98 jobs found

Workshop Controller Franchised Motor Dealership - Watford area We are currently recruiting for an experienced Workshop Controller to lead a busy and growing aftersales operation. This is an excellent opportunity for an ambitious individual with strong leadership skills and a passion for delivering high standards across the workshop. As Workshop Manager, you will oversee a highly productive team, ensuring efficiency, quality and customer satisfaction remain at the heart of the operation. What's on Offer: £36,00 basic salary Realistic OTE of £50,000 Monday to Friday hours (08:00 - 18:00). Stable, long-term career progression. Key Responsibilities Manage the day-to-day running of the workshop and service department. Lead, motivate and develop a team of Technicians and apprentices. Drive workshop productivity and efficiency to achieve performance targets. Maintain high standards of workmanship, health and safety, and customer service. Monitor KPIs and implement processes to maximise profitability and performance. Support and coach team members to ensure continued development. Requirements Previous experience as a Workshop Manager/Controller or strong experience as a Service Advisor Minimum of 2-3 years' experience in a similar automotive management role. Strong organisational and leadership skills. Ability to manage a fast-paced environment while maintaining exceptional standards. Excellent communication and people management abilities. If you have the experience and leadership qualities to drive workshop performance and deliver outstanding results, we would like to hear from you. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

Service Advisor Franchised Motor Dealership - Salisbury Our client is looking for a service advisor for its busy site in Salisbury to join the team. Salary: Basic 29,500 OTE 35,000 This is a customer focused role. You will be providing a professional service to customers whilst their vehicle is with us, and tracking its progress through our workshops. Liaising with colleagues within the workshop and parts department. Providing customers with additional work requirements and costs. Scheduling and recording work whilst maintaining an efficient and courteous manner. In the Service Advisor role, you will provide exceptional administrative support to the aftersales team by assisting with file auditing, booking services, preparing orders, invoicing and registering new cars. About you: You will be a team player with experience within a customers focused role preferably within the automotive or high-end industry but not essential. You will have a flexible and proactive approach with excellent time management and administrative skills. Benefits: - Competitive Uncapped Bonus Scheme - 30 days annual leave (including Bank Holidays) - Additional day off for your birthday - Contributory Pension Scheme - Life Assurance - Employee Assistance Program - 24/7 helpline and mental health support - Ongoing training and development - brand-specific and in-house programs - Clear opportunities for career growth within a company that values your development. If this sounds like you, we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

We are recruiting on behalf of a franchised main dealer in Christchurch, Dorset, for an Aftersales Advisor. This is a customer-focused opportunity in a busy, well-established aftersales environment. Benefits of the Aftersales Advisor: Competitive basic salary starting from 26,000, plus bonus and upsell commission Strong earning potential with an OTE of up to 30,000 Full-time rota-based hours, Monday to Friday with 1 in 3 Saturday mornings on a rota Supportive dealership team environment Clear focus on service excellence and building customer loyalty Duties of the Aftersales Advisor: Act as the first point of contact for customers with service and aftersales enquiries Book vehicles into the workshop and coordinate with the service team to keep jobs running on time Identify upselling opportunities in a professional, customer-first manner Maintain accurate records and ensure customer communication is clear and timely Provide job progress updates and support with customer follow-ups where required Requirements of the Aftersales Advisor: Proven experience in a motor trade environment as an Aftersales Advisor Confidence delivering excellent customer care while maintaining dealership standards Strong upsell and communication skills to improve profitability without compromising trust Ability to prioritise effectively in a fast-paced workshop setting and meet deadlines Good IT skills and experience using dealer systems If you are currently an Aftersales Advisor and want a role with clear earning potential and a supportive team in Christchurch, this position is designed to help you strengthen your impact in aftersales. Contact Tom Wharton, Automotive Recruitment Specialist at Perfect Placement covering Christchurch and Dorset, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.

