47 jobs found

We are currently recruiting for an experienced Anti-Social Behaviour Officer to join a Leicester-based Housing Association on an initial 2-month temporary contract. This is an excellent opportunity for an experienced Anti-Social Behaviour Officer who is confident managing a caseload independently and progressing cases from initial reports through to resolution click apply for full job details

We are currently recruiting for an experienced Anti-Social Behaviour Officer to join a Leicester-based Housing Association on an initial 2-month temporary contract. This is an excellent opportunity for an experienced Anti-Social Behaviour Officer who is confident managing a caseload independently and progressing cases from initial reports through to resolution click apply for full job details

We are currently recruiting for an experienced Anti-Social Behaviour Officer to join a London-based Housing Association on a permanent basis. This is an excellent opportunity for an experienced Anti-Social Behaviour Officer who is confident managing a varied caseload and delivering effective ASB services across a large geographical area click apply for full job details

We are currently recruiting for an experienced Anti-Social Behaviour Officer to join a Leicester-based Housing Association on an initial 2-month temporary contract. This is an excellent opportunity for an experienced Anti-Social Behaviour Officer who is confident managing a caseload independently and progressing cases from initial reports through to resolution click apply for full job details

A highly regarded London Housing Provider is looking for an enthusiastic Housing Assistant to join its busy Housing Management team. Location: West London Rate: 19.00 - 19.90 per hour (PAYE) Full-Time Temporary 5 Days On Site What You'll Be Doing You'll be supporting Housing Officers with a wide variety of housing management duties, including: Supporting tenancy and estate management across a busy housing patch. Assisting with estate inspections and ensuring follow-up actions are completed. Supporting the management of Anti-Social Behaviour (ASB) cases . Assisting with tenancy verification checks and tenancy changes. Helping to manage the voids and lettings process from start to finish. Arranging and attending property viewings and supporting tenancy sign-ups. Preparing welcome packs and tenancy documentation for new residents. Responding to resident enquiries by phone, email and face-to-face. Delivering a professional front-of-house reception service. Maintaining accurate records using housing management systems. Liaising with contractors, internal teams and external agencies. Supporting resident meetings, home visits and community events. Assisting with general housing administration and performance reporting. What We're Looking For You'll ideally have: Experience working within a Housing Association or Local Authority. Previous experience as a Housing Assistant, Housing Administrator, Housing Support Officer or similar. Excellent customer service and communication skills. Experience supporting tenancy management or neighbourhood services. Strong administrative and IT skills, with experience using housing management systems such as NEC Housing, Northgate, Civica, MRI or Orchard. If you have experience working within social housing , enjoy helping residents and want to develop your career alongside experienced Housing Officers, this is an excellent opportunity to gain valuable experience within one of London's leading housing teams. No two days are the same. From supporting tenancy management and estate inspections to assisting with lettings, resident enquiries and neighbourhood services, you'll play a vital role in delivering an outstanding service to residents across the borough. A proactive attitude with the ability to manage a busy and varied workload. Why Apply? Competitive PAYE rate of 19.00 - 19.90 per hour Join a respected Housing Provider with a supportive Housing Management team. Gain exposure across tenancy management, estates, ASB, lettings and resident engagement. Excellent opportunity to build your housing career and broaden your experience. Full-time opportunity based in West London . Apply Today If you're passionate about delivering excellent housing services and want to be part of a team that makes a genuine difference to residents' lives, we'd love to hear from you.

