Cityworx are recruiting on behalf of a client, a provider of personalised home care, who require an experienced Care Manager for their Amersham office. The client are an established care business who require a Manager who has managed a good quality, customer focused, high end care service and has experience of private care services. In this role, you will be responsible for: Responsibilities: To undertake client assessments Accountable for client set up from assessment through to the client start date, including all associated paperwork To ensure compliance to all regulatory requirements through robust management of care being delivered. The set up and maintenance of care-related documentation, within agreed timescale. To ensure professional communication with all key professionals associated with the care delivery within placements To ensure robust completion of incident reporting To ensure all client and carer contact is captured as required on the system. To handle initial complaints/concerns & report actions to the Operations Manager To support the Operations Manager and Director with events and community functions. To support and participate in the on call function which will require some weekend working If you are feel you are suitable for this position, and have been in a Management position within the care sector previously, apply online today or contact us for more details. Please note - you will need to be a driver with your own transport.
Jul 27, 2026
Full time
Cityworx are recruiting on behalf of a client, a provider of personalised home care, who require an experienced Care Manager for their Amersham office. The client are an established care business who require a Manager who has managed a good quality, customer focused, high end care service and has experience of private care services. In this role, you will be responsible for: Responsibilities: To undertake client assessments Accountable for client set up from assessment through to the client start date, including all associated paperwork To ensure compliance to all regulatory requirements through robust management of care being delivered. The set up and maintenance of care-related documentation, within agreed timescale. To ensure professional communication with all key professionals associated with the care delivery within placements To ensure robust completion of incident reporting To ensure all client and carer contact is captured as required on the system. To handle initial complaints/concerns & report actions to the Operations Manager To support the Operations Manager and Director with events and community functions. To support and participate in the on call function which will require some weekend working If you are feel you are suitable for this position, and have been in a Management position within the care sector previously, apply online today or contact us for more details. Please note - you will need to be a driver with your own transport.
Customer Success Manager Customer Service Manager Operations Coordinator Customer Relationship Manager Customer Support Manager Bridport, Dorset Up to £40,000 per annum Monday to Friday 8am-4:30pm Permanent Introduction Acorn by Synergie is recruiting on behalf of a rapidly growing scientific services organisation for a Customer Success Manager to join their office-based team in Bridport . Supporting pharmaceutical, medical device, and research companies across the UK and US, our client provides essential testing, inspection, calibration services, specialist equipment parts, and air filtration solutions. This is an excellent opportunity for someone with strong customer service, administration, or operational experience who enjoys working in a fast-paced environment and takes pride in delivering exceptional customer support while ensuring operational excellence. Key Duties Customer Support & Communication Act as the main point of contact for customer enquiries and requests. Respond to customer queries professionally and promptly. Support the resolution of scheduling, reporting, and billing issues. Build and maintain strong customer relationships through excellent communication. Invoicing & Billing Support Prepare quotations and final costings for recurring customer visits. Support monthly and ad hoc invoicing processes. Ensure invoices are accurate and issued on time. Investigate and resolve billing discrepancies. Assist with accounts receivable follow-up where required. Report Review & Quality Control Review technician reports for accuracy, completeness, and presentation. Cross-check completed reports against scheduled works. Ensure documentation meets company quality standards before being issued to customers. Coordinate report updates and corrections with technicians. Operational & Administrative Support Coordinate customer jobs and technician schedules. Provide administrative support to field-based teams. Maintain accurate records, documentation, and internal workflows. Raise purchase orders and coordinate equipment logistics. Support audit preparation and ISO compliance activities. Assist with general office operations, including office supplies and vehicle coordination. Help ensure the smooth running of day-to-day business operations. Requirements Essential One to four years' experience within customer service, administration, operations, or coordination. Strong Microsoft Office skills, particularly Microsoft Excel. Excellent communication and organisational skills. High attention to detail. Proactive approach with the ability to manage multiple priorities. Ability to work collaboratively within a fast-paced environment. Desirable Experience with invoicing, scheduling, or reporting. Experience using CRM, billing, or scheduling systems. Knowledge of quality management systems or ISO environments. What We Offer Salary of up to £40,000 per annum . Permanent, full-time position. Monday to Friday working pattern. Office-based role in Bridport. Opportunity to join a rapidly growing scientific services organisation. Friendly, collaborative, and supportive working environment. Ongoing training and career development opportunities. Interested? If you're looking for your next opportunity as a Customer Success Manager , Customer Service Manager , Operations Coordinator , Customer Relationship Manager , or Customer Support Manager in Bridport , apply today with your up-to-date CV for immediate consideration. Acorn by Synergie acts as an employment agency for permanent recruitment.
Jul 27, 2026
Full time
Customer Success Manager Customer Service Manager Operations Coordinator Customer Relationship Manager Customer Support Manager Bridport, Dorset Up to £40,000 per annum Monday to Friday 8am-4:30pm Permanent Introduction Acorn by Synergie is recruiting on behalf of a rapidly growing scientific services organisation for a Customer Success Manager to join their office-based team in Bridport . Supporting pharmaceutical, medical device, and research companies across the UK and US, our client provides essential testing, inspection, calibration services, specialist equipment parts, and air filtration solutions. This is an excellent opportunity for someone with strong customer service, administration, or operational experience who enjoys working in a fast-paced environment and takes pride in delivering exceptional customer support while ensuring operational excellence. Key Duties Customer Support & Communication Act as the main point of contact for customer enquiries and requests. Respond to customer queries professionally and promptly. Support the resolution of scheduling, reporting, and billing issues. Build and maintain strong customer relationships through excellent communication. Invoicing & Billing Support Prepare quotations and final costings for recurring customer visits. Support monthly and ad hoc invoicing processes. Ensure invoices are accurate and issued on time. Investigate and resolve billing discrepancies. Assist with accounts receivable follow-up where required. Report Review & Quality Control Review technician reports for accuracy, completeness, and presentation. Cross-check completed reports against scheduled works. Ensure documentation meets company quality standards before being issued to customers. Coordinate report updates and corrections with technicians. Operational & Administrative Support Coordinate customer jobs and technician schedules. Provide administrative support to field-based teams. Maintain accurate records, documentation, and internal workflows. Raise purchase orders and coordinate equipment logistics. Support audit preparation and ISO compliance activities. Assist with general office operations, including office supplies and vehicle coordination. Help ensure the smooth running of day-to-day business operations. Requirements Essential One to four years' experience within customer service, administration, operations, or coordination. Strong Microsoft Office skills, particularly Microsoft Excel. Excellent communication and organisational skills. High attention to detail. Proactive approach with the ability to manage multiple priorities. Ability to work collaboratively within a fast-paced environment. Desirable Experience with invoicing, scheduling, or reporting. Experience using CRM, billing, or scheduling systems. Knowledge of quality management systems or ISO environments. What We Offer Salary of up to £40,000 per annum . Permanent, full-time position. Monday to Friday working pattern. Office-based role in Bridport. Opportunity to join a rapidly growing scientific services organisation. Friendly, collaborative, and supportive working environment. Ongoing training and career development opportunities. Interested? If you're looking for your next opportunity as a Customer Success Manager , Customer Service Manager , Operations Coordinator , Customer Relationship Manager , or Customer Support Manager in Bridport , apply today with your up-to-date CV for immediate consideration. Acorn by Synergie acts as an employment agency for permanent recruitment.
Do you thrive on developing people, influencing a safety culture and keeping operations running at their best? Are you ready to lead MHE training excellence while driving compliance, performance and confidence on site? Here at GXO, we are currently recruiting for a Warehouse Training Coordinator to join our team in Swindon, supporting our customer Iceland. You will ensure all training meets regulatory and safety standards, including Road Transport Industry Training Board (RTITB) accreditation and support operational excellence through competent, compliant and safe warehouse teams. This is a full time, permanent position, predominately working Monday to Friday 09:00 till 17:00. However, we do ask for some flexibility, this is logistics after all! Pay, benefits and more: We're looking to offer a salary of up to £40,000.00 per annum and 25 days annual leave (plus bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! What you'll do on a typical day: Deliver accredited MHE training (including Counterbalance and Reach Truck) in line with RTITB standards Plan, coordinate, and manage training schedules across the site Conduct regular audits and assessments of warehouse training effectiveness Develop and maintain training materials, assessments, and competency frameworks for warehouse operatives What you need to succeed at GXO: RTITB (or equivalent) accredited MHE Instructor certification Experience in training planning and schedule management Proven experience delivering training on Counterbalance and Reach Truck equipment Strong understanding of warehouse operations and safety regulations We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
Jul 27, 2026
Full time
Do you thrive on developing people, influencing a safety culture and keeping operations running at their best? Are you ready to lead MHE training excellence while driving compliance, performance and confidence on site? Here at GXO, we are currently recruiting for a Warehouse Training Coordinator to join our team in Swindon, supporting our customer Iceland. You will ensure all training meets regulatory and safety standards, including Road Transport Industry Training Board (RTITB) accreditation and support operational excellence through competent, compliant and safe warehouse teams. This is a full time, permanent position, predominately working Monday to Friday 09:00 till 17:00. However, we do ask for some flexibility, this is logistics after all! Pay, benefits and more: We're looking to offer a salary of up to £40,000.00 per annum and 25 days annual leave (plus bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! What you'll do on a typical day: Deliver accredited MHE training (including Counterbalance and Reach Truck) in line with RTITB standards Plan, coordinate, and manage training schedules across the site Conduct regular audits and assessments of warehouse training effectiveness Develop and maintain training materials, assessments, and competency frameworks for warehouse operatives What you need to succeed at GXO: RTITB (or equivalent) accredited MHE Instructor certification Experience in training planning and schedule management Proven experience delivering training on Counterbalance and Reach Truck equipment Strong understanding of warehouse operations and safety regulations We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
