2568 jobs found

Senior Customer Service Advisor Location: Southampton Salary: 31,000 per annum + Bonus Working Pattern: Hybrid (once fully trained) Hours: Monday to Saturday, 5 days per week 8:00am-4.30pm or 9:00am-5:30pm (Saturdays 8am - 4pm and working from home once trained) Saturdays worked on a 1-in-2 rota, with a lieu day during the week About the Company Our client is an established, values-driven organisation that genuinely invests in its people. With a strong commitment to delivering 100% customer satisfaction, they are seeking a Senior Customer Service Advisor to join their growing team. This role is ideal for a customer-focused professional with experience in training, coaching, and supporting colleagues in a contact centre or customer service environment. Key Responsibilities Liaise with customers via telephone and webchat, responding to enquiries professionally and efficiently Book appointments and manage customer schedules Obtain and evaluate relevant information to resolve product and service enquiries Provide accurate pricing and service information Support administrative tasks, including managing returned mail and updating customer records Assist the marketing team by contacting existing customers with promotional offers Promote and offer the full range of appointments and services Conduct customer follow-up calls following purchases or non-purchase interactions Support, mentor, and coach new and existing colleagues through structured training Contribute to the efficiency of call centre systems, including call routing and handling Assist with coaching the team to achieve departmental targets Act as a role model and provide support to the departmental management team Serve as the first point of escalation for customer concerns and complaints, ensuring resolution in line with business procedures Proactively monitor colleague calls on a monthly basis and produce performance, issues, and training needs reports for senior management Skills and Experience Required Excellent verbal and written communication skills Strong active listening capability Proven problem-solving and analytical skills High attention to detail and accuracy Self-motivated with the ability to lead by example Strong customer-focused approach Adaptable, with the ability to work on own initiative Ability to work under pressure and consistently meet targets Demonstrable teamwork and leadership skills Previous experience in training and coaching colleagues Confident IT and system literacy If this role is of interest to you and you have the necessary skills and experience, please don't hesitate to APPLY. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Supervisor to join the team located in Manchester! Reporting to the Lead Contract Support, the successful candidate is accountable to provide exceptional customer service and business support to contribute to the continued growth and success of the account. The Role: Responsible for the management, performance and delegation of activities to the team Helpdesk Advisors within the site. Ensure the Helpdesk Advisor Team understand the Life Cycle of a Work Order and facilitate a smooth handover of work orders to the operational team. Understand Training Needs Analysis of the Helpdesk Advisors to ensure that all team members have access to / received required training, relevant to the needs of the individual, team and business. Evaluate, review and implement continuous improvement process changes. Competent in coaching and mentoring of a small team of Helpdesk Advisors and managing performance of the team including but not limited to writing and delivering monthly one-to-one meeting with team members. Support the Management Team on training and roll-out of any agreed processes, and incorporate any changes necessary in your duties, methods, working hours and procedures. Plan and arrange call outs, maintenance visits, delivery of materials, Extra Works within contracted SLAs. Manage our CAFM system as key user on site including PPM records, reactives and reporting. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. Details Monday - Friday 8am - 5pm Site Based Experience / Qualifications Strong supervisory skills Knowledge of FM industry Good customer service skills Email for more information or apply online now! EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

A national business based within Tamworth ( car needed as on the outskirts) are seeking to recruit an experienced customer advisor expert with senior administrative skills to work in a well established team. The role is varied and fast paced and requires candidates to demonstrate high levels of accuracy coupled with strong organisational skills Role:- To ensure you provide a high level of ongoing internal support/ communication to all allocated sectors Key focus on customer service and proactively managing all aspects of administration & reporting Manage customer satisfaction & risk to business by handling complaints / discrepancies, non-conformance & error reporting Authorise process for returns/ credits Maintaining and developing relationships with customers Project based activities To be a success we are looking for following:- An energetic and enthusiastic candidate who prides themselves on professional customer service, strong attention to detail ,able to work under pressure at times in a dynamic and demanding environment. IT literate , methodical approach to work able to work in a team and on your own initiative, Free Parking with excellent office facilites In addition to the basic of 27,930 you will also be able to earn 4.2k in bonus.

