14 jobs found

Security Remediation Engineer Location: Remote (Occasional travel to their London office) Contract: Inside IR35 Day rate: Up to £800 per day Duration: 6 months Start date: ASAP Key words: Security, hands-on application, workflow, release and logging remediation The Security Remediation Engineer will support the delivery of hands-on application, workflow, release and logging remediation within a security assessment remediation programme. The successful contractors will work with AppSec / DevSecOps, QA automation, MLOps, Data / AI Governance, ServiceNow / Jira specialists and the Security Remediation Lead to implement application-level changes that close controls and generate usable evidence. This is a remediation engineering role. Candidates should be comfortable working in existing codebases, improving delivery workflows, tightening operational controls and documenting implementation evidence. Assignment Objectives - Analyse assessment findings and translate assigned remediation items into concrete software changes. - Implement changes to application workflows, state transitions, access checks, release flows and integration behaviours. - Support Jira workflow and status changes where application or delivery process alignment is required. - Create or update release and rollback playbooks with practical engineering input. - Improve application logging for user activity, security-relevant events, errors and operational diagnostics. - Integrate with Application Insights, Log Analytics or comparable monitoring and telemetry tooling. - Support secrets management and secure configuration using Azure Key Vault, managed identities and controlled deployment settings. - Work with AppSec / DevSecOps engineers to remediate vulnerabilities, dependency issues and secure coding findings. - Work with QA automation to increase regression coverage and make remediation test evidence repeatable. - Support PostgreSQL access governance, data handling, retention and auditability improvements where application changes are needed. - Maintain traceability from Jira tickets to code changes, pull requests, tests, releases and evidence artefacts. - Document changes clearly enough for control owners, retesters and BAU maintainers to understand the control outcome.

Applications Operations Analyst We are working with a leading global professional services organisation, renowned for partnering with some of the world's most high-profile businesses on complex, high-impact work. With a strong international presence and a reputation for excellence, they offer a collaborative and fast-paced environment where innovation and continuous improvement are key. They are now looking to hire an Applications Operations Analyst to join their London-based team. The Role This position sits within the Applications Operations team and plays a key role in ensuring the stability, performance, and security of enterprise application environments. You'll be responsible for the day-to-day support, maintenance, and optimisation of business-critical systems, while also contributing to ongoing improvements, automation, and process efficiencies. Key Responsibilities Perform system maintenance, patching, and upgrades in line with change management processes Manage user access (provisioning, de-provisioning, and access reviews) Monitor system performance and proactively address issues Respond to incidents and service requests, ensuring SLA adherence Troubleshoot and resolve application issues, conducting root cause analysis Support system configurations, integrations, and deployments Partner with Information Security to remediate vulnerabilities and support audits Contribute to post-incident reviews and continuous improvement initiatives Maintain documentation, runbooks, and knowledge base articles Track and report on KPIs, including system performance and ticket trends Identify opportunities for automation and process optimisation Support application performance tuning and capacity planning Collaborate with infrastructure and delivery teams to ensure scalability and resilience Monitor system usage and adoption, providing insights to improve user engagement About You 3+ years' experience in enterprise application support or IT operations Strong understanding of ITSM tools (e.g. ServiceNow) and monitoring platforms Knowledge of access management, patching, and vulnerability remediation Familiarity with ITIL processes (Incident, Problem, Change, Configuration) Excellent troubleshooting and analytical skills Strong communication skills and ability to work collaboratively Experience maintaining documentation and knowledge bases Desirable: Experience within legal, financial, or professional services environments Exposure to cloud platforms or scripting (e.g. PowerShell, Python) ITIL Foundation or similar certification What's on Offer The opportunity to join a globally respected organisation A collaborative and supportive team environment Exposure to complex systems and enterprise-scale technology Hybrid working model (minimum 3 days in-office) Competitive salary and benefits package If you're looking to build your career in a high-performing environment where you can make a tangible impact, we'd love to hear from you. Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.

