Job Advert Overview of role The Senior IBMi (RPG) Engineer provides technical leadership and support for the IBMi platform, supporting applications and services for both customers and colleagues of Love2shop, developing fit for purpose solutions and maintaining availability and performance of current production systems. The Senior Engineer is the expert in their technology area. They have responsibility for technical delivery (detailed design and build) both as well as providing second line support for the iSeries/IBMi application services. Key responsibilities • Be the technical expert in RPG application delivery on the IBMi platform. • Lead other developers and technicians • Identifying new opportunities and accurately analysing and estimating new developments, quickly assessing feasibility.• Ensuring high quality, value for money solutions by delivering build/unit test to Love2shop standards.• Provide second line support and incident fix expertise, following ITIL principles and maintaining effective change control process, including providing out of hours support on a rota basis. • Lead and resolve problem solving issues that arise in the day to day running of Systems within span of control, providing timely responses and solutions as required. Provide clear plans of actions for their resolutions and the ability to clearly articulate impacts to Senior Stakeholders• Create and document test procedures and scenarios for the unit test phase of change delivery.• Lead the resolution of technical issues during the SIT, UAT and rollout phases of assigned changes. • Be Strong communicator who feels at ease to actively challenge estimates and solutions and where applicable, offer alternatives.• Provide clear and concise escalation to Project Managers and Service Leads when required.• Ability to identify project risks and present options and recommendations to mitigate those risks. • You will be part of an on call rota (1 in 5) What we would like from you • A minimum of 5 years RPG delivery experience• Strong experience in the timely delivery of quality software change.• Excellent problem solving and prioritisation skills.• Understanding of iSeries platforms, integration with other technologies and systems (IBM Websphere knowledge essential).• The ability to both read technical code and to conceptualise and document it as an overall process.• Experience and knowledge of system analysis in a structured environment. Our benefits if you decide to join us: • 25 days' holiday per year, plus bank holidays• Company pension scheme• UK health care cover• Staff Everyday Benefits card offering discounts with multiple retailers (10%)• Corporate travel scheme with Merseyrail, Northern rail, Arriva & Transport for Wales• Fabulous kitchen space which offers free tea and coffee• Faith room open to all denominations along with dedicated kitchen space for Halal and Kosher food preparation• Family friendly leave• Community volunteering policy which allows you 2 days per year to support the community with charitable events• EV car sheme • Company share options As a disability-confident committed company, we have a passion for championing equality. We welcome all colleagues into a work environment where success is attainable for everyone, regardless of disability, age, race, religion, gender identity, or sexual orientation. We are committed to ensuring that everyone has equal access to growth and opportunities in our workplace. Contract type Permanent Hours 35 Salary Competitive Benefits CompetitiveREF-
Jul 11, 2026
Full time
Job Advert Overview of role The Senior IBMi (RPG) Engineer provides technical leadership and support for the IBMi platform, supporting applications and services for both customers and colleagues of Love2shop, developing fit for purpose solutions and maintaining availability and performance of current production systems. The Senior Engineer is the expert in their technology area. They have responsibility for technical delivery (detailed design and build) both as well as providing second line support for the iSeries/IBMi application services. Key responsibilities • Be the technical expert in RPG application delivery on the IBMi platform. • Lead other developers and technicians • Identifying new opportunities and accurately analysing and estimating new developments, quickly assessing feasibility.• Ensuring high quality, value for money solutions by delivering build/unit test to Love2shop standards.• Provide second line support and incident fix expertise, following ITIL principles and maintaining effective change control process, including providing out of hours support on a rota basis. • Lead and resolve problem solving issues that arise in the day to day running of Systems within span of control, providing timely responses and solutions as required. Provide clear plans of actions for their resolutions and the ability to clearly articulate impacts to Senior Stakeholders• Create and document test procedures and scenarios for the unit test phase of change delivery.• Lead the resolution of technical issues during the SIT, UAT and rollout phases of assigned changes. • Be Strong communicator who feels at ease to actively challenge estimates and solutions and where applicable, offer alternatives.• Provide clear and concise escalation to Project Managers and Service Leads when required.• Ability to identify project risks and present options and recommendations to mitigate those risks. • You will be part of an on call rota (1 in 5) What we would like from you • A minimum of 5 years RPG delivery experience• Strong experience in the timely delivery of quality software change.• Excellent problem solving and prioritisation skills.• Understanding of iSeries platforms, integration with other technologies and systems (IBM Websphere knowledge essential).• The ability to both read technical code and to conceptualise and document it as an overall process.• Experience and knowledge of system analysis in a structured environment. Our benefits if you decide to join us: • 25 days' holiday per year, plus bank holidays• Company pension scheme• UK health care cover• Staff Everyday Benefits card offering discounts with multiple retailers (10%)• Corporate travel scheme with Merseyrail, Northern rail, Arriva & Transport for Wales• Fabulous kitchen space which offers free tea and coffee• Faith room open to all denominations along with dedicated kitchen space for Halal and Kosher food preparation• Family friendly leave• Community volunteering policy which allows you 2 days per year to support the community with charitable events• EV car sheme • Company share options As a disability-confident committed company, we have a passion for championing equality. We welcome all colleagues into a work environment where success is attainable for everyone, regardless of disability, age, race, religion, gender identity, or sexual orientation. We are committed to ensuring that everyone has equal access to growth and opportunities in our workplace. Contract type Permanent Hours 35 Salary Competitive Benefits CompetitiveREF-
Fixed Wire Service Manager- Midlands Are you an experienced leader with a strong technical background in electrical fixed wire testing? Do you thrive on motivating teams, driving performance, and ensuring the highest standards of safety and service? If so, we'd love to hear from you.As a Fixed Wire Service Manager with phs Compliance , you will: Manage and monitor engineer activity, ensuring productivity targets and SLA compliance. Process PDA timesheets, verify site times, and oversee correct PDA usage. Monitor customer portal usage and address discrepancies in overtime and travel time submissions. Promote safe driving standards, review vehicle usage, and investigate poor driving practices. Manage employee absence, holidays, and sickness (short and long term). Conduct onsite audits (H&S, vehicle, technical) and provide training/support where needed. Oversee onboarding of new starters and probation reviews, ensuring leaver processes are followed. Champion diversity and inclusion across the workforce. We're looking for someone who brings: Excellent technical knowledge of electrical testing and compliance services. Strong leadership skills to inspire and motivate teams. Logical decision-making ability and sound judgment. A solid understanding of Health & Safety in the workplace. Confident communication skills with clients and colleagues at all levels. In return for your commitment, you'll receive: A Competitive salary with potential overtime (evenings/weekends). 23 days holiday (Plus bank holidays) Pension scheme. Fully maintained company vehicle (available for private use). Laptop, and company phone. All parking fees and work-related expenses covered. Technical support from our internal team. Access to PHS Perks (discounts, wellbeing helpline, online GP, and more). Ongoing career development opportunities. Qualifications & Experience required for Fixed Wire Service Manager : NVQ Level 3 or City & Guilds 2360/2330 Part 1 & 2 (or equivalent Level 3 SQV). City & Guilds 18th Edition qualification. AM2 City & Guilds 2391/2394 & 2395. IOSH Managing Safely (or willingness to achieve). Relevant industry qualifications. Level 3 management qualification (or willingness to work towards). Valid UK manual driving licence with 6 points or less Minimum 2 years' experience managing a field team. Flexibility to work 40 hours per week, including evenings. Experience in electrical testing environments . About PHS Group Founded in 1963, PHS Group is the UK's leading provider of hygiene and compliance services, operating across the UK, Spain, and Ireland. With over 120,000 customers and 300,000 locations, we deliver trusted services across multiple specialist businesses including Washrooms, Healthcare, Floorcare, Greenleaf, Besafe, Wastekit, and Compliance. PHS Compliance supports over 2,000 UK and Irish businesses with electrical testing, installation, and asset management. With over 400 engineers nationwide, we are one of the few UK companies accredited to UKAS 17020 inspection body standards.At PHS, we value Ownership, Teamwork, Innovation, Integrity, Performance, and Expertise . We pride ourselves on diversity and inclusion, ensuring every employee can bring their true selves to work. Join Us If you're ready to take the next step in your career and lead a team that delivers excellence in electrical compliance, apply today and become part of a company that puts people at the heart of its products.
Jul 11, 2026
Full time
Fixed Wire Service Manager- Midlands Are you an experienced leader with a strong technical background in electrical fixed wire testing? Do you thrive on motivating teams, driving performance, and ensuring the highest standards of safety and service? If so, we'd love to hear from you.As a Fixed Wire Service Manager with phs Compliance , you will: Manage and monitor engineer activity, ensuring productivity targets and SLA compliance. Process PDA timesheets, verify site times, and oversee correct PDA usage. Monitor customer portal usage and address discrepancies in overtime and travel time submissions. Promote safe driving standards, review vehicle usage, and investigate poor driving practices. Manage employee absence, holidays, and sickness (short and long term). Conduct onsite audits (H&S, vehicle, technical) and provide training/support where needed. Oversee onboarding of new starters and probation reviews, ensuring leaver processes are followed. Champion diversity and inclusion across the workforce. We're looking for someone who brings: Excellent technical knowledge of electrical testing and compliance services. Strong leadership skills to inspire and motivate teams. Logical decision-making ability and sound judgment. A solid understanding of Health & Safety in the workplace. Confident communication skills with clients and colleagues at all levels. In return for your commitment, you'll receive: A Competitive salary with potential overtime (evenings/weekends). 23 days holiday (Plus bank holidays) Pension scheme. Fully maintained company vehicle (available for private use). Laptop, and company phone. All parking fees and work-related expenses covered. Technical support from our internal team. Access to PHS Perks (discounts, wellbeing helpline, online GP, and more). Ongoing career development opportunities. Qualifications & Experience required for Fixed Wire Service Manager : NVQ Level 3 or City & Guilds 2360/2330 Part 1 & 2 (or equivalent Level 3 SQV). City & Guilds 18th Edition qualification. AM2 City & Guilds 2391/2394 & 2395. IOSH Managing Safely (or willingness to achieve). Relevant industry qualifications. Level 3 management qualification (or willingness to work towards). Valid UK manual driving licence with 6 points or less Minimum 2 years' experience managing a field team. Flexibility to work 40 hours per week, including evenings. Experience in electrical testing environments . About PHS Group Founded in 1963, PHS Group is the UK's leading provider of hygiene and compliance services, operating across the UK, Spain, and Ireland. With over 120,000 customers and 300,000 locations, we deliver trusted services across multiple specialist businesses including Washrooms, Healthcare, Floorcare, Greenleaf, Besafe, Wastekit, and Compliance. PHS Compliance supports over 2,000 UK and Irish businesses with electrical testing, installation, and asset management. With over 400 engineers nationwide, we are one of the few UK companies accredited to UKAS 17020 inspection body standards.At PHS, we value Ownership, Teamwork, Innovation, Integrity, Performance, and Expertise . We pride ourselves on diversity and inclusion, ensuring every employee can bring their true selves to work. Join Us If you're ready to take the next step in your career and lead a team that delivers excellence in electrical compliance, apply today and become part of a company that puts people at the heart of its products.