JOB TITLE: Temporary Production and Operations Coordinator LOCATION: Ilminster HOURLY RATE: 15 - 16 P/H HOURS: Monday - Friday, 8:30am till 4:30pm BENEFITS: We would love for you to join us, some of the great perks of temping through Office Angels include Weekly pay Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos Temporary candidate of the month award Temporary candidate lunches/treats Online timesheets A dedicated consultant as an additional layer of support THE ROLE We are seeking a highly organised and detail-oriented Production and Operations Coordinator to join a thriving global business based in Ilminster. Working across two busy departments you will provide administrative support to ensure smooth running of customers' orders and shipments. This is initially a temporary role for up to 3 months therefore you must be available immediately to be considered for the role and able to commit to the full duration. MAIN RESPONSIBILITIES: Collaborate closely with stores and production teams to ensure the timely dispatch of products to customers. Prepare and process customs documentation for international shipments, ensuring compliance with relevant regulations. Coordinate courier collections and arrange transportation for outbound shipments. Generate invoices, dispatch notes, and tracking information, and communicate shipment details to customers. Respond to and resolve customer enquiries relating to shipments and delivery status. Create, print, and release job cards for new work orders, order revisions, rework activities, and part batching to support efficient production operations. KEY SKILLS: Safety conscious approach to work Experience of working within a customer facing environment Prior experience within administration Able to plan and organise workload Flexible approach to working to meet deadlines Attention to detail Methodical approach If you feel like you have the relevant skills for this role and would like further information, please submit your CV online or send your CV to directly to (url removed), alternatively contact the team on (phone number removed). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 27, 2026
Full time
JOB TITLE: Temporary Production and Operations Coordinator LOCATION: Ilminster HOURLY RATE: 15 - 16 P/H HOURS: Monday - Friday, 8:30am till 4:30pm BENEFITS: We would love for you to join us, some of the great perks of temping through Office Angels include Weekly pay Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos Temporary candidate of the month award Temporary candidate lunches/treats Online timesheets A dedicated consultant as an additional layer of support THE ROLE We are seeking a highly organised and detail-oriented Production and Operations Coordinator to join a thriving global business based in Ilminster. Working across two busy departments you will provide administrative support to ensure smooth running of customers' orders and shipments. This is initially a temporary role for up to 3 months therefore you must be available immediately to be considered for the role and able to commit to the full duration. MAIN RESPONSIBILITIES: Collaborate closely with stores and production teams to ensure the timely dispatch of products to customers. Prepare and process customs documentation for international shipments, ensuring compliance with relevant regulations. Coordinate courier collections and arrange transportation for outbound shipments. Generate invoices, dispatch notes, and tracking information, and communicate shipment details to customers. Respond to and resolve customer enquiries relating to shipments and delivery status. Create, print, and release job cards for new work orders, order revisions, rework activities, and part batching to support efficient production operations. KEY SKILLS: Safety conscious approach to work Experience of working within a customer facing environment Prior experience within administration Able to plan and organise workload Flexible approach to working to meet deadlines Attention to detail Methodical approach If you feel like you have the relevant skills for this role and would like further information, please submit your CV online or send your CV to directly to (url removed), alternatively contact the team on (phone number removed). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Account Coordinator Portishead, Bristol £33,000 - £37,000 Office Based Do you enjoy working in logistics but want the opportunity to combine your industry expertise with cutting-edge technology? Are you someone who thinks logically, stays calm under pressure, and thrives on finding solutions to complex transport challenges? Can you influence suppliers, manage customer expectations, and keep everything moving when plans change? If so, this is a rare opportunity to join one of the most forward-thinking technology businesses in the logistics sector. Our client delivers specialist transport solutions across the United Kingdom and Europe, combining innovative technology with industry expertise to provide an exceptional customer experience. Technology is at the heart of the business, but they know their success comes from the people behind it. They are looking for an experienced logistics professional who enjoys solving problems, building strong relationships, and taking ownership from enquiry through to successful delivery. The role As an Account Coordinator, you will be responsible for developing and delivering transport solutions for customers with complex logistics requirements. Working closely with customers, transport partners and internal teams, you will manage every stage of the process, from quotation through to delivery, ensuring each solution is commercially viable, operationally efficient, and delivered to the highest standard. This is far more than a booking or administration role. You will analyse customer requirements, solve logistical challenges, influence key stakeholders, and develop tailored transport solutions that deliver the best outcome for everyone involved. Your responsibilities will include: Managing customer enquiries and developing tailored logistics solutions. Producing accurate and commercially competitive quotations. Sourcing and negotiating with transport providers across the United Kingdom and Europe. Managing consignments from quotation through to successful delivery. Monitoring live movements and resolving operational issues before they impact customers. Building strong relationships with customers, suppliers and transport partners. Influencing internal teams and external providers to achieve the best possible outcome. Identifying opportunities to improve operational processes through technology and automation. Supporting the continued development of innovative logistics solutions. The candidate To be successful in this role, you will have experience within transport, logistics or freight forwarding and enjoy working in a fast-paced environment where no two days are the same. You will also have: Experience within transport, logistics or freight forwarding. A strong understanding of road freight operations across the United Kingdom and Europe. Excellent problem-solving and decision-making skills. The ability to influence customers, suppliers and colleagues. Strong commercial awareness. Excellent communication and relationship-building skills. The ability to manage multiple priorities in a fast-paced environment. A genuine passion for delivering exceptional customer service. In return Competitive basic salary. The opportunity to join a growing technology business transforming the logistics industry. Work alongside an experienced and supportive leadership team. Exposure to innovative technology and automation projects. Genuine opportunities for career progression. A varied and rewarding role where no two days are ever the same. If you are an experienced logistics professional looking for something different, where your expertise can genuinely shape solutions and make a real impact, we would love to hear from you. Interested? Click 'Apply' today!
Jul 27, 2026
Full time
Account Coordinator Portishead, Bristol £33,000 - £37,000 Office Based Do you enjoy working in logistics but want the opportunity to combine your industry expertise with cutting-edge technology? Are you someone who thinks logically, stays calm under pressure, and thrives on finding solutions to complex transport challenges? Can you influence suppliers, manage customer expectations, and keep everything moving when plans change? If so, this is a rare opportunity to join one of the most forward-thinking technology businesses in the logistics sector. Our client delivers specialist transport solutions across the United Kingdom and Europe, combining innovative technology with industry expertise to provide an exceptional customer experience. Technology is at the heart of the business, but they know their success comes from the people behind it. They are looking for an experienced logistics professional who enjoys solving problems, building strong relationships, and taking ownership from enquiry through to successful delivery. The role As an Account Coordinator, you will be responsible for developing and delivering transport solutions for customers with complex logistics requirements. Working closely with customers, transport partners and internal teams, you will manage every stage of the process, from quotation through to delivery, ensuring each solution is commercially viable, operationally efficient, and delivered to the highest standard. This is far more than a booking or administration role. You will analyse customer requirements, solve logistical challenges, influence key stakeholders, and develop tailored transport solutions that deliver the best outcome for everyone involved. Your responsibilities will include: Managing customer enquiries and developing tailored logistics solutions. Producing accurate and commercially competitive quotations. Sourcing and negotiating with transport providers across the United Kingdom and Europe. Managing consignments from quotation through to successful delivery. Monitoring live movements and resolving operational issues before they impact customers. Building strong relationships with customers, suppliers and transport partners. Influencing internal teams and external providers to achieve the best possible outcome. Identifying opportunities to improve operational processes through technology and automation. Supporting the continued development of innovative logistics solutions. The candidate To be successful in this role, you will have experience within transport, logistics or freight forwarding and enjoy working in a fast-paced environment where no two days are the same. You will also have: Experience within transport, logistics or freight forwarding. A strong understanding of road freight operations across the United Kingdom and Europe. Excellent problem-solving and decision-making skills. The ability to influence customers, suppliers and colleagues. Strong commercial awareness. Excellent communication and relationship-building skills. The ability to manage multiple priorities in a fast-paced environment. A genuine passion for delivering exceptional customer service. In return Competitive basic salary. The opportunity to join a growing technology business transforming the logistics industry. Work alongside an experienced and supportive leadership team. Exposure to innovative technology and automation projects. Genuine opportunities for career progression. A varied and rewarding role where no two days are ever the same. If you are an experienced logistics professional looking for something different, where your expertise can genuinely shape solutions and make a real impact, we would love to hear from you. Interested? Click 'Apply' today!
Train Presentation Service Delivery Coordinator Location: Locomotive House, Derby (with occasional depot visits) £18.06 per hour 37 hours per week Monday Friday Flexible working hours Initial 6-month contract with potential to become permanent Play a key role in the train presentation team's operation behind clean, safe, and high-quality passenger service! The role and about you We are looking for a proactive and detail-focused Train Presentation Service Delivery Coordinator to support the smooth running of the Train Presentation (TP) team. This is an excellent opportunity for someone with strong organisational skills, excellent communication, and an interest in operational support and continuous improvement. As a Train Presentation Service Delivery Coordinator, you will work closely with the Area Manager Train Presentation and the Train Presentation Service Delivery Manager, providing key administrative and operational support to the wider Train Presentation team. You will play an important role in supporting Service Quality Regime (SQR) standards, monitoring performance data, maintaining reports, supporting training and competency records, and ensuring processes and resources are effectively managed. The role will also involve liaising with internal stakeholders and external suppliers, supporting effective communication across teams, coordinating administrative processes, and contributing to improvements within the Train Presentation operation. We are looking for someone with strong verbal and written communication skills, excellent attention to detail, and the confidence to build positive relationships with a range of stakeholders. You should be comfortable using Microsoft Excel, Word, and PowerPoint, with experience in developing reports, improving administrative processes, or supporting operational teams being highly desirable. Previous experience in administration, service delivery, operations support, coordination, or a similar environment would be advantageous. The company You will be joining a leading UK rail organisation that plays a key role in delivering safe, reliable, and high-quality passenger services. The Train Presentation team is essential in ensuring trains are clean, safe, and presented to the highest standards, directly contributing to the overall passenger experience. Through this opportunity, you will be employed by Ganymede Solutions, a trusted recruitment partner specialising in rail, infrastructure, engineering, and transportation sectors. You will receive ongoing support throughout your assignment and have the opportunity to develop your skills and experience within the rail industry. Next steps If you are interested in this opportunity and would like to be part of a team that plays a key role in delivering high-quality rail services, apply today by sending your CV to (url removed). Suitable candidates will be invited to complete a video interview, with successful applicants then presented to the client for review. The successful candidate will be required to complete a Railway Standard Medical and Drug & Alcohol test before starting. Take the next step in your career and play an important role in supporting safe, clean, and reliable train services for passengers every day. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
Jul 27, 2026
Contractor