Marks Consulting Partners are currently looking for a Community Safety Lead Officer to work with one of our Local Authority clients in Hertfordshire. What the Job Will be Doing Leading the delivery of Community Safety and ASB services across the borough Developing and implementing Community Safety strategies and delivery plans in partnership with key stakeholders Building strong relationships with Police, Probation, Fire Service, Health, Social Care and other partner agencies to reduce crime, ASB and community harm Managing and supporting Community Safety Officers, ensuring workloads, performance and service standards are met Overseeing complex anti-social behaviour cases, providing guidance on investigations, enforcement action and legal processes Representing the organisation at partnership meetings, community forums and resident engagement events Using intelligence and performance data to identify trends, improve services and inform policy development Responding to complaints, enquiries and referrals from residents, elected members and partner organisations Promoting resident engagement and ensuring customer feedback is used to shape service improvements Supporting compliance with the Regulator of Social Housing Consumer Standards and Complaint Handling Code Preparing reports, reviewing policies and driving continuous service improvement across Community Safety and Enforcement Supporting staff development through coaching, one-to-one meetings, appraisals and training What You Will Need Experience leading Community Safety, ASB or Enforcement services within a Local Authority or Housing environment Strong knowledge of anti-social behaviour legislation, enforcement powers and community safety practices Experience managing staff, workloads and performance in a target-driven environment Ability to manage complex ASB cases and work effectively with multi-agency partners Excellent communication, negotiation and stakeholder management skills Experience developing policies, procedures and service improvement initiatives Strong analytical skills with the ability to interpret performance data and produce reports Knowledge of safeguarding, resident engagement and regulatory compliance Ability to build effective working relationships with internal teams and external agencies

ASB Officer 2 Month Contract (with potential extension) 16.66 per hour PAYE + holiday pay Hoop Housing are currently recruiting for an experienced Anti-Social Behaviour (ASB) Officer to join a housing team on a temporary basis. This is an excellent opportunity for someone with housing management experience who is confident managing ASB cases and supporting residents through challenging situations. This role is offered on an initial 2-month contract , with the possibility of extension depending on business needs. Key Responsibilities: Managing a caseload of ASB cases from initial report through to resolution Investigating complaints and gathering evidence Working closely with residents, partner agencies, and internal teams Providing advice and support to residents affected by ASB Taking appropriate action in line with policies and procedures Maintaining accurate case records and preparing reports Supporting legal and enforcement processes where required About You: We are looking for someone who: Has previous experience working within housing, ASB, tenancy management, or a related environment Has experience handling complex cases and difficult conversations Can work independently and manage a busy caseload Has excellent communication and organisational skills Is confident working with vulnerable residents and partner agencies If you are an experienced ASB professional looking for your next opportunity, we would love to hear from you.

Corporate Compliance Manager (Interim) Location: Central Gosport, Hampshire Rate: £389.84 per day PAYE plus holiday allowance If the role was a permanent role, the annual salary would be in the region of £101k. Contract Type: Interim / Temporary Hours: 37 hours per week, Monday to Friday . The Opportunity An exciting opportunity has arisen for an experienced Corporate Compliance Manager to join a busy local authority team based in Gosport. This role is responsible for leading the Compliance Team and ensuring the effective management of statutory compliance activities across both social housing and corporate assets. The successful candidate will play a key role in driving compliance performance, managing specialist contractors and ensuring the safety of residents, staff and building users. Key Responsibilities Lead and manage the Compliance Team, including two Compliance Contract Leads and a Compliance Officer. Oversee and manage contracts relating to: Asbestos Management Surveys, Remedial Actions and Monitoring Electrical Inspections and Testing Fire Risk Assessments, Remedial Actions and Fire Servicing Gas Inspections, Testing and Servicing Lift Servicing and Maintenance Water Risk Assessments and Remedial Actions Drive contractor performance and maintain high levels of statutory compliance. Monitor compliance performance against agreed KPIs. Produce and present monthly compliance reports to senior stakeholders. Support the specification, procurement and mobilisation of compliance contracts. Verify contractor invoices and ensure expenditure aligns with contractual agreements. Chair and attend operational and strategic meetings as required. Build effective relationships with residents, leaseholders, councillors, contractors and internal departments. Ensure compliance records, certification and work programmes are accurately maintained through compliance management systems. About You To be successful in this role you will have: Proven experience managing multiple compliance disciplines within housing, property or local authority environments. Strong contractor management experience with a track record of improving performance. Previous experience managing compliance teams and staff. Excellent knowledge of statutory compliance regulations and associated legislation. Experience of budget management, cost control and delivering value for money. Strong analytical, reporting and presentation skills. Advanced Microsoft Office skills, particularly Excel and Word. Excellent organisational skills and attention to detail. Experience using compliance management systems would be highly advantageous. The ability to communicate effectively with stakeholders at all levels. Skills Compliance Management Contract Management Health & Safety Compliance Asbestos Compliance Fire Safety Management Gas Safety Compliance Electrical Compliance Budget Management Performance Reporting Stakeholder Management Benefits Competitive daily rate of £389.84 Opportunity to work within a respected local authority Varied and challenging compliance portfolio Leadership role with direct management responsibility Immediate impact on service delivery and resident safety . Should your application for a Corporate Compliance Manager be successful, you will be contacted shortly. Please note: The Corporate Compliance Manager job title shown above may be different to local job titles used in the client's business and issued on their contract of employment. Thank you for your interest in our role. E-Personnel Recruitment endeavours to respond to all applications, however, due to the volume of CVs received, this may not always be possible. Apply in the strictest of confidence to E-Personnel Recruitment, specialists in Permanent & Temporary Recruitment and a member of the Recruitment & Employment Confederation (REC) which is the professional body for the recruitment industry.

