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CRANLEIGH SCHOOL
HR & Recruitment Coordinator
CRANLEIGH SCHOOL Cranleigh, Surrey
HR & Recruitment Coordinator Salary: £31,200 per annum Working hours: Full time Application Deadline: Monday, July 20, 2026 Job Summary Set in the beautiful Surrey Hills, Cranleigh School is a leading independent co-educational boarding and day school. We are defined by our strong community ethos, outstanding pastoral care, and a deep commitment to nurturing the "whole person" in a safe, aspirational environment. We are seeking an organised, proactive, and detail-oriented HR & Recruitment Coordinator to join our busy Human Resources department. Reporting jointly to the HR & Wellbeing Officer and the Recruitment Specialist, you will play a vital role across the employee lifecycle. In this vital role, you will support both HR operations and recruitment activities across the School, ensuring our processes are delivered efficiently, professionally, and in full compliance with employment legislation and safeguarding requirements. Key Responsibilities HR Support: Provide full administrative support for onboarding, training, contract changes, appraisals, and leaver processes, utilising our HR information system. Recruitment Coordination: Act as the main point of contact for candidates, assist with drafting job descriptions, post vacancies, schedule interviews, and maintain our recruitment tracker. Compliance & Safeguarding: Partner with Safer Recruitment specialists to ensure all statutory pre-employment and safeguarding checks are completed accurately. General Administration: Assist with employee benefits (medical insurance, housing), maintain digital records, and support the shift from paper-based to electronic systems. What We Are Looking For Skills & Experience: Experience in a coordination or fast-paced administrative role, with exposure to HR or recruitment processes. Capabilities: Exceptional communication skills, a high level of discretion/GDPR awareness, and strong Microsoft Office skills. Proficiency in HRIS and ATS platforms are desirable. Attributes: A collaborative team player who is calm under pressure and deeply committed to safeguarding and child welfare. Desirable: Experience within the education sector, or a willingness to work toward a foundational HR/recruitment qualification (with training support available). What We Offer Enjoy the buzzing, vibrant atmosphere of our school community on-site. Flexibility outside of term time may be considered. Professional Development: A fully funded opportunity to complete the CIPD Level 3 Foundation Certificate in People Practice, supporting your long-term career progression in HR. Benefits: Competitive salary, pension scheme, Gym, free lunches and a supportive, collaborative team environment. How to Apply If you are ready to bring your organisational expertise to a values-driven community, we would love to hear from you. To apply, please click on the 'Apply Now' button. Candidates are requested to submit a brief letter of application (no more than one side of A4), together with the online application and supported by a full CV (via the 'Apply now' button) as soon as possible and no later than 9:00am on Monday 20th July 2026. Applications are considered as they are received and therefore the vacancy may close sooner than advertised. Cranleigh School recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds. All applicants must have the right to work in the UK. The School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The post holder will be subject to a DBS check.
Jul 18, 2026
Full time
HR & Recruitment Coordinator Salary: £31,200 per annum Working hours: Full time Application Deadline: Monday, July 20, 2026 Job Summary Set in the beautiful Surrey Hills, Cranleigh School is a leading independent co-educational boarding and day school. We are defined by our strong community ethos, outstanding pastoral care, and a deep commitment to nurturing the "whole person" in a safe, aspirational environment. We are seeking an organised, proactive, and detail-oriented HR & Recruitment Coordinator to join our busy Human Resources department. Reporting jointly to the HR & Wellbeing Officer and the Recruitment Specialist, you will play a vital role across the employee lifecycle. In this vital role, you will support both HR operations and recruitment activities across the School, ensuring our processes are delivered efficiently, professionally, and in full compliance with employment legislation and safeguarding requirements. Key Responsibilities HR Support: Provide full administrative support for onboarding, training, contract changes, appraisals, and leaver processes, utilising our HR information system. Recruitment Coordination: Act as the main point of contact for candidates, assist with drafting job descriptions, post vacancies, schedule interviews, and maintain our recruitment tracker. Compliance & Safeguarding: Partner with Safer Recruitment specialists to ensure all statutory pre-employment and safeguarding checks are completed accurately. General Administration: Assist with employee benefits (medical insurance, housing), maintain digital records, and support the shift from paper-based to electronic systems. What We Are Looking For Skills & Experience: Experience in a coordination or fast-paced administrative role, with exposure to HR or recruitment processes. Capabilities: Exceptional communication skills, a high level of discretion/GDPR awareness, and strong Microsoft Office skills. Proficiency in HRIS and ATS platforms are desirable. Attributes: A collaborative team player who is calm under pressure and deeply committed to safeguarding and child welfare. Desirable: Experience within the education sector, or a willingness to work toward a foundational HR/recruitment qualification (with training support available). What We Offer Enjoy the buzzing, vibrant atmosphere of our school community on-site. Flexibility outside of term time may be considered. Professional Development: A fully funded opportunity to complete the CIPD Level 3 Foundation Certificate in People Practice, supporting your long-term career progression in HR. Benefits: Competitive salary, pension scheme, Gym, free lunches and a supportive, collaborative team environment. How to Apply If you are ready to bring your organisational expertise to a values-driven community, we would love to hear from you. To apply, please click on the 'Apply Now' button. Candidates are requested to submit a brief letter of application (no more than one side of A4), together with the online application and supported by a full CV (via the 'Apply now' button) as soon as possible and no later than 9:00am on Monday 20th July 2026. Applications are considered as they are received and therefore the vacancy may close sooner than advertised. Cranleigh School recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds. All applicants must have the right to work in the UK. The School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The post holder will be subject to a DBS check.
BRC
ASB Officer
BRC Ewloe, Flintshire
Job Title: ASB Officer Job Type: Temporary (Initially 1 month with potential extension) Location: North Wales Salary: £35,000 salary equivalent Hours: Full Time BRC are working closely with a Housing Association in North Wales who are looking for an experienced ASB Officer to join their team on an initial 1-month temporary contract. This is a patch-based role, with approximately 3-4 days per week spent out in the community managing a designated housing patch. The successful candidate will play a key role in delivering a high-quality housing management service, with a strong focus on anti-social behaviour while also supporting wider tenancy management functions. Duties: Manage and investigate anti-social behaviour cases from initial report through to resolution. Carry out regular estate inspections and identify any issues requiring action. Manage rent accounts and support tenants with sustaining their tenancies. Conduct tenancy sign-ups and oversee the lettings process. Build positive relationships with residents, partners and external agencies. Ensure compliance with housing policies, procedures and relevant legislation. Maintain accurate case notes and housing records using Microsoft Dynamics. Respond to customer enquiries and provide excellent customer service across all aspects of housing management. Requirements: Previous experience working within a Housing Officer or ASB Officer role. Strong knowledge of housing management, including ASB, rents, lettings and estate management. Experience using Microsoft Dynamics housing management system. Excellent communication and conflict resolution skills. Ability to manage a varied caseload and work independently across a housing patch. Full UK Driving Licence and access to a vehicle is desirable. REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply. For more information, please contact Meg Smith on (phone number removed) or (phone number removed) .
Jul 18, 2026
Contractor
Job Title: ASB Officer Job Type: Temporary (Initially 1 month with potential extension) Location: North Wales Salary: £35,000 salary equivalent Hours: Full Time BRC are working closely with a Housing Association in North Wales who are looking for an experienced ASB Officer to join their team on an initial 1-month temporary contract. This is a patch-based role, with approximately 3-4 days per week spent out in the community managing a designated housing patch. The successful candidate will play a key role in delivering a high-quality housing management service, with a strong focus on anti-social behaviour while also supporting wider tenancy management functions. Duties: Manage and investigate anti-social behaviour cases from initial report through to resolution. Carry out regular estate inspections and identify any issues requiring action. Manage rent accounts and support tenants with sustaining their tenancies. Conduct tenancy sign-ups and oversee the lettings process. Build positive relationships with residents, partners and external agencies. Ensure compliance with housing policies, procedures and relevant legislation. Maintain accurate case notes and housing records using Microsoft Dynamics. Respond to customer enquiries and provide excellent customer service across all aspects of housing management. Requirements: Previous experience working within a Housing Officer or ASB Officer role. Strong knowledge of housing management, including ASB, rents, lettings and estate management. Experience using Microsoft Dynamics housing management system. Excellent communication and conflict resolution skills. Ability to manage a varied caseload and work independently across a housing patch. Full UK Driving Licence and access to a vehicle is desirable. REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply. For more information, please contact Meg Smith on (phone number removed) or (phone number removed) .
