456 jobs found

Complaints & FOI Business Support Officer Location: Bexleyheath (Hybrid Working) Office Attendance: 2 days per week (typically Tuesdays and Wednesdays) central Bexleyheath Home Working: 3 days per week Start Date: Immediate Start Available Contract: Ongoing Temporary Assignment Pay Rate: £15.68 per hour PAYE Hours: Monday to Friday, 8:48am - 5:00pm About the Role We are recruiting for a Complaints & FOI Business Support Officer to join a busy Local Authority team based in Bexleyheath on an ongoing temporary basis. This is an excellent opportunity for an experienced business support professional with previous experience handling complaints, Freedom of Information (FOI) requests, member enquiries, case management systems, and data redaction processes . The successful candidate must have relevant experience in the duties outlined below and be able to start immediately. Key Responsibilities Logging complaints, Freedom of Information (FOI) requests and Member Enquiries onto the Council's case management system, iCasework . Allocating cases to the relevant service areas for investigation and response. Monitoring and tracking due and overdue cases on a weekly basis. Supporting the Council in meeting statutory deadlines and performance targets. Maintaining accurate records and updating case management systems. Redacting Children's Social Services Subject Access Requests (SARs). Ensuring all third-party personal data is removed in line with data protection requirements. Preparing files for review by Social Workers prior to release. Providing high-quality administrative and business support to the Complaints and Information Governance function. Essential Requirements Previous experience processing and managing complaints and FOI requests . Experience working with case management systems (iCasework experience highly desirable). Knowledge of Subject Access Requests (SARs) and document redaction processes. Strong administrative and organisational skills. Excellent attention to detail, particularly when handling sensitive and confidential information. Ability to monitor workloads, track deadlines and manage competing priorities. Experience gained within a Local Authority, Public Sector, Information Governance, Complaints, FOI, or Business Support environment . Applications will only be considered from candidates who have relevant experience in complaints handling, FOI administration, case management and/or SAR redaction.

Job Title: Property Advisor Location: Ealing, W5 2HL - Full time office based - Includes travel around borough Hourly rate £22.02 PAYE / £28.71 Umbrella per hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start We are seeking an experienced Property Advisor to support the successful turnaround and letting of void properties across Ealing. This is a field-based role requiring regular travel between properties, so a car user is preferred . About the Role You will play a key role in preparing void properties for re-let, working closely with Housing, Allocations and Repairs teams to ensure homes are let quickly and efficiently. You will be responsible for conducting property viewings, completing tenancy sign-ups and providing excellent customer service to prospective tenants. Key Responsibilities Arrange and conduct viewings of void properties. Complete tenancy sign-ups in line with council procedures. Promote available properties and support applicants through the lettings process. Liaise with Allocations, Housing Officers, Surveyors and contractors to progress voids. Maintain accurate property and tenancy records using housing management systems. Manage property keys and access arrangements. Support vulnerable residents and liaise with relevant agencies where required. Ensure properties meet lettable standards and all compliance requirements. Essential Requirements Previous experience carrying out viewings and sign-ups of void properties within a housing association, local authority or social housing environment. Strong understanding of the voids and lettings process. Excellent customer service and communication skills. Ability to work independently and manage a busy workload. Good IT skills, including Microsoft Office and housing management systems. Experience maintaining accurate records and meeting performance targets. Desirable Requirements Knowledge of social housing legislation and tenancy management. Experience working with vulnerable residents. Housing qualification (CIH, HNC/HND Housing or equivalent). Additional Information A car user is preferred due to the requirement to travel regularly between properties across Ealing. Full UK driving licence desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it. We are looking for a skilled Maintenance Assistantwith a passion for making a difference to others. You'll be working Monday - Friday from 9:00am - 5:00pm (38.5) hours a week in a mental hospital that provides an emergency admissions service across two acute wards. At Cygnet, our perks go way beyond pension schemes and excellent professional development. You'll also enjoy shopping, travel and leisure discounts - as well as a range of healthcare and financial benefits - to support you to be happy both in and out of work. With us, you'll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive. Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people. Your Day-to-Day .• Effectively manage the performance of the external contractors providing hard and soft facilities management services (Including Planned preventative maintenance, small works & capital projects, security, pest control, grounds and garden maintenance, window cleaning, waste management) to Cygnet Hospital Harrogate.• To support the Hospital Manager with collation of information for all statutory returns such as Controls assurance standards and H&S risk assessment audits.• Prepare briefs, specification of works, environmental reports and local operational manuals to ensure adequatetraining for stakeholders in the operation of the building.• Ensure compliance with the Company's legal duties under Construction & Design Management Act 1994, Fire precautions Act, Health and Safety at work act, RIDDOR, COSHH, Water regulations, Workplaces (health and safety and welfare) regulations 1992, Control of asbestos regulations, Electricity at work, Lifts and other• The post holder will support the Hospital manger in his/ her role as lead Emergency planning liaison officer in the development and co-ordination of all aspects of major incident and emergency planning for the Hospital. The post holder will also facilitate and support the Company's response to major incidents and emergencies.• Ensure that the facilities function is managed within agreed delegated budgets, ensuring efficient and effective systems and procedures to enable close monitoring.You are • Experienced in the management of Facilities and services• Willing to travel & hold a full valid driving licence• Able to communicate at all levels & record detailed, accurate maintenance information• Experienced in the management of teams.Why Cygnet? We'll offer you £13.15 per/hour • Strong career progression opportunities• Expert supervision & support• Employee referral scheme• Pension scheme• Cycle to work scheme & employee discount savingPlease note: successful candidates will be required to undergo an enhanced DBS check. What next? If you care about making a difference - we want to talk to you. Click the button to apply

