• Home
  • Find Jobs
  • Register CV
  • Advertise jobs
  • Employer Pricing
  • IT Jobs
  • Sign in
  • Sign up
  • Home
  • Find Jobs
  • Register CV
  • Advertise jobs
  • Employer Pricing
  • IT Jobs
Sorry, that job is no longer available. Here are some results that may be similar to the job you were looking for.

51 jobs found

Email me jobs like this
Refine Search
Current Search
neighbourhood service manager
Irwell Valley Homes
Estate Officer
Irwell Valley Homes Sale, Cheshire
Estate Officer Manchester, Greater Manchester Permanent, Full Time - 39 hours per week (agile working arrangements in place) Closing date: 31st July 2026 Interview date: 6th August 2026 Interview location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS Our organisation is all about people - the people who live in our homes, the communities we serve, and those we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community. This role will help us to do this by working with all relevant teams to deliver a customer focused Estate Management service and attain excellent performance standards and outcomes for our Customers and Communities. You will demonstrate an ability to work in a pro and re-active manner with minimal supervision to identify and tackle estate management tasks in both the immediate and longer term. In this role, you will be responsible for: Lead role in ensuring that neighbourhoods/estates are always maintained to an exceptionally high environmental standard Lead role in the delivery of environmental projects, cyclical programmes and initiatives Providing excellent customer service to both internal and external customers Carrying out landscaping, gardening, horticultural and arboriculture work where necessary in line with relevant licensing and qualification requirements. Inspecting neighbourhoods, dealing with all relevant issues identified including but not exclusively fly tipping, litter, graffiti, repairs, dog fouling and vandalism. Operate machinery and equipment in a safe and correct manner in line with the manufacturer's instructions and our health and safety policies. Support Estate manager in the undertaking of any administrative requirements. We need people who, ideally: Can promote and maintain a positive "can do" attitude in all aspects of the post Can apply customer service skills effectively in all areas of work Have excellent communication skills Will be methodical, well organised and positive approach to workload and ability to work to strict deadlines; with minimal supervision and take initiative Have experience of working with external agencies inc. local authorities Have experience of landscape maintenance, clearance of fly-tipping and cleaning of hard surfaces Hold a Full valid UK driving license Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we'd love to hear from you.
Jul 26, 2026
Full time
Estate Officer Manchester, Greater Manchester Permanent, Full Time - 39 hours per week (agile working arrangements in place) Closing date: 31st July 2026 Interview date: 6th August 2026 Interview location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS Our organisation is all about people - the people who live in our homes, the communities we serve, and those we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community. This role will help us to do this by working with all relevant teams to deliver a customer focused Estate Management service and attain excellent performance standards and outcomes for our Customers and Communities. You will demonstrate an ability to work in a pro and re-active manner with minimal supervision to identify and tackle estate management tasks in both the immediate and longer term. In this role, you will be responsible for: Lead role in ensuring that neighbourhoods/estates are always maintained to an exceptionally high environmental standard Lead role in the delivery of environmental projects, cyclical programmes and initiatives Providing excellent customer service to both internal and external customers Carrying out landscaping, gardening, horticultural and arboriculture work where necessary in line with relevant licensing and qualification requirements. Inspecting neighbourhoods, dealing with all relevant issues identified including but not exclusively fly tipping, litter, graffiti, repairs, dog fouling and vandalism. Operate machinery and equipment in a safe and correct manner in line with the manufacturer's instructions and our health and safety policies. Support Estate manager in the undertaking of any administrative requirements. We need people who, ideally: Can promote and maintain a positive "can do" attitude in all aspects of the post Can apply customer service skills effectively in all areas of work Have excellent communication skills Will be methodical, well organised and positive approach to workload and ability to work to strict deadlines; with minimal supervision and take initiative Have experience of working with external agencies inc. local authorities Have experience of landscape maintenance, clearance of fly-tipping and cleaning of hard surfaces Hold a Full valid UK driving license Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we'd love to hear from you.
TristoneNash Ltd
Strategic Asset Manager
TristoneNash Ltd Newton Abbot, Devon
Tristonenash are pleased to be working exclusively in partnership with Westward Housing Group on a number of key roles within their Development and Asset Management Directorates. This is an exciting period of growth for the organisation giving the opportunity for like-minded individuals to join them on this journey We are looking for an experienced and proactive Strategic Asset Manager to play a key role in shaping investment priorities, developing data-driven asset plans and providing strategic insight to support senior decision-making. You will use asset performance information, financial modelling, sustainability data and customer insight to help identify where investment can have the greatest impact Working closely with the Property Services, Compliance and Development teams, you will translate strategic plans into deliverable investment programmes whilst supporting Westwards sustainability and net zero ambitions. Key Duties will include: Developing and maintaining the long-term asset management strategy aligned to corporate objectives. Implementing a software driven asset management approach to maintain accurate data relating to Westward property ensuring ongoing VFM objectives are met. Analysing asset performance using financial, social, and sustainability indicators (NPV, lifecycle costing, energy efficiency, etc.). Preparing reports and business cases for Executive Team and Board decision-making. Presenting asset insights and investment plans clearly to senior leadership. Supporting the production of multi-year investment plans incorporating stock condition data, building safety, energy performance, and financial modelling. Reviewing delivery outcomes to ensure alignment with strategic asset objectives. Maintaining strategic oversight of asset risks across the portfolio. The ideal candidate will have: Education to A Level/HNC Standard or equivalent. Ability to proficiently use Microsoft applications and IT systems. Experience in asset management within housing, property, or construction sectors. The ability to interpret and analyse asset performance data and financial modelling. Knowledge of building safety legislation, compliance standards, and housing regulations. Experience of long-term investment planning and option appraisals. Excellent stakeholder engagement and communication skills. Relevant professional qualification (RICS, CIOB, CIH, IWFM, or equivalent). Understanding of regeneration and neighbourhood investment approaches. Project/programme management experience. Experience in sustainability, energy efficiency, or net zero planning. To apply, please submit your CV, or alternatively for more information, please contact Harvey Baker on
Jul 26, 2026
Full time
Tristonenash are pleased to be working exclusively in partnership with Westward Housing Group on a number of key roles within their Development and Asset Management Directorates. This is an exciting period of growth for the organisation giving the opportunity for like-minded individuals to join them on this journey We are looking for an experienced and proactive Strategic Asset Manager to play a key role in shaping investment priorities, developing data-driven asset plans and providing strategic insight to support senior decision-making. You will use asset performance information, financial modelling, sustainability data and customer insight to help identify where investment can have the greatest impact Working closely with the Property Services, Compliance and Development teams, you will translate strategic plans into deliverable investment programmes whilst supporting Westwards sustainability and net zero ambitions. Key Duties will include: Developing and maintaining the long-term asset management strategy aligned to corporate objectives. Implementing a software driven asset management approach to maintain accurate data relating to Westward property ensuring ongoing VFM objectives are met. Analysing asset performance using financial, social, and sustainability indicators (NPV, lifecycle costing, energy efficiency, etc.). Preparing reports and business cases for Executive Team and Board decision-making. Presenting asset insights and investment plans clearly to senior leadership. Supporting the production of multi-year investment plans incorporating stock condition data, building safety, energy performance, and financial modelling. Reviewing delivery outcomes to ensure alignment with strategic asset objectives. Maintaining strategic oversight of asset risks across the portfolio. The ideal candidate will have: Education to A Level/HNC Standard or equivalent. Ability to proficiently use Microsoft applications and IT systems. Experience in asset management within housing, property, or construction sectors. The ability to interpret and analyse asset performance data and financial modelling. Knowledge of building safety legislation, compliance standards, and housing regulations. Experience of long-term investment planning and option appraisals. Excellent stakeholder engagement and communication skills. Relevant professional qualification (RICS, CIOB, CIH, IWFM, or equivalent). Understanding of regeneration and neighbourhood investment approaches. Project/programme management experience. Experience in sustainability, energy efficiency, or net zero planning. To apply, please submit your CV, or alternatively for more information, please contact Harvey Baker on
Morrisons
Store Manager
Morrisons Aintree, Lancashire
More About The Role Are you an entrepreneurial, customer-focused leader with a passion for retail and community? Join Morrisons Daily as a Convenience Store Manager and run your store like it's your own business! We are looking for a dedicated shopkeeper to lead one of our busy stores. Your mission will be to serve your customers, support your colleagues, and champion your local community, ensuring the store is the best place to work and shop. As the heart of your store, you will be responsible for driving success across four key areas: Customer & Commercial Performance Entrepreneurial Spirit: Treat the store as your own business, constantly seeking innovative ways to improve the commercial offering, drive sales, and manage costs effectively. Best-in-Class Experience: Lead your team to deliver exceptional customer service, challenging the norm and thinking of new ways to make the customer experience the best in the market, in line with the Morrisons brand promise. Team Leadership & Development Cultivating Talent: Oversee all people activities; from recruitment and induction to training and ongoing development. Inclusive Culture: Build and champion an inclusive culture where every colleague is motivated, empowered, and equipped to deliver outstanding service and achieve their full potential. Operational Excellence Standards & Compliance: Ensure all operational procedures, health and safety, and compliance standards are rigorously met, maintaining an attractive, safe, and efficient shopping environment. Flexibility: As hours are driven by business and customer needs, this role requires flexibility, including early mornings, late nights, and weekend work. Community Engagement Local Champion: Build strong, positive relationships within the local community, understanding the vital role your store plays and actively seeking ways to offer support. About You We are looking for leaders who can inspire, adapt, and deliver results. While prior experience in a fast-paced, service-focused environment (such as retail, convenience, or hospitality) is beneficial, we prioritise the following leadership qualities: People Development: A genuine passion for spotting, coaching, and developing talent within your team, fostering a high-performing and collaborative culture. Inspiration & Influence: The ability to motivate and inspire your team, while also listening and influencing stakeholders to think broadly about new ways of doing things. Hands-On Attitude: A willingness to "roll up your sleeves" and work alongside your team to support the delivery of day-to-day store objectives. Resilience: High level of personal resilience and strong problem-solving skills to navigate challenges effectively. More Perks Salary: We don't advertise salary because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Morrisons. Our recruitment team will always discuss this with you early in the process as we genuinely want to match your experience with the correct salary. Annual leave: 28 days holiday Colleague Discount: 15% discount across convenience, supermarkets and online Company Pension: Contributory scheme Sir Ken Morrison Leadership School: Internal leadership school offering a University accredited development programme Health & Wellbeing Support: Access to Vita Health & Aviva digital GP 'My Morri' Exclusive Discounts: Instant discounts on everyday purchases, dining and leisure plus online cashback and reloadable cards We are an equal opportunities employer and welcome applications from all sections of the community. More About Us Morrisons acquired the McColl s business in 2022, rapidly expanding our convenience proposition. Today, we have a network of 1,700 convenience stores nationwide, both company owned and franchised. Our aim is to be the 'go to' neighbourhood shop, providing a fantastic range of quality everyday products and services, close to home, so we re always available when customers need us most. We offer local convenience at supermarket value; a recognised brand that people can trust. What Happens Next? We are dedicated to building a diverse, inclusive, and authentic workplace. If you are excited about this role but feel your past experience doesn't align perfectly with every requirement, we still encourage you to apply as you may be the perfect candidate for this or another role. Application: Submit your application online Screening Call: Shortlisted applicants will be contacted by a recruiter for an informal discussion to explore your experience and suitability Interview: Successful candidates will be invited to an interview with the Area Manager. Should you require any reasonable adjustments during the application or interview stages, please contact (url removed) and we will endeavor to support you.
