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Stellar Select Limited
Loan Administrator
Stellar Select Limited Rotherham, Yorkshire
Job Title: Loan Administrator Location: Rotherham Salary: Up to £25,000 DOE OTE £30,000 Hours: 37.5 hour week. Monday 9 am to 6 pm, Tuesday to Thursday 9 am to 5.30 pm, Friday 9 am to 5 pm Benefits: 22 days' holiday + bank holidays (+5 with service) Sick pay, income protection & life assurance EAP, virtual GP & wellbeing support Pension, Cycle to Work & discounts Holiday buy/sell scheme Development & supportive culture About the position of Loan Administrator: An exciting opportunity to join a fast-paced, supportive team, providing key administrative support to our Loans and Business Development teams. You'll ensure applications progress efficiently and deliver excellent service to customers and brokers throughout their journey. Responsibilities for the role of Loan Administrator: Issue ESIS documents in a timely and compliant manner Contact customers and support advisor overflow work, progressing applications where appropriate Arrange property valuations and request mortgage references Process and pay invoices Produce daily and weekly management reports Transfer hot keys and follow up with customers Prepare product reports for the Business Development team Maintain accurate customer and broker records across systems Provide general administrative support to Loans and Development teams Ensure all work is completed accurately, efficiently, and in line with procedures and service standards Experience and skills required for the role of Loan Administrator: Highly organised with strong administrative skills Exceptional attention to detail and accuracy Hard-working, proactive, and able to manage a varied and fast-paced workload Strong written and verbal communication skills A collaborative team player, supporting colleagues to achieve shared goals Confident working in a fast-paced financial services environment with the ability to prioritise effectively Previous experience within financial services is essential, ideally within mortgages or secured lending Experience in a mortgage, loan processing, or similar regulated financial services environment is highly desirable For more information regarding the role of Loans Administrator please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Jul 18, 2026
Full time
Job Title: Loan Administrator Location: Rotherham Salary: Up to £25,000 DOE OTE £30,000 Hours: 37.5 hour week. Monday 9 am to 6 pm, Tuesday to Thursday 9 am to 5.30 pm, Friday 9 am to 5 pm Benefits: 22 days' holiday + bank holidays (+5 with service) Sick pay, income protection & life assurance EAP, virtual GP & wellbeing support Pension, Cycle to Work & discounts Holiday buy/sell scheme Development & supportive culture About the position of Loan Administrator: An exciting opportunity to join a fast-paced, supportive team, providing key administrative support to our Loans and Business Development teams. You'll ensure applications progress efficiently and deliver excellent service to customers and brokers throughout their journey. Responsibilities for the role of Loan Administrator: Issue ESIS documents in a timely and compliant manner Contact customers and support advisor overflow work, progressing applications where appropriate Arrange property valuations and request mortgage references Process and pay invoices Produce daily and weekly management reports Transfer hot keys and follow up with customers Prepare product reports for the Business Development team Maintain accurate customer and broker records across systems Provide general administrative support to Loans and Development teams Ensure all work is completed accurately, efficiently, and in line with procedures and service standards Experience and skills required for the role of Loan Administrator: Highly organised with strong administrative skills Exceptional attention to detail and accuracy Hard-working, proactive, and able to manage a varied and fast-paced workload Strong written and verbal communication skills A collaborative team player, supporting colleagues to achieve shared goals Confident working in a fast-paced financial services environment with the ability to prioritise effectively Previous experience within financial services is essential, ideally within mortgages or secured lending Experience in a mortgage, loan processing, or similar regulated financial services environment is highly desirable For more information regarding the role of Loans Administrator please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Trial Balance Consulting
Accountancy Practice Client Manager
Trial Balance Consulting Cardiff, South Glamorgan
Accountancy Practice Client Manager - Cardiff - £35,000 - £50,000 Opportunities to shape the future of a business don't come along every day. A growing and ambitious accountancy practice is looking to recruit a Client Manager to join its Cardiff team. This is an excellent opportunity for an experienced practice accountant who enjoys building strong client relationships and is looking to take the next step towards a leadership position. The role will include: -Managing a varied portfolio of limited companies, sole traders, partnerships and LLPs -Acting as the primary point of contact for clients, providing practical accounting, tax and business advice -Preparing and reviewing statutory accounts and financial statements -Reviewing corporation tax returns, computations and self-assessment tax returns -Reviewing VAT returns and ensuring all compliance deadlines are met -Liaising with HMRC and Companies House on behalf of clients -Supporting and mentoring junior members of the team -Working closely with the Partners on advisory projects and identifying opportunities to add value for clients -Contributing to the continued growth and future success of the Cardiff office ACA or ACCA qualified candidates are encouraged to apply, although ambitious part-qualified accountants will also be considered. You'll have a strong background within an accountancy practice, experience managing your own client portfolio and excellent technical knowledge across accounts preparation and taxation. Just as importantly, you'll enjoy building long-term client relationships, mentoring colleagues and taking ownership of your work. This role will particularly suit someone with ambitions to progress into a senior management position within a growing practice. If you're looking for more than just another Client Manager role, we'd love to hear from you. For further details and to apply, please submit your CV to Jay Vilarrubi-Smith , quoting reference JVS11120 . Trial Balance is a market leading supplier of recruitment services to accountancy practices across the South-West and works on vacancies at all levels in a practice environment. For a confidential discussion about your career options please contact Jay Vilarrubi-Smith, our dedicated practice specialist.
Jul 18, 2026
Full time
Accountancy Practice Client Manager - Cardiff - £35,000 - £50,000 Opportunities to shape the future of a business don't come along every day. A growing and ambitious accountancy practice is looking to recruit a Client Manager to join its Cardiff team. This is an excellent opportunity for an experienced practice accountant who enjoys building strong client relationships and is looking to take the next step towards a leadership position. The role will include: -Managing a varied portfolio of limited companies, sole traders, partnerships and LLPs -Acting as the primary point of contact for clients, providing practical accounting, tax and business advice -Preparing and reviewing statutory accounts and financial statements -Reviewing corporation tax returns, computations and self-assessment tax returns -Reviewing VAT returns and ensuring all compliance deadlines are met -Liaising with HMRC and Companies House on behalf of clients -Supporting and mentoring junior members of the team -Working closely with the Partners on advisory projects and identifying opportunities to add value for clients -Contributing to the continued growth and future success of the Cardiff office ACA or ACCA qualified candidates are encouraged to apply, although ambitious part-qualified accountants will also be considered. You'll have a strong background within an accountancy practice, experience managing your own client portfolio and excellent technical knowledge across accounts preparation and taxation. Just as importantly, you'll enjoy building long-term client relationships, mentoring colleagues and taking ownership of your work. This role will particularly suit someone with ambitions to progress into a senior management position within a growing practice. If you're looking for more than just another Client Manager role, we'd love to hear from you. For further details and to apply, please submit your CV to Jay Vilarrubi-Smith , quoting reference JVS11120 . Trial Balance is a market leading supplier of recruitment services to accountancy practices across the South-West and works on vacancies at all levels in a practice environment. For a confidential discussion about your career options please contact Jay Vilarrubi-Smith, our dedicated practice specialist.
