18 jobs found

German-Speaking Customer Service Advisor Love travel? Fluent in German? Looking for a role where you can genuinely develop your career? We're recruiting on behalf of a leading global travel business for a German-Speaking Customer Service Advisor to join their friendly and supportive team in Edinburgh . If you enjoy helping people, solving problems and delivering outstanding customer experiences, this could be the perfect next step. Salary & Rewards 26,800 per year Monthly performance bonus of up to 70 Why You'll Love This Role 33 days annual leave (including bank holidays) Hybrid working opportunities (performance-based) Free on-site gym or discounted memberships with Nuffield Health & PureGym Employee Assistance Programme and wellbeing support Enhanced sick pay Enhanced maternity, paternity and adoption leave Life assurance worth 4x your annual salary Ongoing training and genuine opportunities for career progression Be part of a supportive, high-performing team within the travel industry What You'll Be Doing Every day is different. You'll be supporting customers with their travel plans by: Responding to enquiries via phone, live chat and email Resolving customer queries with empathy and professionalism Providing accurate information on bookings, policies and promotions Delivering exceptional service while achieving quality and performance targets Working collaboratively with colleagues to continuously improve the customer experience What We're Looking For We're keen to speak with people who have: Fluency in German and English (spoken and written) Previous customer service or contact centre experience Excellent communication and problem-solving skills Confidence working across multiple systems while managing several customer conversations A positive attitude, willingness to learn and a passion for helping customers The ability to work towards individual and team performance targets Working Hours German customer service line: Monday to Friday, 8:00am - 4:30pm Location: Edinburgh (On-site) If you're looking for more than just another customer service job and want to build a long-term career with an employer that invests in its people, we'd love to hear from you. Apply today or get in touch for a confidential chat. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

German Speaking Customer Services Executive Location: Bristol (Hybrid Working Available) Salary: Competitive + Excellent Benefits Job Type: Full-time, Permanent Are you a fluent German speaker with excellent customer service skills? Are you looking to build your career within an international business where you can use your language skills every day? We are looking for a motivated and customer-focused German Speaking Customer Services Executive to join a friendly and supportive team. This is an excellent opportunity for someone with experience in customer service, sales support, account management, order processing, administration, or customer success who enjoys working in a fast-paced commercial environment. The Role As a German Speaking Customer Services Executive , you will support both customers and the sales team by managing orders, resolving customer enquiries, coordinating deliveries, and ensuring a seamless customer journey from order through to delivery. This role is ideal for someone who enjoys relationship building, problem-solving, and providing outstanding customer service while working closely with sales, finance, logistics, and warehouse teams. Key Responsibilities Deliver excellent customer service to German speaking customers via email and telephone Manage customer orders from receipt through to delivery Maintain and update the order book, ensuring customers and sales teams are informed of any changes Process customer orders, amendments, cancellations and returns Manage customer account portals and online systems Liaise with sales, finance, warehouse and logistics teams to ensure orders are fulfilled on time Resolve customer queries professionally and efficiently Support payment queries and credit control communications Provide alternative product solutions where appropriate Support key account customers with day-to-day account administration Assist colleagues across the customer support team when required Maintain accurate customer records using CRM and ERP systems Participate in team meetings and contribute to continuous improvement initiatives Skills & ExperienceEssential Fluent German and English (spoken and written) Previous experience in Customer Service, Customer Support, Sales Support, Internal Sales, Account Management, Customer Success, Order Processing, Administration, or Office Support Excellent written and verbal communication skills Strong organisational and time management skills High attention to detail Positive, proactive and customer-focused attitude Ability to prioritise workload and meet deadlines Strong Microsoft Office skills, particularly Excel and Outlook Benefits Competitive salary of £27,600 + bonus of £500 per 1/4 25 days annual leave, increasing with service Hybrid working - 4 set days in the office per week Can purchase up to 1 week of additional annual leave Choice of a clothing allowance (£75 per quarter) or gym membership contribution (£200 per year) Cycle to work scheme (tax free purchase of a bike) Company sick pay Pension 3% company contribution, minimum of 5% staff contribution. Apply Today This is an exciting opportunity for a German Speaking Customer Service Advisor, German Speaking Customer Support Executive, German Speaking Sales Support Administrator, German Speaking Account Coordinator, German Speaking Customer Success Executive, German Speaking Internal Sales Administrator, German Speaking Order Processing Administrator, or German Speaking Office Administrator looking to develop their career within a successful international business. If you're a German speaking customer service professional looking for your next opportunity in customer support, sales support, account management, administration, customer success, or order processing , we'd love to hear from you. Submit your CV today and take the next step in your career with an international business that values its people and invests in their development.

