Crisis Manager (Contract) Barnsley (Hybrid - 60% onsite/40% remote) Up to £500 per day (Umbrella) Contract until November 2027 Overview An exciting opportunity has arisen for an experienced Crisis Manager/Major Incident Manager to join a large-scale enterprise environment, taking ownership of critical service incidents and driving end-to-end recovery activities. You will lead the response to major incidents, coordinating technical teams, senior stakeholders and business leaders to minimise service disruption, restore critical services, and ensure effective communication throughout the incident life cycle Key Responsibilities Lead and manage Major Incidents across complex enterprise environments. Coordinate technical and business stakeholders during service outages. Drive rapid service restoration and recovery activities. Chair incident bridge calls and escalation meetings. Provide timely updates to senior leadership and key stakeholders. Issue Major Incident communications and notifications. Ensure accurate incident documentation and life cycle management. Facilitate post-incident reviews, root cause analysis and lessons learned activities. Work closely with Problem Management teams to prevent recurring incidents. Contribute to the continuous improvement of Incident Management processes and operational resilience. Essential Experience Proven experience as a Major Incident Manager, Crisis Manager, Incident Manager or Service Operations Lead. Experience managing P1/P2/Critical incidents within large enterprise environments. Strong stakeholder management and executive communication skills. Experience facilitating incident bridges and coordinating cross-functional recovery teams. Solid understanding of Incident Management, Problem Management and Service Recovery processes. Ability to make informed decisions under pressure in time-critical situations. Experience operating within structured IT Service Management environments (ITIL). Desirable Experience Financial Services, Banking or other highly regulated industry experience. Experience working within 24/7 operational environments. Exposure to operational resilience, risk management and governance frameworks. Key Skills Major Incident Management Crisis Management Service Recovery Stakeholder Management Executive Communications Root Cause Analysis Problem Management ITIL Operational Resilience Risk Management Candidate Requirements BPSS eligible. Able to work via Umbrella company. Available to attend the Barnsley office 60% of the working week. Strong communicator with the ability to engage stakeholders at all levels. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Jul 15, 2026
Contractor
Crisis Manager (Contract) Barnsley (Hybrid - 60% onsite/40% remote) Up to £500 per day (Umbrella) Contract until November 2027 Overview An exciting opportunity has arisen for an experienced Crisis Manager/Major Incident Manager to join a large-scale enterprise environment, taking ownership of critical service incidents and driving end-to-end recovery activities. You will lead the response to major incidents, coordinating technical teams, senior stakeholders and business leaders to minimise service disruption, restore critical services, and ensure effective communication throughout the incident life cycle Key Responsibilities Lead and manage Major Incidents across complex enterprise environments. Coordinate technical and business stakeholders during service outages. Drive rapid service restoration and recovery activities. Chair incident bridge calls and escalation meetings. Provide timely updates to senior leadership and key stakeholders. Issue Major Incident communications and notifications. Ensure accurate incident documentation and life cycle management. Facilitate post-incident reviews, root cause analysis and lessons learned activities. Work closely with Problem Management teams to prevent recurring incidents. Contribute to the continuous improvement of Incident Management processes and operational resilience. Essential Experience Proven experience as a Major Incident Manager, Crisis Manager, Incident Manager or Service Operations Lead. Experience managing P1/P2/Critical incidents within large enterprise environments. Strong stakeholder management and executive communication skills. Experience facilitating incident bridges and coordinating cross-functional recovery teams. Solid understanding of Incident Management, Problem Management and Service Recovery processes. Ability to make informed decisions under pressure in time-critical situations. Experience operating within structured IT Service Management environments (ITIL). Desirable Experience Financial Services, Banking or other highly regulated industry experience. Experience working within 24/7 operational environments. Exposure to operational resilience, risk management and governance frameworks. Key Skills Major Incident Management Crisis Management Service Recovery Stakeholder Management Executive Communications Root Cause Analysis Problem Management ITIL Operational Resilience Risk Management Candidate Requirements BPSS eligible. Able to work via Umbrella company. Available to attend the Barnsley office 60% of the working week. Strong communicator with the ability to engage stakeholders at all levels. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Specialist Support Worker We're looking for a passionate, compassionate and resilient Specialist Support Worker to join our Mental Health Social Care Service in Tower Hamlets £31,593.00 per annum, working 40 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Tabard Court is a mental health supported accommodation for individual with significant offending histories and complex mental health needs. What you'll do: 1. Keyworking, Support Planning & Recovery ? Hold a keyworking caseload (typically 4-6 customers), meeting each customer regularly for structured keywork sessions focused on mental health, risk, daily living skills and recovery goals. ? Complete and regularly review support plans, risk management plans and crisis plans with customers and the wider team, ensuring they are meaningful, co-produced and linked to clear, achievable outcomes. 2. Risk Management & Safeguarding ? Undertake initial and ongoing assessments of risk and need, including dynamic risk indicators (e.g. changes in behaviour, non-engagement, relapse indicators), and escalate concerns promptly. 3. Day-to-day Support & Service delivery ? Provide practical support with daily living skills (e.g. budgeting, shopping, appointments, selfcare, routines) to enable customers to build independence and sustain their accommodation. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Experience & Knowledge ? NVQ Level 2/3 or equivalent ? Experience of working with people with significant mental health needs, ideally in forensic or criminal justice settings (secure services, probation, prison, step-down or similar). ? Understanding of recovery-oriented practice and trauma-informed approaches in mental health. ? Awareness of risk assessment and risk management processes in forensic mental health (e.g. working with index offences, relapse indicators, safeguarding, conditions of discharge or licence). ? Experience of keyworking or case management, including multi-agency liaison and report writing. ? Comfortable working in a structured environment with policies, procedures and clear documentation standards, while remaining flexible and responsive to individual need. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for full Job description
Jul 15, 2026
Full time
Specialist Support Worker We're looking for a passionate, compassionate and resilient Specialist Support Worker to join our Mental Health Social Care Service in Tower Hamlets £31,593.00 per annum, working 40 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Tabard Court is a mental health supported accommodation for individual with significant offending histories and complex mental health needs. What you'll do: 1. Keyworking, Support Planning & Recovery ? Hold a keyworking caseload (typically 4-6 customers), meeting each customer regularly for structured keywork sessions focused on mental health, risk, daily living skills and recovery goals. ? Complete and regularly review support plans, risk management plans and crisis plans with customers and the wider team, ensuring they are meaningful, co-produced and linked to clear, achievable outcomes. 2. Risk Management & Safeguarding ? Undertake initial and ongoing assessments of risk and need, including dynamic risk indicators (e.g. changes in behaviour, non-engagement, relapse indicators), and escalate concerns promptly. 3. Day-to-day Support & Service delivery ? Provide practical support with daily living skills (e.g. budgeting, shopping, appointments, selfcare, routines) to enable customers to build independence and sustain their accommodation. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Experience & Knowledge ? NVQ Level 2/3 or equivalent ? Experience of working with people with significant mental health needs, ideally in forensic or criminal justice settings (secure services, probation, prison, step-down or similar). ? Understanding of recovery-oriented practice and trauma-informed approaches in mental health. ? Awareness of risk assessment and risk management processes in forensic mental health (e.g. working with index offences, relapse indicators, safeguarding, conditions of discharge or licence). ? Experience of keyworking or case management, including multi-agency liaison and report writing. ? Comfortable working in a structured environment with policies, procedures and clear documentation standards, while remaining flexible and responsive to individual need. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for full Job description
Recovery Worker - HMP Wormwood Scrubs Location: London Salary: £27,000 per annum Vacancy Type: Permanent, Full Time Are you passionate about helping people create positive change? We are looking for a Recovery Worker to join our team at HMP Wormwood Scrubs, working full time, 35 hours per week. This is an exciting opportunity to make a real difference by supporting individuals affected by drug and alcohol use within a secure and supportive environment. Working as part of an integrated healthcare team, you ll provide high-quality psychosocial interventions to adults aged 18+, helping service users work towards recovery through personalised support, practical guidance, and evidence-based approaches. As a Recovery Worker, you will: Manage a caseload of service users, providing structured 1:1 interventions and group sessions Complete assessments, risk management plans, and personalised care plans Deliver tailored drug and alcohol interventions using harm reduction and abstinence-based approaches Provide advice, motivation, and support to help individuals achieve their recovery goals Work collaboratively with healthcare teams and partner agencies including housing, employment, probation, and community services Support service users to access additional services and build positive pathways beyond treatment Maintain accurate records and contribute to service outcomes and performance targets We re looking for someone who: Has experience supporting people with substance misuse, health, or complex needs Can build effective, trusting relationships with service users Is confident delivering structured interventions and facilitating group work Understands safeguarding, risk management, and multi-agency working Is organised, proactive, and committed to improving people s lives This is a rewarding opportunity to join a dedicated team where your work will directly support individuals on their recovery journey. If you re passionate about recovery and want to be part of a service that makes a lasting impact, we d love to hear from you. All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities BHSF Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Jul 15, 2026
Full time
