We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Intervention Worker to play a pivotal role in our Domestic Abuse Services across London Sounds great, what will I be doing? This role provides specialist interventions to women living in refuge with multiple needs who have experienced domestic abuse and/or sexual violence. Holding a caseload across a number of refuges providing emotional and practical support and advocacy to the women accessing the refuge. You will build strong partnerships with a range of statutory and community organisations, including mental health services, substance misuse teams, housing providers, healthcare professionals and voluntary agencies, to ensure women can access the support they need to recover and thrive. You will lead wellbeing-focused activities across refuge services, facilitate group programmes and community meetings, and support women to engage with services, appointments and opportunities that promote confidence, independence and social inclusion. Using Hestia's trauma-informed and psychologically informed approach, you will provide personalised assessments, safety planning and strengths-based support for women with complex needs. You will deliver crisis interventions, support women to access therapeutic, financial and housing-related support, and help them develop move-on goals that enable long-term recovery and independence. You will maintain accurate case records, uphold confidentiality and GDPR requirements, and work closely with refuge teams to share knowledge and build confidence in supporting women with multiple support needs. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for: Good standard of general education or equivalent experience. Good written and verbal communication skills. Willingness to actively engage in undertaking relevant personal development and training. Experience of delivering high quality support to people with a range of needs and risks. Experience of identifying and managing risk for victim/survivors of domestic abuse. Good knowledge of welfare benefits, housing options and legislation related to statutory duty including the rights for survivors of domestic abuse in regard to housing in line with the Domestic Abuse Act 2021. Knowledge of health and safety relevant within a refuge setting. Knowledge and understanding of safeguarding issues and ability to address them appropriately. An ability to undertake person centered key working, support planning and risk assessments to maximise service users' independence. An understanding of needs of women from diverse communities and the barriers to accessing support. Commitment to equal opportunities and to promoting service users' rights, privacy, dignity, choice and control. Ability to liaise with external professionals to inform and develop service users' support package. Ability to travel across London and further afield when needed. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Jul 13, 2026
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Intervention Worker to play a pivotal role in our Domestic Abuse Services across London Sounds great, what will I be doing? This role provides specialist interventions to women living in refuge with multiple needs who have experienced domestic abuse and/or sexual violence. Holding a caseload across a number of refuges providing emotional and practical support and advocacy to the women accessing the refuge. You will build strong partnerships with a range of statutory and community organisations, including mental health services, substance misuse teams, housing providers, healthcare professionals and voluntary agencies, to ensure women can access the support they need to recover and thrive. You will lead wellbeing-focused activities across refuge services, facilitate group programmes and community meetings, and support women to engage with services, appointments and opportunities that promote confidence, independence and social inclusion. Using Hestia's trauma-informed and psychologically informed approach, you will provide personalised assessments, safety planning and strengths-based support for women with complex needs. You will deliver crisis interventions, support women to access therapeutic, financial and housing-related support, and help them develop move-on goals that enable long-term recovery and independence. You will maintain accurate case records, uphold confidentiality and GDPR requirements, and work closely with refuge teams to share knowledge and build confidence in supporting women with multiple support needs. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for: Good standard of general education or equivalent experience. Good written and verbal communication skills. Willingness to actively engage in undertaking relevant personal development and training. Experience of delivering high quality support to people with a range of needs and risks. Experience of identifying and managing risk for victim/survivors of domestic abuse. Good knowledge of welfare benefits, housing options and legislation related to statutory duty including the rights for survivors of domestic abuse in regard to housing in line with the Domestic Abuse Act 2021. Knowledge of health and safety relevant within a refuge setting. Knowledge and understanding of safeguarding issues and ability to address them appropriately. An ability to undertake person centered key working, support planning and risk assessments to maximise service users' independence. An understanding of needs of women from diverse communities and the barriers to accessing support. Commitment to equal opportunities and to promoting service users' rights, privacy, dignity, choice and control. Ability to liaise with external professionals to inform and develop service users' support package. Ability to travel across London and further afield when needed. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Initial calls with our Recruitment team will take place on the 5th August, with interviews scheduled for the 11st August. We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Service Manager to play a pivotal role in our Domestic Abuse service in Tower Hamlets. Sounds great, what will I be doing? You will lead a specialist refuge service providing safe accommodation and support to women and children fleeing domestic abuse. You will ensure a high-quality, trauma-informed service that empowers individuals to rebuild their lives, while promoting an anti-racist, intersectional and strengths-based approach in line with Hestia's values. You will oversee all aspects of service delivery, including safeguarding, case management, move-on planning and support activities, ensuring women and children receive effective, person-centred support. You will also be responsible for the management of refuge properties, maintaining safe, secure and welcoming environments, and overseeing health and safety, housing management, repairs and voids. The role includes leading and developing a team of refuge and children's workers, providing supervision, performance management and professional development opportunities to maintain a skilled and motivated workforce. You will also ensure compliance with contractual requirements, manage budgets, monitor performance and use data to drive continuous improvement. Working closely with partner agencies and local networks, you will represent Hestia in multi-agency settings, building strong relationships with housing, health, social care, education and community organisations to ensure women and children can access the support they need to achieve positive outcomes. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You will have experience leading and supervising teams within a domestic abuse, refuge, housing or supported accommodation setting, with a strong track record of delivering high-quality, person-centred services and managing risk for women and children affected by domestic abuse. You will be confident monitoring performance, maintaining high standards and supporting individuals with multiple and complex support needs. You will have a strong understanding of domestic abuse, safeguarding, housing rights and welfare benefits, including legislation relevant to survivors of domestic abuse. Fluent in at least one South Asian language, you will be able to communicate effectively with women who do not feel confident using English and demonstrate a commitment to inclusive, culturally responsive support. The successful candidate will be an excellent communicator with the ability to build positive relationships with service users, staff and external partners. You will be resilient, organised and able to work effectively in a fast-paced, crisis environment, managing competing priorities while maintaining a compassionate and empowering approach. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Jul 13, 2026
Full time
Initial calls with our Recruitment team will take place on the 5th August, with interviews scheduled for the 11st August. We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Service Manager to play a pivotal role in our Domestic Abuse service in Tower Hamlets. Sounds great, what will I be doing? You will lead a specialist refuge service providing safe accommodation and support to women and children fleeing domestic abuse. You will ensure a high-quality, trauma-informed service that empowers individuals to rebuild their lives, while promoting an anti-racist, intersectional and strengths-based approach in line with Hestia's values. You will oversee all aspects of service delivery, including safeguarding, case management, move-on planning and support activities, ensuring women and children receive effective, person-centred support. You will also be responsible for the management of refuge properties, maintaining safe, secure and welcoming environments, and overseeing health and safety, housing management, repairs and voids. The role includes leading and developing a team of refuge and children's workers, providing supervision, performance management and professional development opportunities to maintain a skilled and motivated workforce. You will also ensure compliance with contractual requirements, manage budgets, monitor performance and use data to drive continuous improvement. Working closely with partner agencies and local networks, you will represent Hestia in multi-agency settings, building strong relationships with housing, health, social care, education and community organisations to ensure women and children can access the support they need to achieve positive outcomes. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You will have experience leading and supervising teams within a domestic abuse, refuge, housing or supported accommodation setting, with a strong track record of delivering high-quality, person-centred services and managing risk for women and children affected by domestic abuse. You will be confident monitoring performance, maintaining high standards and supporting individuals with multiple and complex support needs. You will have a strong understanding of domestic abuse, safeguarding, housing rights and welfare benefits, including legislation relevant to survivors of domestic abuse. Fluent in at least one South Asian language, you will be able to communicate effectively with women who do not feel confident using English and demonstrate a commitment to inclusive, culturally responsive support. The successful candidate will be an excellent communicator with the ability to build positive relationships with service users, staff and external partners. You will be resilient, organised and able to work effectively in a fast-paced, crisis environment, managing competing priorities while maintaining a compassionate and empowering approach. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Multiple Disadvantage Refuge Worker at Solace Women's Aid. We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse. Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory. About the Service The Multiple Disadvantage Refuge Worker provides specialist support services to women living in refuge with multiple needs who have experienced domestic or sexual violence and who have mental illness or use alcohol or substances problematically. You will liaise with partner agencies, ensuring services delivered are of the highest standard in line with the organisation's aims and objectives. About the Role You will create tailored support plans and keywork appointments to address their immediate practical and emotional needs. This includes conducting lone working assessments, risk assessments and safety plans, helping with benefits and budgeting, and exploring pathways for resettlement. You'll also promote social inclusion, encourage independence, and help women build resilience. Ultimately, you'll be creating a support network through partnership working and enabling engagement with other services. You will also run groups, attend and, on some occasions, facilitate house meetings. About You You have hands-on experience in specialist support services, working directly with women and families facing multiple challenges. Your casework has focused on offering proactive and emotional support to women recovering from domestic abuse, drug and alcohol issues, and mental health issues. You will have a comprehensive understanding and knowledge of supporting service users to navigate mental health and drug and alcohol services. You are adept at collaborating with various agencies, always approaching these partnerships with a professional and proactive attitude. Additional Information The postholder will be based at our Bexley refuge, working part-time, providing on-site support to survivors. Given the nature of this role and our refuge services, we are unable to offer hybrid working for this position. What we can offer you We provide a comprehensive benefits package to all our employees, including: Flexible working Focus on learning and development (internal career progression and training) Generous holiday entitlement Employer pension contribution Family-friendly leave and enhanced maternity pay Access to Inclusion Networks Daily clinical debriefing Employee Assistance Programme providing free 24/7 support and advice Employee Benefits Platform offering staff discounts, benefits and savings Flow & Restore yoga classes Meditation sessions Cycle to Work Scheme How to apply When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document: Values, Behaviours & Competencies Knowledge, Experience and Skills Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect. We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act. As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks. No agencies.
