3rd Line IT Support Engineer Reading, Berkshire Hybrid Working 45,000 to 50,000 DOE Are you a senior IT professional who enjoys solving complex technical challenges, working directly with customers, and being involved in projects that make a real difference? We are working with a growing technology solutions provider that supports a wide range of small and medium sized businesses. Due to continued growth, they are looking for a talented 3rd Line IT Support Engineer / Infrastructure Engineer to join their team and provide expert technical support across their client base. This is a fantastic opportunity for an experienced engineer who wants more than just closing tickets. You will become a key technical resource within the business, acting as an escalation point, delivering infrastructure projects, improving client environments, and helping shape better technical solutions. The Role As a 3rd Line IT Support Engineer, you will be responsible for resolving complex technical issues, supporting clients, delivering projects, and providing technical guidance to the wider team. You will work across a varied technology environment including Microsoft 365, Azure, networking, servers, security and automation. Your responsibilities will include: Acting as the escalation point for complex 3rd line technical issues Designing, deploying and supporting Microsoft 365 environments including Exchange Online, SharePoint, Teams, Intune, Entra ID and Microsoft Defender Creating PowerShell scripts to automate processes and improve efficiency Building Power Automate workflows to enhance client and internal processes Managing Windows Server environments including Active Directory, Group Policy, DNS, DHCP and file services Supporting network infrastructure including switches, firewalls, VLANs, VPNs and wireless solutions Managing Azure environments including virtual machines, storage, networking and identity services Delivering infrastructure projects from initial design through to implementation and documentation Proactively monitoring and maintaining customer systems using RMM tools Supporting and mentoring junior engineers within the team Maintaining accurate documentation and customer records What We Are Looking For You will ideally have: 4+ years experience within a technical support, infrastructure or managed service environment Strong experience working at 3rd line level Excellent Microsoft 365 administration experience Advanced PowerShell scripting skills Experience building Power Automate workflows Strong knowledge of Windows Server, Active Directory and Group Policy Good networking knowledge including TCP/IP, VLANs, routing, firewalls and switches Hands on Azure experience Experience with RMM and MDM tools such as N central and Intune Strong customer facing communication skills and the ability to explain technical solutions clearly Experience working within Cyber Essentials, ITIL or ISO aligned environments would be advantageous. Relevant certifications such as Microsoft certifications, AZ 104, MS 102, CCNA or ITIL would be beneficial but are not essential. Why Join? This is an opportunity to join a growing technology business where your experience will genuinely make an impact. You will be joining a supportive team where no two days are the same, with the opportunity to work on interesting client projects, develop your skills and take ownership of your technical expertise. Benefits include: 45,000 to 50,000 salary depending on experience Hybrid working Private healthcare Company pension On site parking Monday to Friday working hours Based in Reading with excellent access to transport links and close to the M4, this role offers the perfect blend of office based teamwork, remote working and client interaction. If you are an experienced 3rd line engineer looking for a role where you can make a real difference, we would love to hear from you. INDAV
Jul 12, 2026
Full time
3rd Line IT Support Engineer Reading, Berkshire Hybrid Working 45,000 to 50,000 DOE Are you a senior IT professional who enjoys solving complex technical challenges, working directly with customers, and being involved in projects that make a real difference? We are working with a growing technology solutions provider that supports a wide range of small and medium sized businesses. Due to continued growth, they are looking for a talented 3rd Line IT Support Engineer / Infrastructure Engineer to join their team and provide expert technical support across their client base. This is a fantastic opportunity for an experienced engineer who wants more than just closing tickets. You will become a key technical resource within the business, acting as an escalation point, delivering infrastructure projects, improving client environments, and helping shape better technical solutions. The Role As a 3rd Line IT Support Engineer, you will be responsible for resolving complex technical issues, supporting clients, delivering projects, and providing technical guidance to the wider team. You will work across a varied technology environment including Microsoft 365, Azure, networking, servers, security and automation. Your responsibilities will include: Acting as the escalation point for complex 3rd line technical issues Designing, deploying and supporting Microsoft 365 environments including Exchange Online, SharePoint, Teams, Intune, Entra ID and Microsoft Defender Creating PowerShell scripts to automate processes and improve efficiency Building Power Automate workflows to enhance client and internal processes Managing Windows Server environments including Active Directory, Group Policy, DNS, DHCP and file services Supporting network infrastructure including switches, firewalls, VLANs, VPNs and wireless solutions Managing Azure environments including virtual machines, storage, networking and identity services Delivering infrastructure projects from initial design through to implementation and documentation Proactively monitoring and maintaining customer systems using RMM tools Supporting and mentoring junior engineers within the team Maintaining accurate documentation and customer records What We Are Looking For You will ideally have: 4+ years experience within a technical support, infrastructure or managed service environment Strong experience working at 3rd line level Excellent Microsoft 365 administration experience Advanced PowerShell scripting skills Experience building Power Automate workflows Strong knowledge of Windows Server, Active Directory and Group Policy Good networking knowledge including TCP/IP, VLANs, routing, firewalls and switches Hands on Azure experience Experience with RMM and MDM tools such as N central and Intune Strong customer facing communication skills and the ability to explain technical solutions clearly Experience working within Cyber Essentials, ITIL or ISO aligned environments would be advantageous. Relevant certifications such as Microsoft certifications, AZ 104, MS 102, CCNA or ITIL would be beneficial but are not essential. Why Join? This is an opportunity to join a growing technology business where your experience will genuinely make an impact. You will be joining a supportive team where no two days are the same, with the opportunity to work on interesting client projects, develop your skills and take ownership of your technical expertise. Benefits include: 45,000 to 50,000 salary depending on experience Hybrid working Private healthcare Company pension On site parking Monday to Friday working hours Based in Reading with excellent access to transport links and close to the M4, this role offers the perfect blend of office based teamwork, remote working and client interaction. If you are an experienced 3rd line engineer looking for a role where you can make a real difference, we would love to hear from you. INDAV
Martin Veasey Talent Solutions
Northampton, Northamptonshire
TECHNICAL SUPPORT MANAGER Future Infrastructure Manager Opportunity Northampton, East Midlands (On Site) c 45,000 + Uncapped Bonus + Benefits Are you a Technical Support Manager, IT Support Manager, Service Desk Manager or Senior Support Engineer looking for the opportunity to step beyond traditional support management and build a career in infrastructure, cloud technology and IT operations? This is a newly created role within a high-growth, technology-driven organisation that is investing heavily in Azure, Microsoft 365, cybersecurity, AI and data. Reporting directly to the Head of Technology, you will play a key role in shaping and scaling the internal support function whilst developing towards broader infrastructure and operational leadership responsibilities. This is not a traditional Helpdesk Manager role. The business is experiencing sustained growth and is investing heavily in technology as a strategic enabler. This newly created position offers the opportunity to build, improve and scale the support function whilst developing your own career towards broader infrastructure, cybersecurity and IT operations leadership. The Opportunity You will lead and develop a team of two Helpdesk Engineers whilst taking ownership of the day-to-day operation of the support function. Alongside team leadership, you will remain hands-on technically, acting as the senior escalation point for more complex issues across Microsoft Azure, Microsoft 365, Entra ID, Intune, Exchange Online, VPN connectivity, endpoint management and business-critical SaaS platforms. You will have the opportunity to introduce structure, improve service levels, strengthen reporting, enhance documentation, improve ticket ownership and help create a highly effective and scalable support function capable of supporting a growing organisation. The role also offers exposure to wider infrastructure and cybersecurity initiatives, including asset visibility, vulnerability management, endpoint security and operational governance. This is an opportunity to influence how technology support is delivered rather than simply maintain existing processes. Key Responsibilities Lead, coach and develop a team of Helpdesk Engineers Act as the senior technical escalation point for complex support issues Support and administer Microsoft Azure, Microsoft 365, Entra ID and Intune environments Manage user onboarding, offboarding and access controls Improve support processes, documentation and service standards Introduce and monitor practical SLAs and performance metrics Produce meaningful reporting on ticket volumes, service performance and recurring issues Support CRM and SaaS platforms including user administration and permissions Contribute to infrastructure, cybersecurity and vulnerability management initiatives Work closely with technology leadership, software engineering and external technology partners About You You may currently be working as a: Technical Support Manager IT Support Manager Service Desk Manager Helpdesk Manager Technical Team Leader Senior Support Engineer Infrastructure Support Engineer IT Operations Lead You will bring strong technical support and Microsoft cloud experience together with a desire to lead, improve and develop. Experience in some or all of the following would be highly beneficial: Microsoft Azure Microsoft 365 Entra ID / Azure Active Directory Microsoft Intune Exchange Online Endpoint Management VPN Technologies SaaS Platforms CRM Systems Cybersecurity or Vulnerability Management Tools Previous Zoho CRM experience would be advantageous but is not essential. More important than specific product experience is the ability to solve problems, improve processes, communicate effectively and take ownership. Why Join? Newly created position with genuine influence and visibility Direct reporting line into the Head of Technology Opportunity to shape and professionalise the support function Exposure to Azure infrastructure, cloud technologies and cybersecurity initiatives High-growth business investing heavily in technology, AI and data Clear progression path towards Infrastructure Management and broader IT Operations leadership Uncapped annual bonus opportunity Supportive, collaborative and ambitious technology team Modern cloud-based technology environment Package c 45,000 basic salary Uncapped annual bonus (typically 5%-15%) Benefits package Long-term career development opportunities If you are looking for a role where you can combine leadership, hands-on technical expertise, service improvement and future infrastructure responsibility within a growing technology-focused business, we would be delighted to hear from you.
Jul 11, 2026
Full time
TECHNICAL SUPPORT MANAGER Future Infrastructure Manager Opportunity Northampton, East Midlands (On Site) c 45,000 + Uncapped Bonus + Benefits Are you a Technical Support Manager, IT Support Manager, Service Desk Manager or Senior Support Engineer looking for the opportunity to step beyond traditional support management and build a career in infrastructure, cloud technology and IT operations? This is a newly created role within a high-growth, technology-driven organisation that is investing heavily in Azure, Microsoft 365, cybersecurity, AI and data. Reporting directly to the Head of Technology, you will play a key role in shaping and scaling the internal support function whilst developing towards broader infrastructure and operational leadership responsibilities. This is not a traditional Helpdesk Manager role. The business is experiencing sustained growth and is investing heavily in technology as a strategic enabler. This newly created position offers the opportunity to build, improve and scale the support function whilst developing your own career towards broader infrastructure, cybersecurity and IT operations leadership. The Opportunity You will lead and develop a team of two Helpdesk Engineers whilst taking ownership of the day-to-day operation of the support function. Alongside team leadership, you will remain hands-on technically, acting as the senior escalation point for more complex issues across Microsoft Azure, Microsoft 365, Entra ID, Intune, Exchange Online, VPN connectivity, endpoint management and business-critical SaaS platforms. You will have the opportunity to introduce structure, improve service levels, strengthen reporting, enhance documentation, improve ticket ownership and help create a highly effective and scalable support function capable of supporting a growing organisation. The role also offers exposure to wider infrastructure and cybersecurity initiatives, including asset visibility, vulnerability management, endpoint security and operational governance. This is an opportunity to influence how technology support is delivered rather than simply maintain existing processes. Key Responsibilities Lead, coach and develop a team of Helpdesk Engineers Act as the senior technical escalation point for complex support issues Support and administer Microsoft Azure, Microsoft 365, Entra ID and Intune environments Manage user onboarding, offboarding and access controls Improve support processes, documentation and service standards Introduce and monitor practical SLAs and performance metrics Produce meaningful reporting on ticket volumes, service performance and recurring issues Support CRM and SaaS platforms including user administration and permissions Contribute to infrastructure, cybersecurity and vulnerability management initiatives Work closely with technology leadership, software engineering and external technology partners About You You may currently be working as a: Technical Support Manager IT Support Manager Service Desk Manager Helpdesk Manager Technical Team Leader Senior Support Engineer Infrastructure Support Engineer IT Operations Lead You will bring strong technical support and Microsoft cloud experience together with a desire to lead, improve and develop. Experience in some or all of the following would be highly beneficial: Microsoft Azure Microsoft 365 Entra ID / Azure Active Directory Microsoft Intune Exchange Online Endpoint Management VPN Technologies SaaS Platforms CRM Systems Cybersecurity or Vulnerability Management Tools Previous Zoho CRM experience would be advantageous but is not essential. More important than specific product experience is the ability to solve problems, improve processes, communicate effectively and take ownership. Why Join? Newly created position with genuine influence and visibility Direct reporting line into the Head of Technology Opportunity to shape and professionalise the support function Exposure to Azure infrastructure, cloud technologies and cybersecurity initiatives High-growth business investing heavily in technology, AI and data Clear progression path towards Infrastructure Management and broader IT Operations leadership Uncapped annual bonus opportunity Supportive, collaborative and ambitious technology team Modern cloud-based technology environment Package c 45,000 basic salary Uncapped annual bonus (typically 5%-15%) Benefits package Long-term career development opportunities If you are looking for a role where you can combine leadership, hands-on technical expertise, service improvement and future infrastructure responsibility within a growing technology-focused business, we would be delighted to hear from you.
Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK s largest independent Managed Service Providers, recently ranked as World class by the Best Companies to work for awards. Be a key player in our Solution Design team The Solutions Support Consultant will support the Sales function by designing and positioning technical solutions that meet customer requirements, with a primary focus on Managed Service Provider (MSP) offerings. The role is largely desk-based and involves working closely with Account Managers, senior Solution Consultants, and technical teams to develop high-quality, commercially viable solutions leveraging Microsoft 365, Azure, and complementary platforms. Additionally, you will be responsible for: • Learning the full Opus IT product portfolio • Supporting Account Managers with proposals, solution overviews, high-level designs, and related documentation that effectively communicates customer requirements and recommended solutions • Preparing the technical detail for customer meetings, presentations, and bids, ensuring all aspects and methods are clearly articulated • Supporting customer engagements, including meetings, workshops, and solution presentations, presenting ideas in a structured and professional manner • Building positive relationships with customers, sales teams, and internal technical stakeholders is key to developing effective and cohesive solutions • Keeping up to date with manufacturer and supplier updates and holding necessary targeted agreed accreditations Salary £47-£52k Hybrid working - Based on a Wednesday in Reigate with occasional additional visit to office/client site The talents we are excited to see You will have the following experience/skills: • Min 3 years experience in the IT industry as a delivery engineer • Microsoft certified in M365 and Azure ecosystem • Experience with Acronis, Microsoft Defender, Mimecast and N-able • Knowledge of Cloud computing solutions (Azure, VMWare, Hyper-V) • Low-Level Data Networking design experience (LAN/WAN) • Experience with data networking security (ACL, firewall rules) • Some experience in a Presales / Consultant role, designing solutions and scoping support for M365 environments • Experience of escalating to manufacturers when required, working closely with them until successful resolution • Able to demonstrate focused customer care skills, both on site and remotely • Strong written skills are essential for producing clear, concise, and high-quality documentation, including proposals and solution summaries • Active listening skills are critical to accurately understand requirements and respond effectively to queries • Ability to work well in teams and an organised self-starter • Aligned with the Opus core values Your exclusive benefits • A comprehensive Private Healthcare and Cash Plan • Pension and life insurance • Entry to the £3,000 quarterly Dreamball draw • Personalised training and development pathways • Regular fully funded companywide events • Monthly outstanding performer accolades • Enriching paid volunteering days • A rewarding Refer a friend scheme (£1,000) • The flexibility to adjust your holiday allowance (25 days pa) • Complimentary daily breakfasts in the office Where your values align with ours Work together to win together Be brave and think differently Own it and never give up Strive to be the best Stay curious and keep learning Meet Opus Established in 1992, we are different to the rest, priding ourselves on being a customer-driven and service-led technology provider. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients. By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally. We have a Culture Club led by award-winning colleagues from across the business, giving our people a voice and helping shape a positive, inclusive workplace culture. From gathering feedback to social initiatives like our book and film club, it s all about bringing people together and creating a more engaging place to work. If you're ready to be part of a dynamic team and help us reach new heights, we'd love to hear from you.
Jul 11, 2026
Full time
Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK s largest independent Managed Service Providers, recently ranked as World class by the Best Companies to work for awards. Be a key player in our Solution Design team The Solutions Support Consultant will support the Sales function by designing and positioning technical solutions that meet customer requirements, with a primary focus on Managed Service Provider (MSP) offerings. The role is largely desk-based and involves working closely with Account Managers, senior Solution Consultants, and technical teams to develop high-quality, commercially viable solutions leveraging Microsoft 365, Azure, and complementary platforms. Additionally, you will be responsible for: • Learning the full Opus IT product portfolio • Supporting Account Managers with proposals, solution overviews, high-level designs, and related documentation that effectively communicates customer requirements and recommended solutions • Preparing the technical detail for customer meetings, presentations, and bids, ensuring all aspects and methods are clearly articulated • Supporting customer engagements, including meetings, workshops, and solution presentations, presenting ideas in a structured and professional manner • Building positive relationships with customers, sales teams, and internal technical stakeholders is key to developing effective and cohesive solutions • Keeping up to date with manufacturer and supplier updates and holding necessary targeted agreed accreditations Salary £47-£52k Hybrid working - Based on a Wednesday in Reigate with occasional additional visit to office/client site The talents we are excited to see You will have the following experience/skills: • Min 3 years experience in the IT industry as a delivery engineer • Microsoft certified in M365 and Azure ecosystem • Experience with Acronis, Microsoft Defender, Mimecast and N-able • Knowledge of Cloud computing solutions (Azure, VMWare, Hyper-V) • Low-Level Data Networking design experience (LAN/WAN) • Experience with data networking security (ACL, firewall rules) • Some experience in a Presales / Consultant role, designing solutions and scoping support for M365 environments • Experience of escalating to manufacturers when required, working closely with them until successful resolution • Able to demonstrate focused customer care skills, both on site and remotely • Strong written skills are essential for producing clear, concise, and high-quality documentation, including proposals and solution summaries • Active listening skills are critical to accurately understand requirements and respond effectively to queries • Ability to work well in teams and an organised self-starter • Aligned with the Opus core values Your exclusive benefits • A comprehensive Private Healthcare and Cash Plan • Pension and life insurance • Entry to the £3,000 quarterly Dreamball draw • Personalised training and development pathways • Regular fully funded companywide events • Monthly outstanding performer accolades • Enriching paid volunteering days • A rewarding Refer a friend scheme (£1,000) • The flexibility to adjust your holiday allowance (25 days pa) • Complimentary daily breakfasts in the office Where your values align with ours Work together to win together Be brave and think differently Own it and never give up Strive to be the best Stay curious and keep learning Meet Opus Established in 1992, we are different to the rest, priding ourselves on being a customer-driven and service-led technology provider. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients. By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally. We have a Culture Club led by award-winning colleagues from across the business, giving our people a voice and helping shape a positive, inclusive workplace culture. From gathering feedback to social initiatives like our book and film club, it s all about bringing people together and creating a more engaging place to work. If you're ready to be part of a dynamic team and help us reach new heights, we'd love to hear from you.
We're recruiting for an experienced Engineering Services Manager to lead the day-to-day delivery of enterprise IT services across Infrastructure, Networks and End User Computing. This is a hands-on leadership role, responsible for ensuring high service performance, driving continual improvement and supporting the development of a multi-disciplinary engineering team. Working closely with senior technical leadership, you'll help shape service delivery, manage operational risk and oversee the successful transition of new technologies into BAU support. Key Responsibilities Lead the day-to-day delivery of Engineering Services across Infrastructure, Networks and End User Devices. Ensure effective delivery of Incident, Request and Problem Management, meeting agreed SLAs and KPIs. Drive continual service improvement across people, processes and technology. Manage operational risks, governance and compliance activities. Support Agile/PI planning and coordinate engineering priorities. Lead service transition for new technologies into operational support. Coach and develop technical teams, promoting collaboration and continuous improvement. Work closely with technical stakeholders to improve service delivery and operational performance. About You You'll have experience leading technical engineering or infrastructure teams within a complex enterprise environment and possess strong knowledge of: Enterprise Infrastructure, Networks and End User Computing Microsoft 365, Azure and/or AWS IT Service Management (ITIL, Incident, Problem & Request Management) ServiceNow or similar ITSM tools Jira and Confluence IT security and compliance standards (ISO27001, Cyber Essentials, CIS) Service improvement, governance and operational risk management You'll be a collaborative leader with excellent stakeholder management skills and a passion for delivering high-quality IT services. What's on offer Hybrid working Flexible 37-hour working week Excellent pension and benefits package Ongoing learning and development Opportunity to influence and improve enterprise IT services
Jul 11, 2026
Full time
We're recruiting for an experienced Engineering Services Manager to lead the day-to-day delivery of enterprise IT services across Infrastructure, Networks and End User Computing. This is a hands-on leadership role, responsible for ensuring high service performance, driving continual improvement and supporting the development of a multi-disciplinary engineering team. Working closely with senior technical leadership, you'll help shape service delivery, manage operational risk and oversee the successful transition of new technologies into BAU support. Key Responsibilities Lead the day-to-day delivery of Engineering Services across Infrastructure, Networks and End User Devices. Ensure effective delivery of Incident, Request and Problem Management, meeting agreed SLAs and KPIs. Drive continual service improvement across people, processes and technology. Manage operational risks, governance and compliance activities. Support Agile/PI planning and coordinate engineering priorities. Lead service transition for new technologies into operational support. Coach and develop technical teams, promoting collaboration and continuous improvement. Work closely with technical stakeholders to improve service delivery and operational performance. About You You'll have experience leading technical engineering or infrastructure teams within a complex enterprise environment and possess strong knowledge of: Enterprise Infrastructure, Networks and End User Computing Microsoft 365, Azure and/or AWS IT Service Management (ITIL, Incident, Problem & Request Management) ServiceNow or similar ITSM tools Jira and Confluence IT security and compliance standards (ISO27001, Cyber Essentials, CIS) Service improvement, governance and operational risk management You'll be a collaborative leader with excellent stakeholder management skills and a passion for delivering high-quality IT services. What's on offer Hybrid working Flexible 37-hour working week Excellent pension and benefits package Ongoing learning and development Opportunity to influence and improve enterprise IT services
Leeds Federated Housing Association Ltd
City, Leeds
Job Title: Systems Administrator Location: Leeds Salary: £40,200 per year Job Type: Full time, Permanent We are looking for a proactive and technically skilled Systems Administrator to support, maintain, and continuously improve our IT infrastructure. This is a key role within the organisation, ensuring our systems and services remain secure, reliable, and high performing to support the delivery of essential housing services. You will play a central role in the administration and development of our Microsoft-based infrastructure environment, alongside supporting wider IT operations and end-user technology. What you'll do: Monitor infrastructure systems to ensure maximum availability, performance, and security of IT services Administer and support infrastructure systems including Microsoft stack, Sophos, Servers & Laptops Assist with maintenance of Infrastructure platforms in a secure, stable, and fully operational state Provide technical advice and recommendations regarding procurement of end-user hardware and software Create, review, and maintain technical documentation and user guidance materials Ensure company laptops and mobile devices comply with organisational security and compliance policies Deploy, maintain, and upgrade IT infrastructure systems and associated technologies Assist with Infrastructure deployments and upgrades to completed in line with agreed change control procedures, with minimal disruption to users and services Maintain that systems remain secure, supported, and operational following implementation Act as an escalation point for first-line IT support staff Provide professional and effective technical support What we're looking for: Can demonstrate experience of administering and supporting Microsoft 365 environments Experience with managing user accounts, permissions, and access controls Able to support and maintain Windows Server environments Experienced in supporting and troubleshooting Microsoft Office applications and end-user productivity tools within a business environment. Able to diagnose, troubleshoot, and resolve technical infrastructure and systems issues effectively Able to travel regularly between Leeds Federated Hubs, Head Office, and other operational sites to support service delivery in all areas of the role. Strong communication skills with the ability to explain technical concepts clearly to both technical and non-technical colleagues Can work independently, using own initiative to resolve issues, while also collaborating effectively within a wider IT team. If you are ready to take the next step in your career and want to be part of a purpose-driven organisation, apply today! Closing Date: 16th July 2026 Interviews Date: Week Commencing 27th July We reserve the right to close this vacancy if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. Leeds Federated is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community. The Company: Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire. Our mission is to enable the maximum number of people to access and live sustainably in good-value, affordable housing. Please click on the APPLY button to be redirected to our careers page to apply for this role. Candidates with the experience or relevant job titles of; Systems Administrator, IT Systems Administrator, Senior Systems Administrator, Infrastructure Administrator, Network & Systems Administrator, Windows Systems Administrator, Linux Systems Administrator, Cloud Systems Administrator, Server Administrator, IT Administrator, Technical Support Administrator, Systems Support Administrator, Infrastructure Support Engineer, Platform Administrator, IT Operations Administrator, DevOps Administrator, Systems Engineer, Infrastructure Engineer, IT Support Engineer, Technical Systems Engineer. may also be considered for this role.
