procedures and develop the full range of managerial and professional skills and knowledge to satisfy the requirements of the post. To keep up to date and comply with council policies on equality & diversity, health & safety, data protection, freedom of information, financial regulations, standing orders and other statutory and local policies and procedures. Person Specification Management Group: Finance and Corporate Services Department: Strategy, Performance and Complaints Section: Strategy and Performance Job Title: Business Intelligence Engineer Degree or equivalent experience Evidence of continuing professional development (b) Relevant technical experience, knowledge & skills/abilities Experience of gap analysis and data quality issues Experience and knowledge of developing and maintaining a reports catalogue and data relationships Experience of data presentation types (Table, Crosstab, Chart) Experience of different query structures (Simple, Combined, Merged) Understanding of Data Warehouse principles SQL Knowledge - TSQL, Stored Procedures, Common Table Expression (CTE) Python Report writing SSRS Power Platform such as PowerApps, Power Automate, Power BI and SharePoint. Knowledge of Liquid Logic either Adults or Childrens system Understanding of versioning and software lifecycles Knowledge and understanding of the legislation that relates to the handling of date and reporting and recording data (c) Other Additional Requirements Ability to create, test and validate reports and data. Able to be a credible adviser to senior managers & Members and demonstrate an insight/appreciation of their perspective. Able to develop detailed project plans and monitor their implementation. Able to demonstrate a commitment to equal opportunities and customer care Able to work successfully as part of a team, demonstrating a commitment to the team s aims and objectives High level of IT skills including knowledge of metadata elements (refresh date, owner etc), experience of multiple source queries (understanding of metrics and aggregates, understanding of contexts and context-specific metrics, understanding of underlying schemas/universes) Ability to develop & test to a provided specification and interpret business requirements into a technical specification Comply with our legal responsibilities under the Data Protection Act 2018 and thus General Data Protection Regulation (GDPR), Freedom of Information Act, Environmental Information Regulations and the Privacy and Electronic Regulations and Information Security Standards.
Case Management Assistant Location: Tenterden, Kent Salary: £25,000 per annum Vacancy Type: Full-Time (37.5 hours per week) Make a Difference Every Day Are you an organised, proactive administrator looking for a varied and rewarding role? Would you like to be part of a supportive team that helps transform the lives of people recovering from brain injury? At Head First, we provide specialist assessment, rehabilitation, and case management services to clients and families rebuilding their lives following brain injury. As a growing, innovative organisation, we are committed to delivering exceptional support while fostering a positive and collaborative workplace for our employees. We are looking for a Case Management Assistant (CMA) to join our friendly and dedicated team based in Tenterden. About the Role No two days are the same in this role. As a Case Management Assistant, you will provide vital administrative and coordination support to our Case Managers, clients, support workers, and wider team. From organising meetings and preparing professional documents to coordinating holidays, assisting with property adaptations, and responding to urgent care staffing requests, you'll play a key role in ensuring our clients receive the highest standard of support. This is an excellent opportunity for someone who enjoys variety, thrives in a fast-paced environment, and takes pride in delivering high-quality work. What We're Looking For We're seeking a motivated individual who is: Highly organised with excellent attention to detail A confident communicator, both by telephone and email Adaptable, flexible, and able to manage competing priorities A collaborative team player with a positive approach Comfortable using Microsoft Office applications, including Word, Excel, Outlook, PowerPoint and SharePoint Keen to learn new systems and processes Previous administrative experience is desirable, but just as important is a willingness to learn and contribute to a supportive team environment. What We Offer At Head First, we invest in our people and provide a rewarding and supportive place to work. Comprehensive training and ongoing support In-house training in safeguarding and understanding brain injury Hybrid working: Home working on Mondays and Fridays Office-based in Tenterden on Tuesdays, Wednesdays and Thursdays All IT equipment provided for home working Free on-site parking 5 weeks' annual leave, increasing to 6 weeks after 5 years' service A friendly, inclusive, and collaborative culture The opportunity to contribute ideas and influence the future of the organisation Employee Ownership Trust when the company succeeds, everyone benefits via an annual profit related bonus Why Join Head First? Our people are at the heart of everything we do. We value teamwork, innovation, and a shared commitment to improving outcomes for our clients. You'll be joining a welcoming and experienced team that works collaboratively, supports one another, and takes pride in making a genuine difference every day. If you're looking for a role where your organisational skills can have a real impact, we'd love to hear from you. To Apply If you feel you are a suitable candidate and would like to work for Head First, please do not hesitate to apply.