About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 42% of our partnership. The team you will join IT plays a vital role in keeping the firm connected, secure, and empowered to deliver excellent client service. We provide the technology, support, systems, and innovation that enable colleagues across Birkett's to work efficiently and confidently. Our people work in Squads and Teams across Product Delivery, Product Development, Data Systems, Service Delivery, Cloud & Infrastructure, and Cyber Security. The work you will be doing The Product Manager will play a key role in the design, delivery and use of Artificial Intelligence (AI) solutions that enhance client experience and support Birketts' strategic goals. This role sits within the AI Squad, a cross-functional team focused on developing innovative AI solutions that improve how our colleagues deliver legal services and enable better client outcomes, aligned with our strategy 'Empowering clients and colleagues to achieve their next level'. The squad focuses on solutions that improve legal workflows such as contract drafting, due-diligence review, matter lifecycle management, e-disclosure, document automation, legal research, compliance and regulatory processes, ensuring technology meets "legal-grade" accuracy, risk, and confidentiality standards. Main accountabilities: You will work closely with internal stakeholders, legal practitioners, technical teams, clients and third-party vendors, helping to shape and deliver AI initiatives grounded in clear business needs, high-quality user experience, and measurable value. Own and shape the AI product roadmap, with a clear focus on optimising legal workflows. Lead a cross functional AI squad throughout the full product lifecycle, aligning product, engineering, design and data around a clear mission and measurable outcomes. Act as a primary liaison between business stakeholders, legal practitioners, clients, and technical teams. Communicate progress, learnings and opportunities clearly to stakeholders, managing expectations and surfacing new product ideas. Ensure alignment between business needs, responsible-AI principles and the product roadmap to prioritise the squad's backlog Provide light project-management oversight including milestone tracking, risk identification, delivery reporting, and cross-team coordination. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for We are seeking an experienced Product Manager, with strong storytelling ability, excellent analytical skills and a passion for AI-driven transformation in legal services. You'll be able to use your skills and experience to promote the product mindset, connecting technical work to human impact, and making product value visible through storytelling and data. Essential A track record as a Product Manager in a digital/technology environment, ideally in a client-facing or professional services business coupled with excellent communication and exceptional stakeholder engagement skills. A product focused, problem-solving mindset coupled with the ability to challenge convention. Strong understanding of automation, workflow optimisation, and process re-engineering. Ability to translate complex ideas (including AI/ML concepts) into simple, clear language. Experience working in agile product development environments. Desirable Experience working in regulated environments or with legal workflows. Thorough understanding of AI technologies used in legal environments (LLMs, NLP, extraction/classification models, summarisation, RAG pipelines, etc.) Hybrid Working Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week. Benefits As a Birketts colleague, you will be eligible to receive a wide range of benefits: 25 days holiday (FTE) plus Bank Holidays Long Service holid
Jul 11, 2026
Full time
About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 42% of our partnership. The team you will join IT plays a vital role in keeping the firm connected, secure, and empowered to deliver excellent client service. We provide the technology, support, systems, and innovation that enable colleagues across Birkett's to work efficiently and confidently. Our people work in Squads and Teams across Product Delivery, Product Development, Data Systems, Service Delivery, Cloud & Infrastructure, and Cyber Security. The work you will be doing The Product Manager will play a key role in the design, delivery and use of Artificial Intelligence (AI) solutions that enhance client experience and support Birketts' strategic goals. This role sits within the AI Squad, a cross-functional team focused on developing innovative AI solutions that improve how our colleagues deliver legal services and enable better client outcomes, aligned with our strategy 'Empowering clients and colleagues to achieve their next level'. The squad focuses on solutions that improve legal workflows such as contract drafting, due-diligence review, matter lifecycle management, e-disclosure, document automation, legal research, compliance and regulatory processes, ensuring technology meets "legal-grade" accuracy, risk, and confidentiality standards. Main accountabilities: You will work closely with internal stakeholders, legal practitioners, technical teams, clients and third-party vendors, helping to shape and deliver AI initiatives grounded in clear business needs, high-quality user experience, and measurable value. Own and shape the AI product roadmap, with a clear focus on optimising legal workflows. Lead a cross functional AI squad throughout the full product lifecycle, aligning product, engineering, design and data around a clear mission and measurable outcomes. Act as a primary liaison between business stakeholders, legal practitioners, clients, and technical teams. Communicate progress, learnings and opportunities clearly to stakeholders, managing expectations and surfacing new product ideas. Ensure alignment between business needs, responsible-AI principles and the product roadmap to prioritise the squad's backlog Provide light project-management oversight including milestone tracking, risk identification, delivery reporting, and cross-team coordination. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for We are seeking an experienced Product Manager, with strong storytelling ability, excellent analytical skills and a passion for AI-driven transformation in legal services. You'll be able to use your skills and experience to promote the product mindset, connecting technical work to human impact, and making product value visible through storytelling and data. Essential A track record as a Product Manager in a digital/technology environment, ideally in a client-facing or professional services business coupled with excellent communication and exceptional stakeholder engagement skills. A product focused, problem-solving mindset coupled with the ability to challenge convention. Strong understanding of automation, workflow optimisation, and process re-engineering. Ability to translate complex ideas (including AI/ML concepts) into simple, clear language. Experience working in agile product development environments. Desirable Experience working in regulated environments or with legal workflows. Thorough understanding of AI technologies used in legal environments (LLMs, NLP, extraction/classification models, summarisation, RAG pipelines, etc.) Hybrid Working Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week. Benefits As a Birketts colleague, you will be eligible to receive a wide range of benefits: 25 days holiday (FTE) plus Bank Holidays Long Service holid
AV Project Manager Job ID: 41380 Full time, Permanent Monday to Friday 8am 4:30pm (flexible) £45000 - £50,000 per annum (Plus company vehicle) (Woodley main office, client travel in and around London to be expected) The role will include hands on management of the projects, carrying out the essential post sale, pre-installation communication with the sales team, client or fit out company and engineers, as well as producing installation consumable lists for our administration support team. The role also involves the creation of RAMS and O & M manuals. You will ideally have an AV engineering background with a proven track record of project managing audio visual and videoconferencing installations into corporate and government environments and will have good verbal and written communication skills. Knowledge and Skills Required: You will possess a fundamental understanding of Audio-Visual system functionality and installation process and techniques. The role includes the production of elevation drawings, cable schedules and system schematics as part of the communication/instruction for the installation team, so experience of using CAD or a similar drawing package such as StarDraw would be an advantage. Experience of commissioning AV systems, specifically Microsoft Teams, Zoom or Google Meet Room systems. Ability to troubleshoot and problem solve technical and other project related issues. You will ideally also have experience of and the ability to install equipment, terminate cables etc. Knowledge and practical experience of audio DSPS, HDMI and USB signal switching, plus AvIP equipment from QSC, Biamp, Extron, Crestron and Netgear. Knowledge and experience of Crestron, Extron and Q-SYS control systems with basic programming capability. Ability to generate timely, concise and effective business correspondence. Ability to read and comprehend project technical documents including, but not limited to: engineering and architectural drawings, schedules, test reports or commissioning documents. You must be proficient with Microsoft office, including Word, Excel and Outlook or Google Workspace. Ability to interact with customers and colleagues in a professional and courteous manner. Have effective time management skills and good attention to detail. Must possess a valid Driver s Licence and be eligible to work in the UK. Embracing diversity in all its forms, our client is an equal opportunity employer. They welcome individuals from all walks of life, irrespective of race, gender, age, disability, sexual orientation, religion, or belief. By applying through Green Folk Recruitment, you consent to share your information with our client for recruitment purposes. We handle your data with care, aligning with our privacy policy for recruitment-related activities. Please be informed that all final hiring decisions rests solely with our client. Should you have any inquiries, kindly direct them to Green Folk Recruitment for a transparent and streamlined recruitment experience. Green Folk Ltd is acting as a recruitment agency in relation to this vacancy.
Jul 11, 2026
Full time
AV Project Manager Job ID: 41380 Full time, Permanent Monday to Friday 8am 4:30pm (flexible) £45000 - £50,000 per annum (Plus company vehicle) (Woodley main office, client travel in and around London to be expected) The role will include hands on management of the projects, carrying out the essential post sale, pre-installation communication with the sales team, client or fit out company and engineers, as well as producing installation consumable lists for our administration support team. The role also involves the creation of RAMS and O & M manuals. You will ideally have an AV engineering background with a proven track record of project managing audio visual and videoconferencing installations into corporate and government environments and will have good verbal and written communication skills. Knowledge and Skills Required: You will possess a fundamental understanding of Audio-Visual system functionality and installation process and techniques. The role includes the production of elevation drawings, cable schedules and system schematics as part of the communication/instruction for the installation team, so experience of using CAD or a similar drawing package such as StarDraw would be an advantage. Experience of commissioning AV systems, specifically Microsoft Teams, Zoom or Google Meet Room systems. Ability to troubleshoot and problem solve technical and other project related issues. You will ideally also have experience of and the ability to install equipment, terminate cables etc. Knowledge and practical experience of audio DSPS, HDMI and USB signal switching, plus AvIP equipment from QSC, Biamp, Extron, Crestron and Netgear. Knowledge and experience of Crestron, Extron and Q-SYS control systems with basic programming capability. Ability to generate timely, concise and effective business correspondence. Ability to read and comprehend project technical documents including, but not limited to: engineering and architectural drawings, schedules, test reports or commissioning documents. You must be proficient with Microsoft office, including Word, Excel and Outlook or Google Workspace. Ability to interact with customers and colleagues in a professional and courteous manner. Have effective time management skills and good attention to detail. Must possess a valid Driver s Licence and be eligible to work in the UK. Embracing diversity in all its forms, our client is an equal opportunity employer. They welcome individuals from all walks of life, irrespective of race, gender, age, disability, sexual orientation, religion, or belief. By applying through Green Folk Recruitment, you consent to share your information with our client for recruitment purposes. We handle your data with care, aligning with our privacy policy for recruitment-related activities. Please be informed that all final hiring decisions rests solely with our client. Should you have any inquiries, kindly direct them to Green Folk Recruitment for a transparent and streamlined recruitment experience. Green Folk Ltd is acting as a recruitment agency in relation to this vacancy.
