Role/Team overview As Propositions Manager for Sky Business you will be responsible for leading and developing new propositions as well as maintaining and evolving existing propositions. You will work with stakeholders across a matrix organisation to identify opportunities, work on business cases, influence roadmap, and define points of differentiation for B2B propositions such as TV, fixed connectivity and voice. What you'll do Proposition strategy & ideation - develop new propositions using customer, competitor and market insight, defining target segments, pricing and routes to market. Commercial case & sizing - quantify market opportunity (volume, revenue, profit) and build robust business cases to secure SLT approval and investment. Pricing & packaging ownership - define and manage proposition pricing, packaging and value positioning. Go-to-market delivery - lead GTM plans and briefs, partnering with Marketing, Product and Programme teams to successfully launch propositions. Performance management & optimisation - track in-life performance, using insight to drive enhancements and ensure delivery of business and customer outcomes. Stakeholder & governance management - maintain claims matrix and build strong cross-functional relationships to drive alignment, trust and execution. What you'll bring B2B telecoms expertise - solid experience in B2B propositions, ideally within TV or cloud voice. Innovative & commercially grounded - able to generate customer-focused ideas that are both commercially viable and technically feasible. Strong marketing claims development - skilled in creating compelling, evidence-based claims with clear reasons to believe. Commercial & analytical capability - strong numeracy with advanced Excel skills; able to size market opportunities using robust data and insight. Customer insight expertise - adept at synthesising multiple data sources into clear, actionable recommendations. Stakeholder communication & influence - excellent written and verbal communicator, confident influencing from frontline through to senior leadership. Benefits and perks There's one thing people can't stop talking about when it comes to l ife a t S ky: the perks . Here's a taster: Free Sky TV or NOW package, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky M obile, Sky B roadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. Your office base Osterley Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there's plenty of space to see your big ideas come to life. Here you'll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there's free onsite parking available for cars, motorbikes and bicycles. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society . We ' re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media.
Jul 10, 2026
Full time
Role/Team overview As Propositions Manager for Sky Business you will be responsible for leading and developing new propositions as well as maintaining and evolving existing propositions. You will work with stakeholders across a matrix organisation to identify opportunities, work on business cases, influence roadmap, and define points of differentiation for B2B propositions such as TV, fixed connectivity and voice. What you'll do Proposition strategy & ideation - develop new propositions using customer, competitor and market insight, defining target segments, pricing and routes to market. Commercial case & sizing - quantify market opportunity (volume, revenue, profit) and build robust business cases to secure SLT approval and investment. Pricing & packaging ownership - define and manage proposition pricing, packaging and value positioning. Go-to-market delivery - lead GTM plans and briefs, partnering with Marketing, Product and Programme teams to successfully launch propositions. Performance management & optimisation - track in-life performance, using insight to drive enhancements and ensure delivery of business and customer outcomes. Stakeholder & governance management - maintain claims matrix and build strong cross-functional relationships to drive alignment, trust and execution. What you'll bring B2B telecoms expertise - solid experience in B2B propositions, ideally within TV or cloud voice. Innovative & commercially grounded - able to generate customer-focused ideas that are both commercially viable and technically feasible. Strong marketing claims development - skilled in creating compelling, evidence-based claims with clear reasons to believe. Commercial & analytical capability - strong numeracy with advanced Excel skills; able to size market opportunities using robust data and insight. Customer insight expertise - adept at synthesising multiple data sources into clear, actionable recommendations. Stakeholder communication & influence - excellent written and verbal communicator, confident influencing from frontline through to senior leadership. Benefits and perks There's one thing people can't stop talking about when it comes to l ife a t S ky: the perks . Here's a taster: Free Sky TV or NOW package, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky M obile, Sky B roadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. Your office base Osterley Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there's plenty of space to see your big ideas come to life. Here you'll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there's free onsite parking available for cars, motorbikes and bicycles. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society . We ' re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media.
Who we are GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join GlobalData? GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The role GlobalData is seeking a Director of Commercial Transformation to serve as a strategic transformation partner to the Executive team, driving measurable improvements in commercial execution and operational discipline across the organization. This is an execution-focused strategic role not pure consulting. The successful candidate will drive measurable business outcomes You'll work directly with Sales, Product, Consulting, Revenue Operations, and Executive leadership to transform how GlobalData brings products to market, convert opportunities, scale revenue, and execute strategic initiatives with disciplined operational governance. What you ll be doing Governance, and Strategy Execution (40%) Build robust governance structures and drive operational discipline across commercial and strategic initiatives: Design executive-level governance framework with clear decision gates, accountability, and escalation paths Structure and lead workshops with leadership teams to co-build business unit and divisional strategies through Implement KPI dashboards and performance reporting aligned to help manage business performance Oversee strategic initiative execution from planning through completion with measurable outcome tracking Prepare executive materials, board updates, strategic plans, and business performance reviews Commercial Excellence (30%) Work with Sales, Consulting, and Product leadership to design and implement sales enablement plan, incentive model for sales / analyst / consultant, pipeline management best practices Help solve misalignment in incentives between Sales / Consulting / Analysts while honoring the budget constraints Identify and bridge gaps in sales enablement and pipeline management practices Proactively identify gaps in GTM model and help build plans to address these Product Portfolio Simplification & GTM Packaging (20%) Lead initiatives to simplify and rationalize the product portfolio, improve packaging, and enhance pricing models: Co-design simplified product packaging and messaging that resonates with sales/customers and improves GTM clarity Improve sales confidence and understanding of solutions through enablement, messaging, and cross-sell playbooks for Division Market Mapping & Buy/Build Strategy (10%) Develop vertical market maps and support M&A diligence to identify organic and inorganic growth opportunities: Build detailed market maps for key verticals identifying market size, competitive landscape, and positioning opportunities Support commercial diligence for acquisition targets: market attractiveness, competitive fit, GTM maturity, and integration value Assess product market fit and define commercialization strategies for new and existing offerings Partner with Product and Commercial leaders to prioritize organic growth opportunities aligned to market demand What success looks like Improved products/services attach rate on accounts Improved Sales knowledge as reflected in testing and client call quality Improved perception of incentive alignment as reflected in surveys Complete 2-3 structured leadership workshops to co-create strategy, achieving consensus on priorities and action plan Market map and the M&A target list for 1-2 business verticals Achieve 90%+ on-time and on-quality delivery of strategic initiatives tracked through governance dashboard Improve executive visibility into business performance through KPI reporting What we re looking for Experience Required 8+ years in GTM transformation, sales strategy, or commercial transformation consulting Prior experience at commercial transformation / strategy consulting firms (ZS, Simon-Kucher, Alexander Group, AT Kearney, A&M, FTI, L.E.K., OW, MBB, Big-4) strongly preferred Proven track record working directly with C-suite and sales leadership on transformation initiatives Deep expertise in B2B commercial models, preferably SAAS Hands-on experience designing and implementing sales governance, KPIs, and performance dashboards Core Skills & Attributes Ability to balance strategic thinking with detailed execution and operational discipline Strong commercial judgment with deep understanding of sales dynamics, GTM strategy, and product commercialization Expert-level analytical skill with ability to build model and deliver Executive and board-ready decks Exceptional communication and executive presence; comfortable presenting to boards and senior stakeholders Strong facilitation and consensus-building skills for cross-functional strategy workshops Collaborative leadership style with ability to influence across functions and challenge constructively Comfortable working in ambiguous, fast-paced environments with multiple competing priorities In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Jul 10, 2026
Full time
Who we are GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join GlobalData? GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The role GlobalData is seeking a Director of Commercial Transformation to serve as a strategic transformation partner to the Executive team, driving measurable improvements in commercial execution and operational discipline across the organization. This is an execution-focused strategic role not pure consulting. The successful candidate will drive measurable business outcomes You'll work directly with Sales, Product, Consulting, Revenue Operations, and Executive leadership to transform how GlobalData brings products to market, convert opportunities, scale revenue, and execute strategic initiatives with disciplined operational governance. What you ll be doing Governance, and Strategy Execution (40%) Build robust governance structures and drive operational discipline across commercial and strategic initiatives: Design executive-level governance framework with clear decision gates, accountability, and escalation paths Structure and lead workshops with leadership teams to co-build business unit and divisional strategies through Implement KPI dashboards and performance reporting aligned to help manage business performance Oversee strategic initiative execution from planning through completion with measurable outcome tracking Prepare executive materials, board updates, strategic plans, and business performance reviews Commercial Excellence (30%) Work with Sales, Consulting, and Product leadership to design and implement sales enablement plan, incentive model for sales / analyst / consultant, pipeline management best practices Help solve misalignment in incentives between Sales / Consulting / Analysts while honoring the budget constraints Identify and bridge gaps in sales enablement and pipeline management practices Proactively identify gaps in GTM model and help build plans to address these Product Portfolio Simplification & GTM Packaging (20%) Lead initiatives to simplify and rationalize the product portfolio, improve packaging, and enhance pricing models: Co-design simplified product packaging and messaging that resonates with sales/customers and improves GTM clarity Improve sales confidence and understanding of solutions through enablement, messaging, and cross-sell playbooks for Division Market Mapping & Buy/Build Strategy (10%) Develop vertical market maps and support M&A diligence to identify organic and inorganic growth opportunities: Build detailed market maps for key verticals identifying market size, competitive landscape, and positioning opportunities Support commercial diligence for acquisition targets: market attractiveness, competitive fit, GTM maturity, and integration value Assess product market fit and define commercialization strategies for new and existing offerings Partner with Product and Commercial leaders to prioritize organic growth opportunities aligned to market demand What success looks like Improved products/services attach rate on accounts Improved Sales knowledge as reflected in testing and client call quality Improved perception of incentive alignment as reflected in surveys Complete 2-3 structured leadership workshops to co-create strategy, achieving consensus on priorities and action plan Market map and the M&A target list for 1-2 business verticals Achieve 90%+ on-time and on-quality delivery of strategic initiatives tracked through governance dashboard Improve executive visibility into business performance through KPI reporting What we re looking for Experience Required 8+ years in GTM transformation, sales strategy, or commercial transformation consulting Prior experience at commercial transformation / strategy consulting firms (ZS, Simon-Kucher, Alexander Group, AT Kearney, A&M, FTI, L.E.K., OW, MBB, Big-4) strongly preferred Proven track record working directly with C-suite and sales leadership on transformation initiatives Deep expertise in B2B commercial models, preferably SAAS Hands-on experience designing and implementing sales governance, KPIs, and performance dashboards Core Skills & Attributes Ability to balance strategic thinking with detailed execution and operational discipline Strong commercial judgment with deep understanding of sales dynamics, GTM strategy, and product commercialization Expert-level analytical skill with ability to build model and deliver Executive and board-ready decks Exceptional communication and executive presence; comfortable presenting to boards and senior stakeholders Strong facilitation and consensus-building skills for cross-functional strategy workshops Collaborative leadership style with ability to influence across functions and challenge constructively Comfortable working in ambiguous, fast-paced environments with multiple competing priorities In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Whilst this is a home based role, we are ideally seeking candidates in the London or Manchester areas due to requirements to attend regular team meetings in these offices. If you're the kind of digital analytics expert who loves shaping strategy and rolling up your sleeves to deliver it, this is the role that will energise you. We're looking for a rare blend of visionary thinker and hands-on practitioner - someone who can build a culture of insight, transform how we understand digital performance, and directly influence revenue growth across a large, multi-brand organisation. Why This Role Matters Our digital estate is vast, complex and full of untapped opportunity. To unlock it, we need to understand what's happening across every touchpoint - and that starts with exceptional tagging, tracking, reporting and insight. You'll be the person who makes that happen. This is a standalone role with agency support, giving you the autonomy to set the direction, implement best-in-class analytics, and become the go-to expert for digital performance across the Ardonagh Group. What You'll Lead & Deliver Analytics & Insights Strategy - Define the vision, roadmap and operating model that empowers the Digital team and wider business to make confident, insight-driven decisions. MI & Insight Delivery - Produce clear, actionable reporting that drives commercial performance and highlights opportunities for growth. Google Analytics Ownership - Manage multiple GA properties across our brands, including shaping the business case for GA360. Tagging & Tracking Governance - Own Google Tag Manager, CookieBot and all tracking containers, ensuring compliance with data governance and privacy requirements. Trading & Performance Insights - Partner with Digital Marketing & Trading to analyse funnels, validate sales, and understand channel-level performance. Attribution & Investment Modelling - Develop attribution approaches that guide smarter budget allocation. Heatmapping & UX Insight - Use tools like Hotjar to uncover behavioural insights and shape the AB testing roadmap. Cross-functional Collaboration - Work with developers, data teams and stakeholders to ensure tracking is robust, documented and accurate. Who we are looking for You'll thrive here if you bring: Significant experience in web analytics, digital marketing , and multi-site environments Deep expertise in the Google Marketing Suite - GA, GTM, BigQuery, Data Studio Strong capability with Excel, QlikSense , and basic SQL Experience with cross-domain tracking, CMPs (e.g., CookieBot) and data protection principles Familiarity with session replay tools like Hotjar Bonus: Exposure to Adobe Analytics, IBM UBX , or other premium analytics platforms You will be someone who blends strategic thinking with hands-on delivery, turning complex digital performance data into clear, commercially meaningful insight. You're curious, innovative and commercially sharp, able to communicate brilliantly with stakeholders while staying resilient, organised and relentlessly focused on results. In return you will be welcomed and supported by our Ardonagh family joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are: Holiday entitlement of 26 days plus bank holidays, increasing with length of service 35 hour working week Opportunity to progress your career across the entire Ardonagh family Award-winning learning & development offering and support to obtain professional qualifications to enhance your knowledge and career prospects Pension scheme for when you feel it's time to retire 24-hour Employee Assistance support for you and your family's physical and mental wellbeing Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more One day paid volunteering to give back to our communities Ardonagh Community Trust (ACT) - raising funds for charity with donation matching in your local community The Spotlight Awards, where we celebrate the best of the Ardonagh Group and all the bright talent across our business. We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. So, what are you waiting for? Apply today and one of our team will be in touch. INDX3 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.
