Pertemps Network Group are pleased to be partnering with a reputable housing provider in London to recruit an experienced Workplace Technology (Field Services) Engineer. Rate: 174 PAYE per day / 225 umbrella per day (Inside IR35) Contract: Interim Contract Working Pattern: Fully Site-Based (5 Days per Week) Location: Greater London This is an excellent opportunity for an experienced IT Support professional who enjoys working in a highly visible, customer-facing environment. As a Workplace Technology Engineer, you will be a key point of contact for end users, delivering high-quality technical support and ensuring staff have the technology, equipment and assistance they need to work effectively. The successful candidate will provide a mixture of d esktop support, field services and end-user computing support , resolving technical issues, managing hardware deployments, supporting workplace technologies and contributing to ongoing IT projects and service improvements. Key Responsibilities Provide 1st and 2nd line technical support to users across the organisation. Troubleshoot and resolve hardware, software, networking and connectivity issues. Build, configure, deploy, maintain and decommission laptops, desktops and mobile devices. Support Microsoft Windows 10/11, Microsoft 365 and associated workplace technologies. Manage and support Intune-managed devices and remote access solutions. Support audio visual equipment, meeting room technology and video conferencing systems. Maintain accurate asset management and inventory records. Manage service requests and incidents within agreed SLAs. Escalate and coordinate complex technical issues with internal teams and third-party suppliers. Support technology rollouts, office moves, hardware refreshes and wider IT projects. Deliver a professional and customer-focused service to users at all levels, including senior stakeholders. To be successful in this role, you will have: Previous experience working within an IT Support, Desktop Support, Field Services, EUC or Technical Support environment. Strong experience supporting Microsoft Windows 10/11 and Microsoft 365. Knowledge of Active Directory, Intune, remote support tools and device management. Understanding of networking fundamentals including TCP/IP, LAN, WAN and Wi-Fi troubleshooting. Experience supporting laptops, desktops, printers, mobile devices and peripheral hardware. Excellent troubleshooting, communication and customer service skills. Experience working within SLA-driven environments. The ability to manage competing priorities and provide support in a fast-paced operational environment. Desirable Experience Audio Visual and Video Conferencing support. Microsoft certifications. PowerShell scripting knowledge. Experience within housing, local government, public sector or large enterprise environments. Asset management and hardware lifecycle management experience. This role would suit candidates currently working as an IT Support Engineer, Desktop Support Engineer, EUC Engineer, ICT Support Engineer, Field Services Engineer, Technical Support Engineer or 2nd Line Support Engineer looking for their next contract opportunity. Apply Now for the Workplace Technology Engineer.
Jul 15, 2026
Seasonal
Pertemps Network Group are pleased to be partnering with a reputable housing provider in London to recruit an experienced Workplace Technology (Field Services) Engineer. Rate: 174 PAYE per day / 225 umbrella per day (Inside IR35) Contract: Interim Contract Working Pattern: Fully Site-Based (5 Days per Week) Location: Greater London This is an excellent opportunity for an experienced IT Support professional who enjoys working in a highly visible, customer-facing environment. As a Workplace Technology Engineer, you will be a key point of contact for end users, delivering high-quality technical support and ensuring staff have the technology, equipment and assistance they need to work effectively. The successful candidate will provide a mixture of d esktop support, field services and end-user computing support , resolving technical issues, managing hardware deployments, supporting workplace technologies and contributing to ongoing IT projects and service improvements. Key Responsibilities Provide 1st and 2nd line technical support to users across the organisation. Troubleshoot and resolve hardware, software, networking and connectivity issues. Build, configure, deploy, maintain and decommission laptops, desktops and mobile devices. Support Microsoft Windows 10/11, Microsoft 365 and associated workplace technologies. Manage and support Intune-managed devices and remote access solutions. Support audio visual equipment, meeting room technology and video conferencing systems. Maintain accurate asset management and inventory records. Manage service requests and incidents within agreed SLAs. Escalate and coordinate complex technical issues with internal teams and third-party suppliers. Support technology rollouts, office moves, hardware refreshes and wider IT projects. Deliver a professional and customer-focused service to users at all levels, including senior stakeholders. To be successful in this role, you will have: Previous experience working within an IT Support, Desktop Support, Field Services, EUC or Technical Support environment. Strong experience supporting Microsoft Windows 10/11 and Microsoft 365. Knowledge of Active Directory, Intune, remote support tools and device management. Understanding of networking fundamentals including TCP/IP, LAN, WAN and Wi-Fi troubleshooting. Experience supporting laptops, desktops, printers, mobile devices and peripheral hardware. Excellent troubleshooting, communication and customer service skills. Experience working within SLA-driven environments. The ability to manage competing priorities and provide support in a fast-paced operational environment. Desirable Experience Audio Visual and Video Conferencing support. Microsoft certifications. PowerShell scripting knowledge. Experience within housing, local government, public sector or large enterprise environments. Asset management and hardware lifecycle management experience. This role would suit candidates currently working as an IT Support Engineer, Desktop Support Engineer, EUC Engineer, ICT Support Engineer, Field Services Engineer, Technical Support Engineer or 2nd Line Support Engineer looking for their next contract opportunity. Apply Now for the Workplace Technology Engineer.
End-User Computing (EUC) Design & Engineering Lead Permanent - Hybrid - 3x Per week in Birmingham Office Competitive Salary + 20% Bonus & Benefits Are you passionate about creating modern, secure, and highly effective digital workplace experiences? We're looking for an experienced EUC Design & Engineering Lead to shape and drive the strategy, architecture, and engineering of our end-user computing environment. This role will play a key part in modernising workplace technology, improving user experience, and ensuring secure, scalable platforms that support a global workforce. What You'll Be Doing Define and deliver the EUC strategy and roadmap. Lead the design of modern workplace and endpoint management solutions. Drive improvements across device management, automation, user experience, and workplace productivity tools. Partner with infrastructure, security, networking, and service teams to deliver transformational change. Oversee endpoint standards, governance, compliance, and lifecycle management. Provide technical leadership across major migration and modernisation initiatives. Manage and challenge third-party partners to ensure successful delivery and service outcomes. What We're Looking For Strong experience in End User Computing, Modern Workplace, or Digital Workplace engineering within a large enterprise environment. Expertise in Microsoft Intune, Autopilot, endpoint management, Microsoft 365, and Entra ID. Experience designing and implementing EUC solutions in complex hybrid environments. Knowledge of Windows endpoint engineering, VDI/Desktop-as-a-Service, and modern device management. Working knowledge of Azure and PowerShell. Excellent stakeholder management and communication skills. A strategic mindset combined with a hands-on approach to problem solving and delivery. If you feel that you're well aligned to the details above then please apply today!
