We are currently recruiting for an experienced Anti-Social Behaviour Officer to join a Leicester-based Housing Association on an initial 2-month temporary contract. This is an excellent opportunity for an experienced Anti-Social Behaviour Officer who is confident managing a caseload independently and progressing cases from initial reports through to resolution. The successful candidate will primarily work remotely, with attendance required at the Leicester office one day per week . As an Anti-Social Behaviour Officer , you will manage a range of ASB cases, including complex cases requiring formal intervention and legal action. You will be responsible for investigating complaints, gathering evidence, working with residents and partner agencies, and ensuring cases are progressed effectively in line with housing policies and legislation. Key Responsibilities of an ASB Officer: Manage a caseload of Anti-Social Behaviour Officer cases from initial report through to resolution. Investigate ASB complaints, gather evidence and maintain detailed case records. Work with residents, witnesses, local authorities, police and partner agencies to resolve ASB issues. Progress complex ASB cases through formal enforcement action and legal proceedings where required. Prepare case files, statements and evidence for court action. Attend meetings, interviews and site visits where required. Provide advice and support to customers affected by anti-social behaviour. Ensure all case management activity is accurately recorded and compliant with relevant legislation and policies. About You: Previous experience working as an Anti-Social Behaviour Officer within social housing. Experience managing ASB cases through investigation, enforcement and legal stages. Good knowledge of ASB legislation, tenancy enforcement and housing procedures. Strong evidence-gathering, report-writing and case management skills. Excellent communication and negotiation abilities. The ability to work independently, manage deadlines and prioritise a varied caseload. A full UK driving licence and access to a vehicle, as travel across Leicester will be required when needed. If you are an experienced Anti-Social Behaviour Officer looking for a flexible temporary opportunity with a predominantly remote working arrangement, we would like to hear from you. Please apply or contct (url removed)
Jul 30, 2026
Contractor
We are currently recruiting for an experienced Anti-Social Behaviour Officer to join a Leicester-based Housing Association on an initial 2-month temporary contract. This is an excellent opportunity for an experienced Anti-Social Behaviour Officer who is confident managing a caseload independently and progressing cases from initial reports through to resolution. The successful candidate will primarily work remotely, with attendance required at the Leicester office one day per week . As an Anti-Social Behaviour Officer , you will manage a range of ASB cases, including complex cases requiring formal intervention and legal action. You will be responsible for investigating complaints, gathering evidence, working with residents and partner agencies, and ensuring cases are progressed effectively in line with housing policies and legislation. Key Responsibilities of an ASB Officer: Manage a caseload of Anti-Social Behaviour Officer cases from initial report through to resolution. Investigate ASB complaints, gather evidence and maintain detailed case records. Work with residents, witnesses, local authorities, police and partner agencies to resolve ASB issues. Progress complex ASB cases through formal enforcement action and legal proceedings where required. Prepare case files, statements and evidence for court action. Attend meetings, interviews and site visits where required. Provide advice and support to customers affected by anti-social behaviour. Ensure all case management activity is accurately recorded and compliant with relevant legislation and policies. About You: Previous experience working as an Anti-Social Behaviour Officer within social housing. Experience managing ASB cases through investigation, enforcement and legal stages. Good knowledge of ASB legislation, tenancy enforcement and housing procedures. Strong evidence-gathering, report-writing and case management skills. Excellent communication and negotiation abilities. The ability to work independently, manage deadlines and prioritise a varied caseload. A full UK driving licence and access to a vehicle, as travel across Leicester will be required when needed. If you are an experienced Anti-Social Behaviour Officer looking for a flexible temporary opportunity with a predominantly remote working arrangement, we would like to hear from you. Please apply or contct (url removed)
Job Title: Housing Officer Location: Inverness Salary: Equivalent to up o £50,000 per annum, depending on experience Job Type: Temporary (Immediate start until end of November) Full time The Opportunity: Our client, an established organisation within the housing sector, is seeking an experienced Housing Officer to join their team on a temporary basis until the end of November. This is an excellent opportunity for a confident and capable housing professional who can manage their own patch, deliver a high quality tenancy management service and support tenants to sustain their homes and communities. You ll be joining a fast paced and customer focused environment where no two days are the same. Hybrid working is available following initial training, alongside a flexible working policy. Key Responsibilities: Manage a designated tenancy patch, delivering a proactive and customer focused housing management service Carry out tenancy sign-ups, terminations, tenancy changes and estate inspections Conduct regular tenancy visits, property checks and sustainment support visits Manage and investigate anti-social behaviour cases and neighbour disputes using early intervention and enforcement tools Support allocations, viewings and void turnaround processes to minimise rent loss Work closely with internal teams and external partners including local authority services, health professionals and support agencies Support vulnerable tenants through safeguarding, tenancy sustainment and appropriate signposting Maintain accurate records and ensure compliance with relevant housing legislation and organisational procedures Requirements: Essential Previous experience working as a Housing Officer or in a similar housing management role Strong understanding of Scottish housing legislation and tenancy management processes Experience dealing with ASB, tenancy sustainment and estate management Excellent communication, negotiation and problem solving skills Ability to manage a varied caseload independently Experience working with vulnerable customers Strong IT skills including Microsoft 365 and housing management systems Full UK driving licence and access to a vehicle Enhanced Disclosure Scotland clearance (or willingness to obtain) CIH Level 4 (or working towards) Desirable Experience within a Housing Association or local authority housing service Knowledge of trauma informed practice Experience attending multi agency meetings (e.g. MARAC / MAPPA) Supervisory or mentoring experience What's on Offer: Equivalent salary of up to £50,000 per annum, depending on experience Temporary contract until end of November to finish a maternity cover Monday - Thursday: 9 am 5 pm Friday 9 am 4:30 pm 1 hour lunch break Hybrid working following training Flexi-time policy available after training Immediate start available About You: You are an experienced Housing Officer who enjoys autonomy, problem-solving and delivering a high-quality tenancy service. You are confident managing your own workload, engaging with tenants and partners, and handling complex housing issues in a calm and professional manner. How to Apply: For any questions ahead of applying, contact Lauren at Global Highland.
Jul 30, 2026
Seasonal
Job Title: Housing Officer Location: Inverness Salary: Equivalent to up o £50,000 per annum, depending on experience Job Type: Temporary (Immediate start until end of November) Full time The Opportunity: Our client, an established organisation within the housing sector, is seeking an experienced Housing Officer to join their team on a temporary basis until the end of November. This is an excellent opportunity for a confident and capable housing professional who can manage their own patch, deliver a high quality tenancy management service and support tenants to sustain their homes and communities. You ll be joining a fast paced and customer focused environment where no two days are the same. Hybrid working is available following initial training, alongside a flexible working policy. Key Responsibilities: Manage a designated tenancy patch, delivering a proactive and customer focused housing management service Carry out tenancy sign-ups, terminations, tenancy changes and estate inspections Conduct regular tenancy visits, property checks and sustainment support visits Manage and investigate anti-social behaviour cases and neighbour disputes using early intervention and enforcement tools Support allocations, viewings and void turnaround processes to minimise rent loss Work closely with internal teams and external partners including local authority services, health professionals and support agencies Support vulnerable tenants through safeguarding, tenancy sustainment and appropriate signposting Maintain accurate records and ensure compliance with relevant housing legislation and organisational procedures Requirements: Essential Previous experience working as a Housing Officer or in a similar housing management role Strong understanding of Scottish housing legislation and tenancy management processes Experience dealing with ASB, tenancy sustainment and estate management Excellent communication, negotiation and problem solving skills Ability to manage a varied caseload independently Experience working with vulnerable customers Strong IT skills including Microsoft 365 and housing management systems Full UK driving licence and access to a vehicle Enhanced Disclosure Scotland clearance (or willingness to obtain) CIH Level 4 (or working towards) Desirable Experience within a Housing Association or local authority housing service Knowledge of trauma informed practice Experience attending multi agency meetings (e.g. MARAC / MAPPA) Supervisory or mentoring experience What's on Offer: Equivalent salary of up to £50,000 per annum, depending on experience Temporary contract until end of November to finish a maternity cover Monday - Thursday: 9 am 5 pm Friday 9 am 4:30 pm 1 hour lunch break Hybrid working following training Flexi-time policy available after training Immediate start available About You: You are an experienced Housing Officer who enjoys autonomy, problem-solving and delivering a high-quality tenancy service. You are confident managing your own workload, engaging with tenants and partners, and handling complex housing issues in a calm and professional manner. How to Apply: For any questions ahead of applying, contact Lauren at Global Highland.