JOB SWITCH LTD
Temporary Accommodation Officer
JOB SWITCH LTD
Purpose Temporary Accommodation Officer Temporary Accommodation Officer To provide effective day to day housing management for temporary accommodation owned or directly managed by the Council, ensuring properties are safe, well maintained, and compliant with all relevant legislation, policies and standards. To maintain high property standards by carrying out inspections, investigations and follow up actions in response to complaints, repairs issues, damp and mould concerns, anti social behaviour, and tenancy/licence breaches. The postholder ensures that issues are resolved promptly through direct action, coordination with contractors, and enforcement of tenancy/licence terms. To work closely with internal teams, partners and statutory agencies to ensure that breaches of tenancy/licence agreements are identified early, addressed appropriately and escalated when necessary, using all available enforcement tools to protect residents and the Council. To deliver a resident focused service by providing clear communication, practical support, and a strong presence within temporary accommodation settings, ensuring that households feel supported, listened to and safe throughout their stay. The role plays a pivotal part in helping residents stabilise and prepare for their move into a safe and sustainable settled home. Deliver a specialist aspect of service delivery, which engages customers / stakeholders and enables them to make effective use of the service. Temporary Accommodation Officer The service is delivered to the quality, organisational and professional standards required Customer / stakeholder expectations are managed in relation to what can be delivered. The service meets organisational requirements and reflects customer / stakeholder requirements / needs, within organisational constraints. Maintain all required records and information. Analyse and interpret complex information, for input into reports. Procedures are adhered to and all information is correctly recorded and processed. Accurate, complete and relevant information / records / reports are provided for internal and/or external use. Develop specialist documents / materials / activities to support / promote the service area. All materials / activities are delivered to the required standards and timescales. Communications are clear, well planned and effectively targeted. Experience ? Experience delivering frontline housing management services, preferably in temporary accommodation, social housing or similar settings. ? Experience working directly with residents in a diverse, multi-cultural environment, including vulnerable or high-need households. ? Experience carrying out property inspections, identifying health and safety concerns and specifying or escalating necessary works. ? Experience managing tenancy/licence breaches, ASB, arrears or abandonment cases, including taking proportionate enforcement action. ? Experience handling complaints and repairs issues, including damp and mould, disrepair, contractor performance concerns and resident disputes. ? Experience working collaboratively with other services, including Repairs, ASB teams, Social Care, Environmental Health, Managing Agents and external partners. ? Experience maintaining accurate records on housing management systems, updating casework, inspections, contacts and actions in line with audit expectations. ? Experience supporting residents with housing-related advice, tenancy sustainment, safeguarding concerns or signposting to specialist agencies. Indicative Qualifications
Jul 18, 2026
Contractor
Purpose Temporary Accommodation Officer Temporary Accommodation Officer To provide effective day to day housing management for temporary accommodation owned or directly managed by the Council, ensuring properties are safe, well maintained, and compliant with all relevant legislation, policies and standards. To maintain high property standards by carrying out inspections, investigations and follow up actions in response to complaints, repairs issues, damp and mould concerns, anti social behaviour, and tenancy/licence breaches. The postholder ensures that issues are resolved promptly through direct action, coordination with contractors, and enforcement of tenancy/licence terms. To work closely with internal teams, partners and statutory agencies to ensure that breaches of tenancy/licence agreements are identified early, addressed appropriately and escalated when necessary, using all available enforcement tools to protect residents and the Council. To deliver a resident focused service by providing clear communication, practical support, and a strong presence within temporary accommodation settings, ensuring that households feel supported, listened to and safe throughout their stay. The role plays a pivotal part in helping residents stabilise and prepare for their move into a safe and sustainable settled home. Deliver a specialist aspect of service delivery, which engages customers / stakeholders and enables them to make effective use of the service. Temporary Accommodation Officer The service is delivered to the quality, organisational and professional standards required Customer / stakeholder expectations are managed in relation to what can be delivered. The service meets organisational requirements and reflects customer / stakeholder requirements / needs, within organisational constraints. Maintain all required records and information. Analyse and interpret complex information, for input into reports. Procedures are adhered to and all information is correctly recorded and processed. Accurate, complete and relevant information / records / reports are provided for internal and/or external use. Develop specialist documents / materials / activities to support / promote the service area. All materials / activities are delivered to the required standards and timescales. Communications are clear, well planned and effectively targeted. Experience ? Experience delivering frontline housing management services, preferably in temporary accommodation, social housing or similar settings. ? Experience working directly with residents in a diverse, multi-cultural environment, including vulnerable or high-need households. ? Experience carrying out property inspections, identifying health and safety concerns and specifying or escalating necessary works. ? Experience managing tenancy/licence breaches, ASB, arrears or abandonment cases, including taking proportionate enforcement action. ? Experience handling complaints and repairs issues, including damp and mould, disrepair, contractor performance concerns and resident disputes. ? Experience working collaboratively with other services, including Repairs, ASB teams, Social Care, Environmental Health, Managing Agents and external partners. ? Experience maintaining accurate records on housing management systems, updating casework, inspections, contacts and actions in line with audit expectations. ? Experience supporting residents with housing-related advice, tenancy sustainment, safeguarding concerns or signposting to specialist agencies. Indicative Qualifications
Additional Resources
Finance Supervisor / Finance Team Leader - Social Housing
Additional Resources
An opportunity has arisen for a Finance Supervisor / Finance Team Leader to join a not-for-profit housing association providing affordable housing, supported accommodation, and community services. As a Finance Supervisor / Finance Team Leader, you will oversee key finance operations, supervise day-to-day processing activities and support the efficient running of the finance function. This permanent role offers a salary range of £33,000 - £35,000 and benefits. Flexible working arrangements, including remote working and the option to work from other locations as required. You will be responsible for: Overseeing the day-to-day operation of the sales ledger, purchase ledger, banking and nominal ledger. Maintaining cashbooks and completing bank reconciliations across multiple accounts. Ensuring rent income records reconcile accurately with financial records. Posting journals and maintaining the nominal ledger. Supervising sales ledger activities, including invoicing, postings and resolving queries. Supervising purchase ledger processes, ensuring invoices are processed accurately and payment runs are completed on time. Monitoring rent collection activities and ensuring reconciliations are completed promptly. Assisting with the maintenance of the fixed asset register. Ensuring compliance with financial procedures and internal policies. Managing your own workload while providing guidance and support to the wider finance team. What we are looking for: Previously worked as a Finance Supervisor, Senior Finance Assistant, finance Team leader, Accounts Team Leader, Senior Finance Officer, Finance Operations Supervisor, Accounts Supervisor, Accounts Team Leader, Finance Coordinator, Assistant Finance Manager, Finance Officer, Senior Accounts Assistant, Finance Administrator, Accounts Team Leader, Purchase Ledger Supervisor, Sales Ledger Supervisor, Housing Finance Officer or in a similar rol Minimum 2 years of experience working within a busy finance or accounting office environment. Qualified through finance experience or equivalent practical knowledge. Experience using accounting software and payroll systems (beneficial) Strong bank reconciliation and ledger management experience. Good understanding of sales ledger, purchase ledger and banking processes. Highly skilled in using spreadsheets and word processing software. Ability to supervise and support finance colleagues while meeting operational targets. GCSEs (or equivalent) in English and Mathematics. Able to handle confidential financial information accurately. What's on offer: Competitive Salary 33 days' annual leave including bank holidays, increasing with service. Option to buy or sell annual leave. Health Cash Plan following probation. Employee Assistance Programme. Pension scheme. Life assurance. Personal accident cover. Employee discounts and benefits portal. Essential car user allowance where applicable. Agile and flexible working arrangements. Supportive working environment with opportunities for development. This is an excellent opportunity to join a respected organisation where you can develop your career while making a valuable contribution. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Jul 18, 2026
Full time
An opportunity has arisen for a Finance Supervisor / Finance Team Leader to join a not-for-profit housing association providing affordable housing, supported accommodation, and community services. As a Finance Supervisor / Finance Team Leader, you will oversee key finance operations, supervise day-to-day processing activities and support the efficient running of the finance function. This permanent role offers a salary range of £33,000 - £35,000 and benefits. Flexible working arrangements, including remote working and the option to work from other locations as required. You will be responsible for: Overseeing the day-to-day operation of the sales ledger, purchase ledger, banking and nominal ledger. Maintaining cashbooks and completing bank reconciliations across multiple accounts. Ensuring rent income records reconcile accurately with financial records. Posting journals and maintaining the nominal ledger. Supervising sales ledger activities, including invoicing, postings and resolving queries. Supervising purchase ledger processes, ensuring invoices are processed accurately and payment runs are completed on time. Monitoring rent collection activities and ensuring reconciliations are completed promptly. Assisting with the maintenance of the fixed asset register. Ensuring compliance with financial procedures and internal policies. Managing your own workload while providing guidance and support to the wider finance team. What we are looking for: Previously worked as a Finance Supervisor, Senior Finance Assistant, finance Team leader, Accounts Team Leader, Senior Finance Officer, Finance Operations Supervisor, Accounts Supervisor, Accounts Team Leader, Finance Coordinator, Assistant Finance Manager, Finance Officer, Senior Accounts Assistant, Finance Administrator, Accounts Team Leader, Purchase Ledger Supervisor, Sales Ledger Supervisor, Housing Finance Officer or in a similar rol Minimum 2 years of experience working within a busy finance or accounting office environment. Qualified through finance experience or equivalent practical knowledge. Experience using accounting software and payroll systems (beneficial) Strong bank reconciliation and ledger management experience. Good understanding of sales ledger, purchase ledger and banking processes. Highly skilled in using spreadsheets and word processing software. Ability to supervise and support finance colleagues while meeting operational targets. GCSEs (or equivalent) in English and Mathematics. Able to handle confidential financial information accurately. What's on offer: Competitive Salary 33 days' annual leave including bank holidays, increasing with service. Option to buy or sell annual leave. Health Cash Plan following probation. Employee Assistance Programme. Pension scheme. Life assurance. Personal accident cover. Employee discounts and benefits portal. Essential car user allowance where applicable. Agile and flexible working arrangements. Supportive working environment with opportunities for development. This is an excellent opportunity to join a respected organisation where you can develop your career while making a valuable contribution. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Coyles
Customer Service Officer
Coyles Lincoln, Lincolnshire
We are currently recruiting for Customer Service Advisors for our Out of Hours Service. You will be the first point of contact for emergency calls relating to Adult's and Children's Social Care. You will be dealing with calls from professionals (e.g. Police and Health Services), and from Members of the Public. The calls will be of a sensitive nature, and you will be required to gather and process information efficiently and accurately. As well as Social Care calls, you will also take calls about District Council Services (e.g. Council Housing Repairs) and other local services including Libraries and Heritage enquiries. If ineterested in this role please send your CV to Jahker from Coyle Personnel Ltd.
Jul 18, 2026
Contractor
We are currently recruiting for Customer Service Advisors for our Out of Hours Service. You will be the first point of contact for emergency calls relating to Adult's and Children's Social Care. You will be dealing with calls from professionals (e.g. Police and Health Services), and from Members of the Public. The calls will be of a sensitive nature, and you will be required to gather and process information efficiently and accurately. As well as Social Care calls, you will also take calls about District Council Services (e.g. Council Housing Repairs) and other local services including Libraries and Heritage enquiries. If ineterested in this role please send your CV to Jahker from Coyle Personnel Ltd.
