Claims Handler - Commercial Lines - Bolton Are you ready to work for one of the most progressive independent Insurers Brokerages in the North West? This multi award-winning, independent Insurance Broker is a one of the true success stories of the industry across the region being wildly recognised not only for their industry achievements but also for their outstanding contributions to the local comm click apply for full job details
Jul 11, 2026
Full time
Claims Handler - Commercial Lines - Bolton Are you ready to work for one of the most progressive independent Insurers Brokerages in the North West? This multi award-winning, independent Insurance Broker is a one of the true success stories of the industry across the region being wildly recognised not only for their industry achievements but also for their outstanding contributions to the local comm click apply for full job details
Claims Team Manager Are you an experienced claims professional with strong leadership skills looking for a new opportunity? Our client is an international law firm with offices in the UK, Hong Kong and Singapore who are committed to having trusted relationships, having an inclusive culture and being natural advocates for their clients. They are looking for motivated, hard-working and experienced individuals to join them as a Claims Team Manager in Bristol City Centre. You will be responsible for the line management of a team of Claims Handlers, Senior Claims Handlers and Technical Claims Handlers, managing resources and capacity. Benefits and Package for a Claims Team Manager: Salary: Competitive Hours: 35 hours per week, 9.30am - 5.30pm Contract Type: Permanent Location: Bristol City Centre, with occasional travel to the London office Supportive and encouraging team Working for a large and highly respected firm Workplace pension Generous annual leave allowance Key Responsibilities of a Claims Team Manager: Leading and managing a team of Claims Handlers, Senior and Technical Claims Handlers Managing workload, resources and capacity across the team Acting as a key contact for insurer clients and managing client relationships Ensuring compliance with SLAs, KPIs and Delegated Authority arrangements Overseeing MI quality, reporting and case management standards Delivering coaching, training and technical support to the team Conducting audits and ensuring quality assurance standards are met Identifying trends, managing risk and escalating issues where appropriate Preparing and chairing stakeholder meetings Driving continuous improvement across processes and service delivery Key Skills and Experience of a Claims Team Manager: Minimum of 10, ideally 15 years of experience in claims with technical expertise Proven line management or team leadership experience Strong experience working with insurer clients and building strong relationships Strong understanding of claims processes, policies and procedures Commercial, proactive and client-focused approach Ability to manage performance, deadlines and competing priorities Experience improving processes and driving operational efficiency Commitment to collaborative and inclusive team culture Professional indemnity experience desirable If you are interested in this position and have the relevant skills and experience, please apply now. Red Recruitment (Agency).
Jul 11, 2026
Full time
Claims Team Manager Are you an experienced claims professional with strong leadership skills looking for a new opportunity? Our client is an international law firm with offices in the UK, Hong Kong and Singapore who are committed to having trusted relationships, having an inclusive culture and being natural advocates for their clients. They are looking for motivated, hard-working and experienced individuals to join them as a Claims Team Manager in Bristol City Centre. You will be responsible for the line management of a team of Claims Handlers, Senior Claims Handlers and Technical Claims Handlers, managing resources and capacity. Benefits and Package for a Claims Team Manager: Salary: Competitive Hours: 35 hours per week, 9.30am - 5.30pm Contract Type: Permanent Location: Bristol City Centre, with occasional travel to the London office Supportive and encouraging team Working for a large and highly respected firm Workplace pension Generous annual leave allowance Key Responsibilities of a Claims Team Manager: Leading and managing a team of Claims Handlers, Senior and Technical Claims Handlers Managing workload, resources and capacity across the team Acting as a key contact for insurer clients and managing client relationships Ensuring compliance with SLAs, KPIs and Delegated Authority arrangements Overseeing MI quality, reporting and case management standards Delivering coaching, training and technical support to the team Conducting audits and ensuring quality assurance standards are met Identifying trends, managing risk and escalating issues where appropriate Preparing and chairing stakeholder meetings Driving continuous improvement across processes and service delivery Key Skills and Experience of a Claims Team Manager: Minimum of 10, ideally 15 years of experience in claims with technical expertise Proven line management or team leadership experience Strong experience working with insurer clients and building strong relationships Strong understanding of claims processes, policies and procedures Commercial, proactive and client-focused approach Ability to manage performance, deadlines and competing priorities Experience improving processes and driving operational efficiency Commitment to collaborative and inclusive team culture Professional indemnity experience desirable If you are interested in this position and have the relevant skills and experience, please apply now. Red Recruitment (Agency).
Our Client, an Insurance Broker, is looking to recruit another Commercial Claims Handler to join their friendly and growing team. This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowl click apply for full job details
Jul 10, 2026
Full time
Our Client, an Insurance Broker, is looking to recruit another Commercial Claims Handler to join their friendly and growing team. This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowl click apply for full job details
Your new company Your new company is a well-established and growing independent insurance brokerage with a strong reputation for delivering high levels of service to commercial clients across a broad range of industries. Due to continued growth, they are seeking a Commercial Account Handler to join their experienced team and support an established portfolio of SME and mid-corporate clients. Your new role As a Commercial Account Handler, you will be responsible for managing and developing an existing portfolio of commercial clients, acting as a key point of contact for all day-to-day insurance requirements. You will handle renewals, mid-term adjustments and new business enquiries, ensuring clients receive professional advice and exceptional service throughout the policy life cycle. Working closely with insurers, you will negotiate competitive terms and secure suitable cover across a range of commercial insurance classes. You will also support clients with policy queries and claims-related matters, maintain accurate client records and documentation, and contribute to the ongoing growth and development of the business.This role offers exposure to a varied portfolio of commercial risks, including Property, Liability, Motor/Fleet and Commercial Combined business. What you'll need to succeed To be considered for this opportunity, you will have previous experience working within commercial insurance, ideally from a broking or account handling background. You will possess a strong understanding of core commercial classes of business, including Property, Liability, Motor/Fleet and Commercial Combined insurance. You will have excellent communication and relationship-building skills, with the ability to manage multiple priorities while delivering exceptional levels of client service. Strong organisational skills, attention to detail and a proactive approach to problem-solving are essential for success in this position. Experience using Acturis or similar insurance systems would be highly advantageous, while candidates who are studying towards or have obtained CII qualifications will be particularly welcomed. What you'll get in return In return, you will receive a salary of up to £35,000 (D.O.E) along with the opportunity to join a supportive and collaborative brokerage environment. The company is committed to providing long-term career development opportunities within the commercial insurance market. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jul 10, 2026
Full time
Your new company Your new company is a well-established and growing independent insurance brokerage with a strong reputation for delivering high levels of service to commercial clients across a broad range of industries. Due to continued growth, they are seeking a Commercial Account Handler to join their experienced team and support an established portfolio of SME and mid-corporate clients. Your new role As a Commercial Account Handler, you will be responsible for managing and developing an existing portfolio of commercial clients, acting as a key point of contact for all day-to-day insurance requirements. You will handle renewals, mid-term adjustments and new business enquiries, ensuring clients receive professional advice and exceptional service throughout the policy life cycle. Working closely with insurers, you will negotiate competitive terms and secure suitable cover across a range of commercial insurance classes. You will also support clients with policy queries and claims-related matters, maintain accurate client records and documentation, and contribute to the ongoing growth and development of the business.This role offers exposure to a varied portfolio of commercial risks, including Property, Liability, Motor/Fleet and Commercial Combined business. What you'll need to succeed To be considered for this opportunity, you will have previous experience working within commercial insurance, ideally from a broking or account handling background. You will possess a strong understanding of core commercial classes of business, including Property, Liability, Motor/Fleet and Commercial Combined insurance. You will have excellent communication and relationship-building skills, with the ability to manage multiple priorities while delivering exceptional levels of client service. Strong organisational skills, attention to detail and a proactive approach to problem-solving are essential for success in this position. Experience using Acturis or similar insurance systems would be highly advantageous, while candidates who are studying towards or have obtained CII qualifications will be particularly welcomed. What you'll get in return In return, you will receive a salary of up to £35,000 (D.O.E) along with the opportunity to join a supportive and collaborative brokerage environment. The company is committed to providing long-term career development opportunities within the commercial insurance market. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Our client is currently seeking an experienced Building Surveyor for the London region. You will mainly deal with properties affected by general perils (fire, flood, storm etc) across a mixed portfolio of commercial major and complex material damage insurance claims. The Role Claim Evaluation : Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy coverage and scope. Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions. Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines. Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission. Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation. Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc) and provide clear instructions from the outset of the claim. Skills / Qualifications Relevant technical / Loss Adjusting experience is desired. Prior subsidence project management experience, perhaps. Degree in Building Surveying (BSC Hons). You will ideally be AssocRICS/MRICS/FRICS qualified. Conversant with CAD, CDM Regs 2015, Party Wall Act 1996, Building Regulation and Planning Legislation. Strong communication skills, both written and verbal. Excellent customer service, organizational & communication skills. Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims Job Ref: DC1025. For all other vacancies, take a look at our website - exchange-street.co.uk.