Jul 10, 2026
Full time
Case Management Assistant Location: Tenterden, Kent Salary: £25,000 per annum Vacancy Type: Full-Time (37.5 hours per week) Make a Difference Every Day Are you an organised, proactive administrator looking for a varied and rewarding role? Would you like to be part of a supportive team that helps transform the lives of people recovering from brain injury? At Head First, we provide specialist assessment, rehabilitation, and case management services to clients and families rebuilding their lives following brain injury. As a growing, innovative organisation, we are committed to delivering exceptional support while fostering a positive and collaborative workplace for our employees. We are looking for a Case Management Assistant (CMA) to join our friendly and dedicated team based in Tenterden. About the Role No two days are the same in this role. As a Case Management Assistant, you will provide vital administrative and coordination support to our Case Managers, clients, support workers, and wider team. From organising meetings and preparing professional documents to coordinating holidays, assisting with property adaptations, and responding to urgent care staffing requests, you'll play a key role in ensuring our clients receive the highest standard of support. This is an excellent opportunity for someone who enjoys variety, thrives in a fast-paced environment, and takes pride in delivering high-quality work. What We're Looking For We're seeking a motivated individual who is: Highly organised with excellent attention to detail A confident communicator, both by telephone and email Adaptable, flexible, and able to manage competing priorities A collaborative team player with a positive approach Comfortable using Microsoft Office applications, including Word, Excel, Outlook, PowerPoint and SharePoint Keen to learn new systems and processes Previous administrative experience is desirable, but just as important is a willingness to learn and contribute to a supportive team environment. What We Offer At Head First, we invest in our people and provide a rewarding and supportive place to work. Comprehensive training and ongoing support In-house training in safeguarding and understanding brain injury Hybrid working: Home working on Mondays and Fridays Office-based in Tenterden on Tuesdays, Wednesdays and Thursdays All IT equipment provided for home working Free on-site parking 5 weeks' annual leave, increasing to 6 weeks after 5 years' service A friendly, inclusive, and collaborative culture The opportunity to contribute ideas and influence the future of the organisation Employee Ownership Trust when the company succeeds, everyone benefits via an annual profit related bonus Why Join Head First? Our people are at the heart of everything we do. We value teamwork, innovation, and a shared commitment to improving outcomes for our clients. You'll be joining a welcoming and experienced team that works collaboratively, supports one another, and takes pride in making a genuine difference every day. If you're looking for a role where your organisational skills can have a real impact, we'd love to hear from you. To Apply If you feel you are a suitable candidate and would like to work for Head First, please do not hesitate to apply.
About Us Salary - £51233 Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose In this role, you will provide high-quality environmental analysis, evidence gathering, and reporting that supports the organisation's compliance with Environment Agency (EA) requirements and wider legal obligations. Your expertise will help shape robust regulatory submissions, inform decision-making, and strengthen the organisation's position in investigations, appeals, Enforcement Undertakings, and other regulatory matters. Working closely with operational and technical teams, you will ensure environmental data, incident reporting, and business practices meet statutory standards while driving continuous improvement in environmental performance and compliance. Accountabilities & Responsibilities Assess, review, and interpret environmental incident reports, pollution notifications, and compliance data to ensure alignment with EA reporting requirements and statutory obligations. Work closely with operational, regulatory, and legal teams to gather evidence, technical information, and documentation required for EA submissions, appeals, Enforcement Undertakings, and enforcement investigations. Collate, analyse, and maintain accurate records of environmental incidents, regulatory outcomes, and compliance trends to support legal defensibility and organisational learning. Produce clear, structured, and legally robust reports, data summaries, and evidence packs for use in EA appeals, Enforcement Undertakings, audits, and regulatory submissions. Analyse operational and environmental datasets from systems such as Salesforce, GIS platforms, monitoring tools, and internal databases to support regulatory assessments and compliance reviews. Support the preparation and submission of information for EA appeals, CAR forms, waiver claims, Enforcement Undertakings, and other statutory or regulatory documentation. Assist in the development of action plans aimed at improving regulatory compliance, data quality, and environmental performance. Identify recurring themes relating to EA submissions, appeals, Enforcement Undertakings, and enforcement investigations etc. and work across Environmental Services to produce bulletins and information notes required to generate process improvements. Monitor shared regulatory mailboxes to ensure timely responses to EA queries, information requests, and statutory deadlines. Provide rapid support for urgent regulatory information requests linked to EA investigations, enforcement actions, or legal timeframes. Contribute to the creation of briefing materials on EA requirements, regulatory performance, and legal obligations, and assist in delivering these to operational teams. Technical Skills & Experience Strong understanding and experience of Environment Agency regulatory frameworks, environmental legislation, and compliance processes. A valid UK driving license. Knowledge of EA reporting requirements, including pollution incident reporting, CAR forms, Enforcement Undertakings, appeals processes, and related statutory obligations. Ability to interpret environmental data, technical evidence, and regulatory guidance to support legally defensible submissions. Strong IT skills with the ability to use and learn regulatory and environmental data systems. Experience with platforms such as Salesforce, Microsoft Office (particularly Excel), GIS systems, SharePoint, STS and AquaDNA and other environmental or compliance databases. Ability to work flexibly across multiple regulatory and operational priorities, including time critical legal deadlines. Excellent organisational, planning, and time management skills. Strong written and verbal communication skills, with the ability to produce clear, accurate, and legally sound documentation. Detail oriented and process driven, with a strong focus on accuracy, evidence integrity, and regulatory compliance. Qualifications Degree in relevant discipline or equivalent experience/qualification. We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Jul 10, 2026
Full time