Dutch- Speaking Customer Service Advisor Join A Fun, Travel-Loving Team in Edinburgh! Are you fluent in Dutch, love travel, and have a knack for problem-solving? If so, we want You ! Edinburgh 26800 & Monthly bonus up to 70 per month Why You'll Love it here as a Dutch- Speaking Customer Service Advisor 33 days annual leave (including bank holidays Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities What You'll Do as a Dutch-Speaking Customer Service Advisor Help customers with travel enquiries via phone, chat, and email Solve problems with empathy and efficiency Stay updated on promotions and policies Support your team on projects and huddles What You'll Bring as a Dutch-Speaking Customer Service Advisor Fluent in English and Dutch (written and verbal). Strong communication and problem-solving skills Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. When and Where as a Dutch-Speaking Customer Service Advisor : German line hours: Mon-Sun, 8 AM - 5pm Edinburgh - Onsite Start Date: July 2026 Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

German-Speaking Customer Service Advisor Join A Fun, Travel-Loving Team in Edinburgh! Are you fluent in German, love travel, and have a knack for problem-solving? If so, we want You ! Edinburgh 26800 & Monthly bonus up to 70 per month Why You'll Love it here as a German-Speaking Customer Service Advisor: 33 days annual leave (including bank holidays Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities What You'll Do as a German-Speaking Customer Service Advisor: Help customers with travel enquiries via phone, chat, and email Solve problems with empathy and efficiency Stay updated on promotions and policies Support your team on projects and huddles What You'll Bring as a German-Speaking Customer Service Advisor Fluent in English and German (written and verbal). Strong communication and problem-solving skills Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. When and Where as a German-Speaking Customer Service Advisor: German line hours: Mon-Sun, 8 AM - 5pm Edinburgh - Onsite Start Date: June & July 2026 Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

Area Sales Manager SAS (Service of Industrial Assembly Solutions) Location: Wolverhampton (Field-based, covering Central UK / Midlands, Northeast, Southeast and Ireland) Job Type: Full-time, Permanent About the Role We are seeking an experienced Service Sales Engineer to join our SAS (Service of Industrial Assembly Solutions) team. This is a field-based sales role focused on generating revenue through the sale of service solutions predominantly preventative maintenance contracts to our existing customer base. The role covers assembly technologies including adhesive joining and riveting. This is a value-based selling role: rather than competing on price, you will be building the case for the long-term value of moving customers from a reactive to a proactive service model, protecting uptime, extending equipment life, and reducing unplanned downtime. Note: this role sits within our SAS department (Service of Industrial Assembly Solutions) and is unrelated to software or systems analysis please disregard any assumption based on the acronym alone. Key Responsibilities Sell preventative maintenance contracts and service solutions to existing customers, using a value-based rather than price-led approach Develop and grow existing accounts, transitioning customers from reactive to proactive service arrangements Identify and pursue new service opportunities within the existing customer base, since new business predominantly comes from customers already using our products Build strong, long-term relationships with key customer contacts, acting as a trusted advisor on service and maintenance needs Collaborate with internal departments (e.g. product sales, engineering, customer service) to identify and follow up on cross-selling opportunities Prepare and present service proposals and contract offers, tailored to customer needs and equipment usage Travel across the assigned territory (Central UK/Midlands, Northeast, Southeast and Ireland) to meet customers, expected to be field-based approximately 3 days per week (variable) Stay overnight when required, for visits involving more than 2 hours' travel Attend training in Germany as required, to build technical knowledge of the relevant technologies Maintain accurate account and pipeline records, reporting on account development progress Essential Skills & Experience Proven experience in a field-based sales role, ideally selling service solutions or contracts Strong account management skills, with the ability to grow and develop existing customer relationships while also identifying and pursuing new opportunities within those accounts Comfortable with value-based selling, building a business case around long-term value rather than competing on price Good communication and presentation skills, able to engage confidently with a range of customer stakeholders Willingness and ability to travel extensively across the UK and Ireland, including overnight stays when required Willingness to travel to Germany for training Desirable Skills & Experience Background in selling service solutions, ideally within adhesive joining, riveting, or related industrial assembly technologies Some engineering or maintenance exposure, even without direct service-sales experience Experience transitioning customer accounts from reactive to proactive service models What We Offer Uncapped commission Company car International training opportunities (Germany) The opportunity to grow accounts within an established, product-led customer base