Solus Accident Repair Centres
Castle Bromwich, Warwickshire
Overview Workshop Lead At Solus,accurateassessment underpins everything we do. As we continue to invest in our future and strengthen our repair capability,we'relooking for anexperienced Workshop Lead who combines technicalexpertisewith a strong customer and quality focus. This role is suited to a confidentindividualwho takes ownership, workscollaborativelywithothersand understands the importance of getting things right first time for customers,techniciansand the wider business. Responsibilities Whatyou'llbe doing The future is ambitious now the technologies used in Body Shops are evolving every single day, which is really helping us re-shape vehicle repair industry.That'swhywe'reexcited to be growing our teams and looking for people to join us as a Workshop Lead All roles are at the heart of ourbusiness,andyou'llneed be enthusiastic,upbeatand committed to delivering the best repair service. The management and co-ordination of productive staff to ensure effective repairs to meet the volume, sales,costand customer/quality targets. Ensuring all Procedural and BS10125 regulations are adhered You will manage meeting and improving on customer satisfaction targets You willachieve and maintainand embed all "best practice" and "lean activities" as instructed by business strategy. You will achieve budget sales and cost targets weekly,monthlyand annually You will ensure all health and safety policy and procedures are followed with all staff utilising safe working practises andmonitorthe correct use and storage of PPE. You will plan departmental and site productivity by holiday planning, workshop loading, scheduling, and performance management of the productive staff. You will apply Standard Operating Procedure following policy standards You will ensure regular 1 to 1's and quarterly reviews are undertaken promptly and ratings are correctly applied. Qualifications Whowe'relooking for This is a permanent role reporting to the Production Manager We would like you to have hadpreviousexperience in a similar role with the following skills: Experience ofhigh-volumeaccident repair management and scheduling Experience of BS10125 regulations Experience of Thatcham repair methods Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Jul 11, 2026
Full time
Overview Workshop Lead At Solus,accurateassessment underpins everything we do. As we continue to invest in our future and strengthen our repair capability,we'relooking for anexperienced Workshop Lead who combines technicalexpertisewith a strong customer and quality focus. This role is suited to a confidentindividualwho takes ownership, workscollaborativelywithothersand understands the importance of getting things right first time for customers,techniciansand the wider business. Responsibilities Whatyou'llbe doing The future is ambitious now the technologies used in Body Shops are evolving every single day, which is really helping us re-shape vehicle repair industry.That'swhywe'reexcited to be growing our teams and looking for people to join us as a Workshop Lead All roles are at the heart of ourbusiness,andyou'llneed be enthusiastic,upbeatand committed to delivering the best repair service. The management and co-ordination of productive staff to ensure effective repairs to meet the volume, sales,costand customer/quality targets. Ensuring all Procedural and BS10125 regulations are adhered You will manage meeting and improving on customer satisfaction targets You willachieve and maintainand embed all "best practice" and "lean activities" as instructed by business strategy. You will achieve budget sales and cost targets weekly,monthlyand annually You will ensure all health and safety policy and procedures are followed with all staff utilising safe working practises andmonitorthe correct use and storage of PPE. You will plan departmental and site productivity by holiday planning, workshop loading, scheduling, and performance management of the productive staff. You will apply Standard Operating Procedure following policy standards You will ensure regular 1 to 1's and quarterly reviews are undertaken promptly and ratings are correctly applied. Qualifications Whowe'relooking for This is a permanent role reporting to the Production Manager We would like you to have hadpreviousexperience in a similar role with the following skills: Experience ofhigh-volumeaccident repair management and scheduling Experience of BS10125 regulations Experience of Thatcham repair methods Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Why You Should Apply Broaden your experience: If you're a marketing all-rounder who wants more variety, more responsibility and a real say in how a business grows, this could be the move you've been waiting for. Make a visible impact: You'll work directly with senior leadership and the wider commercial team. Your ideas won't get lost in layers of management - you'll see them shape how the business positions its products and wins customers. A growing British manufacturer: Following investment, a strengthened leadership team and an ambitious growth plan, the business is entering an exciting new phase. You'll help drive that growth. Get ahead with AI: You'll have the freedom to use AI tools to work smarter and sharpen your marketing. If you're already curious about it - or keen to learn - you'll be in the right place. Lead and grow: You'll have a Marketing Officer reporting to you who already leads much of the content, creative and campaign delivery. You'll provide direction, coaching and commercial focus, growing your own leadership experience along the way. Salary & Benefits Competitive depending on experience What you'll do as the Commercial Marketing Manager: Shape the commercial marketing: You'll support the development and execution of the marketing strategy, help build category plans, and craft product propositions and customer-focused messaging. You'll also feed in market, customer and competitor insight to support commercial decisions. Lead product launches: You'll own the marketing launch of new products and range extensions - building launch plans, sales tools, training materials and customer communications, working closely with product development and sales to make each launch land. Drive customer and channel activation: You'll develop campaigns and tools that generate demand, help customers sell products more effectively, and support presentations, exhibitions, and events. Own the digital presence: You'll take ownership of the website and online customer journey - maintaining content, product pages and technical documentation, managing SEO, supporting PPC, and using analytics to improve performance and lead generation. You'll also manage external partners on larger website projects. Support and grow the team: You'll provide direction and coaching to the Marketing Officer, set clear priorities, and build strong relationships across sales, operations and product development. What you need to apply Generalist, all-rounder marketing experience (ideally gained within manufacturing), comfortable across the full marketing mix rather than one narrow specialism Experience with SEO, product launches and print advertising Good knowledge of AI tools, or a genuine willingness to learn, plus the ability to motivate and lead a team Next steps If you're looking for your next generalist marketing management opportunity and the opportunity to use AI to drive a marketing strategy, then please apply If you click ' Apply ', we may contact you via email, phone & text message regarding this job, other jobs (current and future), and related recruitment services. You can OPT OUT at any time; full details are in our Privacy Policy at (url removed) or find the policy in the Sigma website footer. Location & postcode of advert are approximate. If you don't hear from us within 14 days of application, you have not been shortlisted. We use AI to triage applications.
Jul 11, 2026
Full time
Why You Should Apply Broaden your experience: If you're a marketing all-rounder who wants more variety, more responsibility and a real say in how a business grows, this could be the move you've been waiting for. Make a visible impact: You'll work directly with senior leadership and the wider commercial team. Your ideas won't get lost in layers of management - you'll see them shape how the business positions its products and wins customers. A growing British manufacturer: Following investment, a strengthened leadership team and an ambitious growth plan, the business is entering an exciting new phase. You'll help drive that growth. Get ahead with AI: You'll have the freedom to use AI tools to work smarter and sharpen your marketing. If you're already curious about it - or keen to learn - you'll be in the right place. Lead and grow: You'll have a Marketing Officer reporting to you who already leads much of the content, creative and campaign delivery. You'll provide direction, coaching and commercial focus, growing your own leadership experience along the way. Salary & Benefits Competitive depending on experience What you'll do as the Commercial Marketing Manager: Shape the commercial marketing: You'll support the development and execution of the marketing strategy, help build category plans, and craft product propositions and customer-focused messaging. You'll also feed in market, customer and competitor insight to support commercial decisions. Lead product launches: You'll own the marketing launch of new products and range extensions - building launch plans, sales tools, training materials and customer communications, working closely with product development and sales to make each launch land. Drive customer and channel activation: You'll develop campaigns and tools that generate demand, help customers sell products more effectively, and support presentations, exhibitions, and events. Own the digital presence: You'll take ownership of the website and online customer journey - maintaining content, product pages and technical documentation, managing SEO, supporting PPC, and using analytics to improve performance and lead generation. You'll also manage external partners on larger website projects. Support and grow the team: You'll provide direction and coaching to the Marketing Officer, set clear priorities, and build strong relationships across sales, operations and product development. What you need to apply Generalist, all-rounder marketing experience (ideally gained within manufacturing), comfortable across the full marketing mix rather than one narrow specialism Experience with SEO, product launches and print advertising Good knowledge of AI tools, or a genuine willingness to learn, plus the ability to motivate and lead a team Next steps If you're looking for your next generalist marketing management opportunity and the opportunity to use AI to drive a marketing strategy, then please apply If you click ' Apply ', we may contact you via email, phone & text message regarding this job, other jobs (current and future), and related recruitment services. You can OPT OUT at any time; full details are in our Privacy Policy at (url removed) or find the policy in the Sigma website footer. Location & postcode of advert are approximate. If you don't hear from us within 14 days of application, you have not been shortlisted. We use AI to triage applications.
A leading aerospace avionics business based in Fareham is seeking a Chief Systems Engineer to provide technical leadership and act as the organisation's Technical Leader and Certification Authority representative. This is a senior engineering leadership role within a highly regulated civil aerospace environment, responsible for ensuring the airworthiness, compliance and certification of safety-critical avionics equipment supplied to global aircraft programmes. The business operates within a regulated civil aviation framework, working directly with certification authorities such as the UK CAA, EASA and FAA, delivering safety-critical avionics equipment that must meet the highest levels of regulatory compliance and technical excellence. Chief Engineer Permanent Monday to Thursday, 8:00am - 4:30pm and Friday, 8:00am - 1:00pm Very Competitive Salary on Offer + 15% Bonus Fareham Chief Engineer Key Responsibilities Provide technical leadership across departments Act as Company Design Signatory, signing off product certification and airworthiness. Serve as the primary point of contact with the UK CAA certification manager. Ensure engineering processes comply with relevant civil aviation regulations. Review and approve certification artefacts, DDPs and compliance documentation. Oversee system lifecycle planning in accordance with civil aircraft & systems development guidance, safety-critical software, airborne electronic hardware and system safety assessment methods Ensure compliance with UK CAA regulations Oversee DO-160G environmental and EMC qualification testing. Ensure robust configuration and change control processes are maintained. Represent engineering in discussions with customers, suppliers and regulators. Chief Engineer Essential Experience / Skills / Qualifications Previous experience in avionics systems certification would be preferred Knowledge of: ED-79B, ED-12C, ED-80, ED-135, UK CAA, EASA or FAA certification processes and DO-160G qualification testing is desirable Product certification & airworthiness signatory responsibility Configuration and change control systems Strong understanding of software, hardware and mechanical integration in airborne systems. Experience signing off design certifications and approving compliance data. Able to operate autonomously while understanding commercial implications. Chief Engineer Company Benefits 15% Bonus Funded membership of a professional body Focused career development planning with opportunities to progress Pension scheme with up to 10% matching company contribution Income protection scheme Life Assurance x4 basic salary Share buying scheme 25 days holiday, plus bank holidays, with the option to buy and sell up to 5 days Service-related holiday (3 years = 1 day and increase up to max 5 days) Cash Plan or Private Medical Cover Employee Assistance Program for Health & Wellbeing Free on-site car parking Employee Referral Scheme Employee Perks - offering employees discounts on a huge variety of goods and services If you would like to find out more, please click 'apply' or contact for a confidential discussion.
Jul 11, 2026
Full time
A leading aerospace avionics business based in Fareham is seeking a Chief Systems Engineer to provide technical leadership and act as the organisation's Technical Leader and Certification Authority representative. This is a senior engineering leadership role within a highly regulated civil aerospace environment, responsible for ensuring the airworthiness, compliance and certification of safety-critical avionics equipment supplied to global aircraft programmes. The business operates within a regulated civil aviation framework, working directly with certification authorities such as the UK CAA, EASA and FAA, delivering safety-critical avionics equipment that must meet the highest levels of regulatory compliance and technical excellence. Chief Engineer Permanent Monday to Thursday, 8:00am - 4:30pm and Friday, 8:00am - 1:00pm Very Competitive Salary on Offer + 15% Bonus Fareham Chief Engineer Key Responsibilities Provide technical leadership across departments Act as Company Design Signatory, signing off product certification and airworthiness. Serve as the primary point of contact with the UK CAA certification manager. Ensure engineering processes comply with relevant civil aviation regulations. Review and approve certification artefacts, DDPs and compliance documentation. Oversee system lifecycle planning in accordance with civil aircraft & systems development guidance, safety-critical software, airborne electronic hardware and system safety assessment methods Ensure compliance with UK CAA regulations Oversee DO-160G environmental and EMC qualification testing. Ensure robust configuration and change control processes are maintained. Represent engineering in discussions with customers, suppliers and regulators. Chief Engineer Essential Experience / Skills / Qualifications Previous experience in avionics systems certification would be preferred Knowledge of: ED-79B, ED-12C, ED-80, ED-135, UK CAA, EASA or FAA certification processes and DO-160G qualification testing is desirable Product certification & airworthiness signatory responsibility Configuration and change control systems Strong understanding of software, hardware and mechanical integration in airborne systems. Experience signing off design certifications and approving compliance data. Able to operate autonomously while understanding commercial implications. Chief Engineer Company Benefits 15% Bonus Funded membership of a professional body Focused career development planning with opportunities to progress Pension scheme with up to 10% matching company contribution Income protection scheme Life Assurance x4 basic salary Share buying scheme 25 days holiday, plus bank holidays, with the option to buy and sell up to 5 days Service-related holiday (3 years = 1 day and increase up to max 5 days) Cash Plan or Private Medical Cover Employee Assistance Program for Health & Wellbeing Free on-site car parking Employee Referral Scheme Employee Perks - offering employees discounts on a huge variety of goods and services If you would like to find out more, please click 'apply' or contact for a confidential discussion.