Jul 15, 2026
Full time
End-User Computing (EUC) Design & Engineering Lead Permanent - Hybrid - 3x Per week in Birmingham Office Competitive Salary + 20% Bonus & Benefits Are you passionate about creating modern, secure, and highly effective digital workplace experiences? We're looking for an experienced EUC Design & Engineering Lead to shape and drive the strategy, architecture, and engineering of our end-user computing environment. This role will play a key part in modernising workplace technology, improving user experience, and ensuring secure, scalable platforms that support a global workforce. What You'll Be Doing Define and deliver the EUC strategy and roadmap. Lead the design of modern workplace and endpoint management solutions. Drive improvements across device management, automation, user experience, and workplace productivity tools. Partner with infrastructure, security, networking, and service teams to deliver transformational change. Oversee endpoint standards, governance, compliance, and lifecycle management. Provide technical leadership across major migration and modernisation initiatives. Manage and challenge third-party partners to ensure successful delivery and service outcomes. What We're Looking For Strong experience in End User Computing, Modern Workplace, or Digital Workplace engineering within a large enterprise environment. Expertise in Microsoft Intune, Autopilot, endpoint management, Microsoft 365, and Entra ID. Experience designing and implementing EUC solutions in complex hybrid environments. Knowledge of Windows endpoint engineering, VDI/Desktop-as-a-Service, and modern device management. Working knowledge of Azure and PowerShell. Excellent stakeholder management and communication skills. A strategic mindset combined with a hands-on approach to problem solving and delivery. If you feel that you're well aligned to the details above then please apply today!
Reed Technology
Newcastle Upon Tyne, Tyne And Wear
This is a rare opportunity to join a national organisation based in Newcastle City Centre looking for a EUC Engineer for a 40-55k role with bonus and benefits to join their internal tech ops team. You will be joining a busy tech ops function which is made up of multiple specialists - the key areas around for this are around the core EUC stack. Provide escalated support for all EUC-related incidents and service requests. Manage and maintain desktop, laptop, mobile, and virtual desktop environments (e.g., Citrix, VMware Horizon). Deploy and manage Windows OS images, software packaging, and patch management using tools like SCCM, Intune, or Autopilot. Support Microsoft 365 applications and services, including Teams, OneDrive, and Exchange Online. Collaborate with the Service Desk and Infrastructure teams to resolve complex technical issues. Contribute to EUC projects such as device refreshes, migrations, and new technology rollouts. Ensure compliance with security policies and best practices in device management. Document processes, procedures, and technical configurations. Skills & Experience Required: Proven experience in an EUC or Desktop Support Engineer role. Strong knowledge of Windows 10/11, Microsoft 365, and Active Directory. Experience with endpoint management tools (e.g., SCCM, Intune, JAMF). Familiarity with virtual desktop infrastructure (VDI) and remote access technologies. Scripting skills (PowerShell preferred) for automation and configuration tasks. Excellent troubleshooting and communication skills. ITIL awareness or certification is a plus. The role is 4 days in the office a week with excellent company benefits. Apply today to find out more.
Jul 15, 2026
Full time
This is a rare opportunity to join a national organisation based in Newcastle City Centre looking for a EUC Engineer for a 40-55k role with bonus and benefits to join their internal tech ops team. You will be joining a busy tech ops function which is made up of multiple specialists - the key areas around for this are around the core EUC stack. Provide escalated support for all EUC-related incidents and service requests. Manage and maintain desktop, laptop, mobile, and virtual desktop environments (e.g., Citrix, VMware Horizon). Deploy and manage Windows OS images, software packaging, and patch management using tools like SCCM, Intune, or Autopilot. Support Microsoft 365 applications and services, including Teams, OneDrive, and Exchange Online. Collaborate with the Service Desk and Infrastructure teams to resolve complex technical issues. Contribute to EUC projects such as device refreshes, migrations, and new technology rollouts. Ensure compliance with security policies and best practices in device management. Document processes, procedures, and technical configurations. Skills & Experience Required: Proven experience in an EUC or Desktop Support Engineer role. Strong knowledge of Windows 10/11, Microsoft 365, and Active Directory. Experience with endpoint management tools (e.g., SCCM, Intune, JAMF). Familiarity with virtual desktop infrastructure (VDI) and remote access technologies. Scripting skills (PowerShell preferred) for automation and configuration tasks. Excellent troubleshooting and communication skills. ITIL awareness or certification is a plus. The role is 4 days in the office a week with excellent company benefits. Apply today to find out more.
