5103 jobs found

Adecco are pleased to be recruiting for a Test Manager to work within the Humberside Police Force Location: Hull Contract Type: Temporary Daily Rate: 350.00 per day Umbrella Working Pattern: Full Time, 37 hours per week, Monday to Friday End Date : December, 2026 Are you ready to take the helm of an innovative IT team in the public sector? Our client is seeking a dynamic Test Manager to lead the charge in establishing and maintaining exceptional testing standards across South Yorkshire and Humberside Police. If you have a passion for technology, a knack for leadership, and a commitment to public service, we want to hear from you! Role Purpose As the IT Team Manager, you will manage, define, and uphold testing standards, procedures, and schedules for various testing cycles. Your role will encompass everything from unit testing to user acceptance testing, ensuring that both routine operations and major projects run smoothly. Summary of Main Duties Design and Implement: Create a shared test strategy for South Yorkshire and Humberside Police, documenting a comprehensive testing roadmap. Establish Standards: Maintain testing standards, procedures, scripts, and schedules for all testing cycles. Lead Coordination: Manage test scoping, planning, and delivery while liaising with IT and business users. Stakeholder Communication: Act as the liaison between the IT Department and internal stakeholders, providing updates on testing processes and progress. Resource Management: Ensure the Test Team is adequately resourced and that members are trained and developed. Innovate: Propose new ways of working to enhance testing efficiency and effectiveness. What We're Looking For Experience: 4-6 years in system testing standards, with a focus on all testing cycles. Qualifications: ISTQB Certified Tester Foundation Level or equivalent experience, with a relevant IT degree or equivalent experience. Leadership Skills: Proven ability to lead, coach, and develop a team, while motivating staff to achieve targets. Interpersonal Skills: Strong communication skills to collaborate with a diverse range of stakeholders. Core Competencies We believe in values that support our mission: Integrity Impartiality Public Service Transparency Why Join Us? Flexible Work: Enjoy the benefits of hybrid working arrangements. Professional Growth: Opportunities for training and development to further your career. Impactful Work: Contribute to meaningful projects that serve the public and improve community services. If you are a proactive leader with a strong background in IT testing and a dedication to public service, this is your chance to make a real difference! Ready to Apply? Don't miss out on this exciting opportunity to lead an impactful IT team! Submit your application today and join us in shaping the future of public sector technology. We can't wait to meet you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Cyber Service Operations Analyst 500 - 600 per day Outside IR35 3 month contract - Possibility of extension Predominantly Remote - with monthly travel to London or Birmingham Excellent opportunity for an experienced Cyber Service Operations Analyst or Cyber Operating Model Consultant to support a large-scale cyber transformation programme focused on the rollout and operational adoption of managed cyber security services across a global organisation. Working as part of a dedicated cyber programme, you'll be responsible for defining and documenting cyber service operating models, supporting service adoption and establishing consistent processes, governance and responsibilities across multiple regions. You'll work closely with cyber leadership, IT stakeholders and a strategic security services partner to ensure services are embedded effectively. The role is centred around operating model design, service documentation and stakeholder engagement. You'll facilitate workshops, produce process maps, RACI matrices, governance documentation and service catalogues, while helping define the interaction between internal teams and third-party service providers. This is a business-focused role and is not a hands-on technical cyber security position. The successful candidate will have experience within cyber operations, cyber transformation or cyber service management, alongside strong business analysis or operating model consultancy skills. You'll be confident engaging stakeholders, documenting complex processes and supporting the delivery of cyber services within large, multi-regional organisations. The Role: Design and document cyber service operating models supporting global service delivery Facilitate workshops to define processes, governance and operational responsibilities Produce process maps, RACI matrices, service documentation and governance frameworks Support the rollout and operational adoption of managed cyber security services across multiple regions The Person: Experience within Cyber Operations, Cyber Service Management or Cyber Transformation environments Strong Business Analysis, Service Design or Operating Model consultancy experience Experience creating process documentation, operating models, governance frameworks and RACI matrices Excellent stakeholder management skills with experience working across large, complex organisations and third-party service providers

