Position: Creative Artworker Location: Berkhamsted (Hybrid - 3 days in the office, 2 days from home) Salary: 38,000 Purpose of a Creative Artworker: My client is looking for a talented and detail-oriented individual to join our growing creative team as a Creative Artworker . This is an excellent opportunity for an experienced artworker who enjoys delivering high-quality print and digital artwork while working in a fast-paced, collaborative environment. As a Creative Artworker, you will play a key role in producing accurate, brand-compliant artwork across a wide range of projects, ensuring every piece of work is delivered to the highest standard and within agreed deadlines. Key Responsibilities of a Creative Artworker: Produce accurate, error-free artwork for both print and digital projects in line with client brand guidelines. Demonstrate a strong understanding of artwork production processes and technical file preparation. Ensure all artwork files are correctly named, organised and stored in accordance with company procedures. Carry out thorough self-checks before submitting artwork for Quality Control. Work closely with Project Managers, Account Managers and the Quality Control team to ensure projects are delivered accurately and on time. Proactively communicate with your Line Manager if deadlines are at risk. Maintain consistency across print and digital assets by using the correct colour profiles (CMYK and RGB). Create physical mock-ups and product/location visuals where required. Provide technical advice on artwork, print specifications and digital file formats. Suggest practical solutions when client briefs require refinement or fall outside brand guidelines. Assist with quotations when requested. Manage and maintain the department's master icon and image library. Accurately record production time using the company timesheet system. Support continuous improvement initiatives and contribute to maintaining high quality standards across the business. Adhere to company policies, Standard Operating Procedures (SOPs), and Quality & Environmental standards. What We're Looking For in a Creative Artworker: The successful candidate will have: Previous experience in a Creative Artworker or Artworker role. Excellent knowledge of print and digital artwork production. Outstanding attention to detail with the ability to produce consistently accurate work. Strong organisational and time management skills. The ability to manage multiple projects and work effectively under pressure. A proactive approach with excellent communication and problem-solving skills. Commercial awareness and a commitment to delivering exceptional client service. A collaborative attitude and the ability to work effectively within a busy creative team. Success in This Role You'll be successful if you can: Deliver high-quality, error-free artwork on time. Build strong working relationships with Project Managers and Quality Control. Contribute to improving team efficiency and productivity. Maintain exceptional standards of quality and customer service. Positively support the company's Quality, Social and Environmental objectives. Demonstrate professionalism, reliability and punctuality at all times. What's on Offer Hybrid working (3 days in the office, 2 days from home) Competitive salary of 38,000 Opportunity to work on a varied portfolio of print and digital projects Supportive and collaborative working environment Career development opportunities within a growing business Interested? If you're an experienced Creative Artworker looking for your next challenge, we'd love to hear from you. Apply today or contact Olivia on (phone number removed) for a confidential discussion.
Jul 15, 2026
Full time
Position: Creative Artworker Location: Berkhamsted (Hybrid - 3 days in the office, 2 days from home) Salary: 38,000 Purpose of a Creative Artworker: My client is looking for a talented and detail-oriented individual to join our growing creative team as a Creative Artworker . This is an excellent opportunity for an experienced artworker who enjoys delivering high-quality print and digital artwork while working in a fast-paced, collaborative environment. As a Creative Artworker, you will play a key role in producing accurate, brand-compliant artwork across a wide range of projects, ensuring every piece of work is delivered to the highest standard and within agreed deadlines. Key Responsibilities of a Creative Artworker: Produce accurate, error-free artwork for both print and digital projects in line with client brand guidelines. Demonstrate a strong understanding of artwork production processes and technical file preparation. Ensure all artwork files are correctly named, organised and stored in accordance with company procedures. Carry out thorough self-checks before submitting artwork for Quality Control. Work closely with Project Managers, Account Managers and the Quality Control team to ensure projects are delivered accurately and on time. Proactively communicate with your Line Manager if deadlines are at risk. Maintain consistency across print and digital assets by using the correct colour profiles (CMYK and RGB). Create physical mock-ups and product/location visuals where required. Provide technical advice on artwork, print specifications and digital file formats. Suggest practical solutions when client briefs require refinement or fall outside brand guidelines. Assist with quotations when requested. Manage and maintain the department's master icon and image library. Accurately record production time using the company timesheet system. Support continuous improvement initiatives and contribute to maintaining high quality standards across the business. Adhere to company policies, Standard Operating Procedures (SOPs), and Quality & Environmental standards. What We're Looking For in a Creative Artworker: The successful candidate will have: Previous experience in a Creative Artworker or Artworker role. Excellent knowledge of print and digital artwork production. Outstanding attention to detail with the ability to produce consistently accurate work. Strong organisational and time management skills. The ability to manage multiple projects and work effectively under pressure. A proactive approach with excellent communication and problem-solving skills. Commercial awareness and a commitment to delivering exceptional client service. A collaborative attitude and the ability to work effectively within a busy creative team. Success in This Role You'll be successful if you can: Deliver high-quality, error-free artwork on time. Build strong working relationships with Project Managers and Quality Control. Contribute to improving team efficiency and productivity. Maintain exceptional standards of quality and customer service. Positively support the company's Quality, Social and Environmental objectives. Demonstrate professionalism, reliability and punctuality at all times. What's on Offer Hybrid working (3 days in the office, 2 days from home) Competitive salary of 38,000 Opportunity to work on a varied portfolio of print and digital projects Supportive and collaborative working environment Career development opportunities within a growing business Interested? If you're an experienced Creative Artworker looking for your next challenge, we'd love to hear from you. Apply today or contact Olivia on (phone number removed) for a confidential discussion.
Key Account Support Specialist Cardiff To £28k An exciting opportunity has arisen to join a well established and growing organisation that provides specialist support services to leading national brands. We are seeking a proactive and highly organised Account Manager Support professional to join a busy client services team. This position plays a key role in supporting customer accounts, coordinating operations, and ensuring clients receive an exceptional level of service at all times. Working closely with internal departments, suppliers, and key customer contacts, you will help manage account activity, maintain smooth day to day operations, and contribute to ongoing service improvements. Key Responsibilities Support the management of client accounts and maintain strong working relationships Coordinate communication between customers, suppliers, and internal teams Respond promptly to enquiries and resolve issues efficiently Monitor stock and ordering requirements to ensure continuity of supply Assist with reporting, data analysis, and operational updates Work collaboratively to identify process improvements and increase efficiency Support account managers with daily administration and client coordination tasks The Person Previous experience within customer support, account coordination, administration, or supply chain environments Excellent organisational skills with the ability to prioritise workloads effectively Strong communication skills and confidence dealing with clients and suppliers Good working knowledge of Microsoft Excel (Power BI experience advantageous) A positive, team-focused approach with strong attention to detail In return Opportunity to join a respected and expanding business Work alongside recognised retail and commercial brands Supportive team culture with ongoing development opportunities Full-time, permanent position with long-term career prospects
Jul 15, 2026
Full time
Key Account Support Specialist Cardiff To £28k An exciting opportunity has arisen to join a well established and growing organisation that provides specialist support services to leading national brands. We are seeking a proactive and highly organised Account Manager Support professional to join a busy client services team. This position plays a key role in supporting customer accounts, coordinating operations, and ensuring clients receive an exceptional level of service at all times. Working closely with internal departments, suppliers, and key customer contacts, you will help manage account activity, maintain smooth day to day operations, and contribute to ongoing service improvements. Key Responsibilities Support the management of client accounts and maintain strong working relationships Coordinate communication between customers, suppliers, and internal teams Respond promptly to enquiries and resolve issues efficiently Monitor stock and ordering requirements to ensure continuity of supply Assist with reporting, data analysis, and operational updates Work collaboratively to identify process improvements and increase efficiency Support account managers with daily administration and client coordination tasks The Person Previous experience within customer support, account coordination, administration, or supply chain environments Excellent organisational skills with the ability to prioritise workloads effectively Strong communication skills and confidence dealing with clients and suppliers Good working knowledge of Microsoft Excel (Power BI experience advantageous) A positive, team-focused approach with strong attention to detail In return Opportunity to join a respected and expanding business Work alongside recognised retail and commercial brands Supportive team culture with ongoing development opportunities Full-time, permanent position with long-term career prospects
Sales Representative opportunity covering Glasgow and surrounding areas with a leading hire company, excellent earnings, company car, progression and outstanding benefits. About Us We are recruiting for a market-leading equipment hire business with a strong reputation across the construction, infrastructure and industrial sectors. Offering a comprehensive range of hire solutions including plant, tools, lifting, pumps and welfare equipment, this organisation continues to invest in its people, services and future growth. This is an exciting opportunity for a Sales Representative looking to develop their career with a recognised industry leader. Key Benefits Basic salary of £40,000 - £42,000 Commission scheme offering the opportunity to earn an additional £16,000 - £17,000 per year Additional bi-annual bonus scheme Company car and fuel card Up to 25 days holiday plus bank holidays Option to purchase an additional 5 days holiday Healthcare scheme Pension scheme Genuine career progression opportunities Monday to Friday working hours, 8:00am - 5:00pm About the Role As a Sales Representative , you will be responsible for managing existing customer relationships while developing new business opportunities across Glasgow and the surrounding areas. Working across multiple hire divisions including plant hire, tool hire, welfare hire, lifting hire and pump hire, the Sales Representative will identify opportunities to increase revenue, promote a wide range of solutions and deliver exceptional customer service. Key responsibilities include: Managing and growing existing customer accounts Identifying and securing new business opportunities Building relationships with contractors, construction companies and industrial customers Conducting customer visits and sales presentations Preparing quotations and negotiating commercial agreements Working closely with operational teams to ensure excellent service delivery Achieving agreed sales and growth targets Maintaining accurate customer and sales records This Sales Representative position offers a varied role combining account management and business development activities within a highly successful organisation. About You To be successful as a Sales Representative , you will have: Proven sales experience within the hire industry, construction sector or a related environment Strong account management and business development skills Experience selling plant hire, tool hire, lifting equipment, welfare units, pumps or similar solutions Excellent communication and relationship-building abilities A proactive and target-driven approach Strong commercial awareness and negotiation skills A full UK driving license This opportunity would suit a motivated Sales Representative who enjoys building long-term customer relationships while actively developing new business opportunities. To be successful in this role, you may have worked as a: Area Sales Manager, Business Development Manager, Account Manager, Territory Sales Manager, Regional Sales Executive, Field Sales Executive, External Sales Representative, Hire Sales Manager, Construction Sales Executive, Plant Hire Sales Executive. Next Steps If you are an experienced Sales Representative seeking a rewarding opportunity with excellent earning potential and career development prospects, apply today. We encourage applications from all backgrounds and are committed to promoting equal opportunities throughout the recruitment process.
