19 jobs found

Azure Databricks Data Lake Deployment Squad Lead (Contract) Duration: Up until 31 March 2026 (Possibility for extension) Location: London/Hybrid (3 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile This role will manage a scrum team that will ingest data required for the ECB Onboarding program into the EMEA Data Platform with a focus on data required by the EUAG Finance Department. Key Responsibilities: Facilitate efficient and effective software delivery from inception to go-live for the EMEA Data Platform, primary focus will be running multi skilled scrum team including business, data office, and technical staff. Work with the Product Owners, business stakeholders, data modellers, data engineers, testers and Data Office to deliver a well-planned pipeline of data sets. Agree priorities with stakeholders. Use scrum techniques to deliver data requirements within a scrum of scrum structure and drive effective outcomes each sprint. Ensure risks are well managed and issues are resolved. Remove blockers to progress of the scrum team and track progress within sprints. Responsible for effective and efficient running of Software Development Scrums consisting of Developers, Testers, Business Analysts and other stakeholders. Ensure that everyone on the team understands goals, scope, estimates and burndown charts of each iteration. Maintain product backlog and agree prioritisation with senior stakeholders. Identify and remove obstacles so that the team members can focus on their immediate tasks. Keep stakeholders up to date via direct communications, tailored reports and JIRA dashboards. Ensure the creation of meaningful MI to allow for transparency. Escalate any serious challenges to scope, timelines and budget to senior management. Key Requirements: Broad and deep understanding of data utilised in a corporate investment bank. Especially in Finance departments and for their reporting Core Agile methodology experience (Scrum, Scrum of Scrums) Experience with using Atlassian JIRA Ability to handle communications at all levels from across the whole business. Experience and understanding of a Banking Environment, Product range and associated opportunities and risks Excellent analytical and problem-solving skills Ability to work collaboratively in a team environment, share ideas, and contribute to group discussions. Attention to detail and a commitment to producing high-quality work with a focus on accuracy and precision. Proven ability to work independently on large scale projects. Experience working with off shore resources. Exposure to concepts like Data Lakehouse and Medallion Architecture, especially with Databricks as the underlying technology. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy delivering impactful technology solutions across UK Government and regulated industries. Our work has positively influenced the lives of over 40 million UK citizens. As a trusted Workday partner, and having successfully implemented Workday internally across our own organisation, we bring genuine hands-on expertise to every engagement. We are expanding our Workday Adaptive Planning practice and are looking for an experienced Lead Adaptive Planning Consultant to drive successful client delivery and help shape the future of our practice. About the Role As the Lead Adaptive Planning Consultant, you will take ownership of the end-to-end design and delivery of Workday Adaptive Planning implementations. Acting as the senior technical and functional lead, you will translate complex Financial Planning & Analysis (FP&A) requirements into scalable planning solutions while leading delivery teams, mentoring consultants, and building trusted relationships with senior client stakeholders. You will also play a key role in pre-sales activities, solution design, bid responses, and the continued growth of Scrumconnect's Workday Adaptive Planning capability. Key Responsibilities Solution Design & Delivery Lead the design and architecture of Workday Adaptive Planning solutions covering: Budgeting Forecasting Workforce Planning Operational Planning Financial Reporting Facilitate workshops with finance and business stakeholders to gather and analyse requirements. Translate business requirements into scalable, maintainable Adaptive Planning models. Configure and oversee: Model Sheets Cube Sheets Dimensions Levels Versions Formulas Dashboards OfficeConnect Reports Design and govern integrations between Adaptive Planning and enterprise systems including: Workday Financials Workday HCM ERP Platforms Data Warehouses Utilise Data Designer, Integration Framework, and cloud-based data loading tools. Delivery Leadership Own delivery quality across implementation workstreams. Define implementation standards and best practices. Lead testing strategy, User Acceptance Testing (UAT), cutover planning, and go-live activities. Mentor and provide technical guidance to consultants and analysts. Review solution quality and ensure adherence to delivery standards. Stakeholder Management Build strong relationships with finance leaders and executive stakeholders. Act as a trusted advisor throughout project delivery. Manage project scope, timelines, budgets, and risks. Resolve delivery issues and client escalations effectively. Practice Development Support pre-sales activities, including: Solution design Scoping Effort estimation Proposal development Contribute to practice growth through: Delivery methodologies Reusable assets Accelerators Internal capability development Knowledge sharing Essential Skills & Experience Proven experience leading multiple end-to-end Workday Adaptive Planning implementations. Experience acting as Solution Lead or Functional Lead on complex Adaptive Planning programmes. Strong expertise in: Adaptive Planning Model Sheets Cube Sheets Dimensions Levels Versions Security Configuration Allocations Reporting Strong Financial Planning & Analysis (FP&A) knowledge, including: Budgeting Forecasting Variance Analysis Workforce Planning Driver-Based Planning Experience integrating Adaptive Planning with enterprise Finance and HR systems. Excellent stakeholder management and client-facing consulting experience. Experience leading and mentoring delivery teams. Excellent communication, presentation, and documentation skills. Desirable Skills Workday Pro Adaptive Planning Certification. Experience delivering Workday solutions within UK Government or other regulated industries. Experience with Workday Financials and/or Workday HCM. Finance qualification or background (ACA, ACCA, CIMA, or equivalent). Experience supporting bids, proposals, and pre-sales engagements. Certifications Required Workday Adaptive Planning Certification (or willingness to obtain during onboarding) Desirable Additional Workday Pro Certifications Security Clearance Due to the nature of our public sector engagements, applicants must be eligible to obtain UK Security Check (SC) clearance. Eligibility will be assessed as part of the recruitment and onboarding process. Why Join Scrumconnect? Lead and shape a growing Workday Adaptive Planning Practice. Work on high-profile digital transformation programmes across UK Government. Excellent career progression and continuous professional development. Investment in Workday certifications and training. Competitive salary and comprehensive benefits package. Flexible hybrid working environment. Collaborative, supportive, and innovative culture. Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation. We are committed to creating an inclusive environment where every individual is respected, valued, and supported. We welcome applications from candidates of all backgrounds and actively encourage applications from women, people with disabilities, underrepresented communities, and those seeking flexible working arrangements. As a Disability Confident Employer, we are committed to providing reasonable adjustments throughout the recruitment process and employment to ensure equal opportunities for all.