About Us Salary - £51233 Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose In this role, you will provide high-quality environmental analysis, evidence gathering, and reporting that supports the organisation's compliance with Environment Agency (EA) requirements and wider legal obligations. Your expertise will help shape robust regulatory submissions, inform decision-making, and strengthen the organisation's position in investigations, appeals, Enforcement Undertakings, and other regulatory matters. Working closely with operational and technical teams, you will ensure environmental data, incident reporting, and business practices meet statutory standards while driving continuous improvement in environmental performance and compliance. Accountabilities & Responsibilities Assess, review, and interpret environmental incident reports, pollution notifications, and compliance data to ensure alignment with EA reporting requirements and statutory obligations. Work closely with operational, regulatory, and legal teams to gather evidence, technical information, and documentation required for EA submissions, appeals, Enforcement Undertakings, and enforcement investigations. Collate, analyse, and maintain accurate records of environmental incidents, regulatory outcomes, and compliance trends to support legal defensibility and organisational learning. Produce clear, structured, and legally robust reports, data summaries, and evidence packs for use in EA appeals, Enforcement Undertakings, audits, and regulatory submissions. Analyse operational and environmental datasets from systems such as Salesforce, GIS platforms, monitoring tools, and internal databases to support regulatory assessments and compliance reviews. Support the preparation and submission of information for EA appeals, CAR forms, waiver claims, Enforcement Undertakings, and other statutory or regulatory documentation. Assist in the development of action plans aimed at improving regulatory compliance, data quality, and environmental performance. Identify recurring themes relating to EA submissions, appeals, Enforcement Undertakings, and enforcement investigations etc. and work across Environmental Services to produce bulletins and information notes required to generate process improvements. Monitor shared regulatory mailboxes to ensure timely responses to EA queries, information requests, and statutory deadlines. Provide rapid support for urgent regulatory information requests linked to EA investigations, enforcement actions, or legal timeframes. Contribute to the creation of briefing materials on EA requirements, regulatory performance, and legal obligations, and assist in delivering these to operational teams. Technical Skills & Experience Strong understanding and experience of Environment Agency regulatory frameworks, environmental legislation, and compliance processes. A valid UK driving license. Knowledge of EA reporting requirements, including pollution incident reporting, CAR forms, Enforcement Undertakings, appeals processes, and related statutory obligations. Ability to interpret environmental data, technical evidence, and regulatory guidance to support legally defensible submissions. Strong IT skills with the ability to use and learn regulatory and environmental data systems. Experience with platforms such as Salesforce, Microsoft Office (particularly Excel), GIS systems, SharePoint, STS and AquaDNA and other environmental or compliance databases. Ability to work flexibly across multiple regulatory and operational priorities, including time critical legal deadlines. Excellent organisational, planning, and time management skills. Strong written and verbal communication skills, with the ability to produce clear, accurate, and legally sound documentation. Detail oriented and process driven, with a strong focus on accuracy, evidence integrity, and regulatory compliance. Qualifications Degree in relevant discipline or equivalent experience/qualification. We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Senior Process Safety Consultant Location: Knutsford, Cheshire Salary: Competitive Stopford are recruiting for a Senior Process Safety Consultant to support our consultancy activities in providing a robust process safety service to internal and external clients across a variety of sectors, including nuclear, chemicals, water and renewables. Stopford s business activities are at the forefront of the energy transition and together with our clients and partners, we are playing our part in tackling the biggest challenges of our time: Energy Security; Environmental Sustainability and Energy Affordability. You will be based at our office in Knutsford with the opportunity for hybrid working. There may be occasional travel required to other offices and client offices/sites. This is a full-time permanent position. Role Requirement for Senior Process Safety Consultant include: Working as part of the Consultancy group in providing robust process safety solutions. Ensuring work is carried out to the highest possible technical standard and in accordance with the agreed project plan, costs and timescales, so that client needs are satisfied, repeat and additional business is gained, the reputation of the company is continuously improved whilst at the same time ensuring that project profitability targets are met. Developing commercial proposals, understanding client requirements and the hours required to complete. Undertaking risk assessments, HAZAN, HAZOP, FMEA, LOPA for major hazard -COMAH sites. Updating safety case reports. In-depth knowledge of DSEAR/ATEX, hazardous area classification equipment/design. Understanding of Radiation shielding and radiation area classification. ALARP studies. Consequence modelling. Understanding of human factors. Knowledge, Skills and Experience required for the role of Senior Process Safety Consultant include: Degree in a relevant environmental discipline. Excellent knowledge of environmental legislation and policy. Professional affiliation with or membership of appropriate body. Relevant experience in a consultancy environment or other relevant industry experience. Experience of providing competent advice to clients and colleagues. Expert knowledge of process safety regulations. Experience of liaising with the competent authority. Experience in environmental planning and permitting would be desirable. Customer focused by striving for excellence through understanding, anticipating and meeting the needs of others. Excellent communication skills both written and oral. Working knowledge of Office 365 including One Drive and Sharepoint with proficient use of Word and Excel. Eligible to live and work in the UK. Full UK/EEC driving licence. Security Clearance The successful candidate will be required to achieve and maintain security clearance of at least Security Check level (SC clearance) for this role. The Company Stopford is an international energy and environmental engineering company, our professional services span Technology and Innovation, Consultancy and Project Delivery. We are an industry leader with a portfolio spanning research and development through to design and commissioning of process, power, and renewables technology. With a worldwide clientele in emerging and existing industries, we provide a full range of project management and engineering services. Employment at Stopford brings many benefits including: Competitive salary Profit related bonus payment (10%) Pension (5% employer and 5% employee) 25 days holiday plus bank holidays Additional day off to celebrate your Birthday Private medical insurance Employee assistance programme Free on-site parking Reimbursement of professional membership fees Long service awards Please go to our website for a full job description to familiarise yourself with all of the responsibilities, skills and experience required before you apply. Please note that we do not accept applications from agencies, and you must be eligible to live and work in the UK. We look forward to receiving your CV for the post of Senior Process Safety Consultant. To Apply If you feel you are a suitable candidate and would like to work for Stopford, please do not hesitate to apply. Stopford reserves the right to bring forward the closing date if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we would recommend that you apply as soon as possible. Please note that due to the volume of applications we receive we are unfortunately not able to respond to each applicant. If you have not been called for interview within 4 weeks of the closing date, you should assume that on this occasion your application has been unsuccessful.
