Cloud Engineer & Client Account Manager Location: South West London (Office-Based, 5 Days Per Week) Salary: £35,000 - £40,000 per annum (depending on experience) Permanent | 40 Hours Per Week Are you an experienced Cloud Engineer looking for a role where you'll have real ownership, direct client interaction and the opportunity to develop your technical expertise across a wide range of technologies? We're looking for a proactive Cloud Engineer & Client Account Manager to join our growing team in London. This is an excellent opportunity for someone with at least three years' commercial IT experience , ideally within an MSP environment, who enjoys combining technical problem-solving with building strong client relationships. You'll work closely with the Technical Director, taking ownership of our clients' cloud environments, security, networking and infrastructure while acting as a trusted technical advisor. Rather than being just another engineer in a large organisation, you'll play a key role in helping businesses get the very best from their technology. If you enjoy variety, autonomy and working with modern Microsoft cloud technologies, we'd love to hear from you. What You'll Be Doing As a Cloud Engineer & Client Account Manager, you'll be responsible for: Supporting and maintaining Microsoft cloud environments, networking and security solutions. Managing and improving cloud infrastructure, security and monitoring. Creating scripts and automating cloud deployments and reporting, particularly within SharePoint. Configuring, maintaining and updating Firewalls, Routers and network security. Acting as the technical escalation point for Firewall and cloud networking queries. Working alongside support engineers to deliver outstanding service and continuous improvement. Building strong, trusted relationships with clients and becoming their go-to technical contact. Working with third-party suppliers to deliver high-quality solutions. Managing equipment ordering, provisioning and deployment. Keeping up to date with emerging technologies, new product releases and industry best practice. What We're Looking For Essential: Minimum 3 years' commercial IT support or Cloud Engineering experience . Experience working with Microsoft 365 and cloud technologies. Strong knowledge of: Microsoft 365 SharePoint Conditional Access Mobile Device Management (MDM) Windows environments Networking fundamentals Router configuration Firewall administration Experience troubleshooting hardware and infrastructure issues. Ability to work independently and manage your own workload. Strong communication and customer relationship skills. Full UK driving licence and willingness to travel occasionally to client sites. Desirable: Previous experience working within a Managed Service Provider (MSP). Microsoft or networking certifications. Experience with Scripting or automation. A proactive mindset with a passion for learning new technologies. What You'll Receive Salary of £35,000-£40,000 pa , depending on experience. Genuine career progression within a growing technology business. Exposure to a broad range of cloud, networking and security technologies. Ongoing investment in training and professional development. A supportive team where your ideas and technical expertise are valued. Flexible benefits package, including the option to exchange salary for benefits such as childcare vouchers and medical cover. The opportunity to play a key role in shaping technical solutions for a diverse client base. Working Pattern Permanent position. Office-based in south west London 5 days per week . 40-hour working week (core hours 9:00 am-5:30 pm). Participation in a rotating schedule covering occasional 8:00 am starts and Saturday emergency support for key clients. Occasional travel to customer sites when required. If you are interested in applying for this opportunity, please send your CV to (see below) Services advertised by itecopeople are those of an Agency
Jul 27, 2026
Full time
Cloud Engineer & Client Account Manager Location: South West London (Office-Based, 5 Days Per Week) Salary: £35,000 - £40,000 per annum (depending on experience) Permanent | 40 Hours Per Week Are you an experienced Cloud Engineer looking for a role where you'll have real ownership, direct client interaction and the opportunity to develop your technical expertise across a wide range of technologies? We're looking for a proactive Cloud Engineer & Client Account Manager to join our growing team in London. This is an excellent opportunity for someone with at least three years' commercial IT experience , ideally within an MSP environment, who enjoys combining technical problem-solving with building strong client relationships. You'll work closely with the Technical Director, taking ownership of our clients' cloud environments, security, networking and infrastructure while acting as a trusted technical advisor. Rather than being just another engineer in a large organisation, you'll play a key role in helping businesses get the very best from their technology. If you enjoy variety, autonomy and working with modern Microsoft cloud technologies, we'd love to hear from you. What You'll Be Doing As a Cloud Engineer & Client Account Manager, you'll be responsible for: Supporting and maintaining Microsoft cloud environments, networking and security solutions. Managing and improving cloud infrastructure, security and monitoring. Creating scripts and automating cloud deployments and reporting, particularly within SharePoint. Configuring, maintaining and updating Firewalls, Routers and network security. Acting as the technical escalation point for Firewall and cloud networking queries. Working alongside support engineers to deliver outstanding service and continuous improvement. Building strong, trusted relationships with clients and becoming their go-to technical contact. Working with third-party suppliers to deliver high-quality solutions. Managing equipment ordering, provisioning and deployment. Keeping up to date with emerging technologies, new product releases and industry best practice. What We're Looking For Essential: Minimum 3 years' commercial IT support or Cloud Engineering experience . Experience working with Microsoft 365 and cloud technologies. Strong knowledge of: Microsoft 365 SharePoint Conditional Access Mobile Device Management (MDM) Windows environments Networking fundamentals Router configuration Firewall administration Experience troubleshooting hardware and infrastructure issues. Ability to work independently and manage your own workload. Strong communication and customer relationship skills. Full UK driving licence and willingness to travel occasionally to client sites. Desirable: Previous experience working within a Managed Service Provider (MSP). Microsoft or networking certifications. Experience with Scripting or automation. A proactive mindset with a passion for learning new technologies. What You'll Receive Salary of £35,000-£40,000 pa , depending on experience. Genuine career progression within a growing technology business. Exposure to a broad range of cloud, networking and security technologies. Ongoing investment in training and professional development. A supportive team where your ideas and technical expertise are valued. Flexible benefits package, including the option to exchange salary for benefits such as childcare vouchers and medical cover. The opportunity to play a key role in shaping technical solutions for a diverse client base. Working Pattern Permanent position. Office-based in south west London 5 days per week . 40-hour working week (core hours 9:00 am-5:30 pm). Participation in a rotating schedule covering occasional 8:00 am starts and Saturday emergency support for key clients. Occasional travel to customer sites when required. If you are interested in applying for this opportunity, please send your CV to (see below) Services advertised by itecopeople are those of an Agency
Wallace Hind Selection LTD
Bristol, Gloucestershire
We're looking for an experienced technical Key Account Manager or Sales Manager from the industrial components and / or consumables sector who can manage distribution channels across the UK, Eire & Nordic regions. If you've got a proven track record of technical sales success selling via distribution - and ideally managing these relationships across various European regions - we offer a great package, sensible amounts of travel, development opportunities and the security of a multi-national corporation backing us up. BASIC SALARY: Up to £65,000 BENEFITS: 20% Bonus based on sales performance 25 days holiday plus bank holidays Full company benefits package including excellent pension scheme, healthcare, DIS etc. LOCATION: Home based, covering UK, Eire & Nordic regions. COMMUTABLE LOCATIONS: London, Birmingham, Manchester, Bristol, Sheffield, Leeds, Northampton, Luton, Reading, Liverpool, Oxford, Cambridge, Nottingham, Coventry, Leicester, Crawley, Maidstone, Hull, Gloucester, Watford, Cardiff JOB DESCRIPTION: Key Account Manager, Sales Manager, Export Sales Manager, Industrial Technical Sales - Industrial Consumables, Components - Distribution As our Key Account Manager, you will be managing circa 10 distribution partners from across the UK, Eire & Nordic regions - providing technical and commercial support to those partners and Sales Representatives to promote the product range and applications of our technical solutions. This is a new role - taking responsibilities from the current Dutch based Sales Director. Roughly 50% of your time will be home based and 50% travel to customer sites. Of that travel, half will be in the UK and half will be abroad. KEY RESPONSIBILITIES: Key Account Manager, Sales Manager, Export Sales Manager, Industrial Technical Sales - Industrial Consumables, Components - Distribution As our Key Account Manager, you will be: Working closely with distribution partners and selling technical solutions to customers across your designated regions Building and developing relationships with those partners. Supporting them on their booked appointments, and inviting them to support you on yours (driving sales through the distribution channel) Hitting and maintaining growth targets for the company PERSON SPECIFICATION: Key Account Manager, Sales Manager, Export Sales Manager, Industrial Technical Sales - Industrial Consumables, Components - Distribution To be successful in your application for this Key Account Manager role you will: Have a proven track record of technical sales success, most probably of industrial components or consumable products - selling via distribution networks. Experience of managing these relationships across various European regions would be an advantage Have technical credibility in front of customers (most probably some sort of engineering qualification or strong relevant experience) Have the capacity and desire to take on applications, features & benefits of the products to provide strong consultancy - often supporting distribution partners and Representatives on client visits Be a driven, self-motivated and skilled sales professional, with soft skills to drive and manage distribution partners and display an understanding of the symbiotic 'partnership' relationship - rather than traditional straight line management Have an appreciation for the strategic approach to sales, and an ability to nurture long term relationship management rather than 'crash and bang' sales closing and quick wins THE COMPANY: We design, assemble, install, distribute technical solutions and products to sectors as diverse as mining, minerals, forestry, wind and power generation, steel and aluminium, food and beverage, marine and offshore, petrochem and refinery. Almost three quarters of our sales are via long standing, trusted distribution partners across the UK, Eire & Nordic regions - though we do also work direct sales with OEM / MRO customers. PROSPECTS: Prospects are good, as part of a large and growing multinational group, with a structured, global sales force. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SP18589, Wallace Hind Selection
Jul 27, 2026
Full time
We're looking for an experienced technical Key Account Manager or Sales Manager from the industrial components and / or consumables sector who can manage distribution channels across the UK, Eire & Nordic regions. If you've got a proven track record of technical sales success selling via distribution - and ideally managing these relationships across various European regions - we offer a great package, sensible amounts of travel, development opportunities and the security of a multi-national corporation backing us up. BASIC SALARY: Up to £65,000 BENEFITS: 20% Bonus based on sales performance 25 days holiday plus bank holidays Full company benefits package including excellent pension scheme, healthcare, DIS etc. LOCATION: Home based, covering UK, Eire & Nordic regions. COMMUTABLE LOCATIONS: London, Birmingham, Manchester, Bristol, Sheffield, Leeds, Northampton, Luton, Reading, Liverpool, Oxford, Cambridge, Nottingham, Coventry, Leicester, Crawley, Maidstone, Hull, Gloucester, Watford, Cardiff JOB DESCRIPTION: Key Account Manager, Sales Manager, Export Sales Manager, Industrial Technical Sales - Industrial Consumables, Components - Distribution As our Key Account Manager, you will be managing circa 10 distribution partners from across the UK, Eire & Nordic regions - providing technical and commercial support to those partners and Sales Representatives to promote the product range and applications of our technical solutions. This is a new role - taking responsibilities from the current Dutch based Sales Director. Roughly 50% of your time will be home based and 50% travel to customer sites. Of that travel, half will be in the UK and half will be abroad. KEY RESPONSIBILITIES: Key Account Manager, Sales Manager, Export Sales Manager, Industrial Technical Sales - Industrial Consumables, Components - Distribution As our Key Account Manager, you will be: Working closely with distribution partners and selling technical solutions to customers across your designated regions Building and developing relationships with those partners. Supporting them on their booked appointments, and inviting them to support you on yours (driving sales through the distribution channel) Hitting and maintaining growth targets for the company PERSON SPECIFICATION: Key Account Manager, Sales Manager, Export Sales Manager, Industrial Technical Sales - Industrial Consumables, Components - Distribution To be successful in your application for this Key Account Manager role you will: Have a proven track record of technical sales success, most probably of industrial components or consumable products - selling via distribution networks. Experience of managing these relationships across various European regions would be an advantage Have technical credibility in front of customers (most probably some sort of engineering qualification or strong relevant experience) Have the capacity and desire to take on applications, features & benefits of the products to provide strong consultancy - often supporting distribution partners and Representatives on client visits Be a driven, self-motivated and skilled sales professional, with soft skills to drive and manage distribution partners and display an understanding of the symbiotic 'partnership' relationship - rather than traditional straight line management Have an appreciation for the strategic approach to sales, and an ability to nurture long term relationship management rather than 'crash and bang' sales closing and quick wins THE COMPANY: We design, assemble, install, distribute technical solutions and products to sectors as diverse as mining, minerals, forestry, wind and power generation, steel and aluminium, food and beverage, marine and offshore, petrochem and refinery. Almost three quarters of our sales are via long standing, trusted distribution partners across the UK, Eire & Nordic regions - though we do also work direct sales with OEM / MRO customers. PROSPECTS: Prospects are good, as part of a large and growing multinational group, with a structured, global sales force. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SP18589, Wallace Hind Selection
Solution Architect Location : London (Hybrid Working) Salary : Circa £100k + bonus + benefits The Opportunity We're partnering with a leading financial services client to hire a Solution Architect into their London-based Architecture practice within Group IT. You will curate solution architecture designs across all lines of business, provide hands-on consultancy to project teams delivering cloud, on-premises and hybrid solutions, and act as a trusted technical partner to business relationship managers, product owners and delivery teams throughout the product life cycle. Key Responsibilities: Curate and own solution architecture designs across multiple lines of business Translate business and technical requirements into clear architectural blueprints Perform threat modelling and author/maintain architecture guidelines and patterns Provide solution architecture consultancy to project teams across cloud, on-premises and hybrid delivery Ensure alignment with enterprise standards, security, regulatory and risk requirements Work closely with BRMs, product owners and product managers to support future business requirements Contribute to a shared community of practice, sharing reusable solutions and lessons learned Key Requirements 5+ years' experience across at least two IT solution disciplines - technical/infrastructure architecture, network management, application development, Middleware, database management or cloud development Strong Back End skills in one or more of C#, Java, Python, Go or Rust Working knowledge of databases such as SQL Server, MySQL, MongoDB or Oracle Broad, hands-on exposure to cloud, on-premises and hybrid environments Experience with architecture modelling approaches such as ArchiMate, UML or equivalent Experience producing solution designs and documentation for governance/design authority sign-off Understanding of SDLC, deployment pipelines and modern engineering/DevOps practices Experience working across both Agile and Waterfall delivery models Interested to learn more? Apply now or send your CV to (see below)
Jul 27, 2026
Full time