Sales and Business Development Executive Location: Hybrid role, based from our Cardiff office CF15 7QZ Salary: Up to £28,000 basic salary + up to £7,500 commission! Contract Type: Permanent, Full Time What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Astutis, part of Wilmington Plc, is a trusted name in the Health, Safety and Environmental sector, supporting thousands of learners and organisations. We re looking for someone at the start of their sales career who is hungry, ambitious, and happy picking up the phone to build a long term future in B2B sales. This is a genuine entry level role with strong progression. You ll start with warm contacts (customers who ve previously purchased from us or enquired) but this is not a passive position. From day one, we expect you to be proactive: making outbound calls, following up conversations, creating opportunities and building your own pipeline. The first 3 months are about momentum, resilience, and consistency and in return, high performers can progress into an SDR role within that timeframe, with increased responsibility and earning potential. You ll receive structured training, warm data, brand credibility and ongoing coaching but success is driven by effort. If you ve worked in a call centre, recruitment, customer service or outbound role and want to turn that experience into a serious sales career, this role is built for you. Please note: To complete your application, you will be redirected to Wilmington plc s career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job purpose, tasks and responsibilities This role focuses on generating new business opportunities from Astutis warm client base, inbound enquiries and existing contacts, while also building your own pipeline through proactive outreach. You won t be cold-calling from scratch, but you will be expected to pick up the phone, start conversations, follow up opportunities, and create momentum. You ll receive full training on our systems, sales tools and Account Based Marketing platforms, with success measured on activity, quality engagement and pipeline creation rather than closing deals making this an ideal stepping stone into an SDR role and beyond. As our Sales Executive, you will: • Work closely with Key Account Managers to identify and engage new potential buyers within key accounts. • Proactively contact existing customers and warm prospects to identify new sales opportunities. • Secure new business meetings for Client Solutions Managers and Key Account Managers. • Assist the Finance team by accurately capturing invoicing master data. • Liaise with Marketing to support and promote ongoing campaigns. • Develop strong product and sector knowledge to confidently speak with customers. • Collaborate with the wider sales team to maximise future revenue opportunities and accelerate your own progression. What s the Best Thing About This Role The progression. This role is designed to develop you fast. With the right attitude and performance, you ll be looking to move into an SDR position within 3 months, unlocking higher earning potential and a long-term sales career path. You re building your career inside a respected, well-known organisation where buyers already trust the brand giving you a far stronger starting point than many entry-level sales roles. You ll receive structured onboarding, continuous coaching, and exposure to modern B2B sales tools, giving you the skills, confidence and experience to progress quickly. And because you re helping organisations improve workplace safety and wellbeing, you ll be doing work that genuinely has purpose alongside strong commercial outcomes. What s the Most Challenging Thing About This Role This is a fast-paced, target-driven environment. While you ll be starting with warm contacts, you will still need confidence on the phone, resilience when conversations don t always convert, and the drive to build momentum day after day. You ll be learning professional B2B sales skills quickly while juggling multiple outreach activities but for the right person, that challenge is exactly what fast-tracks progression into an SDR role and beyond. Essential and desirable capabilities To be successful in this role, you must have / be: • Some previous experience in a phone-based role such as sales, call centre, recruitment, lead generation or customer service. • Comfortable making outbound calls and speaking to customers regularly. • Confident working towards targets and activity-based goals. • Hungry, ambitious, and motivated to build a long-term career in sales. • Highly organised with strong attention to detail. • Comfortable using IT systems, CRM platforms, and internal tools (full training provided). Before you go About us Astutis Ltd is a leading provider of Health, Safety and Environmental training and consultancy solutions. As part of Wilmington plc, we combine technical expertise with digital innovation to deliver exceptional learning experiences and customer outcomes. Our mission is to empower organisations and individuals worldwide to create safer, smarter and more sustainable workplaces. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Jul 11, 2026
Full time
Sales and Business Development Executive Location: Hybrid role, based from our Cardiff office CF15 7QZ Salary: Up to £28,000 basic salary + up to £7,500 commission! Contract Type: Permanent, Full Time What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Astutis, part of Wilmington Plc, is a trusted name in the Health, Safety and Environmental sector, supporting thousands of learners and organisations. We re looking for someone at the start of their sales career who is hungry, ambitious, and happy picking up the phone to build a long term future in B2B sales. This is a genuine entry level role with strong progression. You ll start with warm contacts (customers who ve previously purchased from us or enquired) but this is not a passive position. From day one, we expect you to be proactive: making outbound calls, following up conversations, creating opportunities and building your own pipeline. The first 3 months are about momentum, resilience, and consistency and in return, high performers can progress into an SDR role within that timeframe, with increased responsibility and earning potential. You ll receive structured training, warm data, brand credibility and ongoing coaching but success is driven by effort. If you ve worked in a call centre, recruitment, customer service or outbound role and want to turn that experience into a serious sales career, this role is built for you. Please note: To complete your application, you will be redirected to Wilmington plc s career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job purpose, tasks and responsibilities This role focuses on generating new business opportunities from Astutis warm client base, inbound enquiries and existing contacts, while also building your own pipeline through proactive outreach. You won t be cold-calling from scratch, but you will be expected to pick up the phone, start conversations, follow up opportunities, and create momentum. You ll receive full training on our systems, sales tools and Account Based Marketing platforms, with success measured on activity, quality engagement and pipeline creation rather than closing deals making this an ideal stepping stone into an SDR role and beyond. As our Sales Executive, you will: • Work closely with Key Account Managers to identify and engage new potential buyers within key accounts. • Proactively contact existing customers and warm prospects to identify new sales opportunities. • Secure new business meetings for Client Solutions Managers and Key Account Managers. • Assist the Finance team by accurately capturing invoicing master data. • Liaise with Marketing to support and promote ongoing campaigns. • Develop strong product and sector knowledge to confidently speak with customers. • Collaborate with the wider sales team to maximise future revenue opportunities and accelerate your own progression. What s the Best Thing About This Role The progression. This role is designed to develop you fast. With the right attitude and performance, you ll be looking to move into an SDR position within 3 months, unlocking higher earning potential and a long-term sales career path. You re building your career inside a respected, well-known organisation where buyers already trust the brand giving you a far stronger starting point than many entry-level sales roles. You ll receive structured onboarding, continuous coaching, and exposure to modern B2B sales tools, giving you the skills, confidence and experience to progress quickly. And because you re helping organisations improve workplace safety and wellbeing, you ll be doing work that genuinely has purpose alongside strong commercial outcomes. What s the Most Challenging Thing About This Role This is a fast-paced, target-driven environment. While you ll be starting with warm contacts, you will still need confidence on the phone, resilience when conversations don t always convert, and the drive to build momentum day after day. You ll be learning professional B2B sales skills quickly while juggling multiple outreach activities but for the right person, that challenge is exactly what fast-tracks progression into an SDR role and beyond. Essential and desirable capabilities To be successful in this role, you must have / be: • Some previous experience in a phone-based role such as sales, call centre, recruitment, lead generation or customer service. • Comfortable making outbound calls and speaking to customers regularly. • Confident working towards targets and activity-based goals. • Hungry, ambitious, and motivated to build a long-term career in sales. • Highly organised with strong attention to detail. • Comfortable using IT systems, CRM platforms, and internal tools (full training provided). Before you go About us Astutis Ltd is a leading provider of Health, Safety and Environmental training and consultancy solutions. As part of Wilmington plc, we combine technical expertise with digital innovation to deliver exceptional learning experiences and customer outcomes. Our mission is to empower organisations and individuals worldwide to create safer, smarter and more sustainable workplaces. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Overview Stirling Dynamics is recruiting a Business Development Manager, with a focus on the Marine Market. With annual revenue in excess of 20M and ambitious plans for growth, Stirling Dynamics is looking to enhance the capacity of the Marine Business Development team. The successful candidate would support the business development and account management activities targeting new and established customers worldwide covering both our products and niche capability offerings. We are looking for a candidate with demonstrable account management and business development skills with a positive and proactive approach to winning new business; they will need to be able to identify client needs in advance of the formal tendering process, develop sales campaigns, and support the construction of compelling proposals. However, we will also consider candidates who do not yet have the relevant experience but have the right attitude and passion to develop into the role. We will provide the necessary training and mentoring as required. Applicants must have a strong client relationship and business development mind-set. It will be advantageous for the successful candidate to have existing knowledge of the Marine market. Due to the nature of the projects that we are involved in, candidates must be eligible to obtain UK security clearance (SC). Stirling Dynamics has a geographically diverse customer base and as such the candidate will be required to travel nationally and internationally. Along with a hybrid working model based out of offices in Bristol, the successful candidate is expected to visit customers and to represent Stirling at events and exhibitions. The successful candidate will be required to work on-site for 2-3 days each week. Responsibilities The below is a list of responsibilities that the role entails. We will provide support to the successful candidate to develop their skills should some of the below be new to them. Identifying and developing opportunities for Stirling Dynamics' products and services Developing and driving the existing client account's strategic plan showing commitment to growth, profitability and client satisfaction Influencing and networking with current and prospective clients to build relationships at all levels, and to identify their business needs Identifying new ways to engage with the client and proposing innovative solutions Client engagement, CRM management and reporting Support the solution creation and proposal writing Working as part of a wider team, supporting company initiatives and strategic plans Qualifications Relevant business and/or engineering qualifications Essential Skills Highly personable with strong relationship building skills Exceptional communication and team working skills Independent, self-motivated and flexible with a can-do attitude Entrepreneurial and innovative business mind-set Ability to manage multiple tasks, stay organised and with a drive to follow-through prospects to successful outcome Highly developed interpersonal skills with a diplomatic and professional approach to people A team player who uses initiative, is enthusiastic and engaging Desired Skills Knowledge of the international marine market (submarines & surface ships) covering customers/competitors, market segment values, new platform developments, technology providers Skills and experience in creating proposals and sales presentations Skills in MS Office products Benefits Competitive package. The role can cover grades 6-8 and therefore has a wide salary range (minimum of 60,000) as it will depend on the candidate's experience level. We offer a range of benefits to our employees to recognise their efforts. Playing hard is equally as important as working hard, so regular events are held throughout the year which provide an ideal opportunity to mix socially
Jul 11, 2026
Full time
Overview Stirling Dynamics is recruiting a Business Development Manager, with a focus on the Marine Market. With annual revenue in excess of 20M and ambitious plans for growth, Stirling Dynamics is looking to enhance the capacity of the Marine Business Development team. The successful candidate would support the business development and account management activities targeting new and established customers worldwide covering both our products and niche capability offerings. We are looking for a candidate with demonstrable account management and business development skills with a positive and proactive approach to winning new business; they will need to be able to identify client needs in advance of the formal tendering process, develop sales campaigns, and support the construction of compelling proposals. However, we will also consider candidates who do not yet have the relevant experience but have the right attitude and passion to develop into the role. We will provide the necessary training and mentoring as required. Applicants must have a strong client relationship and business development mind-set. It will be advantageous for the successful candidate to have existing knowledge of the Marine market. Due to the nature of the projects that we are involved in, candidates must be eligible to obtain UK security clearance (SC). Stirling Dynamics has a geographically diverse customer base and as such the candidate will be required to travel nationally and internationally. Along with a hybrid working model based out of offices in Bristol, the successful candidate is expected to visit customers and to represent Stirling at events and exhibitions. The successful candidate will be required to work on-site for 2-3 days each week. Responsibilities The below is a list of responsibilities that the role entails. We will provide support to the successful candidate to develop their skills should some of the below be new to them. Identifying and developing opportunities for Stirling Dynamics' products and services Developing and driving the existing client account's strategic plan showing commitment to growth, profitability and client satisfaction Influencing and networking with current and prospective clients to build relationships at all levels, and to identify their business needs Identifying new ways to engage with the client and proposing innovative solutions Client engagement, CRM management and reporting Support the solution creation and proposal writing Working as part of a wider team, supporting company initiatives and strategic plans Qualifications Relevant business and/or engineering qualifications Essential Skills Highly personable with strong relationship building skills Exceptional communication and team working skills Independent, self-motivated and flexible with a can-do attitude Entrepreneurial and innovative business mind-set Ability to manage multiple tasks, stay organised and with a drive to follow-through prospects to successful outcome Highly developed interpersonal skills with a diplomatic and professional approach to people A team player who uses initiative, is enthusiastic and engaging Desired Skills Knowledge of the international marine market (submarines & surface ships) covering customers/competitors, market segment values, new platform developments, technology providers Skills and experience in creating proposals and sales presentations Skills in MS Office products Benefits Competitive package. The role can cover grades 6-8 and therefore has a wide salary range (minimum of 60,000) as it will depend on the candidate's experience level. We offer a range of benefits to our employees to recognise their efforts. Playing hard is equally as important as working hard, so regular events are held throughout the year which provide an ideal opportunity to mix socially