Jul 15, 2026
Full time
Sales Representative opportunity covering Glasgow and surrounding areas with a leading hire company, excellent earnings, company car, progression and outstanding benefits. About Us We are recruiting for a market-leading equipment hire business with a strong reputation across the construction, infrastructure and industrial sectors. Offering a comprehensive range of hire solutions including plant, tools, lifting, pumps and welfare equipment, this organisation continues to invest in its people, services and future growth. This is an exciting opportunity for a Sales Representative looking to develop their career with a recognised industry leader. Key Benefits Basic salary of £40,000 - £42,000 Commission scheme offering the opportunity to earn an additional £16,000 - £17,000 per year Additional bi-annual bonus scheme Company car and fuel card Up to 25 days holiday plus bank holidays Option to purchase an additional 5 days holiday Healthcare scheme Pension scheme Genuine career progression opportunities Monday to Friday working hours, 8:00am - 5:00pm About the Role As a Sales Representative , you will be responsible for managing existing customer relationships while developing new business opportunities across Glasgow and the surrounding areas. Working across multiple hire divisions including plant hire, tool hire, welfare hire, lifting hire and pump hire, the Sales Representative will identify opportunities to increase revenue, promote a wide range of solutions and deliver exceptional customer service. Key responsibilities include: Managing and growing existing customer accounts Identifying and securing new business opportunities Building relationships with contractors, construction companies and industrial customers Conducting customer visits and sales presentations Preparing quotations and negotiating commercial agreements Working closely with operational teams to ensure excellent service delivery Achieving agreed sales and growth targets Maintaining accurate customer and sales records This Sales Representative position offers a varied role combining account management and business development activities within a highly successful organisation. About You To be successful as a Sales Representative , you will have: Proven sales experience within the hire industry, construction sector or a related environment Strong account management and business development skills Experience selling plant hire, tool hire, lifting equipment, welfare units, pumps or similar solutions Excellent communication and relationship-building abilities A proactive and target-driven approach Strong commercial awareness and negotiation skills A full UK driving license This opportunity would suit a motivated Sales Representative who enjoys building long-term customer relationships while actively developing new business opportunities. To be successful in this role, you may have worked as a: Area Sales Manager, Business Development Manager, Account Manager, Territory Sales Manager, Regional Sales Executive, Field Sales Executive, External Sales Representative, Hire Sales Manager, Construction Sales Executive, Plant Hire Sales Executive. Next Steps If you are an experienced Sales Representative seeking a rewarding opportunity with excellent earning potential and career development prospects, apply today. We encourage applications from all backgrounds and are committed to promoting equal opportunities throughout the recruitment process.
Assistant Service Manager Commercial Vehicle Dealership Circa £35,000 basic with OTE £49,600 £66,800 Manchester Permanent / Full Time Working Hours: Monday to Friday: 8:00am 6:00pm 1 in 3 Saturdays 8:00am 1:00pm Join a Busy Aftersales Department We are seeking a highly organised, resilient, and people-focused Assistant Service Manager to support the leadership and daily operation of a busy, commercial vehicle dealership service department. This is a demanding but rewarding role within a fast-paced dealership with career progression opportunities. Working closely with the Service Manager, you will play a key role in leading, motivating, and developing a team of automotive professionals while ensuring operational excellence, outstanding customer satisfaction, and strong departmental performance. Key Responsibilities: Leadership & Team Management Support the Service Manager in leading, managing, and motivating the service and aftersales teams. Help foster a high-performance culture where success is recognised, rewarded, and underperformance is effectively managed. Coach, mentor, and support team members to maximise individual and departmental performance. Ensure the department is adequately resourced to meet customer demand and operational requirements. Promote a positive, collaborative working environment focused on continuous improvement. Service Department Operations Support the day-to-day management of the service department in a busy dealership environment. Supervise and support the front-of-house aftersales team, ensuring exceptional customer service standards are maintained. Assist with workshop loading, job allocation, and resource planning to maximise productivity and efficiency. Monitor departmental workflows and proactively address operational challenges. Work closely with senior management to identify and implement operational improvements. Customer Experience Ensure consistently high levels of customer satisfaction and service delivery. Handle customer concerns, complaints, and queries professionally, effectively resolving issues and maintaining positive customer relationships. Drive a customer-first culture throughout the department. Support the achievement of manufacturer and dealership customer satisfaction targets. Performance & Reporting Assist with departmental reporting in line with group and manufacturer requirements. Monitor productivity, efficiency, and key performance indicators (KPIs). Support departmental revenue growth through effective upselling and service retention initiatives. Contribute to achieving departmental financial and operational targets. Compliance & Standards Ensure all manufacturer, company, and industry standards, processes, and procedures are consistently followed. Maintain compliance with health and safety requirements and dealership policies. Support continuous process improvement initiatives to enhance efficiency and customer experience. About You The successful candidate will be: An experienced automotive aftersales professional with supervisory or management experience - this is essential. Highly organised and capable of thriving in a demanding, fast-paced environment. A strong communicator with excellent customer handling and conflict resolution skills. Passionate about developing and supporting teams to achieve success. Commercially aware, with a focus on productivity, efficiency, and customer satisfaction. Resilient under pressure and able to effectively prioritise competing demands. Experienced in workshop planning, job allocation, and performance management. Committed to maintaining high standards and delivering exceptional customer experiences. To find out more about this Assistant Service Manager vacancy, please apply to Adam Curtis of ACS Automotive Recruitment Consultancy today!
Jul 15, 2026
Full time
Assistant Service Manager Commercial Vehicle Dealership Circa £35,000 basic with OTE £49,600 £66,800 Manchester Permanent / Full Time Working Hours: Monday to Friday: 8:00am 6:00pm 1 in 3 Saturdays 8:00am 1:00pm Join a Busy Aftersales Department We are seeking a highly organised, resilient, and people-focused Assistant Service Manager to support the leadership and daily operation of a busy, commercial vehicle dealership service department. This is a demanding but rewarding role within a fast-paced dealership with career progression opportunities. Working closely with the Service Manager, you will play a key role in leading, motivating, and developing a team of automotive professionals while ensuring operational excellence, outstanding customer satisfaction, and strong departmental performance. Key Responsibilities: Leadership & Team Management Support the Service Manager in leading, managing, and motivating the service and aftersales teams. Help foster a high-performance culture where success is recognised, rewarded, and underperformance is effectively managed. Coach, mentor, and support team members to maximise individual and departmental performance. Ensure the department is adequately resourced to meet customer demand and operational requirements. Promote a positive, collaborative working environment focused on continuous improvement. Service Department Operations Support the day-to-day management of the service department in a busy dealership environment. Supervise and support the front-of-house aftersales team, ensuring exceptional customer service standards are maintained. Assist with workshop loading, job allocation, and resource planning to maximise productivity and efficiency. Monitor departmental workflows and proactively address operational challenges. Work closely with senior management to identify and implement operational improvements. Customer Experience Ensure consistently high levels of customer satisfaction and service delivery. Handle customer concerns, complaints, and queries professionally, effectively resolving issues and maintaining positive customer relationships. Drive a customer-first culture throughout the department. Support the achievement of manufacturer and dealership customer satisfaction targets. Performance & Reporting Assist with departmental reporting in line with group and manufacturer requirements. Monitor productivity, efficiency, and key performance indicators (KPIs). Support departmental revenue growth through effective upselling and service retention initiatives. Contribute to achieving departmental financial and operational targets. Compliance & Standards Ensure all manufacturer, company, and industry standards, processes, and procedures are consistently followed. Maintain compliance with health and safety requirements and dealership policies. Support continuous process improvement initiatives to enhance efficiency and customer experience. About You The successful candidate will be: An experienced automotive aftersales professional with supervisory or management experience - this is essential. Highly organised and capable of thriving in a demanding, fast-paced environment. A strong communicator with excellent customer handling and conflict resolution skills. Passionate about developing and supporting teams to achieve success. Commercially aware, with a focus on productivity, efficiency, and customer satisfaction. Resilient under pressure and able to effectively prioritise competing demands. Experienced in workshop planning, job allocation, and performance management. Committed to maintaining high standards and delivering exceptional customer experiences. To find out more about this Assistant Service Manager vacancy, please apply to Adam Curtis of ACS Automotive Recruitment Consultancy today!
Customer Success Account Manager (High Growth Digital Agency), Up to 40,000 base + 6000 Bonus + Gym Membership + Other Great Perks This Isn't Just Another Customer Account Manager Role ! Are you the kind of person who loves building relationships, solving problems, creating opportunities and making a real impact? Do you thrive when you're trusted to take ownership, influence outcomes and become the person clients genuinely rely on? If so, this Customer Success Account Manager opportunity could be exactly what you've been looking for. We are recruiting for a fast-growing digital agency seeking an ambitious Customer Success Account Manager to become the trusted partner for a portfolio of valued clients. This is a role where you'll have the freedom to shape processes, improve the client experience and contribute directly to business growth. The Opportunity: As a Customer Success Account Manager, you'll be responsible for developing strong client relationships, driving client satisfaction, increasing retention and identifying opportunities to grow accounts. You'll act as the bridge between clients and internal teams, ensuring projects are delivered successfully while helping clients achieve their goals. This is an ideal opportunity for someone who enjoys combining relationship management, commercial thinking and problem-solving in a fast-paced digital environment. What You'll Be Doing Managing and developing relationships with a portfolio of clients Becoming the primary point of contact and trusted advisor Leading onboarding and ensuring an exceptional client experience Conducting regular client reviews and strategy discussions Identifying opportunities to grow accounts and increase revenue Driving client retention and proactively managing risks Working closely with delivery, marketing and operational teams Managing client communications and resolving issues quickly and professionally Monitoring performance metrics and providing actionable insights Helping build and improve scalable client success processes What We're Looking For Previous experience in Account Management, Customer Success, Client Services or a similar client-facing role A proven track record of building strong client relationships Experience improving client retention and growing accounts Excellent communication and stakeholder management skills Strong organisational skills and attention to detail A proactive, solutions-focused mindset The confidence to work independently and take ownership Benefits 28 days annual leave including public holidays Gym membership Workplace pension Learning & development budget Hybrid working opportunities Regular team events and social activities Genuine career progression within a growing digital agency Ready for Your Next Challenge? If you're looking for a Customer Success Account Manager role where your ideas matter, your impact is visible and your career can accelerate, we'd love to hear from you.
Jul 15, 2026
Full time
Customer Success Account Manager (High Growth Digital Agency), Up to 40,000 base + 6000 Bonus + Gym Membership + Other Great Perks This Isn't Just Another Customer Account Manager Role ! Are you the kind of person who loves building relationships, solving problems, creating opportunities and making a real impact? Do you thrive when you're trusted to take ownership, influence outcomes and become the person clients genuinely rely on? If so, this Customer Success Account Manager opportunity could be exactly what you've been looking for. We are recruiting for a fast-growing digital agency seeking an ambitious Customer Success Account Manager to become the trusted partner for a portfolio of valued clients. This is a role where you'll have the freedom to shape processes, improve the client experience and contribute directly to business growth. The Opportunity: As a Customer Success Account Manager, you'll be responsible for developing strong client relationships, driving client satisfaction, increasing retention and identifying opportunities to grow accounts. You'll act as the bridge between clients and internal teams, ensuring projects are delivered successfully while helping clients achieve their goals. This is an ideal opportunity for someone who enjoys combining relationship management, commercial thinking and problem-solving in a fast-paced digital environment. What You'll Be Doing Managing and developing relationships with a portfolio of clients Becoming the primary point of contact and trusted advisor Leading onboarding and ensuring an exceptional client experience Conducting regular client reviews and strategy discussions Identifying opportunities to grow accounts and increase revenue Driving client retention and proactively managing risks Working closely with delivery, marketing and operational teams Managing client communications and resolving issues quickly and professionally Monitoring performance metrics and providing actionable insights Helping build and improve scalable client success processes What We're Looking For Previous experience in Account Management, Customer Success, Client Services or a similar client-facing role A proven track record of building strong client relationships Experience improving client retention and growing accounts Excellent communication and stakeholder management skills Strong organisational skills and attention to detail A proactive, solutions-focused mindset The confidence to work independently and take ownership Benefits 28 days annual leave including public holidays Gym membership Workplace pension Learning & development budget Hybrid working opportunities Regular team events and social activities Genuine career progression within a growing digital agency Ready for Your Next Challenge? If you're looking for a Customer Success Account Manager role where your ideas matter, your impact is visible and your career can accelerate, we'd love to hear from you.