Business Services Advisor Location: Newbury, Berkshire, RG18 Pay Rate: £15.14 per hour Contract: Temporary to Permanent Hours: Choose from either: 37.5 hours per week Monday to Friday, 9:00am to 5:00pm (1-hour lunch) 40 hours per week Monday to Friday, 8:30am to 5:00pm (30-minute lunch) We are looking for a highly organised Business Services Advisor to join a busy and supportive team in Newbury. This is an excellent opportunity for someone with strong administrative skills who enjoys working in a varied role, supporting the day-to-day running of business operations. Key Responsibilities Provide administrative and organisational support to the Business Services team Maintain company computer files for customers and suppliers using internal databases Carry out document control, including checking daily and monthly reports and completing end-of-month reporting for managers and customers Support the coordination of external training Assist with organising company events and liaise with external suppliers Maintain service checks, contract review records, SDAs and PAT testing results Assist with external accreditations Maintain internal and external documentation Manage business calendars, meetings and appointments Support facilities management activities Order stationery and office supplies Support the maintenance and updating of internal software programmes Provide general administrative support to colleagues as required To be successful in this role, you will have: Previous experience in an administrative or business support role Excellent organisational skills and attention to detail Strong communication skills, both written and verbal Good IT skills, including Microsoft Office The ability to manage multiple tasks and prioritise your workload effectively A proactive approach and willingness to support the wider team If you're looking for a varied administration role with the opportunity to secure a permanent position, we'd love to hear from you. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

We are representing a reputable dealership in Brighton, East Sussex, seeking an experienced Service Advisor to join their dynamic automotive aftersales team. This is an excellent opportunity for a skilled professional to advance their career within a well-established dealership environment. Benefits: Competitive basic salary of 32,000 per annum Uncapped OTE up to 38,000 Full-time permanent contract, 42 hours weekly Continuous training and development programmes Opportunities for career progression within the dealership Overtime and Saturday mornings on a rota basis Duties of a Service Advisor: Book MOTs, scheduled services, and repair work for customers efficiently Advise customers on warranty cover and identify opportunities to upsell parts and accessories Coordinate with the Aftersales department to organise and schedule appointments Manage high volumes of customer interactions in person and via phone Provide timely updates to customers regarding turnaround times and job progress Maintain accurate customer records and update dealership systems Build rapport with customers to deliver a first-class service experience Requirements of a Service Advisor: Proven experience as a Service Advisor within the automotive industry Knowledge of dealer management systems such as Kerridge or ADP is advantageous Strong communication skills with the ability to explain technical information clearly Energetic, personable, and committed to delivering exceptional customer service Able to work independently and as part of a team Genuine interest and passion for cars and the automotive industry Interested in this Service Advisor role? Take the next step in your automotive career by applying today, and one of our recruitment specialists will contact you to discuss this opportunity further. Contact Martin Bane, Automotive Recruitment Specialist at Perfect Placement covering Brighton and East Sussex, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.

Customer Sales & Support Advisor - Summer Temporary Role Central London (Hybrid - 2 Days in Office, Finsbury Circus) 14.00 per hour + Holiday Pay Start Date ASAP - Mid/Late September Monday-Sunday, 9am-5.30 pm This role will involve weekend work on a rota. Days off in Lieu will be provided. Are you a student, customer and sales driven individual or recent graduate looking to gain valuable office experience this summer? Do you thrive in a fast-paced, customer-focused environment? We're working with a leading company in the property sector who are seeking enthusiastic individuals to join their vibrant team as Customer Sales & Support Advisors. The Role Following in-office training at their Central London office, you'll work mostly from home with two days per week in the office. All equipment will be provided. You'll be: Handling inbound and outbound customer queries via phone, email, and live chat Responding to booking enquiries and resolving issues efficiently Providing professional, friendly support to clients Drafting/reviewing simple agreements and processing customer applications Updating internal systems accurately and maintaining organised records What We're Looking For Confident communication skills, both verbal and written A friendly, professional telephone manner Ability to multi-task and stay organised in a busy environment Competency with Microsoft Office and online platforms Previous customer service experience is a plus, but not essential A proactive and motivated attitude Why Apply? This is a fantastic opportunity to gain real-world experience, enhance your CV, and work with a dynamic, supportive team. Perfect for students or graduates looking to gain insight into the property sector or customer service roles. Interviews are taking place immediately - don't miss out! Apply now to be considered. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