Job Title: Asbestos Administrator / Project Coordinator Location: Houghton le Spring, Sunderland Salary/Benefits: 26k - 32k + Training & Benefits Successful UKAS accredited asbestos consultancy who are currently recruiting for an organised and personable administrator / project coordinator to join their team. Candidates will have demonstratable administrative experience within the asbestos industry; confident in overseeing projects, coordinating site staffs and works and document management. For the successful applicant, they are paying competitive salaries and offering great training opportunities. We are seeking someone ideally based around: Houghton le Spring, Chester le Street, Washington, Sunderland, Murton, Seaham, Durham, Birtley, Gateshead, Whickham, East Boldon and the surrounding areas. Experience / Qualifications: - Experience working as an Administrator within a UKAS accredited Asbestos consultancy - Strong literacy and numeracy skills - Proficient in using IT software (such as: TEAMS/Tracker/Microsoft Office applications) - Good organisational skills - Excellent communicator - Hardworking attitude The Role: - Coordinating appointments and projects for teams of Asbestos Surveyors and Analysts - Quality checking of asbestos survey reports and making any required amendments - Contacting clients and tenants to arrange access for works - Handling and directing incoming enquiries from clients, via telephone and email - Updating internal databases with lab results and project details - Being a key point of contact for clients - Sending important documents onto clients - Processing invoices and works orders - Providing general support members of management with administrative tasks - Prioritising your own workload and ensuring to meet deadlines Alternative job titles: Asbestos Project Coordinator, Asbestos Report Checker, Asbestos Office Administrator, Asbestos Client Liaison Officer, Asbestos Office Manager. Future Select are the leading market supplier for recruitment in the Asbestos industry; we work with the best clients and candidates and supply the majority of permanent jobs in the asbestos market. We have a large dedicated team, with over 25 years combined industry experience within Asbestos recruitment specifically geared to dealing with Asbestos Surveyors/Analysts/Lab Technicians, Administrators, Project/Regional /Technical/Quality/Training/Sales Managers through to Director Level for both Consultancy & Removal. We have intrinsic knowledge of the market place, as well as respecting candidates/clients confidentiality in this close knit market sector. We are also interested in anyone with p401/p402/p403/p404/p404 or s301 CCP. We are inundated with applications, we will endeavour to get back in touch, however if you have applied to Future Select and you have not heard from us after a week, on this occasion, you will not have been successful. Your details will be saved on our system and you will be contacted in the future if a vacancy matches your skills. Future Select Copyright 2026