Recovery Worker - HMP Wormwood Scrubs Location: London Salary: £27,000 per annum Vacancy Type: Permanent, Full Time Are you passionate about helping people create positive change? We are looking for a Recovery Worker to join our team at HMP Wormwood Scrubs, working full time, 35 hours per week. This is an exciting opportunity to make a real difference by supporting individuals affected by drug and alcohol use within a secure and supportive environment. Working as part of an integrated healthcare team, you ll provide high-quality psychosocial interventions to adults aged 18+, helping service users work towards recovery through personalised support, practical guidance, and evidence-based approaches. As a Recovery Worker, you will: Manage a caseload of service users, providing structured 1:1 interventions and group sessions Complete assessments, risk management plans, and personalised care plans Deliver tailored drug and alcohol interventions using harm reduction and abstinence-based approaches Provide advice, motivation, and support to help individuals achieve their recovery goals Work collaboratively with healthcare teams and partner agencies including housing, employment, probation, and community services Support service users to access additional services and build positive pathways beyond treatment Maintain accurate records and contribute to service outcomes and performance targets We re looking for someone who: Has experience supporting people with substance misuse, health, or complex needs Can build effective, trusting relationships with service users Is confident delivering structured interventions and facilitating group work Understands safeguarding, risk management, and multi-agency working Is organised, proactive, and committed to improving people s lives This is a rewarding opportunity to join a dedicated team where your work will directly support individuals on their recovery journey. If you re passionate about recovery and want to be part of a service that makes a lasting impact, we d love to hear from you. All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities BHSF Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Housing Interventions Worker Location: Bridgend Salary: £26,000 per annum Vacancy Type: Permanent, Full Time Are you an experienced, positive and solutions-focused individual with a passion for preventing homelessness, reducing reoffending and supporting people to create meaningful change? We re recruiting a Housing Interventions Worker to join the Camau Service, working full time (35 hours per week) across Bridgend Community and HMP Parc. You ll support men involved with the Criminal Justice system to access safe, sustainable accommodation, develop independence and successfully move forward with their lives. Delivered by Forward Trust in partnership with Her Majesty s Prison and Probation Service (HMPPS), the Camau Service provides specialist housing support across South Wales, helping individuals prepare for release and reintegrate into the community. Working alongside probation colleagues, housing providers and partner agencies, you ll provide a high-quality, person-centred service that prevents homelessness and helps reduce reoffending. What you ll be doing: Delivering 1-2-1 housing advice and interventions for men on probation and those preparing for release from custody Completing housing assessments and creating personalised action plans Supporting individuals to access suitable accommodation and sustain tenancies Delivering housing workshops to increase awareness of housing rights and available support Helping service users build the skills, confidence and knowledge needed to live independently Building effective relationships with landlords, housing providers, local authorities and community services Supporting people experiencing multiple disadvantages, including homelessness, unemployment, mental health challenges and substance use issues Working collaboratively with prison, probation and partner agencies to achieve positive outcomes What we re looking for: Knowledge of housing and welfare benefits systems Experience providing advice, guidance or support services Experience working with adults with complex needs Experience creating support plans to help individuals maintain accommodation Understanding of the challenges faced by people experiencing homelessness, recovery needs or involvement with the Criminal Justice system A compassionate, empowering and solutions-focused approach At Forward Trust, we believe everyone has the potential to change. We welcome applications from people with a range of backgrounds, including those with lived experience of recovery, addiction, offending or homelessness. You ll be part of a supportive and progressive team where your skills and experience can help people break cycles, build independence and create positive futures. If you re ready to make a difference every day, we d love to hear from you. All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities BHSF Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Jul 15, 2026
Full time
Housing Interventions Worker Location: Bridgend Salary: £26,000 per annum Vacancy Type: Permanent, Full Time Are you an experienced, positive and solutions-focused individual with a passion for preventing homelessness, reducing reoffending and supporting people to create meaningful change? We re recruiting a Housing Interventions Worker to join the Camau Service, working full time (35 hours per week) across Bridgend Community and HMP Parc. You ll support men involved with the Criminal Justice system to access safe, sustainable accommodation, develop independence and successfully move forward with their lives. Delivered by Forward Trust in partnership with Her Majesty s Prison and Probation Service (HMPPS), the Camau Service provides specialist housing support across South Wales, helping individuals prepare for release and reintegrate into the community. Working alongside probation colleagues, housing providers and partner agencies, you ll provide a high-quality, person-centred service that prevents homelessness and helps reduce reoffending. What you ll be doing: Delivering 1-2-1 housing advice and interventions for men on probation and those preparing for release from custody Completing housing assessments and creating personalised action plans Supporting individuals to access suitable accommodation and sustain tenancies Delivering housing workshops to increase awareness of housing rights and available support Helping service users build the skills, confidence and knowledge needed to live independently Building effective relationships with landlords, housing providers, local authorities and community services Supporting people experiencing multiple disadvantages, including homelessness, unemployment, mental health challenges and substance use issues Working collaboratively with prison, probation and partner agencies to achieve positive outcomes What we re looking for: Knowledge of housing and welfare benefits systems Experience providing advice, guidance or support services Experience working with adults with complex needs Experience creating support plans to help individuals maintain accommodation Understanding of the challenges faced by people experiencing homelessness, recovery needs or involvement with the Criminal Justice system A compassionate, empowering and solutions-focused approach At Forward Trust, we believe everyone has the potential to change. We welcome applications from people with a range of backgrounds, including those with lived experience of recovery, addiction, offending or homelessness. You ll be part of a supportive and progressive team where your skills and experience can help people break cycles, build independence and create positive futures. If you re ready to make a difference every day, we d love to hear from you. All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities BHSF Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
We are looking for an Assertive Outreach Worker to engage and support vulnerable adults who are at risk of, or currently experiencing, cuckooing (where perpetrators take over a person's home for criminal exploitation). The role requires proactive, persistent, and person-centred outreach to build trust with individuals who may be reluctant to engage with services, with the aim of improving safety, reducing harm, and supporting sustainable recovery and independence. Location: Nankeville Court, Woking, with travel across Surrey Salary: £29,220 pro rata (£17,532 actual) Hours: 21 hours per week, with flexibility to work across the work week Contract type: Permanent About the organisation: Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing-together, every step of the way. Key responsibilities: Outreach & Engagement Deliver assertive outreach , including home visits, community-based engagement, and multi-agency operations. Build trusting relationships with individuals experiencing exploitation, often with complex needs (e.g., substance misuse, mental health, homelessness). Engage service users who may be resistant or disengaged from traditional support services. Safeguarding & Risk Management Identify, assess, and respond to safeguarding risks related to cuckooing and exploitation. Develop and implement risk management and safety plans in collaboration with service users. Act promptly on safeguarding concerns in line with local authority procedures. Work closely with police and safeguarding teams to disrupt exploitation and protect victims. Case Management Manage a caseload of service users, maintaining accurate and timely records. Complete needs assessments and co-produce support plans tailored to individual needs. Monitor progress and adjust interventions accordingly. Multi-Agency Working Work collaboratively with partner agencies including: Housing providers Police Social services Substance misuse and mental health services Attend multi-agency meetings (e.g., MARAC, safeguarding meetings, case conferences). Advocate on behalf of clients to access services, housing, and support. Prevention & Education Deliver awareness sessions to professionals and communities about cuckooing and exploitation. Support early intervention strategies to prevent exploitation. Practical Support Assist service users with: Securing safe accommodation Accessing benefits and healthcare Re-establishing tenancies Provide crisis support where required. Working Conditions Regular lone working and community-based visits, including high-risk environments. Flexible working hours, which may include evenings and weekends. Requirement to follow all health and safety and lone working procedures. About you: Essential Experience of working with vulnerable adults, particularly within: Substance misuse Homelessness Criminal exploitation / safeguarding Demonstrable experience of assertive outreach or intensive engagement work Strong understanding of cuckooing, county lines, and exploitation Knowledge of safeguarding legislation, policies, and procedure Ability to assess risk and manage complex, high-risk situations Excellent communication and interpersonal skills Ability to work independently and as part of a multi-agency team Ability to manage competing priorities and meet deadlines Resilience and ability to work in challenging environments Empathy and non-judgemental approach Strong problem-solving and decision-making abilities Effective record-keeping and IT skills Full UK driving licence and access to a vehicle (if required) Ability to work flexibly across area Have authentic attributes of Kindness, Commitment and Integrity Ability to maintain Equal Opportunity standards at all times Please refer to the job description for a full breakdown of the key responsibilities and person specification. Benefits 26 days annual leave plus bank holidays (increasing with service) Pension scheme and access to Simply Health (including optical, dental, counselling sessions) Birthday leave, employee discounts, and flexible working where possible Supportive probation, sick pay after probation, and wellbeing/EAP resources Safeguarding & Checks This role is subject to an enhanced DBS check. A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate. All applicants must have a valid right to work in the UK. Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment. We welcome requests for reasonable adjustments at any stage of the process. Please note that we may close this vacancy early if we receive a high volume of suitable applications.