Jul 10, 2026
Full time
Our client is currently seeking an experienced Building Surveyor for the London region. You will mainly deal with properties affected by general perils (fire, flood, storm etc) across a mixed portfolio of commercial major and complex material damage insurance claims. The Role Claim Evaluation : Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy coverage and scope. Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions. Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines. Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission. Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation. Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc) and provide clear instructions from the outset of the claim. Skills / Qualifications Relevant technical / Loss Adjusting experience is desired. Prior subsidence project management experience, perhaps. Degree in Building Surveying (BSC Hons). You will ideally be AssocRICS/MRICS/FRICS qualified. Conversant with CAD, CDM Regs 2015, Party Wall Act 1996, Building Regulation and Planning Legislation. Strong communication skills, both written and verbal. Excellent customer service, organizational & communication skills. Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims Job Ref: DC1025. For all other vacancies, take a look at our website - exchange-street.co.uk.
Stop being a messenger. Start being a Claims Advocate. If you're a Claims Handler with 3-5 years of experience, you know the frustration of the "middleman" role. You spend your day chasing insurers for updates, sending emails to clients, and waiting for decisions you have no power to change. It's reactive, it's repetitive, and frankly, it's not using your brain. An established commercial brokerage in Bradford is looking for a Senior Claims Handler who wants to move beyond the paperwork and take true ownership of the claims process. The Opportunity: This is a comprehensive, high-level claims role. You won't just be "keeping people informed." You'll be leading the strategy. This brokerage expects you to challenge insurer decisions, conduct site visits, and host claims review meetings with clients. Why this is different: True Ownership: You aren't just processing a file; you're managing the client relationship during their most difficult moments. Technical Development: You'll be surrounded by deep technical expertise. If you want to move from "handling" to "advocating," this is the best environment in the region to make that jump. Full Exposure: You'll be dealing with complex Property, Liability, and Motor claims. You'll see the full lifecycle of a claim, not just the admin side. What you bring: 3-5 years of experience: You've got the solid foundation. You know your way around a policy wording and you've seen the common pitfalls. A "Broker-First" Mindset: You've spent time in a brokerage environment and you understand that the client comes first. The Backbone: You aren't afraid to challenge an insurer's decision if it doesn't align with the policy cover. You want to be the person who gets the "yes" when everyone else got a "no." The Next Step: This is a role for a professional who is ready to be an authority in their field. If you're tired of the "process-only" side of claims and want to see what professional advocacy looks like, message me. Let's have a quick, confidential chat. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Jul 10, 2026
Full time
Stop being a messenger. Start being a Claims Advocate. If you're a Claims Handler with 3-5 years of experience, you know the frustration of the "middleman" role. You spend your day chasing insurers for updates, sending emails to clients, and waiting for decisions you have no power to change. It's reactive, it's repetitive, and frankly, it's not using your brain. An established commercial brokerage in Bradford is looking for a Senior Claims Handler who wants to move beyond the paperwork and take true ownership of the claims process. The Opportunity: This is a comprehensive, high-level claims role. You won't just be "keeping people informed." You'll be leading the strategy. This brokerage expects you to challenge insurer decisions, conduct site visits, and host claims review meetings with clients. Why this is different: True Ownership: You aren't just processing a file; you're managing the client relationship during their most difficult moments. Technical Development: You'll be surrounded by deep technical expertise. If you want to move from "handling" to "advocating," this is the best environment in the region to make that jump. Full Exposure: You'll be dealing with complex Property, Liability, and Motor claims. You'll see the full lifecycle of a claim, not just the admin side. What you bring: 3-5 years of experience: You've got the solid foundation. You know your way around a policy wording and you've seen the common pitfalls. A "Broker-First" Mindset: You've spent time in a brokerage environment and you understand that the client comes first. The Backbone: You aren't afraid to challenge an insurer's decision if it doesn't align with the policy cover. You want to be the person who gets the "yes" when everyone else got a "no." The Next Step: This is a role for a professional who is ready to be an authority in their field. If you're tired of the "process-only" side of claims and want to see what professional advocacy looks like, message me. Let's have a quick, confidential chat. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
We are recruiting on behalf of a leading insurance broker for a Senior Account Handler to join their Manchester Corporate Team. You'll manage a portfolio of UK and global corporate accounts, supporting Account Executives and Senior Leadership Team to deliver excellent client service while handling renewals, mid-term adjustments, and new business opportunities. What you'll be doing: Manage a defined portfolio of corporate accounts, handling renewals, mid-term adjustments, and new business efficiently and accurately. Prepare client and market documentation, ensuring all policy documents are accurate and compliant. Identify client risk exposures and provide practical insurance solutions in collaboration with Account Executives or Senior Leadership Team. Attend client meetings and events, building strong, trusted relationships. Analyse claims data, including triangulations, deductibles, and cover variations, to inform client advice. What we're looking for: Experience in large commercial or corporate insurance; global experience is a plus. Strong ability to broker and service corporate client requirements. Excellent verbal and written communication skills. Solid understanding of relevant classes of business. Confident in preparing client presentations, summaries, and documentation. CII qualified or working towards CII qualifications. What's on offer: Salary up to £45,000 plus car and benefits. Pension contributions. Private medical insurance. Life assurance. Season ticket loan. Cycle to work scheme. Study assistance and support for professional development. Ready to make an impact? If you're ready to take ownership of high-value corporate accounts and make an impact every day, this is an exciting opportunity to join a growing specialist team in Manchester. For a confidential chat, contact one of our specialist consultants and quote job reference NJR16060.
Jul 09, 2026
Full time
We are recruiting on behalf of a leading insurance broker for a Senior Account Handler to join their Manchester Corporate Team. You'll manage a portfolio of UK and global corporate accounts, supporting Account Executives and Senior Leadership Team to deliver excellent client service while handling renewals, mid-term adjustments, and new business opportunities. What you'll be doing: Manage a defined portfolio of corporate accounts, handling renewals, mid-term adjustments, and new business efficiently and accurately. Prepare client and market documentation, ensuring all policy documents are accurate and compliant. Identify client risk exposures and provide practical insurance solutions in collaboration with Account Executives or Senior Leadership Team. Attend client meetings and events, building strong, trusted relationships. Analyse claims data, including triangulations, deductibles, and cover variations, to inform client advice. What we're looking for: Experience in large commercial or corporate insurance; global experience is a plus. Strong ability to broker and service corporate client requirements. Excellent verbal and written communication skills. Solid understanding of relevant classes of business. Confident in preparing client presentations, summaries, and documentation. CII qualified or working towards CII qualifications. What's on offer: Salary up to £45,000 plus car and benefits. Pension contributions. Private medical insurance. Life assurance. Season ticket loan. Cycle to work scheme. Study assistance and support for professional development. Ready to make an impact? If you're ready to take ownership of high-value corporate accounts and make an impact every day, this is an exciting opportunity to join a growing specialist team in Manchester. For a confidential chat, contact one of our specialist consultants and quote job reference NJR16060.