We are currently recruiting for an experienced Anti-Social Behaviour Officer to join a London-based Housing Association on a permanent basis. This is an excellent opportunity for an experienced Anti-Social Behaviour Officer who is confident managing a varied caseload and delivering effective ASB services across a large geographical area. The role offers flexibility around location, with the successful candidate able to work across different London patches as required. The RoleAs an Anti-Social Behaviour Officer , you will be responsible for managing and resolving a range of ASB cases, including complex cases requiring formal enforcement action and legal intervention. You will investigate reports, gather evidence, work with residents and partner agencies, and take appropriate action to achieve sustainable resolutions. Key Responsibilities of an ASB Officer: Manage a caseload of Anti-Social Behaviour Officer cases from initial report through to resolution. Investigate ASB complaints, gather evidence and maintain accurate case records. Work with residents, witnesses, local authorities, police and external agencies to resolve ASB issues. Manage complex ASB cases, including those requiring tenancy enforcement and legal action. Prepare case files, witness statements and supporting evidence for court proceedings where required. Issue relevant tenancy enforcement actions in line with legislation and organisational policies. Carry out visits, interviews and meetings with residents and involved parties. Provide advice and support to customers affected by anti-social behaviour. Ensure cases are progressed efficiently and recorded accurately. About You: Previous experience working as an Anti-Social Behaviour Officer within a social housing environment. Proven experience managing ASB cases through investigation, enforcement and legal processes. Strong knowledge of ASB legislation, tenancy management and housing enforcement procedures. Excellent investigation, communication and report-writing skills. The ability to manage a busy caseload independently and prioritise effectively. Experience working with vulnerable residents and multi-agency partners. A full UK driving licence and access to a vehicle, with the flexibility to travel across London locations as required. If you are an experienced Anti-Social Behaviour Officer looking for a permanent opportunity with a flexible London-based Housing Association, we would like to hear from you. Please apply or contact (url removed)
Jul 30, 2026
Full time
We are currently recruiting for an experienced Anti-Social Behaviour Officer to join a London-based Housing Association on a permanent basis. This is an excellent opportunity for an experienced Anti-Social Behaviour Officer who is confident managing a varied caseload and delivering effective ASB services across a large geographical area. The role offers flexibility around location, with the successful candidate able to work across different London patches as required. The RoleAs an Anti-Social Behaviour Officer , you will be responsible for managing and resolving a range of ASB cases, including complex cases requiring formal enforcement action and legal intervention. You will investigate reports, gather evidence, work with residents and partner agencies, and take appropriate action to achieve sustainable resolutions. Key Responsibilities of an ASB Officer: Manage a caseload of Anti-Social Behaviour Officer cases from initial report through to resolution. Investigate ASB complaints, gather evidence and maintain accurate case records. Work with residents, witnesses, local authorities, police and external agencies to resolve ASB issues. Manage complex ASB cases, including those requiring tenancy enforcement and legal action. Prepare case files, witness statements and supporting evidence for court proceedings where required. Issue relevant tenancy enforcement actions in line with legislation and organisational policies. Carry out visits, interviews and meetings with residents and involved parties. Provide advice and support to customers affected by anti-social behaviour. Ensure cases are progressed efficiently and recorded accurately. About You: Previous experience working as an Anti-Social Behaviour Officer within a social housing environment. Proven experience managing ASB cases through investigation, enforcement and legal processes. Strong knowledge of ASB legislation, tenancy management and housing enforcement procedures. Excellent investigation, communication and report-writing skills. The ability to manage a busy caseload independently and prioritise effectively. Experience working with vulnerable residents and multi-agency partners. A full UK driving licence and access to a vehicle, with the flexibility to travel across London locations as required. If you are an experienced Anti-Social Behaviour Officer looking for a permanent opportunity with a flexible London-based Housing Association, we would like to hear from you. Please apply or contact (url removed)
Location: East Midlands (Hybrid Working 3-4 days on site) Contract: Initial 3 Months Rate: Negotiable Start Date: ASAP Key Responsibilities: Managing a designated housing patch Delivering tenancy management services across a portfolio of properties Conducting tenancy audits, estate inspections, and resident visits Managing Anti-Social Behaviour (ASB) cases from investigation through to resolution Handling tenancy breaches and tenancy enforcement action where required Supporting tenancy sustainment and resident engagement initiatives Managing low-level rent arrears and working alongside income teams Liaising with internal departments, local authorities, support services, and external agencies Ensuring compliance with housing policies, procedures, and relevant housing legislation Maintaining accurate records and case management systems Requirements: Previous experience as a Housing Officer, Neighbourhood Officer, Tenancy Officer, or Housing Management Officer Strong background in tenancy management within social housing Experience managing ASB cases and tenancy-related casework Knowledge of housing legislation and tenancy enforcement processes Excellent communication and stakeholder management skills Ability to manage a diverse caseload independently Full UK Driving Licensce If you're interested in hearing more about this opportunity, please send over your updated CV or get in touch at for a confidential discussion. If this role isn't suitable for you, referrals and recommendations are always appreciated.
Jul 30, 2026
Contractor
Location: East Midlands (Hybrid Working 3-4 days on site) Contract: Initial 3 Months Rate: Negotiable Start Date: ASAP Key Responsibilities: Managing a designated housing patch Delivering tenancy management services across a portfolio of properties Conducting tenancy audits, estate inspections, and resident visits Managing Anti-Social Behaviour (ASB) cases from investigation through to resolution Handling tenancy breaches and tenancy enforcement action where required Supporting tenancy sustainment and resident engagement initiatives Managing low-level rent arrears and working alongside income teams Liaising with internal departments, local authorities, support services, and external agencies Ensuring compliance with housing policies, procedures, and relevant housing legislation Maintaining accurate records and case management systems Requirements: Previous experience as a Housing Officer, Neighbourhood Officer, Tenancy Officer, or Housing Management Officer Strong background in tenancy management within social housing Experience managing ASB cases and tenancy-related casework Knowledge of housing legislation and tenancy enforcement processes Excellent communication and stakeholder management skills Ability to manage a diverse caseload independently Full UK Driving Licensce If you're interested in hearing more about this opportunity, please send over your updated CV or get in touch at for a confidential discussion. If this role isn't suitable for you, referrals and recommendations are always appreciated.