Solution Architect Location : London (Hybrid Working) Salary : Circa £100k + bonus + benefits The Opportunity We're partnering with a leading financial services client to hire a Solution Architect into their London-based Architecture practice within Group IT. You will curate solution architecture designs across all lines of business, provide hands-on consultancy to project teams delivering cloud, on-premises and hybrid solutions, and act as a trusted technical partner to business relationship managers, product owners and delivery teams throughout the product life cycle. Key Responsibilities: Curate and own solution architecture designs across multiple lines of business Translate business and technical requirements into clear architectural blueprints Perform threat modelling and author/maintain architecture guidelines and patterns Provide solution architecture consultancy to project teams across cloud, on-premises and hybrid delivery Ensure alignment with enterprise standards, security, regulatory and risk requirements Work closely with BRMs, product owners and product managers to support future business requirements Contribute to a shared community of practice, sharing reusable solutions and lessons learned Key Requirements 5+ years' experience across at least two IT solution disciplines - technical/infrastructure architecture, network management, application development, Middleware, database management or cloud development Strong Back End skills in one or more of C#, Java, Python, Go or Rust Working knowledge of databases such as SQL Server, MySQL, MongoDB or Oracle Broad, hands-on exposure to cloud, on-premises and hybrid environments Experience with architecture modelling approaches such as ArchiMate, UML or equivalent Experience producing solution designs and documentation for governance/design authority sign-off Understanding of SDLC, deployment pipelines and modern engineering/DevOps practices Experience working across both Agile and Waterfall delivery models Interested to learn more? Apply now or send your CV to (see below)
Are you an experienced Design Manager looking to fast track your career in a dynamic Main Contractor? As Design Manager you will be responsible for managing,leading and co-ordinating the design of complex and large value projects from tender stage through to the completion of construction stage design information. Utilising construction knowledge and experience to develop innovative and cost effective design solutions in conjunction with the design team, applying value engineering principles to ensure best value for all parties, and ensure an effective construction phase by applying an understanding of site management practices, interface management, risks, costs and co-ordination. Duties Include But Are Not Limited To; Develop innovative design solutions to clients briefs with input from the professional team and subcontractors; Develop relationships with clients during early concept stages; manage expectations of the project through regular communication and discussions regarding requirements and specifications; Chair and minute design team meetings and design workshops to arrive at solutions which are cost effective and meet the requirements of the procurement and construction activities. Manage the relationship for the whole project team - with the client, subcontractors and professional team resolve any queries; Understand the process and risks/opportunities related to managing the design with regard to Employer's Requirements, Contractors' Proposals. Identify and check contents of Contractors Proposals, qualifications list, design information and marketing documentation for the tender and then be able to deliver compliant design within these parameters. Adopt a proactive approach to value engineering throughout the design phase, by keeping up to date with latest construction techniques and legislation; Develop and utilise scope sheets for each package in conjunction with Project and Commercial Managers to align with duties schedule and utilise these to feed design and procurement programmes and direct design team; Develop and manage the programmes for the production of information for both procurement and construction purposes. Be able to control information flow to suit these parameters from consultants and sub-contractors alike and be able to identify and report when problems are occurring and deal with no-performing parties in a robust fashion; Produce, monitor and drive production though appropriate use of KPIs for the design process; Review the design on an ongoing basis, identify potential interface problems & practicalities in construction, and resolve with the design team and specialist subcontractors; Attend appropriate Contractor selection interviews, including preparation beforehand; Review any subcontract enquiries to subcontractor designed packages; Appoint / vet the Design Team. Ensuring terms and conditions of appointment/novation are acceptable, lead designer role is defined and all services we would normally expect are included. Required Experience; Competent user of MS packages e.g. Outlook, Excel, Word (essential); Experience of Powerproject Teamplan or similar (desirable); Competent user of Collaborative platforms such as 4Projects; Causeway or similar estimating software (desirable); Comprehensive site experience in engineering or site management role (essential); Well developed Technical Construction knowledge (essential); Knowledge of current Building Regulations (essential); Knowledge of fire compartmentation (highly desirable); Knowledge of current BREEAM/Passivhaus requirements (essential); Degree qualified in a relevant construction subject (essential); Professionally qualified e.g. MCIOB (desirable); Understanding of M&E design and interface with build (essential). The ideal candidate will have a proven track record of undertaking design management activities at both tender and construction stages. This experience will include working on single stage, two stage and negotiated contracts across a range of sectors including education (schools, further and higher), health, commercial, residential, accommodation, retail and industrial. Benefits Competitive salary Car allowance 26 days annual leave (with the opportunity to buy or sell up to 3 days holiday) Private medical insurance for yourself (with the option to buy family cover) Life Assurance Defined contribution pension scheme matched up to 8% 2 days volunteering opportunities Flexible and Agile working (dependent on your role) Employee Assistance Programme Professional membership fees Flexible Benefits scheme which includes the opportunity to purchase benefits such as: Critical illness insurance (with option to purchase for your partner) Dental Insurance Travel insurance Bike to work scheme Retail vouchers/payroll giving/activity pass for top leisure attractions Please contact Alex in our Sheffield office on (phone number removed) (Option 3) or email (url removed).
Jul 27, 2026
Full time
Are you an experienced Design Manager looking to fast track your career in a dynamic Main Contractor? As Design Manager you will be responsible for managing,leading and co-ordinating the design of complex and large value projects from tender stage through to the completion of construction stage design information. Utilising construction knowledge and experience to develop innovative and cost effective design solutions in conjunction with the design team, applying value engineering principles to ensure best value for all parties, and ensure an effective construction phase by applying an understanding of site management practices, interface management, risks, costs and co-ordination. Duties Include But Are Not Limited To; Develop innovative design solutions to clients briefs with input from the professional team and subcontractors; Develop relationships with clients during early concept stages; manage expectations of the project through regular communication and discussions regarding requirements and specifications; Chair and minute design team meetings and design workshops to arrive at solutions which are cost effective and meet the requirements of the procurement and construction activities. Manage the relationship for the whole project team - with the client, subcontractors and professional team resolve any queries; Understand the process and risks/opportunities related to managing the design with regard to Employer's Requirements, Contractors' Proposals. Identify and check contents of Contractors Proposals, qualifications list, design information and marketing documentation for the tender and then be able to deliver compliant design within these parameters. Adopt a proactive approach to value engineering throughout the design phase, by keeping up to date with latest construction techniques and legislation; Develop and utilise scope sheets for each package in conjunction with Project and Commercial Managers to align with duties schedule and utilise these to feed design and procurement programmes and direct design team; Develop and manage the programmes for the production of information for both procurement and construction purposes. Be able to control information flow to suit these parameters from consultants and sub-contractors alike and be able to identify and report when problems are occurring and deal with no-performing parties in a robust fashion; Produce, monitor and drive production though appropriate use of KPIs for the design process; Review the design on an ongoing basis, identify potential interface problems & practicalities in construction, and resolve with the design team and specialist subcontractors; Attend appropriate Contractor selection interviews, including preparation beforehand; Review any subcontract enquiries to subcontractor designed packages; Appoint / vet the Design Team. Ensuring terms and conditions of appointment/novation are acceptable, lead designer role is defined and all services we would normally expect are included. Required Experience; Competent user of MS packages e.g. Outlook, Excel, Word (essential); Experience of Powerproject Teamplan or similar (desirable); Competent user of Collaborative platforms such as 4Projects; Causeway or similar estimating software (desirable); Comprehensive site experience in engineering or site management role (essential); Well developed Technical Construction knowledge (essential); Knowledge of current Building Regulations (essential); Knowledge of fire compartmentation (highly desirable); Knowledge of current BREEAM/Passivhaus requirements (essential); Degree qualified in a relevant construction subject (essential); Professionally qualified e.g. MCIOB (desirable); Understanding of M&E design and interface with build (essential). The ideal candidate will have a proven track record of undertaking design management activities at both tender and construction stages. This experience will include working on single stage, two stage and negotiated contracts across a range of sectors including education (schools, further and higher), health, commercial, residential, accommodation, retail and industrial. Benefits Competitive salary Car allowance 26 days annual leave (with the opportunity to buy or sell up to 3 days holiday) Private medical insurance for yourself (with the option to buy family cover) Life Assurance Defined contribution pension scheme matched up to 8% 2 days volunteering opportunities Flexible and Agile working (dependent on your role) Employee Assistance Programme Professional membership fees Flexible Benefits scheme which includes the opportunity to purchase benefits such as: Critical illness insurance (with option to purchase for your partner) Dental Insurance Travel insurance Bike to work scheme Retail vouchers/payroll giving/activity pass for top leisure attractions Please contact Alex in our Sheffield office on (phone number removed) (Option 3) or email (url removed).
We have an exciting opportunity for a Marketing Technology Manager to join our Marketing Technology team on a 12 month fixed term contract, based in A&O Shearman's Belfast office. Marketing Technology team - Belfast The Digital and Marketing technology team implements and manages the firm's integrated marketing information systems and digital marketing communications channels. The digital channels include our public and client websites, email marketing system, content libraries, and blogs. The team is also responsible for the technologies that support core business development and marketing processes, including experience collection, contact management, pitching and opportunity management, CV management, event management, client segmentation and marketing analytics. These broad areas of activity support each other and overlap, helping to provide a 360 view of our interactions with a client. What you will do The Marketing technology manager is responsible for helping to drive the strategy for marketing technology in the firm; developing and maintaining appropriate MarTech platforms and channels (both external and internal); and advising on and supporting the use of those platforms and channels, including advising on best practice for CRM systems. The role has a global remit, supporting and advising all jurisdictions, legal practices and advanced delivery & solutions in developing a digital, data-driven, user-centric approach to marketing. The job holder will work with the digital marketing technology team in support of its objective of using marketing technology to support the firm's wider marketing strategy. Act as the subject matter expert and jointly accountable owner of key marketing technology platforms, primarily the Dynamics CRM system, ensuring they are effectively maintained, developed, and aligned to strategic marketing priorities in collaboration with global teams. Lead the effective deployment, change management, and continuous improvement of marketing technologies, ensuring solutions evolve in line with business needs and deliver measurable value. Drive adoption of marketing technologies (including Dynamics CRM) by championing their use and providing hands-on support and guidance to Marketing teams and PAs to maximize effectiveness. Work closely with the Data Manager to ensure CRM data is accurate, up to date, and trusted by streamlining processes and overseeing ongoing data management, maintaining the platform as the single source of truth. Drive business insights through the innovative use of data and analytics, evaluating digital marketing performance against KPIs and benchmarks to inform decision-making. Build strong cross-functional relationships and advise Marketing, BD, Comms, and global teams on MarTech strategy to support effective use of tools and data. Manage contracts, procurement, and relationships with third-party suppliers and internal technical stakeholders (e.g. IT, IHL), ensuring effective collaboration and service delivery, and escalating issues where required to manage risk. Oversees the maintenance and accuracy of lawyer profiles on and acts as a key escalation point for lawyer profile queries in collaboration with local HR teams, Regulation & Conduct and Senior Marketing Leadership. Promote best practice by; sharing knowledge, upskilling team members, maintaining and creating documentation and guides and staying current with market trends, bringing new ideas and continuous improvement opportunities to the wider team. Supporting the team with technical advice and troubleshooting, automating processes where possible. What you will have Advanced experience of MS Dynamics and a broad understanding of other CRM solutions and marketing technologies is essential A general background of managing a CRM Involvement in delivering a new CRM, incorporating scoping, discovery, design and implementation Experience in digital marketing techniques (e.g. segmentation, automation, split testing, and AI), combined with strong analytical skills, high attention to detail, and a proven ability to implement KPIs and measure campaign performance. Experience of managing external suppliers/agencies An ability to pick up new technologies quickly Responsive, proactive and innovative Superb communication skills, written and oral Excellent interpersonal skills, able to confidently interact with all levels and across cultures Tenacity and commitment - focused on delivery and end results An ability to work under pressure What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here. Role level: Manager
Jul 27, 2026
Full time
We have an exciting opportunity for a Marketing Technology Manager to join our Marketing Technology team on a 12 month fixed term contract, based in A&O Shearman's Belfast office. Marketing Technology team - Belfast The Digital and Marketing technology team implements and manages the firm's integrated marketing information systems and digital marketing communications channels. The digital channels include our public and client websites, email marketing system, content libraries, and blogs. The team is also responsible for the technologies that support core business development and marketing processes, including experience collection, contact management, pitching and opportunity management, CV management, event management, client segmentation and marketing analytics. These broad areas of activity support each other and overlap, helping to provide a 360 view of our interactions with a client. What you will do The Marketing technology manager is responsible for helping to drive the strategy for marketing technology in the firm; developing and maintaining appropriate MarTech platforms and channels (both external and internal); and advising on and supporting the use of those platforms and channels, including advising on best practice for CRM systems. The role has a global remit, supporting and advising all jurisdictions, legal practices and advanced delivery & solutions in developing a digital, data-driven, user-centric approach to marketing. The job holder will work with the digital marketing technology team in support of its objective of using marketing technology to support the firm's wider marketing strategy. Act as the subject matter expert and jointly accountable owner of key marketing technology platforms, primarily the Dynamics CRM system, ensuring they are effectively maintained, developed, and aligned to strategic marketing priorities in collaboration with global teams. Lead the effective deployment, change management, and continuous improvement of marketing technologies, ensuring solutions evolve in line with business needs and deliver measurable value. Drive adoption of marketing technologies (including Dynamics CRM) by championing their use and providing hands-on support and guidance to Marketing teams and PAs to maximize effectiveness. Work closely with the Data Manager to ensure CRM data is accurate, up to date, and trusted by streamlining processes and overseeing ongoing data management, maintaining the platform as the single source of truth. Drive business insights through the innovative use of data and analytics, evaluating digital marketing performance against KPIs and benchmarks to inform decision-making. Build strong cross-functional relationships and advise Marketing, BD, Comms, and global teams on MarTech strategy to support effective use of tools and data. Manage contracts, procurement, and relationships with third-party suppliers and internal technical stakeholders (e.g. IT, IHL), ensuring effective collaboration and service delivery, and escalating issues where required to manage risk. Oversees the maintenance and accuracy of lawyer profiles on and acts as a key escalation point for lawyer profile queries in collaboration with local HR teams, Regulation & Conduct and Senior Marketing Leadership. Promote best practice by; sharing knowledge, upskilling team members, maintaining and creating documentation and guides and staying current with market trends, bringing new ideas and continuous improvement opportunities to the wider team. Supporting the team with technical advice and troubleshooting, automating processes where possible. What you will have Advanced experience of MS Dynamics and a broad understanding of other CRM solutions and marketing technologies is essential A general background of managing a CRM Involvement in delivering a new CRM, incorporating scoping, discovery, design and implementation Experience in digital marketing techniques (e.g. segmentation, automation, split testing, and AI), combined with strong analytical skills, high attention to detail, and a proven ability to implement KPIs and measure campaign performance. Experience of managing external suppliers/agencies An ability to pick up new technologies quickly Responsive, proactive and innovative Superb communication skills, written and oral Excellent interpersonal skills, able to confidently interact with all levels and across cultures Tenacity and commitment - focused on delivery and end results An ability to work under pressure What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here. Role level: Manager