INSURANCE MANAGER (PROPERTY) Trinity Estates • £Competitive, aligned to experience • Hybrid (following 6-month probation) ROLE OVERVIEW We need an Insurance Manager who can take full ownership of our insurance operations and run them confidently, commercially and compliantly, without being micromanaged. You'll be trusted to manage our organisation's insurance portfolio, oversee claims handling, lead annual renewals and ensure the business has appropriate coverage in place. This is a role for someone who balances commercial awareness with risk protection and takes a proactive approach to identifying gaps and improving processes. ROLE EXPECTATIONS This is a broad, hands-on role that requires strong technical knowledge, sound judgement and confidence dealing with brokers, underwriters, legal advisers and internal stakeholders across the business. You will need to balance coverage adequacy, cost control and regulatory compliance at the same time and be comfortable making decisions rather than escalating them. You will be expected to run your portfolio of policies and claims, spotting issues early, managing risk and improving standards, not just reacting to problems. WHAT SUCCESS LOOKS LIKE You'll be successful in this role if: Insurance coverage is comprehensive, compliant and aligned to business needs Renewals are completed smoothly, on time and at competitive terms Claims are handled efficiently from notification through to settlement Senior management have clear visibility of insurance performance, claims trends and risk exposure HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you'll be: Managing the organisation's insurance portfolio, including renewals, policy reviews and documentation Overseeing claims handling from notification through to settlement Liaising with brokers, underwriters, claims handlers and legal advisers Reviewing policies, endorsements and exclusions to identify coverage gaps or risks Supporting contract reviews by assessing insurance clauses and compliance requirements Preparing reports for senior management on insurance performance and renewal outcomes Working with finance, legal, procurement and operations to support effective risk management Identifying opportunities to improve processes, reduce costs and strengthen controls WHO THIS ROLE IS FOR This role suits someone who: Has proven experience in insurance management, claims management, broking or underwriting Has strong knowledge of property insurance products, policy structures and claims processes Is confident managing renewals and negotiating with brokers and insurers Can review complex documentation and identify coverage issues quickly Takes pride in delivering a well-controlled, compliant insurance function EXPERIENCE THAT HELPS Professional insurance qualification such as CII Experience in corporate insurance, property insurance, liability insurance, professional indemnity or financial lines Experience working in a regulated environment Strong analytical, negotiation and problem-solving skills Proficiency in Microsoft Office, particularly Excel, Word and PowerPoint WHAT WE OFFER Competitive salary and benefits package 24 days holiday plus bank holidays Pension scheme Vitality private healthcare Perkbox membership with discounts across retail, travel and entertainment Fully funded training and professional development, including paid study leave Employee referral scheme Annual salary review Free eye tests and Cycle to Work scheme Long service award ABOUT TRINITY ESTATES Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group. Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale. For employees, this means access to clear processes, strong internal support and genuine opportunities for progression within a growing organisation. HOW WE HIRE Initial conversation with our talent team Interview focused on experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
Jul 09, 2026
Full time
INSURANCE MANAGER (PROPERTY) Trinity Estates • £Competitive, aligned to experience • Hybrid (following 6-month probation) ROLE OVERVIEW We need an Insurance Manager who can take full ownership of our insurance operations and run them confidently, commercially and compliantly, without being micromanaged. You'll be trusted to manage our organisation's insurance portfolio, oversee claims handling, lead annual renewals and ensure the business has appropriate coverage in place. This is a role for someone who balances commercial awareness with risk protection and takes a proactive approach to identifying gaps and improving processes. ROLE EXPECTATIONS This is a broad, hands-on role that requires strong technical knowledge, sound judgement and confidence dealing with brokers, underwriters, legal advisers and internal stakeholders across the business. You will need to balance coverage adequacy, cost control and regulatory compliance at the same time and be comfortable making decisions rather than escalating them. You will be expected to run your portfolio of policies and claims, spotting issues early, managing risk and improving standards, not just reacting to problems. WHAT SUCCESS LOOKS LIKE You'll be successful in this role if: Insurance coverage is comprehensive, compliant and aligned to business needs Renewals are completed smoothly, on time and at competitive terms Claims are handled efficiently from notification through to settlement Senior management have clear visibility of insurance performance, claims trends and risk exposure HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you'll be: Managing the organisation's insurance portfolio, including renewals, policy reviews and documentation Overseeing claims handling from notification through to settlement Liaising with brokers, underwriters, claims handlers and legal advisers Reviewing policies, endorsements and exclusions to identify coverage gaps or risks Supporting contract reviews by assessing insurance clauses and compliance requirements Preparing reports for senior management on insurance performance and renewal outcomes Working with finance, legal, procurement and operations to support effective risk management Identifying opportunities to improve processes, reduce costs and strengthen controls WHO THIS ROLE IS FOR This role suits someone who: Has proven experience in insurance management, claims management, broking or underwriting Has strong knowledge of property insurance products, policy structures and claims processes Is confident managing renewals and negotiating with brokers and insurers Can review complex documentation and identify coverage issues quickly Takes pride in delivering a well-controlled, compliant insurance function EXPERIENCE THAT HELPS Professional insurance qualification such as CII Experience in corporate insurance, property insurance, liability insurance, professional indemnity or financial lines Experience working in a regulated environment Strong analytical, negotiation and problem-solving skills Proficiency in Microsoft Office, particularly Excel, Word and PowerPoint WHAT WE OFFER Competitive salary and benefits package 24 days holiday plus bank holidays Pension scheme Vitality private healthcare Perkbox membership with discounts across retail, travel and entertainment Fully funded training and professional development, including paid study leave Employee referral scheme Annual salary review Free eye tests and Cycle to Work scheme Long service award ABOUT TRINITY ESTATES Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group. Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale. For employees, this means access to clear processes, strong internal support and genuine opportunities for progression within a growing organisation. HOW WE HIRE Initial conversation with our talent team Interview focused on experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
IPS Group are working closely with a well-established and growing commercial insurance broker based in Birmingham to recruit an experienced Claims Manager to lead a high-performing Claims team. This is a key leadership role within the business, offering the opportunity to shape the delivery of claims services, drive operational excellence, and develop a talented team. The role has arisen due to an internal promotion of the existing Claims Manager creating the opportunity to join this well known name. You will be responsible for overseeing a team of approximately 12-15 Claims Handlers and Executives, providing leadership, direction, and support to ensure the highest standards of service delivery. This is primarily an internal, office-based leadership role, with a strong focus on team oversight, performance management, and operational improvement, although there may be limited involvement in handling claims where required. The team will handle a mixed bag of commercial claims, primarily EL/PL, property and motor, financial lines with some other claims as well. Although you won't have your own caseload you may be involved in some technical or sensitive claims so you will need to bring technical claims experience. Key Responsibilities Lead the day-to-day operations of the Claims team, ensuring service excellence and efficiency Provide first-line supervision, coaching, and mentoring to maximise team performance Support and implement operational strategies, policies, and procedures Identify process improvements and collaborate with senior stakeholders to enhance workflows Create a positive, inclusive, and high-performing team culture Conduct regular 1:1s, performance reviews, and skills assessments Monitor compliance with internal standards and regulatory requirements Produce performance reports and utilise data dashboards to drive decision-making Manage and resolve client complaints in line with regulatory standards Work closely with internal teams to improve overall client service delivery To be considered you will need to bring a strong claims background combined with existing people management experience. This could be at supervisory or Team Leader level stepping up to Claims Manager or an existing Claims Manager looking for a fresh challenge. Your claims experience will ideally be within a broking environment. Hybrid working will be available generally being in the office 2 or 3 days per week.
Jul 09, 2026
Full time
IPS Group are working closely with a well-established and growing commercial insurance broker based in Birmingham to recruit an experienced Claims Manager to lead a high-performing Claims team. This is a key leadership role within the business, offering the opportunity to shape the delivery of claims services, drive operational excellence, and develop a talented team. The role has arisen due to an internal promotion of the existing Claims Manager creating the opportunity to join this well known name. You will be responsible for overseeing a team of approximately 12-15 Claims Handlers and Executives, providing leadership, direction, and support to ensure the highest standards of service delivery. This is primarily an internal, office-based leadership role, with a strong focus on team oversight, performance management, and operational improvement, although there may be limited involvement in handling claims where required. The team will handle a mixed bag of commercial claims, primarily EL/PL, property and motor, financial lines with some other claims as well. Although you won't have your own caseload you may be involved in some technical or sensitive claims so you will need to bring technical claims experience. Key Responsibilities Lead the day-to-day operations of the Claims team, ensuring service excellence and efficiency Provide first-line supervision, coaching, and mentoring to maximise team performance Support and implement operational strategies, policies, and procedures Identify process improvements and collaborate with senior stakeholders to enhance workflows Create a positive, inclusive, and high-performing team culture Conduct regular 1:1s, performance reviews, and skills assessments Monitor compliance with internal standards and regulatory requirements Produce performance reports and utilise data dashboards to drive decision-making Manage and resolve client complaints in line with regulatory standards Work closely with internal teams to improve overall client service delivery To be considered you will need to bring a strong claims background combined with existing people management experience. This could be at supervisory or Team Leader level stepping up to Claims Manager or an existing Claims Manager looking for a fresh challenge. Your claims experience will ideally be within a broking environment. Hybrid working will be available generally being in the office 2 or 3 days per week.
