Join Our Client as a Business Unit Integrator! Are you ready to take your career to new heights in the Defence industry? Our client is seeking a passionate and skilled Business Unit Integrator to join their dynamic team in the UK. This is an exciting opportunity to provide essential financial support while collaborating across various functions in a fun and growth-oriented environment! What You'll Do: Act as a senior financial analyst, delivering critical information to the management team for timely decision-making.Provide full-cycle project accounting support throughout the project life cycle, from proposal development to contract closure.Collaborate with business partners to perform financial Estimates At Complete (EAC) and prepare insightful reports for Senior Leadership.Utilise Earned Value Management techniques to analyse monthly performance information, identify cost variances, and support mitigation strategies.Manage the monthly and quarterly financial forecasting process across designated business areas and contracts.Calculate and assess the impact of Risks and Opportunities, driving profitability through effective operational support.Develop performance reporting metrics and management information for the programme leadership team. What You Bring: Experience in an operations-facing finance team, partnering with key operational managers and executives.Strong communication skills, both written and oral, to effectively convey financial information.A proactive, self-starter attitude with a focus on delivering business results and ensuring customer satisfaction.Proficiency in IT tools, especially Excel and PowerPoint.A background in Accounting, Economics, Finance, or Project Accounting/Controlling is preferred. Basic Qualifications: Business (Financial) AcumenExperience in Financial Operations and EVM toolsA collaborative team player who thrives in a fast-paced environment Why Join Us?Our client is committed to fostering an inclusive environment where every team member is valued and respected. They prioritise your professional development and offer exciting opportunities for growth, including: Professional development with external accreditationsA supportive team atmosphere that promotes skill enhancement and career progressionOpportunities for hybrid or virtual working arrangements based on business needs Perks Include: Competitive salary and benefitsOpportunities for professional development and external accreditationsA collaborative and engaging work environment If you're enthusiastic about making a difference in the Defence sector and ready to bring your financial expertise to a leading organisation, we want to hear from you! Apply today and embark on a rewarding career journey! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Jul 09, 2026
Contractor
Join Our Client as a Business Unit Integrator! Are you ready to take your career to new heights in the Defence industry? Our client is seeking a passionate and skilled Business Unit Integrator to join their dynamic team in the UK. This is an exciting opportunity to provide essential financial support while collaborating across various functions in a fun and growth-oriented environment! What You'll Do: Act as a senior financial analyst, delivering critical information to the management team for timely decision-making.Provide full-cycle project accounting support throughout the project life cycle, from proposal development to contract closure.Collaborate with business partners to perform financial Estimates At Complete (EAC) and prepare insightful reports for Senior Leadership.Utilise Earned Value Management techniques to analyse monthly performance information, identify cost variances, and support mitigation strategies.Manage the monthly and quarterly financial forecasting process across designated business areas and contracts.Calculate and assess the impact of Risks and Opportunities, driving profitability through effective operational support.Develop performance reporting metrics and management information for the programme leadership team. What You Bring: Experience in an operations-facing finance team, partnering with key operational managers and executives.Strong communication skills, both written and oral, to effectively convey financial information.A proactive, self-starter attitude with a focus on delivering business results and ensuring customer satisfaction.Proficiency in IT tools, especially Excel and PowerPoint.A background in Accounting, Economics, Finance, or Project Accounting/Controlling is preferred. Basic Qualifications: Business (Financial) AcumenExperience in Financial Operations and EVM toolsA collaborative team player who thrives in a fast-paced environment Why Join Us?Our client is committed to fostering an inclusive environment where every team member is valued and respected. They prioritise your professional development and offer exciting opportunities for growth, including: Professional development with external accreditationsA supportive team atmosphere that promotes skill enhancement and career progressionOpportunities for hybrid or virtual working arrangements based on business needs Perks Include: Competitive salary and benefitsOpportunities for professional development and external accreditationsA collaborative and engaging work environment If you're enthusiastic about making a difference in the Defence sector and ready to bring your financial expertise to a leading organisation, we want to hear from you! Apply today and embark on a rewarding career journey! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Senior Cyber Security Analyst - Hackney Contract 6 months initially Hybrid 1-2 days onsite, 3-4 days working from home £500.00 per day Umbrella Full time Summary of the responsibilities of the post: The Senior Cyber Security Analyst will join the Council s central ICT Cyber Security team to strengthen operational resilience and support our active Cyber Transformation Programme. This is a hands-on role focused primarily on supporting day-to-day security operations, endpoint threat detection and internal compliance tracking. This role acts as a bridge between technical security functions and governance frameworks. The successful contractor will leverage their existing exposure to Endpoint Detection and Response (EDR) platforms - specifically CrowdStrike Falcon - and have experience working with compliance frameworks. SERVICE SPECIFIC ACCOUNTABILITIES The contractor will have responsibility and accountability for the following: 1. Security Monitoring: Maintain visibility over the Council's security posture by monitoring alert queues via CrowdStrike Falcon and integrated log management tools. Investigate and escalate alerts where required. 2. Compliance & Governance Support: Assist in maintaining alignment with NIST CSF, track documentation, policy compliance, and audit requirements across ICT teams. 3. Vulnerability Tracking & Reporting: Oversee regular vulnerability scanning schedules. Analyze scan results and recent Penetration Testing reports, prioritizing. To find out more information please contact Abbie at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Jul 09, 2026
Contractor
Senior Cyber Security Analyst - Hackney Contract 6 months initially Hybrid 1-2 days onsite, 3-4 days working from home £500.00 per day Umbrella Full time Summary of the responsibilities of the post: The Senior Cyber Security Analyst will join the Council s central ICT Cyber Security team to strengthen operational resilience and support our active Cyber Transformation Programme. This is a hands-on role focused primarily on supporting day-to-day security operations, endpoint threat detection and internal compliance tracking. This role acts as a bridge between technical security functions and governance frameworks. The successful contractor will leverage their existing exposure to Endpoint Detection and Response (EDR) platforms - specifically CrowdStrike Falcon - and have experience working with compliance frameworks. SERVICE SPECIFIC ACCOUNTABILITIES The contractor will have responsibility and accountability for the following: 1. Security Monitoring: Maintain visibility over the Council's security posture by monitoring alert queues via CrowdStrike Falcon and integrated log management tools. Investigate and escalate alerts where required. 2. Compliance & Governance Support: Assist in maintaining alignment with NIST CSF, track documentation, policy compliance, and audit requirements across ICT teams. 3. Vulnerability Tracking & Reporting: Oversee regular vulnerability scanning schedules. Analyze scan results and recent Penetration Testing reports, prioritizing. To find out more information please contact Abbie at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Senior Data Analyst Fully Remote 3-Month Contract £400-£430 per day inside or Outside IR35 Start Date: 6th July Interviews W/C 29th June Are you a Senior BI Data Analyst who can quickly bring structure to complex data and turn it into meaningful business insight? We're looking for a Senior BI Data Analyst to build a robust portfolio reporting framework within a leading healthcare technology business. This is a hands-on assignment focused on creating a single source of truth across Project Portfolio Management, Salesforce and Finance data. The business has recently implemented a new PPM tool and is looking for someone who can quickly understand the landscape, identify pain points and deliver reliable, actionable insight for senior stakeholders. What you'll be doing: Building a portfolio insight and reporting framework using Power BI Integrating data from Salesforce, Precursive and other internal systems Developing reporting around delivery performance, capacity, utilisation and portfolio health Improving data quality, governance and reporting processes Creating executive dashboards and meaningful KPIs Moving reporting from manual processes to scalable, automated models Working with stakeholders from PMO and Operations through to COO level We're looking for someone who has: Experience as a Senior Data Analyst, BI Analyst or Portfolio Reporting Lead Advanced Power BI and database skills Experience with Salesforce and PPM tools such as Precursive or similar A strong understanding of project delivery metrics and portfolio reporting Experience improving data governance and creating a single source of truth The ability to work autonomously and deliver impact quickly This is an opportunity to shape how a business uses data to make better decisions and leave behind a sustainable reporting framework that will continue to add value long after the contract ends. Interviews are taking place immediately via Teams, with a start date of 6th July.
Jul 09, 2026
Contractor
Senior Data Analyst Fully Remote 3-Month Contract £400-£430 per day inside or Outside IR35 Start Date: 6th July Interviews W/C 29th June Are you a Senior BI Data Analyst who can quickly bring structure to complex data and turn it into meaningful business insight? We're looking for a Senior BI Data Analyst to build a robust portfolio reporting framework within a leading healthcare technology business. This is a hands-on assignment focused on creating a single source of truth across Project Portfolio Management, Salesforce and Finance data. The business has recently implemented a new PPM tool and is looking for someone who can quickly understand the landscape, identify pain points and deliver reliable, actionable insight for senior stakeholders. What you'll be doing: Building a portfolio insight and reporting framework using Power BI Integrating data from Salesforce, Precursive and other internal systems Developing reporting around delivery performance, capacity, utilisation and portfolio health Improving data quality, governance and reporting processes Creating executive dashboards and meaningful KPIs Moving reporting from manual processes to scalable, automated models Working with stakeholders from PMO and Operations through to COO level We're looking for someone who has: Experience as a Senior Data Analyst, BI Analyst or Portfolio Reporting Lead Advanced Power BI and database skills Experience with Salesforce and PPM tools such as Precursive or similar A strong understanding of project delivery metrics and portfolio reporting Experience improving data governance and creating a single source of truth The ability to work autonomously and deliver impact quickly This is an opportunity to shape how a business uses data to make better decisions and leave behind a sustainable reporting framework that will continue to add value long after the contract ends. Interviews are taking place immediately via Teams, with a start date of 6th July.