We are actively looking to engage shipping, freight and European transport professionals with as passion for freight forwarding for a new role as a Freight Forwarder (air, sea and road) in Birmingham, West Midlands. Client Details My client is a SME freight forwarding business, with huge ambitions for growth, in the freight & shipping industry. You will be joining a fast-pace environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. My client focuses on searching air freight, sea freight & road freight solutions, which are both cost effective & time sensitive. Job Description As a Freight Forwarder you will report in to the International Shipping & Freight Manager on a daily basis. You will be responsible for the following areas for responsibility across the Birmingham, West Midlands office: Managing the pricing, quoting, booking and file monitoring of freight across import & export across air, sea & road freight. Manage air, sea & ocean freight import and export bookings including pricing, quotations, end-to-end shipping and customs documentations. Develop and build relationships to ensure a high level of customer service is provided to clients with a knowledge of the clients business requirements Informing customers are about the freight prices, port charges, cost of special documents, insurance prices as well as prices for handling the goods. Handling customs entries (EUR1's / ATR1's) and arranging billings for VAT/Duties Documents of Operations and transportation (booking, airway bills and loading confirmation) Nominating carriers, airlines and GSA in-line with rates, OTIF value and customer requirements in line with a variety of INCOTerms. The Ideal Candidate The successful candidate will have an expansive background in either air, sea or road freight forwarding. The ideal Freight Forwarder will have the following skills and experience: 2+ year's experience in freight forwarding, transport planning Experience of pricing, quotation and planning customer deliveries across air, sea or road freight forwarding Desirable experience of customs compliance (not essential) Excellent customer service experience Knowledge of INCOTerms is advantageous Commutable to Birmingham, Birmingham on a hybrid basis What's On Offer? 35,000- 42,000 32 days annual leave 10% - 15% company bonus / profit share Comprehensive company benefits account. World-class training & development and large opportunities to progress.
Jul 15, 2026
Full time
We are actively looking to engage shipping, freight and European transport professionals with as passion for freight forwarding for a new role as a Freight Forwarder (air, sea and road) in Birmingham, West Midlands. Client Details My client is a SME freight forwarding business, with huge ambitions for growth, in the freight & shipping industry. You will be joining a fast-pace environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. My client focuses on searching air freight, sea freight & road freight solutions, which are both cost effective & time sensitive. Job Description As a Freight Forwarder you will report in to the International Shipping & Freight Manager on a daily basis. You will be responsible for the following areas for responsibility across the Birmingham, West Midlands office: Managing the pricing, quoting, booking and file monitoring of freight across import & export across air, sea & road freight. Manage air, sea & ocean freight import and export bookings including pricing, quotations, end-to-end shipping and customs documentations. Develop and build relationships to ensure a high level of customer service is provided to clients with a knowledge of the clients business requirements Informing customers are about the freight prices, port charges, cost of special documents, insurance prices as well as prices for handling the goods. Handling customs entries (EUR1's / ATR1's) and arranging billings for VAT/Duties Documents of Operations and transportation (booking, airway bills and loading confirmation) Nominating carriers, airlines and GSA in-line with rates, OTIF value and customer requirements in line with a variety of INCOTerms. The Ideal Candidate The successful candidate will have an expansive background in either air, sea or road freight forwarding. The ideal Freight Forwarder will have the following skills and experience: 2+ year's experience in freight forwarding, transport planning Experience of pricing, quotation and planning customer deliveries across air, sea or road freight forwarding Desirable experience of customs compliance (not essential) Excellent customer service experience Knowledge of INCOTerms is advantageous Commutable to Birmingham, Birmingham on a hybrid basis What's On Offer? 35,000- 42,000 32 days annual leave 10% - 15% company bonus / profit share Comprehensive company benefits account. World-class training & development and large opportunities to progress.
International Sales Account Manager LOCATION Colchester, Essex - 100% Office-based THE COMPANY Our client is a growing international procurement and supply chain business, providing sourcing and purchasing solutions to customers operating across the engineering sectors. This is an exciting opportunity to join a fast-paced commercial team where you'll manage supplier relationships, negotiate competitive pricing, source specialist products from global suppliers and deliver outstanding customer service to industrial clients worldwide. THE JOB As a Sales Account Manager, you will be responsible for managing the complete procurement process, from customer enquiry through to supplier sourcing, quotation, negotiation and order placement. Working closely with customers, suppliers and internal departments, you will deliver commercially competitive procurement solutions while maintaining exceptional levels of customer service and ensuring projects are delivered on time. Key Responsibilities: Source products from UK and international suppliers Build and develop long-term supplier and customer relationships Obtain and evaluate supplier quotations Negotiate pricing, commercial terms, lead times and delivery schedules Prepare accurate and competitive quotations for customers Manage purchase orders through to successful completion Analyse technical customer requirements and identify suitable sourcing solutions Challenge supplier pricing to maximise value and profitability Provide technical and commercial support to customers and suppliers Work closely with Sales, Operations and Finance teams to ensure excellent customer service Ensure compliance with customer specifications, procurement procedures and quality standards Monitor supplier performance and maintain high levels of service delivery Achieve individual KPIs, procurement targets and sales objectives Maintain accurate purchasing records and procurement documentation CANDIDATE PROFILE Fluent English Previous experience in Sales, Account Managing or Buying, Procurement, Purchasing, Supply Chain or Strategic Sourcing but all experiences in work will be considered Excellent negotiation and supplier management skills Strong commercial awareness Outstanding organisational and time management abilities Ability to manage multiple quotations, orders and deadlines simultaneously Excellent verbal and written communication skills Professional telephone manner High attention to detail Strong analytical and problem-solving skills Ability to work independently while contributing to a collaborative team environment SALARY & BENEFITS £30,000 salary - £35,000 Performance-related bonus opportunities Company pension scheme, Employee Assistance Programme (EAP), Flexible working arrangements, Ongoing professional development and training, Career progression opportunities, Supportive and collaborative team culture, Opportunity to work with global suppliers and international customers APPLY NOW If you're looking to advance your international career, please submit your CV ! CONTACT Jonathan Grimes :
Jul 15, 2026
Full time
International Sales Account Manager LOCATION Colchester, Essex - 100% Office-based THE COMPANY Our client is a growing international procurement and supply chain business, providing sourcing and purchasing solutions to customers operating across the engineering sectors. This is an exciting opportunity to join a fast-paced commercial team where you'll manage supplier relationships, negotiate competitive pricing, source specialist products from global suppliers and deliver outstanding customer service to industrial clients worldwide. THE JOB As a Sales Account Manager, you will be responsible for managing the complete procurement process, from customer enquiry through to supplier sourcing, quotation, negotiation and order placement. Working closely with customers, suppliers and internal departments, you will deliver commercially competitive procurement solutions while maintaining exceptional levels of customer service and ensuring projects are delivered on time. Key Responsibilities: Source products from UK and international suppliers Build and develop long-term supplier and customer relationships Obtain and evaluate supplier quotations Negotiate pricing, commercial terms, lead times and delivery schedules Prepare accurate and competitive quotations for customers Manage purchase orders through to successful completion Analyse technical customer requirements and identify suitable sourcing solutions Challenge supplier pricing to maximise value and profitability Provide technical and commercial support to customers and suppliers Work closely with Sales, Operations and Finance teams to ensure excellent customer service Ensure compliance with customer specifications, procurement procedures and quality standards Monitor supplier performance and maintain high levels of service delivery Achieve individual KPIs, procurement targets and sales objectives Maintain accurate purchasing records and procurement documentation CANDIDATE PROFILE Fluent English Previous experience in Sales, Account Managing or Buying, Procurement, Purchasing, Supply Chain or Strategic Sourcing but all experiences in work will be considered Excellent negotiation and supplier management skills Strong commercial awareness Outstanding organisational and time management abilities Ability to manage multiple quotations, orders and deadlines simultaneously Excellent verbal and written communication skills Professional telephone manner High attention to detail Strong analytical and problem-solving skills Ability to work independently while contributing to a collaborative team environment SALARY & BENEFITS £30,000 salary - £35,000 Performance-related bonus opportunities Company pension scheme, Employee Assistance Programme (EAP), Flexible working arrangements, Ongoing professional development and training, Career progression opportunities, Supportive and collaborative team culture, Opportunity to work with global suppliers and international customers APPLY NOW If you're looking to advance your international career, please submit your CV ! CONTACT Jonathan Grimes :
Temporary Scheme Manager/concierge Birmingham £15.00-£17.00 p/h X2 5 hour shifts per week Acting as a lone worker to provide day-to-day management of an independent living scheme(s) of mixed tenure for older persons. Managing risk, compliance and change (Health and Safety, Fire, Safeguarding etc.). Background Checks: Basic DBS, plus Social Media Check Main Duties and Responsibilities Undertake weekly well being calls to residents who opt into the service. Carry out and record a settling in visit with new residents. Attendance, where necessary, to Resident Meetings to engage with residents about where they live/building related issues and/or signposting to appropriate support Undertake and accurately record compliance checks at scheme on a weekly basis including Fire Risk and Fire Safety, ensuring all Fire Risk Actions are completed on time to a high standard and working closely and collaboratively with colleagues to achieve these. Ensure all areas of health and safety around the scheme are managed effectively, ensuring that schemes are safe and compliant with all regulatory and contractual requirements. Promote Fire Safety, Health and Safety to customers. Ensure GDPR compliance of all documentation/communication. To take responsibility for and monitor the day-to-day administration of the service, including housekeeping, ordering of supplies, notification of repairs and arrangements for replacements, as required. Ensure the scheme is a great place to live by conducting regular inspections and ensuring contractors meet customer needs and deliver against specification. To provide cover for absent Scheme Managers. Respond to complaints or breaches of agreements/leases. Support the process of successful assignment/purchase of properties to new occupants, including interviewing prospective buyers and liaison with estate agents/solicitors. Regular travel to Midland Heart's Head Office in Birmingham for training and meetings is required. Contract Management Oversee management of planned and unplanned programs of work; ensuring compliance and adherence to quality standards. To contribute to the effective contract management of designated contracts to ensure value for money and delivery of business and service objectives. Ensure regular contractual estate management inspections are undertaken and any breach of contracts are escalated accordingly with the relevant contractor and if appropriate, through the internal contract management escalation process. Ensure customers are aware of the specification of contracts and the outcome of the completed inspections. Formulate action plans with the relevant contractor where agreed specifications are breached. Participate in the management and procurement of environmental and maintenance contracts. Work with the procurement team to develop tenders for contracts where there are not suitable contractors in place to meet the needs of the scheme. Financial and Budget Management Ensure all capital expenditure requirements are delivered to timescale and remains within agreed budget levels. To monitor local spend at scheme throughout the financial year and to work with Managers and Governance Officers to review this at the financial year end of the scheme. Ensure compliance by raising purchase order numbers, prior to works being carried out, through relevant software. Ensure compliance with Midland Heart Policies and Procedures. To represent Midland Heart as Managing Agent at internal and external meetings in a professional manner. To take accurate minutes at meetings and circulate those to attendees in a timely manner. Build effective and constructive relationships with organisation staff and work effectively with other members of the Midland Heart support functions. Complete all mandatory training and any additional training relevant to your job role Day to Day supervision of a part-time Administrator
Jul 15, 2026
Seasonal
Temporary Scheme Manager/concierge Birmingham £15.00-£17.00 p/h X2 5 hour shifts per week Acting as a lone worker to provide day-to-day management of an independent living scheme(s) of mixed tenure for older persons. Managing risk, compliance and change (Health and Safety, Fire, Safeguarding etc.). Background Checks: Basic DBS, plus Social Media Check Main Duties and Responsibilities Undertake weekly well being calls to residents who opt into the service. Carry out and record a settling in visit with new residents. Attendance, where necessary, to Resident Meetings to engage with residents about where they live/building related issues and/or signposting to appropriate support Undertake and accurately record compliance checks at scheme on a weekly basis including Fire Risk and Fire Safety, ensuring all Fire Risk Actions are completed on time to a high standard and working closely and collaboratively with colleagues to achieve these. Ensure all areas of health and safety around the scheme are managed effectively, ensuring that schemes are safe and compliant with all regulatory and contractual requirements. Promote Fire Safety, Health and Safety to customers. Ensure GDPR compliance of all documentation/communication. To take responsibility for and monitor the day-to-day administration of the service, including housekeeping, ordering of supplies, notification of repairs and arrangements for replacements, as required. Ensure the scheme is a great place to live by conducting regular inspections and ensuring contractors meet customer needs and deliver against specification. To provide cover for absent Scheme Managers. Respond to complaints or breaches of agreements/leases. Support the process of successful assignment/purchase of properties to new occupants, including interviewing prospective buyers and liaison with estate agents/solicitors. Regular travel to Midland Heart's Head Office in Birmingham for training and meetings is required. Contract Management Oversee management of planned and unplanned programs of work; ensuring compliance and adherence to quality standards. To contribute to the effective contract management of designated contracts to ensure value for money and delivery of business and service objectives. Ensure regular contractual estate management inspections are undertaken and any breach of contracts are escalated accordingly with the relevant contractor and if appropriate, through the internal contract management escalation process. Ensure customers are aware of the specification of contracts and the outcome of the completed inspections. Formulate action plans with the relevant contractor where agreed specifications are breached. Participate in the management and procurement of environmental and maintenance contracts. Work with the procurement team to develop tenders for contracts where there are not suitable contractors in place to meet the needs of the scheme. Financial and Budget Management Ensure all capital expenditure requirements are delivered to timescale and remains within agreed budget levels. To monitor local spend at scheme throughout the financial year and to work with Managers and Governance Officers to review this at the financial year end of the scheme. Ensure compliance by raising purchase order numbers, prior to works being carried out, through relevant software. Ensure compliance with Midland Heart Policies and Procedures. To represent Midland Heart as Managing Agent at internal and external meetings in a professional manner. To take accurate minutes at meetings and circulate those to attendees in a timely manner. Build effective and constructive relationships with organisation staff and work effectively with other members of the Midland Heart support functions. Complete all mandatory training and any additional training relevant to your job role Day to Day supervision of a part-time Administrator