Job Title: Personal Injury Claims Handler Location: Sevenoaks or Liverpool with Hybrid Working Salary: Between 28,230 - 37,101 DOE plus 1500 annual bonus potential achieved quarterly Job Type: Full Time, Permanent Working Hours: Monday to Friday, 37.5 hours between 9:00am and 5:30pm When you join the PI team you will proactively manage a portfolio of motor claims. This will be predominantly Third Party Personal Injury Claims (Portal and Non Portal) but with some exposure also to out of jurisdiction claims Property Damage, Credit Hire and Accident Damage from infancy through to settlement. You will also provide technical support and guidance to less experienced claims handlers and be available to act as a referral point. You will be responsible to ensure indemnity spend is minimized by commercial decision making. What you will be doing: Take accountability for your own performance against set objectives Validating all claims for indemnity and fraud Providing proactive and correct assessment of liability Accurate quantum assessment of claims presented using the relevant tools available to assist Application of accurate reserves in line with company guidelines Assisting with coaching and mentoring of less experienced handlers Adherence to best practice and key strategies Effective file and portfolio management Any other Ad hoc task as the needs of the business dictate What we're looking for: Ability to work in a culture of openness, trust and respect Strong organisation skills with the ability to prioritise tasks Ability to fact find and analyse information to result in accurate decision making Experience of handling injury claims outside of the Low Value Personal Injury Claims Portal Knowledge of the civil procedure rules with regards to offers, acceptances and litigation risks Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Claims Executive, PI Claims Handler, Personal Injury Claims Executive, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant may all be considered.
Jul 09, 2026
Full time
Job Title: Personal Injury Claims Handler Location: Sevenoaks or Liverpool with Hybrid Working Salary: Between 28,230 - 37,101 DOE plus 1500 annual bonus potential achieved quarterly Job Type: Full Time, Permanent Working Hours: Monday to Friday, 37.5 hours between 9:00am and 5:30pm When you join the PI team you will proactively manage a portfolio of motor claims. This will be predominantly Third Party Personal Injury Claims (Portal and Non Portal) but with some exposure also to out of jurisdiction claims Property Damage, Credit Hire and Accident Damage from infancy through to settlement. You will also provide technical support and guidance to less experienced claims handlers and be available to act as a referral point. You will be responsible to ensure indemnity spend is minimized by commercial decision making. What you will be doing: Take accountability for your own performance against set objectives Validating all claims for indemnity and fraud Providing proactive and correct assessment of liability Accurate quantum assessment of claims presented using the relevant tools available to assist Application of accurate reserves in line with company guidelines Assisting with coaching and mentoring of less experienced handlers Adherence to best practice and key strategies Effective file and portfolio management Any other Ad hoc task as the needs of the business dictate What we're looking for: Ability to work in a culture of openness, trust and respect Strong organisation skills with the ability to prioritise tasks Ability to fact find and analyse information to result in accurate decision making Experience of handling injury claims outside of the Low Value Personal Injury Claims Portal Knowledge of the civil procedure rules with regards to offers, acceptances and litigation risks Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Claims Executive, PI Claims Handler, Personal Injury Claims Executive, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant may all be considered.
Job Title: Personal Injury Claims Handler Location: Sevenoaks or Liverpool with Hybrid Working Salary: Between 28,230 - 37,101 DOE plus 1500 annual bonus potential achieved quarterly Job Type: Full Time, Permanent Working Hours: Monday to Friday, 37.5 hours between 9:00am and 5:30pm When you join the PI team you will proactively manage a portfolio of motor claims. This will be predominantly Third Party Personal Injury Claims (Portal and Non Portal) but with some exposure also to out of jurisdiction claims Property Damage, Credit Hire and Accident Damage from infancy through to settlement. You will also provide technical support and guidance to less experienced claims handlers and be available to act as a referral point. You will be responsible to ensure indemnity spend is minimized by commercial decision making. What you will be doing: Take accountability for your own performance against set objectives Validating all claims for indemnity and fraud Providing proactive and correct assessment of liability Accurate quantum assessment of claims presented using the relevant tools available to assist Application of accurate reserves in line with company guidelines Assisting with coaching and mentoring of less experienced handlers Adherence to best practice and key strategies Effective file and portfolio management Any other Ad hoc task as the needs of the business dictate What we're looking for: Ability to work in a culture of openness, trust and respect Strong organisation skills with the ability to prioritise tasks Ability to fact find and analyse information to result in accurate decision making Experience of handling injury claims outside of the Low Value Personal Injury Claims Portal Knowledge of the civil procedure rules with regards to offers, acceptances and litigation risks Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Claims Executive, PI Claims Handler, Personal Injury Claims Executive, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant may all be considered.
Jul 09, 2026
Full time
Job Title: Personal Injury Claims Handler Location: Sevenoaks or Liverpool with Hybrid Working Salary: Between 28,230 - 37,101 DOE plus 1500 annual bonus potential achieved quarterly Job Type: Full Time, Permanent Working Hours: Monday to Friday, 37.5 hours between 9:00am and 5:30pm When you join the PI team you will proactively manage a portfolio of motor claims. This will be predominantly Third Party Personal Injury Claims (Portal and Non Portal) but with some exposure also to out of jurisdiction claims Property Damage, Credit Hire and Accident Damage from infancy through to settlement. You will also provide technical support and guidance to less experienced claims handlers and be available to act as a referral point. You will be responsible to ensure indemnity spend is minimized by commercial decision making. What you will be doing: Take accountability for your own performance against set objectives Validating all claims for indemnity and fraud Providing proactive and correct assessment of liability Accurate quantum assessment of claims presented using the relevant tools available to assist Application of accurate reserves in line with company guidelines Assisting with coaching and mentoring of less experienced handlers Adherence to best practice and key strategies Effective file and portfolio management Any other Ad hoc task as the needs of the business dictate What we're looking for: Ability to work in a culture of openness, trust and respect Strong organisation skills with the ability to prioritise tasks Ability to fact find and analyse information to result in accurate decision making Experience of handling injury claims outside of the Low Value Personal Injury Claims Portal Knowledge of the civil procedure rules with regards to offers, acceptances and litigation risks Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Claims Executive, PI Claims Handler, Personal Injury Claims Executive, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant may all be considered.
Senior Claims Handler Location: Shrewsbury (Office-Based) Salary: £28,000 - £33,000 DOE Join a Growing Independent Insurance Brokerage as a Senior Claims Handler We're recruiting for a well-established independent insurance brokerage that delivers exceptional client service. Due to continued growth, they're seeking an experienced Senior Claims Handler to join their friendly Shrewsbury team. The Role: You'll manage a varied caseload across commercial, agricultural and personal lines , working with insurers, brokers, loss adjusters and solicitors to achieve positive outcomes while supporting the wider claims team. Key Responsibilities- - Manage commercial, agricultural and personal lines claims from notification to settlement. - Support clients throughout the claims process, maintaining clear and regular communication. - Monitor outstanding claims, follow up proactively and ensure timely resolutions. - Process settlements and customer payments accurately and promptly. - Review claims for accuracy and compliance with company procedures. - Support and mentor colleagues within the claims team where required. About You- We're looking for someone with: - Proven experience in an insurance claims role. - Experience handling commercial insurance claims across multiple classes. - Strong knowledge of claims procedures and insurer processes. - Excellent communication and client relationship management skills. - Ability to prioritise workloads and manage multiple claims simultaneously. - Experience using Acturis is preferred albeit not essential What's on Offer? - Monday to Friday, 9:00am - 5:00pm. - 25 days' annual leave plus bank holidays, increasing with service. - Company pension scheme and health plan after one year's service. - Free on-site parking. - Ongoing training, development and career progression. If you're looking to join a respected independent brokerage where your experience will be recognised and your career can develop, we'd love to hear from you. For further information, please contact one of our specialist consultants and quote job reference NJR 16815.