Location This role may be located in one of the following locations; Blackpool and Manchester. Please find further information on the Corporate hub locations here. About the job Job summary Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'. The Desktop Engineering teams are responsible for delivering, supporting, and evolving the Department's modern endpoint services at scale, supporting over 100,000 Windows 11 devices. Operating across Live Running and Cloud-First engineering functions, the teams provide end-to-end ownership of desktop services, including operating system and application deployment, configuration, security, and day-to-day operational support. Working within a cloud-native environment, the teams leverage technologies such as Microsoft Intune, Microsoft Endpoint Management, and Microsoft Defender for Endpoint, alongside supporting platforms including Ivanti UWM, BitLocker, Citrix, VPN integrations, and Zscaler. They are accountable for both maintaining live services and driving continuous improvement through roadmap delivery, evergreen strategies, and the adoption of new and emerging capabilities. This is a fast-paced and evolving area, with a multi-year roadmap focused on enhancing user experience, strengthening security, and delivering business value. As service owners, the teams are responsible for architecture, design, feature onboarding, and operational change, ensuring the endpoint service continues to meet both strategic and day-to-day needs. We are looking for Infrastructure Engineers to join us, taking ownership of key End-User Computing (EUC) services, contributing to service innovation, and helping shape the future of desktop engineering within the organisation. There are excellent learning and development opportunities available, aligned to support your career growth. Job description We are seeking Infrastructure Engineers to join our Desktop Engineering team, supporting both live service operations and the design, delivery, and continuous improvement of a modern, secure, and resilient desktop environment. The role spans two key areas: the deployment of changes across the estate and the support of complex 3rd line incidents. You will be responsible for delivering documented work packages (including policies, applications, and bespoke solutions) into Model Office and Production environments, while also acting as a technical escalation point for high-priority desktop issues requiring collaboration across Digital teams. Working within a cloud-native, modern management environment, you will contribute to the deployment, configuration, and optimisation of endpoint services using technologies such as Microsoft Intune, Autopilot, Microsoft Configuration Manager, Defender for Endpoint, Entra ID, and Windows 10/11. You will also support integration across the wider desktop estate, including platforms such as Zscaler, Citrix, and related tooling. Key responsibilities include: Supporting live service operations, including management of 3rd line incidents Delivering technical changes and deployments to production environments Creating and maintaining technical documentation (HLDs, LLDs, and operational guides) Supporting project delivery through implementation and configuration Contributing to proofs of concept and onboarding of new technologies Representing the desktop service at governance, design, and change forums Supporting roadmap delivery and continuous service improvement You will also work with supporting technologies such as Windows Server, BitLocker, DHCP, GPO/configuration policies, software distribution (SCCM/Intune), SQL Server, monitoring tools, and scripting/reporting solutions (e.g., KQL, Power BI, Power Platform). This is a fast-paced role in a continuously evolving environment, focused on delivering a modern, reliable, and secure end-user experience through evergreen practices and industry best standards. You may be offered the opportunity to participate in out-of-hours on-call incident support on a rota basis. This is entirely optional, and full training will be provided. Person specification When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below: Documented design experience Proven exposure and experience producing/updating clear, accurate High-Level Designs, Low-Level Designs, installation and operational documentation for enterprise infrastructure or desktop services. Experience of managing pre-prod, dev and test environments. Modern endpoint management at scale Hands-on engineering or operational experience with Microsoft Intune, Windows Autopilot, Windows 10/11, and Microsoft Defender for Endpoint in a large enterprise environment (10,000+ users). Core cloud and identity infrastructure Practical experience supporting or engineering core services including Azure, Entra ID (Azure AD), Conditional Access, and on-prem Active Directory (DNS, DHCP, GPO). Live service change and support Experience delivering and supporting technical change in a live service environment, including impact assessment, implementation, and post-change validation, alongside incident & problem management related activities. Enterprise service delivery experience working in a large, multi-supplier or multi-team environment, understanding dependencies, governance, and shared accountability. Desktop and application management Experience with software deployment and desktop management in an enterprise setting, including troubleshooting and lifecycle management. If you would like to learn more about the role, please contact .
Jul 14, 2026
Full time
Location This role may be located in one of the following locations; Blackpool and Manchester. Please find further information on the Corporate hub locations here. About the job Job summary Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'. The Desktop Engineering teams are responsible for delivering, supporting, and evolving the Department's modern endpoint services at scale, supporting over 100,000 Windows 11 devices. Operating across Live Running and Cloud-First engineering functions, the teams provide end-to-end ownership of desktop services, including operating system and application deployment, configuration, security, and day-to-day operational support. Working within a cloud-native environment, the teams leverage technologies such as Microsoft Intune, Microsoft Endpoint Management, and Microsoft Defender for Endpoint, alongside supporting platforms including Ivanti UWM, BitLocker, Citrix, VPN integrations, and Zscaler. They are accountable for both maintaining live services and driving continuous improvement through roadmap delivery, evergreen strategies, and the adoption of new and emerging capabilities. This is a fast-paced and evolving area, with a multi-year roadmap focused on enhancing user experience, strengthening security, and delivering business value. As service owners, the teams are responsible for architecture, design, feature onboarding, and operational change, ensuring the endpoint service continues to meet both strategic and day-to-day needs. We are looking for Infrastructure Engineers to join us, taking ownership of key End-User Computing (EUC) services, contributing to service innovation, and helping shape the future of desktop engineering within the organisation. There are excellent learning and development opportunities available, aligned to support your career growth. Job description We are seeking Infrastructure Engineers to join our Desktop Engineering team, supporting both live service operations and the design, delivery, and continuous improvement of a modern, secure, and resilient desktop environment. The role spans two key areas: the deployment of changes across the estate and the support of complex 3rd line incidents. You will be responsible for delivering documented work packages (including policies, applications, and bespoke solutions) into Model Office and Production environments, while also acting as a technical escalation point for high-priority desktop issues requiring collaboration across Digital teams. Working within a cloud-native, modern management environment, you will contribute to the deployment, configuration, and optimisation of endpoint services using technologies such as Microsoft Intune, Autopilot, Microsoft Configuration Manager, Defender for Endpoint, Entra ID, and Windows 10/11. You will also support integration across the wider desktop estate, including platforms such as Zscaler, Citrix, and related tooling. Key responsibilities include: Supporting live service operations, including management of 3rd line incidents Delivering technical changes and deployments to production environments Creating and maintaining technical documentation (HLDs, LLDs, and operational guides) Supporting project delivery through implementation and configuration Contributing to proofs of concept and onboarding of new technologies Representing the desktop service at governance, design, and change forums Supporting roadmap delivery and continuous service improvement You will also work with supporting technologies such as Windows Server, BitLocker, DHCP, GPO/configuration policies, software distribution (SCCM/Intune), SQL Server, monitoring tools, and scripting/reporting solutions (e.g., KQL, Power BI, Power Platform). This is a fast-paced role in a continuously evolving environment, focused on delivering a modern, reliable, and secure end-user experience through evergreen practices and industry best standards. You may be offered the opportunity to participate in out-of-hours on-call incident support on a rota basis. This is entirely optional, and full training will be provided. Person specification When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below: Documented design experience Proven exposure and experience producing/updating clear, accurate High-Level Designs, Low-Level Designs, installation and operational documentation for enterprise infrastructure or desktop services. Experience of managing pre-prod, dev and test environments. Modern endpoint management at scale Hands-on engineering or operational experience with Microsoft Intune, Windows Autopilot, Windows 10/11, and Microsoft Defender for Endpoint in a large enterprise environment (10,000+ users). Core cloud and identity infrastructure Practical experience supporting or engineering core services including Azure, Entra ID (Azure AD), Conditional Access, and on-prem Active Directory (DNS, DHCP, GPO). Live service change and support Experience delivering and supporting technical change in a live service environment, including impact assessment, implementation, and post-change validation, alongside incident & problem management related activities. Enterprise service delivery experience working in a large, multi-supplier or multi-team environment, understanding dependencies, governance, and shared accountability. Desktop and application management Experience with software deployment and desktop management in an enterprise setting, including troubleshooting and lifecycle management. If you would like to learn more about the role, please contact .