Housing Officer / Housing Services - Initial temporary contract - Based in the Twickenham/Teddington area of South West London - Hybrid working (2 - 3 days in the office) - £22 per hour We're recruiting on behalf of a well-established organisation seeking a proactive Housing Advisor to deliver an exceptional housing management service. You'll take ownership of a diverse caseload, providing expert housing management advice and ensuring tenancy matters are managed efficiently, professionally and in line with current legislation. Working closely with residents, committees and internal teams, you'll help resolve issues, support vulnerable tenants and contribute to delivering an outstanding customer experience. Key Responsibilities Deliver a proactive housing management service across a portfolio of housing Manage tenancy matters including arrears, tenancy breaches, notices and legal proceedings where appropriate. Handle complex cases including anti-social behaviour, complaints and neighbour disputes. Oversee the voids and allocations process from start to finish. Carry out tenancy visits and regular site inspections. Work collaboratively with repairs and maintenance teams to support residents. Liaise with external agencies and support vulnerable tenants where safeguarding concerns arise. Ensure compliance with housing legislation, policies and tenancy agreements. Prepare reports To be considered suitable you will need to have the following skills and experience; Previous experience within housing management or tenancy management. A good understanding of housing legislation and tenancy law. Experience managing rent arrears, ASB and tenancy enforcement. Excellent communication and relationship-building skills. A customer-focused approach with the ability to manage challenging situations professionally. A full UK driving licence and willingness to travel to local sites as required
Jul 30, 2026
Contractor
Housing Officer / Housing Services - Initial temporary contract - Based in the Twickenham/Teddington area of South West London - Hybrid working (2 - 3 days in the office) - £22 per hour We're recruiting on behalf of a well-established organisation seeking a proactive Housing Advisor to deliver an exceptional housing management service. You'll take ownership of a diverse caseload, providing expert housing management advice and ensuring tenancy matters are managed efficiently, professionally and in line with current legislation. Working closely with residents, committees and internal teams, you'll help resolve issues, support vulnerable tenants and contribute to delivering an outstanding customer experience. Key Responsibilities Deliver a proactive housing management service across a portfolio of housing Manage tenancy matters including arrears, tenancy breaches, notices and legal proceedings where appropriate. Handle complex cases including anti-social behaviour, complaints and neighbour disputes. Oversee the voids and allocations process from start to finish. Carry out tenancy visits and regular site inspections. Work collaboratively with repairs and maintenance teams to support residents. Liaise with external agencies and support vulnerable tenants where safeguarding concerns arise. Ensure compliance with housing legislation, policies and tenancy agreements. Prepare reports To be considered suitable you will need to have the following skills and experience; Previous experience within housing management or tenancy management. A good understanding of housing legislation and tenancy law. Experience managing rent arrears, ASB and tenancy enforcement. Excellent communication and relationship-building skills. A customer-focused approach with the ability to manage challenging situations professionally. A full UK driving licence and willingness to travel to local sites as required
Housing Officer / Housing Services - Initial temporary contract - Based in the Twickenham/Teddington area of South West London - Hybrid working (2 - 3 days in the office) - £28.61 per hour via an umbrella company We're recruiting on behalf of a well-established organisation seeking a proactive Housing Advisor to deliver an exceptional housing management service. You'll take ownership of a diverse caseload, providing expert housing management advice and ensuring tenancy matters are managed efficiently, professionally and in line with current legislation. Working closely with residents, committees and internal teams, you'll help resolve issues, support vulnerable tenants and contribute to delivering an outstanding customer experience. Key Responsibilities Deliver a proactive housing management service across a portfolio of housing Manage tenancy matters including arrears, tenancy breaches, notices and legal proceedings where appropriate. Handle complex cases including anti-social behaviour, complaints and neighbour disputes. Oversee the voids and allocations process from start to finish. Carry out tenancy visits and regular site inspections. Work collaboratively with repairs and maintenance teams to support residents. Liaise with external agencies and support vulnerable tenants where safeguarding concerns arise. Ensure compliance with housing legislation, policies and tenancy agreements. Prepare reports To be considered suitable you will need to have the following skills and experience; Previous experience within housing management or tenancy management. A good understanding of housing legislation and tenancy law. Experience managing rent arrears, ASB and tenancy enforcement. Excellent communication and relationship-building skills. A customer-focused approach with the ability to manage challenging situations professionally. A full UK driving licence and willingness to travel to local sites as required
Jul 30, 2026
Contractor
Housing Officer / Housing Services - Initial temporary contract - Based in the Twickenham/Teddington area of South West London - Hybrid working (2 - 3 days in the office) - £28.61 per hour via an umbrella company We're recruiting on behalf of a well-established organisation seeking a proactive Housing Advisor to deliver an exceptional housing management service. You'll take ownership of a diverse caseload, providing expert housing management advice and ensuring tenancy matters are managed efficiently, professionally and in line with current legislation. Working closely with residents, committees and internal teams, you'll help resolve issues, support vulnerable tenants and contribute to delivering an outstanding customer experience. Key Responsibilities Deliver a proactive housing management service across a portfolio of housing Manage tenancy matters including arrears, tenancy breaches, notices and legal proceedings where appropriate. Handle complex cases including anti-social behaviour, complaints and neighbour disputes. Oversee the voids and allocations process from start to finish. Carry out tenancy visits and regular site inspections. Work collaboratively with repairs and maintenance teams to support residents. Liaise with external agencies and support vulnerable tenants where safeguarding concerns arise. Ensure compliance with housing legislation, policies and tenancy agreements. Prepare reports To be considered suitable you will need to have the following skills and experience; Previous experience within housing management or tenancy management. A good understanding of housing legislation and tenancy law. Experience managing rent arrears, ASB and tenancy enforcement. Excellent communication and relationship-building skills. A customer-focused approach with the ability to manage challenging situations professionally. A full UK driving licence and willingness to travel to local sites as required
Hyperion Partners is delighted to be working with a respected Housing Association in London to recruit an experienced Compliance Officer . This is an excellent opportunity to join a customer-focused organisation committed to providing safe, high-quality homes and delivering outstanding services to its residents. As Compliance Officer, you will play a key role in ensuring the organisation remains compliant with statutory and regulatory obligations across property safety and building compliance. Working closely with internal teams and external contractors, you will help deliver an effective compliance programme that puts resident safety at the heart of everything. Key Responsibilities Monitor statutory compliance across key areas including gas, electrical, fire safety, asbestos, water hygiene (Legionella) and lifts. Schedule, track and monitor compliance inspections, servicing and remedial works. Ensure all compliance records, certification and documentation are accurate, up to date and audit-ready. Liaise with contractors to ensure inspections and works are completed within agreed timescales. Monitor contractor performance and escalate any compliance risks or overdue actions. Produce compliance reports and performance information for managers and stakeholders. Support internal and external audits and assist with regulatory inspections. Work collaboratively with colleagues across Property Services and Asset Management to maintain high levels of compliance. Respond to resident enquiries relating to compliance and building safety where required. Ensure all activities are carried out in line with relevant legislation, organisational policies and health and safety requirements. About You The successful candidate will have: Previous experience in a Compliance Officer, Property Compliance or Building Safety role within a Housing Association, Local Authority or social housing environment. A good understanding of statutory compliance within residential property. Knowledge of compliance areas including gas, electrical, fire safety, asbestos, Legionella and lifts. Excellent organisational skills with the ability to manage multiple priorities. Strong administrative skills and experience maintaining accurate compliance records. Confidence communicating with contractors, colleagues and residents. Good analytical skills with experience producing compliance reports and monitoring performance. Proficiency in Microsoft Office and experience using housing management or compliance management systems. A proactive approach with excellent attention to detail and a commitment to resident safety. What's on Offer Competitive salary. Generous holiday entitlement. Pension scheme. Flexible and hybrid working opportunities (where applicable). Ongoing training and professional development. The opportunity to join a supportive and values-driven Housing Association making a genuine difference to communities across London. If you are an organised Compliance Officer with experience in social housing and a passion for ensuring resident safety and regulatory excellence, Hyperion Partners would be pleased to hear from you.