Jul 10, 2026
Full time
Senior Process Safety Consultant Location: Knutsford, Cheshire Salary: Competitive Stopford are recruiting for a Senior Process Safety Consultant to support our consultancy activities in providing a robust process safety service to internal and external clients across a variety of sectors, including nuclear, chemicals, water and renewables. Stopford s business activities are at the forefront of the energy transition and together with our clients and partners, we are playing our part in tackling the biggest challenges of our time: Energy Security; Environmental Sustainability and Energy Affordability. You will be based at our office in Knutsford with the opportunity for hybrid working. There may be occasional travel required to other offices and client offices/sites. This is a full-time permanent position. Role Requirement for Senior Process Safety Consultant include: Working as part of the Consultancy group in providing robust process safety solutions. Ensuring work is carried out to the highest possible technical standard and in accordance with the agreed project plan, costs and timescales, so that client needs are satisfied, repeat and additional business is gained, the reputation of the company is continuously improved whilst at the same time ensuring that project profitability targets are met. Developing commercial proposals, understanding client requirements and the hours required to complete. Undertaking risk assessments, HAZAN, HAZOP, FMEA, LOPA for major hazard -COMAH sites. Updating safety case reports. In-depth knowledge of DSEAR/ATEX, hazardous area classification equipment/design. Understanding of Radiation shielding and radiation area classification. ALARP studies. Consequence modelling. Understanding of human factors. Knowledge, Skills and Experience required for the role of Senior Process Safety Consultant include: Degree in a relevant environmental discipline. Excellent knowledge of environmental legislation and policy. Professional affiliation with or membership of appropriate body. Relevant experience in a consultancy environment or other relevant industry experience. Experience of providing competent advice to clients and colleagues. Expert knowledge of process safety regulations. Experience of liaising with the competent authority. Experience in environmental planning and permitting would be desirable. Customer focused by striving for excellence through understanding, anticipating and meeting the needs of others. Excellent communication skills both written and oral. Working knowledge of Office 365 including One Drive and Sharepoint with proficient use of Word and Excel. Eligible to live and work in the UK. Full UK/EEC driving licence. Security Clearance The successful candidate will be required to achieve and maintain security clearance of at least Security Check level (SC clearance) for this role. The Company Stopford is an international energy and environmental engineering company, our professional services span Technology and Innovation, Consultancy and Project Delivery. We are an industry leader with a portfolio spanning research and development through to design and commissioning of process, power, and renewables technology. With a worldwide clientele in emerging and existing industries, we provide a full range of project management and engineering services. Employment at Stopford brings many benefits including: Competitive salary Profit related bonus payment (10%) Pension (5% employer and 5% employee) 25 days holiday plus bank holidays Additional day off to celebrate your Birthday Private medical insurance Employee assistance programme Free on-site parking Reimbursement of professional membership fees Long service awards Please go to our website for a full job description to familiarise yourself with all of the responsibilities, skills and experience required before you apply. Please note that we do not accept applications from agencies, and you must be eligible to live and work in the UK. We look forward to receiving your CV for the post of Senior Process Safety Consultant. To Apply If you feel you are a suitable candidate and would like to work for Stopford, please do not hesitate to apply. Stopford reserves the right to bring forward the closing date if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we would recommend that you apply as soon as possible. Please note that due to the volume of applications we receive we are unfortunately not able to respond to each applicant. If you have not been called for interview within 4 weeks of the closing date, you should assume that on this occasion your application has been unsuccessful.