EUC Engineer Cambridge - Onsite +/- 200/day Inside IR35 6 Months + (Likley to extend - Long term enegement) I'm currently recruiting for 2 x EUC Refresh Engineers to support a large-scale device refresh programme with a healthcare organisation. This is a fantastic opportunity to join an established team on a long-term programme that's already underway, supporting frontline healthcare staff. We're looking for engineers who are happy being hands-on, comfortable working directly with end users, and able to hit the ground running from day one. The Role: Desktop and laptop deployments Device imaging and builds Software installations and configurations End-user support and floorwalking Hardware troubleshooting and break/fix support Asset management and device tracking Working closely with project teams to deliver refresh activities with minimal disruption What We're Looking For: Previous EUC refresh, rollout or deployment experience Strong Windows desktop/laptop support background Experience with SCCM or similar imaging/deployment tools Excellent customer-facing and communication skills Comfortable working in a busy, fast-paced environment Able to work independently and as part of a wider project team Healthcare/ Hospital experience would be beneficial but isn't essential. If this sounds like a good fit, please apply with your up-to-date CV and we will be in touch with further details.
Jul 14, 2026
Contractor
EUC Engineer Cambridge - Onsite +/- 200/day Inside IR35 6 Months + (Likley to extend - Long term enegement) I'm currently recruiting for 2 x EUC Refresh Engineers to support a large-scale device refresh programme with a healthcare organisation. This is a fantastic opportunity to join an established team on a long-term programme that's already underway, supporting frontline healthcare staff. We're looking for engineers who are happy being hands-on, comfortable working directly with end users, and able to hit the ground running from day one. The Role: Desktop and laptop deployments Device imaging and builds Software installations and configurations End-user support and floorwalking Hardware troubleshooting and break/fix support Asset management and device tracking Working closely with project teams to deliver refresh activities with minimal disruption What We're Looking For: Previous EUC refresh, rollout or deployment experience Strong Windows desktop/laptop support background Experience with SCCM or similar imaging/deployment tools Excellent customer-facing and communication skills Comfortable working in a busy, fast-paced environment Able to work independently and as part of a wider project team Healthcare/ Hospital experience would be beneficial but isn't essential. If this sounds like a good fit, please apply with your up-to-date CV and we will be in touch with further details.
. SC Cleared IT Hub Engineer Location: Carterton, Oxfordshire (Full-Time Onsite) Contract: Long-Term Contract Engagement: Inside IR35 Rate: Up to 19.19 per hour PAYE ( 35,000+ equivalent with holiday pay and benefits package) Start: ASAP The Opportunity I'm currently supporting a major technology services provider delivering critical IT support services within a secure government environment. Due to continued demand, they are looking to engage an SC Cleared IT Hub Engineer to join their onsite support team in Carterton. This is an excellent opportunity for someone who enjoys hands-on technical support, working directly with end users, and being part of a highly professional team supporting an important operational environment. Key Responsibilities Provide onsite IT support to end users within a secure environment. Diagnose and resolve hardware and software issues across desktop and laptop estates. Build, configure, deploy and replace IT equipment. Manage incidents and service requests through a ticketing system. Support Windows 10/11 environments and associated Microsoft technologies. Perform hardware break-fix activities and peripheral support. Manage IT assets and equipment lifecycle activities. Deliver excellent customer service while meeting agreed SLA targets. Support project-related deployment and refresh activities as required. Required Experience Previous experience in a Desktop Support, IT Support, EUC Support or IT Hub Engineer position. Strong hardware troubleshooting and break-fix experience. Experience supporting Windows desktop environments. Knowledge of ticketing systems such as ServiceNow or similar. Experience with device deployment, imaging and configuration. Excellent communication and customer-facing skills. Ability to work effectively within a structured service environment. Essential Requirements Active SC Clearance. Ability to work onsite in Carterton five days per week. Eligible to work within secure government environments. Why Apply? Immediate start available. Long-term contract opportunity. Stable government-backed environment. Excellent opportunity to gain further experience within a highly secure IT estate. Join a well-established and supportive technical team. Fast interview and onboarding process for suitable candidates. If this opportunity could be of interest, please send across your latest CV together with your contact number and availability for a confidential discussion. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jul 11, 2026
Contractor
. SC Cleared IT Hub Engineer Location: Carterton, Oxfordshire (Full-Time Onsite) Contract: Long-Term Contract Engagement: Inside IR35 Rate: Up to 19.19 per hour PAYE ( 35,000+ equivalent with holiday pay and benefits package) Start: ASAP The Opportunity I'm currently supporting a major technology services provider delivering critical IT support services within a secure government environment. Due to continued demand, they are looking to engage an SC Cleared IT Hub Engineer to join their onsite support team in Carterton. This is an excellent opportunity for someone who enjoys hands-on technical support, working directly with end users, and being part of a highly professional team supporting an important operational environment. Key Responsibilities Provide onsite IT support to end users within a secure environment. Diagnose and resolve hardware and software issues across desktop and laptop estates. Build, configure, deploy and replace IT equipment. Manage incidents and service requests through a ticketing system. Support Windows 10/11 environments and associated Microsoft technologies. Perform hardware break-fix activities and peripheral support. Manage IT assets and equipment lifecycle activities. Deliver excellent customer service while meeting agreed SLA targets. Support project-related deployment and refresh activities as required. Required Experience Previous experience in a Desktop Support, IT Support, EUC Support or IT Hub Engineer position. Strong hardware troubleshooting and break-fix experience. Experience supporting Windows desktop environments. Knowledge of ticketing systems such as ServiceNow or similar. Experience with device deployment, imaging and configuration. Excellent communication and customer-facing skills. Ability to work effectively within a structured service environment. Essential Requirements Active SC Clearance. Ability to work onsite in Carterton five days per week. Eligible to work within secure government environments. Why Apply? Immediate start available. Long-term contract opportunity. Stable government-backed environment. Excellent opportunity to gain further experience within a highly secure IT estate. Join a well-established and supportive technical team. Fast interview and onboarding process for suitable candidates. If this opportunity could be of interest, please send across your latest CV together with your contact number and availability for a confidential discussion. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