Jul 30, 2026
Seasonal
Hyperion Partners is delighted to be working with a respected Housing Association in London to recruit an experienced Compliance Officer . This is an excellent opportunity to join a customer-focused organisation committed to providing safe, high-quality homes and delivering outstanding services to its residents. As Compliance Officer, you will play a key role in ensuring the organisation remains compliant with statutory and regulatory obligations across property safety and building compliance. Working closely with internal teams and external contractors, you will help deliver an effective compliance programme that puts resident safety at the heart of everything. Key Responsibilities Monitor statutory compliance across key areas including gas, electrical, fire safety, asbestos, water hygiene (Legionella) and lifts. Schedule, track and monitor compliance inspections, servicing and remedial works. Ensure all compliance records, certification and documentation are accurate, up to date and audit-ready. Liaise with contractors to ensure inspections and works are completed within agreed timescales. Monitor contractor performance and escalate any compliance risks or overdue actions. Produce compliance reports and performance information for managers and stakeholders. Support internal and external audits and assist with regulatory inspections. Work collaboratively with colleagues across Property Services and Asset Management to maintain high levels of compliance. Respond to resident enquiries relating to compliance and building safety where required. Ensure all activities are carried out in line with relevant legislation, organisational policies and health and safety requirements. About You The successful candidate will have: Previous experience in a Compliance Officer, Property Compliance or Building Safety role within a Housing Association, Local Authority or social housing environment. A good understanding of statutory compliance within residential property. Knowledge of compliance areas including gas, electrical, fire safety, asbestos, Legionella and lifts. Excellent organisational skills with the ability to manage multiple priorities. Strong administrative skills and experience maintaining accurate compliance records. Confidence communicating with contractors, colleagues and residents. Good analytical skills with experience producing compliance reports and monitoring performance. Proficiency in Microsoft Office and experience using housing management or compliance management systems. A proactive approach with excellent attention to detail and a commitment to resident safety. What's on Offer Competitive salary. Generous holiday entitlement. Pension scheme. Flexible and hybrid working opportunities (where applicable). Ongoing training and professional development. The opportunity to join a supportive and values-driven Housing Association making a genuine difference to communities across London. If you are an organised Compliance Officer with experience in social housing and a passion for ensuring resident safety and regulatory excellence, Hyperion Partners would be pleased to hear from you.
Housing Officer - Bedfordshire Rate: 27.53 - 28.12 ph (Umbrella) Working pattern - Hybrid 1-2 days on site / in office rest from home Duration: Initial 4 months Potential to extend and / or eventually go perm or fixed term. We're seeking experienced Housing Officers to join a busy Housing Association, managing a patch across Bedfordshire You'll be responsible for tenancy management, estate inspections, ASB cases, and providing high-quality support to residents. Key Responsibilities: Manage a defined patch, ensuring tenancies are sustained and issues resolved promptly Handle ASB reports, rent-related queries, and tenancy breaches Carry out estate inspections and ensure health & safety standards Work closely with residents, support services, and internal teams Requirements: Previous experience as a Housing / Neighbourhood Officer (essential) Strong knowledge of tenancy legislation and housing procedures Excellent communication and case management skills Ability to work independently and hit the ground running Access to a car Eden Brown is acting as an Employment Business in relation to this vacancy.
Jul 30, 2026
Contractor
Housing Officer - Bedfordshire Rate: 27.53 - 28.12 ph (Umbrella) Working pattern - Hybrid 1-2 days on site / in office rest from home Duration: Initial 4 months Potential to extend and / or eventually go perm or fixed term. We're seeking experienced Housing Officers to join a busy Housing Association, managing a patch across Bedfordshire You'll be responsible for tenancy management, estate inspections, ASB cases, and providing high-quality support to residents. Key Responsibilities: Manage a defined patch, ensuring tenancies are sustained and issues resolved promptly Handle ASB reports, rent-related queries, and tenancy breaches Carry out estate inspections and ensure health & safety standards Work closely with residents, support services, and internal teams Requirements: Previous experience as a Housing / Neighbourhood Officer (essential) Strong knowledge of tenancy legislation and housing procedures Excellent communication and case management skills Ability to work independently and hit the ground running Access to a car Eden Brown is acting as an Employment Business in relation to this vacancy.
BDS Recruitment are delighted to be working with a leading housing provider in the South West with over 15000 units in their portfolio. We are looking to take on an experienced ASB officer. The role can be based at either the Weston or Exeter office so we would welcome candidates who are based in Devon / Somerset / Bristol. A hybrid working style is an option. This is temporary ongoling position to begin with. Pay 27 per hour umbrella. Purpose: To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints. Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities. Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse. Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans. - Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximize effective use of resources for safer neighbourhoods work. Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary. Criteria: Knowledge and awareness of related housing regulations/ law Experience of delivering face to face customer service Experience of developing partnership working with support agencies, local authorities and community groups Good understanding of the social, economic and political context in the neighbourhoods in which we operate An understanding of the County Court rules and procedures, and relevant government legislation. You will need a be a driver with access to a vehicle Apply now for immediate consideration!
Jul 30, 2026
Seasonal
BDS Recruitment are delighted to be working with a leading housing provider in the South West with over 15000 units in their portfolio. We are looking to take on an experienced ASB officer. The role can be based at either the Weston or Exeter office so we would welcome candidates who are based in Devon / Somerset / Bristol. A hybrid working style is an option. This is temporary ongoling position to begin with. Pay 27 per hour umbrella. Purpose: To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints. Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities. Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse. Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans. - Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximize effective use of resources for safer neighbourhoods work. Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary. Criteria: Knowledge and awareness of related housing regulations/ law Experience of delivering face to face customer service Experience of developing partnership working with support agencies, local authorities and community groups Good understanding of the social, economic and political context in the neighbourhoods in which we operate An understanding of the County Court rules and procedures, and relevant government legislation. You will need a be a driver with access to a vehicle Apply now for immediate consideration!
As a Compliance Officer in Stockport within the not-for-profit sector, you'll play a key role in ensuring compliance across property-related operations. Your attention to detail and organisational skills will help keep processes running smoothly and in line with regulatory requirements. Client Details A not-for-profit organisation based in Stockport. Description Deliver and support asbestos removal and legionella management programmes across the housing portfolio. Conduct site inspections, audits, and compliance checks to ensure adherence to health and safety legislation. Review and approve asbestos survey reports and legionella risk assessments, ensuring regulatory compliance. Manage remedial works and monitor completion of follow-up actions to maintain compliance standards. Oversee contractor performance, ensuring work is delivered safely, effectively, and to agreed standards. Liaise with customers, contractors, and internal stakeholders to coordinate access and compliance-related activities. Produce compliance and performance reports while acting as a key point of contact for asbestos and legionella matters. Profile A successful Compliance Officer should have: A recognised asbestos qualification (BOHS P402/P405 or equivalent), or be actively working towards achieving it. A legionella qualification such as City & Guilds, BOHS P901, or an equivalent industry-recognised certification. Practical experience working with asbestos and legionella contractors, including monitoring compliance and quality of work. A strong understanding of health and safety legislation, compliance requirements, and risk management practices. Excellent communication, organisation, and stakeholder management skills, together with a proactive approach to problem-solving and customer service Job Offer Salary ranging from 31,537 to 33,699, dependent on the level of experience. Fixed-term 12 month contract in a Stockport-based organisation. Opportunities to contribute to meaningful work in the not-for-profit sector. If you're interested in this role, apply now.
