Chapter Lead - Software Engineering (FTC up to 12 months) 50,000 - 70,000 per annum IT Function 37.5 hours per week Hybrid (UK-based) - 2 days working from home per week Fixed Term Contract (up to 12 months) Shape the Future of Fintech Engineering Ready to step into a role where you can lead exceptional people, drive real change, and deliver technology that matters? We're looking for a Chapter Lead to join a high-impact fintech transformation programme, where modern engineering powers real-world financial services at scale. You'll operate within a product-led environment, building secure, scalable platforms handling millions of transactions, while leading a talented engineering chapter working across cross-functional squads. This is a role where your impact will be visible, meaningful, and immediate. What You'll Be Doing Leading & Inspiring People Build, lead and develop a high-performing team of software engineers Champion a coaching-first, inclusive culture Own the full employee lifecycle, from hiring through to progression Create an environment of innovation, accountability, and psychological safety Driving Technical Excellence Provide hands-on technical leadership across modern engineering practices Shape the delivery of scalable, secure fintech platforms Champion DevOps, CI/CD, and continuous improvement Collaborate closely with Product, Architecture, and stakeholders Strategic Impact Contribute to technical strategy and roadmap direction Support a major fintech transformation journey Enable strong cross-team collaboration and high-quality delivery What Makes You Stand Out You're a leader who elevates others as much as you build great software. Strong background in C#, .NET engineering within complex systems Proven experience leading and mentoring high-performing teams Experience in Agile, DevOps, or product-led environments Passion for building robust, scalable solutions (fintech or regulated experience desirable) Strong communication and stakeholder management skills A proactive mindset with a drive for continuous improvement Why This Role Stands Out 50,000 - 70,000 salary depending on experience Work on large-scale fintech platforms with real impact Be part of a major transformation programme Strong focus on learning, progression, and leadership growth Flexible hybrid working A culture that values people, innovation, and inclusion If you're looking for more than "just another leadership role" and want to build, shape, and lead within a fast-moving fintech environment, we'd love to hear from you. Submit your CV via the application link or contact Chrissie Rehman at (url removed) to take the next step in your career. INDTECH DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Jul 17, 2026
Full time
Chapter Lead - Software Engineering (FTC up to 12 months) 50,000 - 70,000 per annum IT Function 37.5 hours per week Hybrid (UK-based) - 2 days working from home per week Fixed Term Contract (up to 12 months) Shape the Future of Fintech Engineering Ready to step into a role where you can lead exceptional people, drive real change, and deliver technology that matters? We're looking for a Chapter Lead to join a high-impact fintech transformation programme, where modern engineering powers real-world financial services at scale. You'll operate within a product-led environment, building secure, scalable platforms handling millions of transactions, while leading a talented engineering chapter working across cross-functional squads. This is a role where your impact will be visible, meaningful, and immediate. What You'll Be Doing Leading & Inspiring People Build, lead and develop a high-performing team of software engineers Champion a coaching-first, inclusive culture Own the full employee lifecycle, from hiring through to progression Create an environment of innovation, accountability, and psychological safety Driving Technical Excellence Provide hands-on technical leadership across modern engineering practices Shape the delivery of scalable, secure fintech platforms Champion DevOps, CI/CD, and continuous improvement Collaborate closely with Product, Architecture, and stakeholders Strategic Impact Contribute to technical strategy and roadmap direction Support a major fintech transformation journey Enable strong cross-team collaboration and high-quality delivery What Makes You Stand Out You're a leader who elevates others as much as you build great software. Strong background in C#, .NET engineering within complex systems Proven experience leading and mentoring high-performing teams Experience in Agile, DevOps, or product-led environments Passion for building robust, scalable solutions (fintech or regulated experience desirable) Strong communication and stakeholder management skills A proactive mindset with a drive for continuous improvement Why This Role Stands Out 50,000 - 70,000 salary depending on experience Work on large-scale fintech platforms with real impact Be part of a major transformation programme Strong focus on learning, progression, and leadership growth Flexible hybrid working A culture that values people, innovation, and inclusion If you're looking for more than "just another leadership role" and want to build, shape, and lead within a fast-moving fintech environment, we'd love to hear from you. Submit your CV via the application link or contact Chrissie Rehman at (url removed) to take the next step in your career. INDTECH DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
The Organisation A globally recognised membership organisation is seeking an experienced finance leader to support its continued international growth. This is a revenue-generating organisation. With annual income exceeding £50 million and a significant proportion of income generated overseas, the organisation operates in a complex international environment and is committed to maintaining strong financial governance, compliance and reporting standards across multiple jurisdictions. The Role An opportunity has arisen for a Head of Financial Accounting to join the organisation on a 12-month fixed-term contract covering maternity leave. Reporting to the Chief Financial Officer, this role leads one of the organisation's core finance functions and works closely with senior finance colleagues across financial planning, analysis and transactional finance. The successful candidate will manage a team of seven, including three direct reports. Key responsibilities include: Leading the monthly financial close process. Preparing statutory accounts and managing the year-end audit. Ensuring UK and international tax compliance through engagement with external advisers. Maintaining robust financial controls and governance frameworks. Supporting senior leadership with high-quality financial reporting and insight. Key project work during the contract will include: Establishing new international branches, subsidiaries and tax registrations, and transitioning these into ongoing compliance processes. Supporting the implementation and integration of tax compliance software with the organisation's ERP system. Overseeing the continued development of a recently implemented international expense management system. Managing the transition of statutory accounts to the new Charity SORP. The Person The successful candidate will be