Jul 25, 2026
Full time
More About The Role Are you an entrepreneurial, customer-focused leader with a passion for retail and community? Join Morrisons Daily as a Convenience Store Manager and run your store like it's your own business! We are looking for a dedicated shopkeeper to lead one of our busy stores. Your mission will be to serve your customers, support your colleagues, and champion your local community, ensuring the store is the best place to work and shop. As the heart of your store, you will be responsible for driving success across four key areas: Customer & Commercial Performance Entrepreneurial Spirit: Treat the store as your own business, constantly seeking innovative ways to improve the commercial offering, drive sales, and manage costs effectively. Best-in-Class Experience: Lead your team to deliver exceptional customer service, challenging the norm and thinking of new ways to make the customer experience the best in the market, in line with the Morrisons brand promise. Team Leadership & Development Cultivating Talent: Oversee all people activities; from recruitment and induction to training and ongoing development. Inclusive Culture: Build and champion an inclusive culture where every colleague is motivated, empowered, and equipped to deliver outstanding service and achieve their full potential. Operational Excellence Standards & Compliance: Ensure all operational procedures, health and safety, and compliance standards are rigorously met, maintaining an attractive, safe, and efficient shopping environment. Flexibility: As hours are driven by business and customer needs, this role requires flexibility, including early mornings, late nights, and weekend work. Community Engagement Local Champion: Build strong, positive relationships within the local community, understanding the vital role your store plays and actively seeking ways to offer support. About You We are looking for leaders who can inspire, adapt, and deliver results. While prior experience in a fast-paced, service-focused environment (such as retail, convenience, or hospitality) is beneficial, we prioritise the following leadership qualities: People Development: A genuine passion for spotting, coaching, and developing talent within your team, fostering a high-performing and collaborative culture. Inspiration & Influence: The ability to motivate and inspire your team, while also listening and influencing stakeholders to think broadly about new ways of doing things. Hands-On Attitude: A willingness to "roll up your sleeves" and work alongside your team to support the delivery of day-to-day store objectives. Resilience: High level of personal resilience and strong problem-solving skills to navigate challenges effectively. More Perks Salary: We don't advertise salary because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Morrisons. Our recruitment team will always discuss this with you early in the process as we genuinely want to match your experience with the correct salary. Annual leave: 28 days holiday Colleague Discount: 15% discount across convenience, supermarkets and online Company Pension: Contributory scheme Sir Ken Morrison Leadership School: Internal leadership school offering a University accredited development programme Health & Wellbeing Support: Access to Vita Health & Aviva digital GP 'My Morri' Exclusive Discounts: Instant discounts on everyday purchases, dining and leisure plus online cashback and reloadable cards We are an equal opportunities employer and welcome applications from all sections of the community. More About Us Morrisons acquired the McColl s business in 2022, rapidly expanding our convenience proposition. Today, we have a network of 1,700 convenience stores nationwide, both company owned and franchised. Our aim is to be the 'go to' neighbourhood shop, providing a fantastic range of quality everyday products and services, close to home, so we re always available when customers need us most. We offer local convenience at supermarket value; a recognised brand that people can trust. What Happens Next? We are dedicated to building a diverse, inclusive, and authentic workplace. If you are excited about this role but feel your past experience doesn't align perfectly with every requirement, we still encourage you to apply as you may be the perfect candidate for this or another role. Application: Submit your application online Screening Call: Shortlisted applicants will be contacted by a recruiter for an informal discussion to explore your experience and suitability Interview: Successful candidates will be invited to an interview with the Area Manager. Should you require any reasonable adjustments during the application or interview stages, please contact (url removed) and we will endeavor to support you.
Community Housing
Operations Manager - Voids, Investment, Neighbourhood Services & Gas
Community Housing
Operations Manager - Voids, Investment, Neighbourhood Services & Gas Kidderminster, Worcestershire (Hybrid Working) Circa 54,542 plus 5% Car Allowance At the heart of this role is a commitment to delivering excellent services that make a real difference to our customers' homes, safety and wellbeing. We're looking for an experienced Operations Manager to lead our Voids, Investment, Neighbourhood Services and Gas functions within Property Care. You'll play a pivotal role in ensuring customers receive safe, high-quality and responsive services, from preparing homes for new tenants and delivering planned improvements, to maintaining compliance and supporting thriving neighbourhoods. Working collaboratively with colleagues, contractors and partners, you'll champion a customer-first culture, driving service excellence, continuous improvement and positive outcomes for the communities we serve. You'll also be an ambassador for our RESPECT values, ensuring they're reflected in every decision, interaction and service we deliver. Key Responsibilities Lead, inspire and develop teams to deliver outstanding customer-focused services. Ensure customers receive safe, high-quality and value-for-money services across voids, planned investment, neighbourhood and gas programmes. Champion the customer voice, using feedback and insight to improve services and enhance customer satisfaction. Manage contractor and partner performance, ensuring work is delivered to high standards, on time and with customers at the centre. Monitor budgets, service performance and customer outcomes to drive continuous improvement. Ensure full compliance with health and safety, legislative and regulatory requirements, keeping customer safety as a priority. Build positive and productive relationships with customers, colleagues, contractors and stakeholders. Promote innovation and service improvements that enhance the customer experience and deliver efficient, effective services. Produce performance reports and contribute to the strategic development of services. Lead by example, embedding our RESPECT values and fostering a culture of accountability, collaboration and continuous learning. About You You'll be an experienced operational leader who is passionate about delivering excellent services and improving outcomes for customers. You'll have: Significant experience managing property maintenance, repairs, compliance or housing services. Strong leadership and people management skills, with the ability to motivate and develop high-performing teams. Experience managing contractors and service delivery partners to achieve excellent customer outcomes. Excellent communication, organisational and problem-solving skills. A genuine commitment to customer service, quality and continuous improvement. The ability to balance operational performance, compliance requirements and customer needs. Knowledge of housing maintenance and the NHF Schedule of Rates. A NEBOSH qualification or HNC/HND (or equivalent) in a relevant discipline. A full UK driving licence and flexibility to participate in an out-of-hours management rota. Why Join Us? This is an opportunity to lead services that have a direct impact on customers' lives, homes and communities. If you're passionate about putting customers first, living our RESPECT values and leading teams to deliver safe, reliable and high-quality services, we'd love to hear from you.
Jul 25, 2026
Full time
Operations Manager - Voids, Investment, Neighbourhood Services & Gas Kidderminster, Worcestershire (Hybrid Working) Circa 54,542 plus 5% Car Allowance At the heart of this role is a commitment to delivering excellent services that make a real difference to our customers' homes, safety and wellbeing. We're looking for an experienced Operations Manager to lead our Voids, Investment, Neighbourhood Services and Gas functions within Property Care. You'll play a pivotal role in ensuring customers receive safe, high-quality and responsive services, from preparing homes for new tenants and delivering planned improvements, to maintaining compliance and supporting thriving neighbourhoods. Working collaboratively with colleagues, contractors and partners, you'll champion a customer-first culture, driving service excellence, continuous improvement and positive outcomes for the communities we serve. You'll also be an ambassador for our RESPECT values, ensuring they're reflected in every decision, interaction and service we deliver. Key Responsibilities Lead, inspire and develop teams to deliver outstanding customer-focused services. Ensure customers receive safe, high-quality and value-for-money services across voids, planned investment, neighbourhood and gas programmes. Champion the customer voice, using feedback and insight to improve services and enhance customer satisfaction. Manage contractor and partner performance, ensuring work is delivered to high standards, on time and with customers at the centre. Monitor budgets, service performance and customer outcomes to drive continuous improvement. Ensure full compliance with health and safety, legislative and regulatory requirements, keeping customer safety as a priority. Build positive and productive relationships with customers, colleagues, contractors and stakeholders. Promote innovation and service improvements that enhance the customer experience and deliver efficient, effective services. Produce performance reports and contribute to the strategic development of services. Lead by example, embedding our RESPECT values and fostering a culture of accountability, collaboration and continuous learning. About You You'll be an experienced operational leader who is passionate about delivering excellent services and improving outcomes for customers. You'll have: Significant experience managing property maintenance, repairs, compliance or housing services. Strong leadership and people management skills, with the ability to motivate and develop high-performing teams. Experience managing contractors and service delivery partners to achieve excellent customer outcomes. Excellent communication, organisational and problem-solving skills. A genuine commitment to customer service, quality and continuous improvement. The ability to balance operational performance, compliance requirements and customer needs. Knowledge of housing maintenance and the NHF Schedule of Rates. A NEBOSH qualification or HNC/HND (or equivalent) in a relevant discipline. A full UK driving licence and flexibility to participate in an out-of-hours management rota. Why Join Us? This is an opportunity to lead services that have a direct impact on customers' lives, homes and communities. If you're passionate about putting customers first, living our RESPECT values and leading teams to deliver safe, reliable and high-quality services, we'd love to hear from you.
Ackerman Pierce Ltd
Estate Manager
Ackerman Pierce Ltd
Are you an experienced Estates Services Manager with strong leadership skills and a background managing frontline housing services? We're recruiting on behalf of a Local Authority seeking an Estates Services Manager to lead a team of caretakers and ensure estates are maintained to the highest standards of cleanliness, safety and appearance. This is a fantastic opportunity to play a key role in improving neighbourhood services and delivering high quality outcomes for residents. Key Responsibilities Lead and manage a team of caretakers, supporting performance, development and wellbeing Oversee estate services including cleaning, waste management, grounds maintenance and communal areas Monitor service standards and take action to resolve issues and improve performance Ensure health and safety compliance across estates Build strong relationships with residents, resident groups and partner agencies Work collaboratively with teams including repairs, tenancy management, community safety and contractors Respond to service issues and support continuous estate improvements About You Experience managing housing, estates or neighbourhood services Proven experience leading and developing frontline teams Strong understanding of estate management functions Excellent communication and stakeholder management skills Ability to manage competing priorities and drive service improvements Interested? Apply today or contact aidanyoung removed) for more inforamtion!