Position: ServiceNow Architect - Telecom Domain Mode: Contract or 1 Year FTE at 90k /Annum Location & Travel: London, (Hybrid 3 Days at client office) Our client, who deliver the connectivity, security and expertise that powers modern British life. They are the digital backbone who support the systems, services and institutions the nation relies on every day with trusted networks that millions of people depend on are urgently seeking a ServiceNow Architect with proven experience within the Telecom Domain. Key Responsibilities Serve as the technical authority on ServiceNow architecture, design, and best practices. Define and drive the overall platform strategy, roadmap, and governance. Lead the design and implementation of ServiceNow modules, including ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps , and custom applications. Ensure platform scalability, security, performance, and integrations with other enterprise systems. Provide technical leadership in solution design workshops, architecture reviews, and governance boards. Collaborate with stakeholders, business analysts, and development teams to align solutions with business objectives. Mentor and guide ServiceNow developers and administrators on technical best practices. Stay updated on ServiceNow product releases, marketplace solutions, and industry trends to recommend enhancements. Ensure compliance with enterprise architecture, security, and regulatory requirements. Required Qualifications Strong experience with ServiceNow ITSM and at least 2 other modules (TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps). Proven expertise in ServiceNow integrations (REST, SOAP, APIs, MID Servers, etc.). Experience with ServiceNow scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model. Knowledge of ITIL/ITSM processes and best practices. Experience designing and implementing CMDB and Discovery. Excellent problem-solving, communication, and stakeholder management skills. Telecom domain Experience is MUST Preferred Qualifications ServiceNow Certified System Administrator (CSA). ServiceNow Certified Implementation Specialist (CIS) in multiple modules. ServiceNow Certified Application Developer (CAD). ServiceNow Certified Technical Architect (CTA) or progress toward certification. Experience with Agile/Scrum delivery methodologies. Exposure to cloud technologies (AWS, Azure, GCP) and enterprise IT ecosystems.

Automation Engineer Location: Durrington (with regular travel to Falmer) Contract: Permanent, Full-time (37 hours per week) open to discussing flexible Start & Finish times to support work-life balance Hybrid: Minimum 2 days onsite Level: £47,600 - £54,600 Role Overview We're growing our Process & Intelligent Automation team and are looking for Automation Engineers across mid to senior level. In this role, you'll design, build, and optimise automation solutions using Power Platform, RPA, and Azure technologies - helping to improve processes and support wider digital transformation across the business. You'll work closely with stakeholders, process teams, and platform specialists to deliver scalable, secure solutions. As you grow in the role, you'll also have the opportunity to shape best practice, contribute to technical standards, and support others in the team. This is a great opportunity to join a new and evolving capability where you can have real impact from day one. Essential Skills & Experience Experience in automation development using Power Automate (Cloud & Desktop) and Copilot agents Strong experience with Power Platform (Power Automate, Power Apps, Power Pages & IVA) Ability to design and build workflows, automations, and integrations Understanding of security and governance (DLP, RBAC, identity) Strong problem-solving skills and ability to troubleshoot issues Experience working with structured delivery practices (CI/CD, testing, documentation) Desirable Skills & Experience Microsoft certifications (PL-100, PL-200, PL-400) Azure certifications (AZ-900, AI-900, AZ-204) Experience with Copilot Studio or AI-enabled automation Knowledge of API-led or event-driven architecture Experience with Alteryx or data-driven tooling Familiarity with enterprise systems (e.g. ServiceNow, SAP, GIS) Interest in emerging technology and intelligent automation Interview Process There are 4 positions available so we will be hosting an assessment day for this role. Progression opportunities Southern Water offers career progression, training, and development opportunities. About Southern Water Southern Water is at the forefront of transforming Britain's water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed. At Southern Water, we believe diverse perspectives drive innovation. If you're passionate about making a positive impact and think you can bring value to our team, we'd love to hear from you-even if you don't tick every box. We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know. "At Southern Water, we believe diverse perspectives drive innovation. If you're passionate about making a positive impact and think you can bring value to our team, we'd love to hear from you-even if you don't tick every box. Your unique skills and experiences could be exactly what we need." Our Commitment to Diversity We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know. Additional information: In line with Southern Water's security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years. Appointment to this role is subject to the successful completion of all pre-employment checks, including security vetting. Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting, which may involve providing additional documentation.