Service Advisor Main Dealership North West London £30,000 £32,000 basic (DOE) £800 £900 per month achievable bonus Working Hours - Monday to Friday: 8:00am 6:00pm, Saturday rota: 1 in 4 We re recruiting on behalf of a busy main dealership in North West London for an experienced Service Advisor to join their aftersales team. This is a great opportunity for someone with a strong customer-focused background in the motor trade who is looking to join a professional, well-structured dealership with realistic earning potential. The Role Acting as the main point of contact between customers and the workshop Managing service bookings, job cards, and customer updates Upselling service plans, repairs, and additional work Delivering a high level of customer service throughout the service journey Working closely with technicians and workshop control The Ideal Candidate Previous Service Advisor experience within a franchised main dealership Strong communication and organisational skills Confident upselling and working to targets Professional, reliable, and customer-focused Apply today to ACS Recruitment Consultancy to find out more about this Car Dealership Service Advisor opportunity and other roles within the automotive industry.

Customer Care Advisor We are working exclusively with an extremely well-known, European leading organisation on the lookout for a Customer Care Advisor to join their team in Warwick. This is an incredible opportunity to join a great company within a fantastic team. You will be responsible for assisting customers with product queries, including identification, product codes & compatibility. You will also be responsible for an account base, processing orders and assisting with availability, pricing, and general enquiries. You will provide high quality technically competent advice to customers, providing a triage function to support customers through their warranty, quality, and spares requirements to provide a first pass resolution wherever possible. You will be able to identify where to escalate more complicated product and aftersales queries when the need arises. These customer enquiries will be received by phone, email, on-line and in future via online chat. Key Responsibilities: To be the initial point of contact for queries coming into the Customer Care Team, with a particular focus on: Product related queries, fulfilling customer requests for brochures, datasheets and general product information, order queries, completing product registrations, checking customer records on the system, acting as a triage function, being proactive in using all company systems To take full ownership of an account list, ensuring that: Orders are processed to a high degree of accuracy and in a timely manner, issues are identified and resolved, the customer is supported with delivery issues, orders are monitored orders, records are accurate Maintain excellent communications with customers on query resolution, escalating issues as required to the Customer Care Team Leader To be able to handle multiple queries at any given me via different platforms, such as telephone, ticket-based email system and SAP To drive a customer focussed approach across all activities and ensure the Customer Support Team is a centre of excellence, maintaining outstanding customer service both internally and externally by putti1ng the customer at the heart of everything you do Working closely with both internal teams and external partners to ensure all investigations are dealt with quickly and efficiently Drive and contribute to continuous improvement within the business KEY SKILLS Good standard of general education i.e. GCS, O Level Solid and demonstrable experience in customer facing roles Previous experience of problem-solving methodologies Prepared to learn new skills SAP experience Excellent IT knowledge (Excel, Work, Outlook, databases, CRM) Ability to work independently or as part of a team Customer Focused Ability to communicate with a wide range of people, both internally and externally, both written and verbally An obsession for delivering customer service excellence and enhancing the company brand image Outgoing and confident Comfortable working in a fast-paced environment Good knowledge of Microsoft Office including Excel and Word By applying for this position, you authorise Auctoro Recruitment to hold your personal details on file for use in finding you a suitable position. Auctoro Recruitment will never transfer your information to a third party without your prior consent.

Service Advisors, Do you want to earn 45k+ OTE working as a Service Advisor? Working with a progressive, supportive and well respected dealer group and a market leading brand! If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in the Basingstoke area. The ideal candidate will have main dealer experience, excellent customer service, upsales and administration skills. If you have experience with RTC, One Link and Kerridge this would be a distinct advantage. Why Apply for this Service Advisor vacancy? • Fantastic career opportunities, • State of the art resources and training • Company Pension • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a market leading brand, who provide you with excellent support • Market leading £45,000+ OTE Service Advisor Requirements • You will be responsible for meeting and greeting customers into the service reception • Booking in vehicles • Raising and closing job cards • Gaining authorisations for work to be carried out • Liaising with the workshop in regards to work in progress • Arranging courtesy cars using the one link system • Costing, invoicing, customer handovers and up-selling. If you feel this Service Advisor role is of interest please call Daniel Walton today on (phone number removed) or send your CV to (url removed) alternatively you can call Daniel directly on (phone number removed). If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today! We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.