hackajob is collaborating with Atos to connect them with exceptional professionals for this role. About Atos Group Atos Group is a global leader in digital transformation with c. 63,000 employees and annual revenue of c. €8 billion, operating in 61 countries under two brands - Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris. The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. About Atos Amplify We partner with business leaders to amplify impact and deliver measurable business outcomes with resilience and certainty - leveraging human experience, AI -powered insights, and deep industry expertise. Our consulting and advisory services support our customers confidently navigate a digital transformation journey to embrace a digital future beyond technology - delivering measurable value, operational efficiency that drives ROI and long-term impact. Where purpose meets career Join a high-impact Organisational Change Management team that drives real business outcomes by guiding organisations through complex transformation journeys. We help clients move from current state to future success through a structured, people-focused approach. Be part of a dynamic, multi-disciplinary and MCA award-winning team, working on challenging projects across both private and public sectors. You will gain exposure to diverse, high-value engagements while solving meaningful client problems. Grow with us. We invest in your development through continuous training, hands-on experience, and dedicated team support. Whether your goal is to step into leadership or deepen your expertise, you will have the tools and opportunities to build a rewarding career. Location UK-based (may require specific UK/domestic travel) The Opportunity We are hiring a talented Organisational Change Consultant to join our team. This role requires candidates to be eligible for SC-level security clearance. About the Role This position requires hands-on experience delivering people-focused change within digital, AI, and business transformation programmes. The successful candidate will understand how organisations are responding to the digital and AI agenda, and the implications for workforce, roles, and operating models. Key Responsibilities Strategic Planning for Change: Develop a case for change, agree on the future state, and evaluate client readiness for change. Mobilising and Driving Adoption of New Technologies: Establish a change network, engage senior sponsors in advocacy for the change, manage stakeholder resistance, and deliver communications and engagement strategies and plans. Delivering Change: Identify, address, and rectify issues related to user adoption of technology. Organisational Design: Support the alignment of organisational structures, develop roles and responsibilities, and workforce planning. Client Engagement: Work autonomously with clients to understand their needs, develop tailored change management strategies, and ensure successful implementation. Project Leadership: Lead change management projects from inception to completion, ensuring milestones are met and deliverables are achieved. Training and Development: Design and deliver training programs to support change initiatives and enhance client capabilities. Continuous Improvement: Identify opportunities for process improvements and implement best practices in change management. Preferred Qualifications Master's or bachelor's degree (or equivalent) in a relevant subject area. Experience in the Consulting sector and in roles specifically supporting or managing change. Experience with collaboration tools and digital platforms (such as MS O365, SAP, ServiceNow, and Salesforce). Ability and willingness to rapidly develop skills while operating in a fast-paced environment. Nice to have: Fluency in a second European language such as French, German, or Spanish. Benefits Pension Scheme - contributions matched up to 10% Private medical cover Income Protection Life Assurance 25 days paid leave + National Holidays Flex benefits program! Contact Information Don't hesitate to contact our TA Specialist, for more information! As a Disability Confident employer, we aim to ensure that people with disabilities who meet the minimum criteria for this position will be offered an interview. We are committed to making reasonable adjustments and changes as needed to the application and assessment process to remove or reduce any disadvantage associated with a person's disability. We are a care leaver friendly employer, if you require additional support with your application, please contact our Recruiter Mihaela Perelighin on LinkedIn or send an email to our dedicated mailbox - Let's grow together! Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. Choose your future. Choose Atos.