Jul 25, 2026
Seasonal
Are you an experienced Estates Services Manager with strong leadership skills and a background managing frontline housing services? We're recruiting on behalf of a Local Authority seeking an Estates Services Manager to lead a team of caretakers and ensure estates are maintained to the highest standards of cleanliness, safety and appearance. This is a fantastic opportunity to play a key role in improving neighbourhood services and delivering high quality outcomes for residents. Key Responsibilities Lead and manage a team of caretakers, supporting performance, development and wellbeing Oversee estate services including cleaning, waste management, grounds maintenance and communal areas Monitor service standards and take action to resolve issues and improve performance Ensure health and safety compliance across estates Build strong relationships with residents, resident groups and partner agencies Work collaboratively with teams including repairs, tenancy management, community safety and contractors Respond to service issues and support continuous estate improvements About You Experience managing housing, estates or neighbourhood services Proven experience leading and developing frontline teams Strong understanding of estate management functions Excellent communication and stakeholder management skills Ability to manage competing priorities and drive service improvements Interested? Apply today or contact aidanyoung removed) for more inforamtion!
CBRE Local UK
Multiskilled Host
CBRE Local UK Plymouth, Devon
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. The role: Multiskilled Host Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' well-being. Hosts deliver people-focused, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspace running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activities; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a best in class Front of House service to welcome clients, visitors, colleagues and business partners at all times. To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy, compliant and reset back to 'day one' and proactively manage any issues identified. This includes health, safety and security checks each day in alignment with the daily checklist. Act as the go to' for your floor neighbourhoods and see yourself as an extension of BT and promote their culture and values in everything you do. Provide proactive, innovative solutions and resolution of BT colleague issues and provide visible assistance when required. Activity planning and delivery to support BT colleague engagement Support the wider FM team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different floors and support all meetings and events as required Provide basic housekeeping duties across your areas of work, including but not limited to: loading and unloading of dishwashers, general spot cleaning of highly utilised areas, meeting room and communal area resets and general upkeep of kitchen facilities. Ensure floor and kitchen consumables are monitored, ordered and re-stocked as and when required. Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide porterage and event set up support as and when required. Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues, ensuring they have everything they need for their working day and ensure all workplace facilities are maintained and inspected regularly. To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer-facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
Jul 25, 2026
Full time
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. The role: Multiskilled Host Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' well-being. Hosts deliver people-focused, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspace running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activities; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a best in class Front of House service to welcome clients, visitors, colleagues and business partners at all times. To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy, compliant and reset back to 'day one' and proactively manage any issues identified. This includes health, safety and security checks each day in alignment with the daily checklist. Act as the go to' for your floor neighbourhoods and see yourself as an extension of BT and promote their culture and values in everything you do. Provide proactive, innovative solutions and resolution of BT colleague issues and provide visible assistance when required. Activity planning and delivery to support BT colleague engagement Support the wider FM team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different floors and support all meetings and events as required Provide basic housekeeping duties across your areas of work, including but not limited to: loading and unloading of dishwashers, general spot cleaning of highly utilised areas, meeting room and communal area resets and general upkeep of kitchen facilities. Ensure floor and kitchen consumables are monitored, ordered and re-stocked as and when required. Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide porterage and event set up support as and when required. Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues, ensuring they have everything they need for their working day and ensure all workplace facilities are maintained and inspected regularly. To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer-facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
Morrisons
Store Manager - Convenience
Morrisons Swinton, Manchester
More About The Role Are you an entrepreneurial, customer-focused leader with a passion for retail and community? Join Morrisons Daily as a Convenience Store Manager and run your store like it's your own business! We are looking for a dedicated shopkeeper to lead one of our busy stores. Your mission will be to serve your customers, support your colleagues, and champion your local community, ensuring the store is the best place to work and shop. As the heart of your store, you will be responsible for driving success across four key areas: Customer & Commercial Performance Entrepreneurial Spirit: Treat the store as your own business, constantly seeking innovative ways to improve the commercial offering, drive sales, and manage costs effectively. Best-in-Class Experience: Lead your team to deliver exceptional customer service, challenging the norm and thinking of new ways to make the customer experience the best in the market, in line with the Morrisons brand promise. Team Leadership & Development Cultivating Talent: Oversee all people activities; from recruitment and induction to training and ongoing development. Inclusive Culture: Build and champion an inclusive culture where every colleague is motivated, empowered, and equipped to deliver outstanding service and achieve their full potential. Operational Excellence Standards & Compliance: Ensure all operational procedures, health and safety, and compliance standards are rigorously met, maintaining an attractive, safe, and efficient shopping environment. Flexibility: As hours are driven by business and customer needs, this role requires flexibility, including early mornings, late nights, and weekend work. Community Engagement Local Champion: Build strong, positive relationships within the local community, understanding the vital role your store plays and actively seeking ways to offer support. About You We are looking for leaders who can inspire, adapt, and deliver results. While prior experience in a fast-paced, service-focused environment (such as retail, convenience, or hospitality) is beneficial, we prioritise the following leadership qualities: People Development: A genuine passion for spotting, coaching, and developing talent within your team, fostering a high-performing and collaborative culture. Inspiration & Influence: The ability to motivate and inspire your team, while also listening and influencing stakeholders to think broadly about new ways of doing things. Hands-On Attitude: A willingness to "roll up your sleeves" and work alongside your team to support the delivery of day-to-day store objectives. Resilience: High level of personal resilience and strong problem-solving skills to navigate challenges effectively. Please note: Some stores offer Post Office services. If so, a P250 financial check will be required as part of your offer of employment. Successful verification of this check is mandatory to start employment. More Perks Salary: We don't advertise salary because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Morrisons. Our recruitment team will always discuss this with you early in the process as we genuinely want to match your experience with the correct salary. Annual leave: 28 days holiday Colleague Discount: 15% discount across convenience, supermarkets and online Company Pension: Contributory scheme Sir Ken Morrison Leadership School: Internal leadership school offering a University accredited development programme Health & Wellbeing Support: Access to Vita Health & Aviva digital GP 'My Morri' Exclusive Discounts: Instant discounts on everyday purchases, dining and leisure plus online cashback and reloadable cards We are an equal opportunities employer and welcome applications from all sections of the community. More About Us Morrisons acquired the McColl s business in 2022, rapidly expanding our convenience proposition. Today, we have a network of 1,700 convenience stores nationwide, both company owned and franchised. Our aim is to be the 'go to' neighbourhood shop, providing a fantastic range of quality everyday products and services, close to home, so we re always available when customers need us most. We offer local convenience at supermarket value; a recognised brand that people can trust. What Happens Next? We are dedicated to building a diverse, inclusive, and authentic workplace. If you are excited about this role but feel your past experience doesn't align perfectly with every requirement, we still encourage you to apply as you may be the perfect candidate for this or another role. Application: Submit your application online Screening Call: Shortlisted applicants will be contacted by a recruiter for an informal discussion to explore your experience and suitability Interview: Successful candidates will be invited to an interview with the Area Manager. Should you require any reasonable adjustments during the application or interview stages, please contact (url removed) and we will endeavor to support you.
Jul 25, 2026
Full time
More About The Role Are you an entrepreneurial, customer-focused leader with a passion for retail and community? Join Morrisons Daily as a Convenience Store Manager and run your store like it's your own business! We are looking for a dedicated shopkeeper to lead one of our busy stores. Your mission will be to serve your customers, support your colleagues, and champion your local community, ensuring the store is the best place to work and shop. As the heart of your store, you will be responsible for driving success across four key areas: Customer & Commercial Performance Entrepreneurial Spirit: Treat the store as your own business, constantly seeking innovative ways to improve the commercial offering, drive sales, and manage costs effectively. Best-in-Class Experience: Lead your team to deliver exceptional customer service, challenging the norm and thinking of new ways to make the customer experience the best in the market, in line with the Morrisons brand promise. Team Leadership & Development Cultivating Talent: Oversee all people activities; from recruitment and induction to training and ongoing development. Inclusive Culture: Build and champion an inclusive culture where every colleague is motivated, empowered, and equipped to deliver outstanding service and achieve their full potential. Operational Excellence Standards & Compliance: Ensure all operational procedures, health and safety, and compliance standards are rigorously met, maintaining an attractive, safe, and efficient shopping environment. Flexibility: As hours are driven by business and customer needs, this role requires flexibility, including early mornings, late nights, and weekend work. Community Engagement Local Champion: Build strong, positive relationships within the local community, understanding the vital role your store plays and actively seeking ways to offer support. About You We are looking for leaders who can inspire, adapt, and deliver results. While prior experience in a fast-paced, service-focused environment (such as retail, convenience, or hospitality) is beneficial, we prioritise the following leadership qualities: People Development: A genuine passion for spotting, coaching, and developing talent within your team, fostering a high-performing and collaborative culture. Inspiration & Influence: The ability to motivate and inspire your team, while also listening and influencing stakeholders to think broadly about new ways of doing things. Hands-On Attitude: A willingness to "roll up your sleeves" and work alongside your team to support the delivery of day-to-day store objectives. Resilience: High level of personal resilience and strong problem-solving skills to navigate challenges effectively. Please note: Some stores offer Post Office services. If so, a P250 financial check will be required as part of your offer of employment. Successful verification of this check is mandatory to start employment. More Perks Salary: We don't advertise salary because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Morrisons. Our recruitment team will always discuss this with you early in the process as we genuinely want to match your experience with the correct salary. Annual leave: 28 days holiday Colleague Discount: 15% discount across convenience, supermarkets and online Company Pension: Contributory scheme Sir Ken Morrison Leadership School: Internal leadership school offering a University accredited development programme Health & Wellbeing Support: Access to Vita Health & Aviva digital GP 'My Morri' Exclusive Discounts: Instant discounts on everyday purchases, dining and leisure plus online cashback and reloadable cards We are an equal opportunities employer and welcome applications from all sections of the community. More About Us Morrisons acquired the McColl s business in 2022, rapidly expanding our convenience proposition. Today, we have a network of 1,700 convenience stores nationwide, both company owned and franchised. Our aim is to be the 'go to' neighbourhood shop, providing a fantastic range of quality everyday products and services, close to home, so we re always available when customers need us most. We offer local convenience at supermarket value; a recognised brand that people can trust. What Happens Next? We are dedicated to building a diverse, inclusive, and authentic workplace. If you are excited about this role but feel your past experience doesn't align perfectly with every requirement, we still encourage you to apply as you may be the perfect candidate for this or another role. Application: Submit your application online Screening Call: Shortlisted applicants will be contacted by a recruiter for an informal discussion to explore your experience and suitability Interview: Successful candidates will be invited to an interview with the Area Manager. Should you require any reasonable adjustments during the application or interview stages, please contact (url removed) and we will endeavor to support you.
