Customer Service Agent - Social Housing Repairs & Maintenance Full-Time, temporary 3-6 months Based in Kingston 12.50 - 13.00 per hour, 40 hour week Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! We are working with a leading, UK contractor to find an experienced and proactive Customer Service Agent to join their team, working on repairs and maintenance within social housing. This roles is a full time, temporary position, based in Kingston. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades For your chance of securing this fantastic role please apply online now, or call Meg on (phone number removed) for more information.
Jul 14, 2026
Seasonal
Customer Service Agent - Social Housing Repairs & Maintenance Full-Time, temporary 3-6 months Based in Kingston 12.50 - 13.00 per hour, 40 hour week Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! We are working with a leading, UK contractor to find an experienced and proactive Customer Service Agent to join their team, working on repairs and maintenance within social housing. This roles is a full time, temporary position, based in Kingston. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades For your chance of securing this fantastic role please apply online now, or call Meg on (phone number removed) for more information.
Repairs Administrator / Operations Administrator Slough / Windsor / Maidenhead area Permanent full-time (Monday to Friday 8am to 5pm) £27,000 - £32,000 depending on experience Hybrid (mix of home & office-based) Summary: Do you want to join a friendly, fast-paced team assisting in the coordination and management of repair works? Our client is looking for a Repairs Administrator / Operations Administrator to liaise with clients, trades teams and project managers to help ensure works projects run smoothly. Role: As a Repairs Administrator / Operations Administrator you will be assisting in in the diary management, procurement, compliance and health & safety administration of repairs projects, updating full details on the system, keeping accurate records, updating systems and working closely with project managers throughout the repairs process. Operations Administrator / Repairs Coordinator: We are looking for someone who is experienced in assisting in the coordinating repairs/maintenance/construction projects or has worked in a reactive/responsive maintenance environment (ideally for a contractor). You will need excellent verbal & written communication skills and be confident in learning new systems. Organisation and prioritisation skills are also essential for this role. You will also need good IT skills and be confident using learning new systems. Location: The ideal Repairs Coordinator / Works Scheduler will be based in or around the Slough, Maidenhead, Windsor area. There is free parking at the office. Ideally you need to be able to drive/have a vehicle as there is a potential office move in the future that may not be accessible by public transport. Package: £27,000 - £32,000 depending on experience 20 days holiday (plus bank holidays) Monday to Friday (8am to 5pm) Company pension plus bonus Apply below to join a progressive company, with a good team atmosphere who are well respected in the industry. If you think you have the relevant experience for this Repairs Coordinator / Works Scheduler / Operations Administrator role, please apply and provide a CV. By applying for the role, you will be sending us your personal data. Our Privacy Notice explains how we will use your personal data; this can be found on our website, or you can request a copy by email.
Jul 13, 2026
Full time
Repairs Administrator / Operations Administrator Slough / Windsor / Maidenhead area Permanent full-time (Monday to Friday 8am to 5pm) £27,000 - £32,000 depending on experience Hybrid (mix of home & office-based) Summary: Do you want to join a friendly, fast-paced team assisting in the coordination and management of repair works? Our client is looking for a Repairs Administrator / Operations Administrator to liaise with clients, trades teams and project managers to help ensure works projects run smoothly. Role: As a Repairs Administrator / Operations Administrator you will be assisting in in the diary management, procurement, compliance and health & safety administration of repairs projects, updating full details on the system, keeping accurate records, updating systems and working closely with project managers throughout the repairs process. Operations Administrator / Repairs Coordinator: We are looking for someone who is experienced in assisting in the coordinating repairs/maintenance/construction projects or has worked in a reactive/responsive maintenance environment (ideally for a contractor). You will need excellent verbal & written communication skills and be confident in learning new systems. Organisation and prioritisation skills are also essential for this role. You will also need good IT skills and be confident using learning new systems. Location: The ideal Repairs Coordinator / Works Scheduler will be based in or around the Slough, Maidenhead, Windsor area. There is free parking at the office. Ideally you need to be able to drive/have a vehicle as there is a potential office move in the future that may not be accessible by public transport. Package: £27,000 - £32,000 depending on experience 20 days holiday (plus bank holidays) Monday to Friday (8am to 5pm) Company pension plus bonus Apply below to join a progressive company, with a good team atmosphere who are well respected in the industry. If you think you have the relevant experience for this Repairs Coordinator / Works Scheduler / Operations Administrator role, please apply and provide a CV. By applying for the role, you will be sending us your personal data. Our Privacy Notice explains how we will use your personal data; this can be found on our website, or you can request a copy by email.
Repairs Planner Scheduler Swadlincote - Office based 16.90 - 18.86 Umbrella Temporary ongoing contract/ Temporary to permanent Do you have experience in planning/scheduling engineers? Sellick Partnership Ltd are currently recruiting for an experienced despatcher who will join our East Midlands based client on an initial temporary basis, with the potential for a permanent contract Daily duties of the Repairs and Maintenance Planner consists of: Utilising databases and CRM to scheduling works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals Understanding Construction skillsets and geographical locations to effectively book works for residents Following up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access Supporting the delivery of an excellent customer care service Responding to emergency property repairs in a calm manner Dealing with property maintenance complaints and referring to wider team Essential requirements of the Repairs and Maintenance Planner: Planning/Scheduling tradespeople in a Construction/NHS/New Build or Social Housing setting Used CRM systems and MS Office packages Experience dealing with reports and claims of Damp and Mould (Desired) If you believe that you are well suited towards the role of the Repairs and Maintenance Planner then please apply now, for more information please contact Ebony Simpson at the Sellick Partnership Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Jul 09, 2026
Contractor
Repairs Planner Scheduler Swadlincote - Office based 16.90 - 18.86 Umbrella Temporary ongoing contract/ Temporary to permanent Do you have experience in planning/scheduling engineers? Sellick Partnership Ltd are currently recruiting for an experienced despatcher who will join our East Midlands based client on an initial temporary basis, with the potential for a permanent contract Daily duties of the Repairs and Maintenance Planner consists of: Utilising databases and CRM to scheduling works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals Understanding Construction skillsets and geographical locations to effectively book works for residents Following up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access Supporting the delivery of an excellent customer care service Responding to emergency property repairs in a calm manner Dealing with property maintenance complaints and referring to wider team Essential requirements of the Repairs and Maintenance Planner: Planning/Scheduling tradespeople in a Construction/NHS/New Build or Social Housing setting Used CRM systems and MS Office packages Experience dealing with reports and claims of Damp and Mould (Desired) If you believe that you are well suited towards the role of the Repairs and Maintenance Planner then please apply now, for more information please contact Ebony Simpson at the Sellick Partnership Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