We are looking for an experienced and proactive HR Advisor to join our client's manufacturing business where you will be based at their East Lothian facility. Due to the location of the site it is essential you have access to your own transport. This is an excellent opportunity to become part of a collaborative and supportive team, where you'll play a key role in delivering people-focused HR solutions while continuing to develop your career within a dynamic manufacturing environment. The Role As HR Advisor, you will provide comprehensive HR support across the site, partnering with managers and employees to deliver an exceptional employee experience throughout the full employee lifecycle. Key Responsibilities Manage end-to-end recruitment processes, working closely with hiring managers to attract and secure top talent. Coordinate and continuously improve the company induction programme, collaborating with HR and operational teams to ensure an effective onboarding experience. Support onboarding activities, probation reviews, and annual performance review processes. Coordinate on-the-job training initiatives and support the development of a multi-skilled workforce. Monitor, analyse, and report on key HR metrics, including attendance, probationary reviews, performance management, and employee engagement. Provide guidance and support on performance management matters, including attendance management and underperformance issues. Maintain and update HR systems, ensuring employee records are accurate, compliant, and available to support business planning and decision-making. Deliver efficient and accurate HR administration across all areas of the employee lifecycle. Support and manage grievance and disciplinary processes, including conducting investigations where required. Assist with the processing and management of weekly timesheets to support payroll activities. Contribute to company-wide initiatives, including social events, charity activities, and corporate social responsibility programmes. Participate in HR projects and continuous improvement initiatives across the business. About You To be successful in this role, you will have: A minimum of 2 years' experience in an HR Advisor /Generalist role. A recognised HR qualification (essential). Strong administrative and organisational skills with excellent attention to detail. A professional, discreet, and confidential approach to handling sensitive information. Strong IT skills, including Microsoft Excel, Word, and PowerPoint (Visio would be advantageous). The ability to adapt to changing priorities and effectively manage multiple tasks. A collaborative, customer-focused, and results-driven approach. Excellent communication, presentation, and relationship-building skills. Strong interpersonal skills with the ability to build credibility and influence at all levels of the organisation. The ability to work independently, use initiative, and contribute effectively as part of a team. Additional Information This is a fully site-based position located in East Lothian. Please note that hybrid or remote working is not available for this role.
Jul 15, 2026
Full time
We are looking for an experienced and proactive HR Advisor to join our client's manufacturing business where you will be based at their East Lothian facility. Due to the location of the site it is essential you have access to your own transport. This is an excellent opportunity to become part of a collaborative and supportive team, where you'll play a key role in delivering people-focused HR solutions while continuing to develop your career within a dynamic manufacturing environment. The Role As HR Advisor, you will provide comprehensive HR support across the site, partnering with managers and employees to deliver an exceptional employee experience throughout the full employee lifecycle. Key Responsibilities Manage end-to-end recruitment processes, working closely with hiring managers to attract and secure top talent. Coordinate and continuously improve the company induction programme, collaborating with HR and operational teams to ensure an effective onboarding experience. Support onboarding activities, probation reviews, and annual performance review processes. Coordinate on-the-job training initiatives and support the development of a multi-skilled workforce. Monitor, analyse, and report on key HR metrics, including attendance, probationary reviews, performance management, and employee engagement. Provide guidance and support on performance management matters, including attendance management and underperformance issues. Maintain and update HR systems, ensuring employee records are accurate, compliant, and available to support business planning and decision-making. Deliver efficient and accurate HR administration across all areas of the employee lifecycle. Support and manage grievance and disciplinary processes, including conducting investigations where required. Assist with the processing and management of weekly timesheets to support payroll activities. Contribute to company-wide initiatives, including social events, charity activities, and corporate social responsibility programmes. Participate in HR projects and continuous improvement initiatives across the business. About You To be successful in this role, you will have: A minimum of 2 years' experience in an HR Advisor /Generalist role. A recognised HR qualification (essential). Strong administrative and organisational skills with excellent attention to detail. A professional, discreet, and confidential approach to handling sensitive information. Strong IT skills, including Microsoft Excel, Word, and PowerPoint (Visio would be advantageous). The ability to adapt to changing priorities and effectively manage multiple tasks. A collaborative, customer-focused, and results-driven approach. Excellent communication, presentation, and relationship-building skills. Strong interpersonal skills with the ability to build credibility and influence at all levels of the organisation. The ability to work independently, use initiative, and contribute effectively as part of a team. Additional Information This is a fully site-based position located in East Lothian. Please note that hybrid or remote working is not available for this role.
Since its inception in 2005, Evolve has been driven by a commitment to revolutionise the support provided to hard-working multi-site brands often overlooked by traditional technology providers. Our tailored approach addresses the unique challenges faced by these brands, emphasising exceptional technical support and customer service. This covers GDPR Compliant Guest Wi-Fi, SD WAN Networks, Managed Wi-Fi/LAN Infrastructure, Broadband / Leased Lines, Network Security, PCI Consultancy, and structured cabling. Job Summary The Service Desk Manager will lead and manage the 1st Line Support Team, ensuring the effective and efficient delivery of IT support services to internal and external stakeholders. The role involves overseeing service desk operations, maintaining service levels, and driving continuous improvement within the support function. The successful candidate will work within ITIL best practices, ensuring compliance, performance monitoring, and customer satisfaction across all service delivery activities. Key Accountabilities Lead and support the 1st Line IT Support team. Oversee daily service desk operations and ticket management. Ensure SLAs and service performance targets are achieved. Manage Priority One incidents and drive issue resolution. Identify and implement service improvements. Maintain strong stakeholder and vendor relationships. Ensure compliance with ITIL standards, security policies, and best practices. About you: Essential Proven experience in managing a service desk or IT support function. Strong leadership, communication, and interpersonal skills. Demonstrated knowledge of ITIL and service management frameworks. Experience with performance monitoring, KPI tracking, and SLA management. Ability to manage high-pressure incidents and escalate appropriately. Familiarity with vendor management and third-party service delivery. Desirable ITIL Foundation (or higher) certification. Experience with ITSM tools such as ServiceNow, Freshservice, or similar. Understanding of information security principles and compliance frameworks (e.g., ISO27001, GDPR). Why Evolve? At Evolve, you'll be joining a dynamic and passionate team that's committed to building something special. We offer a competitive compensation package, a collaborative work environment, and the opportunity to make a real impact on our company's success. We have created a working environment where you can be yourself and give your all. You will be called on to out-think the competition and work closely with your colleagues to produce innovative ideas and deliver impressive results for our customers. This is your chance to be effective, and impressive performance will take you far. To find out more information about what its like to work for us and our benefits, visit our website Evolve is an Equal Opportunity Employer
Jul 15, 2026
Full time
Since its inception in 2005, Evolve has been driven by a commitment to revolutionise the support provided to hard-working multi-site brands often overlooked by traditional technology providers. Our tailored approach addresses the unique challenges faced by these brands, emphasising exceptional technical support and customer service. This covers GDPR Compliant Guest Wi-Fi, SD WAN Networks, Managed Wi-Fi/LAN Infrastructure, Broadband / Leased Lines, Network Security, PCI Consultancy, and structured cabling. Job Summary The Service Desk Manager will lead and manage the 1st Line Support Team, ensuring the effective and efficient delivery of IT support services to internal and external stakeholders. The role involves overseeing service desk operations, maintaining service levels, and driving continuous improvement within the support function. The successful candidate will work within ITIL best practices, ensuring compliance, performance monitoring, and customer satisfaction across all service delivery activities. Key Accountabilities Lead and support the 1st Line IT Support team. Oversee daily service desk operations and ticket management. Ensure SLAs and service performance targets are achieved. Manage Priority One incidents and drive issue resolution. Identify and implement service improvements. Maintain strong stakeholder and vendor relationships. Ensure compliance with ITIL standards, security policies, and best practices. About you: Essential Proven experience in managing a service desk or IT support function. Strong leadership, communication, and interpersonal skills. Demonstrated knowledge of ITIL and service management frameworks. Experience with performance monitoring, KPI tracking, and SLA management. Ability to manage high-pressure incidents and escalate appropriately. Familiarity with vendor management and third-party service delivery. Desirable ITIL Foundation (or higher) certification. Experience with ITSM tools such as ServiceNow, Freshservice, or similar. Understanding of information security principles and compliance frameworks (e.g., ISO27001, GDPR). Why Evolve? At Evolve, you'll be joining a dynamic and passionate team that's committed to building something special. We offer a competitive compensation package, a collaborative work environment, and the opportunity to make a real impact on our company's success. We have created a working environment where you can be yourself and give your all. You will be called on to out-think the competition and work closely with your colleagues to produce innovative ideas and deliver impressive results for our customers. This is your chance to be effective, and impressive performance will take you far. To find out more information about what its like to work for us and our benefits, visit our website Evolve is an Equal Opportunity Employer
Project Manager - Strategic Government Programme Delivery Location: United Kingdom (hybrid working - office and remote options available) Travel: UK and occasional European travel required My client is looking for an experienced Project Manager to take responsibility for a key workstream within a major, strategically important UK government programme operating within a global organisation. This role acts as a critical interface between UK government stakeholders, international headquarters in Germany, internal teams, and external partners. You will be embedded within a UK-based team while also working closely with global programme leadership and managing relationships with international suppliers and local contractors. The successful candidate will bring strong project governance capability combined with the ability to operate effectively in a complex, multicultural, and highly regulated environment. This is a hybrid role with a mix of office-based and remote working. The role requires flexibility to travel within the UK and occasionally across Europe in support of project delivery and stakeholder engagement. For candidates looking to work on a high-impact government programme within a complex international setting, this role offers significant scope for responsibility and visibility. Key Responsibilities Project Delivery & Execution Lead delivery across a major part of a complex government project lifecycle. Coordinate internal teams, suppliers, and contractors to ensure milestones are achieved. Apply structured project governance to support consistent execution and reporting. Identify and mitigate operational, technical, security, and logistical risks. Financial & Budget Control Take ownership of project-level budget management. Monitor costs, manage forecasts, and prevent budget overruns. Ensure transparent financial reporting to international headquarters. Support procurement activities and manage associated financial risks. Stakeholder & Government Engagement Build and maintain strong relationships with UK government stakeholders, customers, and partners. Represent the organisation in formal meetings, presentations, and stakeholder forums. Navigate regulatory and administrative processes to support approvals and delivery progress. Manage stakeholder expectations and escalate issues where required. International Interface & Corporate Governance Act as a key point of contact between UK operations and international headquarters in Germany. Provide clear and structured reporting on progress, risks, dependencies, and financial performance. Translate local delivery challenges into clear insights for senior leadership decision-making. Operate effectively within international governance frameworks, processes, and reporting structures. Matrix Collaboration & Internal Coordination Work closely with cross-functional teams contributing to project delivery. Align priorities, timelines, and resources across departments without direct line authority. Manage competing priorities through influence, negotiation, and relationship management. Clearly communicate project rationale and objectives to ensure alignment and engagement. About You You will be an experienced Project Manager with a proven track record delivering large-scale, complex projects, ideally within government or similarly regulated environments. You will have: Demonstrable experience managing high-complexity projects end-to-end. Strong background working within international corporate environments. Proven ability to manage suppliers and contractors across multiple countries and time zones. Experience owning and controlling significant project budgets. Strong matrix management capability, delivering through influence rather than direct authority. Excellent written and verbal communication skills in English, including reporting and stakeholder engagement. Experience working with technical teams and IT-enabled deliverables. Knowledge of project methodologies such as PRINCE2, PMP, or equivalent (certification advantageous).
