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Are you a dynamic leader looking for a rewarding role working with Young People from a range of backgrounds? Are you passionate about delivering a service that provides young people with better life chances and supports them to lead an independent life? If so read on At MSV Housing we re committed to making sure our Young People are safeguarded, supported and have a quality safe home. Our Foyer Manager is key to making this happen. This is an Ofsted-supported / Ofsted-regulated supported accommodation service, and the Foyer Manager plays a central role in maintaining compliance, driving continuous improvement, and ensuring the service is always inspection-ready. In conjunction with our Head of Young Persons Services, you will promote the Foyer as a great place to live and ensure the effective and efficient delivery of the local authority commissioned contract. You will lead and empower the team to provide an excellent service to our customers, ensuring performance, recruitment and funding targets are met in line with agreed targets and standards. You will have a proven track record in this highly rewarding field with the skills and experience to ensure a high level of safeguarding and compliance are achieved for MSV and the client group. You will be able to manage difficult situations calmly and be able to plan for and implement changes in service delivery. You will have an understanding of housing management with experience in monitoring arrears to maximise income for MSV Housing and residents. The successful candidate will show enthusiasm and have a strong commitment to delivering a first-class young person s service, with experience with a similar client group. You will have strong interpersonal skills and experience of managing staff and monitoring performance. You will be expected to cover the Foyer Rota between the hours of 8am and 8pm, working 7 hours per day Monday Friday and occasional Saturdays. You will also provide cover for other Young Persons schemes as required. What our Foyer Managers does: Here is a taste of what you will get involved with: You will provide overall management of the Foyers including staff management, meeting performance targets, recruitment and funding in accordance with agreed targets and standards. Manage and oversee all MSV s Foyers rental income and securing of appropriate funding. Promotion the Foyers and development of policy and procedures in conjunction with the Head of Young Persons Services. Ensure high level of safeguarding and compliance are achieved for MSV and client group. Ensure Ofsted compliance and inspection readiness, embedding strong safeguarding and quality standards aligned to Ofsted expectations through day-to-day practice, auditing, and evidence-based improvement. Development of partnerships with other agencies in order to support and develop the work of the Foyer. Provide a high-quality service by maintaining the business targets of MSV, local authority, the requirements of accreditation and regulatory bodies. Monitor the performance of the Foyer against agreed standards and targets and report to the Association Board, the Customer and Communities Committee and other agencies, as required. What we are looking for: Significant experience working in youth or social care services. Proven experience of managing staff teams. Strong knowledge of safeguarding, health & safety and support planning. Excellent communication, leadership and organisational skills. Ability to work flexibly, including occasional evenings or on?call duties. A Chartered Institute of Housing level 4 Certificate would be desirable. We're committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all colleagues to share this commitment. As this job is based in a supported housing project for young people and children, an enhanced criminal records background check (free of charge to you) is required. A criminal conviction does not necessarily stop you from working with us. All decisions regarding convictions will be made on a case-by-case basis. Further detail on our commitment to safeguarding young people can be found in our Safeguarding policy attached alongside this vacancy s candidate pack. We offer a range of great benefits including: 33 days holiday per year plus bank holidays, and a holiday a buy scheme. Company pension scheme with up to 10% matched contributions Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more. Enhanced sick pay with up to 3 months full pay and 3 months half pay Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives Life assurance subject to being a member of our company pension scheme. Learning and development to support you to develop the skills you need to fulfil your role and progress in your career Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. MSV are committed to Equality and Inclusion; all applications are scored against the essential criteria. We encourage candidates to submit an anonymised CV where possible. MSV are also committed to supporting work-life balance, including caring or parental responsibilities, with flexible working options and wellbeing support available to all colleagues. For more information, visit our careers page to view the candidate pack and apply: (url removed)/. To discuss the role informally, contact Adele Travis, Head of Young Person Services, on (phone number removed). Interviews are scheduled for the end of July 2026; however, they may take place earlier, and the role may close if a suitable candidate is found. We strongly recommend applying early. We re passionate about inclusion and welcome applicants from diverse backgrounds. If you re unsure whether you meet all requirements, please apply we will assess your suitability. If you have applied for this position within the last 6 months, we kindly ask that you do not reapply at this time, as we are unable to reconsider applications within this period.