Application Delivery Analyst About The Role We are seeking an experienced Application Delivery QA Analyst to support a large-scale application migration and decommissioning programme based in London. This role will play a key part in ensuring the successful delivery of application transformations, working across business and technical teams to coordinate requirements, testing, and deployment readiness. This is a hands-on delivery role, combining business analysis, QA/UAT coordination, and application delivery support across the full lifecycle from requirements gathering through to go-live and post-implementation support. The position operates on a hybrid working model and offers the opportunity to work closely with stakeholders, development teams, and platform owners to drive high-quality delivery outcomes. Responsibilities Support the migration, archiving, or decommissioning of assigned applications Work with business stakeholders, SMEs, and application owners to gather and validate requirements Produce and maintain Business Requirement Documents (BRDs) Translate business requirements into clear functional and technical specifications Identify current and future-state processes, workflows, data, and access requirements Develop UAT test scenarios and scripts aligned to business needs and expected outcomes Coordinate UAT execution, including test coverage, defect logging, and feedback management Manage defects and change requests, ensuring effective prioritisation and resolution About You Experience in roles such as Business Analyst, QA Analyst, UAT Coordinator, or Application Delivery Analyst Proven experience gathering requirements and producing structured documentation (e.g. BRDs) Strong experience coordinating UAT and managing testing processes Exposure to application migration, modernisation, or decommissioning programmes Familiarity with platforms such as Microsoft 365, SharePoint, or Power Platform Understanding of access control concepts (RBAC, user roles, segregation of duties) Ability to work across both business and technical teams Strong communication skills with the ability to translate complex requirements into delivery-ready outputs Experience in regulated or controlled environments (desirable) About Us FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK Best Employer . Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws. Why join us Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work abroad Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field Annual leave and work-place pension
Jul 09, 2026
Contractor
Application Delivery Analyst About The Role We are seeking an experienced Application Delivery QA Analyst to support a large-scale application migration and decommissioning programme based in London. This role will play a key part in ensuring the successful delivery of application transformations, working across business and technical teams to coordinate requirements, testing, and deployment readiness. This is a hands-on delivery role, combining business analysis, QA/UAT coordination, and application delivery support across the full lifecycle from requirements gathering through to go-live and post-implementation support. The position operates on a hybrid working model and offers the opportunity to work closely with stakeholders, development teams, and platform owners to drive high-quality delivery outcomes. Responsibilities Support the migration, archiving, or decommissioning of assigned applications Work with business stakeholders, SMEs, and application owners to gather and validate requirements Produce and maintain Business Requirement Documents (BRDs) Translate business requirements into clear functional and technical specifications Identify current and future-state processes, workflows, data, and access requirements Develop UAT test scenarios and scripts aligned to business needs and expected outcomes Coordinate UAT execution, including test coverage, defect logging, and feedback management Manage defects and change requests, ensuring effective prioritisation and resolution About You Experience in roles such as Business Analyst, QA Analyst, UAT Coordinator, or Application Delivery Analyst Proven experience gathering requirements and producing structured documentation (e.g. BRDs) Strong experience coordinating UAT and managing testing processes Exposure to application migration, modernisation, or decommissioning programmes Familiarity with platforms such as Microsoft 365, SharePoint, or Power Platform Understanding of access control concepts (RBAC, user roles, segregation of duties) Ability to work across both business and technical teams Strong communication skills with the ability to translate complex requirements into delivery-ready outputs Experience in regulated or controlled environments (desirable) About Us FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK Best Employer . Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws. Why join us Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work abroad Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field Annual leave and work-place pension
Document Control Administrator Location : Midland Metro Ltd, Wednesbury Depot, Potters Lane, WS10 0AR Salary : £30,430 per annum, DOE + Benefits! Contract : Fixed Term contract until April 2027 Benefits : MML Pension, Annual Leave & Free travel on Tram & WM Bus for you and your partner West Midlands Metro is your gateway to an exciting career in the heart of England's thriving West Midlands region. We are the driving force behind modern, sustainable urban transportation, connecting cities, towns, and most importantly people! With a strong presence in the heart of England, we play a crucial role in connecting communities, enhancing mobility, and contributing to the economic development of the region. Our sleek trams provide fast, convenient, and eco-friendly transportation solutions, reducing road congestion, lowering carbon emissions, and fostering a greener future for the West Midlands. We are now recruiting for a Document Control Administrator to join our infrastructure department. As our Document Control Administrator you will assist with all infrastructure system access planning activities, including the review of risk assessments and method statements (RAMS), generation of Permits (PTWs) and possessions. Alongside this, you will be responsible for: Reviewing Risk Assessment Method Statements (RAMS) and generating PTWs for both internal and external staff, ensuring site meetings and planning align with safety protocols. Coordinating the PTW system, assisting with the planning and output of both contractors and internal teams. Attending and hosting permit meetings as necessary to support infrastructure works. Recording and tracking Contractor permits through the whole permit process. Providing Weekly KPI figures in line with the Permit process. Providing support and advice to third-party contractors and stakeholders on Midland Metro Ltd. s safe working practices, attending site visits as required. Conduct permit-related investigations and provide feedback to support TFWM. Assisting the Infrastructure Department in planning resources for possessions, permits, and rectification works. Organising and overseeing contractor activities to enable successful delivery of infrastructure projects. Providing succession support for the role of Access Planner as required. Supporting with the update of the Asset Management Information System (AMIS) and SharePoint ensuring timely updates and accurate record-keeping. To report immediately any accidents, incidents or near misses to your line manager as soon as possible and always within 24 hours. This should include both personal injury and vehicle damage. To be successful in this role, you must possess: Strong administrative experience with a strong working knowledge of Microsoft Office packages. Experience in recording, reviewing and auditing meeting minutes. GCSE Maths and English at Grade C or above. It would be desirable if you: Had experience in a bespoke Document Control system, this is not essential. Your next career starts here! West Midlands Metro is the place to be if you're passionate about growth, sustainability, and making a difference in your community. Click on APPLY today!