a qualified accountant (ACA, ACCA or equivalent) with significant experience in financial accounting and tax. You will bring: Strong experience in financial accounting, statutory reporting and audit management. Detailed knowledge of UK GAAP and/or IFRS. Experience operating within an international environment, including exposure to cross-border tax matters. Excellent attention to detail and a commitment to strong financial controls. A commercial and pragmatic approach to problem-solving. Experience driving process improvements and enhancing reporting frameworks. Strong communication and stakeholder engagement skills. Proven people management experience with the ability to lead and develop teams. What's on Offer? A senior leadership opportunity within a purpose-driven organisation. Exposure to a broad international finance remit. The chance to contribute during an important period of organisational development and growth. Competitive salary and benefits package. Generous pension provision. Hybrid and flexible working arrangements. Ongoing professional development opportunities. A collaborative and supportive working culture. Please apply to be considered! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jul 15, 2026
Full time
The Organisation A globally recognised membership organisation is seeking an experienced finance leader to support its continued international growth. This is a revenue-generating organisation. With annual income exceeding £50 million and a significant proportion of income generated overseas, the organisation operates in a complex international environment and is committed to maintaining strong financial governance, compliance and reporting standards across multiple jurisdictions. The Role An opportunity has arisen for a Head of Financial Accounting to join the organisation on a 12-month fixed-term contract covering maternity leave. Reporting to the Chief Financial Officer, this role leads one of the organisation's core finance functions and works closely with senior finance colleagues across financial planning, analysis and transactional finance. The successful candidate will manage a team of seven, including three direct reports. Key responsibilities include: Leading the monthly financial close process. Preparing statutory accounts and managing the year-end audit. Ensuring UK and international tax compliance through engagement with external advisers. Maintaining robust financial controls and governance frameworks. Supporting senior leadership with high-quality financial reporting and insight. Key project work during the contract will include: Establishing new international branches, subsidiaries and tax registrations, and transitioning these into ongoing compliance processes. Supporting the implementation and integration of tax compliance software with the organisation's ERP system. Overseeing the continued development of a recently implemented international expense management system. Managing the transition of statutory accounts to the new Charity SORP. The Person The successful candidate will be a qualified accountant (ACA, ACCA or equivalent) with significant experience in financial accounting and tax. You will bring: Strong experience in financial accounting, statutory reporting and audit management. Detailed knowledge of UK GAAP and/or IFRS. Experience operating within an international environment, including exposure to cross-border tax matters. Excellent attention to detail and a commitment to strong financial controls. A commercial and pragmatic approach to problem-solving. Experience driving process improvements and enhancing reporting frameworks. Strong communication and stakeholder engagement skills. Proven people management experience with the ability to lead and develop teams. What's on Offer? A senior leadership opportunity within a purpose-driven organisation. Exposure to a broad international finance remit. The chance to contribute during an important period of organisational development and growth. Competitive salary and benefits package. Generous pension provision. Hybrid and flexible working arrangements. Ongoing professional development opportunities. A collaborative and supportive working culture. Please apply to be considered! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Role: Compliance & Quality Assurance Analyst (12-Month FTC) Location: Milton Keynes Hours: Full Time, Monday to Friday (37.5 hours per week) Salary: £30,000 - £45,000 DOE An exciting opportunity has arisen for an experienced Compliance & Quality Assurance Analyst to join a leading organisation in Milton Keynes on a 12-month fixed-term contract . Previous experience within the automotive financial services industry is essential. Please note, this is not an IT or software testing role. If you're passionate about reviewing customer journeys, driving continuous improvement and ensuring fair customer outcomes, this is your chance to make a real impact within a supportive and collaborative team. Who are we? Our client is a highly regarded automotive organisation operating within the financial services sector. They are committed to delivering excellent customer outcomes and maintaining the highest standards of compliance and governance. They offer a collaborative working environment where employees are encouraged to develop their skills and contribute to continuous improvement across the business. Benefits: Competitive salary of £30,000 - £45,000 DOE 12-month fixed-term contract with an established organisation Monday to Friday working pattern (hybrid after training) Supportive and collaborative team environment Opportunity to work within a highly regulated financial services business Exposure to a wide range of customer journeys and business processes Opportunity to make a genuine impact on customer outcomes and business performance Duties of a Compliance & Quality Assurance Analyst : Review customer journeys to ensure fair and compliant outcomes Identify risks, trends and opportunities for continuous improvement Deliver insightful reports with clear recommendations Support the business in meeting FCA and Consumer Duty standards Collaborate with stakeholders to drive positive customer outcomes Influence process improvements that enhance customer experience Play a key role in maintaining quality, compliance and operational excellence What we would like from you: Previous experience working within the automotive financial services industry is essential. Knowledge of FCA regulations, Vulnerable Customers and Consumer Duty. Experience conducting quality assurance, compliance monitoring, outcome testing or file reviews. Strong understanding of customer journeys within motor finance. Excellent analytical skills with strong attention to detail. Experience producing detailed reports and communicating findings to stakeholders. Ability to identify trends, risks and opportunities for process improvement. Strong written and verbal communication skills. If you are interested in this role, please apply below with your most recent CV. MKTEMP By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold your provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency/business. Your application will be considered in competition with others and we will contact you within 3 working days.