Karter Thomas Ltd
Compliance Manager
Karter Thomas Ltd Earl Shilton, Leicestershire
Karter Thomas Recruitment is delighted to be recruiting on behalf of our client for an experienced Compliance Manager to lead the delivery of landlord health and safety compliance across a diverse residential property portfolio. This is an excellent opportunity for a compliance professional with a strong background in social housing, property services, or asset management to take ownership of critical statutory compliance functions while leading a dedicated team and managing key contractor relationships. The Role You will be responsible for ensuring that all landlord health and safety obligations are effectively managed and delivered. You will lead a team of Compliance Officers and work closely with internal stakeholders, contractors, and regulatory bodies to ensure the organisation remains fully compliant with all relevant legislation and regulatory requirements. You will play a pivotal role in driving service excellence, continuous improvement, and customer-focused compliance delivery. Key Responsibilities Lead and manage the organisation's landlord health and safety compliance functions. Directly manage a team of: 5 (including Compliance Officers) Ensure compliance across key areas including: Gas Safety/Fire Safety/ Electrical Safety/ Asbestos Management/ Legionella and Water Safety/ Lifting Equipment Awaab's Law requirements Effectively manage compliance contracts, contractors, and service providers. Develop, monitor, and improve compliance programmes, systems, and procedures. Oversee audits, quality assurance processes, and regulatory reporting. Monitor compliance performance and provide regular reports to senior management and board-level stakeholders. Manage associated budgets and identify value-for-money opportunities. Lead procurement exercises for relevant contracts. Handle customer complaints and ensure effective resolutions are achieved. Work collaboratively with housing, support, finance, and leasehold teams to deliver high-quality services. Act as the organisation's subject matter expert on landlord health and safety compliance. Participate in an out-of-hours management rota as required. About You We are seeking an experienced compliance professional with a strong understanding of social housing legislation and landlord responsibilities. Essential Requirements Relevant professional qualification or equivalent experience. Proven experience leading a property services, compliance, or asset management function. Significant expertise in one or more of the following: Landlord Health & Safety Compliance Responsive Maintenance Planned Investment Programmes Extensive knowledge of housing, leasehold, property and health & safety legislation. Experience managing teams, contractors, and service performance. Strong contract management and budget management experience. Experience working within the social housing sector. Strong IT skills and experience using asset management and compliance systems. Desirable Experience using Open Housing Asset Management or a similar housing asset management system. Additional Information Enhanced DBS check required. Full UK driving licence and access to a vehicle may be advantageous depending on operational requirements. This role offers the opportunity to make a significant impact within a values-driven housing organisation committed to providing safe, high-quality homes and services for its residents. To apply or find out more, please contact Karter Thomas Recruitment today.
Jul 18, 2026
Full time
Karter Thomas Recruitment is delighted to be recruiting on behalf of our client for an experienced Compliance Manager to lead the delivery of landlord health and safety compliance across a diverse residential property portfolio. This is an excellent opportunity for a compliance professional with a strong background in social housing, property services, or asset management to take ownership of critical statutory compliance functions while leading a dedicated team and managing key contractor relationships. The Role You will be responsible for ensuring that all landlord health and safety obligations are effectively managed and delivered. You will lead a team of Compliance Officers and work closely with internal stakeholders, contractors, and regulatory bodies to ensure the organisation remains fully compliant with all relevant legislation and regulatory requirements. You will play a pivotal role in driving service excellence, continuous improvement, and customer-focused compliance delivery. Key Responsibilities Lead and manage the organisation's landlord health and safety compliance functions. Directly manage a team of: 5 (including Compliance Officers) Ensure compliance across key areas including: Gas Safety/Fire Safety/ Electrical Safety/ Asbestos Management/ Legionella and Water Safety/ Lifting Equipment Awaab's Law requirements Effectively manage compliance contracts, contractors, and service providers. Develop, monitor, and improve compliance programmes, systems, and procedures. Oversee audits, quality assurance processes, and regulatory reporting. Monitor compliance performance and provide regular reports to senior management and board-level stakeholders. Manage associated budgets and identify value-for-money opportunities. Lead procurement exercises for relevant contracts. Handle customer complaints and ensure effective resolutions are achieved. Work collaboratively with housing, support, finance, and leasehold teams to deliver high-quality services. Act as the organisation's subject matter expert on landlord health and safety compliance. Participate in an out-of-hours management rota as required. About You We are seeking an experienced compliance professional with a strong understanding of social housing legislation and landlord responsibilities. Essential Requirements Relevant professional qualification or equivalent experience. Proven experience leading a property services, compliance, or asset management function. Significant expertise in one or more of the following: Landlord Health & Safety Compliance Responsive Maintenance Planned Investment Programmes Extensive knowledge of housing, leasehold, property and health & safety legislation. Experience managing teams, contractors, and service performance. Strong contract management and budget management experience. Experience working within the social housing sector. Strong IT skills and experience using asset management and compliance systems. Desirable Experience using Open Housing Asset Management or a similar housing asset management system. Additional Information Enhanced DBS check required. Full UK driving licence and access to a vehicle may be advantageous depending on operational requirements. This role offers the opportunity to make a significant impact within a values-driven housing organisation committed to providing safe, high-quality homes and services for its residents. To apply or find out more, please contact Karter Thomas Recruitment today.
Build Recruitment
Resident Liaison Officer
Build Recruitment Cheltenham, Gloucestershire
Resident liaison Officer Cheltenham Temporary role The Company: Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level, and are currently working with a Company who are looking for a Resident Liaison Officer covering Cheltenham. Our client is looking for someone with experience of property maintenance and customer service to be liaising tenants and workforce on site, whilst works are being completed. Experience within the housing sector is advantageous. Day to Day: Site visits liaising with tenants and contractors Assisting with the selection of products for installation works Sending out email and letter correspondence Dealing with customers face to face and over the phone Dealing with complaints Attending site meetings for programme updates with contractors Requirements (Skills & Qualifications): Excellent communication skills Understanding around maintenance and construction would be beneficial Ability to work under pressure It Literate Experience of working in the Social housing sector would be beneficial Full UK driving licence essential Please apply or contact Chelsie Fowler at Build Recruitment for further details - (url removed) (phone number removed) We ll take the time to understand your career history and motivations for a new role. We ll also take references and may ask for proof of eligibility to work in the UK. We work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you will receive support and regular communication throughout the interview process. From there our commitment to you is all about being your career partner. We ll identify suitable jobs, provide support, and career guidance and even provide regular salary benchmarking.
Jul 18, 2026
Seasonal
Resident liaison Officer Cheltenham Temporary role The Company: Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level, and are currently working with a Company who are looking for a Resident Liaison Officer covering Cheltenham. Our client is looking for someone with experience of property maintenance and customer service to be liaising tenants and workforce on site, whilst works are being completed. Experience within the housing sector is advantageous. Day to Day: Site visits liaising with tenants and contractors Assisting with the selection of products for installation works Sending out email and letter correspondence Dealing with customers face to face and over the phone Dealing with complaints Attending site meetings for programme updates with contractors Requirements (Skills & Qualifications): Excellent communication skills Understanding around maintenance and construction would be beneficial Ability to work under pressure It Literate Experience of working in the Social housing sector would be beneficial Full UK driving licence essential Please apply or contact Chelsie Fowler at Build Recruitment for further details - (url removed) (phone number removed) We ll take the time to understand your career history and motivations for a new role. We ll also take references and may ask for proof of eligibility to work in the UK. We work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you will receive support and regular communication throughout the interview process. From there our commitment to you is all about being your career partner. We ll identify suitable jobs, provide support, and career guidance and even provide regular salary benchmarking.