About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy delivering impactful technology solutions across UK Government and regulated industries. Our work has positively influenced the lives of over 40 million UK citizens. As a trusted Workday partner, and having successfully implemented Workday internally across our own organisation, we bring genuine hands-on expertise to every engagement. We are expanding our Workday Adaptive Planning practice and are looking for an experienced Lead Adaptive Planning Consultant to drive successful client delivery and help shape the future of our practice. About the Role As the Lead Adaptive Planning Consultant, you will take ownership of the end-to-end design and delivery of Workday Adaptive Planning implementations. Acting as the senior technical and functional lead, you will translate complex Financial Planning & Analysis (FP&A) requirements into scalable planning solutions while leading delivery teams, mentoring consultants, and building trusted relationships with senior client stakeholders. You will also play a key role in pre-sales activities, solution design, bid responses, and the continued growth of Scrumconnect's Workday Adaptive Planning capability. Key Responsibilities Solution Design & Delivery Lead the design and architecture of Workday Adaptive Planning solutions covering: Budgeting Forecasting Workforce Planning Operational Planning Financial Reporting Facilitate workshops with finance and business stakeholders to gather and analyse requirements. Translate business requirements into scalable, maintainable Adaptive Planning models. Configure and oversee: Model Sheets Cube Sheets Dimensions Levels Versions Formulas Dashboards OfficeConnect Reports Design and govern integrations between Adaptive Planning and enterprise systems including: Workday Financials Workday HCM ERP Platforms Data Warehouses Utilise Data Designer, Integration Framework, and cloud-based data loading tools. Delivery Leadership Own delivery quality across implementation workstreams. Define implementation standards and best practices. Lead testing strategy, User Acceptance Testing (UAT), cutover planning, and go-live activities. Mentor and provide technical guidance to consultants and analysts. Review solution quality and ensure adherence to delivery standards. Stakeholder Management Build strong relationships with finance leaders and executive stakeholders. Act as a trusted advisor throughout project delivery. Manage project scope, timelines, budgets, and risks. Resolve delivery issues and client escalations effectively. Practice Development Support pre-sales activities, including: Solution design Scoping Effort estimation Proposal development Contribute to practice growth through: Delivery methodologies Reusable assets Accelerators Internal capability development Knowledge sharing Essential Skills & Experience Proven experience leading multiple end-to-end Workday Adaptive Planning implementations. Experience acting as Solution Lead or Functional Lead on complex Adaptive Planning programmes. Strong expertise in: Adaptive Planning Model Sheets Cube Sheets Dimensions Levels Versions Security Configuration Allocations Reporting Strong Financial Planning & Analysis (FP&A) knowledge, including: Budgeting Forecasting Variance Analysis Workforce Planning Driver-Based Planning Experience integrating Adaptive Planning with enterprise Finance and HR systems. Excellent stakeholder management and client-facing consulting experience. Experience leading and mentoring delivery teams. Excellent communication, presentation, and documentation skills. Desirable Skills Workday Pro Adaptive Planning Certification. Experience delivering Workday solutions within UK Government or other regulated industries. Experience with Workday Financials and/or Workday HCM. Finance qualification or background (ACA, ACCA, CIMA, or equivalent). Experience supporting bids, proposals, and pre-sales engagements. Certifications Required Workday Adaptive Planning Certification (or willingness to obtain during onboarding) Desirable Additional Workday Pro Certifications Security Clearance Due to the nature of our public sector engagements, applicants must be eligible to obtain UK Security Check (SC) clearance. Eligibility will be assessed as part of the recruitment and onboarding process. Why Join Scrumconnect? Lead and shape a growing Workday Adaptive Planning Practice. Work on high-profile digital transformation programmes across UK Government. Excellent career progression and continuous professional development. Investment in Workday certifications and training. Competitive salary and comprehensive benefits package. Flexible hybrid working environment. Collaborative, supportive, and innovative culture. Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation. We are committed to creating an inclusive environment where every individual is respected, valued, and supported. We welcome applications from candidates of all backgrounds and actively encourage applications from women, people with disabilities, underrepresented communities, and those seeking flexible working arrangements. As a Disability Confident Employer, we are committed to providing reasonable adjustments throughout the recruitment process and employment to ensure equal opportunities for all.

Business Analyst - CRM Transformation & Customer Experience Location: Manchester (Hybrid - 1 day per week in the office) Type: Permanent Salary: Competitive + Benefits The Opportunity An exciting opportunity has arisen for an experienced Business Analyst to join a growing organisation undergoing significant customer and digital transformation. You'll play a key role in shaping and delivering CRM-led change initiatives, working across Sales, Marketing and Customer Service functions to improve customer journeys, optimise business processes, and drive technology-enabled transformation. The successful candidate will bring strong CRM implementation experience, exceptional stakeholder engagement skills, and a passion for continuous improvement and innovation, including the application of AI-powered solutions. The Role Working with business leaders, product teams and technical specialists, you will act as the bridge between business objectives and technology delivery. You will be responsible for understanding business needs, defining future-state processes, documenting requirements, and ensuring solutions deliver tangible business value and improved customer experiences. Key Responsibilities Lead business analysis activities across CRM implementation and transformation programmes. Analyse and optimise customer lifecycle processes, including lead management, customer acquisition, onboarding, retention and customer service journeys. Facilitate workshops and requirements gathering sessions with stakeholders at all levels. Produce high-quality business requirements, user stories, process maps and functional specifications. Model current and future-state processes using BPMN and customer journey mapping techniques. Collaborate with delivery teams to support successful solution design, testing and implementation. Drive continuous improvement initiatives using Lean Six Sigma and process optimisation approaches. Identify opportunities to leverage AI technologies, including chatbot solutions, automation and customer engagement tools. Use data and evidence-based decision making to identify business gaps and recommend improvements. Build strong relationships and influence key stakeholders across multiple business functions. About You We're looking for an analytical and commercially aware Business Analyst with experience delivering customer-centric transformation programmes. Essential Experience Proven experience delivering CRM implementation projects . Strong understanding of Sales and Marketing processes . Exceptional stakeholder engagement and workshop facilitation skills. Experience working with senior business stakeholders and translating strategic objectives into deliverable requirements. Business process modelling experience using BPMN . Experience driving continuous improvement initiatives using Lean, Six Sigma or related methodologies. Strong requirements elicitation, analysis and documentation skills. Experience working within Agile delivery environments. Desirable Experience Experience implementing or supporting AI chatbot solutions . Experience applying AI to business process improvement, automation or customer engagement activities. CRM integration, data migration and data quality experience. Customer journey mapping and customer experience transformation expertise. Experience using Azure DevOps, Jira or similar delivery tools. What's on Offer? Opportunity to work on high-profile CRM and digital transformation initiatives. Exposure to innovative AI and automation programmes. Flexible hybrid working with just one day per week in the Manchester office . Collaborative and supportive working environment. Competitive salary and benefits package. If you're a Business Analyst with CRM implementation experience, strong stakeholder management skills, and a passion for driving business improvement through technology and process excellence, we'd love to hear from you. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Whistl is looking for an experienced and commercially astute Senior Commercial Analyst to join our International team in Marlow. This is a pivotal role supporting the continued growth of our international tracked, express and import services. You will be responsible for managing carrier pricing, developing commercial strategies, supporting key supplier negotiations, analysing profitability and driving commercial performance across our international products. Working closely with Operations, Sales, Finance, Procurement, Marketing and senior leadership teams, you will play a key role in ensuring Whistl delivers competitive, profitable and sustainable international solutions for our customers. About the Role Key Responsibilities Lead negotiations with international carrier partners to secure competitive pricing and service agreements. Manage and develop Whistl's multi-carrier strategy, identifying opportunities to improve service, reduce costs and support growth. Project manage annual carrier rate renewals and implementation programmes. Develop and maintain international pricing models across tracked, express and import services. Analyse carrier pricing, service performance and profitability trends, providing recommendations to support business decisions. Support the preparation of commercial reports, budgets and executive board presentations. Work closely with Sales teams on customer pricing, tenders and commercial proposals. Ensure accurate management and upload of customer pricing files and rate cards. Support Revenue Assurance activities to ensure accurate supplier billing and customer invoicing. Monitor market developments, competitor activity and regulatory changes affecting international logistics. Support the onboarding of new carriers, services and products. Provide commercial support and cover for the International Commercial Manager when required. Requirements About You We're looking for someone with a strong commercial and analytical background who thrives on turning complex data into actionable business insights. Essential Skills & Experience Previous commercial experience within international mail, courier, logistics or parcel delivery. Advanced analytical and numerical skills, including pricing analysis and quantitative modelling. Strong commercial awareness with an understanding of profitability, pricing structures and cost management. Experience developing and managing complex pricing models. Ability to analyse large data sets, identify trends and make recommendations. Strong stakeholder management skills with the ability to build effective relationships internally and externally. Experience supporting tenders, customer proposals and commercial negotiations. Excellent organisational skills and the ability to manage multiple priorities simultaneously. Advanced Microsoft Excel skills and strong knowledge of Microsoft Office applications. Good understanding of international import and export markets. Excellent communication and presentation skills. Full UK driving licence. Qualifications Educated to A-Level standard or equivalent. Degree qualified or equivalent experience would be advantageous.