Service Advisors, Do you want to earn 45k+ OTE working as a Service Advisor? Working with a progressive, supportive and well respected dealer group and a fantastic LUXURY brand! If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in the Bury Cambridge area. The ideal candidate will have main dealer experience, excellent customer service, upsales and administration skills. If you have experience with RTC, One Link and Kerridge this would be a distinct advantage. Why Apply for this Service Advisor vacancy? • Fantastic career opportunities, • State of the art resources and training • Company Pension • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a LUXURY brand, who provide you with excellent support • Market leading £45,000+ OTE Service Advisor Requirements • You will be responsible for meeting and greeting customers into the service reception • Booking in vehicles • Raising and closing job cards • Gaining authorisations for work to be carried out • Liaising with the workshop in regards to work in progress • Arranging courtesy cars using the one link system • Costing, invoicing, customer handovers and up-selling. If you feel this Service Advisor role is of interest please call Daniel Walton today on (phone number removed) or send your CV to (url removed) alternatively you can call Daniel directly on (phone number removed). If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today! We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.

Job description Service Advisor - BMW Farnborough Good, honest, rewarding work. It's how we're built. In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Reta click apply for full job details

Job description Service Advisor - Ford Wokingham Good, honest, rewarding work. It's how we're built. In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retai click apply for full job details

Customer Advisor based in our Edgware dealership: 360/366 Burnt Oak Broadway, Edgware HA8 5AN A full valid UK driving licence is required for this role. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive salary and bonus. Benefits Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included! Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres. Pension: Benefit from a generous employer pension contribution of up to 7%. Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays. Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly. Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions. Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources. Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees. Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package. Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development. Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan. Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage. Paid sick leave upon completion of Probationary period. Role Overview: This is a great opportunity for you to become a key member of our Aftersales team. An exciting new opportunity has come up here at our Edgware dealership as we're on the lookout for a Customer Advisor to join our team. It is the perfect opportunity for a talented and passionate individual to advance their career in a premium manufacturer owned environment. As a customer advisor you will be the key link between our customers and our technicians, guiding each customer through the Stellantis &You customer journey. In this role you will also: Communicate clearly with customers & colleagues. Adopt new digital systems and processes as part of our digitalisation strategy. Propose and sell-up the additional work advised through the Vehicle Health Check process. Quote & sell Service Plans to retain customers to the group. Encourage customer satisfaction feedback via exit briefing & follow-up contact. You will also be the go-to person when the customer wants us to: Estimate repair costs and times. Resolve any concerns when we suggest repairs. Inform and update them on progress or additional works needed. Prepare and explain invoices and take payments. Let's Work together: We are looking for an experienced automotive Customer Advisor. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.

Corporate Sales Administrators, The Recruitment Solution are working with an award winning dealer group looking to recruit an experienced Sales Administrator. This is an exciting, fast paced and challenging opportunity to provide administrative support to the fleet sales team and management within the dealership. Why Apply for this Corporate Sales Support role? • Fantastic career opportunities, • State of the art resources and training • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a great brand, who provide you with excellent support • Market leading salary Corporate Sales Support Executive Requirements: • The main duties will be to focus on fleet vehicles speaking to leasing companies, end users, transport companies and the fleet sales team. • Compliling and sending quotes • The ideal candidate will have Fleet Sales Administration experience within a franchised main dealership. • You will need to be able to work well under pressure. • Confident ability to build relationships over the phone, manage a busy workload and maintain excellent communication throughout the process. This role will not hang about for long! So please call Daniel Walton today on (phone number removed) or send your cv to (url removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit technician Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.

We are currently seeking a Senior Vehicle Service Advisor for our client s flagship dealership in Salisbury, Wiltshire. This role offers an excellent opportunity for experienced automotive professionals looking to progress within a reputable franchise-approved dealer group. Benefits for the successful Senior Service Advisor: Starting salary negotiable based on experience, typically around £34,000 per annum Uncapped bonus potential of up to £4,000 £6,000 annually Alternating shift pattern: week one 8:00am-4:30pm, week two 9:30am-6:00pm 1 in 3 Saturdays, 8:30am-1:00pm 22 days holiday plus bank holidays and your birthday off Staff purchase discounts and access to an online rewards and retailer discounts platform Enhanced holiday allowance and long-term career development opportunities Workplace pension scheme Life assurance and loyalty awards Accredited training with a prominent premium brand Duties of the Senior Service Advisor: Act as a key contact for customers, delivering high standards of customer service Maintain professional communication, ensuring customer interactions are efficient and care-focused Drive service profitability through upselling additional products and services Lead and mentor a team of three Service Advisors, supporting the Aftersales Manager Oversee daily operational workflows, ensuring smooth collaboration across workshop, parts, and sales teams Ensure accurate documentation and compliance with dealership procedures Uphold high standards of customer satisfaction to secure repeat business and positive reviews Support internal processes to enhance the customer journey from initial contact to vehicle handover Requirements of the Senior Service Advisor: Minimum of one to two years experience as a Vehicle Service Advisor within a franchise-approved dealership Supervisory or management experience is highly desirable Strong communication and organisational skills IT literacy, preferably with Pinewood Pinnacle or eDynamix DMS systems Ability to deliver exceptional customer service consistently Full UK driving licence with minimal points Ability to work effectively in a fast-paced, customer-focused environment This position is ideal for induviduals seeking a challenging, rewarding role with excellent career progression opportunities within a large, well-established dealer group operating across South and South West England. Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Salisbury and Wiltshire, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.