Permanent, Full Time (37 hours per week) Searching for a dynamic and flexible employer? Look no further than GCH. We trust our colleagues and empower them to deliver how it works best for our customers. We're now seeking a Management Accountant - Revenue to act as the finance lead for our Property Care, Neighbourhood Management, Customer Experience and Back Office teams. In this key role, you'll provide financial leadership and insight, ensuring services are effectively managed through robust budgeting, forecasting, reporting and financial performance monitoring. Working closely with operational managers, you'll deliver regular financial updates, provide support and constructive challenge on performance against budget. You'll play a central role in the production of monthly management accounts and annual budgets, working alongside the Financial Reporting Manager to ensure timely and accurate financial information. You'll be responsible for maintaining the integrity of financial records, ensuring reconciliations are completed and issues resolved promptly. You'll also drive continuous improvement by developing and enhancing reporting from our finance systems to improve the quality, accuracy and timeliness of management information. As part of the role, you'll line manage and mentor the Finance Officer - Reporting, supporting their development and ensuring the delivery of high-quality financial reporting. We'd like you to have Either Fully Qualified Accountant or studying to be a Fully Qualified Accountant. Proven experience of delivering management accounts with clear, detailed analysis. Experience of working closely with in-house operational teams. Proven experience of effective leadership, performance management and communication skills. Knowledge of group structures and proven experience of inter-company transactions. Knowledge of social housing regulation and compliance or understanding of the issues of working in a regulated environment. Have knowledge of the latest account standards/financial SORPs Experience of system upgrades would be beneficial Closing Date: 20th July 2026. GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

The Role On behalf of our client, we are seeking a Quality Officer to join the team in Bristol on a 12-month fixed-term contract . The role focuses on conducting control and assurance reviews to support fair, compliant outcomes for clients and customers in line with FCA regulations and internal policies. Reporting to the Senior Operational Governance and CI Manager, the Quality Officer uses data-led exception monitoring to shape audit activity and support continuous improvement across the business. Responsibilities will include Conduct exception-based audits using data-driven anomalies, outliers and risk indicators. Deliver insight-led reviews that reflect real-world performance and customer outcomes. Provide clear, actionable feedback to operational teams and escalate systemic issues with supporting data. Identify root causes of errors and recommend appropriate corrective actions. Contribute to the development of audit templates and control criteria. Support ad-hoc tasks and projects as required. Create and distribute a quarterly blog highlighting key trends and quality insights. Participate in quality audit calibrations to ensure consistency across the team. The Person: Our client is looking for a meticulous, self-motivated individual who is passionate about delivering fair outcomes for customers, particularly vulnerable customers. The successful candidate will be a confident team player with a practical, client-focused approach. Excellent attention to detail and accurate record-keeping. Strong communication and collaboration skills. Basic proficiency with common computer applications. Excellent IT Skills The Salary £28,800 - £30,000 The Contract: 12 month fixed term contract The Hours Monday to Friday 9am - 5pm The Location Bristol (Central Bristol, no car parking) with hybrid working The Benefits 25 days annual leave, increasing to 30 days with length of service. Private medical insurance. Flexible benefits scheme. Hybrid working

Marks Consulting Partners are currently looking for a Community Safety Lead Officer to work with one of our Local Authority clients in Hertfordshire. What the Job Will be Doing Leading the delivery of Community Safety and ASB services across the borough Developing and implementing Community Safety strategies and delivery plans in partnership with key stakeholders Building strong relationships with Police, Probation, Fire Service, Health, Social Care and other partner agencies to reduce crime, ASB and community harm Managing and supporting Community Safety Officers, ensuring workloads, performance and service standards are met Overseeing complex anti-social behaviour cases, providing guidance on investigations, enforcement action and legal processes Representing the organisation at partnership meetings, community forums and resident engagement events Using intelligence and performance data to identify trends, improve services and inform policy development Responding to complaints, enquiries and referrals from residents, elected members and partner organisations Promoting resident engagement and ensuring customer feedback is used to shape service improvements Supporting compliance with the Regulator of Social Housing Consumer Standards and Complaint Handling Code Preparing reports, reviewing policies and driving continuous service improvement across Community Safety and Enforcement Supporting staff development through coaching, one-to-one meetings, appraisals and training What You Will Need Experience leading Community Safety, ASB or Enforcement services within a Local Authority or Housing environment Strong knowledge of anti-social behaviour legislation, enforcement powers and community safety practices Experience managing staff, workloads and performance in a target-driven environment Ability to manage complex ASB cases and work effectively with multi-agency partners Excellent communication, negotiation and stakeholder management skills Experience developing policies, procedures and service improvement initiatives Strong analytical skills with the ability to interpret performance data and produce reports Knowledge of safeguarding, resident engagement and regulatory compliance Ability to build effective working relationships with internal teams and external agencies

Grade: 7 Salary: £26,348 per annum Position type: Full time, 37.5 hours per week, Permanent (Flexible working considered) Responsible to: Stewardship & Research Officer Direct reports: N/A Location: Remote (UK only) or based in our HQ in Truro (hybrid working, mix of office and home). Occasional travel within the UK will be required. ROLE PURPOSE: This role sits at the heart of our Philanthropy and Partnerships team and is essential to making ShelterBox's life-saving work possible. You'll help us build and nurture relationships with major donors, corporate partners, trusts, and foundations - ensuring every supporter feels connected, valued, and inspired by the impact they make. No two days will be the same. You'll coordinate tailored communications, events, and stewardship activities that bring donors closer to our mission. You'll keep our systems and processes running smoothly and support everything from emergency appeals and prospect research to crafting compelling proposals and coordinating engagement opportunities. Every task you take on will help families receive emergency shelter when disaster strikes. WHO ARE WE LOOKING FOR? We're looking for someone enthusiastic, proactive, and passionate about making a difference. You'll thrive in a dynamic environment, enjoy working collaboratively, and take pride in delivering exceptional experiences for supporters. This role is for you if you have strong organisation skills, and are comfortable prioritising tasks and meeting deadlines. We're looking for someone who is great at using their initiative and enjoys solving problems. Our ideal candidate will have strong communication