Senior Business Acceptance Analyst (6-Month Fixed-Term Contract) About the Firm Our client, a leading US law firm, is seeking an experienced Senior Business Acceptance Analyst to join its Risk & Compliance team on a 6-month fixed-term contract. The Role The Senior Business Acceptance Analyst will play a critical role in supporting the firm's client and matter inception process, ensuring compliance with regulatory requirements and firm policies. You will work closely with partners, lawyers, business services teams, and senior stakeholders to assess new business opportunities, manage conflicts checks, conduct client due diligence, and mitigate potential risks. This is an excellent opportunity for a proactive and detail-oriented professional with strong law firm experience to join a high-performing team in a fast-paced international environment. Key Responsibilities Manage complex client and matter intake requests from inception through to approval. Conduct detailed conflicts of interest checks, analysing results and identifying potential legal and commercial risks. Review and assess client due diligence (CDD), Know Your Client (KYC), sanctions, politically exposed persons (PEP), and adverse media checks. Escalate high-risk matters and provide clear recommendations to senior members of the Risk & Compliance team. Liaise directly with partners and fee earners regarding business acceptance requirements and risk considerations. Support the review of engagement terms, outside counsel guidelines, and risk-related documentation. Candidate Profile Significant experience in a Business Acceptance, New Business Intake, Conflicts, Risk, or Compliance role within an international law firm. Strong understanding of conflicts management, client onboarding, AML and KYC regulations. Experience handling complex and high-value client matters across multiple jurisdictions. Ability to interpret and apply law firm policies and regulatory requirements effectively. Strong stakeholder management skills with the confidence to engage at partner level. Desirable Experience working within a US or global law firm environment. Knowledge of Intapp Open or similar business acceptance systems. Relevant compliance, AML, legal, or risk management qualifications. Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.

Calculations and Benefits Senior Analyst We are expanding our Client Onboarding and Change team and are looking for experienced Calculation Analysts to support the delivery of work in our Calculations and Benefits Team in a consistent and market leading manner. We are delivering across the pensions administration business on small, medium, and large-scale implementation and calculation projects including new business and post-project implementation, such as GMPE. The role will work closely with the Administration business, in particular the Admin Systems and Admin BAU teams, as well as stakeholders from across Isio and third parties. The role will likely be visible to, and involve working with, all levels of the business - from Partners to frontline operational teams. These roles can be based in our Croydon, Manchester, Reading, Bristol or Birmingham city centre office with a hybrid workstyle. What does the role entail? We are looking for an individual with strong excel skills, excellent attention to detail, an understanding of scheme rules and good communication skills. You should have a strong technical understanding, a commercial outlook, and an entrepreneurial mindset. Your key responsibilities will be: Evaluating and documenting business processes. Creating and signing off robust calc proformas. Creating a robust test grid. Conducting user acceptance testing. Investigating calculation discrepancies. Clearly communicating design and changes to business stakeholders, technical teams, and management. Building training materials. Acting as a liaison between stakeholders, users, and technical teams to ensure effective adoption of any new system or process. Identifying new opportunities for improvement. Analysing options to identify the best fit for the business need. Managing team workflow and supporting junior team members. Technical guidance and development of the testing calculation proformas for legislative and scheme changes. Lead on a range of Pensions Administration Calculation Implementations and Projects. Oversee and support transformation, installation and solutions implementation, where required. Produce and present to varying stakeholders on a range of pensions administration and technology services and outcomes. Enable and adopt effective risk management and governance frameworks. Offer technical advice and support to colleagues and external stakeholders. Ensuring processes are embedded into BAU Administration and completing post implementation / project analysis to confirm acceptance and provide lessons learned. What we're looking for Essential People who are driven by Isio's purpose and values and a culture of continuous improvement, change and growth. Knowledge and understanding of UK Defined Benefit and UK Defined Contribution Pensions. Minimum three years' experience in a in a role focused primarily on calculation based theory and formula development. Experience mentoring, ideally managing, junior colleagues and their workload. Track record of calculation solutions implementation and transformation. Pragmatic, with a keen eye for detail. Collaborative, transparent and inclusive values. Dynamic and organised, to enable effective decision making and prioritisation. Strong analytical skills and creative approach to getting work delivered. Positive role model to colleagues and stakeholders. Personal development and ambition. Desirable Experience delivering calculations of various size and types as a Calculation analyst. Comfortable with managing stakeholders of all kinds to influence and determine acceptable solutions. Able to define clarity out of ambiguity - always seeking the underlying "why" - or rationale. Experience creating detailed reports and giving presentations. Competency in Microsoft applications including Word, Excel, and Outlook. Excellent planning, organisational, and time management skills. Presentation skills that demonstrate the ability to communicate across various mediums to both technical and non-technical audiences at all levels. Experience of working in a Pensions Administration environment. Experience of modern Pensions Administrations systems What you can expect in return A competitive salary and market leading bonus scheme At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us.