Ernest Gordon Recruitment Limited
Oldbury, West Midlands
Business Development Executive (Workwear / PPE) 34,000 - 40,000 (OTE 48k) + Uncapped Commission + Monday to Friday + Hybrid + Paid Mileage + Monday to Friday Oldbury, West Midlands Are you a Business Development executive or similar with some knowledge of the Workwear or PPE industries, looking to join a tight-knit company that offers uncapped commission and some Hybrid working options? This company started 50 years ago and since then has grown significantly and had branched out and developed a sister company. The company sell plain and branded workwear with their sister company handling the production and branding side of clothing. Now working with some of the most recognisable brands globally, this company now require a new BDE to continue this period of growth and onboard new clients. In this role you will be working closely with the Director to engage with and onboard new clients. This will involve initial BD via the phone and over email and then visiting clients for face-to-face meetings. Due to the nature of the business, you will be heavily involved with all aspects of operations and not just sales. This is a Monday to Friday role working from 9:00am to 5:00pm and once you have settled in, hybrid working options are available. This role would suit a Business development Executive or similar with some experience within either the PPE or workwear industry, looking to play a pivotal part within a growing business that provides great benefits and a work-life balance. The Role: Generate new business and close deals Working closely with the Director to onboard and upsell Uncapped commission, paid at 5% on sales over target Visiting clients for meetings Monday to Friday from 9:00am to 5:00pm The Person: Business development executive or similar Some knowledge of the PPE or workwear industry Commutable to Oldbury Reference Number: BBBH25867 Sales, Business Development, BDE, BDM, Account Manager, Telesales, Clothing, Workwear, PPE, Birmingham, Oldbury, Smethwick, Dudley, West Bromwich, Midlands If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Jul 11, 2026
Full time
Business Development Executive (Workwear / PPE) 34,000 - 40,000 (OTE 48k) + Uncapped Commission + Monday to Friday + Hybrid + Paid Mileage + Monday to Friday Oldbury, West Midlands Are you a Business Development executive or similar with some knowledge of the Workwear or PPE industries, looking to join a tight-knit company that offers uncapped commission and some Hybrid working options? This company started 50 years ago and since then has grown significantly and had branched out and developed a sister company. The company sell plain and branded workwear with their sister company handling the production and branding side of clothing. Now working with some of the most recognisable brands globally, this company now require a new BDE to continue this period of growth and onboard new clients. In this role you will be working closely with the Director to engage with and onboard new clients. This will involve initial BD via the phone and over email and then visiting clients for face-to-face meetings. Due to the nature of the business, you will be heavily involved with all aspects of operations and not just sales. This is a Monday to Friday role working from 9:00am to 5:00pm and once you have settled in, hybrid working options are available. This role would suit a Business development Executive or similar with some experience within either the PPE or workwear industry, looking to play a pivotal part within a growing business that provides great benefits and a work-life balance. The Role: Generate new business and close deals Working closely with the Director to onboard and upsell Uncapped commission, paid at 5% on sales over target Visiting clients for meetings Monday to Friday from 9:00am to 5:00pm The Person: Business development executive or similar Some knowledge of the PPE or workwear industry Commutable to Oldbury Reference Number: BBBH25867 Sales, Business Development, BDE, BDM, Account Manager, Telesales, Clothing, Workwear, PPE, Birmingham, Oldbury, Smethwick, Dudley, West Bromwich, Midlands If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Financial Controller Harrogate Office Based £70,000 - £80,000 A manufacturing business in Harrogate is looking to appoint a Financial Controller to work alongside the General Manager and Finance Director. This is a hands-on leadership role combining financial control, business partnering and operational finance. You'll take ownership of reporting, controls, statutory compliance and support key commercial decisions across the business. What you'll be doing Leading the monthly management accounts process Ownership of annual budgeting and forecasting Acting as a finance business partner to the General Manager Managing year-end accounts and external audit processes Strengthening financial controls and governance Supporting strategic decision making through financial insight Overseeing statutory reporting and tax submissions Driving process improvements across the finance function Supervising and developing junior finance staff What they're looking for Previous experience in a Financial Controller or senior finance role Strong technical accounting background Experience working within manufacturing, engineering or a product-led environment Comfortable operating in a hands-on SME setting Strong communication skills and ability to influence non-finance stakeholders Why consider it? Key leadership role within the business Direct access to senior management Opportunity to shape processes and controls Broad commercial exposure Stable business with long-term growth plans Click apply now.
Jul 11, 2026
Full time
Financial Controller Harrogate Office Based £70,000 - £80,000 A manufacturing business in Harrogate is looking to appoint a Financial Controller to work alongside the General Manager and Finance Director. This is a hands-on leadership role combining financial control, business partnering and operational finance. You'll take ownership of reporting, controls, statutory compliance and support key commercial decisions across the business. What you'll be doing Leading the monthly management accounts process Ownership of annual budgeting and forecasting Acting as a finance business partner to the General Manager Managing year-end accounts and external audit processes Strengthening financial controls and governance Supporting strategic decision making through financial insight Overseeing statutory reporting and tax submissions Driving process improvements across the finance function Supervising and developing junior finance staff What they're looking for Previous experience in a Financial Controller or senior finance role Strong technical accounting background Experience working within manufacturing, engineering or a product-led environment Comfortable operating in a hands-on SME setting Strong communication skills and ability to influence non-finance stakeholders Why consider it? Key leadership role within the business Direct access to senior management Opportunity to shape processes and controls Broad commercial exposure Stable business with long-term growth plans Click apply now.
Product Manager (AI & Workflow) - Near Edinburgh (Hybrid) - 90K plus Bonus Having placed a number of people into their teams ourselves, Lorien's long standing client based near Edinburgh - a leader in their industry with a growing and consistently award-winning product line making a huge difference around the globe - have asked us to help them in their searches for a Product Manager to lead the strategy, development and delivery of AI-enabled diagnostic software and workflow solutions. This is a senior individual contributor role with broad ownership across the product lifecycle, from shaping roadmap priorities through to launch readiness and continuous improvement. The successful candidate will work closely with technical, clinical, quality and commercial teams to turn market and user needs into well-defined product requirements. The role suits someone who can balance customer value, technical feasibility and regulatory expectations in a highly regulated software environment. Role outline Define and maintain the roadmap for AI and workflow products, ensuring alignment with business goals and customer needs. Translate market insight, clinical feedback and user requirements into clear product plans and specifications. Lead product planning across scope, priorities, milestones, dependencies and release activity. Coordinate cross-functional teams including software, data, clinical, quality, regulatory, security, service and commercial stakeholders. Own backlog priorities and support release governance, readiness decisions and change control activity. Drive risk management across product delivery, including performance, compliance, cybersecurity, privacy and continuity considerations. Support clinical evidence planning and regulatory submissions by ensuring product inputs and documentation are complete and fit for purpose. Contribute to data governance activities relating to model development, monitoring and product performance. Support business case development, budgeting and commercial planning for software and subscription-based offerings. Help shape product positioning, internal communication and go-to-market readiness for new releases and enhancements. Use customer feedback and post-release insight to improve usability, efficiency and workflow integration. Lead stakeholder discussions, ensuring decisions, actions and risks are clearly captured and progressed. What they're looking for Equivalent tenure and/or degree in a technical/scientific or business-related discipline; and ideally an advanced qualification in biomedical/computer science/data science/similar. Good grasp of AI and Machine Learning concepts, including datasets, validation, performance measures, monitoring and risk considerations. Previous track record of product management / Project Management within AI, MedTech oriented software/diagnostics/digital health and/or workflow oriented software products. Strong understanding of Software as a Medical Device or other regulated healthcare software environments. Experience working with cross-functional teams in complex product settings and influencing senior stakeholders. Knowledge of clinical evidence generation and regulated development standards (ISO / IEC). Familiarity with interoperability and workflow integration, such as DICOM, HL7, FHIR, PACS or EHR-linked environments. Understanding of Cloud or Software as a Service based product delivery models. Comfort working in a fast-paced setting where product decisions require both strategic thinking and hands-on delivery focus. This is a strong opportunity for a product management professional who wants to influence the direction of AI-led software in a role that combines strategy, delivery and stakeholder leadership. If you enjoy working at the intersection of innovation, regulated software and value, this position offers real scope to make an impact. Apply now with your latest CV for immediate consideration. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Jul 11, 2026
Full time
Product Manager (AI & Workflow) - Near Edinburgh (Hybrid) - 90K plus Bonus Having placed a number of people into their teams ourselves, Lorien's long standing client based near Edinburgh - a leader in their industry with a growing and consistently award-winning product line making a huge difference around the globe - have asked us to help them in their searches for a Product Manager to lead the strategy, development and delivery of AI-enabled diagnostic software and workflow solutions. This is a senior individual contributor role with broad ownership across the product lifecycle, from shaping roadmap priorities through to launch readiness and continuous improvement. The successful candidate will work closely with technical, clinical, quality and commercial teams to turn market and user needs into well-defined product requirements. The role suits someone who can balance customer value, technical feasibility and regulatory expectations in a highly regulated software environment. Role outline Define and maintain the roadmap for AI and workflow products, ensuring alignment with business goals and customer needs. Translate market insight, clinical feedback and user requirements into clear product plans and specifications. Lead product planning across scope, priorities, milestones, dependencies and release activity. Coordinate cross-functional teams including software, data, clinical, quality, regulatory, security, service and commercial stakeholders. Own backlog priorities and support release governance, readiness decisions and change control activity. Drive risk management across product delivery, including performance, compliance, cybersecurity, privacy and continuity considerations. Support clinical evidence planning and regulatory submissions by ensuring product inputs and documentation are complete and fit for purpose. Contribute to data governance activities relating to model development, monitoring and product performance. Support business case development, budgeting and commercial planning for software and subscription-based offerings. Help shape product positioning, internal communication and go-to-market readiness for new releases and enhancements. Use customer feedback and post-release insight to improve usability, efficiency and workflow integration. Lead stakeholder discussions, ensuring decisions, actions and risks are clearly captured and progressed. What they're looking for Equivalent tenure and/or degree in a technical/scientific or business-related discipline; and ideally an advanced qualification in biomedical/computer science/data science/similar. Good grasp of AI and Machine Learning concepts, including datasets, validation, performance measures, monitoring and risk considerations. Previous track record of product management / Project Management within AI, MedTech oriented software/diagnostics/digital health and/or workflow oriented software products. Strong understanding of Software as a Medical Device or other regulated healthcare software environments. Experience working with cross-functional teams in complex product settings and influencing senior stakeholders. Knowledge of clinical evidence generation and regulated development standards (ISO / IEC). Familiarity with interoperability and workflow integration, such as DICOM, HL7, FHIR, PACS or EHR-linked environments. Understanding of Cloud or Software as a Service based product delivery models. Comfort working in a fast-paced setting where product decisions require both strategic thinking and hands-on delivery focus. This is a strong opportunity for a product management professional who wants to influence the direction of AI-led software in a role that combines strategy, delivery and stakeholder leadership. If you enjoy working at the intersection of innovation, regulated software and value, this position offers real scope to make an impact. Apply now with your latest CV for immediate consideration. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Manufacturing Engineer Permanent role Based in Ampthill Offering up to 47,000 Do you have experience using SAP? Do you have experience in assembly or electrical harness manufacturing? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Manufacturing Engineer, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Support production activities through issue resolution Collate data associated with production stoppages to identify and recommend areas of improvement Active involvement in Mission Directed Work Team (MDWT) Level 1 and 2 meetings Creation of Manufacturing Bill of Materials and routings in SAP Creation of product demand in SAP Management of Manufacturing Queries in SAP Support introduction of new manufacturing processes and capabilities Your skillset may include: Experience responding and resolving issues raised during production on the shop floor Good understanding of ERP and experience creating BOM's and routings Able to collate and process data to make data driven decisions and to influence change A collaborative mindset with a passion for continuous improvement Experience of working on the shop floor in one or more of the following disciplines would be beneficial; Assembly, Electrical harness manufacturing If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Manufacturing Engineer Permanent role Based in Ampthill Offering up to 47,000 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Jul 11, 2026