Jul 08, 2026
Full time
Senior Claims Handler Location: Shrewsbury (Office-Based) Salary: £28,000 - £33,000 DOE Join a Growing Independent Insurance Brokerage as a Senior Claims Handler We're recruiting for a well-established independent insurance brokerage that delivers exceptional client service. Due to continued growth, they're seeking an experienced Senior Claims Handler to join their friendly Shrewsbury team. The Role: You'll manage a varied caseload across commercial, agricultural and personal lines , working with insurers, brokers, loss adjusters and solicitors to achieve positive outcomes while supporting the wider claims team. Key Responsibilities- - Manage commercial, agricultural and personal lines claims from notification to settlement. - Support clients throughout the claims process, maintaining clear and regular communication. - Monitor outstanding claims, follow up proactively and ensure timely resolutions. - Process settlements and customer payments accurately and promptly. - Review claims for accuracy and compliance with company procedures. - Support and mentor colleagues within the claims team where required. About You- We're looking for someone with: - Proven experience in an insurance claims role. - Experience handling commercial insurance claims across multiple classes. - Strong knowledge of claims procedures and insurer processes. - Excellent communication and client relationship management skills. - Ability to prioritise workloads and manage multiple claims simultaneously. - Experience using Acturis is preferred albeit not essential What's on Offer? - Monday to Friday, 9:00am - 5:00pm. - 25 days' annual leave plus bank holidays, increasing with service. - Company pension scheme and health plan after one year's service. - Free on-site parking. - Ongoing training, development and career progression. If you're looking to join a respected independent brokerage where your experience will be recognised and your career can develop, we'd love to hear from you. For further information, please contact one of our specialist consultants and quote job reference NJR 16815.
Job Title: Compliance Executive Location: Sharston, Manchester M22 4SN Salary : Up to £35,000 per annum, dependent on experience Job type: Full Time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. The Role: We are seeking a proactive and detail-driven Compliance Executive to join our Compliance team within a busy personal injury practice. This role is responsible for ensuring adherence to UK legislation, Solicitors Regulation Authority (SRA) Standards and Regulations, professional conduct rules, ethical obligations, data protection requirements, and internal policies. The successful candidate will support lawyers and staff in managing risk and maintaining best practice across the firm. The primary focus of this position is analysing performance data and trends to identify areas for improvement across the business, maximising efficiency and profitability. Where required you will conduct in-depth file audits. The role will also involve managing reporting and accountability for higher-risk or complex cases, ensuring these matters remain compliant with firm procedures and regulatory obligations while reducing overall risk exposure. This role would suit an experienced Personal Injury Fee Earner who is looking to step away from a file-handling role and get more involved with file audits, risk management and quality control. Responsibilities: Work collaboratively across business teams to carry out regular file reviews for all personnel Use management information and reporting tools to assess and manage risk across specific case profiles, including matters approaching limitation Provide guidance and support on interpreting case progression in line with internal standards and procedures Assist with troubleshooting common issues, escalating to relevant stakeholders where appropriate, and providing feedback to the Training team to support targeted learning initiatives To conduct case related investigations on policy requirements, legal practices and case progression Advise teams on the effective use of Management Information (MI) metrics to support performance monitoring and risk management Critically evaluate case progress and challenge knowledge gaps where necessary (either yourself or the file handler) Reporting on caseload KPI performance of lawyers Contribute to the preparation of reports relating to compliance, operational efficiency, and policy effectiveness Provide data analysis and reporting to senior management to support informed decision-making Maintain an accurate audit log of activity Provide structured feedback to support the design and delivery of compliance training at all levels Assisting the Complaints Partner and COLP with file review and diagnosis of relevant facts Assisting with Data Protection and other compliance queries Person Specification: Essential criteria: Good commercial knowledge of Claimant Personal Injury practice Knowledge of operating within a firm monitored and regulated by the SRA Experience of running own personal injury caseload to a high standard Experience conducting case investigations and compliance reviews Understanding of quality and performance metrics Highly motivated, proactive self-starter with excellent judgement and professional maturity Ability to prioritise effectively in a high-volume environment, balancing regulatory and commercial considerations Strong research and analytical ability Ability to build trusted relationships with the key stakeholders within the business at all levels Experience using Excel to interpret and analyse data Desirable criteria: Knowledge of Proclaim case management Professional accreditation e.g. Solicitor, MBA, CILEX etc Auditing background e.g. Lexcel Salary & Hours: Salary of up to £35,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Compliance Assistant, Legal Compliance Executive may also be considered for this role
Jul 08, 2026
Full time
Job Title: Compliance Executive Location: Sharston, Manchester M22 4SN Salary : Up to £35,000 per annum, dependent on experience Job type: Full Time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. The Role: We are seeking a proactive and detail-driven Compliance Executive to join our Compliance team within a busy personal injury practice. This role is responsible for ensuring adherence to UK legislation, Solicitors Regulation Authority (SRA) Standards and Regulations, professional conduct rules, ethical obligations, data protection requirements, and internal policies. The successful candidate will support lawyers and staff in managing risk and maintaining best practice across the firm. The primary focus of this position is analysing performance data and trends to identify areas for improvement across the business, maximising efficiency and profitability. Where required you will conduct in-depth file audits. The role will also involve managing reporting and accountability for higher-risk or complex cases, ensuring these matters remain compliant with firm procedures and regulatory obligations while reducing overall risk exposure. This role would suit an experienced Personal Injury Fee Earner who is looking to step away from a file-handling role and get more involved with file audits, risk management and quality control. Responsibilities: Work collaboratively across business teams to carry out regular file reviews for all personnel Use management information and reporting tools to assess and manage risk across specific case profiles, including matters approaching limitation Provide guidance and support on interpreting case progression in line with internal standards and procedures Assist with troubleshooting common issues, escalating to relevant stakeholders where appropriate, and providing feedback to the Training team to support targeted learning initiatives To conduct case related investigations on policy requirements, legal practices and case progression Advise teams on the effective use of Management Information (MI) metrics to support performance monitoring and risk management Critically evaluate case progress and challenge knowledge gaps where necessary (either yourself or the file handler) Reporting on caseload KPI performance of lawyers Contribute to the preparation of reports relating to compliance, operational efficiency, and policy effectiveness Provide data analysis and reporting to senior management to support informed decision-making Maintain an accurate audit log of activity Provide structured feedback to support the design and delivery of compliance training at all levels Assisting the Complaints Partner and COLP with file review and diagnosis of relevant facts Assisting with Data Protection and other compliance queries Person Specification: Essential criteria: Good commercial knowledge of Claimant Personal Injury practice Knowledge of operating within a firm monitored and regulated by the SRA Experience of running own personal injury caseload to a high standard Experience conducting case investigations and compliance reviews Understanding of quality and performance metrics Highly motivated, proactive self-starter with excellent judgement and professional maturity Ability to prioritise effectively in a high-volume environment, balancing regulatory and commercial considerations Strong research and analytical ability Ability to build trusted relationships with the key stakeholders within the business at all levels Experience using Excel to interpret and analyse data Desirable criteria: Knowledge of Proclaim case management Professional accreditation e.g. Solicitor, MBA, CILEX etc Auditing background e.g. Lexcel Salary & Hours: Salary of up to £35,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Compliance Assistant, Legal Compliance Executive may also be considered for this role