Jul 30, 2026
Contractor
As a Compliance Officer in Stockport within the not-for-profit sector, you'll play a key role in ensuring compliance across property-related operations. Your attention to detail and organisational skills will help keep processes running smoothly and in line with regulatory requirements. Client Details A not-for-profit organisation based in Stockport. Description Deliver and support asbestos removal and legionella management programmes across the housing portfolio. Conduct site inspections, audits, and compliance checks to ensure adherence to health and safety legislation. Review and approve asbestos survey reports and legionella risk assessments, ensuring regulatory compliance. Manage remedial works and monitor completion of follow-up actions to maintain compliance standards. Oversee contractor performance, ensuring work is delivered safely, effectively, and to agreed standards. Liaise with customers, contractors, and internal stakeholders to coordinate access and compliance-related activities. Produce compliance and performance reports while acting as a key point of contact for asbestos and legionella matters. Profile A successful Compliance Officer should have: A recognised asbestos qualification (BOHS P402/P405 or equivalent), or be actively working towards achieving it. A legionella qualification such as City & Guilds, BOHS P901, or an equivalent industry-recognised certification. Practical experience working with asbestos and legionella contractors, including monitoring compliance and quality of work. A strong understanding of health and safety legislation, compliance requirements, and risk management practices. Excellent communication, organisation, and stakeholder management skills, together with a proactive approach to problem-solving and customer service Job Offer Salary ranging from 31,537 to 33,699, dependent on the level of experience. Fixed-term 12 month contract in a Stockport-based organisation. Opportunities to contribute to meaningful work in the not-for-profit sector. If you're interested in this role, apply now.
Interim Asbestos Quality Control Officer Location: Hampshire Rate: £350-£450 per day IR35: Outside IR35 Working Pattern: Hybrid (More frequent site attendance required initially) Panoramic Associates is supporting a local authority with the appointment of an Asbestos Quality Control Officer click apply for full job details
Jul 29, 2026
Contractor
Interim Asbestos Quality Control Officer Location: Hampshire Rate: £350-£450 per day IR35: Outside IR35 Working Pattern: Hybrid (More frequent site attendance required initially) Panoramic Associates is supporting a local authority with the appointment of an Asbestos Quality Control Officer click apply for full job details
JOB DESCRIPTION The Guinness Partnership is looking for an Anti-Social Behaviour Officer to join our Safe Neighbourhoods and Support Service team based in Oldham on a full-time, permanent basis. About the role You will manage and investigate complex Anti-Social Behaviour (ASB), legal and fraud cases by triaging and reviewing incidents while delivering excellent customer service to our residents in line with Guinness standards. This will involve early intervention remedies as well as taking legal action, determining tenancy breaches, investigating and acting against any tenancy fraud. You will need to build strong relationships with internal teams and external agencies to ensure effective case coordination and handovers, while contributing to continuous improvement and service development initiatives. You will also be able to demonstrate these essential skills: Excellent customer service delivery, demonstrating effective communication and interpersonal skills. Highly self-motivated with the ability to plan and work effectively without high levels of supervision. Strong investigation skills and good understanding of case management. Experience of working in a climate of legislative and organisational change. Proven problem-solving and decision-making skills. Resilient and able to deal with challenging situations and deliver sustainable outcomes. Good attention to detail. Excellent oral and written communications. Good knowledge of Microsoft Office. Desirable Proven experience of building relationships with external agencies. Experience of working in the housing or property sector. Strong knowledge of regulatory legislation for social housing. Essential Qualifications Educated to Level 2 (C+ or 9-4 GCSE or equivalent) or higher. We will be holding face to face interviews for this role at our Oldham office on 10 th and 11 th August 2026. To apply, please submit your CV and a covering letter demonstrating how you meet the essential criteria. TGPCVL
Jul 29, 2026
Full time
JOB DESCRIPTION The Guinness Partnership is looking for an Anti-Social Behaviour Officer to join our Safe Neighbourhoods and Support Service team based in Oldham on a full-time, permanent basis. About the role You will manage and investigate complex Anti-Social Behaviour (ASB), legal and fraud cases by triaging and reviewing incidents while delivering excellent customer service to our residents in line with Guinness standards. This will involve early intervention remedies as well as taking legal action, determining tenancy breaches, investigating and acting against any tenancy fraud. You will need to build strong relationships with internal teams and external agencies to ensure effective case coordination and handovers, while contributing to continuous improvement and service development initiatives. You will also be able to demonstrate these essential skills: Excellent customer service delivery, demonstrating effective communication and interpersonal skills. Highly self-motivated with the ability to plan and work effectively without high levels of supervision. Strong investigation skills and good understanding of case management. Experience of working in a climate of legislative and organisational change. Proven problem-solving and decision-making skills. Resilient and able to deal with challenging situations and deliver sustainable outcomes. Good attention to detail. Excellent oral and written communications. Good knowledge of Microsoft Office. Desirable Proven experience of building relationships with external agencies. Experience of working in the housing or property sector. Strong knowledge of regulatory legislation for social housing. Essential Qualifications Educated to Level 2 (C+ or 9-4 GCSE or equivalent) or higher. We will be holding face to face interviews for this role at our Oldham office on 10 th and 11 th August 2026. To apply, please submit your CV and a covering letter demonstrating how you meet the essential criteria. TGPCVL
A highly regarded London Housing Provider is looking for an enthusiastic Housing Assistant to join its busy Housing Management team. Location: West London Rate: 19.00 - 19.90 per hour (PAYE) Full-Time Temporary 5 Days On Site What You'll Be Doing You'll be supporting Housing Officers with a wide variety of housing management duties, including: Supporting tenancy and estate management across a busy housing patch. Assisting with estate inspections and ensuring follow-up actions are completed. Supporting the management of Anti-Social Behaviour (ASB) cases . Assisting with tenancy verification checks and tenancy changes. Helping to manage the voids and lettings process from start to finish. Arranging and attending property viewings and supporting tenancy sign-ups. Preparing welcome packs and tenancy documentation for new residents. Responding to resident enquiries by phone, email and face-to-face. Delivering a professional front-of-house reception service. Maintaining accurate records using housing management systems. Liaising with contractors, internal teams and external agencies. Supporting resident meetings, home visits and community events. Assisting with general housing administration and performance reporting. What We're Looking For You'll ideally have: Experience working within a Housing Association or Local Authority. Previous experience as a Housing Assistant, Housing Administrator, Housing Support Officer or similar. Excellent customer service and communication skills. Experience supporting tenancy management or neighbourhood services. Strong administrative and IT skills, with experience using housing management systems such as NEC Housing, Northgate, Civica, MRI or Orchard. If you have experience working within social housing , enjoy helping residents and want to develop your career alongside experienced Housing Officers, this is an excellent opportunity to gain valuable experience within one of London's leading housing teams. No two days are the same. From supporting tenancy management and estate inspections to assisting with lettings, resident enquiries and neighbourhood services, you'll play a vital role in delivering an outstanding service to residents across the borough. A proactive attitude with the ability to manage a busy and varied workload. Why Apply? Competitive PAYE rate of 19.00 - 19.90 per hour Join a respected Housing Provider with a supportive Housing Management team. Gain exposure across tenancy management, estates, ASB, lettings and resident engagement. Excellent opportunity to build your housing career and broaden your experience. Full-time opportunity based in West London . Apply Today If you're passionate about delivering excellent housing services and want to be part of a team that makes a genuine difference to residents' lives, we'd love to hear from you.