Jul 09, 2026
Contractor
Document Control Administrator Location : Midland Metro Ltd, Wednesbury Depot, Potters Lane, WS10 0AR Salary : £30,430 per annum, DOE + Benefits! Contract : Fixed Term contract until April 2027 Benefits : MML Pension, Annual Leave & Free travel on Tram & WM Bus for you and your partner West Midlands Metro is your gateway to an exciting career in the heart of England's thriving West Midlands region. We are the driving force behind modern, sustainable urban transportation, connecting cities, towns, and most importantly people! With a strong presence in the heart of England, we play a crucial role in connecting communities, enhancing mobility, and contributing to the economic development of the region. Our sleek trams provide fast, convenient, and eco-friendly transportation solutions, reducing road congestion, lowering carbon emissions, and fostering a greener future for the West Midlands. We are now recruiting for a Document Control Administrator to join our infrastructure department. As our Document Control Administrator you will assist with all infrastructure system access planning activities, including the review of risk assessments and method statements (RAMS), generation of Permits (PTWs) and possessions. Alongside this, you will be responsible for: Reviewing Risk Assessment Method Statements (RAMS) and generating PTWs for both internal and external staff, ensuring site meetings and planning align with safety protocols. Coordinating the PTW system, assisting with the planning and output of both contractors and internal teams. Attending and hosting permit meetings as necessary to support infrastructure works. Recording and tracking Contractor permits through the whole permit process. Providing Weekly KPI figures in line with the Permit process. Providing support and advice to third-party contractors and stakeholders on Midland Metro Ltd. s safe working practices, attending site visits as required. Conduct permit-related investigations and provide feedback to support TFWM. Assisting the Infrastructure Department in planning resources for possessions, permits, and rectification works. Organising and overseeing contractor activities to enable successful delivery of infrastructure projects. Providing succession support for the role of Access Planner as required. Supporting with the update of the Asset Management Information System (AMIS) and SharePoint ensuring timely updates and accurate record-keeping. To report immediately any accidents, incidents or near misses to your line manager as soon as possible and always within 24 hours. This should include both personal injury and vehicle damage. To be successful in this role, you must possess: Strong administrative experience with a strong working knowledge of Microsoft Office packages. Experience in recording, reviewing and auditing meeting minutes. GCSE Maths and English at Grade C or above. It would be desirable if you: Had experience in a bespoke Document Control system, this is not essential. Your next career starts here! West Midlands Metro is the place to be if you're passionate about growth, sustainability, and making a difference in your community. Click on APPLY today!
Data Privacy Officer - Drive Privacy Excellence Are you an experienced Data Privacy professional with a passion for protecting personal information, managing risk, and enabling compliant business operations? We're looking for a knowledgeable privacy specialist to provide expert advice across a wide range of data protection activities, with a particular focus on Data Protection Impact Assessments (DPIAs), privacy risk assessments, data subject rights, incident management, and privacy-by-design principles. What you'll do: Support and draft DPIAs, privacy risk assessments and mitigation plans Advise on UK GDPR, Data Protection Act 2018, Data (Use and Access) Act 2025 and related privacy requirements Manage data subject rights requests, including SARs, redaction and disclosure processes Support personal data breach assessments, investigations and lessons learned activities Provide practical privacy advice to projects, services and business teams Help ensure compliance while enabling effective operational delivery What we're looking for: Strong working knowledge of UK data protection legislation and information governance Hands-on experience with DPIAs and privacy risk management Experience handling data subject rights requests and privacy casework Ability to assess risk, exercise sound judgement and provide pragmatic advice Excellent written communication and stakeholder engagement skills Experience working in a public sector, regulated or customer-focused environment Desirable experience: Scottish public sector data protection ICO engagement Utilities, infrastructure or public service organisations M365/SharePoint and privacy case management systems Data sharing agreements, supplier assurance and cyber incident processes Professional qualifications such as CIPP/E, CIPM or Practitioner-level privacy certifications Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Jul 08, 2026
Contractor
Data Privacy Officer - Drive Privacy Excellence Are you an experienced Data Privacy professional with a passion for protecting personal information, managing risk, and enabling compliant business operations? We're looking for a knowledgeable privacy specialist to provide expert advice across a wide range of data protection activities, with a particular focus on Data Protection Impact Assessments (DPIAs), privacy risk assessments, data subject rights, incident management, and privacy-by-design principles. What you'll do: Support and draft DPIAs, privacy risk assessments and mitigation plans Advise on UK GDPR, Data Protection Act 2018, Data (Use and Access) Act 2025 and related privacy requirements Manage data subject rights requests, including SARs, redaction and disclosure processes Support personal data breach assessments, investigations and lessons learned activities Provide practical privacy advice to projects, services and business teams Help ensure compliance while enabling effective operational delivery What we're looking for: Strong working knowledge of UK data protection legislation and information governance Hands-on experience with DPIAs and privacy risk management Experience handling data subject rights requests and privacy casework Ability to assess risk, exercise sound judgement and provide pragmatic advice Excellent written communication and stakeholder engagement skills Experience working in a public sector, regulated or customer-focused environment Desirable experience: Scottish public sector data protection ICO engagement Utilities, infrastructure or public service organisations M365/SharePoint and privacy case management systems Data sharing agreements, supplier assurance and cyber incident processes Professional qualifications such as CIPP/E, CIPM or Practitioner-level privacy certifications Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
? WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the page. ? ABOUT THIS OPPORTUNITY We are looking for two Senior IT Technicians to oversee IT support services and project-related activities across a number of our successful secondary academies. Thames Quadrant: Bromley, Newham & Tower Hamlets, Brent, Tottenham Hale, Thamesmead - in person interviews on 22nd July South Quadrant: Croydon, Merton, Sutton - in person interviews 29th July. As a roaming technician, you will provide flexible support to cover short-term absences, vacancies, and additional demand, ensuring the continued delivery of high-quality, ITIL-aligned IT services . ? MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: Providing high-quality technical IT support, advice and guidance to staff, students and head office employees where necessary Ensuring IT Support needs are logged appropriately on the Service Management system, retaining ownership of IT support tickets and ensuring users are kept updated Ensuring that IT support tickets are resolved within the target resolution time Re-routing and/or escalting IT support tickets to the appropriate team as necessary Identifying, implementing and documenting workarounds for desktop related problems within the Knowledgebase. Identifying recurring IT incidents and performing root cause analysis to identify the underlying cause Notifying key contacts within the Federation and Academies under your care on detection of a major incident affecting the service or our ability to deliver a service WHAT WE ARE LOOKING FOR We would like to hear from you if you have: Excellent spoken and written communication skills Self motivation, with a can-do attitude and a strong commitment to delivering results on time and to a high quality in a fast paced, constantly changing environment The ability to self-manage, organise, and prioritise tasks and work under pressure during troubleshooting and problem-solving. Flexibility, adaptability and the capability to handle the various pressures and demands associated with this highly customer focussed ICT support role. Good knowledge of Microsoft products, including Office 365 and SharePoint, Apple OS and other desktop related software products. Excellent troubleshooting and resolution skills, backed by a clear, analytical approach to problem solving. The ability to react quickly and effectively to issues and opportunities. For a full job description and person specification, please download the Job Pack. ? APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed. We know there are many challenges facing our young people and the communities we serve, and that's why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and coll
Jul 08, 2026
Full time
? WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the page. ? ABOUT THIS OPPORTUNITY We are looking for two Senior IT Technicians to oversee IT support services and project-related activities across a number of our successful secondary academies. Thames Quadrant: Bromley, Newham & Tower Hamlets, Brent, Tottenham Hale, Thamesmead - in person interviews on 22nd July South Quadrant: Croydon, Merton, Sutton - in person interviews 29th July. As a roaming technician, you will provide flexible support to cover short-term absences, vacancies, and additional demand, ensuring the continued delivery of high-quality, ITIL-aligned IT services . ? MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: Providing high-quality technical IT support, advice and guidance to staff, students and head office employees where necessary Ensuring IT Support needs are logged appropriately on the Service Management system, retaining ownership of IT support tickets and ensuring users are kept updated Ensuring that IT support tickets are resolved within the target resolution time Re-routing and/or escalting IT support tickets to the appropriate team as necessary Identifying, implementing and documenting workarounds for desktop related problems within the Knowledgebase. Identifying recurring IT incidents and performing root cause analysis to identify the underlying cause Notifying key contacts within the Federation and Academies under your care on detection of a major incident affecting the service or our ability to deliver a service WHAT WE ARE LOOKING FOR We would like to hear from you if you have: Excellent spoken and written communication skills Self motivation, with a can-do attitude and a strong commitment to delivering results on time and to a high quality in a fast paced, constantly changing environment The ability to self-manage, organise, and prioritise tasks and work under pressure during troubleshooting and problem-solving. Flexibility, adaptability and the capability to handle the various pressures and demands associated with this highly customer focussed ICT support role. Good knowledge of Microsoft products, including Office 365 and SharePoint, Apple OS and other desktop related software products. Excellent troubleshooting and resolution skills, backed by a clear, analytical approach to problem solving. The ability to react quickly and effectively to issues and opportunities. For a full job description and person specification, please download the Job Pack. ? APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed. We know there are many challenges facing our young people and the communities we serve, and that's why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and coll
Professional Services Engineer Location : Travelling to various client locations (Brighton-based this is not a remote working role) Job Type: Permanent, Full-Time Reports to: Professional Services Manager About Trident At Trident, we make IT a source of strength, helping organisations thrive so they can better support the people who rely on them every day. We believe technology should empower people, strengthen organisations, and enable better outcomes. By working in true partnership with our clients, we provide reliable IT services, practical guidance, and people-focused support that help businesses succeed. Benefits Joining Trident means becoming part of a supportive and collaborative environment where your contribution is recognised and rewarded. We are committed to supporting your wellbeing, professional development, and work-life balance: 33 days annual leave (including bank holidays), increasing by one day per year of service up to 40 days. Access to on-demand IT courses, practice tests and virtual labs. Access to Bupa Employee Assistance Programme (EAP) for you and your family. Cycle to Work scheme. Access to vendor pricing for personal IT hardware and software purchases. Microsoft Workplace Discount Programme with savings on Surface devices and Microsoft 365 subscriptions. Regular social events, team-building activities, and a Refer-a-Friend bonus scheme. About the Role We are seeking a highly motivated and customer-focused Professional Services Engineer to join our growing technical team. This role will play a key part in delivering exceptional IT services and solutions to our clients, combining hands-on technical expertise with strong consultancy skills. You will be responsible for providing end-to-end technical support and project delivery, both remotely and onsite, ensuring a seamless and professional customer experience at all times. The key role responsibilities include: Delivering end-to-end technical support, ownership, and resolution of client issues in line with agreed SLA/KPI targets. Travelling to client sites to deliver technical