Jul 14, 2026
Full time
We are looking for an Assertive Outreach Worker to engage and support vulnerable adults who are at risk of, or currently experiencing, cuckooing (where perpetrators take over a person's home for criminal exploitation). The role requires proactive, persistent, and person-centred outreach to build trust with individuals who may be reluctant to engage with services, with the aim of improving safety, reducing harm, and supporting sustainable recovery and independence. Location: Nankeville Court, Woking, with travel across Surrey Salary: £29,220 pro rata (£17,532 actual) Hours: 21 hours per week, with flexibility to work across the work week Contract type: Permanent About the organisation: Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing-together, every step of the way. Key responsibilities: Outreach & Engagement Deliver assertive outreach , including home visits, community-based engagement, and multi-agency operations. Build trusting relationships with individuals experiencing exploitation, often with complex needs (e.g., substance misuse, mental health, homelessness). Engage service users who may be resistant or disengaged from traditional support services. Safeguarding & Risk Management Identify, assess, and respond to safeguarding risks related to cuckooing and exploitation. Develop and implement risk management and safety plans in collaboration with service users. Act promptly on safeguarding concerns in line with local authority procedures. Work closely with police and safeguarding teams to disrupt exploitation and protect victims. Case Management Manage a caseload of service users, maintaining accurate and timely records. Complete needs assessments and co-produce support plans tailored to individual needs. Monitor progress and adjust interventions accordingly. Multi-Agency Working Work collaboratively with partner agencies including: Housing providers Police Social services Substance misuse and mental health services Attend multi-agency meetings (e.g., MARAC, safeguarding meetings, case conferences). Advocate on behalf of clients to access services, housing, and support. Prevention & Education Deliver awareness sessions to professionals and communities about cuckooing and exploitation. Support early intervention strategies to prevent exploitation. Practical Support Assist service users with: Securing safe accommodation Accessing benefits and healthcare Re-establishing tenancies Provide crisis support where required. Working Conditions Regular lone working and community-based visits, including high-risk environments. Flexible working hours, which may include evenings and weekends. Requirement to follow all health and safety and lone working procedures. About you: Essential Experience of working with vulnerable adults, particularly within: Substance misuse Homelessness Criminal exploitation / safeguarding Demonstrable experience of assertive outreach or intensive engagement work Strong understanding of cuckooing, county lines, and exploitation Knowledge of safeguarding legislation, policies, and procedure Ability to assess risk and manage complex, high-risk situations Excellent communication and interpersonal skills Ability to work independently and as part of a multi-agency team Ability to manage competing priorities and meet deadlines Resilience and ability to work in challenging environments Empathy and non-judgemental approach Strong problem-solving and decision-making abilities Effective record-keeping and IT skills Full UK driving licence and access to a vehicle (if required) Ability to work flexibly across area Have authentic attributes of Kindness, Commitment and Integrity Ability to maintain Equal Opportunity standards at all times Please refer to the job description for a full breakdown of the key responsibilities and person specification. Benefits 26 days annual leave plus bank holidays (increasing with service) Pension scheme and access to Simply Health (including optical, dental, counselling sessions) Birthday leave, employee discounts, and flexible working where possible Supportive probation, sick pay after probation, and wellbeing/EAP resources Safeguarding & Checks This role is subject to an enhanced DBS check. A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate. All applicants must have a valid right to work in the UK. Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment. We welcome requests for reasonable adjustments at any stage of the process. Please note that we may close this vacancy early if we receive a high volume of suitable applications.
Hertfordshire Mind Network
Waltham Cross, Hertfordshire
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness , and Responsiveness , and want to help others build resilience and manage their wellbeing, we'd love to hear from you. Peer Support Worker Reference: 354 Responsible to: Peer Support Team Lead Working hours: Full-Time, 37.5 hours per week Contract: Permanent Salary: £25,233 per annum Based: Waltham Cross + Herts Countywide travel required, depending on client need and waiting lists, with a focus on Waltham Cross and East Herts. Another exciting role has become available within our Peer Support Service. About the Peer Support Services Our Peer Support Service started 14 years ago, Since then, we have seen our service grow and we now offer Peer Support across the whole of Hertfordshire. Peer Support is the key service most requested by people and we now offer this in all of our 7 Wellbeing Centres across Hertfordshire. HMN's values of Hope, Courage, Togetherness and Responsive form the basis of all the work we do. Hertfordshire Mind Network provide a range of training opportunities, including our Peer Support Academy. Working in co-production with clients, staff, volunteers and stakeholders, we were able to create our own Peer Support Charter Values and these values form the ethos we work within our peer support team and the 2 academy courses we run which are: The Foundations of Peer Support and Supporting Others in a Peer Way. About the Role The Peer Support service provide tailored, personalised support for someone's individual needs. This includes using different tools and techniques to help an individual improve areas of their life they may be struggling with. This approach includes; Hope, Courage, Togetherness and Responsive. Peer Support is based on the recognition that there is no better person to support the path towards recovery, than someone who has walked a similar path as that person. As a Peer Support Worker you will: Offer 1-1 peer support in Letchworth and within other HMN Wellbeing Centres across the County depending on client need and waiting lists You will help co-facilitate our online Peer Support Group Meet client need and work within this personalised approach Work with clients in the community, within their home, as well as in one of our Wellbeing Centres Support clients in a peer support way Play an integral role in instilling HMN's values through our 1-1 and group support Play a key part in the development and delivery of our groups Always ensure the delivery of quality services We offer: Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 28 days after 5 years employment (plus 8 days Bank Holidays) An additional day of leave each year for your birthday following completion of probation period. Ongoing training relevant to your role. An Employee Assistance Programme. Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Being able to drive and having access to your own vehicle (or equivalent) is essential for this role. Closing date for receipt of applications is Friday 31 July 2026. Interview dates will be confirmed Please note: Due to high numbers of expected applicants, we may close this advert early. N.B. Please quote reference number 354 when completing your application for this role. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please.
Jul 14, 2026
Full time
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness , and Responsiveness , and want to help others build resilience and manage their wellbeing, we'd love to hear from you. Peer Support Worker Reference: 354 Responsible to: Peer Support Team Lead Working hours: Full-Time, 37.5 hours per week Contract: Permanent Salary: £25,233 per annum Based: Waltham Cross + Herts Countywide travel required, depending on client need and waiting lists, with a focus on Waltham Cross and East Herts. Another exciting role has become available within our Peer Support Service. About the Peer Support Services Our Peer Support Service started 14 years ago, Since then, we have seen our service grow and we now offer Peer Support across the whole of Hertfordshire. Peer Support is the key service most requested by people and we now offer this in all of our 7 Wellbeing Centres across Hertfordshire. HMN's values of Hope, Courage, Togetherness and Responsive form the basis of all the work we do. Hertfordshire Mind Network provide a range of training opportunities, including our Peer Support Academy. Working in co-production with clients, staff, volunteers and stakeholders, we were able to create our own Peer Support Charter Values and these values form the ethos we work within our peer support team and the 2 academy courses we run which are: The Foundations of Peer Support and Supporting Others in a Peer Way. About the Role The Peer Support service provide tailored, personalised support for someone's individual needs. This includes using different tools and techniques to help an individual improve areas of their life they may be struggling with. This approach includes; Hope, Courage, Togetherness and Responsive. Peer Support is based on the recognition that there is no better person to support the path towards recovery, than someone who has walked a similar path as that person. As a Peer Support Worker you will: Offer 1-1 peer support in Letchworth and within other HMN Wellbeing Centres across the County depending on client need and waiting lists You will help co-facilitate our online Peer Support Group Meet client need and work within this personalised approach Work with clients in the community, within their home, as well as in one of our Wellbeing Centres Support clients in a peer support way Play an integral role in instilling HMN's values through our 1-1 and group support Play a key part in the development and delivery of our groups Always ensure the delivery of quality services We offer: Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 28 days after 5 years employment (plus 8 days Bank Holidays) An additional day of leave each year for your birthday following completion of probation period. Ongoing training relevant to your role. An Employee Assistance Programme. Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Being able to drive and having access to your own vehicle (or equivalent) is essential for this role. Closing date for receipt of applications is Friday 31 July 2026. Interview dates will be confirmed Please note: Due to high numbers of expected applicants, we may close this advert early. N.B. Please quote reference number 354 when completing your application for this role. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please.
ID: 1826 Service Manager Service: Wigan Crisis Space Salary: Starting at £37,211 and rising to £41,518 FTE per annum Location: Wigan Crisis Space Hours: 37 hours per week (full-time) - flexible across the week, hours will include some weekend and evening work We offer flexible working arrangements - please see below for more details. Contract: Permanent Family Action & the Role's Impact: At Family Action we support people through change, challenge or crisis. It's what we've done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. This is an exciting opportunity to lead the service delivery our Wigan Crisis Space that operates in Wigan town centre. The service operates from 3pm - 10pm , 7 days per week. There is an expectation that the post holder will work flexibly to meet the needs of the service. Please see Job Description for additional information. The Wigan Crisis Space forms part of the Greater Manchester VCSE crisis pathway, we are non- clinical alternative to A&E. The focus of our work is to offer timely support to adults who are experiencing mental and emotional distress and suicide ideation. The Crisis Space is an out of hours service that creates a safe space for adults to access timely compassionate support from trained recovery workers. The Service Manager will have responsibility to line manage two Team Leaders, and overall leadership for the staff team working within the service. We are looking for a values driven leader who can work closely with the Operational Manager to support and develop the service to increase our reach to adults who are experiencing a MH crisis. Main Responsibilities: working within the Wigan Crisis Space to provide leadership and management to the staff team to ensure the delivery of a safe, effective and appropriate service to adults living within the Borough of Wigan ensuring that the service is integrated, comprehensive and makes a difference to people using it, with clear focus on improving mental and emotional health and wellbeing and social outcomes meaning that people will be healthier, safer, happier, more resilient, more independent and better able to enjoy life opportunities. Facilitating opportunities for staff, volunteers and people who use the service to contribute to the ongoing development of the Crisis Space by sharing learning, listening and sharing and responding to feedback and by using the feedback from this to create and implement a continuous development plan Main Requirements (for details check the job description and person specification): Experience of managing and leading teams within health, social care, voluntary sector or community-based services, including supervision, performance management and staff development. Experience of working with adults experiencing mental health challenges, including safeguarding, risk management, partnership working and achieving positive service outcomes Strong interpersonal skills, with the confidence and ability to present and communicate information effectively both in person and using a range of mediums to internal and external stakeholders, adults, children, young people and funders. Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service - Enhanced Benefits: - an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays / of 30 working days plus bank holiday pro rata - up to 6% matched-pension contributions - flexible working arrangements and new starters have the right to make flexible working requests from day one of employment - enhanced paid sick leave and paid family leave provisions - eye care and winter flu jabs vouchers - cycle to work scheme - investing in your professional development with ongoing quality training and career development opportunities We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. To Apply: Click the "Redirect to Recruiter" link above and fill out our digital application form Closing Date: 20th July 2026 at 5pm Interviews are scheduled to take place on: Friday 31st July 2026 in Bolton. For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Rita Croome. Our commitment to Equality, Diversity & Inclusion: We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role. To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person. Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Jul 14, 2026
Full time