Jul 15, 2026
Full time
Project Manager - Strategic Government Programme Delivery Location: United Kingdom (hybrid working - office and remote options available) Travel: UK and occasional European travel required My client is looking for an experienced Project Manager to take responsibility for a key workstream within a major, strategically important UK government programme operating within a global organisation. This role acts as a critical interface between UK government stakeholders, international headquarters in Germany, internal teams, and external partners. You will be embedded within a UK-based team while also working closely with global programme leadership and managing relationships with international suppliers and local contractors. The successful candidate will bring strong project governance capability combined with the ability to operate effectively in a complex, multicultural, and highly regulated environment. This is a hybrid role with a mix of office-based and remote working. The role requires flexibility to travel within the UK and occasionally across Europe in support of project delivery and stakeholder engagement. For candidates looking to work on a high-impact government programme within a complex international setting, this role offers significant scope for responsibility and visibility. Key Responsibilities Project Delivery & Execution Lead delivery across a major part of a complex government project lifecycle. Coordinate internal teams, suppliers, and contractors to ensure milestones are achieved. Apply structured project governance to support consistent execution and reporting. Identify and mitigate operational, technical, security, and logistical risks. Financial & Budget Control Take ownership of project-level budget management. Monitor costs, manage forecasts, and prevent budget overruns. Ensure transparent financial reporting to international headquarters. Support procurement activities and manage associated financial risks. Stakeholder & Government Engagement Build and maintain strong relationships with UK government stakeholders, customers, and partners. Represent the organisation in formal meetings, presentations, and stakeholder forums. Navigate regulatory and administrative processes to support approvals and delivery progress. Manage stakeholder expectations and escalate issues where required. International Interface & Corporate Governance Act as a key point of contact between UK operations and international headquarters in Germany. Provide clear and structured reporting on progress, risks, dependencies, and financial performance. Translate local delivery challenges into clear insights for senior leadership decision-making. Operate effectively within international governance frameworks, processes, and reporting structures. Matrix Collaboration & Internal Coordination Work closely with cross-functional teams contributing to project delivery. Align priorities, timelines, and resources across departments without direct line authority. Manage competing priorities through influence, negotiation, and relationship management. Clearly communicate project rationale and objectives to ensure alignment and engagement. About You You will be an experienced Project Manager with a proven track record delivering large-scale, complex projects, ideally within government or similarly regulated environments. You will have: Demonstrable experience managing high-complexity projects end-to-end. Strong background working within international corporate environments. Proven ability to manage suppliers and contractors across multiple countries and time zones. Experience owning and controlling significant project budgets. Strong matrix management capability, delivering through influence rather than direct authority. Excellent written and verbal communication skills in English, including reporting and stakeholder engagement. Experience working with technical teams and IT-enabled deliverables. Knowledge of project methodologies such as PRINCE2, PMP, or equivalent (certification advantageous).
National Account Manager - Maunfacturer of Industrial Equipment & Consumables UK Wide with National Travel Birmingham Manchester London Bristol Leeds 55,000 - 60,000 Basic Salary OTE 15,000 Electric Company Car Benefits Are you an experienced BDM with a proven track record of winning new business and developing accounts within Industrial End Users and Distribution channels? Do you thrive on the hunt for new business whilst also building and managing long-term relationships with key accounts? If so, read on for this exciting opportunity with an established manufacturer of industrial equipment and consumables targeting industrial end users and distributors across the UK. Your Role as National Account Manager Responsible for sourcing, growing and developing national and key accounts across the UK with a focus on industrial end users and distribution channels New business focused - generating, landing and expanding accounts across the UK Liaising with potential customers at various levels including board, procurement and purchasing departments Join an established business at an exciting time as they look to significantly grow their presence in the industrial market Ideal Background for the National Account Manager Proven success as a BDM selling industrial equipment, consumables or related products into industrial end users and/or distribution Experience winning and managing large accounts within industrial markets A hunter mentality - confident, driven and energised by new business Personable, memorable and able to build strong long-term relationships Experienced in landing and expanding new accounts Full UK driving licence Right to work in the UK indefinitely - sponsorship will not be provided The Company Recruiting for the National Account Manager This established manufacturer has over 60 years of industry experience delivering a wide range of quality industrial equipment and consumables. With a strong reputation built over decades, the business is now looking for a driven BDM to help them reach the next level and significantly grow their presence with industrial end users and distributors across the UK. The Package for the National Account Manager 55,000 - 60,000 Basic Salary 15,000 OTE (uncapped) Electric Company Car Pension, phone, laptop/tablet Career progression and ongoing training 25 days holiday plus bank holidays Please apply online if you are interested and feel you fit the above criteria. Interviews are being conducted immediately and we welcome applications from driven BDMs with a strong industrial background.
Jul 15, 2026
Full time
National Account Manager - Maunfacturer of Industrial Equipment & Consumables UK Wide with National Travel Birmingham Manchester London Bristol Leeds 55,000 - 60,000 Basic Salary OTE 15,000 Electric Company Car Benefits Are you an experienced BDM with a proven track record of winning new business and developing accounts within Industrial End Users and Distribution channels? Do you thrive on the hunt for new business whilst also building and managing long-term relationships with key accounts? If so, read on for this exciting opportunity with an established manufacturer of industrial equipment and consumables targeting industrial end users and distributors across the UK. Your Role as National Account Manager Responsible for sourcing, growing and developing national and key accounts across the UK with a focus on industrial end users and distribution channels New business focused - generating, landing and expanding accounts across the UK Liaising with potential customers at various levels including board, procurement and purchasing departments Join an established business at an exciting time as they look to significantly grow their presence in the industrial market Ideal Background for the National Account Manager Proven success as a BDM selling industrial equipment, consumables or related products into industrial end users and/or distribution Experience winning and managing large accounts within industrial markets A hunter mentality - confident, driven and energised by new business Personable, memorable and able to build strong long-term relationships Experienced in landing and expanding new accounts Full UK driving licence Right to work in the UK indefinitely - sponsorship will not be provided The Company Recruiting for the National Account Manager This established manufacturer has over 60 years of industry experience delivering a wide range of quality industrial equipment and consumables. With a strong reputation built over decades, the business is now looking for a driven BDM to help them reach the next level and significantly grow their presence with industrial end users and distributors across the UK. The Package for the National Account Manager 55,000 - 60,000 Basic Salary 15,000 OTE (uncapped) Electric Company Car Pension, phone, laptop/tablet Career progression and ongoing training 25 days holiday plus bank holidays Please apply online if you are interested and feel you fit the above criteria. Interviews are being conducted immediately and we welcome applications from driven BDMs with a strong industrial background.