We are currently recruiting for an experienced Anti-Social Behaviour Officer to join a Leicester-based Housing Association on an initial 2-month temporary contract. This is an excellent opportunity for an experienced Anti-Social Behaviour Officer who is confident managing a caseload independently and progressing cases from initial reports through to resolution. The successful candidate will primarily work remotely, with attendance required at the Leicester office one day per week . As an Anti-Social Behaviour Officer , you will manage a range of ASB cases, including complex cases requiring formal intervention and legal action. You will be responsible for investigating complaints, gathering evidence, working with residents and partner agencies, and ensuring cases are progressed effectively in line with housing policies and legislation. Key Responsibilities of an ASB Officer: Manage a caseload of Anti-Social Behaviour Officer cases from initial report through to resolution. Investigate ASB complaints, gather evidence and maintain detailed case records. Work with residents, witnesses, local authorities, police and partner agencies to resolve ASB issues. Progress complex ASB cases through formal enforcement action and legal proceedings where required. Prepare case files, statements and evidence for court action. Attend meetings, interviews and site visits where required. Provide advice and support to customers affected by anti-social behaviour. Ensure all case management activity is accurately recorded and compliant with relevant legislation and policies. About You: Previous experience working as an Anti-Social Behaviour Officer within social housing. Experience managing ASB cases through investigation, enforcement and legal stages. Good knowledge of ASB legislation, tenancy enforcement and housing procedures. Strong evidence-gathering, report-writing and case management skills. Excellent communication and negotiation abilities. The ability to work independently, manage deadlines and prioritise a varied caseload. A full UK driving licence and access to a vehicle, as travel across Leicester will be required when needed. If you are an experienced Anti-Social Behaviour Officer looking for a flexible temporary opportunity with a predominantly remote working arrangement, we would like to hear from you. Please apply or contct (url removed)

We are currently recruiting for an experienced Anti-Social Behaviour Officer to join a Leicester-based Housing Association on an initial 2-month temporary contract. This is an excellent opportunity for an experienced Anti-Social Behaviour Officer who is confident managing a caseload independently and progressing cases from initial reports through to resolution. The successful candidate will primarily work remotely, with attendance required at the Leicester office one day per week . As an Anti-Social Behaviour Officer , you will manage a range of ASB cases, including complex cases requiring formal intervention and legal action. You will be responsible for investigating complaints, gathering evidence, working with residents and partner agencies, and ensuring cases are progressed effectively in line with housing policies and legislation. Key Responsibilities of an ASB Officer: Manage a caseload of Anti-Social Behaviour Officer cases from initial report through to resolution. Investigate ASB complaints, gather evidence and maintain detailed case records. Work with residents, witnesses, local authorities, police and partner agencies to resolve ASB issues. Progress complex ASB cases through formal enforcement action and legal proceedings where required. Prepare case files, statements and evidence for court action. Attend meetings, interviews and site visits where required. Provide advice and support to customers affected by anti-social behaviour. Ensure all case management activity is accurately recorded and compliant with relevant legislation and policies. About You: Previous experience working as an Anti-Social Behaviour Officer within social housing. Experience managing ASB cases through investigation, enforcement and legal stages. Good knowledge of ASB legislation, tenancy enforcement and housing procedures. Strong evidence-gathering, report-writing and case management skills. Excellent communication and negotiation abilities. The ability to work independently, manage deadlines and prioritise a varied caseload. A full UK driving licence and access to a vehicle, as travel across Leicester will be required when needed. If you are an experienced Anti-Social Behaviour Officer looking for a flexible temporary opportunity with a predominantly remote working arrangement, we would like to hear from you. Please apply or contct (url removed)