Jul 11, 2026
Full time
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Multiple Disadvantage Refuge Worker at Solace Women's Aid. We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse. Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory. About the Service The Multiple Disadvantage Refuge Worker provides specialist support services to women living in refuge with multiple needs who have experienced domestic or sexual violence and who have mental illness or use alcohol or substances problematically. You will liaise with partner agencies, ensuring services delivered are of the highest standard in line with the organisation's aims and objectives. About the Role You will create tailored support plans and keywork appointments to address their immediate practical and emotional needs. This includes conducting lone working assessments, risk assessments and safety plans, helping with benefits and budgeting, and exploring pathways for resettlement. You'll also promote social inclusion, encourage independence, and help women build resilience. Ultimately, you'll be creating a support network through partnership working and enabling engagement with other services. You will also run groups, attend and, on some occasions, facilitate house meetings. About You You have hands-on experience in specialist support services, working directly with women and families facing multiple challenges. Your casework has focused on offering proactive and emotional support to women recovering from domestic abuse, drug and alcohol issues, and mental health issues. You will have a comprehensive understanding and knowledge of supporting service users to navigate mental health and drug and alcohol services. You are adept at collaborating with various agencies, always approaching these partnerships with a professional and proactive attitude. Additional Information The postholder will be based at our Bexley refuge, working part-time, providing on-site support to survivors. Given the nature of this role and our refuge services, we are unable to offer hybrid working for this position. What we can offer you We provide a comprehensive benefits package to all our employees, including: Flexible working Focus on learning and development (internal career progression and training) Generous holiday entitlement Employer pension contribution Family-friendly leave and enhanced maternity pay Access to Inclusion Networks Daily clinical debriefing Employee Assistance Programme providing free 24/7 support and advice Employee Benefits Platform offering staff discounts, benefits and savings Flow & Restore yoga classes Meditation sessions Cycle to Work Scheme How to apply When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document: Values, Behaviours & Competencies Knowledge, Experience and Skills Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect. We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act. As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks. No agencies.
Role: Refuge Worker Based: West Yorkshire Rate: £27 700 Start Date: ASAP Duration: Temporary to Permanent/ Permanent flexible as to candidate s availability Hours: Full Time 37 hours Our client, a specialist Domestic Violence Charity based in West Yorkshire, is looking to recruit a Refuge Worker to support victims of Domestic Abuse within a Refuge setting. The services support victims of domestic violence and their children and works with them to provide safe accommodation and ensure they have access all options and services and understand their rights. Synopsis of duties: Supporting victims of domestic violence and their children in refuges and supported accommodation Key working 4 6 clients and supporting clients with both their practical and emotional needs including safety, housing, benefits, financial, social inclusion, schooling, mental health, substance misuse, NRPF, immigration and sexual abuse Responsible for carrying out initial assessments, risk assessments (including CAADA DASH RIC assessments in cases of Domestic Violence), devising support plans and liaising with appropriate agencies Making MARAC and Child Protection Referrals Supporting clients to complete housing and welfare benefit applications and accompanying clients to various meetings and appointments Signposting clients to additional services and agencies including counselling, refuge, group programmes (including the Freedom Programme), housing, solicitors etc Facilitating multi-agency working including working closely with the Police, Social Services, GPs, Schools and specialist charities Supporting clients to access the community services and facilities Essential Requirements: Experience working within domestic abuse services, supporting vulnerable clients in supported housing/ hostel settings, family support and/ or social services Case management and key working experience Strong safeguarding and risk assessments skills and experience Understanding of domestic and gender-based violence For more information, please call the team on (phone number removed) and ask to speak to Ria or email us your CV at (url removed) Supporting Futures Consulting acts as both an employer and an agency.
Jul 10, 2026
Full time
Role: Refuge Worker Based: West Yorkshire Rate: £27 700 Start Date: ASAP Duration: Temporary to Permanent/ Permanent flexible as to candidate s availability Hours: Full Time 37 hours Our client, a specialist Domestic Violence Charity based in West Yorkshire, is looking to recruit a Refuge Worker to support victims of Domestic Abuse within a Refuge setting. The services support victims of domestic violence and their children and works with them to provide safe accommodation and ensure they have access all options and services and understand their rights. Synopsis of duties: Supporting victims of domestic violence and their children in refuges and supported accommodation Key working 4 6 clients and supporting clients with both their practical and emotional needs including safety, housing, benefits, financial, social inclusion, schooling, mental health, substance misuse, NRPF, immigration and sexual abuse Responsible for carrying out initial assessments, risk assessments (including CAADA DASH RIC assessments in cases of Domestic Violence), devising support plans and liaising with appropriate agencies Making MARAC and Child Protection Referrals Supporting clients to complete housing and welfare benefit applications and accompanying clients to various meetings and appointments Signposting clients to additional services and agencies including counselling, refuge, group programmes (including the Freedom Programme), housing, solicitors etc Facilitating multi-agency working including working closely with the Police, Social Services, GPs, Schools and specialist charities Supporting clients to access the community services and facilities Essential Requirements: Experience working within domestic abuse services, supporting vulnerable clients in supported housing/ hostel settings, family support and/ or social services Case management and key working experience Strong safeguarding and risk assessments skills and experience Understanding of domestic and gender-based violence For more information, please call the team on (phone number removed) and ask to speak to Ria or email us your CV at (url removed) Supporting Futures Consulting acts as both an employer and an agency.