Housing Operations Manager - Tenancy Services and Income Recovery
South Holland District Council Spalding, Lincolnshire
Housing Operations Manager - Tenancy Services and Income Recovery Contract Type: Fixed Term Contract Contract Duration (Fixed Term): 2 years Full Time / Part Time: Full Time Location: Spalding Salary Range: £50,269 - £55,794 per annum Closing Date: 26/07/2026 We're looking for an ambitious and forward-thinking Housing Neighbourhood Operations Manager to lead a key area of our Housing Landlord Service and help drive the next phase of improvement, performance and customer excellence. This role is 2-year fixed-term with the intention to make permanent. Working alongside the Service Director - Housing and as a key member of the housing leadership team, you'll play a pivotal role in ensuring residents receive high-quality, responsive and customer-focused services. South Holland District Council is a council landlord based in South Lincolnshire managing 4,000 homes including 1,000 Sheltered Housing homes. Rated C2 by the Regulator of Social Housing in 2025, with a transformation programme focussed on ongoing service improvement and transformation, placing residents at the heart of everything we do. Your portfolio will include: Tenancy management Income collection and rent performance Anti-social behaviour services Independent living and sheltered housing services Neighbourhood and estate management Service improvement and performance management You will lead housing services, driving performance, compliance and continuous improvement. Working with Members, partners and residents, you will ensure services remain responsive, effective and customer focused. What You'll Bring We're looking for a confident and credible housing professional who can combine strategic thinking with strong operational leadership. You will be able to demonstrate: Significant experience of leading housing management / neighbourhood services within social housing Strong knowledge of housing legislation, regulation and landlord responsibilities Strong financial awareness and experience managing service budgets and resources A customer-focused approach with a passion for improving outcomes for residents. Benefits We offer excellent terms and conditions of employment including: Access to the Local Government Pension Scheme - enjoy peace of mind with generous employer contributions to a scheme designed to provide long-term financial security after your working life Generous annual leave scheme plus option to buy more Employee Assistance Programme Employee Benefits Platform including retail, holiday, and leisure discounts Cycle to work scheme Flu Jabs Free Eye Test voucher for regular screen users Flexible Working Policy Agile Working Policy Car Mileage reimbursement Long service recognition Excellent career progression and training opportunities Certain restrictions may apply We also offer a wide range of family friendly policies designed to enable you to balance your work and home life, manage your personal responsibilities and support you in times of difficulty. About Us Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South and East Lincolnshire Councils Partnership - the largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes. Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work. The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly. Find out more about our Equal opportunities on our website. The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually / in person when suitable candidates apply which may be prior to the closing date. For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.
Jul 24, 2026
Contractor
Housing Operations Manager - Tenancy Services and Income Recovery Contract Type: Fixed Term Contract Contract Duration (Fixed Term): 2 years Full Time / Part Time: Full Time Location: Spalding Salary Range: £50,269 - £55,794 per annum Closing Date: 26/07/2026 We're looking for an ambitious and forward-thinking Housing Neighbourhood Operations Manager to lead a key area of our Housing Landlord Service and help drive the next phase of improvement, performance and customer excellence. This role is 2-year fixed-term with the intention to make permanent. Working alongside the Service Director - Housing and as a key member of the housing leadership team, you'll play a pivotal role in ensuring residents receive high-quality, responsive and customer-focused services. South Holland District Council is a council landlord based in South Lincolnshire managing 4,000 homes including 1,000 Sheltered Housing homes. Rated C2 by the Regulator of Social Housing in 2025, with a transformation programme focussed on ongoing service improvement and transformation, placing residents at the heart of everything we do. Your portfolio will include: Tenancy management Income collection and rent performance Anti-social behaviour services Independent living and sheltered housing services Neighbourhood and estate management Service improvement and performance management You will lead housing services, driving performance, compliance and continuous improvement. Working with Members, partners and residents, you will ensure services remain responsive, effective and customer focused. What You'll Bring We're looking for a confident and credible housing professional who can combine strategic thinking with strong operational leadership. You will be able to demonstrate: Significant experience of leading housing management / neighbourhood services within social housing Strong knowledge of housing legislation, regulation and landlord responsibilities Strong financial awareness and experience managing service budgets and resources A customer-focused approach with a passion for improving outcomes for residents. Benefits We offer excellent terms and conditions of employment including: Access to the Local Government Pension Scheme - enjoy peace of mind with generous employer contributions to a scheme designed to provide long-term financial security after your working life Generous annual leave scheme plus option to buy more Employee Assistance Programme Employee Benefits Platform including retail, holiday, and leisure discounts Cycle to work scheme Flu Jabs Free Eye Test voucher for regular screen users Flexible Working Policy Agile Working Policy Car Mileage reimbursement Long service recognition Excellent career progression and training opportunities Certain restrictions may apply We also offer a wide range of family friendly policies designed to enable you to balance your work and home life, manage your personal responsibilities and support you in times of difficulty. About Us Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South and East Lincolnshire Councils Partnership - the largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes. Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work. The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly. Find out more about our Equal opportunities on our website. The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually / in person when suitable candidates apply which may be prior to the closing date. For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.
PPR Social Care
Occupational Therapist
PPR Social Care
Occupational TherapistRate of Pay - £35 per hour UmbrellaHours - 37 hours per week WorkingStructure - Guidance 2 office days per week.Flexible / hybrid working.Office location - Haverhill Health Centre, Camps Road, Haverhill CB9 8HFDuration - 3 months with room for extensionDriving / access to a vehicle is essential for this role.Brief Duties / Key Responsibilities: Looking for one OT for six months to work with the Haverhill Area Integrated team in Adult Social Care to respond to OT referrals within the area and potential to flex to other West neighbourhood areas to support with lists as and when needs arise.• To effectively manage a potentially increasingly complex caseload, with support, prioritising work, allocating cases and managing your time to provide Occupational Therapy to adults with care and support needs living in their own homes.• To complete asset-based, face to face assessments with adults, and their carers, to address functional needs, and where appropriate care issues, taking into account available resources, reablement potential, as well as possible equipment and digital solutions.• To undertake a variety of occupational therapy work including: - Urgent requests to resolve moving and handling issues. - Developing, implementing and reviewing reablement plans. - Setting goals and outcomes with adults with care and support needs and their carers. - Considering various solutions to meet customer needs including care support, alternative techniques, equipment or adaptations, assessing for and following up on these as required.• To complete recommendations, applications and specifications for major and minor adaptations, Community Equipment Service (CES), Registered Social Landlords, Orbit Home Improvement Agency and Borough and District Councils.• To assess for specialist equipment with suppliers, considering various best value solutions including access to existing available stock. • To make referrals to and work together with Community and Acute Health and Other Partner Agencies, both statutory and voluntary.• To accurately record and maintain all appropriate records, assessments, notes and recommendations and outcomes onto databases ensuring confidentiality at all times.• Interpretation of Care Act Eligibility and other relevant legislation with regard to Occupational Therapy related issues and provision in Adult Social Care.• To contribute to the team systems for responding to urgent and standard work as required.• To participate effectively in supervision, team meetings and professional development of self and others.• To provide specific advice to colleagues on Occupational Therapy practise and knowledge, support and oversee recommendations by Independence and Wellbeing Practitioners (IWPs) and trusted assessors including supervision of a small number of IWPs, where this is agreed by the relevant Team Manager.• To provide specific advice to colleagues regarding criteria for equipment including Fast Track. Although this list provides examples of what you will be doing it's not intended to be exhaustive and can be discussed with Line Manager at the start.
Jul 24, 2026
Contractor
Occupational TherapistRate of Pay - £35 per hour UmbrellaHours - 37 hours per week WorkingStructure - Guidance 2 office days per week.Flexible / hybrid working.Office location - Haverhill Health Centre, Camps Road, Haverhill CB9 8HFDuration - 3 months with room for extensionDriving / access to a vehicle is essential for this role.Brief Duties / Key Responsibilities: Looking for one OT for six months to work with the Haverhill Area Integrated team in Adult Social Care to respond to OT referrals within the area and potential to flex to other West neighbourhood areas to support with lists as and when needs arise.• To effectively manage a potentially increasingly complex caseload, with support, prioritising work, allocating cases and managing your time to provide Occupational Therapy to adults with care and support needs living in their own homes.• To complete asset-based, face to face assessments with adults, and their carers, to address functional needs, and where appropriate care issues, taking into account available resources, reablement potential, as well as possible equipment and digital solutions.• To undertake a variety of occupational therapy work including: - Urgent requests to resolve moving and handling issues. - Developing, implementing and reviewing reablement plans. - Setting goals and outcomes with adults with care and support needs and their carers. - Considering various solutions to meet customer needs including care support, alternative techniques, equipment or adaptations, assessing for and following up on these as required.• To complete recommendations, applications and specifications for major and minor adaptations, Community Equipment Service (CES), Registered Social Landlords, Orbit Home Improvement Agency and Borough and District Councils.• To assess for specialist equipment with suppliers, considering various best value solutions including access to existing available stock. • To make referrals to and work together with Community and Acute Health and Other Partner Agencies, both statutory and voluntary.• To accurately record and maintain all appropriate records, assessments, notes and recommendations and outcomes onto databases ensuring confidentiality at all times.• Interpretation of Care Act Eligibility and other relevant legislation with regard to Occupational Therapy related issues and provision in Adult Social Care.• To contribute to the team systems for responding to urgent and standard work as required.• To participate effectively in supervision, team meetings and professional development of self and others.• To provide specific advice to colleagues on Occupational Therapy practise and knowledge, support and oversee recommendations by Independence and Wellbeing Practitioners (IWPs) and trusted assessors including supervision of a small number of IWPs, where this is agreed by the relevant Team Manager.• To provide specific advice to colleagues regarding criteria for equipment including Fast Track. Although this list provides examples of what you will be doing it's not intended to be exhaustive and can be discussed with Line Manager at the start.