Service Consultant - Service Design, Transition & ServiceNow CSM Contract: 6 Months Start: ASAP Rate: Up to 525 per day Location: London or Leeds IR35: Outside IR35 Security Clearance: NPPV3 Required TRIA are supporting a specialist technology services organisation in the search for an experienced Service Consultant to join a high-profile programme delivering complex managed service solutions. This is a hands-on role requiring a proactive, "roll-your-sleeves-up" approach. You'll play a key role in taking service operating models from concept through to implementation, ensuring new and enhanced services are fully operationally ready and successfully transitioned into support. Working closely with Service Architects, Solution Architects, Project Managers, Professional Services teams and Operational stakeholders, you'll be responsible for designing, enabling and embedding service management capabilities that support the successful delivery of complex managed services. Key Responsibilities Service Design & Transition Support project and programme delivery teams throughout the service lifecycle. Conduct operational due diligence assessments and support transition planning activities. Design and implement service operating models for bespoke managed service solutions. Lead operational readiness activities and service transition into live support environments. Identify operational risks, dependencies and readiness requirements. Develop early life support plans, service acceptance criteria, test plans and test scripts. Coordinate and execute service acceptance testing. Ensure all operational prerequisites are completed prior to service handover. Managed Services Development Design and implement support models across: WAN services LAN services WLAN services Third-party managed services Define operational processes, governance models, escalation paths and support responsibilities. Develop service management policies, procedures and standards. Contribute to ongoing service improvement initiatives. ServiceNow CSM Define and configure ServiceNow Customer Service Management (CSM) capabilities to support new services. Configure and administer: Service Catalogue Workflows Entitlements Asset Management Configuration Items (CIs) Service Request Processes Support ServiceNow integrations within non-domain separated environments. Configure and maintain IT Asset Management (ITAM) functionality. Ensure tooling accurately reflects delivered service models and operational processes. Documentation & Operational Readiness Produce high-quality operational documentation including: Service Descriptions Support Models Runbooks Operational Procedures Work Instructions Escalation Processes Knowledge Articles Develop and deliver training materials for operational teams. Facilitate operational readiness and service support training. Ensure documentation standards are consistently applied. Governance & Compliance Define operational policies and procedures aligned to customer and business requirements. Support service readiness reviews and operational sign-off activities. Ensure services meet contractual, operational and governance obligations. Maintain audit-ready documentation and records. Essential Experience We're looking for candidates with strong experience across: Service Design, Service Transition and Operational Readiness. Implementing complex managed service solutions. Managed network services including WAN, LAN, WLAN and third-party providers. Service acceptance planning, testing and operational handover. Creating operational documentation, policies, procedures and training materials. Delivering operational readiness training and knowledge transfer. ServiceNow Customer Service Management (CSM) administration and configuration, including: Service Catalogue Workflows Entitlements Asset Management Configuration Item (CI) Management Integrations IT Asset Management (ITAM) Stakeholder management across technical and operational teams. Risk assessment, mitigation and process improvement. Desirable Experience ITIL Foundation or higher. ServiceNow certifications. Relevant service management, project delivery or technology qualifications. Experience with platforms such as Juniper Mist and NinjaOne. Business Continuity and Disaster Recovery (BCDR). Service continuity planning and testing. Managed service governance, reporting and charging models. About You You will be a self-sufficient and collaborative consultant who thrives in fast-paced delivery environments. Strong communication skills, excellent attention to detail and the ability to work across multidisciplinary teams are essential. If you're an experienced Service Consultant with a strong background in service transition, operational readiness and ServiceNow CSM, we'd love to hear from you.