An opportunity has arisen for a Finance Supervisor / Finance Team Leader to join a not-for-profit housing association providing affordable housing, supported accommodation, and community services. As a Finance Supervisor / Finance Team Leader, you will oversee key finance operations, supervise day-to-day processing activities and support the efficient running of the finance function. This permanent role offers a salary range of £33,000 - £35,000 and benefits. Flexible working arrangements, including remote working and the option to work from other locations as required. You will be responsible for: Overseeing the day-to-day operation of the sales ledger, purchase ledger, banking and nominal ledger. Maintaining cashbooks and completing bank reconciliations across multiple accounts. Ensuring rent income records reconcile accurately with financial records. Posting journals and maintaining the nominal ledger. Supervising sales ledger activities, including invoicing, postings and resolving queries. Supervising purchase ledger processes, ensuring invoices are processed accurately and payment runs are completed on time. Monitoring rent collection activities and ensuring reconciliations are completed promptly. Assisting with the maintenance of the fixed asset register. Ensuring compliance with financial procedures and internal policies. Managing your own workload while providing guidance and support to the wider finance team. What we are looking for: Previously worked as a Finance Supervisor, Senior Finance Assistant, finance Team leader, Accounts Team Leader, Senior Finance Officer, Finance Operations Supervisor, Accounts Supervisor, Accounts Team Leader, Finance Coordinator, Assistant Finance Manager, Finance Officer, Senior Accounts Assistant, Finance Administrator, Accounts Team Leader, Purchase Ledger Supervisor, Sales Ledger Supervisor, Housing Finance Officer or in a similar rol Minimum 2 years of experience working within a busy finance or accounting office environment. Qualified through finance experience or equivalent practical knowledge. Experience using accounting software and payroll systems (beneficial) Strong bank reconciliation and ledger management experience. Good understanding of sales ledger, purchase ledger and banking processes. Highly skilled in using spreadsheets and word processing software. Ability to supervise and support finance colleagues while meeting operational targets. GCSEs (or equivalent) in English and Mathematics. Able to handle confidential financial information accurately. What's on offer: Competitive Salary 33 days' annual leave including bank holidays, increasing with service. Option to buy or sell annual leave. Health Cash Plan following probation. Employee Assistance Programme. Pension scheme. Life assurance. Personal accident cover. Employee discounts and benefits portal. Essential car user allowance where applicable. Agile and flexible working arrangements. Supportive working environment with opportunities for development. This is an excellent opportunity to join a respected organisation where you can develop your career while making a valuable contribution. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Scheme Manager Location: Salisbury Salary : £20,982 per annum Vacancy Type: Permanent, Part Time (30 hours per week) Are you passionate about helping people live independently in a safe and supportive environment? At Stonewater, we re looking for a proactive and caring individual to join us at Raglan Court, a welcoming retirement living scheme in Salisbury. As our Scheme Manager , you ll be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring our residents feel safe, supported, and empowered to live independently. You ll take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, making sure we meet compliance standards and deliver consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you ll be confident in taking appropriate action to ensure residents wellbeing is always prioritised. Whilst this role is predominantly based at Raglan Court, Salisbury, there may be requirements to travel to Pembroke House, Salisbury. What we re looking for Experience in housing or customer-facing roles. Strong IT skills (Microsoft Office) and a willingness to learn new systems. Excellent record-keeping and attention to detail. A self-starter with great organisational skills and a passion for helping others. Clear communicator who works well with residents, colleagues, contractors, and external agencies. A practical problem-solver who delivers high-quality work and meets deadlines. Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.

FANTASTIC OPPORTUNITY FOR A LETTINGS MANAGER Sheffield 35,000 - 40,000 Full Time Looking for a role where your property experience makes a genuine difference?This is an opportunity for an experienced letting professional to step away from the pressures of sales targets, commission chasing and high-street agency life whilst still using the commercial, negotiation and relationship-building skills you've spent years developing. We're looking for a Lettings Manager to help grow a portfolio of quality residential properties that provide safe, affordable housing for people moving towards independent living. This is not a traditional sales role. Instead of competing for instructions and chasing fees, you'll focus on building long-term partnerships with landlords, negotiating sustainable agreements, securing good-quality properties, and helping people access housing they may otherwise struggle to afford. If you're an experienced Branch Manager, Deputy Branch Manager or Senior Lettings Manager who enjoys the commercial side of property but wants a role with purpose and a better work-life balance, we'd love to hear from you. The Role You'll play a key role in expanding our property portfolio across Sheffield and surrounding areas by: Building relationships with private landlords, investors and developers. Securing residential properties through long-term leasing arrangements. Negotiating fair and sustainable lease agreements. Promoting the benefits of working with our organisation to landlords. Supporting the mobilisation and onboarding of new properties. Working closely with housing and operational teams to ensure properties are occupied quickly and efficiently. Monitoring occupancy levels and reducing void periods. Maintaining accurate property and portfolio records. Producing reports on acquisitions, occupancy and portfolio growth. Identifying opportunities for future expansion. Why This Role Is Differen No estate agency sales targets. No weekend viewings. No commission pressure. No chasing tenant fees. Use your commercial and negotiation skills for social good. Work-life balance with regular office hours. Opportunity to help vulnerable people access long-term housing This role would suit someone who still enjoys property, landlord engagement and negotiation but is ready for a more rewarding and meaningful career path. About You You'll likely have: At least 7 years' experience within residential lettings. Experience as a Branch Manager, Deputy Branch Manager or Senior Lettings Manager. A proven track record of building landlord relationships. Experience winning instructions and growing a property portfolio. Strong negotiation skills. A good understanding of residential lettings legislation. Experience managing multiple projects and priorities. Confidence working independently and making decisions. Excellent communication and relationship-building skills. Strong administration and organisational abilities. A full UK driving licence and access to your own vehicle. Desirable Experience working with HMOs or portfolio landlords. Knowledge of supported or social housing environments. Experience overseeing property improvements or mobilisation projects. Understanding of property compliance and health & safety requirements. What's on Offer? Salary of 35,000 - 40,000 Monday to Friday working pattern Flexible start and finish times available Mileage reimbursement Pension scheme Health cash plan Sick pay Supportive leadership team Opportunity to join a growing organisation with ambitious plans Free parking Ready for a change?If you've built a successful career in lettings but want to move away from a target-driven environment and into a role where your expertise can have a lasting impact, we'd love to hear from you. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Job Role: Team Leader - Supported Housing Salary: £29,080 per year Hours: 37.5 hours per week Contract type: Permanent Location: Wiltshire - Trowbridge and Salisbury Additional information: Participate in an out-of-hours on-call rota. Valid driver's license and access to own vehicle - business insurance will be required for roles involving travel for work. About Alongside: Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! About the Role: Step into a role where your leadership truly makes a difference. As Team Leader , you'll guide and inspire a passionate team delivering life-changing supported housing services across Wiltshire. You'll support individuals with recent experience of rough sleeping, many with complex needs, helping them rebuild their lives and regain independence through high-quality, person-centred support. In this hands-on role, you'll drive performance, ensure high standards, and lead continuous improvement, all while championing the values that make Alongside so special. With the support of the Service Manager, you'll empower both your team and your clients to achieve their full potential - making a lasting impact every day. What you'll be doing: Lead and support your team: Provide guidance, regular reviews, and supervisions to ensure your teams feels supported and empowered. Drive quality and compliance: Monitor weekly KPIs, and make sure risk assessments and support plans are updated and submitted on time. Champion client engagement: Create opportunities for clients to get involved in the service and local projects, fostering inclusion and community. Deliver outstanding support: Offer a person-centred, strengths-based, and trauma-informed approach that promotes empowerment and resilience. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. You can view the full job description by clicking here. What we're looking for: Knowledge and understanding of the support needs of people facing homelessness, including those with mental health challenges, complex needs and substance misuse issues. Experience working with people who may have complex needs and/or challenging behaviours. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at our charity shops A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work, you'll be doing, you'll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Reflective Practice sessions from objective, external facilitators Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!

Help young people belong, contribute and thrive. At YMCA South Midlands, we believe every young person deserves a safe place to live, someone who believes in them and the opportunity to build a brighter future. We're looking for an experienced and compassionate Resident Support Manager (Nights) to lead our out-of-hours support service, ensuring residents feel safe, supported and valued when they need us most. This is a rewarding role where you'll combine operational management with hands-on support, leading a team that delivers outstanding care, responds confidently to challenging situations and creates a welcoming environment every evening. About the Role As Resident Support Manager (Nights), you'll lead our Out of Hours Team, creating a culture that is welcoming, caring, transparent and resident-focused. You'll ensure residents receive high-quality support outside normal office hours, responding to safeguarding concerns, wellbeing issues, crises and challenging behaviour with professionalism, empathy and sound judgement. Alongside supporting residents, you'll coach and develop your team, ensuring they have the confidence, training and support to deliver exceptional services safely and consistently. You'll also work closely with the daytime Resident Support Team to ensure seamless communication, continuity of support and a consistent experience for every resident. Key Responsibilities Lead and manage the Out of Hours Resident Support Team. Create a safe, welcoming and supportive environment for all residents. Respond to safeguarding concerns, incidents and emergencies. Support residents experiencing mental health crises or emotional distress. Manage challenging behaviour using trauma-informed and strengths-based approaches. Ensure accurate handovers, record keeping and incident reporting. Coach, develop and support team members through regular supervision. Deliver training, guidance and continuous development for the Out of Hours Team. Work collaboratively with the daytime teams and external agencies. Promote resident wellbeing, independence and positive outcomes. Ensure compliance with safeguarding, health & safety and organisational policies. About You You'll be a compassionate and resilient leader who thrives in a people-focused environment. You'll bring: Experience working with vulnerable adults or young people in supported housing, homelessness, social care or a similar environment. Experience leading or supervising a team. Excellent knowledge of safeguarding legislation and best practice. Experience supporting people with complex needs, including mental health, trauma and challenging behaviour. A person-centred, strengths-based and trauma-informed approach. Excellent communication, decision-making and problem-solving skills. Confidence working independently and managing incidents calmly under pressure. A commitment to creating an inclusive, respectful and supportive environment. Experience supporting care leavers or young people experiencing homelessness would be advantageous. Working Hours This is a full-time position working on a rota basis. The role includes: Four evening shifts each week between 5:00pm and 1:00am Weekend and Bank Holiday working on a rota Daytime working to support team meetings, supervision, training and collaboration with the wider Resident Support Team Occasional travel to our MK site Why Join YMCA South Midlands? Working with us means becoming part of an organisation that genuinely changes lives. You'll benefit from: A meaningful career where every day makes a difference. A supportive and collaborative leadership team. Ongoing learning, development and leadership opportunities. A values-led culture where people come first. The opportunity to shape and improve services for young people. A generous employee benefits package. Everyone is Welcome Here At YMCA South Midlands, we believe everyone should feel they belong. We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness. As a Christian charity, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none, and appointments are made on merit. Reasonable Adjustments We want every candidate to have the opportunity to perform at their best throughout our recruitment process. If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you. Safer Recruitment YMCA South Midlands is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all colleagues to share this commitment. As part of our safer recruitment process, the successful candidate will be required to complete pre-employment checks, which will include a DBS check, verification of identity and right to work in the UK, employment references, qualification checks (where applicable) and other relevant pre-employment screening in line with our Safer Recruitment Policy. Ready to Apply? If you're passionate about supporting young people and want to lead a team that makes a real difference every day, we'd love to hear from you. Apply today and help create a place where every young person can belong, contribute and thrive.