Connect2Luton
Programme Manager
Connect2Luton Luton, Bedfordshire
Connect2Luton are excited to recruit a Programme Manager on behalf of Luton Borough Council. Purpose of post: To provide effective Program Management and Operational Delivery of the Neighbourhood Services Investment Work Program To support the strategic and operational delivery, particularly relating to members' priorities linked across Neighbourhood Services and other departments as needed. To ensure that there is coordinated delivery across multiple inter-related projects, active stakeholder engagement and communication to implement and enhance a one-council approach to priority street scene & public realm issues. Key Responsibilities: Overall responsibility for the programme management and operational delivery of the Neighbourhood Services Investment and Members Priorities programme of works. To lead on the delivery of all the identified project work streams, ensuring that they achieve their objectives and are delivered to high quality standards, within target timescales and within budget. Review, develop, motivate and lead managers and staff from across the Council to ensure programmes of work and integration plans within the work programme are properly executed and both statutory and governance requirements met. To prepare timely reports, briefings, presentations and progress reports for the Director of Neighbourhood Service, internal leadership meetings and relevant member-led meetings. To build and develop the current Neighborhood Services priority Work Programme plan structure and work streams; PIDs and business cases which include objectives and outcomes , areas of activity, criteria to evaluate success, timescales, risks logs and mitigating actions. To ensure robust monitoring of the overall programme and each of the project work streams to ensure that they are delivered according to the project plan, quality standards, budget and timescales. Keeping abreast of relevant national policies and best practice that could impact on the delivery of the work programme. To work with other internal services including communications, procurement, legal and others to ensure full realisation of the programme's goals and aims. Skills and experience: Significant demonstrable experience of managing large complex programmes and projects and achieving deliverables within a recognised programme management methodology Demonstrable experience and achievement of measurable/evidence based results in Neighbourhood Services or similar area Proven experience and ability to assess risk whilst effectively developing services and strategic priorities Thinking and acting strategically with the capability to translate strategy into operational delivery Proven ability to formulate and implement strategies, policies, procedures, processes and systems Ability to anticipate, interpret and manage change and achieve results through influence and negotiation with a wide range of stakeholders Ability to produce and present high quality reports setting out information, robust analysis and interpretation in a lucid and persuasive manner in the context of evidence Degree level or equivalent Management qualification i.e. MBA, Diploma in Management, Chartered Manager The work programme focuses on the following areas of work: Street cleansing, fly tipping and litter Parks, play improvements Community safety and anti-social behaviour Parking, traffic and street management About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Jul 22, 2026
Contractor
Connect2Luton are excited to recruit a Programme Manager on behalf of Luton Borough Council. Purpose of post: To provide effective Program Management and Operational Delivery of the Neighbourhood Services Investment Work Program To support the strategic and operational delivery, particularly relating to members' priorities linked across Neighbourhood Services and other departments as needed. To ensure that there is coordinated delivery across multiple inter-related projects, active stakeholder engagement and communication to implement and enhance a one-council approach to priority street scene & public realm issues. Key Responsibilities: Overall responsibility for the programme management and operational delivery of the Neighbourhood Services Investment and Members Priorities programme of works. To lead on the delivery of all the identified project work streams, ensuring that they achieve their objectives and are delivered to high quality standards, within target timescales and within budget. Review, develop, motivate and lead managers and staff from across the Council to ensure programmes of work and integration plans within the work programme are properly executed and both statutory and governance requirements met. To prepare timely reports, briefings, presentations and progress reports for the Director of Neighbourhood Service, internal leadership meetings and relevant member-led meetings. To build and develop the current Neighborhood Services priority Work Programme plan structure and work streams; PIDs and business cases which include objectives and outcomes , areas of activity, criteria to evaluate success, timescales, risks logs and mitigating actions. To ensure robust monitoring of the overall programme and each of the project work streams to ensure that they are delivered according to the project plan, quality standards, budget and timescales. Keeping abreast of relevant national policies and best practice that could impact on the delivery of the work programme. To work with other internal services including communications, procurement, legal and others to ensure full realisation of the programme's goals and aims. Skills and experience: Significant demonstrable experience of managing large complex programmes and projects and achieving deliverables within a recognised programme management methodology Demonstrable experience and achievement of measurable/evidence based results in Neighbourhood Services or similar area Proven experience and ability to assess risk whilst effectively developing services and strategic priorities Thinking and acting strategically with the capability to translate strategy into operational delivery Proven ability to formulate and implement strategies, policies, procedures, processes and systems Ability to anticipate, interpret and manage change and achieve results through influence and negotiation with a wide range of stakeholders Ability to produce and present high quality reports setting out information, robust analysis and interpretation in a lucid and persuasive manner in the context of evidence Degree level or equivalent Management qualification i.e. MBA, Diploma in Management, Chartered Manager The work programme focuses on the following areas of work: Street cleansing, fly tipping and litter Parks, play improvements Community safety and anti-social behaviour Parking, traffic and street management About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
CBRE Local UK
MultiSkilled Host
CBRE Local UK
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Multiskilled Host (Part time - 3 days p/week) Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' well-being. Hosts deliver people-focused, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspace running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activities; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a best in class Front of House service to welcome clients, visitors, colleagues and business partners at all times. To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy, compliant and reset back to 'day one' and proactively manage any issues identified. This includes health, safety and security checks each day in alignment with the daily checklist. Act as the go to' for your floor neighbourhoods and see yourself as an extension of BT and promote their culture and values in everything you do. Provide proactive, innovative solutions and resolution of BT colleague issues and provide visible assistance when required. Activity planning and delivery to support BT colleague engagement Support the wider FM team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different floors and support all meetings and events as required Provide basic housekeeping duties across your areas of work, including but not limited to: loading and unloading of dishwashers, general spot cleaning of highly utilised areas, meeting room and communal area resets and general upkeep of kitchen facilities. Ensure floor and kitchen consumables are monitored, ordered and re-stocked as and when required. Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide porterage and event set up support as and when required. Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues, ensuring they have everything they need for their working day and ensure all workplace facilities are maintained and inspected regularly. To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer-facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
Jul 22, 2026
Full time
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Multiskilled Host (Part time - 3 days p/week) Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' well-being. Hosts deliver people-focused, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspace running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activities; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a best in class Front of House service to welcome clients, visitors, colleagues and business partners at all times. To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy, compliant and reset back to 'day one' and proactively manage any issues identified. This includes health, safety and security checks each day in alignment with the daily checklist. Act as the go to' for your floor neighbourhoods and see yourself as an extension of BT and promote their culture and values in everything you do. Provide proactive, innovative solutions and resolution of BT colleague issues and provide visible assistance when required. Activity planning and delivery to support BT colleague engagement Support the wider FM team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different floors and support all meetings and events as required Provide basic housekeeping duties across your areas of work, including but not limited to: loading and unloading of dishwashers, general spot cleaning of highly utilised areas, meeting room and communal area resets and general upkeep of kitchen facilities. Ensure floor and kitchen consumables are monitored, ordered and re-stocked as and when required. Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide porterage and event set up support as and when required. Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues, ensuring they have everything they need for their working day and ensure all workplace facilities are maintained and inspected regularly. To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer-facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
Willmott Dixon
Design Manager
Willmott Dixon Gateshead, Tyne And Wear
Willmott Dixon is looking for a Design Manager to support our projects across the North East region. The successful candidate will work in a hybrid way from our North East (Gateshead) office, at home and onsite. As one of the top employers in the industry (Best big company 2022), we're looking for someone to manage the design process, promote the integration of disciplines and select, manage, and appoint consultants to ensure that they perform in line with their deed and agreed scope of services. Responsibilities You will therefore be able to overview, monitor and report on design programmes, and provide technical support to the bid process. In addition, you will be developing designs that utilise innovative techniques on multiple/complex projects. Communication, attention to detail and working collaboratively are crucial in this role and will help you carry out the following responsibilities; Lead the design process to produce accurate information in line with the agreed specification and cost plan/estimate It is also equally important to manage the appointment of consultants and ensure that they perform in line with their deed and agreed scope of services Develop a design programme with the consultants to meet the agreed whole life programme dates Provide cost-effective technical solutions Chair design team meetings and issue actions Produce designs that meet all necessary statutory and regulatory approvals and record on appropriate tracking logs You will be leading the design on exciting projects ranging in value from £5m to £50m across a range of sectors, including Education, Leisure, Health, Blue Light and Commercial. With several projects on the ground and a transparent pipeline, you can have the confidence you are joining a stable business with a great culture. Additional Information We reward our people generously with a competitive salary and a market-leading benefits package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, discounted or full private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. Applicable roles will benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme. About Us With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
Jul 22, 2026
Full time
Willmott Dixon is looking for a Design Manager to support our projects across the North East region. The successful candidate will work in a hybrid way from our North East (Gateshead) office, at home and onsite. As one of the top employers in the industry (Best big company 2022), we're looking for someone to manage the design process, promote the integration of disciplines and select, manage, and appoint consultants to ensure that they perform in line with their deed and agreed scope of services. Responsibilities You will therefore be able to overview, monitor and report on design programmes, and provide technical support to the bid process. In addition, you will be developing designs that utilise innovative techniques on multiple/complex projects. Communication, attention to detail and working collaboratively are crucial in this role and will help you carry out the following responsibilities; Lead the design process to produce accurate information in line with the agreed specification and cost plan/estimate It is also equally important to manage the appointment of consultants and ensure that they perform in line with their deed and agreed scope of services Develop a design programme with the consultants to meet the agreed whole life programme dates Provide cost-effective technical solutions Chair design team meetings and issue actions Produce designs that meet all necessary statutory and regulatory approvals and record on appropriate tracking logs You will be leading the design on exciting projects ranging in value from £5m to £50m across a range of sectors, including Education, Leisure, Health, Blue Light and Commercial. With several projects on the ground and a transparent pipeline, you can have the confidence you are joining a stable business with a great culture. Additional Information We reward our people generously with a competitive salary and a market-leading benefits package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, discounted or full private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. Applicable roles will benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme. About Us With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
Riverside Group
Service Manager
Riverside Group Wirral, Merseyside
Job Title: Service Manager Contract Type: Permanent Salary: £37,113.94 per annum Working Hours: Full Time - 37.5 per week Working Pattern: Monday - Friday, 9am -5pm Location: Working across two supported accommodation services, Wirral Dispersed and the Wirral's Rough Sleeper Accommodation Service. If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Service Manager You will be working from one of our supported services providing motivational leadership to empower and engage your team to deliver an outstanding service that puts customers first with responsibility for the safe operational management of care and support services. About you We are looking for someone with: • Experience of managing a team within a supported housing environment with a vulnerable and diverse group of customers • Experience of working in challenging environments with the ability to plan, prioritise, organise tasks to achieve results • Ability to listen and communicate clearly, encourage feedback and reflection, empower, motivate and gain improvements • Have conflict resolution skills and be confident and consistent when making decisions • Experience of reviewing, monitoring and evaluating outcomes in the delivery of support services • Competent IT skills, including using databases, producing reports and other communications, and analysing key outcomes data to understand and drive service improvements Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 25 days holidays plus bank holidays • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.