Jul 09, 2026
Full time
Whilst this is a home based role, we are ideally seeking candidates in the London or Manchester areas due to requirements to attend regular team meetings in these offices. If you're the kind of digital analytics expert who loves shaping strategy and rolling up your sleeves to deliver it, this is the role that will energise you. We're looking for a rare blend of visionary thinker and hands-on practitioner - someone who can build a culture of insight, transform how we understand digital performance, and directly influence revenue growth across a large, multi-brand organisation. Why This Role Matters Our digital estate is vast, complex and full of untapped opportunity. To unlock it, we need to understand what's happening across every touchpoint - and that starts with exceptional tagging, tracking, reporting and insight. You'll be the person who makes that happen. This is a standalone role with agency support, giving you the autonomy to set the direction, implement best-in-class analytics, and become the go-to expert for digital performance across the Ardonagh Group. What You'll Lead & Deliver Analytics & Insights Strategy - Define the vision, roadmap and operating model that empowers the Digital team and wider business to make confident, insight-driven decisions. MI & Insight Delivery - Produce clear, actionable reporting that drives commercial performance and highlights opportunities for growth. Google Analytics Ownership - Manage multiple GA properties across our brands, including shaping the business case for GA360. Tagging & Tracking Governance - Own Google Tag Manager, CookieBot and all tracking containers, ensuring compliance with data governance and privacy requirements. Trading & Performance Insights - Partner with Digital Marketing & Trading to analyse funnels, validate sales, and understand channel-level performance. Attribution & Investment Modelling - Develop attribution approaches that guide smarter budget allocation. Heatmapping & UX Insight - Use tools like Hotjar to uncover behavioural insights and shape the AB testing roadmap. Cross-functional Collaboration - Work with developers, data teams and stakeholders to ensure tracking is robust, documented and accurate. Who we are looking for You'll thrive here if you bring: Significant experience in web analytics, digital marketing , and multi-site environments Deep expertise in the Google Marketing Suite - GA, GTM, BigQuery, Data Studio Strong capability with Excel, QlikSense , and basic SQL Experience with cross-domain tracking, CMPs (e.g., CookieBot) and data protection principles Familiarity with session replay tools like Hotjar Bonus: Exposure to Adobe Analytics, IBM UBX , or other premium analytics platforms You will be someone who blends strategic thinking with hands-on delivery, turning complex digital performance data into clear, commercially meaningful insight. You're curious, innovative and commercially sharp, able to communicate brilliantly with stakeholders while staying resilient, organised and relentlessly focused on results. In return you will be welcomed and supported by our Ardonagh family joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are: Holiday entitlement of 26 days plus bank holidays, increasing with length of service 35 hour working week Opportunity to progress your career across the entire Ardonagh family Award-winning learning & development offering and support to obtain professional qualifications to enhance your knowledge and career prospects Pension scheme for when you feel it's time to retire 24-hour Employee Assistance support for you and your family's physical and mental wellbeing Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more One day paid volunteering to give back to our communities Ardonagh Community Trust (ACT) - raising funds for charity with donation matching in your local community The Spotlight Awards, where we celebrate the best of the Ardonagh Group and all the bright talent across our business. We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. So, what are you waiting for? Apply today and one of our team will be in touch. INDX3 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.
Sales Director AI & Technology Services Location: Woking / London (Hybrid) with UK travel) Salary: £80,000-£120,000 basic + bonus linked to growth Why this role? Technology is changing fast, and AI is creating opportunities that we are staying ahead of. We've built trusted relationships with businesses across the UK, delivering IT and Cyber Security services that help them operate securely and efficiently. We also focus on AI and that can drive productivity, give unrivalled customer experience and create new opportunities for business growth. To do this, the company need a strong sales leader. This is an opportunity to join an established, respected business and help shape what comes next. What you'll be doing You'll lead our Business Development team while taking ownership of our growth strategy and AI services proposition. Initially, this is a hands-on role. You'll be leading from the front, supporting the team, getting involved in important opportunities and helping us develop a sales approach that can scale. You'll work closely with prospective clients to understand their challenges and show them how technology, cybersecurity and AI can help them achieve their goals. You'll also play a key role in shaping how we go to market, developing partnerships, refining our sales processes and helping us build a modern commercial function for the future. What success looks like Growing new business revenue and recurring revenue streams Building a strong pipeline of qualified opportunities Developing and mentoring a high-performing sales team Launching and scaling our AI services offering Creating sales processes that are effective, repeatable and measurable Establishing valuable referral and partner relationships Helping clients see technology as a driver of business success, not just a support function About you You're someone who enjoys building, improving and making things happen. You've led sales teams before, but you're still happy rolling your sleeves up and getting involved when it matters. You know how to have commercial conversations with business leaders and can help customers see the value in something new, even when there isn't already a budget allocated for it. You're comfortable working without a perfectly defined playbook and enjoy finding better ways of doing things. Most importantly, you're curious, adaptable and excited by the potential of AI and emerging technologies. What you'll bring Strong B2B sales experience with a track record of winning new business Experience leading and developing people Success selling to SMB or mid-market organisations A consultative approach and strong commercial instincts The ability to spot opportunities and turn them into results A genuine interest in technology and innovation Bonus points if you have: A background in Managed Services, IT Services or Cyber Security Experience selling AI, automation or digital transformation solutions Built your own AI tools, automations or workflows to improve productivity Worked in a fast-growing business where initiative and ownership are valued Why join us? You'll be joining a business with a strong reputation, loyal customers and ambitious plans for growth. You'll have the freedom to shape the commercial strategy, influence the future direction of the business and play a leading role in building our AI practice. If you're looking for a role where you can genuinely make an impact, we'd love to talk.
Jul 09, 2026
Full time
Sales Director AI & Technology Services Location: Woking / London (Hybrid) with UK travel) Salary: £80,000-£120,000 basic + bonus linked to growth Why this role? Technology is changing fast, and AI is creating opportunities that we are staying ahead of. We've built trusted relationships with businesses across the UK, delivering IT and Cyber Security services that help them operate securely and efficiently. We also focus on AI and that can drive productivity, give unrivalled customer experience and create new opportunities for business growth. To do this, the company need a strong sales leader. This is an opportunity to join an established, respected business and help shape what comes next. What you'll be doing You'll lead our Business Development team while taking ownership of our growth strategy and AI services proposition. Initially, this is a hands-on role. You'll be leading from the front, supporting the team, getting involved in important opportunities and helping us develop a sales approach that can scale. You'll work closely with prospective clients to understand their challenges and show them how technology, cybersecurity and AI can help them achieve their goals. You'll also play a key role in shaping how we go to market, developing partnerships, refining our sales processes and helping us build a modern commercial function for the future. What success looks like Growing new business revenue and recurring revenue streams Building a strong pipeline of qualified opportunities Developing and mentoring a high-performing sales team Launching and scaling our AI services offering Creating sales processes that are effective, repeatable and measurable Establishing valuable referral and partner relationships Helping clients see technology as a driver of business success, not just a support function About you You're someone who enjoys building, improving and making things happen. You've led sales teams before, but you're still happy rolling your sleeves up and getting involved when it matters. You know how to have commercial conversations with business leaders and can help customers see the value in something new, even when there isn't already a budget allocated for it. You're comfortable working without a perfectly defined playbook and enjoy finding better ways of doing things. Most importantly, you're curious, adaptable and excited by the potential of AI and emerging technologies. What you'll bring Strong B2B sales experience with a track record of winning new business Experience leading and developing people Success selling to SMB or mid-market organisations A consultative approach and strong commercial instincts The ability to spot opportunities and turn them into results A genuine interest in technology and innovation Bonus points if you have: A background in Managed Services, IT Services or Cyber Security Experience selling AI, automation or digital transformation solutions Built your own AI tools, automations or workflows to improve productivity Worked in a fast-growing business where initiative and ownership are valued Why join us? You'll be joining a business with a strong reputation, loyal customers and ambitious plans for growth. You'll have the freedom to shape the commercial strategy, influence the future direction of the business and play a leading role in building our AI practice. If you're looking for a role where you can genuinely make an impact, we'd love to talk.
hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. OWN THE STRATEGY BEHIND KAINOS' PALANTIR VENTURE Kainos is one of Palantir's most trusted partners, delivering national-scale transformation in Defence, Healthcare, and Enterprise using Foundry and AIP. As Palantir Services Director, you will lead and shape our entire Palantir capability, from technical direction and client strategy to capability growth, partnership development and commercial performance. This is a leadership role that blends consulting excellence, business development, and technical assurance. You will shape our Palantir offerings, grow our client footprint, guide our relationship with Palantir, and ensure our community of practice continues to thrive and scale. MISSION FOCUS: PROTECTING CITIZENS AND DRIVING NATIONAL OUTCOMES The technical solutions we design, and deliver are mission-critical to the UK's most vital sectors. Working with our partners in Defence, Healthcare, and Enterprise, your efforts will directly translate into tangible public benefit, impacting the safety and well-being of UK citizens: In Defence and National Security: You will be instrumental in delivering the advanced analytics and situational awareness that supports military operations and protects the nation. This is about providing mission commanders with the bespoke, real-time data and clarity they need to make decisions that safeguard personnel and national interests. In Healthcare: Your work will help transform patient care. By building robust, governed Palantir solutions, you will enable the analysis of complex data to create bespoke, tailored care pathways, ultimately leading to better outcomes for patients and a more efficient health service. Across Government and Enterprise: You will apply cutting-edge data and AI capabilities to solve the most complex, high-stakes challenges, ensuring the UK continues to lead through data-driven decision-making and operational excellence. This role is not just about writing code or designing architecture; it is about building the technology that helps protect, heal, and secure the UK. JOB PROFILE DESCRIPTION As Palantir Services Director at Kainos, you will own the vision and execution of our Palantir capability. You will define technical strategy and delivery standards, shape market offerings, lead key client engagements, and develop joint go-to-market initiatives with Palantir and internal sector teams. You will be responsible for commercial growth targets and be a senior lead for sales, pre-sales, and delivery assurance across the portfolio. You will mentor future leaders, oversee capability development, and represent Kainos in the Palantir ecosystem, ensuring our people, projects and partnerships continue to lead the field. RESPONSIBILITIES Contribute to and drive Kainos' Palantir strategy, roadmap, and capability development plans. Serve as the most senior expert in Palantir Foundry and AIP delivery, spanning technical, strategic, and business domains. Lead and shape offerings, accelerators, and solution templates aligned to Palantir's evolving roadmap. Own strategic relationships with Palantir, including partner governance, product roadmap alignment, and co-marketing initiatives. Lead commercial pursuits: qualifying opportunities, shaping proposals, and working with sector sales teams to close deals. Act as senior sponsor and assurance lead for high-impact engagements, ensuring delivery excellence and risk mitigation. Foster a strong community of practice, leading internal development, mentoring, and capability uplift across engineers and strategists. Represent Kainos in thought leadership forums, customer briefings, and partner events as a visible expert and ambassador. Help the Palantir Venture lead to bootstrap the growing Palantir business at Kainos. MINIMUM (ESSENTIAL) REQUIREMENTS Proven track record of delivering complex Palantir Foundry or AIP solutions at scale (strategist, engineer, architect, or hybrid). Experience leading multi-disciplinary teams, enterprise transformation, or mission-critical programmes with Palantir. Deep understanding of Palantir platform capabilities and delivery models - including implementation risk, scalability, and adoption. Demonstrable leadership in business development, including proposal writing, pre-sales, and sales partnership with platform vendors. Experience mentoring senior team members and building internal capability, standards, and delivery culture. Ability to communicate and influence at executive level, including with senior government and industry stakeholders. Strategic thinking and commercial acumen, able to connect platform capabilities with client goals and market trends. This role may involve access to sensitive government and client assets potentially in Defence and National Security contexts. Consequently, the ability to obtain and maintain UK Security Check (SC) clearance is an essential, mandatory requirement for this position. Without this clearance, you will be unable to access the systems and information necessary to perform the core, mission-critical duties of a Palantir Engineer. For detailed eligibility criteria, including standard residency requirements (typically the last five years in the UK) and the need for full disclosure of convictions, please refer to the dedicated section below. DESIRABLE Experience working directly with Palantir as a partner, client, or employee. Thought leadership in data platforms, responsible AI, or data-driven transformation. Experience shaping GTM (go-to-market) strategies and co-selling with vendors. Established public speaker, blog contributor, or community leader in the Palantir space. Experience setting up Centres of Excellence, capability models, or managed services for platform delivery Willing to work on Defence or national security related projects. Existing UK Security Clearance (SC or above). CAREER PROGRESSION This role sits at the apex of Kainos' Palantir capability. As our lead expert, you will be a key driver of our growth strategy, with potential to evolve into venture lead, senior business or account leadership, partnership management, or cross-practice/sector technical leadership roles. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Jul 08, 2026
Full time
hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. OWN THE STRATEGY BEHIND KAINOS' PALANTIR VENTURE Kainos is one of Palantir's most trusted partners, delivering national-scale transformation in Defence, Healthcare, and Enterprise using Foundry and AIP. As Palantir Services Director, you will lead and shape our entire Palantir capability, from technical direction and client strategy to capability growth, partnership development and commercial performance. This is a leadership role that blends consulting excellence, business development, and technical assurance. You will shape our Palantir offerings, grow our client footprint, guide our relationship with Palantir, and ensure our community of practice continues to thrive and scale. MISSION FOCUS: PROTECTING CITIZENS AND DRIVING NATIONAL OUTCOMES The technical solutions we design, and deliver are mission-critical to the UK's most vital sectors. Working with our partners in Defence, Healthcare, and Enterprise, your efforts will directly translate into tangible public benefit, impacting the safety and well-being of UK citizens: In Defence and National Security: You will be instrumental in delivering the advanced analytics and situational awareness that supports military operations and protects the nation. This is about providing mission commanders with the bespoke, real-time data and clarity they need to make decisions that safeguard personnel and national interests. In Healthcare: Your work will help transform patient care. By building robust, governed Palantir solutions, you will enable the analysis of complex data to create bespoke, tailored care pathways, ultimately leading to better outcomes for patients and a more efficient health service. Across Government and Enterprise: You will apply cutting-edge data and AI capabilities to solve the most complex, high-stakes challenges, ensuring the UK continues to lead through data-driven decision-making and operational excellence. This role is not just about writing code or designing architecture; it is about building the technology that helps protect, heal, and secure the UK. JOB PROFILE DESCRIPTION As Palantir Services Director at Kainos, you will own the vision and execution of our Palantir capability. You will define technical strategy and delivery standards, shape market offerings, lead key client engagements, and develop joint go-to-market initiatives with Palantir and internal sector teams. You will be responsible for commercial growth targets and be a senior lead for sales, pre-sales, and delivery assurance across the portfolio. You will mentor future leaders, oversee capability development, and represent Kainos in the Palantir ecosystem, ensuring our people, projects and partnerships continue to lead the field. RESPONSIBILITIES Contribute to and drive Kainos' Palantir strategy, roadmap, and capability development plans. Serve as the most senior expert in Palantir Foundry and AIP delivery, spanning technical, strategic, and business domains. Lead and shape offerings, accelerators, and solution templates aligned to Palantir's evolving roadmap. Own strategic relationships with Palantir, including partner governance, product roadmap alignment, and co-marketing initiatives. Lead commercial pursuits: qualifying opportunities, shaping proposals, and working with sector sales teams to close deals. Act as senior sponsor and assurance lead for high-impact engagements, ensuring delivery excellence and risk mitigation. Foster a strong community of practice, leading internal development, mentoring, and capability uplift across engineers and strategists. Represent Kainos in thought leadership forums, customer briefings, and partner events as a visible expert and ambassador. Help the Palantir Venture lead to bootstrap the growing Palantir business at Kainos. MINIMUM (ESSENTIAL) REQUIREMENTS Proven track record of delivering complex Palantir Foundry or AIP solutions at scale (strategist, engineer, architect, or hybrid). Experience leading multi-disciplinary teams, enterprise transformation, or mission-critical programmes with Palantir. Deep understanding of Palantir platform capabilities and delivery models - including implementation risk, scalability, and adoption. Demonstrable leadership in business development, including proposal writing, pre-sales, and sales partnership with platform vendors. Experience mentoring senior team members and building internal capability, standards, and delivery culture. Ability to communicate and influence at executive level, including with senior government and industry stakeholders. Strategic thinking and commercial acumen, able to connect platform capabilities with client goals and market trends. This role may involve access to sensitive government and client assets potentially in Defence and National Security contexts. Consequently, the ability to obtain and maintain UK Security Check (SC) clearance is an essential, mandatory requirement for this position. Without this clearance, you will be unable to access the systems and information necessary to perform the core, mission-critical duties of a Palantir Engineer. For detailed eligibility criteria, including standard residency requirements (typically the last five years in the UK) and the need for full disclosure of convictions, please refer to the dedicated section below. DESIRABLE Experience working directly with Palantir as a partner, client, or employee. Thought leadership in data platforms, responsible AI, or data-driven transformation. Experience shaping GTM (go-to-market) strategies and co-selling with vendors. Established public speaker, blog contributor, or community leader in the Palantir space. Experience setting up Centres of Excellence, capability models, or managed services for platform delivery Willing to work on Defence or national security related projects. Existing UK Security Clearance (SC or above). CAREER PROGRESSION This role sits at the apex of Kainos' Palantir capability. As our lead expert, you will be a key driver of our growth strategy, with potential to evolve into venture lead, senior business or account leadership, partnership management, or cross-practice/sector technical leadership roles. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Sales Operations & CRM Administrator Competitive Salary We are looking for a highly organised and proactive Sales Operations & CRM Administrator to support the growth of our expanding commercial function. This role sits at the heart of the business and is responsible for maintaining CRM accuracy, supporting sales reporting, coordinating pipeline management, and ensuring sales and marketing teams have the information they need to perform effectively. The successful candidate will play a key role in building a more data-driven, process-led commercial operation. This is an excellent opportunity for someone who enjoys systems, organisation, reporting, and continuous improvement, with the potential to develop into a broader Commercial Operations or Go-To-Market (GTM) role over time. Key Responsibilities CRM & Data Management Maintain and continuously improve CRM data quality and integrity. Ensure customer, contact, and opportunity records are accurate and up to date. Support CRM development, user adoption, and process compliance. Assist with system improvements, automation, and workflow development. Sales Pipeline & Reporting Own the administration and governance of the sales pipeline. Produce weekly and monthly sales and pipeline reports. Track key commercial KPIs and identify gaps or inconsistencies. Support forecasting, opportunity tracking, and management reporting. Sales Operations Support Prepare quotations, customer documentation, and sales administration. Coordinate follow-up activity and ensure actions are completed. Support customer account reviews and commercial planning activities. Act as a central point of coordination between sales, marketing, operations, and finance. Marketing & Commercial Support Assist with lead management and campaign tracking. Support reporting of marketing activity and lead generation performance. Help develop processes that improve customer engagement and commercial effectiveness. What We re Looking For Essential Experience in sales administration, commercial administration, sales support, or CRM administration. Strong organisational skills with excellent attention to detail. Experience using CRM systems and Microsoft Excel. Ability to produce accurate reports and manage data effectively. Excellent communication skills with a proactive approach. Desirable Experience with HubSpot or similar CRM platforms. Experience within engineering, manufacturing, automotive, fleet, or industrial sectors. Interest in sales operations, CRM strategy, process improvement, or commercial systems. Exposure to marketing, lead management, or customer journey processes. Development Opportunity This role offers genuine progression opportunities within a growing business environment. The successful candidate will have the opportunity to develop expertise across CRM management, sales operations, reporting, automation, commercial systems, and wider go-to-market activities, creating a pathway into future Commercial Operations or CRM leadership roles.