Our client, a national logistics company, is looking to recruit a passionate and experienced Service Desk Manager to lead a high-performing team and drive service excellence. As Service Desk Manager, you ll be the heartbeat of IT support operations. Overseeing the day-to-day running of the Service Desk, ensuring timely resolution of incidents and requests, while maintaining a customer-first approach. You ll also play a key role in shaping support strategy, implementing best practices, and mentoring a talented team of analysts. Duties to include: Leading, supporting, and motivating the service desk team to deliver excellent client service. Being line manager to service desk analysts Providing guidance on escalated issues and managing client concerns effectively. Overseeing the allocation, monitoring and closure of support tickets. Ensuring SLAs and KPIs are met and reporting performance to senior leadership. Analysing service desk data to identify trends and drive improvement. Ensuring customer satisfaction. Ensuring that required training, development, and certification within the team is delivered. Maintaining a positive team culture that balances performance, collaboration, and growth. Supporting the wider business in developing and expanding service offerings. Developing/maintaining processes in line with ITIL and ISO requirements, and ensuring compliance As a successful candidate, key skills and preferred experience : Previous experience managing or leading a service desk or IT support team. Experience of service ticketing systems - Freshdesk would be beneficial. Excellent communication skills, both verbal and written. Ability to manage client escalations professionally and calmly. Background in implementing service improvements and best practice. Experience of monitoring and reporting on SLAs and KPIs. Strong organisational skills with attention to detail. Able to balance leadership responsibilities with occasional hands-on support. Problem-solving mindset with a focus on outcomes. This is a great opportunity to work for a dynamic and rapidly expanding company that encourages growth and career progression. In return the company offers an excellent remuneration package plus bonuses, up to 25 days holiday.
Jul 09, 2026
Full time
Our client, a national logistics company, is looking to recruit a passionate and experienced Service Desk Manager to lead a high-performing team and drive service excellence. As Service Desk Manager, you ll be the heartbeat of IT support operations. Overseeing the day-to-day running of the Service Desk, ensuring timely resolution of incidents and requests, while maintaining a customer-first approach. You ll also play a key role in shaping support strategy, implementing best practices, and mentoring a talented team of analysts. Duties to include: Leading, supporting, and motivating the service desk team to deliver excellent client service. Being line manager to service desk analysts Providing guidance on escalated issues and managing client concerns effectively. Overseeing the allocation, monitoring and closure of support tickets. Ensuring SLAs and KPIs are met and reporting performance to senior leadership. Analysing service desk data to identify trends and drive improvement. Ensuring customer satisfaction. Ensuring that required training, development, and certification within the team is delivered. Maintaining a positive team culture that balances performance, collaboration, and growth. Supporting the wider business in developing and expanding service offerings. Developing/maintaining processes in line with ITIL and ISO requirements, and ensuring compliance As a successful candidate, key skills and preferred experience : Previous experience managing or leading a service desk or IT support team. Experience of service ticketing systems - Freshdesk would be beneficial. Excellent communication skills, both verbal and written. Ability to manage client escalations professionally and calmly. Background in implementing service improvements and best practice. Experience of monitoring and reporting on SLAs and KPIs. Strong organisational skills with attention to detail. Able to balance leadership responsibilities with occasional hands-on support. Problem-solving mindset with a focus on outcomes. This is a great opportunity to work for a dynamic and rapidly expanding company that encourages growth and career progression. In return the company offers an excellent remuneration package plus bonuses, up to 25 days holiday.
Our client, a national logistics company, is looking to recruit a passionate and experienced Service Desk Manager to lead a high-performing team and drive service excellence. As Service Desk Manager, you ll be the heartbeat of IT support operations. Overseeing the day-to-day running of the Service Desk, ensuring timely resolution of incidents and requests, while maintaining a customer-first approach. You ll also play a key role in shaping support strategy, implementing best practices, and mentoring a talented team of analysts. Duties to include: Leading, supporting, and motivating the service desk team to deliver excellent client service. Being line manager to service desk analysts Providing guidance on escalated issues and managing client concerns effectively. Overseeing the allocation, monitoring and closure of support tickets. Ensuring SLAs and KPIs are met and reporting performance to senior leadership. Analysing service desk data to identify trends and drive improvement. Ensuring customer satisfaction. Ensuring that required training, development, and certification within the team is delivered. Maintaining a positive team culture that balances performance, collaboration, and growth. Supporting the wider business in developing and expanding service offerings. Developing/maintaining processes in line with ITIL and ISO requirements, and ensuring compliance As a successful candidate, key skills and preferred experience : Previous experience managing or leading a service desk or IT support team. Experience of service ticketing systems - Freshdesk would be beneficial. Excellent communication skills, both verbal and written. Ability to manage client escalations professionally and calmly. Background in implementing service improvements and best practice. Experience of monitoring and reporting on SLAs and KPIs. Strong organisational skills with attention to detail. Able to balance leadership responsibilities with occasional hands-on support. Problem-solving mindset with a focus on outcomes. This is a great opportunity to work for a dynamic and rapidly expanding company that encourages growth and career progression. In return the company offers an excellent remuneration package plus bonuses, up to 25 days holiday.
Jul 09, 2026
Full time
Our client, a national logistics company, is looking to recruit a passionate and experienced Service Desk Manager to lead a high-performing team and drive service excellence. As Service Desk Manager, you ll be the heartbeat of IT support operations. Overseeing the day-to-day running of the Service Desk, ensuring timely resolution of incidents and requests, while maintaining a customer-first approach. You ll also play a key role in shaping support strategy, implementing best practices, and mentoring a talented team of analysts. Duties to include: Leading, supporting, and motivating the service desk team to deliver excellent client service. Being line manager to service desk analysts Providing guidance on escalated issues and managing client concerns effectively. Overseeing the allocation, monitoring and closure of support tickets. Ensuring SLAs and KPIs are met and reporting performance to senior leadership. Analysing service desk data to identify trends and drive improvement. Ensuring customer satisfaction. Ensuring that required training, development, and certification within the team is delivered. Maintaining a positive team culture that balances performance, collaboration, and growth. Supporting the wider business in developing and expanding service offerings. Developing/maintaining processes in line with ITIL and ISO requirements, and ensuring compliance As a successful candidate, key skills and preferred experience : Previous experience managing or leading a service desk or IT support team. Experience of service ticketing systems - Freshdesk would be beneficial. Excellent communication skills, both verbal and written. Ability to manage client escalations professionally and calmly. Background in implementing service improvements and best practice. Experience of monitoring and reporting on SLAs and KPIs. Strong organisational skills with attention to detail. Able to balance leadership responsibilities with occasional hands-on support. Problem-solving mindset with a focus on outcomes. This is a great opportunity to work for a dynamic and rapidly expanding company that encourages growth and career progression. In return the company offers an excellent remuneration package plus bonuses, up to 25 days holiday.
Network Engineer / Network Analyst - Cisco, CCNP, LAN/WAN, SD-WAN, CheckPoint, Zscaler/NetScaler, Cisco ISE, Meraki WiFi, SIEM, BAU/Projects. 12 Month FTC. London Hybrid. c.£70k-£80k + Oncall + Bonus + Excellent Benefits Global Law Firm seeks an experienced Network Support Engineer to join its IT Infrastructure Operations team, supporting a global, 24x7 enterprise network across multiple international offices. Working as part of a specialist network engineering team , you'll provide 3rd Line BAU support across a mid-sized Cisco network, maintain mission-critical network services and play a key role in delivering infrastructure and network projects, specifically a Meraki Wifi project in the short term alongside BAU. This is a hands-on technical role responsible for supporting and enhancing a complex Cisco-based network environment, including LAN/WAN, SD-WAN, network security, firewalls, cloud connectivity and business-critical infrastructure. You'll also contribute to network architecture, disaster recovery, automation and infrastructure lifecycle projects while ensuring high levels of availability, performance and security. Key Responsibilities: Provide 3rd Line support for the firm's global Cisco network environment. Monitor, maintain and troubleshoot enterprise network services, ensuring maximum availability. Support Cisco LAN/WAN, SD-WAN, routing, switching and network security technologies. Administer Check Point Firewalls, Zscaler, NetScaler, VPN and secure remote connectivity solutions. Participate in network infrastructure and lifecycle upgrade projects including the Meraki Wifi rollout. Develop network documentation, disaster recovery plans and operational procedures. Identify opportunities for automation, monitoring and service improvements. Work closely with third-party suppliers, technical teams and business stakeholders. We're looking for experienced Network Engineers who have worked within large enterprise, Professional Services or Legal environments supporting complex, business-critical infrastructure. You will possess: 10+ years' experience in IT Infrastructure or Senior Network Engineering roles. Strong Cisco networking experience including routing, switching, MPLS, LAN/WAN and SD-WAN. Experience with Check Point Firewalls, Zscaler, Netscaler or F5, Meraki Wifi and (desirably) Cisco ISE, NAC and network security technologies. Knowledge of load balancing, VPNs, Wi-Fi and DDoS mitigation. Solid BAU experience, problem identification and resolution Experience with SIEM platforms, threat prevention and secure network design. Experience with Business Continuity, Disaster Recovery and IT Infrastructure projects. CCNP certification (or equivalent) and strong understanding of ITIL best practice. Excellent troubleshooting, communication and stakeholder management skills. This is an excellent opportunity to join a highly regarded global organisation where you'll work with enterprise-scale Cisco networking technologies, contribute to major infrastructure projects and play a key role in supporting a secure, highly available global IT environment.