Our client based in Watford is seeking a German and Hebrew speaking Customer service Advisor - Hybrid working In this role you will build and maintain strong client relationships by serving as the lead point of contact for dedicated customers. The Account Coordinator will manage activities through to completion and communicate back to the client. Act as liaison between the company client and our clients teams and will collaborate with key internal stakeholders to drive our clients initiative. They will be responsible to ensure account long-term profitability by understanding and ensuring current contractual terms and conditions are in place. You will be responsible for both the retention and growth of their existing client base, as well as soliciting client feedback and driving customer satisfaction. Key Responsibilities: Serve as lead point of contact for clients, answering questions, addressing concerns, finding solutions, communicating updates, and handling transactional sales opportunities. Build and maintain strong, long-lasting relationships with clients, and proactively address client retention and growth. Monitor service, equipment, and consumable contracts to ensure execution of Terms & Conditions, including profitability approved by the business. Evaluate the customer's current service plan and provide recommendations based on the client's needs and suite of products. Monitor clients recurring revenue trends while driving efficiencies through the entire ordering process and educating and driving use usage of Partner Place. Coordinate each department to deliver and exceed the requirement of the customer. Partner and understand internal departments, processes, and stakeholders. This includes, but not limited to, Service, Invoicing, Implementation, Contracts, Incident Handling, Engineering, and Credit and Collections. Align with Sales team on customer expectations, growth, and retention strategies. An emphasis on driving a positive experience with both new and current equipment and assisting Sales. Collaborate with Sales team to identify upsell opportunities, and referrals while keeping customers satisfied and engaged with the current product portfolio. Assess client needs and find creative solutions to assist and manage challenging customers requests and escalation.

Our client based in Watford is seeking a German and Hebrew speaking Customer service Advisor - Hybrid working In this role you will build and maintain strong client relationships by serving as the lead point of contact for dedicated customers. The Account Coordinator will manage activities through to completion and communicate back to the client. Act as liaison between the company client and our clients teams and will collaborate with key internal stakeholders to drive our clients initiative. They will be responsible to ensure account long-term profitability by understanding and ensuring current contractual terms and conditions are in place.You will be responsible for both the retention and growth of their existing client base, as well as soliciting client feedback and driving customer satisfaction.Key Responsibilities: Serve as lead point of contact for clients, answering questions, addressing concerns, finding solutions, communicating updates, and handling transactional sales opportunities. Build and maintain strong, long-lasting relationships with clients, and proactively address client retention and growth. Monitor service, equipment, and consumable contracts to ensure execution of Terms & Conditions, including profitability approved by the business. Evaluate the customer's current service plan and provide recommendations based on the client's needs and suite of products. Monitor clients recurring revenue trends while driving efficiencies through the entire ordering process and educating and driving use usage of Partner Place. Coordinate each department to deliver and exceed the requirement of the customer. Partner and understand internal departments, processes, and stakeholders. This includes, but not limited to, Service, Invoicing, Implementation, Contracts, Incident Handling, Engineering, and Credit and Collections. Align with Sales team on customer expectations, growth, and retention strategies. An emphasis on driving a positive experience with both new and current equipment and assisting Sales. Collaborate with Sales team to identify upsell opportunities, and referrals while keeping customers satisfied and engaged with the current product portfolio. Assess client needs and find creative solutions to assist and manage challenging customers requests and escalation.