Jul 11, 2026
Full time
Job Title: Systems Administrator Location: Leeds Salary: £40,200 per year Job Type: Full time, Permanent We are looking for a proactive and technically skilled Systems Administrator to support, maintain, and continuously improve our IT infrastructure. This is a key role within the organisation, ensuring our systems and services remain secure, reliable, and high performing to support the delivery of essential housing services. You will play a central role in the administration and development of our Microsoft-based infrastructure environment, alongside supporting wider IT operations and end-user technology. What you'll do: Monitor infrastructure systems to ensure maximum availability, performance, and security of IT services Administer and support infrastructure systems including Microsoft stack, Sophos, Servers & Laptops Assist with maintenance of Infrastructure platforms in a secure, stable, and fully operational state Provide technical advice and recommendations regarding procurement of end-user hardware and software Create, review, and maintain technical documentation and user guidance materials Ensure company laptops and mobile devices comply with organisational security and compliance policies Deploy, maintain, and upgrade IT infrastructure systems and associated technologies Assist with Infrastructure deployments and upgrades to completed in line with agreed change control procedures, with minimal disruption to users and services Maintain that systems remain secure, supported, and operational following implementation Act as an escalation point for first-line IT support staff Provide professional and effective technical support What we're looking for: Can demonstrate experience of administering and supporting Microsoft 365 environments Experience with managing user accounts, permissions, and access controls Able to support and maintain Windows Server environments Experienced in supporting and troubleshooting Microsoft Office applications and end-user productivity tools within a business environment. Able to diagnose, troubleshoot, and resolve technical infrastructure and systems issues effectively Able to travel regularly between Leeds Federated Hubs, Head Office, and other operational sites to support service delivery in all areas of the role. Strong communication skills with the ability to explain technical concepts clearly to both technical and non-technical colleagues Can work independently, using own initiative to resolve issues, while also collaborating effectively within a wider IT team. If you are ready to take the next step in your career and want to be part of a purpose-driven organisation, apply today! Closing Date: 16th July 2026 Interviews Date: Week Commencing 27th July We reserve the right to close this vacancy if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. Leeds Federated is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community. The Company: Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire. Our mission is to enable the maximum number of people to access and live sustainably in good-value, affordable housing. Please click on the APPLY button to be redirected to our careers page to apply for this role. Candidates with the experience or relevant job titles of; Systems Administrator, IT Systems Administrator, Senior Systems Administrator, Infrastructure Administrator, Network & Systems Administrator, Windows Systems Administrator, Linux Systems Administrator, Cloud Systems Administrator, Server Administrator, IT Administrator, Technical Support Administrator, Systems Support Administrator, Infrastructure Support Engineer, Platform Administrator, IT Operations Administrator, DevOps Administrator, Systems Engineer, Infrastructure Engineer, IT Support Engineer, Technical Systems Engineer. may also be considered for this role.
IT Team Lead Onsite working in Inverness Great salary and benefits on offer Head Resourcing is pleased to be working with a Scottish based organisation specialising in providing services to several sectors including Life Sciences, Renewables, Oil and Gas, Nuclear, and IT to name a few. Our client is looking to hire a talented IT Team Lead to join their Infrastructure team as they look to increase the team's capacity as the organisation continues to grow. The successful individual will take on a brand-new role within our clients IT structure and work closely with the IT manager on team training and coordination, as well as remaining fully hands on with day-to-day support and project work. This role requires experience across a range of Microsoft tools and technologies and the willingness to get involved at all levels as required. This is an excellent opportunity for an ambitious individual to join a growing team and well-established organisation. Essential skills: Experience in a Team Lead capacity OR coaching and mentoring junior engineers as a Senior Proven experience in 3 line infrastructure support Microsoft Windows Server VMware O365 Active Directory Antivirus and Internet Security Software (Windows defender for End Point) Azure administration Intune If this role sounds of interest and you would like to have a confidential chat to find out more, please apply or send your CV to to find out more.
Jul 11, 2026
Full time
IT Team Lead Onsite working in Inverness Great salary and benefits on offer Head Resourcing is pleased to be working with a Scottish based organisation specialising in providing services to several sectors including Life Sciences, Renewables, Oil and Gas, Nuclear, and IT to name a few. Our client is looking to hire a talented IT Team Lead to join their Infrastructure team as they look to increase the team's capacity as the organisation continues to grow. The successful individual will take on a brand-new role within our clients IT structure and work closely with the IT manager on team training and coordination, as well as remaining fully hands on with day-to-day support and project work. This role requires experience across a range of Microsoft tools and technologies and the willingness to get involved at all levels as required. This is an excellent opportunity for an ambitious individual to join a growing team and well-established organisation. Essential skills: Experience in a Team Lead capacity OR coaching and mentoring junior engineers as a Senior Proven experience in 3 line infrastructure support Microsoft Windows Server VMware O365 Active Directory Antivirus and Internet Security Software (Windows defender for End Point) Azure administration Intune If this role sounds of interest and you would like to have a confidential chat to find out more, please apply or send your CV to to find out more.
IT Manager Most IT Manager roles are about maintaining what's already there. This one is about building what's next. Ncounter is supporting an ambitious technology company that is expanding rapidly following significant growth and investment. Operating at the forefront of AI and secure technology, the organisation delivers real-world solutions into some of the UK's most security-conscious environments. These are operational systems that make a genuine difference, not research projects or proof-of-concepts. As the business continues to grow across multiple locations, they're looking for an experienced, hands-on IT Manager to take ownership of the internal technology estate. This is a role for someone who enjoys building secure, scalable environments and is just as comfortable configuring systems as they are advising senior leadership. You'll have significant influence over how the business grows, ensuring every office, device, platform and user is secure, resilient and ready to support future expansion. What you'll be doing Owning the internal IT environment across multiple UK and international locations. Designing and delivering secure Microsoft 365 services, including Entra ID, Intune, Microsoft Defender and Conditional Access. Administering and securing Atlassian platforms including Jira and Confluence, implementing governance and best practice. Planning and delivering new office technology deployments, from infrastructure through to secure end-user environments. Managing endpoint procurement, deployment and lifecycle management, working closely with suppliers and managed service providers. Driving continual improvements across security, identity, device management and operational resilience. Building strong relationships with technology vendors, ensuring high standards of service while maintaining technical ownership. Acting as a trusted advisor to senior leadership, balancing immediate business needs with long-term technology strategy. What we're looking for Proven experience as a senior IT Manager within a startup, scale-up or investment-backed organisation. A track record of building and securing Microsoft 365 environments, with deep expertise across Entra ID, Intune, Defender and Conditional Access. Hands-on administration of Jira and Confluence, including security hardening and governance. Experience establishing IT capability across multiple offices or international locations. Strong endpoint deployment and device management experience. Excellent supplier and vendor management skills. A practical, security-first mindset with experience delivering both physical and logical security controls. Someone who enjoys solving problems, takes ownership and thrives in fast-paced environments where priorities evolve quickly. Desirable experience Defence, National Security or other highly regulated industries. ISO 27001 or equivalent information security frameworks. Working closely alongside Information Security or CISO functions. Why join? You'll become part of a business that is setting the benchmark for secure technology delivery. Their assurance and accreditation capabilities are recognised as industry-leading, enabling them to deliver highly secure AI-powered solutions into some of the UK's most sensitive operational environments, where many larger organisations simply cannot operate. You'll work alongside exceptionally capable engineers and security professionals, helping build the internal technology platform that enables continued growth while supporting projects with genuine national importance. If you're an experienced IT Manager who enjoys taking ownership, building secure environments and helping ambitious organisations scale, we'd love to hear from you.
Jul 11, 2026
Full time
IT Manager Most IT Manager roles are about maintaining what's already there. This one is about building what's next. Ncounter is supporting an ambitious technology company that is expanding rapidly following significant growth and investment. Operating at the forefront of AI and secure technology, the organisation delivers real-world solutions into some of the UK's most security-conscious environments. These are operational systems that make a genuine difference, not research projects or proof-of-concepts. As the business continues to grow across multiple locations, they're looking for an experienced, hands-on IT Manager to take ownership of the internal technology estate. This is a role for someone who enjoys building secure, scalable environments and is just as comfortable configuring systems as they are advising senior leadership. You'll have significant influence over how the business grows, ensuring every office, device, platform and user is secure, resilient and ready to support future expansion. What you'll be doing Owning the internal IT environment across multiple UK and international locations. Designing and delivering secure Microsoft 365 services, including Entra ID, Intune, Microsoft Defender and Conditional Access. Administering and securing Atlassian platforms including Jira and Confluence, implementing governance and best practice. Planning and delivering new office technology deployments, from infrastructure through to secure end-user environments. Managing endpoint procurement, deployment and lifecycle management, working closely with suppliers and managed service providers. Driving continual improvements across security, identity, device management and operational resilience. Building strong relationships with technology vendors, ensuring high standards of service while maintaining technical ownership. Acting as a trusted advisor to senior leadership, balancing immediate business needs with long-term technology strategy. What we're looking for Proven experience as a senior IT Manager within a startup, scale-up or investment-backed organisation. A track record of building and securing Microsoft 365 environments, with deep expertise across Entra ID, Intune, Defender and Conditional Access. Hands-on administration of Jira and Confluence, including security hardening and governance. Experience establishing IT capability across multiple offices or international locations. Strong endpoint deployment and device management experience. Excellent supplier and vendor management skills. A practical, security-first mindset with experience delivering both physical and logical security controls. Someone who enjoys solving problems, takes ownership and thrives in fast-paced environments where priorities evolve quickly. Desirable experience Defence, National Security or other highly regulated industries. ISO 27001 or equivalent information security frameworks. Working closely alongside Information Security or CISO functions. Why join? You'll become part of a business that is setting the benchmark for secure technology delivery. Their assurance and accreditation capabilities are recognised as industry-leading, enabling them to deliver highly secure AI-powered solutions into some of the UK's most sensitive operational environments, where many larger organisations simply cannot operate. You'll work alongside exceptionally capable engineers and security professionals, helping build the internal technology platform that enables continued growth while supporting projects with genuine national importance. If you're an experienced IT Manager who enjoys taking ownership, building secure environments and helping ambitious organisations scale, we'd love to hear from you.