Jul 09, 2026
Full time
Network Engineer / Network Analyst - Cisco, CCNP, LAN/WAN, SD-WAN, CheckPoint, Zscaler/NetScaler, Cisco ISE, Meraki WiFi, SIEM, BAU/Projects. 12 Month FTC. London Hybrid. c.£70k-£80k + Oncall + Bonus + Excellent Benefits Global Law Firm seeks an experienced Network Support Engineer to join its IT Infrastructure Operations team, supporting a global, 24x7 enterprise network across multiple international offices. Working as part of a specialist network engineering team , you'll provide 3rd Line BAU support across a mid-sized Cisco network, maintain mission-critical network services and play a key role in delivering infrastructure and network projects, specifically a Meraki Wifi project in the short term alongside BAU. This is a hands-on technical role responsible for supporting and enhancing a complex Cisco-based network environment, including LAN/WAN, SD-WAN, network security, firewalls, cloud connectivity and business-critical infrastructure. You'll also contribute to network architecture, disaster recovery, automation and infrastructure lifecycle projects while ensuring high levels of availability, performance and security. Key Responsibilities: Provide 3rd Line support for the firm's global Cisco network environment. Monitor, maintain and troubleshoot enterprise network services, ensuring maximum availability. Support Cisco LAN/WAN, SD-WAN, routing, switching and network security technologies. Administer Check Point Firewalls, Zscaler, NetScaler, VPN and secure remote connectivity solutions. Participate in network infrastructure and lifecycle upgrade projects including the Meraki Wifi rollout. Develop network documentation, disaster recovery plans and operational procedures. Identify opportunities for automation, monitoring and service improvements. Work closely with third-party suppliers, technical teams and business stakeholders. We're looking for experienced Network Engineers who have worked within large enterprise, Professional Services or Legal environments supporting complex, business-critical infrastructure. You will possess: 10+ years' experience in IT Infrastructure or Senior Network Engineering roles. Strong Cisco networking experience including routing, switching, MPLS, LAN/WAN and SD-WAN. Experience with Check Point Firewalls, Zscaler, Netscaler or F5, Meraki Wifi and (desirably) Cisco ISE, NAC and network security technologies. Knowledge of load balancing, VPNs, Wi-Fi and DDoS mitigation. Solid BAU experience, problem identification and resolution Experience with SIEM platforms, threat prevention and secure network design. Experience with Business Continuity, Disaster Recovery and IT Infrastructure projects. CCNP certification (or equivalent) and strong understanding of ITIL best practice. Excellent troubleshooting, communication and stakeholder management skills. This is an excellent opportunity to join a highly regarded global organisation where you'll work with enterprise-scale Cisco networking technologies, contribute to major infrastructure projects and play a key role in supporting a secure, highly available global IT environment.
Job Advertisement: Business Unit Integrator Are you ready to take your financial expertise to the next level in an exciting and dynamic environment? Our client, a leading player in the Defence sector, is looking for a Business Unit Integrator to join their UK team! This is a unique opportunity to provide key financial support and collaborate with cross-functional teams on both ongoing projects and new contracts. Why Join Us? Dynamic Work Environment: Be part of a fun and challenging business growth environment with offices across the UK.Flexible Working: Enjoy the option for virtual or hybrid working arrangements depending on business needs.Professional Development: Opportunities for professional development with external accreditations to help you grow in your career.Inclusive Culture: We are committed to fostering an inclusive environment where every team member is valued, respected, and fully engaged. Your Role:As a Business Unit Integrator, you will play a pivotal role in supporting financial operations by: Acting as a senior financial analyst to provide management with timely and accurate decision-making information.Offering full cycle project accounting support, from proposal development to contract closure.Collaborating with cross-functional teams to perform financial Estimates At Complete (EAC) and providing regular reporting to senior leadership.Utilising Earned Value Management techniques to analyse performance and support action plans for cost variances.Managing the monthly and quarterly financial forecasting process across designated business areas and contracts.Calculating the potential impact of risks and opportunities, assisting operational teams in implementing profitable solutions.Supporting the development of performance reporting metrics and management information for the programme leadership team. What We're Looking For: Basic Qualifications:- Experience in an operations-facing finance team as a business partner to key operational managers.- Strong business (financial) acumen and a self-starter attitude.- Excellent written and oral communication skills.- Proficiency in IT, particularly Excel and PowerPoint. Preferred Qualifications:- Qualified Accountant with experience in the Defence sector.- Familiarity with financial operations using CSPR and EVM tool suites.- Background in accounting, economics, business, finance, or project accounting/controlling. Join Us and Make an Impact!If you are enthusiastic about financial analysis and enjoy working in a collaborative environment, we want to hear from you! This is your chance to make a meaningful impact within a respected organisation while advancing your career in the Defence industry. Apply Today!Take the first step toward an exciting new opportunity by submitting your application. We can't wait to meet you and explore how you can contribute to our success! Our client is committed to rewarding excellence and developing talent within their team. Come grow with us! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Jul 09, 2026
Contractor
Job Advertisement: Business Unit Integrator Are you ready to take your financial expertise to the next level in an exciting and dynamic environment? Our client, a leading player in the Defence sector, is looking for a Business Unit Integrator to join their UK team! This is a unique opportunity to provide key financial support and collaborate with cross-functional teams on both ongoing projects and new contracts. Why Join Us? Dynamic Work Environment: Be part of a fun and challenging business growth environment with offices across the UK.Flexible Working: Enjoy the option for virtual or hybrid working arrangements depending on business needs.Professional Development: Opportunities for professional development with external accreditations to help you grow in your career.Inclusive Culture: We are committed to fostering an inclusive environment where every team member is valued, respected, and fully engaged. Your Role:As a Business Unit Integrator, you will play a pivotal role in supporting financial operations by: Acting as a senior financial analyst to provide management with timely and accurate decision-making information.Offering full cycle project accounting support, from proposal development to contract closure.Collaborating with cross-functional teams to perform financial Estimates At Complete (EAC) and providing regular reporting to senior leadership.Utilising Earned Value Management techniques to analyse performance and support action plans for cost variances.Managing the monthly and quarterly financial forecasting process across designated business areas and contracts.Calculating the potential impact of risks and opportunities, assisting operational teams in implementing profitable solutions.Supporting the development of performance reporting metrics and management information for the programme leadership team. What We're Looking For: Basic Qualifications:- Experience in an operations-facing finance team as a business partner to key operational managers.- Strong business (financial) acumen and a self-starter attitude.- Excellent written and oral communication skills.- Proficiency in IT, particularly Excel and PowerPoint. Preferred Qualifications:- Qualified Accountant with experience in the Defence sector.- Familiarity with financial operations using CSPR and EVM tool suites.- Background in accounting, economics, business, finance, or project accounting/controlling. Join Us and Make an Impact!If you are enthusiastic about financial analysis and enjoy working in a collaborative environment, we want to hear from you! This is your chance to make a meaningful impact within a respected organisation while advancing your career in the Defence industry. Apply Today!Take the first step toward an exciting new opportunity by submitting your application. We can't wait to meet you and explore how you can contribute to our success! Our client is committed to rewarding excellence and developing talent within their team. Come grow with us! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Network Engineer/Network Analyst - Cisco, CCNP, LAN/WAN, SD-WAN, CheckPoint, Zscaler/NetScaler, Cisco ISE, Meraki WiFi, SIEM, BAU/Projects. 12 Month FTC. London Hybrid. c.£70k-£80k + Oncall + Bonus + Excellent Benefits Global Law Firm seeks an experienced Network Support Engineer to join its IT Infrastructure Operations team, supporting a global, 24x7 enterprise network across multiple international offices. Working as part of a specialist network engineering team, you'll provide 3rd Line BAU support across a mid-sized Cisco network, maintain mission-critical network services and play a key role in delivering infrastructure and network projects, specifically a Meraki Wifi project in the short term alongside BAU. This is a hands-on technical role responsible for supporting and enhancing a complex Cisco-based network environment, including LAN/WAN, SD-WAN, network security, Firewalls, cloud connectivity and business-critical infrastructure. You'll also contribute to network architecture, disaster recovery, automation and infrastructure life cycle projects while ensuring high levels of availability, performance and security. Key Responsibilities: Provide 3rd Line support for the firm's global Cisco network environment. Monitor, maintain and troubleshoot enterprise network services, ensuring maximum availability. Support Cisco LAN/WAN, SD-WAN, routing, switching and network security technologies. Administer Check Point Firewalls, Zscaler, NetScaler, VPN and secure remote connectivity solutions. Participate in network infrastructure and life cycle upgrade projects including the Meraki Wifi rollout. Develop network documentation, disaster recovery plans and operational procedures. Identify opportunities for automation, monitoring and service improvements. Work closely with third-party suppliers, technical teams and business stakeholders. We're looking for experienced Network Engineers who have worked within large enterprise, Professional Services or Legal environments supporting complex, business-critical infrastructure. You will possess: 10+ years' experience in IT Infrastructure or Senior Network Engineering roles. Strong Cisco networking experience including routing, switching, MPLS, LAN/WAN and SD-WAN. Experience with Check Point Firewalls, Zscaler, Netscaler or F5, Meraki Wifi and (desirably) Cisco ISE, NAC and network security technologies. Knowledge of load balancing, VPNs, Wi-Fi and DDoS mitigation. Solid BAU experience, problem identification and resolution Experience with SIEM platforms, threat prevention and secure network design. Experience with Business Continuity, Disaster Recovery and IT Infrastructure projects. CCNP certification (or equivalent) and strong understanding of ITIL best practice. Excellent troubleshooting, communication and stakeholder management skills. This is an excellent opportunity to join a highly regarded global organisation where you'll work with enterprise-scale Cisco networking technologies, contribute to major infrastructure projects and play a key role in supporting a secure, highly available global IT environment.