skills - both written and verbal - and will be comfortable with data and systems, including CRM management. This is a perfect opportunity for someone looking to build their understanding of high-value fundraising, humanitarian work, and someone motivated by a desire to have a real and lasting impact. DUTIES WILL INCLUDE BUT NOT BE LIMITED TO: Deliver exceptional stewardship: Support the creation and delivery of tailored communication and engagement plans that make high-value partners and supporters feel connected to ShelterBox and inspired to continue their support. Lead on donor communications: Coordinate, write, and design our monthly newsletter for major donors and partners, ensuring it is informative and engaging. Support emergency appeals: Assist in producing timely, compelling communications during emergency responses, connecting them directly to ShelterBox's impact. Prospect research: Work with the Stewardship and Research Officer to identify and research potential new partners and donors. Event coordination: Help plan and deliver engagement events for high-level audiences, ensuring memorable experiences for attendees. Corporate engagement: Assist the Corporate Partnerships Officer in delivering unique engagement products for corporate partners, such as our . Trust fundraising: Support the Trusts and Foundations Manager with writing proposals for smaller trusts, bringing ShelterBox's work to life for potential supporters. Data and CRM management: Keep our CRM database (Microsoft Dynamics) accurate and up to date, manage data cleaning, and ensure compliance with Data Protection regulations. Process improvement: Maintain and update team processes to ensure efficiency and best practice. Insight and reporting: Work with the Stewardship and Research Officer to gather and analyse data on fundraising performance and donor experience. Financial processes: Ensure finance and procurement tasks are completed accurately and on time. Compliance and learning: Stay up to date with fundraising legislation and codes of practice and seek opportunities for peer learning and development. Professional communication: Handle correspondence and communicate confidently with supporters by phone, email, and in person. Team collaboration: Provide general administrative support and foster strong relationships across the Philanthropy and Partnerships team and wider organisation. Represent ShelterBox: Act as an ambassador for our values and mission at all times. Other duties: Undertake reasonable tasks as required to support the team's success.

Belmont Recruitment are currently looking for a Business Support Officer to join Cheshire East Council's Planning Team on an initial 3 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday. Key Duties: Provide comprehensive administrative and business support to the Planning Service. Respond to enquiries from members of the public, elected members, developers and internal colleagues via telephone, email and in person. Manage correspondence, complaints and service requests, ensuring they are handled professionally and efficiently. Organise meetings, prepare agendas, take accurate minutes and monitor follow-up actions. Produce reports, performance data and management information to support service delivery. Raise invoices, purchase goods and maintain accurate records and databases. Support managers with performance monitoring and administrative projects. Ensure all records are maintained accurately and confidentially. Work collaboratively with colleagues to continuously improve processes and customer experience. Requirements: Previous experience in an administration, business support or customer service role. Excellent organisational skills with the ability to manage competing priorities and meet deadlines. Strong communication skills and confidence dealing with a wide variety of customers and stakeholders. Please reply with an up to date CV ASAP if this role would be of interest to you.

Global Highland is delighted to be recruiting on behalf of one of the Highlands' most ambitious and community-focused organisations. This is far more than a traditional sales role. It's an opportunity to build genuine relationships, become part of local communities and play a key role in delivering a service that has a real and lasting impact on people's everyday lives. If you're someone who enjoys meeting new people, understands rural communities, and thrives on building trust rather than delivering sales pitches, this could be the perfect role for you. You'll spend your time out in the communities of Argyll, Fort William and Lochaber, attending local events, visiting businesses, speaking with residents and community groups, and becoming a familiar face across the region. You'll have the opportunity to make a meaningful difference while representing an organisation that is committed to improving connectivity and supporting the future of rural Scotland. The Role A significant amount of preparation has already been completed. Communities have been researched, key contacts identified and opportunities mapped out. Now, we're looking for someone to bring those plans to life. This is a field-based role where your success comes from building relationships, understanding local needs and becoming a trusted presence within the communities you serve. From village halls and community councils to agricultural shows, local businesses, sports clubs and caf s, you'll be engaging with the people who know their communities best and helping ensure future investment reflects what local people genuinely need. Key Responsibilities Build strong relationships across communities throughout Argyll, Fort William and Lochaber. Attend local events, shows, meetings and community gatherings. Engage with residents, businesses, community groups and local stakeholders. Identify trusted community voices and develop lasting relationships. Promote services in a consultative and community-focused way. Understand local needs and provide valuable feedback to the wider business. Plan and manage your own diary and travel schedule effectively. Deliver commercial objectives through meaningful community engagement. About You You'll be someone who genuinely enjoys meeting people and building rapport. You'll ideally have: Previous experience in a customer-facing, sales, business development or community engagement role. Excellent communication and relationship-building skills. A natural ability to listen and understand people's needs. Confidence working independently and managing your own workload. Strong organisational and time management skills. A proactive, self-motivated approach. An understanding of rural communities and what matters to the people who live there. A full UK driving licence and the willingness to travel extensively throughout the West Highlands. If you already know the local communities, understand how they work and enjoy becoming part of them, you'll be at a real advantage. Whether it's knowing who organises the local gala, where people naturally gather, or who the community turns to for advice, your local knowledge and ability to build trust will make all the difference. What's on Offer? Company vehicle and fuel card. A genuinely varied, field-based role where no two days are the same. The opportunity to make a positive impact within rural communities. Autonomy to manage your own diary while receiving ongoing support. A collaborative and supportive working environment. Competitive salary with performance-related incentives. The chance to join an organisation making a real difference across the Highlands. If you're passionate about people, enjoy working out in the community, and want a role where your relationships can make a lasting impact, we'd love to hear from you.