Commercial Account Handler Hamilton Robertson is a leading insurance brokerage firm dedicated to providing comprehensive insurance solutions to businesses. With a commitment to excellence, we specialise in risk management and insurance services tailored to meet the unique needs of our clients. Hamilton Robertson have been established for 40 years and are a growing business with offices in Glasgow, London, and Bromley. Hamilton Robertson are now part of the wider JMG Group who are a Private Equity backed insurance broking group and a top 30 UK broker who place over £350+m of Gross Written Premium into the market annually. The opportunity Due to continued growth and success, we are seeking a highly motivated and experienced Commercial Account Handler to join our dynamic team based in our Bromley office. Key areas of responsibility include: Ensure accuracy, efficiency and professionalism when dealing with both client and insurer and conducting related administration work i.e. New business, Renewals, Mid Term Adjustments, Claims. Ensure all business activity fully complies with FCA regulatory requirements and internal Conduct Policies and procedures. Handle client complaints in line with regulatory requirements and the Company's Conduct Policy, ensuring timely and appropriate resolution. Participate in the Training & Competence (T&C) scheme in accordance with role requirements, maintaining competency and proactively identifying areas for personal development. Deliver and maintain a consistently high standard of customer service, promoting excellent client care at all times. Develop and maintain strong professional relationships with clients, providing clear product guidance and support to meet their insurance needs. Support client retention by assisting with renewal processes, including re-broking existing business where appropriate to ensure clients are offered suitable and competitive cover. Promote the use of in-house premium finance options and insurer facilities where appropriate. Provide support to Account Executives and wider team members as required to ensure smooth client servicing and operational efficiency. What we're looking for: To be successful in this role, you must have the following skills; Previous experience as a Commercial Account Handler, ideally with 1-2 years industry exposure. Strong understanding of commercial insurance products. Experience of working to high standards of FCA compliance. Consistent record of target achievement and business growth. I.T. skills including use of an insurance IT system, ideally Acturis. Strong organisation skills. The ability to work to a high level of accuracy. Exemplary customer service skills with the ability to build solid relationships with clients and insurers. Regulatory and compliance awareness. Willingness to work towards Cert CII or already hold qualifications. What we offer: Competitive salary commensurate with level of experience Free parking Company Pension scheme Generous holiday entitlement, including birthday day off. Bupa Healthcare Cash Plan Life Assurance Many more REF-
Jul 08, 2026
Full time
Commercial Account Handler Hamilton Robertson is a leading insurance brokerage firm dedicated to providing comprehensive insurance solutions to businesses. With a commitment to excellence, we specialise in risk management and insurance services tailored to meet the unique needs of our clients. Hamilton Robertson have been established for 40 years and are a growing business with offices in Glasgow, London, and Bromley. Hamilton Robertson are now part of the wider JMG Group who are a Private Equity backed insurance broking group and a top 30 UK broker who place over £350+m of Gross Written Premium into the market annually. The opportunity Due to continued growth and success, we are seeking a highly motivated and experienced Commercial Account Handler to join our dynamic team based in our Bromley office. Key areas of responsibility include: Ensure accuracy, efficiency and professionalism when dealing with both client and insurer and conducting related administration work i.e. New business, Renewals, Mid Term Adjustments, Claims. Ensure all business activity fully complies with FCA regulatory requirements and internal Conduct Policies and procedures. Handle client complaints in line with regulatory requirements and the Company's Conduct Policy, ensuring timely and appropriate resolution. Participate in the Training & Competence (T&C) scheme in accordance with role requirements, maintaining competency and proactively identifying areas for personal development. Deliver and maintain a consistently high standard of customer service, promoting excellent client care at all times. Develop and maintain strong professional relationships with clients, providing clear product guidance and support to meet their insurance needs. Support client retention by assisting with renewal processes, including re-broking existing business where appropriate to ensure clients are offered suitable and competitive cover. Promote the use of in-house premium finance options and insurer facilities where appropriate. Provide support to Account Executives and wider team members as required to ensure smooth client servicing and operational efficiency. What we're looking for: To be successful in this role, you must have the following skills; Previous experience as a Commercial Account Handler, ideally with 1-2 years industry exposure. Strong understanding of commercial insurance products. Experience of working to high standards of FCA compliance. Consistent record of target achievement and business growth. I.T. skills including use of an insurance IT system, ideally Acturis. Strong organisation skills. The ability to work to a high level of accuracy. Exemplary customer service skills with the ability to build solid relationships with clients and insurers. Regulatory and compliance awareness. Willingness to work towards Cert CII or already hold qualifications. What we offer: Competitive salary commensurate with level of experience Free parking Company Pension scheme Generous holiday entitlement, including birthday day off. Bupa Healthcare Cash Plan Life Assurance Many more REF-
Technical Claims Handler Are you an experienced Technical Claims Handler with an indemnity background looking for a new position within a legal firm? Our client is an international law firm with offices in the UK, Hong Kong and Singapore who are committed to having trusted relationships, having an inclusive culture and being natural advocates for their clients. They are looking for motivated, hard-working and experienced individuals to join them as a Technical Claims Handler in Bristol City Centre. Benefits and Package for a Technical Claims Handler: Salary: Competitive Hours: 35 hours per week, 9.30am - 5.30pm Contract Type: Permanent Location: Bristol City Centre Supportive and encouraging team Working for a large and highly respected firm Workplace pension Generous annual leave allowance Key Responsibilities of a Technical Claims Handler: Handling complex technical claims cases Acting as a subject matter expert across the business Providing technical and legislative claims expertise and knowledge Instructing and collaborating with claims partners, such as brokers, lawyers, investigators and assessors Developing and managing relationships with claims partners, updating existing processes, and creating new ones Key Skills and Experience of a Technical Claims Handler: You ideally will have a strong grounding in claims including technical knowledge and experience You should be able to build internal relationships and understand the expertise across the firm Having a commercial, committed and proactive approach is required You will need to be able to interact with clients, intermediaries and suppliers to build effective, collaborative working relationships based on trust Being committed to being a part of a supportive, inclusive and collaborative firm is required If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)
Jul 07, 2026
Full time
Technical Claims Handler Are you an experienced Technical Claims Handler with an indemnity background looking for a new position within a legal firm? Our client is an international law firm with offices in the UK, Hong Kong and Singapore who are committed to having trusted relationships, having an inclusive culture and being natural advocates for their clients. They are looking for motivated, hard-working and experienced individuals to join them as a Technical Claims Handler in Bristol City Centre. Benefits and Package for a Technical Claims Handler: Salary: Competitive Hours: 35 hours per week, 9.30am - 5.30pm Contract Type: Permanent Location: Bristol City Centre Supportive and encouraging team Working for a large and highly respected firm Workplace pension Generous annual leave allowance Key Responsibilities of a Technical Claims Handler: Handling complex technical claims cases Acting as a subject matter expert across the business Providing technical and legislative claims expertise and knowledge Instructing and collaborating with claims partners, such as brokers, lawyers, investigators and assessors Developing and managing relationships with claims partners, updating existing processes, and creating new ones Key Skills and Experience of a Technical Claims Handler: You ideally will have a strong grounding in claims including technical knowledge and experience You should be able to build internal relationships and understand the expertise across the firm Having a commercial, committed and proactive approach is required You will need to be able to interact with clients, intermediaries and suppliers to build effective, collaborative working relationships based on trust Being committed to being a part of a supportive, inclusive and collaborative firm is required If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)