ID: 1826 Service Manager Service: Wigan Crisis Space Salary: Starting at £37,211 and rising to £41,518 FTE per annum Location: Wigan Crisis Space Hours: 37 hours per week (full-time) - flexible across the week, hours will include some weekend and evening work We offer flexible working arrangements - please see below for more details. Contract: Permanent Family Action & the Role's Impact: At Family Action we support people through change, challenge or crisis. It's what we've done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. This is an exciting opportunity to lead the service delivery our Wigan Crisis Space that operates in Wigan town centre. The service operates from 3pm - 10pm , 7 days per week. There is an expectation that the post holder will work flexibly to meet the needs of the service. Please see Job Description for additional information. The Wigan Crisis Space forms part of the Greater Manchester VCSE crisis pathway, we are non- clinical alternative to A&E. The focus of our work is to offer timely support to adults who are experiencing mental and emotional distress and suicide ideation. The Crisis Space is an out of hours service that creates a safe space for adults to access timely compassionate support from trained recovery workers. The Service Manager will have responsibility to line manage two Team Leaders, and overall leadership for the staff team working within the service. We are looking for a values driven leader who can work closely with the Operational Manager to support and develop the service to increase our reach to adults who are experiencing a MH crisis. Main Responsibilities: working within the Wigan Crisis Space to provide leadership and management to the staff team to ensure the delivery of a safe, effective and appropriate service to adults living within the Borough of Wigan ensuring that the service is integrated, comprehensive and makes a difference to people using it, with clear focus on improving mental and emotional health and wellbeing and social outcomes meaning that people will be healthier, safer, happier, more resilient, more independent and better able to enjoy life opportunities. Facilitating opportunities for staff, volunteers and people who use the service to contribute to the ongoing development of the Crisis Space by sharing learning, listening and sharing and responding to feedback and by using the feedback from this to create and implement a continuous development plan Main Requirements (for details check the job description and person specification): Experience of managing and leading teams within health, social care, voluntary sector or community-based services, including supervision, performance management and staff development. Experience of working with adults experiencing mental health challenges, including safeguarding, risk management, partnership working and achieving positive service outcomes Strong interpersonal skills, with the confidence and ability to present and communicate information effectively both in person and using a range of mediums to internal and external stakeholders, adults, children, young people and funders. Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service - Enhanced Benefits: - an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays / of 30 working days plus bank holiday pro rata - up to 6% matched-pension contributions - flexible working arrangements and new starters have the right to make flexible working requests from day one of employment - enhanced paid sick leave and paid family leave provisions - eye care and winter flu jabs vouchers - cycle to work scheme - investing in your professional development with ongoing quality training and career development opportunities We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. To Apply: Click the "Redirect to Recruiter" link above and fill out our digital application form Closing Date: 20th July 2026 at 5pm Interviews are scheduled to take place on: Friday 31st July 2026 in Bolton. For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Rita Croome. Our commitment to Equality, Diversity & Inclusion: We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role. To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person. Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Youth & Inclusion Worker - HMP Downview & HMP Bronzefield Location: Sutton Salary : £30,082 per annum Vacancy Type: Permanent, Full Time We're looking for a passionate and proactive Youth & Inclusion Worker to join our Health & Wellbeing team, working full-time (35 hours per week) across HMP Downview and HMP/YOI Bronzefield. You'll be based on-site across both women's prisons, supporting young adults and championing inclusive services that help people build healthier, more positive futures. This is a unique opportunity to work with women aged 18-25 delivering tailored interventions that empower individuals, improve engagement and promote recovery. What you'll be doing: Build positive relationships with young adults through outreach and engagement. Deliver tailored one-to-one and group interventions, including the Change Up programme. Manage a caseload, completing assessments, care plans and release planning. Lead service user forums, ensuring young adults and LGBTQ+ individuals have a voice in shaping services. Champion Equality, Diversity & Inclusion across both sites through events, awareness activities and staff support. Work closely with clinical teams and partner agencies to deliver person-centred care. Maintain accurate records and contribute to high-quality, safe service delivery. What we're looking for: Experience supporting people with substance misuse, mental health or complex needs. A passion for engaging young adults and promoting inclusive practice. Confidence delivering both one-to-one and group interventions. Excellent communication, organisation and relationship-building skills. A collaborative, compassionate and solution-focused approach. If you're ready to make a lasting impact by supporting young adults and creating more inclusive services, we'd love to hear from you. Please see attached Job Description for full details All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities BHSF Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme - Employer matched contributions of up to 6% in the first two years' service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to their website to complete your application.
Jul 14, 2026
Full time
Youth & Inclusion Worker - HMP Downview & HMP Bronzefield Location: Sutton Salary : £30,082 per annum Vacancy Type: Permanent, Full Time We're looking for a passionate and proactive Youth & Inclusion Worker to join our Health & Wellbeing team, working full-time (35 hours per week) across HMP Downview and HMP/YOI Bronzefield. You'll be based on-site across both women's prisons, supporting young adults and championing inclusive services that help people build healthier, more positive futures. This is a unique opportunity to work with women aged 18-25 delivering tailored interventions that empower individuals, improve engagement and promote recovery. What you'll be doing: Build positive relationships with young adults through outreach and engagement. Deliver tailored one-to-one and group interventions, including the Change Up programme. Manage a caseload, completing assessments, care plans and release planning. Lead service user forums, ensuring young adults and LGBTQ+ individuals have a voice in shaping services. Champion Equality, Diversity & Inclusion across both sites through events, awareness activities and staff support. Work closely with clinical teams and partner agencies to deliver person-centred care. Maintain accurate records and contribute to high-quality, safe service delivery. What we're looking for: Experience supporting people with substance misuse, mental health or complex needs. A passion for engaging young adults and promoting inclusive practice. Confidence delivering both one-to-one and group interventions. Excellent communication, organisation and relationship-building skills. A collaborative, compassionate and solution-focused approach. If you're ready to make a lasting impact by supporting young adults and creating more inclusive services, we'd love to hear from you. Please see attached Job Description for full details All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities BHSF Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme - Employer matched contributions of up to 6% in the first two years' service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to their website to complete your application.
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Mental Health Crisis Alternative Service in Hillingdon. Sounds great, what will I be doing? The main purpose of the role is to provide excellent quality support and interventions to clients with mental health needs who require early intervention and prevention support. You will support clients throughout their time in service and empower them with the skills to cope independently. You will carry out support and interventions in line with organisational values and the ethos of recovery and co-production, as well as in line with policies and procedures. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for: The successful candidate will have demonstrable experience working with individuals affected by mental health and dual-diagnosis issues, with strong knowledge of a wide range of mental health conditions, effective communication approaches, and the ability to provide support with dignity and respect. They will understand relevant Mental Health legislation, the principles of recovery, and a variety of recovery approaches. The role requires the ability to work both independently and as part of a team, support the induction of new staff and volunteers, and work collaboratively with statutory services. The candidate will bring experience in planning and delivering added-value initiatives, alongside excellent communication, partnership-building, risk-assessment, and case-management skills. Strong organisational, IT, literacy, and numeracy abilities are essential, as is knowledge of local recovery tools, wellbeing services, and safeguarding practices. When will I be working? Between the hours of 2pm - 10pm. 39 hours per week, including weekends and bank holidays. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Jul 13, 2026
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Mental Health Crisis Alternative Service in Hillingdon. Sounds great, what will I be doing? The main purpose of the role is to provide excellent quality support and interventions to clients with mental health needs who require early intervention and prevention support. You will support clients throughout their time in service and empower them with the skills to cope independently. You will carry out support and interventions in line with organisational values and the ethos of recovery and co-production, as well as in line with policies and procedures. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for: The successful candidate will have demonstrable experience working with individuals affected by mental health and dual-diagnosis issues, with strong knowledge of a wide range of mental health conditions, effective communication approaches, and the ability to provide support with dignity and respect. They will understand relevant Mental Health legislation, the principles of recovery, and a variety of recovery approaches. The role requires the ability to work both independently and as part of a team, support the induction of new staff and volunteers, and work collaboratively with statutory services. The candidate will bring experience in planning and delivering added-value initiatives, alongside excellent communication, partnership-building, risk-assessment, and case-management skills. Strong organisational, IT, literacy, and numeracy abilities are essential, as is knowledge of local recovery tools, wellbeing services, and safeguarding practices. When will I be working? Between the hours of 2pm - 10pm. 39 hours per week, including weekends and bank holidays. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Hertfordshire Mind Network
Borehamwood, Hertfordshire
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness , and Responsiveness , and want to help others build resilience and manage their wellbeing, we'd love to hear from you. Mental Health and Homelessness Outreach Worker (Complex Needs Housing Service) x5 Reference: 368 Salary: £26,000 - £27,000 per annum, depending on skills and experience inclusive of Outer London Weighting (OLW) Hours: 37.5 hours per week (Monday - Friday, 9am - 5pm) Contract: Fixed term 1 Year Working base(s): 1 person to be based in Ware Wellbeing Centre 1 person to be based in St Albans Wellbeing Centre 1 person to be based in Borehamwood Wellbeing Centre 1 person to be based in Watford Wellbeing Centre 1 person to be based in Stevenage or Letchworth Wellbeing Centre About the Service The Complex Needs Housing Service works as a multi-disciplinary team with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs. The service has been running since 2022 with a dual-district model, however, is now expanding to offer a single district outreach service. We have roles available in the service in the following areas: East Herts - supporting individuals who are homeless, in temporary accommodation or hostels in the district with their mental health St. Albans - supporting individuals who are homeless, in temporary accommodation or hostels in the district with their mental health Hertsmere - supporting individuals who are homeless, in temporary accommodation or hostels in the district with their mental health South & West Hertfordshire - supporting women who have fled domestic abuse and currently residing in refuge/safe accommodation in the area with their mental health North & East Hertfordshire - supporting women who have fled domestic abuse and currently residing in refuge/safe accommodation in the area with their mental health N.B. Only female applicants will be considered for the two roles working supporting mental health of women who have fled domestic abuse and currently residing in refuge/safe accommodation The objectives of the Complex Needs Housing Service are to: Improve the mental wellbeing of people experiencing mental ill health. Increase early access to help for people experiencing mental ill health in, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers. Contribute to an improvement in individual mental wellbeing. Remain a source of independent support for all clients. Reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health. Reduce the use of crisis services by people experiencing mental ill health without positive outcomes for the individual. Provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs. Work collaboratively within a Multi-Disciplinary Team (MDT) consisting of Change Grow Live (CGL), District and Borough councils, housing teams and other professionals. About the Role The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to: To provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing. These will be clients who are presenting to District and Borough councils as homeless and need intervention and support with their mental health and housing. To ensure that the safety and wellbeing of the client is monitored and reviewed regularly. To remain a source of independent support for all clients. Embed a person-centred recovery orientated and trauma informed approach in all aspects of the roles. We offer: Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays) An additional day of leave each year for your birthday following completion of probation period. Ongoing training relevant to your role. An Employee Assistance Programme. Eligibility for blue light card. Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Being able to drive and having access to your own vehicle (or equivalent) is essential for this role. Closing date for receipt of applications is Wednesday 29th July at 5pm. Interviews to be held on Wednesday 5th August at our Watford Wellbeing Centre. N.B. Please quote reference number 368 when completing your application for this role. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please.