Reports To : Technical Support Manager Overall purpose of the job: Provide technical mechanical engineering support for Terberg DTS engineers and service support employees. Ensure that acceptable levels of customer satisfaction are achieved by engineering technicians deployed by Terberg to customers sites are trained to the highest standard. Provide effective customer service and build relationships with both internal and external customers. Carry out productive work as required focusing on specialist engine / electrical / diagnostic work throughout all areas. Carry out all necessary technical training of internal technicians. Carry out technical inspections or use technical manuals and diagnostic techniques to find and repair inoperable or defective machine parts, components or systems using a variety of test equipment. For the greater period working without direct supervision, observing all company and site Health & Safety requirements at all times. Responsibilities: To ensure quality assurance and health and safety policies are implemented and adhered to at all times. To ensure all technical calls are answered and technical information and support is given to the Mobile Service Engineers, as per the escalation process. Support members of the service department to facilitate and resolve any customer disputes regarding technical issues. To work as an effective member of the Service Department. To determine own repair and maintenance techniques, undertake equipment selection, proper materials and to implement the correct safety measures e.g. Eye Protection, suitable clothing etc. To perform all relative administrative procedures to acceptable standards. To perform all inventory procedures relative to the vehicle parts stock to maintain an accurate account of components carried and used. To ensure maintenance and repairs are carried out in accordance with manufacturer s instructions and our Safe System of Work procedures. To understand the Company s Health & Safety Policy and to work safely and co-operate to enable Terberg DTS (UK) Ltd to fulfil its statutory obligations and that all employees are responsible for safety in their own working area. To be prepared to work additional hours when required which may include out of hours call out. To work with all departments, particularly with projects that are being explored or implemented. Undertake any other duties consistent with the purpose of this job or to support the needs of the business. Qualifications / Experience Required: City and Guilds Level 3 Vehicle Mechanical and Electronic Systems Maintenance and Repair Qualification or equivalent qualification. To demonstrate substantial experience in Auto Electrician fault diagnosis and resultant repairs, including the use of electronic diagnostic equipment. To include working experience of a range of heavy goods / specialist vehicle. UK valid driving licence. Desirable Knowledge: Knowledge of current road traffic law i.e. speed limits, van weight restrictions, driver s hours etc. Ensure high standards of preventative maintenance and repairs are actioned in line with manufacturers recommendations/instructions and our Safe System of Work procedures. Knowledge of Terberg Tugs. Knowledge of latest diagnostic systems. Why You ll Love Working Here: 25 days holiday plus Bank Holidays: this is based on a 5 day working week (pro rata to 20 days plus Bank Holidays for a 4 day working week) Enhanced Pension Scheme and DIS Benefit: The company contributes 5% of total salary into our pension scheme, and 3x basic salary Death In Service. Employee Assistance Programme: Access a 24-hour helpline for support with life's challenges, including stress & anxiety, bereavement, relationship advice, tenancy & housing concerns, counselling, financial wellbeing, legal information, substance issues, family matters, childcare support, medical information, and consumer issues. Health Shield Medical Cash Plan: All employees receive membership to a company-funded medical cash plan. This scheme allows you to claim cash back for medical expenses, including prescriptions, dental, optical, physiotherapy, specialist consultations, X-rays, and MRI scans. GP Anytime: Enjoy access to GP services anytime with our online 24/7 appointment service, featuring on-demand appointments, unlimited consultations, no capped appointment times, and convenient prescriptions. Training and Development: We offer mandatory equipment training, a Management Development Programme, and opportunities to upskill through apprenticeships. Cycle to Work Scheme: Save on commuting costs and stay healthy with our cycle to work scheme. Occupational Health Support and Health Surveillance: Ensure your well-being with our comprehensive occupational health support. My Benefits Platform: Enjoy discounts from high street retailers, health & wellness services, entertainment & days out, and home & DIY products. Independent Free Mortgage Advice: Receive free, independent advice on mortgages to help you make informed decisions.
Jul 15, 2026
Full time
Reports To : Technical Support Manager Overall purpose of the job: Provide technical mechanical engineering support for Terberg DTS engineers and service support employees. Ensure that acceptable levels of customer satisfaction are achieved by engineering technicians deployed by Terberg to customers sites are trained to the highest standard. Provide effective customer service and build relationships with both internal and external customers. Carry out productive work as required focusing on specialist engine / electrical / diagnostic work throughout all areas. Carry out all necessary technical training of internal technicians. Carry out technical inspections or use technical manuals and diagnostic techniques to find and repair inoperable or defective machine parts, components or systems using a variety of test equipment. For the greater period working without direct supervision, observing all company and site Health & Safety requirements at all times. Responsibilities: To ensure quality assurance and health and safety policies are implemented and adhered to at all times. To ensure all technical calls are answered and technical information and support is given to the Mobile Service Engineers, as per the escalation process. Support members of the service department to facilitate and resolve any customer disputes regarding technical issues. To work as an effective member of the Service Department. To determine own repair and maintenance techniques, undertake equipment selection, proper materials and to implement the correct safety measures e.g. Eye Protection, suitable clothing etc. To perform all relative administrative procedures to acceptable standards. To perform all inventory procedures relative to the vehicle parts stock to maintain an accurate account of components carried and used. To ensure maintenance and repairs are carried out in accordance with manufacturer s instructions and our Safe System of Work procedures. To understand the Company s Health & Safety Policy and to work safely and co-operate to enable Terberg DTS (UK) Ltd to fulfil its statutory obligations and that all employees are responsible for safety in their own working area. To be prepared to work additional hours when required which may include out of hours call out. To work with all departments, particularly with projects that are being explored or implemented. Undertake any other duties consistent with the purpose of this job or to support the needs of the business. Qualifications / Experience Required: City and Guilds Level 3 Vehicle Mechanical and Electronic Systems Maintenance and Repair Qualification or equivalent qualification. To demonstrate substantial experience in Auto Electrician fault diagnosis and resultant repairs, including the use of electronic diagnostic equipment. To include working experience of a range of heavy goods / specialist vehicle. UK valid driving licence. Desirable Knowledge: Knowledge of current road traffic law i.e. speed limits, van weight restrictions, driver s hours etc. Ensure high standards of preventative maintenance and repairs are actioned in line with manufacturers recommendations/instructions and our Safe System of Work procedures. Knowledge of Terberg Tugs. Knowledge of latest diagnostic systems. Why You ll Love Working Here: 25 days holiday plus Bank Holidays: this is based on a 5 day working week (pro rata to 20 days plus Bank Holidays for a 4 day working week) Enhanced Pension Scheme and DIS Benefit: The company contributes 5% of total salary into our pension scheme, and 3x basic salary Death In Service. Employee Assistance Programme: Access a 24-hour helpline for support with life's challenges, including stress & anxiety, bereavement, relationship advice, tenancy & housing concerns, counselling, financial wellbeing, legal information, substance issues, family matters, childcare support, medical information, and consumer issues. Health Shield Medical Cash Plan: All employees receive membership to a company-funded medical cash plan. This scheme allows you to claim cash back for medical expenses, including prescriptions, dental, optical, physiotherapy, specialist consultations, X-rays, and MRI scans. GP Anytime: Enjoy access to GP services anytime with our online 24/7 appointment service, featuring on-demand appointments, unlimited consultations, no capped appointment times, and convenient prescriptions. Training and Development: We offer mandatory equipment training, a Management Development Programme, and opportunities to upskill through apprenticeships. Cycle to Work Scheme: Save on commuting costs and stay healthy with our cycle to work scheme. Occupational Health Support and Health Surveillance: Ensure your well-being with our comprehensive occupational health support. My Benefits Platform: Enjoy discounts from high street retailers, health & wellness services, entertainment & days out, and home & DIY products. Independent Free Mortgage Advice: Receive free, independent advice on mortgages to help you make informed decisions.
A fantastic opportunity to join the DVSA as a Commercial Category Manager. Client Details This is an exciting opportunity to work in a dynamic role with brilliant self-development and learning opportunities. If not already held, the role holder will be provided with the time and funding to complete their qualification to obtain membership to the Chartered Institute of Procurement and Supply (MCIPS). This membership will also be funded yearly by the organisation while in role. The purpose of this role is to provide DVSA operations with an exemplar commercial experience in line with Government Commercial Function (GCF) best practice, by leading on the delivery of a Commercial Category Management approach.The role holder will be responsible for all stages of the commercial life cycle and will need to be able to show value by providing cost savings and cost avoidance while improving the Category Management function. Senior Commercial Category Managers will work collaboratively with stakeholders on subcategory plans and will be able to determine best routes to market and lifecycle management by delivering a risk-based approach, enabling business-led buying. This role requires superb relationship-building skills in supplier and internal customer relationship environments, where you will influence and negotiate outcomes with stakeholders and maintain collaborative relationships with them.Category Management is recognised as best commercial practice by the Government Commercial Function (Cabinet Office) and supports the DVSA Commercial Strategy. The Category Management approach means that commercial requirements are brigaded into categories by spend and type and managed holistically through the entire commercial cycle (pre-procurement and market engagement; procurement; and contract management and benefits realisation), resulting in improved commercial services to the business and cashable and non-cashable efficiency savings over the whole life of commercial arrangement.The Senior Commercial Category Manager will deliver an effective, and improving, commercial service of one or more sub-categories. There may also be opportunities to develop policy, improve process and deliver an element of assurance to the commercial function & wider DVSA. Description The Senior Commercial Category Manager will deliver an effective, and improving, commercial service of one or more sub-categories. There may also be opportunities to develop policy, improve process and deliver an element of assurance to the commercial function & wider DVSA.Responsibilities include but are not limited to: Leading a team to continue the development of the Category Management approach across DVSA Responsible for team delivery against the strategies. Operate within a regulated public sector commercial environment consistent with the GCF Commercial Operating Standards for Government Operate across one or more sub-categories with a value of c 25m Please see the Candidate Pack attached to this job advert for more information about the role and responsibilities. Profile We are looking for candidates who have experience of the commercial cycle including pre-competitive supplier engagement, supplier selection, tender evaluation, contract award and ongoing contract management. As well as an understanding of the Procurement Act 2023. We'd also like to hear from candidates who are well versed in commercial policy. Candidates will also have experience of the procurement lifecycle within a public sector environment. This will include - Understanding Needs and Sourcing Options, Procurement Process and ongoing Contract and Supplier Management, PCR 2015 Public Procurement Regulations, Strategy and Policy Development, Using Crown Commercial Service frameworks. There is also a requirement for candidates to possess or to be willing to work towards their MCIPS (Membership of the Chartered Institute of Procurement and Supply) qualification in post.Experience of operating in a category management environment or knowledge of the principles of a category management approach will also be a requirement.Strong stakeholder-influencing skills, within the role will also be essential as candidates may need to manage conflict and find effective resolutions. They must be able to make appropriate decisions (even at times of pressure) and know when an escalation is required to ensure successful outcomes are achieved. They must be an effective leader who can lead and manage a team to continue the development of Category Management. Job Offer A competitive salary starting from 44,241 per annum. An additional RRA allowance may be applicable with qualifications: 2,000 for diploma level CIPS or 4,000 for full MCIPS membership Generous holiday leave. Hybrid working with flexibility (60% office attendance) MCIPS funding and development opportunitie Civil Service Pension (28.97% employer contribution) Apply before 11:55 pm on Tuesday 7th July 2026 Please see the link to the advert on Civil Service Jobs: (url removed)
Jul 15, 2026
Full time
A fantastic opportunity to join the DVSA as a Commercial Category Manager. Client Details This is an exciting opportunity to work in a dynamic role with brilliant self-development and learning opportunities. If not already held, the role holder will be provided with the time and funding to complete their qualification to obtain membership to the Chartered Institute of Procurement and Supply (MCIPS). This membership will also be funded yearly by the organisation while in role. The purpose of this role is to provide DVSA operations with an exemplar commercial experience in line with Government Commercial Function (GCF) best practice, by leading on the delivery of a Commercial Category Management approach.The role holder will be responsible for all stages of the commercial life cycle and will need to be able to show value by providing cost savings and cost avoidance while improving the Category Management function. Senior Commercial Category Managers will work collaboratively with stakeholders on subcategory plans and will be able to determine best routes to market and lifecycle management by delivering a risk-based approach, enabling business-led buying. This role requires superb relationship-building skills in supplier and internal customer relationship environments, where you will influence and negotiate outcomes with stakeholders and maintain collaborative relationships with them.Category Management is recognised as best commercial practice by the Government Commercial Function (Cabinet Office) and supports the DVSA Commercial Strategy. The Category Management approach means that commercial requirements are brigaded into categories by spend and type and managed holistically through the entire commercial cycle (pre-procurement and market engagement; procurement; and contract management and benefits realisation), resulting in improved commercial services to the business and cashable and non-cashable efficiency savings over the whole life of commercial arrangement.The Senior Commercial Category Manager will deliver an effective, and improving, commercial service of one or more sub-categories. There may also be opportunities to develop policy, improve process and deliver an element of assurance to the commercial function & wider DVSA. Description The Senior Commercial Category Manager will deliver an effective, and improving, commercial service of one or more sub-categories. There may also be opportunities to develop policy, improve process and deliver an element of assurance to the commercial function & wider DVSA.Responsibilities include but are not limited to: Leading a team to continue the development of the Category Management approach across DVSA Responsible for team delivery against the strategies. Operate within a regulated public sector commercial environment consistent with the GCF Commercial Operating Standards for Government Operate across one or more sub-categories with a value of c 25m Please see the Candidate Pack attached to this job advert for more information about the role and responsibilities. Profile We are looking for candidates who have experience of the commercial cycle including pre-competitive supplier engagement, supplier selection, tender evaluation, contract award and ongoing contract management. As well as an understanding of the Procurement Act 2023. We'd also like to hear from candidates who are well versed in commercial policy. Candidates will also have experience of the procurement lifecycle within a public sector environment. This will include - Understanding Needs and Sourcing Options, Procurement Process and ongoing Contract and Supplier Management, PCR 2015 Public Procurement Regulations, Strategy and Policy Development, Using Crown Commercial Service frameworks. There is also a requirement for candidates to possess or to be willing to work towards their MCIPS (Membership of the Chartered Institute of Procurement and Supply) qualification in post.Experience of operating in a category management environment or knowledge of the principles of a category management approach will also be a requirement.Strong stakeholder-influencing skills, within the role will also be essential as candidates may need to manage conflict and find effective resolutions. They must be able to make appropriate decisions (even at times of pressure) and know when an escalation is required to ensure successful outcomes are achieved. They must be an effective leader who can lead and manage a team to continue the development of Category Management. Job Offer A competitive salary starting from 44,241 per annum. An additional RRA allowance may be applicable with qualifications: 2,000 for diploma level CIPS or 4,000 for full MCIPS membership Generous holiday leave. Hybrid working with flexibility (60% office attendance) MCIPS funding and development opportunitie Civil Service Pension (28.97% employer contribution) Apply before 11:55 pm on Tuesday 7th July 2026 Please see the link to the advert on Civil Service Jobs: (url removed)
Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we re committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role Here at Smurfit Westrock Diss, we are looking for a Customer Service Coordinator to join our internal sales team on a full time basis, working 8.30am-5pm Reporting to the Customer Service Manager, this is an excellent opportunity for someone looking to build a career in customer service and develop their commercial and business skills within a fast-paced manufacturing environment. As part of our Customer Service team, you'll be the first point of contact for customers, providing exceptional service while working closely with colleagues across sales, production and logistics. You'll gain exposure to a wide range of business activities, making this an ideal role for someone who enjoys learning, building relationships and taking on new challenges. What we're looking for: A positive, proactive attitude and eagerness to learn. Excellent communication and customer service skills. Strong attention to detail and accuracy. Good organisational skills and the ability to prioritise workload. Confidence using Microsoft Office applications, including Excel. Ability to work independently and as part of a team. A professional approach and willingness to take ownership of tasks and customer enquiries. Resilience and the ability to remain calm in a busy environment. In return, you'll have the opportunity to develop valuable commercial, customer service and business administration skills as part of a supportive and collaborative team. What We Offer Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme Ongoing training and development opportunities 24/7 confidential support for you and your family Flexible working options and family-friendly policies Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer) Ready to make an impact? Apply today and help us build a sustainable future together. Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. We practice equality of opportunity in employment and select the best person for the job.