BRC
Housing Complaints Officer
BRC
Social Housing Complaints Officer Remote working 8 week contract (potential for further extension) 37.5 hours per week £16.41 per hour plus holiday or £21.35 per hour Umbrella As a Housing Complaints Officer you will be dealing with customer complaints as first point of contact, acknowledging and investigation of complaint and communicate the outcome to stakeholders. You will be providing responses to complaints both verbally and written, responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers. You will be liaising with the customer, the Housing Ombudsman, Councillors, internal departments and other external stakeholders You should have experience of dealing with Social Housing Complaints for this role For more information about this role, please apply now via this site or contact specialist Social Housing Recruiter, Mark Grove, on (phone number removed)
Jul 18, 2026
Contractor
Social Housing Complaints Officer Remote working 8 week contract (potential for further extension) 37.5 hours per week £16.41 per hour plus holiday or £21.35 per hour Umbrella As a Housing Complaints Officer you will be dealing with customer complaints as first point of contact, acknowledging and investigation of complaint and communicate the outcome to stakeholders. You will be providing responses to complaints both verbally and written, responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers. You will be liaising with the customer, the Housing Ombudsman, Councillors, internal departments and other external stakeholders You should have experience of dealing with Social Housing Complaints for this role For more information about this role, please apply now via this site or contact specialist Social Housing Recruiter, Mark Grove, on (phone number removed)
TristoneNash Ltd
Development Officer
TristoneNash Ltd Newton Abbot, Devon
Tristonenash are pleased to be working exclusively in partnership with Westward Housing Group on a number of key roles within their Development and Asset Management Directorates. This is an exciting period of growth for the organisation giving the opportunity for like-minded individuals to join them on this journey. We are looking for an experienced Development Officer to fill a newly created role within the team. You will support development schemes from early opportunity through to handover, working with colleagues and partners to help turn plans into good-quality, affordable homes. Key Duties will include: Carrying out appraisals on S106 & land lead scheme opportunities and preparing for submission to New Business Panel (NBP). Identifying development opportunities, Property purchase & land acquisition Preparation of planning applications, managing consultant workload. Progressing schemes into contract. Provision of information for colleagues in the delivery and sales teams. Management of defects rectification Organising and attending resident involvement events around the work of the Team and individual scheme proposals The ideal candidate will have: Experience of working for a housing provider within a variety of fields including development. Experience of Project Management and appraising new development opportunities Knowledge of Housing legislation Policy and practice. Knowledge of The regulatory and development funding systems used by Housing associations. Key skills in using Appraisal Software Tools, presentation and communication, negotiation and planning and organising skills. Experience in using PROVAL appraisal tool To apply, please submit your CV, or alternatively for more information, please contact James New on or Danny Wring on
Jul 18, 2026
Full time
Tristonenash are pleased to be working exclusively in partnership with Westward Housing Group on a number of key roles within their Development and Asset Management Directorates. This is an exciting period of growth for the organisation giving the opportunity for like-minded individuals to join them on this journey. We are looking for an experienced Development Officer to fill a newly created role within the team. You will support development schemes from early opportunity through to handover, working with colleagues and partners to help turn plans into good-quality, affordable homes. Key Duties will include: Carrying out appraisals on S106 & land lead scheme opportunities and preparing for submission to New Business Panel (NBP). Identifying development opportunities, Property purchase & land acquisition Preparation of planning applications, managing consultant workload. Progressing schemes into contract. Provision of information for colleagues in the delivery and sales teams. Management of defects rectification Organising and attending resident involvement events around the work of the Team and individual scheme proposals The ideal candidate will have: Experience of working for a housing provider within a variety of fields including development. Experience of Project Management and appraising new development opportunities Knowledge of Housing legislation Policy and practice. Knowledge of The regulatory and development funding systems used by Housing associations. Key skills in using Appraisal Software Tools, presentation and communication, negotiation and planning and organising skills. Experience in using PROVAL appraisal tool To apply, please submit your CV, or alternatively for more information, please contact James New on or Danny Wring on
RecruitmentRevolution.com
Chief Executive Officer - TrustMark
RecruitmentRevolution.com Basingstoke, Hampshire
Lead TrustMark Through a Critical Next Chapter Strategic Leadership Commercial Resilience Transformation Stakeholder Confidence Entrepreneurial & Commercially Astute Are you ready to lead a purpose-driven national organisation through its next phase of growth, transformation and industry influence? Do you combine commercial acumen with a genuine commitment to consumer protection, quality standards and long-term societal impact? Can you inspire and empower senior leaders and colleagues, influence stakeholders at the highest levels, demonstrate an entrepreneurial approach, and balance public-interest objectives with commercial sustainability? TrustMark is seeking an exceptional Chief Executive Officer to lead the organisation through a period of change, challenge and renewed focus. This high-profile role calls for a commercially astute, credible and resilient leader who can balance public-interest responsibilities with commercial sustainability, strengthen organisational confidence and engage effectively with colleagues, partners, industry and government stakeholders. - The Role at a Glance: Role: Chief Executive Officer Location: Basingstoke - regular office presence required Salary: £150,000 - £160,000 Benefits: Executive Benefits Package, discretionary bonus and car allowance Reporting to: Board of Directors Direct Reports: 3 Organisation Size: c.80 employees Sector: Quality Assurance Consumer Protection Home Improvement Retrofit Built Environment Organisation: National Not-for-Profit Distribution Organisation Culture: Purpose-Driven Collaborative Commercially Minded Forward Thinking Transformational Your Background / Skills: Executive Leadership, Strategic Planning, Commercial Growth, Business Transformation, Digital Transformation, Stakeholder Engagement, Government Relations, Public and Private Sector Partnership Building, Organisational Development, Financial Sustainability, Governance, Consumer Protection, Trades, Utilities, Built & Construction, Energy. About TrustMark TrustMark is the only UK Government-endorsed quality scheme for home improvements ranging from kitchen and bathroom installations through to energy efficiency and low carbon measures and most things in-between. As a not-for-profit organisation, TrustMark exists to drive quality, confidence and consumer protection across the industry while supporting the long-term development of a safer, more sustainable built environment. Operating at the intersection of government, industry and consumers, TrustMark helps strengthen standards, improve trust and create positive outcomes across the home improvement, construction, energy efficiency and retrofit sectors. As the UK continues to focus on housing quality, energy efficiency, consumer protection and retrofit delivery, TrustMark has a significant opportunity to strengthen its role as a trusted national scheme and industry partner. We are now seeking a visionary, commercially minded and people-focused CEO to lead TrustMark forward, ensuring the organisation continues to deliver on its public-interest mission while building a resilient and financially sustainable future. The Opportunity Reporting to the Board, the CEO will lead TrustMark through its next challenging transformation and allow the individual to build and develop an exciting future for TrustMark. This is a high-profile leadership role requiring a commercially minded and purpose-driven executive who can navigate complex stakeholder environments, drive organisational change and build long-term sustainability. As TrustMark's principal ambassador, you will build trusted relationships across government, industry, regulators and commercial partners, ensuring the organisation remains influential, relevant and positioned for future growth. This is an opportunity for a leader who can bring vision, pace and clarity, inspiring confidence internally while strengthening TrustMark's impact across the sector. What You ll Be Responsible For: Strategic Leadership and Direction You will lead TrustMark s strategic evolution, working closely with the Board to shape a clear, ambitious and commercially sustainable future. Commercial Growth and Financial Sustainability You will drive the commercial agenda, strengthening TrustMark s financial position while protecting its purpose and credibility. Executive Leadership and Culture You will bring visible, energising leadership to the organisation, creating momentum and confidence through change. Governance, Board Engagement and Risk You will work effectively with an influential Board, combining strong executive leadership with sound governance and judgement. External Leadership and Stakeholder Influence You will act as TrustMark s principal ambassador, strengthening its voice, influence and reputation across the sector. About You: You will be a commercially astute, purpose-driven and transformational executive leader with the confidence, credibility and judgement to lead TrustMark through a significant period of change. You may come from construction, retrofit, energy efficiency, home improvement, the wider built environment or another regulated, consumer-focused sector. Experience from financial services or another highly regulated environment may also be relevant, particularly where it has involved consumer protection, risk, compliance, digital platforms or public trust. You will be entrepreneurial, practical and solutions-focused, with the ability to operate in a fluid policy and commercial environment. You will be comfortable with ambiguity, able to make decisions at pace and capable of balancing opportunity with appropriate governance and risk management. Just as importantly, you will be a visible and people-focused leader who can generate energy, build confidence and bring people with you. Naturally, whilst we d be keen to speak to candidates from construction, retrofit, energy, home improvement, or the wider built environment sector, we re also excited to hear from leaders across all sectors What You'll Bring Essential: • Proven CEO, MD or Executive leadership experience within a complex, multi-stakeholder environment • A strong track record of leading transformation, growth and organisational change • Commercially astute, with experience creating new revenue streams, partnerships or market opportunities • Strong strategic, financial and operational leadership capability • Experience working with influential boards and navigating complex governance environments • An engaging leader who builds high-performing teams and drives accountability • Exceptional stakeholder management, communication and influencing skills • Resilient, adaptable and comfortable operating in fast-moving, evolving environments • High levels of integrity, credibility and sound judgement Leadership Style We're looking for a leader who is: • Visionary, commercially minded and entrepreneurial • Confident, credible and able to inspire trust at every level • A practical problem-solver who thrives in ambiguity and change • Visible, engaging and people-focused • Comfortable challenging constructively and driving transformation • Passionate about developing talent and building organisational capability • Motivated by purpose, impact and the opportunity to leave a lasting legacy Why Join TrustMark? This is a rare opportunity to lead a nationally recognised organisation at a pivotal moment in its evolution. • Shape the future of trust, quality and consumer protection across the UK built environment • Lead an organisation with significant influence across government, industry and regulatory stakeholders • Capitalise on major opportunities in retrofit, energy efficiency and home improvement • Drive commercial growth, digital transformation and long-term organisational sustainability • Unlock the strategic value of unique data assets and emerging technologies • Build and inspire a high-performing team through a period of ambitious change • Create a lasting legacy in an organisation with genuine national impact This is an exceptional opportunity for a visionary and commercially minded leader seeking a role where purpose and performance go hand in hand. If you have the leadership presence, commercial acumen and ambition to shape TrustMark's next chapter, we'd love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Jul 17, 2026
Full time