A growing accountancy and business advisory firm is seeking an Accounts Advisor to join its Bury team, offering hybrid working. The successful candidate will manage a varied portfolio of clients, preparing accounts, tax returns and VAT returns, while providing practical financial advice. The role will also involve assisting with audits, supporting junior team members and developing strong client relationships. Accounts Advisor Overview Preparing sole trader, partnership and limited company accounts. Preparing VAT returns using Xero and managing larger bookkeeping assignments. Preparing Corporation Tax computations, including capital allowances. Completing Personal Income Tax and dividend-related work. Assisting with audit assignments and completing allocated audit sections. Training and reviewing junior staff on bookkeeping, VAT and sole trader work. Ensuring client work is completed accurately and within agreed deadlines. Supporting senior team members with KPI targets and client requirements. Building strong client relationships and contributing to client meetings. Identifying business development opportunities and building professional networks. Accounts Advisor Requirements Previous experience within an accountancy practice. Strong accounts preparation experience across sole traders, partnerships and limited companies. Good working knowledge of UK GAAP. Experience with VAT returns and Corporation Tax computations. Good knowledge of Personal Income Tax and dividends. Bookkeeping experience, ideally with Xero. Previous audit experience would be advantageous. Strong communication and organisational skills. Ability to work independently and as part of a team. Experience supporting or mentoring junior colleagues. A willingness to continue professional studies and develop technical knowledge. Accounts Advisor- Salary & Benefits 35,000 - 45,000 salary, dependent upon experience. Hybrid working. 33 days' holiday, inclusive of bank holidays. Pension with salary sacrifice option. Health and wellbeing support. Electric car scheme and onsite charging. Cycle2Work scheme. Learning and development opportunities. Employee and client referral schemes. Regular social events. Excellent career progression opportunities within a growing firm. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

FindCore are thrilled to be assisting a leading international professional services company with the recruitment of a Client Services Accountant . The organisation provides a range of corporate, accounting, governance and cross-border business services. Permanent position. This is a Hybrid working (3 days in the company's Didcot office & 2 days at Home). Flexible Start and Finish times available. This is a unique opportunity. Clear Progression path and exposure to top-tier clients. Salary Competitive salary + comprehensive ACCA study support + training and professional development + additional benefits Key Responsibilities Manage a portfolio of up to four clients, acting as their primary point of contact for accounting and financial matters. Build strong, long-term client relationships and develop a detailed understanding of each client's operations. Act as a trusted business partner by providing practical accounting support and resolving client queries. Prepare year-end statutory accounts from initial records through to completion. Prepare monthly and quarterly management accounts, rather than solely reviewing accounts prepared by others. Investigate accounting discrepancies and ensure records are complete and accurate. Support clients with budgeting, forecasting and financial reporting. Review bookkeeping records and ensure transactions have been recorded correctly. Monitor incoming and outgoing payments and support effective cash-flow management. Process and review supplier invoices, accounts payable information and payment records. Prepare or review VAT returns and ensure submissions are completed accurately. Support compliance with relevant HMRC and Companies House filing requirements. Work closely with clients to identify problems and provide appropriate financial solutions. Support and review the work of junior accountants and graduates. Assist junior colleagues with accounting processes and professional examinations where required. Skills & Experience Previous experience within an accountancy practice, client accounting, industry finance or a similar role. Hands-on experience preparing statutory accounts and management accounts from start to finish. Strong understanding of the full accounting cycle. Experience investigating discrepancies and producing accurate financial information. Previous exposure to budgeting, forecasting and financial analysis. Strong bookkeeping knowledge, including cash-flow records, supplier invoices and VAT. Experience managing client or stakeholder relationships. Ability to explain accounting information clearly to clients and non-finance stakeholders. Strong problem-solving, organisational and communication skills. Confidence managing multiple responsibilities and client deadlines. Experience supporting or reviewing the work of junior colleagues would be advantageous. Knowledge of HMRC and Companies House filing requirements would be beneficial but is not essential. Currently studying towards, or keen to begin, a recognised accountancy qualification. Candidates studying ACCA, CIMA, ATI or AAT will be considered, although the successful candidate will be supported towards completing ACCA. What's on Offer Comprehensive ACCA study package and qualification support. Funding for outstanding examinations and resits where candidates leave their current employer before completing their qualification. Support for candidates transitioning from another accountancy qualification to ACCA. Excellent opportunities for career progression within accountancy. Manageable portfolio of no more than four clients per accountant. Broad, hands-on exposure across the full accounting cycle. Opportunity to develop experience in accounting, financial advisory and client relationship management. Training and ongoing professional development. Varied position combining technical accounting with commercial client support. Supportive environment with opportunities to assist and mentor junior colleagues. Opportunity to build a long-term career within a growing international organisation. For further information on this opportunity, or any other jobs, please apply via the link below or contact FindCore in the strictest confidence.

FindCore are thrilled to be assisting a leading international professional services company with the recruitment of a Client Services Accountant . The organisation provides a range of corporate, accounting, governance and cross-border business services. Permanent position. This is a Hybrid working (3 days in the company's Didcot office & 2 days at Home). Flexible Start and Finish times available. This is a unique opportunity. Clear Progression path and exposure to top-tier clients. Salary Competitive salary + comprehensive ACCA study support + training and professional development + additional benefits Key Responsibilities Manage a portfolio of up to four clients, acting as their primary point of contact for accounting and financial matters. Build strong, long-term client relationships and develop a detailed understanding of each client's operations. Act as a trusted business partner by providing practical accounting support and resolving client queries. Prepare year-end statutory accounts from initial records through to completion. Prepare monthly and quarterly management accounts, rather than solely reviewing accounts prepared by others. Investigate accounting discrepancies and ensure records are complete and accurate. Support clients with budgeting, forecasting and financial reporting. Review bookkeeping records and ensure transactions have been recorded correctly. Monitor incoming and outgoing payments and support effective cash-flow management. Process and review supplier invoices, accounts payable information and payment records. Prepare or review VAT returns and ensure submissions are completed accurately. Support compliance with relevant HMRC and Companies House filing requirements. Work closely with clients to identify problems and provide appropriate financial solutions. Support and review the work of junior accountants and graduates. Assist junior colleagues with accounting processes and professional examinations where required. Skills & Experience Previous experience within an accountancy practice, client accounting, industry finance or a similar role. Hands-on experience preparing statutory accounts and management accounts from start to finish. Strong understanding of the full accounting cycle. Experience investigating discrepancies and producing accurate financial information. Previous exposure to budgeting, forecasting and financial analysis. Strong bookkeeping knowledge, including cash-flow records, supplier invoices and VAT. Experience managing client or stakeholder relationships. Ability to explain accounting information clearly to clients and non-finance stakeholders. Strong problem-solving, organisational and communication skills. Confidence managing multiple responsibilities and client deadlines. Experience supporting or reviewing the work of junior colleagues would be advantageous. Knowledge of HMRC and Companies House filing requirements would be beneficial but is not essential. Currently studying towards, or keen to begin, a recognised accountancy qualification. Candidates studying ACCA, CIMA, ATI or AAT will be considered, although the successful candidate will be supported towards completing ACCA. What's on Offer Comprehensive ACCA study package and qualification support. Funding for outstanding examinations and resits where candidates leave their current employer before completing their qualification. Support for candidates transitioning from another accountancy qualification to ACCA. Excellent opportunities for career progression within accountancy. Manageable portfolio of no more than four clients per accountant. Broad, hands-on exposure across the full accounting cycle. Opportunity to develop experience in accounting, financial advisory and client relationship management. Training and ongoing professional development. Varied position combining technical accounting with commercial client support. Supportive environment with opportunities to assist and mentor junior colleagues. Opportunity to build a long-term career within a growing international organisation. For further information on this opportunity, or any other jobs, please apply via the link below or contact FindCore in the strictest confidence.

Parts Advisor £30,000 Basic Salary £38,000 OTE Cambridge Permanent Full Time 45 Hours Per Week Weekend Rota 1 in 3 Saturdays Our client, a prestigious main dealership based in Cambridge , is looking to recruit an experienced Parts Advisor to join their busy and professional Parts Department. Working as part of an established team of three Parts Advisors , this is an excellent opportunity for an automotive Parts professional looking to join a premium dealership environment with excellent earning potential, career development and long-term progression opportunities. The successful candidate will ideally have previous experience within an automotive parts environment and be confident dealing with both internal workshop requirements and customer enquiries. Duties & Responsibilities Identify and supply the correct parts for workshop, retail and trade customers. Manage parts enquiries efficiently via phone, email and in person. Work closely with the Service Department and Technicians to ensure vehicles are repaired efficiently. Order, receive and check incoming parts deliveries. Maintain accurate stock records and assist with stock control processes. Process parts orders, invoices and returns accurately. Build strong relationships with suppliers and customers. Ensure excellent levels of customer service are maintained at all times. Support the wider Parts Department with day-to-day operations. Your Background & Skills Minimum 18 months experience working within an automotive Parts Advisor role . Strong knowledge of vehicle parts and ordering processes. Experience within a dealership environment is advantageous. Excellent communication and customer service skills. Highly organised with strong attention to detail. Ability to work effectively within a busy, fast-paced department. Positive, proactive and team-focused attitude. What's On Offer? £30,000 Basic Salary Up to £8,000 Bonus Potential (£38,000 OTE) Join a prestigious main dealership environment. Work within an experienced and supportive Parts team. Excellent career development opportunities. Competitive benefits package. If you're an experienced Parts Advisor looking to take the next step in your career with a premium dealership in Cambridge, we'd love to hear from you. Apply today with your CV for immediate consideration.

About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Porsche Centre Solihull. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background is essential as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous also. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Service Advisor Location: Bodmin Salary: £29,000 Basic Salary + Bonus Hours: Monday to Friday 8:30am - 5:00pm Very Occasional Saturday Morning Work Job Type: Full-Time, Permanent Looking for a role where your customer service skills are recognised, your earning potential is rewarded and you can enjoy a great work-life balance? This is an excellent opportunity for an experienced Service Advisor to join a busy and professional aftersales team. With Monday to Friday hours and only very occasional weekend work, this role offers a fantastic balance alongside the opportunity to earn bonus and develop your career. If you thrive in a customer-focused environment and enjoy working within a fast-paced service department, this could be the ideal next step. What's In It For You? - £29,000 Basic Salary + Bonus - Monday to Friday Hours - Strong earning potential through upselling opportunities - Supportive team environment - Long-term stability and career progression opportunities The Role As a Service Advisor / Automotive Service Advisor, you'll be responsible for delivering exceptional customer service and ensuring the smooth running of the service department. Responsibilities include: - Managing service bookings and diary planning - Ensuring efficient workshop loading and utilisation - Meeting and greeting customers and identifying their service requirements - Keeping customers updated throughout the repair process - Handling customer queries and resolving complaints professionally - Promoting and upselling additional products and services where appropriate - Liaising with technicians and other departments to ensure excellent customer satisfaction About You - Previous experience as a Service Advisor / Automotive Service Advisor / Aftersales Advisor is essential - Experience using Kerridge, 1Link, Pinnacle or similar DMS systems - Strong customer service and communication skills - Confident in upselling and achieving bonus targets - Professional, presentable and customer-focused approach - Ability to thrive in a busy and fast-paced service department - Full UK Driving Licence required Apply Today This is a fantastic opportunity to join a business that values customer service, offers a healthy work-life balance and provides long-term career stability. If you're an experienced Service Advisor looking for your next challenge in Bodmin, we'd love to hear from you. Contact Skills for more information on this Service Advisor Vacancy & quotre reference 54056

About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner BMW & MINI Leicester. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by BMW to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

IT Service Delivery Manager Edinburgh Hybrid Working Competitive Pay & Benefits Ready to take ownership of service delivery that really makes a difference? At Quorum, technology is about people. As one of Scotland's largest Microsoft Partners and a Microsoft Direct Cloud Solutions Provider (CSP), we help organisations transform the way they work through innovative managed services, cloud solutions and expert consultancy. We're looking for an experienced IT Service Delivery Manager to become the trusted advisor for a portfolio of clients, ensuring exceptional service delivery, driving continual improvement and building long-term partnerships. If you're passionate about customer success, thrive in a fast-paced managed services environment and enjoy bringing together technical experts to solve business challenges, we'd love to hear from you. What you'll be doing As the face of our Managed Services team for your clients, you'll ensure services are delivered to the highest standard while identifying opportunities to add value and strengthen relationships. You'll: Own the ongoing success and satisfaction of a portfolio of managed service clients. Lead engaging service review meetings, presenting performance, insights, recommendations and future opportunities. Build trusted relationships with key stakeholders, becoming their go-to service advisor. Drive continual service improvement initiatives that deliver measurable business value. Manage service escalations, ensuring issues are resolved quickly with clear communication throughout. Coordinate customer communications during major incidents and oversee post-incident reviews. Monitor SLA performance, identify trends and produce insightful monthly service reports. Support contract renewals, service proposals and commercial discussions. Collaborate closely with technical consultants and engineers to deliver outstanding customer outcomes. Champion service excellence and contribute to best practice across the Managed Services team. What we're looking for Experience in an IT Service Delivery, Service Management or Customer Success role within Managed Services. Strong knowledge of ITIL principles and service management best practice. A proven track record of managing client relationships and exceeding service expectations. Experience presenting to senior stakeholders and confidently leading customer meetings. Excellent communication, organisation and stakeholder management skills. Experience managing SLA-driven services and continual improvement initiatives. The ability to prioritise multiple customers and thrive in a busy, fast-moving environment. It would be great if you also have experience with: Microsoft 365 (Exchange Online, SharePoint and Teams) Microsoft Azure and cloud technologies IT Service Management (ITSM) platforms Cyber security best practices Endpoint management and identity services Microsoft server and desktop technologies Why Quorum? At Quorum, our people are our biggest strength. As an employee-owned business , every member of the team contributes to our success. We invest heavily in our people, encourage continuous learning and have built a collaborative culture where careers flourish. When you join Quorum, you'll enjoy: Competitive salary Annual performance bonus opportunities Employee-owned business with a collaborative culture Private healthcare Contributory pension Buy and sell annual leave scheme Home broadband paid for Dedicated annual technical training budget Microsoft certification bonuses Ongoing learning and career development Award-winning family-friendly and flexible working culture High employee retention and genuine work-life balance Join a team that loves technology If you're passionate about delivering exceptional customer service, building lasting client relationships and working alongside some of Scotland's leading Microsoft specialists, we'd love to hear from you. Apply today and help shape the future of managed services at Quorum.

About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Jaguar Land Rover South West London. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Jaguar Land Rover to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. When applying for this role please consider that we require candidates to have customer service experience within a retail environment as a minimum requirement for this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Property Lister On target earnings of £60,000 to £100,000. This is a tried and tested self-employed business model. The Directors currently also operate in a highly successful high street Estate Agency so they have experience in building a business. You will effectively be your own boss with full support so, you can work the hours and days you want. We are looking for experienced Estate Agents and Letting Agents with 2 years+ minimum experience who are capable of valuing and listing. Property Lister What's included: Market leading Street CRM. Branch page on high street Estate Agency website. Access to standard listings on Rightmove and Zoopla. Head office support / enquiry call handling. Discounted rates with a number of proptech suppliers. Property Management handled by an award winning team. Pay as you go sales progression (optional). Full training, mentoring and support services provided by the Directors with initial business and marketing planning meeting. Bi weekly zoom calls with the Directors plus other franchisees. Access to Rightmove s training platform to get a qualification for entry to The National Association of Estate Agents or Association of Residential Letting Agents. Do you want to be in charge of your own destiny along with your own salary working as a self-employed Estate Agent or Letting Agent? Have you always wanted to be involved in having a key share in your own Estate Agency? Property Lister Residential Sales - You will receive 70% commission paid on completion. Financial Services and Conveyancing - You will receive 70% commission paid on completion (if you they use their suggested providers). Residential Lettings - You will receive 70% commission paid on move in of the tenant subject to a tenancy set up fee £300 plus VAT. Property Management - You will receive 70% commission subject to a monthly management fee of 5% plus VAT (minimum fee £65 plus VAT) so basically anything you charge as a tenant fee over £300 you get to keep and any % above 5% on the monthly management fee is yours and it s a way for someone without the expertise or desire to do Lettings to build a management portfolio and so get a monthly income as well as a valuable asset without having to do the technical stuff. You keep ownership of your Lettings portfolio so you are building a business that you can sell. The Directors will have first refusal to buy this at a pre agreed rate. Property Management is done for you in house at Head Office. You will pay a monthly license fee £295 plus VAT. If in a calendar year your bank £100,000 (on sales bankings only) your commission will increase to 90% for the rest of that year. Property Lister You will be provided with all the tools of the trade for lead generation to include using artificial intelligence, CRM and social media training. You will need to be prepared to door knock both 'on market and 'off market properties to build your profile and be open to filming advertising videos, so as to promote to your core local market. Full support for you to grow your business and you will be shown how to send reminders and also use Facebook to your benefit. You will get heavily involved in marketing in your core postcode area on an ongoing basis. Property Lister On target earnings of £60,000 to £100,000. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.

The SEMH Outreach Service is led by the Behaviour and Inclusion Consultant. The team is being developed to include two primary SEMH Outreach Advisors and two secondary SEMH Outreach Advisors, two Family Support Practitioners with one focused on primary and one on secondary, two SEMH Support Officers with one focused on primary and one on secondary, and a Data Analyst. The service is developing in line with national SEND and Alternative Provision reform, with a stronger emphasis on early intervention, ordinarily available inclusive practice, multi-agency working and strengthening capacity within mainstream schools so that children and young people receive the right support, in the right place, at the right time. You will be part of a service that supports settings to deliver quality teaching, timely intervention and sustainable whole-school approaches that improve outcomes for vulnerable children and young people with SEMH needs and behaviour that challenges in our vibrant and diverse borough. The role will contribute to the local delivery of Experts at Hand, Lambeths model for timely access to specialist SEMH advice and support, by helping schools to access and apply advice quickly, coordinate preventative support and embed effective strategies before needs escalate. You will work in a multi-professional way with the EHCP team, childrens social care, educational psychologists, the Inclusion team, health and mental health colleagues, alternative provision, other educational support services and families. This is an opportunity to shape a developing local authority model that strengthens early identification of SEMH needs, improves attendance and engagement, reduces suspensions and permanent exclusions, and helps schools build confidence, skill and resilience in meeting needs within mainstream settings. Job Purpose To work across educational settings within Lambeth to improve the standard of teaching, learning and inclusion for pupils, and to develop early intervention programmes and resources for pupils with SEMH needs or who are at risk of exclusion. To contribute to the development and delivery of Lambeths Experts at Hand model for SEMH by coordinating access to specialist advice, supporting schools to identify unmet needs earlier, and ensuring that practical strategies are embedded in everyday classroom and whole-school practice. To work collaboratively with local authority officers so that pupils with complex needs referred through the Fair Access Panel or alternative education pathways receive quality teaching, targeted intervention and coordinated support. To strengthen school capacity by developing behaviour and SEMH strategies and delivering training for staff across Lambeth settings. To build the capacity of school leaders, SENCOs, inclusion leads and pastoral teams to deliver evidence-informed SEMH support, reduce reliance on crisis responses and strengthen ordinarily available provision across the local authority. To support a caseload of pupils with SEMH needs or behavioural challenges. To develop and maintain effective networks with school staff responsible for behaviour, SEMH and inclusion, supporting the embedding of good practice and sustainable capacity in local schools. To facilitate school-to-school support, build capacity and raise standards by developing behaviour and inclusion networks that enable good practice to be shared across Lambeth. To support networks by working collaboratively with schools, professionals and families. To develop and support educational pathways that promote successful transition, reintegration and preparation for adulthood. To deliver a behaviour and SEMH CPD programme for school staff and work collaboratively with school support services. To support schools to review behaviour, SEMH and inclusion policies and practice, using evidence-informed reflection, coaching and development planning. Responsibilities This job description is intended as a guide and is not an exhaustive list of the duties and responsibilities of the role. Duties may vary from time to time without changing the general character of the post or the level of responsibility entailed. If you are interested in this role please send your updated CV in the first instance.

Property Lister On target earnings of £60,000 to £100,000. This is a tried and tested self-employed business model. The Directors currently also operate in a highly successful high street Estate Agency so they have experience in building a business. You will effectively be your own boss with full support so, you can work the hours and days you want. We are looking for experienced Estate Agents and Letting Agents with 2 years+ minimum experience who are capable of valuing and listing. Property Lister What's included: Market leading Street CRM. Branch page on high street Estate Agency website. Access to standard listings on Rightmove and Zoopla. Head office support / enquiry call handling. Discounted rates with a number of proptech suppliers. Property Management handled by an award winning team. Pay as you go sales progression (optional). Full training, mentoring and support services provided by the Directors with initial business and marketing planning meeting. Bi weekly zoom calls with the Directors plus other franchisees. Access to Rightmove s training platform to get a qualification for entry to The National Association of Estate Agents or Association of Residential Letting Agents. Do you want to be in charge of your own destiny along with your own salary working as a self-employed Estate Agent or Letting Agent? Have you always wanted to be involved in having a key share in your own Estate Agency? Property Lister Residential Sales - You will receive 70% commission paid on completion. Financial Services and Conveyancing - You will receive 70% commission paid on completion (if you they use their suggested providers). Residential Lettings - You will receive 70% commission paid on move in of the tenant subject to a tenancy set up fee £300 plus VAT. Property Management - You will receive 70% commission subject to a monthly management fee of 5% plus VAT (minimum fee £65 plus VAT) so basically anything you charge as a tenant fee over £300 you get to keep and any % above 5% on the monthly management fee is yours and it s a way for someone without the expertise or desire to do Lettings to build a management portfolio and so get a monthly income as well as a valuable asset without having to do the technical stuff. You keep ownership of your Lettings portfolio so you are building a business that you can sell. The Directors will have first refusal to buy this at a pre agreed rate. Property Management is done for you in house at Head Office. You will pay a monthly license fee £295 plus VAT. If in a calendar year your bank £100,000 (on sales bankings only) your commission will increase to 90% for the rest of that year. Property Lister You will be provided with all the tools of the trade for lead generation to include using artificial intelligence, CRM and social media training. You will need to be prepared to door knock both 'on market and 'off market properties to build your profile and be open to filming advertising videos, so as to promote to your core local market. Full support for you to grow your business and you will be shown how to send reminders and also use Facebook to your benefit. You will get heavily involved in marketing in your core postcode area on an ongoing basis. Property Lister On target earnings of £60,000 to £100,000. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.