Jul 21, 2026
Full time
Job Title: Service Manager Contract Type: Permanent Salary: £37,113.94 per annum Working Hours: Full Time - 37.5 per week Working Pattern: Monday - Friday, 9am -5pm Location: Working across two supported accommodation services, Wirral Dispersed and the Wirral's Rough Sleeper Accommodation Service. If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Service Manager You will be working from one of our supported services providing motivational leadership to empower and engage your team to deliver an outstanding service that puts customers first with responsibility for the safe operational management of care and support services. About you We are looking for someone with: • Experience of managing a team within a supported housing environment with a vulnerable and diverse group of customers • Experience of working in challenging environments with the ability to plan, prioritise, organise tasks to achieve results • Ability to listen and communicate clearly, encourage feedback and reflection, empower, motivate and gain improvements • Have conflict resolution skills and be confident and consistent when making decisions • Experience of reviewing, monitoring and evaluating outcomes in the delivery of support services • Competent IT skills, including using databases, producing reports and other communications, and analysing key outcomes data to understand and drive service improvements Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 25 days holidays plus bank holidays • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.
IRIS Recruitment
Housing & Enforcement Specialist
IRIS Recruitment Manchester, Lancashire
Location: Can be located from any Regional Office: - Didsbury, Oldham, Sheffield, or Blackpool At our client the Housing & Enforcement Specialist is a key expert role working within the Housing & Enforcement team; providing a comprehensive, cross tenure, housing management, housing law, ASB and tenancy enforcement service across the Customer Services Directorate. You will work within the principles of our Service Delivery Framework to ensure sustainable outcomes for both customers and the business. You will have responsibilities ranging from dealing with legal and technical advice queries from front line housing colleagues, undertaking case reviews, providing complex case support to frontline officers on a range of subjects including ASB, breaches of tenancy, residential leasehold and enforcement matters generally. Managing a caseload of the most complex cases across the business, you'll train and upskill frontline teams to deliver a high level of service to customers, whilst preparing and managing legal cases to resolution. What you'll be doing Providing expert advice and support for housing law and housing policy matters, preparing and expediting legal cases to court, presenting cases in court, where necessary in conjunction with legal services partners. Supporting, advising and working collaboratively with key partners and frontline teams to resolve (either directly or by supporting colleagues) customer demands around ASB, harassment, other breaches of tenancy or leases such as tenancy fraud, trespass or more complex housing management issues. Undertaking case reviews with relevant colleagues relating to ASB/Tenancy Management demands which have evolved, drifted or become more complex in nature and need a fresh set of eyes to achieve resolution, providing specialist advice and case management support where required. To case manage the most complex cases identified through case reviews beyond the knowledge, expertise and support of neighbourhood teams, and which require specialist case management or enforcement action, including legal work as required, maintaining clear communications with colleagues and customers throughout. Where legal intervention is necessary take forward all housing related legal processes; ensuring all case work is fully compliant with policy, processes and regulation, that customers are clear on actions being taken and their responsibilities, and feel fully supported through the process. Facilitate opportunities for shared learning across frontline teams to strive towards a culture of continuous improvement, improved customer service and value for money, identifying gaps in knowledge and specialist skills for training programmes for front line teams and the HUB. Provide training, coaching and support to frontline teams as necessary to develop skills and competencies that will support them in case management and facilitate legal escalation as required. To promote, develop, maintain and ultimately be responsible for effective working relationships with Great Places colleagues and key external partners, ensuring that respective roles and responsibilities are clearly communicated, understood and implemented. To keep up to date with any legislative, policy, best practice and regulatory changes, assessing the impact on the business and our customers, communicating as required to the Housing & Enforcement Manager. Using this knowledge to contribute to the development and amendment of relevant policies, procedures and IT support systems. What you'll need A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing A passion to advocate on behalf of people and communities Ideally you will have some legal training and experience of managing a demanding specialist case load. Excellent working knowledge of housing law in relation to contractual and statutory provisions relevant to Registered Providers. Have a good working knowledge of all aspects of ASB and enforcement legislation and regulation. Ability and commitment to keep abreast of legislative changes and a sound foundation for further learning. Proven relationship builder and influencer with stakeholders. The ability to motivate, inspire and influence a large and diverse workforce by example and persuasion. Experience of training, coaching and skills development and the ability to communicate complex information effectively. Excellent written and oral skills. An ability to recognise, develop and effectively promote new opportunities for our client. Our client is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment; this role is subject to a basic DBS check What we give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and our client) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days + Bank Holidays Lottery Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50 Savings Club You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary) Sharing Greatness Our colleague incentive scheme where colleagues can earn £300 by helping the business achieve business targets. Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Closing date: 31st July 2026 Shortlist date: 1st August 2026 Interview date: TBC
Jul 20, 2026
Full time
Location: Can be located from any Regional Office: - Didsbury, Oldham, Sheffield, or Blackpool At our client the Housing & Enforcement Specialist is a key expert role working within the Housing & Enforcement team; providing a comprehensive, cross tenure, housing management, housing law, ASB and tenancy enforcement service across the Customer Services Directorate. You will work within the principles of our Service Delivery Framework to ensure sustainable outcomes for both customers and the business. You will have responsibilities ranging from dealing with legal and technical advice queries from front line housing colleagues, undertaking case reviews, providing complex case support to frontline officers on a range of subjects including ASB, breaches of tenancy, residential leasehold and enforcement matters generally. Managing a caseload of the most complex cases across the business, you'll train and upskill frontline teams to deliver a high level of service to customers, whilst preparing and managing legal cases to resolution. What you'll be doing Providing expert advice and support for housing law and housing policy matters, preparing and expediting legal cases to court, presenting cases in court, where necessary in conjunction with legal services partners. Supporting, advising and working collaboratively with key partners and frontline teams to resolve (either directly or by supporting colleagues) customer demands around ASB, harassment, other breaches of tenancy or leases such as tenancy fraud, trespass or more complex housing management issues. Undertaking case reviews with relevant colleagues relating to ASB/Tenancy Management demands which have evolved, drifted or become more complex in nature and need a fresh set of eyes to achieve resolution, providing specialist advice and case management support where required. To case manage the most complex cases identified through case reviews beyond the knowledge, expertise and support of neighbourhood teams, and which require specialist case management or enforcement action, including legal work as required, maintaining clear communications with colleagues and customers throughout. Where legal intervention is necessary take forward all housing related legal processes; ensuring all case work is fully compliant with policy, processes and regulation, that customers are clear on actions being taken and their responsibilities, and feel fully supported through the process. Facilitate opportunities for shared learning across frontline teams to strive towards a culture of continuous improvement, improved customer service and value for money, identifying gaps in knowledge and specialist skills for training programmes for front line teams and the HUB. Provide training, coaching and support to frontline teams as necessary to develop skills and competencies that will support them in case management and facilitate legal escalation as required. To promote, develop, maintain and ultimately be responsible for effective working relationships with Great Places colleagues and key external partners, ensuring that respective roles and responsibilities are clearly communicated, understood and implemented. To keep up to date with any legislative, policy, best practice and regulatory changes, assessing the impact on the business and our customers, communicating as required to the Housing & Enforcement Manager. Using this knowledge to contribute to the development and amendment of relevant policies, procedures and IT support systems. What you'll need A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing A passion to advocate on behalf of people and communities Ideally you will have some legal training and experience of managing a demanding specialist case load. Excellent working knowledge of housing law in relation to contractual and statutory provisions relevant to Registered Providers. Have a good working knowledge of all aspects of ASB and enforcement legislation and regulation. Ability and commitment to keep abreast of legislative changes and a sound foundation for further learning. Proven relationship builder and influencer with stakeholders. The ability to motivate, inspire and influence a large and diverse workforce by example and persuasion. Experience of training, coaching and skills development and the ability to communicate complex information effectively. Excellent written and oral skills. An ability to recognise, develop and effectively promote new opportunities for our client. Our client is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment; this role is subject to a basic DBS check What we give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and our client) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days + Bank Holidays Lottery Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50 Savings Club You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary) Sharing Greatness Our colleague incentive scheme where colleagues can earn £300 by helping the business achieve business targets. Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Closing date: 31st July 2026 Shortlist date: 1st August 2026 Interview date: TBC
LONDON BOROUGH OF HAMMERSMITH & FULHAM
Neighbourhoods and Communities Manager LBHF623273
LONDON BOROUGH OF HAMMERSMITH & FULHAM
Job Details: Salary range: £56,436 - £59,574 per annum Work location: Fulham Palace Road, London W6 8RF Hours per week: 36 Contract type: 3x Permanent Vetting requirements: Basic DBS Check Closing date: 28 July 2026 This post will be managed as a rolling advert, and applications may be reviewed on an ongoing basis prior to the closing date. Please note that previous applicants need not reapply. Contact details for Informal discussion: Declan Teague, Head of Neighbourhoods and Communities on or via email on About the role Do you believe that excellent neighbourhood services can truly transform lives? Are you a confident housing leader who thrives on responsibility, accountability, pace and purpose? Hammersmith & Fulham Council is seeking an ambitious, values driven Neighbourhoods and Communities Manager to lead a newly formed team delivering high quality, resident focused housing services. Created following a major restructure, this role offers a rare opportunity to modernise neighbourhood management, drive innovation and make a visible difference to the lives of approximately 2,000 residents. Reporting to the Head of Neighbourhoods and Communities, you will provide strategic and operational leadership to Neighbourhood and Community Officers, supported by a Coordinator. You will oversee the delivery of frontline tenancy and neighbourhood services and ensure your team consistently provides excellent support to residents. You will lead and inspire a high performing team committed to outstanding tenancy and neighbourhood management. You will embed a resident first culture focused on safety, satisfaction and sustainable communities. You will drive service improvement, encourage innovation, support digital transformation, champion modern ways of working and ensure compliance with regulatory standards, contributing to the Council's ambition to achieve a C1 rating. Your remit will include overseeing antisocial behaviour casework, estate management, fire safety actions and complex tenancy issues. By using data, insight and resident feedback, you will drive continuous improvement in performance and outcomes. You will build strong partnerships across the Council and work collaboratively with residents, community groups and external agencies. This is a highly visible, hands on leadership position requiring operational grip, clear decision