We are currently recruiting for an experienced Anti-Social Behaviour Officer to join a Leicester-based Housing Association on an initial 2-month temporary contract. This is an excellent opportunity for an experienced Anti-Social Behaviour Officer who is confident managing a caseload independently and progressing cases from initial reports through to resolution. The successful candidate will primarily work remotely, with attendance required at the Leicester office one day per week . As an Anti-Social Behaviour Officer , you will manage a range of ASB cases, including complex cases requiring formal intervention and legal action. You will be responsible for investigating complaints, gathering evidence, working with residents and partner agencies, and ensuring cases are progressed effectively in line with housing policies and legislation. Key Responsibilities of an ASB Officer: Manage a caseload of Anti-Social Behaviour Officer cases from initial report through to resolution. Investigate ASB complaints, gather evidence and maintain detailed case records. Work with residents, witnesses, local authorities, police and partner agencies to resolve ASB issues. Progress complex ASB cases through formal enforcement action and legal proceedings where required. Prepare case files, statements and evidence for court action. Attend meetings, interviews and site visits where required. Provide advice and support to customers affected by anti-social behaviour. Ensure all case management activity is accurately recorded and compliant with relevant legislation and policies. About You: Previous experience working as an Anti-Social Behaviour Officer within social housing. Experience managing ASB cases through investigation, enforcement and legal stages. Good knowledge of ASB legislation, tenancy enforcement and housing procedures. Strong evidence-gathering, report-writing and case management skills. Excellent communication and negotiation abilities. The ability to work independently, manage deadlines and prioritise a varied caseload. A full UK driving licence and access to a vehicle, as travel across Leicester will be required when needed. If you are an experienced Anti-Social Behaviour Officer looking for a flexible temporary opportunity with a predominantly remote working arrangement, we would like to hear from you. Please apply or contct (url removed)

At MSV Housing we re committed to making sure our customers have safe, well-managed homes and thriving neighbourhoods, and our Neighbourhood Officers are key to making this happen. We are looking to recruit an experienced housing professional or an enthusiastic individual with fantastic customer service and problem-solving skills to join our established team. Reporting to our Neighbourhood Manager, our Neighbourhood Officers provide a high-quality, customer-focused housing management service, covering tenancy, property, and estate management across the inner Greater Manchester area predominately in Moss Side, Hulme and Fallowfield. This role takes a proactive, holistic approach to managing homes and neighbourhoods, ensuring services are efficient, responsive, and cost-effective while identifying and mitigating risks. You will act as a visible local presence, working collaboratively with customers, colleagues, and partners to resolve issues, deliver the Neighbourhood Strategy, meet regulatory standards, and maximise rental income performance. In addition, we are looking for candidates that have a passion to advocate on behalf of people and communities. What do our Neighbourhood Officers do: Deliver a high-quality housing management service across tenancy, property, and neighbourhood management, ensuring compliance with legislation, policies, and standards. Manage a defined patch of properties, building a strong understanding of customers and homes to identify risks, support tenancy sustainment, and maintain safe, well-managed communities. Lead on income management, including high-level arrears cases, legal action, court attendance, and eviction processes in line with policy. Carry out regular property inspections, tenancy visits, and estate checks, addressing issues, safeguarding customers, and working with internal teams and partners, including ASB services, to resolve community concerns. Work collaboratively to improve customer outcomes, minimise voids, deliver neighbourhood strategies, and support community engagement while maintaining excellent customer service standards. What we are looking for; A good standard of education (minimum 5 GCSEs or equivalent, including Maths and English) Experience of working within a team and meeting deadlines in a fast-paced environment Strong customer service skills with a commitment to delivering high-quality outcomes Proven ability to manage and prioritise a demanding workload effectively Excellent communication, interpersonal and problem-solving skills A proactive, self-motivated approach with the ability to work under pressure Strong IT skills, including proficiency in Microsoft Office packages A full UK driving licence and willingness to travel across the Northwest This is an excellent opportunity for someone who is passionate about delivering great services and making a positive difference to communities We're committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all colleagues to share this commitment. As this job is based within our property care team where you ll be entering the homes of our customers, a basic criminal records background check (free of charge to you) is required. A criminal conviction does not necessarily stop you from working with us. All decisions regarding convictions will be made on a case-by-case basis. Further detail on our commitment to safeguarding young people can be found in our Safeguarding policy attached alongside this vacancy s candidate pack. We offer a range of great benefits including: Essential car user allowance to support you with car running costs Flexibility on where you work with home working kit provided 33 days holiday per year plus bank holidays, and a holiday a buy scheme. Company pension scheme with up to 10% matched contributions Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more. Enhanced sick pay with up to 3 months full pay and 3 months half pay Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives Life assurance subject to being a member of our company pension scheme. Learning and development to support you to develop the skills you need to fulfil your role and progress in your career Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an ammonised CV if they can do so. MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this. For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. (url removed)> If you wish to discuss the roles informally, please contact Ryan Heywood, Neighbourhood Team Leader - (url removed) Interview dates are to be confirmed, interviews will be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early. We re passionate about inclusion and we d love to hear from people from diverse backgrounds for this role. If you are not sure whether you meet our requirements for this role but want to apply. Go ahead. We will decide whether or not you are what we are looking for.