A well-established and rapidly growing structural engineering consultancy operating across London, Kent, and Essex is looking for an Operations Manager to join the team in Sevenoaks. They deliver innovative, technically rigorous engineering solutions across a diverse portfolio of projects - from residential and commercial new-builds to complex industrial and infrastructure schemes. You will take ownership of the day-to-day running of the engineering operations, ensuring that the companies' people, processes, systems, and facilities operate smoothly and efficiently so that the engineering team can focus on delivering excellent work for clients. The role spans finance and invoicing support, IT and systems coordination, and quality management. Key Responsibilities As Operations Manager Develop, document, and continuously improve internal processes and standard operating procedures across the engineering side of the business Manage company software subscriptions, licences, and IT arrangements in conjunction with external IT support. Maintain accurate HR records, holiday and absence tracking, and employment documentation in line with UK employment law and GDPR. Oversee invoicing, credit control, and accounts payable processes in liaison with the company & accountants. Monitor project fee budgets, work-in-progress, and resource utilisation, producing regular management information for Engineering Director. Support the preparation and tracking of fee proposals and appointment documentation. Manage payroll inputs, expenses. Ensure GDPR compliance and good information management practice across the business. What we're looking for in an Operations Manager Proven experience in an operations, office management, or business management role, ideally within a professional services, engineering, or construction- related environment. Strong financial literacy, including experience with invoicing, budgets, and management reporting. Excellent working knowledge of Microsoft Office (Word, Excel, Outlook) and cloud-based business systems. Excellent written and spoken English. Right to work in the United Kingdom - applicants must be UK residents. Experience within an engineering, architectural, or construction consultancy environment. Familiarity with quality management systems (e.g. ISO 9001) and document control. To apply for this role as Operations Manager, please click apply online and upload an updated copy of your CV.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Jul 27, 2026
Full time
A well-established and rapidly growing structural engineering consultancy operating across London, Kent, and Essex is looking for an Operations Manager to join the team in Sevenoaks. They deliver innovative, technically rigorous engineering solutions across a diverse portfolio of projects - from residential and commercial new-builds to complex industrial and infrastructure schemes. You will take ownership of the day-to-day running of the engineering operations, ensuring that the companies' people, processes, systems, and facilities operate smoothly and efficiently so that the engineering team can focus on delivering excellent work for clients. The role spans finance and invoicing support, IT and systems coordination, and quality management. Key Responsibilities As Operations Manager Develop, document, and continuously improve internal processes and standard operating procedures across the engineering side of the business Manage company software subscriptions, licences, and IT arrangements in conjunction with external IT support. Maintain accurate HR records, holiday and absence tracking, and employment documentation in line with UK employment law and GDPR. Oversee invoicing, credit control, and accounts payable processes in liaison with the company & accountants. Monitor project fee budgets, work-in-progress, and resource utilisation, producing regular management information for Engineering Director. Support the preparation and tracking of fee proposals and appointment documentation. Manage payroll inputs, expenses. Ensure GDPR compliance and good information management practice across the business. What we're looking for in an Operations Manager Proven experience in an operations, office management, or business management role, ideally within a professional services, engineering, or construction- related environment. Strong financial literacy, including experience with invoicing, budgets, and management reporting. Excellent working knowledge of Microsoft Office (Word, Excel, Outlook) and cloud-based business systems. Excellent written and spoken English. Right to work in the United Kingdom - applicants must be UK residents. Experience within an engineering, architectural, or construction consultancy environment. Familiarity with quality management systems (e.g. ISO 9001) and document control. To apply for this role as Operations Manager, please click apply online and upload an updated copy of your CV.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Next intake: October 2026 UK salary: £26,250 + commission, London: £28,900 + commission, Ireland: €31,500 + commission Choose your tech specialism. Build your career. At Softcat, our Specialist Sales team works closely with customers to deliver expert advice and solutions across key technology areas. As a Specialist, you'll focus on one of these areas, becoming a go-to expert for both customers and colleagues. Explore the paths you can take: Explore Cyber Security - Helping customers protect their data, systems, and people from cyber threats. Explore Data Centre & Cloud (Hybrid Infrastructure) - Supporting customers in building and managing scalable hybrid infrastructure through cloud platforms and data centre services. Explore Workspace (Digital Workspace) - Enabling flexible, modern working through ITAM, end-user computing, support services, and collaboration tools. Explore Networking & Connectivity - Delivering secure, reliable networks and connectivity to ensure seamless communication and performance. Explore Data, AI & Automation - Helping organisations harness data, automation, and AI to improve insights and efficiency. Would you thrive in an entrepreneurial and collaborative sales environment? Do you want to build a successful career by delivering innovative technology solutions to customers? Join our Specialist Sales team. This exciting entry-level role offers you the chance to become a trusted advisor in one of our core technology towers. You'll partner closely with our Account Managers, helping them shape the right solutions for our customers - while constantly growing your expertise in your chosen area. We offer strong earning potential with uncapped commission, clear and structured progression opportunities, and a dynamic, supportive team culture. There are no specific qualifications or previous tech experience required - just bring your ambition and a willingness to learn. Success. The Softcat Way. Softcat is a billion-pound technology company that feels like one family. We're big on culture, big on teamwork and big on rewards. Through collaboration and understanding, we help customers to use technology to succeed, by putting our employees first. Welcome to a business where personal achievement and team success go hand-in-hand. Partner with the best We are offering exciting opportunities to join our Specialist team across one of our five technology towers: Cyber Network & Security, Data Centre, Cloud, Data AI & Automation, and Workspace. No prior experience or technical knowledge is required - just a genuine thirst to learn and a passion for focusing on a specific area of technology. Whether you're drawn to infrastructure, innovation, or user experience, there's a place for you to grow and thrive. As a Sales Specialist (in either area explained above) you will be responsible for: Researching potential customers to shape and build new business Providing internal consultancy to other Account Managers across our Corporate Sales teams Working towards your KPI's through developing market understanding, building relationships and networking Providing specialist technology insight that will help your customers buy the right technology that solves their business challenges Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience What we need from you Have a passion for sales and be keen to learn and develop your skill set Demonstrate our company values Demonstrate a keen entrepreneurial flare and the desire to build your own client base from scratch Be a motivated self-starter, a quick learner and be highly organised Show an enthusiasm to learn and develop your knowledge for new and emerging technologies Have a high level of verbal and written communication skills Have the ability to build solid relationships internally and with potential new clients We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Flexible working - 3 days working in the office and 2 days working from home. Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Jul 27, 2026
Full time
Next intake: October 2026 UK salary: £26,250 + commission, London: £28,900 + commission, Ireland: €31,500 + commission Choose your tech specialism. Build your career. At Softcat, our Specialist Sales team works closely with customers to deliver expert advice and solutions across key technology areas. As a Specialist, you'll focus on one of these areas, becoming a go-to expert for both customers and colleagues. Explore the paths you can take: Explore Cyber Security - Helping customers protect their data, systems, and people from cyber threats. Explore Data Centre & Cloud (Hybrid Infrastructure) - Supporting customers in building and managing scalable hybrid infrastructure through cloud platforms and data centre services. Explore Workspace (Digital Workspace) - Enabling flexible, modern working through ITAM, end-user computing, support services, and collaboration tools. Explore Networking & Connectivity - Delivering secure, reliable networks and connectivity to ensure seamless communication and performance. Explore Data, AI & Automation - Helping organisations harness data, automation, and AI to improve insights and efficiency. Would you thrive in an entrepreneurial and collaborative sales environment? Do you want to build a successful career by delivering innovative technology solutions to customers? Join our Specialist Sales team. This exciting entry-level role offers you the chance to become a trusted advisor in one of our core technology towers. You'll partner closely with our Account Managers, helping them shape the right solutions for our customers - while constantly growing your expertise in your chosen area. We offer strong earning potential with uncapped commission, clear and structured progression opportunities, and a dynamic, supportive team culture. There are no specific qualifications or previous tech experience required - just bring your ambition and a willingness to learn. Success. The Softcat Way. Softcat is a billion-pound technology company that feels like one family. We're big on culture, big on teamwork and big on rewards. Through collaboration and understanding, we help customers to use technology to succeed, by putting our employees first. Welcome to a business where personal achievement and team success go hand-in-hand. Partner with the best We are offering exciting opportunities to join our Specialist team across one of our five technology towers: Cyber Network & Security, Data Centre, Cloud, Data AI & Automation, and Workspace. No prior experience or technical knowledge is required - just a genuine thirst to learn and a passion for focusing on a specific area of technology. Whether you're drawn to infrastructure, innovation, or user experience, there's a place for you to grow and thrive. As a Sales Specialist (in either area explained above) you will be responsible for: Researching potential customers to shape and build new business Providing internal consultancy to other Account Managers across our Corporate Sales teams Working towards your KPI's through developing market understanding, building relationships and networking Providing specialist technology insight that will help your customers buy the right technology that solves their business challenges Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience What we need from you Have a passion for sales and be keen to learn and develop your skill set Demonstrate our company values Demonstrate a keen entrepreneurial flare and the desire to build your own client base from scratch Be a motivated self-starter, a quick learner and be highly organised Show an enthusiasm to learn and develop your knowledge for new and emerging technologies Have a high level of verbal and written communication skills Have the ability to build solid relationships internally and with potential new clients We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Flexible working - 3 days working in the office and 2 days working from home. Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Next intake: October 2026 UK salary: £26,250 + commission, London: £28,900 + commission, Ireland: €31,500 + commission Choose your tech specialism. Build your career. At Softcat, our Specialist Sales team works closely with customers to deliver expert advice and solutions across key technology areas. As a Specialist, you'll focus on one of these areas, becoming a go-to expert for both customers and colleagues. Explore the paths you can take: Explore Cyber Security - Helping customers protect their data, systems, and people from cyber threats. Explore Data Centre & Cloud (Hybrid Infrastructure) - Supporting customers in building and managing scalable hybrid infrastructure through cloud platforms and data centre services. Explore Workspace (Digital Workspace) - Enabling flexible, modern working through ITAM, end-user computing, support services, and collaboration tools. Explore Networking & Connectivity - Delivering secure, reliable networks and connectivity to ensure seamless communication and performance. Explore Data, AI & Automation - Helping organisations harness data, automation, and AI to improve insights and efficiency. Would you thrive in an entrepreneurial and collaborative sales environment? Do you want to build a successful career by delivering innovative technology solutions to customers? Join our Specialist Sales team. This exciting entry-level role offers you the chance to become a trusted advisor in one of our core technology towers. You'll partner closely with our Account Managers, helping them shape the right solutions for our customers - while constantly growing your expertise in your chosen area. We offer strong earning potential with uncapped commission, clear and structured progression opportunities, and a dynamic, supportive team culture. There are no specific qualifications or previous tech experience required - just bring your ambition and a willingness to learn. Success. The Softcat Way. Softcat is a billion-pound technology company that feels like one family. We're big on culture, big on teamwork and big on rewards. Through collaboration and understanding, we help customers to use technology to succeed, by putting our employees first. Welcome to a business where personal achievement and team success go hand-in-hand. Partner with the best We are offering exciting opportunities to join our Specialist team across one of our five technology towers: Cyber Network & Security, Data Centre, Cloud, Data AI & Automation, and Workspace. No prior experience or technical knowledge is required - just a genuine thirst to learn and a passion for focusing on a specific area of technology. Whether you're drawn to infrastructure, innovation, or user experience, there's a place for you to grow and thrive. As a Sales Specialist (in either area explained above) you will be responsible for: Researching potential customers to shape and build new business Providing internal consultancy to other Account Managers across our Corporate Sales teams Working towards your KPI's through developing market understanding, building relationships and networking Providing specialist technology insight that will help your customers buy the right technology that solves their business challenges Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience What we need from you Have a passion for sales and be keen to learn and develop your skill set Demonstrate our company values Demonstrate a keen entrepreneurial flare and the desire to build your own client base from scratch Be a motivated self-starter, a quick learner and be highly organised Show an enthusiasm to learn and develop your knowledge for new and emerging technologies Have a high level of verbal and written communication skills Have the ability to build solid relationships internally and with potential new clients We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Flexible working - 3 days working in the office and 2 days working from home. Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Jul 27, 2026
Full time
Next intake: October 2026 UK salary: £26,250 + commission, London: £28,900 + commission, Ireland: €31,500 + commission Choose your tech specialism. Build your career. At Softcat, our Specialist Sales team works closely with customers to deliver expert advice and solutions across key technology areas. As a Specialist, you'll focus on one of these areas, becoming a go-to expert for both customers and colleagues. Explore the paths you can take: Explore Cyber Security - Helping customers protect their data, systems, and people from cyber threats. Explore Data Centre & Cloud (Hybrid Infrastructure) - Supporting customers in building and managing scalable hybrid infrastructure through cloud platforms and data centre services. Explore Workspace (Digital Workspace) - Enabling flexible, modern working through ITAM, end-user computing, support services, and collaboration tools. Explore Networking & Connectivity - Delivering secure, reliable networks and connectivity to ensure seamless communication and performance. Explore Data, AI & Automation - Helping organisations harness data, automation, and AI to improve insights and efficiency. Would you thrive in an entrepreneurial and collaborative sales environment? Do you want to build a successful career by delivering innovative technology solutions to customers? Join our Specialist Sales team. This exciting entry-level role offers you the chance to become a trusted advisor in one of our core technology towers. You'll partner closely with our Account Managers, helping them shape the right solutions for our customers - while constantly growing your expertise in your chosen area. We offer strong earning potential with uncapped commission, clear and structured progression opportunities, and a dynamic, supportive team culture. There are no specific qualifications or previous tech experience required - just bring your ambition and a willingness to learn. Success. The Softcat Way. Softcat is a billion-pound technology company that feels like one family. We're big on culture, big on teamwork and big on rewards. Through collaboration and understanding, we help customers to use technology to succeed, by putting our employees first. Welcome to a business where personal achievement and team success go hand-in-hand. Partner with the best We are offering exciting opportunities to join our Specialist team across one of our five technology towers: Cyber Network & Security, Data Centre, Cloud, Data AI & Automation, and Workspace. No prior experience or technical knowledge is required - just a genuine thirst to learn and a passion for focusing on a specific area of technology. Whether you're drawn to infrastructure, innovation, or user experience, there's a place for you to grow and thrive. As a Sales Specialist (in either area explained above) you will be responsible for: Researching potential customers to shape and build new business Providing internal consultancy to other Account Managers across our Corporate Sales teams Working towards your KPI's through developing market understanding, building relationships and networking Providing specialist technology insight that will help your customers buy the right technology that solves their business challenges Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience What we need from you Have a passion for sales and be keen to learn and develop your skill set Demonstrate our company values Demonstrate a keen entrepreneurial flare and the desire to build your own client base from scratch Be a motivated self-starter, a quick learner and be highly organised Show an enthusiasm to learn and develop your knowledge for new and emerging technologies Have a high level of verbal and written communication skills Have the ability to build solid relationships internally and with potential new clients We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Flexible working - 3 days working in the office and 2 days working from home. Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Location: North London, with hybrid working and UK customer travel Salary: Competitive and flexible for the right person We are supporting an international defence technology business in appointing a Senior Customer Programme Manager to help develop and deliver its growing UK portfolio.This is not a traditional programme management position. The successful person will combine customer-facing programme leadership with business development, helping identify and shape new opportunities with the UK MOD before retaining ownership through contract award, delivery and customer acceptance.The organisation develops specialist communications technology for military users operating in demanding environments. This is an opportunity to take significant ownership of its UK customer relationships and play a central role in both business growth and programme delivery. The Role You will act as the senior customer interface across a portfolio of UK defence programmes, working closely with military users, procurement stakeholders, defence primes and internal technical teams.Your responsibilities will span the complete customer life cycle. This will include understanding emerging operational requirements, developing new opportunities, supporting capture and bids, and leading resulting programmes through integration, delivery and acceptance.You will work across engineering, operations, supply chain and commercial functions to ensure that proposed solutions are technically credible, commercially viable and successfully delivered. Key Responsibilities Develop trusted relationships across the UK MOD, DE&S, military users and relevant defence partners Identify, qualify and shape new customer opportunities Support capture activity, bids, tenders, demonstrations and commercial proposals Translate operational requirements into deliverable technical solutions Lead customer programmes from contract award through integration, delivery and acceptance Act as the principal interface between the customer and internal delivery teams Manage programme scope, budgets, schedules, risks, dependencies and reporting Coordinate engineering, commercial, supply-chain and operational stakeholders Maintain customer confidence when resolving technical or delivery challenges Identify follow-on opportunities and support long-term account growth Represent the organisation at customer meetings, industry events and trials Travel within the UK and internationally when required About You We are looking for someone who can operate confidently across both business winning and programme delivery.You may currently work in business development, account management, capture, customer programme management or programme leadership within the defence sector. Your job title is less important than your ability to develop opportunities, build credibility with customers and remain accountable through delivery. You will ideally bring: Experience working with the UK MOD, DE&S, Armed Forces or UK defence primes A strong track record in customer-facing defence or technology programmes Experience supporting or leading business development, capture, bids or tenders The ability to understand and discuss complex technical products or systems Strong commercial awareness and confidence working around contracts and budgets Experience coordinating cross-functional engineering and delivery teams Excellent stakeholder management, negotiation and communication skills The ability to take ownership and operate effectively within a growing international business Experience within tactical communications, secure communications, soldier systems, C4ISR, military electronics or mission-critical technology would be particularly valuable. What's on Offer A competitive package with genuine flexibility for the right person Hybrid working and a high degree of autonomy Ownership of strategically important UK customer relationships Exposure to specialist defence communications technology The opportunity to influence both future growth and programme delivery An international environment with long-term development opportunities This role would suit someone who does not want to choose between sales and delivery. You will have the opportunity to help create new business, win it and remain accountable for delivering what was promised. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Jul 27, 2026
Full time
Location: North London, with hybrid working and UK customer travel Salary: Competitive and flexible for the right person We are supporting an international defence technology business in appointing a Senior Customer Programme Manager to help develop and deliver its growing UK portfolio.This is not a traditional programme management position. The successful person will combine customer-facing programme leadership with business development, helping identify and shape new opportunities with the UK MOD before retaining ownership through contract award, delivery and customer acceptance.The organisation develops specialist communications technology for military users operating in demanding environments. This is an opportunity to take significant ownership of its UK customer relationships and play a central role in both business growth and programme delivery. The Role You will act as the senior customer interface across a portfolio of UK defence programmes, working closely with military users, procurement stakeholders, defence primes and internal technical teams.Your responsibilities will span the complete customer life cycle. This will include understanding emerging operational requirements, developing new opportunities, supporting capture and bids, and leading resulting programmes through integration, delivery and acceptance.You will work across engineering, operations, supply chain and commercial functions to ensure that proposed solutions are technically credible, commercially viable and successfully delivered. Key Responsibilities Develop trusted relationships across the UK MOD, DE&S, military users and relevant defence partners Identify, qualify and shape new customer opportunities Support capture activity, bids, tenders, demonstrations and commercial proposals Translate operational requirements into deliverable technical solutions Lead customer programmes from contract award through integration, delivery and acceptance Act as the principal interface between the customer and internal delivery teams Manage programme scope, budgets, schedules, risks, dependencies and reporting Coordinate engineering, commercial, supply-chain and operational stakeholders Maintain customer confidence when resolving technical or delivery challenges Identify follow-on opportunities and support long-term account growth Represent the organisation at customer meetings, industry events and trials Travel within the UK and internationally when required About You We are looking for someone who can operate confidently across both business winning and programme delivery.You may currently work in business development, account management, capture, customer programme management or programme leadership within the defence sector. Your job title is less important than your ability to develop opportunities, build credibility with customers and remain accountable through delivery. You will ideally bring: Experience working with the UK MOD, DE&S, Armed Forces or UK defence primes A strong track record in customer-facing defence or technology programmes Experience supporting or leading business development, capture, bids or tenders The ability to understand and discuss complex technical products or systems Strong commercial awareness and confidence working around contracts and budgets Experience coordinating cross-functional engineering and delivery teams Excellent stakeholder management, negotiation and communication skills The ability to take ownership and operate effectively within a growing international business Experience within tactical communications, secure communications, soldier systems, C4ISR, military electronics or mission-critical technology would be particularly valuable. What's on Offer A competitive package with genuine flexibility for the right person Hybrid working and a high degree of autonomy Ownership of strategically important UK customer relationships Exposure to specialist defence communications technology The opportunity to influence both future growth and programme delivery An international environment with long-term development opportunities This role would suit someone who does not want to choose between sales and delivery. You will have the opportunity to help create new business, win it and remain accountable for delivering what was promised. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Next intake: October 2026 UK salary: £26,250 + commission, London: £28,900 + commission, Ireland: €31,500 + commission Choose your tech specialism. Build your career. At Softcat, our Specialist Sales team works closely with customers to deliver expert advice and solutions across key technology areas. As a Specialist, you'll focus on one of these areas, becoming a go-to expert for both customers and colleagues. Explore the paths you can take: Explore Cyber Security - Helping customers protect their data, systems, and people from cyber threats. Explore Data Centre & Cloud (Hybrid Infrastructure) - Supporting customers in building and managing scalable hybrid infrastructure through cloud platforms and data centre services. Explore Workspace (Digital Workspace) - Enabling flexible, modern working through ITAM, end-user computing, support services, and collaboration tools. Explore Networking & Connectivity - Delivering secure, reliable networks and connectivity to ensure seamless communication and performance. Explore Data, AI & Automation - Helping organisations harness data, automation, and AI to improve insights and efficiency. Would you thrive in an entrepreneurial and collaborative sales environment? Do you want to build a successful career by delivering innovative technology solutions to customers? Join our Specialist Sales team. This exciting entry-level role offers you the chance to become a trusted advisor in one of our core technology towers. You'll partner closely with our Account Managers, helping them shape the right solutions for our customers - while constantly growing your expertise in your chosen area. We offer strong earning potential with uncapped commission, clear and structured progression opportunities, and a dynamic, supportive team culture. There are no specific qualifications or previous tech experience required - just bring your ambition and a willingness to learn. Success. The Softcat Way. Softcat is a billion-pound technology company that feels like one family. We're big on culture, big on teamwork and big on rewards. Through collaboration and understanding, we help customers to use technology to succeed, by putting our employees first. Welcome to a business where personal achievement and team success go hand-in-hand. Partner with the best We are offering exciting opportunities to join our Specialist team across one of our five technology towers: Cyber Network & Security, Data Centre, Cloud, Data AI & Automation, and Workspace. No prior experience or technical knowledge is required - just a genuine thirst to learn and a passion for focusing on a specific area of technology. Whether you're drawn to infrastructure, innovation, or user experience, there's a place for you to grow and thrive. As a Sales Specialist (in either area explained above) you will be responsible for: Researching potential customers to shape and build new business Providing internal consultancy to other Account Managers across our Corporate Sales teams Working towards your KPI's through developing market understanding, building relationships and networking Providing specialist technology insight that will help your customers buy the right technology that solves their business challenges Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience What we need from you Have a passion for sales and be keen to learn and develop your skill set Demonstrate our company values Demonstrate a keen entrepreneurial flare and the desire to build your own client base from scratch Be a motivated self-starter, a quick learner and be highly organised Show an enthusiasm to learn and develop your knowledge for new and emerging technologies Have a high level of verbal and written communication skills Have the ability to build solid relationships internally and with potential new clients We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Flexible working - 3 days working in the office and 2 days working from home. Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Jul 27, 2026
Full time
Next intake: October 2026 UK salary: £26,250 + commission, London: £28,900 + commission, Ireland: €31,500 + commission Choose your tech specialism. Build your career. At Softcat, our Specialist Sales team works closely with customers to deliver expert advice and solutions across key technology areas. As a Specialist, you'll focus on one of these areas, becoming a go-to expert for both customers and colleagues. Explore the paths you can take: Explore Cyber Security - Helping customers protect their data, systems, and people from cyber threats. Explore Data Centre & Cloud (Hybrid Infrastructure) - Supporting customers in building and managing scalable hybrid infrastructure through cloud platforms and data centre services. Explore Workspace (Digital Workspace) - Enabling flexible, modern working through ITAM, end-user computing, support services, and collaboration tools. Explore Networking & Connectivity - Delivering secure, reliable networks and connectivity to ensure seamless communication and performance. Explore Data, AI & Automation - Helping organisations harness data, automation, and AI to improve insights and efficiency. Would you thrive in an entrepreneurial and collaborative sales environment? Do you want to build a successful career by delivering innovative technology solutions to customers? Join our Specialist Sales team. This exciting entry-level role offers you the chance to become a trusted advisor in one of our core technology towers. You'll partner closely with our Account Managers, helping them shape the right solutions for our customers - while constantly growing your expertise in your chosen area. We offer strong earning potential with uncapped commission, clear and structured progression opportunities, and a dynamic, supportive team culture. There are no specific qualifications or previous tech experience required - just bring your ambition and a willingness to learn. Success. The Softcat Way. Softcat is a billion-pound technology company that feels like one family. We're big on culture, big on teamwork and big on rewards. Through collaboration and understanding, we help customers to use technology to succeed, by putting our employees first. Welcome to a business where personal achievement and team success go hand-in-hand. Partner with the best We are offering exciting opportunities to join our Specialist team across one of our five technology towers: Cyber Network & Security, Data Centre, Cloud, Data AI & Automation, and Workspace. No prior experience or technical knowledge is required - just a genuine thirst to learn and a passion for focusing on a specific area of technology. Whether you're drawn to infrastructure, innovation, or user experience, there's a place for you to grow and thrive. As a Sales Specialist (in either area explained above) you will be responsible for: Researching potential customers to shape and build new business Providing internal consultancy to other Account Managers across our Corporate Sales teams Working towards your KPI's through developing market understanding, building relationships and networking Providing specialist technology insight that will help your customers buy the right technology that solves their business challenges Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience What we need from you Have a passion for sales and be keen to learn and develop your skill set Demonstrate our company values Demonstrate a keen entrepreneurial flare and the desire to build your own client base from scratch Be a motivated self-starter, a quick learner and be highly organised Show an enthusiasm to learn and develop your knowledge for new and emerging technologies Have a high level of verbal and written communication skills Have the ability to build solid relationships internally and with potential new clients We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Flexible working - 3 days working in the office and 2 days working from home. Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
We have an exciting opportunity for a Marketing Technology Manager to join our Marketing Technology team on a 12 month fixed term contract, based in A&O Shearman's Belfast office. Marketing Technology team - Belfast The Digital and Marketing technology team implements and manages the firm's integrated marketing information systems and digital marketing communications channels. The digital channels include our public and client websites, email marketing system, content libraries, and blogs. The team is also responsible for the technologies that support core business development and marketing processes, including experience collection, contact management, pitching and opportunity management, CV management, event management, client segmentation and marketing analytics. These broad areas of activity support each other and overlap, helping to provide a 360 view of our interactions with a client. What you will do The Marketing technology manager is responsible for helping to drive the strategy for marketing technology in the firm; developing and maintaining appropriate MarTech platforms and channels (both external and internal); and advising on and supporting the use of those platforms and channels, including advising on best practice for CRM systems. The role has a global remit, supporting and advising all jurisdictions, legal practices and advanced delivery & solutions in developing a digital, data-driven, user-centric approach to marketing. The job holder will work with the digital marketing technology team in support of its objective of using marketing technology to support the firm's wider marketing strategy. Act as the subject matter expert and jointly accountable owner of key marketing technology platforms, primarily the Dynamics CRM system, ensuring they are effectively maintained, developed, and aligned to strategic marketing priorities in collaboration with global teams. Lead the effective deployment, change management, and continuous improvement of marketing technologies, ensuring solutions evolve in line with business needs and deliver measurable value. Drive adoption of marketing technologies (including Dynamics CRM) by championing their use and providing hands-on support and guidance to Marketing teams and PAs to maximize effectiveness. Work closely with the Data Manager to ensure CRM data is accurate, up to date, and trusted by streamlining processes and overseeing ongoing data management, maintaining the platform as the single source of truth. Drive business insights through the innovative use of data and analytics, evaluating digital marketing performance against KPIs and benchmarks to inform decision-making. Build strong cross-functional relationships and advise Marketing, BD, Comms, and global teams on MarTech strategy to support effective use of tools and data. Manage contracts, procurement, and relationships with third-party suppliers and internal technical stakeholders (e.g. IT, IHL), ensuring effective collaboration and service delivery, and escalating issues where required to manage risk. Oversees the maintenance and accuracy of lawyer profiles on and acts as a key escalation point for lawyer profile queries in collaboration with local HR teams, Regulation & Conduct and Senior Marketing Leadership. Promote best practice by; sharing knowledge, upskilling team members, maintaining and creating documentation and guides and staying current with market trends, bringing new ideas and continuous improvement opportunities to the wider team. Supporting the team with technical advice and troubleshooting, automating processes where possible. What you will have Advanced experience of MS Dynamics and a broad understanding of other CRM solutions and marketing technologies is essential A general background of managing a CRM Involvement in delivering a new CRM, incorporating scoping, discovery, design and implementation Experience in digital marketing techniques (e.g. segmentation, automation, split testing, and AI), combined with strong analytical skills, high attention to detail, and a proven ability to implement KPIs and measure campaign performance. Experience of managing external suppliers/agencies An ability to pick up new technologies quickly Responsive, proactive and innovative Superb communication skills, written and oral Excellent interpersonal skills, able to confidently interact with all levels and across cultures Tenacity and commitment - focused on delivery and end results An ability to work under pressure What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here. Role level: Manager
Jul 27, 2026
Full time
We have an exciting opportunity for a Marketing Technology Manager to join our Marketing Technology team on a 12 month fixed term contract, based in A&O Shearman's Belfast office. Marketing Technology team - Belfast The Digital and Marketing technology team implements and manages the firm's integrated marketing information systems and digital marketing communications channels. The digital channels include our public and client websites, email marketing system, content libraries, and blogs. The team is also responsible for the technologies that support core business development and marketing processes, including experience collection, contact management, pitching and opportunity management, CV management, event management, client segmentation and marketing analytics. These broad areas of activity support each other and overlap, helping to provide a 360 view of our interactions with a client. What you will do The Marketing technology manager is responsible for helping to drive the strategy for marketing technology in the firm; developing and maintaining appropriate MarTech platforms and channels (both external and internal); and advising on and supporting the use of those platforms and channels, including advising on best practice for CRM systems. The role has a global remit, supporting and advising all jurisdictions, legal practices and advanced delivery & solutions in developing a digital, data-driven, user-centric approach to marketing. The job holder will work with the digital marketing technology team in support of its objective of using marketing technology to support the firm's wider marketing strategy. Act as the subject matter expert and jointly accountable owner of key marketing technology platforms, primarily the Dynamics CRM system, ensuring they are effectively maintained, developed, and aligned to strategic marketing priorities in collaboration with global teams. Lead the effective deployment, change management, and continuous improvement of marketing technologies, ensuring solutions evolve in line with business needs and deliver measurable value. Drive adoption of marketing technologies (including Dynamics CRM) by championing their use and providing hands-on support and guidance to Marketing teams and PAs to maximize effectiveness. Work closely with the Data Manager to ensure CRM data is accurate, up to date, and trusted by streamlining processes and overseeing ongoing data management, maintaining the platform as the single source of truth. Drive business insights through the innovative use of data and analytics, evaluating digital marketing performance against KPIs and benchmarks to inform decision-making. Build strong cross-functional relationships and advise Marketing, BD, Comms, and global teams on MarTech strategy to support effective use of tools and data. Manage contracts, procurement, and relationships with third-party suppliers and internal technical stakeholders (e.g. IT, IHL), ensuring effective collaboration and service delivery, and escalating issues where required to manage risk. Oversees the maintenance and accuracy of lawyer profiles on and acts as a key escalation point for lawyer profile queries in collaboration with local HR teams, Regulation & Conduct and Senior Marketing Leadership. Promote best practice by; sharing knowledge, upskilling team members, maintaining and creating documentation and guides and staying current with market trends, bringing new ideas and continuous improvement opportunities to the wider team. Supporting the team with technical advice and troubleshooting, automating processes where possible. What you will have Advanced experience of MS Dynamics and a broad understanding of other CRM solutions and marketing technologies is essential A general background of managing a CRM Involvement in delivering a new CRM, incorporating scoping, discovery, design and implementation Experience in digital marketing techniques (e.g. segmentation, automation, split testing, and AI), combined with strong analytical skills, high attention to detail, and a proven ability to implement KPIs and measure campaign performance. Experience of managing external suppliers/agencies An ability to pick up new technologies quickly Responsive, proactive and innovative Superb communication skills, written and oral Excellent interpersonal skills, able to confidently interact with all levels and across cultures Tenacity and commitment - focused on delivery and end results An ability to work under pressure What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here. Role level: Manager
Working for a well-established global manufacturing business who operate in a niche industry. As the Customer Experience Specialist, you will support customers with enquiries and process sales orders. Job Description: Deliver an excellent customer experience and support to internal and external customers for orders and general enquiries Ensuring all requests are prioritised, organised and processed accurately and on time; taking ownership for resolution Mailbox Management: Ensure active management of CS Sales & Orders mailbox throughout the day. Passing queries to relevant colleagues with as much information as possible. Order Processing: Process all sales orders within 1 working day to a high degree of accuracy. Proactively informing any issues and any date changes to the customer. Communication: Internal and External communication to ensure fast and accurate processing of orders Customer Enquiries: Delivery Date Chasers, Document Requests. Be proactive, take ownership, and be comprehensive in replies to anticipate the next questions. Ensure responses are within the KPI Credits / Returns: Ensure all complaints, credits and returns are actioned within KPI expectations and logged accurately, enabling root cause analysis. Ensure consistent follow-up and proactive customer updates. Work with customers, Sales and Service to ensure customer satisfaction and first-time resolution. Warranty Replacements : Support Service enquiries with warranty replacements and ensure technical calls have all the relevant information to facilitate quick and easy resolution. Complaints: Communicate any significant complaints to the Customer Experience Manager so that the relevant action is taken to address the complaint and to minimise any adverse effect on the customer and company. Collections: Liaise with the warehouse and customers to arrange EX Works shipment. Export Compliance: Ensure all enquiries and orders are dealt with whilst adhering to company export compliance policies, and escalate to leadership when necessary. Calls: Ensure all phone calls are answered within the SLA of 20 seconds. Actively support the customer experience evolution to best in class. Ensure compliance with GDP, ISO 9001 and any other applicable quality standards Candidate Requirements: Essential: Experience in providing quality Customer Service, Customer Experience, Sales Administration, Sales Order Processing or similar experience is essential Experience in a B2B environment is essential Attention to detail English fluency Excellent communication skills Strong organisational skills IT skills on MS Office Suite Good standard in education, including Maths and English, with GCSE (or equivalent) at Grade C or above Proven ability to work flexibly and accurately, and as part of a team Passion for delivering excellent customer experiences Desirable: Microsoft Dynamics 360 Business Central (full training will be provided) This role is commutable from: Stone, Stafford, Newcastle under Lyme, Cheadle, Yarnfield, Eccleshall, Woore, Rugeley, Stoke on Trent, Uttoxeter, Abbots Bromley, Keele, Penkridge and surrounding areas This role would suit candidates with the following experience: Customer Service, Customer Experience, Sales Administration, Sales Support, Order Processing or similar role Hours: Monday Thursday, 9:00 am 5:00 pm Friday 8:00 am 4:00 pm Salary: £26,000 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region
Jul 27, 2026
Full time
Working for a well-established global manufacturing business who operate in a niche industry. As the Customer Experience Specialist, you will support customers with enquiries and process sales orders. Job Description: Deliver an excellent customer experience and support to internal and external customers for orders and general enquiries Ensuring all requests are prioritised, organised and processed accurately and on time; taking ownership for resolution Mailbox Management: Ensure active management of CS Sales & Orders mailbox throughout the day. Passing queries to relevant colleagues with as much information as possible. Order Processing: Process all sales orders within 1 working day to a high degree of accuracy. Proactively informing any issues and any date changes to the customer. Communication: Internal and External communication to ensure fast and accurate processing of orders Customer Enquiries: Delivery Date Chasers, Document Requests. Be proactive, take ownership, and be comprehensive in replies to anticipate the next questions. Ensure responses are within the KPI Credits / Returns: Ensure all complaints, credits and returns are actioned within KPI expectations and logged accurately, enabling root cause analysis. Ensure consistent follow-up and proactive customer updates. Work with customers, Sales and Service to ensure customer satisfaction and first-time resolution. Warranty Replacements : Support Service enquiries with warranty replacements and ensure technical calls have all the relevant information to facilitate quick and easy resolution. Complaints: Communicate any significant complaints to the Customer Experience Manager so that the relevant action is taken to address the complaint and to minimise any adverse effect on the customer and company. Collections: Liaise with the warehouse and customers to arrange EX Works shipment. Export Compliance: Ensure all enquiries and orders are dealt with whilst adhering to company export compliance policies, and escalate to leadership when necessary. Calls: Ensure all phone calls are answered within the SLA of 20 seconds. Actively support the customer experience evolution to best in class. Ensure compliance with GDP, ISO 9001 and any other applicable quality standards Candidate Requirements: Essential: Experience in providing quality Customer Service, Customer Experience, Sales Administration, Sales Order Processing or similar experience is essential Experience in a B2B environment is essential Attention to detail English fluency Excellent communication skills Strong organisational skills IT skills on MS Office Suite Good standard in education, including Maths and English, with GCSE (or equivalent) at Grade C or above Proven ability to work flexibly and accurately, and as part of a team Passion for delivering excellent customer experiences Desirable: Microsoft Dynamics 360 Business Central (full training will be provided) This role is commutable from: Stone, Stafford, Newcastle under Lyme, Cheadle, Yarnfield, Eccleshall, Woore, Rugeley, Stoke on Trent, Uttoxeter, Abbots Bromley, Keele, Penkridge and surrounding areas This role would suit candidates with the following experience: Customer Service, Customer Experience, Sales Administration, Sales Support, Order Processing or similar role Hours: Monday Thursday, 9:00 am 5:00 pm Friday 8:00 am 4:00 pm Salary: £26,000 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region
Client Relationship Manager - great for a senior admin / Trainee Paraplanner who wants to progress more technically. Salary: Up to £30,000 Location: Hybrid Working - 2 Days Office Based (Tuesdays & Fridays) / 3 Days Working From Home The Opportunity We are seeking an organised and client-focused Client Relationship Manager to join a growing financial planning business. This is an excellent opportunity for someone with experience within wealth management, financial planning, or financial services administration who enjoys building strong client relationships and supporting advisers to deliver an exceptional client experience. Working closely with advisers, paraplanners, and support teams, you will act as a key point of contact for clients, ensuring a seamless and professional service throughout their financial planning journey. Key Responsibilities Client Relationship Management Act as the day-to-day contact for clients. Build and maintain strong, trusted client relationships. Handle client enquiries professionally and efficiently. Deliver a high standard of client service at all times. Adviser Support Support advisers in the management of client relationships and portfolios. Prepare meeting packs, valuations, and supporting documentation. Ensure advisers are fully prepared ahead of client meetings. Assist with the implementation of recommendations and ongoing servicing requirements. Report Preparation Draft suitability reports and review documentation. Ensure documentation is accurate, compliant, and tailored to client needs. Maintain high standards of written communication and attention to detail. Annual Reviews Coordinate annual review processes. Prepare review packs and valuations. Follow up on actions arising from review meetings. Ensure clients receive a proactive and efficient service. Platform Migration Support Assist with the transfer of client assets onto a modern investment platform. Liaise with providers and internal stakeholders. Support a smooth and efficient onboarding process for clients. Administration & Workflow Management Maintain accurate client records and back-office systems. Monitor tasks and workflows to ensure deadlines are met. Ensure all client servicing activities are completed within agreed timescales. Support regulatory and compliance requirements. About You You will ideally have: Experience within a financial planning, wealth management, or financial services environment. A strong understanding of client servicing processes. Excellent written and verbal communication skills. Strong organisational and time management abilities. High attention to detail and accuracy. Confidence working with multiple stakeholders and managing competing priorities. Personal Attributes Client-focused and professional. Proactive and reliable. Strong relationship-building skills. Commercially aware. Able to work independently and as part of a team. What's on Offer? Salary up to £30,000 . Hybrid working model - Tuesdays and Fridays in the office, with three days working from home . Supportive and collaborative team environment. Opportunity to develop within a growing financial planning business. Exposure to advisers, paraplanners, and wider financial planning processes. If you're looking to take the next step in your financial services career and enjoy working in a client-focused environment, we'd love to hear from you.
Jul 27, 2026
Full time
Client Relationship Manager - great for a senior admin / Trainee Paraplanner who wants to progress more technically. Salary: Up to £30,000 Location: Hybrid Working - 2 Days Office Based (Tuesdays & Fridays) / 3 Days Working From Home The Opportunity We are seeking an organised and client-focused Client Relationship Manager to join a growing financial planning business. This is an excellent opportunity for someone with experience within wealth management, financial planning, or financial services administration who enjoys building strong client relationships and supporting advisers to deliver an exceptional client experience. Working closely with advisers, paraplanners, and support teams, you will act as a key point of contact for clients, ensuring a seamless and professional service throughout their financial planning journey. Key Responsibilities Client Relationship Management Act as the day-to-day contact for clients. Build and maintain strong, trusted client relationships. Handle client enquiries professionally and efficiently. Deliver a high standard of client service at all times. Adviser Support Support advisers in the management of client relationships and portfolios. Prepare meeting packs, valuations, and supporting documentation. Ensure advisers are fully prepared ahead of client meetings. Assist with the implementation of recommendations and ongoing servicing requirements. Report Preparation Draft suitability reports and review documentation. Ensure documentation is accurate, compliant, and tailored to client needs. Maintain high standards of written communication and attention to detail. Annual Reviews Coordinate annual review processes. Prepare review packs and valuations. Follow up on actions arising from review meetings. Ensure clients receive a proactive and efficient service. Platform Migration Support Assist with the transfer of client assets onto a modern investment platform. Liaise with providers and internal stakeholders. Support a smooth and efficient onboarding process for clients. Administration & Workflow Management Maintain accurate client records and back-office systems. Monitor tasks and workflows to ensure deadlines are met. Ensure all client servicing activities are completed within agreed timescales. Support regulatory and compliance requirements. About You You will ideally have: Experience within a financial planning, wealth management, or financial services environment. A strong understanding of client servicing processes. Excellent written and verbal communication skills. Strong organisational and time management abilities. High attention to detail and accuracy. Confidence working with multiple stakeholders and managing competing priorities. Personal Attributes Client-focused and professional. Proactive and reliable. Strong relationship-building skills. Commercially aware. Able to work independently and as part of a team. What's on Offer? Salary up to £30,000 . Hybrid working model - Tuesdays and Fridays in the office, with three days working from home . Supportive and collaborative team environment. Opportunity to develop within a growing financial planning business. Exposure to advisers, paraplanners, and wider financial planning processes. If you're looking to take the next step in your financial services career and enjoy working in a client-focused environment, we'd love to hear from you.
Technical Lead - Java, AWS, Architecture, Fintech, Banking, Payments, Savings London | Hybrid | £110k-£140k + Bonus + Equity Technical Lead sought by leading Fintech organisation based in central London. * Proven experience as a Tech Lead, Lead Engineer, Staff Engineer or Engineering Manager * Deep expertise in Java and Spring Boot * Strong AWS and distributed systems knowledge * Experience building and operating high-volume platforms * Track record of mentoring engineers and leading technical decisions * Strong product mindset with the ability to balance customer value and technical quality * Fintech, banking, payments, savings, wealth, digital experience * Knowledge of regulated environments * Experience implementing AI developer tooling This is a hands-on leadership role combining technical strategy, architecture, engineering leadership and product partnership. Please apply for furher details. Kishan Shah
Jul 27, 2026
Full time
Technical Lead - Java, AWS, Architecture, Fintech, Banking, Payments, Savings London | Hybrid | £110k-£140k + Bonus + Equity Technical Lead sought by leading Fintech organisation based in central London. * Proven experience as a Tech Lead, Lead Engineer, Staff Engineer or Engineering Manager * Deep expertise in Java and Spring Boot * Strong AWS and distributed systems knowledge * Experience building and operating high-volume platforms * Track record of mentoring engineers and leading technical decisions * Strong product mindset with the ability to balance customer value and technical quality * Fintech, banking, payments, savings, wealth, digital experience * Knowledge of regulated environments * Experience implementing AI developer tooling This is a hands-on leadership role combining technical strategy, architecture, engineering leadership and product partnership. Please apply for furher details. Kishan Shah
A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents. With a history spanning over 230 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions. "Rethink Everything" is our philosophy - it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients. Office Manager - London (12-month contract) Our Corporate Services Unit is in charge of all the services required to manage the bank's offices across our locations. The office manager is responsible for the premises. In charge of organization and coordination of the office, procedures and resources to facilitate organizational effectiveness and efficiency. Starting September 26, we are looking for an Office Manager for our London office. YOUR ROLE Liaising with the internal Corporate Services department, the building manager and suppliers on all matters relating to premises, security and risk managementEnsuring the operational safety of the office for internal and external client and providing support (fire, security procedures, first aid and local regulations).Monitoring technical installationsChecking the maintenance of premises, furniture and technical installationsOverseeing the execution of contracts, managing contracts/orders, invoicing and paymentsEnsuring excellent relations with third parties (building managers, co-ownership, insurance, brokers)Managing internal customer requestsSupervising and coordinating all renovation and relocation projects (attending meetings,minutes, follow-up) in collaboration with the business expertEnsure that reception and lounge services are in line with the Group Hospitality guidelinesOverseeing the proper functioning of physical and electronic document archivingEnsuring compliance with best practice in terms of environmental, health and regulatory standards YOUR PROFILE Bachelor or Master Degree (Real Estate, Engineering, Facility Management, Hospitality).Successful experience as a building or site manager, office manager.Excellent time management skills and ability to manage multiple tasks and prioritize workExcellent written and oral communication skillsAttention to detail and problem solving skillsInitiative and a strong sense of customer satisfactionAbility to adapt and face challenging situationSolid organizational skills in a demanding environmentCompetence in MS Office (MS Word, Excel and Outlook, in particular), experience of email planning toolsLanguage skills : English required, French an asset. Our Maison's DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication. As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison's DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy. It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.
Jul 27, 2026
Full time
A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents. With a history spanning over 230 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions. "Rethink Everything" is our philosophy - it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients. Office Manager - London (12-month contract) Our Corporate Services Unit is in charge of all the services required to manage the bank's offices across our locations. The office manager is responsible for the premises. In charge of organization and coordination of the office, procedures and resources to facilitate organizational effectiveness and efficiency. Starting September 26, we are looking for an Office Manager for our London office. YOUR ROLE Liaising with the internal Corporate Services department, the building manager and suppliers on all matters relating to premises, security and risk managementEnsuring the operational safety of the office for internal and external client and providing support (fire, security procedures, first aid and local regulations).Monitoring technical installationsChecking the maintenance of premises, furniture and technical installationsOverseeing the execution of contracts, managing contracts/orders, invoicing and paymentsEnsuring excellent relations with third parties (building managers, co-ownership, insurance, brokers)Managing internal customer requestsSupervising and coordinating all renovation and relocation projects (attending meetings,minutes, follow-up) in collaboration with the business expertEnsure that reception and lounge services are in line with the Group Hospitality guidelinesOverseeing the proper functioning of physical and electronic document archivingEnsuring compliance with best practice in terms of environmental, health and regulatory standards YOUR PROFILE Bachelor or Master Degree (Real Estate, Engineering, Facility Management, Hospitality).Successful experience as a building or site manager, office manager.Excellent time management skills and ability to manage multiple tasks and prioritize workExcellent written and oral communication skillsAttention to detail and problem solving skillsInitiative and a strong sense of customer satisfactionAbility to adapt and face challenging situationSolid organizational skills in a demanding environmentCompetence in MS Office (MS Word, Excel and Outlook, in particular), experience of email planning toolsLanguage skills : English required, French an asset. Our Maison's DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication. As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison's DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy. It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.
A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents. With a history spanning over 230 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions. "Rethink Everything" is our philosophy - it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients. Office Manager - London (12-month contract) Our Corporate Services Unit is in charge of all the services required to manage the bank's offices across our locations. The office manager is responsible for the premises. In charge of organization and coordination of the office, procedures and resources to facilitate organizational effectiveness and efficiency. Starting September 26, we are looking for an Office Manager for our London office. YOUR ROLE Liaising with the internal Corporate Services department, the building manager and suppliers on all matters relating to premises, security and risk managementEnsuring the operational safety of the office for internal and external client and providing support (fire, security procedures, first aid and local regulations).Monitoring technical installationsChecking the maintenance of premises, furniture and technical installationsOverseeing the execution of contracts, managing contracts/orders, invoicing and paymentsEnsuring excellent relations with third parties (building managers, co-ownership, insurance, brokers)Managing internal customer requestsSupervising and coordinating all renovation and relocation projects (attending meetings,minutes, follow-up) in collaboration with the business expertEnsure that reception and lounge services are in line with the Group Hospitality guidelinesOverseeing the proper functioning of physical and electronic document archivingEnsuring compliance with best practice in terms of environmental, health and regulatory standards YOUR PROFILE Bachelor or Master Degree (Real Estate, Engineering, Facility Management, Hospitality).Successful experience as a building or site manager, office manager.Excellent time management skills and ability to manage multiple tasks and prioritize workExcellent written and oral communication skillsAttention to detail and problem solving skillsInitiative and a strong sense of customer satisfactionAbility to adapt and face challenging situationSolid organizational skills in a demanding environmentCompetence in MS Office (MS Word, Excel and Outlook, in particular), experience of email planning toolsLanguage skills : English required, French an asset. Our Maison's DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication. As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison's DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy. It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.
Jul 27, 2026
Full time
A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents. With a history spanning over 230 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions. "Rethink Everything" is our philosophy - it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients. Office Manager - London (12-month contract) Our Corporate Services Unit is in charge of all the services required to manage the bank's offices across our locations. The office manager is responsible for the premises. In charge of organization and coordination of the office, procedures and resources to facilitate organizational effectiveness and efficiency. Starting September 26, we are looking for an Office Manager for our London office. YOUR ROLE Liaising with the internal Corporate Services department, the building manager and suppliers on all matters relating to premises, security and risk managementEnsuring the operational safety of the office for internal and external client and providing support (fire, security procedures, first aid and local regulations).Monitoring technical installationsChecking the maintenance of premises, furniture and technical installationsOverseeing the execution of contracts, managing contracts/orders, invoicing and paymentsEnsuring excellent relations with third parties (building managers, co-ownership, insurance, brokers)Managing internal customer requestsSupervising and coordinating all renovation and relocation projects (attending meetings,minutes, follow-up) in collaboration with the business expertEnsure that reception and lounge services are in line with the Group Hospitality guidelinesOverseeing the proper functioning of physical and electronic document archivingEnsuring compliance with best practice in terms of environmental, health and regulatory standards YOUR PROFILE Bachelor or Master Degree (Real Estate, Engineering, Facility Management, Hospitality).Successful experience as a building or site manager, office manager.Excellent time management skills and ability to manage multiple tasks and prioritize workExcellent written and oral communication skillsAttention to detail and problem solving skillsInitiative and a strong sense of customer satisfactionAbility to adapt and face challenging situationSolid organizational skills in a demanding environmentCompetence in MS Office (MS Word, Excel and Outlook, in particular), experience of email planning toolsLanguage skills : English required, French an asset. Our Maison's DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication. As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison's DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy. It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.
Salesforce Marketing Cloud Manager £60,000-£65,000 | Hybrid - Cheltenham | 35-hour week | Excellent Work-Life Balance Own the future of Salesforce Marketing Cloud within one of the UK's most recognised not-for-profit organisations. We're partnering with not-for-profit organisation as they continue a major digital transformation, investing heavily in Salesforce and modernising the technology that supports a large user base. Salesforce Marketing Cloud is becoming a strategic platform across the organisation, and they're looking for someone to take ownership of its future - someone who can combine deep technical expertise with the ability to influence stakeholders and bridge the gap between technology and the business. You'll play a key role in drivingdigitalisation, personalisation and modernisation, helping the organisation to deliver highly personalised, data-driven communications at scale. Why this opportunity? Salesforce is a major area of investment for our client. You'll join at an exciting time as the organisation continues to embed Salesforce Marketing Cloud within its wider technology ecosystem while exploring next-generation capabilities including Marketing Cloud on Core and Salesforce Data Cloud. This is far more than a platform support role-it's an opportunity to shape strategy, influence architecture and help define the future of organisations technical landscape. You'll also lead a small team of two specialists, providing technical leadership while remaining hands-on with the platform. If you've come from a consultancy background, enjoy solving complex technical challenges and love working closely with both technical and non-technical stakeholders, this role will be right up your street. What you'll be doing Owning Salesforce Marketing Cloud from a technical and architectural perspective. Designing scalable, enterprise-grade Marketing Cloud solutions. Building customer journeys, automation and personalisation across Marketing Cloud Engagement. Developing solutions using AMPscript, SSJS and SQL. Leading integrations with Salesforce and wider enterprise systems. Driving platform governance, security and best practice. Supporting the adoption of Marketing Cloud on Core and Data Cloud. Leading and mentoring two team members while remaining hands-on technically. Working closely with engineering, CRM, data and marketing teams to deliver exceptional digital experiences. What we're looking for We're looking for someone who combines technical excellence with great communication skills. You'll ideally have experience with: Salesforce Marketing Cloud (Marketing Cloud Engagement) Journey Builder, Automation Studio, Email Studio and Mobile Studio AMPscript, SSJS and SQL Marketing Cloud integrations and APIs Salesforce Sales Cloud, Service Cloud and ideally Data Cloud Data modelling, segmentation and customer personalisation Technical architecture, governance and platform ownership Just as importantly, you'll be someone who enjoys collaborating across the business, influencing stakeholders and helping people understand what's possible through technology. As a purpose-driven organisation with a commercial arm, you'll enjoy the stability and innovation of a modern technology organisation while contributing to something that has a real impact on people across the UK. Alongside meaningful work, you'll benefit from one of the strongest employee value propositions in the market: Salary up to £65,000 (£60,000 preferred, with flexibility for the right person) Hybrid working but very flexible. 35-hour working week Great pension contributions 30 days annual leave plus additional Christmas closure A genuine people-first culture with an excellent work-life balance Significant investment in Salesforce, Digital Services and emerging technologies Supportive leadership and the opportunity to shape the future of the platform If you're a forward-thinking Salesforce Marketing Cloud expert looking to own a strategic platform, lead a talented team and help shape the future of one of the UK's most important digital organisations, we'd love to hear from you.
Jul 27, 2026
Full time
Salesforce Marketing Cloud Manager £60,000-£65,000 | Hybrid - Cheltenham | 35-hour week | Excellent Work-Life Balance Own the future of Salesforce Marketing Cloud within one of the UK's most recognised not-for-profit organisations. We're partnering with not-for-profit organisation as they continue a major digital transformation, investing heavily in Salesforce and modernising the technology that supports a large user base. Salesforce Marketing Cloud is becoming a strategic platform across the organisation, and they're looking for someone to take ownership of its future - someone who can combine deep technical expertise with the ability to influence stakeholders and bridge the gap between technology and the business. You'll play a key role in drivingdigitalisation, personalisation and modernisation, helping the organisation to deliver highly personalised, data-driven communications at scale. Why this opportunity? Salesforce is a major area of investment for our client. You'll join at an exciting time as the organisation continues to embed Salesforce Marketing Cloud within its wider technology ecosystem while exploring next-generation capabilities including Marketing Cloud on Core and Salesforce Data Cloud. This is far more than a platform support role-it's an opportunity to shape strategy, influence architecture and help define the future of organisations technical landscape. You'll also lead a small team of two specialists, providing technical leadership while remaining hands-on with the platform. If you've come from a consultancy background, enjoy solving complex technical challenges and love working closely with both technical and non-technical stakeholders, this role will be right up your street. What you'll be doing Owning Salesforce Marketing Cloud from a technical and architectural perspective. Designing scalable, enterprise-grade Marketing Cloud solutions. Building customer journeys, automation and personalisation across Marketing Cloud Engagement. Developing solutions using AMPscript, SSJS and SQL. Leading integrations with Salesforce and wider enterprise systems. Driving platform governance, security and best practice. Supporting the adoption of Marketing Cloud on Core and Data Cloud. Leading and mentoring two team members while remaining hands-on technically. Working closely with engineering, CRM, data and marketing teams to deliver exceptional digital experiences. What we're looking for We're looking for someone who combines technical excellence with great communication skills. You'll ideally have experience with: Salesforce Marketing Cloud (Marketing Cloud Engagement) Journey Builder, Automation Studio, Email Studio and Mobile Studio AMPscript, SSJS and SQL Marketing Cloud integrations and APIs Salesforce Sales Cloud, Service Cloud and ideally Data Cloud Data modelling, segmentation and customer personalisation Technical architecture, governance and platform ownership Just as importantly, you'll be someone who enjoys collaborating across the business, influencing stakeholders and helping people understand what's possible through technology. As a purpose-driven organisation with a commercial arm, you'll enjoy the stability and innovation of a modern technology organisation while contributing to something that has a real impact on people across the UK. Alongside meaningful work, you'll benefit from one of the strongest employee value propositions in the market: Salary up to £65,000 (£60,000 preferred, with flexibility for the right person) Hybrid working but very flexible. 35-hour working week Great pension contributions 30 days annual leave plus additional Christmas closure A genuine people-first culture with an excellent work-life balance Significant investment in Salesforce, Digital Services and emerging technologies Supportive leadership and the opportunity to shape the future of the platform If you're a forward-thinking Salesforce Marketing Cloud expert looking to own a strategic platform, lead a talented team and help shape the future of one of the UK's most important digital organisations, we'd love to hear from you.
We have an exciting opportunity for a Marketing Technology Manager to join our Marketing Technology team on a 12 month fixed term contract, based in A&O Shearman's Belfast office. Marketing Technology team - Belfast The Digital and Marketing technology team implements and manages the firm's integrated marketing information systems and digital marketing communications channels. The digital channels include our public and client websites, email marketing system, content libraries, and blogs. The team is also responsible for the technologies that support core business development and marketing processes, including experience collection, contact management, pitching and opportunity management, CV management, event management, client segmentation and marketing analytics. These broad areas of activity support each other and overlap, helping to provide a 360 view of our interactions with a client. What you will do The Marketing technology manager is responsible for helping to drive the strategy for marketing technology in the firm; developing and maintaining appropriate MarTech platforms and channels (both external and internal); and advising on and supporting the use of those platforms and channels, including advising on best practice for CRM systems. The role has a global remit, supporting and advising all jurisdictions, legal practices and advanced delivery & solutions in developing a digital, data-driven, user-centric approach to marketing. The job holder will work with the digital marketing technology team in support of its objective of using marketing technology to support the firm's wider marketing strategy. Act as the subject matter expert and jointly accountable owner of key marketing technology platforms, primarily the Dynamics CRM system, ensuring they are effectively maintained, developed, and aligned to strategic marketing priorities in collaboration with global teams. Lead the effective deployment, change management, and continuous improvement of marketing technologies, ensuring solutions evolve in line with business needs and deliver measurable value. Drive adoption of marketing technologies (including Dynamics CRM) by championing their use and providing hands-on support and guidance to Marketing teams and PAs to maximize effectiveness. Work closely with the Data Manager to ensure CRM data is accurate, up to date, and trusted by streamlining processes and overseeing ongoing data management, maintaining the platform as the single source of truth. Drive business insights through the innovative use of data and analytics, evaluating digital marketing performance against KPIs and benchmarks to inform decision-making. Build strong cross-functional relationships and advise Marketing, BD, Comms, and global teams on MarTech strategy to support effective use of tools and data. Manage contracts, procurement, and relationships with third-party suppliers and internal technical stakeholders (e.g. IT, IHL), ensuring effective collaboration and service delivery, and escalating issues where required to manage risk. Oversees the maintenance and accuracy of lawyer profiles on and acts as a key escalation point for lawyer profile queries in collaboration with local HR teams, Regulation & Conduct and Senior Marketing Leadership. Promote best practice by; sharing knowledge, upskilling team members, maintaining and creating documentation and guides and staying current with market trends, bringing new ideas and continuous improvement opportunities to the wider team. Supporting the team with technical advice and troubleshooting, automating processes where possible. What you will have Advanced experience of MS Dynamics and a broad understanding of other CRM solutions and marketing technologies is essential A general background of managing a CRM Involvement in delivering a new CRM, incorporating scoping, discovery, design and implementation Experience in digital marketing techniques (e.g. segmentation, automation, split testing, and AI), combined with strong analytical skills, high attention to detail, and a proven ability to implement KPIs and measure campaign performance. Experience of managing external suppliers/agencies An ability to pick up new technologies quickly Responsive, proactive and innovative Superb communication skills, written and oral Excellent interpersonal skills, able to confidently interact with all levels and across cultures Tenacity and commitment - focused on delivery and end results An ability to work under pressure What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here. Role level: Manager
Jul 27, 2026
Full time
We have an exciting opportunity for a Marketing Technology Manager to join our Marketing Technology team on a 12 month fixed term contract, based in A&O Shearman's Belfast office. Marketing Technology team - Belfast The Digital and Marketing technology team implements and manages the firm's integrated marketing information systems and digital marketing communications channels. The digital channels include our public and client websites, email marketing system, content libraries, and blogs. The team is also responsible for the technologies that support core business development and marketing processes, including experience collection, contact management, pitching and opportunity management, CV management, event management, client segmentation and marketing analytics. These broad areas of activity support each other and overlap, helping to provide a 360 view of our interactions with a client. What you will do The Marketing technology manager is responsible for helping to drive the strategy for marketing technology in the firm; developing and maintaining appropriate MarTech platforms and channels (both external and internal); and advising on and supporting the use of those platforms and channels, including advising on best practice for CRM systems. The role has a global remit, supporting and advising all jurisdictions, legal practices and advanced delivery & solutions in developing a digital, data-driven, user-centric approach to marketing. The job holder will work with the digital marketing technology team in support of its objective of using marketing technology to support the firm's wider marketing strategy. Act as the subject matter expert and jointly accountable owner of key marketing technology platforms, primarily the Dynamics CRM system, ensuring they are effectively maintained, developed, and aligned to strategic marketing priorities in collaboration with global teams. Lead the effective deployment, change management, and continuous improvement of marketing technologies, ensuring solutions evolve in line with business needs and deliver measurable value. Drive adoption of marketing technologies (including Dynamics CRM) by championing their use and providing hands-on support and guidance to Marketing teams and PAs to maximize effectiveness. Work closely with the Data Manager to ensure CRM data is accurate, up to date, and trusted by streamlining processes and overseeing ongoing data management, maintaining the platform as the single source of truth. Drive business insights through the innovative use of data and analytics, evaluating digital marketing performance against KPIs and benchmarks to inform decision-making. Build strong cross-functional relationships and advise Marketing, BD, Comms, and global teams on MarTech strategy to support effective use of tools and data. Manage contracts, procurement, and relationships with third-party suppliers and internal technical stakeholders (e.g. IT, IHL), ensuring effective collaboration and service delivery, and escalating issues where required to manage risk. Oversees the maintenance and accuracy of lawyer profiles on and acts as a key escalation point for lawyer profile queries in collaboration with local HR teams, Regulation & Conduct and Senior Marketing Leadership. Promote best practice by; sharing knowledge, upskilling team members, maintaining and creating documentation and guides and staying current with market trends, bringing new ideas and continuous improvement opportunities to the wider team. Supporting the team with technical advice and troubleshooting, automating processes where possible. What you will have Advanced experience of MS Dynamics and a broad understanding of other CRM solutions and marketing technologies is essential A general background of managing a CRM Involvement in delivering a new CRM, incorporating scoping, discovery, design and implementation Experience in digital marketing techniques (e.g. segmentation, automation, split testing, and AI), combined with strong analytical skills, high attention to detail, and a proven ability to implement KPIs and measure campaign performance. Experience of managing external suppliers/agencies An ability to pick up new technologies quickly Responsive, proactive and innovative Superb communication skills, written and oral Excellent interpersonal skills, able to confidently interact with all levels and across cultures Tenacity and commitment - focused on delivery and end results An ability to work under pressure What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here. Role level: Manager
hackajob is collaborating with OneAdvanced to connect them with exceptional professionals for this role. Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Technical Operations function underpins this mission by delivering enterprise-grade, 24x7x365 technical support to mid-market clients across both public and private sectors. We operate a shared services model aligned with ITIL v4, underpinned by ServiceNow, automation, and generative and agentic AI. Our 24x7 Operations squads are responsible for maintaining the stability, security, and continuous improvement of customer environments across cloud, infrastructure, and modern workplace services. As a Systems Engineer (Modern Workplace), you will specialise in Microsoft 365 and endpoint management services. You will support live service operations across multiple customer environments, ensuring that collaboration platforms, identity services, and end-user technologies remain secure, stable, and well governed. You will contribute to incident resolution, proactive service management, and continuous improvement, while developing deeper technical capability across the Microsoft ecosystem and adjacent automation platforms. What you will be doing Provide third-line operational support across Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive and Entra ID. Administer and support Microsoft Intune and endpoint management solutions, including device compliance, configuration profiles, and application deployment. Resolve incidents, fulfil service requests, and implement standard changes in line with defined runbooks and ITIL practices. Monitor service health, security posture, and platform alerts, taking proactive action to prevent incidents and improve stability. Support identity and access management activities, including conditional access, MFA, and role-based access controls. Contribute to patching, policy enforcement, and configuration management across Modern Workplace services. Use ServiceNow effectively to manage work, maintain accurate records, and ensure Configuration Items are correctly updated within the CMDB. Participate fully in shift handovers, maintaining clear and structured communication of risks, actions, and service status. Identify repeat issues, inefficiencies, or gaps in documentation and take ownership of improvement opportunities. Contribute to the development and maintenance of knowledge articles, runbooks, and operational standards. Support and adopt automation practices using PowerShell, Power Platform, or other tooling to reduce manual effort and improve consistency. Collaborate with engineers across infrastructure, network, and security domains to resolve cross-platform issues. Strong working knowledge of Microsoft 365 administration in an operational environment. Experience supporting Intune / Endpoint Manager and Windows device management. Understanding of Entra ID (Azure AD), identity controls, and access governance. Practical experience working within an ITIL-aligned support model (Incident, Change, Problem). Strong troubleshooting capability, with a structured and methodical approach. Experience using ITSM tooling such as ServiceNow. Ability to manage workload effectively in a shared services, multi-customer environment. Clear and concise communication skills, both written and verbal. A disciplined approach to documentation and knowledge sharing. Willingness to work a 24x7 shift pattern including nights, weekends, and public holidays. Eligibility for UK Government Security Check (SC) clearance. Desirable skills and experience Experience supporting Microsoft Teams telephony and collaboration services. Exposure to Power Platform (Power Automate, Power Apps) for operational improvement. Scripting or automation experience using PowerShell. Awareness of security frameworks and controls (e.g. conditional access, endpoint security baselines). Experience working in an MSP or shared service environment. Microsoft 365 Certified: Endpoint Administrator Associate. Microsoft 365 Certified: Administrator Expert. Microsoft Certified: Identity and Access Administrator Associate. Please note, applicants must have the legal right to work in the UK at the time of application. Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave , 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone , no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role , from company-wide bonuses to OTE and commission structures Income protection : up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
Jul 27, 2026
Full time
hackajob is collaborating with OneAdvanced to connect them with exceptional professionals for this role. Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Technical Operations function underpins this mission by delivering enterprise-grade, 24x7x365 technical support to mid-market clients across both public and private sectors. We operate a shared services model aligned with ITIL v4, underpinned by ServiceNow, automation, and generative and agentic AI. Our 24x7 Operations squads are responsible for maintaining the stability, security, and continuous improvement of customer environments across cloud, infrastructure, and modern workplace services. As a Systems Engineer (Modern Workplace), you will specialise in Microsoft 365 and endpoint management services. You will support live service operations across multiple customer environments, ensuring that collaboration platforms, identity services, and end-user technologies remain secure, stable, and well governed. You will contribute to incident resolution, proactive service management, and continuous improvement, while developing deeper technical capability across the Microsoft ecosystem and adjacent automation platforms. What you will be doing Provide third-line operational support across Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive and Entra ID. Administer and support Microsoft Intune and endpoint management solutions, including device compliance, configuration profiles, and application deployment. Resolve incidents, fulfil service requests, and implement standard changes in line with defined runbooks and ITIL practices. Monitor service health, security posture, and platform alerts, taking proactive action to prevent incidents and improve stability. Support identity and access management activities, including conditional access, MFA, and role-based access controls. Contribute to patching, policy enforcement, and configuration management across Modern Workplace services. Use ServiceNow effectively to manage work, maintain accurate records, and ensure Configuration Items are correctly updated within the CMDB. Participate fully in shift handovers, maintaining clear and structured communication of risks, actions, and service status. Identify repeat issues, inefficiencies, or gaps in documentation and take ownership of improvement opportunities. Contribute to the development and maintenance of knowledge articles, runbooks, and operational standards. Support and adopt automation practices using PowerShell, Power Platform, or other tooling to reduce manual effort and improve consistency. Collaborate with engineers across infrastructure, network, and security domains to resolve cross-platform issues. Strong working knowledge of Microsoft 365 administration in an operational environment. Experience supporting Intune / Endpoint Manager and Windows device management. Understanding of Entra ID (Azure AD), identity controls, and access governance. Practical experience working within an ITIL-aligned support model (Incident, Change, Problem). Strong troubleshooting capability, with a structured and methodical approach. Experience using ITSM tooling such as ServiceNow. Ability to manage workload effectively in a shared services, multi-customer environment. Clear and concise communication skills, both written and verbal. A disciplined approach to documentation and knowledge sharing. Willingness to work a 24x7 shift pattern including nights, weekends, and public holidays. Eligibility for UK Government Security Check (SC) clearance. Desirable skills and experience Experience supporting Microsoft Teams telephony and collaboration services. Exposure to Power Platform (Power Automate, Power Apps) for operational improvement. Scripting or automation experience using PowerShell. Awareness of security frameworks and controls (e.g. conditional access, endpoint security baselines). Experience working in an MSP or shared service environment. Microsoft 365 Certified: Endpoint Administrator Associate. Microsoft 365 Certified: Administrator Expert. Microsoft Certified: Identity and Access Administrator Associate. Please note, applicants must have the legal right to work in the UK at the time of application. Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave , 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone , no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role , from company-wide bonuses to OTE and commission structures Income protection : up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
Financial Controller About the Role We are seeking an experienced and commercially minded Financial Controller to lead our finance function and play a key role in supporting the business's continued growth and success. Reporting to senior leadership, you will be responsible for the integrity of financial reporting, cash flow management, budgeting and forecasting, financial controls, and team leadership. This is an excellent opportunity for a qualified accountant who enjoys combining strong technical expertise with commercial insight and people management. The successful candidate will lead month-end and year-end processes, oversee Accounts Payable and Credit Control teams, drive process improvements, and provide strategic financial support across the organisation. Key Responsibilities Financial Reporting & Management Accounts Lead monthly, quarterly, and annual financial close processes. Ensure accurate and timely production of management accounts. Deliver meaningful financial analysis and commentary to senior management. Maintain compliance with accounting standards, internal controls, and company policies. Cash Flow & Working Capital Management Monitor and manage daily cash flow and liquidity. Prepare and maintain rolling cash flow forecasts. Drive improvements in working capital performance. Manage banking relationships and support funding requirements. Budgeting, Forecasting & Financial Planning Lead the annual budget and periodic forecasting processes. Partner with departmental leaders to monitor financial performance. Analyse variances and provide commercial recommendations. Support strategic decision-making through financial modelling and business analysis. Financial Controls, Compliance & Audit Maintain robust financial controls and governance frameworks. Coordinate external audits and statutory reporting requirements. Ensure compliance with tax, VAT, and regulatory obligations. Identify and implement process and system improvements. Team Leadership & Development Lead, mentor, and develop finance team members. Foster a high-performing, collaborative finance culture. Drive automation, reporting enhancements, and operational efficiencies. Support continuous professional development across the finance team. Credit Control Leadership Manage and develop the Credit Control function. Oversee debt collection strategies and customer account management. Minimise bad debt exposure through effective controls and processes. Ensure timely escalation and resolution of overdue accounts. Accounts Payable Leadership Oversee the Accounts Payable function and supplier payment processes. Ensure accurate invoice processing and approval workflows. Maintain strong supplier relationships. Strengthen controls across the purchase-to-pay cycle. About You You will be a proactive and commercially focused finance professional with strong leadership skills and a passion for driving continuous improvement. Qualifications Fully qualified accountant (ACA, ACCA, CIMA or equivalent). Degree in Accounting, Finance, Business, or a related discipline preferred. Strong knowledge of UK GAAP, IFRS, and financial reporting standards. Advanced Excel skills and experience using financial systems. Experience with ERP systems such as Sage 200, Microsoft Dynamics 365, or similar platforms is desirable. Experience Minimum 5 7 years' finance experience. At least 2 3 years in a senior finance leadership role such as Financial Controller, Finance Manager, Senior Management Accountant, or Assistant Financial Controller. Proven experience managing month-end and year-end close processes. Strong background in budgeting, forecasting, management reporting, and cash flow management. Demonstrable experience managing Accounts Payable and Credit Control teams. Experience leading audits, statutory compliance, and financial control improvements. Experience within a fast-paced or multi-entity environment is advantageous. Skills & Competencies Excellent leadership and people management skills. Strong analytical and problem-solving abilities. Exceptional attention to detail and accuracy. Ability to communicate financial information effectively to non-financial stakeholders. Strong organisational and time management skills. Commercially aware with a strong business partnering approach. Proactive mindset with a focus on process improvement and automation. What We Offer Competitive salary and benefits package. Opportunity to play a key role in a growing organisation. Collaborative and supportive working environment. Career development and progression opportunities. The chance to influence strategic decision-making and drive business performance.
Jul 27, 2026
Full time
Financial Controller About the Role We are seeking an experienced and commercially minded Financial Controller to lead our finance function and play a key role in supporting the business's continued growth and success. Reporting to senior leadership, you will be responsible for the integrity of financial reporting, cash flow management, budgeting and forecasting, financial controls, and team leadership. This is an excellent opportunity for a qualified accountant who enjoys combining strong technical expertise with commercial insight and people management. The successful candidate will lead month-end and year-end processes, oversee Accounts Payable and Credit Control teams, drive process improvements, and provide strategic financial support across the organisation. Key Responsibilities Financial Reporting & Management Accounts Lead monthly, quarterly, and annual financial close processes. Ensure accurate and timely production of management accounts. Deliver meaningful financial analysis and commentary to senior management. Maintain compliance with accounting standards, internal controls, and company policies. Cash Flow & Working Capital Management Monitor and manage daily cash flow and liquidity. Prepare and maintain rolling cash flow forecasts. Drive improvements in working capital performance. Manage banking relationships and support funding requirements. Budgeting, Forecasting & Financial Planning Lead the annual budget and periodic forecasting processes. Partner with departmental leaders to monitor financial performance. Analyse variances and provide commercial recommendations. Support strategic decision-making through financial modelling and business analysis. Financial Controls, Compliance & Audit Maintain robust financial controls and governance frameworks. Coordinate external audits and statutory reporting requirements. Ensure compliance with tax, VAT, and regulatory obligations. Identify and implement process and system improvements. Team Leadership & Development Lead, mentor, and develop finance team members. Foster a high-performing, collaborative finance culture. Drive automation, reporting enhancements, and operational efficiencies. Support continuous professional development across the finance team. Credit Control Leadership Manage and develop the Credit Control function. Oversee debt collection strategies and customer account management. Minimise bad debt exposure through effective controls and processes. Ensure timely escalation and resolution of overdue accounts. Accounts Payable Leadership Oversee the Accounts Payable function and supplier payment processes. Ensure accurate invoice processing and approval workflows. Maintain strong supplier relationships. Strengthen controls across the purchase-to-pay cycle. About You You will be a proactive and commercially focused finance professional with strong leadership skills and a passion for driving continuous improvement. Qualifications Fully qualified accountant (ACA, ACCA, CIMA or equivalent). Degree in Accounting, Finance, Business, or a related discipline preferred. Strong knowledge of UK GAAP, IFRS, and financial reporting standards. Advanced Excel skills and experience using financial systems. Experience with ERP systems such as Sage 200, Microsoft Dynamics 365, or similar platforms is desirable. Experience Minimum 5 7 years' finance experience. At least 2 3 years in a senior finance leadership role such as Financial Controller, Finance Manager, Senior Management Accountant, or Assistant Financial Controller. Proven experience managing month-end and year-end close processes. Strong background in budgeting, forecasting, management reporting, and cash flow management. Demonstrable experience managing Accounts Payable and Credit Control teams. Experience leading audits, statutory compliance, and financial control improvements. Experience within a fast-paced or multi-entity environment is advantageous. Skills & Competencies Excellent leadership and people management skills. Strong analytical and problem-solving abilities. Exceptional attention to detail and accuracy. Ability to communicate financial information effectively to non-financial stakeholders. Strong organisational and time management skills. Commercially aware with a strong business partnering approach. Proactive mindset with a focus on process improvement and automation. What We Offer Competitive salary and benefits package. Opportunity to play a key role in a growing organisation. Collaborative and supportive working environment. Career development and progression opportunities. The chance to influence strategic decision-making and drive business performance.