Jul 29, 2026
Seasonal
A highly regarded London Housing Provider is looking for an enthusiastic Housing Assistant to join its busy Housing Management team. Location: West London Rate: 19.00 - 19.90 per hour (PAYE) Full-Time Temporary 5 Days On Site What You'll Be Doing You'll be supporting Housing Officers with a wide variety of housing management duties, including: Supporting tenancy and estate management across a busy housing patch. Assisting with estate inspections and ensuring follow-up actions are completed. Supporting the management of Anti-Social Behaviour (ASB) cases . Assisting with tenancy verification checks and tenancy changes. Helping to manage the voids and lettings process from start to finish. Arranging and attending property viewings and supporting tenancy sign-ups. Preparing welcome packs and tenancy documentation for new residents. Responding to resident enquiries by phone, email and face-to-face. Delivering a professional front-of-house reception service. Maintaining accurate records using housing management systems. Liaising with contractors, internal teams and external agencies. Supporting resident meetings, home visits and community events. Assisting with general housing administration and performance reporting. What We're Looking For You'll ideally have: Experience working within a Housing Association or Local Authority. Previous experience as a Housing Assistant, Housing Administrator, Housing Support Officer or similar. Excellent customer service and communication skills. Experience supporting tenancy management or neighbourhood services. Strong administrative and IT skills, with experience using housing management systems such as NEC Housing, Northgate, Civica, MRI or Orchard. If you have experience working within social housing , enjoy helping residents and want to develop your career alongside experienced Housing Officers, this is an excellent opportunity to gain valuable experience within one of London's leading housing teams. No two days are the same. From supporting tenancy management and estate inspections to assisting with lettings, resident enquiries and neighbourhood services, you'll play a vital role in delivering an outstanding service to residents across the borough. A proactive attitude with the ability to manage a busy and varied workload. Why Apply? Competitive PAYE rate of 19.00 - 19.90 per hour Join a respected Housing Provider with a supportive Housing Management team. Gain exposure across tenancy management, estates, ASB, lettings and resident engagement. Excellent opportunity to build your housing career and broaden your experience. Full-time opportunity based in West London . Apply Today If you're passionate about delivering excellent housing services and want to be part of a team that makes a genuine difference to residents' lives, we'd love to hear from you.
Please only apply if you have over 2 years experience in the relating field Are you seeking a rewarding opportunity to make a difference in your community on a temporary basis with the potential for ongoing engagement? Do you have a passion for ensuring safe and harmonious living environments? If so, we want you to be a part of our dynamic team as a Temporary Housing Officer! My client are dedicated to providing high-quality housing services to our residents, and we need dedicated individuals like you to help us achieve this goal, even on a temporary basis. As a Housing Officer, you will play a crucial role in ensuring the smooth running of our housing operations. Your main duties will include: Succession and Assignments: Facilitating the smooth transfer of tenancies and managing succession cases with empathy and efficiency. Anti-Social Behavior (ASB) Management: Proactively addressing and resolving issues related to anti-social behavior to maintain a safe and peaceful community. Tenancy Enforcement: Enforcing tenancy agreements and policies to uphold standards of conduct and property maintenance. Tenancy Management: Providing support and guidance to tenants, addressing their concerns, and ensuring compliance with tenancy obligations. Inspections: Conducting regular inspections to assess property conditions, identify maintenance needs, and ensure compliance with regulations. We're looking for candidates who are highly organized, customer-focused, and adept at problem-solving. Strong communication skills and the ability to work collaboratively with colleagues and external stakeholders are essential. If you're ready to make a meaningful impact in the lives of our residents on a temporary basis with the possibility of continued involvement, apply now to join our team as a Housing Office
Jul 29, 2026
Seasonal
Please only apply if you have over 2 years experience in the relating field Are you seeking a rewarding opportunity to make a difference in your community on a temporary basis with the potential for ongoing engagement? Do you have a passion for ensuring safe and harmonious living environments? If so, we want you to be a part of our dynamic team as a Temporary Housing Officer! My client are dedicated to providing high-quality housing services to our residents, and we need dedicated individuals like you to help us achieve this goal, even on a temporary basis. As a Housing Officer, you will play a crucial role in ensuring the smooth running of our housing operations. Your main duties will include: Succession and Assignments: Facilitating the smooth transfer of tenancies and managing succession cases with empathy and efficiency. Anti-Social Behavior (ASB) Management: Proactively addressing and resolving issues related to anti-social behavior to maintain a safe and peaceful community. Tenancy Enforcement: Enforcing tenancy agreements and policies to uphold standards of conduct and property maintenance. Tenancy Management: Providing support and guidance to tenants, addressing their concerns, and ensuring compliance with tenancy obligations. Inspections: Conducting regular inspections to assess property conditions, identify maintenance needs, and ensure compliance with regulations. We're looking for candidates who are highly organized, customer-focused, and adept at problem-solving. Strong communication skills and the ability to work collaboratively with colleagues and external stakeholders are essential. If you're ready to make a meaningful impact in the lives of our residents on a temporary basis with the possibility of continued involvement, apply now to join our team as a Housing Office
Marks Consulting Partners are currently recruiting for a Housing Customer Service Manager to work with one of our Housing Association clients in South London. This is a permanent role paying up to 65k per annum, dependent on experience, and the successful candidate will lead a team of two Housing Customer Service Leaders and two Anti-social Behaviour Officers. What you will be doing: Delivering a first class, efficient, customer focused and responsive housing management service Demonstrating success against housing management KPIs, including customer satisfaction, complaint resolution, estate inspections and fire risk assessments, void turnaround, ASB resolution, and tenancy and estate management Ensuring compliance with policies, procedures and legislative requirements Building and leading a highly motivated, performance driven team against key targets Overseeing directly delivered and agency managed supported accommodation, maximising independence and tenancy sustainment Analysing data to understand trends and issues in customer needs and complaints Minimising cases escalating to court or eviction through proactive, effective management Undertaking management reviews of escalated complaints, ensuring lessons learned drive service improvement Ensuring effective resident involvement in the evaluation and design of services What you will need: Degree or equivalent qualification Knowledge of housing law, the regulatory framework and good practice around debt recovery Experience presenting cases to court, with knowledge of the court system and legal remedies relating to tenancy matters Extensive experience delivering an efficient, effective housing management service, with a proven track record against targets A clearly evidenced track record of managing change and delivering service improvement Excellent written and verbal communication skills, with a proven ability to influence and manage stakeholder relationships Experience leading and motivating a multi-disciplinary team, identifying and harnessing talent at all levels Commitment to providing a high quality service to colleagues and external clients If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in the recruitment of professionals across Property Services, Housing Services, General Practice, Town Planning, Regeneration & Development, and Building Consultancy, working with housing associations, local authorities, and related public sector organisations.