Lead TrustMark Through a Critical Next Chapter Strategic Leadership Commercial Resilience Transformation Stakeholder Confidence Entrepreneurial & Commercially Astute Are you ready to lead a purpose-driven national organisation through its next phase of growth, transformation and industry influence? Do you combine commercial acumen with a genuine commitment to consumer protection, quality standards and long-term societal impact? Can you inspire and empower senior leaders and colleagues, influence stakeholders at the highest levels, demonstrate an entrepreneurial approach, and balance public-interest objectives with commercial sustainability? TrustMark is seeking an exceptional Chief Executive Officer to lead the organisation through a period of change, challenge and renewed focus. This high-profile role calls for a commercially astute, credible and resilient leader who can balance public-interest responsibilities with commercial sustainability, strengthen organisational confidence and engage effectively with colleagues, partners, industry and government stakeholders. - The Role at a Glance: Role: Chief Executive Officer Location: Basingstoke - regular office presence required Salary: £150,000 - £160,000 Benefits: Executive Benefits Package, discretionary bonus and car allowance Reporting to: Board of Directors Direct Reports: 3 Organisation Size: c.80 employees Sector: Quality Assurance Consumer Protection Home Improvement Retrofit Built Environment Organisation: National Not-for-Profit Distribution Organisation Culture: Purpose-Driven Collaborative Commercially Minded Forward Thinking Transformational Your Background / Skills: Executive Leadership, Strategic Planning, Commercial Growth, Business Transformation, Digital Transformation, Stakeholder Engagement, Government Relations, Public and Private Sector Partnership Building, Organisational Development, Financial Sustainability, Governance, Consumer Protection, Trades, Utilities, Built & Construction, Energy. About TrustMark TrustMark is the only UK Government-endorsed quality scheme for home improvements ranging from kitchen and bathroom installations through to energy efficiency and low carbon measures and most things in-between. As a not-for-profit organisation, TrustMark exists to drive quality, confidence and consumer protection across the industry while supporting the long-term development of a safer, more sustainable built environment. Operating at the intersection of government, industry and consumers, TrustMark helps strengthen standards, improve trust and create positive outcomes across the home improvement, construction, energy efficiency and retrofit sectors. As the UK continues to focus on housing quality, energy efficiency, consumer protection and retrofit delivery, TrustMark has a significant opportunity to strengthen its role as a trusted national scheme and industry partner. We are now seeking a visionary, commercially minded and people-focused CEO to lead TrustMark forward, ensuring the organisation continues to deliver on its public-interest mission while building a resilient and financially sustainable future. The Opportunity Reporting to the Board, the CEO will lead TrustMark through its next challenging transformation and allow the individual to build and develop an exciting future for TrustMark. This is a high-profile leadership role requiring a commercially minded and purpose-driven executive who can navigate complex stakeholder environments, drive organisational change and build long-term sustainability. As TrustMark's principal ambassador, you will build trusted relationships across government, industry, regulators and commercial partners, ensuring the organisation remains influential, relevant and positioned for future growth. This is an opportunity for a leader who can bring vision, pace and clarity, inspiring confidence internally while strengthening TrustMark's impact across the sector. What You ll Be Responsible For: Strategic Leadership and Direction You will lead TrustMark s strategic evolution, working closely with the Board to shape a clear, ambitious and commercially sustainable future. Commercial Growth and Financial Sustainability You will drive the commercial agenda, strengthening TrustMark s financial position while protecting its purpose and credibility. Executive Leadership and Culture You will bring visible, energising leadership to the organisation, creating momentum and confidence through change. Governance, Board Engagement and Risk You will work effectively with an influential Board, combining strong executive leadership with sound governance and judgement. External Leadership and Stakeholder Influence You will act as TrustMark s principal ambassador, strengthening its voice, influence and reputation across the sector. About You: You will be a commercially astute, purpose-driven and transformational executive leader with the confidence, credibility and judgement to lead TrustMark through a significant period of change. You may come from construction, retrofit, energy efficiency, home improvement, the wider built environment or another regulated, consumer-focused sector. Experience from financial services or another highly regulated environment may also be relevant, particularly where it has involved consumer protection, risk, compliance, digital platforms or public trust. You will be entrepreneurial, practical and solutions-focused, with the ability to operate in a fluid policy and commercial environment. You will be comfortable with ambiguity, able to make decisions at pace and capable of balancing opportunity with appropriate governance and risk management. Just as importantly, you will be a visible and people-focused leader who can generate energy, build confidence and bring people with you. Naturally, whilst we d be keen to speak to candidates from construction, retrofit, energy, home improvement, or the wider built environment sector, we re also excited to hear from leaders across all sectors What You'll Bring Essential: • Proven CEO, MD or Executive leadership experience within a complex, multi-stakeholder environment • A strong track record of leading transformation, growth and organisational change • Commercially astute, with experience creating new revenue streams, partnerships or market opportunities • Strong strategic, financial and operational leadership capability • Experience working with influential boards and navigating complex governance environments • An engaging leader who builds high-performing teams and drives accountability • Exceptional stakeholder management, communication and influencing skills • Resilient, adaptable and comfortable operating in fast-moving, evolving environments • High levels of integrity, credibility and sound judgement Leadership Style We're looking for a leader who is: • Visionary, commercially minded and entrepreneurial • Confident, credible and able to inspire trust at every level • A practical problem-solver who thrives in ambiguity and change • Visible, engaging and people-focused • Comfortable challenging constructively and driving transformation • Passionate about developing talent and building organisational capability • Motivated by purpose, impact and the opportunity to leave a lasting legacy Why Join TrustMark? This is a rare opportunity to lead a nationally recognised organisation at a pivotal moment in its evolution. • Shape the future of trust, quality and consumer protection across the UK built environment • Lead an organisation with significant influence across government, industry and regulatory stakeholders • Capitalise on major opportunities in retrofit, energy efficiency and home improvement • Drive commercial growth, digital transformation and long-term organisational sustainability • Unlock the strategic value of unique data assets and emerging technologies • Build and inspire a high-performing team through a period of ambitious change • Create a lasting legacy in an organisation with genuine national impact This is an exceptional opportunity for a visionary and commercially minded leader seeking a role where purpose and performance go hand in hand. If you have the leadership presence, commercial acumen and ambition to shape TrustMark's next chapter, we'd love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
carrington west
Tenancy Enforcement Officer
carrington west
We are currently looking for an experienced Tenancy Enforcement Officer to join a busy Housing Management service during a period of growth and increased demand. This Tenancy Enforcement Officer role has been created to support a growing number of new build and recently onboarded homes, with a particular focus on new tenancies, introductory tenancies and early tenancy sustainment. The successful candidate will manage tenancy and neighbourhood issues across a designated group of properties, providing a visible presence across geographically dispersed sites. This Tenancy Enforcement Officer position will involve proactive tenancy management, early intervention and robust action to tackle anti-social behaviour and tenancy breaches. The Role Managing tenancy and neighbourhood issues across a designated housing patch. Supporting new tenant move-ins and managing new tenancies from the outset. Managing introductory tenancies and ensuring compliance with tenancy conditions. Carrying out tenancy audits, home visits and property visits. Taking a proactive approach to early intervention and tenancy sustainment. Investigating and managing nuisance, anti-social behaviour and complex tenancy breaches. Taking appropriate tenancy enforcement and legal action where required. Supporting tenants with complex needs and making appropriate referrals. Carrying out regular estate and site visits across geographically dispersed properties. Working with internal teams and partner agencies to resolve tenancy and neighbourhood issues. Maintaining accurate case records and managing a varied caseload. Key Requirements Previous experience within tenancy management or housing management. Experience managing anti-social behaviour and tenancy enforcement cases. Experience working with tenants with complex needs. Knowledge of tenancy conditions, introductory tenancies and relevant housing legislation. Experience undertaking tenancy audits, home visits and property visits. Experience managing tenancy breaches and progressing enforcement action. Ability to undertake lone working and travel between geographically dispersed sites. Experience managing a varied housing caseload within a high-demand service. What You Need to Do Now If you are interested in this Tenancy Enforcement Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this role matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Tenancy Enforcement Officers, ASB Officers, Housing Officers and Tenancy Management Officers across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Jul 17, 2026
Contractor
We are currently looking for an experienced Tenancy Enforcement Officer to join a busy Housing Management service during a period of growth and increased demand. This Tenancy Enforcement Officer role has been created to support a growing number of new build and recently onboarded homes, with a particular focus on new tenancies, introductory tenancies and early tenancy sustainment. The successful candidate will manage tenancy and neighbourhood issues across a designated group of properties, providing a visible presence across geographically dispersed sites. This Tenancy Enforcement Officer position will involve proactive tenancy management, early intervention and robust action to tackle anti-social behaviour and tenancy breaches. The Role Managing tenancy and neighbourhood issues across a designated housing patch. Supporting new tenant move-ins and managing new tenancies from the outset. Managing introductory tenancies and ensuring compliance with tenancy conditions. Carrying out tenancy audits, home visits and property visits. Taking a proactive approach to early intervention and tenancy sustainment. Investigating and managing nuisance, anti-social behaviour and complex tenancy breaches. Taking appropriate tenancy enforcement and legal action where required. Supporting tenants with complex needs and making appropriate referrals. Carrying out regular estate and site visits across geographically dispersed properties. Working with internal teams and partner agencies to resolve tenancy and neighbourhood issues. Maintaining accurate case records and managing a varied caseload. Key Requirements Previous experience within tenancy management or housing management. Experience managing anti-social behaviour and tenancy enforcement cases. Experience working with tenants with complex needs. Knowledge of tenancy conditions, introductory tenancies and relevant housing legislation. Experience undertaking tenancy audits, home visits and property visits. Experience managing tenancy breaches and progressing enforcement action. Ability to undertake lone working and travel between geographically dispersed sites. Experience managing a varied housing caseload within a high-demand service. What You Need to Do Now If you are interested in this Tenancy Enforcement Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this role matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Tenancy Enforcement Officers, ASB Officers, Housing Officers and Tenancy Management Officers across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Hays
Service Charge Officer - S20
Hays
Service Charge Officer - S20 Temp 3 months initially £22 PAYE plus holiday Canning Town Area - 3 days in the office 2 days working from home Our client a small housing association is looking to recruit a Service Charge Officer to mainly deal with S20 notices and queries. As the successful candidate you will assist homeowners to sustain their lease and maximise income through the effective management o click apply for full job details
Jul 17, 2026
Seasonal
Service Charge Officer - S20 Temp 3 months initially £22 PAYE plus holiday Canning Town Area - 3 days in the office 2 days working from home Our client a small housing association is looking to recruit a Service Charge Officer to mainly deal with S20 notices and queries. As the successful candidate you will assist homeowners to sustain their lease and maximise income through the effective management o click apply for full job details
Hays Legal
Interim Head of Legal (4-6 Months)
Hays Legal City, Manchester