Jul 06, 2026
Full time
Sales Operations & CRM Administrator Competitive Salary We are looking for a highly organised and proactive Sales Operations & CRM Administrator to support the growth of our expanding commercial function. This role sits at the heart of the business and is responsible for maintaining CRM accuracy, supporting sales reporting, coordinating pipeline management, and ensuring sales and marketing teams have the information they need to perform effectively. The successful candidate will play a key role in building a more data-driven, process-led commercial operation. This is an excellent opportunity for someone who enjoys systems, organisation, reporting, and continuous improvement, with the potential to develop into a broader Commercial Operations or Go-To-Market (GTM) role over time. Key Responsibilities CRM & Data Management Maintain and continuously improve CRM data quality and integrity. Ensure customer, contact, and opportunity records are accurate and up to date. Support CRM development, user adoption, and process compliance. Assist with system improvements, automation, and workflow development. Sales Pipeline & Reporting Own the administration and governance of the sales pipeline. Produce weekly and monthly sales and pipeline reports. Track key commercial KPIs and identify gaps or inconsistencies. Support forecasting, opportunity tracking, and management reporting. Sales Operations Support Prepare quotations, customer documentation, and sales administration. Coordinate follow-up activity and ensure actions are completed. Support customer account reviews and commercial planning activities. Act as a central point of coordination between sales, marketing, operations, and finance. Marketing & Commercial Support Assist with lead management and campaign tracking. Support reporting of marketing activity and lead generation performance. Help develop processes that improve customer engagement and commercial effectiveness. What We re Looking For Essential Experience in sales administration, commercial administration, sales support, or CRM administration. Strong organisational skills with excellent attention to detail. Experience using CRM systems and Microsoft Excel. Ability to produce accurate reports and manage data effectively. Excellent communication skills with a proactive approach. Desirable Experience with HubSpot or similar CRM platforms. Experience within engineering, manufacturing, automotive, fleet, or industrial sectors. Interest in sales operations, CRM strategy, process improvement, or commercial systems. Exposure to marketing, lead management, or customer journey processes. Development Opportunity This role offers genuine progression opportunities within a growing business environment. The successful candidate will have the opportunity to develop expertise across CRM management, sales operations, reporting, automation, commercial systems, and wider go-to-market activities, creating a pathway into future Commercial Operations or CRM leadership roles.
The Talent Set are delighted to be working with a fantastic International Development charity to find their Digital Marketing Manager. The current role is an initial 6-month fixed term contract. The charity is very flexible, and the current role can be worked fully remotely. Reporting into the Head of Marketing, the Digital Marketing Manager will be data-driven and results focussed to lead their performance marketing activity with a clear focus on generating income, maximising ROI and delivering supporter growth at scale. You will take ownership of core digital channels including Google & Bing Paid Search and Shopping, Google Grant, Display, YouTube, and SEO. Key Responsibilities: Develop and execute a results-driven digital marketing strategy focused on income generation, conversion, and lifetime supporter value. Maximise value from the Google Ad Grant, ensuring full utilisation within grant constraints while delivering measurable results. Build performance-driven channel plans across Paid Search, Shopping, Display, Video, and SEO, aligned to acquisition and revenue targets. Set up, manage, and continuously optimise Paid Search and Shopping campaigns on Google Ads, Google Grant, and Bing Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA). Deliver Display and YouTube campaigns via Google Ads, managing targeting, placements, and creative testing. Track and report on key income metrics using GA4, GTM, and UTM tagging, with a focus on ROI, revenue per click, and conversion rates. Analyse data to identify trends, optimise campaigns, and deliver insights to inform wider marketing activity. Work with designers and content creators to brief, review, and optimise assets (copy, creative, landing pages). Collaborate with the marketing, and wider Mary s Meals teams to ensure campaigns support broader objectives. Person Specification: Proven, hands-on experience managing the Google Ad Grant, including understanding grant policies, maximising spend, and drive meaningful traffic and conversions. Extensive experience managing Google & Bing Paid Search campaigns (Search and Shopping formats) that deliver income and strong ROI Strong understanding of and experience with Display and YouTube advertising on the Google Ads platform Solid SEO knowledge including on-page optimisation, content strategy, and technical SEO basics Proficiency with Google Analytics 4 (GA4), Google Tag Manager, and implementing tracking strategies Skilled at creating and interpreting performance reports, analysing user journeys, and making data-led decisions Experience managing and optimising for performance metrics (e.g. ROI, CTR, CPA, ROAS) Strong copywriting skills for paid media and the ability to collaborate with creative and content teams Confident managing budgets, forecasting spend, and ensuring cost-effective delivery whilst optimising for revenue generation To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application. We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Oct 01, 2025
Full time
The Talent Set are delighted to be working with a fantastic International Development charity to find their Digital Marketing Manager. The current role is an initial 6-month fixed term contract. The charity is very flexible, and the current role can be worked fully remotely. Reporting into the Head of Marketing, the Digital Marketing Manager will be data-driven and results focussed to lead their performance marketing activity with a clear focus on generating income, maximising ROI and delivering supporter growth at scale. You will take ownership of core digital channels including Google & Bing Paid Search and Shopping, Google Grant, Display, YouTube, and SEO. Key Responsibilities: Develop and execute a results-driven digital marketing strategy focused on income generation, conversion, and lifetime supporter value. Maximise value from the Google Ad Grant, ensuring full utilisation within grant constraints while delivering measurable results. Build performance-driven channel plans across Paid Search, Shopping, Display, Video, and SEO, aligned to acquisition and revenue targets. Set up, manage, and continuously optimise Paid Search and Shopping campaigns on Google Ads, Google Grant, and Bing Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA). Deliver Display and YouTube campaigns via Google Ads, managing targeting, placements, and creative testing. Track and report on key income metrics using GA4, GTM, and UTM tagging, with a focus on ROI, revenue per click, and conversion rates. Analyse data to identify trends, optimise campaigns, and deliver insights to inform wider marketing activity. Work with designers and content creators to brief, review, and optimise assets (copy, creative, landing pages). Collaborate with the marketing, and wider Mary s Meals teams to ensure campaigns support broader objectives. Person Specification: Proven, hands-on experience managing the Google Ad Grant, including understanding grant policies, maximising spend, and drive meaningful traffic and conversions. Extensive experience managing Google & Bing Paid Search campaigns (Search and Shopping formats) that deliver income and strong ROI Strong understanding of and experience with Display and YouTube advertising on the Google Ads platform Solid SEO knowledge including on-page optimisation, content strategy, and technical SEO basics Proficiency with Google Analytics 4 (GA4), Google Tag Manager, and implementing tracking strategies Skilled at creating and interpreting performance reports, analysing user journeys, and making data-led decisions Experience managing and optimising for performance metrics (e.g. ROI, CTR, CPA, ROAS) Strong copywriting skills for paid media and the ability to collaborate with creative and content teams Confident managing budgets, forecasting spend, and ensuring cost-effective delivery whilst optimising for revenue generation To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application. We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Requisition ID: 60546 Position Type: FT Fixed Term Workplace Arrangement: About Kerry Kerry Dairy Ireland is a vertically integrated Dairy Business that encompasses a number of divisions spanning from its Agribusiness (Kerry Dairy Farms) through to Dairy & Nutritional Ingredients & its Dairy Consumer Foods Business. With its strong Dairy heritage, world class sustainability credentials, a deep-rooted connection to its 3000 Farmers & milk suppliers, right through to its portfolio of household favourite Brands, Kerry Dairy are one of the World's Leading Dairy Businesses, with a Revenue in excess of €1.3bn annually. The Dairy Consumer Foods division, is home to a number of the UK & Irelands favourite Dairy & Plant Based Brands (Strings & Things; PURE Dairy-Free; Dairygold, Charleville, Golden Cow, Coleraine, Low Low & Attack a Snak). On top of this, we are the largest supplier of Private Label Dairy spreads in the UK & supply all major Retailers in the UK, Ireland as well as parts of mainland Europe. About the role We're seeking a Senior Strategy Manager to join our team in a newly created role that will be central to defining and driving our ambitious growth agenda. In this position, you'll work closely with the Head of Strategy to design, shape, and mobilise our long-term business strategy. You'll play a pivotal role in identifying and pursuing international expansion opportunities, as well as supporting the development and launch of new incubation brands. Another key part of your remit will be to uncover and seize white-space opportunities that will fuel our future growth. This role is for someone who relishes a challenge, can pivot quickly, and is excited by the prospect of contributing to our growth across multiple critical fronts. We're looking for an individual that can operate at a strategic "30,000-foot" level while also managing executional tasks and seamlessly flexing between the two. Key responsibilities Strategic Leadership & Growth Collaborate with the Head of Strategy on key initiatives, including refreshing our long-term business strategy. Develop aligned sub-strategies, assess growth opportunities (e.g. white space, innovation, tech), and deliver business cases and recommendations. Support evaluations of partnerships, acquisitions, and investments. International Expansion Lead market research to identify and prioritise high-potential international markets. Shape go-to-market strategies, partner with local teams for successful entry, and monitor performance to drive growth and global presence. Incubator Brand Development Drive the expansion of Smug Dairy into the food-to-go category. Deliver marketing plans to boost awareness and trial, explore new channels with GTM teams, and support the development of future incubator brands to sustain innovation. Qualifications and skills Strategic Agility: A proven ability to think strategically and translate insights into actionable plans. Ambiguity is Your Friend: You're comfortable with a role that shifts and evolves, thriving on variety and new challenges. Commercial Acumen: A strong understanding of business drivers, market dynamics, and how to identify profitable growth opportunities. Analytical Prowess: Excellent research and analytical skills, capable of synthesizing complex information into clear, concise insights. Further qualifications and skills Strong collaborator with cross-functional teams and senior stakeholders Proactive self-starter, able to manage multiple priorities Clear and persuasive communicator across diverse audiences Background in strategy, business development, brand management, or international expansion is a plus Please note: We do not accept CVs or candidate profiles from recruitment agencies where Kerry terms of business have not been signed. Additionally, we will not consider or agree to payment of any recruiter fee under these circumstances. This also applies to CVs or candidate profiles sent directly to any Kerry Hiring Managers . Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a "starter kit," investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name. Recruiter: Posting Type: LI
Oct 01, 2025
Full time