CFP JOBS
Financial Adviser
CFP JOBS Norwich, Norfolk
Senior Financial Adviser - Norfolk Starting salary negotiable dependent on skills & experience Car/allowance bonus with excellent on target earnings. Home-based Financial Adviser dealing with professional client base! As a Financial Adviser you will provide financial advice to both new and existing customers. You do not need a client bank for this role! About You It is key that you are Level 4 Diploma qualified and working towards Chartered status. Package on Offer Negotiable basic salary £50,000 - £60,000 depending on qualifications and experience OTE £80,000 Participation in quarterly and annual bonus schemes Realistic income potential off 6 figures 25 days holiday (plus Bank Holidays) Company car or car allowance £6,000 Generous company pension scheme with up to 10% employer matched contributions Flexible benefits scheme Plus, all the support and training that you will need to develop your skills as a financial advisor. But this is just the start - Financial Advisers can have appointment booking assistance meaning that you can focus much more of your time on delivering advice, plus all the benefits you would expect from working within a large mutual organisation including help with complex cases, technical guidance and a framework that promotes business growth. If you are looking for a Financial Adviser position but this role is not what you are looking for then please get in touch for an informal chat about your career just submit your CV with notes. (IFA)
Jul 18, 2026
Full time
Senior Financial Adviser - Norfolk Starting salary negotiable dependent on skills & experience Car/allowance bonus with excellent on target earnings. Home-based Financial Adviser dealing with professional client base! As a Financial Adviser you will provide financial advice to both new and existing customers. You do not need a client bank for this role! About You It is key that you are Level 4 Diploma qualified and working towards Chartered status. Package on Offer Negotiable basic salary £50,000 - £60,000 depending on qualifications and experience OTE £80,000 Participation in quarterly and annual bonus schemes Realistic income potential off 6 figures 25 days holiday (plus Bank Holidays) Company car or car allowance £6,000 Generous company pension scheme with up to 10% employer matched contributions Flexible benefits scheme Plus, all the support and training that you will need to develop your skills as a financial advisor. But this is just the start - Financial Advisers can have appointment booking assistance meaning that you can focus much more of your time on delivering advice, plus all the benefits you would expect from working within a large mutual organisation including help with complex cases, technical guidance and a framework that promotes business growth. If you are looking for a Financial Adviser position but this role is not what you are looking for then please get in touch for an informal chat about your career just submit your CV with notes. (IFA)
Resource Matters Ltd
Financial Planner
Resource Matters Ltd Portsmouth, Hampshire
Basic Up to £70k + Package + Car + Monthly Bonuses - all clients provided, no business development required, no networking, no need to bring any clients - £130k OTE Our Client one of the most popular and well known blue chip firms in the country are expanding their business model across the UK. They provide holistic financial planning advice to HNW clients. Their success has been recognised through prestigious awards and significant growth. We are interested in hearing from top performing qualified Financial Planner , Financial Advisors/IFA's/Wealth Managers who are looking to progress their careers and deal with qualified clients. This is a wonderful opportunity for a successful and established Financial Planner to grow their business with the full support of clients provided, process and systems, research and paraplanning support all in place. The Company offer an excellent package including an excellent basic salary, uncapped quarterly bonuses, annual bonuses, full home office set-up, pension scheme, 25 days holiday (excluding bank holidays) and much more. To apply for the Financial Planner role, you must have: - the legal right to work in the UK - a demonstrable proven track record of consistent success within your current role - full Diploma in financial planning - Evidence of commitment to previous employers Please send your CV in confidence quoting Ref: 867543
Jul 18, 2026
Full time
Basic Up to £70k + Package + Car + Monthly Bonuses - all clients provided, no business development required, no networking, no need to bring any clients - £130k OTE Our Client one of the most popular and well known blue chip firms in the country are expanding their business model across the UK. They provide holistic financial planning advice to HNW clients. Their success has been recognised through prestigious awards and significant growth. We are interested in hearing from top performing qualified Financial Planner , Financial Advisors/IFA's/Wealth Managers who are looking to progress their careers and deal with qualified clients. This is a wonderful opportunity for a successful and established Financial Planner to grow their business with the full support of clients provided, process and systems, research and paraplanning support all in place. The Company offer an excellent package including an excellent basic salary, uncapped quarterly bonuses, annual bonuses, full home office set-up, pension scheme, 25 days holiday (excluding bank holidays) and much more. To apply for the Financial Planner role, you must have: - the legal right to work in the UK - a demonstrable proven track record of consistent success within your current role - full Diploma in financial planning - Evidence of commitment to previous employers Please send your CV in confidence quoting Ref: 867543
Cpl UK
Salesforce Security Architect
Cpl UK
Title: Salesforce Security Architect Location: London Hybrid (2 3 days onsite) Contract: 6 Months (Possibility to Extend) Day Rate: Up to £450 PAYE (Negotiable) Start: ASAP Our client is seeking an experienced Salesforce Security Architect to support the delivery of secure Salesforce solutions within a regulated environment. This is a hands-on technical role requiring deep expertise in Salesforce security architecture, governance, and compliance. The successful candidate will work across project-based engagements to help ensure Salesforce platforms remain secure, compliant, and aligned with industry best practices. Responsibilities Define and review Salesforce security architecture and access models. Design and validate profiles, permission sets, sharing rules and role hierarchies. Advise on authentication, Single Sign-On (SSO), Multi-Factor Authentication (MFA) and integration security. Ensure data protection through Salesforce native security capabilities. Review solution designs, integrations and platform configurations to identify and mitigate security risks. Support security audits, risk assessments and compliance reviews. Provide clear security guidance and best practice recommendations to Salesforce delivery teams. Conduct architecture reviews and provide security design advisory support across Salesforce initiatives. Qualifications & Experience Minimum 10 years Experience Strong experience with the Salesforce security model and platform governance. Hands-on knowledge of Salesforce Shield, encryption and field-level security. Experience securing Salesforce integrations and APIs. Experience working within regulated or compliance-driven environments. Ability to work independently while providing pragmatic security guidance. Strong documentation and stakeholder communication skills. Salesforce Architect or Security-related certifications are desirable. Previous experience within Financial Services or the Public Sector would be advantageous.