Cloud Infrastructure Engineer (AWS) Are you an AWS expert who thrives on building secure, scalable, and highly available cloud environments? We're working with a leading technology organisation that is investing heavily in its cloud capabilities and is looking for an experienced Cloud Infrastructure Engineer (AWS) to play a key role in shaping and managing its cloud platform. This is an exciting opportunity to join a collaborative, forward-thinking technology team where you'll have real influence on cloud strategy, architecture, automation, and optimisation. With a mix of project delivery, platform improvement, and operational support, you'll be at the heart of driving cloud innovation across the business. The Role As a Cloud Infrastructure Engineer, you'll be responsible for designing, implementing, and supporting AWS infrastructure that underpins critical business services. You'll work closely with internal technology teams to ensure cloud environments remain secure, resilient, cost-effective, and aligned with business objectives. This role offers the chance to work on a broad range of cloud initiatives, from infrastructure automation and migration projects to governance, security, and continuous improvement. Key Responsibilities Design, deploy, and maintain AWS cloud infrastructure using services such as EC2, S3, RDS, VPC, IAM, and Lambda. Optimise cloud environments for performance, availability, security, and cost efficiency. Develop and maintain Infrastructure as Code (IaC) solutions using tools such as Terraform and CloudFormation. Support cloud migration and transformation projects. Implement and maintain cloud governance, security controls, and compliance standards. Monitor cloud services and proactively investigate incidents and performance issues. Create and maintain technical documentation, architecture diagrams, and operational procedures. Act as a senior technical escalation point for AWS-related issues. Collaborate with infrastructure, security, and application teams to deliver robust cloud solutions. Evaluate new AWS services and technologies, recommending improvements where appropriate. About You You'll be an experienced cloud professional with strong AWS expertise and a passion for delivering high-quality infrastructure solutions. Essential Experience Proven experience designing, implementing, and managing AWS environments. Strong knowledge of AWS services including EC2, S3, RDS, VPC, IAM, and CloudWatch. Hands-on experience with Infrastructure as Code tools such as Terraform and/or CloudFormation. Strong scripting and automation skills (Python, Bash, AWS CLI). Good understanding of cloud security, identity management, and compliance best practices. Excellent troubleshooting, analytical, and problem-solving skills. Desirable Experience Experience with container technologies including Docker, ECS, or EKS. Knowledge of CI/CD pipelines and DevOps methodologies. Familiarity with monitoring and logging platforms. Experience supporting hybrid cloud environments and cloud migration initiatives. Understanding of ITIL-based service management practices. Exposure to AWS cost management and optimisation strategies. Apply Now If you're passionate about AWS cloud engineering and want to join a business where your expertise will help shape the future of its cloud platform, we'd love to hear from you. Apply today to find out more about this exciting opportunity. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Director of Engineering in SaaS or Product / 150,000 + Equity + Excellent Benefits / Fully Remote 1x a month in Leeds or London (UK) Shape the Future of Engineering in a High-Growth SaaS Business An ambitious, product-led SaaS organisation is looking for a Director of Engineering to play a pivotal leadership role during the next phase of its growth. Following significant expansion and the appointment of a new VP of Engineering, this is a newly created position designed to strengthen engineering leadership and help scale a rapidly growing technology function. This is far more than a delivery leadership role. You'll partner closely with the VP of Engineering to help shape the organisation, develop engineering leaders, improve engineering effectiveness and drive one of the company's most exciting strategic initiatives - becoming an AI-first engineering organisation. If you enjoy building high-performing leadership teams, influencing engineering strategy and creating the environment where engineers can do their best work, this is an opportunity to have genuine organisational impact. The Opportunity Reporting directly into the VP of Engineering, you'll provide operational leadership across an engineering organisation of approximately 45 engineers spanning 7-9 engineering teams. Rather than managing individual contributors, your focus will be on developing Engineering Managers, Senior Engineering Managers and Staff Engineers - creating a high-performing leadership layer capable of supporting continued business growth. Working closely with Product and Commercial leaders, you'll balance engineering capacity with business priorities while driving improvements in delivery performance, engineering productivity and organisational effectiveness. You'll also play a key role in embedding AI into software engineering practices and helping shape the future direction of the organisation as it continues to scale. What You'll Be Doing Lead, coach and develop Engineering Managers and Senior Engineering Managers. Strengthen leadership capability, accountability and performance across Engineering. Partner with Product leadership to align engineering delivery with commercial priorities. Improve engineering effectiveness through metrics and continuous improvement initiatives. Champion AI adoption across engineering teams and software delivery practices. Support organisational planning, succession planning and career development. Collaborate with senior technical leaders to ensure technology strategy aligns with business goals. Help shape organisational design as the engineering function continues to grow. Support ongoing engineering transformation, architectural evolution and future organisational scaling initiatives. What We're Looking For You'll already be operating as an Director of Engineering, Senior Head of Engineering or within a Senior Leader capacity within a modern, product-led software business. You'll bring: Experience leading multiple engineering teams through Engineering Managers (manager-of-managers) - minimum of 35 people. Operated as a Director of / Senior Engineering Lead across 2 or more roles developing Engineering Managers and building leadership capability. Must have experience within high-growth, product-led SaaS environments. Exceptional people leadership and coaching skills. Strong partnership experience with Product leadership. Experience improving engineering performance using frameworks such as DORA, SPACE or similar. A proven track record of scaling engineering organisations and leading organisational change. Strong commercial awareness and the ability to balance engineering excellence with business outcomes. Desirable Experience Experience in any of the following would be beneficial: Private equity-backed or scale-up businesses. AI adoption or engineering transformation programmes. M&A integration. Modern cloud-native technology environments including PHP, React, AWS and PostgreSQL. Quality Engineering transformation and shift-left testing practices. Why Join? This is an opportunity to join a business investing heavily in engineering, AI and product innovation during one of the most exciting periods in its journey. You'll benefit from: 120,000 - 150,000 base salary. Equity package. Remote with 1x a month travel to London. Significant influence across Engineering and Product. The opportunity to shape an AI-first engineering organisation. Exposure to large-scale organisational growth and future acquisitions. Genuine scope to influence engineering culture, organisational design and leadership capability. Please apply with a CV to Dominic Brown Engineering Director in SaaS or Product / 150,000 + Equity + Excellent Benefits / Fully Remote 1x a month in Leeds or London (UK)

Architect and lead development of a new CAE platform UK remote, monthly London meetups; to £80k DoE This engineering software startup is poised for growth and set to break new ground in CAE, liberating engineers from traditional design and creative constraints. Developing a new platform based on founders track record in this field, they are seeking a Senior Software Architect / Developer to put architecture and systems in place, and go on to grow and lead a team of software engineers. You will have: Significant experience in software architecture, system design and development of complex engineering or scientific software systems. Technological breadth across potential development languages and platforms including desktop, web, and distributed computing which may include the cloud. A proven ability to design scalable and extensible architectures; develop cloud infrastructure and distributed systems; and use modern front-end technologies; selecting languages and platforms to best fit the solution. A strong understanding of software engineering best practices and a forward-thinking approach to take advantage of AI-assisted development processes. Experience leading software engineering teams applicable to a startup or scaleup environment. Work will be mostly remote within the UK, meeting monthly for two days in London. Full existing UK work permission is also required without time limit or sponsorship. A highly competitive salary is on offer, with further benefits anticipated in line with company growth. Another top job from ECM, the high-tech recruitment experts. Even if this job's not quite right, do contact us now - we may well have the ideal job for you. To discuss your requirements call (phone number removed) or email your CV. We will always ask before forwarding your CV. Please apply (quoting ref: CV27642 ) only if you are eligible to live and work in the UK. By submitting your details you certify that the information you provide is accurate.