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Bank Mental Health Support Worker - £14.06 - £15.19 per hour (depending on experience) Hours Part-Time hours, Monday Sunday, inclusive of bank holidays, shifts include mornings, evenings, weekends and sleep ins. Service Papist Way, Wallingford. What You ll Be Doing: Response is looking for an enthusiastic, caring person to join their dedicated team at Papist Way. Papist Way is home to 10 residents with acute mental health needs, working alongside the Adult Mental Health Team. Our roles offer employees variety where every day is different whilst also giving a great sense of pride seeing the positive impact you can have on others. As a Mental Health Support Worker, you will be responsible for providing person-centred support to residents with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Support workers work with residents to enable them to achieve and sustain a rewarding life in the community. Working proactively with residents to promote independence, well-being and ability to manage their own mental health. Staff are responsible for ensuring safety is always maintained though good housing management, risk assessment and health & safety practice. Supporting people to maintain tenancies, look after their homes and develop daily living skills. Overall job responsibility : Further detail can be viewed in the Job Description. Some of the core duties include: Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration Foster a supportive and empowering environment that promotes residents' independence. Support and monitor clients physical and mental health through key working and ensuring access where appropriate to primary health services or liaising with mental health services. Support clients to attend appointments where required. Ensure daily paperwork is completed. Support the Service Manager to achieve monthly service Comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe. Proactive approach to maintain properties and resident rooms to a good standard Comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe. Promote family, friend and carers engagement, ensuring they are involved in their loved one s support and given information about the service. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: GCSE s in English and Maths (or equivalent) A commitment to undertake continual personal development including completing the Care Certificate IT literate with experience using MS Office packages. Good communication skills, written, verbal and listening. Flexible approach to working hours, including weekends. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. Ability to provide non-judgemental, emotional and practical support to residents. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. Demonstrates high levels of personal and professional integrity working to Response s vision, mission and values Ability to follow health and safety procedures. Demonstrate respect for difference and diversity What We Offer: 37 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme Enhanced family friendly leave Professional qualification sponsorship and study leave £500 refer a friend bonus scheme Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS Free flu jabs Free DBS application You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Bank Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date 28/08/2026 All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.

We are looking for an experienced and driven Mechanical & Electrical (M&E) Operations Manager to lead the delivery of our housing repairs and maintenance services across gas, plumbing, and electrical disciplines.This is an exciting leadership opportunity for a skilled M&E professional with strong operational management experience, a passion for service excellence, and the ability to lead high-performing teams in a fast-paced environment.You will play a vital role in ensuring our housing stock is maintained to the highest standards-keeping residents safe, comfortable, and supported. About the Role Reporting to the Assistant Repairs & Maintenance Manager, you will lead operational teams responsible for: Gas, plumbing, and electrical repairs Reactive maintenance works Planned maintenance programmes External contracts and subcontractor performance Health & safety compliance across all operations You'll manage supervisors, trade operatives, contractors, apprentices, and support staff while ensuring excellent service delivery, budget control, regulatory compliance, and continuous improvement. Key Responsibilities As M&E Operations Manager, you will: Lead and manage a customer-focused repairs and maintenance service Drive performance through KPIs, service reviews, and quality assurance inspections Ensure compliance with housing, building, and health & safety legislation including CDM regulations Manage subcontractor relationships and service standards Monitor budgets, expenditure, and financial forecasting Improve productivity, resource allocation, and operational efficiency Support recruitment, performance management, training, and employee development Handle escalated complaints, FOI requests, councillor and MP enquiries Produce reports and briefing papers for senior leadership and elected members Contribute to service planning, innovation, and business transformation Participate in an out-of-hours escalation rota Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