Your new company A respected specialist support organisation is seeking an experienced Manager to join its domestic abuse refuge service. The organisation provides safe accommodation and vital support to women, children and other victims of domestic abuse, helping individuals rebuild their lives, increase their safety, and move towards independent living. The service is committed to delivering high-quality, trauma-informed support and works closely with local authorities and partner agencies to achieve positive outcomes for those accessing its services. Your new role As Manager, you will play a key role in the day-to-day leadership and operational management of refuge accommodation services. You will support the Service Manager in ensuring the safe and effective running of the service, providing leadership to support workers and volunteers, overseeing safeguarding and risk management processes, and ensuring high standards of support for residents. You will be responsible for staff supervision and development, monitoring service performance, managing referrals and housing-related matters, supporting tenancy management processes, and working collaboratively with a range of statutory and voluntary sector partners. The position also offers the opportunity to contribute to service development, strategic planning, and the continuous improvement of domestic abuse services. What you'll need to succeed Previous management or senior-level experience within domestic abuse, supported housing, refuge, homelessness, or a related support service. Strong understanding of safeguarding, risk management and trauma-informed practice. Experience supervising, supporting and developing staff teams. Knowledge of housing management, tenancy-related issues and partnership working. Excellent communication, leadership and organisational skills. The ability to manage a varied workload and make sound decisions in a fast-paced environment. A genuine passion for supporting vulnerable individuals and improving outcomes for victims of domestic abuse. What you'll get in return The opportunity to make a meaningful difference to the lives of individuals affected by domestic abuse. A rewarding leadership role within a well-established and respected organisation. Ongoing professional development and training opportunities. A supportive working environment with a strong focus on quality service delivery. The chance to contribute to the development and growth of vital domestic abuse services. Competitive salary and benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 10, 2026
Full time
Your new company A respected specialist support organisation is seeking an experienced Manager to join its domestic abuse refuge service. The organisation provides safe accommodation and vital support to women, children and other victims of domestic abuse, helping individuals rebuild their lives, increase their safety, and move towards independent living. The service is committed to delivering high-quality, trauma-informed support and works closely with local authorities and partner agencies to achieve positive outcomes for those accessing its services. Your new role As Manager, you will play a key role in the day-to-day leadership and operational management of refuge accommodation services. You will support the Service Manager in ensuring the safe and effective running of the service, providing leadership to support workers and volunteers, overseeing safeguarding and risk management processes, and ensuring high standards of support for residents. You will be responsible for staff supervision and development, monitoring service performance, managing referrals and housing-related matters, supporting tenancy management processes, and working collaboratively with a range of statutory and voluntary sector partners. The position also offers the opportunity to contribute to service development, strategic planning, and the continuous improvement of domestic abuse services. What you'll need to succeed Previous management or senior-level experience within domestic abuse, supported housing, refuge, homelessness, or a related support service. Strong understanding of safeguarding, risk management and trauma-informed practice. Experience supervising, supporting and developing staff teams. Knowledge of housing management, tenancy-related issues and partnership working. Excellent communication, leadership and organisational skills. The ability to manage a varied workload and make sound decisions in a fast-paced environment. A genuine passion for supporting vulnerable individuals and improving outcomes for victims of domestic abuse. What you'll get in return The opportunity to make a meaningful difference to the lives of individuals affected by domestic abuse. A rewarding leadership role within a well-established and respected organisation. Ongoing professional development and training opportunities. A supportive working environment with a strong focus on quality service delivery. The chance to contribute to the development and growth of vital domestic abuse services. Competitive salary and benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Housing Support Team Leader Step into a rewarding permanent role with a respected housing association delivering vital refuge and supported housing services across the West Midlands. This Housing Support Team Leader position offers the opportunity to support the delivery of high-quality accommodation and support services for vulnerable residents, lead a dedicated team across multiple schemes, and make a real difference to people rebuilding their lives in a safe environment. You'll be joining an established organisation with a strong reputation for supporting individuals with complex needs, providing safe accommodation and person-centred support across multiple refuge and supported housing schemes. This is an excellent opportunity for an experienced housing or support professional looking to take the next step into operational management within a rewarding service. I'd love to hear from anyone with experience as a Refuge Manager, Supported Housing Manager, Service Manager, Team Leader, Supported Housing Team Leader or someone with experience supervising homelessness or domestic abuse support services. In this position, you will be: Supporting the operational management of multiple refuge and supported housing schemes Line managing and developing a team of approximately 16 staff, including relief workers Deputising for the Refuge Manager where required Ensuring high standards of safeguarding, compliance and service delivery Supporting residents with complex needs, including mental health and addiction Responding to incidents and resident concerns across multiple sites Participating in an out-of-hours on-call rota and providing visible leadership across services I'd love to speak to anyone who has: Experience working within supported housing, refuge, homelessness or vulnerable client services Previous supervisory or management experience A strong understanding of safeguarding and supporting people with complex needs Excellent communication, leadership and organisational skills The ability to remain calm and make sound decisions in challenging situations A full UK driving licence and access to a vehicle This role is offering the following benefits: Permanent contract 36 hours per week Structured rota with shared on-call responsibilities Opportunity to work across a varied, rewarding multi-site service Supportive organisation with opportunities for progression and development Salary: Competitive (dependent on experience). Travel & Location This role is based within a West Midlands borough , with travel required between multiple refuge and supported accommodation schemes. The area benefits from excellent transport links via the M5, M6 and local A-roads, making it easily commutable from Birmingham, Wolverhampton, Walsall, Dudley and surrounding areas. If this Housing Support Team Leader role sounds like your next step, apply now or contact Tiyana at Tiyana removed) .
Jul 09, 2026
Full time
Housing Support Team Leader Step into a rewarding permanent role with a respected housing association delivering vital refuge and supported housing services across the West Midlands. This Housing Support Team Leader position offers the opportunity to support the delivery of high-quality accommodation and support services for vulnerable residents, lead a dedicated team across multiple schemes, and make a real difference to people rebuilding their lives in a safe environment. You'll be joining an established organisation with a strong reputation for supporting individuals with complex needs, providing safe accommodation and person-centred support across multiple refuge and supported housing schemes. This is an excellent opportunity for an experienced housing or support professional looking to take the next step into operational management within a rewarding service. I'd love to hear from anyone with experience as a Refuge Manager, Supported Housing Manager, Service Manager, Team Leader, Supported Housing Team Leader or someone with experience supervising homelessness or domestic abuse support services. In this position, you will be: Supporting the operational management of multiple refuge and supported housing schemes Line managing and developing a team of approximately 16 staff, including relief workers Deputising for the Refuge Manager where required Ensuring high standards of safeguarding, compliance and service delivery Supporting residents with complex needs, including mental health and addiction Responding to incidents and resident concerns across multiple sites Participating in an out-of-hours on-call rota and providing visible leadership across services I'd love to speak to anyone who has: Experience working within supported housing, refuge, homelessness or vulnerable client services Previous supervisory or management experience A strong understanding of safeguarding and supporting people with complex needs Excellent communication, leadership and organisational skills The ability to remain calm and make sound decisions in challenging situations A full UK driving licence and access to a vehicle This role is offering the following benefits: Permanent contract 36 hours per week Structured rota with shared on-call responsibilities Opportunity to work across a varied, rewarding multi-site service Supportive organisation with opportunities for progression and development Salary: Competitive (dependent on experience). Travel & Location This role is based within a West Midlands borough , with travel required between multiple refuge and supported accommodation schemes. The area benefits from excellent transport links via the M5, M6 and local A-roads, making it easily commutable from Birmingham, Wolverhampton, Walsall, Dudley and surrounding areas. If this Housing Support Team Leader role sounds like your next step, apply now or contact Tiyana at Tiyana removed) .
Safe Accommodation Worker Location: Burnley Salary: £25,139 FTE Contract Type: Permanent Hours: 24.25 hours on a 2-week rolling rota Week 1 Wednesday 12.15pm-4.15pm, Thursday 9am-4.15pm, Friday 9am-4.15pm Week 2 Wednesday 12.15pm-4.15pm, Thursday 9am-4.15pm, Friday 9am-4.15pm, Saturday 9am-4.15pm, Sunday 9am-4.15pm Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most. This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010 . About Safenet We provide domestic abuse services across the Northwest of England, including refuges for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues. We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely. Safenet is part of the Calico Group. Here's what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone. Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work. "A future where everyone can live safe, happy and healthy lives free from abuse, violence and exploitation in their homes, streets and communities." About the role We are looking for high calibre, passionate, caring individuals who are excellent team players and are committed to providing high quality, trauma informed services for victims and survivors of domestic abuse. The role will provide range of practical housing and administrative provision within a supported housing environment. The role is the first point of contact for Safenet services and will ensure emergency access to accommodation for women, men and children through the Safenet Helpline. For further information about the role, please visit the Role Profile . What we are looking for We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields. You might come from: Substance misuse or addiction recovery services Trauma informed women's services Mental health or psychologically informed environments (PIE) Housing or supported accommodation with complex needs Essential Core Skills Health & Safety Awareness All of our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe. You will be expected to update your knowledge and skills on Health & Safety if successful in your application. Safeguarding We work with adults and children who may be 'at risk' and expect colleagues to work in a way which protects the people we support from harm. Our colleagues are expected to identify people 'at risk' and confidently report any Safeguarding concerns as appropriate within the service. Digital Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR). Full training on specific systems is provided but a willingness to learn and develop is essential. Equality, Diversity, and Inclusion (EDI) The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised. Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society. If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you! What's in It for You? At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits: Bravo Benefits - Exclusive discounts at popular high street brands including many retailers and restaurants. Westfield Health - Our company funded cash plan, with access to a Doctor 24/7 - for you and your dependents. Mental Health Support - Access emotional and mental well-being services through Spectrum. Cycle to Work Scheme - Save on commuting costs while staying active. Pension Options - with employer pension contributions. Life Assurance - Peace of mind for you and your loved ones. Financial Advice - Expert guidance to help manage your finances. Recognition Awards - Celebrate your achievements with our recognition programs. Meaningful learning and development programmes with regular focus on your individual growth. Gym Membership Discounts - Stay fit with local gym access. One Calico Events - Connect and unwind at our employee social gatherings. Paid Professional Fees - We'll cover the cost of professional subscriptions so you can continue growing your career. And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most. How to Apply Click Apply Now to complete your application online. Applications close on 24/07/2026 We can't wait to welcome you to our team! This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010 . SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented. SafeNet is a Registered Charity No. and a Company Limited by Guarantee No Inclusive Hiring at Calico We're committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know. Our Commitment to Safeguarding The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies.