Jul 18, 2026
Contractor
Title: Salesforce Security Architect Location: London Hybrid (2 3 days onsite) Contract: 6 Months (Possibility to Extend) Day Rate: Up to £450 PAYE (Negotiable) Start: ASAP Our client is seeking an experienced Salesforce Security Architect to support the delivery of secure Salesforce solutions within a regulated environment. This is a hands-on technical role requiring deep expertise in Salesforce security architecture, governance, and compliance. The successful candidate will work across project-based engagements to help ensure Salesforce platforms remain secure, compliant, and aligned with industry best practices. Responsibilities Define and review Salesforce security architecture and access models. Design and validate profiles, permission sets, sharing rules and role hierarchies. Advise on authentication, Single Sign-On (SSO), Multi-Factor Authentication (MFA) and integration security. Ensure data protection through Salesforce native security capabilities. Review solution designs, integrations and platform configurations to identify and mitigate security risks. Support security audits, risk assessments and compliance reviews. Provide clear security guidance and best practice recommendations to Salesforce delivery teams. Conduct architecture reviews and provide security design advisory support across Salesforce initiatives. Qualifications & Experience Minimum 10 years Experience Strong experience with the Salesforce security model and platform governance. Hands-on knowledge of Salesforce Shield, encryption and field-level security. Experience securing Salesforce integrations and APIs. Experience working within regulated or compliance-driven environments. Ability to work independently while providing pragmatic security guidance. Strong documentation and stakeholder communication skills. Salesforce Architect or Security-related certifications are desirable. Previous experience within Financial Services or the Public Sector would be advantageous.
Adecco
Interim Procurement Lead - Marketing Spend £6-700/d Edinburgh
Adecco Edinburgh, Midlothian
We're seeking an experienced Procurement professional to join a leading financial services organisation on an initial 6-month contract . This role focuses on marketing spend / marketing category , offering the opportunity to lead strategic sourcing activity, optimise supplier performance, and deliver tangible commercial value in a complex, high-profile environment. You'll act as a trusted advisor to stakeholders, driving best practice procurement and influencing key business decisions while ensuring compliance, governance, and risk mitigation remain front of mind. 2 days/week in the office (Edinburgh city centre) and 3 days from home. This role is inside IR35. Key Responsibilities Support the development and delivery of category strategies across marketing spend Lead strategic sourcing activity and supplier negotiations Drive cost reduction and value optimisation (TCO focus) Build and manage key supplier relationships and governance frameworks Provide expert procurement advice to senior stakeholders Ensure robust contract management , including risk mitigation Identify and implement continuous improvement opportunities Maintain compliance with procurement policies, processes, and audit requirements Collaborate across procurement and wider business teams to deliver outcomes Skills & Experience Required Strong Procurement experience within marketing / media / advertising categories Proven track record in marketing category management and strategic sourcing Excellent stakeholder engagement and influencing skills Experience managing complex supplier ecosystems Strong understanding of contracts, commercial risk, and governance This role is for an initial 6 months, 2 days/week in the office and 3 from home. Inside IR35. If this sounds of interest, please do send me your CV to start a conversation around this. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Jul 18, 2026
Contractor
We're seeking an experienced Procurement professional to join a leading financial services organisation on an initial 6-month contract . This role focuses on marketing spend / marketing category , offering the opportunity to lead strategic sourcing activity, optimise supplier performance, and deliver tangible commercial value in a complex, high-profile environment. You'll act as a trusted advisor to stakeholders, driving best practice procurement and influencing key business decisions while ensuring compliance, governance, and risk mitigation remain front of mind. 2 days/week in the office (Edinburgh city centre) and 3 days from home. This role is inside IR35. Key Responsibilities Support the development and delivery of category strategies across marketing spend Lead strategic sourcing activity and supplier negotiations Drive cost reduction and value optimisation (TCO focus) Build and manage key supplier relationships and governance frameworks Provide expert procurement advice to senior stakeholders Ensure robust contract management , including risk mitigation Identify and implement continuous improvement opportunities Maintain compliance with procurement policies, processes, and audit requirements Collaborate across procurement and wider business teams to deliver outcomes Skills & Experience Required Strong Procurement experience within marketing / media / advertising categories Proven track record in marketing category management and strategic sourcing Excellent stakeholder engagement and influencing skills Experience managing complex supplier ecosystems Strong understanding of contracts, commercial risk, and governance This role is for an initial 6 months, 2 days/week in the office and 3 from home. Inside IR35. If this sounds of interest, please do send me your CV to start a conversation around this. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
TPF Recruitment
Corporate Tax Manager
TPF Recruitment Maidstone, Kent
A leading, highly successful and growing firm of Top 15 chartered accountants based in Maidstone is searching for a Corporate Tax Manager to join their team. Our client is offering a fantastic career opportunity for an experienced Corporate Tax Manager who is looking to be part of a market leading regional Top 15 chartered accountancy practice. You will be responsible for: Preparing and submitting accurate and technically correct corporation tax computations and returns ranging from owner management business to large groups that include UK branches. Reviewing tax computations prepared by the audit and accounts team prior to submission to HMRC Sending out computations and returns for client approval, and ensuring they are submitted on time Prepare and communicate quarterly instalments to clients Oversee the CT61 return process quarterly Ensuring client queries are responded to efficiently and supporting the audit and accounting team with their technical queries Ensure files are of an appropriate standard for QCR purposes Liaising with HMRC regarding corporate tax compliance checks including drafting HMRC responses to enquiries Oversee certificate of residence applications and ensure that treaty claims are correctly completed and authorised by HMRC Assist fellow team members and partners with tax advisory projects including EIS and SEIS advance assurance applications, HMRC clearance applications and share schemes such as the Enterprise Management Scheme Maintaining up to date technical knowledge and being responsible for your personal development Requirements You will ideally be ACA/CTA qualified having experience of Corporate Tax compliance services in a medium size practice Broad experience of managing the financials on clients, and adjusting the approach to compliance work depending on the budget Significant experience of overseeing a client compliance cycle and ensuring deadlines are met on a timely basis Some experience of identifying opportunities for business development on tax clients and across other service lines High level of management/supervision skills Benefits A highly competitive salary, ( 60,000- 75,000) dependent on experience and background, negotiable. Plus a competitive benefits package and excellent progression. Please apply for the vacancy or contact Tristan Finch via telephone, our website or LinkedIn for a confidential conversation. (phone number removed) (url removed)
Jul 18, 2026
Full time