Adecco are recruiting on behalf of the London Borough of Newham for a Contract and Compliance Officer to join the Housing Needs / Temporary Accommodation Service within the Inclusive Economy & Housing Directorate. Job Title: Contract and Compliance Officer Location: London Borough of Newham Contract Type: Temporary Working Pattern: Hybrid Rate: 21.91 per hour (PAYE) or 28.57 per hour (Umbrella) This role sits within the Assurance and Compliance team and plays a key part in ensuring that temporary accommodation provided to homeless households meets contractual, legal and safety standards. You will be responsible for managing supplier relationships, monitoring compliance, and ensuring high-quality service delivery in line with Council policies and relevant legislation. Key Responsibilities Manage contracts with suppliers providing temporary accommodation, ensuring compliance with the Temporary Accommodation Supplier Agreement Procure and assess offers of temporary accommodation through compliant routes to market Carry out pre- and post-inspections of properties, including photographic evidence and written reports Validate statutory compliance documentation (Gas Safety, Electrical Safety, EPC, Fire Risk Assessments, Legionella) Investigate complaints relating to property conditions, including damp and mould, and ensure timely resolution Work closely with managing agents to agree and monitor required works and improvements Maintain accurate records using housing systems such as Northgate and Adam Housing Contribute to reports, performance monitoring, and responses to enquiries from senior stakeholders, councillors, and the Mayor's office Support enforcement of occupancy standards and ensure appropriate action is taken where necessary Attend meetings and occasionally work outside normal hours to meet service demands About You Experience in contract management, compliance, or housing/property services Strong knowledge of housing legislation, including the Housing Act 1996, Building Safety Act, and health & safety regulations Experience conducting property inspections and identifying defects, including damp and mould issues Understanding of working with vulnerable residents within a housing needs environment Proven ability to manage supplier relationships and work within a contract compliance framework Strong analytical skills with experience producing reports and interpreting data Excellent communication skills with the ability to engage effectively with stakeholders at all levels Ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment Proficient in IT systems and case management databases If you have the skills and experience to ensure high standards in temporary accommodation and are looking for your next opportunity, we would love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Support Services Team Leader We're currently partnering with a respected charity and supported housing provider that delivers accommodation and tailored support to vulnerable adults, including individuals from the veteran community. They are now looking for a Team Leader - Support Services to join their team in Fulham and help lead the day-to-day delivery of person-centred support across their schemes. This is a fantastic opportunity for someone with experience in supported housing or social care who is ready to step into, or continue developing within a leadership role while still maintaining a close connection to frontline support. Hours: 35 per week Duration: 2 months temporary Rate: DOE Key duties: • Lead and support a team of Community Support Officers to deliver high-quality support services • Oversee support planning, risk assessments and move-on plans to promote independence • Maintain a small caseload, supporting residents with complex or urgent needs • Work closely with housing colleagues to help residents sustain their tenancies • Build strong relationships with external partners including health, social care and voluntary organisations • Encourage resident engagement and participation in activities, services and community initiatives • Monitor service delivery, outcomes and key performance indicators • Ensure services operate in line with safeguarding, regulatory and organisational standards • Support staff development through coaching, supervision and performance management The successful candidate will have: • Experience working in supported housing, homelessness, mental health or a similar environment • Experience managing or supervising staff teams • Strong knowledge of person-centred support planning and risk assessments Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

The Avenues Group, is a place where people smile, laugh and grow - and achieve extraordinary things. We have an exciting opportunity for a People Experience Officer to join our People Experience team based at our Head Office in Sidcup. The role on offer is full time at 37 hours per week, on a hybrid basis, meaning the successful candidate(s) will work a portion of their hours from home and some from Sidcup and other regional offices across the Group. Discussions regarding flexibility are always welcome, so please enquire if this is you. The successful candidate(s) will be joining an established vibrant team who have recently shifted from a pure Employee Relations focus to a People Experience Focus. The role and duties as detailed in the role profile will be subject to some adjustments in the coming months. The responsibilities within this role include: To provide the day to day employee relations activity; providing accurate, effective and timely advice to managers and employees Provide support to managers in the management of absence related to ill health (short and long term) Act as a one stop shop for all disciplinary, performance management and grievance cases To act as HR Advisor to Conduct and Capability hearings, providing specialist advice and guidance to all parties in the process Support managers in the production of bespoke letters for complex case matters Provide support with consultation in relation to Group activities such as but not limited to; incoming and outgoing TUPE transfers and Terms and Conditions changes Provide support with small scale consultation in relation to restructure and / or redundancies arising out of service closure / service provision change To assist in the development and delivery of People Experience learning and development initiatives to employees in the Group and Subsidiaries To assist the People Experience Manager in the planning and implementation of new initiatives, attending project groups when necessary, to ensure the delivery of People Experience requirement to project deadlines Responsibility for the administrative tasks associated with case management undertaken predominantly by local administrators but occasionally by this role. This includes the production of standard letters and collation of information relating to investigations and hearings. What we are looking for in the right candidate: Use of HR Information Systems to record and report on information Case management and advisory work Dispute settlement/management Demonstrable and working understanding of UK Employment Law Experience of Providing an Employee Relations / HR Advisory Service to internal managers and employees on Employee Relations matters Experience of managing conduct, grievance and performance cases Knowledge and experience of Microsoft 365, including the use of MS Teams, MS Outlook, MS Word, MS Excel and MS PowerPoint Hold, be working towards or be willing to work towards a relevant professional qualification / or demonstrable experience Negotiation / conflict management Ability to prioritise workloads with a number of conflicting demands Ability to communicate to a good standard of English both written and orally Travel is required for this role to other offices and at times, services. Please refer to the role profile for full requirements of experience, skills and knowledge needed to be considered for this role. Benefits you can expect! Flexible working including working from home. Paid annual leave (pro rata). Access to high quality training that supports your career development. Free and confidential 24/7 access to the health portal and employee assistance programme. Contributory pension scheme with life assurance. Recommend a friend scheme. And more. Don't miss out on this great opportunity - we are looking forward to hearing from you today! As part of our commitment to the "Disability Confident Scheme", candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage. Please contact the Recruitment Team if you have any questions. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Purpose Temporary Accommodation Officer Temporary Accommodation Officer To provide effective day to day housing management for temporary accommodation owned or directly managed by the Council, ensuring properties are safe, well maintained, and compliant with all relevant legislation, policies and standards. To maintain high property standards by carrying out inspections, investigations and follow up actions in response to complaints, repairs issues, damp and mould concerns, anti social behaviour, and tenancy/licence breaches. The postholder ensures that issues are resolved promptly through direct action, coordination with contractors, and enforcement of tenancy/licence terms. To work closely with internal teams, partners and statutory agencies to ensure that breaches of tenancy/licence agreements are identified early, addressed appropriately and escalated when necessary, using all available enforcement tools to protect residents and the Council. To deliver a resident focused service by providing clear communication, practical support, and a strong presence within temporary accommodation settings, ensuring that households feel supported, listened to and safe throughout their stay. The role plays a pivotal part in helping residents stabilise and prepare for their move into a safe and sustainable settled home. Deliver a specialist aspect of service delivery, which engages customers / stakeholders and enables them to make effective use of the service. Temporary Accommodation Officer The service is delivered to the quality, organisational and professional standards required Customer / stakeholder expectations are managed in relation to what can be delivered. The service meets organisational requirements and reflects customer / stakeholder requirements / needs, within organisational constraints. Maintain all required records and information. Analyse and interpret complex information, for input into reports. Procedures are adhered to and all information is correctly recorded and processed. Accurate, complete and relevant information / records / reports are provided for internal and/or external use. Develop specialist documents / materials / activities to support / promote the service area. All materials / activities are delivered to the required standards and timescales. Communications are clear, well planned and effectively targeted. Experience ? Experience delivering frontline housing management services, preferably in temporary accommodation, social housing or similar settings. ? Experience working directly with residents in a diverse, multi-cultural environment, including vulnerable or high-need households. ? Experience carrying out property inspections, identifying health and safety concerns and specifying or escalating necessary works. ? Experience managing tenancy/licence breaches, ASB, arrears or abandonment cases, including taking proportionate enforcement action. ? Experience handling complaints and repairs issues, including damp and mould, disrepair, contractor performance concerns and resident disputes. ? Experience working collaboratively with other services, including Repairs, ASB teams, Social Care, Environmental Health, Managing Agents and external partners. ? Experience maintaining accurate records on housing management systems, updating casework, inspections, contacts and actions in line with audit expectations. ? Experience supporting residents with housing-related advice, tenancy sustainment, safeguarding concerns or signposting to specialist agencies. Indicative Qualifications

Group Chief Revenue Officer (CRO) Location: Remote - USA or UK (International Travel Required) An exciting opportunity has arisen for a Group Chief Revenue Officer (CRO) to join a global RF technology group operating across advanced antenna, microwave and RF engineering solutions for defence, aerospace, government and commercial communications markets. The organisation designs and manufactures high-performance RF and microwave systems and antenna technologies used in mission-critical applications including communications, electronic warfare, surveillance, intelligence, maritime, aviation and space. Operating through a portfolio of international specialist engineering businesses, the group combines deep technical capability with strong innovation, R&D focus and proprietary IP development. Following continued global expansion and increased emphasis on cross-group collaboration, the business is seeking a highly entrepreneurial, commercially driven and results-focused executive to lead and unify global revenue strategy across the organisation. The CRO will be responsible for driving sustainable revenue growth, commercial excellence and strategic alignment across multiple international operating companies. The role exists to unlock the full commercial potential of the group by leading complex, multi-entity opportunities and ensuring a coordinated, disciplined and scalable approach to global sales execution. The successful candidate will act as the single point of accountability for major commercial opportunities across the group, ensuring effective pricing, governance, customer engagement and conversion into long-term profitable revenue. Working closely with the CEO and COO, the CRO will align commercial ambition with operational capability, ensuring global revenue performance is optimised through structured execution, strong leadership and data-driven decision-making. The role requires significant international travel across the USA, UK, Europe and other global regions, operating across time zones aligned with customers and internal stakeholders. Main Responsibilities of the Group Chief Revenue Officer (CRO): Define and execute the group-wide commercial and revenue strategy to deliver sustained global growth Drive improvements in pipeline velocity, conversion rates, deal size and margin through structured KPI management Embed a "one group" commercial approach, maximising cross-selling and upselling across all operating companies Design and implement a scalable global sales operating model across regional hubs and international markets Build and lead a high-performing global commercial organisation spanning sales, marketing and customer engagement functions Lead and coordinate complex, high-value multi-entity bids and strategic customer opportunities Oversee pricing strategy, commercial governance, deal approval and margin protection across all major opportunities Establish robust forecasting, reporting and CRM-driven performance frameworks for executive and board-level insight Drive alignment across all operating companies to ensure consistent commercial execution and account ownership clarity Identify and develop new market opportunities, strategic accounts and global revenue streams Support integration, acquisition and transformation activities where required to accelerate group growth Act as a key interface between commercial strategy and operational delivery in partnership with the COO Requirements of the Group Chief Revenue Officer (CRO): Proven experience in a senior commercial leadership or executive role within a fast-paced, growing technology or engineering organisation Strong background in RF, microwave, antenna systems, communications, defence, aerospace or highly technical manufacturing environments is highly desirable Demonstrated track record of driving revenue growth, commercial strategy and international sales performance Significant experience leading global or multi-entity commercial teams across multiple regions Strong understanding of go-to-market strategy, pricing, revenue operations and complex deal structures Experience managing large-scale enterprise customers and high-value strategic accounts Ability to operate at C-suite and board level with strong stakeholder influence and executive presence Strong financial and commercial acumen including forecasting, margin management and KPI-driven performance management Experience designing and scaling global sales operating models and leading transformational change Proven ability to manage complex, multi-stakeholder commercial environments within international group structures Strong customer-facing credibility with the ability to lead strategic engagements at senior level Experience working with CRM systems and revenue performance tools Strong communication, negotiation and leadership skills with the ability to operate in fast-moving, high-pressure environments Willingness to travel internationally on a regular basis Extensive leadership experience, including long term leardership of teams across multiple territories Degree qualified in Engineering, Business, Finance or related discipline (MBA advantageous) English language essential; additional languages advantageous Experience within defence/security regulated environments (ISO, CMMC, cyber security frameworks) desirable Working Pattern & Benefits: Remote position based in either the USA or UK Significant international travel across North America, Europe and other strategic regions Executive-level role reporting directly to the CEO and Board Opportunity to shape the commercial strategy of a global RF technology group High levels of autonomy and influence across multiple international businesses Competitive executive salary with annual bonus (up to three months' salary) Long-Term Incentive Plan(share options) Comprehensive healthcare and executive benefits package Strong long-term opportunity to build and lead a world-class global commercial organisation To apply for this Group Chief Revenue Officer (CRO) opportunity, please send your CV to Kishan Chandarana at Redline Group. 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6 MONTH TEMPORARY ROLE FOR AN IMS SUPPORT OFFICER - SHEFFIELD BASED - EASY BY PUBLIC TRANSPORT Do you have a passion for quality, compliance and continuous improvement? We're looking for an experienced IMS Support Officer to play a key role in supporting and developing our Integrated Management System (IMS), helping to maintain certification to ISO 9001, ISO 14001 and ISO 50001 standards. This is an excellent opportunity for someone with auditing, compliance or quality management experience who enjoys driving improvements, influencing stakeholders and supporting colleagues across a large operational environment. The Role You'll support the strategic and operational management of the Integrated Management System, ensuring processes remain compliant, effective and focused on continuous improvement. Key responsibilities include: Managing the internal audit programme across Quality, Environmental and Energy Management Systems Scheduling, conducting and documenting internal audits Managing the audit tracking system and monitoring improvement actions Supporting departments to implement corrective actions and close audit findings Assisting with external surveillance and re-certification audits Supporting the production of management reports, KPIs and performance data Facilitating and minuting management review meetings Developing and reviewing policies, procedures, manuals and guidance documents Delivering training sessions and toolbox talks Leading and supporting continuous improvement projects Mentoring and supporting a team of internal auditors Promoting best practice and driving operational improvements across the department About YouTo be successful, you'll have: Lead Auditor qualification in ISO 9001, ISO 14001 or ISO 50001 Experience managing internal audits and improvement programmes Strong understanding of compliance, governance and management systems Experience developing policies, procedures and operational documentation Ability to analyse information, identify opportunities for improvement and implement solutions Excellent organisational skills with the ability to manage multiple priorities Experience delivering training, coaching and mentoring colleagues Strong communication and stakeholder management skills Experience planning and delivering projects from initiation through to completion What's in it for you? Opportunity to influence and improve organisational performance Varied role offering a mix of auditing, compliance, project work and stakeholder engagement Supportive and collaborative working environment Professional development opportunities Competitive salary and benefits package If you're an experienced auditor or compliance professional looking to take the next step in your career and make a real impact through continuous improvement and operational excellence, we'd love to hear from you. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Karter Thomas Recruitment is delighted to be recruiting on behalf of our client for an experienced Compliance Manager to lead the delivery of landlord health and safety compliance across a diverse residential property portfolio. This is an excellent opportunity for a compliance professional with a strong background in social housing, property services, or asset management to take ownership of critical statutory compliance functions while leading a dedicated team and managing key contractor relationships. The Role You will be responsible for ensuring that all landlord health and safety obligations are effectively managed and delivered. You will lead a team of Compliance Officers and work closely with internal stakeholders, contractors, and regulatory bodies to ensure the organisation remains fully compliant with all relevant legislation and regulatory requirements. You will play a pivotal role in driving service excellence, continuous improvement, and customer-focused compliance delivery. Key Responsibilities Lead and manage the organisation's landlord health and safety compliance functions. Directly manage a team of: 5 (including Compliance Officers) Ensure compliance across key areas including: Gas Safety/Fire Safety/ Electrical Safety/ Asbestos Management/ Legionella and Water Safety/ Lifting Equipment Awaab's Law requirements Effectively manage compliance contracts, contractors, and service providers. Develop, monitor, and improve compliance programmes, systems, and procedures. Oversee audits, quality assurance processes, and regulatory reporting. Monitor compliance performance and provide regular reports to senior management and board-level stakeholders. Manage associated budgets and identify value-for-money opportunities. Lead procurement exercises for relevant contracts. Handle customer complaints and ensure effective resolutions are achieved. Work collaboratively with housing, support, finance, and leasehold teams to deliver high-quality services. Act as the organisation's subject matter expert on landlord health and safety compliance. Participate in an out-of-hours management rota as required. About You We are seeking an experienced compliance professional with a strong understanding of social housing legislation and landlord responsibilities. Essential Requirements Relevant professional qualification or equivalent experience. Proven experience leading a property services, compliance, or asset management function. Significant expertise in one or more of the following: Landlord Health & Safety Compliance Responsive Maintenance Planned Investment Programmes Extensive knowledge of housing, leasehold, property and health & safety legislation. Experience managing teams, contractors, and service performance. Strong contract management and budget management experience. Experience working within the social housing sector. Strong IT skills and experience using asset management and compliance systems. Desirable Experience using Open Housing Asset Management or a similar housing asset management system. Additional Information Enhanced DBS check required. Full UK driving licence and access to a vehicle may be advantageous depending on operational requirements. This role offers the opportunity to make a significant impact within a values-driven housing organisation committed to providing safe, high-quality homes and services for its residents. To apply or find out more, please contact Karter Thomas Recruitment today.