Senior IT Support Analyst Location: Coventry Head Office (Hybrid Working) Hours: Full time (37.5 hours) Monday to Friday (08:00-16:30) Package: Basic salary up to £37,000 (dependent on experience) plus bonus and flexible benefits package including hybrid working, up to 27 days holiday (plus additional annual leave purchasing scheme) Sector: Packaging Distribution Protecting what matters, together We're dedicated to protecting what matters most - our people, our customers, our communities and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive and friendly workplace where you can unpack a career that grows. With more than 75 years of heritage, we combine the stability of an established market leader with the ambition and pace of a business committed to continual growth. Every colleague has the opportunity to make a meaningful contribution, whilst benefiting from genuine career development and progression opportunities. We provide competitive rewards, flexible benefits and a culture built on teamwork, accountability, adaptability and continuous improvement. If you're looking to develop your career within an IT team that's embracing innovation, we'd love to hear from you. The Senior IT Support Analyst Role We're investing heavily in modern workplace technologies and AI-powered service management, including Freshservice Freddy AI, Microsoft Copilot and Claude Enterprise, giving you the opportunity to help shape the future of IT support across the business. As our Senior IT Support Analyst , you'll take ownership of the day-to-day helpdesk operation, providing expert 2nd line support whilst acting as the technical lead for the service desk. Working closely with the IT Manager, you'll help improve user experience, introduce smarter ways of working and play a key role in developing a more efficient, AI-enabled support function. This is an ideal opportunity for someone who enjoys solving technical challenges whilst influencing how an IT support service continues to evolve. What you will be doing Taking ownership of the Freshservice helpdesk, ensuring tickets are prioritised and resolved within agreed service levels. Providing expert 2nd line support across Microsoft 365, Entra ID, Intune, Exchange Online, Teams, SharePoint and core business applications. Acting as the first technical escalation point, providing guidance and support to colleagues where required. Championing the use of Freshservice Freddy AI, Microsoft Copilot and automation tools to improve service delivery. Identifying opportunities to streamline support processes and reduce manual administration through automation. Developing and maintaining knowledge base articles, documentation and standard operating procedures. Supporting user onboarding, offboarding, device provisioning and licence management. Monitoring helpdesk performance, identifying trends and recommending continuous improvements. Contributing to infrastructure projects, technology rollouts and site integrations across the wider business. Delivering an outstanding support experience through excellent communication and customer service. Core working hours are Monday to Friday, 08:00-16:30. Whilst out-of-hours support is not a routine requirement, occasional assistance may be required during major service incidents or critical cybersecurity events. What you will bring We're looking for an experienced IT professional who combines strong technical expertise with a genuine passion for delivering exceptional customer support. Ideally, you'll be able to demonstrate many of the following: At least three years' experience within an IT support or service desk environment, including 2nd line technical support. Strong working knowledge of Microsoft 365, particularly Entra ID, Intune, Exchange Online and Microsoft Teams. Experience using an IT service management platform such as Freshservice, ServiceNow, Jira Service Management or Zendesk. Excellent troubleshooting and problem-solving skills with the ability to communicate technical concepts clearly to non-technical users. The confidence to manage a busy support queue independently whilst effectively prioritising competing demands. A genuine interest in AI technologies and how they can improve IT service delivery. Full UK driving licence is essential (with occasional travel required to other UK locations) Experience with Freshservice, Freddy AI, Microsoft Copilot, Claude Enterprise, NinjaOne, Microsoft certifications, ITIL and modern endpoint management technologies would all be advantageous, although not essential. What you will get We provide a competitive basic salary together with bonus opportunities and a flexible employee benefits package which can include: 25 days annual leave (rising to 27 days with service) plus all public/bank holidays Additional holiday purchasing scheme Hybrid working Contributory pension scheme Free parking at the majority of our locations Annual paid volunteering day Employee assistance programme Extensive training, development and progression opportunities Employee discount scheme Simply Health/Dental Cover option or BUPA cover for qualifying roles Enhanced family-friendly policies Long service awards Charitable giving initiatives Financial support with eye tests and DSE glasses EE mobile discount scheme Candidate referral scheme (£750 reward) Your future with us At Macfarlane Group, you'll have the opportunity to shape your own career within a large and growing business. Alongside exposure to a modern Microsoft 365 environment and significant investment in AI-powered technologies, you'll benefit from structured development plans, ongoing technical training and genuine opportunities to progress across our wider IT function and the Group as a whole. Apply Today We are working swiftly to find the best applicants and hope to hold local interviews ASAP. Please click 'apply' to submit your up-to-date CV. All applications will be acknowledged. If you haven't heard from us within 2-3 weeks, please assume your application was unsuccessful. We welcome and encourage applications from people of all backgrounds irrespective of age, gender, disability, race, nationality, ethnicity, gender expression, religion or sexual orientation. Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly. No recruitment agencies please

Junior Business Solutions Developer Full Time - Central London Hybrid: 3 Days per week in the office, 2 days WFH Package: 35k - 40k base DOE + Benefits Are you at an early stage in your development career, technically curious, and motivated by practical problem-solving? If you are keen to see your work make a direct, visible difference to how a business operates, this is a must-apply opportunity. Working with a highly respected, forward-thinking financial services firm managing over 5 billion in assets, you will join a small, hands-on technology function. This role has been created to add capacity to the team, allowing the senior lead to focus on complex projects while you manage the development log, handling bugs, change requests, and smaller projects. You will receive structured onboarding and close, daily virtual mentoring from an experienced Systems Engineer. This is a brilliant opportunity to gain immense exposure to enterprise-level technology challenges in an agile environment where no two projects are exactly the same. Key Responsibilities Tool Development & Maintenance: Support the design, development, and enhancement of internal business applications, automations, and workflow systems using the Microsoft Power Platform, Excel, and SharePoint. System Troubleshooting: Actively investigate system issues, fix bugs submitted to the company-wide development log, support internal users, and implement technical enhancements. Data & Process Automation: Identify manual processes to automate, improve data quality, accessibility, and reporting, and support seamless integration between internal systems. Collaboration & Requirements Gathering: Partner closely with colleagues across the business to understand their operational workflows and translate their requirements into practical, reliable solutions. Testing & Documentation: Thoroughly test changes before release, follow structured change control processes, and produce clear technical, process, and user documentation. Key Skills & Requirements Technical Grounding: Good experience with Microsoft Excel (including formulas and structured data) alongside familiarity with Microsoft 365 tools like Teams, Outlook, and SharePoint. Low-Code/Logical Aptitude: Some experience with the Microsoft Power Platform (specifically Power Apps and Power Automate), with the ability to think logically and work with workflows or low-code configuration. Core Competencies: Strong autonomy, maturity, exceptional attention to detail, and a genuine willingness to learn new enterprise skills. Communication & Structure: Excellent collaborative communication skills to gather requirements from stakeholders and document work clearly whilst following structured processes. Desirables: Experience using or maintaining VBA macros, basic programming/scripting exposure (e.g., Python, JavaScript, Power Fx, SQL), or an awareness of testing, version control, Azure services, or data architecture. Work Model & Location This is a hybrid role based in the London office, requiring a minimum of three days in-office and two days working from home. You will join a supportive, collaborative environment where your ideas are genuinely encouraged, and your contribution is highly valued. Alongside a company-wide recognition service tied closely to corporate values, you will benefit from regular mentoring to scale your skillset across automation, data engineering, and emerging Microsoft technologies. If you have used these technologies or held roles like these, it could be a great fit: Junior Power Platform Developer, Junior Data Engineer, Low-Code Developer, Power Apps Developer, Power Automate Specialist, Junior Automation Engineer, Junior Business Analyst, Graduate Developer, Excel VBA Developer. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Market & Liquidity Risk Business Analyst London/Hybrid Contract to end March 2027 Day rate from 700 DOE via Umbrella Company Our commitment is to provide equal opportunity regardless of, for example, your gender, age, ethnicity, disability, sexual orientation or beliefs. We also engage with employers to develop programmes and pathways that embrace diverse talent and promote more inclusive employment worldwide through partnerships and other initiatives. We recognise and celebrate the value of difference and how it makes us faster, smarter and more innovative than our competition. My client is one of the largest financial institutions headquartered in Japan, with an established presence across all consumer and corporate banking businesses. Through its subsidiaries and affiliates, they offer a diverse range of financial services, including commercial banking, leasing, securities, credit card, consumer finance and other services. They are looking for an experienced Market Risk and Liquidity Business Analyst to join their team on a contract to the end of March 2027 with the potential to extend. You will be working Monday to Friday, standard office hours with the occasional out of hours requirement in line with business needs. The role is hybrid, requiring attendance in the London office three days per week, with increased office presence likely during onboarding and stakeholder engagement activities. The successful candidate will support a range of Market Risk and Liquidity Risk initiatives within a global investment banking environment. The role involves partnering closely with Risk, Treasury, Finance, Front Office and Technology teams to deliver regulatory, strategic and system change programmes, while helping to navigate a complex and evolving operating model. Key Responsibilities Gather, analyse and document business requirements. Facilitate workshops and requirements gathering sessions with Market Risk, Liquidity Risk, Treasury, Front Office, Finance and Technology stakeholders. Act as the primary liaison between business and technology teams, ensuring clear communication and alignment on project objectives. Produce functional specifications, business process flows, data mappings, user stories and solution documentation. Support solution design, implementation, business adoption and change management activities. Perform impact assessments across risk systems, business processes, operating models and data flows. Conduct detailed data analysis across risk systems and reporting platforms to support regulatory and strategic initiatives. Support testing activities including test planning, test execution, defect management, UAT coordination and validation of business outcomes. Perform quality assurance and cursory reviews of requirements and solutions prior to formal testing cycles. Support regulatory and risk transformation projects across Market Risk and Liquidity Risk functions. Build and maintain strong relationships with key stakeholders across Front Office, Risk, Treasury, Finance and Technology, ensuring successful project delivery and business engagement. Required Market & Liquidity Risk Knowledge Market Risk: VaR, Expected Shortfall, Stress Testing, FRTB, P&L Attribution, Risk Sensitivities (DV01, CS01, Vega). Understanding of market risk methodologies, hierarchies and risk reporting frameworks. Liquidity Risk: LCR, NSFR, ILAAP, Liquidity Stress Testing, Funding and Treasury Risk. Additional Domain Knowledge Strong understanding of how Market Risk, Treasury, Finance and Front Office functions interact within an investment banking environment. Understanding of regulatory risk reporting and risk governance frameworks. Appreciation of complex and non-standard operating models commonly found within global banking organisations. Essential Skills & Experience Significant Business Analysis experience within Investment Banking or Capital Markets. VP-level capability with ideally 10-15 years' experience delivering business and technology change initiatives. Strong Market Risk and/or Liquidity Risk domain knowledge. Proven experience delivering regulatory, risk management or risk technology change programmes. Strong understanding of risk technology functions, system implementations and application delivery lifecycles. Ability to work effectively with senior business stakeholders and technology teams. Exceptional stakeholder management and relationship-building skills. This is a critical component of the role. Strong data analysis, documentation and requirements management skills. Ability to assess system capabilities and define realistic, pragmatic solutions. Experience with Agile delivery methodologies. Strong communication skills with the ability to operate confidently across Front Office, Risk, Treasury, Finance and Technology functions. Technical Skills Preferred Experience With SQL Python Power BI Excel JIRA / Confluence Risk platforms such as Murex, ActiveViam, Calypso, Axiom, OneSumX or similar Candidates must show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Programme Support Officer Contract: Initial 6 months (with likely extension) Location: Midlands - Hybrid, with 1-3 days per week on-site Day Rate: 300 - 350 IR35 Status: Umbrella or Limited Company The Opportunity We are supporting a high-profile organisation delivering a major strategic transformation programme across the transport sector. As part of this complex and high-impact initiative, we are seeking an experienced Programme Support Officer to provide proactive and organised support to the Programme Director and wider programme team. This is an excellent opportunity to play a key role in a large-scale change programme, ensuring effective governance, planning, reporting, stakeholder engagement, and programme administration. You will work closely with senior leadership and contribute to the successful delivery of a programme that will shape future transport services across the region. Key Responsibilities Programme Planning & Reporting Maintain and update programme plans using Microsoft Project, ensuring milestones, dependencies and critical paths remain accurate. Support the production of programme reports, highlight reports and governance updates. Monitor progress against key deliverables and identify potential risks to delivery. Provide timely and accurate programme information to support decision making. Risk, Issue & Action Management Maintain programme risk registers, ensuring risks are clearly documented, reviewed and updated. Manage programme issue logs and support escalation where required. Track programme actions through to completion and ensure accountability across stakeholders. Support robust governance processes and maintain comprehensive audit trails. Stakeholder & Governance Support Coordinate complex diary commitments for senior stakeholders. Organise governance meetings, including agendas, papers, minutes and action tracking. Support workshops, decision-making forums and programme meetings. Build effective relationships with senior leaders, project teams and external partners. Programme Administration Provide high-quality administrative support to the Programme Director and wider team. Maintain programme documentation, filing structures and version control. Support onboarding, procurement and contract administration activities where required. Ensure compliance with organisational policies, data protection requirements and confidentiality standards. About You We're looking for a highly organised and proactive individual who has experience working within project, programme or PMO environments and is confident engaging with senior stakeholders. Essential Experience Experience supporting projects or programmes involving transformation, change, service improvement or digital initiatives. Experience maintaining risk registers, issue logs and action logs. Proven experience using Microsoft Project to maintain project or programme plans. Experience supporting directors, executives or senior stakeholders, including diary management. Experience producing programme documentation, reports and governance packs. Essential Skills Strong proficiency in Microsoft Project, Excel, Word, PowerPoint and Teams. Excellent organisational and prioritisation skills. Exceptional attention to detail and accuracy. Strong written and verbal communication skills. Ability to work professionally and confidentially in sensitive environments. A proactive, solutions-focused mindset with the ability to anticipate issues before they arise. Desirable Experience Experience supporting complex or large-scale transformation programmes. Previous experience within a PMO or structured programme environment. Knowledge of recognised project delivery methodologies such as PRINCE2 or MSP. Experience working within the public sector or other regulated environments. Exposure to benefits tracking, financial monitoring or resource planning activities. Experience supporting regional transport or infrastructure programmes. Qualifications Degree educated or equivalent relevant experience. Project or programme support qualifications such as PRINCE2 Foundation or APM PFQ would be advantageous. Apply Now If you are an experienced Programme Support Officer, PMO Analyst or Project Support professional looking to join a high-profile transformation programme and work alongside senior stakeholders, we'd love to hear from you.

Are you ready to lead international SuccessFactors Talent Management, Recruiting and Onboarding transformations that shape the employee experience from hire to retire? Do you have the expertise to configure and optimise SuccessFactors Recruiting and Onboarding solutions while ensuring seamless integrations across Employee Central and external platforms? Join us as our Senior Onboarding HR Analyst and partner internationally with stakeholder to deliver real business impact! As Senior Onboarding HR Analyst , you'll lead the design, configuration and deployment of SuccessFactors Recruiting, Onboarding and Employee Central solutions, partnering with stakeholders across the business to turn complex requirements into seamless digital experiences. From optimising candidate journeys and onboarding processes to managing integrations, troubleshooting technical challenges and driving central HR excellence transformation projects, you'll combine hands-on expertise with strategic influence to deliver solutions that make a real change. This is a full time, permanent opportunity with contracted hours of 40 per week. Working core hours of Monday to Friday 08:00 to 17.00 based in our Northampton Head Office with hybrid working, including EU travel. Pay, benefits and more: We're looking to offer a salary of up to £64,800.00 per annum and 25 days annual leave (plus bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! What you'll do on a typical day: Lead end-to-end SuccessFactors Onboarding and Employee Central implementations, guiding projects from discovery and design through to successful international deployment Configure and optimise Recruiting and Onboarding solutions, including job requisitions, application templates, candidate profiles, route maps, permissions and offer management Drive seamless integrations across the SuccessFactors ecosystem, ensuring smooth data flow between Recruiting, Employee Central and Onboarding Manage external vendor integrations and reporting capabilities, leveraging tools whilst supporting third-party providers including background screening, assessment and job board platforms Ensure successful project delivery and data integrity, managing risks, dependencies and cross-functional workstreams, while supporting complex hire scenarios such as new hires, internal hires and cross-boarding activities What you need to succeed at GXO: Experienced SuccessFactors Recruiting & Onboarding professional with hands-on SAP SuccessFactors Onboarding 2.0 (ONB) and Recruiting (RCM) experience, including leading multiple implementations (holding current SAP SuccessFactors Employee Central and Onboarding certifications a plus ) Configuration expert with deep knowledge of Recruiting and Onboarding modules, including job requisitions, application templates, candidate profiles, route maps, permissions and offer management Integration specialist with a strong understanding of Recruiting to Employee Central and Onboarding integration points, Integration Centre, and inbound/outbound data flows across the SuccessFactors landscape Collaborative leader who can engage stakeholders at all levels, coordinate cross-functional teams in complex matrix organisations, and confidently communicate technical and business concepts to diverse audiences Analytical problem solver with experience supporting complex hiring scenarios such as rehires, internal hires and cross-boarding, coupled with excellent troubleshooting skills and the ability to deliver high-quality solutions We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement

Business Analyst Bristol Hybrid Working 50,000 + Benefits We're working with a growing wealth management and financial advice business that is investing heavily in improving how it operates, serves clients and supports advisers. As part of this investment, they are building a dedicated Business Analysis & Change function and are looking to appoint a Business Analyst with a genuine understanding of how a UK financial advice business operates. This is not a highly technical Business Analyst position. Instead, we're looking for someone who can identify opportunities to improve processes, challenge existing ways of working and help deliver meaningful change across the adviser and client journey. Success in this role comes from understanding the realities of advice businesses. You'll be curious about where friction exists for advisers, paraplanners and clients, and enjoy improving processes through both operational change and technology. You'll work closely with advisers, paraplanners, operations teams and senior stakeholders to understand current processes, identify inefficiencies and support projects from initial discovery through to successful implementation. What You'll Be Doing Working with stakeholders across the business to understand challenges and identify improvement opportunities. Running workshops, interviews and process discovery sessions with advisers, paraplanners and operational teams. Mapping current and future state processes. Supporting project discovery and requirements gathering activities. Mapping and improving the end-to-end adviser and client journey, from onboarding and fact-finding through to suitability, implementation and annual reviews. Using operational and client data to measure the impact of change and identify further improvement opportunities. Supporting the development and enhancement of the firm's client portal. Assisting with testing, implementation and change adoption activities. Working closely with technology teams to ensure business requirements are clearly understood. What We're Looking For 4+ years' experience within a UK Financial Advice or Wealth Management business in a Business Analyst role. Strong understanding of the end-to-end adviser journey, including onboarding, fact-finding, suitability, implementation and ongoing servicing. A good understanding of where advisers and paraplanners experience operational friction, with the ability to turn those challenges into practical improvements. Experience improving business processes and operational efficiency. Confidence facilitating workshops, challenging existing processes and translating operational knowledge into workable business solutions. Excellent stakeholder engagement and communication skills. Strong organisational skills and attention to detail. Nice To Have Experience with CRM systems, adviser platforms, workflow tools or client portals. Power BI, Excel or MI reporting experience. Knowledge of FCA-regulated environments and Consumer Duty. Experience supporting UAT, system migrations or technology-enabled change. What's On Offer Opportunity to join a newly established Business Analysis & Change function. Significant exposure to senior leadership and strategic initiatives. Genuine opportunity to influence how the business operates. Hybrid working with approximately two days per week in the office. Competitive salary, benefits package and long-term career development. Ready to Apply? Contact Jack Winder to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!

hackajob is collaborating with Wise to connect them with exceptional professionals for this role. Company Description Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . Job Description We are the Global KYC and Onboarding squad in the Servicing department and we have a mission: to enable teams at Wise to expand and fine-tune the business in a "config change" manner all across the globe, while remaining compliant and safe for the customers. There are three teams in the squad: Business Onboarding Verification, Personal Onboarding Verification and Wise Platform Verification (our B2B platform). The scale we operate at: In FY2025, 15.6 million people and businesses used Wise, we onboarded over 5.9 million new customers ( 500k/month), and moved £145.2bn across borders ( £400m/day) across 160+ countries and 40+ currencies. Our verification systems aren't supporting tools - they're core production infrastructure that protects customers, enables growth, and must stay reliable under constant change in regulations, policies, and evolving threat patterns. All of the teams are diverse, cross-functional groups passionate about solving complex problems with elegant solutions. We bring together backend and frontend engineers, mobile developers, designers, data analysts, and product managers who collaborate closely to deliver exceptional customer experiences. Our teams are responsible for the critical verification journeys that business and personal customers complete before using Wise's products. We own the entire verification lifecycle - from document collection flows and automated review systems to agent tooling and compliance monitoring. We operate with high ownership in a bottom-up, transparent culture, make data-driven decisions, and celebrate both technical excellence and customer impact. Right now we're focused on building KYC/FinCrime as a configuration-driven product, refactoring and building new scalable microservice systems, and increasing automation using ML/AI where it genuinely improves decisioning, review quality, and operational efficiency - with safe fallbacks and clear observability. As a team that touches both regulatory requirements and customer experience, we have unique opportunities to innovate in a space traditionally resistant to change. By joining one of our teams, you'll directly impact these customers by transforming a traditionally frustrating experience into one that's fast, intuitive, and fair. Your code will help individuals and small businesses access global banking faster, enable entrepreneurs to pay international employees on time, and allow people like you and your teammates support their families across borders without friction. We're not just building verification systems - we're removing barriers that stand between our customers and their financial freedom. We need like-minded engineers in all the teams in the squad, so we'll use the interview process to discover where your unique skills shine brightest. Ultimately, we want to match you with the team that perfectly aligns with your experience and sets you up for success! As a Senior Software Engineer, you will own large-sized, impactful projects within the domain. Your responsibilities span end-to-end: You will own the technical roadmap for your areas of ownership, ensuring they address important technical debt, reliability, scalability, and security concerns. You will be instrumental in designing and implementing robust backend systems that provide clean APIs and interfaces to hide the internal complexity. You will drive the integration with various risk and mitigation systems to ensure that Wise is compliant. You will take initiative to identify and solve impactful problems both within your team and beyond, contributing to high-impact cross-team initiatives. What we expect from you: You have 4+ years of experience working with Java 8+, Spring framework, asynchronous message queues (e.g., Kafka, RabbitMQ), and have architected and built highly scalable microservices. A strong product mindset and a deep passion for both customer experience and regulatory compliance. You will prioritize work with a holistic view of the customer and business impact, making data-driven decisions to solve complex, ambiguous problems. Exceptional communication skills, with the ability to articulate complex technical and architectural concepts clearly to diverse audiences, including product managers, designers, and other engineering teams. You demonstrate a commitment to writing clean, testable, maintainable, and highly performant code, and you are a strong advocate for best coding practices and rigorous code reviews. Proven ability to identify and lead the technical delivery of large-scale, organisationally-complex projects, adept at anticipating and escalating organizational blockers. Extensive experience working with relational and non-relational databases, including advanced query optimization, schema design, and data lifecycle management for sensitive information. What does success look like? You'll have deeply embedded yourself within our mission, owning and delivering quarterly goals for the team, significantly impacting our ability to scale and improve verification processes. You'll own the technical roadmap for your areas, ensuring it supports both immediate delivery needs and long-term strategic objectives, including addressing technical debt and improving system health. You'll leverage your expertise to identify the right solutions to solve ambiguous, open-ended problems, driving tough prioritization decisions that deliver clear business and customer value. You'll consistently define and implement technical solutions or efficient operational processes that level up your team and contribute beyond it, mentoring other engineers and sharing best practices. You'll inspire a high-performing team environment where ideas are shared, technical excellence is pursued, and continuous learning is embraced. Additional Information For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.