We have an exciting job opportunity for ServiceNow Designer/ServiceNow Architect role at London, UK - Contract Role: ServiceNow Designer/ServiceNow Architect (ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps) Duration: Contract Location: London, UK Service now Architect Key Responsibilities Serve as the technical authority on ServiceNow architecture, design, and best practices. Define and drive the overall platform strategy, roadmap, and governance. Lead the design and implementation of ServiceNow modules, including ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps, and custom applications. Ensure platform scalability, security, performance, and integrations with other enterprise systems. Provide technical leadership in solution design workshops, architecture reviews, and governance boards. Collaborate with stakeholders, business analysts, and development teams to align solutions with business objectives. Mentor and guide ServiceNow developers and administrators on technical best practices. Stay updated on ServiceNow product releases, marketplace solutions, and industry trends to recommend enhancements. Ensure compliance with enterprise architecture, security, and regulatory requirements. Required Qualifications Strong experience with ServiceNow ITSM and at least 2 other modules (TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps). Proven expertise in ServiceNow integrations (REST, SOAP, APIs, MID Servers, etc.). Experience with ServiceNow Scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model. Knowledge of ITIL/ITSM processes and best practices. Experience designing and implementing CMDB and Discovery. Excellent problem-solving, communication, and stakeholder management skills. Telecom domain Experience is MUST Preferred Qualifications ServiceNow Certified System Administrator (CSA). ServiceNow Certified Implementation Specialist (CIS) in multiple modules. ServiceNow Certified Application Developer (CAD). ServiceNow Certified Technical Architect (CTA) or progress toward certification. Experience with Agile/Scrum delivery methodologies. Exposure to cloud technologies (AWS, Azure, GCP) and enterprise IT ecosystems. Service Now Designer Roles and Responsibilities Implementation of ServiceNow Modules, administration, improvement and support of latest ServiceNow platform. Perform all aspects of Platform Administration, Design, Development and implementation of ServiceNow. Perform minor and major enhancements requests to a clients ServiceNow instance(s), including changes to the user interface, system properties, foundation data, existing workflows. Extensive experience of working with ServiceNow glide objects such as GlideRecords, GlideSystem, GlideAggregate, GlideAjax etc. Facilitate roll out of new applications and modules in ServiceNow Identify system deficiencies, recommend solutions as a trusted advisor to clients Perform ServiceNow upgrade administration assistance to ensure clients leverage of the latest releases of the ServiceNow application ensuring implementation occurs in a timely manner with minimal or no disruption to client IT operations Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible Ensure tool configuration consistency across development, testing and production environments Experience analysing the issue, estimating the efforts and proposing solutions or prototyping. Rigorously follow ServiceNow development best practices. System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Flexible and has the ability to manage multiple projects concurrently Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and Scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus) Understanding of Agile based approach to software development (SCRUM experience a plus) Ability to work remotely and largely unsupervised, and to deliver to written requirements Effective communication skills via verbal and non-verbal methods Strong attention to detail Problem solving ability Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable Effectively manage and execute high level tasks assigned via 'stories' Assists Junior Analysts through project(s) life cycles Manages work against an often-demanding timeline Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily Secondary Skills Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB) Understanding of the project delivery life cycle and processes Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff Consultative and analytical approach Real world exposure to cloud technologies and S-a-a-S Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas

Role : ServiceNow Specialist - Must have active SC clearance Location : Manchester, UK Type : Contract Inside IR35 via Umbrella Mode of work : Hybrid 3-day onsite in a week Job Description: Must Haves: ServiceNow Specialist - Must already hold SC clearance Active Extensive hands-on experience delivering ServiceNow implementations in enterprise environments (ITSM as a minimum) Proven ability to design, configure, and implement ServiceNow solutions Advanced experience with: Business Rules, Script Includes, Flow Designer, Client Scripts. Solid understanding of ServiceNow data model, CMDB, (CSDM 5) and core platform capabilities Experience building and supporting secure integrations (REST/SOAP APIs, Oauth, IntegrationHub) Ability to define and implement data mappings and transformation logic Experience with incident, problem, change, and request Experience leading customer onboarding, workshops, and solution design sessions Strong capability to translate business requirements into robust technical solutions Ability to produce high-quality technical documentation and functional specifications Desirable: Experience with ServiceNow eBonding (Service Exchange or other) Exposure to ITOM, CSM, or AI ServiceNow modules ServiceNow certifications (e.g., CSA, CIS, CAD) Randstad Technologies is acting as an Employment Business in relation to this vacancy.