Jul 09, 2026
Full time
Network Engineer/Network Analyst - Cisco, CCNP, LAN/WAN, SD-WAN, CheckPoint, Zscaler/NetScaler, Cisco ISE, Meraki WiFi, SIEM, BAU/Projects. 12 Month FTC. London Hybrid. c.£70k-£80k + Oncall + Bonus + Excellent Benefits Global Law Firm seeks an experienced Network Support Engineer to join its IT Infrastructure Operations team, supporting a global, 24x7 enterprise network across multiple international offices. Working as part of a specialist network engineering team, you'll provide 3rd Line BAU support across a mid-sized Cisco network, maintain mission-critical network services and play a key role in delivering infrastructure and network projects, specifically a Meraki Wifi project in the short term alongside BAU. This is a hands-on technical role responsible for supporting and enhancing a complex Cisco-based network environment, including LAN/WAN, SD-WAN, network security, Firewalls, cloud connectivity and business-critical infrastructure. You'll also contribute to network architecture, disaster recovery, automation and infrastructure life cycle projects while ensuring high levels of availability, performance and security. Key Responsibilities: Provide 3rd Line support for the firm's global Cisco network environment. Monitor, maintain and troubleshoot enterprise network services, ensuring maximum availability. Support Cisco LAN/WAN, SD-WAN, routing, switching and network security technologies. Administer Check Point Firewalls, Zscaler, NetScaler, VPN and secure remote connectivity solutions. Participate in network infrastructure and life cycle upgrade projects including the Meraki Wifi rollout. Develop network documentation, disaster recovery plans and operational procedures. Identify opportunities for automation, monitoring and service improvements. Work closely with third-party suppliers, technical teams and business stakeholders. We're looking for experienced Network Engineers who have worked within large enterprise, Professional Services or Legal environments supporting complex, business-critical infrastructure. You will possess: 10+ years' experience in IT Infrastructure or Senior Network Engineering roles. Strong Cisco networking experience including routing, switching, MPLS, LAN/WAN and SD-WAN. Experience with Check Point Firewalls, Zscaler, Netscaler or F5, Meraki Wifi and (desirably) Cisco ISE, NAC and network security technologies. Knowledge of load balancing, VPNs, Wi-Fi and DDoS mitigation. Solid BAU experience, problem identification and resolution Experience with SIEM platforms, threat prevention and secure network design. Experience with Business Continuity, Disaster Recovery and IT Infrastructure projects. CCNP certification (or equivalent) and strong understanding of ITIL best practice. Excellent troubleshooting, communication and stakeholder management skills. This is an excellent opportunity to join a highly regarded global organisation where you'll work with enterprise-scale Cisco networking technologies, contribute to major infrastructure projects and play a key role in supporting a secure, highly available global IT environment.
A Lloyds Syndicate is recruiting for an entrepreneurial and very innovative insurance operations specialist. to join their operations team. You will be tasked with overseeing and analysing key data, support a variety of operational processes, monitor regulatory requirements and deliver reporting to key internal and external stakeholders click apply for full job details
Jul 09, 2026
Full time
A Lloyds Syndicate is recruiting for an entrepreneurial and very innovative insurance operations specialist. to join their operations team. You will be tasked with overseeing and analysing key data, support a variety of operational processes, monitor regulatory requirements and deliver reporting to key internal and external stakeholders click apply for full job details
Head of Quality Control Dundee Competitive + Bonus + Excellent Benefits Escape Recruitment is working with a well-established and growing regulated manufacturing business seeking a Head of Quality Control to lead its laboratory function. This is a senior leadership position reporting directly into site leadership and offers the opportunity to shape the future direction of a Quality Control department during an exciting period of growth and investment. Leading a team of approximately 25 employees through a structure of Team Leaders and Analysts, you'll be responsible for ensuring the delivery of safe, compliant and efficient laboratory operations while driving continuous improvement, performance and capability across the function. Key Responsibilities Lead and develop the Quality Control function Manage Team Leaders and laboratory personnel Drive GMP compliance and quality standards Support site leadership strategy and operational objectives Improve laboratory efficiency and capacity planning Support audits and regulatory compliance activities Drive continuous improvement projects Develop talent and succession plans within the QC team Collaborate closely with Production, QA, Supply Chain and Engineering teams What We're Looking For Proven QC leadership experience within pharmaceutical manufacturing Strong laboratory background with hands-on technical understanding Experience leading managers or supervisors Strong people leadership and coaching skills Knowledge of GMP environments Experience driving performance and continuous improvement Degree qualified within a relevant scientific discipline Package Competitive basic salary 15% annual bonus Private medical insurance Medicash scheme 30 days annual leave Employer pension contribution
Jul 09, 2026
Full time
Head of Quality Control Dundee Competitive + Bonus + Excellent Benefits Escape Recruitment is working with a well-established and growing regulated manufacturing business seeking a Head of Quality Control to lead its laboratory function. This is a senior leadership position reporting directly into site leadership and offers the opportunity to shape the future direction of a Quality Control department during an exciting period of growth and investment. Leading a team of approximately 25 employees through a structure of Team Leaders and Analysts, you'll be responsible for ensuring the delivery of safe, compliant and efficient laboratory operations while driving continuous improvement, performance and capability across the function. Key Responsibilities Lead and develop the Quality Control function Manage Team Leaders and laboratory personnel Drive GMP compliance and quality standards Support site leadership strategy and operational objectives Improve laboratory efficiency and capacity planning Support audits and regulatory compliance activities Drive continuous improvement projects Develop talent and succession plans within the QC team Collaborate closely with Production, QA, Supply Chain and Engineering teams What We're Looking For Proven QC leadership experience within pharmaceutical manufacturing Strong laboratory background with hands-on technical understanding Experience leading managers or supervisors Strong people leadership and coaching skills Knowledge of GMP environments Experience driving performance and continuous improvement Degree qualified within a relevant scientific discipline Package Competitive basic salary 15% annual bonus Private medical insurance Medicash scheme 30 days annual leave Employer pension contribution
Our client is seeking a Business Analyst to support business improvement and digital change initiatives. This is a strong opportunity for an analytical and commercially aware individual who enjoys understanding problems, improving processes and working with stakeholders. The Role You will support senior analysts and project teams in gathering requirements, mapping processes and helping to shape practical solutions that meet business needs. Key Responsibilities Gather and document business requirements from stakeholders. Support workshops, meetings and requirements discussions. Assist with process mapping, including current-state and future-state processes. Create user stories, acceptance criteria and supporting documentation. Help prepare business requirements documents and functional specifications. Support solution testing and user acceptance testing activities. Maintain project documentation, action logs and stakeholder feedback. About You Strong communication, documentation and stakeholder-engagement skills. Analytical thinking and an interest in business process improvement. Confidence using Microsoft Office, particularly Excel, Word and PowerPoint. Familiarity with Agile, Jira, BPMN, wireframing or user stories is advantageous. Relevant training, project work, degree study or transferable experience in administration, operations, customer service or technology is welcome.
Jul 09, 2026
Full time
Our client is seeking a Business Analyst to support business improvement and digital change initiatives. This is a strong opportunity for an analytical and commercially aware individual who enjoys understanding problems, improving processes and working with stakeholders. The Role You will support senior analysts and project teams in gathering requirements, mapping processes and helping to shape practical solutions that meet business needs. Key Responsibilities Gather and document business requirements from stakeholders. Support workshops, meetings and requirements discussions. Assist with process mapping, including current-state and future-state processes. Create user stories, acceptance criteria and supporting documentation. Help prepare business requirements documents and functional specifications. Support solution testing and user acceptance testing activities. Maintain project documentation, action logs and stakeholder feedback. About You Strong communication, documentation and stakeholder-engagement skills. Analytical thinking and an interest in business process improvement. Confidence using Microsoft Office, particularly Excel, Word and PowerPoint. Familiarity with Agile, Jira, BPMN, wireframing or user stories is advantageous. Relevant training, project work, degree study or transferable experience in administration, operations, customer service or technology is welcome.