services, including project work and escalated support. Installing, configuring, and upgrading hardware and software, including servers, PCs, networking equipment, and cloud-based systems. Managing and documenting incidents, service requests, and resolutions accurately. Conducting onsite audits, surveys, and assessments across infrastructure and network environments. Working independently and collaboratively to understand client requirements and deliver effective solutions. Client Engagement & Training Delivering clear and effective end-user training on new and existing systems, ensuring successful adoption of solutions. Providing guidance and supporting to clients to improve system utilisation and efficiency. Building strong client relationships by communicating technical concepts in a clear, professional, and accessible manner. About You Strong experience with Microsoft technologies, including Microsoft 365 (Exchange Online, Teams, OneDrive, SharePoint Online); Azure administration and cloud solutions; Windows Server (AD, DNS, DHCP, Group Policy). Demonstrable SharePoint administration and user support/training capability Experience with virtualisation technologies (VMware/Hyper-V). Firewall products such as SonicWALL, PaloAlto, Fortinet and WatchGuard. Networking principles including VLAN's, LAGS, VPN's and routing. Backup & disaster recovery solutions such as StorageCraft, Veeam and N-Able, etc. Strong troubleshooting and problem-solving skills. Proven experience in a customer-facing technical or consulting role. Strong communication skills, with the ability to engage both technical and non-technical stakeholders. A proactive and solution-oriented mindset, with ownership of tasks through to completion. A strong focus on customer service, balanced with commercial awareness. Ability to work both independently and as part of a team. Next Steps If you are looking for an opportunity to develop your career within a growing and people-focused organisation, we would love to hear from you. Apply today to be considered for this exciting Professional Services Engineer opportunity: Submit your application along with an up-to-date CV. Applications will be reviewed as they are received. Suitable candidates will be contacted to discuss the role further. Successful applicants will be invited to attend an interview. Employment offers will be subject to satisfactory pre-employment checks. Join a business committed to partnership, integrity, and creating lasting value. Please note this role may be advertised under a different title than that used internally.
Jul 08, 2026
Full time
Professional Services Engineer Location : Travelling to various client locations (Brighton-based this is not a remote working role) Job Type: Permanent, Full-Time Reports to: Professional Services Manager About Trident At Trident, we make IT a source of strength, helping organisations thrive so they can better support the people who rely on them every day. We believe technology should empower people, strengthen organisations, and enable better outcomes. By working in true partnership with our clients, we provide reliable IT services, practical guidance, and people-focused support that help businesses succeed. Benefits Joining Trident means becoming part of a supportive and collaborative environment where your contribution is recognised and rewarded. We are committed to supporting your wellbeing, professional development, and work-life balance: 33 days annual leave (including bank holidays), increasing by one day per year of service up to 40 days. Access to on-demand IT courses, practice tests and virtual labs. Access to Bupa Employee Assistance Programme (EAP) for you and your family. Cycle to Work scheme. Access to vendor pricing for personal IT hardware and software purchases. Microsoft Workplace Discount Programme with savings on Surface devices and Microsoft 365 subscriptions. Regular social events, team-building activities, and a Refer-a-Friend bonus scheme. About the Role We are seeking a highly motivated and customer-focused Professional Services Engineer to join our growing technical team. This role will play a key part in delivering exceptional IT services and solutions to our clients, combining hands-on technical expertise with strong consultancy skills. You will be responsible for providing end-to-end technical support and project delivery, both remotely and onsite, ensuring a seamless and professional customer experience at all times. The key role responsibilities include: Delivering end-to-end technical support, ownership, and resolution of client issues in line with agreed SLA/KPI targets. Travelling to client sites to deliver technical services, including project work and escalated support. Installing, configuring, and upgrading hardware and software, including servers, PCs, networking equipment, and cloud-based systems. Managing and documenting incidents, service requests, and resolutions accurately. Conducting onsite audits, surveys, and assessments across infrastructure and network environments. Working independently and collaboratively to understand client requirements and deliver effective solutions. Client Engagement & Training Delivering clear and effective end-user training on new and existing systems, ensuring successful adoption of solutions. Providing guidance and supporting to clients to improve system utilisation and efficiency. Building strong client relationships by communicating technical concepts in a clear, professional, and accessible manner. About You Strong experience with Microsoft technologies, including Microsoft 365 (Exchange Online, Teams, OneDrive, SharePoint Online); Azure administration and cloud solutions; Windows Server (AD, DNS, DHCP, Group Policy). Demonstrable SharePoint administration and user support/training capability Experience with virtualisation technologies (VMware/Hyper-V). Firewall products such as SonicWALL, PaloAlto, Fortinet and WatchGuard. Networking principles including VLAN's, LAGS, VPN's and routing. Backup & disaster recovery solutions such as StorageCraft, Veeam and N-Able, etc. Strong troubleshooting and problem-solving skills. Proven experience in a customer-facing technical or consulting role. Strong communication skills, with the ability to engage both technical and non-technical stakeholders. A proactive and solution-oriented mindset, with ownership of tasks through to completion. A strong focus on customer service, balanced with commercial awareness. Ability to work both independently and as part of a team. Next Steps If you are looking for an opportunity to develop your career within a growing and people-focused organisation, we would love to hear from you. Apply today to be considered for this exciting Professional Services Engineer opportunity: Submit your application along with an up-to-date CV. Applications will be reviewed as they are received. Suitable candidates will be contacted to discuss the role further. Successful applicants will be invited to attend an interview. Employment offers will be subject to satisfactory pre-employment checks. Join a business committed to partnership, integrity, and creating lasting value. Please note this role may be advertised under a different title than that used internally.