German-Speaking Customer Service Advisor Love travel? Fluent in German? Looking for a role where you can genuinely develop your career? We're recruiting on behalf of a leading global travel business for a German-Speaking Customer Service Advisor to join their friendly and supportive team in Edinburgh . If you enjoy helping people, solving problems and delivering outstanding customer experiences, this could be the perfect next step. Salary & Rewards £26,800 per year Monthly performance bonus of up to £70 Why You'll Love This Role 33 days annual leave (including bank holidays) Hybrid working opportunities (performance-based) Free on-site gym or discounted memberships with Nuffield Health & PureGym Employee Assistance Programme and wellbeing support Enhanced sick pay Enhanced maternity, paternity and adoption leave Life assurance worth 4x your annual salary Ongoing training and genuine opportunities for career progression Be part of a supportive, high-performing team within the travel industry What You'll Be Doing Every day is different. You'll be supporting customers with their travel plans by: Responding to enquiries via phone, live chat and email Resolving customer queries with empathy and professionalism Providing accurate information on bookings, policies and promotions Delivering exceptional service while achieving quality and performance targets Working collaboratively with colleagues to continuously improve the customer experience What We're Looking For We're keen to speak with people who have: Fluency in German and English (spoken and written) Previous customer service or contact centre experience Excellent communication and problem-solving skills Confidence working across multiple systems while managing several customer conversations A positive attitude, willingness to learn and a passion for helping customers The ability to work towards individual and team performance targets Working Hours German customer service line: Monday to Friday, 8:00am - 4:30pm Location: Edinburgh (On-site) If you're looking for more than just another customer service job and want to build a long-term career with an employer that invests in its people, we'd love to hear from you. Apply today or get in touch for a confidential chat.Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

Are you a Customer Service Champion with excellent German communication skills? Are you passionate about delivering exceptional service and solving customers' problems? Our client, a fast-growing organisation in Guildford, is seeking a Temporary German speaking Customer Service Advisor to join their team. This is an exciting opportunity to be part of a dynamic and customer-focused organisation. What's in it for you? A great place to work with a fun and supportive environment Office-based role in Guildford Competitive hourly rate ( 14) Temporary position initially for one month, with potential for extension Full-time working hours (9am - 5.30pm with 1-hour unpaid lunch break) Opportunity to make a positive impact and be a Brand Ambassador for the organisation Responsibilities: Manage incoming contacts from German customers, demonstrating empathy, patience, and accuracy Identify and assess customers' needs to ensure satisfaction Provide accurate and complete information using the appropriate tools Maintain detailed records of customer interactions and process customer accounts Be a Brand Ambassador for the organisation, representing their values and commitment to excellent service Required Skills and Experience: Excellent German written communication skills with a keen attention to detail Customer-focused mindset, always striving to go above and beyond Prior experience in a customer service environment is preferred Affinity with technical product support is a plus Join our client's team and enjoy a rewarding temporary role, where you can showcase your German customer service skills and make a difference. If you are enthusiastic, dedicated, and ready for a new challenge, please apply today! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Rewards & Benefits on Offer; Remote working from day one! Monday - Friday working hours, no weekends. Employee assistance programme Profit sharing Company pension Casual dress Free flu jabs Option of a flexible contract or a permanent contract Eligible employees can earn a share of the profits from the company. Employee of the quarter awards (prizes have included trips for two, brand new laptop or tv, yearly gym membership, etc) Ongoing training, coaching and progression opportunities The Company You'll be working for MTrec Commercial are proudly representing our industry leading client on their search for a Korean Speaking Customer Advisor to join their expanding team on a part time basis. We are open to applicants who live UK wide, equipment and full training is provided. If you feel you have the required skills and experience, then please apply for an immediate response! The Role you will be doing Conduct calls in order to generate high quality leads Acquire, with training, good knowledge of product features and applications and be able to utilise this information efficiently within your communication Understand the needs of the prospective customer and react accordingly Maintain organised and detailed records of customer interactions Research contacts and consider their requirements prior to communication Support your colleagues and work as a team Deliver a very high standard of quality and professionalism at all times About you Exceptional communication skills; both written and spoken in Korean and English Positive attitude and result driven Good team and interpersonal skills Confidence to direct the course of a conversation and handle objections Well-organised and conscientious, with excellent attention to detail Ability to quickly learn new processes Fluency in an additional language (ex: German, French, Spanish, Italian, Portuguese, Mandarin, Japanese) Educated to degree level or equivalent professional experience Experience with CRM Experience in a call centre or any target-driven environment (lead generation, telesales, B2B, customer service, etc) You must be able to work Monday - Friday 6am - 10am