Job Title: Compliance Executive Location: Sharston, Manchester M22 4SN Salary : Up to £35,000 per annum, dependent on experience Job type: Full Time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. The Role: We are seeking a proactive and detail-driven Compliance Executive to join our Compliance team within a busy personal injury practice. This role is responsible for ensuring adherence to UK legislation, Solicitors Regulation Authority (SRA) Standards and Regulations, professional conduct rules, ethical obligations, data protection requirements, and internal policies. The successful candidate will support lawyers and staff in managing risk and maintaining best practice across the firm. The primary focus of this position is analysing performance data and trends to identify areas for improvement across the business, maximising efficiency and profitability. Where required you will conduct in-depth file audits. The role will also involve managing reporting and accountability for higher-risk or complex cases, ensuring these matters remain compliant with firm procedures and regulatory obligations while reducing overall risk exposure. This role would suit an experienced Personal Injury Fee Earner who is looking to step away from a file-handling role and get more involved with file audits, risk management and quality control. Responsibilities: Work collaboratively across business teams to carry out regular file reviews for all personnel Use management information and reporting tools to assess and manage risk across specific case profiles, including matters approaching limitation Provide guidance and support on interpreting case progression in line with internal standards and procedures Assist with troubleshooting common issues, escalating to relevant stakeholders where appropriate, and providing feedback to the Training team to support targeted learning initiatives To conduct case related investigations on policy requirements, legal practices and case progression Advise teams on the effective use of Management Information (MI) metrics to support performance monitoring and risk management Critically evaluate case progress and challenge knowledge gaps where necessary (either yourself or the file handler) Reporting on caseload KPI performance of lawyers Contribute to the preparation of reports relating to compliance, operational efficiency, and policy effectiveness Provide data analysis and reporting to senior management to support informed decision-making Maintain an accurate audit log of activity Provide structured feedback to support the design and delivery of compliance training at all levels Assisting the Complaints Partner and COLP with file review and diagnosis of relevant facts Assisting with Data Protection and other compliance queries Person Specification: Essential criteria: Good commercial knowledge of Claimant Personal Injury practice Knowledge of operating within a firm monitored and regulated by the SRA Experience of running own personal injury caseload to a high standard Experience conducting case investigations and compliance reviews Understanding of quality and performance metrics Highly motivated, proactive self-starter with excellent judgement and professional maturity Ability to prioritise effectively in a high-volume environment, balancing regulatory and commercial considerations Strong research and analytical ability Ability to build trusted relationships with the key stakeholders within the business at all levels Experience using Excel to interpret and analyse data Desirable criteria: Knowledge of Proclaim case management Professional accreditation e.g. Solicitor, MBA, CILEX etc Auditing background e.g. Lexcel Salary & Hours: Salary of up to £35,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday Benefits: - Hybrid Working - 3/2 hybrid working pattern after probation. - 23 Days Holiday - Rising to 26 days, plus bank/public holidays. - Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. - Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. - Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. - Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Compliance Assistant, Legal Compliance Executive may also be considered for this role
Jul 06, 2026
Full time
Job Title: Compliance Executive Location: Sharston, Manchester M22 4SN Salary : Up to £35,000 per annum, dependent on experience Job type: Full Time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. The Role: We are seeking a proactive and detail-driven Compliance Executive to join our Compliance team within a busy personal injury practice. This role is responsible for ensuring adherence to UK legislation, Solicitors Regulation Authority (SRA) Standards and Regulations, professional conduct rules, ethical obligations, data protection requirements, and internal policies. The successful candidate will support lawyers and staff in managing risk and maintaining best practice across the firm. The primary focus of this position is analysing performance data and trends to identify areas for improvement across the business, maximising efficiency and profitability. Where required you will conduct in-depth file audits. The role will also involve managing reporting and accountability for higher-risk or complex cases, ensuring these matters remain compliant with firm procedures and regulatory obligations while reducing overall risk exposure. This role would suit an experienced Personal Injury Fee Earner who is looking to step away from a file-handling role and get more involved with file audits, risk management and quality control. Responsibilities: Work collaboratively across business teams to carry out regular file reviews for all personnel Use management information and reporting tools to assess and manage risk across specific case profiles, including matters approaching limitation Provide guidance and support on interpreting case progression in line with internal standards and procedures Assist with troubleshooting common issues, escalating to relevant stakeholders where appropriate, and providing feedback to the Training team to support targeted learning initiatives To conduct case related investigations on policy requirements, legal practices and case progression Advise teams on the effective use of Management Information (MI) metrics to support performance monitoring and risk management Critically evaluate case progress and challenge knowledge gaps where necessary (either yourself or the file handler) Reporting on caseload KPI performance of lawyers Contribute to the preparation of reports relating to compliance, operational efficiency, and policy effectiveness Provide data analysis and reporting to senior management to support informed decision-making Maintain an accurate audit log of activity Provide structured feedback to support the design and delivery of compliance training at all levels Assisting the Complaints Partner and COLP with file review and diagnosis of relevant facts Assisting with Data Protection and other compliance queries Person Specification: Essential criteria: Good commercial knowledge of Claimant Personal Injury practice Knowledge of operating within a firm monitored and regulated by the SRA Experience of running own personal injury caseload to a high standard Experience conducting case investigations and compliance reviews Understanding of quality and performance metrics Highly motivated, proactive self-starter with excellent judgement and professional maturity Ability to prioritise effectively in a high-volume environment, balancing regulatory and commercial considerations Strong research and analytical ability Ability to build trusted relationships with the key stakeholders within the business at all levels Experience using Excel to interpret and analyse data Desirable criteria: Knowledge of Proclaim case management Professional accreditation e.g. Solicitor, MBA, CILEX etc Auditing background e.g. Lexcel Salary & Hours: Salary of up to £35,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday Benefits: - Hybrid Working - 3/2 hybrid working pattern after probation. - 23 Days Holiday - Rising to 26 days, plus bank/public holidays. - Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. - Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. - Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. - Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Compliance Assistant, Legal Compliance Executive may also be considered for this role
Our client is a successful and renowned insurance broker with a hunger for development. They deal with all types of general insurance and are passionate about providing a professional service with a personal touch. They are going through an exciting time of development making this a superb time to join. In terms of their staff, they require experienced and knowledgeable insurance professionals who enjoy having the opportunity to express themselves and develop. We are seeking an Account Handler to join the organisation, based near Reading. This is a full time permanent post, attracting a salary dependent on experience and qualifications. The company also offer a hybrid working policy with only 2 days being in the office a week. The Role The purpose of the role is to provide a dedicated support to a team of Account Executives and deliver a quality service to new and existing customers. The main duties include Provide appropriate advice on suitable policies and risk management Processing of and negotiating with clients and underwriters on new business and renewals Issuing of relevant documentation, ensuring it is accurate and compliant Assisting in the handling of claims Supporting the Account Executives Providing exceptional service to customers and building strong, long-term relationships The successful candidate must have; Experience in dealing with Commercial Insurance (3 years experience preferred) Excellent administrative skills and background Working knowledge of the current insurance market Excellent customer service skills Proven track record of retention Passion for customer services and professionalism Excellent communication skills Knowledge of FCA, DPA etc. In return you can expect a fun working environment, competitive package and future career opportunities. Elite Staffing Solutions are acting as an Employment Agency on this vacancy.
Oct 09, 2025
Full time
Our client is a successful and renowned insurance broker with a hunger for development. They deal with all types of general insurance and are passionate about providing a professional service with a personal touch. They are going through an exciting time of development making this a superb time to join. In terms of their staff, they require experienced and knowledgeable insurance professionals who enjoy having the opportunity to express themselves and develop. We are seeking an Account Handler to join the organisation, based near Reading. This is a full time permanent post, attracting a salary dependent on experience and qualifications. The company also offer a hybrid working policy with only 2 days being in the office a week. The Role The purpose of the role is to provide a dedicated support to a team of Account Executives and deliver a quality service to new and existing customers. The main duties include Provide appropriate advice on suitable policies and risk management Processing of and negotiating with clients and underwriters on new business and renewals Issuing of relevant documentation, ensuring it is accurate and compliant Assisting in the handling of claims Supporting the Account Executives Providing exceptional service to customers and building strong, long-term relationships The successful candidate must have; Experience in dealing with Commercial Insurance (3 years experience preferred) Excellent administrative skills and background Working knowledge of the current insurance market Excellent customer service skills Proven track record of retention Passion for customer services and professionalism Excellent communication skills Knowledge of FCA, DPA etc. In return you can expect a fun working environment, competitive package and future career opportunities. Elite Staffing Solutions are acting as an Employment Agency on this vacancy.