The Role at a Glance: Senior IT Support Engineer Windsor or East Berkshire Based + Travel Across Berkshire, Hampshire, Surrey & West London £38,000 - £40,000 Plus Benefits inc. 20 days holiday + Public Holidays + Birthday Off, Pension Scheme, Generous Mileage Allowance About Us Active IT is a growing IT consultancy providing managed services and project delivery to SMEs and preparatory schools across the South East. We pride ourselves on a flexible, bespoke approach, working closely with each client to design and deliver the right technical solution for their business. With over twenty years of experience behind us, we combine the responsiveness of a small team with the depth of a mature consultancy. The Opportunity We are looking for an experienced and motivated Senior IT Support Engineer to join our technical delivery team. You will represent Active IT on site at client locations across Berkshire, Hampshire, Surrey and West London, as well as supporting in house and remote project work from our Windsor head office. This is a varied role that will suit someone who enjoys problem solving, building relationships with clients, and working across a broad range of modern technologies. You will be exposed to everything from day to day support and infrastructure projects through to cyber security, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport are essential, as you will be travelling to client sites regularly. A generous mileage allowance is paid for all business travel. All successful candidates will be required to pass an Enhanced DBS check. We are looking for someone with at least five years of customer facing experience and a minimum of two years in a commercial IT support or projects role. A degree or relevant technical qualification is preferred, and recent Microsoft certifications will be highly regarded. Required Technical Skills • Windows Server 2019, 2022 and 2025 • Microsoft 365 advanced administration, including Exchange Online, SharePoint and Teams • Mobile device management, including Microsoft Intune and Endpoint Manager • Microsoft Entra ID (formerly Azure AD), Conditional Access and MFA • Active Directory, Group Policy and hybrid identity • Hyper V and VMware virtualisation • Windows, macOS and iPadOS desktop and device support • DNS and DHCP • Networking fundamentals: firewalls, routing, NAT, VLANs and switching • Wi Fi technologies, including UniFi or equivalent enterprise platforms • Firewall management, ideally SonicWall or similar • VPN technologies, including SSL and site to site • PC and laptop hardware diagnostics and build Desirable Skills • Jamf Pro or Jamf School for Apple device management • Microsoft Azure infrastructure and administration • Apple Business Manager and Apple School Manager • Google Workspace and Chrome device management • DNS filtering platforms such as DNSFilter or Cisco Umbrella • Backup and disaster recovery solutions, including Datto, Veeam or Microsoft 365 backup • Cyber Essentials and Cyber Essentials Plus experience • Safeguarding technologies used in education, such as Senso or Classroom Cloud • VoIP and cloud telephony platforms Qualifications Any of the following would be an advantage: • Degree level IT qualification or equivalent demonstrable industry experience • Microsoft 365 Certified: Modern Desktop Administrator, Endpoint Administrator or Identity and Access Administrator • Microsoft Azure Fundamentals (AZ 900) or Administrator (AZ 104) • Jamf Certified Associate or Jamf Certified Tech • CompTIA Network+ or Security+ General Requirements • Two or more years in a client facing, hands on technical role • Excellent verbal and written communication skills • Positive, can do attitude with the confidence to engage stakeholders at all levels • Genuine passion for IT and technology • Five or more GCSEs including English • Smart, professional appearance The Package • £38,000 to £40,000 per annum, depending on experience • Contributory pension scheme • Generous mileage allowance for business travel • 20 days annual leave plus UK public holidays • Your birthday off as an additional day of leave • Ongoing training and certification support • Friendly, collaborative team environment Apply today and be part of a team using technology to drive real-world sustainability impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Jul 11, 2026
Full time
The Role at a Glance: Senior IT Support Engineer Windsor or East Berkshire Based + Travel Across Berkshire, Hampshire, Surrey & West London £38,000 - £40,000 Plus Benefits inc. 20 days holiday + Public Holidays + Birthday Off, Pension Scheme, Generous Mileage Allowance About Us Active IT is a growing IT consultancy providing managed services and project delivery to SMEs and preparatory schools across the South East. We pride ourselves on a flexible, bespoke approach, working closely with each client to design and deliver the right technical solution for their business. With over twenty years of experience behind us, we combine the responsiveness of a small team with the depth of a mature consultancy. The Opportunity We are looking for an experienced and motivated Senior IT Support Engineer to join our technical delivery team. You will represent Active IT on site at client locations across Berkshire, Hampshire, Surrey and West London, as well as supporting in house and remote project work from our Windsor head office. This is a varied role that will suit someone who enjoys problem solving, building relationships with clients, and working across a broad range of modern technologies. You will be exposed to everything from day to day support and infrastructure projects through to cyber security, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport are essential, as you will be travelling to client sites regularly. A generous mileage allowance is paid for all business travel. All successful candidates will be required to pass an Enhanced DBS check. We are looking for someone with at least five years of customer facing experience and a minimum of two years in a commercial IT support or projects role. A degree or relevant technical qualification is preferred, and recent Microsoft certifications will be highly regarded. Required Technical Skills • Windows Server 2019, 2022 and 2025 • Microsoft 365 advanced administration, including Exchange Online, SharePoint and Teams • Mobile device management, including Microsoft Intune and Endpoint Manager • Microsoft Entra ID (formerly Azure AD), Conditional Access and MFA • Active Directory, Group Policy and hybrid identity • Hyper V and VMware virtualisation • Windows, macOS and iPadOS desktop and device support • DNS and DHCP • Networking fundamentals: firewalls, routing, NAT, VLANs and switching • Wi Fi technologies, including UniFi or equivalent enterprise platforms • Firewall management, ideally SonicWall or similar • VPN technologies, including SSL and site to site • PC and laptop hardware diagnostics and build Desirable Skills • Jamf Pro or Jamf School for Apple device management • Microsoft Azure infrastructure and administration • Apple Business Manager and Apple School Manager • Google Workspace and Chrome device management • DNS filtering platforms such as DNSFilter or Cisco Umbrella • Backup and disaster recovery solutions, including Datto, Veeam or Microsoft 365 backup • Cyber Essentials and Cyber Essentials Plus experience • Safeguarding technologies used in education, such as Senso or Classroom Cloud • VoIP and cloud telephony platforms Qualifications Any of the following would be an advantage: • Degree level IT qualification or equivalent demonstrable industry experience • Microsoft 365 Certified: Modern Desktop Administrator, Endpoint Administrator or Identity and Access Administrator • Microsoft Azure Fundamentals (AZ 900) or Administrator (AZ 104) • Jamf Certified Associate or Jamf Certified Tech • CompTIA Network+ or Security+ General Requirements • Two or more years in a client facing, hands on technical role • Excellent verbal and written communication skills • Positive, can do attitude with the confidence to engage stakeholders at all levels • Genuine passion for IT and technology • Five or more GCSEs including English • Smart, professional appearance The Package • £38,000 to £40,000 per annum, depending on experience • Contributory pension scheme • Generous mileage allowance for business travel • 20 days annual leave plus UK public holidays • Your birthday off as an additional day of leave • Ongoing training and certification support • Friendly, collaborative team environment Apply today and be part of a team using technology to drive real-world sustainability impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Spectrum IT Recruitment
Gloucester, Gloucestershire
Infrastructure Specialist - (Microsoft 365 SME) Gloucester (Hybrid) Up to £65,000 + Benefits Are you a Microsoft technology expert looking to take ownership of enterprise-scale Microsoft 365 environments? We're seeking a Microsoft specialist to join a growing technical team as the go-to Microsoft Subject Matter Expert (SME). This is an opportunity for an experienced engineer who thrives on designing, securing, and optimising modern Microsoft environments while acting as a trusted advisor to customers and internal stakeholders. Working across a diverse customer base, you will lead the design and delivery of Microsoft 365, identity, endpoint management, and security solutions, helping organisations maximise their investment in Microsoft's cloud technologies. What You'll Be Doing Act as the Microsoft 365 SME, providing technical leadership and best practice guidance across customer environments. Design, deploy, and optimise Microsoft 365 solutions including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft 365 Groups. Lead Microsoft tenant assessments, migrations, remediation projects, and platform modernisation initiatives. Architect and manage secure identity solutions using Microsoft Entra ID. Implement advanced Microsoft security technologies including Conditional Access, MFA, Passwordless Authentication, Privileged Identity Management (PIM), Microsoft Defender, and Microsoft Purview. Manage endpoint security and device lifecycle management through Microsoft Intune and Windows Autopilot. Apply Microsoft Zero Trust principles and security best practices across customer estates. Support compliance, governance, and security frameworks including GDPR and ISO-aligned standards. Drive automation and operational efficiency through PowerShell scripting and process improvement. Act as the senior escalation point for complex technical issues and project delivery. Mentor engineers and contribute to the development of technical standards and service excellence. What We're Looking For Essential Experience Extensive hands-on experience with Microsoft 365 administration, architecture, and security. Deep technical expertise across: Microsoft Entra ID (Azure AD) Microsoft Intune & Windows Autopilot Microsoft Defender Suite Exchange Online SharePoint Online Microsoft Teams Conditional Access & Identity Security Strong understanding of endpoint management, identity governance, and Microsoft security best practices. Experience working within MSP, consultancy, or multi-tenant environments. Excellent stakeholder management and customer-facing communication skills. Ability to operate as a trusted Microsoft SME and technical authority. Desirable Experience PowerShell scripting and automation. Microsoft Sentinel. Defender XDR. Experience driving technical standards, governance, and engineering improvements. Certifications (Desirable) MS-102: Microsoft 365 Administrator MD-102: Endpoint Administrator SC-Series Security Certifications AZ-Series Azure Certifications Why Join Us? This is an opportunity to become the Microsoft technical authority within a highly respected technology business. You'll work with the latest Microsoft cloud, security, and workplace technologies, influence technical strategy, and play a key role in delivering secure, modern workplace solutions for customers. If you're passionate about Microsoft technologies and want a role where your expertise genuinely makes an impact, we'd love to hear from you. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Jul 10, 2026
Full time
Infrastructure Specialist - (Microsoft 365 SME) Gloucester (Hybrid) Up to £65,000 + Benefits Are you a Microsoft technology expert looking to take ownership of enterprise-scale Microsoft 365 environments? We're seeking a Microsoft specialist to join a growing technical team as the go-to Microsoft Subject Matter Expert (SME). This is an opportunity for an experienced engineer who thrives on designing, securing, and optimising modern Microsoft environments while acting as a trusted advisor to customers and internal stakeholders. Working across a diverse customer base, you will lead the design and delivery of Microsoft 365, identity, endpoint management, and security solutions, helping organisations maximise their investment in Microsoft's cloud technologies. What You'll Be Doing Act as the Microsoft 365 SME, providing technical leadership and best practice guidance across customer environments. Design, deploy, and optimise Microsoft 365 solutions including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft 365 Groups. Lead Microsoft tenant assessments, migrations, remediation projects, and platform modernisation initiatives. Architect and manage secure identity solutions using Microsoft Entra ID. Implement advanced Microsoft security technologies including Conditional Access, MFA, Passwordless Authentication, Privileged Identity Management (PIM), Microsoft Defender, and Microsoft Purview. Manage endpoint security and device lifecycle management through Microsoft Intune and Windows Autopilot. Apply Microsoft Zero Trust principles and security best practices across customer estates. Support compliance, governance, and security frameworks including GDPR and ISO-aligned standards. Drive automation and operational efficiency through PowerShell scripting and process improvement. Act as the senior escalation point for complex technical issues and project delivery. Mentor engineers and contribute to the development of technical standards and service excellence. What We're Looking For Essential Experience Extensive hands-on experience with Microsoft 365 administration, architecture, and security. Deep technical expertise across: Microsoft Entra ID (Azure AD) Microsoft Intune & Windows Autopilot Microsoft Defender Suite Exchange Online SharePoint Online Microsoft Teams Conditional Access & Identity Security Strong understanding of endpoint management, identity governance, and Microsoft security best practices. Experience working within MSP, consultancy, or multi-tenant environments. Excellent stakeholder management and customer-facing communication skills. Ability to operate as a trusted Microsoft SME and technical authority. Desirable Experience PowerShell scripting and automation. Microsoft Sentinel. Defender XDR. Experience driving technical standards, governance, and engineering improvements. Certifications (Desirable) MS-102: Microsoft 365 Administrator MD-102: Endpoint Administrator SC-Series Security Certifications AZ-Series Azure Certifications Why Join Us? This is an opportunity to become the Microsoft technical authority within a highly respected technology business. You'll work with the latest Microsoft cloud, security, and workplace technologies, influence technical strategy, and play a key role in delivering secure, modern workplace solutions for customers. If you're passionate about Microsoft technologies and want a role where your expertise genuinely makes an impact, we'd love to hear from you. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Reading, Berkshire