EUC Engineer MacOS / Apple Devices / Cloud Technologies Based onsite in Gloucester We are seeking an experienced and proactive EUC Engineer to join our IT team. This role is ideal for someone with strong hands-on experience supporting MacOS environments, Apple devices, and modern workplace technologies, alongside a solid understanding of networking and cloud platforms. Key Responsibilities Provide end-user support and administration for MacOS, Apple laptops, and mobile devices Configure, deploy, and manage Apple hardware across the business Support modern workplace and endpoint management solutions Troubleshoot hardware, software, connectivity, and user-related issues Assist with networking support including Wi-Fi, VPNs, DNS, DHCP, and endpoint connectivity Work with cloud technologies including Microsoft 365, Azure, Google Workspace, or similar platforms Support device security, patching, compliance, and asset management Collaborate with infrastructure and security teams on projects and improvements Deliver excellent customer service and technical support to users at all levels Skills & Experience Required Proven experience in an EUC / Desktop Support / Endpoint Engineering role Strong knowledge of MacOS and Apple ecosystem devices Experience supporting laptops, desktops, and mobile devices in enterprise environments Understanding of networking fundamentals and troubleshooting Exposure to cloud technologies and SaaS platforms Experience with MDM tools such as Jamf, Intune, or Kandji is highly desirable Knowledge of Microsoft 365 and identity/access management solutions Excellent communication and problem-solving skills Desirable Skills Apple certifications or relevant technical certifications Experience in hybrid cloud environments Scripting or automation knowledge (Bash, PowerShell, or similar)
Jul 11, 2026
Full time
EUC Engineer MacOS / Apple Devices / Cloud Technologies Based onsite in Gloucester We are seeking an experienced and proactive EUC Engineer to join our IT team. This role is ideal for someone with strong hands-on experience supporting MacOS environments, Apple devices, and modern workplace technologies, alongside a solid understanding of networking and cloud platforms. Key Responsibilities Provide end-user support and administration for MacOS, Apple laptops, and mobile devices Configure, deploy, and manage Apple hardware across the business Support modern workplace and endpoint management solutions Troubleshoot hardware, software, connectivity, and user-related issues Assist with networking support including Wi-Fi, VPNs, DNS, DHCP, and endpoint connectivity Work with cloud technologies including Microsoft 365, Azure, Google Workspace, or similar platforms Support device security, patching, compliance, and asset management Collaborate with infrastructure and security teams on projects and improvements Deliver excellent customer service and technical support to users at all levels Skills & Experience Required Proven experience in an EUC / Desktop Support / Endpoint Engineering role Strong knowledge of MacOS and Apple ecosystem devices Experience supporting laptops, desktops, and mobile devices in enterprise environments Understanding of networking fundamentals and troubleshooting Exposure to cloud technologies and SaaS platforms Experience with MDM tools such as Jamf, Intune, or Kandji is highly desirable Knowledge of Microsoft 365 and identity/access management solutions Excellent communication and problem-solving skills Desirable Skills Apple certifications or relevant technical certifications Experience in hybrid cloud environments Scripting or automation knowledge (Bash, PowerShell, or similar)
Our client an established engineering/renewable based company are looking to hire a Technical Architect to work on an AI & Automation project for the business. Job Title: Technical Architect Location: Birchwood, Warrington Duration: 6 Months - view to being extended Rates: Competitive Hourly Rates - Inside IR35 Remote, with 2-days onsite travel - Site T&S will be Expensed Job Description: We re seeking an experienced Technical Architect with automation and AI experience to support the delivery of our Technology programme. . You ll shape technical strategy, design scalable architectures, and ensure solutions align with business goals and enterprise standards. The key point with the job spec is that the resource we're searching for must be a Tech Architect first and foremost, Automation expertise is the secondary pillar (not the other way around). Must be sole UK national. Remote, with 2-days onsite travel Responsibilities: Define scalable architectures, data flows, and system integrations Shape technical strategy aligned to business goals and standards High level technical architecture leadership across automation and AI programmes Design robust, future-proof solutions to meet evolving needs Evaluate emerging technologies and deliver proof-of-concepts Support full project lifecycle from concept to implementation Collaborate with cross-functional teams and stakeholders Identify and manage technical risks and dependencies Drive operational efficiency, automation, and reduce technical debt Support M&A through technical due diligence and system integration Requirements: Proven experience as a Technical Architect across multiple technology domains Strong knowledge of frameworks such as ITIL, Prince2, TOGAF, and Archimate Excellent analytical, problem-solving, and communication skills Experience working in matrixed environments and fast-paced delivery settings Strong organisational and project management capabilities Automation experience (e.g. Power Platform, UiPath, Blue Prism, Automation Anywhere) AI knowledge including LLMs, Copilots, and Microsoft AI ecosystem Data platform experience (e.g. Microsoft Fabric, Databricks) Broad enterprise technology exposure (ServiceNow, CRM, ERP, EUC, infrastructure, cloud) Solid understanding of Azure and cyber security frameworks (SIEM, XDR, NIST, ISO27001)
Jul 10, 2026
Contractor
Our client an established engineering/renewable based company are looking to hire a Technical Architect to work on an AI & Automation project for the business. Job Title: Technical Architect Location: Birchwood, Warrington Duration: 6 Months - view to being extended Rates: Competitive Hourly Rates - Inside IR35 Remote, with 2-days onsite travel - Site T&S will be Expensed Job Description: We re seeking an experienced Technical Architect with automation and AI experience to support the delivery of our Technology programme. . You ll shape technical strategy, design scalable architectures, and ensure solutions align with business goals and enterprise standards. The key point with the job spec is that the resource we're searching for must be a Tech Architect first and foremost, Automation expertise is the secondary pillar (not the other way around). Must be sole UK national. Remote, with 2-days onsite travel Responsibilities: Define scalable architectures, data flows, and system integrations Shape technical strategy aligned to business goals and standards High level technical architecture leadership across automation and AI programmes Design robust, future-proof solutions to meet evolving needs Evaluate emerging technologies and deliver proof-of-concepts Support full project lifecycle from concept to implementation Collaborate with cross-functional teams and stakeholders Identify and manage technical risks and dependencies Drive operational efficiency, automation, and reduce technical debt Support M&A through technical due diligence and system integration Requirements: Proven experience as a Technical Architect across multiple technology domains Strong knowledge of frameworks such as ITIL, Prince2, TOGAF, and Archimate Excellent analytical, problem-solving, and communication skills Experience working in matrixed environments and fast-paced delivery settings Strong organisational and project management capabilities Automation experience (e.g. Power Platform, UiPath, Blue Prism, Automation Anywhere) AI knowledge including LLMs, Copilots, and Microsoft AI ecosystem Data platform experience (e.g. Microsoft Fabric, Databricks) Broad enterprise technology exposure (ServiceNow, CRM, ERP, EUC, infrastructure, cloud) Solid understanding of Azure and cyber security frameworks (SIEM, XDR, NIST, ISO27001)