A leading, highly successful and growing firm of Top 15 chartered accountants based in Maidstone is searching for a Corporate Tax Manager to join their team. Our client is offering a fantastic career opportunity for an experienced Corporate Tax Manager who is looking to be part of a market leading regional Top 15 chartered accountancy practice. You will be responsible for: Preparing and submitting accurate and technically correct corporation tax computations and returns ranging from owner management business to large groups that include UK branches. Reviewing tax computations prepared by the audit and accounts team prior to submission to HMRC Sending out computations and returns for client approval, and ensuring they are submitted on time Prepare and communicate quarterly instalments to clients Oversee the CT61 return process quarterly Ensuring client queries are responded to efficiently and supporting the audit and accounting team with their technical queries Ensure files are of an appropriate standard for QCR purposes Liaising with HMRC regarding corporate tax compliance checks including drafting HMRC responses to enquiries Oversee certificate of residence applications and ensure that treaty claims are correctly completed and authorised by HMRC Assist fellow team members and partners with tax advisory projects including EIS and SEIS advance assurance applications, HMRC clearance applications and share schemes such as the Enterprise Management Scheme Maintaining up to date technical knowledge and being responsible for your personal development Requirements You will ideally be ACA/CTA qualified having experience of Corporate Tax compliance services in a medium size practice Broad experience of managing the financials on clients, and adjusting the approach to compliance work depending on the budget Significant experience of overseeing a client compliance cycle and ensuring deadlines are met on a timely basis Some experience of identifying opportunities for business development on tax clients and across other service lines High level of management/supervision skills Benefits A highly competitive salary, ( 60,000- 75,000) dependent on experience and background, negotiable. Plus a competitive benefits package and excellent progression. Please apply for the vacancy or contact Tristan Finch via telephone, our website or LinkedIn for a confidential conversation. (phone number removed) (url removed)
Hope for Justice
Senior Risk Relationship Manager
Hope for Justice
The Senior Risk Relationship Manager provides pivotal leadership in risk management, operational resilience, governance and data protection across Hope for Justice and Slave-Free Alliance globally. Advising on both threats, and opportunities across the organisation's portfolio, producing insights on emerging themes, particularly those affecting modern slavery and human trafficking, and NGO operations Operating at the second line of defence (L2), the role delivers independent oversight, guidance, and constructive challenge, strengthening risk management and compliance across the organisation. It supports and holds operational teams to account, ensuring risks are effectively identified, managed, and aligned with organisational risk appetite and governance requirements. Aligned with ISO 31000 principles, the role leads the development, maturation, and embedding of an enterprise risk approach that integrates risk into strategy, operations, and organisational culture, enabling clear ownership across both centralised and decentralised functions. The postholder works closely with operational and security leaders to strengthen organisational readiness for, and response to, major incidents and crises, ensuring effective escalation, coordination, and learning. The role also incorporates Data Protection within the remit and is responsible for monitoring and advising on the organisation's compliance with all applicable data protection laws. provide objective oversight without conflicts of interest. It is not expected that the role holder is an expert in every aspect of data protection legislation from the outset, but must be able to upskill as needed, interpret requirements, and collaborate with external specialists where appropriate. Their role focuses on promoting good data protection practice across the organisation, including ensuring staff awareness and adherence to internal processes (e.g. completion of training, conducting DPIAs, and following approved procedures) and leading on the creation of these where gaps are identified. Main Duties Risk Management Lead the strategic and operational development of the organisation's risk framework, ensuring alignment with ISO 31000 and organisational context Coordinate appropriate identification and management of risk across all senior leadership and accountable roles, ensuring coverages of all 12 classifications of risk per the HfJ framework: (Security; Safeguarding; Health & Safety; Financial; Corruption; People & Culture; Cyber, Information and IT; Governance; Legal & Compliance; Reputational; Quality; Strategic) Develop and oversee an annual roadmap and schedule to monitor, evaluate, and report on organisational risk maturity, risk strategies and risk transfer. Maintain and continuously improve risk reporting tools, registers, and dashboards for global risk tracking and visibility. Coordinate training and communication that promote collaboration and ownership of risk across functions. Provide clear and accessible risk reporting to senior leadership, country directors, and the Board of Trustees (via subcommittees). Risk Governance Lead coordination of the Risk & Compliance Committee, supporting the Chair to ensure key risks are accurately reported, well understood, and actively managed with Trustee oversight and governing mandates. Facilitate the setting of risk appetite and thresholds by the Board of Trustees, supporting their legal duties relating to risk, and ensuring organisational accountability. Author and maintain core risk policies in line with governance appetites and policy frameworks. Provide clear, concise and decision-oriented risk reporting to senior leadership and the Board of Trustees Strategy Integration Support strategy owners to plan and monitor achievement against commitments, identify delivery risks, and develop mitigation strategies. Author the organisation's annual Strategic Risk Outlook along with relevant country/thematic briefings. Embed risk-based thinking into decision-making, strategic planning and programme delivery to identify both threats and opportunities. Incident & Crisis Management Serve as a core member of the Incident and Crisis Management Teams (IMT/CMT), advising and supporting leadership and country teams during critical incidents. Coordinate internal investigations into serious incidents, liaising with the Charity Commission as required. Maintain the incident register, ensure robust documentation, and facilitate post-incident reviews, learning and feedback to risk registers. Support development of the organisation's complaints, accountability and whistleblowing mechanisms. Strengthen organisational readiness and resilience for potential high-impact events. Data Protection Compliance & Governance Keep the organisation on track with UK GDPR and equivalent laws in other regions. Make sure policies are up to date and actually used in day-to-day work. Offer clear, practical advice on what the law requires and how teams can meet it. Act as the central point of contact to the Information Commissioners Office (and other authorities) in the event of major data related incidents. Data Protection Impact Assessments (DPIAs) Lead the DPIA process and ensure alignment across the organisation. Help teams understand when a DPIA is needed and how to assess risks. Step in on complex or high-risk DPIAs to guide decision-making and agree on safeguards. Initiate DPIAs and involve the right people; providing oversight and guidance. Check that decisions and DPIA findings align with legal obligations. Advisory & Support Act as the go-to person for data protection questions from staff. Support project and operational teams to build privacy into new systems and ways of working. Advise on lawful bases, consent, transparency, and everyday compliance questions. Training & Awareness Lead the organisation's training and awareness activities relating to data