Train Presentation Service Delivery Coordinator Location: Locomotive House, Derby (with occasional depot visits) £18.06 per hour 37 hours per week Monday Friday Flexible working hours Initial 6-month contract with potential to become permanent Play a key role in the train presentation team's operation behind clean, safe, and high-quality passenger service! The role and about you We are looking for a proactive and detail-focused Train Presentation Service Delivery Coordinator to support the smooth running of the Train Presentation (TP) team. This is an excellent opportunity for someone with strong organisational skills, excellent communication, and an interest in operational support and continuous improvement. As a Train Presentation Service Delivery Coordinator, you will work closely with the Area Manager Train Presentation and the Train Presentation Service Delivery Manager, providing key administrative and operational support to the wider Train Presentation team. You will play an important role in supporting Service Quality Regime (SQR) standards, monitoring performance data, maintaining reports, supporting training and competency records, and ensuring processes and resources are effectively managed. The role will also involve liaising with internal stakeholders and external suppliers, supporting effective communication across teams, coordinating administrative processes, and contributing to improvements within the Train Presentation operation. We are looking for someone with strong verbal and written communication skills, excellent attention to detail, and the confidence to build positive relationships with a range of stakeholders. You should be comfortable using Microsoft Excel, Word, and PowerPoint, with experience in developing reports, improving administrative processes, or supporting operational teams being highly desirable. Previous experience in administration, service delivery, operations support, coordination, or a similar environment would be advantageous. The company You will be joining a leading UK rail organisation that plays a key role in delivering safe, reliable, and high-quality passenger services. The Train Presentation team is essential in ensuring trains are clean, safe, and presented to the highest standards, directly contributing to the overall passenger experience. Through this opportunity, you will be employed by Ganymede Solutions, a trusted recruitment partner specialising in rail, infrastructure, engineering, and transportation sectors. You will receive ongoing support throughout your assignment and have the opportunity to develop your skills and experience within the rail industry. Next steps If you are interested in this opportunity and would like to be part of a team that plays a key role in delivering high-quality rail services, apply today by sending your CV to (url removed). Suitable candidates will be invited to complete a video interview, with successful applicants then presented to the client for review. The successful candidate will be required to complete a Railway Standard Medical and Drug & Alcohol test before starting. Take the next step in your career and play an important role in supporting safe, clean, and reliable train services for passengers every day. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
Your new company An established engineering and service-led organisation is seeking a highly organised Service Administrator to join its team in Farnborough. Working within a busy operational environment, you'll play a vital role in supporting engineers, Service Managers and customers, ensuring service activity is accurately recorded, communicated and delivered to a high standard. The business prides itself on providing excellent customer service, operating efficiently and maintaining strong client relationships. Operating from modern offices within Aerospace Park, this is an excellent opportunity to join a friendly and collaborative team where your contribution will be genuinely valued. Your new role As Service Administrator, you will be responsible for coordinating a wide range of service administration activities to support the day-to-day running of the service department. This is a varied role that requires strong organisational skills, excellent attention to detail and the ability to manage multiple priorities in a fast-paced environment. Key responsibilities will include: Managing shared service inboxes and responding to customer enquiries. Logging service calls and ensuring overnight call-outs have been accurately recorded and communicated to Service Managers. Updating and maintaining reactive and planned service jobs. Producing and distributing engineer service records and service documentation. Managing customer portals and maintaining accurate job status updates. Monitoring engineer activity and time bookings to ensure records remain accurate. Issuing weekly engineer call-out rotas. Coordinating customer satisfaction surveys and supporting KPI reporting. Sending service sheets and regular updates to customers. Liaising with engineers, Service Managers and customers to ensure service information is up to date and accurate. Supporting the wider team with additional administrative duties as required. This role would suit someone who enjoys being at the centre of a busy operation, coordinating multiple tasks whilst delivering a professional customer experience. What you'll need to succeed To be successful in this role, you will have: Previous administration experience, ideally within a service, engineering, maintenance, facilities or operational environment. Excellent organisational skills and the ability to prioritise a busy workload. Strong customer service and communication skills, both over the phone and via email. Confidence handling customer enquiries and resolving issues professionally. Good working knowledge of Microsoft Office applications. Experience updating systems, customer portals or service records accurately. A proactive and adaptable approach with excellent attention to detail. The ability to work effectively as part of a team whilst managing your own responsibilities. Candidates with Service Administrator, Service Coordinator, Operations Administrator, Customer Service Administrator, Helpdesk Administrator, Engineering Administrator or Facilities Administrator experience are encouraged to apply. What you'll get in return Salary of approximately £27,000 with flexibility for the right candidate. Modern office environment in Farnborough. Friendly and supportive team culture. Varied and engaging workload with no two days the same. Opportunity to join a well-established and growing business. On-site parking available. Full-time position working Monday to Friday. What you need to do now If you're an organised and customer-focused administrator looking for a busy and rewarding role where you can make a genuine impact, I'd love to hear from you. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jul 27, 2026
Full time
Your new company An established engineering and service-led organisation is seeking a highly organised Service Administrator to join its team in Farnborough. Working within a busy operational environment, you'll play a vital role in supporting engineers, Service Managers and customers, ensuring service activity is accurately recorded, communicated and delivered to a high standard. The business prides itself on providing excellent customer service, operating efficiently and maintaining strong client relationships. Operating from modern offices within Aerospace Park, this is an excellent opportunity to join a friendly and collaborative team where your contribution will be genuinely valued. Your new role As Service Administrator, you will be responsible for coordinating a wide range of service administration activities to support the day-to-day running of the service department. This is a varied role that requires strong organisational skills, excellent attention to detail and the ability to manage multiple priorities in a fast-paced environment. Key responsibilities will include: Managing shared service inboxes and responding to customer enquiries. Logging service calls and ensuring overnight call-outs have been accurately recorded and communicated to Service Managers. Updating and maintaining reactive and planned service jobs. Producing and distributing engineer service records and service documentation. Managing customer portals and maintaining accurate job status updates. Monitoring engineer activity and time bookings to ensure records remain accurate. Issuing weekly engineer call-out rotas. Coordinating customer satisfaction surveys and supporting KPI reporting. Sending service sheets and regular updates to customers. Liaising with engineers, Service Managers and customers to ensure service information is up to date and accurate. Supporting the wider team with additional administrative duties as required. This role would suit someone who enjoys being at the centre of a busy operation, coordinating multiple tasks whilst delivering a professional customer experience. What you'll need to succeed To be successful in this role, you will have: Previous administration experience, ideally within a service, engineering, maintenance, facilities or operational environment. Excellent organisational skills and the ability to prioritise a busy workload. Strong customer service and communication skills, both over the phone and via email. Confidence handling customer enquiries and resolving issues professionally. Good working knowledge of Microsoft Office applications. Experience updating systems, customer portals or service records accurately. A proactive and adaptable approach with excellent attention to detail. The ability to work effectively as part of a team whilst managing your own responsibilities. Candidates with Service Administrator, Service Coordinator, Operations Administrator, Customer Service Administrator, Helpdesk Administrator, Engineering Administrator or Facilities Administrator experience are encouraged to apply. What you'll get in return Salary of approximately £27,000 with flexibility for the right candidate. Modern office environment in Farnborough. Friendly and supportive team culture. Varied and engaging workload with no two days the same. Opportunity to join a well-established and growing business. On-site parking available. Full-time position working Monday to Friday. What you need to do now If you're an organised and customer-focused administrator looking for a busy and rewarding role where you can make a genuine impact, I'd love to hear from you. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Job Title: Member Experience & Operations Coordinator Location: Exeter (Fully On-Site) Salary: £26,000 - £27,976 Hours: Monday - Friday, 8:00am - 4:30pm, with occasional evening events (time off in lieu provided) Benefits: 25 days holiday plus Bank Holidays, private healthcare, enhanced pension scheme, coaching and mentoring support, strong training and development opportunities, and a collaborative, people-focused working environment. The Company: We are working in partnership with a well-established organisation operating high-quality managed workspaces across the UK. They provide professional environments that support a wide mix of businesses and individuals, with a strong focus on service, experience, and smooth day-to-day operations. The culture is people-focused, fast-paced, and collaborative, with a strong emphasis on delivering consistently high standards across all areas of the customer and member journey. You will be joining a supportive on-site team within a busy Exeter location where no two days are the same. The Role: Act as the first point of contact for members, visitors, and tenants, providing a professional and welcoming experience at all times Manage incoming enquiries, calls, post, deliveries, and general building queries, ensuring efficient resolution or escalation where required Take ownership of room bookings, including enquiries, scheduling, set-up, and on-the-day coordination Support delivery of occupancy, retention, and utilisation targets through excellent service and proactive support Assist with daily operational routines including opening and closing procedures and general site coordination Support and coordinate member events from planning through to delivery, working with internal teams and external partners Build strong working relationships with suppliers and third-party contractors to ensure service standards are maintained Support health & safety compliance, reporting issues and escalating appropriately where required Skills, Experience & Knowledge Requirements: Previous experience in a customer-facing role such as hospitality, front-of-house, customer service, or office operations Strong communication skills with a confident and professional approach Highly organised with excellent attention to detail and the ability to manage multiple priorities Proactive, reliable, and comfortable working in a busy, people-focused environment Strong team player with a positive, service-driven attitude Interest in delivering high-quality customer experience and community-focused environments Next steps If you are interested in finding out more, please call the office on for a confidential chat or email Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 27, 2026
Full time