Jul 11, 2026
Contractor
Role: Compliance & Quality Assurance Analyst (12-Month FTC) Location: Milton Keynes Hours: Full Time, Monday to Friday (37.5 hours per week) Salary: £30,000 - £45,000 DOE An exciting opportunity has arisen for an experienced Compliance & Quality Assurance Analyst to join a leading organisation in Milton Keynes on a 12-month fixed-term contract . Previous experience within the automotive financial services industry is essential. Please note, this is not an IT or software testing role. If you're passionate about reviewing customer journeys, driving continuous improvement and ensuring fair customer outcomes, this is your chance to make a real impact within a supportive and collaborative team. Who are we? Our client is a highly regarded automotive organisation operating within the financial services sector. They are committed to delivering excellent customer outcomes and maintaining the highest standards of compliance and governance. They offer a collaborative working environment where employees are encouraged to develop their skills and contribute to continuous improvement across the business. Benefits: Competitive salary of £30,000 - £45,000 DOE 12-month fixed-term contract with an established organisation Monday to Friday working pattern (hybrid after training) Supportive and collaborative team environment Opportunity to work within a highly regulated financial services business Exposure to a wide range of customer journeys and business processes Opportunity to make a genuine impact on customer outcomes and business performance Duties of a Compliance & Quality Assurance Analyst : Review customer journeys to ensure fair and compliant outcomes Identify risks, trends and opportunities for continuous improvement Deliver insightful reports with clear recommendations Support the business in meeting FCA and Consumer Duty standards Collaborate with stakeholders to drive positive customer outcomes Influence process improvements that enhance customer experience Play a key role in maintaining quality, compliance and operational excellence What we would like from you: Previous experience working within the automotive financial services industry is essential. Knowledge of FCA regulations, Vulnerable Customers and Consumer Duty. Experience conducting quality assurance, compliance monitoring, outcome testing or file reviews. Strong understanding of customer journeys within motor finance. Excellent analytical skills with strong attention to detail. Experience producing detailed reports and communicating findings to stakeholders. Ability to identify trends, risks and opportunities for process improvement. Strong written and verbal communication skills. If you are interested in this role, please apply below with your most recent CV. MKTEMP By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold your provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency/business. Your application will be considered in competition with others and we will contact you within 3 working days.
Senior Grants Manager (Maternity Cover) London with 4 days in the office in Camden and 1 day working from home and some national travel Salary £50,000-£55,000 depending on experience 9-12 months fixed term contract (maternity cover) to start in December 2025 Full time, with flexible working hours Excellent benefits including 25 days annual leave plus 8 bank holidays, employers pension contribution of 3%, private healthcare, onsite employee gym and café Are you an experienced grants manager seeking an opportunity to make a meaningful impact? Are you passionate about making a difference, bringing out the best in others, acting with integrity, and delivering effectively and efficiently? Charity People are delighted to be partnering with a growing UK-based family trust dedicated to Helping communities thrive. Since its establishment in 2011, the Foundation has focused on addressing key issues and promoting positive change in the communities it serves through strategic grant-making and partnerships. The Foundation donates £6-7 million a year in operational grants and funds a diverse portfolio of charities in the UK and Israel. Its focus areas include strengthening the UK Jewish and Brighton communities, creating a more cohesive society in Israel and mainstreaming a preventative approach to health. One of the Foundation's Senior Grants Managers is going on maternity leave and so they are seeking a highly skilled and experienced Senior Grants Manager to join their small, dynamic team. The Senior Grants Manager will cover a diverse portfolio of charities across the Foundation's key funding areas, with a focus on health (including mental health) and the UK Jewish community. Supporting grantees over a multi-year journey to helping them achieve their goals, the Senior Grants Manager will need to be an excellent relationship-builder, with a strong knowledge of philanthropy, and a dedication to enhancing impact through effective grant-making. Key responsibilities Grant Management & Compliance: Oversee all stages of the grant lifecycle, ensuring alignment with Foundation guidelines, values, and objectives. Relationship & Stakeholder Management: Cultivate strong relationships with grantees, charities, and non-profit organisations, acting as the primary point of contact. Evaluation & Reporting: Monitor grantee outcomes, assess programme effectiveness, and prepare detailed reports for stakeholders and board members, highlighting impact and progress. The Senior Grants Manager will have at least 5 years' experience in grant management, preferably within a philanthropic private foundation, carrying out grant assessments and grant reports. The successful candidate will have a strong level of analytical skills and strong experience of working with a grant management database (Blackbaud). You will be an excellent communicator with the ability to present complex information clearly and concisely and the ability to think strategically, connecting the dots across a grantee's organisational journey. You will have good relationship building skills and a high level of diplomacy and able to deliver in a fast-paced environment. You will be proficient in office software packages, including MS Office and Excel and confident working accurately with figures. The successful candidate will be a collaborative team player. You will be interested in and committed to contributing to the overall success of a small and highly motivated organisation with a versatile and flexible approach and a "can do" attitude. The role is based in a modern, vibrant office in Camden on the canal, with 4 days from the office / 1 day from home hybrid policy. There will be some evening events, and some travel involved nationally to visit grantees. The foundation benefits from the use of a gym and a café which serves healthy food and is available for employees of the Foundation. The culture is friendly, flexible and sociable. Please note this role is subject to background checks due to working within a family foundation. This is a fantastic opportunity to join the foundation's grant-making team. If you are excited by this role and have the relevant skills and experience to apply, we would be delighted to hear from you. How to apply: The application process is CV and Supporting Statement. In the first instance, please send your up-to-date CV to or contact Jen for an informal confidential chat about the role and for further details about next steps. The closing date is 9am on Tuesday 14 October. The first stage i nterviews will take place on Friday 31 October , with second stage interviews on Tuesday and Thursday 3 and 5 November . Both interviews will be in person at the foundation's office in Camden. Please note: Early interest is encouraged as we are receiving applications and will consider interviewing on a rolling basis due to the FTC nature of this role. The start date for the role will be early December. We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Jen if you require any assistance or adjustment to help ensure the application process works for you. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Oct 06, 2025
Full time
Senior Grants Manager (Maternity Cover) London with 4 days in the office in Camden and 1 day working from home and some national travel Salary £50,000-£55,000 depending on experience 9-12 months fixed term contract (maternity cover) to start in December 2025 Full time, with flexible working hours Excellent benefits including 25 days annual leave plus 8 bank holidays, employers pension contribution of 3%, private healthcare, onsite employee gym and café Are you an experienced grants manager seeking an opportunity to make a meaningful impact? Are you passionate about making a difference, bringing out the best in others, acting with integrity, and delivering effectively and efficiently? Charity People are delighted to be partnering with a growing UK-based family trust dedicated to Helping communities thrive. Since its establishment in 2011, the Foundation has focused on addressing key issues and promoting positive change in the communities it serves through strategic grant-making and partnerships. The Foundation donates £6-7 million a year in operational grants and funds a diverse portfolio of charities in the UK and Israel. Its focus areas include strengthening the UK Jewish and Brighton communities, creating a more cohesive society in Israel and mainstreaming a preventative approach to health. One of the Foundation's Senior Grants Managers is going on maternity leave and so they are seeking a highly skilled and experienced Senior Grants Manager to join their small, dynamic team. The Senior Grants Manager will cover a diverse portfolio of charities across the Foundation's key funding areas, with a focus on health (including mental health) and the UK Jewish community. Supporting grantees over a multi-year journey to helping them achieve their goals, the Senior Grants Manager will need to be an excellent relationship-builder, with a strong knowledge of philanthropy, and a dedication to enhancing impact through effective grant-making. Key responsibilities Grant Management & Compliance: Oversee all stages of the grant lifecycle, ensuring alignment with Foundation guidelines, values, and objectives. Relationship & Stakeholder Management: Cultivate strong relationships with grantees, charities, and non-profit organisations, acting as the primary point of contact. Evaluation & Reporting: Monitor grantee outcomes, assess programme effectiveness, and prepare detailed reports for stakeholders and board members, highlighting impact and progress. The Senior Grants Manager will have at least 5 years' experience in grant management, preferably within a philanthropic private foundation, carrying out grant assessments and grant reports. The successful candidate will have a strong level of analytical skills and strong experience of working with a grant management database (Blackbaud). You will be an excellent communicator with the ability to present complex information clearly and concisely and the ability to think strategically, connecting the dots across a grantee's organisational journey. You will have good relationship building skills and a high level of diplomacy and able to deliver in a fast-paced environment. You will be proficient in office software packages, including MS Office and Excel and confident working accurately with figures. The successful candidate will be a collaborative team player. You will be interested in and committed to contributing to the overall success of a small and highly motivated organisation with a versatile and flexible approach and a "can do" attitude. The role is based in a modern, vibrant office in Camden on the canal, with 4 days from the office / 1 day from home hybrid policy. There will be some evening events, and some travel involved nationally to visit grantees. The foundation benefits from the use of a gym and a café which serves healthy food and is available for employees of the Foundation. The culture is friendly, flexible and sociable. Please note this role is subject to background checks due to working within a family foundation. This is a fantastic opportunity to join the foundation's grant-making team. If you are excited by this role and have the relevant skills and experience to apply, we would be delighted to hear from you. How to apply: The application process is CV and Supporting Statement. In the first instance, please send your up-to-date CV to or contact Jen for an informal confidential chat about the role and for further details about next steps. The closing date is 9am on Tuesday 14 October. The first stage i nterviews will take place on Friday 31 October , with second stage interviews on Tuesday and Thursday 3 and 5 November . Both interviews will be in person at the foundation's office in Camden. Please note: Early interest is encouraged as we are receiving applications and will consider interviewing on a rolling basis due to the FTC nature of this role. The start date for the role will be early December. We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Jen if you require any assistance or adjustment to help ensure the application process works for you. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
12 Month FTC Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone and email using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer orders via various Non Voice channels (Quick Order, Web Order, Fax) using in-house Lifeplus system software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Fluent in speaking and writing Dutch and English. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem solving skills to take the initiative and develop your knowledge The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Begin your customer care career journey with structured growth and development opportunities through our LIFE Program, with the potential to increase your salary by up to £2,000 as you progress. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: 2 week rotational shift pattern: Week 1: Monday to Friday, 07:00 to 15:15 Week 2: Monday to Friday, 09:45 to 18:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Fixed term contract Contract length: 12 months Pay: From £25,000.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: Dutch (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