hackajob is collaborating with Wise to connect them with exceptional professionals for this role. Company Description Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . Job Description About the role We're looking for a Senior Backend Engineer to build and scale Wise's price comparison platform. Comparison is about transparency-helping customers understand the real cost of sending money and why Wise is the better choice. You'll own the systems that collect pricing data from competitors and make it accessible across Wise, powering comparison tools and enabling data-driven decisions. This means building robust scrapers, reliable data pipelines, and APIs that teams depend on. Accuracy and trust are non-negotiable. You'll join the Marketing-Platform team in the Onboarding & Scalable Growth squad. We build the systems that unlock and optimise digital marketing and CRM, enabling £30+ million in marketing investment with proven ROI. What you'll do Build the backbone: backend systems and APIs that power Wise's comparison experiences. Make scrapers feel "magical": help define the roadmap for using LLMs and proven techniques to make data collection more stable, faster to evolve, and easier to scale. Turn competitive pricing into a real-time advantage: expand and strengthen our competitive intelligence system across 100+ competitors in money transfer. Obsess over data quality: build ingestion and validation pipelines with strong monitoring, accuracy checks, and rapid detection when the world changes. Make data trustworthy by default: improve reliability, transparency and usability of marketing data so internal teams can move faster with confidence. Design for scale: operate distributed, event-driven systems that stay reliable as volume and coverage grow. Work like a small team building something big: collaborate daily with product, engineering, analytics and data partners to ship the right thing. Own the whole experience: from shaping the solution to implementing, testing, releasing and watching it succeed in production. Raise the bar: through great testing, thoughtful reviews, and feedback that makes the whole team better. What we're looking for (Must have) 5+ Years of working as a software engineer Solid knowledge of relational databases and designing data models for correctness and performance. Experience building distributed and concurrent systems (e.g., Kafka or equivalent). Strong engineering fundamentals: testable code, unit + integration testing, and pragmatic testing strategies. Clear communication: able to explain technical decisions to non-technical partners. A product mindset: you prioritise customer outcomes and use data to guide decisions. Comfortable working independently on ambiguous problems, taking end-to-end ownership. Nice to have Hands-on experience with scraping technologies at scale and maintaining data quality/accuracy. Experience building backend systems with Java or Kotlin (or another JVM language). Experience with Spring (or similar JVM frameworks). Experience operating data-heavy systems with strong observability (monitoring, alerting, data quality checks). Experience with measurement/attribution, marketing platforms, or comparison products (not required). Fintech or regulated-environment experience (not required). What your first 6 months could look like You've embedded into the team, understood our goals and how your work connects to measurable outcomes. You've shipped production features end-to-end and monitored their impact after release. You've contributed to planning cycles and proposed improvements to take our comparison product further. You've built confidence in Wise's domain and engineering practices, and helped improve how the team works. Qualifications What does it take: 5+ years of experience in Java or Kotlin (or other JVM based language) Strong experience with Spring framework, relational databases, distributed and concurrent systems (Kafka) Experience in scraping technologies at scale and maintaining data accuracy Close collaboration with product managers, data scientists, data analysts, engineers and other product teams is a must have and is something to expect to happen on a daily basis You enjoy writing testable code and you have experience in testing strategies, such as unit testing, integration testing You believe in and follow best coding practices, code reviews and open feedback You have great communication skills and the ability to articulate complex, technical concepts to non-technical audience You strive to improve our team culture and processes A strong product mindset and passion for customer experience, you prioritise work with the customers in mind and make data-driven decisions to fix customer pain-points Being able to work independently on customer problems is a key to success - you take responsibility and end-to-end ownership of your projects: drive and own them to make sure we hit the goals we want to achieve Additional Information For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.

hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role. Job Description: Location: Farnborough, Hampshire, UK Employment Type: Permanent, Full-Time Security Clearance: Developed Vetting (DV) - Essential DXC Technology is seeking a highly skilled Master Scheduler to support delivery across a secure, high-profile client environment. This is a critical role responsible for developing, maintaining, and assuring integrated project and programme schedules, ensuring alignment across multiple workstreams, dependencies, and stakeholders. At DXC Technology, we are committed to creating an inclusive workplace where everyone can thrive. We actively encourage applications from neurodiverse individuals, women, and other underrepresented groups in technology. Job Description Lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single point of accountability for Service Desk performance, representing the function to senior leadership and client stakeholders. Reporting Line Reports to: Operational Service Management (OSM) Manager / IT Service Delivery Director Direct Reports: Service Desk Team Leads, Senior Service Desk Analysts, Service Desk Analysts Key Responsibilities Service Delivery & SLA Management Own end-to-end Service Desk operations, ensuring all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met or exceeded Monitor and report on service performance metrics including First Contact Resolution (FCR), Average Handle Time (AHT), Customer Satisfaction (CSAT), Net Promoter Score (NPS), abandonment rates, and ticket volumes Manage incident escalation processes to minimise business impact and ensure timely resolution Conduct regular service reviews with stakeholders, presenting performance data, trend analysis, and improvement plans Ensure accurate and timely production of daily, weekly, and monthly operational reports Manage service desk budgets, forecasting costs, and identifying cost optimisation opportunities Oversee vendor and third-party supplier relationships relevant to Service Desk tooling and services Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function ITIL Best Practice Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service Request Management Maintain and improve standard operating procedures (SOPs), work instructions, runbooks, and knowledge articles Drive adoption of ITIL processes across the team, ensuring consistent and repeatable service delivery Support Major Incident Management (MIM) and contribute to Problem Management activities to reduce repeat incidents Ensure effective Change Enablement awareness within the team to minimise change-related incidents Govern the Service Catalogue, ensuring offerings are current, clearly defined, and aligned to business needs Ensure compliance with Information Security Management policies and data protection regulations (e.g., GDPR) Customer Experience Champion a customer-first culture across the Service Desk team, embedding customer experience into every interaction Analyse customer feedback (CSAT/NPS) and implement targeted improvements based on insights Ensure professional, empathetic, and efficient communication at all customer touchpoints - phone, email, chat, portal, and walk-up Build and maintain strong relationships with key business stakeholders through regular engagement Act as the escalation point for customer complaints, ensuring swift and satisfactory resolution within agreed timeframes Design and implement customer journey mapping to identify pain points and optimise the support experience Develop and maintain a communication strategy for planned outages, service changes, and major incidents Establish and monitor Voice of the Customer (VoC) programmes to capture qualitative and quantitative feedback Continual Service Improvement (CSI) Identify, propose, and implement service improvements through data-driven analysis and trend identification Maintain a CSI register, tracking improvement initiatives from identification through to realisation of benefits Leverage automation, AI, and self-service opportunities to improve efficiency and user experience Conduct root cause analysis on SLA breaches and recurring issues, implementing corrective and preventive actions Benchmark service performance against industry standards and best practices (e.g., SDI, HDI benchmarks) Lead regular improvement workshops with the team to generate ideas and foster innovation Implement shift-left strategies to empower Level 1 resolution and reduce unnecessary escalations Track and report on improvement initiative ROI and business value delivered People Management & Development Lead, coach, and develop a team of Service Desk Analysts and Team Leads (typically 15-50+ staff) Manage workforce planning, shift scheduling, and resource allocation to meet demand across 24/7 or extended hours operations Conduct regular 1:1s, performance reviews, and personal development planning Foster a positive, high-performance team culture with clear accountability and recognition Identify training needs and ensure the team maintains relevant technical and ITIL certifications Manage recruitment, onboarding, and retention strategies to minimise attrition Implement quality assurance frameworks including call monitoring, ticket audits, and coaching programmes Promote diversity, inclusion, and wellbeing within the team Manage absence, performance issues, and disciplinary matters in line with HR policies Technology & Tooling Oversee the effective use and configuration of ITSM platforms Drive adoption of self-service portals, knowledge bases, and virtual agent/chatbot technologies Identify and implement automation opportunities (e.g., password resets, ticket routing, auto-categorisation) Ensure telephony/ACD systems are optimised for call routing, IVR, and reporting Collaborate with IT teams on tool enhancements, integrations, and upgrades Evaluate emerging technologies and make recommendations for adoption At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