Full time
Manufacturing Engineer Permanent role Based in Ampthill Offering up to 47,000 Do you have experience using SAP? Do you have experience in assembly or electrical harness manufacturing? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Manufacturing Engineer, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Support production activities through issue resolution Collate data associated with production stoppages to identify and recommend areas of improvement Active involvement in Mission Directed Work Team (MDWT) Level 1 and 2 meetings Creation of Manufacturing Bill of Materials and routings in SAP Creation of product demand in SAP Management of Manufacturing Queries in SAP Support introduction of new manufacturing processes and capabilities Your skillset may include: Experience responding and resolving issues raised during production on the shop floor Good understanding of ERP and experience creating BOM's and routings Able to collate and process data to make data driven decisions and to influence change A collaborative mindset with a passion for continuous improvement Experience of working on the shop floor in one or more of the following disciplines would be beneficial; Assembly, Electrical harness manufacturing If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Manufacturing Engineer Permanent role Based in Ampthill Offering up to 47,000 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
E-Commerce Content Executive £35,000 - £40,000 Bishop's Stortford Office Based Already proven yourself creating engaging online product content? Ready for your next step? Our client is a successful international consumer products business with a strong online presence across its own websites and leading online marketplaces. Due to continued growth, they're looking for an E-Commerce Content Executive to join their friendly and supportive marketing team. This is a content-driven e-commerce role. If your favourite part of your current job is creating engaging product listings, writing compelling product copy, uploading new products and keeping websites fresh, accurate and commercially effective, then this could be exactly the opportunity you've been looking for. This isn't a strategic digital marketing role, a graphic design position or an optimisation-led e-commerce role. Instead, we're looking for someone who genuinely enjoys the hands-on side of e-commerce and takes pride in producing high-quality online content that helps customers make buying decisions. The Role Working closely with the E-Commerce Manager and wider marketing team, you'll become a key part of the day-to-day running of the company's online presence. You'll be responsible for creating, maintaining and improving product content across websites and online marketplaces, ensuring customers receive accurate, engaging and commercially effective information. Your responsibilities will include: Creating engaging product descriptions and compelling online content. Uploading and maintaining product listings across company websites. Writing content for new product launches. Updating and improving existing product pages. Managing product specifications, images and product information. Ensuring website content remains accurate, consistent and up to date. Supporting Amazon and other online marketplace listings. Working within the company CMS to manage product content. Supporting promotional activity, pricing updates and seasonal campaigns. Liaising with product, marketing and customer service teams to ensure consistent information across all online channels. Monitoring website performance and suggesting improvements to product content where appropriate. About You You'll already have proven experience creating online product content within an e-commerce or online retail environment and be looking for your next career move. Most importantly, you'll genuinely enjoy the day-to-day creation and management of product content and want to continue developing your career in this area. You'll ideally have experience with: Creating engaging online product content. Writing product descriptions and commercial copy. Uploading and maintaining online product listings. Managing website content using a CMS such as Adobe Commerce (Magento), Shopify, WooCommerce or similar. Working with product information, specifications and imagery. Supporting online marketplaces such as Amazon Seller Central (advantageous). Maintaining high levels of accuracy and attention to detail. Working within a fast-paced e-commerce environment. Who This Role Will Suit This opportunity is ideal for someone who has already proven themselves creating online product content and is now looking to take the next step within a successful and growing business. We're not looking for someone whose career has progressed into managing agencies, leading digital strategy, graphic design or high-level optimisation projects. Instead, we're looking for someone who still enjoys being hands-on - someone who takes real satisfaction in producing engaging product content, launching new products online, updating websites and ensuring every product page is accurate, informative and commercially effective. If you're happiest creating content rather than managing people who create it, we'd love to hear from you. Training & Development Whilst previous e-commerce content experience is essential, our client is happy to develop the successful candidate in other areas of the role. They're far more interested in finding someone with the right attitude, strong content creation skills and a genuine passion for producing outstanding online product content than someone who has already moved into a more strategic position. Why Apply? Join a successful international consumer brand. Genuine career progression and long-term development. Supportive, collaborative team environment. Varied, hands-on role where you'll make a real impact. Competitive salary of £35,000 - £40,000 depending on experience.
Jul 11, 2026
Full time
E-Commerce Content Executive £35,000 - £40,000 Bishop's Stortford Office Based Already proven yourself creating engaging online product content? Ready for your next step? Our client is a successful international consumer products business with a strong online presence across its own websites and leading online marketplaces. Due to continued growth, they're looking for an E-Commerce Content Executive to join their friendly and supportive marketing team. This is a content-driven e-commerce role. If your favourite part of your current job is creating engaging product listings, writing compelling product copy, uploading new products and keeping websites fresh, accurate and commercially effective, then this could be exactly the opportunity you've been looking for. This isn't a strategic digital marketing role, a graphic design position or an optimisation-led e-commerce role. Instead, we're looking for someone who genuinely enjoys the hands-on side of e-commerce and takes pride in producing high-quality online content that helps customers make buying decisions. The Role Working closely with the E-Commerce Manager and wider marketing team, you'll become a key part of the day-to-day running of the company's online presence. You'll be responsible for creating, maintaining and improving product content across websites and online marketplaces, ensuring customers receive accurate, engaging and commercially effective information. Your responsibilities will include: Creating engaging product descriptions and compelling online content. Uploading and maintaining product listings across company websites. Writing content for new product launches. Updating and improving existing product pages. Managing product specifications, images and product information. Ensuring website content remains accurate, consistent and up to date. Supporting Amazon and other online marketplace listings. Working within the company CMS to manage product content. Supporting promotional activity, pricing updates and seasonal campaigns. Liaising with product, marketing and customer service teams to ensure consistent information across all online channels. Monitoring website performance and suggesting improvements to product content where appropriate. About You You'll already have proven experience creating online product content within an e-commerce or online retail environment and be looking for your next career move. Most importantly, you'll genuinely enjoy the day-to-day creation and management of product content and want to continue developing your career in this area. You'll ideally have experience with: Creating engaging online product content. Writing product descriptions and commercial copy. Uploading and maintaining online product listings. Managing website content using a CMS such as Adobe Commerce (Magento), Shopify, WooCommerce or similar. Working with product information, specifications and imagery. Supporting online marketplaces such as Amazon Seller Central (advantageous). Maintaining high levels of accuracy and attention to detail. Working within a fast-paced e-commerce environment. Who This Role Will Suit This opportunity is ideal for someone who has already proven themselves creating online product content and is now looking to take the next step within a successful and growing business. We're not looking for someone whose career has progressed into managing agencies, leading digital strategy, graphic design or high-level optimisation projects. Instead, we're looking for someone who still enjoys being hands-on - someone who takes real satisfaction in producing engaging product content, launching new products online, updating websites and ensuring every product page is accurate, informative and commercially effective. If you're happiest creating content rather than managing people who create it, we'd love to hear from you. Training & Development Whilst previous e-commerce content experience is essential, our client is happy to develop the successful candidate in other areas of the role. They're far more interested in finding someone with the right attitude, strong content creation skills and a genuine passion for producing outstanding online product content than someone who has already moved into a more strategic position. Why Apply? Join a successful international consumer brand. Genuine career progression and long-term development. Supportive, collaborative team environment. Varied, hands-on role where you'll make a real impact. Competitive salary of £35,000 - £40,000 depending on experience.
Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever. The ROLE OF STORE SUPERVISOR Our SUPERVISORS are our ambassadors of these magical moments, & the heart of our award winning business. Here at Mamas & Papas we are expanding our own family by looking for an amazing SUPERVISOR to be based at our beautiful Mamas & Papas FAREHAM store, leading a small team of Sales Consultants, working closley with the Mamas & Papas store Manager or Management teams to achieve store results & incredible customer experience. This Store Supervisor opportunity covering 40 hours per week, including either Saturdays, Sundays, or both. (Apply to chat through shifts that would work best for you) If you come from a retail supervisor or senior sales assistant background & love putting a smile on a customers face, leaving them with magical moments they'll never forget, can lead a team by example & support, then we'd love to hear from you. TO APPLY: To apply for this amazing SUPERVISOR opportunity, simply click through to download your CV, and complete our short Mamas & Papas application form. (2mins max) No agencies please: We do not accept unsolicited CVs from Recruitment Agencies or alike, nor any terms & conditions associated. We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
Jul 11, 2026
Full time
Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever. The ROLE OF STORE SUPERVISOR Our SUPERVISORS are our ambassadors of these magical moments, & the heart of our award winning business. Here at Mamas & Papas we are expanding our own family by looking for an amazing SUPERVISOR to be based at our beautiful Mamas & Papas FAREHAM store, leading a small team of Sales Consultants, working closley with the Mamas & Papas store Manager or Management teams to achieve store results & incredible customer experience. This Store Supervisor opportunity covering 40 hours per week, including either Saturdays, Sundays, or both. (Apply to chat through shifts that would work best for you) If you come from a retail supervisor or senior sales assistant background & love putting a smile on a customers face, leaving them with magical moments they'll never forget, can lead a team by example & support, then we'd love to hear from you. TO APPLY: To apply for this amazing SUPERVISOR opportunity, simply click through to download your CV, and complete our short Mamas & Papas application form. (2mins max) No agencies please: We do not accept unsolicited CVs from Recruitment Agencies or alike, nor any terms & conditions associated. We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
Global SME financial seeks a Cyber Operations Manager to lead and line-manage London-based cyber security team (x3/x4), assure the local delivery of globally-prioritised work, and act as Incident Commander and first point of escalation for cyber security in London. The role additionally leads the Endpoint, Platform and Incident Response capability, owning the global prioritisation of that backlog against enterprise cyber risk. Previous Experience Required: Led or coordinated cyber security incident response as an Incident Commander or equivalent, working with MDR providers and cross-functional stakeholders (IT, Legal, Compliance). A strong, hands-on technical background in operational cyber security spanning endpoint & EDR, identity & Active Directory, Microsoft 365 & Azure, network/ZTNA, and SIEM/log management able to act as a senior technical authority within the team. Demonstrable experience leading cyber security incident response (incident command), from detection through containment and remediation. Working knowledge of MITRE ATT&CK and at least one recognised control framework (ISO 27001, CIS or NIST). Risk-based prioritisation of remediation using threat intelligence. Operated endpoint security and endpoint detection and response (EDR) tooling (e.g. CrowdStrike or equivalent) in a production environment. Prioritised and managed a risk-based security backlog, applying frameworks such as MITRE ATT&CK and threat-based prioritisation. Assured the delivery of security initiatives across distributed teams or sites, tracking vulnerability remediation and patching through to completion. Act as Incident Commander for security incidents during London hours, coordinating first responders, IT, Legal, Compliance, specialist providers and EDF Group as required. Serve as the first point of escalation for IT and the business in London on cyber security matters. Work with the 24/7 Managed Detection and Response (MDR) provider to triage and escalate detections. Coordinate local participation in incident response exercises and maintain readiness. Track and chase vulnerability remediation and patching on London-managed systems, escalating blockers. Own the global prioritisation of the Endpoint, Platform and Incident Response backlog, ordered against the enterprise cyber risk register and exploitation-based intelligence (e.g. MITRE ATT&CK). Curate the backlog from inputs across Houston and London, including the endpoint detection and response (CrowdStrike) execution lead. Maintain alignment of this domain to the enterprise risks for endpoint compromise, detection and containment, and cyber resilience. Operate within the Global Head s monthly prioritisation cadence; prioritisation across other domains remains with the Global Head. Provide the local stakeholder interface for cyber security in London. Planned and delivered complex, cross-functional security or technology initiatives end-to-end, coordinating multiple workstreams, stakeholders and dependencies to time and quality. This is a hybrid role working 3 days a week in the London office and 2 days remotely.