About the role An excellent opportunity has arisen for an experienced Service Manager to join Sytner Worcester. As Sytner Service Manager, you will lead a fantastic team in delighting our customers and getting it right the first time. You will oversee our team of service advisors, technicians and support team within the service department and deliver a full Aftersales service to our customers, whilst maximise profitability and the sales of parts, labour hours, MOT, lubricants, tyres and subcontracted sales. You will be an integral member of the Management Team and deliver the very best customer service with a clear vision to run an efficient and professional aftersales operation. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Previous experience in a similar role within the motor industry is essential as well as strong technical knowledge. Ideally, you will have the ability to work in a high pressured environment and have fantastic leadership skills that can drive a team forward. You should strive for operational excellence and have a strategic mind-set, whilst ensuring that the customer always comes first. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 27 days plus bank holidays Company Car Industry-leading Maternity, Paternity and Adoption Pay Private Medical Insurance Recognition of Long Service every 5 years Discounted Car Schemes Career Development Enhanced Pension Entitlement One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Based near Maidstone, Kent Circa 33k Basic Salary + Competitive Bonus Scheme Hours: Monday to Friday 8AM - 5.30PM + 1 in 3 Saturday Mornings 8.30AM - 12.30PM Fantastic dealer group who are expanding across the South At Monday Matters Recruitment, we pride ourselves on connecting talented automotive professionals with leading employers across the UK. We are currently partnering with a well-established car dealership based near Maidstone, Kent, seeking to appoint a dedicated and experienced Senior Service Advisor . Our client values professionalism, excellent customer service, and industry expertise, offering a supportive environment where the right candidate can thrive and help drive the dealership's service department forward. The Senior Service Advisor will play a key role in delivering exceptional customer service, managing service bookings, and ensuring the smooth operation of the service department. This position requires a confident leader with a good understanding of automotive service processes and the ability to build strong relationships with customers, ensuring repeat business and customer satisfaction. If you possess a proactive approach and are passionate about automotive aftersales, this role offers an excellent opportunity to grow within a reputable organisation. Key Responsibilities: Providing outstanding customer service, acting as the main point of contact for all service-related enquiries Managing service bookings and scheduling work efficiently to maximise workshop productivity Assisting in the supervision and support of the service team to ensure high standards of service delivery Upselling products and additional services to customers to enhance their experience and increase revenue Handling customer concerns or complaints professionally, aiming for swift resolution Maintaining accurate records of service transactions and customer interactions Ensuring all processes comply with manufacturer and dealership standards and policies Skills & Experience Required: Proven experience as a Service Advisor, ideally in a fast-paced automotive environment Strong communication and interpersonal skills with a customer-focused approach Ability to upsell and maximise profitability through excellent product knowledge Leadership qualities with the ability to support and motivate team members Good organisational skills with the ability to prioritise tasks effectively Understanding of automotive service processes, warranty procedures, and stock control Positive attitude and professional demeanour Full vacancy details for this Senior Service Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment.