We're looking for an organised and proactive Compliance Officer to join our Building & Customer Safety team. This is an exciting opportunity to support the delivery of property compliance services, helping to ensure homes meet all relevant safety and regulatory standards. Working closely with a Contracts Manager, you'll coordinate inspections, manage compliance records, liaise with contractors and customers, and support the smooth delivery of essential compliance programmes. What You'll Be Doing Support property compliance activities, including gas, asbestos, fire safety and water hygiene. Coordinate inspections and customer appointments. Raise and monitor repair orders and compliance works. Maintain accurate records, databases and contractor documentation. Manage no-access cases and support compliance reporting. Build strong working relationships with contractors and internal teams. Carry out post-inspections to ensure work meets required standards. What We're Looking For You'll be organised, customer-focused and able to manage multiple priorities with excellent attention to detail. You'll have: Strong administrative and IT skills. Excellent communication and customer service skills. Experience maintaining accurate records and managing workloads. The ability to work independently and use your initiative. Desirable: Experience within social housing or property compliance. Knowledge of landlord compliance. Experience with repairs or scheduling systems. Qualifications A good standard of education, including GCSE (or equivalent) Maths and English.

Housing Officer Harrow l £22.00 per hour PAYE 37.5 hours Mon Fri Temp Are you passionate about delivering excellent housing services? Are you looking for a rewarding opportunity within Social Housing? My client, a well-established UK housing provider with a strong supported housing portfolio, is seeking a dedicated Housing Officer to join the team on an interim basis until August 2026 , with the potential for an extension. Vacancy Brief Role: Housing Officer Contract: Interim until August 2026 Hours: Full time 37.5 hours per week Location: Harrow (HA1) covering Harrow, Brent, Haringey and Enfield. Working Pattern: Monday Friday, 9am 5pm Pay Rate: £22.00 PAYE Compliance: Standard DBS required Travel: Full UK driving license & access to a vehicle required Mileage: Paid at 45p per mile (with business insurance) Key Responsibilities Manage a patch of supported living properties, ensuring they are safe, well-maintained, and compliant. Deliver high-quality housing management services, including tenancy management, arrears monitoring, allocations, lettings, and estate inspections. Handle anti-social behaviour (ASB) cases in line with policies, ensuring timely investigation, escalation, and resolution. Complete repairs inspections, report maintenance issues, and work closely with maintenance teams to ensure timely completion. Support customers to sustain their tenancies, promoting independence and ensuring they understand their rights and responsibilities. Identify vulnerable customers and make appropriate safeguarding referrals, working closely with multi-agency partners. Maximise rental income by proactively managing rent arrears, service charges, former tenant arrears, and financial inclusion support referrals. Work collaboratively with internal teams and external partners local authorities, police, fire service, contractors to ensure positive community outcomes. Support voids management by ensuring swift property turnaround and readiness for new tenants. Promote customer involvement, gather customer feedback, and support continuous improvement of local services. Use data, KPIs, and performance information to identify risks, resolve issues, and improve service delivery. Skills & Outcomes of This Role This role will strengthen your expertise across core housing management functions, including: Demonstrated experience in tenancy management, arrears recovery, ASB handling, and estate management. Excellent customer service skills with the ability to engage, listen, problem-solve and negotiate. Confidence in managing safeguarding concerns, supporting vulnerable clients, and working with multi-agency partners. Strong organisational skills and the ability to be a self-starter, managing a varied caseload across dispersed locations. Experience working with repairs teams, maintenance operatives and external contractors. Enhanced knowledge of compliance, tenancy law, housing legislation, and good neighbourhood management. Ability to analyse patch performance data and contribute to service improvement and community wellbeing. Housing Officer Housing Manager Supported Housing Supported Living Tenancy Management Income Management Rent Arrears ASB Officer Anti-Social Behaviour Void Management Allocations & Lettings Estate Management Housing Association Social Housing Housing Support Tenancy Sustainment Safeguarding Homelessness Community Housing Neighbourhood Officer Property Management Repairs & Maintenance Housing Advice Asset Management Housing Coordinator Local Authority Housing Customer Service Vulnerable Adults Multi-Agency Working Compliance Tenure Management Service Charges Housing Benefit Rent Recovery Harrow Brent Haringey Enfield