At Sovereign Network Group (SNG), our purpose is to provide good, affordable homes that are the foundation for a better life. We want to have a positive and lasting impact on our customers lives by offering safe, high-quality homes and building strong, connected communities. By shaping our services around specific localities, our local teams can manage homes and places more proactively, working closely with customers, communities, and local partners. We have a fantastic opportunity to join us as a Locality Manager (Customer and Neighbourhoods) to lead the delivery of proactive and customer centric services. Based from our office in Bristol , you will lead a team of Officers who are responsible for tenancy and neighbourhood management in a Locality that covers, Bristol and Gloucester . You'll combine office and home working in line with our hybrid approach, spending two days in the office a week. You'll need to travel across our geography when required so you should be happy to travel and have access to transport. The Role Reporting into one of our Regional Directors of Localities, you'll manage a team of up to 12 people across your locality, including Locality Officers, and Anti-Social Behaviour Officers. You'll set direction within the team by being clear on expectations, role modelling our values and supporting team and individual performance through robust feedback. You'll ensure that teams work together to deliver the right outcome for our customers in a safe and timely way.Responsibilities include: Being visible and present as a leader within the team, demonstrating professionalism and confidence and developing a high performing and well supported team Leading on all strategic and operational elements of service delivery across your locality with focus on customer, lease and tenancy management to enable customers to sustain their tenancy Working collaboratively with Locality Managers (Property Services) and cross functional senior leaders to deliver the Corporate Plan and Customer Vision Developing productive relationships with local stakeholders built on trust, respect, and a joint interest in improving the lives of our residents and communities, with a specific focus on Local Authority partners, statutory agencies, and elected members within a locality Developing and maintaining a digital presence within localities, actively broadcasting community messaging and by hearing our customers voice, develop innovative solutions to build community ownership Securing social impact benefits into the locality that create opportunity and improvements for our places; actively lead locality resident engagement activities to facilitate the co-creation of service as required Collaboratively develop, set, and monitor challenging targets for key business services that meet agreed performance, service and financial standards ensuring customer satisfaction, cost effectiveness and value for money What you'll need You should have experience in a similar senior role, delivering tenancy management and neighbourhoods services to customers cross tenure. You'll need to demonstrate experience of managing a multi-disciplinary customer focused team in a large and complex organisation with demonstrable knowledge of performance improvement. You'll have a high level of technical tenancy and neighbourhood management expertise. You'll also need: Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service The ability to effectively manage and lead a team; inspiring, supporting and developing them to optimise their performance A track record of meeting deadlines and working effectively with others in a complex and dynamic environment Strong people skills and you'll be an effective communicator, with the ability to influence and challenge Evidence of excellent customer service achievements in a complex delivery environment Excellent oral and written communication and interpersonal skills Membership of a professional body - CIH (Chartered Institute of Housing) or equivalent or working towards this is preferred Please note: Interviews will be held on 27th July in Bristol

Refuge Service Manager - Domestic Abuse Services LOCATION: Southampton SALARY: £32,968 DURATION: Permanent HOURS: Full-time (Availability to work 40 hours per week Mon-Fri with a requirement to be available for the out of hours service on a rota basis) We are seeking a passionate and experienced leader to join our Domestic Abuse Support Services team as a Refuge Service Manager. This is an exciting opportunity to lead a dedicated team supporting survivors of domestic abuse within a refuge setting in South Hampshire. You will play a key role in empowering survivors to rebuild their lives, ensuring they receive high-quality, person-centred support in a safe and supportive environment. Working closely with specialist case workers, you will help individuals develop the skills and confidence needed to move forward towards independent living, free from abuse. About the Role As a Service Manager, you will oversee the day-to-day running of a domestic abuse refuge service, ensuring safe, effective, and high-quality support delivery. You will lead, motivate, and develop a team while maintaining compliance with safeguarding, housing, and organisational standards. You will also be responsible for ensuring services are delivered in line with best practice, supporting continuous improvement, and working collaboratively with external agencies and partners. What We're Looking For Significant experience managing domestic abuse or similar support services Strong understanding of safeguarding, housing legislation, and person-centred support approaches Proven ability to lead and develop high-performing teams Experience delivering impactful and outcome-focused services Strong communication, IT, and report-writing skills Commitment to equality, diversity, and inclusion Ability to work 40 hours per week, Monday-Friday, with participation in an out-of-hours rota Additional Information This role is subject to satisfactory Disclosure and Barring Service (DBS) checks, references, and Right to Work verification. We are committed to creating safe, inclusive, and supportive services for both customers and colleagues. Our values are centred on being ethical, ambitious, passionate, agile, and commercial, and we are proud to support communities through specialist housing and support services. About the Organisation We are a leading housing provider managing thousands of homes across the UK, delivering affordable housing and specialist support services for people with a range of needs, including supported living, retirement housing, young people's services, and domestic abuse refuges. Our mission is to ensure everyone has a safe place to call home and the support they need to thrive. For more information on this income focused role please contact Cali Webb on .

Senior Support Worker - Supported Accommodation Job Location: Stroud This is a Gloucestershire County Council job. Job Location: Shire Hall Salary: £37,280 - £40,777 per annum Hours per Week: 37.00 Contract Type: Permanent Closing Date: 26/07/2026 Job Requisition Number: 14471 This post is open to job share on an 18.5 hour a week basis Are you an experienced and committed practitioner ready to support young people and care leavers on their journey to independence? We are recruiting a Senior Support Worker to join our Supported Accommodation Service in Stroud, part of the wider Children's Residential Service, supporting young people and care leavers aged 16-25. This is an exciting opportunity to work within a large, purpose-designed provision of 19 self-contained studio flats, supporting young people to build the skills, resilience and confidence needed for independent living. About the Role As a Senior Support Worker, you will play a leadership role in delivering high-quality, trauma-informed support to young people and care leavers, promoting their safety, wellbeing and independence. You will: lead shifts, ensuring effective staff deployment and high standards of care and support build positive, professional relationships that promote trust, boundaries and accountability support young people to develop essential life skills, including budgeting, cooking, self-care, education and employment assess and manage risk, responding to safeguarding concerns and escalating where required support young people through challenges using de-escalation and solution-focused approaches contribute to support planning, helping young people achieve their goals and aspirations maintain accurate records in line with organisational and GDPR requirements promote a safe, well-maintained environment, overseeing health and safety and property standards work collaboratively with social workers, personal advisors and partner agencies supervise, mentor and support Support Workers, modelling best practice deputise for the Registered Manager and Deputy Manager when required contribute to quality assurance, audits and continuous improvement of the service You will be expected to uphold safeguarding responsibilities at all times and contribute to a positive, consistent and child-centred culture. About the Service a Supported Accommodation provision for young people and care leavers aged 16-25 19 self-contained studio flats, promoting independence within a supportive environment focused on developing practical life skills, emotional resilience and positive futures About You We are looking for someone who: has experience working with young people and/or care leavers has experience leading shifts or supporting staff understands safeguarding, risk management and trauma-informed practice can remain calm under pressure and make sound decisions is passionate about supporting independence and positive outcomes Essential requirements: Level 3 qualification in a relevant field (e.g. Residential Childcare, Health & Social Care) experience supporting young people (ideally aged 16-18) in supported accommodation, residential care, youth services, housing, or similar settings experience leading shifts, coordinating staff, or supporting team decision-making experience working with young people with complex needs, including emotional dysregulation and risk-taking behaviour knowledge of risk assessment, risk management, and identifying safeguarding concerns experience of multi-agency working with professionals such as social care, health, and education services strong record-keeping skills and experience using electronic case management systems Working Pattern This role operates on a weekly rotating shift pattern (Monday to Sunday), example: Week 1 Morning shifts: 6:30am - 3:30pm Week 2 - Afternoon shifts: 3:00pm - 11:30pm Week 3 - Waking night shift: 11:00pm - 7:00am Please note that this shift pattern is indicative and may be subject to reasonable change in line with service needs and operational requirements. Flexibility is essential, including weekends and bank holidays. Important Information - Service Development Please note that this Supported Accommodation service is currently progressing through its registration process and is not yet fully operational. As part of your induction, training and preparation, you will work within existing children's homes across the Children's Residential Service. This will provide valuable experience, strengthen your practice, and help you integrate into the wider service, ensuring you are fully prepared once Southfields becomes operational. In accordance with Schedule 9, Part 1, of the Equality Act 2010, this role has a Genuine Occupational Requirement for the postholder to be aged 21 years or above. This is an essential and proportionate requirement to ensure the effective and appropriate delivery of the service due to the nature of the duties of the role and the ages and complex needs of the children and young people in our care. Interviews for this post will be held on Wednesday 29th July and Wednesday 5th August. We reserve the right to close an advertisement earlier than the stated closing date if we receive a suitable number of applications. If you would like to find out more about our Children's Service please take a look here: Children's Social Care Careers Careers hub

Job Title: Housing Officer known internally as a "Local Housing Manager" Location: Enfield - N9 0TG Salary Banding Range: £41,235 - £43,405 Full Time 37.5hr working week - Permanent Position Valid UK Driving Licence & access to transport is required for this role This role MTVH are recruiting for a skilled and experienced Local Housing Manager who can provide excellent housing & estate services to our rented properties within a defined geographical patch. As our Local Housing Manager, you will be the front facing representative of MTVH, co-ordinating internal & external services to meet the diverse range of needs of our customer base by delivering services both on an individual & local basis to a high standard. It is essential that the ideal candidate has proven previous experience of dealing with customers presenting with complex or challenging needs. This role is predominantly based within office hours of 9-5.30pm (flexibility with hours to be discussed at interview) working a 37.5hr week Monday to Friday. You will be expected to be out on-site 3 days per week with 2 days being spent in-house at our Clapham Park office coupled with home working. As with any community-based role, occasional flexibility with working hours will be required and part of your job role will see you participating in supporting our customers with local initiatives and on occasions can involve weekend work, although this is not common. This role will also require you to manage relationships with the Local Authority and other Housing Association partners. You will also be the point of contact for customers with respect to general ASB complaints, estate services, tenancy management, tenancy enforcement and lettings management. What you'll need to succeed: • Essential car user • Experience of working in a social housing setting is essential • Experience of working within a supported housing environment is desirable • Whilst good working knowledge of housing practice, housing law and the principles of service charge management is essential, to really succeed it will be your values and passion that will set you apart. • At MTVH our values of care, dare and collaborate run through all that we do, we're looking for people who can demonstrate these behaviours every day of the week. • At a time of continuing change, you should be able to demonstrate the ability to adapt and be flexible • Ability to collaborate, network and be a strong team player • Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential • Experience of excellent administration skills & analysing customer feedback to achieve service improvements • Attention to detail and accuracy in writing, reporting and numeracy • Experience of dealing with customers face to face and responding to customer enquiries on the phone and in writing • Ability to self-manage a varied and demanding workload, prioritising and organising too • A self-starter who isn't afraid of challenge, shows innovation, initiative, empathy & passion • The ability to manage and report on projects against agreed targets • Must possess excellent office management skills, managing inboxes, keys etc • Must be willing to work flexible hours as required Desirable • Housing qualification To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. As this is part of MTVH's onboarding process the cost will be paid for by the organisation and a new checked performed every three years Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)

Our client was founded to help people facing the devastating effects of homelessness. Today, they also tackle the causes and consequences of poverty and inequality. The organisation works with around 6000 individuals and families across Kent every year, helping people to reach their full potential by breaking down the barriers to housing, mental and physical health, work, education, financial independence or daily living skills. Prospectus are proud to be supporting Porchlight in the recruitment of a new Service Manager for one of their small, low-medium needs supported housing services in Tonbridge. As Service Manager you will oversee the day to day delivery of one of the organisation's small homeless services in Tonbridge; this service provides intensive, trauma informed support to those who are sleeping rough or have experienced homelessness and require additional support to sustain accommodation and rebuild their independence. This is a hands on, operational role, managing a team of frontline staff who provide practical, trauma informed support. You'll work closely with the Area Manager to make sure the service is safe, effective, high quality, and responsive to the needs and experiences of the people the organisation supports. You will be responsible for managing and supporting your team to deliver practical and emotional support needed to overcome the trauma of sleeping on the streets, providing housing related support across both the organisation and other accommodation in the Tonbridge and Tunbridge Wells areas. To apply for this role, you will have demonstrable experience of overseeing services, project or contracts aimed at supporting vulnerable people. You will have experience of collaborating and working with multiple partner organisations, and will have demonstrable experience of making autonomous decisions to manage teams (e.g. capacity planning, adapting models to meet service needs). Overall, you will be a skilled communicator, confident working in partnership with a range of sector-wide agencies, and passionate about delivering high quality services for vulnerable people. If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance please reach out directly to Victoria Savva at Prospectus. Please note this is a full-time role, that will be based mostly onsite (with some home-working).

Are you an experienced leader with a passion for supporting people experiencing homelessness? We're recruiting a Hostel Manager to help lead a busy homelessness service, delivering high-quality, trauma-informed support that empowers individuals to achieve sustainable housing and positive life outcomes.Working alongside a multidisciplinary team, you'll oversee the day-to-day running of the service, provide supervision and support to frontline staff, monitor performance, and drive continuous improvement. You'll work closely with housing, health and voluntary sector partners to ensure people can access the services they need to improve their housing, wellbeing and independence. Key Requirements: Experience managing or supervising within homelessness, housing or supported accommodation. Strong leadership and people management skills. Knowledge of homelessness, safeguarding and person-centred practice. Excellent communication and partnership working abilities. Passion for delivering high-quality services that make a real difference. This is an excellent opportunity to join a rewarding service where your leadership will have a genuine impact on the lives of vulnerable people.

Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in Sutton who are looking to appoint a Tenancy Enforcement Lead (ASB Officer) for the 3 months ongoing, at the rate of 29.49 per hour umbrella 5 days either in office or out on visits Job responsibilities To be an integral part of the Housing Management team and to take pride in delivering an excellent Anti-Social Behaviour and Tenancy Fraud enforcement service across all properties. To take responsibility for leading and managing all ASB cases that require formal action and represent the organisation in Court working with Housing (including Supported Housing), and Legal colleagues to deliver a customer focused outcome. To provide caseload support and supervision to the Local Housing Managers and Supported Housing Managers offering up to date and specialist knowledge in all areas of Anti-Social Behaviour. To collaborate with other colleagues to review policies and procedures and implement best practice across the Regions. Be an expert in the ASB and Tenancy Fraud arena and provide training and support as required. General Responsibilities To understand and comply with the organisations safeguarding, safety and compliance policies, procedures and processes and support a positive safeguarding, safety and compliance culture across the organisation. Actively and effectively promote the organisations corporate values of Care, Dare, Collaborate. Role modelling appropriate behaviours and acting with the highest level of professionalism and integrity. Play an active role in contributing to effective cross team working and provide cover for colleagues as required. To maintain confidentiality with personal information and data regarding our customers, employees and stakeholders at all times ensuring compliance with the Data Protection Policy. To comply with the organisations Health and Safety policies, procedures, and processes and to promote health and safety compliance for all. To act at all times within the organisations policies, procedures and code of conduct and uphold the organisations commitment to Equality and Diversity Should your skills match the above please send through your updated CV. Eden Brown is acting as an Employment Business in relation to this vacancy.

Housing Complaints and Service Improvement Manager Location: East London Type: Temp ongonig Rate: 325.86 Umbrella Hours: 36 hours per week Social Housing Experience Required Daniel Owen are proud to be representing a well-known client based in the East London area, who are looking for a highly skilled Housing Complaints and Service Improvement Manager to join their team. Key Responsibilities - Housing Complaints and Service Improvement Manager Experience of managing within a complex / high volume complaints handling environment or equivalent. Experience of working within housing services. A good understanding of the Housing Ombudsman's Complaint Handling Code. Lead and develop an exceptional complaints and enquiries service, prioritising customer experience and ensuring compliance with the Housing Ombudsman's Code. Design and implement a continuous service improvement framework, using all sources of resident insight data and sector good practice to deliver a programme of insight driven improvements, ensuring operational services are compliant with regulatory requirements. Implement mechanisms to identify systemic issues and emerging trends, identifying root causes of issues and working with service leaders to apply learning and implementing service improvements, improving the service from the customer perspective. Building a strong culture of 'resident first', ensuring that residents are supported when making complaints and positive resolutions are reached. Manage responses to complex professional or politically sensitive issues within the area of responsibility. Build and sustain effective relationships with all internal and external stakeholders. Work in partnership with internal and external contacts to develop and maintain joint working and promote the client position. Strong analytical skills to identify trends, conduct root cause analysis and drive continuous improvement initiatives.

Are you an experienced housing professional with a passion for helping vulnerable people move into settled accommodation? This is an excellent opportunity to join a North London Local Authority as a Move-On Coordinator, playing a key role in supporting residents to transition successfully from assessment accommodation into long-term housing. In this role, you will take ownership of coordinating move-on activity, working closely with internal teams, Adult Social Care, Supported Housing Pathway Managers, PRS landlords and partner agencies to ensure residents receive the right support at the right time. You'll organise placements, remove barriers to move-on, coordinate multi-agency meetings and ensure safe, timely transitions while maintaining accurate records and compliance with safeguarding and data protection requirements. We're looking for someone with experience in housing, homelessness, supported housing or move-on services who has a strong understanding of partnership working, excellent case management skills and the ability to build effective relationships with a wide range of stakeholders. Knowledge of the Care Act 2014, safeguarding principles and housing pathways would be highly beneficial. This is an initial 3-month contract, offering £27.91 per hour (Umbrella), with the opportunity to make an immediate impact within a busy and supportive local authority team. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Your new company Our client is a well-established housing and support provider that delivers accommodation and support services to people experiencing homelessness across Birmingham. The organisation provides safe, high-quality accommodation and person-centred support to help residents overcome challenges, build independence and move towards long-term housing solutions. Due to continued growth, there is an exciting opportunity for an experienced Service Manager to lead a dispersed homelessness accommodation service, overseeing both operational delivery and a dedicated team supporting vulnerable adults across multiple sites. Your new role As Service Manager, you will take responsibility for the day-to-day management of a homelessness accommodation service operating across Birmingham. Leading a team of approximately 12-17 staff, you will ensure high-quality support is delivered to residents with a range of complex needs, including mental health challenges, substance misuse, offending histories, trauma and previous rough sleeping. You will oversee service performance, housing management, safeguarding, compliance, quality assurance and partnership work, while maintaining excellent relationships with local authorities, commissioners, community safety teams and support agencies. The role will also involve managing referrals, move-ons, voids, risk management, staff development, service audits and continuous improvement initiatives. What you'll need to succeed Previous experience managing homelessness, supported housing or housing-related support services. Proven experience leading and developing teams, including performance management, supervision and staff development. Strong understanding of safeguarding, risk management, ASB management and trauma-informed practice. Experience working with vulnerable adults and managing services supporting individuals with complex needs. Excellent partnership-building skills with local authorities, health services, social care and external stakeholders. Strong organisational skills with the ability to manage multiple priorities across several sites. Knowledge of housing management, compliance, health and safety and service quality standards. A proactive, solutions-focused approach with a commitment to delivering outstanding customer outcomes. What you'll get in return Opportunity to join a respected organisation making a real difference within the homelessness sector. A rewarding leadership role with significant autonomy and influence. Ongoing professional development and training opportunities. Supportive senior leadership team and collaborative working environment. Opportunity to shape service delivery and improve outcomes for vulnerable residents. Salary of up to 32,000 and benefits package. The chance to lead a passionate team committed to transforming lives and creating sustainable housing outcomes. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Your new company A well-established housing and support provider that delivers accommodation and support services to people experiencing homelessness across Stratford Upon Avon. The organisation provides safe, high-quality accommodation and person-centred support to help residents overcome challenges, build independence and move towards long-term housing solutions. Due to continued growth, there is an exciting opportunity for an experienced Service Manager to lead a dispersed homelessness accommodation service, overseeing both operational delivery and a dedicated team supporting vulnerable adults across multiple sites. Your new role As Service Manager, you will take responsibility for the day-to-day management of a homelessness accommodation service operating across Stratford Upon Avon. Leading a team of 4 staff, you will ensure high-quality support is delivered to residents with a range of complex needs, including mental health challenges, substance misuse, offending histories, trauma and previous rough sleeping. You will oversee service performance, housing management, safeguarding, compliance, quality assurance and partnership working, while maintaining excellent relationships with local authorities, commissioners, community safety teams and support agencies. The role will also involve managing referrals, move-ons, voids, risk management, staff development, service audits and continuous improvement initiatives. What you'll need to succeed Previous experience managing homelessness, supported housing or housing-related supported services. Proven experience leading and developing teams, including performance management, supervision and staff development. Strong understanding of safeguarding, risk management, ASB management and trauma-informed practice. Experience working with vulnerable adults and managing services supporting individuals with complex needs. Excellent partnership-building skills with local authorities, health services, social care and external stakeholders. Strong organisational skills with the ability to manage multiple priorities across several sites. Knowledge of housing management, compliance, health and safety and service quality standards. A proactive, solutions-focused approach with a commitment to delivering outstanding customer outcomes. What you'll get in return Opportunity to join a respected organisation making a real difference within the homelessness sector. A rewarding leadership role with significant autonomy & influence. Ongoing professional development and training opportunities. Supportive senior leadership team and collaborative working environment. Opportunity to shape service delivery and improve outcomes for vulnerable residents. Salary of up to 32,000 and benefits packages. The chance to lead a passionate team committed to transforming lives and creating sustainable housing outcomes. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)