Job Title: Counter Fraud Claims Handler Location: Sevenoaks or Liverpool with hybrid Salary: 26,350 to 34,800 Plus up to 2000 performance related bonus per annum, once established within your role Working Hours: 37.5 Hour a week, Monday to Friday 9am - 5:30pm About The Role: The Counter Fraud Claims Handler will be investigating and managing a portfolio of suspect claims encompassing all types of fraud a motor insurer may face. You will be responsible for the effective control and investigation of a portfolio of claims from cradle to grave. You must adopt a proactive approach towards the investigation of claims and generate ideas contributing towards the continuous improvement and development of the team/department. What You'll Be Doing: Management of investigations, assessment of intelligence and interaction with investigative service suppliers to achieve the correct case outcome Expediently assess a wide variety of claims/referrals and decide on the appropriate course of action Accurately interpret intelligence and use it to drive an appropriate investigation strategy Proactively manage a portfolio of claims ensuring adherence to claims handling / claims investigation procedures, company protocols and service level agreements Ensure output achieves acceptable levels of accuracy and quantity Ensure strict adherence to company policies regarding Treating Customers Fairly, GDPR and FCA compliance Avoid any claims leakage whilst maximising savings/repudiations Ensure strict adherence to agreed counter fraud strategies Respond efficiently to telephone calls into the team/department Contribute towards the continuous improvement and development of the team/department and identify any possible process improvements and initiatives to drive quality referrals into the team What We're Looking For: Good understanding of all aspects of claims handling including indemnity, liability, credit hire, property damage, first party claims and bodily injury claims Technically sound judgement along with effective portfolio management and file discipline ensuring the accuracy of reserves, communications and service levels are maintained Excellent organisational skills and the ability to work independently with minimum support Strong negotiation skills along with Excellent customer services skills An understanding of the intelligence and investigative tools available to validate claims Ability to provide clear and concise instructions to service providers to assist in the investigation of claims Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Claims Handler, Insurance Claims Agent, Insurance Claims Executive, Customer Service Claims Handler may also be considered for this role.

Data Scientist - Operational Modelling & Simulation Location: Middlesex - Hybrid (3 days onsite, 2 days from home) Salary: 40,000 - 45,000 dependent on experience Ref: J13156 A global technology organisation is seeking a Data Scientist who wants to apply machine learning, simulation and advanced analytics to solve real-world operational challenges. This isn't a role where your work disappears into reports. This is an opportunity to work with large-scale operational datasets and develop models that help improve forecasting, planning and decision-making in a high-volume operational environment. You'll work on complex problems where your analysis has a genuine purpose, developing predictive models, identifying constraints and building simulation tools that help answer important what if? questions around future demand and performance. This is a role where you'll be trusted to take ownership of your work; understanding complex problems, selecting the right approach, validating your results and clearly explaining the reasoning behind your recommendations. You won't just be producing outputs. You'll be expected to understand how you got there, why the approach was right and how your insights support operational decision-making, while continuing to develop your technical capability in a complex real-world environment. You'll be involved in: Developing machine learning models to improve forecasting and operational planning Applying time-series analysis and feature engineering techniques across large datasets Building and improving discrete event simulation models to test different scenarios Identifying trends, patterns and potential operational constraints Translating technical analysis into clear insight and recommendations Experience required: Applied machine learning and statistical modelling Forecasting, simulation, optimisation or operational research techniques R programming (Python experience beneficial) SQL and working with large datasets Ability to explain technical findings clearly to different audiences A background within transport, logistics, aviation, engineering, manufacturing, supply chain or similar operational environments would be highly advantageous. This would suit a Data Scientist who enjoys modelling how things work, testing scenarios and seeing their work influence real-world decisions. Apply now or get in touch for more information. Alternatively, you can refer a friend or colleague by taking part in our fantastic referral schemes! If you have a friend or colleague who would be interested in this role, please refer them to us. For each relevant candidate that you introduce to us (there is no limit) and we place, you will be entitled to our general gift/voucher scheme. Datatech is one of the UK's leading recruitment agencies in the field of analytics and host of the critically acclaimed event, Women in Data UK. For more information visit our website: (url removed)

Job Title: Principal Embedded Software Engineer Location: North West & Yorkshire Offices Salary: Up to £75k (depending on experience) We re partnering with an established technology engineering organisation seeking a Principal Embedded Software Engineer to lead software architecture, technical delivery, and development strategy across advanced embedded systems. This is a senior, hands-on role combining system architecture, embedded software development, and project ownership. A key aspect of this position is applying electrical power systems knowledge and protection function theory within embedded control environments. If you re a senior embedded engineer looking to influence architecture, lead delivery, and work on complex real-time systems, we want to hear from you! About the Role Define and own embedded software architecture and technical direction Lead delivery of complex embedded projects to time and quality targets Develop and maintain robust C/C++ embedded codebases Translate system requirements into structured deliverables Guide design decisions and review implementation approaches Oversee testing strategy, documentation, and release quality Identify technical risks and implement mitigation strategies Drive Agile processes and continuous improvement practices Collaborate cross-functionally with engineering and project stakeholders About you Degree (or equivalent experience) in Computer Science, Electronics, or similar Advanced C/C++ embedded development experience Strong background in embedded systems design Experience working with real-time operating systems (e.g., FreeRTOS) Solid understanding of multithreading and concurrency Networking knowledge including TCP/IP, UDP and secure communications Experience with embedded Linux or RTOS environments Knowledge of electrical power systems and protection function theory Experience delivering commercial embedded products end-to-end Peripheral interfacing experience (SPI, I2C, memory interfaces) Debugging complex real-time or multithreaded systems Desirable Experience Linux-based embedded platforms or containerised environments Python or scripting languages CI/CD pipelines and DevOps tooling Industrial communication protocols or automation systems Cybersecurity concepts within embedded environments Cloud or enterprise platform integration Wireless communications (WiFi, Bluetooth, Zigbee) Please note, we cannot offer sponsorship for this role. If interested, please send over an updated CV.