IT Trackside Support Engineer Up to £42,000 DOE Fixed-Term Contract Brixworth - F1 Are you an experienced 3rd Line IT Support Engineer looking for a role that combines cutting-edge technology with the fast-paced world of motorsport? We're looking for a technically strong and customer-focused IT professional to join a specialist Trackside IT team, providing mission-critical support to race operations and testing environments. This is a unique opportunity to work with advanced technologies, support high-profile stakeholders, and play a key role in ensuring IT services perform flawlessly in demanding, time-sensitive environments. The Role As a Trackside Support Engineer, you'll provide expert operational support across a diverse technology estate while acting as a senior technical escalation point for complex incidents and projects. Working within a small, highly skilled team, you'll deliver exceptional support both on-site and remotely, ensuring business-critical systems remain available throughout testing and race events. You'll also contribute to continual service improvement, technical projects and mentoring colleagues where required. This role includes participation in an out-of-hours support rota, including 24/7 remote support during Formula 1 and Formula E race seasons. Key Responsibilities Provide expert 3rd Line technical support across Trackside and Test Operations environments. Own incidents, requests and escalations through to successful resolution. Deliver technical solutions throughout the ITIL service lifecycle. Act as a technical SME, supporting colleagues and key business stakeholders. Identify opportunities to improve IT services, processes, reliability, security and performance. Ensure all work adheres to IT governance, security standards and best practice. Build strong relationships with internal teams and third-party suppliers. Support operational and project-based activities while meeting demanding SLAs and deadlines. Champion service improvements and continual innovation. Technical Skills & Experience We're looking for an experienced IT Support Engineer with strong 3rd Line troubleshooting skills and experience across the following technologies: Windows 10 & Windows 11 Mobile Operating Systems (iOS & Android) Microsoft Azure Stack Microsoft 365 Multi-vendor hardware build, deployment and break/fix Active Directory Group Policy Management Change Management Jira ITSM (or equivalent ITSM platform) Networking including TCP/IP, DNS, DHCP, WAN, LAN and VLAN Cloud and physical storage technologies Performance monitoring, availability monitoring and restoration 2-3+ years' experience in a senior IT Support / 3rd Line Support role or equivalent Qualifications Essential ITIL Foundation (v3 or v4) CCNA certification or equivalent networking knowledge Degree or equivalent commercial experience Desirable Microsoft Certifications CCNA Certification Previous Formula 1 Trackside experience (or similar high-performance environment) A genuine passion for Formula 1 and Formula E About You You'll be: Adaptable and able to thrive under pressure Resilient and capable of making quick decisions in fast-paced environments Customer-focused with excellent communication skills Detail-oriented with a commitment to quality Approachable and collaborative Skilled at analysing technical issues and identifying effective solutions Passionate about technology and motorsport What's on Offer? Salary up to £42,000 DOE Opportunity to support world-class motorsport operations Exposure to cutting-edge technologies A varied role combining operational support and technical projects Work within a highly skilled, collaborative IT team Excellent opportunity to develop specialist Trackside IT expertise
Jul 10, 2026
Full time
IT Trackside Support Engineer Up to £42,000 DOE Fixed-Term Contract Brixworth - F1 Are you an experienced 3rd Line IT Support Engineer looking for a role that combines cutting-edge technology with the fast-paced world of motorsport? We're looking for a technically strong and customer-focused IT professional to join a specialist Trackside IT team, providing mission-critical support to race operations and testing environments. This is a unique opportunity to work with advanced technologies, support high-profile stakeholders, and play a key role in ensuring IT services perform flawlessly in demanding, time-sensitive environments. The Role As a Trackside Support Engineer, you'll provide expert operational support across a diverse technology estate while acting as a senior technical escalation point for complex incidents and projects. Working within a small, highly skilled team, you'll deliver exceptional support both on-site and remotely, ensuring business-critical systems remain available throughout testing and race events. You'll also contribute to continual service improvement, technical projects and mentoring colleagues where required. This role includes participation in an out-of-hours support rota, including 24/7 remote support during Formula 1 and Formula E race seasons. Key Responsibilities Provide expert 3rd Line technical support across Trackside and Test Operations environments. Own incidents, requests and escalations through to successful resolution. Deliver technical solutions throughout the ITIL service lifecycle. Act as a technical SME, supporting colleagues and key business stakeholders. Identify opportunities to improve IT services, processes, reliability, security and performance. Ensure all work adheres to IT governance, security standards and best practice. Build strong relationships with internal teams and third-party suppliers. Support operational and project-based activities while meeting demanding SLAs and deadlines. Champion service improvements and continual innovation. Technical Skills & Experience We're looking for an experienced IT Support Engineer with strong 3rd Line troubleshooting skills and experience across the following technologies: Windows 10 & Windows 11 Mobile Operating Systems (iOS & Android) Microsoft Azure Stack Microsoft 365 Multi-vendor hardware build, deployment and break/fix Active Directory Group Policy Management Change Management Jira ITSM (or equivalent ITSM platform) Networking including TCP/IP, DNS, DHCP, WAN, LAN and VLAN Cloud and physical storage technologies Performance monitoring, availability monitoring and restoration 2-3+ years' experience in a senior IT Support / 3rd Line Support role or equivalent Qualifications Essential ITIL Foundation (v3 or v4) CCNA certification or equivalent networking knowledge Degree or equivalent commercial experience Desirable Microsoft Certifications CCNA Certification Previous Formula 1 Trackside experience (or similar high-performance environment) A genuine passion for Formula 1 and Formula E About You You'll be: Adaptable and able to thrive under pressure Resilient and capable of making quick decisions in fast-paced environments Customer-focused with excellent communication skills Detail-oriented with a commitment to quality Approachable and collaborative Skilled at analysing technical issues and identifying effective solutions Passionate about technology and motorsport What's on Offer? Salary up to £42,000 DOE Opportunity to support world-class motorsport operations Exposure to cutting-edge technologies A varied role combining operational support and technical projects Work within a highly skilled, collaborative IT team Excellent opportunity to develop specialist Trackside IT expertise
A prominent player in the Defence & Security sector, is seeking an IT Support Engineer to join their team on a contract basis. The role is based at their Head Office in Buckinghamshire and will involve providing first- and second-line technical support to ensure the smooth operation of IT services within the organisation. Key Responsibilities: Provide first- and second-line support for incidents and service requests via the IT service management system. Diagnose and resolve hardware, software, and network issues across desktop and laptop environments. Manage user accounts, permissions, and access controls within Active Directory and Microsoft 365. Administer and support Microsoft 365 services, including Teams and Exchange Online mailboxes. Build, configure, and deploy Windows desktop devices in line with company standards. Support onboarding and offboarding processes, including account provisioning and equipment setup. Escalate complex issues to senior engineers or third-party vendors where required. Maintain accurate and up-to-date documentation of incidents, solutions, and system configurations. Contribute to service improvement initiatives, automation opportunities, and knowledge base development. Support IT projects and infrastructure changes as required. Job Requirements: Experience in IT support roles, providing both 1st and 2nd line support. Strong knowledge of Windows desktop operating systems (Windows 11), including configuration and troubleshooting. Experience administering and supporting Windows Active Directory. Hands-on experience with Microsoft 365 administration, including Teams and Exchange Online. Understanding of endpoint management principles (e.g., Intune, device configuration, patching). Good understanding of basic networking concepts (DNS, DHCP, TCP/IP, VPN connectivity). Familiarity with IT service management tools and incident handling processes. Ability to follow structured troubleshooting methodologies and root cause analysis techniques. Strong communication skills, with the ability to explain technical issues clearly to non-technical users. Customer-focused approach with a commitment to delivering high-quality service. If you are an experienced IT Support Engineer with a background in providing 1st and 2nd line support, and looking for an exciting contract opportunity within the Defence & Security sector, we would love to hear from you. Apply now!
Jul 10, 2026
Contractor
A prominent player in the Defence & Security sector, is seeking an IT Support Engineer to join their team on a contract basis. The role is based at their Head Office in Buckinghamshire and will involve providing first- and second-line technical support to ensure the smooth operation of IT services within the organisation. Key Responsibilities: Provide first- and second-line support for incidents and service requests via the IT service management system. Diagnose and resolve hardware, software, and network issues across desktop and laptop environments. Manage user accounts, permissions, and access controls within Active Directory and Microsoft 365. Administer and support Microsoft 365 services, including Teams and Exchange Online mailboxes. Build, configure, and deploy Windows desktop devices in line with company standards. Support onboarding and offboarding processes, including account provisioning and equipment setup. Escalate complex issues to senior engineers or third-party vendors where required. Maintain accurate and up-to-date documentation of incidents, solutions, and system configurations. Contribute to service improvement initiatives, automation opportunities, and knowledge base development. Support IT projects and infrastructure changes as required. Job Requirements: Experience in IT support roles, providing both 1st and 2nd line support. Strong knowledge of Windows desktop operating systems (Windows 11), including configuration and troubleshooting. Experience administering and supporting Windows Active Directory. Hands-on experience with Microsoft 365 administration, including Teams and Exchange Online. Understanding of endpoint management principles (e.g., Intune, device configuration, patching). Good understanding of basic networking concepts (DNS, DHCP, TCP/IP, VPN connectivity). Familiarity with IT service management tools and incident handling processes. Ability to follow structured troubleshooting methodologies and root cause analysis techniques. Strong communication skills, with the ability to explain technical issues clearly to non-technical users. Customer-focused approach with a commitment to delivering high-quality service. If you are an experienced IT Support Engineer with a background in providing 1st and 2nd line support, and looking for an exciting contract opportunity within the Defence & Security sector, we would love to hear from you. Apply now!
£500 Per Day (Inside IR35) Based in Oxford, Hybrid Working - On site 2 days per week, 6 Month Contract with view to extend to 12 months and beyond! To Start ASAP Your new company We're supporting a prestigious, nationally significant scientific research organisation whose work drives some of the most advanced and ambitious projects in the UK click apply for full job details
Jul 10, 2026
Contractor
£500 Per Day (Inside IR35) Based in Oxford, Hybrid Working - On site 2 days per week, 6 Month Contract with view to extend to 12 months and beyond! To Start ASAP Your new company We're supporting a prestigious, nationally significant scientific research organisation whose work drives some of the most advanced and ambitious projects in the UK click apply for full job details
Sue Ross Recruitment are working on behalf of our client, a highly respected provider of commercial services including electrical, mechanical, data & IT solutions, to recruit a 1st Line Support Engineer on a permanent basis. The key function of the 1st Line Support Engineer is to provide first-line technical support across server infrastructure and end-user devices in a hybrid IT environment. This role focuses on user support, device and server monitoring, patching, and basic systems administration, ensuring reliable and secure day-to-day IT operations. Key Responsibilities for the 1st Line Support Engineer End-User Support Provide first-line support for desktops, laptops, mobile devices, printers, and peripherals Troubleshoot hardware, software, and basic network connectivity issues Support Windows and/or macOS operating systems and common business applications Assist users with account access, password resets, and basic security practices Server & Infrastructure Support Monitor on-premises and cloud-based servers for availability and performance Assist with basic server administration tasks (user accounts, permissions, services) Escalate complex server or infrastructure issues to senior support as required Patching & Systems Management Perform routine patching and updates for servers and end-user devices Assist with endpoint management tools (e.g., MDM, RMM, or device management platforms) Verify patch compliance and report issues or failures Hybrid Environment Support Support systems in a hybrid environment (on-premises and cloud-based platforms) Assist with Microsoft 365, Active Directory, Azure AD/Entra ID, or similar services Help maintain secure access to systems for remote and on-site users Documentation & Process Log incidents, requests, and resolutions accurately in the ticketing system Follow standard operating procedures and contribute to IT documentation Communicate clearly with users regarding issue status and resolution Candidate Requirements for the 1st Line Support Engineer: 1 2 years of experience in an IT support or service desk role Basic understanding of: Windows operating systems (Windows 10/11, Windows Server fundamentals ) End-user hardware troubleshooting Networking fundamentals (TCP/IP, DNS, DHCP) Familiarity with patching and endpoint management concepts Ability to prioritise tasks and work within a ticket-based environment Preferred Qualifications for the 1st Line Support Engineer Experience supporting a hybrid IT environment (on-prem + cloud) Exposure to Microsoft 365, Active Directory, and Azure/Entra ID Familiarity with endpoint management or patching tools Entry-level certifications (e.g., CompTIA A+, Network+, Microsoft Fundamentals) Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.