Jul 29, 2026
Full time
Marks Consulting Partners are currently recruiting for a Housing Customer Service Manager to work with one of our Housing Association clients in South London. This is a permanent role paying up to 65k per annum, dependent on experience, and the successful candidate will lead a team of two Housing Customer Service Leaders and two Anti-social Behaviour Officers. What you will be doing: Delivering a first class, efficient, customer focused and responsive housing management service Demonstrating success against housing management KPIs, including customer satisfaction, complaint resolution, estate inspections and fire risk assessments, void turnaround, ASB resolution, and tenancy and estate management Ensuring compliance with policies, procedures and legislative requirements Building and leading a highly motivated, performance driven team against key targets Overseeing directly delivered and agency managed supported accommodation, maximising independence and tenancy sustainment Analysing data to understand trends and issues in customer needs and complaints Minimising cases escalating to court or eviction through proactive, effective management Undertaking management reviews of escalated complaints, ensuring lessons learned drive service improvement Ensuring effective resident involvement in the evaluation and design of services What you will need: Degree or equivalent qualification Knowledge of housing law, the regulatory framework and good practice around debt recovery Experience presenting cases to court, with knowledge of the court system and legal remedies relating to tenancy matters Extensive experience delivering an efficient, effective housing management service, with a proven track record against targets A clearly evidenced track record of managing change and delivering service improvement Excellent written and verbal communication skills, with a proven ability to influence and manage stakeholder relationships Experience leading and motivating a multi-disciplinary team, identifying and harnessing talent at all levels Commitment to providing a high quality service to colleagues and external clients If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in the recruitment of professionals across Property Services, Housing Services, General Practice, Town Planning, Regeneration & Development, and Building Consultancy, working with housing associations, local authorities, and related public sector organisations.
We are recruiting on behalf of a well-established Housing Association in the West Midlands for an experienced Housing Officer to join their team on a 12-month fixed-term contract . This is an excellent opportunity to make a real difference by supporting residents, managing neighbourhoods, and helping create safe, sustainable communities. This hybrid role offers the flexibility of working from home, the office, and across your designated housing patch , giving you variety while ensuring you remain visible and accessible to residents. Key Responsibilities Of A Housing Officer: Managing a designated portfolio of tenancies and delivering a high-quality housing management service. Investigating and managing anti-social behaviour (ASB) cases from initial report through to resolution, ensuring accurate case management and timely action. Working closely with residents, local authorities, the police, and other partner agencies to tackle ASB and improve community safety. Taking appropriate enforcement action where required, including preparing documentation and supporting legal proceedings where necessary. Carrying out tenancy visits, estate inspections, and property audits. Managing tenancy breaches, neighbourhood disputes, and tenancy sustainment cases. Identifying safeguarding concerns and supporting vulnerable residents through referrals and partnership working. Supporting residents to sustain their tenancies while balancing customer service with effective tenancy enforcement. Assisting with tenancy sign-ups, mutual exchanges, successions, and ending tenancies. Maintaining accurate records and ensuring compliance with housing legislation, policies, and regulatory requirements. About You: Previous experience as a Housing Officer, Neighbourhood Officer, Tenancy Officer, or in a similar housing management role. Significant experience managing anti-social behaviour (ASB) cases, including investigations, evidence gathering, partnership working, and enforcement action. A sound understanding of housing legislation, tenancy management, and safeguarding responsibilities. Excellent communication, negotiation, and conflict resolution skills. The confidence to make balanced decisions while delivering excellent customer service. Strong organisational skills with the ability to manage a varied caseload. Good IT skills and experience maintaining accurate housing management records. A full UK driving licence and access to a vehicle (or the ability to travel regularly across the housing patch). In return, our client offers an excellent package including: Competitive salary of 39.8k per annum 12-month fixed-term contract Hybrid working with a mix of home, office, and patch-based working Learning and development opportunities Career progression opportunities Flexible working arrangements Mileage reimbursement for business travel A supportive, collaborative team environment where your contribution is valued If this Housing Officer role is of interest please apply or contact (url removed)
Jul 29, 2026
Full time
We are recruiting on behalf of a well-established Housing Association in the West Midlands for an experienced Housing Officer to join their team on a 12-month fixed-term contract . This is an excellent opportunity to make a real difference by supporting residents, managing neighbourhoods, and helping create safe, sustainable communities. This hybrid role offers the flexibility of working from home, the office, and across your designated housing patch , giving you variety while ensuring you remain visible and accessible to residents. Key Responsibilities Of A Housing Officer: Managing a designated portfolio of tenancies and delivering a high-quality housing management service. Investigating and managing anti-social behaviour (ASB) cases from initial report through to resolution, ensuring accurate case management and timely action. Working closely with residents, local authorities, the police, and other partner agencies to tackle ASB and improve community safety. Taking appropriate enforcement action where required, including preparing documentation and supporting legal proceedings where necessary. Carrying out tenancy visits, estate inspections, and property audits. Managing tenancy breaches, neighbourhood disputes, and tenancy sustainment cases. Identifying safeguarding concerns and supporting vulnerable residents through referrals and partnership working. Supporting residents to sustain their tenancies while balancing customer service with effective tenancy enforcement. Assisting with tenancy sign-ups, mutual exchanges, successions, and ending tenancies. Maintaining accurate records and ensuring compliance with housing legislation, policies, and regulatory requirements. About You: Previous experience as a Housing Officer, Neighbourhood Officer, Tenancy Officer, or in a similar housing management role. Significant experience managing anti-social behaviour (ASB) cases, including investigations, evidence gathering, partnership working, and enforcement action. A sound understanding of housing legislation, tenancy management, and safeguarding responsibilities. Excellent communication, negotiation, and conflict resolution skills. The confidence to make balanced decisions while delivering excellent customer service. Strong organisational skills with the ability to manage a varied caseload. Good IT skills and experience maintaining accurate housing management records. A full UK driving licence and access to a vehicle (or the ability to travel regularly across the housing patch). In return, our client offers an excellent package including: Competitive salary of 39.8k per annum 12-month fixed-term contract Hybrid working with a mix of home, office, and patch-based working Learning and development opportunities Career progression opportunities Flexible working arrangements Mileage reimbursement for business travel A supportive, collaborative team environment where your contribution is valued If this Housing Officer role is of interest please apply or contact (url removed)
Anti-Social Behaviour Officer Devon Hybrid Working 32,000 - 40,000 per annum Permanent, Full Time Our client is looking for an Anti-Social Behaviour Officer to join their Housing Team in Devon. You'll play a key role in creating safe, inclusive communities by managing cases relating to anti-social behaviour, nuisance, and hate crime. Key responsibilities: Manage a caseload of ASB, nuisance, and hate crime cases. Work closely with residents, housing colleagues, the Police, and external agencies. Investigate complaints and take action to resolve issues effectively. Maintain accurate records and provide excellent customer support. What we're looking for: Experience in ASB, housing management, tenancy enforcement, or a similar customer-facing role. Strong conflict resolution and communication skills. Excellent organisation and IT skills. Ability to build positive relationships with customers and partner agencies. Essential: Full UK driving licence and access to your own vehicle, as the role involves visiting customers. If you're passionate about supporting communities and making a real difference, we'd love to hear from you.
Jul 29, 2026
Full time
Anti-Social Behaviour Officer Devon Hybrid Working 32,000 - 40,000 per annum Permanent, Full Time Our client is looking for an Anti-Social Behaviour Officer to join their Housing Team in Devon. You'll play a key role in creating safe, inclusive communities by managing cases relating to anti-social behaviour, nuisance, and hate crime. Key responsibilities: Manage a caseload of ASB, nuisance, and hate crime cases. Work closely with residents, housing colleagues, the Police, and external agencies. Investigate complaints and take action to resolve issues effectively. Maintain accurate records and provide excellent customer support. What we're looking for: Experience in ASB, housing management, tenancy enforcement, or a similar customer-facing role. Strong conflict resolution and communication skills. Excellent organisation and IT skills. Ability to build positive relationships with customers and partner agencies. Essential: Full UK driving licence and access to your own vehicle, as the role involves visiting customers. If you're passionate about supporting communities and making a real difference, we'd love to hear from you.