About the Role We are seeking an experienced Technical Architect with strong expertise in automation and AI to provide technical leadership across complex projects. You will define and implement technical architectures, influence technology strategy, and ensure solutions align with business goals and enterprise standards. Key Responsibilities: Technical Leadership Lead and guide project and service teams on complex technical solutions. Define and document architectures, data flows, and integrations. Recommend technologies, conduct feasibility studies, and ensure alignment with enterprise standards. Solution Design & Innovation Design scalable, robust solutions that meet business needs. Maintain technical roadmaps and promote continuous improvement. Evaluate emerging technologies and develop proof of concepts. Project Delivery Support all phases of the project lifecycle. Collaborate with PMs, BAs, engineers, and stakeholders. Manage technical risks and communicate impacts effectively. Operational Excellence Improve operational efficiency and reduce technical debt. Identify opportunities for automation and process optimisation. Provide technical guidance to operations teams. M&A Support Conduct technical due diligence and integration planning. Assess and integrate acquired systems and processes. Here's What You'll Need Proven experience as a Technical Architect across diverse technology domains. Knowledge of ITIL, Prince2, TOGAF, Archimate. Strong analytical, communication, and problem solving skills. Experience in matrixed environments and fast paced project delivery. Good organisational and project management capabilities. Expertise in multiple enterprise technologies, including: Automation : Power Platform, UIPath, BluePrism, AutomationAnywhere AI : LLMs, coding copilots, MS Foundry/Copilot Studio Data : MS Fabric, Databricks ITSM : ServiceNow EUC : Intune, SCCM Applications : CRM, ERP, HCM, Finance Infrastructure : servers (cloud/on prem), networking, storage, backup Cloud : Azure Cyber Security : SIEM, XDR, IPS/IDS, NIST, ISO27001
Jul 09, 2026
Full time
About the Role We are seeking an experienced Technical Architect with strong expertise in automation and AI to provide technical leadership across complex projects. You will define and implement technical architectures, influence technology strategy, and ensure solutions align with business goals and enterprise standards. Key Responsibilities: Technical Leadership Lead and guide project and service teams on complex technical solutions. Define and document architectures, data flows, and integrations. Recommend technologies, conduct feasibility studies, and ensure alignment with enterprise standards. Solution Design & Innovation Design scalable, robust solutions that meet business needs. Maintain technical roadmaps and promote continuous improvement. Evaluate emerging technologies and develop proof of concepts. Project Delivery Support all phases of the project lifecycle. Collaborate with PMs, BAs, engineers, and stakeholders. Manage technical risks and communicate impacts effectively. Operational Excellence Improve operational efficiency and reduce technical debt. Identify opportunities for automation and process optimisation. Provide technical guidance to operations teams. M&A Support Conduct technical due diligence and integration planning. Assess and integrate acquired systems and processes. Here's What You'll Need Proven experience as a Technical Architect across diverse technology domains. Knowledge of ITIL, Prince2, TOGAF, Archimate. Strong analytical, communication, and problem solving skills. Experience in matrixed environments and fast paced project delivery. Good organisational and project management capabilities. Expertise in multiple enterprise technologies, including: Automation : Power Platform, UIPath, BluePrism, AutomationAnywhere AI : LLMs, coding copilots, MS Foundry/Copilot Studio Data : MS Fabric, Databricks ITSM : ServiceNow EUC : Intune, SCCM Applications : CRM, ERP, HCM, Finance Infrastructure : servers (cloud/on prem), networking, storage, backup Cloud : Azure Cyber Security : SIEM, XDR, IPS/IDS, NIST, ISO27001
Senior Microsoft Infrastructure Engineer Contract UK Remote Inside IR35 Up to 600/day Immediate starter required. Experis are supporting a client with an urgent short-term contract requirement for a Senior Microsoft Infrastructure Engineer to provide BAU infrastructure support while a member of their internal team moves onto a wider project. The client needs someone who can start on 1st July, pick things up quickly and provide confident hands-on support across a broad Microsoft infrastructure environment. The role: You'll be supporting BAU infrastructure activity across Microsoft cloud, EUC, server and core infrastructure services. This is not a project delivery role, the focus is keeping BAU moving, resolving issues, supporting users and internal IT teams, and helping maintain service stability. Key skills: Strong BAU infrastructure support experience Microsoft 365 Azure / Entra ID Active Directory / Group Policy Intune / MECM / SCCM Windows Server VMware / Hyper-V Citrix, SQL, backups or MFT experience would be useful Confident troubleshooting and stakeholder communication Contract details: Start date: 1st July Duration: 3 Months Location: UK Remote Rate: Up to 600/day IR35: Inside IR35 On-call: None This would suit an experienced Senior Infrastructure Engineer, Microsoft Infrastructure Engineer or strong 3rd Line Engineer who is available immediately and comfortable working independently in a broad BAU environment. Due to the urgency, the client needs someone who can interview and commit quickly. Please apply with your latest CV and confirmed availability. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jul 09, 2026
Contractor
Senior Microsoft Infrastructure Engineer Contract UK Remote Inside IR35 Up to 600/day Immediate starter required. Experis are supporting a client with an urgent short-term contract requirement for a Senior Microsoft Infrastructure Engineer to provide BAU infrastructure support while a member of their internal team moves onto a wider project. The client needs someone who can start on 1st July, pick things up quickly and provide confident hands-on support across a broad Microsoft infrastructure environment. The role: You'll be supporting BAU infrastructure activity across Microsoft cloud, EUC, server and core infrastructure services. This is not a project delivery role, the focus is keeping BAU moving, resolving issues, supporting users and internal IT teams, and helping maintain service stability. Key skills: Strong BAU infrastructure support experience Microsoft 365 Azure / Entra ID Active Directory / Group Policy Intune / MECM / SCCM Windows Server VMware / Hyper-V Citrix, SQL, backups or MFT experience would be useful Confident troubleshooting and stakeholder communication Contract details: Start date: 1st July Duration: 3 Months Location: UK Remote Rate: Up to 600/day IR35: Inside IR35 On-call: None This would suit an experienced Senior Infrastructure Engineer, Microsoft Infrastructure Engineer or strong 3rd Line Engineer who is available immediately and comfortable working independently in a broad BAU environment. Due to the urgency, the client needs someone who can interview and commit quickly. Please apply with your latest CV and confirmed availability. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Systems Engineer Manchester Outside IR35 A client is seeking a Highly skilled Systems Engineer to provide technical leadership across their server, virtualisation, storage, and Microsoft infrastructure estate. This hands-on role is suited to a recognised technical expert with broad infrastructure experience and deep expertise in Windows Server, Active Directory, Microsoft 365, Entra ID, Intune, virtualisation, storage, cloud platforms, and automation. You will drive technical standards, infrastructure architecture, and modernisation while remaining actively involved in engineering and delivery. Key Skills and Experience of the Systems Engineer: Must have expert knowledge of Windows Server, Active Directory, Microsoft 365, Entra ID, and Intune. Must have strong experience with VMware and/or Hyper-V, SAN, and NAS technologies. Proven experience as a technical leader within a large digital transformation project. Experience with backup, disaster recovery, patch management, and high-availability design. Solid networking fundamentals, including VLANs and routing concepts. Experience in games, VFX, animation, or similar technical environments is desirable. Key Responsibilities of the System Engineer: Provide technical leadership for Windows Server, VMware/Hyper-V, SAN, and NAS infrastructure, ensuring platforms are designed and operated to support business and project demands. Shape Active Directory, Group Policy, Entra ID, and Intune strategy as part of infrastructure transformation and identity modernisation. Lead cloud infrastructure delivery, using Infrastructure as Code (IaC) to enable scalable, repeatable, and well-governed change. Partner with development teams on platforms such as Perforce and build infrastructure, while championing automation and acting as a senior escalation point for incidents and operational issues. Provide Technical thought leadership across multiple teams including Network, Infrastructure & EUC. The successful Systems Engineer candidate will be based in or commutable to Manchester. Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
Jul 07, 2026
Contractor
Systems Engineer Manchester Outside IR35 A client is seeking a Highly skilled Systems Engineer to provide technical leadership across their server, virtualisation, storage, and Microsoft infrastructure estate. This hands-on role is suited to a recognised technical expert with broad infrastructure experience and deep expertise in Windows Server, Active Directory, Microsoft 365, Entra ID, Intune, virtualisation, storage, cloud platforms, and automation. You will drive technical standards, infrastructure architecture, and modernisation while remaining actively involved in engineering and delivery. Key Skills and Experience of the Systems Engineer: Must have expert knowledge of Windows Server, Active Directory, Microsoft 365, Entra ID, and Intune. Must have strong experience with VMware and/or Hyper-V, SAN, and NAS technologies. Proven experience as a technical leader within a large digital transformation project. Experience with backup, disaster recovery, patch management, and high-availability design. Solid networking fundamentals, including VLANs and routing concepts. Experience in games, VFX, animation, or similar technical environments is desirable. Key Responsibilities of the System Engineer: Provide technical leadership for Windows Server, VMware/Hyper-V, SAN, and NAS infrastructure, ensuring platforms are designed and operated to support business and project demands. Shape Active Directory, Group Policy, Entra ID, and Intune strategy as part of infrastructure transformation and identity modernisation. Lead cloud infrastructure delivery, using Infrastructure as Code (IaC) to enable scalable, repeatable, and well-governed change. Partner with development teams on platforms such as Perforce and build infrastructure, while championing automation and acting as a senior escalation point for incidents and operational issues. Provide Technical thought leadership across multiple teams including Network, Infrastructure & EUC. The successful Systems Engineer candidate will be based in or commutable to Manchester. Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
Are you a 3rd Line End User Computing, Windows 11 Desktop Engineer, with current SC clearance? Our client is a specialist End User Compute (EUC) IT services provider, modernising secure digital workplaces for high-profile UK Central Government departments. In this role you will be part of a team of specialist Senior Windows End User Computing Engineers, delivering 3rd line support for Windows 11 environments, leading on OS updates, software deployments, security updates, and tooling optimisation Core responsibilities include: SME for Windows desktop environments, providing expert 3rd line and escalation support. Lead on OS patching, security updates, and software deployments using SCCM, Intune and/or Workspace ONE. Contribute to major projects (UEM deployments, cyber security integrations, and hardware refreshes). Collaboration with Service Desk and 2nd line teams, ensuring effective knowledge transfer. Identify service gaps, automate processes, and improve tooling for scalability, compliance, and user experience. Apply Zero Trust principles in all engineering activity, ensuring compliance with SC-cleared standards and ISO/IEC 27001. Skills sought with Advanced Windows 10 and 11 in enterprise scale environments. SCCM, Microsoft Intune or Omnissa Workspace ONE. PowerShell Scripting for automation and secure administration. Strong background in Microsoft enterprise products and endpoint security. Demonstrable experience leading enterprise-scale projects (migrations, UEM deployments, hardware refreshes). Ability to troubleshoot and resolve complex technical issues independently. Please note it is essential that you have current SC clearance. Apply now to progress!
Oct 07, 2025
Contractor
Are you a 3rd Line End User Computing, Windows 11 Desktop Engineer, with current SC clearance? Our client is a specialist End User Compute (EUC) IT services provider, modernising secure digital workplaces for high-profile UK Central Government departments. In this role you will be part of a team of specialist Senior Windows End User Computing Engineers, delivering 3rd line support for Windows 11 environments, leading on OS updates, software deployments, security updates, and tooling optimisation Core responsibilities include: SME for Windows desktop environments, providing expert 3rd line and escalation support. Lead on OS patching, security updates, and software deployments using SCCM, Intune and/or Workspace ONE. Contribute to major projects (UEM deployments, cyber security integrations, and hardware refreshes). Collaboration with Service Desk and 2nd line teams, ensuring effective knowledge transfer. Identify service gaps, automate processes, and improve tooling for scalability, compliance, and user experience. Apply Zero Trust principles in all engineering activity, ensuring compliance with SC-cleared standards and ISO/IEC 27001. Skills sought with Advanced Windows 10 and 11 in enterprise scale environments. SCCM, Microsoft Intune or Omnissa Workspace ONE. PowerShell Scripting for automation and secure administration. Strong background in Microsoft enterprise products and endpoint security. Demonstrable experience leading enterprise-scale projects (migrations, UEM deployments, hardware refreshes). Ability to troubleshoot and resolve complex technical issues independently. Please note it is essential that you have current SC clearance. Apply now to progress!