protection. Risk Function: Connect DPIA outcomes with wider organisational risks. Ensure systems are designed with strong security and privacy controls. Key Result Areas Consistent application of the organisation's risk management framework. Clear and timely reporting of key risks and opportunities to governance bodies. Continuous improvement in risk maturity and learning culture. Professional, transparent, and effective incident and crisis management. Strong collaboration between risk, operations, and programme teams. Integration of risk considerations into major organisational strategies and initiatives. Consistent DPIAs in line with organizational risk. Soft Skills Strategic thinking - ability to connect detailed risks to big-picture objectives. Stakeholder engagement - builds credibility and trust at all levels. Adaptive communication - explains complex issues clearly and constructively. Problem-solving - confident and calm in uncertain situations. Execution - confident in the high-quality delivery of deep and complex work Collaboration - works effectively across teams and geographies. Emotional intelligence - empathetic, balanced, and composed in high-pressure situations. Resilience - maintains professionalism and focus through organisational change. Integrity - upholds confidentiality and ethical standards at all times. Technical Skills Strong understanding of enterprise risk management, ISO 31000, and governance structures. Experience analysing and reporting risks across multiple jurisdictions. Proven ability to design and maintain risk policies, frameworks, and guidance. Skilled in digital systems for risk and incident management (Power BI, Excel, PowerApps). Understanding of safeguarding, security, and cyber risks within an NGO context. Familiarity with Board governance processes and committee reporting. Experience leading after-action reviews and embedding organisational learning. Knowledge of modern slavery and human trafficking risks in global operations. Experience Minimum six years of relevant experience managing programmes, operations, or risk in international development, humanitarian, or human rights contexts. Experience managing serious incidents in security, safeguarding, reputational, or crisis areas. Experience working with Data Protection issues and management thereof Experience working across multiple countries or sectors (desirable). Education Educated to degree level Professional certification in risk management (ISO 31000, Institute of Risk Management), Global Governance, or a related field. With two additional years of professional experience desirable. Project management certification (PMD Pro, PRINCE2, Agile) desirable. We expect all our employees to understand and uphold the standards outlined in the Hope for Justice Safeguarding policies, acting with due care and attention to safeguard the wellbeing of anyone that encounters our work and reporting concerns if they do arise. As part of Hope for Justice/Slave Free Alliance, you will benefit from an excellent package including: . click apply for full job details
Jul 18, 2026
Full time
The Senior Risk Relationship Manager provides pivotal leadership in risk management, operational resilience, governance and data protection across Hope for Justice and Slave-Free Alliance globally. Advising on both threats, and opportunities across the organisation's portfolio, producing insights on emerging themes, particularly those affecting modern slavery and human trafficking, and NGO operations Operating at the second line of defence (L2), the role delivers independent oversight, guidance, and constructive challenge, strengthening risk management and compliance across the organisation. It supports and holds operational teams to account, ensuring risks are effectively identified, managed, and aligned with organisational risk appetite and governance requirements. Aligned with ISO 31000 principles, the role leads the development, maturation, and embedding of an enterprise risk approach that integrates risk into strategy, operations, and organisational culture, enabling clear ownership across both centralised and decentralised functions. The postholder works closely with operational and security leaders to strengthen organisational readiness for, and response to, major incidents and crises, ensuring effective escalation, coordination, and learning. The role also incorporates Data Protection within the remit and is responsible for monitoring and advising on the organisation's compliance with all applicable data protection laws. provide objective oversight without conflicts of interest. It is not expected that the role holder is an expert in every aspect of data protection legislation from the outset, but must be able to upskill as needed, interpret requirements, and collaborate with external specialists where appropriate. Their role focuses on promoting good data protection practice across the organisation, including ensuring staff awareness and adherence to internal processes (e.g. completion of training, conducting DPIAs, and following approved procedures) and leading on the creation of these where gaps are identified. Main Duties Risk Management Lead the strategic and operational development of the organisation's risk framework, ensuring alignment with ISO 31000 and organisational context Coordinate appropriate identification and management of risk across all senior leadership and accountable roles, ensuring coverages of all 12 classifications of risk per the HfJ framework: (Security; Safeguarding; Health & Safety; Financial; Corruption; People & Culture; Cyber, Information and IT; Governance; Legal & Compliance; Reputational; Quality; Strategic) Develop and oversee an annual roadmap and schedule to monitor, evaluate, and report on organisational risk maturity, risk strategies and risk transfer. Maintain and continuously improve risk reporting tools, registers, and dashboards for global risk tracking and visibility. Coordinate training and communication that promote collaboration and ownership of risk across functions. Provide clear and accessible risk reporting to senior leadership, country directors, and the Board of Trustees (via subcommittees). Risk Governance Lead coordination of the Risk & Compliance Committee, supporting the Chair to ensure key risks are accurately reported, well understood, and actively managed with Trustee oversight and governing mandates. Facilitate the setting of risk appetite and thresholds by the Board of Trustees, supporting their legal duties relating to risk, and ensuring organisational accountability. Author and maintain core risk policies in line with governance appetites and policy frameworks. Provide clear, concise and decision-oriented risk reporting to senior leadership and the Board of Trustees Strategy Integration Support strategy owners to plan and monitor achievement against commitments, identify delivery risks, and develop mitigation strategies. Author the organisation's annual Strategic Risk Outlook along with relevant country/thematic briefings. Embed risk-based thinking into decision-making, strategic planning and programme delivery to identify both threats and opportunities. Incident & Crisis Management Serve as a core member of the Incident and Crisis Management Teams (IMT/CMT), advising and supporting leadership and country teams during critical incidents. Coordinate internal investigations into serious incidents, liaising with the Charity Commission as required. Maintain the incident register, ensure robust documentation, and facilitate post-incident reviews, learning and feedback to risk registers. Support development of the organisation's complaints, accountability and whistleblowing mechanisms. Strengthen organisational readiness and resilience for potential high-impact events. Data Protection Compliance & Governance Keep the organisation on track with UK GDPR and equivalent laws in other regions. Make sure policies are up to date and actually used in day-to-day work. Offer clear, practical advice on what the law requires and how teams can meet it. Act as the central point of contact to the Information Commissioners Office (and other authorities) in the event of major data related incidents. Data Protection Impact Assessments (DPIAs) Lead the DPIA process and ensure alignment across the organisation. Help teams understand when a DPIA is needed and how to assess