Jul 10, 2026
Full time
Sue Ross Recruitment are working on behalf of our client, a highly respected provider of commercial services including electrical, mechanical, data & IT solutions, to recruit a 1st Line Support Engineer on a permanent basis. The key function of the 1st Line Support Engineer is to provide first-line technical support across server infrastructure and end-user devices in a hybrid IT environment. This role focuses on user support, device and server monitoring, patching, and basic systems administration, ensuring reliable and secure day-to-day IT operations. Key Responsibilities for the 1st Line Support Engineer End-User Support Provide first-line support for desktops, laptops, mobile devices, printers, and peripherals Troubleshoot hardware, software, and basic network connectivity issues Support Windows and/or macOS operating systems and common business applications Assist users with account access, password resets, and basic security practices Server & Infrastructure Support Monitor on-premises and cloud-based servers for availability and performance Assist with basic server administration tasks (user accounts, permissions, services) Escalate complex server or infrastructure issues to senior support as required Patching & Systems Management Perform routine patching and updates for servers and end-user devices Assist with endpoint management tools (e.g., MDM, RMM, or device management platforms) Verify patch compliance and report issues or failures Hybrid Environment Support Support systems in a hybrid environment (on-premises and cloud-based platforms) Assist with Microsoft 365, Active Directory, Azure AD/Entra ID, or similar services Help maintain secure access to systems for remote and on-site users Documentation & Process Log incidents, requests, and resolutions accurately in the ticketing system Follow standard operating procedures and contribute to IT documentation Communicate clearly with users regarding issue status and resolution Candidate Requirements for the 1st Line Support Engineer: 1 2 years of experience in an IT support or service desk role Basic understanding of: Windows operating systems (Windows 10/11, Windows Server fundamentals ) End-user hardware troubleshooting Networking fundamentals (TCP/IP, DNS, DHCP) Familiarity with patching and endpoint management concepts Ability to prioritise tasks and work within a ticket-based environment Preferred Qualifications for the 1st Line Support Engineer Experience supporting a hybrid IT environment (on-prem + cloud) Exposure to Microsoft 365, Active Directory, and Azure/Entra ID Familiarity with endpoint management or patching tools Entry-level certifications (e.g., CompTIA A+, Network+, Microsoft Fundamentals) Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.
Job Title: 3rd Line Solutions Engineer Location: Preston, UK (2 days a week WFH) Employment Type: Full Time About the Company Our client is a growing MSP based in Preston, providing managed IT, cloud, and security services to a wide range of clients. They are recognised for technical expertise, excellent client service, and a collaborative team culture. 40 hour working week, 1 hour lunch break 1 week per month on call (paid on call allowance) Role Overview We are seeking an experienced 3rd Line Solutions Engineer to provide senior-level technical support to the Infrastructure & Projects team. This role is hands-on, providing advanced troubleshooting and support for Microsoft 365, Azure, virtualization, Windows Server, networking, and Intune environments. You will ensure the smooth running of client infrastructure while supporting the team in day-to-day operational tasks. Key Responsibilities Provide 3rd line support for escalated issues from the Infrastructure & Projects team. Troubleshoot and maintain Azure Virtual Desktop (AVD), Microsoft 365 / Office 365, and Intune environments. Support virtualisation platforms (VMware or Hyper-V) and Windows Server infrastructure. Assist with networking issues including TCP/IP, DHCP, DNS, routing, and firewall support. Collaborate with the team to ensure high availability and reliability of client systems. Document solutions and knowledge for the team to improve operational efficiency. Participate in day-to-day support tasks, including incident resolution, system health checks, and user support escalations. Essential Skills & Experience Proven experience in a 3rd line support role within an MSP environment. Strong knowledge of Azure, AVD, Intune, and Microsoft 365 / Office 365. Experience with virtualisation platforms such as VMware or Hyper-V. Hands-on experience with Windows Server environments (2012/2016/2019/2022). Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, routing). Strong problem-solving skills and ability to handle escalated technical issues. Excellent communication skills for working with technical and non-technical colleagues. Desirable Skills Microsoft certifications (AZ-104, MS-100, MS-500) PowerShell scripting or automation experience Familiarity with backup, security, or monitoring tools Benefits Salary up to 40,000 with a yearly 10% company bonus Training and career development support, funded certifications Pension scheme Friendly and collaborative MSP environment with great progression opportunities Modern office with onsite gym, sauna, pool table, darts board and treadmills for desks (optional of course) Employee of the month award (Up to 300 in value) Employee of the Quarter award (Up to 1000 in value) Hybrid flexible working Set2Recruit are acting as an employment agency in relation to this vacancy
Jul 10, 2026
Full time
Job Title: 3rd Line Solutions Engineer Location: Preston, UK (2 days a week WFH) Employment Type: Full Time About the Company Our client is a growing MSP based in Preston, providing managed IT, cloud, and security services to a wide range of clients. They are recognised for technical expertise, excellent client service, and a collaborative team culture. 40 hour working week, 1 hour lunch break 1 week per month on call (paid on call allowance) Role Overview We are seeking an experienced 3rd Line Solutions Engineer to provide senior-level technical support to the Infrastructure & Projects team. This role is hands-on, providing advanced troubleshooting and support for Microsoft 365, Azure, virtualization, Windows Server, networking, and Intune environments. You will ensure the smooth running of client infrastructure while supporting the team in day-to-day operational tasks. Key Responsibilities Provide 3rd line support for escalated issues from the Infrastructure & Projects team. Troubleshoot and maintain Azure Virtual Desktop (AVD), Microsoft 365 / Office 365, and Intune environments. Support virtualisation platforms (VMware or Hyper-V) and Windows Server infrastructure. Assist with networking issues including TCP/IP, DHCP, DNS, routing, and firewall support. Collaborate with the team to ensure high availability and reliability of client systems. Document solutions and knowledge for the team to improve operational efficiency. Participate in day-to-day support tasks, including incident resolution, system health checks, and user support escalations. Essential Skills & Experience Proven experience in a 3rd line support role within an MSP environment. Strong knowledge of Azure, AVD, Intune, and Microsoft 365 / Office 365. Experience with virtualisation platforms such as VMware or Hyper-V. Hands-on experience with Windows Server environments (2012/2016/2019/2022). Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, routing). Strong problem-solving skills and ability to handle escalated technical issues. Excellent communication skills for working with technical and non-technical colleagues. Desirable Skills Microsoft certifications (AZ-104, MS-100, MS-500) PowerShell scripting or automation experience Familiarity with backup, security, or monitoring tools Benefits Salary up to 40,000 with a yearly 10% company bonus Training and career development support, funded certifications Pension scheme Friendly and collaborative MSP environment with great progression opportunities Modern office with onsite gym, sauna, pool table, darts board and treadmills for desks (optional of course) Employee of the month award (Up to 300 in value) Employee of the Quarter award (Up to 1000 in value) Hybrid flexible working Set2Recruit are acting as an employment agency in relation to this vacancy
Senior Technical Support Engineer (3rd Line) Location: Cheltenham (Hybrid Working) Salary: £38,000 - £42,000 Benefits: Hybrid working, company pension, company events, on-site parking, ongoing training and clear career progression Our client, a well-established IT services provider supporting SMEs across Gloucestershire and the UK, is looking to appoint an experienced Senior Technical Support Engineer to join their growing technical team. This is an excellent opportunity for an experienced 3rd Line Engineer who enjoys solving complex technical challenges and wants to take the next step in their career. You'll act as the senior escalation point for the Service Desk, working on high-level infrastructure issues while mentoring junior engineers and playing a key role in the continued development of the support function. For the right individual, this role offers a genuine pathway into Team Leadership and, ultimately, Service Desk Management as the business continues to grow. What you'll do Act as the senior technical escalation point for complex 3rd Line support tickets. Troubleshoot and resolve advanced issues across Microsoft server, desktop and cloud environments. Support and maintain Microsoft 365, Azure, Active Directory, networking and virtualisation technologies. Diagnose and resolve complex networking, firewall and connectivity issues. Lead technical investigations, root cause analysis and problem resolution. Mentor and support 1st and 2nd Line Engineers, providing technical guidance and knowledge sharing. Assist with infrastructure upgrades, migrations and customer projects. Maintain high-quality technical documentation and contribute to the internal knowledge base. Ensure support tickets are managed effectively, meeting service level agreements and delivering an exceptional customer experience. Identify opportunities for service improvement, automation and operational efficiency. You'll work closely with the wider technical team, customers and senior stakeholders to deliver reliable, secure and proactive IT services across a varied client base. What we're looking for Proven experience in a Senior Technical Support Engineer, 3rd Line Engineer or Senior Service Desk role. Strong experience supporting Microsoft Windows Server and Desktop environments. Excellent knowledge of Microsoft 365, Azure, Active Directory and Group Policy. Strong networking knowledge including DNS, DHCP, VPNs, switching and routing. Experience supporting firewalls and implementing cybersecurity best practices. Knowledge of Hyper-V and/or VMware virtualisation. Experience working within a Managed Service Provider (MSP) environment would be highly advantageous. Excellent troubleshooting skills with the ability to resolve complex technical issues independently. Strong communication skills with the confidence to mentor junior engineers and build trusted relationships with customers. The ideal candidate is a proactive technical professional who enjoys solving challenging problems, sharing knowledge and taking ownership of critical customer issues. You'll be looking for more than just another support role, you'll be seeking an opportunity to develop into a leadership position within a growing business. Why join? £38,000 - £42,000 salary. Hybrid working with a healthy work-life balance. A genuine career progression path into Team Leadership and future Service Desk Management . Work with a broad range of modern Microsoft Cloud and infrastructure technologies. Exposure to varied technical projects alongside complex 3rd Line support. Ongoing technical training and professional development. Supportive, collaborative team culture where your ideas are valued. Company pension, regular social events and on-site parking. Apply now to take the next step in your IT career and become a key technical leader within a growing and ambitious Managed Service Provider.
Jul 09, 2026
Full time
Senior Technical Support Engineer (3rd Line) Location: Cheltenham (Hybrid Working) Salary: £38,000 - £42,000 Benefits: Hybrid working, company pension, company events, on-site parking, ongoing training and clear career progression Our client, a well-established IT services provider supporting SMEs across Gloucestershire and the UK, is looking to appoint an experienced Senior Technical Support Engineer to join their growing technical team. This is an excellent opportunity for an experienced 3rd Line Engineer who enjoys solving complex technical challenges and wants to take the next step in their career. You'll act as the senior escalation point for the Service Desk, working on high-level infrastructure issues while mentoring junior engineers and playing a key role in the continued development of the support function. For the right individual, this role offers a genuine pathway into Team Leadership and, ultimately, Service Desk Management as the business continues to grow. What you'll do Act as the senior technical escalation point for complex 3rd Line support tickets. Troubleshoot and resolve advanced issues across Microsoft server, desktop and cloud environments. Support and maintain Microsoft 365, Azure, Active Directory, networking and virtualisation technologies. Diagnose and resolve complex networking, firewall and connectivity issues. Lead technical investigations, root cause analysis and problem resolution. Mentor and support 1st and 2nd Line Engineers, providing technical guidance and knowledge sharing. Assist with infrastructure upgrades, migrations and customer projects. Maintain high-quality technical documentation and contribute to the internal knowledge base. Ensure support tickets are managed effectively, meeting service level agreements and delivering an exceptional customer experience. Identify opportunities for service improvement, automation and operational efficiency. You'll work closely with the wider technical team, customers and senior stakeholders to deliver reliable, secure and proactive IT services across a varied client base. What we're looking for Proven experience in a Senior Technical Support Engineer, 3rd Line Engineer or Senior Service Desk role. Strong experience supporting Microsoft Windows Server and Desktop environments. Excellent knowledge of Microsoft 365, Azure, Active Directory and Group Policy. Strong networking knowledge including DNS, DHCP, VPNs, switching and routing. Experience supporting firewalls and implementing cybersecurity best practices. Knowledge of Hyper-V and/or VMware virtualisation. Experience working within a Managed Service Provider (MSP) environment would be highly advantageous. Excellent troubleshooting skills with the ability to resolve complex technical issues independently. Strong communication skills with the confidence to mentor junior engineers and build trusted relationships with customers. The ideal candidate is a proactive technical professional who enjoys solving challenging problems, sharing knowledge and taking ownership of critical customer issues. You'll be looking for more than just another support role, you'll be seeking an opportunity to develop into a leadership position within a growing business. Why join? £38,000 - £42,000 salary. Hybrid working with a healthy work-life balance. A genuine career progression path into Team Leadership and future Service Desk Management . Work with a broad range of modern Microsoft Cloud and infrastructure technologies. Exposure to varied technical projects alongside complex 3rd Line support. Ongoing technical training and professional development. Supportive, collaborative team culture where your ideas are valued. Company pension, regular social events and on-site parking. Apply now to take the next step in your IT career and become a key technical leader within a growing and ambitious Managed Service Provider.