Jul 13, 2026
Full time
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness , and Responsiveness , and want to help others build resilience and manage their wellbeing, we'd love to hear from you. Mental Health and Homelessness Outreach Worker (Complex Needs Housing Service) x5 Reference: 368 Salary: £26,000 - £27,000 per annum, depending on skills and experience inclusive of Outer London Weighting (OLW) Hours: 37.5 hours per week (Monday - Friday, 9am - 5pm) Contract: Fixed term 1 Year Working base(s): 1 person to be based in Ware Wellbeing Centre 1 person to be based in St Albans Wellbeing Centre 1 person to be based in Borehamwood Wellbeing Centre 1 person to be based in Watford Wellbeing Centre 1 person to be based in Stevenage or Letchworth Wellbeing Centre About the Service The Complex Needs Housing Service works as a multi-disciplinary team with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs. The service has been running since 2022 with a dual-district model, however, is now expanding to offer a single district outreach service. We have roles available in the service in the following areas: East Herts - supporting individuals who are homeless, in temporary accommodation or hostels in the district with their mental health St. Albans - supporting individuals who are homeless, in temporary accommodation or hostels in the district with their mental health Hertsmere - supporting individuals who are homeless, in temporary accommodation or hostels in the district with their mental health South & West Hertfordshire - supporting women who have fled domestic abuse and currently residing in refuge/safe accommodation in the area with their mental health North & East Hertfordshire - supporting women who have fled domestic abuse and currently residing in refuge/safe accommodation in the area with their mental health N.B. Only female applicants will be considered for the two roles working supporting mental health of women who have fled domestic abuse and currently residing in refuge/safe accommodation The objectives of the Complex Needs Housing Service are to: Improve the mental wellbeing of people experiencing mental ill health. Increase early access to help for people experiencing mental ill health in, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers. Contribute to an improvement in individual mental wellbeing. Remain a source of independent support for all clients. Reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health. Reduce the use of crisis services by people experiencing mental ill health without positive outcomes for the individual. Provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs. Work collaboratively within a Multi-Disciplinary Team (MDT) consisting of Change Grow Live (CGL), District and Borough councils, housing teams and other professionals. About the Role The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to: To provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing. These will be clients who are presenting to District and Borough councils as homeless and need intervention and support with their mental health and housing. To ensure that the safety and wellbeing of the client is monitored and reviewed regularly. To remain a source of independent support for all clients. Embed a person-centred recovery orientated and trauma informed approach in all aspects of the roles. We offer: Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays) An additional day of leave each year for your birthday following completion of probation period. Ongoing training relevant to your role. An Employee Assistance Programme. Eligibility for blue light card. Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Being able to drive and having access to your own vehicle (or equivalent) is essential for this role. Closing date for receipt of applications is Wednesday 29th July at 5pm. Interviews to be held on Wednesday 5th August at our Watford Wellbeing Centre. N.B. Please quote reference number 368 when completing your application for this role. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please.
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Intervention Worker to play a pivotal role in our Domestic Abuse Services across London Sounds great, what will I be doing? This role provides specialist interventions to women living in refuge with multiple needs who have experienced domestic abuse and/or sexual violence. Holding a caseload across a number of refuges providing emotional and practical support and advocacy to the women accessing the refuge. You will build strong partnerships with a range of statutory and community organisations, including mental health services, substance misuse teams, housing providers, healthcare professionals and voluntary agencies, to ensure women can access the support they need to recover and thrive. You will lead wellbeing-focused activities across refuge services, facilitate group programmes and community meetings, and support women to engage with services, appointments and opportunities that promote confidence, independence and social inclusion. Using Hestia's trauma-informed and psychologically informed approach, you will provide personalised assessments, safety planning and strengths-based support for women with complex needs. You will deliver crisis interventions, support women to access therapeutic, financial and housing-related support, and help them develop move-on goals that enable long-term recovery and independence. You will maintain accurate case records, uphold confidentiality and GDPR requirements, and work closely with refuge teams to share knowledge and build confidence in supporting women with multiple support needs. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for: Good standard of general education or equivalent experience. Good written and verbal communication skills. Willingness to actively engage in undertaking relevant personal development and training. Experience of delivering high quality support to people with a range of needs and risks. Experience of identifying and managing risk for victim/survivors of domestic abuse. Good knowledge of welfare benefits, housing options and legislation related to statutory duty including the rights for survivors of domestic abuse in regard to housing in line with the Domestic Abuse Act 2021. Knowledge of health and safety relevant within a refuge setting. Knowledge and understanding of safeguarding issues and ability to address them appropriately. An ability to undertake person centered key working, support planning and risk assessments to maximise service users' independence. An understanding of needs of women from diverse communities and the barriers to accessing support. Commitment to equal opportunities and to promoting service users' rights, privacy, dignity, choice and control. Ability to liaise with external professionals to inform and develop service users' support package. Ability to travel across London and further afield when needed. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Jul 13, 2026
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Intervention Worker to play a pivotal role in our Domestic Abuse Services across London Sounds great, what will I be doing? This role provides specialist interventions to women living in refuge with multiple needs who have experienced domestic abuse and/or sexual violence. Holding a caseload across a number of refuges providing emotional and practical support and advocacy to the women accessing the refuge. You will build strong partnerships with a range of statutory and community organisations, including mental health services, substance misuse teams, housing providers, healthcare professionals and voluntary agencies, to ensure women can access the support they need to recover and thrive. You will lead wellbeing-focused activities across refuge services, facilitate group programmes and community meetings, and support women to engage with services, appointments and opportunities that promote confidence, independence and social inclusion. Using Hestia's trauma-informed and psychologically informed approach, you will provide personalised assessments, safety planning and strengths-based support for women with complex needs. You will deliver crisis interventions, support women to access therapeutic, financial and housing-related support, and help them develop move-on goals that enable long-term recovery and independence. You will maintain accurate case records, uphold confidentiality and GDPR requirements, and work closely with refuge teams to share knowledge and build confidence in supporting women with multiple support needs. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for: Good standard of general education or equivalent experience. Good written and verbal communication skills. Willingness to actively engage in undertaking relevant personal development and training. Experience of delivering high quality support to people with a range of needs and risks. Experience of identifying and managing risk for victim/survivors of domestic abuse. Good knowledge of welfare benefits, housing options and legislation related to statutory duty including the rights for survivors of domestic abuse in regard to housing in line with the Domestic Abuse Act 2021. Knowledge of health and safety relevant within a refuge setting. Knowledge and understanding of safeguarding issues and ability to address them appropriately. An ability to undertake person centered key working, support planning and risk assessments to maximise service users' independence. An understanding of needs of women from diverse communities and the barriers to accessing support. Commitment to equal opportunities and to promoting service users' rights, privacy, dignity, choice and control. Ability to liaise with external professionals to inform and develop service users' support package. Ability to travel across London and further afield when needed. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Harrow Crisis Cove Sounds great, what will I be doing? In this role, you will take a leading position wit click apply for full job details
Jul 10, 2026
Full time
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Harrow Crisis Cove Sounds great, what will I be doing? In this role, you will take a leading position wit click apply for full job details
Housing Interventions Worker - Custody based - HMP Swansea and HMP Parc Location: Bridgend Salary: £26,339 per annum Vacancy Type: Permanent If you re an experienced, positive, and solutions-focused individual with a passion for preventing homelessness, reducing reoffending, and supporting meaningful change in the lives of people involved with Criminal Justice services, this could be the ideal role for you. The service supports individuals with a Rehabilitation Activity Requirement as part of their Community Supervision Licence, helping them prepare for returning to the community upon release. Our service is also available to unsentenced men on remand awaiting sentencing. About the Role You ll be based primarily at HMP Parc (Bridgend) and HMP Swansea, working closely with Probation resettlement colleagues and directly with service users on the prison wings. At times, you may also support the service at HMP Cardiff, HMP Usk, or HMP Prescoed, depending on operational need. In this role, you ll deliver housing-focused interventions to improve housing opportunities and prevent homelessness for men on probation or approaching release. You ll ensure holistic assessments are completed, make onward referrals to specialist services, and work collaboratively with prison, probation, and housing partners to achieve positive outcomes. Key responsibilities include: Delivering 1:1 housing advice and interventions for men in custody or on probation in South Wales Completing housing needs assessments and developing structured action plans Actively engaging with Camau objectives to prevent homelessness and improve housing options Liaising with landlords, agents, and housing providers to source suitable accommodation Negotiating tenancy agreements and ensuring all properties meet Rent Smart Wales and safety standards Building and maintaining relationships with local authorities, registered social landlords, and private sector partners across Gwent, South Wales, and Dyfed Powys Supporting service users to access Forward Connect and other Forward Trust services What We re Looking For: Strong knowledge of housing and welfare benefits systems Experience providing housing or welfare advice to clients Proven ability to assess adults with multiple or complex support needs (homelessness, recovery, offending, etc.) Experience developing and delivering support plans to help clients sustain tenancies Understanding of the challenges faced by individuals in abstinence-based recovery or homelessness At Forward, we believe in second chances and value lived experience. We encourage applications from people in recovery, those with previous experience of offending, or anyone who has faced homelessness. All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Jul 10, 2026
Full time
Housing Interventions Worker - Custody based - HMP Swansea and HMP Parc Location: Bridgend Salary: £26,339 per annum Vacancy Type: Permanent If you re an experienced, positive, and solutions-focused individual with a passion for preventing homelessness, reducing reoffending, and supporting meaningful change in the lives of people involved with Criminal Justice services, this could be the ideal role for you. The service supports individuals with a Rehabilitation Activity Requirement as part of their Community Supervision Licence, helping them prepare for returning to the community upon release. Our service is also available to unsentenced men on remand awaiting sentencing. About the Role You ll be based primarily at HMP Parc (Bridgend) and HMP Swansea, working closely with Probation resettlement colleagues and directly with service users on the prison wings. At times, you may also support the service at HMP Cardiff, HMP Usk, or HMP Prescoed, depending on operational need. In this role, you ll deliver housing-focused interventions to improve housing opportunities and prevent homelessness for men on probation or approaching release. You ll ensure holistic assessments are completed, make onward referrals to specialist services, and work collaboratively with prison, probation, and housing partners to achieve positive outcomes. Key responsibilities include: Delivering 1:1 housing advice and interventions for men in custody or on probation in South Wales Completing housing needs assessments and developing structured action plans Actively engaging with Camau objectives to prevent homelessness and improve housing options Liaising with landlords, agents, and housing providers to source suitable accommodation Negotiating tenancy agreements and ensuring all properties meet Rent Smart Wales and safety standards Building and maintaining relationships with local authorities, registered social landlords, and private sector partners across Gwent, South Wales, and Dyfed Powys Supporting service users to access Forward Connect and other Forward Trust services What We re Looking For: Strong knowledge of housing and welfare benefits systems Experience providing housing or welfare advice to clients Proven ability to assess adults with multiple or complex support needs (homelessness, recovery, offending, etc.) Experience developing and delivering support plans to help clients sustain tenancies Understanding of the challenges faced by individuals in abstinence-based recovery or homelessness At Forward, we believe in second chances and value lived experience. We encourage applications from people in recovery, those with previous experience of offending, or anyone who has faced homelessness. All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Youth & Inclusion Worker - HMP Downview & HMP Bronzefield Location: Sutton Salary: £30,082 per annum Vacancy Type: Permanent, Full Time We're looking for a passionate and proactive Youth & Inclusion Worker to join our Health & Wellbeing team, working full-time (35 hours per week) across HMP Downview and HMP/YOI Bronzefield. You'll be based on-site across both women's prisons, supporting young adults and championing inclusive services that help people build healthier, more positive futures. This is a unique opportunity to work with women aged delivering tailored interventions that empower individuals, improve engagement and promote recovery. What you'll be doing: Build positive relationships with young adults through outreach and engagement. Deliver tailored one-to-one and group interventions, including the Change Up programme. Manage a caseload, completing assessments, care plans and release planning. Lead service user forums, ensuring young adults and LGBTQ+ individuals have a voice in shaping services. Champion Equality, Diversity & Inclusion across both sites through events, awareness activities and staff support. Work closely with clinical teams and partner agencies to deliver person-centred care. Maintain accurate records and contribute to high-quality, safe service delivery. What we're looking for: Experience supporting people with substance misuse, mental health or complex needs. A passion for engaging young adults and promoting inclusive practice. Confidence delivering both one-to-one and group interventions. Excellent communication, organisation and relationship-building skills. A collaborative, compassionate and solution-focused approach. If you're ready to make a lasting impact by supporting young adults and creating more inclusive services, we'd love to hear from you. Please see attached Job Description for full details All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities BHSF Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to their website to complete your application.
Jul 09, 2026
Full time
Youth & Inclusion Worker - HMP Downview & HMP Bronzefield Location: Sutton Salary: £30,082 per annum Vacancy Type: Permanent, Full Time We're looking for a passionate and proactive Youth & Inclusion Worker to join our Health & Wellbeing team, working full-time (35 hours per week) across HMP Downview and HMP/YOI Bronzefield. You'll be based on-site across both women's prisons, supporting young adults and championing inclusive services that help people build healthier, more positive futures. This is a unique opportunity to work with women aged delivering tailored interventions that empower individuals, improve engagement and promote recovery. What you'll be doing: Build positive relationships with young adults through outreach and engagement. Deliver tailored one-to-one and group interventions, including the Change Up programme. Manage a caseload, completing assessments, care plans and release planning. Lead service user forums, ensuring young adults and LGBTQ+ individuals have a voice in shaping services. Champion Equality, Diversity & Inclusion across both sites through events, awareness activities and staff support. Work closely with clinical teams and partner agencies to deliver person-centred care. Maintain accurate records and contribute to high-quality, safe service delivery. What we're looking for: Experience supporting people with substance misuse, mental health or complex needs. A passion for engaging young adults and promoting inclusive practice. Confidence delivering both one-to-one and group interventions. Excellent communication, organisation and relationship-building skills. A collaborative, compassionate and solution-focused approach. If you're ready to make a lasting impact by supporting young adults and creating more inclusive services, we'd love to hear from you. Please see attached Job Description for full details All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities BHSF Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to their website to complete your application.
Registered Mental Health Nurse (RMN) Location: Central and North West London NHS Foundation Trust (CNWL) Contract Type: Full-Time Salary: NHS Band 6 Start Date: As soon as possible About the Role We are recruiting a dedicated and compassionate Registered Mental Health Nurse (RMN) to join a supportive Adult Mental Health service within Central and North West London NHS Foundation Trust (CNWL) . This is an excellent opportunity to work within a multidisciplinary team delivering high-quality, recovery-focused mental health care across community and inpatient settings, while developing your clinical and leadership skills within a progressive NHS Trust. Key Responsibilities Carry out comprehensive assessments of service users' mental health and care needs Develop, implement, and review person-centred care plans using evidence-based practice Build therapeutic relationships and collaborative partnerships with service users, carers, and multidisciplinary teams Deliver safe, effective, and compassionate mental health care Support and guide healthcare support workers, students, and new team members Contribute to risk assessment, crisis management, safeguarding, and discharge planning Participate in maintaining and improving clinical standards through audit and service development Ensure compliance with CNWL policies, confidentiality standards, and professional guidelines Promote equality, diversity, inclusion, and a safe working environment What We're Looking ForEssential Registered Mental Health Nurse qualification (RMN) Current NMC registration Minimum 12 months post-registration experience within Adult Mental Health Strong communication and interpersonal skills Understanding of professional boundaries and recovery-focused care Ability to work effectively within multidisciplinary teams Why Join CNWL? Work within one of the UK's largest and most progressive mental health Trusts Access to structured learning, development, and career progression opportunities Supportive multidisciplinary working environment Opportunities to contribute to service improvement and innovation Flexible working opportunities where service needs allow Commitment to staff wellbeing, inclusion, and professional growth
Jul 09, 2026
Full time
Registered Mental Health Nurse (RMN) Location: Central and North West London NHS Foundation Trust (CNWL) Contract Type: Full-Time Salary: NHS Band 6 Start Date: As soon as possible About the Role We are recruiting a dedicated and compassionate Registered Mental Health Nurse (RMN) to join a supportive Adult Mental Health service within Central and North West London NHS Foundation Trust (CNWL) . This is an excellent opportunity to work within a multidisciplinary team delivering high-quality, recovery-focused mental health care across community and inpatient settings, while developing your clinical and leadership skills within a progressive NHS Trust. Key Responsibilities Carry out comprehensive assessments of service users' mental health and care needs Develop, implement, and review person-centred care plans using evidence-based practice Build therapeutic relationships and collaborative partnerships with service users, carers, and multidisciplinary teams Deliver safe, effective, and compassionate mental health care Support and guide healthcare support workers, students, and new team members Contribute to risk assessment, crisis management, safeguarding, and discharge planning Participate in maintaining and improving clinical standards through audit and service development Ensure compliance with CNWL policies, confidentiality standards, and professional guidelines Promote equality, diversity, inclusion, and a safe working environment What We're Looking ForEssential Registered Mental Health Nurse qualification (RMN) Current NMC registration Minimum 12 months post-registration experience within Adult Mental Health Strong communication and interpersonal skills Understanding of professional boundaries and recovery-focused care Ability to work effectively within multidisciplinary teams Why Join CNWL? Work within one of the UK's largest and most progressive mental health Trusts Access to structured learning, development, and career progression opportunities Supportive multidisciplinary working environment Opportunities to contribute to service improvement and innovation Flexible working opportunities where service needs allow Commitment to staff wellbeing, inclusion, and professional growth
Housing Interventions Worker - HMP Cardiff Location: Cardiff Salary :£26,000 per annum Vacancy Type: Permanent, Full Time Closing Date : 13th of July 2026 Are you passionate about preventing homelessness, reducing reoffending and supporting people to achieve lasting change? We're looking for an experienced, positive and solutions-focused Housing Intervention Worker to join our Camau Service, helping people involved with the criminal justice system secure stable accommodation and successfully reintegrate into their communities. This is a rewarding opportunity to work within prisons and alongside probation services, making a real difference to the lives of people preparing for release from custody. About the Service The Camau Service is commissioned by His Majesty's Prison and Probation Service (HMPPS) and delivered across Gwent, South Wales and Dyfed Powys by The Forward Trust. The service supports individuals who have been allocated a Rehabilitation Activity Requirement as part of their community supervision licence, helping them prepare for a successful return to the community. The service also supports unsentenced men on remand awaiting sentencing. We are committed to creating opportunities for everyone and warmly welcome applications from people of all backgrounds, including those with lived experience of addiction, recovery, previous offending or homelessness. About the Role Based primarily at HMP Cardiff, you will work closely with prison and probation colleagues to deliver housing-focused interventions that improve accommodation outcomes and prevent homelessness. Key Responsibilities Deliver one-to-one housing advice and interventions for individuals in custody and those preparing for release. Complete comprehensive housing needs assessments and develop person-centred action plans. Support individuals to access suitable accommodation and reduce the risk of homelessness. Source accommodation within the private rented sector, including shared accommodation, HMOs, studio flats and one-bedroom properties. Develop and maintain effective relationships with landlords, letting agents, local authorities, Registered Social Landlords and other accommodation providers. Negotiate tenancy agreements, rental arrangements and property placements. Ensure accommodation meets legal, health and safety and housing quality standards. Work collaboratively with prison, probation and community partners to support successful resettlement. Signpost and refer service users to appropriate specialist support services, including employment, health, substance misuse and welfare support. Maintain accurate records and contribute towards achieving service performance targets. Work safely and effectively within safeguarding, risk management and lone working procedures. About You We're looking for someone who is motivated by improving lives and can build positive relationships with people facing multiple and complex disadvantages. You will have: Experience supporting people with housing, homelessness or resettlement needs. A good understanding of housing legislation, homelessness prevention and the welfare benefits system. Experience providing advice and guidance on housing and welfare benefits. Experience completing assessments and developing person-centred support plans. Knowledge of the challenges faced by people experiencing homelessness, substance misuse, mental ill health or involvement with the criminal justice system. Experience working with adults with multiple and complex needs. Excellent communication, negotiation and relationship-building skills. The ability to work independently while contributing positively within a multidisciplinary team. Good organisational and IT skills, with experience maintaining accurate case records. An understanding of safeguarding, professional boundaries and risk management. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities BHSF Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme - Employer matched contributions of up to 6% in the first two years' service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to their website to complete your application.
Jul 09, 2026
Full time
Housing Interventions Worker - HMP Cardiff Location: Cardiff Salary :£26,000 per annum Vacancy Type: Permanent, Full Time Closing Date : 13th of July 2026 Are you passionate about preventing homelessness, reducing reoffending and supporting people to achieve lasting change? We're looking for an experienced, positive and solutions-focused Housing Intervention Worker to join our Camau Service, helping people involved with the criminal justice system secure stable accommodation and successfully reintegrate into their communities. This is a rewarding opportunity to work within prisons and alongside probation services, making a real difference to the lives of people preparing for release from custody. About the Service The Camau Service is commissioned by His Majesty's Prison and Probation Service (HMPPS) and delivered across Gwent, South Wales and Dyfed Powys by The Forward Trust. The service supports individuals who have been allocated a Rehabilitation Activity Requirement as part of their community supervision licence, helping them prepare for a successful return to the community. The service also supports unsentenced men on remand awaiting sentencing. We are committed to creating opportunities for everyone and warmly welcome applications from people of all backgrounds, including those with lived experience of addiction, recovery, previous offending or homelessness. About the Role Based primarily at HMP Cardiff, you will work closely with prison and probation colleagues to deliver housing-focused interventions that improve accommodation outcomes and prevent homelessness. Key Responsibilities Deliver one-to-one housing advice and interventions for individuals in custody and those preparing for release. Complete comprehensive housing needs assessments and develop person-centred action plans. Support individuals to access suitable accommodation and reduce the risk of homelessness. Source accommodation within the private rented sector, including shared accommodation, HMOs, studio flats and one-bedroom properties. Develop and maintain effective relationships with landlords, letting agents, local authorities, Registered Social Landlords and other accommodation providers. Negotiate tenancy agreements, rental arrangements and property placements. Ensure accommodation meets legal, health and safety and housing quality standards. Work collaboratively with prison, probation and community partners to support successful resettlement. Signpost and refer service users to appropriate specialist support services, including employment, health, substance misuse and welfare support. Maintain accurate records and contribute towards achieving service performance targets. Work safely and effectively within safeguarding, risk management and lone working procedures. About You We're looking for someone who is motivated by improving lives and can build positive relationships with people facing multiple and complex disadvantages. You will have: Experience supporting people with housing, homelessness or resettlement needs. A good understanding of housing legislation, homelessness prevention and the welfare benefits system. Experience providing advice and guidance on housing and welfare benefits. Experience completing assessments and developing person-centred support plans. Knowledge of the challenges faced by people experiencing homelessness, substance misuse, mental ill health or involvement with the criminal justice system. Experience working with adults with multiple and complex needs. Excellent communication, negotiation and relationship-building skills. The ability to work independently while contributing positively within a multidisciplinary team. Good organisational and IT skills, with experience maintaining accurate case records. An understanding of safeguarding, professional boundaries and risk management. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities BHSF Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme - Employer matched contributions of up to 6% in the first two years' service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to their website to complete your application.
The post is: Hours - 35 per week Salary - £25,883 + 5% pension contribution p.a. Based in - Truro, covering Cornwall. Start date - August 2026. Holiday - 28 days a year including public holidays (basic entitlement rising 1 day per year up to 5 years service) The purpose of the role is to deliver high-quality, trauma-informed, LGBTQ+-affirming domestic abuse support across crisis advocacy and recovery pathways, enabling survivors to access safety, protection, healing and longer-term stability. The postholder will provide: Risk-led Independent Domestic Violence Advocacy (IDVA) for LGBTQ+ survivors experiencing domestic abuse, and Recovery-focused emotional and wellbeing support for LGBTQ+ survivors who are post-crisis and rebuilding their lives. The role recognises that LGBTQ+ survivors face additional barriers to disclosure, safety and access to support, including discrimination, minority stress, fear of services and exclusion, and requires culturally competent, inclusive and anti-oppressive practice throughout. Interested? Pop along to the Work For Us page on our website where you will find the Application Form and Job Description:
Jul 09, 2026
Full time
The post is: Hours - 35 per week Salary - £25,883 + 5% pension contribution p.a. Based in - Truro, covering Cornwall. Start date - August 2026. Holiday - 28 days a year including public holidays (basic entitlement rising 1 day per year up to 5 years service) The purpose of the role is to deliver high-quality, trauma-informed, LGBTQ+-affirming domestic abuse support across crisis advocacy and recovery pathways, enabling survivors to access safety, protection, healing and longer-term stability. The postholder will provide: Risk-led Independent Domestic Violence Advocacy (IDVA) for LGBTQ+ survivors experiencing domestic abuse, and Recovery-focused emotional and wellbeing support for LGBTQ+ survivors who are post-crisis and rebuilding their lives. The role recognises that LGBTQ+ survivors face additional barriers to disclosure, safety and access to support, including discrimination, minority stress, fear of services and exclusion, and requires culturally competent, inclusive and anti-oppressive practice throughout. Interested? Pop along to the Work For Us page on our website where you will find the Application Form and Job Description:
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress? Can you demonstrate our values of Hope , Courage , Togetherness, and Responsiveness and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing? If the answer to all of these is yes, we want to hear from you. Crisis Café / Helpline Coordinator (Mental Health) Reference: 372 Responsible to: Crisis Café Team Leader Contract: Permanent Hours: Part time, 30 hours per week / 4 evenings per week Work pattern: 17:30pm - 01:30am, worked across a 7-day flexible rota (including some weekends) Salary: £28,850, increased to £29,400 following successful probation, pro rata Working Base(s): Watford Crisis Café (with expectation to travel to other sites where necessary, with mileage paid when not working at home base) About the Role Alongside other Crisis Cafe/Helpline Coordinators, you will be a key member of the Crisis team, providing effective operational leadership delivering the Nightlight Crisis Café and Helpline Service. You will ensure the delivery and development of quality crisis support services and instilling Hertfordshire Mind Network's values throughout the provision. You will provide management support to Crisis Café/Helpline Mental Health Support Workers and volunteers and support the Crisis Café Team Leads in ensuring practice within the service is safe, effective and person-centred. About the Service Hertfordshire Mind Network's Nightlight Service (Cafés, Helpline, 24/7 Crisis House, A&E Liaison service and Daylight provision) is proud to provide urgent support, crisis intervention, and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our Helpline, Cafes and 24/7 Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our diverse team, you will work closely with service users in crisis, by using a person-centred approach to ensure that everyone is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery. The objectives of Hertfordshire Mind Network's (HMN) Nightlight Mental Health Crisis Services are: To improve the mental and emotional wellbeing of people experiencing a mental health crisis in Hertfordshire. To provide 24/7 support for individuals experiencing a mental health crisis. To increase early access to help for people experiencing a mental health crisis in Hertfordshire, by providing a clear and effective pathway to other services provided by HMN and other third sector and statutory providers. To remain a source of independent support for all clients. To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services. We offer: Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays) An additional day of leave each year for your birthday following completion of probation period. Ongoing training relevant to your role. An Employee Assistance Programme. Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Closing date for applications is Monday 20th July 2026. Interviews will be held the week commencing 27th July 2026 at Watford Wellbeing Centre. N.B: Please quote reference number 372 when completing your application for this role. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Equal Opportunities We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please.