Your new company You will be joining one of the largest in-house local authority legal teams in the UK, the team provides high-quality legal services across multiple local authorities and combined authorities, supporting a wide range of public sector functions. This opportunity sits within a significant and wide-ranging legal division covering key service areas across people, place and regulatory matters. The division brings together five specialist teams: Adults Social Care and Education, Employment and General Law, Housing, Litigation, and Regulatory & Licensing. Your new role As Interim Head of Legal, you will provide strategic leadership across the group, reporting directly to the Assistant Director. You will also deputise as required at a senior level, representing Legal Services internally and externally. You will lead and oversee a broad portfolio of complex legal work, ensuring high-quality delivery across multiple disciplines. The role requires strong corporate leadership, effective stakeholder management, and the ability to manage competing priorities and projects simultaneously. This is a highly visible position where you will engage with senior officers, elected members, and external partners, often dealing with sensitive and high-profile matters. What you'll need to succeed To be successful in this role, you will demonstrate: Proven experience operating at a senior level within a local authority legal environment Strong collaborative and corporate leadership skills Significant experience handling complex legal matters across one or more areas of people, place and regulation Qualification as a Solicitor, Barrister, or Chartered Legal Executive with relevant litigation rights In addition, you will bring: High levels of political awareness and the ability to influence at senior levels Excellent communication skills and a solution-focused, innovative approach Experience managing multiple projects to tight deadlines and budgets while maintaining exceptional quality standards A track record of building and maintaining effective client relationships, often involving sensitive issues Experience leading multidisciplinary legal teams within a large and complex organisation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now on (phone number removed). If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 17, 2026
Seasonal
Your new company You will be joining one of the largest in-house local authority legal teams in the UK, the team provides high-quality legal services across multiple local authorities and combined authorities, supporting a wide range of public sector functions. This opportunity sits within a significant and wide-ranging legal division covering key service areas across people, place and regulatory matters. The division brings together five specialist teams: Adults Social Care and Education, Employment and General Law, Housing, Litigation, and Regulatory & Licensing. Your new role As Interim Head of Legal, you will provide strategic leadership across the group, reporting directly to the Assistant Director. You will also deputise as required at a senior level, representing Legal Services internally and externally. You will lead and oversee a broad portfolio of complex legal work, ensuring high-quality delivery across multiple disciplines. The role requires strong corporate leadership, effective stakeholder management, and the ability to manage competing priorities and projects simultaneously. This is a highly visible position where you will engage with senior officers, elected members, and external partners, often dealing with sensitive and high-profile matters. What you'll need to succeed To be successful in this role, you will demonstrate: Proven experience operating at a senior level within a local authority legal environment Strong collaborative and corporate leadership skills Significant experience handling complex legal matters across one or more areas of people, place and regulation Qualification as a Solicitor, Barrister, or Chartered Legal Executive with relevant litigation rights In addition, you will bring: High levels of political awareness and the ability to influence at senior levels Excellent communication skills and a solution-focused, innovative approach Experience managing multiple projects to tight deadlines and budgets while maintaining exceptional quality standards A track record of building and maintaining effective client relationships, often involving sensitive issues Experience leading multidisciplinary legal teams within a large and complex organisation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now on (phone number removed). If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Niyaa People Ltd
Fire Safety Team Leader
Niyaa People Ltd
Join a growing social housing provider in Wales as a Fire Safety Team Leader, leading a dedicated fire safety team across a diverse portfolio of residential and commercial properties. This is an excellent opportunity to join an organisation that is investing in compliance and resident safety following a major merger, while benefiting from a flexible SMART working arrangement. You'll be joining during an exciting period of growth and change, leading an established team to deliver high standards of fire safety compliance across a varied property portfolio including domestic housing, commercial units and complex buildings. I'd love to see CVs from anyone who has worked as a Fire Safety Team Leader, Fire Safety Manager, Fire Risk Assessor, Fire Safety Officer, Fire Compliance Manager, or in a similar related role. As a Fire Safety Team Leader, you will be: Leading a team of Fire Safety Technicians and Fire Safety Electrical Engineers Managing fire safety compliance across domestic and commercial properties Overseeing fire risk assessment programmes and ensuring remedial actions are completed within statutory timescales Coordinating contractors and managing fire safety projects Carrying out site inspections and maintaining compliance records Supporting the Fire Safety Manager and deputising when required Driving continuous improvement across fire safety processes and procedures I'd love to speak to anyone who has: A relevant fire safety qualification such as NEBOSH Fire, Level 4 Certificate in Fire Risk Assessment Previous experience managing fire safety compliance within social housing or a similar property environment A strong understanding of the Regulatory Reform (Fire Safety) Order 2005 Experience reviewing Fire Risk Assessments and managing remedial actions A full UK driving licence and access to a vehicle for business travel The Fire Safety Team Leader role is offering the following benefits: 45,000 - 46,500 salary SMART hybrid working with a mix of home, office and site-based working Enhanced annual leave starting at 25 days plus bank holidays, increasing with service Excellent pension scheme with generous employer contributions Private medical insurance options Electric vehicle scheme Cycle to Work scheme Health cash plan Women's health support Professional membership support Enhanced maternity, paternity and adoption benefits Excellent work-life balance with flexible working arrangements Excellent long-term career progression opportunities If this Fire Safety Team Leader role sounds like something you'd be interested in, apply now or contact Lexie on (phone number removed) .
Jul 17, 2026
Full time
Join a growing social housing provider in Wales as a Fire Safety Team Leader, leading a dedicated fire safety team across a diverse portfolio of residential and commercial properties. This is an excellent opportunity to join an organisation that is investing in compliance and resident safety following a major merger, while benefiting from a flexible SMART working arrangement. You'll be joining during an exciting period of growth and change, leading an established team to deliver high standards of fire safety compliance across a varied property portfolio including domestic housing, commercial units and complex buildings. I'd love to see CVs from anyone who has worked as a Fire Safety Team Leader, Fire Safety Manager, Fire Risk Assessor, Fire Safety Officer, Fire Compliance Manager, or in a similar related role. As a Fire Safety Team Leader, you will be: Leading a team of Fire Safety Technicians and Fire Safety Electrical Engineers Managing fire safety compliance across domestic and commercial properties Overseeing fire risk assessment programmes and ensuring remedial actions are completed within statutory timescales Coordinating contractors and managing fire safety projects Carrying out site inspections and maintaining compliance records Supporting the Fire Safety Manager and deputising when required Driving continuous improvement across fire safety processes and procedures I'd love to speak to anyone who has: A relevant fire safety qualification such as NEBOSH Fire, Level 4 Certificate in Fire Risk Assessment Previous experience managing fire safety compliance within social housing or a similar property environment A strong understanding of the Regulatory Reform (Fire Safety) Order 2005 Experience reviewing Fire Risk Assessments and managing remedial actions A full UK driving licence and access to a vehicle for business travel The Fire Safety Team Leader role is offering the following benefits: 45,000 - 46,500 salary SMART hybrid working with a mix of home, office and site-based working Enhanced annual leave starting at 25 days plus bank holidays, increasing with service Excellent pension scheme with generous employer contributions Private medical insurance options Electric vehicle scheme Cycle to Work scheme Health cash plan Women's health support Professional membership support Enhanced maternity, paternity and adoption benefits Excellent work-life balance with flexible working arrangements Excellent long-term career progression opportunities If this Fire Safety Team Leader role sounds like something you'd be interested in, apply now or contact Lexie on (phone number removed) .
Glen Housing Association
Housing Admin Officer
Glen Housing Association Glenrothes, Fife
Closing date for applications is Wednesday 22nd July at 12 noon. Interviews will be held on Wednesday 29th July. Salary: £27,068 £35,332 (EVH Grade 4 -5) Job Type: Permanent (35 hours per 5-day week, Monday Friday) Following a successful probationary period of 6 months, there will be an option for working condensed hours i.e. 4-day week or 9-day fortnight) Location: Office Based Glenrothes, Fife Are you looking for an admin role where you can make a real difference every day? We have an exciting opportunity to join our small, dedicated team within the Corporate Services & Administration Department. At Glen Housing Association, we re passionate about delivering high-quality services and supporting our communities. We re looking for someone who not only understands the values of social housing but truly believes in them. As the first point of contact for our customers, you ll play a vital role in shaping their experience whether that s over the phone, online, or face-to-face. You ll be confident, approachable, and proactive, with the ability to think on your feet and respond to a variety of customer needs. Getting it right the first time is at the heart of what we do, and you ll be key to making that happen. This role is perfect for someone who thrives in a fast-moving environment, enjoys working with people, and can juggle competing priorities with a positive, can-do attitude. You ll work both independently and as part of a supportive team, always striving to deliver the best possible service to both internal and external customers. Most importantly, you ll have a genuine desire to learn, grow, and develop because we believe in investing in our people as much as we do in our communities. What we offer In return for your commitment, we offer: A friendly and supportive working environment A competitive benefits package, including Defined contribution pension scheme Generous annual leave entitlement (40 days, inclusive of public holidays) Access to private healthcare (after 24 months) Enhanced maternity, paternity, adoption and shared parental leave Access to training and personal development opportunities If this sounds like you, apply now and become a part of our team. We look forward to hearing from you! Completed applications should be sent to mail or posted to: 28 Heimdal Gardens, Glenrothes, KY7 6TZ Glen Housing Association is committed to equality and diversity. All applications will be considered fairly and on merit. CVS WILL NOT BE ACKNOWLEDGED OR ACCEPTED. NO AGENCIES.
Jul 17, 2026
Full time
Closing date for applications is Wednesday 22nd July at 12 noon. Interviews will be held on Wednesday 29th July. Salary: £27,068 £35,332 (EVH Grade 4 -5) Job Type: Permanent (35 hours per 5-day week, Monday Friday) Following a successful probationary period of 6 months, there will be an option for working condensed hours i.e. 4-day week or 9-day fortnight) Location: Office Based Glenrothes, Fife Are you looking for an admin role where you can make a real difference every day? We have an exciting opportunity to join our small, dedicated team within the Corporate Services & Administration Department. At Glen Housing Association, we re passionate about delivering high-quality services and supporting our communities. We re looking for someone who not only understands the values of social housing but truly believes in them. As the first point of contact for our customers, you ll play a vital role in shaping their experience whether that s over the phone, online, or face-to-face. You ll be confident, approachable, and proactive, with the ability to think on your feet and respond to a variety of customer needs. Getting it right the first time is at the heart of what we do, and you ll be key to making that happen. This role is perfect for someone who thrives in a fast-moving environment, enjoys working with people, and can juggle competing priorities with a positive, can-do attitude. You ll work both independently and as part of a supportive team, always striving to deliver the best possible service to both internal and external customers. Most importantly, you ll have a genuine desire to learn, grow, and develop because we believe in investing in our people as much as we do in our communities. What we offer In return for your commitment, we offer: A friendly and supportive working environment A competitive benefits package, including Defined contribution pension scheme Generous annual leave entitlement (40 days, inclusive of public holidays) Access to private healthcare (after 24 months) Enhanced maternity, paternity, adoption and shared parental leave Access to training and personal development opportunities If this sounds like you, apply now and become a part of our team. We look forward to hearing from you! Completed applications should be sent to mail or posted to: 28 Heimdal Gardens, Glenrothes, KY7 6TZ Glen Housing Association is committed to equality and diversity. All applications will be considered fairly and on merit. CVS WILL NOT BE ACKNOWLEDGED OR ACCEPTED. NO AGENCIES.