hackajob is collaborating with Wise to connect them with exceptional professionals for this role. Company Description About Wise Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their life easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission. Job Description We're looking for a Lead Product Analyst to join the Business Account squad and the Business Onboarding team. As a Lead Product Analyst, your mission will be to deeply understand the needs of business customers as they register with Wise for the first time, regain access to their account, and complete the checks needed to use Wise safely. You'll help the team find the right balance between conversion, customer experience, operational efficiency, and risk controls: reducing unnecessary friction for legitimate businesses while helping deflect bad actors. This role offers a significant opportunity to collaborate across various teams, including Business Pricing, Account Experience, and Verification, to ensure a seamless and integrated experience for our business customers. For more information on our Analytics Career Map and levelling structure, click here. What you will be doing: Own the KPI tree and core metrics for business onboarding, ensuring alignment. Help your team understand their progress and communicate recommendations to senior stakeholders. Use data exploration and funnel analysis to identify high-impact opportunities in the onboarding flow. Partner with the team to prioritise projects with the highest leverage. Lead experimentation and A/B tests for business onboarding, defining hypotheses and metrics. Analyze results to drive product roadmap recommendations to reduce friction and boost conversion. Build and maintain data products and dashboards to empower self-service data literacy for PMs, design researchers and engineers. Design LLM-ready data foundations for onboarding analytics, including clean business entities, event schemas, semantic definitions, metadata, retrieval-friendly documentation, and evaluation datasets that make data usable by AI systems without losing governance or context. Partnering with your product manager, engineers and designers throughout the product development lifecycle to build and iterate product changes based on your insights Qualifications What you'll bring: Technical depth: 5+ years of experience in analytical roles, with excellent SQL and the ability to write clear, performant, reliable queries across large and complex datasets. Product analytics craft: Strong experience with at least three of funnel analysis, customer segmentation, cohort analysis, metrics decomposition, experimentation, causal inference, or product opportunity sizing. Data product ownership: Experience building and owning production-grade analytical assets, such as dbt models, Airflow jobs, semantic layers, metric stores, governed dashboards, or trusted self-serve datasets. LLM-ready data thinking: You understand what makes data usable by AI systems: clean entities, stable identifiers, clear definitions, metadata, access controls, provenance, quality tests, and documentation that can be retrieved and reasoned over. Ownership: You enjoy working independently in a fast-paced environment. You identify high-impact opportunities and make them happen. You triage requests by impact and know when to go deep versus deliver 80/20 results. Communication: Excellent verbal and written communicator - you cut through the noise, communicating what matters in a way that people get it. You craft dashboards and visualisations that tell a story and have diagnostic power. Analytical Thinking: You have experience with at least one of: funnel analysis, customer segmentation/cohort analysis, or metrics decomposition. You structure problems before diving into data and know how to find the signal in the noise. Nice to have but not essential: Prior experience in the B2B space - understanding business customers' financial and operational needs. A/B testing or causal inference experience. Familiar with onboarding frameworks and KYC/KYB processes. Demonstrated capability to utilize AI and machine learning for enhancing analytical results and automating routine work. Additional Information What do we offer: Salary: £75,000 - £115,000 Company Restricted Stock Units Numerous great benefits in our London office Key benefits: Hybrid working Paid annual holiday, sick days, parental leave and other leave opportunities 6 weeks of paid sabbatical after 4 years at Wise on top of annual leave For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Job Title - Data Analyst (Python) - Data Management Sr Associate Location - London, UK - Onsite (5 days a week in office) Type - Contract (Inside IR35) Job Description You will work in a collaborative environment as part of a diverse, inclusive, and geographically distributed team. We are seeking individuals with a curious mindset and a keen interest in new technology. Our data management associates are naturally solution-oriented and possess an interest in the financial sector and focus on addressing our customer needs. We work in teams focused on specific banking functions and products, providing opportunities to build data pipelines and reporting capabilities for functional areas such as finance and business management, treasury operations, financial crime prevention, regulatory reporting and analytics. We collaborate with product teams such as card payments, electronic payments, lending, customer onboarding, core banking, and insurance to understand their product data models and deliver tailored data solutions that meet business needs. Job Responsibilities Partner with cross-functional teams to gather requirements, analyze data, deliver accurate reports and develop data-driven solutions that meet those needs. Apply domain modelling techniques to design and develop top-tier business products using industry best practices to ensure high data quality and minimize redundancy. Maintain data accuracy, integrity, and consistency across all data layers. Drive process improvements and automation initiatives to boost reporting efficiency and data quality. Collaborate with data engineers to streamline and enhance data reporting workflows through automation. Work with internal teams to resolve data issues and discrepancies in reporting. Communicate findings and insights to stakeholders using clear and effective visualizations and summaries. Assist product teams in extracting and analysing data for functional testing and data investigations. Contribute to data governance and compliance efforts to ensure adherence to standards and regulations. Deliver end-to-end reporting solutions on cloud infrastructure leveraging the latest technologies and the best industry practices. Required Qualifications, Capabilities & Skills Formal training or certification on data engineering concepts and applied experience. Recent hands-on professional experience in a reporting, data analysis or business intelligence role. Experience in database querying techniques and SQL . Understanding of how to manage and optimize queries for large volumes of data within different kinds of data stores (including relational data stores). Experience in designing and implementing effective tests (unit, component, integration, end-to-end, performance, etc.). Experience in working with technical data formats (JSON/Avro/Parquet). Strong analytical and problem-solving skills. Experience in explaining and converting complex concepts into digestible information to be consumed by both technical and business stakeholders. Attention to detail and commitment to maintaining data quality. Excellent written and verbal communication skills in English . Preferred Qualifications, Capabilities & Skills Experience in working in a highly regulated environment/industry. Understanding of data warehousing concepts and ETL processes. Understanding of event-base architecture, data streaming and messaging frameworks. Experience in data analysis using Python programming language . Understanding of data governance frameworks. Understanding of AWS cloud technologies.

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. On behalf of Tesco IMS, AMS are now looking for a Supplier Risk Analyst for a 6 month contract ,this role offers a fully remote working model. Tesco IMS deal in the personal - from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you've worked hard for. And that means they always work with heart. Whether they're helping their customers or looking after their people, you'll find there's a warmth and friendliness to everything they do. Key responsibilities: To support the Supplier Risk and Assurance Manager in developing and delivering assurance activities with third- party suppliers. Recommend changes to systems, technology and processes across third parties to support continuous improvement of our control framework and assurance activity. Lead supplier onboarding and due diligence processes, ensuring alignment with SS2/21 and internal risk frameworks. Utilize Hellios FSQS to assess supplier compliance across financial, ESG, and information security domains. Conduct materiality assessments and maintain a register of outsourcing relationships. Collaborate with Procurement, Legal, and Information Security teams to evaluate and mitigate third-party risks. Develop and test stressed exit plans for critical suppliers to support operational resilience. Monitor supplier performance and risk indicators, producing actionable insights and reports for senior stakeholders. Skills and Qualifications: Proven experience in supplier risk, third-party risk management, or compliance. Strong understanding of SS2/21, GDPR, ISO 27001, and operational resilience principles. Familiarity with Hellios FSQS or similar supplier assurance platforms. Excellent analytical, communication, and stakeholder engagement skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Experience in supplier onboarding, due diligence, and administrative support. Why Tesco Insurance and Money Services? Seeing your impact all around you: there's no better feeling. Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day. We deal in the personal - from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you've worked hard for. Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome. Next steps If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. Our client will only accept workers operating via an Umbrella or PAYE engagement model. Please note that for the duration of this assignment you will be working as an external resource engaged by AMS.