Due to expansion, out client is looking to recruit a Building Surveyor to project manage domestic and commercial perils and subsidence claims from start to finish. In this role, you ll be: Visiting the insured properties and assessing the extent and cause of the damage Preparing detailed reports and estimates of the repair or replacement costs Negotiating and agreeing the settlement of claims with the insured, insurers, and contractors Managing the claims process from start to finish, ensuring a high level of customer satisfaction and compliance with industry standards and regulations Working closely with other members of the claims team, such as claims handlers, loss adjusters, and engineers To be successful in this role, you will need: A minimum of 5 years of experience in domestic insurance perils claims surveying or a related field A relevant qualification, such as BSc Hons Building Surveying, MCIOB, Assoc / MRICS, (or working towards one) A good knowledge of building construction, materials, and repair techniques
Oct 07, 2025
Full time
Due to expansion, out client is looking to recruit a Building Surveyor to project manage domestic and commercial perils and subsidence claims from start to finish. In this role, you ll be: Visiting the insured properties and assessing the extent and cause of the damage Preparing detailed reports and estimates of the repair or replacement costs Negotiating and agreeing the settlement of claims with the insured, insurers, and contractors Managing the claims process from start to finish, ensuring a high level of customer satisfaction and compliance with industry standards and regulations Working closely with other members of the claims team, such as claims handlers, loss adjusters, and engineers To be successful in this role, you will need: A minimum of 5 years of experience in domestic insurance perils claims surveying or a related field A relevant qualification, such as BSc Hons Building Surveying, MCIOB, Assoc / MRICS, (or working towards one) A good knowledge of building construction, materials, and repair techniques
ACCOUNT HANDLER - INSURANCE BROKERAGE - DORSET/HAMPSHIRE REGION - HYBRID ROLE - UP TO £35,000 STARTING SALARY Launched in 2024, Carlton Young specialises in the recruitment of professionals across the Accountancy, Finance, HR, and Insurance sectors. Founded by a highly experienced multi-disciplined recruiter and a fully qualified chartered accountant, and supported by a skilled team of dedicated recruiters, we combine industry expertise with recruitment know-how to successfully connect top talent with leading businesses. We are currently partnering an Insurance Brokerage who are expanding and growing their internal team and are looking to recruit an experienced Insurance professional as an Account Handler in the SME Commercial team. This company has offices in Dorset & Hampshire and are keen to recruit someone who can support their Account Executives and obtain accurate underwriting quotes from their panel of Insurers. The role includes: Manage a portfolio of SME business, ensuring communication with the companies regarding to insurance related requirements Prepare information accurately and liaise with a panel of Insurers to obtain competitive quotes Work closely with the Account Executives and provide full support regarding renewal information Prepare and present new business quotations Respond quickly and efficiently to queries Notify insurers of any new claims and ensure you liaise with relevant claims teams We are looking for someone with some knowledge of the insurance sector and has strong communication skills, able to communicate to individuals across multiple communication streams. You will: Understand basic insurance principles, CII qualification preferred but not essential Be organised and able to work to strict deadlines Seek opportunities to develop new business for the company through referrals and lead generation Understand the requirements of preparing presentations and ensure work is accurately presented Have good telephony skills The company are a progressive business and offer a hybrid working environment, with full equipment for home working provided. They are offering a competitive starting salary and a benefits package that includes: Support towards professional qualifications Auto enrolment in pension scheme 25 days holiday + Stats Free parking Bonus scheme For more information please submit a current CV for consideration. We value all applications, however, due to volume numbers we are only able to contact candidates whose skills and experience closely match the requirements of our clients. In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK and will be asked to provide documented evidence of eligibility. In line with the requirements of the Employment Agencies Act 1973 we are prohibited from charging work-seekers for work finding services.
Oct 03, 2025
Full time
ACCOUNT HANDLER - INSURANCE BROKERAGE - DORSET/HAMPSHIRE REGION - HYBRID ROLE - UP TO £35,000 STARTING SALARY Launched in 2024, Carlton Young specialises in the recruitment of professionals across the Accountancy, Finance, HR, and Insurance sectors. Founded by a highly experienced multi-disciplined recruiter and a fully qualified chartered accountant, and supported by a skilled team of dedicated recruiters, we combine industry expertise with recruitment know-how to successfully connect top talent with leading businesses. We are currently partnering an Insurance Brokerage who are expanding and growing their internal team and are looking to recruit an experienced Insurance professional as an Account Handler in the SME Commercial team. This company has offices in Dorset & Hampshire and are keen to recruit someone who can support their Account Executives and obtain accurate underwriting quotes from their panel of Insurers. The role includes: Manage a portfolio of SME business, ensuring communication with the companies regarding to insurance related requirements Prepare information accurately and liaise with a panel of Insurers to obtain competitive quotes Work closely with the Account Executives and provide full support regarding renewal information Prepare and present new business quotations Respond quickly and efficiently to queries Notify insurers of any new claims and ensure you liaise with relevant claims teams We are looking for someone with some knowledge of the insurance sector and has strong communication skills, able to communicate to individuals across multiple communication streams. You will: Understand basic insurance principles, CII qualification preferred but not essential Be organised and able to work to strict deadlines Seek opportunities to develop new business for the company through referrals and lead generation Understand the requirements of preparing presentations and ensure work is accurately presented Have good telephony skills The company are a progressive business and offer a hybrid working environment, with full equipment for home working provided. They are offering a competitive starting salary and a benefits package that includes: Support towards professional qualifications Auto enrolment in pension scheme 25 days holiday + Stats Free parking Bonus scheme For more information please submit a current CV for consideration. We value all applications, however, due to volume numbers we are only able to contact candidates whose skills and experience closely match the requirements of our clients. In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK and will be asked to provide documented evidence of eligibility. In line with the requirements of the Employment Agencies Act 1973 we are prohibited from charging work-seekers for work finding services.
ACCOUNT HANDLER - INSURANCE BROKERAGE - DORSET/HAMPSHIRE REGION - HYBRID ROLE - UP TO £35,000 STARTING SALARY Launched in 2024, Carlton Young specialises in the recruitment of professionals across the Accountancy, Finance, HR, and Insurance sectors. Founded by a highly experienced multi-disciplined recruiter and a fully qualified chartered accountant, and supported by a skilled team of dedicated recruiters, we combine industry expertise with recruitment know-how to successfully connect top talent with leading businesses. We are currently partnering an Insurance Brokerage who are expanding and growing their internal team and are looking to recruit an experienced Insurance professional as an Account Handler in the SME Commercial team. This company has offices in Dorset & Hampshire and are keen to recruit someone who can support their Account Executives and obtain accurate underwriting quotes from their panel of Insurers. The role includes: Manage a portfolio of SME business, ensuring communication with the companies regarding to insurance related requirements Prepare information accurately and liaise with a panel of Insurers to obtain competitive quotes Work closely with the Account Executives and provide full support regarding renewal information Prepare and present new business quotations Respond quickly and efficiently to queries Notify insurers of any new claims and ensure you liaise with relevant claims teams We are looking for someone with some knowledge of the insurance sector and has strong communication skills, able to communicate to individuals across multiple communication streams. You will: Understand basic insurance principles, CII qualification preferred but not essential Be organised and able to work to strict deadlines Seek opportunities to develop new business for the company through referrals and lead generation Understand the requirements of preparing presentations and ensure work is accurately presented Have good telephony skills The company are a progressive business and offer a hybrid working environment, with full equipment for home working provided. They are offering a competitive starting salary and a benefits package that includes: Support towards professional qualifications Auto enrolment in pension scheme 25 days holiday + Stats Free parking Bonus scheme For more information please submit a current CV for consideration. We value all applications, however, due to volume numbers we are only able to contact candidates whose skills and experience closely match the requirements of our clients. In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK and will be asked to provide documented evidence of eligibility. In line with the requirements of the Employment Agencies Act 1973 we are prohibited from charging work-seekers for work finding services.
Sep 23, 2025
Full time
ACCOUNT HANDLER - INSURANCE BROKERAGE - DORSET/HAMPSHIRE REGION - HYBRID ROLE - UP TO £35,000 STARTING SALARY Launched in 2024, Carlton Young specialises in the recruitment of professionals across the Accountancy, Finance, HR, and Insurance sectors. Founded by a highly experienced multi-disciplined recruiter and a fully qualified chartered accountant, and supported by a skilled team of dedicated recruiters, we combine industry expertise with recruitment know-how to successfully connect top talent with leading businesses. We are currently partnering an Insurance Brokerage who are expanding and growing their internal team and are looking to recruit an experienced Insurance professional as an Account Handler in the SME Commercial team. This company has offices in Dorset & Hampshire and are keen to recruit someone who can support their Account Executives and obtain accurate underwriting quotes from their panel of Insurers. The role includes: Manage a portfolio of SME business, ensuring communication with the companies regarding to insurance related requirements Prepare information accurately and liaise with a panel of Insurers to obtain competitive quotes Work closely with the Account Executives and provide full support regarding renewal information Prepare and present new business quotations Respond quickly and efficiently to queries Notify insurers of any new claims and ensure you liaise with relevant claims teams We are looking for someone with some knowledge of the insurance sector and has strong communication skills, able to communicate to individuals across multiple communication streams. You will: Understand basic insurance principles, CII qualification preferred but not essential Be organised and able to work to strict deadlines Seek opportunities to develop new business for the company through referrals and lead generation Understand the requirements of preparing presentations and ensure work is accurately presented Have good telephony skills The company are a progressive business and offer a hybrid working environment, with full equipment for home working provided. They are offering a competitive starting salary and a benefits package that includes: Support towards professional qualifications Auto enrolment in pension scheme 25 days holiday + Stats Free parking Bonus scheme For more information please submit a current CV for consideration. We value all applications, however, due to volume numbers we are only able to contact candidates whose skills and experience closely match the requirements of our clients. In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK and will be asked to provide documented evidence of eligibility. In line with the requirements of the Employment Agencies Act 1973 we are prohibited from charging work-seekers for work finding services.