Principal AI Scientist Location: Remote (UK-based) Salary: 80,000 - 100,000 + Benefits Location Requirement: UK applicants only Sponsorship: Unfortunately, visa sponsorship is not available for this position. Principal AI Scientist - Are you an experienced AI Scientist looking to lead cutting-edge research and develop next-generation AI solutions? We're partnering with an innovative organisation that is transforming how AI is applied within psychometrics and human assessment. This is a rare opportunity to take ownership of the AI research roadmap, influence technical strategy, and build intelligent systems that have real-world impact. Working remotely within the UK, you'll collaborate with cross-functional teams to design, develop and deploy advanced AI models, with a particular focus on Large Language Models (LLMs), AI agents and machine learning technologies. The Role As Principal AI Scientist, you will be the technical authority for AI research and innovation. You'll define the research direction, lead experimentation, and translate cutting-edge research into production-ready solutions. This is a hands-on leadership role where you'll balance strategic thinking with practical implementation. Responsibilities Define and own the AI research and development roadmap. Lead the design, development and evaluation of advanced AI and machine learning solutions. Build and optimise Large Language Model (LLM) applications and autonomous AI agent frameworks. Develop robust evaluation methodologies to ensure AI systems are accurate, reliable and measurable. Work closely with product, engineering and research teams to translate complex ideas into scalable products. Stay at the forefront of emerging AI research and identify opportunities to incorporate new techniques. Mentor senior technical colleagues and help establish AI best practices across the organisation. What We're Looking For We're looking for someone with significant commercial experience in AI research and technical leadership. Essential Skills Extensive experience developing Machine Learning and AI solutions. Strong hands-on experience with Large Language Models (LLMs) and AI Agent frameworks. Proven experience leading technical research initiatives and defining AI strategy. Experience taking AI solutions from research through to production. Excellent Python programming skills. Strong understanding of modern ML frameworks such as PyTorch or TensorFlow. Experience evaluating AI model performance and designing robust experimentation methodologies. Psychometric Experience You'll either have direct experience in psychometrics or possess the analytical foundation to become an expert quickly. Experience in one or more of the following would be highly desirable: Psychometrics Mathematical or inferential statistics Research methodology Measurement theory Survey research Questionnaire design Survey data analysis (for example, market research) Validity and reliability evaluation We'd Love to See PhD or Master's in Artificial Intelligence, Machine Learning, Computer Science, Statistics, Psychology or a related discipline. Experience publishing research or contributing to innovative AI projects. Experience working within research-led environments. Excellent communication and stakeholder management skills. What's On Offer Salary of 80,000 - 100,000 Fully remote working within the UK Opportunity to shape the AI strategy of a growing organisation Work on genuinely innovative AI products High level of autonomy and technical ownership Collaborative, research-focused culture Excellent opportunities for professional growth and career progression If you're passionate about advancing AI research, enjoy solving complex scientific problems, and want to lead the development of innovative AI solutions with real-world impact, we'd love to hear from you. Please note: Applicants must already have the right to work in the UK. Unfortunately, visa sponsorship is not available for this position.

Business Development Manager / Sales Development Representative - Carton / Corrugated Salary - depending on experience + car + commission UK Wide role (based fully remote) Overview: Looking for evidence of exceptional ability from committed, highly skilled business development professionals. You will be responsible for pure new client acquisition. You must be able to proficiently express an ability to close new business from scratch, from cold introduction to ongoing management and growth of active client accounts. Performance will be rewarded. Willing to bring ideas to the team & do whatever it takes in a fast-paced environment. A huge opportunity to be part of a progressive company with a tight-knit positive team culture. Key responsibilities: Generating own leads from scratch Mapping your market & developing your patch Cold introductions that consistently convert to new business meetings Attending regular client meetings Selling a broad portfolio of printed cartonboard or corrugated packaging solutions Consulting on structural engineering, print specifications, liaising with estimating & submitting quotes Follow-up Closing new business Building and maintaining strong relationships with your clients Maintaining regular account contact by phone & face to face Report into the Sales Director Candidate requirements: You must be able to demonstrate high proficiency in the full sales cycle & maintain a consistently high rate of activity Highly skilled at cold calling, consultative selling & closing Have experience in selling printed packaging or related print media Preferably have experience within the cartonboard or corrugated industry Ideal background would be selling into cosmetics/pharma/drinks etc Have experience account managing B2B services You must be self-disciplined, shrewd & tenacious Field sales experience Full driving licence Strong broad IT skills Ability to adapt to new software & systems Meticulous attention to detail Professional & confident communicator Willingness to assist in all areas necessary outside of normal duties TO APPLY please email your full CV details to us and we will be in touch. All applications are strictly confidential, and your details will not be shared with any organisation without your express permission and consent. Key words; packaging / key account manager / new business development / sales / KPIs / BDM / Cold calling / Cartonboard / field sales / sales executive / sales manager / business development executive / cartons / corrugated

Network Architect months + +DV cleared +On site in Hampshire +Outside IR35 + 550- 650 a day We are seeking an experienced Network Architect to join a high-profile MOD programme delivering secure, mission-critical network capabilities. This is a hands-on architecture role requiring deep technical expertise across modern data centre and wide area networking technologies. Working within a highly secure environment, you will be responsible for designing, assuring and evolving complex network architectures that support large-scale digital transformation and operational requirements. Key Responsibilities Design and develop secure network architectures for enterprise and defence environments. Produce high and low-level network designs, technical documentation and implementation plans. Lead network architecture decisions across data centre, campus and WAN environments. Provide technical assurance and governance throughout the project lifecycle. Collaborate with engineering, security and delivery teams to ensure successful deployment of network solutions. Support troubleshooting and optimisation of complex network infrastructures. Essential Skills & Experience Active DV Clearance . Proven experience operating as a Network Architect within complex enterprise or defence environments. Strong expertise in: BGP EVPN-VXLAN Software Defined Networking (SDN) WAN Architecture and Design Experience with modern data centre networking technologies and architectures. Strong understanding of network security principles and secure-by-design approaches. Ability to produce detailed technical designs and architecture documentation. Experience working within large-scale transformation or infrastructure programmes. Experience delivering solutions within MOD If you'd like to discuss this Network Architect role in more detail, please send your updated CV to (url removed) and I will get in touch.