ServiceNow Architect Salary up to 110,000 base plus comprehensive benefits package Remote-first working with occasional travel to London Exposure to enterprise-scale ServiceNow transformation programmes Are you a ServiceNow Architect looking for the opportunity to shape enterprise-scale solutions and influence platform strategy? We're looking for an experienced ServiceNow Architect to join a growing technology team where you'll play a key role indefining the future of the ServiceNow platform. This is a fantastic opportunity to work on largescale digital transformation programmes, architecting innovative solutions across multiple ServiceNow products while working closely with senior stakeholders and technical teams. This is a predominantly remote position, with occasional travel to London for key meetings and workshops. What you'll be doing: As the ServiceNow Architect, you'll be responsible for the end-to-end architecture and technical direction of the ServiceNow platform, ensuring solutions are scalable, secure and aligned with business objectives. Key responsibilities include: Leading the architecture and design of enterprise-scale ServiceNow solutions. Designing and overseeing integrations between ServiceNow and third-party platforms. Producing and maintaining technical architecture documentation, process flows and design artefacts. Evaluating new ServiceNow releases and recommending platform enhancements. Managing platform upgrades and introducing new capabilities to maximise business value. Driving continuous improvement across the ServiceNow estate. Defining architecture governance and ensuring solutions follow best practice. Providing strategic guidance around ServiceNow capabilities, ITIL processes and industry trends. Participating in Design Authority and Architecture Review meetings. Working closely with project teams, business stakeholders and technical specialists to deliver high-quality solutions. Mentoring and providing technical leadership to developers and junior team members. What we're looking for We're seeking an experienced ServiceNow Architect with a strong technical background and a passion for delivering innovative enterprise solutions. You'll ideally have: Extensive experience designing and implementing ServiceNow solutions within enterprise environments. Strong expertise across ServiceNow modules including: ITSM CSM ITOM FSM Domain Separation Experience designing complex integrations across multiple business systems. Strong understanding of architecture governance and ServiceNow best practices. Excellent analytical and problem-solving skills. Experience working with web technologies including JavaScript, HTML and XML. Outstanding stakeholder management and communication skills. The ability to lead technical discussions and influence architectural decisions. Certifications Essential: ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist - ITSM (CIS-ITSM) ITIL Foundation Desirable: ServiceNow Certified Application Developer (CAD) If you're passionate about ServiceNow architecture and want to work on complex, business-critical solutions within a collaborative and forward-thinking environment, we'd love to hear from you.

ServiceNow Specialist (ITSM) London or Manchester (Hybrid) 12-Month Contract Inside IR35 Active SC Clearance Required My client, a global technology organisation delivering a large-scale digital transformation programme. They are looking for a hands on ServiceNow Specialist with strong ITSM experience to design, configure, and implement enterprise-level solutions. Key Responsibilities Design and deliver ServiceNow ITSM solutions Configure platform components (Business Rules, Client Scripts, Flow Designer) Gather and translate business requirements into technical solutions Manage core ITSM modules (Incident, Problem, Change, Request) Work with CMDB and CSDM frameworks Build and support integrations (REST/SOAP APIs, IntegrationHub) Lead stakeholder workshops and solution design sessions Essential Skills Active SC Clearance (must already hold) Proven experience with ServiceNow ITSM implementations Strong configuration and development experience within ServiceNow Knowledge of CMDB and ServiceNow data model Experience with integrations (APIs, data mapping) Ability to translate business requirements into technical solutions Desirable ServiceNow certifications (CSA, CIS, CAD) Exposure to ITOM, CSM or AI modules Experience with eBonding / Service Exchange If the role aligns with your experience please apply with your updated CV

Role : ServiceNow Specialist - Must have active SC clearance Location : Manchester, UK Type : Contract Inside IR35 via Umbrella Mode of work : Hybrid 3-day onsite in a week Job Description: Must Haves: ServiceNow Specialist - Must already hold SC clearance Active Extensive hands-on experience delivering ServiceNow implementations in enterprise environments (ITSM as a minimum) Proven ability to design, configure, and implement ServiceNow solutions Advanced experience with: Business Rules, Script Includes, Flow Designer, Client Scripts. Solid understanding of ServiceNow data model, CMDB, (CSDM 5) and core platform capabilities Experience building and supporting secure integrations (REST/SOAP APIs, Oauth, IntegrationHub) Ability to define and implement data mappings and transformation logic Experience with incident, problem, change, and request Experience leading customer onboarding, workshops, and solution design sessions Strong capability to translate business requirements into robust technical solutions Ability to produce high-quality technical documentation and functional specifications Desirable: Experience with ServiceNow eBonding (Service Exchange or other) Exposure to ITOM, CSM, or AI ServiceNow modules ServiceNow certifications (e.g., CSA, CIS, CAD) Randstad Technologies is acting as an Employment Business in relation to this vacancy.