Jul 15, 2026
Full time
Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we re committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role Here at Smurfit Westrock Diss, we are looking for a Customer Service Coordinator to join our internal sales team on a full time basis, working 8.30am-5pm Reporting to the Customer Service Manager, this is an excellent opportunity for someone looking to build a career in customer service and develop their commercial and business skills within a fast-paced manufacturing environment. As part of our Customer Service team, you'll be the first point of contact for customers, providing exceptional service while working closely with colleagues across sales, production and logistics. You'll gain exposure to a wide range of business activities, making this an ideal role for someone who enjoys learning, building relationships and taking on new challenges. What we're looking for: A positive, proactive attitude and eagerness to learn. Excellent communication and customer service skills. Strong attention to detail and accuracy. Good organisational skills and the ability to prioritise workload. Confidence using Microsoft Office applications, including Excel. Ability to work independently and as part of a team. A professional approach and willingness to take ownership of tasks and customer enquiries. Resilience and the ability to remain calm in a busy environment. In return, you'll have the opportunity to develop valuable commercial, customer service and business administration skills as part of a supportive and collaborative team. What We Offer Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme Ongoing training and development opportunities 24/7 confidential support for you and your family Flexible working options and family-friendly policies Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer) Ready to make an impact? Apply today and help us build a sustainable future together. Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. We practice equality of opportunity in employment and select the best person for the job.
SF Partners are supporting a brilliant, established and growing organisation in Coventry CV6 that are looking for a Planning Coordinator on a 12 month contract basis. Hybrid working Salary: £30,000 As a Planning Coordinator, you will be responsible for maintaining and developing the UK field support product infrastructure, to ensure a smooth day to day operation for all customers and growing the network in line with business requirements reporting to the Planning Manager. + Main duties -Manage Host relationships with circa 400 partners, ranging from a leading Supermarket (which is circa £1M account) down to independent single site hosts, managing any day to day issues, ad hoc expansion and new site requests. Attend review meetings with major hosting partners to ensure healthy on going relationship. -Work closely with New Business and Business Implementation teams to ensure new business and customer project work is completed in line with customer deadlines. -Complete administrative tasks such as matching engineers to a suitable product and location, identifying expansion opportunities if current network capacity cannot fulfil the customer requirement. -Ensure the estate meets Health & Safety guidelines by monitoring Risk Assessments and actioning any remedial measures -Monitor and maintain exchange capacity to maintain optimum capacity and efficiency of the network. -Work with 3rd party site finders to identify and assess new site opportunities, ensuring suitability of sites and arranging legal documentation to on board new hosts. -Assist with ensuring the network remains accessible to multiple stakeholders, acting promptly on any issues reported and arranging suitable alternatives if products are to remain inaccessible by next delivery round. -Liaise with maintenance department and 3rd party installers to ensure installs are scheduled and completed in line with customer requirements. -Manage and maintain all administrative details regarding exchanges up to date including host licence agreements.
Jul 15, 2026
Contractor
SF Partners are supporting a brilliant, established and growing organisation in Coventry CV6 that are looking for a Planning Coordinator on a 12 month contract basis. Hybrid working Salary: £30,000 As a Planning Coordinator, you will be responsible for maintaining and developing the UK field support product infrastructure, to ensure a smooth day to day operation for all customers and growing the network in line with business requirements reporting to the Planning Manager. + Main duties -Manage Host relationships with circa 400 partners, ranging from a leading Supermarket (which is circa £1M account) down to independent single site hosts, managing any day to day issues, ad hoc expansion and new site requests. Attend review meetings with major hosting partners to ensure healthy on going relationship. -Work closely with New Business and Business Implementation teams to ensure new business and customer project work is completed in line with customer deadlines. -Complete administrative tasks such as matching engineers to a suitable product and location, identifying expansion opportunities if current network capacity cannot fulfil the customer requirement. -Ensure the estate meets Health & Safety guidelines by monitoring Risk Assessments and actioning any remedial measures -Monitor and maintain exchange capacity to maintain optimum capacity and efficiency of the network. -Work with 3rd party site finders to identify and assess new site opportunities, ensuring suitability of sites and arranging legal documentation to on board new hosts. -Assist with ensuring the network remains accessible to multiple stakeholders, acting promptly on any issues reported and arranging suitable alternatives if products are to remain inaccessible by next delivery round. -Liaise with maintenance department and 3rd party installers to ensure installs are scheduled and completed in line with customer requirements. -Manage and maintain all administrative details regarding exchanges up to date including host licence agreements.
Pay Rat e: 13.81 per hour Contract : Temporary for 3 months, with a strong likelihood of extension through to the end of the year Hours : 39 hours per week, working any 5 days out of 7 Shifts : 9am-5pm or 10am-6pm Are you a people person with strong tech skills and a passion for training others? We're looking for an enthusiastic Courier Trainer to join a busy and fast-paced logistics operation. This is an excellent opportunity for someone with a customer service, retail, training, or operational background who enjoys supporting people, solving problems, and helping teams succeed. As a Courier Trainer, you'll play a vital role in onboarding and supporting couriers, ensuring they have the knowledge, tools, and confidence to perform their roles effectively while maintaining operational excellence. What You'll Be Doing Deliver onboarding and training support to new couriers Support the efficient allocation of work across courier teams Monitor parcel scanning activity and courier readiness throughout the day Ensure parcels are processed correctly and ready for compliant collection Identify operational risks and raise escalations in a timely manner Support resource planning and highlight potential gaps before they impact service Resolve local operational issues, including late couriers, missing parcels, and scanning delays Provide guidance on manifests, routing queries, and delivery exceptions Share operational feedback and updates with Territory Managers Build positive, professional relationships with couriers and service providers on-site What We're Looking For Strong IT skills and confidence using laptops, smartphones, and delivery apps Previous experience in customer service, retail, training, logistics, or a similar people-focused environment Excellent communication and coaching skills Strong problem-solving abilities and confidence escalating issues when required Ability to work independently and prioritise tasks in a fast-moving environment A proactive, positive attitude and a willingness to support the wider operation Physical Requirements This is a hands-on operational role. While training and support are key elements of the position, some manual handling will also be required. Candidates should be comfortable working in a warehouse or parcel environment and willing to assist with parcel movement and operational tasks when needed. What's in It for You? Immediate start available Competitive pay of 13.81 per hour 39-hour working week Dynamic and supportive team environment Opportunity to gain valuable experience within a leading logistics operation Strong potential for extension through to the end of the year If you're confident with technology, enjoy developing people, and thrive in a busy operational environment, we'd love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Jul 15, 2026
Contractor
Pay Rat e: 13.81 per hour Contract : Temporary for 3 months, with a strong likelihood of extension through to the end of the year Hours : 39 hours per week, working any 5 days out of 7 Shifts : 9am-5pm or 10am-6pm Are you a people person with strong tech skills and a passion for training others? We're looking for an enthusiastic Courier Trainer to join a busy and fast-paced logistics operation. This is an excellent opportunity for someone with a customer service, retail, training, or operational background who enjoys supporting people, solving problems, and helping teams succeed. As a Courier Trainer, you'll play a vital role in onboarding and supporting couriers, ensuring they have the knowledge, tools, and confidence to perform their roles effectively while maintaining operational excellence. What You'll Be Doing Deliver onboarding and training support to new couriers Support the efficient allocation of work across courier teams Monitor parcel scanning activity and courier readiness throughout the day Ensure parcels are processed correctly and ready for compliant collection Identify operational risks and raise escalations in a timely manner Support resource planning and highlight potential gaps before they impact service Resolve local operational issues, including late couriers, missing parcels, and scanning delays Provide guidance on manifests, routing queries, and delivery exceptions Share operational feedback and updates with Territory Managers Build positive, professional relationships with couriers and service providers on-site What We're Looking For Strong IT skills and confidence using laptops, smartphones, and delivery apps Previous experience in customer service, retail, training, logistics, or a similar people-focused environment Excellent communication and coaching skills Strong problem-solving abilities and confidence escalating issues when required Ability to work independently and prioritise tasks in a fast-moving environment A proactive, positive attitude and a willingness to support the wider operation Physical Requirements This is a hands-on operational role. While training and support are key elements of the position, some manual handling will also be required. Candidates should be comfortable working in a warehouse or parcel environment and willing to assist with parcel movement and operational tasks when needed. What's in It for You? Immediate start available Competitive pay of 13.81 per hour 39-hour working week Dynamic and supportive team environment Opportunity to gain valuable experience within a leading logistics operation Strong potential for extension through to the end of the year If you're confident with technology, enjoy developing people, and thrive in a busy operational environment, we'd love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Hays Accounts and Finance
Port Talbot, West Glamorgan
Your new company You will be joining a well-established and growing business with an impressive UK-wide presence and a strong reputation for customer service. Operating through a large network of locations nationwide, the organisation has built long-standing relationships with commercial customers and continues to invest in both its people and operations.Due to continued growth within the finance function, an opportunity has arisen for a Credit Controller to join the team on a permanent basis. Your new role Reporting to the Credit Manager, you will be responsible for managing a portfolio of customer accounts, ensuring outstanding balances are collected in a timely manner whilst maintaining positive customer relationships.This is a varied role offering a blend of collections, account management, and stakeholder liaison within a busy commercial environment.Your responsibilities will include: Managing a ledger of customer accounts and proactively chasing outstanding debt Contacting customers via telephone, email, and written correspondence to secure payment Reviewing and assessing new and existing customer credit limits Building strong working relationships with customers and internal stakeholders Allocating cash receipts accurately and efficiently Managing accounts on hold and communicating effectively with operational teams Investigating and resolving invoice, pricing, and delivery queries Maintaining accurate customer account records and documentation Supporting the recovery of overdue debt through escalation processes where required Providing support and guidance on credit-related matters across the wider business What you'll need to succeed Previous experience within a Credit Control, Collections, or Accounts Receivable role Strong communication and negotiation skills Confident telephone manner and ability to build rapport with customers Excellent organisation and time management skills High attention to detail and accuracy Ability to manage a busy workload and prioritise effectively Strong problem-solving skills and a proactive approach What you'll get in return Competitive salary Profit-sharing scheme Company pension contribution Employee discount programme Sick pay Health and wellbeing benefits Supportive and collaborative team environment Long-term career development opportunities What you need to do now If you're interested in this role, click 'Apply Now' to submit your CV, or contact William Loring at Hays Accountancy & Finance on (phone number removed) or for a confidential discussion.If this role isn't quite right for you but you're considering a move, please get in touch to discuss other opportunities across South Wales. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 15, 2026