Job title: Business Development Manager Location : Dover Salary: up to 52,000 + discretionary bonus Hours : Monday to Friday, 37.5 hours per week The role: We are seeking a proactive, customer-focused Business Development Manager to join our client's growing team. The role will support the development of general cargo services and play a key part in driving new business opportunities. Benefits: 5 weeks annual leave + bank holidays Birthday leave Free Parking Generous contributory pension scheme Private health care Life assurance Employee assistance programme Third party discounts Cycle to work scheme Benefits and reward platform Employee volunteering scheme Key responsibilities as the Business Development Manager would be: Manage daily interactions with general cargo customers, ensuring high levels of service and timely responses Support customer onboarding and align operational requirements across internal teams. Maintain regular engagement to identify service improvements and upsell opportunities Produce and maintain account management plans. Identify and qualify new commercial leads through networking and market insights. Support the preparation of proposals, tenders and customer presentations. Gather operational and financial data to support business cases and forecasting. Contribute to sales pipeline updates and support negotiations. Work closely with other teams to ensure customer expectations are met. Monitor service performance, escalating any issues or improvement needs. Support rate and tariff updates through materials preparation and customer communication. Maintain accurate KPI tracking for general cargo accounts within the CRM. Attend industry and trade events, ensuring leads are captured and followed up. Gather and share market intelligence on competitors, cargo flows and opportunities. Maintain accurate CRM records and prepare routine reports on market activity and customer performance. Assist in developing internal and external presentations and documents. Ensure compliance with relevant quality, safety, security and sustainability standards. Support commercial project delivery by coordinating tasks and monitoring progress. Contribute to discussions on improving service quality and operational efficiency. Support strategic initiatives led by the Head of Business Development. What success would look like as a Business Development Manager: Growth in general cargo revenue year-on-year. Strong customer retention and positive service feedback. Accurate, timely CRM updates and high-quality customer materials. Effective support across proposals, projects, events, and internal activities. Consistent delivery of key reports, insights, and commercial outputs. Experience and skills required: Experience in account management or business development in Logistics, Supply Chain or Port operations. Strong customer relationship management skills across multiple accounts. Understanding of supply chain operations and basic financial principles. Competent user of Microsoft Office. Ability to engage and influence senior stakeholders. Passion for growth, innovation and developing new supply chain solutions. Confident public speaker and effective external representative. Strong analytical skills with the ability to interpret market data Skilled in negotiation and constructive conflict management. Collaborates effectively with Marketing and cross-functional teams. Inclusive, adaptable and enthusiastic in a fast-paced setting. Strong written and verbal communication skills. Excellent planning, organisation, and attention to detail. Role model for integrity, respect and positive team culture. A full UK driving licence. Desirable: Project management experience Knowledge of quality, security or food safety standards Understanding of regulatory frameworks Next steps: If this sounds like the ideal position for you and you have the experience outlined above, then please apply and you will be contacted by a member of our team if your CV matches our requirements. If you would like any further information before applying, then please call Ellie - Permanent Consultant on (phone number removed) or email (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles. The role is subject to a medical assessment including a Drug and Alcohol test, and a background security check to obtain a dock pass.

Business Development Manager- Education Partnerships Redhill Hybrid Working Regional Travel 40,000 Basic + Bonus (OTE 50,000- 57,000) A growing education services provider is looking for a commercially minded Business Development Manager to take ownership of the development of a regional portfolio of schools, MATs and local authority clients. Based in Redhill, you'll strategically manage and grow a regional portfolio of education-sector clients, building strong relationships with schools, trusts, and local authorities. You'll drive new business, develop existing accounts, and work closely with operational teams to ensure excellent customer outcomes and service delivery. What You'll Need Proven success in account management, business development, amd consultative sales Strong relationship-building and stakeholder management skills Experience managing and growing customer accounts Experience of strategically developing an area Commercially focused with strong organisational skills Ability to lead and support a small team CRM experience and a structured approach to pipeline management Some knowledge of public sector would be an advantage What's On Offer? Ownership of a regional territory Hybrid working flexibility Clear progression opportunities Attractive bonus structure The opportunity to make a real impact on young people's education Interested? Apply today for a confidential conversation. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