About us Our client is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, and has 39,000 employees in more than 120 territories. They design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Their unique perspective allows us to see the critical intersections between talent, assets and ideas - the dynamic formula that drives business performance Holidays are accrued for PAYE contractors and they get 28days to start off with which increases to 33days after 12weeks. Description: Location: Redhill RH1 1WS - fully onsite Contract Length: 3 rd November 2025 to 31 st December 2025 The Role Working in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service team. Performance Objectives: Excellence Forward on escalated calls in the correct manner Maintain and develop knowledge of pension schemes People Provide support to the administration team Support team members during busy periods Work as part of an effective team Clients Answer the phones and respond to members queries to set service standards Provide an efficient, professional service to meet all client/members' needs and to promote the Willis Towers Watson brand Communicate with members via email Make outbound calls when required Financial Hit individual (KPI of 50 calls per day) and team targets Ensure timely completion of timesheets Willis Towers Watson's Technology and Administration Solutions (TAS) is a global line of business whose revenue is primarily driven from providing outsourced pension administration services to occupational pension funds. Our three largest markets are Germany, UK and US. We have worked with some of the world's leading organizations for over 25 years to provide benefit administration and outsourcing to over five million participants across the globe. Minimum Criteria & Skills (including education & licenses) Essential Able to work to a high level of accuracy Able to work well under pressure and meet targets Interpersonal skills to include good written and verbal communication Computer literate Excellent customer service skills and a positive, customer focused attitude Advantageous Experience in either DB or DC pensions administration would be an advantage Experience working within a contact centre would be an advantage Thank you for your time and cooperation.

Do you enjoy talking to people and get energised working in a fast-paced environment? Do you enjoy working to targets and goals? Do you want to work in a culture that is fun, friendly and shows that we are passionate about what we do? We are a fast-growing e-commerce packaging company based in Barnet, North London, and we are looking for a German-speaking Inbound Sales Advisor to come and join our team! If you are commercially minded, confident and a tenacious professional who has the ability to communicate effectively and build strong client relationships, then this could also be the role for you! We are the UK's leader in paper bags, cartons and other packaging products. The company has numerous marketing-leading brands across Europe with a team of 50 people across 4 locations, including London, Hertford, Berlin, and Newmarket - half of which are based at this location. We're looking for a commercially minded New Business Sales Executive to sit within the Sales team. You will sit in the middle of a fairly short "production-to-delivery" cycle, which will require you to book new business with brands and/or their agencies and then work with your internal operations team and their external suppliers to bring the products to life. Goal posts can move occasionally, so you will need to be versatile and resourceful to ensure your clients' timelines are being met whilst doing good quality business. We are looking for candidates with strong communication, organisational, numerical skills and active learners so that we can focus your initial training around our packaging products, service, and the marketplace. Every employee at Rocaba Group is unique and valued. We take pride in delivering excellence consistently, and with our rapid growth and success, we are always looking to add the best talent to our teams. We are looking for candidates who have a strong work ethic, a desire to learn and can build strong relationships with their colleagues. In return, we offer a wide range of benefits for all of our staff, including the opportunity to learn and develop a range of skills, a supportive working environment, and a strong culture. We also have a competitive holiday allowance, as well as many of the basics, including optional private healthcare, pension contributions and free eye-testing. Role Specifics Speaking to clients to fully understand and gather their needs before preparing and presenting suitable packaging solutions. Providing a range of quotations and talking customers through their product options. Creating a rapport with customers and aiming to ensure 100% customer satisfaction. Sending samples and supporting information to customers to help with the sale. Maintaining relationships with existing customers and regularly calling them to find new enquiries. Ensuring all walk-in customers are welcomed and managed accurately and efficiently. Ensuring all customer information is correctly logged within the CRM system. Managing customer issues and disputes on jobs. Achieving the team's target on a monthly basis, as set out by the Line Manager. Contributing to overall team spirit and helping create a positive working environment for all members of staff. Knowledge & Experience Understanding of what excellent customer service entails. Experience in working in a previous sales role (not essential, but desirable). Solid telephone manner and solid verbal and written communication. Strong organisational skills and ability to manage time effectively and prioritise work. Ability to find practical solutions to problems and think outside the box. Naturally pays attention to detail without any loss of accuracy. Able to work towards targets. Must have a bubbly, friendly and positive demeanour. Be resilient, energetic, enthusiastic, have a 'can-do' attitude and dynamism. Other Benefits Career development opportunities On-site parking Casual dress Subsidised private health care Vibrant and dynamic working environment How to Apply: Please attach an up-to-date copy of your CV to the link provided, and we will be in contact.