Ashfield District Council
Service Manager - Housing Regulation
Ashfield District Council Kirkby-in-ashfield, Nottinghamshire
Ashfield District Council have an exciting opportunity for a Service Manager Housing Regulations and Improvement to join the team based in Kirkby-In-Ashfield. You will join us on a full time, permanent basis (37 hours per week) and in return, you will receive a competitive salary of £47,181 - £50,269 per annum (pay award pending). We have an exciting opportunity for a Service Manager Housing Regulation and Improvement to join our Housing Management Department. We are looking for someone who has experience of working in social housing, project management or a governance role in a local authority who can identify gaps in services, areas of improvement and liaise with other managers to ensure that we deliver core functions in accordance with regulation. Your professional accountability is to provide assurance that the Council is compliant with all statutory and regulatory housing requirements, developing action plans and remediations where we are deficient. Reporting to the Assistant Director, the Service Manager Housing Regulation and Improvement will have direct responsibility for: - Social Housing Regulatory Compliance Housing Complaints management Tenant Engagement and Involvement Housing Performance and Insight You will have excellent investigative, problem solving and project management skills. You will also be a strong communicator as the role involves working with other departments to ensure our tenants are able live in safe and good quality homes. The role enjoys a generous level of annual leave, agile working, and a Local Authority Pension Closing date: 19 July 2026 Interview date: 5 and 6 August 2026 Why not click apply today? Don t miss out on this opportunity to develop your career as our Service Manager. To apply please submit a CV and a separate supporting statement (maximum 3 pages. Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority. Ashfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community.
Jul 17, 2026
Full time
Ashfield District Council have an exciting opportunity for a Service Manager Housing Regulations and Improvement to join the team based in Kirkby-In-Ashfield. You will join us on a full time, permanent basis (37 hours per week) and in return, you will receive a competitive salary of £47,181 - £50,269 per annum (pay award pending). We have an exciting opportunity for a Service Manager Housing Regulation and Improvement to join our Housing Management Department. We are looking for someone who has experience of working in social housing, project management or a governance role in a local authority who can identify gaps in services, areas of improvement and liaise with other managers to ensure that we deliver core functions in accordance with regulation. Your professional accountability is to provide assurance that the Council is compliant with all statutory and regulatory housing requirements, developing action plans and remediations where we are deficient. Reporting to the Assistant Director, the Service Manager Housing Regulation and Improvement will have direct responsibility for: - Social Housing Regulatory Compliance Housing Complaints management Tenant Engagement and Involvement Housing Performance and Insight You will have excellent investigative, problem solving and project management skills. You will also be a strong communicator as the role involves working with other departments to ensure our tenants are able live in safe and good quality homes. The role enjoys a generous level of annual leave, agile working, and a Local Authority Pension Closing date: 19 July 2026 Interview date: 5 and 6 August 2026 Why not click apply today? Don t miss out on this opportunity to develop your career as our Service Manager. To apply please submit a CV and a separate supporting statement (maximum 3 pages. Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority. Ashfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community.
Pertemps London
Housing Assistant
Pertemps London
A highly regarded London Housing Provider is looking for an enthusiastic Housing Assistant to join its busy Housing Management team. Location: West London Rate: £19.00 - £19.90 per hour (PAYE) Full-Time Temporary 5 Days On Site What You'll Be Doing You'll be supporting Housing Officers with a wide variety of housing management duties, including: Supporting tenancy and estate management across a busy housing patch. Assisting with estate inspections and ensuring follow-up actions are completed. Supporting the management of Anti-Social Behaviour (ASB) cases . Assisting with tenancy verification checks and tenancy changes. Helping to manage the voids and lettings process from start to finish. Arranging and attending property viewings and supporting tenancy sign-ups. Preparing welcome packs and tenancy documentation for new residents. Responding to resident enquiries by phone, email and face-to-face. Delivering a professional front-of-house reception service. Maintaining accurate records using housing management systems. Liaising with contractors, internal teams and external agencies. Supporting resident meetings, home visits and community events. Assisting with general housing administration and performance reporting. What We're Looking For You'll ideally have: Experience working within a Housing Association or Local Authority. Previous experience as a Housing Assistant, Housing Administrator, Housing Support Officer or similar. Excellent customer service and communication skills. Experience supporting tenancy management or neighbourhood services. Strong administrative and IT skills, with experience using housing management systems such as NEC Housing, Northgate, Civica, MRI or Orchard. If you have experience working within social housing , enjoy helping residents and want to develop your career alongside experienced Housing Officers, this is an excellent opportunity to gain valuable experience within one of London's leading housing teams. No two days are the same. From supporting tenancy management and estate inspections to assisting with lettings, resident enquiries and neighbourhood services, you'll play a vital role in delivering an outstanding service to residents across the borough. A proactive attitude with the ability to manage a busy and varied workload. Why Apply? Competitive PAYE rate of £19.00 - £19.90 per hour Join a respected Housing Provider with a supportive Housing Management team. Gain exposure across tenancy management, estates, ASB, lettings and resident engagement. Excellent opportunity to build your housing career and broaden your experience. Full-time opportunity based in West London . Apply Today If you're passionate about delivering excellent housing services and want to be part of a team that makes a genuine difference to residents' lives, we'd love to hear from you.
Jul 17, 2026
Seasonal
A highly regarded London Housing Provider is looking for an enthusiastic Housing Assistant to join its busy Housing Management team. Location: West London Rate: £19.00 - £19.90 per hour (PAYE) Full-Time Temporary 5 Days On Site What You'll Be Doing You'll be supporting Housing Officers with a wide variety of housing management duties, including: Supporting tenancy and estate management across a busy housing patch. Assisting with estate inspections and ensuring follow-up actions are completed. Supporting the management of Anti-Social Behaviour (ASB) cases . Assisting with tenancy verification checks and tenancy changes. Helping to manage the voids and lettings process from start to finish. Arranging and attending property viewings and supporting tenancy sign-ups. Preparing welcome packs and tenancy documentation for new residents. Responding to resident enquiries by phone, email and face-to-face. Delivering a professional front-of-house reception service. Maintaining accurate records using housing management systems. Liaising with contractors, internal teams and external agencies. Supporting resident meetings, home visits and community events. Assisting with general housing administration and performance reporting. What We're Looking For You'll ideally have: Experience working within a Housing Association or Local Authority. Previous experience as a Housing Assistant, Housing Administrator, Housing Support Officer or similar. Excellent customer service and communication skills. Experience supporting tenancy management or neighbourhood services. Strong administrative and IT skills, with experience using housing management systems such as NEC Housing, Northgate, Civica, MRI or Orchard. If you have experience working within social housing , enjoy helping residents and want to develop your career alongside experienced Housing Officers, this is an excellent opportunity to gain valuable experience within one of London's leading housing teams. No two days are the same. From supporting tenancy management and estate inspections to assisting with lettings, resident enquiries and neighbourhood services, you'll play a vital role in delivering an outstanding service to residents across the borough. A proactive attitude with the ability to manage a busy and varied workload. Why Apply? Competitive PAYE rate of £19.00 - £19.90 per hour Join a respected Housing Provider with a supportive Housing Management team. Gain exposure across tenancy management, estates, ASB, lettings and resident engagement. Excellent opportunity to build your housing career and broaden your experience. Full-time opportunity based in West London . Apply Today If you're passionate about delivering excellent housing services and want to be part of a team that makes a genuine difference to residents' lives, we'd love to hear from you.