Jul 11, 2026
Full time
Global SME financial seeks a Cyber Operations Manager to lead and line-manage London-based cyber security team (x3/x4), assure the local delivery of globally-prioritised work, and act as Incident Commander and first point of escalation for cyber security in London. The role additionally leads the Endpoint, Platform and Incident Response capability, owning the global prioritisation of that backlog against enterprise cyber risk. Previous Experience Required: Led or coordinated cyber security incident response as an Incident Commander or equivalent, working with MDR providers and cross-functional stakeholders (IT, Legal, Compliance). A strong, hands-on technical background in operational cyber security spanning endpoint & EDR, identity & Active Directory, Microsoft 365 & Azure, network/ZTNA, and SIEM/log management able to act as a senior technical authority within the team. Demonstrable experience leading cyber security incident response (incident command), from detection through containment and remediation. Working knowledge of MITRE ATT&CK and at least one recognised control framework (ISO 27001, CIS or NIST). Risk-based prioritisation of remediation using threat intelligence. Operated endpoint security and endpoint detection and response (EDR) tooling (e.g. CrowdStrike or equivalent) in a production environment. Prioritised and managed a risk-based security backlog, applying frameworks such as MITRE ATT&CK and threat-based prioritisation. Assured the delivery of security initiatives across distributed teams or sites, tracking vulnerability remediation and patching through to completion. Act as Incident Commander for security incidents during London hours, coordinating first responders, IT, Legal, Compliance, specialist providers and EDF Group as required. Serve as the first point of escalation for IT and the business in London on cyber security matters. Work with the 24/7 Managed Detection and Response (MDR) provider to triage and escalate detections. Coordinate local participation in incident response exercises and maintain readiness. Track and chase vulnerability remediation and patching on London-managed systems, escalating blockers. Own the global prioritisation of the Endpoint, Platform and Incident Response backlog, ordered against the enterprise cyber risk register and exploitation-based intelligence (e.g. MITRE ATT&CK). Curate the backlog from inputs across Houston and London, including the endpoint detection and response (CrowdStrike) execution lead. Maintain alignment of this domain to the enterprise risks for endpoint compromise, detection and containment, and cyber resilience. Operate within the Global Head s monthly prioritisation cadence; prioritisation across other domains remains with the Global Head. Provide the local stakeholder interface for cyber security in London. Planned and delivered complex, cross-functional security or technology initiatives end-to-end, coordinating multiple workstreams, stakeholders and dependencies to time and quality. This is a hybrid role working 3 days a week in the London office and 2 days remotely.
Product Manager - Data London Hybrid Sustainability Technology Product & Data Strategy We're working with a fast-growing SaaS technology business on a newly created Data Product Manager position that will sit at the heart of their product strategy This is an opportunity to own how data flows across an entire product ecosystem, shape the future of a next-generation carbon intelligence platform and influence product, engineering and commercial decisions at every stage of the journey. Working closely with the Senior Product Director, you'll take ownership of the organisation's data model, lead the evolution of Dynamics 365 as a strategic product asset and help define how APIs, AI capabilities and external data sources power the next phase of growth. The Opportunity You'll be responsible for creating the foundations that enable customers to better understand, manage and reduce their carbon footprint. You'll work directly with customers, internal stakeholders and engineering teams to identify problems worth solving, shape product direction and ensure data is treated as a genuine product rather than a business by-product. This is a role for somebody who enjoys operating in ambiguity, influencing senior stakeholders and building products that deliver measurable outcomes. What You'll Be Doing Owning and evolving the core data model underpinning the Carbon Hub platform Driving the strategic development of Dynamics 365 and associated integrations Working closely with Product, Engineering, Sales and Operations teams to shape roadmap priorities Leading discovery with customers to understand how data impacts their experience Defining and prioritising a data product backlog Supporting the development of API and future AI-enabled platform capabilities Managing relationships with external data providers Using AI tools to accelerate discovery, analysis and product delivery What We're Looking For Proven experience delivering successful data products within SaaS or technology environments Strong understanding of data models, integrations and platform architecture Experience owning CRM products, ideally within Microsoft Dynamics 365 Ability to influence and align stakeholders across technical and non-technical teams Experience working in scale-up or fast-moving product environments Commercially minded with a strong customer focus Passion for using AI tools to improve productivity and decision making Why Apply? Shape the future of a growing sustainability technology platform Significant influence over product and data strategy Work closely with senior leadership Opportunity to build products with genuine environmental impact High-autonomy role with visibility across the business Hybrid working with a collaborative product tea If you're a Data Product Manager who enjoys solving complex problems, influencing product direction and building scalable data platforms, we'd love to hear from you.
Jul 11, 2026
Full time
Product Manager - Data London Hybrid Sustainability Technology Product & Data Strategy We're working with a fast-growing SaaS technology business on a newly created Data Product Manager position that will sit at the heart of their product strategy This is an opportunity to own how data flows across an entire product ecosystem, shape the future of a next-generation carbon intelligence platform and influence product, engineering and commercial decisions at every stage of the journey. Working closely with the Senior Product Director, you'll take ownership of the organisation's data model, lead the evolution of Dynamics 365 as a strategic product asset and help define how APIs, AI capabilities and external data sources power the next phase of growth. The Opportunity You'll be responsible for creating the foundations that enable customers to better understand, manage and reduce their carbon footprint. You'll work directly with customers, internal stakeholders and engineering teams to identify problems worth solving, shape product direction and ensure data is treated as a genuine product rather than a business by-product. This is a role for somebody who enjoys operating in ambiguity, influencing senior stakeholders and building products that deliver measurable outcomes. What You'll Be Doing Owning and evolving the core data model underpinning the Carbon Hub platform Driving the strategic development of Dynamics 365 and associated integrations Working closely with Product, Engineering, Sales and Operations teams to shape roadmap priorities Leading discovery with customers to understand how data impacts their experience Defining and prioritising a data product backlog Supporting the development of API and future AI-enabled platform capabilities Managing relationships with external data providers Using AI tools to accelerate discovery, analysis and product delivery What We're Looking For Proven experience delivering successful data products within SaaS or technology environments Strong understanding of data models, integrations and platform architecture Experience owning CRM products, ideally within Microsoft Dynamics 365 Ability to influence and align stakeholders across technical and non-technical teams Experience working in scale-up or fast-moving product environments Commercially minded with a strong customer focus Passion for using AI tools to improve productivity and decision making Why Apply? Shape the future of a growing sustainability technology platform Significant influence over product and data strategy Work closely with senior leadership Opportunity to build products with genuine environmental impact High-autonomy role with visibility across the business Hybrid working with a collaborative product tea If you're a Data Product Manager who enjoys solving complex problems, influencing product direction and building scalable data platforms, we'd love to hear from you.
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview Hybrid with 2 days in our Stansted office. We are looking for an expert to lead the way in the innovation of the data analysis tools, automation and infrastructure within our Microsoft technology stack for our Award-Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal and we are often looking to cutting edge solutions to achieve this. The candidate will be reporting into our Platform Manager and working with our Systems Architect and Product Team to not only lead in the development of automation and Power Platform solutions for our business but also to support our bespoke award-winning IT system; as such this role is fundamental to our growth and success. Responsibilities As a Senior Azure Cloud Engineer, you will support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4 guidelines in this cutting edge and highly secure environment. You will support our technical environment, which includes Microsoft technologies, Meraki networking, SaaS solutions (including our own bespoke workshop management system) with much of the access managed by Single Sign-on (SSO). You will be passionate about technology and understand business systems and solutions. Work with the Systems Architect to design, implement, and maintain solutions within our Microsoft Technical Stack. Work with stakeholders to devise improvements to their teams' processes with Power Platforms and automation. Assist with IT Change and Problem Management following ITIL v4 guidelines, using advanced troubleshooting and problem-solving skills and working closely with internal colleagues and external suppliers in resolving issues promptly. Support IT governance, ensuring security best practises and disaster recovery plans are followed and raise concerns, risks and cyber incidents to the IT leadership team. Maintain detailed documentation for system configuration, procedures and troubleshooting and work with the Helpdesk team to remove blockers to resolve incidents and process service requests. Provide guidance and support to the wider IT team on infrastructure design and build and provide information regarding system/device performance and error logs. Must be able to commute to the Stansted office as this role is hybrid 2 days a week in the office. Be innovative in exploring new technologies that can help develop skills and competencies in the business and for individuals. What do I need to know? Cloud Platform Engineering Be able to design, implement and maintain Azure infrastructure across compute, storage, networking, and identity services. Be able to manage and maintain secure, scalable, and highly available cloud platforms aligned to the Azure Well-Architected Framework. Know how to implement and maintain Azure landing zones, subscriptions, and management groups. Security, Governance & Resilience Ensure platforms comply with security, compliance, and governance standards (e.g. RBAC, Key Vault, network security, logging). Apply best practices for cost control, monitoring, and operational resilience. Be able to support DR, backup, and business continuity designs across Azure workloads. Collaboration & Architecture Work closely with solution architect, product team, and security teams to align cloud solutions with business needs. Provide input into Technical Design Authority, Change Steering Groups, architecture reviews, and project delivery. Produce and maintain clear technical documentation. Qualifications Strong hands-on experience with Microsoft Azure, including: Azure Virtual Networks, VMs, Storage, Azure AD. PaaS services (App Services, Functions, Logic Apps, SQL, etc.). Monitoring and logging (Azure Monitor, Log Analytics). Scripting skills using PowerShell, Azure CLI, Bash, or Python. Good understanding of networking, security, and identity in cloud environments. Minimum three years' experience in a similar role. Experience of working within the ITIL v4 or 5 frameworks. Relevant Apprenticeship or higher education. Any of the following qualifications would be advantageous: Microsoft Azure Administrator Associate AZ-104 Microsoft Azure Developer Associate AZ-204 Microsoft Azure Network Engineer Associate AZ-700 Microsoft Azure Solutions Architect Expert AZ-305 Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Jul 11, 2026
Full time