If messy ServiceNow CMDBs and broken service maps irritate you keep reading. We re looking for a hands-on ServiceNow ITOM / Integration Specialist to help implement and improve service-to-infrastructure dependency mapping. Discovery configuration and CMDB integration patterns. This is all about fixing what s already there. Think incomplete service maps, patchy Discovery, and a CMDB that needs turning into something people can trust and use. If you re the type of person who enjoys working with incomplete data, whilst applying your technical expertise to improve ServiceNow environments then we want to here from you. What you ll be doing You ll be right in the middle of a large-scale CMDB uplift improving how services, apps and infrastructure actually connect and behave. Build and fix ServiceNow Service Mapping (patterns, entry points, mapping runs) Get Discovery working properly (MID servers, credentials, coverage, tuning) Improve service-to-infrastructure relationships so impact analysis actually works Troubleshoot poor data, broken mappings and odd behaviours Support integrations (APIs, Integration Hub, Service Graph, import sets) Work closely with infra, cloud and app teams to validate what s actually happening In short: make the CMDB useful, accurate, and trusted. What we re looking for Hands-on ServiceNow ITOM experience (real-world implementations) Experience with Service Mapping + Discovery (incl. troubleshooting) Strong CMDB skills - relationships, CI classes, dependency modelling Experience integrating data (APIs, transform maps, Integration Hub etc.) Cloud exposure (AWS/Azure/GCP) / modern infra environments. Working Policy Hybrid working places are in place for this role, with 2 days onsite (Cambridge) required each week. Finally Applicants must also be able to work in the UK without restriction, unfortunately sponsorship cannot be provided. This is a day rate role via an Umbrella company - Initial 6 month contract. If you're a ServiceNow Professional with hands-on ServiceNow CMDB / CDSM experience then we would love to hear from you.

ServiceNow Implementation Specialist UK (Hybrid / Flexible working) Salary: Negotiable (depending on experience) Are you a ServiceNow expert with a passion for transforming customer, employee, and technology experiences? We're looking for a ServiceNow Implementation Specialist to join our clients Digital Customer Experience (DCX) practice. This is a technical and strategic role, offering the opportunity to design, build, and integrate cutting-edge ServiceNow solutions that drive seamless workflows and unlock real value for both customers and employees. What you'll do Develop and deliver ServiceNow workflow applications, including: Customer Experience: CSM, Field Service Management, Customer Service Portal Technology Experience: ITSM, ITOM, ITAM Employee Experience: HRSD, onboarding, workplace service delivery Design modern user experiences using ServiceNow's Experience Layer, UI Builder, and portals. Integrate ServiceNow with external systems (CRMs, HR platforms, eCommerce, etc.) via REST/SOAP APIs and IntegrationHub. Manage data migration and ensure alignment across ServiceNow modules and external platforms. What you'll bring Proven expertise with the ServiceNow platform (Customer, Technology, and Employee Experience workflows). Strong understanding of customer journeys (marketing, sales, commerce) and employee lifecycles (onboarding, career development). Technical proficiency in JavaScript, HTML, CSS, Glide API, Flow Designer, IntegrationHub . Experience in system integration and workflow automation. Excellent communication and collaboration skills with an ability to bridge technical and business needs. Problem-solving mindset with the ability to innovate and troubleshoot complex issues. Security clearance This role requires Baseline Personnel Security Standard (BPSS) checks. Candidates who have lived outside the UK in the past 3 years may require additional checks. What's in it for you Hybrid-first working with genuine flexibility. Extensive opportunities for professional growth , including certifications and access to 250,000+ learning resources. (unlimited training budget) A culture that encourages innovation, collaboration, and continuous learning. The chance to shape the future by delivering impactful technology solutions.