Business partner with Commercial and Transport teams, influencing key decisions Ownership of reporting, forecasting, and variance analysis across key functions Study support with strong career progression into a commercial finance role Role : Commercial Finance Analyst - Part Qualified (CIMA / ACCA) Location: Staffordshire Salary: Competitive + Bonus + Study Support Available Hours: Full Time, Monday to Friday Commercial Finance Analyst Job Opportunity: An exciting opportunity has arisen for a Commercial Finance Analyst (Part Qualified CIMA/ACCA) to join a fast-paced, growing business. This role is ideal for candidates searching for commercial finance analyst jobs, finance analyst roles in manufacturing, or business partnering finance positions. You will support key operational teams including Commercial, Marketing, and Transport, providing financial insight, analysis, and decision support to drive business performance and profitability. Key Responsibilities - Commercial Finance Analyst Business partner with Commercial and Transport teams to support decision-making Produce weekly and monthly financial reports and performance analysis Support budgeting, forecasting, and rolling forecasts (EYE) Deliver sales and margin variance analysis with clear, actionable insights Provide financial commentary for senior leadership and board-level reporting Manage overheads for Commercial and Marketing functions Take ownership of the transport P&L (Profit & Loss) Support internal and external audits and ensure financial accuracy Maintain and improve financial data within ERP systems Drive process improvements and standardisation across finance operations Ensure compliance with internal controls and financial policies Skills and Experience Required Essential: Part-qualified CIMA or ACCA (or actively studying) Experience in a Finance Analyst or similar role Strong experience analysing large data sets and presenting insights Solid understanding of accruals and prepayments Excellent communication and stakeholder management skills Desirable: Background in manufacturing, FMCG, food production, or logistics Experience in commercial finance or business partnering Ability to work in a fast-paced, deadline-driven environment Benefits - Finance Analyst Role Competitive salary (DOE) Annual bonus scheme Full study support available for CIMA or ACCA qualification Generous annual leave with option to purchase more Life assurance Employee assistance programme and wellbeing support Retail discounts and financial benefit schemes Ongoing training, development, and clear career progression Additional Requirements Full UK driving licence and access to a vehicle Ability to travel occasionally to another UK site
Jul 09, 2026
Full time
Business partner with Commercial and Transport teams, influencing key decisions Ownership of reporting, forecasting, and variance analysis across key functions Study support with strong career progression into a commercial finance role Role : Commercial Finance Analyst - Part Qualified (CIMA / ACCA) Location: Staffordshire Salary: Competitive + Bonus + Study Support Available Hours: Full Time, Monday to Friday Commercial Finance Analyst Job Opportunity: An exciting opportunity has arisen for a Commercial Finance Analyst (Part Qualified CIMA/ACCA) to join a fast-paced, growing business. This role is ideal for candidates searching for commercial finance analyst jobs, finance analyst roles in manufacturing, or business partnering finance positions. You will support key operational teams including Commercial, Marketing, and Transport, providing financial insight, analysis, and decision support to drive business performance and profitability. Key Responsibilities - Commercial Finance Analyst Business partner with Commercial and Transport teams to support decision-making Produce weekly and monthly financial reports and performance analysis Support budgeting, forecasting, and rolling forecasts (EYE) Deliver sales and margin variance analysis with clear, actionable insights Provide financial commentary for senior leadership and board-level reporting Manage overheads for Commercial and Marketing functions Take ownership of the transport P&L (Profit & Loss) Support internal and external audits and ensure financial accuracy Maintain and improve financial data within ERP systems Drive process improvements and standardisation across finance operations Ensure compliance with internal controls and financial policies Skills and Experience Required Essential: Part-qualified CIMA or ACCA (or actively studying) Experience in a Finance Analyst or similar role Strong experience analysing large data sets and presenting insights Solid understanding of accruals and prepayments Excellent communication and stakeholder management skills Desirable: Background in manufacturing, FMCG, food production, or logistics Experience in commercial finance or business partnering Ability to work in a fast-paced, deadline-driven environment Benefits - Finance Analyst Role Competitive salary (DOE) Annual bonus scheme Full study support available for CIMA or ACCA qualification Generous annual leave with option to purchase more Life assurance Employee assistance programme and wellbeing support Retail discounts and financial benefit schemes Ongoing training, development, and clear career progression Additional Requirements Full UK driving licence and access to a vehicle Ability to travel occasionally to another UK site
Business partner with Commercial and Transport teams, influencing key decisions Ownership of reporting, forecasting, and variance analysis across key functions Study support with strong career progression into a commercial finance role Role : Commercial Finance Analyst - Part Qualified (CIMA / ACCA) Location: Staffordshire Salary: Competitive + Bonus + Study Support Available Hours: Full Time, Monday to Friday Commercial Finance Analyst Job Opportunity: An exciting opportunity has arisen for a Commercial Finance Analyst (Part Qualified CIMA/ACCA) to join a fast-paced, growing business. This role is ideal for candidates searching for commercial finance analyst jobs, finance analyst roles in manufacturing, or business partnering finance positions.You will support key operational teams including Commercial, Marketing, and Transport, providing financial insight, analysis, and decision support to drive business performance and profitability. Key Responsibilities - Commercial Finance Analyst Business partner with Commercial and Transport teams to support decision-making Produce weekly and monthly financial reports and performance analysis Support budgeting, forecasting, and rolling forecasts (EYE) Deliver sales and margin variance analysis with clear, actionable insights Provide financial commentary for senior leadership and board-level reporting Manage overheads for Commercial and Marketing functions Take ownership of the transport P&L (Profit & Loss) Support internal and external audits and ensure financial accuracy Maintain and improve financial data within ERP systems Drive process improvements and standardisation across finance operations Ensure compliance with internal controls and financial policies Skills and Experience Required Essential: Part-qualified CIMA or ACCA (or actively studying) Experience in a Finance Analyst or similar role Strong experience analysing large data sets and presenting insights Solid understanding of accruals and prepayments Excellent communication and stakeholder management skills Desirable: Background in manufacturing, FMCG, food production, or logistics Experience in commercial finance or business partnering Ability to work in a fast-paced, deadline-driven environment Benefits - Finance Analyst Role Competitive salary (DOE) Annual bonus scheme Full study support available for CIMA or ACCA qualification Generous annual leave with option to purchase more Life assurance Employee assistance programme and wellbeing support Retail discounts and financial benefit schemes Ongoing training, development, and clear career progression Additional Requirements Full UK driving licence and access to a vehicle Ability to travel occasionally to another UK site
Jul 09, 2026
Full time
Business partner with Commercial and Transport teams, influencing key decisions Ownership of reporting, forecasting, and variance analysis across key functions Study support with strong career progression into a commercial finance role Role : Commercial Finance Analyst - Part Qualified (CIMA / ACCA) Location: Staffordshire Salary: Competitive + Bonus + Study Support Available Hours: Full Time, Monday to Friday Commercial Finance Analyst Job Opportunity: An exciting opportunity has arisen for a Commercial Finance Analyst (Part Qualified CIMA/ACCA) to join a fast-paced, growing business. This role is ideal for candidates searching for commercial finance analyst jobs, finance analyst roles in manufacturing, or business partnering finance positions.You will support key operational teams including Commercial, Marketing, and Transport, providing financial insight, analysis, and decision support to drive business performance and profitability. Key Responsibilities - Commercial Finance Analyst Business partner with Commercial and Transport teams to support decision-making Produce weekly and monthly financial reports and performance analysis Support budgeting, forecasting, and rolling forecasts (EYE) Deliver sales and margin variance analysis with clear, actionable insights Provide financial commentary for senior leadership and board-level reporting Manage overheads for Commercial and Marketing functions Take ownership of the transport P&L (Profit & Loss) Support internal and external audits and ensure financial accuracy Maintain and improve financial data within ERP systems Drive process improvements and standardisation across finance operations Ensure compliance with internal controls and financial policies Skills and Experience Required Essential: Part-qualified CIMA or ACCA (or actively studying) Experience in a Finance Analyst or similar role Strong experience analysing large data sets and presenting insights Solid understanding of accruals and prepayments Excellent communication and stakeholder management skills Desirable: Background in manufacturing, FMCG, food production, or logistics Experience in commercial finance or business partnering Ability to work in a fast-paced, deadline-driven environment Benefits - Finance Analyst Role Competitive salary (DOE) Annual bonus scheme Full study support available for CIMA or ACCA qualification Generous annual leave with option to purchase more Life assurance Employee assistance programme and wellbeing support Retail discounts and financial benefit schemes Ongoing training, development, and clear career progression Additional Requirements Full UK driving licence and access to a vehicle Ability to travel occasionally to another UK site
Our client is seeking a Business Analyst to support business improvement and digital change initiatives. This is a strong opportunity for an analytical and commercially aware individual who enjoys understanding problems, improving processes and working with stakeholders. The Role You will support senior analysts and project teams in gathering requirements, mapping processes and helping to shape practical solutions that meet business needs. Key Responsibilities Gather and document business requirements from stakeholders. Support workshops, meetings and requirements discussions. Assist with process mapping, including current-state and future-state processes. Create user stories, acceptance criteria and supporting documentation. Help prepare business requirements documents and functional specifications. Support solution testing and user acceptance testing activities. Maintain project documentation, action logs and stakeholder feedback. About You Strong communication, documentation and stakeholder-engagement skills. Analytical thinking and an interest in business process improvement. Confidence using Microsoft Office, particularly Excel, Word and PowerPoint. Familiarity with Agile, Jira, BPMN, wireframing or user stories is advantageous. Relevant training, project work, degree study or transferable experience in administration, operations, customer service or technology is welcome.