Job Title: Community Safety Partner Type: Temporary Location: South Wales Salary: £32,591 - £33,971 salary equivalent Hours: Full Time BRC are working closely with a respected housing association to recruit a Community Safety Partner on a temporary basis. This is an excellent opportunity for an experienced housing professional with a passion for tackling anti-social behaviour, supporting tenancy sustainment, and creating safer communities. This role involves Working alongside internal teams and external partners to deliver an effective, trauma-informed and restorative community safety service. You will investigate anti-social behaviour, support tenants, and work proactively to resolve issues while promoting safe and sustainable communities. Duties: Investigate reports of anti-social behaviour and implement appropriate interventions. Work collaboratively with Police, Local Authorities and partner agencies to resolve community safety issues. Support victims of ASB by providing advice, updates and guidance throughout investigations. Refer vulnerable tenants and perpetrators to relevant support agencies where appropriate. Develop and deliver initiatives to reduce anti-social behaviour and improve community safety. Investigate environmental issues including fly tipping and coordinate enforcement action where required. Install and maintain ASB monitoring equipment, including CCTV and noise monitoring devices. Maintain accurate case records and ensure GDPR compliance. Work closely with internal teams to promote tenancy sustainment and improve customer outcomes. Requirements: Experience managing anti-social behaviour cases within housing or a community safety environment. Knowledge of anti-social behaviour legislation and the Renting Homes (Wales) Act. Experience working with external agencies including Police and Local Authorities. Strong communication, conflict resolution and problem-solving skills. Experience of restorative and trauma-informed approaches is desirable. Full UK driving licence and access to a vehicle. For more information, please call Meg Smith on (phone number removed) or (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.

Location: East Midlands (Hybrid Working 3-4 days on site) Contract: Initial 3 Months Rate: Negotiable Start Date: ASAP Key Responsibilities: Managing a designated housing patch Delivering tenancy management services across a portfolio of properties Conducting tenancy audits, estate inspections, and resident visits Managing Anti-Social Behaviour (ASB) cases from investigation through to resolution Handling tenancy breaches and tenancy enforcement action where required Supporting tenancy sustainment and resident engagement initiatives Managing low-level rent arrears and working alongside income teams Liaising with internal departments, local authorities, support services, and external agencies Ensuring compliance with housing policies, procedures, and relevant housing legislation Maintaining accurate records and case management systems Requirements: Previous experience as a Housing Officer, Neighbourhood Officer, Tenancy Officer, or Housing Management Officer Strong background in tenancy management within social housing Experience managing ASB cases and tenancy-related casework Knowledge of housing legislation and tenancy enforcement processes Excellent communication and stakeholder management skills Ability to manage a diverse caseload independently Full UK Driving Licensce If you're interested in hearing more about this opportunity, please send over your updated CV or get in touch at for a confidential discussion. If this role isn't suitable for you, referrals and recommendations are always appreciated.