Oct 06, 2025
Full time
12 Month FTC Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone and email using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer orders via various Non Voice channels (Quick Order, Web Order, Fax) using in-house Lifeplus system software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Fluent in speaking and writing Dutch and English. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem solving skills to take the initiative and develop your knowledge The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Begin your customer care career journey with structured growth and development opportunities through our LIFE Program, with the potential to increase your salary by up to £2,000 as you progress. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: 2 week rotational shift pattern: Week 1: Monday to Friday, 07:00 to 15:15 Week 2: Monday to Friday, 09:45 to 18:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Fixed term contract Contract length: 12 months Pay: From £25,000.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: Dutch (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
Operational Resource Planner (12-Month FTC) Up to 50,000 + Benefits Hybrid working - Cardiff based My client is looking for an experienced Operational Resource Planner to join their team on a fixed-term contract. This role will play a key part in ensuring that operational demand is understood, resourced effectively, and planned with accuracy to support the delivery of excellent customer outcomes. What you'll do Develop a clear understanding of demand and resource requirements across key operational areas. Proactively monitor current and future business demand, producing reporting and insight for a range of stakeholders, committees, and leadership forums. Contribute to the forecasting process across all operational demand types, ensuring accurate and timely resource planning. Identify opportunities to improve resource optimisation, ensuring people resources are managed more efficiently and effectively. Support the development of reporting and workforce planning capability to enable better decision making. Partner with operational leaders to support change and continuous improvement initiatives. What we're looking for Demonstrable experience in workforce planning and resource management. Hands-on experience of using workforce management software and tools to forecast call volumes, build schedules, and manage capacity. Strong analytical and problem-solving skills, with the ability to interpret data and present insights clearly. Advanced Excel skills, including pivot tables and complex formulas. Strong communication and influencing skills, with the ability to build relationships across all levels of the organisation. Accuracy, diligence, and the ability to spot patterns and trends in complex data sets. Contact: Zach Bennett - CPS Group By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)
Oct 02, 2025
Full time
Operational Resource Planner (12-Month FTC) Up to 50,000 + Benefits Hybrid working - Cardiff based My client is looking for an experienced Operational Resource Planner to join their team on a fixed-term contract. This role will play a key part in ensuring that operational demand is understood, resourced effectively, and planned with accuracy to support the delivery of excellent customer outcomes. What you'll do Develop a clear understanding of demand and resource requirements across key operational areas. Proactively monitor current and future business demand, producing reporting and insight for a range of stakeholders, committees, and leadership forums. Contribute to the forecasting process across all operational demand types, ensuring accurate and timely resource planning. Identify opportunities to improve resource optimisation, ensuring people resources are managed more efficiently and effectively. Support the development of reporting and workforce planning capability to enable better decision making. Partner with operational leaders to support change and continuous improvement initiatives. What we're looking for Demonstrable experience in workforce planning and resource management. Hands-on experience of using workforce management software and tools to forecast call volumes, build schedules, and manage capacity. Strong analytical and problem-solving skills, with the ability to interpret data and present insights clearly. Advanced Excel skills, including pivot tables and complex formulas. Strong communication and influencing skills, with the ability to build relationships across all levels of the organisation. Accuracy, diligence, and the ability to spot patterns and trends in complex data sets. Contact: Zach Bennett - CPS Group By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)
Repairs Working Supervisor Sheffield Salary: Up to £37,497 (6 Month FTC) You will have a key role in delivering a range of responsive maintenance activities to a diverse customer base for our clients Housing Group. You will have strong technical knowledge of repairs and voids and be expected to provide mentoring and guidance to a multi trade workforce. You will provide support to develop the team, motivating staff, undertaking surveys and maintaining productivity and you will also be required to meet customer demand on repairs or larger scale projects. You will drive continuous improvement and be dedicated to the delivery of the annual repairs and improvement services. What you'll be doing You will deputise for the PSM when required and undertake the duties commensurate with that nature of the role of PSM You will ensure robust and pro-active health and safety management systems are adhered and complete any required processes to ensure compliance including the management of both operatives and contractors. You will assist in the undertaking of property inspections in relation to repair and maintenance management, voids management and provide technical support to colleagues and customers in a range of property services. You will provide a high level of customer service at all times, behaving in a respectful, courteous and polite manner to internal and external customers when representing our client. You will promote and ensure where possible a 'first time fix' culture is preserved through correct diagnosis, multi-trade working and an effective relationship with the supply chain, maximising productivity at all times. You will ensure an effective channel of communication between the PSM and management team, and all colleagues You will adopt a flexible approach to work, undertaking and promoting work within a multi-trade environment You will ensure compliance with all relevant environmental, waste management and monitoring arrangements. What you'll need An excellent level of customer service skills in particular delivering property services A strong technical