Jul 08, 2026
Full time
Safe Accommodation Worker Location: Burnley Salary: £25,139 FTE Contract Type: Permanent Hours: 24.25 hours on a 2-week rolling rota Week 1 Wednesday 12.15pm-4.15pm, Thursday 9am-4.15pm, Friday 9am-4.15pm Week 2 Wednesday 12.15pm-4.15pm, Thursday 9am-4.15pm, Friday 9am-4.15pm, Saturday 9am-4.15pm, Sunday 9am-4.15pm Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most. This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010 . About Safenet We provide domestic abuse services across the Northwest of England, including refuges for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues. We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely. Safenet is part of the Calico Group. Here's what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone. Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work. "A future where everyone can live safe, happy and healthy lives free from abuse, violence and exploitation in their homes, streets and communities." About the role We are looking for high calibre, passionate, caring individuals who are excellent team players and are committed to providing high quality, trauma informed services for victims and survivors of domestic abuse. The role will provide range of practical housing and administrative provision within a supported housing environment. The role is the first point of contact for Safenet services and will ensure emergency access to accommodation for women, men and children through the Safenet Helpline. For further information about the role, please visit the Role Profile . What we are looking for We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields. You might come from: Substance misuse or addiction recovery services Trauma informed women's services Mental health or psychologically informed environments (PIE) Housing or supported accommodation with complex needs Essential Core Skills Health & Safety Awareness All of our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe. You will be expected to update your knowledge and skills on Health & Safety if successful in your application. Safeguarding We work with adults and children who may be 'at risk' and expect colleagues to work in a way which protects the people we support from harm. Our colleagues are expected to identify people 'at risk' and confidently report any Safeguarding concerns as appropriate within the service. Digital Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR). Full training on specific systems is provided but a willingness to learn and develop is essential. Equality, Diversity, and Inclusion (EDI) The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised. Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society. If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you! What's in It for You? At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits: Bravo Benefits - Exclusive discounts at popular high street brands including many retailers and restaurants. Westfield Health - Our company funded cash plan, with access to a Doctor 24/7 - for you and your dependents. Mental Health Support - Access emotional and mental well-being services through Spectrum. Cycle to Work Scheme - Save on commuting costs while staying active. Pension Options - with employer pension contributions. Life Assurance - Peace of mind for you and your loved ones. Financial Advice - Expert guidance to help manage your finances. Recognition Awards - Celebrate your achievements with our recognition programs. Meaningful learning and development programmes with regular focus on your individual growth. Gym Membership Discounts - Stay fit with local gym access. One Calico Events - Connect and unwind at our employee social gatherings. Paid Professional Fees - We'll cover the cost of professional subscriptions so you can continue growing your career. And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most. How to Apply Click Apply Now to complete your application online. Applications close on 24/07/2026 We can't wait to welcome you to our team! This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010 . SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented. SafeNet is a Registered Charity No. and a Company Limited by Guarantee No Inclusive Hiring at Calico We're committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know. Our Commitment to Safeguarding The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies.
Children's Domestic Violence Advocate (CHIDVA) Location: Bury Salary: £30,200 Contract Type: Permanent Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most. This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010 . About Safenet We provide domestic abuse services across the Northwest of England, including refuges for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues. We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely. Safenet is part of the Calico Group. Here's what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone. Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work. "A future where everyone can live safe, happy and healthy lives free from abuse, violence and exploitation in their homes, streets and communities." About the role As a Children's Domestic Violence Advocate (CHIDVA), you will safeguard and support children and young people affected by domestic abuse across the Continuum of Need, including Child Protection. You will deliver child-centred 1:1 and group interventions, complete child-focused risk assessments and safety plans, and ensure children and young people's voices shape the support they receive. Working with partner agencies (including through MARAC), you will contribute to coordinated responses that improve safety, wellbeing and long-term resilience. For further information about the role, please visit the Role Profile . What we are looking for We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields. You might come from: Substance misuse or addiction recovery services Trauma informed women's services Mental health or psychologically informed environments (PIE) Housing or supported accommodation with complex needs You will bring: We believe in recruiting for potential as well as experience. Our ideal candidate will have: Essential SafeLives CHIDVA qualification (or working towards) and/or a relevant children and young people qualification (or working towards). Experience supporting children and young people affected by domestic abuse, trauma or adversity. Experience managing a caseload and delivering consistent, high-quality support to children, young people and families. Experience working in multi-agency settings (e.g., social care, education, health, criminal justice). Strong safeguarding knowledge (including Children Acts 1989/2004 and Domestic Abuse Act 2021) and confidence escalating concerns. Ability to build trust and communicate effectively with children/young people and professionals, adapting to age and need. Strong record-keeping skills and a commitment to confidentiality and data protection. Commitment to equality, diversity and inclusion, including anti-racist and intersectional practice. Desirable Women's Aid or Respect accredited training (e.g., DAPA) and/or Paladin Independent Stalking Advocacy Caseworker (ISAC). Level 4 Diploma in Domestic Abuse; DASH risk assessment; trauma-informed care training. Experience supporting children and young people with complex needs (including self-harm or suicidal ideation) and knowledge of referral pathways. Knowledge of culturally specific forms of abuse and barriers to access for ethnic minority and migrant survivors (e.g., HBV, FGM). Essential Core Skills Health & Safety Awareness All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe. You will be expected to update your knowledge and skills on Health & Safety if successful in your application. Safeguarding We work with adults and children who may be 'at risk' and expect colleagues to work in a way which protects the people we support from harm. Our colleagues are expected to identify people 'at risk' and confidently report any Safeguarding concerns as appropriate within the service. Digital Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR). Full training on specific systems is provided but a willingness to learn and develop is essential. Equality, Diversity, and Inclusion (EDI) The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised. Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society. If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you! What's in It for You? At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits: Bravo Benefits - Exclusive discounts at popular high street brands including many retailers and restaurants. Westfield Health - Our company funded cash plan, with access to a Doctor 24/7 - for you and your dependents. Mental Health Support - Access emotional and mental well-being services through Spectrum. Cycle to Work Scheme - Save on commuting costs while staying active. Pension Options - with employer pension contributions. Life Assurance - Peace of mind for you and your loved ones. Financial Advice - Expert guidance to help manage your finances. Recognition Awards - Celebrate your achievements with our recognition programs. Meaningful learning and development programmes with regular focus on your individual growth. Gym Membership Discounts - Stay fit with local gym access. One Calico Events - Connect and unwind at our employee social gatherings. Paid Professional Fees - We'll cover the cost of professional subscriptions so you can continue growing your career. And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most. How to Apply Click Apply Now to complete your application online. Applications close on 24/07/2026 We can't wait to welcome you to our team! This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010 . SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented. SafeNet is a Registered Charity No. and a Company Limited by Guarantee No Inclusive Hiring at Calico We're committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know. Our Commitment to Safeguarding The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies.