risks. Step in on complex or high-risk DPIAs to guide decision-making and agree on safeguards. Initiate DPIAs and involve the right people; providing oversight and guidance. Check that decisions and DPIA findings align with legal obligations. Advisory & Support Act as the go-to person for data protection questions from staff. Support project and operational teams to build privacy into new systems and ways of working. Advise on lawful bases, consent, transparency, and everyday compliance questions. Training & Awareness Lead the organisation's training and awareness activities relating to data protection. Risk Function: Connect DPIA outcomes with wider organisational risks. Ensure systems are designed with strong security and privacy controls. Key Result Areas Consistent application of the organisation's risk management framework. Clear and timely reporting of key risks and opportunities to governance bodies. Continuous improvement in risk maturity and learning culture. Professional, transparent, and effective incident and crisis management. Strong collaboration between risk, operations, and programme teams. Integration of risk considerations into major organisational strategies and initiatives. Consistent DPIAs in line with organizational risk. Soft Skills Strategic thinking - ability to connect detailed risks to big-picture objectives. Stakeholder engagement - builds credibility and trust at all levels. Adaptive communication - explains complex issues clearly and constructively. Problem-solving - confident and calm in uncertain situations. Execution - confident in the high-quality delivery of deep and complex work Collaboration - works effectively across teams and geographies. Emotional intelligence - empathetic, balanced, and composed in high-pressure situations. Resilience - maintains professionalism and focus through organisational change. Integrity - upholds confidentiality and ethical standards at all times. Technical Skills Strong understanding of enterprise risk management, ISO 31000, and governance structures. Experience analysing and reporting risks across multiple jurisdictions. Proven ability to design and maintain risk policies, frameworks, and guidance. Skilled in digital systems for risk and incident management (Power BI, Excel, PowerApps). Understanding of safeguarding, security, and cyber risks within an NGO context. Familiarity with Board governance processes and committee reporting. Experience leading after-action reviews and embedding organisational learning. Knowledge of modern slavery and human trafficking risks in global operations. Experience Minimum six years of relevant experience managing programmes, operations, or risk in international development, humanitarian, or human rights contexts. Experience managing serious incidents in security, safeguarding, reputational, or crisis areas. Experience working with Data Protection issues and management thereof Experience working across multiple countries or sectors (desirable). Education Educated to degree level Professional certification in risk management (ISO 31000, Institute of Risk Management), Global Governance, or a related field. With two additional years of professional experience desirable. Project management certification (PMD Pro, PRINCE2, Agile) desirable. We expect all our employees to understand and uphold the standards outlined in the Hope for Justice Safeguarding policies, acting with due care and attention to safeguard the wellbeing of anyone that encounters our work and reporting concerns if they do arise. As part of Hope for Justice/Slave Free Alliance, you will benefit from an excellent package including: . click apply for full job details
E&M Talent Partners Ltd
Customer Service Advisor - Part Time
E&M Talent Partners Ltd
Would you like to be part of an employee owned business who has been voted in the UKs top 50 best small companies to work for? This is an organisation that really prides it'self on its employee culture which is at the forefront of everything it does. As a Part Time Customer Experience Executive you will be tasked with working in a fast paced enviroment where you are tasked with representing the business as a frontline ambassador, been the first point of contact for all of their customers needs. Delivering a service for our customers with passion, commitment and resilience whilst displaying the fundamental customer service principals in a courteous and professional manner is a minimum requirement for this role. Being able to work under pressure either individually or as part of a team the role suits itself to an outgoing person who relishes the opportunity to build amazing customer relationships, solve problems and handle the more complex queries whilst remaining calm and professional in a fast-paced customer service setting. Duties inc: - Deliver a world class customer experience - Act with honesty and integrity when delivering service support - Managing all communication lines - WhatsApp, emails and calls and online presence - Trustpilot and Google Reviews - Completing HR related enquiries - confirming employment status to HMRC and completing references - Processing the end of contract journey - pension and holiday pay refund before P45ing - Educating and enlightening queries relating to payments, expenses and payslips - Facilitating financial success by providing access to pensions and employee benefits portal You dont neccessarily need to have previous CS experience as full training will be provided but you must have the right attitude to work. Working hours are Thursday and Friday 8.30am until 5.30pm - there may be an opportunity to increase these hours over time. As well as a fantastic starting salary, the company has some superb benefits which inc 34 days hol + birthday off, Incentive trips to places like Vegas, Barcelone and New York, Brand new office with games room, bar and flex working space, fresh fruit and smoothies, access to employee healthcare. If this role is of interest, please apply or contact Stephen Foster at E & M Talent Partners for more infomation.
Jul 18, 2026
Full time
Would you like to be part of an employee owned business who has been voted in the UKs top 50 best small companies to work for? This is an organisation that really prides it'self on its employee culture which is at the forefront of everything it does. As a Part Time Customer Experience Executive you will be tasked with working in a fast paced enviroment where you are tasked with representing the business as a frontline ambassador, been the first point of contact for all of their customers needs. Delivering a service for our customers with passion, commitment and resilience whilst displaying the fundamental customer service principals in a courteous and professional manner is a minimum requirement for this role. Being able to work under pressure either individually or as part of a team the role suits itself to an outgoing person who relishes the opportunity to build amazing customer relationships, solve problems and handle the more complex queries whilst remaining calm and professional in a fast-paced customer service setting. Duties inc: - Deliver a world class customer experience - Act with honesty and integrity when delivering service support - Managing all communication lines - WhatsApp, emails and calls and online presence - Trustpilot and Google Reviews - Completing HR related enquiries - confirming employment status to HMRC and completing references - Processing the end of contract journey - pension and holiday pay refund before P45ing - Educating and enlightening queries relating to payments, expenses and payslips - Facilitating financial success by providing access to pensions and employee benefits portal You dont neccessarily need to have previous CS experience as full training will be provided but you must have the right attitude to work. Working hours are Thursday and Friday 8.30am until 5.30pm - there may be an opportunity to increase these hours over time. As well as a fantastic starting salary, the company has some superb benefits which inc 34 days hol + birthday off, Incentive trips to places like Vegas, Barcelone and New York, Brand new office with games room, bar and flex working space, fresh fruit and smoothies, access to employee healthcare. If this role is of interest, please apply or contact Stephen Foster at E & M Talent Partners for more infomation.