ServiceNow Technical Architect - Contract - Hybrid - London Opportunity: Contract Salary: £650/day inside Hybrid: 3 days per week onsite (Non-negotiable) Office Location: Central London Client Sector: Financial Services About the Role My client, a global trading organisation is looking, is looking for ServiceNow Architect. Key Responsibilities Architect and configure a brand-new ServiceNow platform from the ground up, creating a scalable, enterprise-ready solution aligned with technical standards and business goals. Take full ownership of building pre-production and live environments, ensuring integrations are verified and the platform is production-ready. Establish and lead the Technical Design Authority, defining coding standards, enforcing best practices, and maintaining quality control. Build and mentor an internal ServiceNow team, providing hands-on technical direction to grow in-house capability. Act as the technical gatekeeper for the external implementation partner, ensuring deliverables meet quality benchmarks throughout all phases. Implement critical modules including ITSM workflows, CMDB, and Discovery tools with a focus on long-term stability and scalability. Engineer integrations with core enterprise systems using APIs and Integration Hub to enable seamless data exchange. Partner with Information Security and Compliance to embed security controls, audit trails, and regulatory requirements into platform architecture. Monitor platform health, proactively plan upgrades, and manage technical debt to ensure sustained performance. Champion continuous enhancement post-launch, identifying automation opportunities and evaluating new ServiceNow capabilities. Essential Requirements Degree in IT, Computer Science, or related field (or equivalent professional experience). Minimum two ServiceNow Certified Implementation Specialist certifications (ITSM/ITOM) plus Certified Application Developer. ServiceNow Certified Technical Architect accreditation strongly preferred. Proven greenfield ServiceNow implementation experience in complex, global enterprises. Successfully delivered six or more full ServiceNow implementations, including minimum two ITSM and two ITOM projects. 10+ years IT experience with 7+ years focused on ServiceNow platform engineering and development. At least 2 years as a ServiceNow Architect OR 4 years as a Senior ServiceNow Developer in a global organisation. Expert-level hands-on knowledge of ServiceNow architecture including Now Platform, ITSM, CMDB, Discovery, Flow Designer, Integration Hub, Scoped Applications, and CSDM. Demonstrated experience establishing and operating technical governance frameworks and design authorities. Experience working with external delivery partners, providing technical assurance from design through go-live. Understanding of regulatory frameworks and operational resilience, particularly in financial services or regulated sectors. Strong technical leadership with ability to influence stakeholders across IT, Security, and Business functions. To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.

IT Service Delivery Manager - Mergers & Acquisitions 80,000 - 90,000 A leading organisation undergoing rapid growth through acquisitions is seeking a high-calibre IT Service Delivery Manager to lead IT planning and integration for a fast-paced M&A programme with circa 10 acquisitions planned per year for the next four years. Reporting directly into the Head of IT, you'll oversee a team decided to the successful integration of all acquired businesses, driving seamless IT integration, data migration, service continuity and post-merger optimisation while collaborating with stakeholders across the business. This is a strategic, career-defining opportunity for someone who thrives in fast-moving environments and is committed to long-term impact. Key Responsibilities Lead a specialist M&A IT team Own end-to-end IT delivery during acquisitions: due diligence to post-integration Assess target company IT environments, risks and compatibility Create and manage IT integration/separation plans, including TSAs and roadmaps Oversee data migration, infrastructure alignment and app rationalisation Ensure uninterrupted IT services and maintain high SLA performance Manage IT incidents, requests, changes and problems (ITIL framework) Act as key liaison between IT and stakeholders (Legal, HR, Finance, Ops) Coordinate with external vendors and manage service contracts Ensure regulatory, legal and cybersecurity compliance during transitions Capture lessons learned and improve playbooks for future M&A initiatives Support change management, onboarding and documentation across projects Requirements Extensive experience in IT service delivery/operations within M&A environments Strong grasp of ITIL practices and service management tools (e.g. ServiceNow) Experience with complex IT integrations, carve-outs and cloud migrations Excellent stakeholder and vendor management skills PRINCE2 or equivalent project management expertise Knowledge of enterprise IT environments (Azure/AWS, networking, cybersecurity) Ideally ITIL v4 Intermediate+ certified Background in infrastructure, enterprise architecture or transformation will be highly favoured London based (initially 4 days per week onsite, dropping to 3 once passed probation)