2 jobs found

IT Change Manager - SC Cleared Contract: 6-Month Rolling Contract Rate: 75- 85 per hour (Inside IR35) Location: Reading (Hybrid - 3 days per week onsite) Security Clearance: Active SC Clearance required The Opportunity We are seeking an experienced IT Change Manager to take ownership of the end-to-end IT change management process, ensuring all changes across the IT environment are managed in a controlled, compliant, and risk-aware manner. You will play a critical role in maintaining service stability and operational excellence by overseeing the planning, assessment, authorisation, scheduling, implementation, and review of IT changes while working closely with stakeholders across Digital Information and the wider business. Key Responsibilities Change Management Governance Manage the complete IT change management lifecycle, ensuring all changes are logged, assessed, authorised, implemented, and reviewed in line with established governance processes. Maintain robust controls to minimise risk to service availability and business operations. Risk & Impact Assessment Evaluate the potential impact and risks associated with proposed changes to infrastructure, applications, and business services. Ensure appropriate mitigation strategies are identified and implemented. Change Advisory Board (CAB) Management Organise, facilitate, and lead Change Advisory Board (CAB) meetings. Collaborate with technical teams, service owners, and business stakeholders to review and approve changes. Change Scheduling & Communications Coordinate change calendars and implementation schedules. Ensure effective communication of planned changes to all impacted stakeholders. Performance & Continuous Improvement Develop, monitor, and report on key change management metrics, including: Change success rates Failed changes Emergency changes Change-related incidents Drive continual improvement initiatives to enhance change efficiency and reduce service disruption. Post-Implementation Review Conduct post-change reviews to assess outcomes, identify lessons learned, and improve future change delivery. Key Objectives Ensure IT changes are delivered in a controlled, timely, and risk-managed manner. Minimise disruption to critical business services. Maintain transparency, governance, and accountability across all change activities. Support effective planning and alignment with business priorities. Ensure compliance with internal governance standards and external regulatory requirements. Essential Skills & Experience Active SC Clearance . Sole UK National status. Minimum of 5 years' experience in IT service delivery and/or IT change management. Strong experience operating within ITIL-based service environments . Experience establishing and managing SLAs, KPIs, and service performance metrics . Strong understanding of ITSM platforms , particularly ServiceNow . Good understanding of core IT infrastructure, including servers, networks, and enterprise technology environments. Experience with service monitoring tools and technologies. Excellent stakeholder management, communication, and facilitation skills. Strong analytical and problem-solving abilities. High levels of professionalism and integrity when handling sensitive information. Proficiency with Microsoft Office applications. Qualifications Essential IT Service Management certification (e.g., ITIL v3/v4 ). Desirable Bachelor's degree in Information Technology, Computer Science, or a related discipline. PMP or other recognised project management qualifications. Experience with data analysis and reporting tools. Ability to manage multiple priorities in a fast-paced environment. What's on Offer? 6-month rolling contract 75- 85 per hour (Inside IR35) Hybrid working - 3 days per week onsite in Reading Opportunity to contribute to a business shaping the future of international defence collaboration Work within a highly secure, mission-critical environment alongside industry-leading experts If you hold active SC clearance, meet the nationality requirements, and have a strong background in IT Change Management within enterprise environments, we'd welcome your application.

Job title: DV Cleared 4th Line Cloud Engineer Location: Basingstoke 5 days onsite Duration: 6 months Rate: Up to 575 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our client, a leader in innovative technology solutions, is hiring for a talented 4th Line Cloud Engineer to join a dedicated team supporting high-profile users on the project. This is an exciting opportunity to work in a dynamic environment, delivering impactful solutions that contribute to building trust and sustainability through technology. What you'll be doing: Responding to complex escalations from 3rd Line engineers and assisting in problem management investigations Managing VMware products and associated monitoring tools such as vCenter, ESXi, SDDC Manager, and Solarwinds Automating manual tasks to improve efficiency and minimise downtime Identifying single points of failure and designing resilient solutions Managing obsolescence for applications and operating systems Collaborating with stakeholders and the management team to ensure seamless service delivery What you'll bring: Extensive cloud administration experience with tools like Broadcom SDDC Manager, vCenter, ESXi Experience with event management tools such as SCOM or Solarwinds Cloud capacity management skills, e.g., Aria Ops Strong understanding of Active Directory Domain Services (Windows 2019 or newer, DNS) Virtual networking experience in cloud environments and multi-tenant management Proven ability to handle high-profile escalations and provide technical leadership DV clearance and UK sole nationality required Additional skills: Knowledge of ITSM tools and processes Familiarity with VMware vCenter (usage, not administration) Adaptability to change and shifting priorities Understanding of ITIL and Agile methodologies Join a team committed to innovation and sustainability, where your expertise will make a real difference. If you're ready to take on a challenging role with a forward-thinking organisation, we want to hear from you! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.