Requisition ID: 60546 Position Type: FT Fixed Term Workplace Arrangement: About Kerry Kerry Dairy Ireland is a vertically integrated Dairy Business that encompasses a number of divisions spanning from its Agribusiness (Kerry Dairy Farms) through to Dairy & Nutritional Ingredients & its Dairy Consumer Foods Business. With its strong Dairy heritage, world class sustainability credentials, a deep-rooted connection to its 3000 Farmers & milk suppliers, right through to its portfolio of household favourite Brands, Kerry Dairy are one of the World's Leading Dairy Businesses, with a Revenue in excess of €1.3bn annually. The Dairy Consumer Foods division, is home to a number of the UK & Irelands favourite Dairy & Plant Based Brands (Strings & Things; PURE Dairy-Free; Dairygold, Charleville, Golden Cow, Coleraine, Low Low & Attack a Snak). On top of this, we are the largest supplier of Private Label Dairy spreads in the UK & supply all major Retailers in the UK, Ireland as well as parts of mainland Europe. About the role We're seeking a Senior Strategy Manager to join our team in a newly created role that will be central to defining and driving our ambitious growth agenda. In this position, you'll work closely with the Head of Strategy to design, shape, and mobilise our long-term business strategy. You'll play a pivotal role in identifying and pursuing international expansion opportunities, as well as supporting the development and launch of new incubation brands. Another key part of your remit will be to uncover and seize white-space opportunities that will fuel our future growth. This role is for someone who relishes a challenge, can pivot quickly, and is excited by the prospect of contributing to our growth across multiple critical fronts. We're looking for an individual that can operate at a strategic "30,000-foot" level while also managing executional tasks and seamlessly flexing between the two. Key responsibilities Strategic Leadership & Growth Collaborate with the Head of Strategy on key initiatives, including refreshing our long-term business strategy. Develop aligned sub-strategies, assess growth opportunities (e.g. white space, innovation, tech), and deliver business cases and recommendations. Support evaluations of partnerships, acquisitions, and investments. International Expansion Lead market research to identify and prioritise high-potential international markets. Shape go-to-market strategies, partner with local teams for successful entry, and monitor performance to drive growth and global presence. Incubator Brand Development Drive the expansion of Smug Dairy into the food-to-go category. Deliver marketing plans to boost awareness and trial, explore new channels with GTM teams, and support the development of future incubator brands to sustain innovation. Qualifications and skills Strategic Agility: A proven ability to think strategically and translate insights into actionable plans. Ambiguity is Your Friend: You're comfortable with a role that shifts and evolves, thriving on variety and new challenges. Commercial Acumen: A strong understanding of business drivers, market dynamics, and how to identify profitable growth opportunities. Analytical Prowess: Excellent research and analytical skills, capable of synthesizing complex information into clear, concise insights. Further qualifications and skills Strong collaborator with cross-functional teams and senior stakeholders Proactive self-starter, able to manage multiple priorities Clear and persuasive communicator across diverse audiences Background in strategy, business development, brand management, or international expansion is a plus Please note: We do not accept CVs or candidate profiles from recruitment agencies where Kerry terms of business have not been signed. Additionally, we will not consider or agree to payment of any recruiter fee under these circumstances. This also applies to CVs or candidate profiles sent directly to any Kerry Hiring Managers . Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a "starter kit," investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name. Recruiter: Posting Type: LI
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Product Commercialization Overview Services is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, business experimentation, and data-driven information and risk management services. The Security Solutions (SSO) group leads Mastercard's efforts to develop new solutions that build trust across 4 critical domains (Cyber Security, Identity, Fraud & Decisioning Solutions, and Experience and Disputes), each focused on specific buyer profiles with distinct needs and use cases. The Product Commercialization team guides and enables effective execution of the product development and go-to-market strategies for more than 110 products across SSO. Leveraging the Mastercard-prescribed Studio process, this team specifically tailors commercialization and go to market guidance for every product initiative, ensuring appropriate delivery of all commercialization requirements in alignment with Security Solutions strategic product priorities. The Senior Specialist - Product Commercialization reports to the Vice President - Product Commercialization within the Security Solutions Organization. This role is responsible for developing and managing the commercialization strategies for all products and initiatives within one of the 4 domains. Responsibilities/Role • Develop, streamline and navigate product commercialization processes, activities and resources to bring products/solutions to market quickly and efficiently • Adherence to Commercialization process and methodology that allows for the converting of concepts, research, and ideas into viable products that obtain consumer acceptance, cross into mainstream adoption, and ultimately generate a financial return on innovation • Coordinate with Product managers and other key stakeholders to drive consistency through the Studio Process (Mastercard's product development process), supporting the product teams in managing the product lifecycle, accelerating time to customer value, and driving better business outcomes for Mastercard • Assist with the development of complex GTM plans supporting multiple development models and tailored to scale globally while considering regional nuances. • Work closely with the regional teams to execute on strategy and GTM plans aligned with priorities and revenue optimization • Collaborates with Product managers to document and align all product timelines and roadmaps across the domain • Aligns/reviews product portfolios with Global & Regional Product teams to identify synergies and overlaps between product families and market ready solutions • Drives institutionalized knowledge through consistent documentation across all processes to support knowledge management and ensure consistency and repeatability across projects • Assist with the creation and positioning of product narratives for domain • Assist in collaborating directly with the regional teams, global product teams and customers to evaluate new use cases, optimize and expand use of products and develop market-specific sales, distribution, and pricing strategies. • Support various internal and external strategic engagements with industry leaders, analysts, clients and partners alike specific to the following topics: Financial Crime Risk Management, Scams, Identity, Digital Fraud Risk. Cyber Risks, Systemic Risk (i.e. financial, operational, cyber) All about you • Experience in driving product management and commercialization • Understanding of product development and management principles and concepts. • Ability to understand and translate complex technical concepts into simple, understandable product narratives • Strong oral and written communication skills • Strong analytical and problem-solving skills with excellent attention to detail. Proficiency in Microsoft Excel is required • Strong organizational skills with the ability to multi-task across multiple complex projects concurrently in a fast-paced environment to deliver quality work against aggressive deadlines • Capable of building strong, productive working relationships with internal stakeholders across various geographical and cross-functional disciplines (development, finance, legal, etc.) • Demonstrated willingness to tackle different challenges with a sense of urgency and accountability • Strong Project Management skills Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Oct 01, 2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Product Commercialization Overview Services is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, business experimentation, and data-driven information and risk management services. The Security Solutions (SSO) group leads Mastercard's efforts to develop new solutions that build trust across 4 critical domains (Cyber Security, Identity, Fraud & Decisioning Solutions, and Experience and Disputes), each focused on specific buyer profiles with distinct needs and use cases. The Product Commercialization team guides and enables effective execution of the product development and go-to-market strategies for more than 110 products across SSO. Leveraging the Mastercard-prescribed Studio process, this team specifically tailors commercialization and go to market guidance for every product initiative, ensuring appropriate delivery of all commercialization requirements in alignment with Security Solutions strategic product priorities. The Senior Specialist - Product Commercialization reports to the Vice President - Product Commercialization within the Security Solutions Organization. This role is responsible for developing and managing the commercialization strategies for all products and initiatives within one of the 4 domains. Responsibilities/Role • Develop, streamline and navigate product commercialization processes, activities and resources to bring products/solutions to market quickly and efficiently • Adherence to Commercialization process and methodology that allows for the converting of concepts, research, and ideas into viable products that obtain consumer acceptance, cross into mainstream adoption, and ultimately generate a financial return on innovation • Coordinate with Product managers and other key stakeholders to drive consistency through the Studio Process (Mastercard's product development process), supporting the product teams in managing the product lifecycle, accelerating time to customer value, and driving better business outcomes for Mastercard • Assist with the development of complex GTM plans supporting multiple development models and tailored to scale globally while considering regional nuances. • Work closely with the regional teams to execute on strategy and GTM plans aligned with priorities and revenue optimization • Collaborates with Product managers to document and align all product timelines and roadmaps across the domain • Aligns/reviews product portfolios with Global & Regional Product teams to identify synergies and overlaps between product families and market ready solutions • Drives institutionalized knowledge through consistent documentation across all processes to support knowledge management and ensure consistency and repeatability across projects • Assist with the creation and positioning of product narratives for domain • Assist in collaborating directly with the regional teams, global product teams and customers to evaluate new use cases, optimize and expand use of products and develop market-specific sales, distribution, and pricing strategies. • Support various internal and external strategic engagements with industry leaders, analysts, clients and partners alike specific to the following topics: Financial Crime Risk Management, Scams, Identity, Digital Fraud Risk. Cyber Risks, Systemic Risk (i.e. financial, operational, cyber) All about you • Experience in driving product management and commercialization • Understanding of product development and management principles and concepts. • Ability to understand and translate complex technical concepts into simple, understandable product narratives • Strong oral and written communication skills • Strong analytical and problem-solving skills with excellent attention to detail. Proficiency in Microsoft Excel is required • Strong organizational skills with the ability to multi-task across multiple complex projects concurrently in a fast-paced environment to deliver quality work against aggressive deadlines • Capable of building strong, productive working relationships with internal stakeholders across various geographical and cross-functional disciplines (development, finance, legal, etc.) • Demonstrated willingness to tackle different challenges with a sense of urgency and accountability • Strong Project Management skills Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Client Services Manager Reporting into the Director of Strategic Accounts Flexible on location (Frequent travel is required for the position, with local office attendance) About Experis Experis is a global leader in IT professional resourcing and managed services. We empower organizations across the full lifecycle of technology adoption, providing flexible solutions that adapt to evolving technologies and skill demands. As part of the ManpowerGroup family of brands, we connect top talent with leading companies to drive business success. As an Experis Client Services Manager, you will have: A solution-oriented mindset with a passion for uncovering client challenges and packaging services that deliver measurable results. The drive to own your pipeline, combined with the resilience and energy to maintain high activity levels, will be key to your success. We also expect you to have outstanding communication skills, whether engaging senior decision-makers in target accounts or managing commercial negotiations that build long-term client partnerships. You will be commercially confident, with the ability to discuss product solutions with clients - with experience in payroll solutions, MSP frameworks, and associated digital or Tech-enabled services. A working understanding of resourcing and service delivery models is advantageous, as is familiarity with HR services such as direct recruitment and staffing. The ability to effectively manage both commercial and technical stakeholders will be essential to success in this role. Key Responsibilities New business generation Identify, target, and engage prospects within your industry focus. Generate leads through proactive outbound activity, including calls, digital outreach. Secure and prepare high-quality client meetings. Solution-led client engagement Conduct needs analysis to uncover client challenges and priorities. Apply challenger sales and solution selling methodologies. Position primary Experis products (xxx-MSP, PSL, Payroll) and cross-sell the Experis list of services. Sales execution & pipeline management Build and maintain a healthy pipeline, while also managing your pipeline hygiene. Manage deals through all sales stages to close. Collaborate with technical SMEs and support teams. Collaboration & market insight Understand and utilise the value of data led sales targeting (either self-generated or received) Share market intelligence and competitor insights. Work with Brand Services to drive a targeted GTM strategy (Marketing, Operations, Candidate Communities). Experience/Skills Required B2B new business sales (hunter role). Proven record in achieving/exceeding sales targets. Experience selling MSP/PSL/payroll or recruitment services. Strong commercial management skills. High-energy, self-motivated, and KPI-driven. Stakeholder mapping skills; confident at engaging senior decision-makers. Strong CRM hygiene behaviours. Excellent proficiency in English (working language). Preferred Knowledge of tech-enabled market. Understanding of HR services such as direct recruitment and staffing solutions. Familiarity with digital or Tech-enabled service delivery models. Experience negotiating with technical as well as commercial stakeholders. At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.