Job Title: Member Experience & Operations Coordinator Location: Exeter (Fully On-Site) Salary: £26,000 - £27,976 Hours: Monday - Friday, 8:00am - 4:30pm, with occasional evening events (time off in lieu provided) Benefits: 25 days holiday plus Bank Holidays, private healthcare, enhanced pension scheme, coaching and mentoring support, strong training and development opportunities, and a collaborative, people-focused working environment. The Company: We are working in partnership with a well-established organisation operating high-quality managed workspaces across the UK. They provide professional environments that support a wide mix of businesses and individuals, with a strong focus on service, experience, and smooth day-to-day operations. The culture is people-focused, fast-paced, and collaborative, with a strong emphasis on delivering consistently high standards across all areas of the customer and member journey. You will be joining a supportive on-site team within a busy Exeter location where no two days are the same. The Role: Act as the first point of contact for members, visitors, and tenants, providing a professional and welcoming experience at all times Manage incoming enquiries, calls, post, deliveries, and general building queries, ensuring efficient resolution or escalation where required Take ownership of room bookings, including enquiries, scheduling, set-up, and on-the-day coordination Support delivery of occupancy, retention, and utilisation targets through excellent service and proactive support Assist with daily operational routines including opening and closing procedures and general site coordination Support and coordinate member events from planning through to delivery, working with internal teams and external partners Build strong working relationships with suppliers and third-party contractors to ensure service standards are maintained Support health & safety compliance, reporting issues and escalating appropriately where required Skills, Experience & Knowledge Requirements: Previous experience in a customer-facing role such as hospitality, front-of-house, customer service, or office operations Strong communication skills with a confident and professional approach Highly organised with excellent attention to detail and the ability to manage multiple priorities Proactive, reliable, and comfortable working in a busy, people-focused environment Strong team player with a positive, service-driven attitude Interest in delivering high-quality customer experience and community-focused environments Next steps If you are interested in finding out more, please call the office on for a confidential chat or email Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Are you a driven Project Governance and Coordination professional with experience working in a project-based role related to IT, change, transformation, or continuous improvement? Are you organised, detail-orientated, and delivery focused? If this describes you then then let Informed Recruitment help you to achieve your potential with an exciting development opportunity for a Project Coordinator to with a modern Management Consultancy - an established, respected, and progressive organisation who are experiencing growth and offering development opportunities to suitably motivated and qualified professionals. The role is offered on a 9-month fixed term salaried basis. The purpose of the role will be to take responsibility for the day-to-day operations of a flagship project. You will do this by communicating with clients on project administration issues; gathering & analysis project data; presenting analysis in a clear and concise manner; organising client engagement activities; contributing to the production of outputs, reports, and presentations; researching and understanding customer agenda and issues; building positive relationships; managing risk, project milestones, & compliance; and monitoring budgets. Must Have Previous commercial experience of successfully working in a project support or coordination role within a change, transformation, continuous improvement, or IT project-based capacity. Familiarity with Project Management approaches, methods, and project phases. Excellent stakeholder management experience. Very organised and goal orientated. Microsoft Office 365. Nice to Have Proficient in use of delivery and collaboration tools (Such as MS Project, Visio, JIRA, SharePoint, MS Teams, or similar) Experience working on ERP, CRM, Finance system, or MS Dynamics projects PRINCE2 Foundation or similar project or change certification. Council, Charity, Property, or Social Care experience. As an individual you will be a tenacious problem solver, displaying attention to detail and excellent oral & written communication skills. You will be results orientated with strong analytical & prioritization skills and a desire to learn and pick up new information quickly. This role will be hybrid based with 2/3 days in an office in Liverpool or home working and a 9-month fixed term salaried contract. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation offering a competitive basic salary, excellent benefits package (that includes contributory pension, generous leave, and health & life insurance) and the opportunity to affect and learn as part of a cutting-edge management consultancy. Apply swiftly to avoid disappointment. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Jul 27, 2026
Full time
Are you a driven Project Governance and Coordination professional with experience working in a project-based role related to IT, change, transformation, or continuous improvement? Are you organised, detail-orientated, and delivery focused? If this describes you then then let Informed Recruitment help you to achieve your potential with an exciting development opportunity for a Project Coordinator to with a modern Management Consultancy - an established, respected, and progressive organisation who are experiencing growth and offering development opportunities to suitably motivated and qualified professionals. The role is offered on a 9-month fixed term salaried basis. The purpose of the role will be to take responsibility for the day-to-day operations of a flagship project. You will do this by communicating with clients on project administration issues; gathering & analysis project data; presenting analysis in a clear and concise manner; organising client engagement activities; contributing to the production of outputs, reports, and presentations; researching and understanding customer agenda and issues; building positive relationships; managing risk, project milestones, & compliance; and monitoring budgets. Must Have Previous commercial experience of successfully working in a project support or coordination role within a change, transformation, continuous improvement, or IT project-based capacity. Familiarity with Project Management approaches, methods, and project phases. Excellent stakeholder management experience. Very organised and goal orientated. Microsoft Office 365. Nice to Have Proficient in use of delivery and collaboration tools (Such as MS Project, Visio, JIRA, SharePoint, MS Teams, or similar) Experience working on ERP, CRM, Finance system, or MS Dynamics projects PRINCE2 Foundation or similar project or change certification. Council, Charity, Property, or Social Care experience. As an individual you will be a tenacious problem solver, displaying attention to detail and excellent oral & written communication skills. You will be results orientated with strong analytical & prioritization skills and a desire to learn and pick up new information quickly. This role will be hybrid based with 2/3 days in an office in Liverpool or home working and a 9-month fixed term salaried contract. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation offering a competitive basic salary, excellent benefits package (that includes contributory pension, generous leave, and health & life insurance) and the opportunity to affect and learn as part of a cutting-edge management consultancy. Apply swiftly to avoid disappointment. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Right Now Group are recruiting for an experienced Road Freight Operator on behalf of a specialist logistics provider based in Woking. This is an excellent opportunity to join a growing business operating within the pharmaceutical and healthcare logistics sector, managing UK and European road freight shipments from start to finish. The successful candidate will be responsible for coordinating time-critical shipments, ensuring compliance with industry regulations, and delivering exceptional customer service within a fast-paced freight forwarding environment. Key Responsibilities of a Road Freight Operator Manage end-to-end road freight shipments across the UK and Europe from booking through to final delivery Coordinate temperature-controlled and pharmaceutical shipments in line with customer requirements and compliance standards Arrange collections and deliveries with hauliers, carriers, and transport partners Monitor shipment progress and proactively resolve any delays, route deviations, or operational issues Liaise with customers, overseas partners, drivers, warehouses, and third-party service providers Maintain accurate shipment records and update operational systems including BOXTOP and Sequoia Ensure all transport documentation is completed accurately and processed within agreed deadlines Provide customers with regular shipment updates and maintain high levels of customer service Support quotation requests and assist with pricing enquiries where required Work closely with warehouse and transport teams to ensure service levels and customer expectations are achieved Ensure all shipments are handled in accordance with GDP, pharmaceutical, and company compliance requirements Skills & Experience Required for a Road Freight Operator Previous experience within Road Freight Operations, Freight Forwarding, or Transport Planning Experience managing shipments from start to finish Knowledge of UK and European road freight movements Experience working within a freight forwarding or logistics environment Familiarity with BOXTOP and/or Sequoia systems would be highly advantageous Strong communication and customer service skills Excellent organisational skills with the ability to manage multiple shipments simultaneously Ability to work effectively under pressure within a fast-paced operational environment Proactive approach to problem-solving and customer service Salary & Benefits for a Road Freight Operator Salary up to £38,000 depending on experience Monday to Friday working hours Woking-based office location Career progression opportunities within a growing business Exposure to specialist pharmaceutical and healthcare logistics Supportive and collaborative team environment Opportunity to work within a highly regulated and rewarding sector Why Apply for this Road Freight Operator Position? This is an excellent opportunity for an experienced freight forwarding professional looking to develop their career within the pharmaceutical logistics sector. You'll be joining a specialist operation where attention to detail, customer service, and operational excellence are highly valued. Working within a fast-paced and growing business, you'll gain exposure to complex temperature-controlled shipments and play a key role in ensuring the successful movement of critical healthcare products across the UK and Europe. With genuine career progression opportunities and a supportive team environment, this role offers an exciting next step for an ambitious logistics professional. This role would suit an experienced Road Freight Operator, Road Freight Coordinator, Freight Forwarder, Transport Planner, Multimodal Operator, European Road Freight Operator, or Logistics Coordinator looking to join a specialist healthcare logistics provider. Suitable candidates will be contacted within 24 hours.
Jul 27, 2026
Full time
Right Now Group are recruiting for an experienced Road Freight Operator on behalf of a specialist logistics provider based in Woking. This is an excellent opportunity to join a growing business operating within the pharmaceutical and healthcare logistics sector, managing UK and European road freight shipments from start to finish. The successful candidate will be responsible for coordinating time-critical shipments, ensuring compliance with industry regulations, and delivering exceptional customer service within a fast-paced freight forwarding environment. Key Responsibilities of a Road Freight Operator Manage end-to-end road freight shipments across the UK and Europe from booking through to final delivery Coordinate temperature-controlled and pharmaceutical shipments in line with customer requirements and compliance standards Arrange collections and deliveries with hauliers, carriers, and transport partners Monitor shipment progress and proactively resolve any delays, route deviations, or operational issues Liaise with customers, overseas partners, drivers, warehouses, and third-party service providers Maintain accurate shipment records and update operational systems including BOXTOP and Sequoia Ensure all transport documentation is completed accurately and processed within agreed deadlines Provide customers with regular shipment updates and maintain high levels of customer service Support quotation requests and assist with pricing enquiries where required Work closely with warehouse and transport teams to ensure service levels and customer expectations are achieved Ensure all shipments are handled in accordance with GDP, pharmaceutical, and company compliance requirements Skills & Experience Required for a Road Freight Operator Previous experience within Road Freight Operations, Freight Forwarding, or Transport Planning Experience managing shipments from start to finish Knowledge of UK and European road freight movements Experience working within a freight forwarding or logistics environment Familiarity with BOXTOP and/or Sequoia systems would be highly advantageous Strong communication and customer service skills Excellent organisational skills with the ability to manage multiple shipments simultaneously Ability to work effectively under pressure within a fast-paced operational environment Proactive approach to problem-solving and customer service Salary & Benefits for a Road Freight Operator Salary up to £38,000 depending on experience Monday to Friday working hours Woking-based office location Career progression opportunities within a growing business Exposure to specialist pharmaceutical and healthcare logistics Supportive and collaborative team environment Opportunity to work within a highly regulated and rewarding sector Why Apply for this Road Freight Operator Position? This is an excellent opportunity for an experienced freight forwarding professional looking to develop their career within the pharmaceutical logistics sector. You'll be joining a specialist operation where attention to detail, customer service, and operational excellence are highly valued. Working within a fast-paced and growing business, you'll gain exposure to complex temperature-controlled shipments and play a key role in ensuring the successful movement of critical healthcare products across the UK and Europe. With genuine career progression opportunities and a supportive team environment, this role offers an exciting next step for an ambitious logistics professional. This role would suit an experienced Road Freight Operator, Road Freight Coordinator, Freight Forwarder, Transport Planner, Multimodal Operator, European Road Freight Operator, or Logistics Coordinator looking to join a specialist healthcare logistics provider. Suitable candidates will be contacted within 24 hours.