making and a strong leadership presence. Hammersmith & Fulham manages around 12,000 council homes, and neighbourhood services play a vital role in daily resident experiences. In this role, you will help keep residents safe, create cleaner and greener estates, respond to antisocial behaviour quickly and compassionately, support vulnerable households and improve satisfaction, trust and engagement with Council services. The impact of your work will be felt every day by residents, colleagues and partners. The ideal candidate will be an experienced housing professional and confident people leader with expert knowledge of housing, tenancy and neighbourhood management. You should be comfortable working at both strategic and operational levels, with a strong track record in performance management and service improvement. You will lead with empathy, energy and accountability, and enjoy delivering change and bringing people with you. Experience within a local authority or social housing environment is highly desirable. This role offers significant influence and autonomy, along with the chance to shape a new service and leave a lasting legacy. The Council is committed to learning, development and wellbeing, and is proud to be an inclusive, values driven organisation that puts residents first. Hammersmith & Fulham welcomes applicants from all backgrounds and guarantees an interview to disabled candidates who meet the minimum criteria. Flexible working is actively encouraged. If you are ready to lead with purpose, improve neighbourhoods and deliver services residents can be proud of, the Council would be delighted to hear from you. Please refer to the Role Profile for more information. Role Specific Qualifications: You'll be educated to degree level (or equivalent experience) and either hold, or be willing to work towards, a Level 4 housing qualification. Our People Values: How we act defines who we are. At the heart of our organisation is a common approach to defining 'who we are'. We are looking for people who can build this into everything they do. We are fair We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all. We are caring We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success. We are collaborators We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone. We are driven We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do. Our commitment to you: At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working Click HERE to find out more. We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents. It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities. In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies. We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click HERE. Asking for Adjustments We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process. If you would like to discuss any adjustments or request the application form in a different format, please contact us at or by post to The Town Hall, King Street, Hammersmith W6 9JU Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies. We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible. Job Segment: Compliance, Law, Equity, Manager, Legal, Finance, Management
Jul 16, 2026
Full time
Job Details: Salary range: £56,436 - £59,574 per annum Work location: Fulham Palace Road, London W6 8RF Hours per week: 36 Contract type: 3x Permanent Vetting requirements: Basic DBS Check Closing date: 28 July 2026 This post will be managed as a rolling advert, and applications may be reviewed on an ongoing basis prior to the closing date. Please note that previous applicants need not reapply. Contact details for Informal discussion: Declan Teague, Head of Neighbourhoods and Communities on or via email on About the role Do you believe that excellent neighbourhood services can truly transform lives? Are you a confident housing leader who thrives on responsibility, accountability, pace and purpose? Hammersmith & Fulham Council is seeking an ambitious, values driven Neighbourhoods and Communities Manager to lead a newly formed team delivering high quality, resident focused housing services. Created following a major restructure, this role offers a rare opportunity to modernise neighbourhood management, drive innovation and make a visible difference to the lives of approximately 2,000 residents. Reporting to the Head of Neighbourhoods and Communities, you will provide strategic and operational leadership to Neighbourhood and Community Officers, supported by a Coordinator. You will oversee the delivery of frontline tenancy and neighbourhood services and ensure your team consistently provides excellent support to residents. You will lead and inspire a high performing team committed to outstanding tenancy and neighbourhood management. You will embed a resident first culture focused on safety, satisfaction and sustainable communities. You will drive service improvement, encourage innovation, support digital transformation, champion modern ways of working and ensure compliance with regulatory standards, contributing to the Council's ambition to achieve a C1 rating. Your remit will include overseeing antisocial behaviour casework, estate management, fire safety actions and complex tenancy issues. By using data, insight and resident feedback, you will drive continuous improvement in performance and outcomes. You will build strong partnerships across the Council and work collaboratively with residents, community groups and external agencies. This is a highly visible, hands on leadership position requiring operational grip, clear decision making and a strong leadership presence. Hammersmith & Fulham manages around 12,000 council homes, and neighbourhood services play a vital role in daily resident experiences. In this role, you will help keep residents safe, create cleaner and greener estates, respond to antisocial behaviour quickly and compassionately, support vulnerable households and improve satisfaction, trust and engagement with Council services. The impact of your work will be felt every day by residents, colleagues and partners. The ideal candidate will be an experienced housing professional and confident people leader with expert knowledge of housing, tenancy and neighbourhood management. You should be comfortable working at both strategic and operational levels, with a strong track record in performance management and service improvement. You will lead with empathy, energy and accountability, and enjoy delivering change and bringing people with you. Experience within a local authority or social housing environment is highly desirable. This role offers significant influence and autonomy, along with the chance to shape a new service and leave a lasting legacy. The Council is committed to learning, development and wellbeing, and is proud to be an inclusive, values driven organisation that puts residents first. Hammersmith & Fulham welcomes applicants from all backgrounds and guarantees an interview to disabled candidates who meet the minimum criteria. Flexible working is actively encouraged. If you are ready to lead with purpose, improve neighbourhoods and deliver services residents can be proud of, the Council would be delighted to hear from you. Please refer to the Role Profile for more information. Role Specific Qualifications: You'll be educated to degree level (or equivalent experience) and either hold, or be willing to work towards, a Level 4 housing qualification. Our People Values: How we act defines who we are. At the heart of our organisation is a common approach to defining 'who we are'. We are looking for people who can build this into everything they do. We are fair We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all. We are caring We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success. We are collaborators We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone. We are driven We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do. Our commitment to you: At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working Click HERE to find out more. We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents. It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities. In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies. We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click HERE. Asking for Adjustments We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process. If you would like to discuss any adjustments or request the application form in a different format, please contact us at or by post to The Town Hall, King Street, Hammersmith W6 9JU Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies. We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible. Job Segment: Compliance, Law, Equity, Manager, Legal, Finance, Management
Black Country Housing Group
Customer Relations Manager
Black Country Housing Group Watford, Hertfordshire
Are you passionate about making a real difference in people's lives? Are you looking for a new role in a dynamic housing organisation, where you are empowered to shape your own patch and bring ideas to life. At Black Country Housing Group our values are not just a set of words but are at the heart of the way our organisation works and how our colleagues interact in their day-to-day activities. If you share this ethos, you will thrive at BCHG. Learn more about who we are and what we do at Careers Black Country Housing Group We have a fantastic opportunity for a generic Housing Officer ( known internally as Customer Relations Manager/CRM ) to join us on a full time, permanent contract in return for a competitive salary of £38,364.73 per annum. Background to Post: We are looking for someone who genuinely cares about people and communities and has a passion supporting others, solving problems and delivery excellent customer services. We are looking for someone who has good knowledge and skills of working in housing management that is able to hit the ground running, you will have a minimum of 2 years' experience working in a similar role in the housing sector. You will need a full UK driving license and your own vehicle as 80% of the week will be spent out on our estates completing home visits (annual property visit, rent arrears, anti-social behaviour, estate inspections). Mileage allowance can be claimed for any travel when visiting our customers. Standard DBS Check Required Specific tasks of the role include, but are not limited to: To provide comprehensive housing management services within a defined geographical area of approx. 255 units. This will include but not limited to: Management of rent and service charge payments and arrears Management of voids & lettings to achieve void turnaround Tenancy management including nuisance & anti-social To resolve queries and complaints from residents in a timely and responsive manner To offer advice and support to any customer to help sustain their tenancy To promote and support resident engagement activities To develop neighbourhood plans and build local partnerships To meet with all residents in the area at least twice per year including shared ownership customers. To market homes within their area ensuring a waiting list is maintained for all properties To offer advice and support to all residents to assist them in meeting their obligations to pay their rents and service charges on time. To resolve queries and complaints from residents in a timely and responsive manner To resolve resident queries with regard to repairs and maintenance ensuring that contractors meet the needs of residents and their contractual responsibilities Skills and Experience required: Must have housing experience of tenant and social housing Knowledge of best practice in one of estate management, income management or tenant support Knowledge of housing law and awareness of current housing issues Seeks ways to bring improvements in the way that work is done Communicates effectively, listens sensitively, adapts to audience and fosters effective communication with others The post holder will be subject to an enhanced DBS disclosure check and a six-month probation period Customer Services or Housing Qualification required Why Join Us? At BCHG, we're more than just a housing provider. We are a team that cares deeply about the people we serve and the colleagues we work with. 28 Days Annual leave per year (pro rata), plus bank holiday entitlements - so you can have a well-earned rest Hybrid Working Opportunities - helping you to work in the most effective way for you Staff recognition scheme - because hard work doesn't go unnoticed 100% Annual Attendance Reward - to reward you for being there for our customers Annual Pay Review - ensuring your pay reflects what's happening in the market Access to an Employee Assistance Programme which provides free, confidential support in health, wellbeing, financial and legal matters - because sometimes, we all need a helping hand Life assurance - In case the worst should happen A broad learning and development programme - to help you be the best that you can be Access to an attractive contributory pension scheme - giving you peace of mind about life after work. About us: With over 2,200 homes across the Black Country and Birmingham, as well as a purpose-built Residential Care Home, we are deeply committed to supporting our local communities. Through our career development, training, and employment services, we help individuals achieve their aspirations. Since our founding in 1974, we've significantly expanded both the number of homes we manage and the range of housing-related services we provide. Each year, we positively impact the lives of thousands of customers. At Black Country Housing Group, our values are more than just words-they shape the way we operate and how our colleagues interact daily. We're dedicated to the growth and well-being of our team, earning Gold recognition from Investors in People. We are also honoured to have received the Gold Award from the Armed Forces Covenant for our ongoing support of veterans and their families. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. Reasonable adjustments will be made available if required during the interview process. If this sounds like the right fit for you, we encourage you to join our friendly and dedicated team at BCHG! Closing Date: 7th November 2025 Interview dates - Week commencing 17th November 2025 Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via who will be happy to assist.