Hays Construction and Property
Stoke-on-trent, Staffordshire
Your new company Hays are recruiting for an experienced ASB / Neighbourhood Officer on a temporary ongoing basis in the Stoke-on-Trent area. Your new role Key Duties: Investigate reports of anti-social behaviour and nuisance complaints. Engage with residents, witnesses, and partner agencies to gather evidence and resolve issues. Develop and implement action plans to address ASB cases effectively. Prepare case files and documentation for legal proceedings where necessary. Promote community safety and deliver preventative initiatives. Maintain accurate records and ensure compliance with relevant legislation and policies. Skills & Experience: Strong communication and negotiation skills. Knowledge of ASB legislation and enforcement processes. Ability to manage complex cases and work collaboratively with stakeholders. Excellent organisational and problem-solving abilities. What you'll need to succeed In order to be considered for the role, you must have proven experience in a similar role and a full clean driving licence. Furthermore, you must have excellent communication skills as the role involves a lot of partnership working, especially with local police. What you'll get in return In return, you will receive a temporary ongoing contract with the potential to turn permanent for the right candidate. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 29, 2026
Seasonal
Your new company Hays are recruiting for an experienced ASB / Neighbourhood Officer on a temporary ongoing basis in the Stoke-on-Trent area. Your new role Key Duties: Investigate reports of anti-social behaviour and nuisance complaints. Engage with residents, witnesses, and partner agencies to gather evidence and resolve issues. Develop and implement action plans to address ASB cases effectively. Prepare case files and documentation for legal proceedings where necessary. Promote community safety and deliver preventative initiatives. Maintain accurate records and ensure compliance with relevant legislation and policies. Skills & Experience: Strong communication and negotiation skills. Knowledge of ASB legislation and enforcement processes. Ability to manage complex cases and work collaboratively with stakeholders. Excellent organisational and problem-solving abilities. What you'll need to succeed In order to be considered for the role, you must have proven experience in a similar role and a full clean driving licence. Furthermore, you must have excellent communication skills as the role involves a lot of partnership working, especially with local police. What you'll get in return In return, you will receive a temporary ongoing contract with the potential to turn permanent for the right candidate. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Building Recruitment Company
Chippenham, Wiltshire
Neighbourhoods and Estates Management Tenancy Managament ASB and Disputes Housing OfficerPermanent £39,715 per annum Wiltshire - work from home 37 hrs per week Work from home, attending patch to carry out visits 2 or 3 days per week We are currently recruiting for an experienced Housing Officer for one of our key clients in WiltshireIn this Housing Officer role You will be providing a housing management service, ensuring a responsive service is provided, covering the following: Tenancy Management Lettings & Voids Neighbourhood & Estate Management ASB and disputes Resident Engagement Safeguarding You should have a strong background in working in the Social Housing sector for this role, and would suit people who have been Housing Officers, Neighbourhood Managers, Neighbourhood Coaches or Tenancy Management Officers previouslyFor further information about this role, please contact specialist Social Housing Recruiter, Mark Grove, on or apply via this site
Jul 29, 2026
Full time
Neighbourhoods and Estates Management Tenancy Managament ASB and Disputes Housing OfficerPermanent £39,715 per annum Wiltshire - work from home 37 hrs per week Work from home, attending patch to carry out visits 2 or 3 days per week We are currently recruiting for an experienced Housing Officer for one of our key clients in WiltshireIn this Housing Officer role You will be providing a housing management service, ensuring a responsive service is provided, covering the following: Tenancy Management Lettings & Voids Neighbourhood & Estate Management ASB and disputes Resident Engagement Safeguarding You should have a strong background in working in the Social Housing sector for this role, and would suit people who have been Housing Officers, Neighbourhood Managers, Neighbourhood Coaches or Tenancy Management Officers previouslyFor further information about this role, please contact specialist Social Housing Recruiter, Mark Grove, on or apply via this site
Anti-Social Behaviour Officer Temporary on-going contract - Minimum 3 months Hybrid working - combination of home, office and patch based working Full-Time (37 hours per week) 25.00 per hour - negotiable depending on experience level . About the Role We are seeking a motivated and experienced Anti-Social Behaviour Officer to join a Housing and Community Services team. This is an excellent opportunity for a housing professional with experience of managing anti-social behaviour cases and working with residents to create safer, stronger communities. You will manage a varied caseload of ASB complaints, investigate incidents, work closely with residents and partner agencies, and take appropriate enforcement and preventative action to resolve issues effectively. Key Responsibilities Manage a caseload of anti-social behaviour cases from initial report through to resolution. Investigate complaints promptly, gathering evidence through interviews, witness statements, diary sheets, CCTV, and other appropriate methods. Assess risk and provide support to victims of anti-social behaviour. Develop and implement action plans to resolve cases using early intervention, mediation, and enforcement where appropriate. Prepare legal documentation and work with legal services on injunctions, possession proceedings, and other enforcement action. Liaise with police, local authorities, support agencies, environmental health, and other partners to achieve positive outcomes. Attend resident meetings, court hearings, and multi-agency meetings as required. The successful candidate will have: Experience managing anti-social behaviour or tenancy enforcement cases within a housing environment. Good knowledge of relevant housing legislation, ASB legislation, and safeguarding responsibilities. Excellent investigation, interviewing, and problem-solving skills. Experience preparing legal documentation and supporting court action. Strong communication and negotiation skills with the ability to manage challenging situations professionally. To apply, please submit your CV outlining your relevant experience. RG Setsquare is acting as an Employment Business in relation to this vacancy.
Jul 29, 2026
Contractor
Anti-Social Behaviour Officer Temporary on-going contract - Minimum 3 months Hybrid working - combination of home, office and patch based working Full-Time (37 hours per week) 25.00 per hour - negotiable depending on experience level . About the Role We are seeking a motivated and experienced Anti-Social Behaviour Officer to join a Housing and Community Services team. This is an excellent opportunity for a housing professional with experience of managing anti-social behaviour cases and working with residents to create safer, stronger communities. You will manage a varied caseload of ASB complaints, investigate incidents, work closely with residents and partner agencies, and take appropriate enforcement and preventative action to resolve issues effectively. Key Responsibilities Manage a caseload of anti-social behaviour cases from initial report through to resolution. Investigate complaints promptly, gathering evidence through interviews, witness statements, diary sheets, CCTV, and other appropriate methods. Assess risk and provide support to victims of anti-social behaviour. Develop and implement action plans to resolve cases using early intervention, mediation, and enforcement where appropriate. Prepare legal documentation and work with legal services on injunctions, possession proceedings, and other enforcement action. Liaise with police, local authorities, support agencies, environmental health, and other partners to achieve positive outcomes. Attend resident meetings, court hearings, and multi-agency meetings as required. The successful candidate will have: Experience managing anti-social behaviour or tenancy enforcement cases within a housing environment. Good knowledge of relevant housing legislation, ASB legislation, and safeguarding responsibilities. Excellent investigation, interviewing, and problem-solving skills. Experience preparing legal documentation and supporting court action. Strong communication and negotiation skills with the ability to manage challenging situations professionally. To apply, please submit your CV outlining your relevant experience. RG Setsquare is acting as an Employment Business in relation to this vacancy.