Infrastructure Engineer (Azure) A well-established organisation is seeking an experienced Infrastructure Engineer to join its technology team, supporting and developing a modern Microsoft cloud and hybrid environment. The IT function delivers secure, resilient and high-performing services that underpin core operational and user-facing systems. This is a hands-on technical role with a strong focus on Azure, Microsoft 365 and identity platforms. Your New Role In this role, you will be responsible for the design, implementation and ongoing support of Microsoft Azure infrastructure and related cloud services. You will contribute to the development of cloud and hybrid architecture, ensuring systems remain secure, available and scalable. Day-to-day responsibilities will include administration and optimisation of Microsoft 365 services such as Exchange Online, SharePoint, Teams and Entra ID, alongside ownership of modern endpoint management through Microsoft Intune, including Autopilot, compliance policies and device configuration. You will support hybrid identity across Active Directory and Entra ID, applying Conditional Access and Zero Trust principles, and play an active role in cloud migration and service modernisation initiatives. Security will be a core focus of the role, including patching, vulnerability remediation, Microsoft Defender tooling and the investigation and resolution of cloud and identity related security incidents. You will also contribute to back up, disaster recovery and business continuity planning, monitor platform performance and resilience, manage certificates and domains, and work closely with third party suppliers where required. The role includes producing clear technical documentation, contributing to infrastructure standards and policies, and providing senior level support for complex infrastructure issues. What You'll Need to Succeed To be successful, you will have strong hands-on experience designing and supporting Microsoft Azure infrastructure, including IaaS, networking, security and monitoring. You will have excellent knowledge of identity and access management using Active Directory and Entra ID, with experience administering Microsoft 365 and managing modern endpoints through Intune. A solid understanding of security best practice is essential, particularly around Conditional Access, Zero Trust and Microsoft Defender. You will have experience operating in hybrid environments and a good working knowledge of backup, recovery and disaster recovery processes, alongside core networking concepts such as DNS, DHCP, firewalls and secure connectivity. PowerShell or automation skills will be advantageous, as will experience supporting high availability and performance optimisation in cloud platforms. Strong communication skills and experience operating at second or third line support level within an enterprise environment are also important. Microsoft certifications such as AZ 104 or AZ 500 would be beneficial, as would exposure to cloud migration programmes, infrastructure modernisation and working with security or compliance frameworks such as Cyber Essentials. What You'll Get in Return Starting salary of 50,000 (possibly some flexibility in salary for the right candidate), annual leave starting at 28 days holiday, plus bank holidays (including 3 days to be taken over the Christmas period). 11% employer contribution to your pension (with 4.9% employee contribution), Employee Assistance Programme, enhanced Maternity / Paternity scheme, a cycle to work scheme, subsidised lunches, free or heavily discounted access to the organisations sports and leisure facilities and discounts at local retailers and businesses. This role offers the opportunity to work in a collaborative environment with a strong focus on modern technology, security and continuous improvement, providing genuine scope to develop your cloud and infrastructure expertise. What You Need to Do Now If you're interested in this role, click apply now to forward an up-to-date copy of your CV, or contact us for a confidential discussion about the position. If this job isn't quite right for you, but you are looking for a new infrastructure or cloud role, please get in touch to discuss other opportunities. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 09, 2026
Full time
Infrastructure Engineer (Azure) A well-established organisation is seeking an experienced Infrastructure Engineer to join its technology team, supporting and developing a modern Microsoft cloud and hybrid environment. The IT function delivers secure, resilient and high-performing services that underpin core operational and user-facing systems. This is a hands-on technical role with a strong focus on Azure, Microsoft 365 and identity platforms. Your New Role In this role, you will be responsible for the design, implementation and ongoing support of Microsoft Azure infrastructure and related cloud services. You will contribute to the development of cloud and hybrid architecture, ensuring systems remain secure, available and scalable. Day-to-day responsibilities will include administration and optimisation of Microsoft 365 services such as Exchange Online, SharePoint, Teams and Entra ID, alongside ownership of modern endpoint management through Microsoft Intune, including Autopilot, compliance policies and device configuration. You will support hybrid identity across Active Directory and Entra ID, applying Conditional Access and Zero Trust principles, and play an active role in cloud migration and service modernisation initiatives. Security will be a core focus of the role, including patching, vulnerability remediation, Microsoft Defender tooling and the investigation and resolution of cloud and identity related security incidents. You will also contribute to back up, disaster recovery and business continuity planning, monitor platform performance and resilience, manage certificates and domains, and work closely with third party suppliers where required. The role includes producing clear technical documentation, contributing to infrastructure standards and policies, and providing senior level support for complex infrastructure issues. What You'll Need to Succeed To be successful, you will have strong hands-on experience designing and supporting Microsoft Azure infrastructure, including IaaS, networking, security and monitoring. You will have excellent knowledge of identity and access management using Active Directory and Entra ID, with experience administering Microsoft 365 and managing modern endpoints through Intune. A solid understanding of security best practice is essential, particularly around Conditional Access, Zero Trust and Microsoft Defender. You will have experience operating in hybrid environments and a good working knowledge of backup, recovery and disaster recovery processes, alongside core networking concepts such as DNS, DHCP, firewalls and secure connectivity. PowerShell or automation skills will be advantageous, as will experience supporting high availability and performance optimisation in cloud platforms. Strong communication skills and experience operating at second or third line support level within an enterprise environment are also important. Microsoft certifications such as AZ 104 or AZ 500 would be beneficial, as would exposure to cloud migration programmes, infrastructure modernisation and working with security or compliance frameworks such as Cyber Essentials. What You'll Get in Return Starting salary of 50,000 (possibly some flexibility in salary for the right candidate), annual leave starting at 28 days holiday, plus bank holidays (including 3 days to be taken over the Christmas period). 11% employer contribution to your pension (with 4.9% employee contribution), Employee Assistance Programme, enhanced Maternity / Paternity scheme, a cycle to work scheme, subsidised lunches, free or heavily discounted access to the organisations sports and leisure facilities and discounts at local retailers and businesses. This role offers the opportunity to work in a collaborative environment with a strong focus on modern technology, security and continuous improvement, providing genuine scope to develop your cloud and infrastructure expertise. What You Need to Do Now If you're interested in this role, click apply now to forward an up-to-date copy of your CV, or contact us for a confidential discussion about the position. If this job isn't quite right for you, but you are looking for a new infrastructure or cloud role, please get in touch to discuss other opportunities. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: IT Helpdesk Manager Location: Bridgend, South Wales Salary: Competitive Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About The Role: As an IT Helpdesk Manager within Flotek, you will lead a team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Key Responsibilities: Reporting to our Head Of Service Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount. Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge required to excel in their roles. Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations. Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommendations to improve the overall service experience provided by Flotek. Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team. Provide excellent customer service by communicating effectively and professionally with our partners. Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development. Lead the team from a technical perspective ensuring the correct team resources are available to provide world class service. Mentor the Team Leaders to effectively manage day to day operations, deliver feedback & coaching. Coach Team Leaders to take ownership of partner queries to deliver world class service. Setting KPI and metrics to monitor team performance and be able to present these to Flotek Directors and Management Team What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team. Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products. Solid experience in customer service (excellent verbal and written communication skills required). Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls. Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader. Ability to prioritise personal and team workload. Holds a Full UK valid driving license Benefits: Salary dependent on experience Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional development and career progression. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support, IT Customer Support Manager, may also be considered for this role.
Jul 09, 2026
Full time
Job Title: IT Helpdesk Manager Location: Bridgend, South Wales Salary: Competitive Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About The Role: As an IT Helpdesk Manager within Flotek, you will lead a team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Key Responsibilities: Reporting to our Head Of Service Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount. Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge required to excel in their roles. Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations. Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommendations to improve the overall service experience provided by Flotek. Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team. Provide excellent customer service by communicating effectively and professionally with our partners. Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development. Lead the team from a technical perspective ensuring the correct team resources are available to provide world class service. Mentor the Team Leaders to effectively manage day to day operations, deliver feedback & coaching. Coach Team Leaders to take ownership of partner queries to deliver world class service. Setting KPI and metrics to monitor team performance and be able to present these to Flotek Directors and Management Team What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team. Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products. Solid experience in customer service (excellent verbal and written communication skills required). Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls. Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader. Ability to prioritise personal and team workload. Holds a Full UK valid driving license Benefits: Salary dependent on experience Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional development and career progression. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support, IT Customer Support Manager, may also be considered for this role.
Azure DevOps Engineer - Azure Integration Services Help shape the future of a major digital transformation programme. Please read the below carefully and if you are a good match for the role call Lorenz Pasch at Hays Recruitment ASAP My full contact details are available on my LinkedIn profile We're looking for a technically strong Senior Azure DevOps Engineer to play a pivotal role in modernising and evolving a complex Microsoft technology landscape. This is an opportunity to join a high-profile digital transformation function and help build the engineering standards, automation capabilities, and cloud platforms that will support enterprise-wide change. You'll be at the heart of a transformation programme spanning Dynamics 365, ERP platforms, Azure cloud services, SQL environments and third-party integrations, driving automation, standardisation and engineering excellence across the estate. What You'll Be Doing As a senior member of the engineering team, you'll: Design and optimise CI/CD pipelines for Dynamics 365 Customer Engagement. Build and manage Azure DevOps repositories, branching strategies and release processes. Develop secure, scalable integrations between Dynamics 365, ERP platforms, SQL databases and external systems. Automate cloud infrastructure using Infrastructure-as-Code technologies including Terraform, Bicep and ARM. Implement monitoring, observability and operational excellence practices across business-critical platforms. Embed DevSecOps principles, governance controls and security best practices into delivery processes. Drive improvements in engineering standards, automation frameworks and platform consistency. Influence the adoption of modern DevOps practices across a large-scale transformation programme. What We're Looking For We're interested in engineers who combine strong DevOps capabilities with deep Microsoft platform experience. You'll ideally bring: Experience within Azure DevOps and CI/CD engineering environments. Strong knowledge of Dynamics 365 Customer Engagement. Hands-on experience with Azure Integration Services including Logic Apps, Service Bus, API Management and Azure Functions. Development experience using C#, .NET and modern API technologies. Experience working with Azure cloud services and Infrastructure-as-Code. Strong SQL and data integration knowledge. Experience delivering within Agile environments. A passion for automation, continuous improvement and engineering excellence. Why Apply? This is more than a traditional DevOps role. You'll have the opportunity to: Influence technology standards across an enterprise transformation programmeWork across Azure, Dynamics 365, integrations and cloud engineeringHelp build modern DevOps capabilities from the ground upDeliver meaningful change within a customer-focused organisationWork with a modern Microsoft technology stack and cloud-first architecture Suitable Backgrounds We'd love to hear from professionals currently working as: Azure DevOps Engineer Senior DevOps Engineer Dynamics 365 DevOps Engineer Azure Integration Engineer Platform Engineer Microsoft Stack Engineer Cloud Engineer Dynamics 365 Technical Consultant DevSecOps Engineer Technical Lead (Microsoft Technologies) Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 08, 2026
Full time