Oct 01, 2025
Full time
Client Services Manager Reporting into the Director of Strategic Accounts Flexible on location (Frequent travel is required for the position, with local office attendance) About Experis Experis is a global leader in IT professional resourcing and managed services. We empower organizations across the full lifecycle of technology adoption, providing flexible solutions that adapt to evolving technologies and skill demands. As part of the ManpowerGroup family of brands, we connect top talent with leading companies to drive business success. As an Experis Client Services Manager, you will have: A solution-oriented mindset with a passion for uncovering client challenges and packaging services that deliver measurable results. The drive to own your pipeline, combined with the resilience and energy to maintain high activity levels, will be key to your success. We also expect you to have outstanding communication skills, whether engaging senior decision-makers in target accounts or managing commercial negotiations that build long-term client partnerships. You will be commercially confident, with the ability to discuss product solutions with clients - with experience in payroll solutions, MSP frameworks, and associated digital or Tech-enabled services. A working understanding of resourcing and service delivery models is advantageous, as is familiarity with HR services such as direct recruitment and staffing. The ability to effectively manage both commercial and technical stakeholders will be essential to success in this role. Key Responsibilities New business generation Identify, target, and engage prospects within your industry focus. Generate leads through proactive outbound activity, including calls, digital outreach. Secure and prepare high-quality client meetings. Solution-led client engagement Conduct needs analysis to uncover client challenges and priorities. Apply challenger sales and solution selling methodologies. Position primary Experis products (xxx-MSP, PSL, Payroll) and cross-sell the Experis list of services. Sales execution & pipeline management Build and maintain a healthy pipeline, while also managing your pipeline hygiene. Manage deals through all sales stages to close. Collaborate with technical SMEs and support teams. Collaboration & market insight Understand and utilise the value of data led sales targeting (either self-generated or received) Share market intelligence and competitor insights. Work with Brand Services to drive a targeted GTM strategy (Marketing, Operations, Candidate Communities). Experience/Skills Required B2B new business sales (hunter role). Proven record in achieving/exceeding sales targets. Experience selling MSP/PSL/payroll or recruitment services. Strong commercial management skills. High-energy, self-motivated, and KPI-driven. Stakeholder mapping skills; confident at engaging senior decision-makers. Strong CRM hygiene behaviours. Excellent proficiency in English (working language). Preferred Knowledge of tech-enabled market. Understanding of HR services such as direct recruitment and staffing solutions. Familiarity with digital or Tech-enabled service delivery models. Experience negotiating with technical as well as commercial stakeholders. At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland is the world's largest Caterpillar dealer, we seeking a highly motivated experienced E-commerce Growth Manager to lead the growth and optimisation of our (PCC) platform. Job Description: This is a pivotal role that blends commercial strategy, digital innovation, analytics, and cross-functional collaboration to drive online parts sales. While the core platform is managed externally by Caterpillar, you will play a key role in influencing its performance through digital insights, platform optimisation, internal feedback, and stakeholder engagement. This is a strategic role with hands-on execution responsibilities, focused on driving online sales, customer adoption, and digital transformation across our aftermarket parts business. eCommerce Sales Growth & Management Drive online sales of aftermarket parts and services through PCC. Develop and execute commercial plans to meet digital sales and self-service targets. Optimise the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Increase connected asset subscriptions and manage the digital sales pipeline. Digital Strategy & Execution Lead go-to-market planning for new and existing digital tools and applications. Coordinate product training and support to drive adoption and usage. Act as a key advocate for platform enhancements, using customer and dealer feedback to influence future development. Support seamless onboarding experiences for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Own all analytics functions: GA4 setup, GTM tagging, and dashboard creation in Looker Studio. Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Diagnose friction points in the user journey and implement conversion optimisation tactics. Stakeholder Engagement & Collaboration Act as the primary liaison with Caterpillar's e-commerce team. Work closely with Finning Sales, Marketing, and Aftermarket teams to ensure strategic alignment. Lead development of tutorials, case studies, and promotional content to support adoption. Knowledge, Skills & Experience: Minimum 3-5 years in eCommerce or digital sales roles. Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialisation. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimisation. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development The chance to shape the future of digital customer experience in a high-impact industry At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Oct 01, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland is the world's largest Caterpillar dealer, we seeking a highly motivated experienced E-commerce Growth Manager to lead the growth and optimisation of our (PCC) platform. Job Description: This is a pivotal role that blends commercial strategy, digital innovation, analytics, and cross-functional collaboration to drive online parts sales. While the core platform is managed externally by Caterpillar, you will play a key role in influencing its performance through digital insights, platform optimisation, internal feedback, and stakeholder engagement. This is a strategic role with hands-on execution responsibilities, focused on driving online sales, customer adoption, and digital transformation across our aftermarket parts business. eCommerce Sales Growth & Management Drive online sales of aftermarket parts and services through PCC. Develop and execute commercial plans to meet digital sales and self-service targets. Optimise the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Increase connected asset subscriptions and manage the digital sales pipeline. Digital Strategy & Execution Lead go-to-market planning for new and existing digital tools and applications. Coordinate product training and support to drive adoption and usage. Act as a key advocate for platform enhancements, using customer and dealer feedback to influence future development. Support seamless onboarding experiences for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Own all analytics functions: GA4 setup, GTM tagging, and dashboard creation in Looker Studio. Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Diagnose friction points in the user journey and implement conversion optimisation tactics. Stakeholder Engagement & Collaboration Act as the primary liaison with Caterpillar's e-commerce team. Work closely with Finning Sales, Marketing, and Aftermarket teams to ensure strategic alignment. Lead development of tutorials, case studies, and promotional content to support adoption. Knowledge, Skills & Experience: Minimum 3-5 years in eCommerce or digital sales roles. Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialisation. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimisation. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development The chance to shape the future of digital customer experience in a high-impact industry At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Global SME Product Management - Construction Industry Lead Job Title: Director, Global SME Product Management - Construction Industry Lead Location: Europe (preference: Dublin / Lisbon / UK) Position Overview: Mastercard is a technology company in the global payments space. We connect consumers, financial institutions, merchants, governments, and businesses worldwide, enabling them to use electronic forms of payment instead of cash and checks. We use technology and data-driven insights to make electronic payments more convenient, secure, and efficient for people everywhere. Our business has a global reach-extending to more than 210 countries and territories-and continues to experience growth in a world where 85% of retail transactions are still made in cash and checks. Micro, Small, and Medium Businesses (SMEs) are a critical driver of global economic growth and represent 75% of the worldwide workforce and about 50% of the global GDP. Additionally, SMEs foster inclusion, as minorities own 45% of small businesses, and 1/3 of small businesses are women-owned. As such, SMEs have become a top priority for many governments and enterprises. Mastercard's segment strategy is based on continuing to drive growth in core products, in addition to driving additional long-term growth by developing new innovative solutions and expanding product distribution in selected industries - Construction being one of them. The successful candidate needs to have an understanding of the Construction industry to be able to customize our SME value proposition, and partner with the various Mastercard regional & global stakeholders, along with banks, acquirers, fintech & other SME service providers, to identify strategic growth opportunities, allowing us to serve better all SMEs in the Construction industry, through multiple distribution channels. Key Responsibilities: • Develop and execute a Global strategy, focused on small and medium-sized companies, to capture the cardable payment opportunity in the Construction vertical - including issuing and acceptance. • Identify and define key partners such as ISVs, marketplaces, and financial institutions, with a targeted approach to the Construction vertical, and enable them as distribution partners for Mastercard solutions. • Engage directly with key channel partners to gather feedback, drive program adoption, and act as a trusted advisor, ensuring our operational framework directly contributes to their success. • Assess and partner with global/regional/local players, focused on the Construction industry, to enhance Mastercard SME payment offer for SMEs. • Accelerate efforts to drive incremental volumes and revenues across the regions, on the Construction vertical. • Develop a dedicated value proposition to SMEs operating in the Construction industry, including domestic & cross-border flows and focusing on enabling SME card acceptance. • Provide trends, insights, and changes to the SME landscape to support our industry/segment strategy beyond card. • Collaborate with global & regional SME segment product teams on ensuring SME products and solutions are developed and enhanced with SME and non-bank distribution partners' inputs in mind and according to the SME product distribution standards. • Map the Construction ecosystem globally and identify key regions & markets to develop a pipeline to penetrate further on SME B2B payment flows, leveraging Mastercard and partners' solutions for issuing, acceptance and cross-border flows. • Partner with global government, fintech, digital partnerships and GPS teams to identify potential SME Construction use cases. • Map SME distribution partners' capabilities, product offerings, needs, and gaps to identify product synergies. • Develop the right distribution model and commercial terms, negotiate, and lead the contractual efforts with prospective partners. • Develop industry-specific use cases, playbooks, and distribution model archetypes that can be leveraged for scaling efforts. • Collaborate with colleagues to capture more SME Flows in the Construction industry. • Provide support for the sales teams in pre- and after-sales partner meetings with a detailed understanding of product features to identify and implement solutions (in partnership with the Customer Solutions Centre and the local product team). • Draft, keep and customize the SME narrative of the current go-to-market materials, such as bulletins, sales, and training materials, to support new and enhanced products in the SME Central Hub that can drive the SME Construction strategy • Maintain distribution partners' pipeline and track performance and value of efforts. • Distribution and communication of all Thought Leadership/Best Practice Sharing in the Construction and embedded finance space • SME Construction flows and industries identification to drive increased revenue and help us win new deals. • GTM/Rollout support for all new construction-related solutions, partnerships and initiatives. Product knowledge/training through certification, ensuring consistent SME B2B and embedded finance narrative across teams: for SME Product & BD Teams All About You: • Experience and knowledge of the Construction sector, in particular SME players, is needed. • Experience in financial services and payments with an understanding of competitive offerings and industry trends; international market knowledge/experience; SME banking or SME payment experience is a plus. • Experience at a top-tier management consulting firm is a strong plus. • A results-oriented mindset with a focus on driving measurable outcomes and ROI from channel partnerships. • Able to navigate conversations that are both technical and business-oriented. • Excellent writing skills and experience creating training materials, product guides, etc. • Strong B2B and embedded payments experience and understanding of SME B2B flows, i.e. accounts payable, embedded finance, trade use cases. • Able to work independently and with minimal guidance. • Self-motivated and thrives in a fast-paced environment; ready to take on stretch goals. • Flexible and creative, able to not only adapt but also thrive in a constantly changing environment with the ability to multitask and adjust to evolving responsibilities. • Ability to "storyboard" and develop visually compelling presentations with clear logic and structure. • Ability to lead initiatives from start to finish, with excellent time management and organizational skills. • Build cross-functional organizational relationships and ensure the establishment of an internal network to execute against strategy successfully. • Strong customer relationship-building and management skills that result in meeting and managing the demands of our internal and external customers. • Fluent in English. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Oct 01, 2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Global SME Product Management - Construction Industry Lead Job Title: Director, Global SME Product Management - Construction Industry Lead Location: Europe (preference: Dublin / Lisbon / UK) Position Overview: Mastercard is a technology company in the global payments space. We connect consumers, financial institutions, merchants, governments, and businesses worldwide, enabling them to use electronic forms of payment instead of cash and checks. We use technology and data-driven insights to make electronic payments more convenient, secure, and efficient for people everywhere. Our business has a global reach-extending to more than 210 countries and territories-and continues to experience growth in a world where 85% of retail transactions are still made in cash and checks. Micro, Small, and Medium Businesses (SMEs) are a critical driver of global economic growth and represent 75% of the worldwide workforce and about 50% of the global GDP. Additionally, SMEs foster inclusion, as minorities own 45% of small businesses, and 1/3 of small businesses are women-owned. As such, SMEs have become a top priority for many governments and enterprises. Mastercard's segment strategy is based on continuing to drive growth in core products, in addition to driving additional long-term growth by developing new innovative solutions and expanding product distribution in selected industries - Construction being one of them. The successful candidate needs to have an understanding of the Construction industry to be able to customize our SME value proposition, and partner with the various Mastercard regional & global stakeholders, along with banks, acquirers, fintech & other SME service providers, to identify strategic growth opportunities, allowing us to serve better all SMEs in the Construction industry, through multiple distribution channels. Key Responsibilities: • Develop and execute a Global strategy, focused on small and medium-sized companies, to capture the cardable payment opportunity in the Construction vertical - including issuing and acceptance. • Identify and define key partners such as ISVs, marketplaces, and financial institutions, with a targeted approach to the Construction vertical, and enable them as distribution partners for Mastercard solutions. • Engage directly with key channel partners to gather feedback, drive program adoption, and act as a trusted advisor, ensuring our operational framework directly contributes to their success. • Assess and partner with global/regional/local players, focused on the Construction industry, to enhance Mastercard SME payment offer for SMEs. • Accelerate efforts to drive incremental volumes and revenues across the regions, on the Construction vertical. • Develop a dedicated value proposition to SMEs operating in the Construction industry, including domestic & cross-border flows and focusing on enabling SME card acceptance. • Provide trends, insights, and changes to the SME landscape to support our industry/segment strategy beyond card. • Collaborate with global & regional SME segment product teams on ensuring SME products and solutions are developed and enhanced with SME and non-bank distribution partners' inputs in mind and according to the SME product distribution standards. • Map the Construction ecosystem globally and identify key regions & markets to develop a pipeline to penetrate further on SME B2B payment flows, leveraging Mastercard and partners' solutions for issuing, acceptance and cross-border flows. • Partner with global government, fintech, digital partnerships and GPS teams to identify potential SME Construction use cases. • Map SME distribution partners' capabilities, product offerings, needs, and gaps to identify product synergies. • Develop the right distribution model and commercial terms, negotiate, and lead the contractual efforts with prospective partners. • Develop industry-specific use cases, playbooks, and distribution model archetypes that can be leveraged for scaling efforts. • Collaborate with colleagues to capture more SME Flows in the Construction industry. • Provide support for the sales teams in pre- and after-sales partner meetings with a detailed understanding of product features to identify and implement solutions (in partnership with the Customer Solutions Centre and the local product team). • Draft, keep and customize the SME narrative of the current go-to-market materials, such as bulletins, sales, and training materials, to support new and enhanced products in the SME Central Hub that can drive the SME Construction strategy • Maintain distribution partners' pipeline and track performance and value of efforts. • Distribution and communication of all Thought Leadership/Best Practice Sharing in the Construction and embedded finance space • SME Construction flows and industries identification to drive increased revenue and help us win new deals. • GTM/Rollout support for all new construction-related solutions, partnerships and initiatives. Product knowledge/training through certification, ensuring consistent SME B2B and embedded finance narrative across teams: for SME Product & BD Teams All About You: • Experience and knowledge of the Construction sector, in particular SME players, is needed. • Experience in financial services and payments with an understanding of competitive offerings and industry trends; international market knowledge/experience; SME banking or SME payment experience is a plus. • Experience at a top-tier management consulting firm is a strong plus. • A results-oriented mindset with a focus on driving measurable outcomes and ROI from channel partnerships. • Able to navigate conversations that are both technical and business-oriented. • Excellent writing skills and experience creating training materials, product guides, etc. • Strong B2B and embedded payments experience and understanding of SME B2B flows, i.e. accounts payable, embedded finance, trade use cases. • Able to work independently and with minimal guidance. • Self-motivated and thrives in a fast-paced environment; ready to take on stretch goals. • Flexible and creative, able to not only adapt but also thrive in a constantly changing environment with the ability to multitask and adjust to evolving responsibilities. • Ability to "storyboard" and develop visually compelling presentations with clear logic and structure. • Ability to lead initiatives from start to finish, with excellent time management and organizational skills. • Build cross-functional organizational relationships and ensure the establishment of an internal network to execute against strategy successfully. • Strong customer relationship-building and management skills that result in meeting and managing the demands of our internal and external customers. • Fluent in English. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Join our payer solutions team in IQVIA Real-World Solutions! Our global HE/HTA/Value & Access Category team is seeking a Product Strategy Lead to develop offerings for Payer customers. We focus on creating global solutions that help clients design and execute evidence generation strategies, meeting payer and health technology assessment (HTA) requirements, and effectively communicating their product's value story. Our integrated solutions are built on deep local knowledge of payers, global and local implementation capabilities, and unparalleled access to data. We excel in developing evidence generation strategies that maximize market access success, generating timely and cost-efficient evidence, and crafting compelling value stories for stakeholders. Our expertise spans health economics, statistics, pricing, market access, and real-world data. We believe in tailored solutions over templated approaches, requiring out-of-the-box thinkers to design the most suitable solutions for our clients. This role will focus on expanding our Value & Access offerings. It's a high-visibility opportunity to join a small but dynamic team, where the right candidate will find the pace and opportunities as energizing as we do! Role Description As a Product Strategy Leader, you will connect client and market intelligence with product development and delivery. This role offers strong future development prospects, with career paths leading to senior sales support, thought leadership, or operational management positions within and beyond Value & Access. You will take ownership of developing client-centric products, ensuring IQVIA articulates differentiation and excellence, securing client projects, and achieving market leadership. Utilizing market research, client and account team development, and dedicated delivery teams, you will develop product market requirements, a product development roadmap with defined growth and margin targets, and market-competitive product positioning. Accountabilities Strategy Setting and Market Building Implement HE/HTA/V&A business vision and objectives, driving strategic development. Identify key customer requirements for product solutions, quality, services, and pricing. Quantify demand and growth for the product. Collaborate with Marketing and Subject Matter Experts to evolve/create new value & access offerings, including AI-driven solutions. Build and maintain external stakeholder relationships to enhance IQVIA's market positioning, data access, and relationships with key influencers. Contribute to IQVIA's thought leadership development. Develop product-specific investment and business cases. Client Leadership and Product Delivery Present educational and go-to-market materials about the offerings internally and externally. Coordinate development and facilitate sharing of best practices and training materials. Develop case studies to highlight IQVIA's differentiation and expertise in delivering integrated solutions. Work with global and regional GTM teams to: Consult with customers to fully understand their needs. Profile and target customers whose pipeline and strategies will require the product and support account planning. Develop annual product growth plans, forecasting product value and associated margin targets. Drive the sales of integrated solutions through active collaboration, providing product-specific SME services during proposal and bid-defense preparation. Support teams of RWS professionals in the design, development, and delivery of complex projects to a high standard, meeting or exceeding client expectations. Desired Qualifications, Skills, and Experience Master's Degree. At least 10 years of professional experience in consulting, pharmaceutical, and healthcare industries with a focus on HTA, HEOR, and market access. Experience with AI/ML is a plus. Proven ability to build relationships, identify client pain points, and develop custom solutions targeted at Market Access stakeholders. A track record of driving HQ/global deals, aligned with suitable offerings development experience. An established network of contacts in the pharmaceutical industry and payers. A high degree of understanding of the processes underpinning payer evaluation and the factors and drivers impacting product development. Deep commercial awareness of the healthcare, health technology, and pharmaceutical industries, gained through experience. Demonstrated experience in market needs assessments and value proposition development. Ability to express ideas clearly and concisely, tailoring messages to target audiences with the gravitas to build relationships and sell services. Maintains a constant focus on industry, client, and competitive trends in the life sciences industry, applying this knowledge to both active client engagements and business/client development activities. Applies an analytical approach to solving problems and reaching logical conclusions, gathering information from various sources and quickly understanding it. Works effectively with complicated, conflicting, or ambiguous information, identifying underlying patterns and causes. Ability to speak clearly and fluently, demonstrating a logical, structured approach, adapting to the needs of the situation and audience, ensuring strong two-way communication. Ability to write clearly and succinctly, adapting style and content to meet the demands of the situation and audience. Communicates clearly and effectively, using well-structured, logical arguments and avoiding unnecessary technical or complex language. Considers the flow of money and resources through an organization, seeking to achieve commercial objectives such as profitability to ensure competitiveness and success. Builds supportive relationships within a team, based on trust and respect. Listens to others, adapts to different work styles, and focuses on shared goals. Willing to challenge others and accept challenges to achieve the best results for the team. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Oct 01, 2025
Full time
Join our payer solutions team in IQVIA Real-World Solutions! Our global HE/HTA/Value & Access Category team is seeking a Product Strategy Lead to develop offerings for Payer customers. We focus on creating global solutions that help clients design and execute evidence generation strategies, meeting payer and health technology assessment (HTA) requirements, and effectively communicating their product's value story. Our integrated solutions are built on deep local knowledge of payers, global and local implementation capabilities, and unparalleled access to data. We excel in developing evidence generation strategies that maximize market access success, generating timely and cost-efficient evidence, and crafting compelling value stories for stakeholders. Our expertise spans health economics, statistics, pricing, market access, and real-world data. We believe in tailored solutions over templated approaches, requiring out-of-the-box thinkers to design the most suitable solutions for our clients. This role will focus on expanding our Value & Access offerings. It's a high-visibility opportunity to join a small but dynamic team, where the right candidate will find the pace and opportunities as energizing as we do! Role Description As a Product Strategy Leader, you will connect client and market intelligence with product development and delivery. This role offers strong future development prospects, with career paths leading to senior sales support, thought leadership, or operational management positions within and beyond Value & Access. You will take ownership of developing client-centric products, ensuring IQVIA articulates differentiation and excellence, securing client projects, and achieving market leadership. Utilizing market research, client and account team development, and dedicated delivery teams, you will develop product market requirements, a product development roadmap with defined growth and margin targets, and market-competitive product positioning. Accountabilities Strategy Setting and Market Building Implement HE/HTA/V&A business vision and objectives, driving strategic development. Identify key customer requirements for product solutions, quality, services, and pricing. Quantify demand and growth for the product. Collaborate with Marketing and Subject Matter Experts to evolve/create new value & access offerings, including AI-driven solutions. Build and maintain external stakeholder relationships to enhance IQVIA's market positioning, data access, and relationships with key influencers. Contribute to IQVIA's thought leadership development. Develop product-specific investment and business cases. Client Leadership and Product Delivery Present educational and go-to-market materials about the offerings internally and externally. Coordinate development and facilitate sharing of best practices and training materials. Develop case studies to highlight IQVIA's differentiation and expertise in delivering integrated solutions. Work with global and regional GTM teams to: Consult with customers to fully understand their needs. Profile and target customers whose pipeline and strategies will require the product and support account planning. Develop annual product growth plans, forecasting product value and associated margin targets. Drive the sales of integrated solutions through active collaboration, providing product-specific SME services during proposal and bid-defense preparation. Support teams of RWS professionals in the design, development, and delivery of complex projects to a high standard, meeting or exceeding client expectations. Desired Qualifications, Skills, and Experience Master's Degree. At least 10 years of professional experience in consulting, pharmaceutical, and healthcare industries with a focus on HTA, HEOR, and market access. Experience with AI/ML is a plus. Proven ability to build relationships, identify client pain points, and develop custom solutions targeted at Market Access stakeholders. A track record of driving HQ/global deals, aligned with suitable offerings development experience. An established network of contacts in the pharmaceutical industry and payers. A high degree of understanding of the processes underpinning payer evaluation and the factors and drivers impacting product development. Deep commercial awareness of the healthcare, health technology, and pharmaceutical industries, gained through experience. Demonstrated experience in market needs assessments and value proposition development. Ability to express ideas clearly and concisely, tailoring messages to target audiences with the gravitas to build relationships and sell services. Maintains a constant focus on industry, client, and competitive trends in the life sciences industry, applying this knowledge to both active client engagements and business/client development activities. Applies an analytical approach to solving problems and reaching logical conclusions, gathering information from various sources and quickly understanding it. Works effectively with complicated, conflicting, or ambiguous information, identifying underlying patterns and causes. Ability to speak clearly and fluently, demonstrating a logical, structured approach, adapting to the needs of the situation and audience, ensuring strong two-way communication. Ability to write clearly and succinctly, adapting style and content to meet the demands of the situation and audience. Communicates clearly and effectively, using well-structured, logical arguments and avoiding unnecessary technical or complex language. Considers the flow of money and resources through an organization, seeking to achieve commercial objectives such as profitability to ensure competitiveness and success. Builds supportive relationships within a team, based on trust and respect. Listens to others, adapts to different work styles, and focuses on shared goals. Willing to challenge others and accept challenges to achieve the best results for the team. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland is the world's largest Caterpillar dealer, we seeking a highly motivated experienced E-commerce Growth Manager to lead the growth and optimisation of our (PCC) platform. Job Description: This is a pivotal role that blends commercial strategy, digital innovation, analytics, and cross-functional collaboration to drive online parts sales. While the core platform is managed externally by Caterpillar, you will play a key role in influencing its performance through digital insights, platform optimisation, internal feedback, and stakeholder engagement. This is a strategic role with hands-on execution responsibilities, focused on driving online sales, customer adoption, and digital transformation across our aftermarket parts business. eCommerce Sales Growth & Management Drive online sales of aftermarket parts and services through PCC. Develop and execute commercial plans to meet digital sales and self-service targets. Optimise the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Increase connected asset subscriptions and manage the digital sales pipeline. Digital Strategy & Execution Lead go-to-market planning for new and existing digital tools and applications. Coordinate product training and support to drive adoption and usage. Act as a key advocate for platform enhancements, using customer and dealer feedback to influence future development. Support seamless onboarding experiences for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Own all analytics functions: GA4 setup, GTM tagging, and dashboard creation in Looker Studio. Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Diagnose friction points in the user journey and implement conversion optimisation tactics. Stakeholder Engagement & Collaboration Act as the primary liaison with Caterpillar's e-commerce team. Work closely with Finning Sales, Marketing, and Aftermarket teams to ensure strategic alignment. Lead development of tutorials, case studies, and promotional content to support adoption. Knowledge, Skills & Experience: Minimum 3-5 years in eCommerce or digital sales roles. Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialisation. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimisation. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development The chance to shape the future of digital customer experience in a high-impact industry At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Oct 01, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland is the world's largest Caterpillar dealer, we seeking a highly motivated experienced E-commerce Growth Manager to lead the growth and optimisation of our (PCC) platform. Job Description: This is a pivotal role that blends commercial strategy, digital innovation, analytics, and cross-functional collaboration to drive online parts sales. While the core platform is managed externally by Caterpillar, you will play a key role in influencing its performance through digital insights, platform optimisation, internal feedback, and stakeholder engagement. This is a strategic role with hands-on execution responsibilities, focused on driving online sales, customer adoption, and digital transformation across our aftermarket parts business. eCommerce Sales Growth & Management Drive online sales of aftermarket parts and services through PCC. Develop and execute commercial plans to meet digital sales and self-service targets. Optimise the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Increase connected asset subscriptions and manage the digital sales pipeline. Digital Strategy & Execution Lead go-to-market planning for new and existing digital tools and applications. Coordinate product training and support to drive adoption and usage. Act as a key advocate for platform enhancements, using customer and dealer feedback to influence future development. Support seamless onboarding experiences for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Own all analytics functions: GA4 setup, GTM tagging, and dashboard creation in Looker Studio. Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Diagnose friction points in the user journey and implement conversion optimisation tactics. Stakeholder Engagement & Collaboration Act as the primary liaison with Caterpillar's e-commerce team. Work closely with Finning Sales, Marketing, and Aftermarket teams to ensure strategic alignment. Lead development of tutorials, case studies, and promotional content to support adoption. Knowledge, Skills & Experience: Minimum 3-5 years in eCommerce or digital sales roles. Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialisation. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimisation. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development The chance to shape the future of digital customer experience in a high-impact industry At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland is the world's largest Caterpillar dealer, we seeking a highly motivated experienced E-commerce Growth Manager to lead the growth and optimisation of our (PCC) platform. Job Description: This is a pivotal role that blends commercial strategy, digital innovation, analytics, and cross-functional collaboration to drive online parts sales. While the core platform is managed externally by Caterpillar, you will play a key role in influencing its performance through digital insights, platform optimisation, internal feedback, and stakeholder engagement. This is a strategic role with hands-on execution responsibilities, focused on driving online sales, customer adoption, and digital transformation across our aftermarket parts business. eCommerce Sales Growth & Management Drive online sales of aftermarket parts and services through PCC. Develop and execute commercial plans to meet digital sales and self-service targets. Optimise the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Increase connected asset subscriptions and manage the digital sales pipeline. Digital Strategy & Execution Lead go-to-market planning for new and existing digital tools and applications. Coordinate product training and support to drive adoption and usage. Act as a key advocate for platform enhancements, using customer and dealer feedback to influence future development. Support seamless onboarding experiences for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Own all analytics functions: GA4 setup, GTM tagging, and dashboard creation in Looker Studio. Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Diagnose friction points in the user journey and implement conversion optimisation tactics. Stakeholder Engagement & Collaboration Act as the primary liaison with Caterpillar's e-commerce team. Work closely with Finning Sales, Marketing, and Aftermarket teams to ensure strategic alignment. Lead development of tutorials, case studies, and promotional content to support adoption. Knowledge, Skills & Experience: Minimum 3-5 years in eCommerce or digital sales roles. Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialisation. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimisation. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development The chance to shape the future of digital customer experience in a high-impact industry At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Oct 01, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland is the world's largest Caterpillar dealer, we seeking a highly motivated experienced E-commerce Growth Manager to lead the growth and optimisation of our (PCC) platform. Job Description: This is a pivotal role that blends commercial strategy, digital innovation, analytics, and cross-functional collaboration to drive online parts sales. While the core platform is managed externally by Caterpillar, you will play a key role in influencing its performance through digital insights, platform optimisation, internal feedback, and stakeholder engagement. This is a strategic role with hands-on execution responsibilities, focused on driving online sales, customer adoption, and digital transformation across our aftermarket parts business. eCommerce Sales Growth & Management Drive online sales of aftermarket parts and services through PCC. Develop and execute commercial plans to meet digital sales and self-service targets. Optimise the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Increase connected asset subscriptions and manage the digital sales pipeline. Digital Strategy & Execution Lead go-to-market planning for new and existing digital tools and applications. Coordinate product training and support to drive adoption and usage. Act as a key advocate for platform enhancements, using customer and dealer feedback to influence future development. Support seamless onboarding experiences for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Own all analytics functions: GA4 setup, GTM tagging, and dashboard creation in Looker Studio. Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Diagnose friction points in the user journey and implement conversion optimisation tactics. Stakeholder Engagement & Collaboration Act as the primary liaison with Caterpillar's e-commerce team. Work closely with Finning Sales, Marketing, and Aftermarket teams to ensure strategic alignment. Lead development of tutorials, case studies, and promotional content to support adoption. Knowledge, Skills & Experience: Minimum 3-5 years in eCommerce or digital sales roles. Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialisation. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimisation. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development The chance to shape the future of digital customer experience in a high-impact industry At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland is the world's largest Caterpillar dealer, we seeking a highly motivated experienced E-commerce Growth Manager to lead the growth and optimisation of our (PCC) platform. Job Description: This is a pivotal role that blends commercial strategy, digital innovation, analytics, and cross-functional collaboration to drive online parts sales. While the core platform is managed externally by Caterpillar, you will play a key role in influencing its performance through digital insights, platform optimisation, internal feedback, and stakeholder engagement. This is a strategic role with hands-on execution responsibilities, focused on driving online sales, customer adoption, and digital transformation across our aftermarket parts business. eCommerce Sales Growth & Management Drive online sales of aftermarket parts and services through PCC. Develop and execute commercial plans to meet digital sales and self-service targets. Optimise the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Increase connected asset subscriptions and manage the digital sales pipeline. Digital Strategy & Execution Lead go-to-market planning for new and existing digital tools and applications. Coordinate product training and support to drive adoption and usage. Act as a key advocate for platform enhancements, using customer and dealer feedback to influence future development. Support seamless onboarding experiences for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Own all analytics functions: GA4 setup, GTM tagging, and dashboard creation in Looker Studio. Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Diagnose friction points in the user journey and implement conversion optimisation tactics. Stakeholder Engagement & Collaboration Act as the primary liaison with Caterpillar's e-commerce team. Work closely with Finning Sales, Marketing, and Aftermarket teams to ensure strategic alignment. Lead development of tutorials, case studies, and promotional content to support adoption. Knowledge, Skills & Experience: Minimum 3-5 years in eCommerce or digital sales roles. Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialisation. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimisation. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development The chance to shape the future of digital customer experience in a high-impact industry At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Oct 01, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland is the world's largest Caterpillar dealer, we seeking a highly motivated experienced E-commerce Growth Manager to lead the growth and optimisation of our (PCC) platform. Job Description: This is a pivotal role that blends commercial strategy, digital innovation, analytics, and cross-functional collaboration to drive online parts sales. While the core platform is managed externally by Caterpillar, you will play a key role in influencing its performance through digital insights, platform optimisation, internal feedback, and stakeholder engagement. This is a strategic role with hands-on execution responsibilities, focused on driving online sales, customer adoption, and digital transformation across our aftermarket parts business. eCommerce Sales Growth & Management Drive online sales of aftermarket parts and services through PCC. Develop and execute commercial plans to meet digital sales and self-service targets. Optimise the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Increase connected asset subscriptions and manage the digital sales pipeline. Digital Strategy & Execution Lead go-to-market planning for new and existing digital tools and applications. Coordinate product training and support to drive adoption and usage. Act as a key advocate for platform enhancements, using customer and dealer feedback to influence future development. Support seamless onboarding experiences for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Own all analytics functions: GA4 setup, GTM tagging, and dashboard creation in Looker Studio. Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Diagnose friction points in the user journey and implement conversion optimisation tactics. Stakeholder Engagement & Collaboration Act as the primary liaison with Caterpillar's e-commerce team. Work closely with Finning Sales, Marketing, and Aftermarket teams to ensure strategic alignment. Lead development of tutorials, case studies, and promotional content to support adoption. Knowledge, Skills & Experience: Minimum 3-5 years in eCommerce or digital sales roles. Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialisation. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimisation. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development The chance to shape the future of digital customer experience in a high-impact industry At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Join our payer solutions team in IQVIA Real-World Solutions! Our global HE/HTA/Value & Access Category team is seeking a Product Strategy Lead to develop offerings for Payer customers. We focus on creating global solutions that help clients design and execute evidence generation strategies, meeting payer and health technology assessment (HTA) requirements, and effectively communicating their product's value story. Our integrated solutions are built on deep local knowledge of payers, global and local implementation capabilities, and unparalleled access to data. We excel in developing evidence generation strategies that maximize market access success, generating timely and cost-efficient evidence, and crafting compelling value stories for stakeholders. Our expertise spans health economics, statistics, pricing, market access, and real-world data. We believe in tailored solutions over templated approaches, requiring out-of-the-box thinkers to design the most suitable solutions for our clients. This role will focus on expanding our Value & Access offerings. It's a high-visibility opportunity to join a small but dynamic team, where the right candidate will find the pace and opportunities as energizing as we do! Role Description As a Product Strategy Leader, you will connect client and market intelligence with product development and delivery. This role offers strong future development prospects, with career paths leading to senior sales support, thought leadership, or operational management positions within and beyond Value & Access. You will take ownership of developing client-centric products, ensuring IQVIA articulates differentiation and excellence, securing client projects, and achieving market leadership. Utilizing market research, client and account team development, and dedicated delivery teams, you will develop product market requirements, a product development roadmap with defined growth and margin targets, and market-competitive product positioning. Accountabilities Strategy Setting and Market Building Implement HE/HTA/V&A business vision and objectives, driving strategic development. Identify key customer requirements for product solutions, quality, services, and pricing. Quantify demand and growth for the product. Collaborate with Marketing and Subject Matter Experts to evolve/create new value & access offerings, including AI-driven solutions. Build and maintain external stakeholder relationships to enhance IQVIA's market positioning, data access, and relationships with key influencers. Contribute to IQVIA's thought leadership development. Develop product-specific investment and business cases. Client Leadership and Product Delivery Present educational and go-to-market materials about the offerings internally and externally. Coordinate development and facilitate sharing of best practices and training materials. Develop case studies to highlight IQVIA's differentiation and expertise in delivering integrated solutions. Work with global and regional GTM teams to: Consult with customers to fully understand their needs. Profile and target customers whose pipeline and strategies will require the product and support account planning. Develop annual product growth plans, forecasting product value and associated margin targets. Drive the sales of integrated solutions through active collaboration, providing product-specific SME services during proposal and bid-defense preparation. Support teams of RWS professionals in the design, development, and delivery of complex projects to a high standard, meeting or exceeding client expectations. Desired Qualifications, Skills, and Experience Master's Degree. At least 10 years of professional experience in consulting, pharmaceutical, and healthcare industries with a focus on HTA, HEOR, and market access. Experience with AI/ML is a plus. Proven ability to build relationships, identify client pain points, and develop custom solutions targeted at Market Access stakeholders. A track record of driving HQ/global deals, aligned with suitable offerings development experience. An established network of contacts in the pharmaceutical industry and payers. A high degree of understanding of the processes underpinning payer evaluation and the factors and drivers impacting product development. Deep commercial awareness of the healthcare, health technology, and pharmaceutical industries, gained through experience. Demonstrated experience in market needs assessments and value proposition development. Ability to express ideas clearly and concisely, tailoring messages to target audiences with the gravitas to build relationships and sell services. Maintains a constant focus on industry, client, and competitive trends in the life sciences industry, applying this knowledge to both active client engagements and business/client development activities. Applies an analytical approach to solving problems and reaching logical conclusions, gathering information from various sources and quickly understanding it. Works effectively with complicated, conflicting, or ambiguous information, identifying underlying patterns and causes. Ability to speak clearly and fluently, demonstrating a logical, structured approach, adapting to the needs of the situation and audience, ensuring strong two-way communication. Ability to write clearly and succinctly, adapting style and content to meet the demands of the situation and audience. Communicates clearly and effectively, using well-structured, logical arguments and avoiding unnecessary technical or complex language. Considers the flow of money and resources through an organization, seeking to achieve commercial objectives such as profitability to ensure competitiveness and success. Builds supportive relationships within a team, based on trust and respect. Listens to others, adapts to different work styles, and focuses on shared goals. Willing to challenge others and accept challenges to achieve the best results for the team. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Sep 26, 2025
Full time
Join our payer solutions team in IQVIA Real-World Solutions! Our global HE/HTA/Value & Access Category team is seeking a Product Strategy Lead to develop offerings for Payer customers. We focus on creating global solutions that help clients design and execute evidence generation strategies, meeting payer and health technology assessment (HTA) requirements, and effectively communicating their product's value story. Our integrated solutions are built on deep local knowledge of payers, global and local implementation capabilities, and unparalleled access to data. We excel in developing evidence generation strategies that maximize market access success, generating timely and cost-efficient evidence, and crafting compelling value stories for stakeholders. Our expertise spans health economics, statistics, pricing, market access, and real-world data. We believe in tailored solutions over templated approaches, requiring out-of-the-box thinkers to design the most suitable solutions for our clients. This role will focus on expanding our Value & Access offerings. It's a high-visibility opportunity to join a small but dynamic team, where the right candidate will find the pace and opportunities as energizing as we do! Role Description As a Product Strategy Leader, you will connect client and market intelligence with product development and delivery. This role offers strong future development prospects, with career paths leading to senior sales support, thought leadership, or operational management positions within and beyond Value & Access. You will take ownership of developing client-centric products, ensuring IQVIA articulates differentiation and excellence, securing client projects, and achieving market leadership. Utilizing market research, client and account team development, and dedicated delivery teams, you will develop product market requirements, a product development roadmap with defined growth and margin targets, and market-competitive product positioning. Accountabilities Strategy Setting and Market Building Implement HE/HTA/V&A business vision and objectives, driving strategic development. Identify key customer requirements for product solutions, quality, services, and pricing. Quantify demand and growth for the product. Collaborate with Marketing and Subject Matter Experts to evolve/create new value & access offerings, including AI-driven solutions. Build and maintain external stakeholder relationships to enhance IQVIA's market positioning, data access, and relationships with key influencers. Contribute to IQVIA's thought leadership development. Develop product-specific investment and business cases. Client Leadership and Product Delivery Present educational and go-to-market materials about the offerings internally and externally. Coordinate development and facilitate sharing of best practices and training materials. Develop case studies to highlight IQVIA's differentiation and expertise in delivering integrated solutions. Work with global and regional GTM teams to: Consult with customers to fully understand their needs. Profile and target customers whose pipeline and strategies will require the product and support account planning. Develop annual product growth plans, forecasting product value and associated margin targets. Drive the sales of integrated solutions through active collaboration, providing product-specific SME services during proposal and bid-defense preparation. Support teams of RWS professionals in the design, development, and delivery of complex projects to a high standard, meeting or exceeding client expectations. Desired Qualifications, Skills, and Experience Master's Degree. At least 10 years of professional experience in consulting, pharmaceutical, and healthcare industries with a focus on HTA, HEOR, and market access. Experience with AI/ML is a plus. Proven ability to build relationships, identify client pain points, and develop custom solutions targeted at Market Access stakeholders. A track record of driving HQ/global deals, aligned with suitable offerings development experience. An established network of contacts in the pharmaceutical industry and payers. A high degree of understanding of the processes underpinning payer evaluation and the factors and drivers impacting product development. Deep commercial awareness of the healthcare, health technology, and pharmaceutical industries, gained through experience. Demonstrated experience in market needs assessments and value proposition development. Ability to express ideas clearly and concisely, tailoring messages to target audiences with the gravitas to build relationships and sell services. Maintains a constant focus on industry, client, and competitive trends in the life sciences industry, applying this knowledge to both active client engagements and business/client development activities. Applies an analytical approach to solving problems and reaching logical conclusions, gathering information from various sources and quickly understanding it. Works effectively with complicated, conflicting, or ambiguous information, identifying underlying patterns and causes. Ability to speak clearly and fluently, demonstrating a logical, structured approach, adapting to the needs of the situation and audience, ensuring strong two-way communication. Ability to write clearly and succinctly, adapting style and content to meet the demands of the situation and audience. Communicates clearly and effectively, using well-structured, logical arguments and avoiding unnecessary technical or complex language. Considers the flow of money and resources through an organization, seeking to achieve commercial objectives such as profitability to ensure competitiveness and success. Builds supportive relationships within a team, based on trust and respect. Listens to others, adapts to different work styles, and focuses on shared goals. Willing to challenge others and accept challenges to achieve the best results for the team. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Join our payer solutions team in IQVIA Real-World Solutions! Our global HE/HTA/Value & Access Category team is seeking a Product Strategy Lead to develop offerings for Payer customers. We focus on creating global solutions that help clients design and execute evidence generation strategies, meeting payer and health technology assessment (HTA) requirements, and effectively communicating their product's value story. Our integrated solutions are built on deep local knowledge of payers, global and local implementation capabilities, and unparalleled access to data. We excel in developing evidence generation strategies that maximize market access success, generating timely and cost-efficient evidence, and crafting compelling value stories for stakeholders. Our expertise spans health economics, statistics, pricing, market access, and real-world data. We believe in tailored solutions over templated approaches, requiring out-of-the-box thinkers to design the most suitable solutions for our clients. This role will focus on expanding our Value & Access offerings. It's a high-visibility opportunity to join a small but dynamic team, where the right candidate will find the pace and opportunities as energizing as we do! Role Description As a Product Strategy Leader, you will connect client and market intelligence with product development and delivery. This role offers strong future development prospects, with career paths leading to senior sales support, thought leadership, or operational management positions within and beyond Value & Access. You will take ownership of developing client-centric products, ensuring IQVIA articulates differentiation and excellence, securing client projects, and achieving market leadership. Utilizing market research, client and account team development, and dedicated delivery teams, you will develop product market requirements, a product development roadmap with defined growth and margin targets, and market-competitive product positioning. Accountabilities Strategy Setting and Market Building Implement HE/HTA/V&A business vision and objectives, driving strategic development. Identify key customer requirements for product solutions, quality, services, and pricing. Quantify demand and growth for the product. Collaborate with Marketing and Subject Matter Experts to evolve/create new value & access offerings, including AI-driven solutions. Build and maintain external stakeholder relationships to enhance IQVIA's market positioning, data access, and relationships with key influencers. Contribute to IQVIA's thought leadership development. Develop product-specific investment and business cases. Client Leadership and Product Delivery Present educational and go-to-market materials about the offerings internally and externally. Coordinate development and facilitate sharing of best practices and training materials. Develop case studies to highlight IQVIA's differentiation and expertise in delivering integrated solutions. Work with global and regional GTM teams to: Consult with customers to fully understand their needs. Profile and target customers whose pipeline and strategies will require the product and support account planning. Develop annual product growth plans, forecasting product value and associated margin targets. Drive the sales of integrated solutions through active collaboration, providing product-specific SME services during proposal and bid-defense preparation. Support teams of RWS professionals in the design, development, and delivery of complex projects to a high standard, meeting or exceeding client expectations. Desired Qualifications, Skills, and Experience Master's Degree. At least 10 years of professional experience in consulting, pharmaceutical, and healthcare industries with a focus on HTA, HEOR, and market access. Experience with AI/ML is a plus. Proven ability to build relationships, identify client pain points, and develop custom solutions targeted at Market Access stakeholders. A track record of driving HQ/global deals, aligned with suitable offerings development experience. An established network of contacts in the pharmaceutical industry and payers. A high degree of understanding of the processes underpinning payer evaluation and the factors and drivers impacting product development. Deep commercial awareness of the healthcare, health technology, and pharmaceutical industries, gained through experience. Demonstrated experience in market needs assessments and value proposition development. Ability to express ideas clearly and concisely, tailoring messages to target audiences with the gravitas to build relationships and sell services. Maintains a constant focus on industry, client, and competitive trends in the life sciences industry, applying this knowledge to both active client engagements and business/client development activities. Applies an analytical approach to solving problems and reaching logical conclusions, gathering information from various sources and quickly understanding it. Works effectively with complicated, conflicting, or ambiguous information, identifying underlying patterns and causes. Ability to speak clearly and fluently, demonstrating a logical, structured approach, adapting to the needs of the situation and audience, ensuring strong two-way communication. Ability to write clearly and succinctly, adapting style and content to meet the demands of the situation and audience. Communicates clearly and effectively, using well-structured, logical arguments and avoiding unnecessary technical or complex language. Considers the flow of money and resources through an organization, seeking to achieve commercial objectives such as profitability to ensure competitiveness and success. Builds supportive relationships within a team, based on trust and respect. Listens to others, adapts to different work styles, and focuses on shared goals. Willing to challenge others and accept challenges to achieve the best results for the team. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Sep 25, 2025