carrington west
Homelessness Prevention & Solutions Officer
carrington west
We are currently looking for an experienced Homelessness Prevention & Solutions Officer to join a busy Housing Needs service. This Homelessness Prevention & Solutions Officer role will focus on preventing homelessness, relieving homelessness and helping households secure sustainable housing solutions in line with the Housing Act 1996 and Homelessness Reduction Act 2017. The successful candidate will manage a varied caseload of homelessness applications, undertake statutory assessments, issue legal decisions and work with households to prevent homelessness wherever possible. This Homelessness Prevention & Solutions Officer position would suit someone with strong homelessness legislation knowledge and experience managing complex housing needs cases. The Role - Managing a caseload of homelessness prevention and relief cases. - Undertaking statutory homelessness assessments and making enquiries in line with legislation. - Creating and managing Personalised Housing Plans (PHPs). - Working with households to prevent homelessness and secure sustainable housing solutions. - Negotiating with landlords, agents, family members and other parties to prevent homelessness. - Assessing applications under Parts VI and VII of the Housing Act 1996 and the Homelessness Reduction Act 2017. - Making decisions on eligibility, homelessness, priority need, intentional homelessness and local connection. - Drafting and issuing S184, S188, S193 and related statutory decision letters. - Conducting home visits and verifying applicants' circumstances where required. - Providing housing options advice relating to the private rented sector, welfare benefits and homelessness prevention. - Liaising with legal representatives, MPs, councillors, external agencies and partner organisations. - Supporting households placed into temporary or emergency accommodation. Key Requirements - Previous experience working as a Homelessness Prevention Officer, Housing Options Officer or Homelessness Officer. - Comprehensive knowledge of the Housing Act 1996, Homelessness Act 2002 and Homelessness Reduction Act 2017. - Experience undertaking homelessness assessments and statutory investigations. - Experience drafting S184 decisions and other homelessness decision letters. - Experience creating and managing Personalised Housing Plans. - Experience managing complex homelessness prevention and relief cases. - Knowledge of welfare benefits, housing options and the private rented sector. - Experience negotiating with landlords and preventing homelessness. - Experience responding to legal challenges, complaints, MPs and Ombudsman enquiries would be advantageous. What You Need to Do Now If you are interested in this Homelessness Prevention & Solutions Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Homelessness Prevention & Solutions Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Homelessness Prevention Officers, Housing Options Officers, Homelessness Officers and Housing Needs roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from homelessness professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Jul 17, 2026
Contractor
We are currently looking for an experienced Homelessness Prevention & Solutions Officer to join a busy Housing Needs service. This Homelessness Prevention & Solutions Officer role will focus on preventing homelessness, relieving homelessness and helping households secure sustainable housing solutions in line with the Housing Act 1996 and Homelessness Reduction Act 2017. The successful candidate will manage a varied caseload of homelessness applications, undertake statutory assessments, issue legal decisions and work with households to prevent homelessness wherever possible. This Homelessness Prevention & Solutions Officer position would suit someone with strong homelessness legislation knowledge and experience managing complex housing needs cases. The Role - Managing a caseload of homelessness prevention and relief cases. - Undertaking statutory homelessness assessments and making enquiries in line with legislation. - Creating and managing Personalised Housing Plans (PHPs). - Working with households to prevent homelessness and secure sustainable housing solutions. - Negotiating with landlords, agents, family members and other parties to prevent homelessness. - Assessing applications under Parts VI and VII of the Housing Act 1996 and the Homelessness Reduction Act 2017. - Making decisions on eligibility, homelessness, priority need, intentional homelessness and local connection. - Drafting and issuing S184, S188, S193 and related statutory decision letters. - Conducting home visits and verifying applicants' circumstances where required. - Providing housing options advice relating to the private rented sector, welfare benefits and homelessness prevention. - Liaising with legal representatives, MPs, councillors, external agencies and partner organisations. - Supporting households placed into temporary or emergency accommodation. Key Requirements - Previous experience working as a Homelessness Prevention Officer, Housing Options Officer or Homelessness Officer. - Comprehensive knowledge of the Housing Act 1996, Homelessness Act 2002 and Homelessness Reduction Act 2017. - Experience undertaking homelessness assessments and statutory investigations. - Experience drafting S184 decisions and other homelessness decision letters. - Experience creating and managing Personalised Housing Plans. - Experience managing complex homelessness prevention and relief cases. - Knowledge of welfare benefits, housing options and the private rented sector. - Experience negotiating with landlords and preventing homelessness. - Experience responding to legal challenges, complaints, MPs and Ombudsman enquiries would be advantageous. What You Need to Do Now If you are interested in this Homelessness Prevention & Solutions Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Homelessness Prevention & Solutions Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Homelessness Prevention Officers, Housing Options Officers, Homelessness Officers and Housing Needs roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from homelessness professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Yolk Recruitment
Customer Liaison Officer
Yolk Recruitment Havant, Hampshire
Customer Liaison Officer Location: Havant Hourly rate: 21.38 PAYE Contract Type: 3 months (possibility of extension) Hours: 35 hours per week Overview We are working with a social housing provider to recruit a passionate and knowledgeable Customer Liaison Officer This role is focused on delivering high-quality tenancy support. Role Purpose The role focuses on resolving issues, coordinating actions with internal teams, completing estate inspections, supporting compliance tasks, and acting as the primary local contact for stakeholders. The officer is expected to work independently, manage their own workload, and uphold service standards. Key Responsibilities Maximise income, and reduce debt, in defined customer areas. Deliver an amazing lettings service which leaves customers feeling satisfied with Guinness from day one. Address anti-social behaviour, fly-tipping, graffiti and safeguarding alerts. Complete Health & Safety and compliance actions e.g. FRAs. Use data to monitor own performance and that of others, taking action to improve as necessary. Manage budget and remain within budget. Manage workload. Service appointments booked by customers directly. Organise and plan customer visits that respond to customer requests. Complete regular estate inspections and take any necessary action to achieve quality and safety standards. Attend and present cases at court and evictions. Be the primary contact for local stakeholders e.g. residents associations, Local Authority Services, the police etc. Maintain accurate and detailed customer records on Guinness systems. Role model for behaviours. Essential Requirements Excellent customer service delivery, demonstrating good communication and interpersonal skills. Highly self-motivated with the ability to plan and work effectively without high levels of supervision. Ability to work 'on the go' using mobile technology. Strong resource and time management, and the ability to prioritise, delivering value for money. Proven problem-solving and decision making skills. Resilient and able to deal with challenging situations and deliver sustainable outcomes. Comfortable analysing data and drawing conclusions. Ability to work with IT systems on the go. Able to demonstrate behavioural competencies. Desirable: Experience of working in the housing or property sector. Academic qualifications in Housing and/or Tenancy Management. Knowledge of regulatory legislation for social housing. Previous budget management experience For more information about the role, please contact Richard Coombs: (phone number removed) and email a copy of your CV.
Jul 17, 2026
Seasonal
Customer Liaison Officer Location: Havant Hourly rate: 21.38 PAYE Contract Type: 3 months (possibility of extension) Hours: 35 hours per week Overview We are working with a social housing provider to recruit a passionate and knowledgeable Customer Liaison Officer This role is focused on delivering high-quality tenancy support. Role Purpose The role focuses on resolving issues, coordinating actions with internal teams, completing estate inspections, supporting compliance tasks, and acting as the primary local contact for stakeholders. The officer is expected to work independently, manage their own workload, and uphold service standards. Key Responsibilities Maximise income, and reduce debt, in defined customer areas. Deliver an amazing lettings service which leaves customers feeling satisfied with Guinness from day one. Address anti-social behaviour, fly-tipping, graffiti and safeguarding alerts. Complete Health & Safety and compliance actions e.g. FRAs. Use data to monitor own performance and that of others, taking action to improve as necessary. Manage budget and remain within budget. Manage workload. Service appointments booked by customers directly. Organise and plan customer visits that respond to customer requests. Complete regular estate inspections and take any necessary action to achieve quality and safety standards. Attend and present cases at court and evictions. Be the primary contact for local stakeholders e.g. residents associations, Local Authority Services, the police etc. Maintain accurate and detailed customer records on Guinness systems. Role model for behaviours. Essential Requirements Excellent customer service delivery, demonstrating good communication and interpersonal skills. Highly self-motivated with the ability to plan and work effectively without high levels of supervision. Ability to work 'on the go' using mobile technology. Strong resource and time management, and the ability to prioritise, delivering value for money. Proven problem-solving and decision making skills. Resilient and able to deal with challenging situations and deliver sustainable outcomes. Comfortable analysing data and drawing conclusions. Ability to work with IT systems on the go. Able to demonstrate behavioural competencies. Desirable: Experience of working in the housing or property sector. Academic qualifications in Housing and/or Tenancy Management. Knowledge of regulatory legislation for social housing. Previous budget management experience For more information about the role, please contact Richard Coombs: (phone number removed) and email a copy of your CV.
CPR
Town Planning Officer
CPR Sittingbourne, Kent
Town Planning Major Development Officer Sittingbourne / Hybrid Working 70.72 per hour Umbrella A Local Authority in Kent is seeking an experienced Town Planning Major Development Officer to join their Planning Service on an interim basis. This is an excellent opportunity for a highly skilled planning professional to manage a diverse portfolio of significant development proposals while supporting the development of junior colleagues. You will be responsible for handling a varied caseload of complex major planning applications. These may include large-scale residential developments, strategic housing schemes, commercial projects, and energy-related developments. Key Responsibilities Manage and determine a portfolio of major planning applications from submission through to decision. Assess complex planning proposals and provide clear, well-reasoned recommendations. Negotiate with applicants, developers, consultees, stakeholders and elected members to secure positive planning outcomes. Prepare detailed reports and recommendations under delegated powers. Attend Planning Committee meetings and present applications as required. Provide mentoring and technical support to a Planner or Senior Planner. Exercise delegated authority on applications where the case officer is the planner you are mentoring. Ensure decisions are made in accordance with planning legislation, local policies and national guidance. Experience To be considered, you will be a qualified Town Planner with substantial experience managing major planning applications within a local authority environment. You will possess: Degree qualification in Town Planning or a related discipline. Extensive experience handling major and strategic development proposals. Strong knowledge of planning legislation, policy and development management processes. Experience assessing complex residential, commercial and/or energy-related schemes. Excellent report-writing, negotiation and stakeholder management skills. The ability to work independently whilst providing mentoring and professional support to colleagues. Membership of the RTPI (or eligibility) is desirable. Hybrid working model. Approximately one day per week in the office, with attendance at monthly Planning Committee meetings as required.
Jul 17, 2026
Contractor
Town Planning Major Development Officer Sittingbourne / Hybrid Working 70.72 per hour Umbrella A Local Authority in Kent is seeking an experienced Town Planning Major Development Officer to join their Planning Service on an interim basis. This is an excellent opportunity for a highly skilled planning professional to manage a diverse portfolio of significant development proposals while supporting the development of junior colleagues. You will be responsible for handling a varied caseload of complex major planning applications. These may include large-scale residential developments, strategic housing schemes, commercial projects, and energy-related developments. Key Responsibilities Manage and determine a portfolio of major planning applications from submission through to decision. Assess complex planning proposals and provide clear, well-reasoned recommendations. Negotiate with applicants, developers, consultees, stakeholders and elected members to secure positive planning outcomes. Prepare detailed reports and recommendations under delegated powers. Attend Planning Committee meetings and present applications as required. Provide mentoring and technical support to a Planner or Senior Planner. Exercise delegated authority on applications where the case officer is the planner you are mentoring. Ensure decisions are made in accordance with planning legislation, local policies and national guidance. Experience To be considered, you will be a qualified Town Planner with substantial experience managing major planning applications within a local authority environment. You will possess: Degree qualification in Town Planning or a related discipline. Extensive experience handling major and strategic development proposals. Strong knowledge of planning legislation, policy and development management processes. Experience assessing complex residential, commercial and/or energy-related schemes. Excellent report-writing, negotiation and stakeholder management skills. The ability to work independently whilst providing mentoring and professional support to colleagues. Membership of the RTPI (or eligibility) is desirable. Hybrid working model. Approximately one day per week in the office, with attendance at monthly Planning Committee meetings as required.

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