We are looking for aSenior EUC Mac Support Engineer to provide expert technical leadership and support within the End User Compute team. Building on your extensive Apple expertise, you will deliver advanced 3rd line support, contribute to solution design, and mentor junior Mac Engineers. You will also help shape endpoint architecture, support Zero Trust Security adoption, and ensure the timely res click apply for full job details
Oct 02, 2025
Contractor
We are looking for aSenior EUC Mac Support Engineer to provide expert technical leadership and support within the End User Compute team. Building on your extensive Apple expertise, you will deliver advanced 3rd line support, contribute to solution design, and mentor junior Mac Engineers. You will also help shape endpoint architecture, support Zero Trust Security adoption, and ensure the timely res click apply for full job details
This is a fantastic opportunity for a seasoned professional to contribute to cutting-edge End User Computing (EUC) solutions, with a strong emphasis on Microsoft technologies-particularly Windows 11 and Intune. As part of our senior technical team, you'll play a pivotal role in designing, configuring, and delivering large-scale Modern Workplace solutions. You'll provide expert guidance to both internal teams and external clients, helping shape technical strategies and drive successful implementations. This is a client-facing role, so we're looking for someone with proven experience in engaging with customers and delivering modern management solutions across diverse environments. Key Responsibilities Lead the design and delivery of Windows 11 and modern endpoint solutions for enterprise-scale environments Take full technical ownership of solution components from design through implementation Produce high-quality technical documentation and ensure consistent delivery across consultancy engagements Present confidently to technical audiences and stakeholders Build strong relationships with key stakeholders across Computacenter and client organisations Core Skills & Experience Deep expertise in endpoint technologies: Windows 11, Intune, Autopilot, Entra ID, Active Directory, Entra Connect Strong background in policy creation and deployment within Intune Experience developing and managing test plans Proficient in Scripting (eg, PowerShell) Excellent problem-solving abilities and communication skills Desired Skills Familiarity with traditional Microsoft technologies (eg, Legacy infrastructure or hybrid environments) Relevant certifications across multiple products or vendors People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Oct 02, 2025
Full time
This is a fantastic opportunity for a seasoned professional to contribute to cutting-edge End User Computing (EUC) solutions, with a strong emphasis on Microsoft technologies-particularly Windows 11 and Intune. As part of our senior technical team, you'll play a pivotal role in designing, configuring, and delivering large-scale Modern Workplace solutions. You'll provide expert guidance to both internal teams and external clients, helping shape technical strategies and drive successful implementations. This is a client-facing role, so we're looking for someone with proven experience in engaging with customers and delivering modern management solutions across diverse environments. Key Responsibilities Lead the design and delivery of Windows 11 and modern endpoint solutions for enterprise-scale environments Take full technical ownership of solution components from design through implementation Produce high-quality technical documentation and ensure consistent delivery across consultancy engagements Present confidently to technical audiences and stakeholders Build strong relationships with key stakeholders across Computacenter and client organisations Core Skills & Experience Deep expertise in endpoint technologies: Windows 11, Intune, Autopilot, Entra ID, Active Directory, Entra Connect Strong background in policy creation and deployment within Intune Experience developing and managing test plans Proficient in Scripting (eg, PowerShell) Excellent problem-solving abilities and communication skills Desired Skills Familiarity with traditional Microsoft technologies (eg, Legacy infrastructure or hybrid environments) Relevant certifications across multiple products or vendors People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Interim Support Engineer £150 per day (Inside IR35) 2-Month Contract Southampton, SO45 Overview We are seeking an experienced Support Engineer with a strong technical foundation and exceptional customer service skills. The successful candidate will be responsible for providing first and second-line support across end-user devices, software, and infrastructure, ensuring high availability and seamless service delivery. Key Responsibilities Provide Level 1/2 support across networks, domains, hardware, and software environments. Deliver end-user support for Windows 10/11 devices, applications, and peripherals. Troubleshoot and resolve incidents related to laptops, desktops, and mobile devices (including BlackBerry and iPhone). Build, configure, replace, and maintain EUC hardware components. Support data backup processes and recovery techniques. Work within virtualised, MDM, and VPN environments to ensure secure and efficient connectivity. Utilise Microsoft SCCM for device management (advantageous). Log, track, and resolve tickets within ServiceNow, adhering to ITIL practices. Maintain accurate documentation and records of incidents, resolutions, and system changes. Provide clear, professional communication to end-users, ensuring exceptional customer experience. Manage workload independently while maintaining high productivity and efficiency. Skills & Experience Strong general understanding of IT principles (networks, hardware, domains). Working knowledge of leading software packages (Microsoft Office, Lotus Notes). Proficiency with Windows 10/11 operating systems and related applications. Hands-on experience troubleshooting end-user device hardware and software issues. Exposure to virtualisation, MDM, and VPN environments. Experience with Microsoft SCCM (advantageous). Knowledge of ITIL framework and prior experience in an ITIL-aligned environment. Proficiency in ServiceNow or similar ticketing systems. Excellent communication, interpersonal, and customer-facing skills.
Oct 02, 2025
Full time
Interim Support Engineer £150 per day (Inside IR35) 2-Month Contract Southampton, SO45 Overview We are seeking an experienced Support Engineer with a strong technical foundation and exceptional customer service skills. The successful candidate will be responsible for providing first and second-line support across end-user devices, software, and infrastructure, ensuring high availability and seamless service delivery. Key Responsibilities Provide Level 1/2 support across networks, domains, hardware, and software environments. Deliver end-user support for Windows 10/11 devices, applications, and peripherals. Troubleshoot and resolve incidents related to laptops, desktops, and mobile devices (including BlackBerry and iPhone). Build, configure, replace, and maintain EUC hardware components. Support data backup processes and recovery techniques. Work within virtualised, MDM, and VPN environments to ensure secure and efficient connectivity. Utilise Microsoft SCCM for device management (advantageous). Log, track, and resolve tickets within ServiceNow, adhering to ITIL practices. Maintain accurate documentation and records of incidents, resolutions, and system changes. Provide clear, professional communication to end-users, ensuring exceptional customer experience. Manage workload independently while maintaining high productivity and efficiency. Skills & Experience Strong general understanding of IT principles (networks, hardware, domains). Working knowledge of leading software packages (Microsoft Office, Lotus Notes). Proficiency with Windows 10/11 operating systems and related applications. Hands-on experience troubleshooting end-user device hardware and software issues. Exposure to virtualisation, MDM, and VPN environments. Experience with Microsoft SCCM (advantageous). Knowledge of ITIL framework and prior experience in an ITIL-aligned environment. Proficiency in ServiceNow or similar ticketing systems. Excellent communication, interpersonal, and customer-facing skills.