Oct 29, 2025
Full time
Are you passionate about making a real difference in people's lives? Are you looking for a new role in a dynamic housing organisation, where you are empowered to shape your own patch and bring ideas to life. At Black Country Housing Group our values are not just a set of words but are at the heart of the way our organisation works and how our colleagues interact in their day-to-day activities. If you share this ethos, you will thrive at BCHG. Learn more about who we are and what we do at Careers Black Country Housing Group We have a fantastic opportunity for a generic Housing Officer ( known internally as Customer Relations Manager/CRM ) to join us on a full time, permanent contract in return for a competitive salary of £38,364.73 per annum. Background to Post: We are looking for someone who genuinely cares about people and communities and has a passion supporting others, solving problems and delivery excellent customer services. We are looking for someone who has good knowledge and skills of working in housing management that is able to hit the ground running, you will have a minimum of 2 years' experience working in a similar role in the housing sector. You will need a full UK driving license and your own vehicle as 80% of the week will be spent out on our estates completing home visits (annual property visit, rent arrears, anti-social behaviour, estate inspections). Mileage allowance can be claimed for any travel when visiting our customers. Standard DBS Check Required Specific tasks of the role include, but are not limited to: To provide comprehensive housing management services within a defined geographical area of approx. 255 units. This will include but not limited to: Management of rent and service charge payments and arrears Management of voids & lettings to achieve void turnaround Tenancy management including nuisance & anti-social To resolve queries and complaints from residents in a timely and responsive manner To offer advice and support to any customer to help sustain their tenancy To promote and support resident engagement activities To develop neighbourhood plans and build local partnerships To meet with all residents in the area at least twice per year including shared ownership customers. To market homes within their area ensuring a waiting list is maintained for all properties To offer advice and support to all residents to assist them in meeting their obligations to pay their rents and service charges on time. To resolve queries and complaints from residents in a timely and responsive manner To resolve resident queries with regard to repairs and maintenance ensuring that contractors meet the needs of residents and their contractual responsibilities Skills and Experience required: Must have housing experience of tenant and social housing Knowledge of best practice in one of estate management, income management or tenant support Knowledge of housing law and awareness of current housing issues Seeks ways to bring improvements in the way that work is done Communicates effectively, listens sensitively, adapts to audience and fosters effective communication with others The post holder will be subject to an enhanced DBS disclosure check and a six-month probation period Customer Services or Housing Qualification required Why Join Us? At BCHG, we're more than just a housing provider. We are a team that cares deeply about the people we serve and the colleagues we work with. 28 Days Annual leave per year (pro rata), plus bank holiday entitlements - so you can have a well-earned rest Hybrid Working Opportunities - helping you to work in the most effective way for you Staff recognition scheme - because hard work doesn't go unnoticed 100% Annual Attendance Reward - to reward you for being there for our customers Annual Pay Review - ensuring your pay reflects what's happening in the market Access to an Employee Assistance Programme which provides free, confidential support in health, wellbeing, financial and legal matters - because sometimes, we all need a helping hand Life assurance - In case the worst should happen A broad learning and development programme - to help you be the best that you can be Access to an attractive contributory pension scheme - giving you peace of mind about life after work. About us: With over 2,200 homes across the Black Country and Birmingham, as well as a purpose-built Residential Care Home, we are deeply committed to supporting our local communities. Through our career development, training, and employment services, we help individuals achieve their aspirations. Since our founding in 1974, we've significantly expanded both the number of homes we manage and the range of housing-related services we provide. Each year, we positively impact the lives of thousands of customers. At Black Country Housing Group, our values are more than just words-they shape the way we operate and how our colleagues interact daily. We're dedicated to the growth and well-being of our team, earning Gold recognition from Investors in People. We are also honoured to have received the Gold Award from the Armed Forces Covenant for our ongoing support of veterans and their families. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. Reasonable adjustments will be made available if required during the interview process. If this sounds like the right fit for you, we encourage you to join our friendly and dedicated team at BCHG! Closing Date: 7th November 2025 Interview dates - Week commencing 17th November 2025 Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via who will be happy to assist.
Gail's
Bakery Manager
Gail's
General Manager vacancy in GAIL's! If creating a positive environment for your team and your neighbourhood makes you smile, then please read on! We are looking for a Bakery Manager who has a passion to join the GAIL's family and to be inspiring to a team by empowering them daily and being their coach through leading by example. You should be motivated by strategic planning and execution in order to deliver great results whilst maintaining our high standards. With no day being the same, you must use problem solving skills and be an accountable leader to manage the changes and challenges each day may bring. As this is a bench role, the successful candidate will support our bakeries across the South London area. The base bakery will be assigned based on business needs As appreciation for being a Bakery Manager with optimistic leadership, we will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working 33 days holiday Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Oct 09, 2025
Full time
General Manager vacancy in GAIL's! If creating a positive environment for your team and your neighbourhood makes you smile, then please read on! We are looking for a Bakery Manager who has a passion to join the GAIL's family and to be inspiring to a team by empowering them daily and being their coach through leading by example. You should be motivated by strategic planning and execution in order to deliver great results whilst maintaining our high standards. With no day being the same, you must use problem solving skills and be an accountable leader to manage the changes and challenges each day may bring. As this is a bench role, the successful candidate will support our bakeries across the South London area. The base bakery will be assigned based on business needs As appreciation for being a Bakery Manager with optimistic leadership, we will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working 33 days holiday Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Gail's
Bakery Manager
Gail's
General Manager vacancy in GAIL's! If creating a positive environment for your team and your neighbourhood makes you smile, then please read on! We are looking for a Bakery Manager who has a passion to join the GAIL's family and to be inspiring to a team by empowering them daily and being their coach through leading by example. You should be motivated by strategic planning and execution in order to deliver great results whilst maintaining our high standards. With no day being the same, you must use problem solving skills and be an accountable leader to manage the changes and challenges each day may bring. As this is a bench role, the successful candidate will support our bakeries across the South London area. The base bakery will be assigned based on business needs As appreciation for being a Bakery Manager with optimistic leadership, we will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working 33 days holiday Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Oct 08, 2025
Full time
General Manager vacancy in GAIL's! If creating a positive environment for your team and your neighbourhood makes you smile, then please read on! We are looking for a Bakery Manager who has a passion to join the GAIL's family and to be inspiring to a team by empowering them daily and being their coach through leading by example. You should be motivated by strategic planning and execution in order to deliver great results whilst maintaining our high standards. With no day being the same, you must use problem solving skills and be an accountable leader to manage the changes and challenges each day may bring. As this is a bench role, the successful candidate will support our bakeries across the South London area. The base bakery will be assigned based on business needs As appreciation for being a Bakery Manager with optimistic leadership, we will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working 33 days holiday Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Gails
Bakery Manager
Gails
General Manager vacancy in GAIL's! If creating a positive environment for your team and your neighbourhood makes you smile, then please read on! We are looking for a Bakery Manager who has a passion to join the GAIL's family and to be inspiring to a team by empowering them daily and being their coach through leading by example. You should be motivated by strategic planning and execution in order to deliver great results whilst maintaining our high standards. With no day being the same, you must use problem solving skills and be an accountable leader to manage the changes and challenges each day may bring. As appreciation for being a Bakery Manager with optimistic leadership, we will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working 33 days holiday Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Oct 08, 2025
Full time
General Manager vacancy in GAIL's! If creating a positive environment for your team and your neighbourhood makes you smile, then please read on! We are looking for a Bakery Manager who has a passion to join the GAIL's family and to be inspiring to a team by empowering them daily and being their coach through leading by example. You should be motivated by strategic planning and execution in order to deliver great results whilst maintaining our high standards. With no day being the same, you must use problem solving skills and be an accountable leader to manage the changes and challenges each day may bring. As appreciation for being a Bakery Manager with optimistic leadership, we will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working 33 days holiday Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Riverside Group
Casual - Support Assistant
Riverside Group
Job Title: Casual Worker - Support Assistant Salary: £14.44 per hour Working Hours: As and when required Location: Linden Court, Lewisham For your application to be considered please ensure you attach a current CV and cover letter. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy:Competitive payInvestment in your learning, personal development and technologyA wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Application Process: If you share our values and are excited about making a significant impact as a Casual Worker, we encourage you to apply with your CV and cover letter. We encourage you to apply even if you don't meet all the criteria on the job description, at Riverside we recruit to potential not just on skills and experience. The difference you will make as a Casual Worker - Support Assistant You will provide a high quality, customer-oriented service and understand that all actions should be customer-led. Under the direction of the scheme manager and support team, you will assist in providing care and support to customers. You will assist in maintaining and promoting the dignity of all individuals to improve their health and wellbeing in a safe and appropriate environment. Working as a Care Assistant (Casual) is not only varied and interesting, it's incredibly rewarding. About You We are looking for someone who believes in working together as part of a team, who shares our values and who is positive and friendly.Experience of working with people from various backgrounds and sectors of society (this could be friends, family, professional experience, children) Have experience of providing support to others in a work, voluntary or personal capacity, we're also happy to accept applications from those without care experience, who would like to get into caring.Compassion, patience, and empathyA strong customer focusExcellent communication skills both written and verbalFlexibility to cover shifts, sometimes at short notice
Oct 08, 2025
Full time
Job Title: Casual Worker - Support Assistant Salary: £14.44 per hour Working Hours: As and when required Location: Linden Court, Lewisham For your application to be considered please ensure you attach a current CV and cover letter. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy:Competitive payInvestment in your learning, personal development and technologyA wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Application Process: If you share our values and are excited about making a significant impact as a Casual Worker, we encourage you to apply with your CV and cover letter. We encourage you to apply even if you don't meet all the criteria on the job description, at Riverside we recruit to potential not just on skills and experience. The difference you will make as a Casual Worker - Support Assistant You will provide a high quality, customer-oriented service and understand that all actions should be customer-led. Under the direction of the scheme manager and support team, you will assist in providing care and support to customers. You will assist in maintaining and promoting the dignity of all individuals to improve their health and wellbeing in a safe and appropriate environment. Working as a Care Assistant (Casual) is not only varied and interesting, it's incredibly rewarding. About You We are looking for someone who believes in working together as part of a team, who shares our values and who is positive and friendly.Experience of working with people from various backgrounds and sectors of society (this could be friends, family, professional experience, children) Have experience of providing support to others in a work, voluntary or personal capacity, we're also happy to accept applications from those without care experience, who would like to get into caring.Compassion, patience, and empathyA strong customer focusExcellent communication skills both written and verbalFlexibility to cover shifts, sometimes at short notice

Modal Window

  • Blog
  • Contact
  • About Us
  • Terms & Conditions
  • Privacy
  • Employer
  • Post a Job
  • Search Resumes
  • Sign in
  • Job Seeker
  • Find Jobs
  • Create Resume
  • Sign in
  • Facebook
  • Twitter
  • Instagram
  • Pinterest
  • Youtube
Parent and Partner sites: IT Job Board | Search Jobs Near Me | RightTalent.co.uk | Quantity Surveyor jobs | Building Surveyor jobs | Construction Recruitment | Talent Recruiter | London Jobs | Property jobs
© 2008-2026 Jobs Hiring Near Me