Your new company You will be joining a forward-thinking and community-focused housing provider committed to delivering high-quality housing services and creating sustainable tenancies. With a strong service-first ethos, the organisation prioritises customer wellbeing, proactive support, and collaborative working, offering a progressive environment where employees are empowered to make a genuine difference within local communities. Your new role As a Housing Officer, you will play a pivotal role in delivering effective tenancy management services across a defined patch. You will be responsible for managing a diverse caseload, including anti-social behaviour (ASB), tenancy breaches, safeguarding concerns, and tenancy fraud, ensuring fair and consistent outcomes. What you'll need to succeed To excel in this Housing Officer role, you will bring: Proven experience in housing management or tenancy services, particularly managing ASB and safeguarding cases Strong ability to manage complex and high-volume caseloads effectively Excellent communication and interpersonal skills, with the ability to influence positive outcomes Experience of working with vulnerable customers and handling challenging situations with empathy Strong organisational and record-keeping skills A full driving licence and willingness to travel across a housing patch Desirable: Knowledge of housing legislation, safeguarding frameworks, and anti-social behaviour processes What you'll get in return A rewarding role with real impact on communities and residents' lives Flexible hybrid working arrangements supporting work-life balance Opportunities for professional development and career progression A supportive, inclusive team culture within a values-driven organisation Competitive salary and benefits package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company You will be joining a forward-thinking and community-focused housing provider committed to delivering high-quality housing services and creating sustainable tenancies. With a strong service-first ethos, the organisation prioritises customer wellbeing, proactive support, and collaborative working, offering a progressive environment where employees are empowered to make a genuine difference within local communities. Your new role As a Housing Officer, you will play a pivotal role in delivering effective tenancy management services across a defined patch. You will be responsible for managing a diverse caseload, including anti-social behaviour (ASB), tenancy breaches, safeguarding concerns, and tenancy fraud, ensuring fair and consistent outcomes. What you'll need to succeed To excel in this Housing Officer role, you will bring: Proven experience in housing management or tenancy services, particularly managing ASB and safeguarding cases Strong ability to manage complex and high-volume caseloads effectively Excellent communication and interpersonal skills, with the ability to influence positive outcomes Experience of working with vulnerable customers and handling challenging situations with empathy Strong organisational and record-keeping skills A full driving licence and willingness to travel across a housing patch Desirable: Knowledge of housing legislation, safeguarding frameworks, and anti-social behaviour processes What you'll get in return A rewarding role with real impact on communities and residents' lives Flexible hybrid working arrangements supporting work-life balance Opportunities for professional development and career progression A supportive, inclusive team culture within a values-driven organisation Competitive salary and benefits package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Housing Officer x2 Location: South West Salary: £36,000 per annum Vacancy Type: Permanent, Full Time (37.5 hours per week) Closing Date: 14 of July 2026 It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands-on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for two Housing Officers to cover the following patches in Dorset; x 1 Bournemouth, Christchurch and Poole; New Forest (BH1; BH2; BH4; BH5; BH6; BH7; BH8; BH9; BH10; BH23; BH25; SO40; SO41; SO43; SO45; SP6) x 1 Dorset (BH16; BH19; BH20; BH21; BH24; BH31; DT2; DT9; DT10; DT11; SP5; SP6) What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign-up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low-level anti-social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non-access cases Completing person-centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma-informed. What we're looking for You'll bring experience of housing management or a similar customer-facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer-focused mindset, with a commitment to equality, inclusion and trauma-informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day-to-day decisions You'll also be comfortable working flexibly, including participating in an out-of-hours rota where required. Why join us? At Stonewater, our customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how we build trust with our customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, we'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.