We are seeking a proactive and client-focused Communications Specialist to work with one of major clients RSE. The Communications Specialist will develop and own RSE's internal communications strategy, aligned to the company's growth ambitions and values. As part of a well-established investment firm Aquila are a team of skilled and dedicated marketing professionals who are passionate about creating bespoke branding and tailored digital marketing solutions. Aquila specialise in B2B marketing for niche sectors, including water, technology and energy. Experience across these sectors has given us the insights to spot growth opportunities, strengthen a companies market position, and deliver outcomes that move their brand forward. In this exciting role, you will work between RSE office's , Aquilas studio and visit site locations throughout the UK. About The Role: This is a newly created role that reflects RSE's ambition to build a truly connected organisation. As Communications Specialist, you'll be responsible for developing and delivering a communications strategy that reaches and resonates with a diverse, geographically dispersed, and largely technical workforce. You'll work closely with the senior leadership team and HR to ensure that everyone at RSE from the Highland fabrication floor to the London project office feels informed, engaged, and part of something bigger. Key Responsibilities: Design, Develop and own RSE's internal communications strategy, aligned to the company's growth ambitions and values Build and manage an editorial calendar that keeps pace with a fast-moving, acquisition-led business Advise senior leaders and business stream leads on how to communicate effectively with their teams Content & Channels: Write, edit, and produce compelling content across a range of formats from company-wide announcements and CEO updates to newsletters, intranet content, video scripts, and toolbox talks Manage and continuously improve RSE's internal communications channels, ensuring they are accessible to both desk-based and site-based employees Develop communications that translate complex engineering and business updates into clear, engaging language for a broad internal audience What Do you Need? Previous experience in internal communications, employee engagement, or corporate communications. Exceptional writing and editing skills with the ability to communicate technical and business content in a way that's clear and human. Experience working within a multi-site, geographically dispersed organisation engineering, utilities, construction, or infrastructure experience is a strong advantage. Proven ability to support change communications, ideally in the context of business growth or M&A integration. Confident working with and advising senior stakeholders. Comfortable producing communications for both office-based and frontline or site-based employees. Familiarity with internal communications platforms (intranets, email broadcast tools, digital signage, etc.) Self-starter, very proactive, resourceful with a can-do attitude. What We Offer? We offer a competitive salary, benefits and holiday package and the opportunity to gain a wealth of experience. In addition, we are committed to the training and nurturing of talent and staff development. Our studio is an exciting and collaborative space where we promote and encourage creative and innovative thinking.

Location: Oxfordshire (Hybrid) Type: Full-Time The Opportunity An exciting opportunity has arisen for an experienced Senior Business Development Manager to join a growing organisation delivering workforce development, learning solutions, consultancy, and professional services to employers across the public and private sectors. This is a consultative, solutions-led sales role focused on generating new business, developing long-term client relationships, and driving revenue growth. You'll work with senior decision-makers to identify organisational challenges, design tailored solutions, and convert opportunities into commercial success. Key Responsibilities Develop and implement business development strategies to achieve growth targets. Generate and convert new business opportunities through networking, referrals, partnerships, and proactive outreach. Build relationships with senior stakeholders, including HR, Learning & Development, and operational leaders. Conduct consultative discovery meetings to identify workforce and organisational development needs. Prepare proposals, business cases, and commercial recommendations. Manage opportunities through the full sales cycle from lead generation to contract award. Grow existing client accounts and identify repeat business opportunities. Maintain accurate CRM records, pipeline management, and forecasting. Represent the organisation at industry events, conferences, and networking activities. About You Proven track record of winning new B2B business and achieving revenue targets. Strong consultative sales and relationship-building skills. Experience managing complex sales opportunities from prospecting to close. Excellent proposal writing and presentation abilities. Commercially astute with the ability to develop tailored client solutions. Confident engaging with senior decision-makers and stakeholders. Experience using CRM systems and structured sales processes. Desirable Experience Learning & Development, Training, Consultancy, Professional Services, or Workforce Development sectors. Solution-based or consultative selling environments. Working with employer networks and business communities. Salary & Benefits Up to £55,000 basic depending on experience OTE £85k+ Uncapped commission structure Hybrid working Generous holiday allowance Pension scheme Healthcare benefits Ongoing professional development This is an excellent opportunity for an ambitious business development professional who enjoys building opportunities, developing solutions, and playing a key role in organisational growth. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates. Due to the high volume of applications, only shortlisted candidates will be contacted.

Job Type: Apprenticeship Location: Gillingham, Kent Hours: 40 hours per week Apprenticeship wage & Benefits At Hayley Dexis we ve built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do. We are entering an exciting period of growth and our 1300 people, doing things the Hayley Way along with industry leading customer service are central to our success. We re excited to offer a brilliant opportunity for a Business Admin Apprentice working within a busy and supportive branch environment. About the Role As an Office Apprentice, you'll gain valuable hands-on experience across a range of administrative and business support activities, developing the knowledge, skills and behaviours needed for a successful career in business administration. You will support the day-to-day operations of the branch and gain experience in areas such as: General administration and office support Customer and supplier communications Orders and Credit control Managing emails and telephone enquiries Supporting sales, operations and warehouse teams Using business systems and Microsoft Office applications This varied role will provide a broad understanding of how different departments work together to support the business and deliver excellent service to our customers. You'll learn how to: Communicate professionally with colleagues, customers and suppliers Organise and prioritise workloads effectively Use business systems and administrative processes Produce accurate business documents and correspondence Maintain confidential information and records Work collaboratively within a team environment Support business improvement and operational efficiency Following successful completion of the apprenticeship, there may be opportunities to progress into a permanent administrative, customer service, sales support or business support role. About the Apprenticeship Business Administrator Level 3 Apprenticeship Duration: typically, 18 months Study and coursework completed during working hours Regular support from a training provider and your manager What We're Looking For A genuine interest in business administration and developing a long-term career Enthusiastic, motivated and willing to learn Verbal and written communication skills Organisational skills and attention to detail Professional and positive approach GCSEs (or equivalent) in English and Maths No previous office experience is required just a positive attitude, willingness to learn and commitment to completing the apprenticeship. What You'll Get in Return Apprenticeship salary of £16,640 From 23 days annual leave (plus public/bank holidays) Training and development through our own Hayley Academy Ongoing support throughout your apprenticeship journey Valuable workplace experience and career development opportunities What to Expect from Our Recruitment Process Initial screening Microsoft Teams interview with our Early Careers team Face-to-face interview Decision outcome We'll close this role on Sunday 9 August, but may do so earlier if we receive strong interest, so don't miss out. A Final Note Not sure you tick every box? Please don't let that stop you from applying. Need any reasonable adjustments? Just give our Talent Acquisition team a shout. Any questions on your mind? Please reach out to us at (url removed).