Are you well organised and enjoy providing an excellent service to customers and colleagues? Do you enjoy working in a busy and varied role? We are currently looking for a Coordinator to join our fast paced operations support team, working in our Property Services division in our Blandford Office on a 12 month Fixed Term Basis. About Sovereign Network Group (SNG) SNG provides over 85,000 homes and invest in communities across London and the South of England - our purpose, to provide quality affordable homes and places that people love for generations. The Role Your responsibilities will include receiving work orders and scheduling work diaries for trades employees completing repairs and maintenance works for our residents. You'll enjoy liaising with trade staff and other repairs staff to make sure all appointment targets are met and liaise with residents about their scheduled repair and maintenance works. Responsible to deliver the right outcome for our customer Provide a first point of contact within your area for business partners Assist in complaint and query resolution To manage a diary and bookings schedule for the team Complete required administration tasks Seek opportunities to improve performance and offer solutions Establish and maintain own effectiveness by developing strong working relationships with team members, business stakeholders What we look for Solid experience in administration within a busy customer focused role Some understanding of building maintenance terminology preferred Experience of using several different computer systems Ability to manage your own work load Strong customer service focus & confident telephone manner The ability to think quickly and clearly and work well under pressure Empathy and a passion for helping people As someone committed to customer service, you'll work as part of our Property Team responsible for scheduling repairs and maintenance works to fit with the diaries of our trade staff and contractors
Jul 27, 2026
Contractor
Are you well organised and enjoy providing an excellent service to customers and colleagues? Do you enjoy working in a busy and varied role? We are currently looking for a Coordinator to join our fast paced operations support team, working in our Property Services division in our Blandford Office on a 12 month Fixed Term Basis. About Sovereign Network Group (SNG) SNG provides over 85,000 homes and invest in communities across London and the South of England - our purpose, to provide quality affordable homes and places that people love for generations. The Role Your responsibilities will include receiving work orders and scheduling work diaries for trades employees completing repairs and maintenance works for our residents. You'll enjoy liaising with trade staff and other repairs staff to make sure all appointment targets are met and liaise with residents about their scheduled repair and maintenance works. Responsible to deliver the right outcome for our customer Provide a first point of contact within your area for business partners Assist in complaint and query resolution To manage a diary and bookings schedule for the team Complete required administration tasks Seek opportunities to improve performance and offer solutions Establish and maintain own effectiveness by developing strong working relationships with team members, business stakeholders What we look for Solid experience in administration within a busy customer focused role Some understanding of building maintenance terminology preferred Experience of using several different computer systems Ability to manage your own work load Strong customer service focus & confident telephone manner The ability to think quickly and clearly and work well under pressure Empathy and a passion for helping people As someone committed to customer service, you'll work as part of our Property Team responsible for scheduling repairs and maintenance works to fit with the diaries of our trade staff and contractors
About the Role InkTec are a leading manufacturer of JETRIX UV flatbed printers, inkjet ink and media for the print sector. Based in Witney, West Oxfordshire, we are looking for an organised, proactive HR, Finance & Facilities Coordinator to support our site, people processes, supplier relationships and finance operations. This is a varied, split role - approximately 50% HR, health & safety and facilities coordination, and 50% finance administration - ideal for someone equally comfortable with people processes and financial detail. You'll support employee experience, recruitment, onboarding, site facilities, workplace compliance and day-to-day finance operations, helping create a positive, well-organised working environment. Key Responsibilities HR Responsibilities Provide HR administration support across the employee lifecycle, including recruitment, onboarding, payroll, benefits and holiday management. Maintain employee records, HR databases and personnel documentation. Support recruitment, including advertising vacancies, coordinating interviews and managing contract offers. Carry out onboarding training and induction for new starters. Monitor absence, holiday and sickness records. Support performance management and appraisal processes. Identify and coordinate essential and job-specific training requirements. Support the implementation of HR policies and best practice, providing general guidance on up to date employment law to managers and employees. Facilities Responsibilities Coordinate key supplier contracts (insurance, utilities, company vehicles, mobile phones, IT equipment), escalating renewals or disputes to senior management. Manage day-to-day site, office and warehouse supplies and equipment within budget. Coordinate site repairs and contractor visits. Act as main point of contact for office and site facilities issues, including waste management and correct disposal streams. Support operational projects with scheduling, communication, budget tracking and progress reporting. Health & Safety Maintain working knowledge of Health and Safety legislation and ensure compliance across the business. Support the implementation and monitoring of H&S and environmental policies, escalating policy-level decisions to senior management. Monitor machinery and equipment condition and coordinate preventative maintenance schedules. Conduct site safety and housekeeping checks, manage and review risk assessments and keep COSHH registers and MSDS documentation up to date for the full operational function of the site and service team. Finance Responsibilities Assist with month-end and year-end close, including preparing and posting journals, accruals and prepayments. Maintain the fixed asset register and calculate depreciation to ensure accurate accounting records. Reconcile balance sheet accounts monthly. Perform daily bank reconciliations, allocating receipts and payments. Produce monthly sales reports, complete sales reconciliation, and analyse invoice profitability. Manage accounts payable - invoice processing, supplier statement reconciliations, weekly payment runs and ad hoc payments. Process employee expense claims and company credit card expenses. Process credit notes, customer duty claims and miscellaneous invoices. Carry out credit control activities, including debt collection, statement distribution and resolving customer account queries. Set up new customer accounts and carry out credit checks for new and existing customers. Manage the finance mailbox, responding to internal and external finance queries. Complete Plastic Packaging Tax reporting and monitor reporting thresholds. Support internal and external audits with accurate records and supporting documentation. Coordinate fleet management and car leasing for engineers and the sales team. Provide general administrative support to the finance team and assist with ad hoc finance projects. About You We're looking for someone who enjoys variety, takes ownership of their workload and is comfortable managing multiple administrative and financial workstreams in parallel, with the opportunity to develop your HR, H&S, facilities and finance knowledge over time. You will ideally have: 3-5 years' experience spanning HR/facilities coordination and finance administration. Working knowledge of employment law and health & safety principles. Practical finance experience, including invoice processing, reconciliations and month-end support. Excellent organisational and time management skills, with the ability to manage multiple priorities in a fast-paced environment. Confident communicator with excellent interpersonal skills, in person, written and over the phone. A proactive and solutions-focused approach with strong attention to detail. Confidence working independently and using your own initiative. Proficient in Microsoft Office, particularly Excel. Reliable, with the ability to work effectively under pressure to prioritise and meet deadlines. Desirable Experience CIPD Level 3 or above (or currently studying). AAT qualification (or currently studying), or equivalent finance experience. Experience supporting recruitment and onboarding processes. Experience using Sage or similar accounting software. This is a full time position Monday - Friday 08.30am -17.00pm
Jul 27, 2026
Full time
About the Role InkTec are a leading manufacturer of JETRIX UV flatbed printers, inkjet ink and media for the print sector. Based in Witney, West Oxfordshire, we are looking for an organised, proactive HR, Finance & Facilities Coordinator to support our site, people processes, supplier relationships and finance operations. This is a varied, split role - approximately 50% HR, health & safety and facilities coordination, and 50% finance administration - ideal for someone equally comfortable with people processes and financial detail. You'll support employee experience, recruitment, onboarding, site facilities, workplace compliance and day-to-day finance operations, helping create a positive, well-organised working environment. Key Responsibilities HR Responsibilities Provide HR administration support across the employee lifecycle, including recruitment, onboarding, payroll, benefits and holiday management. Maintain employee records, HR databases and personnel documentation. Support recruitment, including advertising vacancies, coordinating interviews and managing contract offers. Carry out onboarding training and induction for new starters. Monitor absence, holiday and sickness records. Support performance management and appraisal processes. Identify and coordinate essential and job-specific training requirements. Support the implementation of HR policies and best practice, providing general guidance on up to date employment law to managers and employees. Facilities Responsibilities Coordinate key supplier contracts (insurance, utilities, company vehicles, mobile phones, IT equipment), escalating renewals or disputes to senior management. Manage day-to-day site, office and warehouse supplies and equipment within budget. Coordinate site repairs and contractor visits. Act as main point of contact for office and site facilities issues, including waste management and correct disposal streams. Support operational projects with scheduling, communication, budget tracking and progress reporting. Health & Safety Maintain working knowledge of Health and Safety legislation and ensure compliance across the business. Support the implementation and monitoring of H&S and environmental policies, escalating policy-level decisions to senior management. Monitor machinery and equipment condition and coordinate preventative maintenance schedules. Conduct site safety and housekeeping checks, manage and review risk assessments and keep COSHH registers and MSDS documentation up to date for the full operational function of the site and service team. Finance Responsibilities Assist with month-end and year-end close, including preparing and posting journals, accruals and prepayments. Maintain the fixed asset register and calculate depreciation to ensure accurate accounting records. Reconcile balance sheet accounts monthly. Perform daily bank reconciliations, allocating receipts and payments. Produce monthly sales reports, complete sales reconciliation, and analyse invoice profitability. Manage accounts payable - invoice processing, supplier statement reconciliations, weekly payment runs and ad hoc payments. Process employee expense claims and company credit card expenses. Process credit notes, customer duty claims and miscellaneous invoices. Carry out credit control activities, including debt collection, statement distribution and resolving customer account queries. Set up new customer accounts and carry out credit checks for new and existing customers. Manage the finance mailbox, responding to internal and external finance queries. Complete Plastic Packaging Tax reporting and monitor reporting thresholds. Support internal and external audits with accurate records and supporting documentation. Coordinate fleet management and car leasing for engineers and the sales team. Provide general administrative support to the finance team and assist with ad hoc finance projects. About You We're looking for someone who enjoys variety, takes ownership of their workload and is comfortable managing multiple administrative and financial workstreams in parallel, with the opportunity to develop your HR, H&S, facilities and finance knowledge over time. You will ideally have: 3-5 years' experience spanning HR/facilities coordination and finance administration. Working knowledge of employment law and health & safety principles. Practical finance experience, including invoice processing, reconciliations and month-end support. Excellent organisational and time management skills, with the ability to manage multiple priorities in a fast-paced environment. Confident communicator with excellent interpersonal skills, in person, written and over the phone. A proactive and solutions-focused approach with strong attention to detail. Confidence working independently and using your own initiative. Proficient in Microsoft Office, particularly Excel. Reliable, with the ability to work effectively under pressure to prioritise and meet deadlines. Desirable Experience CIPD Level 3 or above (or currently studying). AAT qualification (or currently studying), or equivalent finance experience. Experience supporting recruitment and onboarding processes. Experience using Sage or similar accounting software. This is a full time position Monday - Friday 08.30am -17.00pm
West Midlands & Worcestershire Perm Hub
Telford, Shropshire
Shift Coordinator Location: Kings Norton Salary: £28,000 - £30,000 per annum Hours: Monday to Friday, 2:00pm - 10:00pm (Afternoon Shift) Pertemps are recruiting on behalf of a well-established manufacturing business for an experienced Shift Coordinator to join their production team in Kings Norton. This is an excellent opportunity for a motivated supervisor or team leader to join a fast-paced manufacturing environment where quality, teamwork and continuous improvement are at the heart of the operation.As Shift Coordinator, you will support the Shift Controller with the day-to-day running of the production department, ensuring production targets, quality standards and customer requirements are consistently achieved. You will lead and motivate a team of production operatives while maintaining a safe and efficient working environment.Key Responsibilities-Support the Shift Controller with the daily management of production operations.-Lead, motivate and supervise production operatives to achieve production and quality targets.-Ensure all Health & Safety procedures are followed at all times.-Allocate labour and resources effectively to meet production plans and customer demand.-Deliver shift briefings and communicate production priorities to the team.-Monitor operator performance, providing coaching, training and support where required.-Ensure production processes and work instructions are followed correctly.-Troubleshoot production issues and escalate maintenance concerns to minimise downtime.-Work closely with colleagues across shifts to ensure effective communication and smooth handovers.-Investigate quality concerns and support corrective actions and continuous improvement initiatives.-Assist with employee training, performance reviews and development.-Provide cover for the Shift Controller during periods of absence.The successful candidate will have:-Previous supervisory or team leadership experience within a manufacturing environment.-Ideally a minimum of three years' manufacturing experience, with paint, automotive or similar production experience advantageous.-Strong leadership and people management skills.-Excellent communication and organisational abilities.-A proactive approach to problem-solving and continuous improvement.-The ability to perform well in a fast-paced environment.-GCSE Maths and English (or equivalent).-A full UK driving licence.
Jul 27, 2026
Full time
Shift Coordinator Location: Kings Norton Salary: £28,000 - £30,000 per annum Hours: Monday to Friday, 2:00pm - 10:00pm (Afternoon Shift) Pertemps are recruiting on behalf of a well-established manufacturing business for an experienced Shift Coordinator to join their production team in Kings Norton. This is an excellent opportunity for a motivated supervisor or team leader to join a fast-paced manufacturing environment where quality, teamwork and continuous improvement are at the heart of the operation.As Shift Coordinator, you will support the Shift Controller with the day-to-day running of the production department, ensuring production targets, quality standards and customer requirements are consistently achieved. You will lead and motivate a team of production operatives while maintaining a safe and efficient working environment.Key Responsibilities-Support the Shift Controller with the daily management of production operations.-Lead, motivate and supervise production operatives to achieve production and quality targets.-Ensure all Health & Safety procedures are followed at all times.-Allocate labour and resources effectively to meet production plans and customer demand.-Deliver shift briefings and communicate production priorities to the team.-Monitor operator performance, providing coaching, training and support where required.-Ensure production processes and work instructions are followed correctly.-Troubleshoot production issues and escalate maintenance concerns to minimise downtime.-Work closely with colleagues across shifts to ensure effective communication and smooth handovers.-Investigate quality concerns and support corrective actions and continuous improvement initiatives.-Assist with employee training, performance reviews and development.-Provide cover for the Shift Controller during periods of absence.The successful candidate will have:-Previous supervisory or team leadership experience within a manufacturing environment.-Ideally a minimum of three years' manufacturing experience, with paint, automotive or similar production experience advantageous.-Strong leadership and people management skills.-Excellent communication and organisational abilities.-A proactive approach to problem-solving and continuous improvement.-The ability to perform well in a fast-paced environment.-GCSE Maths and English (or equivalent).-A full UK driving licence.
The opportunity This is a 6 month contract, starting ASAP, you need to have access to your own transport and be located within an hour of CO6. An established national logistics operation is looking for a highly organised Logistics Administrator to support its busy transport planning team. You will keep the administrative side of daily operations running smoothly, making sure drivers, field teams and planners have the information, bookings and support they need to deliver customer work effectively. This role does not involve planning or designing delivery routes. It is an excellent opportunity for someone with logistics, transport or fast-paced operational administration experience who would like to develop into a Transport Logistics Planner. The initial appointment is a six-month fixed-term contract, with the aim of progressing into a permanent Planner opportunity. What you'll be doing Provide day-to-day administrative support to the transport and logistics planning team. Book hotels, accommodation and ad-hoc travel for drivers and field-based colleagues. Prepare and update job information, work instructions, site-access details and customer requirements. Act as a communication link between planners, drivers, field teams, sales colleagues and operational managers. Monitor shared inboxes, calls and Teams messages, passing information to the appropriate colleague and following up actions. Maintain accurate records, trackers and operational systems, ensuring information is current and complete. Support the administration of vehicle availability, maintenance bookings, servicing, MOTs and reported defects. Assist with service-area charges, receipts, purchase information and other delivery-related administration. Help collate information for operational reports, customer updates and cost tracking. Respond professionally to routine customer and internal queries, escalating operational or planning decisions appropriately. Provide additional coordination support during busy periods and operational incidents. What we're looking for Experience in logistics, transport, fleet, scheduling or another busy operational administration environment. Excellent organisation and attention to detail, with the ability to manage several priorities at once. A confident communicator who can liaise professionally with drivers, colleagues, customers and suppliers. A calm, practical and proactive approach when plans change or urgent requests arise. Good Microsoft Office skills, particularly Outlook, Word and Excel, and confidence learning new systems. Reliable follow-through: you keep accurate records, chase outstanding actions and make sure tasks are completed. An interest in developing a longer-term career in transport and logistics planning. Useful, but not essential Experience supporting transport planners, drivers, field-service teams or time-critical deliveries. Awareness of drivers' hours, Working Time Directive requirements or fleet compliance. Experience booking accommodation and travel for a mobile workforce. What's on offer Salary of £32,000-£33,000, depending on experience. Monday-to-Friday working, 8am-6pm, with paid overtime opportunities available. A six-month fixed-term contract with the potential to progress into a permanent Transport Logistics Planner role. Structured exposure to transport operations and the opportunity to learn from an experienced planning team. 23 days' annual leave plus bank holidays, adjusted for the contract term. Company pension and access to additional benefits subject to eligibility. Important note The progression opportunity is a genuine aim of the appointment, but any permanent role will depend on successful performance during the contract, suitability for planning responsibilities and ongoing business requirements.
Jul 26, 2026
Contractor
The opportunity This is a 6 month contract, starting ASAP, you need to have access to your own transport and be located within an hour of CO6. An established national logistics operation is looking for a highly organised Logistics Administrator to support its busy transport planning team. You will keep the administrative side of daily operations running smoothly, making sure drivers, field teams and planners have the information, bookings and support they need to deliver customer work effectively. This role does not involve planning or designing delivery routes. It is an excellent opportunity for someone with logistics, transport or fast-paced operational administration experience who would like to develop into a Transport Logistics Planner. The initial appointment is a six-month fixed-term contract, with the aim of progressing into a permanent Planner opportunity. What you'll be doing Provide day-to-day administrative support to the transport and logistics planning team. Book hotels, accommodation and ad-hoc travel for drivers and field-based colleagues. Prepare and update job information, work instructions, site-access details and customer requirements. Act as a communication link between planners, drivers, field teams, sales colleagues and operational managers. Monitor shared inboxes, calls and Teams messages, passing information to the appropriate colleague and following up actions. Maintain accurate records, trackers and operational systems, ensuring information is current and complete. Support the administration of vehicle availability, maintenance bookings, servicing, MOTs and reported defects. Assist with service-area charges, receipts, purchase information and other delivery-related administration. Help collate information for operational reports, customer updates and cost tracking. Respond professionally to routine customer and internal queries, escalating operational or planning decisions appropriately. Provide additional coordination support during busy periods and operational incidents. What we're looking for Experience in logistics, transport, fleet, scheduling or another busy operational administration environment. Excellent organisation and attention to detail, with the ability to manage several priorities at once. A confident communicator who can liaise professionally with drivers, colleagues, customers and suppliers. A calm, practical and proactive approach when plans change or urgent requests arise. Good Microsoft Office skills, particularly Outlook, Word and Excel, and confidence learning new systems. Reliable follow-through: you keep accurate records, chase outstanding actions and make sure tasks are completed. An interest in developing a longer-term career in transport and logistics planning. Useful, but not essential Experience supporting transport planners, drivers, field-service teams or time-critical deliveries. Awareness of drivers' hours, Working Time Directive requirements or fleet compliance. Experience booking accommodation and travel for a mobile workforce. What's on offer Salary of £32,000-£33,000, depending on experience. Monday-to-Friday working, 8am-6pm, with paid overtime opportunities available. A six-month fixed-term contract with the potential to progress into a permanent Transport Logistics Planner role. Structured exposure to transport operations and the opportunity to learn from an experienced planning team. 23 days' annual leave plus bank holidays, adjusted for the contract term. Company pension and access to additional benefits subject to eligibility. Important note The progression opportunity is a genuine aim of the appointment, but any permanent role will depend on successful performance during the contract, suitability for planning responsibilities and ongoing business requirements.
Ocean Freight Export Coordinator Bradford 32,000 - 38,000 Career Progression We are recruiting for an experienced Ocean Freight Export Coordinator to join a growing Key Accounts team within a well-established international freight forwarder based in Bradford. This is a fantastic opportunity to work with major customers in a fast-paced environment, managing start-to-finish ocean export shipments while developing your career within a supportive and expanding logistics business. The Role Manage full-cycle Ocean Freight Export shipments Work closely with key accounts and major customers Coordinate bookings, documentation, and shipment progress Ensure a high level of customer service and operational accuracy What We're Looking For Strong Ocean / Sea Freight Export experience (start-to-finish) Previous experience working within an Export or Freight Forwarding operations team Cargowise experience (preferred) Excellent organisation and communication skills The Company A well-established multi-modal freight forwarder employing 100+ staff across: Ocean Freight Air Freight European Road Freight Customs Key Accounts They are known for delivering high-quality service, smart logistics solutions, and long-term customer relationships. Package 32,000 - 38,000 salary Monday - Friday 28 days holiday (increases with service) 5% pension contribution Bonus scheme Private health plan Excellent progression opportunities If you're an Ocean Freight Export professional looking for a role where you can work with key accounts and progress your career, we would love to hear from you. WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy
Jul 26, 2026
Full time
Ocean Freight Export Coordinator Bradford 32,000 - 38,000 Career Progression We are recruiting for an experienced Ocean Freight Export Coordinator to join a growing Key Accounts team within a well-established international freight forwarder based in Bradford. This is a fantastic opportunity to work with major customers in a fast-paced environment, managing start-to-finish ocean export shipments while developing your career within a supportive and expanding logistics business. The Role Manage full-cycle Ocean Freight Export shipments Work closely with key accounts and major customers Coordinate bookings, documentation, and shipment progress Ensure a high level of customer service and operational accuracy What We're Looking For Strong Ocean / Sea Freight Export experience (start-to-finish) Previous experience working within an Export or Freight Forwarding operations team Cargowise experience (preferred) Excellent organisation and communication skills The Company A well-established multi-modal freight forwarder employing 100+ staff across: Ocean Freight Air Freight European Road Freight Customs Key Accounts They are known for delivering high-quality service, smart logistics solutions, and long-term customer relationships. Package 32,000 - 38,000 salary Monday - Friday 28 days holiday (increases with service) 5% pension contribution Bonus scheme Private health plan Excellent progression opportunities If you're an Ocean Freight Export professional looking for a role where you can work with key accounts and progress your career, we would love to hear from you. WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy
Service Coordinator / Call Planner Location: Greater Manchester Salary: £25,900 Hours: Full Time Join a Growing Facilities Services Team An exciting opportunity has arisen for an organised, customer-focused Service Coordinator / Call Planner to join a well-established and rapidly growing business operating within the facilities and building services sector. This is a fast-paced role where you'll be at the heart of service delivery, coordinating engineers, managing customer requests, and ensuring service level agreements are consistently achieved. If you enjoy problem-solving, working in a busy environment, and being a key link between customers and operational teams, we'd love to hear from you. The Role As a Service Coordinator, you will play a critical role in supporting the delivery of planned and reactive maintenance services. Working closely with engineers, customers, suppliers, and internal stakeholders, you will ensure works are effectively scheduled, tracked, and completed within agreed timescales. This is an excellent opportunity for someone who thrives in a dynamic environment and enjoys balancing customer service, planning, and operational coordination responsibilities. Key Responsibilities Manage incoming service requests via email and client systems. Schedule and allocate reactive and planned maintenance works to field-based engineers. Monitor job progress and ensure service level agreements (SLAs) are achieved. Prioritise workloads to maximise engineer productivity and operational efficiency. Liaise with customers to provide updates, estimated attendance times, and job progress information. Coordinate planned preventive maintenance (PPM) visits and remedial works. Monitor outstanding jobs and ensure no works are left unattended or unactioned. Handle escalations and proactively follow up on outstanding work orders. Ensure accurate record keeping across internal systems. Coordinate specialist and multi-person attendance requirements. Escalate jobs that exceed agreed thresholds or require management intervention. Support the wider planning team and provide cover for colleagues when required. Maintain clear communication with operational teams, customers, and management. Contribute to the delivery of a high-quality customer experience at all times. About You To be successful in this role, you will have: Previous experience in a scheduling, planning, service desk, helpdesk, or coordination role. Excellent organisational and time management skills. Strong communication skills, both written and verbal. The ability to prioritise competing demands in a fast-paced environment. A proactive and solutions-focused approach. Excellent attention to detail and accuracy. Strong IT skills and experience working with service management systems. The ability to work effectively both independently and as part of a team. Experience within facilities management, maintenance, engineering, security, or building services would be advantageous but is not essential. What's on Offer? Competitive salary. Stable, full-time permanent opportunity. The chance to join a respected and growing organisation. Supportive team environment. Ongoing training and development opportunities. Career progression prospects within a thriving business. A varied and rewarding role where no two days are the same. Apply Today If you're a highly organised coordinator with a passion for delivering excellent customer service and keeping operations running smoothly, we'd love to hear from you.
Jul 26, 2026
Full time
Service Coordinator / Call Planner Location: Greater Manchester Salary: £25,900 Hours: Full Time Join a Growing Facilities Services Team An exciting opportunity has arisen for an organised, customer-focused Service Coordinator / Call Planner to join a well-established and rapidly growing business operating within the facilities and building services sector. This is a fast-paced role where you'll be at the heart of service delivery, coordinating engineers, managing customer requests, and ensuring service level agreements are consistently achieved. If you enjoy problem-solving, working in a busy environment, and being a key link between customers and operational teams, we'd love to hear from you. The Role As a Service Coordinator, you will play a critical role in supporting the delivery of planned and reactive maintenance services. Working closely with engineers, customers, suppliers, and internal stakeholders, you will ensure works are effectively scheduled, tracked, and completed within agreed timescales. This is an excellent opportunity for someone who thrives in a dynamic environment and enjoys balancing customer service, planning, and operational coordination responsibilities. Key Responsibilities Manage incoming service requests via email and client systems. Schedule and allocate reactive and planned maintenance works to field-based engineers. Monitor job progress and ensure service level agreements (SLAs) are achieved. Prioritise workloads to maximise engineer productivity and operational efficiency. Liaise with customers to provide updates, estimated attendance times, and job progress information. Coordinate planned preventive maintenance (PPM) visits and remedial works. Monitor outstanding jobs and ensure no works are left unattended or unactioned. Handle escalations and proactively follow up on outstanding work orders. Ensure accurate record keeping across internal systems. Coordinate specialist and multi-person attendance requirements. Escalate jobs that exceed agreed thresholds or require management intervention. Support the wider planning team and provide cover for colleagues when required. Maintain clear communication with operational teams, customers, and management. Contribute to the delivery of a high-quality customer experience at all times. About You To be successful in this role, you will have: Previous experience in a scheduling, planning, service desk, helpdesk, or coordination role. Excellent organisational and time management skills. Strong communication skills, both written and verbal. The ability to prioritise competing demands in a fast-paced environment. A proactive and solutions-focused approach. Excellent attention to detail and accuracy. Strong IT skills and experience working with service management systems. The ability to work effectively both independently and as part of a team. Experience within facilities management, maintenance, engineering, security, or building services would be advantageous but is not essential. What's on Offer? Competitive salary. Stable, full-time permanent opportunity. The chance to join a respected and growing organisation. Supportive team environment. Ongoing training and development opportunities. Career progression prospects within a thriving business. A varied and rewarding role where no two days are the same. Apply Today If you're a highly organised coordinator with a passion for delivering excellent customer service and keeping operations running smoothly, we'd love to hear from you.
Fintech Workplace Co-Ordinator (6-Month FTC) £ Pro-rata City Are you passionate about creating exceptional workplace experiences? We are seeking a proactive and organised Workplace Co-Ordinator to join a fast-paced, innovative fintech organisation on a 6-month fixed-term contract . This is an exciting opportunity to play a key role in ensuring the smooth day-to-day running of a modern office environment while supporting employees, visitors, and business operations. The Role As a Workplace Co-Ordinator, you will be responsible for delivering an outstanding workplace experience by overseeing office operations, facilities, health and safety, and workplace logistics. You'll work closely with internal teams and external suppliers to ensure the office remains welcoming, safe, and efficiently managed. Key Responsibilities Coordinate the day-to-day operations of the workplace, maintaining a safe, organised, and professional environment. Manage office supplies, inventory, facilities maintenance, repairs, and contractor relationships. Provide a first-class experience for employees, visitors, and clients, responding promptly to workplace enquiries and coordinating visitor access. Organise workplace logistics for new starter onboarding, internal events, training sessions, meeting room setups, and catering. Support Health & Safety compliance through workplace inspections, risk assessments, and maintaining accurate documentation. Work collaboratively with teams including People, Talent Acquisition, and senior leadership to provide operational and administrative support. About You You'll be an organised, approachable, and solutions-focused professional who enjoys working in a collaborative environment. We're looking for someone who has: 1-2 years' experience in facilities coordination, workplace operations, or office management, ideally within a fast-paced organisation. Excellent organisational skills with the ability to manage multiple priorities effectively. Strong communication and interpersonal skills, with a customer-focused approach. A proactive mindset and keen attention to detail. Experience supporting workplace events, onboarding, or office logistics. A basic understanding of Health & Safety requirements, or a willingness to develop knowledge in this area. What's on Offer 6-month fixed-term contract with a leading fintech organisation. Opportunity to work in a collaborative and innovative environment. Varied and engaging role with real responsibility from day one. Salary dependent on experience. Love Success is acting as an Employment Business in relation to this vacancy.
Jul 26, 2026
Contractor
Fintech Workplace Co-Ordinator (6-Month FTC) £ Pro-rata City Are you passionate about creating exceptional workplace experiences? We are seeking a proactive and organised Workplace Co-Ordinator to join a fast-paced, innovative fintech organisation on a 6-month fixed-term contract . This is an exciting opportunity to play a key role in ensuring the smooth day-to-day running of a modern office environment while supporting employees, visitors, and business operations. The Role As a Workplace Co-Ordinator, you will be responsible for delivering an outstanding workplace experience by overseeing office operations, facilities, health and safety, and workplace logistics. You'll work closely with internal teams and external suppliers to ensure the office remains welcoming, safe, and efficiently managed. Key Responsibilities Coordinate the day-to-day operations of the workplace, maintaining a safe, organised, and professional environment. Manage office supplies, inventory, facilities maintenance, repairs, and contractor relationships. Provide a first-class experience for employees, visitors, and clients, responding promptly to workplace enquiries and coordinating visitor access. Organise workplace logistics for new starter onboarding, internal events, training sessions, meeting room setups, and catering. Support Health & Safety compliance through workplace inspections, risk assessments, and maintaining accurate documentation. Work collaboratively with teams including People, Talent Acquisition, and senior leadership to provide operational and administrative support. About You You'll be an organised, approachable, and solutions-focused professional who enjoys working in a collaborative environment. We're looking for someone who has: 1-2 years' experience in facilities coordination, workplace operations, or office management, ideally within a fast-paced organisation. Excellent organisational skills with the ability to manage multiple priorities effectively. Strong communication and interpersonal skills, with a customer-focused approach. A proactive mindset and keen attention to detail. Experience supporting workplace events, onboarding, or office logistics. A basic understanding of Health & Safety requirements, or a willingness to develop knowledge in this area. What's on Offer 6-month fixed-term contract with a leading fintech organisation. Opportunity to work in a collaborative and innovative environment. Varied and engaging role with real responsibility from day one. Salary dependent on experience. Love Success is acting as an Employment Business in relation to this vacancy.
Reservations / Workplace Coordinator London HYBRID (2 days at home) Hours: Monday to Friday, 8:30am-4:30pm Reservations / Workplace Coordinator in London at a leading international professional services organisation who are seeking a polished and service-focused Workplace Coordinator to join their London team. The role will involve supporting internal and external customers in a fast-paced virtual environment through telephone, email and live chat. One day per week will typically be spent onsite, working alongside the local Workplace Experience team and supporting reception, visitors and meeting room operations. The working pattern may vary depending on business requirements, so flexibility will be important. Key Responsibilities Providing a warm, professional and high-touch service to internal and external customers Responding to enquiries through telephone, email and live chat Managing requests efficiently and directing enquiries to the appropriate department or resource Welcoming visitors and ensuring they receive a seamless arrival experience Supporting reception operations when working onsite Preparing conference and meeting rooms ahead of use Creating positive workplace experiences for employees, clients and guests Acting as a link between customers and Workplace Experience teams across different offices Collaborating with other departments to resolve requests smoothly Providing accurate information and updates throughout the customer journey Using initiative to assess situations and take appropriate action Taking ownership of team responsibilities and supporting colleagues during busy periods Building positive relationships with colleagues, visitors and internal customers Maintaining consistently high service standards across both virtual and onsite support Candidate Requirements Excellent written and verbal communication skills Strong customer service experience and a genuine desire to exceed expectations Confidence communicating by telephone, email and online chat The ability to remain calm and professional in a fast-paced environment Good judgement and the confidence to act without constant supervision A collaborative and flexible approach Strong attention to detail A high school diploma or equivalent qualification Previous Experience Experience in one or more of the following areas would be advantageous: Corporate reception or front of house Workplace or office services Hospitality or guest services Inbound customer service or contact centre support Technology-based customer support Administration within a professional services environment Fluency in English is required. Additional proficiency in German, French, Spanish or Italian would be advantageous but is not essential.
Jul 26, 2026
Full time
Reservations / Workplace Coordinator London HYBRID (2 days at home) Hours: Monday to Friday, 8:30am-4:30pm Reservations / Workplace Coordinator in London at a leading international professional services organisation who are seeking a polished and service-focused Workplace Coordinator to join their London team. The role will involve supporting internal and external customers in a fast-paced virtual environment through telephone, email and live chat. One day per week will typically be spent onsite, working alongside the local Workplace Experience team and supporting reception, visitors and meeting room operations. The working pattern may vary depending on business requirements, so flexibility will be important. Key Responsibilities Providing a warm, professional and high-touch service to internal and external customers Responding to enquiries through telephone, email and live chat Managing requests efficiently and directing enquiries to the appropriate department or resource Welcoming visitors and ensuring they receive a seamless arrival experience Supporting reception operations when working onsite Preparing conference and meeting rooms ahead of use Creating positive workplace experiences for employees, clients and guests Acting as a link between customers and Workplace Experience teams across different offices Collaborating with other departments to resolve requests smoothly Providing accurate information and updates throughout the customer journey Using initiative to assess situations and take appropriate action Taking ownership of team responsibilities and supporting colleagues during busy periods Building positive relationships with colleagues, visitors and internal customers Maintaining consistently high service standards across both virtual and onsite support Candidate Requirements Excellent written and verbal communication skills Strong customer service experience and a genuine desire to exceed expectations Confidence communicating by telephone, email and online chat The ability to remain calm and professional in a fast-paced environment Good judgement and the confidence to act without constant supervision A collaborative and flexible approach Strong attention to detail A high school diploma or equivalent qualification Previous Experience Experience in one or more of the following areas would be advantageous: Corporate reception or front of house Workplace or office services Hospitality or guest services Inbound customer service or contact centre support Technology-based customer support Administration within a professional services environment Fluency in English is required. Additional proficiency in German, French, Spanish or Italian would be advantageous but is not essential.
Due to their continued success, our client is currently recruiting for an experienced Customs Clearance Coordinator to join their team to manage the end-to-end coordination of FCL and LCL deliveries. Skills & Experience Required: Previous experience within container logistics, freight forwarding, import operations or a similar transport environment Proven ability to coordinate both FCL and LCL import deliveries from port through to final destination Sound understanding of UK port operations, shipping line procedures and associated container charges, including demurrage and quay rent Professional and courteous telephone manner with excellent customer service skills Strong written and verbal communication skills, with the ability to build positive working relationships High level of accuracy and attention to detail when processing bookings, documentation, delivery instructions and transport costs Competent user of Microsoft Office packages and role related software, including Destin8 and CNS You will be responsible for coordinating import deliveries, ensuring shipments are completed efficiently, on time and to the highest standards of customer service. Working closely with customers, hauliers, shipping lines and internal teams, you will help ensure the smooth day-to-day running of operations. Key Responsibilities: Plan and coordinate FCL and LCL import container deliveries from port to customer Schedule deliveries with customers and transport providers to meet operational deadlines Liaise with shipping lines to obtain container releases and resolve delivery queries Allocate work to approved hauliers, ensuring the best balance of cost and service Maintain accurate shipment records, transport costs and supplier information Monitor delivery progress and respond quickly to any delays or operational issues Keep customers informed with clear, timely updates throughout the delivery process Ensure all documentation and job costings are completed accurately and in line with company procedures In return, our client offers an excellent benefits package that rewards your contribution and supports your wellbeing. This includes 25 days' annual leave plus Bank Holidays (increasing with service), a generous 9% employer pension contribution, private healthcare cash plan, 24/7 GP access, employee discounts, life assurance, free on-site parking, regular social events and ongoing training within a supportive and experienced team.
Jul 26, 2026
Full time
Due to their continued success, our client is currently recruiting for an experienced Customs Clearance Coordinator to join their team to manage the end-to-end coordination of FCL and LCL deliveries. Skills & Experience Required: Previous experience within container logistics, freight forwarding, import operations or a similar transport environment Proven ability to coordinate both FCL and LCL import deliveries from port through to final destination Sound understanding of UK port operations, shipping line procedures and associated container charges, including demurrage and quay rent Professional and courteous telephone manner with excellent customer service skills Strong written and verbal communication skills, with the ability to build positive working relationships High level of accuracy and attention to detail when processing bookings, documentation, delivery instructions and transport costs Competent user of Microsoft Office packages and role related software, including Destin8 and CNS You will be responsible for coordinating import deliveries, ensuring shipments are completed efficiently, on time and to the highest standards of customer service. Working closely with customers, hauliers, shipping lines and internal teams, you will help ensure the smooth day-to-day running of operations. Key Responsibilities: Plan and coordinate FCL and LCL import container deliveries from port to customer Schedule deliveries with customers and transport providers to meet operational deadlines Liaise with shipping lines to obtain container releases and resolve delivery queries Allocate work to approved hauliers, ensuring the best balance of cost and service Maintain accurate shipment records, transport costs and supplier information Monitor delivery progress and respond quickly to any delays or operational issues Keep customers informed with clear, timely updates throughout the delivery process Ensure all documentation and job costings are completed accurately and in line with company procedures In return, our client offers an excellent benefits package that rewards your contribution and supports your wellbeing. This includes 25 days' annual leave plus Bank Holidays (increasing with service), a generous 9% employer pension contribution, private healthcare cash plan, 24/7 GP access, employee discounts, life assurance, free on-site parking, regular social events and ongoing training within a supportive and experienced team.
Product Specialist (Buying) Would suit Junior Buyer, NPD Coordinator or similar Competitive salary plus benefits Trafford - Hybrid Working - 2-3 Days Working from Home An exciting opportunity has arisen for an organised and proactive Product Specialist to join a growing and dynamic business. This is a fantastic opportunity for someone with experience in product management, project management or new product development coordination who enjoys managing multiple projects and working collaboratively across different teams. You will play a key role in managing the end-to-end product launch process, ensuring products are delivered on time and to the highest standards while acting as the central point of coordination between internal departments and customers. The Role As a Product Specialist, you will oversee the full product lifecycle, from initial approval through to launch and eventual discontinuation. You will work closely with commercial, supply chain, operations and product development teams to ensure projects remain on track and stakeholders are aligned throughout the process. Key Responsibilities Lead and manage the critical path for product launches across assigned accounts Oversee the full product lifecycle from approval to launch and discontinuation Create internal product specifications and define detailed product requirements Produce costings based on briefs received from the Sales team Manage and track critical path plans, ensuring milestones are achieved Identify, escalate and resolve risks that may impact launch timelines Support product lifecycle management and end-of-life planning for discontinued products Manage product codes, price lists and discontinuation activities Create and manage artwork for product packaging, labels and supporting materials Conduct market research and product reviews to identify opportunities for improvement and innovation Coordinate and track product samples across multiple departments Manage product sign-off processes and ensure timely submission to customers Attend customer meetings and support product discussions and presentations Coordinate packaging trials and ensure products are packed to agreed specifications Respond to customer queries and build strong relationships with key stakeholders Support continuous improvement initiatives and contribute ideas to enhance processes and systems Provide cover for colleagues where required and support wider Product Management projects About You The successful candidate will have: Experience within product management, project management or new product development coordination Strong project management and organisational skills with the ability to manage multiple projects simultaneously Experience working with cross-functional teams, including commercial, operations, supply chain and development teams Excellent communication and stakeholder management skills Exceptional attention to detail, particularly when managing specifications and product data Strong problem-solving skills and a proactive approach to risk management Good systems and data management skills, ideally with exposure to PLM, CRM or ERP systems The ability to work independently and prioritise competing demands effectively Personal Attributes Highly organised and proactive A collaborative team player Commercially aware and customer focused Adaptable and comfortable working in a fast-paced environment Passionate about continuous improvement and process enhancement What's on Offer? A varied and fast-paced role with excellent exposure across the business The opportunity to work with a collaborative and supportive team Genuine opportunities for development and career progression If you're looking for a role where you can take ownership of projects, work cross-functionally and make a real impact on product delivery and innovation, we'd love to hear from you. Apply today via NJR Recruitment or call quoting the reference NJR16836 Please note: Due to a high volume of applications, if your CV does not reflect the essential requirements, or you answer 'no' to key screening questions, we may not be able to contact you.
Jul 26, 2026
Full time
Product Specialist (Buying) Would suit Junior Buyer, NPD Coordinator or similar Competitive salary plus benefits Trafford - Hybrid Working - 2-3 Days Working from Home An exciting opportunity has arisen for an organised and proactive Product Specialist to join a growing and dynamic business. This is a fantastic opportunity for someone with experience in product management, project management or new product development coordination who enjoys managing multiple projects and working collaboratively across different teams. You will play a key role in managing the end-to-end product launch process, ensuring products are delivered on time and to the highest standards while acting as the central point of coordination between internal departments and customers. The Role As a Product Specialist, you will oversee the full product lifecycle, from initial approval through to launch and eventual discontinuation. You will work closely with commercial, supply chain, operations and product development teams to ensure projects remain on track and stakeholders are aligned throughout the process. Key Responsibilities Lead and manage the critical path for product launches across assigned accounts Oversee the full product lifecycle from approval to launch and discontinuation Create internal product specifications and define detailed product requirements Produce costings based on briefs received from the Sales team Manage and track critical path plans, ensuring milestones are achieved Identify, escalate and resolve risks that may impact launch timelines Support product lifecycle management and end-of-life planning for discontinued products Manage product codes, price lists and discontinuation activities Create and manage artwork for product packaging, labels and supporting materials Conduct market research and product reviews to identify opportunities for improvement and innovation Coordinate and track product samples across multiple departments Manage product sign-off processes and ensure timely submission to customers Attend customer meetings and support product discussions and presentations Coordinate packaging trials and ensure products are packed to agreed specifications Respond to customer queries and build strong relationships with key stakeholders Support continuous improvement initiatives and contribute ideas to enhance processes and systems Provide cover for colleagues where required and support wider Product Management projects About You The successful candidate will have: Experience within product management, project management or new product development coordination Strong project management and organisational skills with the ability to manage multiple projects simultaneously Experience working with cross-functional teams, including commercial, operations, supply chain and development teams Excellent communication and stakeholder management skills Exceptional attention to detail, particularly when managing specifications and product data Strong problem-solving skills and a proactive approach to risk management Good systems and data management skills, ideally with exposure to PLM, CRM or ERP systems The ability to work independently and prioritise competing demands effectively Personal Attributes Highly organised and proactive A collaborative team player Commercially aware and customer focused Adaptable and comfortable working in a fast-paced environment Passionate about continuous improvement and process enhancement What's on Offer? A varied and fast-paced role with excellent exposure across the business The opportunity to work with a collaborative and supportive team Genuine opportunities for development and career progression If you're looking for a role where you can take ownership of projects, work cross-functionally and make a real impact on product delivery and innovation, we'd love to hear from you. Apply today via NJR Recruitment or call quoting the reference NJR16836 Please note: Due to a high volume of applications, if your CV does not reflect the essential requirements, or you answer 'no' to key screening questions, we may not be able to contact you.