Jul 09, 2026
Full time
Our client is seeking a Business Analyst to support business improvement and digital change initiatives. This is a strong opportunity for an analytical and commercially aware individual who enjoys understanding problems, improving processes and working with stakeholders. The Role You will support senior analysts and project teams in gathering requirements, mapping processes and helping to shape practical solutions that meet business needs. Key Responsibilities Gather and document business requirements from stakeholders. Support workshops, meetings and requirements discussions. Assist with process mapping, including current-state and future-state processes. Create user stories, acceptance criteria and supporting documentation. Help prepare business requirements documents and functional specifications. Support solution testing and user acceptance testing activities. Maintain project documentation, action logs and stakeholder feedback. About You Strong communication, documentation and stakeholder-engagement skills. Analytical thinking and an interest in business process improvement. Confidence using Microsoft Office, particularly Excel, Word and PowerPoint. Familiarity with Agile, Jira, BPMN, wireframing or user stories is advantageous. Relevant training, project work, degree study or transferable experience in administration, operations, customer service or technology is welcome.
Are you an organised, analytical professional with experience supporting bids, managing data and improving business processes? This is an excellent opportunity for someone who enjoys working across multiple projects, turning data into meaningful insight and ensuring bid activity is well planned, governed and delivered efficiently. You'll be at the centre of the organisation's bid function, supporting strategic decision-making through accurate reporting, resource forecasting and process improvement. The Role Working closely with Bid Leads, Opportunity Managers and senior stakeholders, you'll provide oversight across the bid pipeline, ensuring opportunities are effectively coordinated and resources are planned to support successful delivery. You'll also play a key role in maintaining high-quality bid data, producing management information and identifying opportunities to improve systems, governance and ways of working. Key Responsibilities Coordinate framework applications and tender submissions from initial opportunity through to completion. Support Bid Leads with the planning, governance and administration of multiple live opportunities. Maintain accurate bid, pipeline and resource data across internal systems. Analyse resource utilisation, capacity and forecasting data to support bid planning and business decisions. Produce regular dashboards and reports covering pipeline activity, resource utilisation, bid performance and continuous improvement. Monitor market intelligence, competitor activity and client feedback to help strengthen future bid strategies. Maintain bid libraries, reusable content and supporting documentation. Support ongoing improvements to bid processes, governance and management systems. Administer bid management platforms and ensure data quality is maintained across the function. About You We're looking for someone who enjoys combining analytical thinking with strong organisation and communication skills. You'll ideally have experience within bid coordination, business operations, project support or resource planning, with the confidence to work across multiple stakeholders and priorities. You'll also have: Previous experience within bids, tenders, resource planning or a similar analytical role. Strong organisational and project coordination skills. Excellent attention to detail and data accuracy. Advanced Microsoft Office skills, particularly Excel. Experience using CRM, SharePoint or bid management systems. The ability to analyse data and present meaningful management information. Excellent written and verbal communication skills. Eligibility to obtain UK Security Clearance. Experience within engineering, consulting or public sector procurement would be highly advantageous, as would knowledge of framework applications or an APMP qualification.
Jul 09, 2026
Full time
Are you an organised, analytical professional with experience supporting bids, managing data and improving business processes? This is an excellent opportunity for someone who enjoys working across multiple projects, turning data into meaningful insight and ensuring bid activity is well planned, governed and delivered efficiently. You'll be at the centre of the organisation's bid function, supporting strategic decision-making through accurate reporting, resource forecasting and process improvement. The Role Working closely with Bid Leads, Opportunity Managers and senior stakeholders, you'll provide oversight across the bid pipeline, ensuring opportunities are effectively coordinated and resources are planned to support successful delivery. You'll also play a key role in maintaining high-quality bid data, producing management information and identifying opportunities to improve systems, governance and ways of working. Key Responsibilities Coordinate framework applications and tender submissions from initial opportunity through to completion. Support Bid Leads with the planning, governance and administration of multiple live opportunities. Maintain accurate bid, pipeline and resource data across internal systems. Analyse resource utilisation, capacity and forecasting data to support bid planning and business decisions. Produce regular dashboards and reports covering pipeline activity, resource utilisation, bid performance and continuous improvement. Monitor market intelligence, competitor activity and client feedback to help strengthen future bid strategies. Maintain bid libraries, reusable content and supporting documentation. Support ongoing improvements to bid processes, governance and management systems. Administer bid management platforms and ensure data quality is maintained across the function. About You We're looking for someone who enjoys combining analytical thinking with strong organisation and communication skills. You'll ideally have experience within bid coordination, business operations, project support or resource planning, with the confidence to work across multiple stakeholders and priorities. You'll also have: Previous experience within bids, tenders, resource planning or a similar analytical role. Strong organisational and project coordination skills. Excellent attention to detail and data accuracy. Advanced Microsoft Office skills, particularly Excel. Experience using CRM, SharePoint or bid management systems. The ability to analyse data and present meaningful management information. Excellent written and verbal communication skills. Eligibility to obtain UK Security Clearance. Experience within engineering, consulting or public sector procurement would be highly advantageous, as would knowledge of framework applications or an APMP qualification.
Our client is seeking a Business Analyst to support business improvement and digital change initiatives. This is a strong opportunity for an analytical and commercially aware individual who enjoys understanding problems, improving processes and working with stakeholders. The Role You will support senior analysts and project teams in gathering requirements, mapping processes and helping to shape practical solutions that meet business needs. Key Responsibilities Gather and document business requirements from stakeholders. Support workshops, meetings and requirements discussions. Assist with process mapping, including current-state and future-state processes. Create user stories, acceptance criteria and supporting documentation. Help prepare business requirements documents and functional specifications. Support solution testing and user acceptance testing activities. Maintain project documentation, action logs and stakeholder feedback. About You Strong communication, documentation and stakeholder-engagement skills. Analytical thinking and an interest in business process improvement. Confidence using Microsoft Office, particularly Excel, Word and PowerPoint. Familiarity with Agile, Jira, BPMN, wireframing or user stories is advantageous. Relevant training, project work, degree study or transferable experience in administration, operations, customer service or technology is welcome.
Jul 09, 2026
Full time
Our client is seeking a Business Analyst to support business improvement and digital change initiatives. This is a strong opportunity for an analytical and commercially aware individual who enjoys understanding problems, improving processes and working with stakeholders. The Role You will support senior analysts and project teams in gathering requirements, mapping processes and helping to shape practical solutions that meet business needs. Key Responsibilities Gather and document business requirements from stakeholders. Support workshops, meetings and requirements discussions. Assist with process mapping, including current-state and future-state processes. Create user stories, acceptance criteria and supporting documentation. Help prepare business requirements documents and functional specifications. Support solution testing and user acceptance testing activities. Maintain project documentation, action logs and stakeholder feedback. About You Strong communication, documentation and stakeholder-engagement skills. Analytical thinking and an interest in business process improvement. Confidence using Microsoft Office, particularly Excel, Word and PowerPoint. Familiarity with Agile, Jira, BPMN, wireframing or user stories is advantageous. Relevant training, project work, degree study or transferable experience in administration, operations, customer service or technology is welcome.
ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a 3rd Line Network Engineer. We are seeking a highly skilled and motivated 3rd Line Network Engineer to join our technical operations team. This role is suited to an experienced networking professional who enjoys solving complex technical challenges and providing expert-level support across a diverse range of customer environments. Working as part of a senior engineering team, you will act as the escalation point for advanced networking issues, ensuring customer services remain resilient, secure and performing at their best. You'll be involved in troubleshooting, fault resolution, technical investigations and supporting ongoing improvements across a wide variety of network technologies. This is an excellent opportunity for someone who thrives in a fast-paced managed services environment and is passionate about delivering exceptional technical support. Key Responsibilities Investigate and resolve high-level network incidents that have been escalated from support teams. Provide 3rd line technical support for complex networking incidents and service requests across enterprise and ISP environments. Monitor, maintain and optimise customer network infrastructure to ensure maximum performance and availability. Perform detailed technical analysis to identify root causes and implement long-term solutions to recurring issues. Work closely with internal engineering teams to support network changes, upgrades and infrastructure improvements. Produce clear technical documentation, update support records and contribute to internal knowledge sharing. Key Skills Strong technical expertise across enterprise networking technologies including LAN, WAN, wireless, firewalls and SD-WAN. Advanced fault-finding and diagnostic skills with the ability to resolve complex networking issues efficiently. Excellent communication skills with the confidence to engage with customers, colleagues and third-party suppliers. Ability to manage competing priorities while maintaining a high standard of service and attention to detail. Experience working within structured support environments using IT service management and ticketing systems. Further job details available upon application. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Jul 09, 2026
Full time
ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a 3rd Line Network Engineer. We are seeking a highly skilled and motivated 3rd Line Network Engineer to join our technical operations team. This role is suited to an experienced networking professional who enjoys solving complex technical challenges and providing expert-level support across a diverse range of customer environments. Working as part of a senior engineering team, you will act as the escalation point for advanced networking issues, ensuring customer services remain resilient, secure and performing at their best. You'll be involved in troubleshooting, fault resolution, technical investigations and supporting ongoing improvements across a wide variety of network technologies. This is an excellent opportunity for someone who thrives in a fast-paced managed services environment and is passionate about delivering exceptional technical support. Key Responsibilities Investigate and resolve high-level network incidents that have been escalated from support teams. Provide 3rd line technical support for complex networking incidents and service requests across enterprise and ISP environments. Monitor, maintain and optimise customer network infrastructure to ensure maximum performance and availability. Perform detailed technical analysis to identify root causes and implement long-term solutions to recurring issues. Work closely with internal engineering teams to support network changes, upgrades and infrastructure improvements. Produce clear technical documentation, update support records and contribute to internal knowledge sharing. Key Skills Strong technical expertise across enterprise networking technologies including LAN, WAN, wireless, firewalls and SD-WAN. Advanced fault-finding and diagnostic skills with the ability to resolve complex networking issues efficiently. Excellent communication skills with the confidence to engage with customers, colleagues and third-party suppliers. Ability to manage competing priorities while maintaining a high standard of service and attention to detail. Experience working within structured support environments using IT service management and ticketing systems. Further job details available upon application. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Business partner with Commercial and Transport teams, influencing key decisions Ownership of reporting, forecasting, and variance analysis across key functions Study support with strong career progression into a commercial finance role Role : Commercial Finance Analyst - Part Qualified (CIMA / ACCA) Location: Wigan Salary: Competitive + Bonus + Study Support Available Hours: Full Time, Monday to Friday Commercial Finance Analyst Job Opportunity: An exciting opportunity has arisen for a Commercial Finance Analyst (Part Qualified CIMA/ACCA) to join a fast-paced, growing business. This role is ideal for candidates searching for commercial finance analyst jobs, finance analyst roles in manufacturing, or business partnering finance positions.You will support key operational teams including Commercial, Marketing, and Transport, providing financial insight, analysis, and decision support to drive business performance and profitability. Key Responsibilities - Commercial Finance Analyst Business partner with Commercial and Transport teams to support decision-making Produce weekly and monthly financial reports and performance analysis Support budgeting, forecasting, and rolling forecasts (EYE) Deliver sales and margin variance analysis with clear, actionable insights Provide financial commentary for senior leadership and board-level reporting Manage overheads for Commercial and Marketing functions Take ownership of the transport P&L (Profit & Loss) Support internal and external audits and ensure financial accuracy Maintain and improve financial data within ERP systems Drive process improvements and standardisation across finance operations Ensure compliance with internal controls and financial policies Skills and Experience Required Essential: Part-qualified CIMA or ACCA (or actively studying) Experience in a Finance Analyst or similar role Strong experience analysing large data sets and presenting insights Solid understanding of accruals and prepayments Excellent communication and stakeholder management skills Desirable: Background in manufacturing, FMCG, food production, or logistics Experience in commercial finance or business partnering Ability to work in a fast-paced, deadline-driven environment Benefits - Finance Analyst Role Competitive salary (DOE) Annual bonus scheme Full study support available for CIMA or ACCA qualification Generous annual leave with option to purchase more Life assurance Employee assistance programme and wellbeing support Retail discounts and financial benefit schemes Ongoing training, development, and clear career progression Additional Requirements Full UK driving licence and access to a vehicle Ability to travel occasionally to another UK site
Jul 08, 2026
Full time
Business partner with Commercial and Transport teams, influencing key decisions Ownership of reporting, forecasting, and variance analysis across key functions Study support with strong career progression into a commercial finance role Role : Commercial Finance Analyst - Part Qualified (CIMA / ACCA) Location: Wigan Salary: Competitive + Bonus + Study Support Available Hours: Full Time, Monday to Friday Commercial Finance Analyst Job Opportunity: An exciting opportunity has arisen for a Commercial Finance Analyst (Part Qualified CIMA/ACCA) to join a fast-paced, growing business. This role is ideal for candidates searching for commercial finance analyst jobs, finance analyst roles in manufacturing, or business partnering finance positions.You will support key operational teams including Commercial, Marketing, and Transport, providing financial insight, analysis, and decision support to drive business performance and profitability. Key Responsibilities - Commercial Finance Analyst Business partner with Commercial and Transport teams to support decision-making Produce weekly and monthly financial reports and performance analysis Support budgeting, forecasting, and rolling forecasts (EYE) Deliver sales and margin variance analysis with clear, actionable insights Provide financial commentary for senior leadership and board-level reporting Manage overheads for Commercial and Marketing functions Take ownership of the transport P&L (Profit & Loss) Support internal and external audits and ensure financial accuracy Maintain and improve financial data within ERP systems Drive process improvements and standardisation across finance operations Ensure compliance with internal controls and financial policies Skills and Experience Required Essential: Part-qualified CIMA or ACCA (or actively studying) Experience in a Finance Analyst or similar role Strong experience analysing large data sets and presenting insights Solid understanding of accruals and prepayments Excellent communication and stakeholder management skills Desirable: Background in manufacturing, FMCG, food production, or logistics Experience in commercial finance or business partnering Ability to work in a fast-paced, deadline-driven environment Benefits - Finance Analyst Role Competitive salary (DOE) Annual bonus scheme Full study support available for CIMA or ACCA qualification Generous annual leave with option to purchase more Life assurance Employee assistance programme and wellbeing support Retail discounts and financial benefit schemes Ongoing training, development, and clear career progression Additional Requirements Full UK driving licence and access to a vehicle Ability to travel occasionally to another UK site
Your New Company A well-established, fast-growing business operating in the premium consumer goods sector. The company combines strong commercial performance with a close-knit, professional finance team and a supportive working environment. Based in Central London, the business continues to expand across UK and EU markets.Your New Role As Credit Controller / Accounts Receivable Analyst, you'll play a key role in managing cash flow, maintaining accurate financial records, and supporting wider finance operations. This is a hands-on role offering exposure across credit control, accounting support, VAT, and Amazon Seller Central reporting.You'll be office-based five days per week, working closely with senior stakeholders and contributing to continuous finance process improvement. Key Responsibilities Accounts Receivable / Credit Control Proactively chase outstanding debts by phone and email in line with agreed payment terms Investigate and resolve internal and external payment queries, keeping directors informed of progress Review invoices, remittances, and payments to identify and resolve discrepancies Process customer credit card payments via PDQ machines and payment terminals Issue weekly/monthly statements, invoices, and credit notes (and on request) Set up new customer accounts and liaise with internal teams to support timely query resolution Financial Analysis & Accounting Support Record and reconcile transactions across the sales ledger, purchase ledger, and cashbook Accurately process sales and purchase invoices Perform month-end reconciliations, investigating credit balances, discrepancies, and rebates Assist with VAT registrations and reconciliation of VAT control accounts for monthly and quarterly VAT returns (UK, EU, multi-currency) Process daily income, cheque payments, and online banking transactions Produce ad hoc financial and management reports as required Amazon Seller Central Management Manage and navigate Amazon Seller Central, producing sales, settlement, and financial reports Collate and reconcile Amazon sales data, fees, and VAT information Support Marketplace Facilitator VAT requirements, including Amazon's role in collecting and remitting VAT for UK and EU sales What You'll Need to Succeed At least 2 years' experience in a credit control or accounts receivable role Strong Excel skills and confidence using Office 365 Excellent attention to detail and high levels of accuracy Strong analytical and problem-solving ability Confident telephone and written communication skills Well-organised, flexible approach with the ability to manage multiple priorities What You'll Get in Return Working hours: 9am-5pm, office-based 5 days per week 20 days annual leave + 8 bank holidays 2 additional days annual leave for Jewish High Holidays Statutory pension Annual salary review with increases every 12 months Unlimited staff discount on jewellery purchases (60-70% off retail prices) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 08, 2026
Full time
Your New Company A well-established, fast-growing business operating in the premium consumer goods sector. The company combines strong commercial performance with a close-knit, professional finance team and a supportive working environment. Based in Central London, the business continues to expand across UK and EU markets.Your New Role As Credit Controller / Accounts Receivable Analyst, you'll play a key role in managing cash flow, maintaining accurate financial records, and supporting wider finance operations. This is a hands-on role offering exposure across credit control, accounting support, VAT, and Amazon Seller Central reporting.You'll be office-based five days per week, working closely with senior stakeholders and contributing to continuous finance process improvement. Key Responsibilities Accounts Receivable / Credit Control Proactively chase outstanding debts by phone and email in line with agreed payment terms Investigate and resolve internal and external payment queries, keeping directors informed of progress Review invoices, remittances, and payments to identify and resolve discrepancies Process customer credit card payments via PDQ machines and payment terminals Issue weekly/monthly statements, invoices, and credit notes (and on request) Set up new customer accounts and liaise with internal teams to support timely query resolution Financial Analysis & Accounting Support Record and reconcile transactions across the sales ledger, purchase ledger, and cashbook Accurately process sales and purchase invoices Perform month-end reconciliations, investigating credit balances, discrepancies, and rebates Assist with VAT registrations and reconciliation of VAT control accounts for monthly and quarterly VAT returns (UK, EU, multi-currency) Process daily income, cheque payments, and online banking transactions Produce ad hoc financial and management reports as required Amazon Seller Central Management Manage and navigate Amazon Seller Central, producing sales, settlement, and financial reports Collate and reconcile Amazon sales data, fees, and VAT information Support Marketplace Facilitator VAT requirements, including Amazon's role in collecting and remitting VAT for UK and EU sales What You'll Need to Succeed At least 2 years' experience in a credit control or accounts receivable role Strong Excel skills and confidence using Office 365 Excellent attention to detail and high levels of accuracy Strong analytical and problem-solving ability Confident telephone and written communication skills Well-organised, flexible approach with the ability to manage multiple priorities What You'll Get in Return Working hours: 9am-5pm, office-based 5 days per week 20 days annual leave + 8 bank holidays 2 additional days annual leave for Jewish High Holidays Statutory pension Annual salary review with increases every 12 months Unlimited staff discount on jewellery purchases (60-70% off retail prices) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: Platform Operations Engineer Location: Hemel Hempstead / Hybrid / Remote Salary: 45,000 per annum Job Type: Full Time, Permanent Shift Pattern: Between 6am to 10pm Monday to Friday Total hours 40 per week. On Call rotation provide 24-hour call support. (Overtime and weekend shifts are a requirement of this position) About The Company: Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors, with over $75 billion of assets under management. About The Role: We are looking for a Platform Operations Analyst to join our 24/7 Platform Operations team, responsible for the performance, stability, and resilience of Eckoh's AWS-hosted SaaS platforms within a regulated environment. This role is centred on cloud operations, incident triage, and service ownership. You will proactively monitor platform health, assess alerts, determine business impact, and drive incidents through to resolution in line with SLAs. Strong analytical thinking is essential - you must be able to quickly interpret technical signals, prioritise effectively, and coordinate the right response. You will have solid experience using Atlassian Jira Service Management, confidently managing ticket queues, owning incidents end-to-end, and maintaining accurate communication throughout the lifecycle. A broad technical foundation across AWS, infrastructure, networking, and security is required, along with experience in telecoms, VoIP, or voice platforms. Above all, you are a calm, customer-focused communicator who can translate technical issues into clear, professional updates and build trust during live service events. Key responsibilities: Act as the primary operational contact within the 24/7 Platform Operations function, owning frontline triage across AWS-hosted SaaS and voice platforms. Proactively monitor platform health, alerts, and service dashboards to identify, assess, and prioritise incidents based on business impact and SLA commitments. Manage tickets end-to-end using Jira Service Management, ensuring accurate categorisation, clear documentation, timely escalation, and structured lifecycle control. Apply strong analytical thinking to diagnose issues across cloud infrastructure, VoIP/telecoms services, and integrated application components. Coordinate with Engineering, Network, Security, and Development teams to drive effective and timely resolution of incidents. Provide clear, concise, and professional communication to clients and internal stakeholders throughout incident and service request lifecycles. Contribute to continuous improvement by identifying recurring issues, documenting knowledge articles, and refining monitoring and triage practices. Key Requirements: Your Profile: Naturally analytical, with a structured and methodical approach to problem-solving and incident triage. Calm and composed under pressure, able to assess impact quickly and make sound decisions in live service environments. Customer-focused communicator who can confidently translate technical issues into clear, professional updates. Operationally minded, with a strong sense of ownership and accountability for service outcomes. Detail-oriented and disciplined, with an appreciation for process and ITIL-aligned ways of working. Comfortable working within a fast-paced 24/7 environment, managing competing priorities with focus and resilience. Technically curious, with a solid foundational understanding of AWS cloud infrastructure. Self-motivated and dependable, able to work autonomously while collaborating effectively across teams. Desired Skills & Experience: 2-4 years' experience supporting AWS-hosted production environments, with working knowledge of Linux fundamentals and cloud-based infrastructure. Exposure to telecoms, VoIP, or voice platforms within a live operational setting. Experience working within an ITIL-aligned environment, with practical understanding of incident and problem management (certification desirable). Confident user of Atlassian Jira Service Management (or similar), managing incidents, service requests, prioritisation, and escalation. Strong first-line diagnostic capability, able to follow runbooks, interpret alerts, and resolve common cloud and infrastructure issues. Clear understanding of when and how to escalate, ensuring well-structured handovers with appropriate technical context. Experience contributing to knowledge bases and improving documentation to enhance operational efficiency. Familiarity with monitoring tools (e.g. Cloudwatch / CheckMK / Splunk / Homer) and interpreting alerts within AWS environments. Solid networking fundamentals and awareness of security best practices in regulated environments. This role offers strong development exposure across AWS cloud operations, voice infrastructure, and incident leadership within the wider TechOPs functions. Company benefits: 25 days holiday and increases with service Excellent Share Incentive Scheme Life insurance Simply Health scheme Access to group Bupa membership scheme Pension scheme Discretionary annual bonus Employee Recognition schemes Free tea, coffee, fresh fruit and snacks Relaxation floor (lunch area, quiet room, pool table, Xbox) Well-being initiatives, such as in-house and Sports Massage Discounted offers Team days and Volunteering events Christmas & summer company events Focused on education and training (conference attendance, higher education sponsorship) Tech Fests Please click the APPLY button to send your CV & Cover Letter for this role. Candidates with experience or relevant job titles of; Senior Developer, Platform Developer, Software Engineer, Platform Engineer, Cloud Engineer, Senior Infrastructure Engineer, Cloud Infrastructure, Cloud Development, AWS Engineer may also be considered for this role.
Jul 08, 2026
Full time
Job Title: Platform Operations Engineer Location: Hemel Hempstead / Hybrid / Remote Salary: 45,000 per annum Job Type: Full Time, Permanent Shift Pattern: Between 6am to 10pm Monday to Friday Total hours 40 per week. On Call rotation provide 24-hour call support. (Overtime and weekend shifts are a requirement of this position) About The Company: Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors, with over $75 billion of assets under management. About The Role: We are looking for a Platform Operations Analyst to join our 24/7 Platform Operations team, responsible for the performance, stability, and resilience of Eckoh's AWS-hosted SaaS platforms within a regulated environment. This role is centred on cloud operations, incident triage, and service ownership. You will proactively monitor platform health, assess alerts, determine business impact, and drive incidents through to resolution in line with SLAs. Strong analytical thinking is essential - you must be able to quickly interpret technical signals, prioritise effectively, and coordinate the right response. You will have solid experience using Atlassian Jira Service Management, confidently managing ticket queues, owning incidents end-to-end, and maintaining accurate communication throughout the lifecycle. A broad technical foundation across AWS, infrastructure, networking, and security is required, along with experience in telecoms, VoIP, or voice platforms. Above all, you are a calm, customer-focused communicator who can translate technical issues into clear, professional updates and build trust during live service events. Key responsibilities: Act as the primary operational contact within the 24/7 Platform Operations function, owning frontline triage across AWS-hosted SaaS and voice platforms. Proactively monitor platform health, alerts, and service dashboards to identify, assess, and prioritise incidents based on business impact and SLA commitments. Manage tickets end-to-end using Jira Service Management, ensuring accurate categorisation, clear documentation, timely escalation, and structured lifecycle control. Apply strong analytical thinking to diagnose issues across cloud infrastructure, VoIP/telecoms services, and integrated application components. Coordinate with Engineering, Network, Security, and Development teams to drive effective and timely resolution of incidents. Provide clear, concise, and professional communication to clients and internal stakeholders throughout incident and service request lifecycles. Contribute to continuous improvement by identifying recurring issues, documenting knowledge articles, and refining monitoring and triage practices. Key Requirements: Your Profile: Naturally analytical, with a structured and methodical approach to problem-solving and incident triage. Calm and composed under pressure, able to assess impact quickly and make sound decisions in live service environments. Customer-focused communicator who can confidently translate technical issues into clear, professional updates. Operationally minded, with a strong sense of ownership and accountability for service outcomes. Detail-oriented and disciplined, with an appreciation for process and ITIL-aligned ways of working. Comfortable working within a fast-paced 24/7 environment, managing competing priorities with focus and resilience. Technically curious, with a solid foundational understanding of AWS cloud infrastructure. Self-motivated and dependable, able to work autonomously while collaborating effectively across teams. Desired Skills & Experience: 2-4 years' experience supporting AWS-hosted production environments, with working knowledge of Linux fundamentals and cloud-based infrastructure. Exposure to telecoms, VoIP, or voice platforms within a live operational setting. Experience working within an ITIL-aligned environment, with practical understanding of incident and problem management (certification desirable). Confident user of Atlassian Jira Service Management (or similar), managing incidents, service requests, prioritisation, and escalation. Strong first-line diagnostic capability, able to follow runbooks, interpret alerts, and resolve common cloud and infrastructure issues. Clear understanding of when and how to escalate, ensuring well-structured handovers with appropriate technical context. Experience contributing to knowledge bases and improving documentation to enhance operational efficiency. Familiarity with monitoring tools (e.g. Cloudwatch / CheckMK / Splunk / Homer) and interpreting alerts within AWS environments. Solid networking fundamentals and awareness of security best practices in regulated environments. This role offers strong development exposure across AWS cloud operations, voice infrastructure, and incident leadership within the wider TechOPs functions. Company benefits: 25 days holiday and increases with service Excellent Share Incentive Scheme Life insurance Simply Health scheme Access to group Bupa membership scheme Pension scheme Discretionary annual bonus Employee Recognition schemes Free tea, coffee, fresh fruit and snacks Relaxation floor (lunch area, quiet room, pool table, Xbox) Well-being initiatives, such as in-house and Sports Massage Discounted offers Team days and Volunteering events Christmas & summer company events Focused on education and training (conference attendance, higher education sponsorship) Tech Fests Please click the APPLY button to send your CV & Cover Letter for this role. Candidates with experience or relevant job titles of; Senior Developer, Platform Developer, Software Engineer, Platform Engineer, Cloud Engineer, Senior Infrastructure Engineer, Cloud Infrastructure, Cloud Development, AWS Engineer may also be considered for this role.