Job Title: Principal Systems Engineer - Capability Development Location: Rugeley Salary: DOE We are seeking an experienced and forward-thinking Principal Systems Engineer to lead the development and growth of Systems Engineering capability across our business. This is a strategic and technically influential role, ideal for an experienced systems engineering professional who is passionate about establishing best practice, improving engineering maturity, and driving systems thinking across complex multidisciplinary programmes. Working closely with engineering leadership, project teams, and customers, you will play a key role in shaping systems engineering processes, tools, methodologies, and culture while also supporting the successful delivery of complex engineering projects. This position offers the opportunity to influence engineering standards, mentor developing engineers, and help define the future Systems Engineering approach within a growing and technically ambitious organisation. Key Responsibilities Systems Engineering Capability Development Lead the development, implementation, and continuous improvement of Systems Engineering capability, processes, and best practice across the business. Drive the adoption of structured Systems Engineering methodologies across multidisciplinary engineering teams. Support the development of engineering frameworks, governance, standards, and lifecycle processes aligned to industry best practice. Champion systems thinking and promote a collaborative engineering culture across software, electronics, electrical, and mechanical disciplines. Mentor and support the professional development of Systems Engineers across varying levels of experience. Requirements Engineering & Management Lead requirements capture, analysis, decomposition, and management activities across complex engineering programmes. Collaborate with customers, stakeholders, and multidisciplinary teams to define clear, traceable, and verifiable system requirements. Ensure requirements are effectively managed throughout the full engineering lifecycle with appropriate traceability and configuration control. Drive improvements in requirements management methodologies, tooling, and data integrity. Stakeholder & Technical Leadership Engage confidently with internal and external stakeholders, including customers and senior engineering leadership. Support project teams in managing requirement changes, technical risks, and evolving customer needs. Contribute to technical strategy discussions and continuous improvement initiatives across the engineering function. Participate in internal and external technical reviews, audits, and customer meetings. Tools, Processes & Governance Lead the use and continuous improvement of requirements management tools and Systems Engineering methodologies. Support the implementation and maturity growth of Model Based Systems Engineering (MBSE) approaches where appropriate. Ensure engineering documentation is maintained to a high professional standard in line with company processes and industry best practice. Qualifications / Skills Required Bachelor's degree in Systems Engineering, Electrical Engineering, Electronic Engineering, or a related discipline. Significant experience within Systems Engineering roles across complex, multidisciplinary engineering programmes. Proven experience developing and implementing Systems Engineering processes, methodologies, and best practice. Strong background in requirements engineering, traceability, and lifecycle management. Experience working collaboratively across integrated software, electronics, and electrical engineering teams. Proficiency with industry-standard requirements management tools and methodologies. Excellent analytical, communication, and stakeholder engagement skills. Ability to provide technical leadership, mentoring, and guidance across engineering teams. Desirable Familiarity with defence, aerospace, maritime, or other highly regulated engineering environments. Experience with Model Based Systems Engineering (MBSE) tools and approaches. Familiarity with systems engineering standards and frameworks. Experience supporting Integration, Verification, Validation, and Qualification (IVVQ) activities. Experience in Integrated Logistics Support (ILS) and through-life capability management. Chartered Engineer status or working toward professional registration. This is an opportunity to play a key role in shaping the future Systems Engineering capability of a growing organisation delivering complex and innovative engineering solutions. If you are passionate about Systems Engineering excellence and want to help build and mature engineering capability within a collaborative and forward-looking environment, i would love to hear from you. PLEASE NOTE Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

Are you passionate about building modern data platforms, enabling powerful analytics, and unlocking the potential of Microsoft technologies and AI? Altro are looking for a Data & Microsoft Solutions Lead to play a pivotal role in shaping how data, digital workplace solutions, and AI drive value across the Group. This is a senior leadership role within our IT team, where you ll act as the design authority for enterprise data architecture, Microsoft 365 solutions, and Power Platform. You ll define how we use data, analytics, automation, and AI to improve decision-making, efficiency, and collaboration across the business. If you enjoy translating complex ideas into practical, scalable solutions and want to help build a data-driven, AI-enabled organisation, this could be the perfect opportunity for you. This is a permanent, full-time role with hybrid working (minimum of 3 days per week on-site), based at our Letchworth Garden City Head Office. What you ll be doing Shaping Strategy & Direction Define and lead our data, analytics, Microsoft platform, and AI strategy over the next 3 5 years Provide strategic input into the IT roadmap, ensuring alignment with business goals Identify high-value opportunities for AI, automation, and data-driven transformation Leading Data & Microsoft Platform Architecture Design and govern enterprise data architecture and analytics platforms Lead the direction of Microsoft 365, SharePoint Online, and Power Platform (Power BI, Power Apps, Power Automate) Ensure solutions are scalable, secure, and built on high-quality, well-governed data foundations Drive adoption of modern Azure data technologies and emerging capabilities (including AI and Microsoft Copilot) Power Platform & Analytics Leadership Define standards and governance for Power BI, semantic models, and datasets Oversee delivery of solutions supporting: Executive reporting Self-service BI Data science and AI Business process automation and digital workflows Ensure performance, lifecycle management, and security of analytics and platform assets Data Governance & Responsible AI Embed strong data governance principles, ensuring quality, transparency, and compliance (including GDPR) Define guardrails for responsible and ethical AI usage Work closely with security, legal, and risk teams to ensure safe and compliant solutions Enabling the Business Partner with stakeholders to design scalable, value-driven solutions across data, automation, and collaboration Identify opportunities to improve processes through automation, low-code solutions, and AI Support digital transformation across the organisation Leadership & Collaboration Provide technical leadership and mentoring across data, Power Platform, and SharePoint communities Define standards, documentation, and best practice Deliver knowledge-sharing sessions to build capability across IT Manage and collaborate with third-party vendors and partners What we re looking for We re looking for someone who: Has strong experience designing enterprise data architectures and Microsoft-based solutions Brings deep knowledge of the Azure data ecosystem and Power Platform Understands analytics, AI/ML, and modern data technologies Can communicate complex technical concepts clearly to non-technical stakeholders Has a collaborative, influencing style and enjoys working across teams Is passionate about building a data-driven, AI-ready organisation What we can offer you Hybrid working (minimum 3 days per week on site) Private medical cover (single cover, BUPA) 25 days holiday, with the option to buy more Defined contribution pension scheme Life assurance from day one Occupational sick pay and on-site Occupational Health Confidential 24/7 support service for you and your family Enhanced family-friendly policies Free eye tests A paid volunteering day each year Free on-site parking Long service awards Ongoing learning and development support A range of social events, including our Christmas party Retirement advice and support About Altro Altro Group is home to two leading brands: Altro , a European manufacturer of premium flooring and wall cladding systems, and Autoglym , a leading British manufacturer of vehicle care products. Family-owned since 1919, we re proud of our values and the supportive, inclusive culture we ve built. We truly care about our people and believe everyone should feel they belong. Everyone is welcome at Altro for who they are, no matter what their background is or how they identify. We appreciate that everyone is different and with that diverse uniqueness we can all thrive. We don t want you to just work here. We want you to belong here. Follow us on our Life at Altro and Life at Autoglym Instagram pages to see . Sounds like your next challenge? Apply today we d love to hear from you.