Lead TrustMark Through a Critical Next Chapter Strategic Leadership Commercial Resilience Transformation Stakeholder Confidence Entrepreneurial & Commercially Astute Are you ready to lead a purpose-driven national organisation through its next phase of growth, transformation and industry influence? Do you combine commercial acumen with a genuine commitment to consumer protection, quality standards and long-term societal impact? Can you inspire and empower senior leaders and colleagues, influence stakeholders at the highest levels, demonstrate an entrepreneurial approach, and balance public-interest objectives with commercial sustainability? TrustMark is seeking an exceptional Chief Executive Officer to lead the organisation through a period of change, challenge and renewed focus. This high-profile role calls for a commercially astute, credible and resilient leader who can balance public-interest responsibilities with commercial sustainability, strengthen organisational confidence and engage effectively with colleagues, partners, industry and government stakeholders. - The Role at a Glance: Role: Chief Executive Officer Location: Basingstoke - regular office presence required Salary: £150,000 - £160,000 Benefits: Executive Benefits Package, discretionary bonus and car allowance Reporting to: Board of Directors Direct Reports: 3 Organisation Size: c.80 employees Sector: Quality Assurance Consumer Protection Home Improvement Retrofit Built Environment Organisation: National Not-for-Profit Distribution Organisation Culture: Purpose-Driven Collaborative Commercially Minded Forward Thinking Transformational Your Background / Skills: Executive Leadership, Strategic Planning, Commercial Growth, Business Transformation, Digital Transformation, Stakeholder Engagement, Government Relations, Public and Private Sector Partnership Building, Organisational Development, Financial Sustainability, Governance, Consumer Protection, Trades, Utilities, Built & Construction, Energy. About TrustMark TrustMark is the only UK Government-endorsed quality scheme for home improvements ranging from kitchen and bathroom installations through to energy efficiency and low carbon measures and most things in-between. As a not-for-profit organisation, TrustMark exists to drive quality, confidence and consumer protection across the industry while supporting the long-term development of a safer, more sustainable built environment. Operating at the intersection of government, industry and consumers, TrustMark helps strengthen standards, improve trust and create positive outcomes across the home improvement, construction, energy efficiency and retrofit sectors. As the UK continues to focus on housing quality, energy efficiency, consumer protection and retrofit delivery, TrustMark has a significant opportunity to strengthen its role as a trusted national scheme and industry partner. We are now seeking a visionary, commercially minded and people-focused CEO to lead TrustMark forward, ensuring the organisation continues to deliver on its public-interest mission while building a resilient and financially sustainable future. The Opportunity Reporting to the Board, the CEO will lead TrustMark through its next challenging transformation and allow the individual to build and develop an exciting future for TrustMark. This is a high-profile leadership role requiring a commercially minded and purpose-driven executive who can navigate complex stakeholder environments, drive organisational change and build long-term sustainability. As TrustMark's principal ambassador, you will build trusted relationships across government, industry, regulators and commercial partners, ensuring the organisation remains influential, relevant and positioned for future growth. This is an opportunity for a leader who can bring vision, pace and clarity, inspiring confidence internally while strengthening TrustMark's impact across the sector. What You ll Be Responsible For: Strategic Leadership and Direction You will lead TrustMark s strategic evolution, working closely with the Board to shape a clear, ambitious and commercially sustainable future. Commercial Growth and Financial Sustainability You will drive the commercial agenda, strengthening TrustMark s financial position while protecting its purpose and credibility. Executive Leadership and Culture You will bring visible, energising leadership to the organisation, creating momentum and confidence through change. Governance, Board Engagement and Risk You will work effectively with an influential Board, combining strong executive leadership with sound governance and judgement. External Leadership and Stakeholder Influence You will act as TrustMark s principal ambassador, strengthening its voice, influence and reputation across the sector. About You: You will be a commercially astute, purpose-driven and transformational executive leader with the confidence, credibility and judgement to lead TrustMark through a significant period of change. You may come from construction, retrofit, energy efficiency, home improvement, the wider built environment or another regulated, consumer-focused sector. Experience from financial services or another highly regulated environment may also be relevant, particularly where it has involved consumer protection, risk, compliance, digital platforms or public trust. You will be entrepreneurial, practical and solutions-focused, with the ability to operate in a fluid policy and commercial environment. You will be comfortable with ambiguity, able to make decisions at pace and capable of balancing opportunity with appropriate governance and risk management. Just as importantly, you will be a visible and people-focused leader who can generate energy, build confidence and bring people with you. Naturally, whilst we d be keen to speak to candidates from construction, retrofit, energy, home improvement, or the wider built environment sector, we re also excited to hear from leaders across all sectors What You'll Bring Essential: • Proven CEO, MD or Executive leadership experience within a complex, multi-stakeholder environment • A strong track record of leading transformation, growth and organisational change • Commercially astute, with experience creating new revenue streams, partnerships or market opportunities • Strong strategic, financial and operational leadership capability • Experience working with influential boards and navigating complex governance environments • An engaging leader who builds high-performing teams and drives accountability • Exceptional stakeholder management, communication and influencing skills • Resilient, adaptable and comfortable operating in fast-moving, evolving environments • High levels of integrity, credibility and sound judgement Leadership Style We're looking for a leader who is: • Visionary, commercially minded and entrepreneurial • Confident, credible and able to inspire trust at every level • A practical problem-solver who thrives in ambiguity and change • Visible, engaging and people-focused • Comfortable challenging constructively and driving transformation • Passionate about developing talent and building organisational capability • Motivated by purpose, impact and the opportunity to leave a lasting legacy Why Join TrustMark? This is a rare opportunity to lead a nationally recognised organisation at a pivotal moment in its evolution. • Shape the future of trust, quality and consumer protection across the UK built environment • Lead an organisation with significant influence across government, industry and regulatory stakeholders • Capitalise on major opportunities in retrofit, energy efficiency and home improvement • Drive commercial growth, digital transformation and long-term organisational sustainability • Unlock the strategic value of unique data assets and emerging technologies • Build and inspire a high-performing team through a period of ambitious change • Create a lasting legacy in an organisation with genuine national impact This is an exceptional opportunity for a visionary and commercially minded leader seeking a role where purpose and performance go hand in hand. If you have the leadership presence, commercial acumen and ambition to shape TrustMark's next chapter, we'd love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Ashfield District Council have an exciting opportunity for a Service Manager Housing Regulations and Improvement to join the team based in Kirkby-In-Ashfield. You will join us on a full time, permanent basis (37 hours per week) and in return, you will receive a competitive salary of £47,181 - £50,269 per annum (pay award pending). We have an exciting opportunity for a Service Manager Housing Regulation and Improvement to join our Housing Management Department. We are looking for someone who has experience of working in social housing, project management or a governance role in a local authority who can identify gaps in services, areas of improvement and liaise with other managers to ensure that we deliver core functions in accordance with regulation. Your professional accountability is to provide assurance that the Council is compliant with all statutory and regulatory housing requirements, developing action plans and remediations where we are deficient. Reporting to the Assistant Director, the Service Manager Housing Regulation and Improvement will have direct responsibility for: - Social Housing Regulatory Compliance Housing Complaints management Tenant Engagement and Involvement Housing Performance and Insight You will have excellent investigative, problem solving and project management skills. You will also be a strong communicator as the role involves working with other departments to ensure our tenants are able live in safe and good quality homes. The role enjoys a generous level of annual leave, agile working, and a Local Authority Pension Closing date: 19 July 2026 Interview date: 5 and 6 August 2026 Why not click apply today? Don t miss out on this opportunity to develop your career as our Service Manager. To apply please submit a CV and a separate supporting statement (maximum 3 pages. Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority. Ashfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community.

A highly regarded London Housing Provider is looking for an enthusiastic Housing Assistant to join its busy Housing Management team. Location: West London Rate: £19.00 - £19.90 per hour (PAYE) Full-Time Temporary 5 Days On Site What You'll Be Doing You'll be supporting Housing Officers with a wide variety of housing management duties, including: Supporting tenancy and estate management across a busy housing patch. Assisting with estate inspections and ensuring follow-up actions are completed. Supporting the management of Anti-Social Behaviour (ASB) cases . Assisting with tenancy verification checks and tenancy changes. Helping to manage the voids and lettings process from start to finish. Arranging and attending property viewings and supporting tenancy sign-ups. Preparing welcome packs and tenancy documentation for new residents. Responding to resident enquiries by phone, email and face-to-face. Delivering a professional front-of-house reception service. Maintaining accurate records using housing management systems. Liaising with contractors, internal teams and external agencies. Supporting resident meetings, home visits and community events. Assisting with general housing administration and performance reporting. What We're Looking For You'll ideally have: Experience working within a Housing Association or Local Authority. Previous experience as a Housing Assistant, Housing Administrator, Housing Support Officer or similar. Excellent customer service and communication skills. Experience supporting tenancy management or neighbourhood services. Strong administrative and IT skills, with experience using housing management systems such as NEC Housing, Northgate, Civica, MRI or Orchard. If you have experience working within social housing , enjoy helping residents and want to develop your career alongside experienced Housing Officers, this is an excellent opportunity to gain valuable experience within one of London's leading housing teams. No two days are the same. From supporting tenancy management and estate inspections to assisting with lettings, resident enquiries and neighbourhood services, you'll play a vital role in delivering an outstanding service to residents across the borough. A proactive attitude with the ability to manage a busy and varied workload. Why Apply? Competitive PAYE rate of £19.00 - £19.90 per hour Join a respected Housing Provider with a supportive Housing Management team. Gain exposure across tenancy management, estates, ASB, lettings and resident engagement. Excellent opportunity to build your housing career and broaden your experience. Full-time opportunity based in West London . Apply Today If you're passionate about delivering excellent housing services and want to be part of a team that makes a genuine difference to residents' lives, we'd love to hear from you.