Jul 08, 2026
Full time
Children's Domestic Violence Advocate (CHIDVA) Location: Bury Salary: £30,200 Contract Type: Permanent Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most. This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010 . About Safenet We provide domestic abuse services across the Northwest of England, including refuges for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues. We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely. Safenet is part of the Calico Group. Here's what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone. Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work. "A future where everyone can live safe, happy and healthy lives free from abuse, violence and exploitation in their homes, streets and communities." About the role As a Children's Domestic Violence Advocate (CHIDVA), you will safeguard and support children and young people affected by domestic abuse across the Continuum of Need, including Child Protection. You will deliver child-centred 1:1 and group interventions, complete child-focused risk assessments and safety plans, and ensure children and young people's voices shape the support they receive. Working with partner agencies (including through MARAC), you will contribute to coordinated responses that improve safety, wellbeing and long-term resilience. For further information about the role, please visit the Role Profile . What we are looking for We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields. You might come from: Substance misuse or addiction recovery services Trauma informed women's services Mental health or psychologically informed environments (PIE) Housing or supported accommodation with complex needs You will bring: We believe in recruiting for potential as well as experience. Our ideal candidate will have: Essential SafeLives CHIDVA qualification (or working towards) and/or a relevant children and young people qualification (or working towards). Experience supporting children and young people affected by domestic abuse, trauma or adversity. Experience managing a caseload and delivering consistent, high-quality support to children, young people and families. Experience working in multi-agency settings (e.g., social care, education, health, criminal justice). Strong safeguarding knowledge (including Children Acts 1989/2004 and Domestic Abuse Act 2021) and confidence escalating concerns. Ability to build trust and communicate effectively with children/young people and professionals, adapting to age and need. Strong record-keeping skills and a commitment to confidentiality and data protection. Commitment to equality, diversity and inclusion, including anti-racist and intersectional practice. Desirable Women's Aid or Respect accredited training (e.g., DAPA) and/or Paladin Independent Stalking Advocacy Caseworker (ISAC). Level 4 Diploma in Domestic Abuse; DASH risk assessment; trauma-informed care training. Experience supporting children and young people with complex needs (including self-harm or suicidal ideation) and knowledge of referral pathways. Knowledge of culturally specific forms of abuse and barriers to access for ethnic minority and migrant survivors (e.g., HBV, FGM). Essential Core Skills Health & Safety Awareness All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe. You will be expected to update your knowledge and skills on Health & Safety if successful in your application. Safeguarding We work with adults and children who may be 'at risk' and expect colleagues to work in a way which protects the people we support from harm. Our colleagues are expected to identify people 'at risk' and confidently report any Safeguarding concerns as appropriate within the service. Digital Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR). Full training on specific systems is provided but a willingness to learn and develop is essential. Equality, Diversity, and Inclusion (EDI) The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised. Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society. If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you! What's in It for You? At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits: Bravo Benefits - Exclusive discounts at popular high street brands including many retailers and restaurants. Westfield Health - Our company funded cash plan, with access to a Doctor 24/7 - for you and your dependents. Mental Health Support - Access emotional and mental well-being services through Spectrum. Cycle to Work Scheme - Save on commuting costs while staying active. Pension Options - with employer pension contributions. Life Assurance - Peace of mind for you and your loved ones. Financial Advice - Expert guidance to help manage your finances. Recognition Awards - Celebrate your achievements with our recognition programs. Meaningful learning and development programmes with regular focus on your individual growth. Gym Membership Discounts - Stay fit with local gym access. One Calico Events - Connect and unwind at our employee social gatherings. Paid Professional Fees - We'll cover the cost of professional subscriptions so you can continue growing your career. And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most. How to Apply Click Apply Now to complete your application online. Applications close on 24/07/2026 We can't wait to welcome you to our team! This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010 . SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented. SafeNet is a Registered Charity No. and a Company Limited by Guarantee No Inclusive Hiring at Calico We're committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know. Our Commitment to Safeguarding The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies.
Job Title: Floating Support Worker x2 Location: Hybrid working with a requirement to occasionally work at Head Office (Vauxhall, London) and co-locations across London Salary: £29,701.36 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement) Contract type: Full Time, Fixed Term Contract (Until March 2027 with possibility extension of contract dependent on funding) Hours: 37.5 hour per week We are recruiting for Floating Support Worker who will support the Ascent Pan London Service in building sustainable referral pathways and joint working protocols with a range of partners working with survivors of domestic abuse. You will provide capacity-building in the form of advice, advocacy, support, and briefings across the London boroughs to statutory agencies and community organizations around the needs of domestic abuse survivors, to embed best practice across our communities. You will have proven experience of providing direct emotional and practical support to women as well as up-to-date knowledge of legislation relating to survivors of gender-based violence. You will have excellent casework skills, good written and verbal communication skills, clear professional boundaries and be a proactive team player. All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. Successful applicants will be expected to work within Refuge's Values and Behaviors Framework and demonstrate these in their everyday work. This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. Closing Date: 09:00am 13 July 2026 Interview Date: 24 July 2026
Jul 08, 2026
Full time
Job Title: Floating Support Worker x2 Location: Hybrid working with a requirement to occasionally work at Head Office (Vauxhall, London) and co-locations across London Salary: £29,701.36 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement) Contract type: Full Time, Fixed Term Contract (Until March 2027 with possibility extension of contract dependent on funding) Hours: 37.5 hour per week We are recruiting for Floating Support Worker who will support the Ascent Pan London Service in building sustainable referral pathways and joint working protocols with a range of partners working with survivors of domestic abuse. You will provide capacity-building in the form of advice, advocacy, support, and briefings across the London boroughs to statutory agencies and community organizations around the needs of domestic abuse survivors, to embed best practice across our communities. You will have proven experience of providing direct emotional and practical support to women as well as up-to-date knowledge of legislation relating to survivors of gender-based violence. You will have excellent casework skills, good written and verbal communication skills, clear professional boundaries and be a proactive team player. All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. Successful applicants will be expected to work within Refuge's Values and Behaviors Framework and demonstrate these in their everyday work. This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. Closing Date: 09:00am 13 July 2026 Interview Date: 24 July 2026
Qualified Play Therapist Location: South Hampshire Women's Refuge, Southampton Salary: £15,806 per annum Vacancy Type: Permanent, Part Time (20 hours per week) Make a real difference to the lives of children and young people affected by domestic abuse. At Stonewater, we believe every child deserves a safe space to heal and thrive. We're looking for a compassionate, creative and qualified Play Therapist (known internally as Play Therapy Worker) to join our Domestic Abuse Services team. This is a unique opportunity to use your skills to empower children and young people through therapeutic play and person-centred support. What you'll do Deliver age-appropriate, strengths-based play therapy to children and young people living in our refuge accommodation. Use a variety of creative techniques - from storytelling and art to music and role play - to help themselves and build resilience. Work with the children, young people and families development workers to create individual support plans and work closely with parents to create safe, nurturing environments. Collaborate with multi-agency partners and contribute to safeguarding best practice. Play a key role in shaping our children and family support programme. What we're looking for A recognised Play Therapy qualification and registration with a relevant professional body (e.g., UKCP, BACP, BAPT). Experience delivering outcomes-focused therapy to children and young people. Strong understanding of child development, attachment theory, and the impact of domestic abuse. Ability to work creatively, flexibly, and in a non-judgemental way. Excellent communication and partnership skills. Ready to make an impact? Apply today and help us create safe, supportive spaces where children and young people can flourish. This post is restricted to female applicants only under the provisions of the Equality Act 2010, Schedule 9, Part 1. The role is based within a female-only domestic abuse refuge, where the provision of services requires a female worker to ensure the privacy, dignity, and safety of residents. Discover Stonewater: Stonewater have 20+ years' experience delivering refuge, safe accommodation and community based domestic abuse services. Our services include Women and Children's Refuges, LGBTQ+ Safe Space, a South Asian Women's Refuge and dispersed accommodation to support those that are unable to access traditional Refuges such as male survivors, those with pets and those facing multiple and complex disadvantage. Our dispersed model of safe accommodation ensures equal access for all. Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 survivors across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Jul 07, 2026
Full time
Qualified Play Therapist Location: South Hampshire Women's Refuge, Southampton Salary: £15,806 per annum Vacancy Type: Permanent, Part Time (20 hours per week) Make a real difference to the lives of children and young people affected by domestic abuse. At Stonewater, we believe every child deserves a safe space to heal and thrive. We're looking for a compassionate, creative and qualified Play Therapist (known internally as Play Therapy Worker) to join our Domestic Abuse Services team. This is a unique opportunity to use your skills to empower children and young people through therapeutic play and person-centred support. What you'll do Deliver age-appropriate, strengths-based play therapy to children and young people living in our refuge accommodation. Use a variety of creative techniques - from storytelling and art to music and role play - to help themselves and build resilience. Work with the children, young people and families development workers to create individual support plans and work closely with parents to create safe, nurturing environments. Collaborate with multi-agency partners and contribute to safeguarding best practice. Play a key role in shaping our children and family support programme. What we're looking for A recognised Play Therapy qualification and registration with a relevant professional body (e.g., UKCP, BACP, BAPT). Experience delivering outcomes-focused therapy to children and young people. Strong understanding of child development, attachment theory, and the impact of domestic abuse. Ability to work creatively, flexibly, and in a non-judgemental way. Excellent communication and partnership skills. Ready to make an impact? Apply today and help us create safe, supportive spaces where children and young people can flourish. This post is restricted to female applicants only under the provisions of the Equality Act 2010, Schedule 9, Part 1. The role is based within a female-only domestic abuse refuge, where the provision of services requires a female worker to ensure the privacy, dignity, and safety of residents. Discover Stonewater: Stonewater have 20+ years' experience delivering refuge, safe accommodation and community based domestic abuse services. Our services include Women and Children's Refuges, LGBTQ+ Safe Space, a South Asian Women's Refuge and dispersed accommodation to support those that are unable to access traditional Refuges such as male survivors, those with pets and those facing multiple and complex disadvantage. Our dispersed model of safe accommodation ensures equal access for all. Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 survivors across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you'd like to talk to us about this, please get in touch. Location: Basingstoke Salary: £26,805.75 - £27,464.70 Hours per week: 37 Contract Type:Fixed Term Contract until 31st March 2027 Reference Number: STOPDA914 Main Purpose and Scope of the Job: The work will focus on preventing domestic abuse and breaking the cycle of abuse by providing support for children and young people in the refuge and in the community and supporting children and young people to keep safe. Providing support, advice and assistance to women who have experienced domestic violence and abuse and are staying in the refuge. Empowering and supporting women to make positive choices. Establishing resettlement services to support women to move on from refuge accommodation. The post-holder work as part of the refuge team, with clients who live in the refuge after being referred via the Front Door Service What We Offer: Time off and Flexibility: - 25 days' annual leave plus bank holidays (Increasing with service) - Birthday day off - Child's first day of school off - Option to purchase up to 10 additional days' leave per year - Flexible and hybrid working - Protected time of up to one hour each month Family-Friendly Benefits: - Enhanced Maternity, Paternity, Shared Parental and Adoption leave - IVF Leave Health and Wellbeing: - Westfield Health Healthcare Cashback Plan (after probation) - Westfield Health Personal Health Insurance (after 2 years' service) - Employee Assistance Programme - Eye care vouchers - Cycle to Work Scheme About Stop Domestic Abuse: Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it's 'everyone's business.' We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety. Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services. Our Values: Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion - are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.
Jul 07, 2026
Full time
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you'd like to talk to us about this, please get in touch. Location: Basingstoke Salary: £26,805.75 - £27,464.70 Hours per week: 37 Contract Type:Fixed Term Contract until 31st March 2027 Reference Number: STOPDA914 Main Purpose and Scope of the Job: The work will focus on preventing domestic abuse and breaking the cycle of abuse by providing support for children and young people in the refuge and in the community and supporting children and young people to keep safe. Providing support, advice and assistance to women who have experienced domestic violence and abuse and are staying in the refuge. Empowering and supporting women to make positive choices. Establishing resettlement services to support women to move on from refuge accommodation. The post-holder work as part of the refuge team, with clients who live in the refuge after being referred via the Front Door Service What We Offer: Time off and Flexibility: - 25 days' annual leave plus bank holidays (Increasing with service) - Birthday day off - Child's first day of school off - Option to purchase up to 10 additional days' leave per year - Flexible and hybrid working - Protected time of up to one hour each month Family-Friendly Benefits: - Enhanced Maternity, Paternity, Shared Parental and Adoption leave - IVF Leave Health and Wellbeing: - Westfield Health Healthcare Cashback Plan (after probation) - Westfield Health Personal Health Insurance (after 2 years' service) - Employee Assistance Programme - Eye care vouchers - Cycle to Work Scheme About Stop Domestic Abuse: Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it's 'everyone's business.' We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety. Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services. Our Values: Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion - are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.
Look Ahead Care Support and Housing
Gravesend, Kent
Housing Advice Worker We're looking for a kind, compassionate and resilient Housing Advice Worker to join our Domestic Abuse Social Care Service in Kent. £27,976.00 per annum, working 40 hours per week on a 1 year FTC. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Building supportive, trusting relationships with customers who are currently in refuge to make the transition to permanent accommodation smoother. Supporting community customers who have accessed the Sanctuary Scheme to remain in their properties and manage the risks associated with that. Supporting key customers to set personalised goals in the form of a move on Support Plan Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking.' Ensuring customers have full access to any move on welfare support by completing move on paperwork prior to customers move on date. Liaising and building partnerships with local charities to support customers with move on items Accompany customers to property viewings. Helping to set up utilities for move on customers Adhering to all other Look Ahead's policies and procedures. Engaging in learning and development activity to increase knowledge and skills Engage positively in reflective practice sessions with colleagues. Undertaking any other duties consistent with the grade and nature of the post as assigned by the Manager This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement Exudes a warm friendly presence and open behaviour Prefers working as part of a group or team Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement What you'll bring: Essential: NVQ Level 2 or equivalent experience in the social care/charity sector Desirable: Full Driving Licence and access to use of vehicle About us: Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Jul 07, 2026
Full time
Housing Advice Worker We're looking for a kind, compassionate and resilient Housing Advice Worker to join our Domestic Abuse Social Care Service in Kent. £27,976.00 per annum, working 40 hours per week on a 1 year FTC. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Building supportive, trusting relationships with customers who are currently in refuge to make the transition to permanent accommodation smoother. Supporting community customers who have accessed the Sanctuary Scheme to remain in their properties and manage the risks associated with that. Supporting key customers to set personalised goals in the form of a move on Support Plan Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking.' Ensuring customers have full access to any move on welfare support by completing move on paperwork prior to customers move on date. Liaising and building partnerships with local charities to support customers with move on items Accompany customers to property viewings. Helping to set up utilities for move on customers Adhering to all other Look Ahead's policies and procedures. Engaging in learning and development activity to increase knowledge and skills Engage positively in reflective practice sessions with colleagues. Undertaking any other duties consistent with the grade and nature of the post as assigned by the Manager This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement Exudes a warm friendly presence and open behaviour Prefers working as part of a group or team Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement What you'll bring: Essential: NVQ Level 2 or equivalent experience in the social care/charity sector Desirable: Full Driving Licence and access to use of vehicle About us: Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Role: Floating Support Refuge Worker Based: Westminster Rate: £15.50ph PAYE or £20 UMB Start Date: Immediately Duration: Temporary for 3 months Hours: Full-time 30 hours per week, Monday Friday 9.30-4 pm on-site each day Our client, a specialist charity, is looking for a Floating Support Refuge Worker to work across 4 refuge sites in Westminster Synopsis of duties: Our client, a specialist Domestic Violence charity, is looking to recruit a Refuge Worker responsible for providing high-quality practical and emotional support to survivors of domestic violence and their children living in their refuges. Synopsis of duties: Providing practical and emotional support to survivors of domestic violence and other forms of violence and abuse Conducting key work sessions regularly and keeping casework records up to date Be present at the refuge when contractors attend, homegroup, pest control, water checks, cleaner, etc, accompany them to all the rooms when required Carry out CCTV Checks daily, H&S checks daily, weekly or monthly checks on all the floors Carry out evacuation(monthly), fire drills (monthly) and fire alarm testing (weekly) Be onsite to monitor and sign in guests, e.g. health visitors, social workers, etc Have face-to-face sessions with residents weekly Help residents complete most forms, sometimes housing applications, etc which is time-consuming Report housing maintenance issues following checks Attend to women on an ad-hoc basis Keep on top of service charges and rent arrears, and ensure residents are paying monthly when their benefits come in, you may need to check evidence of this monthly Attend appointments, GP, court hearings, etc with clients Physically see the state of the house, i.e. to book work like gardening, broken furniture, etc any repairs Keep an inventory of outstanding items in-house, like cleaning products, pots, pans, emergency food, etc Distribute or unpack donations Prepare residents or houses for cultural events, e.g. Eid, giving out donations, putting posters around the house, and celebrating with residents Carry out house meetings, H&S recording, or chasing Turn around voids, prepare rooms, or get maintenance, take referrals Physical presence at sites Lone working sometimes when there is no site cover Take part in staff meetings and supervision meetings, sometimes off-site Essential Requirements: Experience of working in a refuge Experience working with vulnerable adults and children, acknowledging safeguarding concerns, and responding appropriately Experience working with victims of domestic abuse in a professional capacity Enhanced Child and Adult workforce DBS on the update service Available immediately Supporting Futures Consulting acts as both an employer and an agency.
Jul 07, 2026
Seasonal
Role: Floating Support Refuge Worker Based: Westminster Rate: £15.50ph PAYE or £20 UMB Start Date: Immediately Duration: Temporary for 3 months Hours: Full-time 30 hours per week, Monday Friday 9.30-4 pm on-site each day Our client, a specialist charity, is looking for a Floating Support Refuge Worker to work across 4 refuge sites in Westminster Synopsis of duties: Our client, a specialist Domestic Violence charity, is looking to recruit a Refuge Worker responsible for providing high-quality practical and emotional support to survivors of domestic violence and their children living in their refuges. Synopsis of duties: Providing practical and emotional support to survivors of domestic violence and other forms of violence and abuse Conducting key work sessions regularly and keeping casework records up to date Be present at the refuge when contractors attend, homegroup, pest control, water checks, cleaner, etc, accompany them to all the rooms when required Carry out CCTV Checks daily, H&S checks daily, weekly or monthly checks on all the floors Carry out evacuation(monthly), fire drills (monthly) and fire alarm testing (weekly) Be onsite to monitor and sign in guests, e.g. health visitors, social workers, etc Have face-to-face sessions with residents weekly Help residents complete most forms, sometimes housing applications, etc which is time-consuming Report housing maintenance issues following checks Attend to women on an ad-hoc basis Keep on top of service charges and rent arrears, and ensure residents are paying monthly when their benefits come in, you may need to check evidence of this monthly Attend appointments, GP, court hearings, etc with clients Physically see the state of the house, i.e. to book work like gardening, broken furniture, etc any repairs Keep an inventory of outstanding items in-house, like cleaning products, pots, pans, emergency food, etc Distribute or unpack donations Prepare residents or houses for cultural events, e.g. Eid, giving out donations, putting posters around the house, and celebrating with residents Carry out house meetings, H&S recording, or chasing Turn around voids, prepare rooms, or get maintenance, take referrals Physical presence at sites Lone working sometimes when there is no site cover Take part in staff meetings and supervision meetings, sometimes off-site Essential Requirements: Experience of working in a refuge Experience working with vulnerable adults and children, acknowledging safeguarding concerns, and responding appropriately Experience working with victims of domestic abuse in a professional capacity Enhanced Child and Adult workforce DBS on the update service Available immediately Supporting Futures Consulting acts as both an employer and an agency.
Red Snapper Recruitment Limited
Southampton, Hampshire
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Refuge Service Manager - Domestic Abuse Services Location: Southampton (Refuge-Based) Salary: 32,968 per annum Hours: 40 hours per week, Monday to Friday Contract: Full-Time, Permanent Female Applicants Only This post is restricted to female applicants under the provisions of the Equality Act 2010, Schedule 9, Part 1. The role is based within a female-only domestic abuse refuge, where the provision of services requires a female worker to ensure the privacy, dignity and safety of residents. Make a Difference Every Day We are seeking an experienced and passionate Refuge Service Manager to lead a dedicated domestic abuse service supporting women and children who have experienced abuse. This is an exciting opportunity for a skilled manager who is committed to empowering survivors, delivering high-quality support services, and leading a specialist team to achieve positive outcomes. Working within a refuge setting, you will play a key role in ensuring survivors receive safe, trauma-informed and person-centred support, helping them rebuild their lives and move towards independence. About the Role As Refuge Service Manager, you will be responsible for the day-to-day management and development of the refuge service, ensuring the delivery of high-quality support that meets contractual, safeguarding and regulatory requirements. You will lead and motivate a team of specialist Domestic Abuse Case Workers, oversee service performance, manage referrals and occupancy, and maintain strong partnerships with local agencies and stakeholders. This is a rewarding leadership role where your expertise will directly impact the lives of survivors and their families. Key Responsibilities Lead and manage the refuge service, ensuring excellent standards of support and service delivery. Supervise, support and develop a team of specialist domestic abuse professionals. Ensure safeguarding policies and procedures are effectively implemented and monitored. Manage referrals, admissions and departures within the refuge. Monitor service performance, quality standards and outcomes. Develop and maintain strong relationships with external agencies, local authorities and partner organisations. Ensure compliance with housing, health and safety, and domestic abuse service requirements. Contribute to service development and continuous improvement initiatives. Participate in the out-of-hours management rota as required. About You We are looking for someone who has: Significant experience managing domestic abuse, housing support, safeguarding or similar support services. Strong knowledge of domestic abuse, safeguarding, housing legislation and person-centred support approaches. Proven experience leading and developing high-performing teams. Excellent communication, organisational and report-writing skills. Strong IT skills and experience using case management systems. A commitment to equality, diversity and inclusion. The ability to work collaboratively with a range of professionals and agencies. A passion for supporting vulnerable individuals to achieve positive outcomes. What We Offer A rewarding opportunity to lead a life-changing service. Supportive and values-driven working environment. Ongoing training and professional development opportunities. The chance to make a genuine difference to the lives of women and children affected by domestic abuse. Additional Information Appointment to this role will be subject to: Enhanced DBS clearance. Satisfactory references. Evidence of the Right to Work in the UK. If you are an experienced manager with a commitment to supporting survivors of domestic abuse and leading high-quality services, we would love to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jul 07, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Refuge Service Manager - Domestic Abuse Services Location: Southampton (Refuge-Based) Salary: 32,968 per annum Hours: 40 hours per week, Monday to Friday Contract: Full-Time, Permanent Female Applicants Only This post is restricted to female applicants under the provisions of the Equality Act 2010, Schedule 9, Part 1. The role is based within a female-only domestic abuse refuge, where the provision of services requires a female worker to ensure the privacy, dignity and safety of residents. Make a Difference Every Day We are seeking an experienced and passionate Refuge Service Manager to lead a dedicated domestic abuse service supporting women and children who have experienced abuse. This is an exciting opportunity for a skilled manager who is committed to empowering survivors, delivering high-quality support services, and leading a specialist team to achieve positive outcomes. Working within a refuge setting, you will play a key role in ensuring survivors receive safe, trauma-informed and person-centred support, helping them rebuild their lives and move towards independence. About the Role As Refuge Service Manager, you will be responsible for the day-to-day management and development of the refuge service, ensuring the delivery of high-quality support that meets contractual, safeguarding and regulatory requirements. You will lead and motivate a team of specialist Domestic Abuse Case Workers, oversee service performance, manage referrals and occupancy, and maintain strong partnerships with local agencies and stakeholders. This is a rewarding leadership role where your expertise will directly impact the lives of survivors and their families. Key Responsibilities Lead and manage the refuge service, ensuring excellent standards of support and service delivery. Supervise, support and develop a team of specialist domestic abuse professionals. Ensure safeguarding policies and procedures are effectively implemented and monitored. Manage referrals, admissions and departures within the refuge. Monitor service performance, quality standards and outcomes. Develop and maintain strong relationships with external agencies, local authorities and partner organisations. Ensure compliance with housing, health and safety, and domestic abuse service requirements. Contribute to service development and continuous improvement initiatives. Participate in the out-of-hours management rota as required. About You We are looking for someone who has: Significant experience managing domestic abuse, housing support, safeguarding or similar support services. Strong knowledge of domestic abuse, safeguarding, housing legislation and person-centred support approaches. Proven experience leading and developing high-performing teams. Excellent communication, organisational and report-writing skills. Strong IT skills and experience using case management systems. A commitment to equality, diversity and inclusion. The ability to work collaboratively with a range of professionals and agencies. A passion for supporting vulnerable individuals to achieve positive outcomes. What We Offer A rewarding opportunity to lead a life-changing service. Supportive and values-driven working environment. Ongoing training and professional development opportunities. The chance to make a genuine difference to the lives of women and children affected by domestic abuse. Additional Information Appointment to this role will be subject to: Enhanced DBS clearance. Satisfactory references. Evidence of the Right to Work in the UK. If you are an experienced manager with a commitment to supporting survivors of domestic abuse and leading high-quality services, we would love to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Job Title: Domestic Abuse Helpline IDVA (Domestic Abuse Helpline Independant domestic violence advocate) Location: Warwickshire Salary: £25,857.12 per annum Contract type: Full Time, Fixed Term (Until 30 September 2026) Hours: 37.5 hours per week This is an opportunity to join Refuge as a Domestic Abuse Helpline IDVA, supporting survivors of domestic abuse and their children, from the point of crisis, providing high quality independent advocacy and support. Referrals to the Warwickshire Domestic Violence and Abuse Service (DVSW) will come via a single-point-of-access Freephone telephone number, or email, from professionals on behalf of victim survivors and victim-survivors who want to self-refer. Referrals can come through any agency, or self-referral, and pathways are well established with all local statutory and support services including the police, social care, housing, health, education, mental health, drug and alcohol services and the voluntary sector. The DVSW service will accept referrals for any survivor living in Warwickshire, at any level of risk, on a needs-led basis. The Helpline IDVA will work closely with Refuge s community outreach service support workers, the MARAC team, deputy managers, and the refuge accommodation team. Refuge s deputy manager for the community outreach will manage the helpline worker alongside the outreach workers, taking overall responsibility for monitoring, reporting, and meeting outcomes across the community outreach support service. The Helpline IDVA s post is an exciting opportunity to work in a collaborative way across all referring agencies and therefore it is an important aspect of this job that the post holder has experience of working collaboratively with a range of other agencies. This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. Closing Date: 09:00am 23 October 2025 Interview Date: 31 October 2025