Overview Provide technical leadership across development teams to ensure the design and delivery of high-quality, scalable, and maintainable software solutions. The role combines hands-on development expertise with leadership responsibilities, translating business requirements into robust technical solutions while driving engineering excellence, delivery consistency, and collaboration across onshore and offshore teams. Responsibilities Technical Leadership & Solution Delivery Lead the design and development of key features, components, and services across the application stack Provide hands-on guidance in building scalable applications using React, Node.js, and TypeScript Own critical technical decisions, ensuring alignment with architectural standards and long-term scalability goals Act as the primary escalation point for complex technical challenges and design issues Solution Design & Requirement Translation Translate business and functional requirements into technical designs and implementation plans Collaborate with product owners, business analysts, and stakeholders to refine requirements and define solution approaches Produce and review technical design documentation, API specifications, and architectural artefacts Engineering Excellence & Governance Define and enforce coding standards, development best practices, and quality benchmarks Conduct code reviews to ensure maintainability, performance, and security compliance Ensure adherence to DevSecOps practices, including CI/CD, automated testing, and secure coding Monitor and improve non-functional requirements such as performance, scalability, reliability, and resilience Team Leadership & Offshore Coordination Guide and mentor offshore and distributed development teams, ensuring alignment to delivery standards Allocate tasks, oversee progress, and provide regular technical direction to team members Facilitate knowledge transfer, technical upskilling, and team capability development Ensure effective coordination between onshore and offshore teams, managing dependencies and delivery risks Collaboration & Stakeholder Engagement Work closely with architects, QA teams, DevOps engineers, and business stakeholders Participate in and contribute to design reviews, sprint planning, and governance forums Communicate technical decisions, risks, and progress clearly to both technical and non-technical audiences Delivery & Agile Execution Support Agile delivery processes including backlog refinement, sprint planning, estimation, and retrospectives Ensure timely and predictable delivery of features aligned with sprint and programme objectives Identify risks and proactively implement mitigation strategies Qualifications Bachelor's degree in Computer Science, Engineering, or equivalent experience Essential skills Core Technologies Front-end: React.js, HTML5, CSS3, JavaScript (ES6+), TypeScript Back-end: Node.js (Express.js/NestJS) API Development: RESTful services, microservices architecture Databases: SQL (PostgreSQL/MySQL) and NoSQL (MongoDB) Architecture & Design Strong understanding of software architecture patterns (microservices, layered architecture, event-driven systems) Experience with scalable and cloud-native solution design Knowledge of system integration patterns and API design principles DevOps & Cloud Experience with CI/CD pipelines (Azure DevOps, GitHub Actions, Jenkins) Familiarity with cloud platforms (Azure/AWS/GCP) Exposure to containerisation (Docker) and orchestration (Kubernetes) Engineering Practices Strong grounding in clean code principles and design patterns (SOLID, DRY) Experience with test automation, code quality tools, and static analysis Understanding of security best practices and compliance requirements Experience Overall experience with strong hands-on development background Proven experience in technical leadership or senior development roles Experience delivering enterprise-scale applications in Agile environments Exposure to distributed delivery models (onshore/offshore teams) Non-Functional Expectations Strong leadership, mentoring, and team management capabilities Excellent communication and stakeholder engagement skills Ability to balance technical depth with delivery and business priorities Proactive problem-solving and decision-making mindset High level of accountability and ownership Expected Outcomes & Success Measures Solution Quality & Delivery Delivery of high-quality, scalable, and production-ready solutions aligned with business requirements Strong alignment between functional requirements and technical implementation Reduction in defects and improved system stability Team Performance & Coordination Efficient coordination between onshore and offshore teams, resulting in predictable delivery outcomes Improved team productivity, technical capability, and adherence to standards Engineering Excellence Consistent enforcement of coding standards, architecture principles, and best practices Measurable improvements in code quality, test coverage, and deployment reliability Stakeholder Value Positive stakeholder feedback on solution quality, responsiveness, and collaboration Contribution to successful delivery of programme and release milestones Benefits Collaborative working environment - we stand shoulder to shoulder with our clients and our peers through good times and challenges We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses Competitive company benefits Always working as one team, our people are not afraid to think big and challenge the status quo As a Disability Confident Committed Employer we have committed to: Ensure our recruitment process is inclusive and accessible Communicating and promoting vacancies Offering an interview to disabled people who meet the minimum criteria for the job Anticipating and providing reasonable adjustments as required Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people "We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age". We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive.