Our clients highly prioritise delivering exceptional customer service and are dedicated to ensuring the smooth functioning of their Enterprise System. They are in search of a skilled Customer Support Analyst to help address customer inquiries and issues related to their ERP. The analyst will collaborate with clients both remotely and in-person when necessary, providing assistance in system configuration and troubleshooting with the goal of resolving issues efficiently. Exceptional problem-solving abilities, along with excellent communication and customer service skills, are qualities that will set outstanding candidates apart. The role These duties must consistently align with the current company policies, and due to the dynamic nature of our business, your job description may evolve over time. Periodically, you may also be called upon to engage in other tasks of a similar nature that align with your skills and capabilities, as directed by management. Serve as the primary point of contact for resolving ERP issues and delivering technical support to end users. Investigate and troubleshoot complex problems to identify effective solutions. Monitor and manage ERP incidents, ensuring timely resolution and clear communication with customers. Escalate high-priority incidents and non-conformance with SLA as needed. Provide guidance and assistance to end-users on system functionality, processes, and best practices. Effectively manage and prioritise the outstanding call list. Proactively monitor and update assigned incidents to ensure timely resolution. Request assistance from the development team for incidents requiring specialised knowledge. Undertake software development when necessary, adhering to company standards and managing work through the version control system. Promote and uphold high levels of customer service and satisfaction. Analyse and assess user requirements, propose system enhancements if necessary, and escalate requests to the development team. Document support activities, incident resolutions, and create knowledge base articles for future reference. Reports expected from you Document all work performed on a timesheet for accurate time tracking. Log all support issues systematically within the support system. Provide the line manager with real-time information on actual hours and current progress for ongoing projects. Your skills and qualifications Proven experience in roles such as an IT help desk technician or similar customer support positions. Proficient in supporting integrations with third-party applications. While Crystal Reports proficiency is not essential, it would be advantageous, and the successful candidate may be required to undergo training. Familiarity with WMS Systems is a plus. Tech-savvy individual with experience in a technology-related field. Capable of breaking down technological processes and delivering clear, step-by-step instructions. Excellent verbal and written communication skills. Self-motivated with a keen willingness to learn. Dedication to providing exceptional customer service. Team-oriented mindset with openness to constructive feedback. Enthusiastic about learning new technologies and systems. Demonstrated expertise in supporting Office 365, Active Directory, Windows 10/11, and Windows Server operating systems. In-depth knowledge of computer systems, including experience troubleshooting both hardware and software. Ability to diagnose and resolve various technical issues. Strong problem-solving, analytical, and debugging skills, with the ability to work effectively in a team environment
Jul 12, 2026
Full time
Our clients highly prioritise delivering exceptional customer service and are dedicated to ensuring the smooth functioning of their Enterprise System. They are in search of a skilled Customer Support Analyst to help address customer inquiries and issues related to their ERP. The analyst will collaborate with clients both remotely and in-person when necessary, providing assistance in system configuration and troubleshooting with the goal of resolving issues efficiently. Exceptional problem-solving abilities, along with excellent communication and customer service skills, are qualities that will set outstanding candidates apart. The role These duties must consistently align with the current company policies, and due to the dynamic nature of our business, your job description may evolve over time. Periodically, you may also be called upon to engage in other tasks of a similar nature that align with your skills and capabilities, as directed by management. Serve as the primary point of contact for resolving ERP issues and delivering technical support to end users. Investigate and troubleshoot complex problems to identify effective solutions. Monitor and manage ERP incidents, ensuring timely resolution and clear communication with customers. Escalate high-priority incidents and non-conformance with SLA as needed. Provide guidance and assistance to end-users on system functionality, processes, and best practices. Effectively manage and prioritise the outstanding call list. Proactively monitor and update assigned incidents to ensure timely resolution. Request assistance from the development team for incidents requiring specialised knowledge. Undertake software development when necessary, adhering to company standards and managing work through the version control system. Promote and uphold high levels of customer service and satisfaction. Analyse and assess user requirements, propose system enhancements if necessary, and escalate requests to the development team. Document support activities, incident resolutions, and create knowledge base articles for future reference. Reports expected from you Document all work performed on a timesheet for accurate time tracking. Log all support issues systematically within the support system. Provide the line manager with real-time information on actual hours and current progress for ongoing projects. Your skills and qualifications Proven experience in roles such as an IT help desk technician or similar customer support positions. Proficient in supporting integrations with third-party applications. While Crystal Reports proficiency is not essential, it would be advantageous, and the successful candidate may be required to undergo training. Familiarity with WMS Systems is a plus. Tech-savvy individual with experience in a technology-related field. Capable of breaking down technological processes and delivering clear, step-by-step instructions. Excellent verbal and written communication skills. Self-motivated with a keen willingness to learn. Dedication to providing exceptional customer service. Team-oriented mindset with openness to constructive feedback. Enthusiastic about learning new technologies and systems. Demonstrated expertise in supporting Office 365, Active Directory, Windows 10/11, and Windows Server operating systems. In-depth knowledge of computer systems, including experience troubleshooting both hardware and software. Ability to diagnose and resolve various technical issues. Strong problem-solving, analytical, and debugging skills, with the ability to work effectively in a team environment
Programme Coordinator Transport Analytics & Modelling Manchester (Hybrid) 48k - 60k + Local Government Pension + Flexi Time + Excellent Holiday Allowance A unique organisation responsible for shaping the future of transport across the North of England is looking for a Programme Coordinator to join their Transport Appraisal, Modelling & Economics team. This is an opportunity to work at the centre of major transport investment decisions, coordinating programmes that influence infrastructure planning, economic growth and sustainable transport strategies across the region. Why this role? You'll play a key role in delivering complex analytical and modelling programmes that support transport planning across the North. Working alongside economists, analysts, transport modellers and senior stakeholders, you'll coordinate multiple interdependent projects, ensuring work is delivered on time, within budget and to a high standard. The outputs of these programmes directly support business cases, investment decisions and long-term transport strategies that impact millions of people. This role would suit someone who enjoys bringing together technical specialists, managing competing priorities and ensuring large-scale projects move forward effectively. What you'll be doing Coordinate the delivery of multiple analytical, modelling and appraisal projects Manage project plans, budgets, risks, dependencies and governance activities Work closely with technical teams delivering modelling, data and economic analysis Manage external suppliers and consultancy partners Support procurement and commissioning activities Build strong relationships with local authorities, delivery partners and senior stakeholders Provide programme reporting and performance updates to leadership teams What they're looking for Previous experience coordinating or managing complex programmes or projects Strong stakeholder management and communication skills Experience managing budgets, forecasts, risks and project governance Commercial awareness and exposure to supplier or contract management Ability to work alongside technical teams and understand analytical outputs Strong organisational skills with the ability to manage multiple priorities simultaneously Particularly relevant backgrounds Programme Management Project Management PMO Infrastructure Delivery Transport Planning Engineering Consultancy Data & Analytics Programme Delivery Public Sector Transformation Working Arrangements Hybrid working based in Manchester city centre Flexible working arrangements available Flexi Time Scheme allowing accrual of up to 18 additional days leave per year Benefits Salary between 47,742 and 60,717 28 days annual leave plus bank holidays Local Government Pension Scheme Flexi Time Scheme Salary sacrifice benefits Travel pass scheme Excellent work-life balance Interested? This is an excellent opportunity to join an organisation delivering projects that have a genuine impact on the future of transport, connectivity and economic growth across the North of England. Apply now or contact Stuart Manderson at Cathcart Technology for more information. Cathcart Technology is acting as an Employment Agency in relation to this vacancy.
Jul 12, 2026
Full time
Programme Coordinator Transport Analytics & Modelling Manchester (Hybrid) 48k - 60k + Local Government Pension + Flexi Time + Excellent Holiday Allowance A unique organisation responsible for shaping the future of transport across the North of England is looking for a Programme Coordinator to join their Transport Appraisal, Modelling & Economics team. This is an opportunity to work at the centre of major transport investment decisions, coordinating programmes that influence infrastructure planning, economic growth and sustainable transport strategies across the region. Why this role? You'll play a key role in delivering complex analytical and modelling programmes that support transport planning across the North. Working alongside economists, analysts, transport modellers and senior stakeholders, you'll coordinate multiple interdependent projects, ensuring work is delivered on time, within budget and to a high standard. The outputs of these programmes directly support business cases, investment decisions and long-term transport strategies that impact millions of people. This role would suit someone who enjoys bringing together technical specialists, managing competing priorities and ensuring large-scale projects move forward effectively. What you'll be doing Coordinate the delivery of multiple analytical, modelling and appraisal projects Manage project plans, budgets, risks, dependencies and governance activities Work closely with technical teams delivering modelling, data and economic analysis Manage external suppliers and consultancy partners Support procurement and commissioning activities Build strong relationships with local authorities, delivery partners and senior stakeholders Provide programme reporting and performance updates to leadership teams What they're looking for Previous experience coordinating or managing complex programmes or projects Strong stakeholder management and communication skills Experience managing budgets, forecasts, risks and project governance Commercial awareness and exposure to supplier or contract management Ability to work alongside technical teams and understand analytical outputs Strong organisational skills with the ability to manage multiple priorities simultaneously Particularly relevant backgrounds Programme Management Project Management PMO Infrastructure Delivery Transport Planning Engineering Consultancy Data & Analytics Programme Delivery Public Sector Transformation Working Arrangements Hybrid working based in Manchester city centre Flexible working arrangements available Flexi Time Scheme allowing accrual of up to 18 additional days leave per year Benefits Salary between 47,742 and 60,717 28 days annual leave plus bank holidays Local Government Pension Scheme Flexi Time Scheme Salary sacrifice benefits Travel pass scheme Excellent work-life balance Interested? This is an excellent opportunity to join an organisation delivering projects that have a genuine impact on the future of transport, connectivity and economic growth across the North of England. Apply now or contact Stuart Manderson at Cathcart Technology for more information. Cathcart Technology is acting as an Employment Agency in relation to this vacancy.
Software Development Manager Position Overview We are seeking a highly motivated Software Development Manager to join our team and work alongside the existing Development Manager to oversee and guide the development function. This role is responsible for designing and implementing scalable, modern software solutions that meet business needs, while leading the transition of legacy systems into more flexible, web-based platforms using APIs and industry-standard practices. Technical & Architectural Skills Software architecture and system design Application modernization (legacy-to-web/platform transformation) API design and integration (REST, GraphQL, etc.) Database design and performance optimization Cloud platforms (AWS, Azure, GCP) CI/CD pipelines and DevOps practices Security best practices (application and data security) Knowledge of software testing strategies and automation The ideal candidate will combine strong technical expertise with proven leadership experience, and will be passionate about driving innovation, modernization, and excellence in software delivery. Key Responsibilities Lead, mentor, and manage the software development team (including contractors) in collaboration with the current Development Manager, fostering a collaborative and high-performing environment. Architect and design modern, scalable applications and integrations, with a focus on transitioning from legacy platforms to modern solutions. Collaborate with stakeholders and change management teams to gather requirements and translate them into clear, actionable technical specifications. Oversee the full software development lifecycle, ensuring timely, high-quality, and secure delivery of projects. Establish and enforce best practices for code quality, security, performance, and maintainability. Troubleshoot and resolve complex technical issues effectively and efficiently. Stay current with emerging technologies, tools, and industry trends relevant to software development and modernization. Promote a culture of continuous improvement, innovation, and knowledge sharing within the team. Skills & Knowledge Degree in Computer Science, IT, or a related field, or equivalent practical experience. Proven experience as a Software Development Manager or in a similar leadership role. Strong background in modernizing legacy applications and integrating with web-based platforms. Solid understanding of software architecture, database design, integration patterns, and performance optimization. Familiarity with modern development methodologies, such as Agile and DevOps practices. Experience managing and motivating diverse development teams. Excellent problem-solving skills, with the ability to think critically and strategically. Strong communication and interpersonal skills, with the ability to engage effectively across technical and non-technical stakeholders. Ability to balance multiple projects and priorities in a dynamic environment.
Jul 12, 2026
Full time
Software Development Manager Position Overview We are seeking a highly motivated Software Development Manager to join our team and work alongside the existing Development Manager to oversee and guide the development function. This role is responsible for designing and implementing scalable, modern software solutions that meet business needs, while leading the transition of legacy systems into more flexible, web-based platforms using APIs and industry-standard practices. Technical & Architectural Skills Software architecture and system design Application modernization (legacy-to-web/platform transformation) API design and integration (REST, GraphQL, etc.) Database design and performance optimization Cloud platforms (AWS, Azure, GCP) CI/CD pipelines and DevOps practices Security best practices (application and data security) Knowledge of software testing strategies and automation The ideal candidate will combine strong technical expertise with proven leadership experience, and will be passionate about driving innovation, modernization, and excellence in software delivery. Key Responsibilities Lead, mentor, and manage the software development team (including contractors) in collaboration with the current Development Manager, fostering a collaborative and high-performing environment. Architect and design modern, scalable applications and integrations, with a focus on transitioning from legacy platforms to modern solutions. Collaborate with stakeholders and change management teams to gather requirements and translate them into clear, actionable technical specifications. Oversee the full software development lifecycle, ensuring timely, high-quality, and secure delivery of projects. Establish and enforce best practices for code quality, security, performance, and maintainability. Troubleshoot and resolve complex technical issues effectively and efficiently. Stay current with emerging technologies, tools, and industry trends relevant to software development and modernization. Promote a culture of continuous improvement, innovation, and knowledge sharing within the team. Skills & Knowledge Degree in Computer Science, IT, or a related field, or equivalent practical experience. Proven experience as a Software Development Manager or in a similar leadership role. Strong background in modernizing legacy applications and integrating with web-based platforms. Solid understanding of software architecture, database design, integration patterns, and performance optimization. Familiarity with modern development methodologies, such as Agile and DevOps practices. Experience managing and motivating diverse development teams. Excellent problem-solving skills, with the ability to think critically and strategically. Strong communication and interpersonal skills, with the ability to engage effectively across technical and non-technical stakeholders. Ability to balance multiple projects and priorities in a dynamic environment.
We are looking for an experienced, proactive Mental Health Practitioner to manage our Recovery Service in Whalley Range, Manchester. You'll lead a dedicated team providing person-centred care for 11 individuals with enduring mental health needs and one with a learning disability. Our service focuses on developing skills and confidence for independent living and an active lifestyle click apply for full job details
Jul 12, 2026
Full time
We are looking for an experienced, proactive Mental Health Practitioner to manage our Recovery Service in Whalley Range, Manchester. You'll lead a dedicated team providing person-centred care for 11 individuals with enduring mental health needs and one with a learning disability. Our service focuses on developing skills and confidence for independent living and an active lifestyle click apply for full job details
Interim Legionella Compliance Officer (Contract) Location: Bedfordshire (Hybrid) Contract: Immediate start End of September Rate: £20 £30 per hour (DOE) We're looking for an experienced Legionella Compliance Officer to support the delivery of a busy water hygiene compliance programme across a social housing portfolio on an interim basis. Working closely with the Project Manager, you'll coordinate Legionella compliance activities, review risk assessments, manage remedial works, monitor contractor performance, and ensure statutory compliance is maintained across the organisation. Key Responsibilities Review Legionella risk assessments and coordinate remedial actions. Manage water hygiene compliance programmes and ensure works are completed within target timescales. Monitor contractor performance and validate compliance certification. Maintain accurate compliance records using Asprey or similar compliance systems. Raise works orders, track progress, and support contractor payments. Produce compliance reports, monitor KPIs, and support audit requirements. Liaise with residents, contractors, and internal teams to coordinate access and programme delivery. About You Proven experience managing Legionella compliance within social housing, property, or asset compliance. Strong understanding of Legionella legislation, risk assessments, and water hygiene control measures. Experience reviewing compliance data and contractor certification. Excellent organisational skills with exceptional attention to detail.
Jul 12, 2026
Contractor
Interim Legionella Compliance Officer (Contract) Location: Bedfordshire (Hybrid) Contract: Immediate start End of September Rate: £20 £30 per hour (DOE) We're looking for an experienced Legionella Compliance Officer to support the delivery of a busy water hygiene compliance programme across a social housing portfolio on an interim basis. Working closely with the Project Manager, you'll coordinate Legionella compliance activities, review risk assessments, manage remedial works, monitor contractor performance, and ensure statutory compliance is maintained across the organisation. Key Responsibilities Review Legionella risk assessments and coordinate remedial actions. Manage water hygiene compliance programmes and ensure works are completed within target timescales. Monitor contractor performance and validate compliance certification. Maintain accurate compliance records using Asprey or similar compliance systems. Raise works orders, track progress, and support contractor payments. Produce compliance reports, monitor KPIs, and support audit requirements. Liaise with residents, contractors, and internal teams to coordinate access and programme delivery. About You Proven experience managing Legionella compliance within social housing, property, or asset compliance. Strong understanding of Legionella legislation, risk assessments, and water hygiene control measures. Experience reviewing compliance data and contractor certification. Excellent organisational skills with exceptional attention to detail.
FTSE 100 Infrastructure Group Warwick (Hybrid two days in office) to £75,000 + bonus + excellent benefits Ref: 10355 The Company We're working in partnership with a FTSE 100 business and one of the UK's largest employers, operating at the heart of the energy and infrastructure landscape. With continued investment and a clear focus on the energy transition, the business offers a collaborative, forward-thinking environment where finance and tax play a key role in shaping commercial decisions. The Role This is a high-profile opportunity for an Indirect Tax Manager to step into a visible, hands-on role within a large, complex group. Working closely with the Indirect Tax Senior Manager, you'll support the delivery of the indirect tax strategy while providing practical, commercially focused advice across the business.VAT will be your core focus, but the role offers breadth with exposure to environmental taxes, customs and evolving regulatory areas. You'll work closely with finance, shared services and operational teams to ensure compliance, while also driving improvements in processes, controls and reporting. The Candidate You'll be an experienced indirect tax professional with strong VAT knowledge and the confidence to operate in a large, fast-paced environment. CTA qualified would be a distinct advantage but is not essential.You'll enjoy working closely with stakeholders, offering pragmatic advice and getting involved in both compliance and project work.This is an excellent opportunity to join a market-leading organisation in a role offering real visibility, variety and long-term progression. How to apply To apply, in confidence, submit your CV online detailing your current remuneration package quoting job reference 10355.
Jul 12, 2026
Full time
FTSE 100 Infrastructure Group Warwick (Hybrid two days in office) to £75,000 + bonus + excellent benefits Ref: 10355 The Company We're working in partnership with a FTSE 100 business and one of the UK's largest employers, operating at the heart of the energy and infrastructure landscape. With continued investment and a clear focus on the energy transition, the business offers a collaborative, forward-thinking environment where finance and tax play a key role in shaping commercial decisions. The Role This is a high-profile opportunity for an Indirect Tax Manager to step into a visible, hands-on role within a large, complex group. Working closely with the Indirect Tax Senior Manager, you'll support the delivery of the indirect tax strategy while providing practical, commercially focused advice across the business.VAT will be your core focus, but the role offers breadth with exposure to environmental taxes, customs and evolving regulatory areas. You'll work closely with finance, shared services and operational teams to ensure compliance, while also driving improvements in processes, controls and reporting. The Candidate You'll be an experienced indirect tax professional with strong VAT knowledge and the confidence to operate in a large, fast-paced environment. CTA qualified would be a distinct advantage but is not essential.You'll enjoy working closely with stakeholders, offering pragmatic advice and getting involved in both compliance and project work.This is an excellent opportunity to join a market-leading organisation in a role offering real visibility, variety and long-term progression. How to apply To apply, in confidence, submit your CV online detailing your current remuneration package quoting job reference 10355.
Leading Global Exhibition, Experiential Events and Display Graphics business seeks an experienced and skilled Project Manager to take responsibility for managing their Graphic services across an array of high profile Events and Exhibition organisers across the UK and Europe. Possessing comprehensive Large Format Graphics experience, you ll ideally be working in a similar Graphics coordinating remit, as the Project Manager will be responsible for undertaking full Client management and bespoke project support for the Graphics delivery and installation on an array of major UK and European exhibitions and events. Working with an array of major Exhibition and Events organisations, you must have demonstrable experience of day-to-day management of high profile event schedules and logistics, co-ordinating the on-site Graphics and Display requirements for an array of major Brand Clients and the inhouse/oustsource Production environments and installation teams. Accustomed to working with multiple stakeholders including Marketing, Creative, Production and Digital, you ll be accustomed to working in a flexible and rapidly evolving project environment, where your robust and instantly engaging personality is complemented by strong administrative skills and a very keen eye for detail. With a professional approach to work and appearance, you will be able to function under pressure and remain calm, with a clear ability to prioritise and to highly effectively communicate at all levels. You must have a strong technical appreciation of the Graphics industry as you ll be liaising with the Studio and Creative teams on the development of concepts, working closely and collaboratively with other colleagues in the Business to deliver complete and fully integrated project solutions With flair, imagination and the energy to multi-task, the role is split between home based & operating from their prestige location at the London ExCel, plus you will work away from home periodically, delivering projects across the UK and Europe, so whilst experience is key, a sense of humour is also considered essential ! An impressive Global Business with strong market recognition, this is a fabulous opportunity to join a dynamic and empowered team in the development of your career potential with in the Exhibitions, Events and Graphics arena. To £Good salary depending on level / experience + a generous travel allowance & excellent benefits package Project, Account Manager, Exhibition, Events, Large Format, Digital, Print, Signage, Banners, Wide Format, Vinyl, Display Graphics, Installation, coordinator
Jul 12, 2026
Full time
Leading Global Exhibition, Experiential Events and Display Graphics business seeks an experienced and skilled Project Manager to take responsibility for managing their Graphic services across an array of high profile Events and Exhibition organisers across the UK and Europe. Possessing comprehensive Large Format Graphics experience, you ll ideally be working in a similar Graphics coordinating remit, as the Project Manager will be responsible for undertaking full Client management and bespoke project support for the Graphics delivery and installation on an array of major UK and European exhibitions and events. Working with an array of major Exhibition and Events organisations, you must have demonstrable experience of day-to-day management of high profile event schedules and logistics, co-ordinating the on-site Graphics and Display requirements for an array of major Brand Clients and the inhouse/oustsource Production environments and installation teams. Accustomed to working with multiple stakeholders including Marketing, Creative, Production and Digital, you ll be accustomed to working in a flexible and rapidly evolving project environment, where your robust and instantly engaging personality is complemented by strong administrative skills and a very keen eye for detail. With a professional approach to work and appearance, you will be able to function under pressure and remain calm, with a clear ability to prioritise and to highly effectively communicate at all levels. You must have a strong technical appreciation of the Graphics industry as you ll be liaising with the Studio and Creative teams on the development of concepts, working closely and collaboratively with other colleagues in the Business to deliver complete and fully integrated project solutions With flair, imagination and the energy to multi-task, the role is split between home based & operating from their prestige location at the London ExCel, plus you will work away from home periodically, delivering projects across the UK and Europe, so whilst experience is key, a sense of humour is also considered essential ! An impressive Global Business with strong market recognition, this is a fabulous opportunity to join a dynamic and empowered team in the development of your career potential with in the Exhibitions, Events and Graphics arena. To £Good salary depending on level / experience + a generous travel allowance & excellent benefits package Project, Account Manager, Exhibition, Events, Large Format, Digital, Print, Signage, Banners, Wide Format, Vinyl, Display Graphics, Installation, coordinator
Learning and Development Trainer Leading Business Birmingham - mainly office based 37K to 46K Full Time, Permanent Strong Benefits Package Role Summary The Learning and Development Trainer plays a key role in supporting the businesses strategic objectives through the design, delivery and evaluation of high-quality learning and development interventions. Working as part of the Organisational Development Team, the postholder will contribute to building organisational capability, enhancing employee performance and supporting cultural and organisational change. The role combines expert facilitation with learning design, stakeholder engagement and consultancy. The postholder will work collaboratively with colleagues to identify development needs, design impactful learning solutions and deliver engaging programmes that support individual, team and organisational effectiveness. The postholder will be expected to operate with a high degree of autonomy, applying professional expertise to influence stakeholders, continuously improve learning provision and contribute to the development of a positive, inclusive and high-performing organisational culture. Main Duties and Responsibilities Learning Design and Delivery Design, develop and deliver a portfolio of learning and development programmes, workshops and interventions that support organisational priorities and workforce capability. Facilitate engaging face-to-face, virtual and blended learning experiences using a range of learning methodologies and technologies. Adapt learning content and delivery approaches to meet the needs of diverse audiences across academic and professional services communities. Ensure all learning interventions are accessible, inclusive and aligned with best practice in adult learning and organisational development. Develop learning resources, toolkits, guides and digital content to support continuous learning and performance improvement. Organisational Development Support Work with stakeholders to identify learning and development needs and recommend appropriate solutions aligned with organisational objectives. Contribute to organisational development initiatives that support leadership development, talent management, employee engagement, culture change and organisational effectiveness. Support the implementation of strategic people initiatives through effective learning and development interventions. Act as a trusted adviser to managers and leaders on learning and development approaches and opportunities. Stakeholder Engagement and Consultancy Build effective working relationships with colleagues to understand business needs and develop appropriate development solutions. Partner with departments to support workforce development priorities. Provide specialist advice and guidance on learning and development practices, approaches and resources. Influence and challenge constructively to ensure development interventions deliver measurable outcomes. Evaluation and Continuous Improvement Evaluate learning interventions using appropriate qualitative and quantitative measures. Analyse feedback, engagement data and performance indicators to assess impact and identify opportunities for improvement. Produce reports and insights to inform decision-making and demonstrate the value of learning and development activity. Maintain awareness of emerging trends, technologies and best practice in learning, organisational development and higher education. Project and Programme Support Lead or contribute to organisational development projects and initiatives as required. Manage multiple programmes and priorities simultaneously, ensuring delivery to agreed timescales and quality standards. Contribute to the development and implementation of annual learning and development plans. Support the effective use of learning technologies and systems. Person Specification Essential Knowledge, Skills and Experience Qualifications Degree-level qualification or equivalent professional experience in L&D and or coaching Professional qualification in Learning and Development, Organisational Development, Human Resources or a related discipline, or significant relevant experience. Experience Significant experience of designing, developing and delivering learning and development programmes within a complex organisation. Experience of facilitating workshops, training programmes and group learning interventions for a range of audiences. Experience of conducting learning needs analysis and translating requirements into effective learning solutions. Experience of evaluating learning interventions and demonstrating impact. Experience of managing multiple priorities and delivering projects to deadlines. Skills Excellent facilitation and presentation skills. Strong interpersonal and stakeholder management skills with the ability to influence and build credibility at all levels. Ability to work consultatively and develop effective partnerships across a large and complex organisation. Strong written and verbal communication skills. Excellent organisational and project management skills. Ability to analyse information and use evidence to inform decision-making. Strong digital skills and experience of learning technologies and virtual delivery platforms. To apply for the position, please click on the apply now button and your CV will be sent directly to the responsible recruiter. We will respond to successful applicants within 7 days, however please feel free to get in touch if you would like any further information about your application. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Jul 12, 2026
Full time
Learning and Development Trainer Leading Business Birmingham - mainly office based 37K to 46K Full Time, Permanent Strong Benefits Package Role Summary The Learning and Development Trainer plays a key role in supporting the businesses strategic objectives through the design, delivery and evaluation of high-quality learning and development interventions. Working as part of the Organisational Development Team, the postholder will contribute to building organisational capability, enhancing employee performance and supporting cultural and organisational change. The role combines expert facilitation with learning design, stakeholder engagement and consultancy. The postholder will work collaboratively with colleagues to identify development needs, design impactful learning solutions and deliver engaging programmes that support individual, team and organisational effectiveness. The postholder will be expected to operate with a high degree of autonomy, applying professional expertise to influence stakeholders, continuously improve learning provision and contribute to the development of a positive, inclusive and high-performing organisational culture. Main Duties and Responsibilities Learning Design and Delivery Design, develop and deliver a portfolio of learning and development programmes, workshops and interventions that support organisational priorities and workforce capability. Facilitate engaging face-to-face, virtual and blended learning experiences using a range of learning methodologies and technologies. Adapt learning content and delivery approaches to meet the needs of diverse audiences across academic and professional services communities. Ensure all learning interventions are accessible, inclusive and aligned with best practice in adult learning and organisational development. Develop learning resources, toolkits, guides and digital content to support continuous learning and performance improvement. Organisational Development Support Work with stakeholders to identify learning and development needs and recommend appropriate solutions aligned with organisational objectives. Contribute to organisational development initiatives that support leadership development, talent management, employee engagement, culture change and organisational effectiveness. Support the implementation of strategic people initiatives through effective learning and development interventions. Act as a trusted adviser to managers and leaders on learning and development approaches and opportunities. Stakeholder Engagement and Consultancy Build effective working relationships with colleagues to understand business needs and develop appropriate development solutions. Partner with departments to support workforce development priorities. Provide specialist advice and guidance on learning and development practices, approaches and resources. Influence and challenge constructively to ensure development interventions deliver measurable outcomes. Evaluation and Continuous Improvement Evaluate learning interventions using appropriate qualitative and quantitative measures. Analyse feedback, engagement data and performance indicators to assess impact and identify opportunities for improvement. Produce reports and insights to inform decision-making and demonstrate the value of learning and development activity. Maintain awareness of emerging trends, technologies and best practice in learning, organisational development and higher education. Project and Programme Support Lead or contribute to organisational development projects and initiatives as required. Manage multiple programmes and priorities simultaneously, ensuring delivery to agreed timescales and quality standards. Contribute to the development and implementation of annual learning and development plans. Support the effective use of learning technologies and systems. Person Specification Essential Knowledge, Skills and Experience Qualifications Degree-level qualification or equivalent professional experience in L&D and or coaching Professional qualification in Learning and Development, Organisational Development, Human Resources or a related discipline, or significant relevant experience. Experience Significant experience of designing, developing and delivering learning and development programmes within a complex organisation. Experience of facilitating workshops, training programmes and group learning interventions for a range of audiences. Experience of conducting learning needs analysis and translating requirements into effective learning solutions. Experience of evaluating learning interventions and demonstrating impact. Experience of managing multiple priorities and delivering projects to deadlines. Skills Excellent facilitation and presentation skills. Strong interpersonal and stakeholder management skills with the ability to influence and build credibility at all levels. Ability to work consultatively and develop effective partnerships across a large and complex organisation. Strong written and verbal communication skills. Excellent organisational and project management skills. Ability to analyse information and use evidence to inform decision-making. Strong digital skills and experience of learning technologies and virtual delivery platforms. To apply for the position, please click on the apply now button and your CV will be sent directly to the responsible recruiter. We will respond to successful applicants within 7 days, however please feel free to get in touch if you would like any further information about your application. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
A progressive and people-focused principal contractor is looking to appoint an experienced Site Manager to deliver a major fa ade remediation project in Leeds, with opportunities to support future schemes across the North. This is an excellent opportunity to join a stable, cash-rich business with a strong reputation for delivering technically complex fa ade remediation schemes across the UK. With work secured well beyond 2026 and a forward workload stretching into 2028, the company continues to invest heavily in its people, technology, and long-term growth. Projects range in value up to 22 million, covering residential towers, commercial developments, stadiums, healthcare, education, and public sector buildings. They have established long-term relationships with blue-chip clients and are recognised for delivering complex fa ade remediation and fire safety projects to the highest standards. Following sustained growth, the business is forecast to exceed 60 million turnover this year. Backed by a listed parent group with significant financial strength, they combine the stability of a well-funded organisation with an entrepreneurial culture that values its people and promotes internal progression. What makes this opportunity different? Forward workload confirmed into 2028 Secure financial backing with strong cash reserves Low staff turnover and genuine opportunities for progression Structured mentoring and coaching from experienced leaders Proven examples of employees significantly increasing their earnings through progression Regular employee feedback that directly influences senior management decisions Ongoing training, flexible working, and long-term incentives including share opportunities Site Manager - Facades Salary & Benefits Salary: 45,000 - 65,000 DOE 10% bonus to base salary when working away on nationwide projects 25-30 days holiday plus Bank Holidays Hybrid Working Available Pension Scheme Project Bonus Scheme Company Bonus Scheme 2 Years' Death in Service Cover Critical Illness Cover Team Social Events Company Events & Supportive Social Environment Comprehensive In-house & External Training and Development Access to Udemy & Professional Training Courses Charity Fundraising Days Site Manager - Facades Job Overview Managing the day-to-day delivery of a major fa ade remediation project in Leeds from site establishment through to practical completion. Coordinating subcontractors, direct labour, plant, materials and site logistics to ensure works are delivered safely, efficiently and in line with programme. Ensuring all activities are carried out in accordance with project specifications, quality standards, company procedures and current health & safety legislation. Undertaking site inspections, toolbox talks, inductions and progress meetings whilst maintaining accurate site records and reporting. Working closely with Project Managers, clients, consultants and subcontractors to ensure projects are delivered on time, within budget and to the highest standards. Identifying and resolving site issues quickly to minimise programme delays and maintain productivity. Driving high standards of workmanship whilst maintaining excellent client relationships throughout project delivery. Supporting future fa ade remediation projects across Leeds and the wider North. Occasional nationwide travel may be required, with a 10% salary bonus paid when working away from home. Site Manager - Facades Job Requirements Minimum 2 years' experience managing fa ade, cladding or fire remediation projects as a Site Manager. SMSTS, CSCS and First Aid qualified. Strong understanding of fa ade systems, construction sequencing and health & safety legislation. Excellent leadership, communication and organisational skills. Ability to coordinate multiple subcontractors whilst maintaining programme and quality standards. Good IT skills and experience producing site reports and documentation. Able to commute to the Leeds project on a daily basis. Willingness to travel when required. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Jul 11, 2026
Full time
A progressive and people-focused principal contractor is looking to appoint an experienced Site Manager to deliver a major fa ade remediation project in Leeds, with opportunities to support future schemes across the North. This is an excellent opportunity to join a stable, cash-rich business with a strong reputation for delivering technically complex fa ade remediation schemes across the UK. With work secured well beyond 2026 and a forward workload stretching into 2028, the company continues to invest heavily in its people, technology, and long-term growth. Projects range in value up to 22 million, covering residential towers, commercial developments, stadiums, healthcare, education, and public sector buildings. They have established long-term relationships with blue-chip clients and are recognised for delivering complex fa ade remediation and fire safety projects to the highest standards. Following sustained growth, the business is forecast to exceed 60 million turnover this year. Backed by a listed parent group with significant financial strength, they combine the stability of a well-funded organisation with an entrepreneurial culture that values its people and promotes internal progression. What makes this opportunity different? Forward workload confirmed into 2028 Secure financial backing with strong cash reserves Low staff turnover and genuine opportunities for progression Structured mentoring and coaching from experienced leaders Proven examples of employees significantly increasing their earnings through progression Regular employee feedback that directly influences senior management decisions Ongoing training, flexible working, and long-term incentives including share opportunities Site Manager - Facades Salary & Benefits Salary: 45,000 - 65,000 DOE 10% bonus to base salary when working away on nationwide projects 25-30 days holiday plus Bank Holidays Hybrid Working Available Pension Scheme Project Bonus Scheme Company Bonus Scheme 2 Years' Death in Service Cover Critical Illness Cover Team Social Events Company Events & Supportive Social Environment Comprehensive In-house & External Training and Development Access to Udemy & Professional Training Courses Charity Fundraising Days Site Manager - Facades Job Overview Managing the day-to-day delivery of a major fa ade remediation project in Leeds from site establishment through to practical completion. Coordinating subcontractors, direct labour, plant, materials and site logistics to ensure works are delivered safely, efficiently and in line with programme. Ensuring all activities are carried out in accordance with project specifications, quality standards, company procedures and current health & safety legislation. Undertaking site inspections, toolbox talks, inductions and progress meetings whilst maintaining accurate site records and reporting. Working closely with Project Managers, clients, consultants and subcontractors to ensure projects are delivered on time, within budget and to the highest standards. Identifying and resolving site issues quickly to minimise programme delays and maintain productivity. Driving high standards of workmanship whilst maintaining excellent client relationships throughout project delivery. Supporting future fa ade remediation projects across Leeds and the wider North. Occasional nationwide travel may be required, with a 10% salary bonus paid when working away from home. Site Manager - Facades Job Requirements Minimum 2 years' experience managing fa ade, cladding or fire remediation projects as a Site Manager. SMSTS, CSCS and First Aid qualified. Strong understanding of fa ade systems, construction sequencing and health & safety legislation. Excellent leadership, communication and organisational skills. Ability to coordinate multiple subcontractors whilst maintaining programme and quality standards. Good IT skills and experience producing site reports and documentation. Able to commute to the Leeds project on a daily basis. Willingness to travel when required. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Opus Recruitment Solutions
Nottingham, Nottinghamshire
My client are on the lookout for a Project Manager on an initial 6 month contract. The role will involve working closely with the Head of Delivery in managing a number of technical deliveries. This would suit a PM who enjoys process, governance and general IT transformation. The day rate is outside IR35. The client require 2-3 days per week in the Nottinghamshire office, the rest can be worked remotely. Experience required in a snap shot: - Experience of working closely with 3rd Party/ Systems Integrators - Experience as a PM/ working on multiple projects - This is more of an IT PM role than a Business role. This role will be more suited to a very Process driven PM.
Jul 11, 2026
Contractor
My client are on the lookout for a Project Manager on an initial 6 month contract. The role will involve working closely with the Head of Delivery in managing a number of technical deliveries. This would suit a PM who enjoys process, governance and general IT transformation. The day rate is outside IR35. The client require 2-3 days per week in the Nottinghamshire office, the rest can be worked remotely. Experience required in a snap shot: - Experience of working closely with 3rd Party/ Systems Integrators - Experience as a PM/ working on multiple projects - This is more of an IT PM role than a Business role. This role will be more suited to a very Process driven PM.
Hays Specialist Recruitment Limited
Durham, County Durham
Your new company Hays are delighted to be working with a faith-based charitable organisation in the North East is seeking a highly capable Project Finance Officer to take a leading role in managing, monitoring and reporting on a portfolio of grant-funded projects. This is an excellent opportunity for a finance professional who enjoys variety, autonomy, stakeholder engagement and meaningful work that directly supports community-focused initiatives. Your new role Role SummaryThe Project Finance Officer will oversee the financial management of externally funded projects, ensuring accurate reporting, budgeting, forecasting and compliance with funding requirements. You will work closely with project leads, senior managers, community partners and internal finance colleagues to ensure financial information is timely, reliable and aligned with organisational policies.This role is ideal for someone who enjoys both detailed financial work and building supportive relationships with non-financial stakeholders.Key Responsibilities Lead project financial reporting to internal boards, committees and stakeholder groups, shaping the style and content of reports. Support funding applications by preparing financial information and submitting grant claims through relevant grant management systems. Manage grant claims from local project partners, ensuring accuracy, eligibility and compliance with internal financial regulations. Advise and support community partners in preparing eligible claims, including occasional site visits. Maintain accurate project accounting using restricted fund and project accounting principles. Monitor and report against project budgets, investigating variances and liaising with budget holders. Set up new projects and manage approved budget changes within the accounting system. Coordinate project budget submissions and ensure alignment with funding agreements. Produce forecasts and financial commentary for senior leadership and governance boards. Contribute to process improvements within the finance and transformation teams. Provide wider finance team support including year-end preparation, budget setting and cover during staff absence. What you'll need to succeed AAT Qualified or nearing qualification, or studying towards CIMA, ACCA or ACA Advanced Excel skills - majority of the reporting is in Excel Experience of process improvement Experience of database management What you'll get in return You will be offered a full-time, permanent contract, with access to hybrid working and free on-site parking.Further benefits will be discussed on application. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jul 11, 2026
Full time
Your new company Hays are delighted to be working with a faith-based charitable organisation in the North East is seeking a highly capable Project Finance Officer to take a leading role in managing, monitoring and reporting on a portfolio of grant-funded projects. This is an excellent opportunity for a finance professional who enjoys variety, autonomy, stakeholder engagement and meaningful work that directly supports community-focused initiatives. Your new role Role SummaryThe Project Finance Officer will oversee the financial management of externally funded projects, ensuring accurate reporting, budgeting, forecasting and compliance with funding requirements. You will work closely with project leads, senior managers, community partners and internal finance colleagues to ensure financial information is timely, reliable and aligned with organisational policies.This role is ideal for someone who enjoys both detailed financial work and building supportive relationships with non-financial stakeholders.Key Responsibilities Lead project financial reporting to internal boards, committees and stakeholder groups, shaping the style and content of reports. Support funding applications by preparing financial information and submitting grant claims through relevant grant management systems. Manage grant claims from local project partners, ensuring accuracy, eligibility and compliance with internal financial regulations. Advise and support community partners in preparing eligible claims, including occasional site visits. Maintain accurate project accounting using restricted fund and project accounting principles. Monitor and report against project budgets, investigating variances and liaising with budget holders. Set up new projects and manage approved budget changes within the accounting system. Coordinate project budget submissions and ensure alignment with funding agreements. Produce forecasts and financial commentary for senior leadership and governance boards. Contribute to process improvements within the finance and transformation teams. Provide wider finance team support including year-end preparation, budget setting and cover during staff absence. What you'll need to succeed AAT Qualified or nearing qualification, or studying towards CIMA, ACCA or ACA Advanced Excel skills - majority of the reporting is in Excel Experience of process improvement Experience of database management What you'll get in return You will be offered a full-time, permanent contract, with access to hybrid working and free on-site parking.Further benefits will be discussed on application. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Forces Recruitment Solutions Group Ltd
City, London
A large PPE manufacturer is looking for a Business Development Manager to implement the Company s vertical strategy for their EMEA region and coordinate the management of clusters for these verticals. The Business Development Manager must have experience working in the defence sector, as well as have proven B2B sales management experience. In addition, you must be able to travel extensively, be results-oriented, culturally adaptable, and able to work in a fast-paced environment. Applications from ex-military personnel are strongly encouraged Key Responsibilities: Develop, drive, and implement initiatives and tactics aligned with global brand, product, channel, and vertical strategies to ensure strong growth within the aerospace and defence sectors in the EMEA region Build and maintain relationships with key end-user clients, ensuring correct specifications for tenders and timely implementation of projects Coordinate international customers and secure achievement of volume, revenue, and margin targets within international agreements Formulate and execute sector-specific approaches for new product launches Maintain ongoing communication with field sales teams and key end-users Align and coordinate end-user strategies with Regional Managers and Specialists to optimise sales efficiency Interface with BUs to align regional initiatives with global strategies Extend networks within the aerospace & defence industry, engaging key opinion leaders, health & safety professionals, distributors, and regulatory bodies Identify strategic innovation and value proposition opportunities Collaborate with internal marketing and business intelligence teams for feedback, planning, and implementation of market strategies Work closely with distribution teams to support marketing and sales activities Participate in budget and forecast planning, manage project pipelines, and deliver top and bottom-line results Provide accurate reporting and support special projects Knowledge, skills and qualifications required: Bachelor s degree or higher; MBA preferred 8+ years of successful sales/marketing experience, preferably at an international level Proven B2B sales management experience and strong knowledge in the aerospace and defence sectors Experience selling through diverse distribution channels and working in a matrix organisation Visionary mindset with clear commercial insight, performance-driven, and results-oriented Customer-focused, culturally adaptable, and able to communicate effectively across all levels Analytical thinker with high integrity, self-starter attitude, and ability to work independently Willingness to travel extensively across EMEA and participate in international mobility Proficiency in additional European languages Desirable Knowledge of PPE products and adherence to business management procedures and regulatory requirements Salary: £75,000 to £95,000 DOE Benefits : Performance bonus, flexible/hybrid work schedule, CPD opportunities
Jul 11, 2026
Full time
A large PPE manufacturer is looking for a Business Development Manager to implement the Company s vertical strategy for their EMEA region and coordinate the management of clusters for these verticals. The Business Development Manager must have experience working in the defence sector, as well as have proven B2B sales management experience. In addition, you must be able to travel extensively, be results-oriented, culturally adaptable, and able to work in a fast-paced environment. Applications from ex-military personnel are strongly encouraged Key Responsibilities: Develop, drive, and implement initiatives and tactics aligned with global brand, product, channel, and vertical strategies to ensure strong growth within the aerospace and defence sectors in the EMEA region Build and maintain relationships with key end-user clients, ensuring correct specifications for tenders and timely implementation of projects Coordinate international customers and secure achievement of volume, revenue, and margin targets within international agreements Formulate and execute sector-specific approaches for new product launches Maintain ongoing communication with field sales teams and key end-users Align and coordinate end-user strategies with Regional Managers and Specialists to optimise sales efficiency Interface with BUs to align regional initiatives with global strategies Extend networks within the aerospace & defence industry, engaging key opinion leaders, health & safety professionals, distributors, and regulatory bodies Identify strategic innovation and value proposition opportunities Collaborate with internal marketing and business intelligence teams for feedback, planning, and implementation of market strategies Work closely with distribution teams to support marketing and sales activities Participate in budget and forecast planning, manage project pipelines, and deliver top and bottom-line results Provide accurate reporting and support special projects Knowledge, skills and qualifications required: Bachelor s degree or higher; MBA preferred 8+ years of successful sales/marketing experience, preferably at an international level Proven B2B sales management experience and strong knowledge in the aerospace and defence sectors Experience selling through diverse distribution channels and working in a matrix organisation Visionary mindset with clear commercial insight, performance-driven, and results-oriented Customer-focused, culturally adaptable, and able to communicate effectively across all levels Analytical thinker with high integrity, self-starter attitude, and ability to work independently Willingness to travel extensively across EMEA and participate in international mobility Proficiency in additional European languages Desirable Knowledge of PPE products and adherence to business management procedures and regulatory requirements Salary: £75,000 to £95,000 DOE Benefits : Performance bonus, flexible/hybrid work schedule, CPD opportunities
Rooted in Care. Giving Change a Chance. At Arbour Healthcare Group, we provide specialist residential care for children and young people who need safe, consistent, nurturing and emotionally attuned adults around them. We provide support to young individuals with complex needs, such as emotional, behavioural, and learning disability needs, as well as trauma histories and experiences that may have influenced their perceptions of themselves, others, and the world. Our work is not about simply managing behaviour. It is about understanding the story behind it, creating safety, building trust and helping young people believe that change is possible. Guided by our RESET Care Model, we are relentless in our pursuit of positive outcomes. RESET means Reassure, Empower, Support, Educate and Transition. It is more than a model on paper. It is how we expect care, leadership and decision-making to show up every day. We are now looking for an exceptional Registered Children s Home Manager to lead one of our specialist solo-occupancy residential children s homes. This is a hands-on leadership role for someone who can be visible, accountable and deeply involved in the day-to-day life of the home. At Arbour Healthcare Group, our leaders do not lead from a distance. They lead with presence, purpose and professional curiosity. About the role As Registered Children s Home Manager, you will be responsible for the safe, effective and compliant running of the home. You will lead your team to deliver high-quality, child-centred care that is aligned with CIW expectations, statutory requirements, safeguarding responsibilities and Arbour Healthcare Group s values. You will be accountable for embedding the RESET Care Model, developing your staff team, maintaining high standards of care, driving quality improvement and ensuring every young person is supported to feel seen, heard, safe and understood. You will also be responsible for the operational, financial, regulatory and people-management duties that come with leading a residential children s home. This is not a work-from-home leadership role. You will be present in the home, visible to your team, active in practice and confident leading from the front. Key responsibilities Lead and manage the day-to-day operation of the residential children s home Ensure the home is safe, nurturing, well-led and compliant with CIW standards Embed the RESET Care Model and ensure trauma-informed practice is reflected in daily care Champion safeguarding, child protection and professional curiosity across the service Lead, supervise, support and develop the Deputy Manager and Residential Children s Support Workers Ensure care plans, risk assessments and placement plans are implemented, reviewed and kept up to date Promote positive outcomes for young people across emotional wellbeing, education, health, relationships, life skills and independence Build effective relationships with social workers, families, schools, health professionals, local authorities and external agencies Manage incidents, safeguarding concerns and crisis situations calmly, professionally and decisively Oversee rotas, staffing levels, supervision, appraisals, training and workforce development Maintain accurate records and ensure high standards of digital documentation Lead on quality assurance, audits, service improvement and preparation for inspections Participate in the on-call rota Role-model best practice on the floor and create a culture of accountability, learning and reflection What we are looking for We are looking for a strong, capable and values-led Registered Manager who understands the responsibility that comes with leading a children s home. You will need to bring professional confidence, emotional resilience, regulatory knowledge and the ability to lead people through both progress and challenge. You will have: At least 2 years experience working with children in a residential care environment within the last 5 years At least 1 year s experience in a senior role, such as Team Leader, Deputy Manager or equivalent Level 5 Diploma in Leadership for Health and Social Care and Children and Young People s Services, or a commitment to work towards this (we will pay for your qualification) Strong knowledge of safeguarding, child protection and safer care practice A good understanding of Ofsted and/or CIW regulations, inspection frameworks and compliance expectations Experience leading, supervising and developing staff teams The ability to manage challenging situations, incidents and crisis responses safely and professionally Strong written and verbal communication skills Confidence using digital systems, including Word, Excel, PowerPoint and paperless care-recording systems A clear commitment to working flexibly, including some evenings, weekends, nights and on-call responsibilities where required The ability to lead with warmth, boundaries, consistency and accountability What will make you successful You will be successful in this role if you can balance care with compliance, warmth with boundaries, and ambition with professional discipline. You must be able to hold the whole home in mind. That means the young person, the staff team, the rota, the budget, the records, the risks, the regulators and the outcomes. You will need to be the kind of leader who notices when standards drift, steps in when practice needs support and challenges anything that does not serve the best interests of the young person. You will also need to lead a Progress Project with or for a young person. This means driving a meaningful piece of work that shows clear evidence of a young person being challenged, supported and changed in a positive way. What makes Arbour Healthcare Group different? At Arbour Healthcare Group, our mission is clear: Rooted in Care. Giving Change a Chance. We believe every young person has the right to be seen, heard, safe and supported. Our RESET Care Model places healing, trust, emotional safety and human connection at the centre of our work. We do not simply manage behaviour. We seek to understand the unmet need, the story and the communication behind it. We also believe staff deserve strong leadership, clear expectations and the right support to do their jobs well. As a Registered Manager, you will play a key role in creating that culture. Why join Arbour Healthcare Group? Permanent full-time leadership role Opportunity to lead a specialist solo-occupancy children s home A values-led organisation with a clear therapeutic care model Leadership development and progression opportunities Bespoke training linked to trauma-informed care, safeguarding and residential childcare Enhanced annual leave allowance Company pension scheme Meals and essentials provided while on shift Supportive senior leadership structure A genuine sense of community and shared purpose A chance to shape a home, develop a team and change the direction of a young person s life Our expectations This is a senior leadership role, and the expectations are high. You will be expected to be visible, proactive, organised and accountable. You will need to lead on the floor, not just from the office. You will need to own your service, understand your young person, develop your team and ensure the home is always inspection-ready. You will need to use digital systems confidently, as Arbour Healthcare Group operates paperless services. You will need to participate in the on-call rota and fully understand the needs of your service across all shift patterns. Most importantly, you will need to believe that change is possible, even when progress is not immediate. Ready to give change a chance? If you are an experienced children s residential leader who wants to build something meaningful, lead with purpose and help young people reset the direction of their lives, we would like to hear from you - so apply now.
Jul 11, 2026
Full time
Rooted in Care. Giving Change a Chance. At Arbour Healthcare Group, we provide specialist residential care for children and young people who need safe, consistent, nurturing and emotionally attuned adults around them. We provide support to young individuals with complex needs, such as emotional, behavioural, and learning disability needs, as well as trauma histories and experiences that may have influenced their perceptions of themselves, others, and the world. Our work is not about simply managing behaviour. It is about understanding the story behind it, creating safety, building trust and helping young people believe that change is possible. Guided by our RESET Care Model, we are relentless in our pursuit of positive outcomes. RESET means Reassure, Empower, Support, Educate and Transition. It is more than a model on paper. It is how we expect care, leadership and decision-making to show up every day. We are now looking for an exceptional Registered Children s Home Manager to lead one of our specialist solo-occupancy residential children s homes. This is a hands-on leadership role for someone who can be visible, accountable and deeply involved in the day-to-day life of the home. At Arbour Healthcare Group, our leaders do not lead from a distance. They lead with presence, purpose and professional curiosity. About the role As Registered Children s Home Manager, you will be responsible for the safe, effective and compliant running of the home. You will lead your team to deliver high-quality, child-centred care that is aligned with CIW expectations, statutory requirements, safeguarding responsibilities and Arbour Healthcare Group s values. You will be accountable for embedding the RESET Care Model, developing your staff team, maintaining high standards of care, driving quality improvement and ensuring every young person is supported to feel seen, heard, safe and understood. You will also be responsible for the operational, financial, regulatory and people-management duties that come with leading a residential children s home. This is not a work-from-home leadership role. You will be present in the home, visible to your team, active in practice and confident leading from the front. Key responsibilities Lead and manage the day-to-day operation of the residential children s home Ensure the home is safe, nurturing, well-led and compliant with CIW standards Embed the RESET Care Model and ensure trauma-informed practice is reflected in daily care Champion safeguarding, child protection and professional curiosity across the service Lead, supervise, support and develop the Deputy Manager and Residential Children s Support Workers Ensure care plans, risk assessments and placement plans are implemented, reviewed and kept up to date Promote positive outcomes for young people across emotional wellbeing, education, health, relationships, life skills and independence Build effective relationships with social workers, families, schools, health professionals, local authorities and external agencies Manage incidents, safeguarding concerns and crisis situations calmly, professionally and decisively Oversee rotas, staffing levels, supervision, appraisals, training and workforce development Maintain accurate records and ensure high standards of digital documentation Lead on quality assurance, audits, service improvement and preparation for inspections Participate in the on-call rota Role-model best practice on the floor and create a culture of accountability, learning and reflection What we are looking for We are looking for a strong, capable and values-led Registered Manager who understands the responsibility that comes with leading a children s home. You will need to bring professional confidence, emotional resilience, regulatory knowledge and the ability to lead people through both progress and challenge. You will have: At least 2 years experience working with children in a residential care environment within the last 5 years At least 1 year s experience in a senior role, such as Team Leader, Deputy Manager or equivalent Level 5 Diploma in Leadership for Health and Social Care and Children and Young People s Services, or a commitment to work towards this (we will pay for your qualification) Strong knowledge of safeguarding, child protection and safer care practice A good understanding of Ofsted and/or CIW regulations, inspection frameworks and compliance expectations Experience leading, supervising and developing staff teams The ability to manage challenging situations, incidents and crisis responses safely and professionally Strong written and verbal communication skills Confidence using digital systems, including Word, Excel, PowerPoint and paperless care-recording systems A clear commitment to working flexibly, including some evenings, weekends, nights and on-call responsibilities where required The ability to lead with warmth, boundaries, consistency and accountability What will make you successful You will be successful in this role if you can balance care with compliance, warmth with boundaries, and ambition with professional discipline. You must be able to hold the whole home in mind. That means the young person, the staff team, the rota, the budget, the records, the risks, the regulators and the outcomes. You will need to be the kind of leader who notices when standards drift, steps in when practice needs support and challenges anything that does not serve the best interests of the young person. You will also need to lead a Progress Project with or for a young person. This means driving a meaningful piece of work that shows clear evidence of a young person being challenged, supported and changed in a positive way. What makes Arbour Healthcare Group different? At Arbour Healthcare Group, our mission is clear: Rooted in Care. Giving Change a Chance. We believe every young person has the right to be seen, heard, safe and supported. Our RESET Care Model places healing, trust, emotional safety and human connection at the centre of our work. We do not simply manage behaviour. We seek to understand the unmet need, the story and the communication behind it. We also believe staff deserve strong leadership, clear expectations and the right support to do their jobs well. As a Registered Manager, you will play a key role in creating that culture. Why join Arbour Healthcare Group? Permanent full-time leadership role Opportunity to lead a specialist solo-occupancy children s home A values-led organisation with a clear therapeutic care model Leadership development and progression opportunities Bespoke training linked to trauma-informed care, safeguarding and residential childcare Enhanced annual leave allowance Company pension scheme Meals and essentials provided while on shift Supportive senior leadership structure A genuine sense of community and shared purpose A chance to shape a home, develop a team and change the direction of a young person s life Our expectations This is a senior leadership role, and the expectations are high. You will be expected to be visible, proactive, organised and accountable. You will need to lead on the floor, not just from the office. You will need to own your service, understand your young person, develop your team and ensure the home is always inspection-ready. You will need to use digital systems confidently, as Arbour Healthcare Group operates paperless services. You will need to participate in the on-call rota and fully understand the needs of your service across all shift patterns. Most importantly, you will need to believe that change is possible, even when progress is not immediate. Ready to give change a chance? If you are an experienced children s residential leader who wants to build something meaningful, lead with purpose and help young people reset the direction of their lives, we would like to hear from you - so apply now.
Head of Business Systems & Salesforce Location: UK Remote (With occasional visits to a Manchester collaborative space) Employment Type: Permanent Compensation: Up to £100k Base + Benefits The Opportunity Are you an enterprise systems leader who looks at corporate tech stacks as unified ecosystems rather than disconnected platforms? Mason Frank is partnering with an international market leader in the B2B software and data intelligence space to source a strategic Head of Business Systems & Salesforce . The organisation is currently injecting advanced AI automation into its internal workflows and needs a modern technology leader to centralize, mature, and scale their corporate systems landscape. Reporting directly to the VP of IT Operations, your mandate will be to transition their global application function from an evolving state into a highly disciplined, business-aligned engine. The Mandate: Strategy, Structure & Governance In this role, you won't just keep the lights on; you will redefine how the business uses its core applications to drive operational excellence. Ecosystem Oversight: Direct the long-term vision, roadmap, and performance metrics for a high-performing tech suite centered heavily around Salesforce and Workday . Operational Modernisation: Build a robust, scalable governance framework to manage competing project demands from the business, balancing major transformational rollouts with platform stability. Team Evolution: Take the reins of a talented, multidisciplinary team (BAs, developers, and platform specialists), coaching them through structural changes and optimizing their delivery models. Cross-Functional Partnership: Act as the strategic liaison to senior directors across Finance, People, Revenue, and Architecture-ensuring technical capabilities directly support commercial goals. AI & Innovation Delivery: Identify, champion, and implement emerging AI features within the existing application landscape to automate manual workflows and maximize platform ROI. The Profile We Are Looking For We are looking for an individual who pairs deep platform maturity with exceptional people leadership skills. Proven Systems Leadership: You have a track record of running enterprise systems or IT delivery arms within complex, fast-paced corporate environments. The "Connected Ecosystem" Mindset: Strong, practical knowledge of Salesforce governance, integration, and deployment is essential. Coupled with exposure to Workday or massive enterprise ERP/HR systems, you understand how data should flow fluidly across an organisation. Influence & Clarity: You are highly skilled at stakeholder management, capable of navigating competing priorities among senior business leaders and translating complex technical roadmaps into business value. Governance Pioneers: You thrive on bringing order to evolving environments, having previously designed or refined software delivery processes and prioritisation matrixes. Adaptive People Managers: A leader who builds cultures of accountability and continuous growth, with experience guiding technical teams through shifting corporate structures. What's On Offer? High-Impact Autonomy: The freedom to reshape an enterprise IT footprint and leave a lasting stamp on an expanding global business. Cutting-Edge Tech Stack: Work at the forefront of internal AI adoption and cloud automation. Work-Life Design: Highly flexible UK remote working arrangements paired with a top-tier corporate rewards package.
Jul 11, 2026
Full time
Head of Business Systems & Salesforce Location: UK Remote (With occasional visits to a Manchester collaborative space) Employment Type: Permanent Compensation: Up to £100k Base + Benefits The Opportunity Are you an enterprise systems leader who looks at corporate tech stacks as unified ecosystems rather than disconnected platforms? Mason Frank is partnering with an international market leader in the B2B software and data intelligence space to source a strategic Head of Business Systems & Salesforce . The organisation is currently injecting advanced AI automation into its internal workflows and needs a modern technology leader to centralize, mature, and scale their corporate systems landscape. Reporting directly to the VP of IT Operations, your mandate will be to transition their global application function from an evolving state into a highly disciplined, business-aligned engine. The Mandate: Strategy, Structure & Governance In this role, you won't just keep the lights on; you will redefine how the business uses its core applications to drive operational excellence. Ecosystem Oversight: Direct the long-term vision, roadmap, and performance metrics for a high-performing tech suite centered heavily around Salesforce and Workday . Operational Modernisation: Build a robust, scalable governance framework to manage competing project demands from the business, balancing major transformational rollouts with platform stability. Team Evolution: Take the reins of a talented, multidisciplinary team (BAs, developers, and platform specialists), coaching them through structural changes and optimizing their delivery models. Cross-Functional Partnership: Act as the strategic liaison to senior directors across Finance, People, Revenue, and Architecture-ensuring technical capabilities directly support commercial goals. AI & Innovation Delivery: Identify, champion, and implement emerging AI features within the existing application landscape to automate manual workflows and maximize platform ROI. The Profile We Are Looking For We are looking for an individual who pairs deep platform maturity with exceptional people leadership skills. Proven Systems Leadership: You have a track record of running enterprise systems or IT delivery arms within complex, fast-paced corporate environments. The "Connected Ecosystem" Mindset: Strong, practical knowledge of Salesforce governance, integration, and deployment is essential. Coupled with exposure to Workday or massive enterprise ERP/HR systems, you understand how data should flow fluidly across an organisation. Influence & Clarity: You are highly skilled at stakeholder management, capable of navigating competing priorities among senior business leaders and translating complex technical roadmaps into business value. Governance Pioneers: You thrive on bringing order to evolving environments, having previously designed or refined software delivery processes and prioritisation matrixes. Adaptive People Managers: A leader who builds cultures of accountability and continuous growth, with experience guiding technical teams through shifting corporate structures. What's On Offer? High-Impact Autonomy: The freedom to reshape an enterprise IT footprint and leave a lasting stamp on an expanding global business. Cutting-Edge Tech Stack: Work at the forefront of internal AI adoption and cloud automation. Work-Life Design: Highly flexible UK remote working arrangements paired with a top-tier corporate rewards package.
Accountancy Practice Specialists Taylor Rose Recruitment have just been instructed on a fantastic Audit Senior Manager opportunity on behalf of a highly reputable firm in Central Bristol. Working with an impressive client portfolio from an array of sectors involving a mixture of audit, accounts, business advisory and ad hoc project work click apply for full job details
Jul 11, 2026
Full time
Accountancy Practice Specialists Taylor Rose Recruitment have just been instructed on a fantastic Audit Senior Manager opportunity on behalf of a highly reputable firm in Central Bristol. Working with an impressive client portfolio from an array of sectors involving a mixture of audit, accounts, business advisory and ad hoc project work click apply for full job details
Network EngineerWe are seeking an experienced Network Engineer to take ownership of the design, implementation, maintenance, and support of complex enterprise and customer networks. This is a hands-on technical role requiring strong expertise across routing, switching, firewalls, network security, and network operations. This role is located in Redhill, Surrey The successful candidate will act as a subject matter expert for network architecture and support, working closely with engineering, IT, and operational teams to ensure the availability, security, and performance of business-critical networks. You will also play a key role in troubleshooting complex network issues, supporting customer environments, and contributing to the ongoing development of network infrastructure and services.Key Responsibilities of Network Engineer Act as the technical lead and centre of excellence for network design, implementation, and management.Design, build, test, deploy, and commission enterprise and customer network solutions.Support the lifecycle management of network infrastructure, ensuring performance, resilience, and security.Develop and maintain technical documentation including network diagrams, configurations, support guides, and operational procedures.Participate in network improvement initiatives and infrastructure upgrades.Support the integration of new technologies and services.Provide third-line support for complex network issues and escalations.Troubleshoot routing, switching, firewall, VPN, and connectivity issues across distributed environments.Analyse logs, network performance data, and security events to identify trends and recommend improvements.Manage planned maintenance activities and communicate outages effectively to stakeholders.Participate in an out-of-hours support rota for critical incidents and emergency support.Security & ComplianceEnsure the integrity and security of network environments.Support firewall management, VPN connectivity, access control, and network segmentation initiatives.Assist with security investigations, risk mitigation, and implementation of best practices.Maintain compliance with internal security standards and customer requirements.Work closely with engineering, IT, operations, and project teams.Deliver knowledge transfer and training on network technologies and support processes.Support customer meetings and technical discussions where required.Experience of Network EngineerMinimum 5 years' experience designing, implementing, and supporting enterprise networks.Strong experience with:Fortinet FortiGate firewalls, FortiManager, and FortiAnalyzerCisco routers ( series and IOS-XE)Cisco switching platforms (2900 and 9300 series)VPN technologies, IPSEC, BGP, OSPF, IP SLA and QoSCryptographic and secure communications technologiesQualifications Required FCSS/FCP, CCNA, CCNP or equivalent networking certification.Degree, HND, HNC, or equivalent qualification in Networking, IT, Telecommunications, Computer Science, or a related discipline.Must be a British Passport holderThis role is located in Redhill Surrey
Jul 11, 2026
Full time
Network EngineerWe are seeking an experienced Network Engineer to take ownership of the design, implementation, maintenance, and support of complex enterprise and customer networks. This is a hands-on technical role requiring strong expertise across routing, switching, firewalls, network security, and network operations. This role is located in Redhill, Surrey The successful candidate will act as a subject matter expert for network architecture and support, working closely with engineering, IT, and operational teams to ensure the availability, security, and performance of business-critical networks. You will also play a key role in troubleshooting complex network issues, supporting customer environments, and contributing to the ongoing development of network infrastructure and services.Key Responsibilities of Network Engineer Act as the technical lead and centre of excellence for network design, implementation, and management.Design, build, test, deploy, and commission enterprise and customer network solutions.Support the lifecycle management of network infrastructure, ensuring performance, resilience, and security.Develop and maintain technical documentation including network diagrams, configurations, support guides, and operational procedures.Participate in network improvement initiatives and infrastructure upgrades.Support the integration of new technologies and services.Provide third-line support for complex network issues and escalations.Troubleshoot routing, switching, firewall, VPN, and connectivity issues across distributed environments.Analyse logs, network performance data, and security events to identify trends and recommend improvements.Manage planned maintenance activities and communicate outages effectively to stakeholders.Participate in an out-of-hours support rota for critical incidents and emergency support.Security & ComplianceEnsure the integrity and security of network environments.Support firewall management, VPN connectivity, access control, and network segmentation initiatives.Assist with security investigations, risk mitigation, and implementation of best practices.Maintain compliance with internal security standards and customer requirements.Work closely with engineering, IT, operations, and project teams.Deliver knowledge transfer and training on network technologies and support processes.Support customer meetings and technical discussions where required.Experience of Network EngineerMinimum 5 years' experience designing, implementing, and supporting enterprise networks.Strong experience with:Fortinet FortiGate firewalls, FortiManager, and FortiAnalyzerCisco routers ( series and IOS-XE)Cisco switching platforms (2900 and 9300 series)VPN technologies, IPSEC, BGP, OSPF, IP SLA and QoSCryptographic and secure communications technologiesQualifications Required FCSS/FCP, CCNA, CCNP or equivalent networking certification.Degree, HND, HNC, or equivalent qualification in Networking, IT, Telecommunications, Computer Science, or a related discipline.Must be a British Passport holderThis role is located in Redhill Surrey
Overview Here at Winshall we are seeking a Buyer/Procurement Officer to join our team at our office in Talbot Green, CF72. We build electric substations with projects based over the UK. The role is to manage the procurement of materials, plant, equipment, and subcontract services for construction projects, ensuring quality, cost-effectiveness, and timely delivery while supporting project teams and maintaining strong supplier relationships. Key Responsibilities Procurement & Purchasing Source and purchase construction materials, plant, and services in accordance with project requirements. Obtain and evaluate quotations from suppliers and subcontractors. Negotiate pricing, terms, and delivery schedules to achieve best value. Raise purchase orders and ensure compliance with company procurement procedures. Monitor supplier performance and resolve delivery or quality issues. Maintain approved supplier databases. Supplier & Contract Management Build and maintain strong relationships with suppliers and subcontractors. Conduct supplier reviews and performance assessments. Support framework agreements and preferred supplier arrangements. Ensure suppliers comply with contractual, quality, and health & safety requirements. Cost Control & Commercial Support Work closely with Quantity Surveyors and Project Managers to identify procurement opportunities and cost savings. Analyse market trends and material price fluctuations. Prepare procurement reports and cost comparison analyses. Assist with budget management and forecasting. Project Support Coordinate procurement schedules to meet project programmes. Ensure materials and services are available when required on site. Liaise with site teams regarding delivery schedules and requirements. Manage urgent procurement requests and supply chain issues. Compliance & Governance Ensure procurement activities comply with company policies and UK legislation. Maintain accurate procurement records and documentation. Support sustainability and ethical sourcing initiatives. Ensure compliance with environmental and health & safety standards. Skills & Experience Experience in procurement, purchasing, or buying within the construction industry would be an advantage. Strong negotiation and supplier management skills. Knowledge of construction materials, plant, and subcontract procurement. Good commercial awareness and cost management skills. Proficiency in Microsoft products and procurement/ERP systems. Strong communication and organisational skills.
Jul 11, 2026
Full time
Overview Here at Winshall we are seeking a Buyer/Procurement Officer to join our team at our office in Talbot Green, CF72. We build electric substations with projects based over the UK. The role is to manage the procurement of materials, plant, equipment, and subcontract services for construction projects, ensuring quality, cost-effectiveness, and timely delivery while supporting project teams and maintaining strong supplier relationships. Key Responsibilities Procurement & Purchasing Source and purchase construction materials, plant, and services in accordance with project requirements. Obtain and evaluate quotations from suppliers and subcontractors. Negotiate pricing, terms, and delivery schedules to achieve best value. Raise purchase orders and ensure compliance with company procurement procedures. Monitor supplier performance and resolve delivery or quality issues. Maintain approved supplier databases. Supplier & Contract Management Build and maintain strong relationships with suppliers and subcontractors. Conduct supplier reviews and performance assessments. Support framework agreements and preferred supplier arrangements. Ensure suppliers comply with contractual, quality, and health & safety requirements. Cost Control & Commercial Support Work closely with Quantity Surveyors and Project Managers to identify procurement opportunities and cost savings. Analyse market trends and material price fluctuations. Prepare procurement reports and cost comparison analyses. Assist with budget management and forecasting. Project Support Coordinate procurement schedules to meet project programmes. Ensure materials and services are available when required on site. Liaise with site teams regarding delivery schedules and requirements. Manage urgent procurement requests and supply chain issues. Compliance & Governance Ensure procurement activities comply with company policies and UK legislation. Maintain accurate procurement records and documentation. Support sustainability and ethical sourcing initiatives. Ensure compliance with environmental and health & safety standards. Skills & Experience Experience in procurement, purchasing, or buying within the construction industry would be an advantage. Strong negotiation and supplier management skills. Knowledge of construction materials, plant, and subcontract procurement. Good commercial awareness and cost management skills. Proficiency in Microsoft products and procurement/ERP systems. Strong communication and organisational skills.
(Commercial Manager) - Position Overview Our client, a well-established construction, interiors, and fit-out company, is seeking an experienced Commercial Manager to join their team and take full commercial responsibility for fast-track retail and leisure fit-out projects from pre-construction through to final account settlement click apply for full job details
Jul 11, 2026
Full time
(Commercial Manager) - Position Overview Our client, a well-established construction, interiors, and fit-out company, is seeking an experienced Commercial Manager to join their team and take full commercial responsibility for fast-track retail and leisure fit-out projects from pre-construction through to final account settlement click apply for full job details
Resident Liaison Officer (RLO) - Internal & External Works Location: Lewisham Salary: Up to £33,000 + Package Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a long-term social housing programme delivering a mixture of internal and external planned maintenance works across Lewisham. This is an excellent opportunity to join a well-established contractor on a long-term project, acting as the key link between residents, site teams, and the client to ensure works are delivered smoothly with minimal disruption. Key Responsibilities Act as the main point of contact for residents throughout the programme of works. Communicate project information, work schedules, and access requirements to residents. Arrange appointments, conduct resident visits, and hold pre-start meetings. Manage resident expectations and resolve any queries or complaints professionally. Liaise closely with site managers, supervisors, client representatives, and subcontractors. Support vulnerable residents and ensure appropriate measures are in place throughout the works. Maintain accurate records of resident communications, appointments, and project updates. Attend site and client meetings, providing feedback on resident concerns and customer satisfaction. Promote a high standard of customer care and help ensure projects are delivered on time. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, or similar role. Experience working on internal and/or external planned maintenance projects within the social housing sector. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Good IT skills, including Microsoft Office and internal management systems. Full UK driving licence. A proactive, customer-focused approach. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
Jul 11, 2026
Full time
Resident Liaison Officer (RLO) - Internal & External Works Location: Lewisham Salary: Up to £33,000 + Package Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a long-term social housing programme delivering a mixture of internal and external planned maintenance works across Lewisham. This is an excellent opportunity to join a well-established contractor on a long-term project, acting as the key link between residents, site teams, and the client to ensure works are delivered smoothly with minimal disruption. Key Responsibilities Act as the main point of contact for residents throughout the programme of works. Communicate project information, work schedules, and access requirements to residents. Arrange appointments, conduct resident visits, and hold pre-start meetings. Manage resident expectations and resolve any queries or complaints professionally. Liaise closely with site managers, supervisors, client representatives, and subcontractors. Support vulnerable residents and ensure appropriate measures are in place throughout the works. Maintain accurate records of resident communications, appointments, and project updates. Attend site and client meetings, providing feedback on resident concerns and customer satisfaction. Promote a high standard of customer care and help ensure projects are delivered on time. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, or similar role. Experience working on internal and/or external planned maintenance projects within the social housing sector. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Good IT skills, including Microsoft Office and internal management systems. Full UK driving licence. A proactive, customer-focused approach. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
Your new company You will be joining a global civil engineering consultancy supporting the delivery of one of the UK's most significant major infrastructure programmes, Sizewell C. Operating within a highly integrated project environment, this organisation brings together industry-leading professionals from project controls, commercial, finance and delivery disciplines click apply for full job details
Jul 11, 2026
Full time
Your new company You will be joining a global civil engineering consultancy supporting the delivery of one of the UK's most significant major infrastructure programmes, Sizewell C. Operating within a highly integrated project environment, this organisation brings together industry-leading professionals from project controls, commercial, finance and delivery disciplines click apply for full job details