The role of Project Finance Analyst and Front Office KYC Support involves: supporting senior bankers with Origination/Execution/Structuring, Credit Analysis and Portfolio Management. Alongside assisting with Know Your Customer (KYC) related matters/processes. Client Details City of London based European Corporate Bank Description Oversee a portfolio of transactions spanning multiple sectors and regions, working closely with the credit risk team as well as other internal departments. Liaise with external stakeholders, including facility agents and clients. Support senior originators and deal teams in executing new transactions, including (i) profitability calculations, (ii) assistance with due diligence, and (iii) preparation of credit applications. Provide support to originators and portfolio managers on KYC matters, such as (i) advising on required documentation in line with internal policies, (ii) conducting checks and analyses (e.g., PEP screening, adverse media, reputational risk), and (iii) coordinating the internal client onboarding process. Engage with external parties on KYC topics, including financial advisors, facility agents, and clients. Profile A successful Project Finance Analyst and Front Office KYC Support should have: A strong educational background, with a bachelors degree in finance, economics, or a related field. Open to entry level experience candidates, or minimal post grad experience. Strong numerical skills (Essential) Ability to extract information from complex texts German language skills would be advantageous but not essential Proactiveness Commitment and strong attention to detail An ability to manage own workload and work to tight deadlines An ability to take ownership and responsibility A desire to work in a successful team within a small office environment Job Offer A competitive annual salary. Permanent position with growth opportunities within the financial services sector. A professional and supportive company culture in a London-based office. Opportunities to enhance your skills and advance your career in banking and financial services. If you are ready to take the next step in your career as a Project Finance Analyst and Front Office KYC Support, apply now to join this exciting opportunity in London.

Porsche Retail Group (PRG) have an excellent opportunity for a Parts Advisor to work for one of the world s most iconic brands and join Porsche Centre Reading. Role: As a Parts Advisor, you will assist technicians and retail customers with identifying, ordering, and sourcing the correct automotive parts. This role requires a balance of technical knowledge, customer service skills, and attention to detail. You will be responsible for managing the inventory, processing orders and handling returns efficiently. Responsibilities: Assist customers (retail and internal) in identifying the correct automotive parts and accessories Provide parts support to the service department and technicians in a timely manner Accurately process orders, returns, and exchanges using the dealership or parts inventory system Maintain up-to-date knowledge of parts catalogues, pricing, inventory levels, and promotions Proactively communicate with suppliers and customers about order status, delivery times, or delays Conduct regular inventory checks and support stocktaking processes Build strong relationships with customers by delivering excellent service and technical advice Receive, unpack, and store incoming parts, ensuring accurate stock control Keep the parts area organized, clean, and compliant with safety regulations Minimum Qualifications: Previous experience in a parts advisor, counter sales, or automotive retail role in a fast paced, workshop environment Strong knowledge of automotive parts, systems, and vehicle makes/models. Good computer skills (MS Office) and familiarity with inventory management or dealer systems Excellent communication and customer service skills Strong attention to detail and ability to multitask in a fast-paced environment. Excellent knowledge and understanding of the motor industry Preferred Qualifications: Familiarity with electronic parts catalogues and ordering systems Full Driving Licence PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: This is a full-time role, Monday Friday: 7.30am - 5pm or 8am to 5.30pm or 8.30am to 6pm on a rota basis and Saturday 8am to 1 pm on a 1 in 4 rota basis Basic Salary of up to £32,465 per annum, depending on experience 15% bonus paid monthly 33 days holiday per year, with extra day for long service Option of a VW Group Vehicle at preferential leasing rates Life Assurance DC Pension Scheme Dedicated mental health champions Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Onsite heavily subsidised barista coffee bar and staff restaurant Free on-site parking Centre: Porsche Centre Reading, the very first Destination Porsche Centre in the UK, right next to the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well-known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on-site parking for all staff members. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. Applying: Please note that eRecruitSmart is advertising the role of Parts Advisor on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.