Oct 06, 2025
Full time
Job Title: Domestic Abuse Helpline IDVA (Domestic Abuse Helpline Independant domestic violence advocate) Location: Warwickshire Salary: £25,857.12 per annum Contract type: Full Time, Fixed Term (Until 30 September 2026) Hours: 37.5 hours per week This is an opportunity to join Refuge as a Domestic Abuse Helpline IDVA, supporting survivors of domestic abuse and their children, from the point of crisis, providing high quality independent advocacy and support. Referrals to the Warwickshire Domestic Violence and Abuse Service (DVSW) will come via a single-point-of-access Freephone telephone number, or email, from professionals on behalf of victim survivors and victim-survivors who want to self-refer. Referrals can come through any agency, or self-referral, and pathways are well established with all local statutory and support services including the police, social care, housing, health, education, mental health, drug and alcohol services and the voluntary sector. The DVSW service will accept referrals for any survivor living in Warwickshire, at any level of risk, on a needs-led basis. The Helpline IDVA will work closely with Refuge s community outreach service support workers, the MARAC team, deputy managers, and the refuge accommodation team. Refuge s deputy manager for the community outreach will manage the helpline worker alongside the outreach workers, taking overall responsibility for monitoring, reporting, and meeting outcomes across the community outreach support service. The Helpline IDVA s post is an exciting opportunity to work in a collaborative way across all referring agencies and therefore it is an important aspect of this job that the post holder has experience of working collaboratively with a range of other agencies. This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. Closing Date: 09:00am 23 October 2025 Interview Date: 31 October 2025
Oscar Underhill Recruitment Solutions Ltd
Shrewsbury, Shropshire
Support worker Young People Housing provider in Supported Living Excellent Pay Rate £17.00 Umbrella Shrewsbury Sociable Working Hours - Part Time Excellent Pay Rate Are you passionate about helping others? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The vacancy is that of a Support worker; this is initially a six-month interim contract. This is a part-time vacancy; 17 hours a week. Working pattern is Monday Friday 9am 5pm. Pay rate for this role is £13.16 per hour on PAYE OR £17.00 Umbrella. The vacancy will be subject to an Enhanced DBS Check covering child and adult workforce. Candidate will need a full UK drivers license and access to a vehicle. Based on site, in Shrewsbury SY2 This role is open to Women Only - under the Equality Act 2010, Schedule 9, Part 1 The Responsibilities: In your job role as a Support worker, you will provide practical and emotional support for young people on a one-to-one basis age appropriately using different methods and toolkits to support this. An important part of your job role will be to work in conjunction with the Team in raising awareness of issues surrounding Domestic Abuse. As a Support worker, you will be required to prompt and encourage residents to establish and maintain settled lifestyles. An integral part of your job role will be to organise, prepare and facilitate educational and support groups age appropriately within safe places across Shropshire. Furthermore, you will be required to prepare and provide sessions for children of all ages and backgrounds while they are in refuge or safe dispersed properties. Housing Support worker Scheme Manager Scheme Officer Support Worker Night Support Worker Senior Residential Support Worker Healthcare Assistant Housing Wake Night Income Management Tenancy Sustainment Tenancy officer Homelessness Support Officer YMCA Homeless - Young People - Supported Living Substance misuse Craven Arms Shropshire Housing Management Tenancy Management Charity Housing Association Local Authority Vacancy Housing Jobs Housing Vacancies
Oct 03, 2025
Full time
Support worker Young People Housing provider in Supported Living Excellent Pay Rate £17.00 Umbrella Shrewsbury Sociable Working Hours - Part Time Excellent Pay Rate Are you passionate about helping others? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The vacancy is that of a Support worker; this is initially a six-month interim contract. This is a part-time vacancy; 17 hours a week. Working pattern is Monday Friday 9am 5pm. Pay rate for this role is £13.16 per hour on PAYE OR £17.00 Umbrella. The vacancy will be subject to an Enhanced DBS Check covering child and adult workforce. Candidate will need a full UK drivers license and access to a vehicle. Based on site, in Shrewsbury SY2 This role is open to Women Only - under the Equality Act 2010, Schedule 9, Part 1 The Responsibilities: In your job role as a Support worker, you will provide practical and emotional support for young people on a one-to-one basis age appropriately using different methods and toolkits to support this. An important part of your job role will be to work in conjunction with the Team in raising awareness of issues surrounding Domestic Abuse. As a Support worker, you will be required to prompt and encourage residents to establish and maintain settled lifestyles. An integral part of your job role will be to organise, prepare and facilitate educational and support groups age appropriately within safe places across Shropshire. Furthermore, you will be required to prepare and provide sessions for children of all ages and backgrounds while they are in refuge or safe dispersed properties. Housing Support worker Scheme Manager Scheme Officer Support Worker Night Support Worker Senior Residential Support Worker Healthcare Assistant Housing Wake Night Income Management Tenancy Sustainment Tenancy officer Homelessness Support Officer YMCA Homeless - Young People - Supported Living Substance misuse Craven Arms Shropshire Housing Management Tenancy Management Charity Housing Association Local Authority Vacancy Housing Jobs Housing Vacancies
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Children and Families Lead Manager to play a pivotal role in our Domestic Abuse Services across London . At Hestia, we know that children are not just witnesses to domestic abuse they are survivors in their own right. We are looking for an experienced and passionate leader to join us as Children & Families Manager, shaping and driving the support we provide to children and their families across our domestic abuse refuges in London. Sounds great, what will I be doing? This is an opportunity to make a profound impact. You will lead on designing and delivering a transformative strategy for our children and families' services, ensuring that every child we support has the chance to feel safe, to recover, and to thrive. Working at both a strategic and operational level, you will bring together the voices of children, the expertise of our Children & Family Workers, and the knowledge of in house and external mental health specialists to deliver holistic, trauma informed support. Your leadership will be central in strengthening outcomes for families, embedding best practice, and ensuring our services respond to complex safeguarding needs with confidence. You will also play a key role in supporting and developing our frontline teams, helping them to remain resilient and equipped to deliver life changing work. As deputy child safeguarding lead for the organisation, you will bring authority and assurance to our safeguarding culture, ensuring we meet the highest standards of care and protection What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for We are seeking a qualified social work professional with strong expertise in child safeguarding (Level 4). The ideal candidate will bring experience in child-focused practice, trauma and crisis response services, and proven leadership as a Safeguarding Lead. You will have a track record of effective multi-agency working, developing protocols and referral pathways, and delivering training to upskill teams. With in-depth knowledge of child and contextual safeguarding, childhood development and the impact of trauma, you will be skilled at working with children and families in a user-led, strengths-based way to achieve the best outcomes. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Oct 02, 2025
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Children and Families Lead Manager to play a pivotal role in our Domestic Abuse Services across London . At Hestia, we know that children are not just witnesses to domestic abuse they are survivors in their own right. We are looking for an experienced and passionate leader to join us as Children & Families Manager, shaping and driving the support we provide to children and their families across our domestic abuse refuges in London. Sounds great, what will I be doing? This is an opportunity to make a profound impact. You will lead on designing and delivering a transformative strategy for our children and families' services, ensuring that every child we support has the chance to feel safe, to recover, and to thrive. Working at both a strategic and operational level, you will bring together the voices of children, the expertise of our Children & Family Workers, and the knowledge of in house and external mental health specialists to deliver holistic, trauma informed support. Your leadership will be central in strengthening outcomes for families, embedding best practice, and ensuring our services respond to complex safeguarding needs with confidence. You will also play a key role in supporting and developing our frontline teams, helping them to remain resilient and equipped to deliver life changing work. As deputy child safeguarding lead for the organisation, you will bring authority and assurance to our safeguarding culture, ensuring we meet the highest standards of care and protection What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for We are seeking a qualified social work professional with strong expertise in child safeguarding (Level 4). The ideal candidate will bring experience in child-focused practice, trauma and crisis response services, and proven leadership as a Safeguarding Lead. You will have a track record of effective multi-agency working, developing protocols and referral pathways, and delivering training to upskill teams. With in-depth knowledge of child and contextual safeguarding, childhood development and the impact of trauma, you will be skilled at working with children and families in a user-led, strengths-based way to achieve the best outcomes. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.