Full time
Your new company You will be joining a well-established and growing business with an impressive UK-wide presence and a strong reputation for customer service. Operating through a large network of locations nationwide, the organisation has built long-standing relationships with commercial customers and continues to invest in both its people and operations.Due to continued growth within the finance function, an opportunity has arisen for a Credit Controller to join the team on a permanent basis. Your new role Reporting to the Credit Manager, you will be responsible for managing a portfolio of customer accounts, ensuring outstanding balances are collected in a timely manner whilst maintaining positive customer relationships.This is a varied role offering a blend of collections, account management, and stakeholder liaison within a busy commercial environment.Your responsibilities will include: Managing a ledger of customer accounts and proactively chasing outstanding debt Contacting customers via telephone, email, and written correspondence to secure payment Reviewing and assessing new and existing customer credit limits Building strong working relationships with customers and internal stakeholders Allocating cash receipts accurately and efficiently Managing accounts on hold and communicating effectively with operational teams Investigating and resolving invoice, pricing, and delivery queries Maintaining accurate customer account records and documentation Supporting the recovery of overdue debt through escalation processes where required Providing support and guidance on credit-related matters across the wider business What you'll need to succeed Previous experience within a Credit Control, Collections, or Accounts Receivable role Strong communication and negotiation skills Confident telephone manner and ability to build rapport with customers Excellent organisation and time management skills High attention to detail and accuracy Ability to manage a busy workload and prioritise effectively Strong problem-solving skills and a proactive approach What you'll get in return Competitive salary Profit-sharing scheme Company pension contribution Employee discount programme Sick pay Health and wellbeing benefits Supportive and collaborative team environment Long-term career development opportunities What you need to do now If you're interested in this role, click 'Apply Now' to submit your CV, or contact William Loring at Hays Accountancy & Finance on (phone number removed) or for a confidential discussion.If this role isn't quite right for you but you're considering a move, please get in touch to discuss other opportunities across South Wales. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Key Client Manager Location: Corringham, Essex (Office Based with UK Travel) Salary: Competitive + Benefits Are you a relationship-driven Account Manager with a passion for delivering exceptional customer service? My client is looking for a Key Client Manager to join their growing commercial team based in Corringham, Essex . This is an exciting opportunity to manage and develop relationships with key accounts, ensuring outstanding customer service while identifying opportunities to grow existing business. You'll be the main point of contact for a portfolio of clients, working closely with internal teams to ensure projects are delivered on time, within budget, and to the highest standards. The Role As a Key Client Manager, you will: Build and maintain long-term relationships with key customers. Act as the primary contact for all client enquiries and ongoing account management. Manage projects from initial quotation through to completion. Prepare quotations and costings using internal systems. Liaise with production, planning and logistics teams to ensure successful project delivery. Monitor order progress and provide regular customer updates. Resolve customer queries quickly and professionally. Identify opportunities to increase revenue through upselling and cross-selling. Attend customer meetings and occasional UK site visits. Produce reports and maintain accurate customer records within the CRM system. Ensure exceptional customer satisfaction at every stage of the client journey. What We're Looking For We're keen to speak with candidates who have: Previous experience in Key Account Management, Account Management or Customer Success. A proven background in a commercial, manufacturing or customer-facing environment. Excellent communication and relationship-building skills. Strong organisational skills with the ability to manage multiple projects simultaneously. A proactive, solutions-focused approach. Good commercial awareness and negotiation skills. Strong IT skills, including Microsoft Office and CRM systems. The ability to work independently while collaborating effectively with colleagues. A full UK driving licence and willingness to travel when required. What's on Offer? Competitive salary. Opportunity to manage an established portfolio of key clients. Supportive and collaborative working environment. Ongoing training and professional development. Excellent long-term career progression. Company benefits package. Apply Today If you're a proactive, customer-focused Account Manager looking to join a successful and growing business in Corringham , we'd love to hear from you. Apply today with your CV for immediate consideration.
Jul 15, 2026
Full time
Key Client Manager Location: Corringham, Essex (Office Based with UK Travel) Salary: Competitive + Benefits Are you a relationship-driven Account Manager with a passion for delivering exceptional customer service? My client is looking for a Key Client Manager to join their growing commercial team based in Corringham, Essex . This is an exciting opportunity to manage and develop relationships with key accounts, ensuring outstanding customer service while identifying opportunities to grow existing business. You'll be the main point of contact for a portfolio of clients, working closely with internal teams to ensure projects are delivered on time, within budget, and to the highest standards. The Role As a Key Client Manager, you will: Build and maintain long-term relationships with key customers. Act as the primary contact for all client enquiries and ongoing account management. Manage projects from initial quotation through to completion. Prepare quotations and costings using internal systems. Liaise with production, planning and logistics teams to ensure successful project delivery. Monitor order progress and provide regular customer updates. Resolve customer queries quickly and professionally. Identify opportunities to increase revenue through upselling and cross-selling. Attend customer meetings and occasional UK site visits. Produce reports and maintain accurate customer records within the CRM system. Ensure exceptional customer satisfaction at every stage of the client journey. What We're Looking For We're keen to speak with candidates who have: Previous experience in Key Account Management, Account Management or Customer Success. A proven background in a commercial, manufacturing or customer-facing environment. Excellent communication and relationship-building skills. Strong organisational skills with the ability to manage multiple projects simultaneously. A proactive, solutions-focused approach. Good commercial awareness and negotiation skills. Strong IT skills, including Microsoft Office and CRM systems. The ability to work independently while collaborating effectively with colleagues. A full UK driving licence and willingness to travel when required. What's on Offer? Competitive salary. Opportunity to manage an established portfolio of key clients. Supportive and collaborative working environment. Ongoing training and professional development. Excellent long-term career progression. Company benefits package. Apply Today If you're a proactive, customer-focused Account Manager looking to join a successful and growing business in Corringham , we'd love to hear from you. Apply today with your CV for immediate consideration.
Portfolio are proud to represent our client, a Global Software company in their serach for a Retentions Specialist. Contract renewals are the main focus of this role, you will have experience in negotiating contracts, having difficult conversations, objection handling, getting clients re-invested and re-engaged and ultimately retaining the business. You will get commission for every successful renewal as well as good progression pathways. If you come from an Account Manager, recruitment or sales background and are looking for a new challenge, apply today and we'll be in touch! Day-to-day responsibilities include but are not limited to the below: Meet and exceed all monthly Save Rate targets Meet and exceed all individual KPIs Record information accurately in CRM Report on own performance weekly/ monthly/ quarterly to the Head of Retention and Customer Solutions Identify opportunities to increase contract value by discussing additional products, services and software over usage, focussing on the needs of businesses and driving product usage and engagement Work with the finance and credit control departments to retain clients experiencing financial hardship Work with the customer service team to re-engage dissatisfied clients following service issues with a view to establishing long term business relationships and customer loyalty Generate new business opportunities via referrals from existing client base or networking Maintain and improve client sentiment and online reputation by always providing a super service Take ownership of own product knowledge ensuring you are an expert in all things Bright Key requirements Required skills and experience Must have exceptional customer service skills Must have a proven record of retaining lost clients through negotiation and excellent customer service in a B2B environment Must be able to communicate with internal stakeholders at all levels Ability to work in a fast-paced environment Adaptable to change and willing to bring forward ideas to shape the future of the role Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period Free On site Gym Bright Exchange perks INDMANJ 51242LFR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Jul 15, 2026
Full time
Portfolio are proud to represent our client, a Global Software company in their serach for a Retentions Specialist. Contract renewals are the main focus of this role, you will have experience in negotiating contracts, having difficult conversations, objection handling, getting clients re-invested and re-engaged and ultimately retaining the business. You will get commission for every successful renewal as well as good progression pathways. If you come from an Account Manager, recruitment or sales background and are looking for a new challenge, apply today and we'll be in touch! Day-to-day responsibilities include but are not limited to the below: Meet and exceed all monthly Save Rate targets Meet and exceed all individual KPIs Record information accurately in CRM Report on own performance weekly/ monthly/ quarterly to the Head of Retention and Customer Solutions Identify opportunities to increase contract value by discussing additional products, services and software over usage, focussing on the needs of businesses and driving product usage and engagement Work with the finance and credit control departments to retain clients experiencing financial hardship Work with the customer service team to re-engage dissatisfied clients following service issues with a view to establishing long term business relationships and customer loyalty Generate new business opportunities via referrals from existing client base or networking Maintain and improve client sentiment and online reputation by always providing a super service Take ownership of own product knowledge ensuring you are an expert in all things Bright Key requirements Required skills and experience Must have exceptional customer service skills Must have a proven record of retaining lost clients through negotiation and excellent customer service in a B2B environment Must be able to communicate with internal stakeholders at all levels Ability to work in a fast-paced environment Adaptable to change and willing to bring forward ideas to shape the future of the role Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period Free On site Gym Bright Exchange perks INDMANJ 51242LFR The Portfolio Group are acting on behalf of our client in recruiting for this position.