Azure DevOps Engineer - Azure Integration Services Help shape the future of a major digital transformation programme. Please read the below carefully and if you are a good match for the role call Lorenz Pasch at Hays Recruitment ASAP My full contact details are available on my LinkedIn profile We're looking for a technically strong Senior Azure DevOps Engineer to play a pivotal role in modernising and evolving a complex Microsoft technology landscape. This is an opportunity to join a high-profile digital transformation function and help build the engineering standards, automation capabilities, and cloud platforms that will support enterprise-wide change. You'll be at the heart of a transformation programme spanning Dynamics 365, ERP platforms, Azure cloud services, SQL environments and third-party integrations, driving automation, standardisation and engineering excellence across the estate. What You'll Be Doing As a senior member of the engineering team, you'll: Design and optimise CI/CD pipelines for Dynamics 365 Customer Engagement. Build and manage Azure DevOps repositories, branching strategies and release processes. Develop secure, scalable integrations between Dynamics 365, ERP platforms, SQL databases and external systems. Automate cloud infrastructure using Infrastructure-as-Code technologies including Terraform, Bicep and ARM. Implement monitoring, observability and operational excellence practices across business-critical platforms. Embed DevSecOps principles, governance controls and security best practices into delivery processes. Drive improvements in engineering standards, automation frameworks and platform consistency. Influence the adoption of modern DevOps practices across a large-scale transformation programme. What We're Looking For We're interested in engineers who combine strong DevOps capabilities with deep Microsoft platform experience. You'll ideally bring: Experience within Azure DevOps and CI/CD engineering environments. Strong knowledge of Dynamics 365 Customer Engagement. Hands-on experience with Azure Integration Services including Logic Apps, Service Bus, API Management and Azure Functions. Development experience using C#, .NET and modern API technologies. Experience working with Azure cloud services and Infrastructure-as-Code. Strong SQL and data integration knowledge. Experience delivering within Agile environments. A passion for automation, continuous improvement and engineering excellence. Why Apply? This is more than a traditional DevOps role. You'll have the opportunity to: Influence technology standards across an enterprise transformation programmeWork across Azure, Dynamics 365, integrations and cloud engineeringHelp build modern DevOps capabilities from the ground upDeliver meaningful change within a customer-focused organisationWork with a modern Microsoft technology stack and cloud-first architecture Suitable Backgrounds We'd love to hear from professionals currently working as: Azure DevOps Engineer Senior DevOps Engineer Dynamics 365 DevOps Engineer Azure Integration Engineer Platform Engineer Microsoft Stack Engineer Cloud Engineer Dynamics 365 Technical Consultant DevSecOps Engineer Technical Lead (Microsoft Technologies) Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Spectrum IT Recruitment
Gloucester, Gloucestershire
Infrastructure Specialist - (Microsoft 365 SME) Gloucester (Hybrid) Up to 65,000 + Benefits Are you a Microsoft technology expert looking to take ownership of enterprise-scale Microsoft 365 environments? We're seeking a Microsoft specialist to join a growing technical team as the go-to Microsoft Subject Matter Expert (SME). This is an opportunity for an experienced engineer who thrives on designing, securing, and optimising modern Microsoft environments while acting as a trusted advisor to customers and internal stakeholders. Working across a diverse customer base, you will lead the design and delivery of Microsoft 365, identity, endpoint management, and security solutions, helping organisations maximise their investment in Microsoft's cloud technologies. What You'll Be Doing Act as the Microsoft 365 SME, providing technical leadership and best practice guidance across customer environments. Design, deploy, and optimise Microsoft 365 solutions including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft 365 Groups. Lead Microsoft tenant assessments, migrations, remediation projects, and platform modernisation initiatives. Architect and manage secure identity solutions using Microsoft Entra ID. Implement advanced Microsoft security technologies including Conditional Access, MFA, Passwordless Authentication, Privileged Identity Management (PIM), Microsoft Defender, and Microsoft Purview. Manage endpoint security and device lifecycle management through Microsoft Intune and Windows Autopilot. Apply Microsoft Zero Trust principles and security best practices across customer estates. Support compliance, governance, and security frameworks including GDPR and ISO-aligned standards. Drive automation and operational efficiency through PowerShell scripting and process improvement. Act as the senior escalation point for complex technical issues and project delivery. Mentor engineers and contribute to the development of technical standards and service excellence. What We're Looking For Essential Experience Extensive hands-on experience with Microsoft 365 administration, architecture, and security. Deep technical expertise across: Microsoft Entra ID (Azure AD) Microsoft Intune & Windows Autopilot Microsoft Defender Suite Exchange Online SharePoint Online Microsoft Teams Conditional Access & Identity Security Strong understanding of endpoint management, identity governance, and Microsoft security best practices. Experience working within MSP, consultancy, or multi-tenant environments. Excellent stakeholder management and customer-facing communication skills. Ability to operate as a trusted Microsoft SME and technical authority. Desirable Experience PowerShell scripting and automation. Microsoft Sentinel. Defender XDR. Experience driving technical standards, governance, and engineering improvements. Certifications (Desirable) MS-102: Microsoft 365 Administrator MD-102: Endpoint Administrator SC-Series Security Certifications AZ-Series Azure Certifications Why Join Us? This is an opportunity to become the Microsoft technical authority within a highly respected technology business. You'll work with the latest Microsoft cloud, security, and workplace technologies, influence technical strategy, and play a key role in delivering secure, modern workplace solutions for customers. If you're passionate about Microsoft technologies and want a role where your expertise genuinely makes an impact, we'd love to hear from you. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Jul 08, 2026
Full time
Infrastructure Specialist - (Microsoft 365 SME) Gloucester (Hybrid) Up to 65,000 + Benefits Are you a Microsoft technology expert looking to take ownership of enterprise-scale Microsoft 365 environments? We're seeking a Microsoft specialist to join a growing technical team as the go-to Microsoft Subject Matter Expert (SME). This is an opportunity for an experienced engineer who thrives on designing, securing, and optimising modern Microsoft environments while acting as a trusted advisor to customers and internal stakeholders. Working across a diverse customer base, you will lead the design and delivery of Microsoft 365, identity, endpoint management, and security solutions, helping organisations maximise their investment in Microsoft's cloud technologies. What You'll Be Doing Act as the Microsoft 365 SME, providing technical leadership and best practice guidance across customer environments. Design, deploy, and optimise Microsoft 365 solutions including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft 365 Groups. Lead Microsoft tenant assessments, migrations, remediation projects, and platform modernisation initiatives. Architect and manage secure identity solutions using Microsoft Entra ID. Implement advanced Microsoft security technologies including Conditional Access, MFA, Passwordless Authentication, Privileged Identity Management (PIM), Microsoft Defender, and Microsoft Purview. Manage endpoint security and device lifecycle management through Microsoft Intune and Windows Autopilot. Apply Microsoft Zero Trust principles and security best practices across customer estates. Support compliance, governance, and security frameworks including GDPR and ISO-aligned standards. Drive automation and operational efficiency through PowerShell scripting and process improvement. Act as the senior escalation point for complex technical issues and project delivery. Mentor engineers and contribute to the development of technical standards and service excellence. What We're Looking For Essential Experience Extensive hands-on experience with Microsoft 365 administration, architecture, and security. Deep technical expertise across: Microsoft Entra ID (Azure AD) Microsoft Intune & Windows Autopilot Microsoft Defender Suite Exchange Online SharePoint Online Microsoft Teams Conditional Access & Identity Security Strong understanding of endpoint management, identity governance, and Microsoft security best practices. Experience working within MSP, consultancy, or multi-tenant environments. Excellent stakeholder management and customer-facing communication skills. Ability to operate as a trusted Microsoft SME and technical authority. Desirable Experience PowerShell scripting and automation. Microsoft Sentinel. Defender XDR. Experience driving technical standards, governance, and engineering improvements. Certifications (Desirable) MS-102: Microsoft 365 Administrator MD-102: Endpoint Administrator SC-Series Security Certifications AZ-Series Azure Certifications Why Join Us? This is an opportunity to become the Microsoft technical authority within a highly respected technology business. You'll work with the latest Microsoft cloud, security, and workplace technologies, influence technical strategy, and play a key role in delivering secure, modern workplace solutions for customers. If you're passionate about Microsoft technologies and want a role where your expertise genuinely makes an impact, we'd love to hear from you. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Development Solutions Lead (Hands-off, CoPilot, .Net) £60-80k + Benefits Woking, 1 day per month Your new company I am partnered with a nationally recognised, purpose-driven organisation currently undergoing a significant technology transformation. The business has grown to over 1500 headcount in recent years, now taking the decision to bring Software Development projects in-house, so this is a critical time to be joining, offering the rare combination of meaningful work alongside long term career security and continuous investment in technology (including AI). Your new role You'll work alongside the Head of IT, taking ownership of their development strategy and roadmap. They are at the 'strategic review' point, so it's a largely hands-off role and will not be people/team managing initially. You will really be able make your stamp on the role working with stakeholders and C-Suite to articulate what changes need to be made (in this regard a good listener and speaking to non-technical staff is very important). The role requires someone to review their technical estate and to act in an advisory capacity as the future direction is not set in stone. It combines a number of different disciplines and for the right person will be really attractive. They have grown their IT team from 1 to 5 people in the last year and are looking at a number of strategic projects to modernise their technical estate: - There is a big push on automation, so helping with implementing Github/CoPilot into the business. - Working with their existing 3rd party suppliers to understand the existing bespoke internal funeral management system (built on .NET Core), deciding what to modernise, implementing SDLC best practices etc. - Integration projects around Dynamics 365, Power Platform and other Microsoft tools. - API work around a new payroll system You will work closely with both technical teams and senior business stakeholders to drive best practice across development standards, governance and delivery. Alongside this, you will play a key role in modernising the technology landscape, influencing platform decisions, supplier relationships and the overall direction of engineering within the business. What you'll need to succeed To be successful, you'll bring a strong background in C# .NET/.NET Core but will have moved into an Architect/Consultancy/hands-off capacity. You will bring AI skills in production to the role, ideally implementing Microsoft CoPilot with Github and will have a broad knowledge of Microsoft systems such as Power Platform, Dynamics 365 etc. Just as importantly, you will have the ability to engage with stakeholders at all levels, combining technical depth with strong communication skills and the confidence to influence both technical and non technical audiences. Experience owning/modernising internal business systems in a professional services environment will be highly desirable. What you'll get in return You'll be joining a business where you can genuinely make an impact, with the autonomy to shape the technical direction while remaining close to delivery. The organisation offers a strong overall benefits package including a 10% bonus, a good remote hybrid balance and a supportive, values driven culture focused on collaboration and continuous improvement. This is an opportunity to step into a role where your work not only drives meaningful technical change but also contributes to a wider purpose. What you need to do now To find out more or to be considered for this position, please apply directly or get in touch with Max Wilcock, Senior Business Director for a confidential discussion. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Jul 08, 2026
Full time
Development Solutions Lead (Hands-off, CoPilot, .Net) £60-80k + Benefits Woking, 1 day per month Your new company I am partnered with a nationally recognised, purpose-driven organisation currently undergoing a significant technology transformation. The business has grown to over 1500 headcount in recent years, now taking the decision to bring Software Development projects in-house, so this is a critical time to be joining, offering the rare combination of meaningful work alongside long term career security and continuous investment in technology (including AI). Your new role You'll work alongside the Head of IT, taking ownership of their development strategy and roadmap. They are at the 'strategic review' point, so it's a largely hands-off role and will not be people/team managing initially. You will really be able make your stamp on the role working with stakeholders and C-Suite to articulate what changes need to be made (in this regard a good listener and speaking to non-technical staff is very important). The role requires someone to review their technical estate and to act in an advisory capacity as the future direction is not set in stone. It combines a number of different disciplines and for the right person will be really attractive. They have grown their IT team from 1 to 5 people in the last year and are looking at a number of strategic projects to modernise their technical estate: - There is a big push on automation, so helping with implementing Github/CoPilot into the business. - Working with their existing 3rd party suppliers to understand the existing bespoke internal funeral management system (built on .NET Core), deciding what to modernise, implementing SDLC best practices etc. - Integration projects around Dynamics 365, Power Platform and other Microsoft tools. - API work around a new payroll system You will work closely with both technical teams and senior business stakeholders to drive best practice across development standards, governance and delivery. Alongside this, you will play a key role in modernising the technology landscape, influencing platform decisions, supplier relationships and the overall direction of engineering within the business. What you'll need to succeed To be successful, you'll bring a strong background in C# .NET/.NET Core but will have moved into an Architect/Consultancy/hands-off capacity. You will bring AI skills in production to the role, ideally implementing Microsoft CoPilot with Github and will have a broad knowledge of Microsoft systems such as Power Platform, Dynamics 365 etc. Just as importantly, you will have the ability to engage with stakeholders at all levels, combining technical depth with strong communication skills and the confidence to influence both technical and non technical audiences. Experience owning/modernising internal business systems in a professional services environment will be highly desirable. What you'll get in return You'll be joining a business where you can genuinely make an impact, with the autonomy to shape the technical direction while remaining close to delivery. The organisation offers a strong overall benefits package including a 10% bonus, a good remote hybrid balance and a supportive, values driven culture focused on collaboration and continuous improvement. This is an opportunity to step into a role where your work not only drives meaningful technical change but also contributes to a wider purpose. What you need to do now To find out more or to be considered for this position, please apply directly or get in touch with Max Wilcock, Senior Business Director for a confidential discussion. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.