Automotive Service Advisor (Premium Brand) Tunbridge Wells Salary: £31,300 Basic £40,000 OTE (uncapped bonus potential) We are currently recruiting for an experienced Service Advisor to join a franchised dealership in the Tunbridge Wells area. This is an excellent opportunity to represent a high-end automotive brand while delivering exceptional customer service in a professional and supportive environment. The Role As a Service Advisor, you will act as the key point of contact between customers and the workshop, ensuring a seamless and first-class service experience from start to finish. Your responsibilities will include: Welcoming customers and managing all service and repair enquiries Understanding customer requirements and accurately logging vehicle concerns Scheduling service appointments, vehicle drop-offs, and collections Providing clear and transparent cost estimates and service recommendations Keeping customers fully informed throughout the repair process Liaising closely with technicians to monitor vehicle progress and ensure timely completion Managing bookings via online systems, telephone, and face-to-face interactions Building strong, long-term relationships to encourage repeat business About You Minimum 2 years' recent experience as an Automotive Service Advisor Strong understanding of the EVHC (Electronic Vehicle Health Check) process Excellent communication and customer service skills Highly organised with the ability to manage multiple tasks efficiently Professional, approachable, and customer-focused Stable work history (no more than 3 roles within the last 6 years preferred) A team player with a positive and proactive attitude What We Offer Competitive salary: £31,300 basic with £40,000 OTE Industry-leading benefits package Access to "Perks at Work" discount platform Structured training and ongoing career development programmes Clear progression opportunities within a premium brand network A stable and rewarding long-term career path If you are passionate about delivering outstanding customer service and want to develop your career within a premium automotive environment, we would love to hear from you. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.

Automotive Service Advisor (Premium Brand) Coulsdon West (Greater London) Salary: 35,400Basic 42,450 OTE (uncapped bonus potential) We are currently recruiting for an experienced Service Advisor to join a franchised dealership in the Coulsdon West (Greater London) area. This is an excellent opportunity to represent a high-end automotive brand while delivering exceptional customer service in a professional and supportive environment. The Role As a Service Advisor, you will act as the key point of contact between customers and the workshop, ensuring a seamless and first-class service experience from start to finish. Your responsibilities will include: Welcoming customers and managing all service and repair enquiries Understanding customer requirements and accurately logging vehicle concerns Scheduling service appointments, vehicle drop-offs, and collections Providing clear and transparent cost estimates and service recommendations Keeping customers fully informed throughout the repair process Liaising closely with technicians to monitor vehicle progress and ensure timely completion Managing bookings via online systems, telephone, and face-to-face interactions Building strong, long-term relationships to encourage repeat business About You Minimum 2 years' recent experience as an Automotive Service Advisor Strong understanding of the EVHC (Electronic Vehicle Health Check) process Excellent communication and customer service skills Highly organised with the ability to manage multiple tasks efficiently Professional, approachable, and customer-focused Stable work history (no more than 3 roles within the last 6 years preferred) A team player with a positive and proactive attitude What We Offer Competitive salary: 35,400 basic with 42,750 OTE Industry-leading benefits package Access to "Perks at Work" discount platform Structured training and ongoing career development programmes Clear progression opportunities within a premium brand network A stable and rewarding long-term career path If you are passionate about delivering outstanding customer service and want to develop your career within a premium automotive environment, we would love to hear from you. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.

Customer Advisor based in our Manchester dealership: 99 Windsor St, Salford, Manchester M5 4DG, United Kingdom A full valid UK driving licence is required for this role. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive salary and bonus. Benefits Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included! Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres. Pension: Benefit from a generous employer pension contribution of up to 7%. Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays. Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly. Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions. Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources. Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees. Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package. Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development. Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan. Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage. Paid sick leave upon completion of Probationary period. Role Overview: This is a great opportunity for you to become a key member of our Aftersales team. An exciting new opportunity has come up here at our Manchester dealership as we're on the lookout for a Customer Advisor to join our team. It is the perfect opportunity for a talented and passionate individual to advance their career in a premium manufacturer owned environment. As a customer advisor you will be the key link between our customers and our technicians, guiding each customer through the Stellantis &You customer journey. In this role you will also: Communicate clearly with customers & colleagues. Adopt new digital systems and processes as part of our digitalisation strategy. Propose and sell-up the additional work advised through the Vehicle Health Check process. Quote & sell Service Plans to retain customers to the group. Encourage customer satisfaction feedback via exit briefing & follow-up contact. You will also be the go-to person when the customer wants us to: Estimate repair costs and times. Resolve any concerns when we suggest repairs. Inform and update them on progress or additional works needed. Prepare and explain invoices and take payments. Let's Work together: We are looking for an experienced automotive Customer Advisor. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.