Customer Service Admin - German Speaking Your new company You'll be working for the customer service team at a global life sciences company based in the Bristol or Oxford office. You Must be able to confidently communicate in German for this role Duration: TBC while recruiting perm Your new role You will be a customer service advisor completing the following duties: Assist with processing admin orders and tasks such as proformas, account creation etc. Answer email enquiries or redirect where needed Maintain an accurate customer database and update details where needed Answer incoming calls (if you are less confident speaking in German this is negotiable) What you'll need to succeed Proficient Level of German, open to levels advanced to proficient. Experience in administrative or customer services is preferred. Industry experience is not required. Open to graduates with no office experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Brook Street is working with a growing client that is seeking a German Speaking Customer Service Advisor on a Full-Time, Permanent basis. This is a fully office based in Newport Mon-Fri 9-5. Main duties: To answer incoming enquiries from native German speakers. To advise customers over the telephone on products & services. To enter data into online database and keep information updated. To comply with all necessary compliance & regulations. Knowledge, skills, abilities and experience: Native/Fluent German Speaker IT Skills Excellent verbal and written communication skills Company Benefits: Free on site parking Pension Hybrid working Regular salary reviews Training and development - Progression opportunities Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

The role of Project Finance Analyst and Front Office KYC Support involves: supporting senior bankers with Origination/Execution/Structuring, Credit Analysis and Portfolio Management. Alongside assisting with Know Your Customer (KYC) related matters/processes. Client Details City of London based European Corporate Bank Description Oversee a portfolio of transactions spanning multiple sectors and regions, working closely with the credit risk team as well as other internal departments. Liaise with external stakeholders, including facility agents and clients. Support senior originators and deal teams in executing new transactions, including (i) profitability calculations, (ii) assistance with due diligence, and (iii) preparation of credit applications. Provide support to originators and portfolio managers on KYC matters, such as (i) advising on required documentation in line with internal policies, (ii) conducting checks and analyses (e.g., PEP screening, adverse media, reputational risk), and (iii) coordinating the internal client onboarding process. Engage with external parties on KYC topics, including financial advisors, facility agents, and clients. Profile A successful Project Finance Analyst and Front Office KYC Support should have: A strong educational background, with a bachelors degree in finance, economics, or a related field. Open to entry level experience candidates, or minimal post grad experience. Strong numerical skills (Essential) Ability to extract information from complex texts German language skills would be advantageous but not essential Proactiveness Commitment and strong attention to detail An ability to manage own workload and work to tight deadlines An ability to take ownership and responsibility A desire to work in a successful team within a small office environment Job Offer A competitive annual salary. Permanent position with growth opportunities within the financial services sector. A professional and supportive company culture in a London-based office. Opportunities to enhance your skills and advance your career in banking and financial services. If you are ready to take the next step in your career as a Project Finance Analyst and Front Office KYC Support, apply now to join this exciting opportunity in London.