Jul 09, 2026
Full time
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress? Can you demonstrate our values of Hope , Courage , Togetherness, and Responsiveness and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing? If the answer to all of these is yes, we want to hear from you. Crisis Café / Helpline Coordinator (Mental Health) Reference: 372 Responsible to: Crisis Café Team Leader Contract: Permanent Hours: Part time, 30 hours per week / 4 evenings per week Work pattern: 17:30pm - 01:30am, worked across a 7-day flexible rota (including some weekends) Salary: £28,850, increased to £29,400 following successful probation, pro rata Working Base(s): Watford Crisis Café (with expectation to travel to other sites where necessary, with mileage paid when not working at home base) About the Role Alongside other Crisis Cafe/Helpline Coordinators, you will be a key member of the Crisis team, providing effective operational leadership delivering the Nightlight Crisis Café and Helpline Service. You will ensure the delivery and development of quality crisis support services and instilling Hertfordshire Mind Network's values throughout the provision. You will provide management support to Crisis Café/Helpline Mental Health Support Workers and volunteers and support the Crisis Café Team Leads in ensuring practice within the service is safe, effective and person-centred. About the Service Hertfordshire Mind Network's Nightlight Service (Cafés, Helpline, 24/7 Crisis House, A&E Liaison service and Daylight provision) is proud to provide urgent support, crisis intervention, and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our Helpline, Cafes and 24/7 Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our diverse team, you will work closely with service users in crisis, by using a person-centred approach to ensure that everyone is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery. The objectives of Hertfordshire Mind Network's (HMN) Nightlight Mental Health Crisis Services are: To improve the mental and emotional wellbeing of people experiencing a mental health crisis in Hertfordshire. To provide 24/7 support for individuals experiencing a mental health crisis. To increase early access to help for people experiencing a mental health crisis in Hertfordshire, by providing a clear and effective pathway to other services provided by HMN and other third sector and statutory providers. To remain a source of independent support for all clients. To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services. We offer: Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays) An additional day of leave each year for your birthday following completion of probation period. Ongoing training relevant to your role. An Employee Assistance Programme. Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Closing date for applications is Monday 20th July 2026. Interviews will be held the week commencing 27th July 2026 at Watford Wellbeing Centre. N.B: Please quote reference number 372 when completing your application for this role. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Equal Opportunities We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please.
Recovery Worker Location: Ashford Salary: £26,000 per annum Vacancy Type: Permanent About the Role In this role, you will work within an integrated healthcare framework to support adults experiencing drug and alcohol dependency. You will deliver high-quality, client-centred psychosocial interventions, using both harm reduction and abstinence-based approaches tailored to individual needs. You will manage a caseload of service users, carrying out comprehensive assessments, developing SMART care plans, and delivering structured one-to-one and group interventions. Your work will focus on supporting individuals through their recovery journey, improving outcomes, and promoting long-term positive change. A key aspect of the role is working collaboratively with a wide range of partner agencies, including housing, employment services, healthcare providers, probation services, and community rehabilitation companies. This integrated approach ensures continuity of care and supports service users in addressing the wider factors affecting their recovery. You will also contribute to achieving organisational and commissioner targets, including measuring and evidencing successful outcomes. Maintaining accurate records, using IT systems effectively, and building strong multi-agency relationships will be essential. Flexibility is important in this role, as you may be required to work evenings or weekends and travel to different service locations to ensure continuity of care for service users. About You You are a committed and empathetic professional with experience in substance misuse services and a strong understanding of the challenges faced by individuals affected by drug and alcohol dependency. You have experience conducting comprehensive assessments, managing risk, and developing and implementing SMART care plans. You are confident in delivering structured interventions, both one-to-one and in group settings, and are skilled in using motivational interviewing techniques to support behaviour change. You understand the importance of holistic, person-centred care and are able to work effectively with partner agencies to support recovery outcomes. You are knowledgeable about safeguarding, equality and diversity, and the wider recovery agenda. You have strong IT and organisational skills, with the ability to manage a caseload, maintain accurate records, and meet performance targets. You are a strong communicator who can build trust and rapport with a diverse range of service users. Ideally, you will have a Level 3 Diploma in Health and Social Care (or equivalent), along with additional knowledge of the 12-step recovery model, community support services, and the criminal justice sector. Experience in prison or community settings, or lived experience of recovery (with appropriate time in sustained recovery), would be advantageous. You are motivated, flexible, and passionate about supporting individuals to make meaningful and lasting changes in their lives. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Jul 08, 2026
Full time
Recovery Worker Location: Ashford Salary: £26,000 per annum Vacancy Type: Permanent About the Role In this role, you will work within an integrated healthcare framework to support adults experiencing drug and alcohol dependency. You will deliver high-quality, client-centred psychosocial interventions, using both harm reduction and abstinence-based approaches tailored to individual needs. You will manage a caseload of service users, carrying out comprehensive assessments, developing SMART care plans, and delivering structured one-to-one and group interventions. Your work will focus on supporting individuals through their recovery journey, improving outcomes, and promoting long-term positive change. A key aspect of the role is working collaboratively with a wide range of partner agencies, including housing, employment services, healthcare providers, probation services, and community rehabilitation companies. This integrated approach ensures continuity of care and supports service users in addressing the wider factors affecting their recovery. You will also contribute to achieving organisational and commissioner targets, including measuring and evidencing successful outcomes. Maintaining accurate records, using IT systems effectively, and building strong multi-agency relationships will be essential. Flexibility is important in this role, as you may be required to work evenings or weekends and travel to different service locations to ensure continuity of care for service users. About You You are a committed and empathetic professional with experience in substance misuse services and a strong understanding of the challenges faced by individuals affected by drug and alcohol dependency. You have experience conducting comprehensive assessments, managing risk, and developing and implementing SMART care plans. You are confident in delivering structured interventions, both one-to-one and in group settings, and are skilled in using motivational interviewing techniques to support behaviour change. You understand the importance of holistic, person-centred care and are able to work effectively with partner agencies to support recovery outcomes. You are knowledgeable about safeguarding, equality and diversity, and the wider recovery agenda. You have strong IT and organisational skills, with the ability to manage a caseload, maintain accurate records, and meet performance targets. You are a strong communicator who can build trust and rapport with a diverse range of service users. Ideally, you will have a Level 3 Diploma in Health and Social Care (or equivalent), along with additional knowledge of the 12-step recovery model, community support services, and the criminal justice sector. Experience in prison or community settings, or lived experience of recovery (with appropriate time in sustained recovery), would be advantageous. You are motivated, flexible, and passionate about supporting individuals to make meaningful and lasting changes in their lives. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Complex Needs Service in Blackfen. Sounds great, what will I be doing? Deputising for the Service Manager for the strategic direction and effective functioning of the service. Ensuring clinicians, recovery workers, peer support workers and volunteers listen and support people to deescalate their immediate situation and empowering them to develop self management techniques What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for You bring extensive experience in managing services that support individuals with mental health conditions and complex needs, ensuring the consistent delivery of high-quality, person-centred care. Your leadership background includes recruitment, induction, supervision, performance appraisal, and staff development, as well as managing disciplinary and grievance procedures with fairness and professionalism. You are skilled in performance monitoring, ensuring services meet and exceed quality standards while maintaining compliance with organisational and statutory requirements. With strong financial management skills, you have effectively managed complex budgets, ensuring accountability, value for money, and sustainability. Your deep understanding of mental health crisis management enables you to design and deliver responsive, recovery-focused services, often working collaboratively with peer support workers and multidisciplinary teams to achieve positive outcomes. You possess excellent knowledge of Community Care, Mental Health, Health and Safety, and welfare benefits legislation, including welfare reform, and have a proven ability to work in partnership with statutory mental health services. You are adept at assessing, formulating, implementing, and reviewing support and risk management plans, ensuring they remain tailored to service user needs and aspirations. A confident communicator, you can represent and promote your organisation at external events, delivering engaging presentations and contributing to marketing and stakeholder engagement activities. Technically proficient, you are confident using Microsoft Office and case management systems to produce and audit accurate records, reports, and data. Your excellent written and verbal communication skills, combined with a solid understanding of safeguarding principles, ensure that you consistently deliver safe, accountable, and effective services that empower individuals while protecting their wellbeing and rights. When will I be working? You will be working Monday to Friday 39 hours per week, Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Oct 08, 2025
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Complex Needs Service in Blackfen. Sounds great, what will I be doing? Deputising for the Service Manager for the strategic direction and effective functioning of the service. Ensuring clinicians, recovery workers, peer support workers and volunteers listen and support people to deescalate their immediate situation and empowering them to develop self management techniques What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for You bring extensive experience in managing services that support individuals with mental health conditions and complex needs, ensuring the consistent delivery of high-quality, person-centred care. Your leadership background includes recruitment, induction, supervision, performance appraisal, and staff development, as well as managing disciplinary and grievance procedures with fairness and professionalism. You are skilled in performance monitoring, ensuring services meet and exceed quality standards while maintaining compliance with organisational and statutory requirements. With strong financial management skills, you have effectively managed complex budgets, ensuring accountability, value for money, and sustainability. Your deep understanding of mental health crisis management enables you to design and deliver responsive, recovery-focused services, often working collaboratively with peer support workers and multidisciplinary teams to achieve positive outcomes. You possess excellent knowledge of Community Care, Mental Health, Health and Safety, and welfare benefits legislation, including welfare reform, and have a proven ability to work in partnership with statutory mental health services. You are adept at assessing, formulating, implementing, and reviewing support and risk management plans, ensuring they remain tailored to service user needs and aspirations. A confident communicator, you can represent and promote your organisation at external events, delivering engaging presentations and contributing to marketing and stakeholder engagement activities. Technically proficient, you are confident using Microsoft Office and case management systems to produce and audit accurate records, reports, and data. Your excellent written and verbal communication skills, combined with a solid understanding of safeguarding principles, ensure that you consistently deliver safe, accountable, and effective services that empower individuals while protecting their wellbeing and rights. When will I be working? You will be working Monday to Friday 39 hours per week, Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