Overview Hybrid with 2 days in our Stansted office. We are looking for an expert to lead the way in the innovation of the data analysis tools, automation and infrastructure within our Microsoft technology stack for our Award-Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal and we are often looking to cutting edge solutions to achieve this. The candidate will be reporting into our Platform Manager and working with our Systems Architect and Product Team to not only lead in the development of automation and Power Platform solutions for our business but also to support our bespoke award-winning IT system; as such this role is fundamental to our growth and success. Responsibilities As a Senior Azure Cloud Engineer, you will support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4 guidelines in this cutting edge and highly secure environment. You will support our technical environment, which includes Microsoft technologies, Meraki networking, SaaS solutions (including our own bespoke workshop management system) with much of the access managed by Single Sign-on (SSO). You will be passionate about technology and understand business systems and solutions. Work with the Systems Architect to design, implement, and maintain solutions within our Microsoft Technical Stack. Work with stakeholders to devise improvements to their teams' processes with Power Platforms and automation. Assist with IT Change and Problem Management following ITIL v4 guidelines, using advanced troubleshooting and problem-solving skills and working closely with internal colleagues and external suppliers in resolving issues promptly. Support IT governance, ensuring security best practises and disaster recovery plans are followed and raise concerns, risks and cyber incidents to the IT leadership team. Maintain detailed documentation for system configuration, procedures and troubleshooting and work with the Helpdesk team to remove blockers to resolve incidents and process service requests. Provide guidance and support to the wider IT team on infrastructure design and build and provide information regarding system/device performance and error logs. Must be able to commute to the Stansted office as this role is hybrid 2 days a week in the office. Be innovative in exploring new technologies that can help develop skills and competencies in the business and for individuals. What do I need to know? Cloud Platform Engineering Be able to design, implement and maintain Azure infrastructure across compute, storage, networking, and identity services. Be able to manage and maintain secure, scalable, and highly available cloud platforms aligned to the Azure Well-Architected Framework. Know how to implement and maintain Azure landing zones, subscriptions, and management groups. Security, Governance & Resilience Ensure platforms comply with security, compliance, and governance standards (e.g. RBAC, Key Vault, network security, logging). Apply best practices for cost control, monitoring, and operational resilience. Be able to support DR, backup, and business continuity designs across Azure workloads. Collaboration & Architecture Work closely with solution architect, product team, and security teams to align cloud solutions with business needs. Provide input into Technical Design Authority, Change Steering Groups, architecture reviews, and project delivery. Produce and maintain clear technical documentation. Qualifications Strong hands-on experience with Microsoft Azure, including: Azure Virtual Networks, VMs, Storage, Azure AD. PaaS services (App Services, Functions, Logic Apps, SQL, etc.). Monitoring and logging (Azure Monitor, Log Analytics). Scripting skills using PowerShell, Azure CLI, Bash, or Python. Good understanding of networking, security, and identity in cloud environments. Minimum three years' experience in a similar role. Experience of working within the ITIL v4 or 5 frameworks. Relevant Apprenticeship or higher education. Any of the following qualifications would be advantageous: Microsoft Azure Administrator Associate AZ-104 Microsoft Azure Developer Associate AZ-204 Microsoft Azure Network Engineer Associate AZ-700 Microsoft Azure Solutions Architect Expert AZ-305 Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Job Title: Guest Relations Manager Location: Headcorn, Kent - Own transport required Salary: £33,000 - £36,000 per annum Job Type: Permanent, Full Time About us: The Big Cat Sanctuary is one of the UK's most remarkable conservation destinations. Our mission is to protect wild cats and their habitats through Conservation, Rescue, Welfare, Breeding, and Education. Our guests don't just visit, they come for experiences that are genuinely unlike anything else, and the standard of hospitality they receive needs to reflect that. This is an intimate, premium setting where quality takes precedence over volume, and every guest experience is carefully delivered, remembered, and shared. About the role: Overseeing the on-site guest journey at the Big Cat Sanctuary from arrival through to departure, ensuring every guest receives an exceptional, personalised 5-star experience from the moment they arrive. The Guest Relations Manager leads the Guest Relations team, works hand-in-hand with the Keeper team to deliver our wildlife experiences, and coordinates closely with the Restaurant, Kitchen, Housekeeping and Reservations to ensure every product we offer is executed seamlessly and to the very highest standard. An integral part of the role is developing and motivating the Guest Relations Supervisor and Guest Relations Hosts, embedding consistent standards and a genuine passion for what makes the Big Cat Sanctuary special. Key areas of responsibilities Service Delivery Own the on-site guest journey across all Big Cat Sanctuary products, covering big cat encounters, guided tours, photo days, afternoon teas, lodge stays and special events, ensuring every touchpoint reflects our standards Liaise closely with the Keeper team to coordinate encounter/tour timings, group flow and daily scheduling, ensuring wildlife experiences run smoothly/safely Ensure photo days are coordinated and delivered to a high standard, with guests well briefed, supported and looked after throughout Oversee day guest experiences from check-in to departure, proactively managing group sizes, timings and on-site flow Work with Housekeeping Supervisor to ensure lodges are presented and ready to 5-star standard ahead of every arrival with welcome touches in place Coordinate with Kitchen/Restaurant teams around afternoon tea service, lodge dining and any food-related elements of the guest experience Handle guest feedback, concerns and complaints promptly and professionally, resolving issues with care/efficiency Team Support & Leadership Lead/manage Guest Relations team, including the Supervisor, Day Experience and Experience Hosts Support the planning and on-the-day delivery of events, ensuring Guest Relations team are briefed, prepared and represent Big Cat Sanctuary Oversee rota management and scheduling for the Guest Relations team to ensure appropriate cover at all times, including evenings, weekends & bank holidays Foster strong, collaborative working relationships across all departments, including Kitchen, Restaurant, Reservations, Housekeeping, Keepers and the wider team Coordinate/lead regular team meetings, ensuring agreed actions completed within set timeframes Guest Experience Monitor/act on online reviews and guest satisfaction data; implement improvements where required Identify/capitalise on upselling opportunities, including bolt-on experiences, add-ons and upgrades across all products Managing mystery shopper programmes, responding to online reviews and acting on feedback and comments to constantly strive/improve service standards Operational Tasks Manage recruitment, induction, training and ongoing development of the Guest Relations team Complete 1:1s, reviews and direct reports appraisals, maintaining accurate/useful staff records Work Health & Safety Procedures and Protocols, ensuring all Guest Relations staff do the same Assist other Big Cat Sanctuary departments, as and when required About you: Previous experience in a similar role with hands on leadership/managerial responsibilities Demonstrate a genuine commitment to delivering outstanding, personalised service, with a natural instinct for anticipating guest needs and exceeding expectations Demonstrates the confidence and presence to lead and inspire the team, maintaining high standards with a calm and fair approach Professional presence and confidence Team-oriented with the ability to collaborate across departments Maintain strong attention to detail and a proactive mindset, ensuring all preparations and service standards are consistently met and exceeded Genuine flexibility, weekends and Bank Holidays are a core and regular part of this role Full, clean driving licence and access to own transport Eligibility to live and work in the UK (proof required as part of the recruitment process) What we offer: - £33,000 - £36,000 per annum, dependent on experience - 40 hours per week, 10 shifts over 14 days, straight 8-hour shifts between 07:00 and 22:00 - 28 days paid annual leave, plus Christmas Day off as standard - Free access to Big Cat Sanctuary and a network of UK and European zoos and wildlife collections - Staff discounts and a genuinely special working environment, supporting a charity with a real conservation mission Please click on the APPLY button to send your CV and Cover Letter for this role. The Big Cat Sanctuary is an equal opportunities employer and welcomes applications from all backgrounds. Candidates with experience of; Guest Services Supervisor, Customer Service Manager, Hospitality Manager, Client Services Executive, Front of House Manager, Visitor Services Manager also be considered for this role.
Jul 11, 2026
Full time
Job Title: Guest Relations Manager Location: Headcorn, Kent - Own transport required Salary: £33,000 - £36,000 per annum Job Type: Permanent, Full Time About us: The Big Cat Sanctuary is one of the UK's most remarkable conservation destinations. Our mission is to protect wild cats and their habitats through Conservation, Rescue, Welfare, Breeding, and Education. Our guests don't just visit, they come for experiences that are genuinely unlike anything else, and the standard of hospitality they receive needs to reflect that. This is an intimate, premium setting where quality takes precedence over volume, and every guest experience is carefully delivered, remembered, and shared. About the role: Overseeing the on-site guest journey at the Big Cat Sanctuary from arrival through to departure, ensuring every guest receives an exceptional, personalised 5-star experience from the moment they arrive. The Guest Relations Manager leads the Guest Relations team, works hand-in-hand with the Keeper team to deliver our wildlife experiences, and coordinates closely with the Restaurant, Kitchen, Housekeeping and Reservations to ensure every product we offer is executed seamlessly and to the very highest standard. An integral part of the role is developing and motivating the Guest Relations Supervisor and Guest Relations Hosts, embedding consistent standards and a genuine passion for what makes the Big Cat Sanctuary special. Key areas of responsibilities Service Delivery Own the on-site guest journey across all Big Cat Sanctuary products, covering big cat encounters, guided tours, photo days, afternoon teas, lodge stays and special events, ensuring every touchpoint reflects our standards Liaise closely with the Keeper team to coordinate encounter/tour timings, group flow and daily scheduling, ensuring wildlife experiences run smoothly/safely Ensure photo days are coordinated and delivered to a high standard, with guests well briefed, supported and looked after throughout Oversee day guest experiences from check-in to departure, proactively managing group sizes, timings and on-site flow Work with Housekeeping Supervisor to ensure lodges are presented and ready to 5-star standard ahead of every arrival with welcome touches in place Coordinate with Kitchen/Restaurant teams around afternoon tea service, lodge dining and any food-related elements of the guest experience Handle guest feedback, concerns and complaints promptly and professionally, resolving issues with care/efficiency Team Support & Leadership Lead/manage Guest Relations team, including the Supervisor, Day Experience and Experience Hosts Support the planning and on-the-day delivery of events, ensuring Guest Relations team are briefed, prepared and represent Big Cat Sanctuary Oversee rota management and scheduling for the Guest Relations team to ensure appropriate cover at all times, including evenings, weekends & bank holidays Foster strong, collaborative working relationships across all departments, including Kitchen, Restaurant, Reservations, Housekeeping, Keepers and the wider team Coordinate/lead regular team meetings, ensuring agreed actions completed within set timeframes Guest Experience Monitor/act on online reviews and guest satisfaction data; implement improvements where required Identify/capitalise on upselling opportunities, including bolt-on experiences, add-ons and upgrades across all products Managing mystery shopper programmes, responding to online reviews and acting on feedback and comments to constantly strive/improve service standards Operational Tasks Manage recruitment, induction, training and ongoing development of the Guest Relations team Complete 1:1s, reviews and direct reports appraisals, maintaining accurate/useful staff records Work Health & Safety Procedures and Protocols, ensuring all Guest Relations staff do the same Assist other Big Cat Sanctuary departments, as and when required About you: Previous experience in a similar role with hands on leadership/managerial responsibilities Demonstrate a genuine commitment to delivering outstanding, personalised service, with a natural instinct for anticipating guest needs and exceeding expectations Demonstrates the confidence and presence to lead and inspire the team, maintaining high standards with a calm and fair approach Professional presence and confidence Team-oriented with the ability to collaborate across departments Maintain strong attention to detail and a proactive mindset, ensuring all preparations and service standards are consistently met and exceeded Genuine flexibility, weekends and Bank Holidays are a core and regular part of this role Full, clean driving licence and access to own transport Eligibility to live and work in the UK (proof required as part of the recruitment process) What we offer: - £33,000 - £36,000 per annum, dependent on experience - 40 hours per week, 10 shifts over 14 days, straight 8-hour shifts between 07:00 and 22:00 - 28 days paid annual leave, plus Christmas Day off as standard - Free access to Big Cat Sanctuary and a network of UK and European zoos and wildlife collections - Staff discounts and a genuinely special working environment, supporting a charity with a real conservation mission Please click on the APPLY button to send your CV and Cover Letter for this role. The Big Cat Sanctuary is an equal opportunities employer and welcomes applications from all backgrounds. Candidates with experience of; Guest Services Supervisor, Customer Service Manager, Hospitality Manager, Client Services Executive, Front of House Manager, Visitor Services Manager also be considered for this role.