knowledge of repairs and voids The ability to display leadership skills to manage a multi skilled team of trade operatives within the building/construction field Experience of inspecting and reviewing works, working within budgets, ensuring commercial viability and a high quality product. Knowledge of legal statuary requirements and good and best practice Understanding of value for money and a commercial awareness Full driving licence Proficiency in use of MS Office or equivalent software Experience of working with housing-specific IT systems Qualified to minimum GCSE grade C or equivalent in English and maths Mobile working through job allocation and data transfer via ICT (hand-held device etc.) Full clean driving licence Knowledge & understanding of construction related Health, safety & welfare legislation What we need from you A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing A passion to advocate on behalf of people and communities A commitment to work in partnership with others for the benefit of our client A commitment to continuous learning and improvement Ability to work flexibly and when needed outside normal working hours to ensure service continuity An ability to work in uncertainty. To be professional and work with integrity, inclusivity and respect for diversity What we give you in return for your hard work and commitment Pension DC scheme (up to 10% contribution from both colleagues and our client) WPA Healthcare scheme starts at no contribution level with £1250 of savings available per year (option to increase & add family members) Ways of Working We offer some hybrid and flexible working Annual leave Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Professional fees The business pays the cost of one professional role related membership fee for each colleague The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Wage Stream You can access savings opportunities and early access to wages Health and Wellbeing Initiatives Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing Our client believes the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Closing date: 15th October Shortlist date -16th October Interview date: TBC
Oct 02, 2025
Full time
Repairs Working Supervisor Sheffield Salary: Up to £37,497 (6 Month FTC) You will have a key role in delivering a range of responsive maintenance activities to a diverse customer base for our clients Housing Group. You will have strong technical knowledge of repairs and voids and be expected to provide mentoring and guidance to a multi trade workforce. You will provide support to develop the team, motivating staff, undertaking surveys and maintaining productivity and you will also be required to meet customer demand on repairs or larger scale projects. You will drive continuous improvement and be dedicated to the delivery of the annual repairs and improvement services. What you'll be doing You will deputise for the PSM when required and undertake the duties commensurate with that nature of the role of PSM You will ensure robust and pro-active health and safety management systems are adhered and complete any required processes to ensure compliance including the management of both operatives and contractors. You will assist in the undertaking of property inspections in relation to repair and maintenance management, voids management and provide technical support to colleagues and customers in a range of property services. You will provide a high level of customer service at all times, behaving in a respectful, courteous and polite manner to internal and external customers when representing our client. You will promote and ensure where possible a 'first time fix' culture is preserved through correct diagnosis, multi-trade working and an effective relationship with the supply chain, maximising productivity at all times. You will ensure an effective channel of communication between the PSM and management team, and all colleagues You will adopt a flexible approach to work, undertaking and promoting work within a multi-trade environment You will ensure compliance with all relevant environmental, waste management and monitoring arrangements. What you'll need An excellent level of customer service skills in particular delivering property services A strong technical knowledge of repairs and voids The ability to display leadership skills to manage a multi skilled team of trade operatives within the building/construction field Experience of inspecting and reviewing works, working within budgets, ensuring commercial viability and a high quality product. Knowledge of legal statuary requirements and good and best practice Understanding of value for money and a commercial awareness Full driving licence Proficiency in use of MS Office or equivalent software Experience of working with housing-specific IT systems Qualified to minimum GCSE grade C or equivalent in English and maths Mobile working through job allocation and data transfer via ICT (hand-held device etc.) Full clean driving licence Knowledge & understanding of construction related Health, safety & welfare legislation What we need from you A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing A passion to advocate on behalf of people and communities A commitment to work in partnership with others for the benefit of our client A commitment to continuous learning and improvement Ability to work flexibly and when needed outside normal working hours to ensure service continuity An ability to work in uncertainty. To be professional and work with integrity, inclusivity and respect for diversity What we give you in return for your hard work and commitment Pension DC scheme (up to 10% contribution from both colleagues and our client) WPA Healthcare scheme starts at no contribution level with £1250 of savings available per year (option to increase & add family members) Ways of Working We offer some hybrid and flexible working Annual leave Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Professional fees The business pays the cost of one professional role related membership fee for each colleague The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Wage Stream You can access savings opportunities and early access to wages Health and Wellbeing Initiatives Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing Our client believes the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Closing date: 15th October Shortlist date -16th October Interview date: TBC
12 Month FTC Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone and email using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer orders via various Non Voice channels (Quick Order, Web Order, Fax) using in-house Lifeplus system software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Fluent in speaking and writing Dutch and English. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem solving skills to take the initiative and develop your knowledge The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Begin your customer care career journey with structured growth and development opportunities through our LIFE Program, with the potential to increase your salary by up to £2,000 as you progress. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: 2 week rotational shift pattern: Week 1: Monday to Friday, 07:00 to 15:15 Week 2: Monday to Friday, 09:45 to 18:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Fixed term contract Contract length: 12 months Pay: From £25,000.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: Dutch (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
Oct 02, 2025
Full time
12 Month FTC Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone and email using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer orders via various Non Voice channels (Quick Order, Web Order, Fax) using in-house Lifeplus system software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Fluent in speaking and writing Dutch and English. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem solving skills to take the initiative and develop your knowledge The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Begin your customer care career journey with structured growth and development opportunities through our LIFE Program, with the potential to increase your salary by up to £2,000 as you progress. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: 2 week rotational shift pattern: Week 1: Monday to Friday, 07:00 to 15:15 Week 2: Monday to Friday, 09:45 to 18:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Fixed term contract Contract length: 12 months Pay: From £25,000.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: Dutch (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
Senior Grants Manager (Maternity Cover) London with 4 days in the office in Camden and 1 day working from home and some national travel Salary £50,000-£55,000 depending on experience 9-12 months fixed term contract (maternity cover) to start in December 2025 Full time, with flexible working hours Excellent benefits including 25 days annual leave plus 8 bank holidays, employers pension contribution of 3%, private healthcare, onsite employee gym and café Are you an experienced grants manager seeking an opportunity to make a meaningful impact? Are you passionate about making a difference, bringing out the best in others, acting with integrity, and delivering effectively and efficiently? Charity People are delighted to be partnering with a growing UK-based family trust dedicated to Helping communities thrive. Since its establishment in 2011, the Foundation has focused on addressing key issues and promoting positive change in the communities it serves through strategic grant-making and partnerships. The Foundation donates £6-7 million a year in operational grants and funds a diverse portfolio of charities in the UK and Israel. Its focus areas include strengthening the UK Jewish and Brighton communities, creating a more cohesive society in Israel and mainstreaming a preventative approach to health. One of the Foundation's Senior Grants Managers is going on maternity leave and so they are seeking a highly skilled and experienced Senior Grants Manager to join their small, dynamic team. The Senior Grants Manager will cover a diverse portfolio of charities across the Foundation's key funding areas, with a focus on health (including mental health) and the UK Jewish community. Supporting grantees over a multi-year journey to helping them achieve their goals, the Senior Grants Manager will need to be an excellent relationship-builder, with a strong knowledge of philanthropy, and a dedication to enhancing impact through effective grant-making. Key responsibilities Grant Management & Compliance: Oversee all stages of the grant lifecycle, ensuring alignment with Foundation guidelines, values, and objectives. Relationship & Stakeholder Management: Cultivate strong relationships with grantees, charities, and non-profit organisations, acting as the primary point of contact. Evaluation & Reporting: Monitor grantee outcomes, assess programme effectiveness, and prepare detailed reports for stakeholders and board members, highlighting impact and progress. The Senior Grants Manager will have at least 5 years' experience in grant management, preferably within a philanthropic private foundation, carrying out grant assessments and grant reports. The successful candidate will have a strong level of analytical skills and strong experience of working with a grant management database (Blackbaud). You will be an excellent communicator with the ability to present complex information clearly and concisely and the ability to think strategically, connecting the dots across a grantee's organisational journey. You will have good relationship building skills and a high level of diplomacy and able to deliver in a fast-paced environment. You will be proficient in office software packages, including MS Office and Excel and confident working accurately with figures. The successful candidate will be a collaborative team player. You will be interested in and committed to contributing to the overall success of a small and highly motivated organisation with a versatile and flexible approach and a "can do" attitude. The role is based in a modern, vibrant office in Camden on the canal, with 4 days from the office / 1 day from home hybrid policy. There will be some evening events, and some travel involved nationally to visit grantees. The foundation benefits from the use of a gym and a café which serves healthy food and is available for employees of the Foundation. The culture is friendly, flexible and sociable. Please note this role is subject to background checks due to working within a family foundation. This is a fantastic opportunity to join the foundation's grant-making team. If you are excited by this role and have the relevant skills and experience to apply, we would be delighted to hear from you. How to apply: The application process is CV and Supporting Statement. In the first instance, please send your up-to-date CV to Jen at Charity People, or contact Jen for an informal confidential chat about the role and for further details about next steps. The closing date is 9am on Tuesday 14 October. The first stage i nterviews will take place on Friday 31 October , with second stage interviews on Tuesday and Thursday 3 and 5 November . Both interviews will be in person at the foundation's office in Camden. Please note: Early interest is encouraged as we are receiving applications and will consider interviewing on a rolling basis due to the FTC nature of this role. The start date for the role will be early December. We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Jen if you require any assistance or adjustment to help ensure the application process works for you. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Oct 02, 2025
Full time
Senior Grants Manager (Maternity Cover) London with 4 days in the office in Camden and 1 day working from home and some national travel Salary £50,000-£55,000 depending on experience 9-12 months fixed term contract (maternity cover) to start in December 2025 Full time, with flexible working hours Excellent benefits including 25 days annual leave plus 8 bank holidays, employers pension contribution of 3%, private healthcare, onsite employee gym and café Are you an experienced grants manager seeking an opportunity to make a meaningful impact? Are you passionate about making a difference, bringing out the best in others, acting with integrity, and delivering effectively and efficiently? Charity People are delighted to be partnering with a growing UK-based family trust dedicated to Helping communities thrive. Since its establishment in 2011, the Foundation has focused on addressing key issues and promoting positive change in the communities it serves through strategic grant-making and partnerships. The Foundation donates £6-7 million a year in operational grants and funds a diverse portfolio of charities in the UK and Israel. Its focus areas include strengthening the UK Jewish and Brighton communities, creating a more cohesive society in Israel and mainstreaming a preventative approach to health. One of the Foundation's Senior Grants Managers is going on maternity leave and so they are seeking a highly skilled and experienced Senior Grants Manager to join their small, dynamic team. The Senior Grants Manager will cover a diverse portfolio of charities across the Foundation's key funding areas, with a focus on health (including mental health) and the UK Jewish community. Supporting grantees over a multi-year journey to helping them achieve their goals, the Senior Grants Manager will need to be an excellent relationship-builder, with a strong knowledge of philanthropy, and a dedication to enhancing impact through effective grant-making. Key responsibilities Grant Management & Compliance: Oversee all stages of the grant lifecycle, ensuring alignment with Foundation guidelines, values, and objectives. Relationship & Stakeholder Management: Cultivate strong relationships with grantees, charities, and non-profit organisations, acting as the primary point of contact. Evaluation & Reporting: Monitor grantee outcomes, assess programme effectiveness, and prepare detailed reports for stakeholders and board members, highlighting impact and progress. The Senior Grants Manager will have at least 5 years' experience in grant management, preferably within a philanthropic private foundation, carrying out grant assessments and grant reports. The successful candidate will have a strong level of analytical skills and strong experience of working with a grant management database (Blackbaud). You will be an excellent communicator with the ability to present complex information clearly and concisely and the ability to think strategically, connecting the dots across a grantee's organisational journey. You will have good relationship building skills and a high level of diplomacy and able to deliver in a fast-paced environment. You will be proficient in office software packages, including MS Office and Excel and confident working accurately with figures. The successful candidate will be a collaborative team player. You will be interested in and committed to contributing to the overall success of a small and highly motivated organisation with a versatile and flexible approach and a "can do" attitude. The role is based in a modern, vibrant office in Camden on the canal, with 4 days from the office / 1 day from home hybrid policy. There will be some evening events, and some travel involved nationally to visit grantees. The foundation benefits from the use of a gym and a café which serves healthy food and is available for employees of the Foundation. The culture is friendly, flexible and sociable. Please note this role is subject to background checks due to working within a family foundation. This is a fantastic opportunity to join the foundation's grant-making team. If you are excited by this role and have the relevant skills and experience to apply, we would be delighted to hear from you. How to apply: The application process is CV and Supporting Statement. In the first instance, please send your up-to-date CV to Jen at Charity People, or contact Jen for an informal confidential chat about the role and for further details about next steps. The closing date is 9am on Tuesday 14 October. The first stage i nterviews will take place on Friday 31 October , with second stage interviews on Tuesday and Thursday 3 and 5 November . Both interviews will be in person at the foundation's office in Camden. Please note: Early interest is encouraged as we are receiving applications and will consider interviewing on a rolling basis due to the FTC nature of this role. The start date for the role will be early December. We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Jen if you require any assistance or adjustment to help ensure the application process works for you. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
12 Month FTC Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone and email using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer orders via various Non Voice channels (Quick Order, Web Order, Fax) using in-house Lifeplus system software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Fluent in speaking and writing Dutch and English. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem solving skills to take the initiative and develop your knowledge The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Begin your customer care career journey with structured growth and development opportunities through our LIFE Program, with the potential to increase your salary by up to £2,000 as you progress. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: 2 week rotational shift pattern: Week 1: Monday to Friday, 07:00 to 15:15 Week 2: Monday to Friday, 09:45 to 18:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Fixed term contract Contract length: 12 months Pay: From £25,000.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: Dutch (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
Oct 01, 2025
Full time
12 Month FTC Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone and email using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer orders via various Non Voice channels (Quick Order, Web Order, Fax) using in-house Lifeplus system software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Fluent in speaking and writing Dutch and English. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem solving skills to take the initiative and develop your knowledge The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Begin your customer care career journey with structured growth and development opportunities through our LIFE Program, with the potential to increase your salary by up to £2,000 as you progress. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: 2 week rotational shift pattern: Week 1: Monday to Friday, 07:00 to 15:15 Week 2: Monday to Friday, 09:45 to 18:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Fixed term contract Contract length: 12 months Pay: From £25,000.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: Dutch (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