Full time
Join our payer solutions team in IQVIA Real-World Solutions! Our global HE/HTA/Value & Access Category team is seeking a Product Strategy Lead to develop offerings for Payer customers. We focus on creating global solutions that help clients design and execute evidence generation strategies, meeting payer and health technology assessment (HTA) requirements, and effectively communicating their product's value story. Our integrated solutions are built on deep local knowledge of payers, global and local implementation capabilities, and unparalleled access to data. We excel in developing evidence generation strategies that maximize market access success, generating timely and cost-efficient evidence, and crafting compelling value stories for stakeholders. Our expertise spans health economics, statistics, pricing, market access, and real-world data. We believe in tailored solutions over templated approaches, requiring out-of-the-box thinkers to design the most suitable solutions for our clients. This role will focus on expanding our Value & Access offerings. It's a high-visibility opportunity to join a small but dynamic team, where the right candidate will find the pace and opportunities as energizing as we do! Role Description As a Product Strategy Leader, you will connect client and market intelligence with product development and delivery. This role offers strong future development prospects, with career paths leading to senior sales support, thought leadership, or operational management positions within and beyond Value & Access. You will take ownership of developing client-centric products, ensuring IQVIA articulates differentiation and excellence, securing client projects, and achieving market leadership. Utilizing market research, client and account team development, and dedicated delivery teams, you will develop product market requirements, a product development roadmap with defined growth and margin targets, and market-competitive product positioning. Accountabilities Strategy Setting and Market Building Implement HE/HTA/V&A business vision and objectives, driving strategic development. Identify key customer requirements for product solutions, quality, services, and pricing. Quantify demand and growth for the product. Collaborate with Marketing and Subject Matter Experts to evolve/create new value & access offerings, including AI-driven solutions. Build and maintain external stakeholder relationships to enhance IQVIA's market positioning, data access, and relationships with key influencers. Contribute to IQVIA's thought leadership development. Develop product-specific investment and business cases. Client Leadership and Product Delivery Present educational and go-to-market materials about the offerings internally and externally. Coordinate development and facilitate sharing of best practices and training materials. Develop case studies to highlight IQVIA's differentiation and expertise in delivering integrated solutions. Work with global and regional GTM teams to: Consult with customers to fully understand their needs. Profile and target customers whose pipeline and strategies will require the product and support account planning. Develop annual product growth plans, forecasting product value and associated margin targets. Drive the sales of integrated solutions through active collaboration, providing product-specific SME services during proposal and bid-defense preparation. Support teams of RWS professionals in the design, development, and delivery of complex projects to a high standard, meeting or exceeding client expectations. Desired Qualifications, Skills, and Experience Master's Degree. At least 10 years of professional experience in consulting, pharmaceutical, and healthcare industries with a focus on HTA, HEOR, and market access. Experience with AI/ML is a plus. Proven ability to build relationships, identify client pain points, and develop custom solutions targeted at Market Access stakeholders. A track record of driving HQ/global deals, aligned with suitable offerings development experience. An established network of contacts in the pharmaceutical industry and payers. A high degree of understanding of the processes underpinning payer evaluation and the factors and drivers impacting product development. Deep commercial awareness of the healthcare, health technology, and pharmaceutical industries, gained through experience. Demonstrated experience in market needs assessments and value proposition development. Ability to express ideas clearly and concisely, tailoring messages to target audiences with the gravitas to build relationships and sell services. Maintains a constant focus on industry, client, and competitive trends in the life sciences industry, applying this knowledge to both active client engagements and business/client development activities. Applies an analytical approach to solving problems and reaching logical conclusions, gathering information from various sources and quickly understanding it. Works effectively with complicated, conflicting, or ambiguous information, identifying underlying patterns and causes. Ability to speak clearly and fluently, demonstrating a logical, structured approach, adapting to the needs of the situation and audience, ensuring strong two-way communication. Ability to write clearly and succinctly, adapting style and content to meet the demands of the situation and audience. Communicates clearly and effectively, using well-structured, logical arguments and avoiding unnecessary technical or complex language. Considers the flow of money and resources through an organization, seeking to achieve commercial objectives such as profitability to ensure competitiveness and success. Builds supportive relationships within a team, based on trust and respect. Listens to others, adapts to different work styles, and focuses on shared goals. Willing to challenge others and accept challenges to achieve the best results for the team. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Group Web Team Manager The Role We re looking for a Group Web Team Manager to Lead PIB s centralised web function, overseeing a large multi brand estate of more than 100 websites across Europe. This role will deliver the Web Team strategy and roadmap aligned to marketing, digital, and IT strategies. This is an exciting opportunity being a key representative and conduit to the businesses marketing teams, and other technical functions across the PIB Group, offering a salary of up to £60,000 DOE. Key Responsibilities Lead platform governance for WordPress, WP Engine and Sitecore, ensuring security compliance and performance. Integrate acquired business websites into group platforms, aligning with brand, UX and security standards. Oversee day-to-day operations, monitoring availability, incident, problem, change management and capacity planning. Proven leadership of development or web operations team in a multi-site, multi-brand environment. Strong stakeholder engagement skills with the ability to partner effectively with Marketing, InfoSec and senior business leaders. Practical understanding of modern web stacks. WordPress (hosted on WP Engine) Sitecore. Headless/Traditional CMS, React/Vue, APIs, CDNs, DNS, SSL/TLS. Hands-on knowledge of analytics and optimization tools: Google Tag Manager, GTM, GA4, and accessibility standards (WCAG 2.2). Experience integrating acquired websites and aligning them with group standards on security, UX and compliance. About You We re looking for someone who brings: Experience within insurance/financial services or other regulated industries. Exposure to large scale integration or consolidation of digital platforms in acquisitive organisations. Experience with DevSecOps and CI/CD pipelines for web platforms. Experience with Jira / Confluence for work management and documentation Exposure to AWS cloud services, containerisation, and Infrastructure as Code. Familiarity with GDPR, ISO 27001 controls and PCI considerations for web journeys. SCRUM practitioner / familiarity to agile ways of working Working with international / multilingual Teams Working as part of a team with a mix of onshore, offshore and remote members Why Join Us? We offer more than just a job, we provide a place to thrive. Our benefits include: Competitive salary and benefits package Flexible working and holiday options Pension, enhanced parental leave, and life insurance Discounts on technology, travel, and leisure Learning and development opportunities Volunteering and charity support days Inclusion & Accessibility We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law. REF-(Apply online only)
Sep 22, 2025
Full time
Group Web Team Manager The Role We re looking for a Group Web Team Manager to Lead PIB s centralised web function, overseeing a large multi brand estate of more than 100 websites across Europe. This role will deliver the Web Team strategy and roadmap aligned to marketing, digital, and IT strategies. This is an exciting opportunity being a key representative and conduit to the businesses marketing teams, and other technical functions across the PIB Group, offering a salary of up to £60,000 DOE. Key Responsibilities Lead platform governance for WordPress, WP Engine and Sitecore, ensuring security compliance and performance. Integrate acquired business websites into group platforms, aligning with brand, UX and security standards. Oversee day-to-day operations, monitoring availability, incident, problem, change management and capacity planning. Proven leadership of development or web operations team in a multi-site, multi-brand environment. Strong stakeholder engagement skills with the ability to partner effectively with Marketing, InfoSec and senior business leaders. Practical understanding of modern web stacks. WordPress (hosted on WP Engine) Sitecore. Headless/Traditional CMS, React/Vue, APIs, CDNs, DNS, SSL/TLS. Hands-on knowledge of analytics and optimization tools: Google Tag Manager, GTM, GA4, and accessibility standards (WCAG 2.2). Experience integrating acquired websites and aligning them with group standards on security, UX and compliance. About You We re looking for someone who brings: Experience within insurance/financial services or other regulated industries. Exposure to large scale integration or consolidation of digital platforms in acquisitive organisations. Experience with DevSecOps and CI/CD pipelines for web platforms. Experience with Jira / Confluence for work management and documentation Exposure to AWS cloud services, containerisation, and Infrastructure as Code. Familiarity with GDPR, ISO 27001 controls and PCI considerations for web journeys. SCRUM practitioner / familiarity to agile ways of working Working with international / multilingual Teams Working as part of a team with a mix of onshore, offshore and remote members Why Join Us? We offer more than just a job, we provide a place to thrive. Our benefits include: Competitive salary and benefits package Flexible working and holiday options Pension, enhanced parental leave, and life insurance Discounts on technology, travel, and leisure Learning and development opportunities Volunteering and charity support days Inclusion & Accessibility We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law. REF-(Apply online only)
InterSystems provides the information engines that power some of the world's most important applications. In healthcare, finance, government, and other sectors where lives and livelihoods are at stake, InterSystems has been a strategic technology provider since 1978. InterSystems is a privately held company headquartered in Cambridge, Massachusetts (USA), with offices worldwide, and its software products are used daily by millions of people in more than 100 countries. For more information about InterSystems, the Cache database, Ensemble, HealthShare, and TrakCare. The Hosted Services organization was formed in 2015 to enable the delivery of fully managed and hosted TrakCare and other healthcare related solutions. With five established datacentre locations globally, and several contracts in the pipeline, Hosted Services is expected to continue to grow. To support this growth, we are now looking for a Network Engineer to work within our Hosting Services team to oversee the ongoing delivery, administration and security compliance of the network infrastructure underpinning our hosted services internationally. Responsibilities Provide expert-level support for the network infrastructure that underpins our data center based services. Ensure that network service levels are monitored, reviewed and reported on a regular basis, and that the necessary steps are taken to resolve any issues or negative trends that may be identified. Ensure that network and related activities are completed within agreed timelines and/or in line with agreed schedules. Work with technical architects, project managers and other stakeholders to identify, assess, select and present appropriate network solutions for their needs. Build and deploy agreed solutions within specified timelines. Develop, implement and test disaster recovery and/or network fail-over plans as required. Maintain operational acceptance criteria for network solutions to be supported by the hosting team, and work with the appropriate delivery teams to ensure that these are met before transition into production. Ensure that network and associated service components under management are monitored 24x7 for availability, capacity and performance. Monitor and report on network capacity across all network elements, and pro-actively identify and address potential issues in a timely manner. Ensure that agreed network and access processes are followed and, in particular, that events, incidents and requests are dealt with in a timely manner using the appropriate operational processes and tools. Ensure ongoing compliance with network and related security policies Ensure that network and related solutions are documented, including network diagrams, "as-built" configurations, IP address data, and support procedures e.g. "how to fail-over a connection", etc. Maintain good relationships with other team members, other teams, customers and suppliers in order to maximize team working and collaboration. Continue to look for ways that the service can be improved and, where agreed, lead or assist with the implementation of service improvements. In particular, focus on service automation opportunities in line with the wider hosted services strategy and available tools; continue to optimize performance, efficiency and utilization. Provide consultation to customers and stakeholders on in-life customer solutions. Provide 24x7 support as part of the wider hosting operations team. Required experience & qualifications Minimum of CCNP with routing and switching or security certification Strong knowledge and hands-on experience of configuring, troubleshooting and supporting Cisco and F5 networking equipment in a datacentre environment, specifically Cisco Nexus switches, Cisco ASA firewalls, F5 LTM and DNS load balancers. Strong network design and management skills and experience, including setting up firewall rules, dynamic routing, load balancing, intrusion detection and prevention, setting up remote access and site-to-site VPNs. Strong practical experience of following ITIL processes in a 24x7 operations environment with tight SLA and security compliance requirements. Practical experience with the majority of: Cisco Nexus 7000/9000 series, NX-OS, IOS, VDC, VPC, HSRP, STP, NTP, logging, port channels, layer 3 switching Cisco ASR (100x), IOS, XE, OSFP, BGP, VRF, NTP, logging Cisco ASA, IPS, ASAv, Multi-context IPSEC VPN, Anyconnect SSL VPN, NAT, ACLs F5 LTM, route domains, partitions, pools, nodes, irules, GTM - DNS Management, GLB Desirable skills: Good client and relationship management ability with excellent oral and written communication and presentation skills Able to demonstrate flexibility, motivation as well as excellent problem solving and team working Knowledge of service monitoring and alerting (Nagios, Cacti preferred). Knowledge of configuration management (Puppet preferred). Ability to manage 3rd party vendors e.g. F5, Cisco
Sep 22, 2025
Full time
InterSystems provides the information engines that power some of the world's most important applications. In healthcare, finance, government, and other sectors where lives and livelihoods are at stake, InterSystems has been a strategic technology provider since 1978. InterSystems is a privately held company headquartered in Cambridge, Massachusetts (USA), with offices worldwide, and its software products are used daily by millions of people in more than 100 countries. For more information about InterSystems, the Cache database, Ensemble, HealthShare, and TrakCare. The Hosted Services organization was formed in 2015 to enable the delivery of fully managed and hosted TrakCare and other healthcare related solutions. With five established datacentre locations globally, and several contracts in the pipeline, Hosted Services is expected to continue to grow. To support this growth, we are now looking for a Network Engineer to work within our Hosting Services team to oversee the ongoing delivery, administration and security compliance of the network infrastructure underpinning our hosted services internationally. Responsibilities Provide expert-level support for the network infrastructure that underpins our data center based services. Ensure that network service levels are monitored, reviewed and reported on a regular basis, and that the necessary steps are taken to resolve any issues or negative trends that may be identified. Ensure that network and related activities are completed within agreed timelines and/or in line with agreed schedules. Work with technical architects, project managers and other stakeholders to identify, assess, select and present appropriate network solutions for their needs. Build and deploy agreed solutions within specified timelines. Develop, implement and test disaster recovery and/or network fail-over plans as required. Maintain operational acceptance criteria for network solutions to be supported by the hosting team, and work with the appropriate delivery teams to ensure that these are met before transition into production. Ensure that network and associated service components under management are monitored 24x7 for availability, capacity and performance. Monitor and report on network capacity across all network elements, and pro-actively identify and address potential issues in a timely manner. Ensure that agreed network and access processes are followed and, in particular, that events, incidents and requests are dealt with in a timely manner using the appropriate operational processes and tools. Ensure ongoing compliance with network and related security policies Ensure that network and related solutions are documented, including network diagrams, "as-built" configurations, IP address data, and support procedures e.g. "how to fail-over a connection", etc. Maintain good relationships with other team members, other teams, customers and suppliers in order to maximize team working and collaboration. Continue to look for ways that the service can be improved and, where agreed, lead or assist with the implementation of service improvements. In particular, focus on service automation opportunities in line with the wider hosted services strategy and available tools; continue to optimize performance, efficiency and utilization. Provide consultation to customers and stakeholders on in-life customer solutions. Provide 24x7 support as part of the wider hosting operations team. Required experience & qualifications Minimum of CCNP with routing and switching or security certification Strong knowledge and hands-on experience of configuring, troubleshooting and supporting Cisco and F5 networking equipment in a datacentre environment, specifically Cisco Nexus switches, Cisco ASA firewalls, F5 LTM and DNS load balancers. Strong network design and management skills and experience, including setting up firewall rules, dynamic routing, load balancing, intrusion detection and prevention, setting up remote access and site-to-site VPNs. Strong practical experience of following ITIL processes in a 24x7 operations environment with tight SLA and security compliance requirements. Practical experience with the majority of: Cisco Nexus 7000/9000 series, NX-OS, IOS, VDC, VPC, HSRP, STP, NTP, logging, port channels, layer 3 switching Cisco ASR (100x), IOS, XE, OSFP, BGP, VRF, NTP, logging Cisco ASA, IPS, ASAv, Multi-context IPSEC VPN, Anyconnect SSL VPN, NAT, ACLs F5 LTM, route domains, partitions, pools, nodes, irules, GTM - DNS Management, GLB Desirable skills: Good client and relationship management ability with excellent oral and written communication and presentation skills Able to demonstrate flexibility, motivation as well as excellent problem solving and team working Knowledge of service monitoring and alerting (Nagios, Cacti preferred). Knowledge of configuration management (Puppet preferred). Ability to manage 3rd party vendors e.g. F5, Cisco