Ernest Gordon Recruitment Limited
IFA Administrator (Flexible / Financial Services)
Ernest Gordon Recruitment Limited Hillingdon, Middlesex
IFA Administrator (Flexible / Financial Services) 33,000 - 36,000 + Funded Qualifications + 33 Days Holiday + Hybrid (3 days in Office) + Flexible Hours + Training + Progression Hillingdon Are you an IFA Administrator looking to join a well-established and stable IFA, which will offer you 33 days holiday, hybrid working and excellent work life balance? On offer is the opportunity to join a client focused financial advisers who pride themselves on their bespoke approach to financial advice. They are known for nurturing their employees, offering structured development plans and excellent staff retention. Your role will involve supporting the advisers with all administrative duties including preparing client documentation, processing new business, liaising with providers and maintaining accurate client records. You will work closely with the advisory team, gaining exposure to client meetings. This role offers ultimate work life balance with flexible hours, hybrid working and 33 days holiday. This role would suit an IFA Administrator looking for a stable business which look after their employees. They will offer you 2 days a week WFH, flexible hours and 33 days holiday. The Role IFA administration duties Preparing client documentation and processing new business Supporting advisers and assisting with client servicing 9am-5pm Monday-Friday The Person Experience working in an IFA Administrator or Financial Services Administrator role Looking for work life balance Reference Number: BBBH 26249 IFA Administrator, Financial Services Administrator, Wealth Management, Level 4 Diploma, Financial Adviser, Finance, Hillingdon, Uxbridge, Ealing, Harrow, Slough If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Jul 18, 2026
Full time
IFA Administrator (Flexible / Financial Services) 33,000 - 36,000 + Funded Qualifications + 33 Days Holiday + Hybrid (3 days in Office) + Flexible Hours + Training + Progression Hillingdon Are you an IFA Administrator looking to join a well-established and stable IFA, which will offer you 33 days holiday, hybrid working and excellent work life balance? On offer is the opportunity to join a client focused financial advisers who pride themselves on their bespoke approach to financial advice. They are known for nurturing their employees, offering structured development plans and excellent staff retention. Your role will involve supporting the advisers with all administrative duties including preparing client documentation, processing new business, liaising with providers and maintaining accurate client records. You will work closely with the advisory team, gaining exposure to client meetings. This role offers ultimate work life balance with flexible hours, hybrid working and 33 days holiday. This role would suit an IFA Administrator looking for a stable business which look after their employees. They will offer you 2 days a week WFH, flexible hours and 33 days holiday. The Role IFA administration duties Preparing client documentation and processing new business Supporting advisers and assisting with client servicing 9am-5pm Monday-Friday The Person Experience working in an IFA Administrator or Financial Services Administrator role Looking for work life balance Reference Number: BBBH 26249 IFA Administrator, Financial Services Administrator, Wealth Management, Level 4 Diploma, Financial Adviser, Finance, Hillingdon, Uxbridge, Ealing, Harrow, Slough If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Search
Customer Service Advisor
Search
Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: August 2026 You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 13.49 per hour, overtime: 20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a call, ensuring the customer receives the highest levels of customer service - Making customers awake of other products available at the end of the call What you'll bring with you: - Excellent IT skills, you will be required to navigate several systems - Customer service skills, ensuring empathy and good communication - Listening skills - Confidence, you will be required to make customers feel at ease and reassure them that their problem is being dealt with You will need to pass both a criminal background and financial check. Essential: wifi and a work station set up at home to be successful in this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Jul 18, 2026
Contractor
Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: August 2026 You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 13.49 per hour, overtime: 20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a call, ensuring the customer receives the highest levels of customer service - Making customers awake of other products available at the end of the call What you'll bring with you: - Excellent IT skills, you will be required to navigate several systems - Customer service skills, ensuring empathy and good communication - Listening skills - Confidence, you will be required to make customers feel at ease and reassure them that their problem is being dealt with You will need to pass both a criminal background and financial check. Essential: wifi and a work station set up at home to be successful in this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Mears Group Plc
Management Accountant
Mears Group Plc Gloucester, Gloucestershire
Annual salary: up to £40,000.00 Management Accountant Location:Gloucester Head Office with hybrid working Contract:Permanent, full time. 8:30am to 5:00pm Salary:£40,000 per annum plus benefits Mears Group areseekinga proactive and commercially focused Management Accountant to support our Central Finance team. This is an excellent opportunity for a qualified or part-qualified finance professional looking to develop their career within a dynamic and supportive environment. In this role, you willbe responsible forproducingtimelyandaccuratemanagement accounts, supportingforecastingand budgeting processes, andprovidingvaluable financial insight to stakeholders across the business. You will play a key part in ensuring financial accuracy, improving efficiency, and supporting profitability across multiple branches. Mears Group is a leading provider of housing and care services in the UK, committed to making a positive difference to the communities we serve. We pride ourselves on deliveringhigh qualityservices while supporting our employees with development opportunities and a strong focus on wellbeing and inclusion. About the Role: You will work as part of the finance team to support the smooth running of the accounts function and deliverhigh qualityfinancial reporting and analysis. Produce monthly management accounts accurately and within deadlines Support quarterly forecasting and annual budgeting processes Maintain and reconcile balance sheet control accounts Analyse financial performance and investigate variances Provideclear financial insight to finance and non-finance stakeholders Analyse large volumes of data using Excel Support business units to maximise efficiency and profitability Challenge and interrogate financial data and systems to ensure accuracy Key Criteria: CIMA,ACCAor ACA qualified or final stage part qualified Strong IT skills with advanced Excel capability Proven ability to analyse and interpret high volumes of data Excellent attention to detail and accuracy Strong communicationskills with the ability to engage non-finance colleagues Ability to build effective working relationships across teams Proactive,inquisitiveand personable approach Benefits Family friendly policy to include enhanced maternity/paternity leave and much more. Generous Pension Scheme Sick Pay Refer a friend scheme (total award £1000) Share saver scheme Eye test vouchers Employee Assistance Programme (Access to Free counselling service) Wellbeing service (Access to trained mental health & wellbeing advisors) Mears Annual Family Fun Day for you and your family to places like Blair Drummond Safari Park, M&Ds Theme park, fully paid for including lunch Mears Rewards - A performance recognition platform whereby you can be rewarded in high street vouchers Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support of our social value commitment Excellent training and development opportunities 25 days holiday entitlement along with bank holidays. All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Joe Monger url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Jul 18, 2026
Full time
Annual salary: up to £40,000.00 Management Accountant Location:Gloucester Head Office with hybrid working Contract:Permanent, full time. 8:30am to 5:00pm Salary:£40,000 per annum plus benefits Mears Group areseekinga proactive and commercially focused Management Accountant to support our Central Finance team. This is an excellent opportunity for a qualified or part-qualified finance professional looking to develop their career within a dynamic and supportive environment. In this role, you willbe responsible forproducingtimelyandaccuratemanagement accounts, supportingforecastingand budgeting processes, andprovidingvaluable financial insight to stakeholders across the business. You will play a key part in ensuring financial accuracy, improving efficiency, and supporting profitability across multiple branches. Mears Group is a leading provider of housing and care services in the UK, committed to making a positive difference to the communities we serve. We pride ourselves on deliveringhigh qualityservices while supporting our employees with development opportunities and a strong focus on wellbeing and inclusion. About the Role: You will work as part of the finance team to support the smooth running of the accounts function and deliverhigh qualityfinancial reporting and analysis. Produce monthly management accounts accurately and within deadlines Support quarterly forecasting and annual budgeting processes Maintain and reconcile balance sheet control accounts Analyse financial performance and investigate variances Provideclear financial insight to finance and non-finance stakeholders Analyse large volumes of data using Excel Support business units to maximise efficiency and profitability Challenge and interrogate financial data and systems to ensure accuracy Key Criteria: CIMA,ACCAor ACA qualified or final stage part qualified Strong IT skills with advanced Excel capability Proven ability to analyse and interpret high volumes of data Excellent attention to detail and accuracy Strong communicationskills with the ability to engage non-finance colleagues Ability to build effective working relationships across teams Proactive,inquisitiveand personable approach Benefits Family friendly policy to include enhanced maternity/paternity leave and much more. Generous Pension Scheme Sick Pay Refer a friend scheme (total award £1000) Share saver scheme Eye test vouchers Employee Assistance Programme (Access to Free counselling service) Wellbeing service (Access to trained mental health & wellbeing advisors) Mears Annual Family Fun Day for you and your family to places like Blair Drummond Safari Park, M&Ds Theme park, fully paid for including lunch Mears Rewards - A performance recognition platform whereby you can be rewarded in high street vouchers Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support of our social value commitment Excellent training and development opportunities 25 days holiday entitlement along with bank holidays. All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Joe Monger url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Redline Group Ltd
Accountant
Redline Group Ltd
Accountant Location: Hof- Hybrid An opportunity has arisen for an Accountant to join a specialist engineering and manufacturing business developing advanced high-frequency electronic assemblies, RF subsystems and microwave technologies for customers across industrial, scientific, communications and government sectors worldwide. The organisation designs, develops and manufactures highly engineered products in-house, combining research, design, testing and production capabilities under one roof. With a long-established international customer base and continued investment in engineering and manufacturing capability, the business offers a stable and collaborative environment with exposure to both local and international operations. This role is suited to a hands-on accounting professional who enjoys taking ownership of the full financial accounting function within a technically focused manufacturing environment. The successful candidate will play a key role in ensuring accurate financial reporting, statutory compliance and management information to support business decision-making. Main Responsibilities of the Accountant Hof- Hybrid): Independently manage the full financial accounting function using Microsoft Dynamics NAV Process, monitor and oversee domestic and international payment transactions Prepare monthly, quarterly and annual financial statements in accordance with German GAAP (HGB) Support international group reporting requirements and statutory submissions Produce financial reports for local and international stakeholders Perform financial analysis, controlling activities and management reporting Monitor investments, depreciation, accruals and provisions Coordinate annual audits and act as a key contact for auditors, tax advisors and external authorities Ensure compliance with German accounting, tax and regulatory requirements Support continuous improvement of financial processes, reporting structures and internal controls Requirements of the Accountant Hof- Hybrid): Successfully completed vocational training or a degree in Accounting, Finance, Taxation or a related discipline Qualifications such as Steuerfachangestellter, Steuerfachwirt, Bilanzbuchhalter or equivalent highly desirable Several years of accounting experience with responsibility for financial reporting and statutory compliance Strong knowledge of German GAAP (HGB) and German tax regulations Experience preparing monthly, quarterly and annual accounts Experience with international transactions and multi-currency accounting beneficial Proficiency with ERP systems, ideally Microsoft Dynamics NAV, and strong Microsoft Excel skills Strong analytical, numerical and problem-solving abilities Structured, self-motivated and detail-oriented approach to work Good English communication skills for collaboration within an international organisation Working Pattern & Benefits: Hybrid working arrangement based in Hof Flexible working hours High degree of autonomy and ownership within the accounting function Exposure to both local and international financial reporting activities Opportunity to join a growing international engineering and manufacturing business Professional development and long-term career progression opportunities Comprehensive benefits package including pension-related benefits and employee perks To apply for this Accountant role based in Hof, please send your CV to Kishan Chandarana: (url removed) (phone number removed)
Jul 18, 2026
Full time
Accountant Location: Hof- Hybrid An opportunity has arisen for an Accountant to join a specialist engineering and manufacturing business developing advanced high-frequency electronic assemblies, RF subsystems and microwave technologies for customers across industrial, scientific, communications and government sectors worldwide. The organisation designs, develops and manufactures highly engineered products in-house, combining research, design, testing and production capabilities under one roof. With a long-established international customer base and continued investment in engineering and manufacturing capability, the business offers a stable and collaborative environment with exposure to both local and international operations. This role is suited to a hands-on accounting professional who enjoys taking ownership of the full financial accounting function within a technically focused manufacturing environment. The successful candidate will play a key role in ensuring accurate financial reporting, statutory compliance and management information to support business decision-making. Main Responsibilities of the Accountant Hof- Hybrid): Independently manage the full financial accounting function using Microsoft Dynamics NAV Process, monitor and oversee domestic and international payment transactions Prepare monthly, quarterly and annual financial statements in accordance with German GAAP (HGB) Support international group reporting requirements and statutory submissions Produce financial reports for local and international stakeholders Perform financial analysis, controlling activities and management reporting Monitor investments, depreciation, accruals and provisions Coordinate annual audits and act as a key contact for auditors, tax advisors and external authorities Ensure compliance with German accounting, tax and regulatory requirements Support continuous improvement of financial processes, reporting structures and internal controls Requirements of the Accountant Hof- Hybrid): Successfully completed vocational training or a degree in Accounting, Finance, Taxation or a related discipline Qualifications such as Steuerfachangestellter, Steuerfachwirt, Bilanzbuchhalter or equivalent highly desirable Several years of accounting experience with responsibility for financial reporting and statutory compliance Strong knowledge of German GAAP (HGB) and German tax regulations Experience preparing monthly, quarterly and annual accounts Experience with international transactions and multi-currency accounting beneficial Proficiency with ERP systems, ideally Microsoft Dynamics NAV, and strong Microsoft Excel skills Strong analytical, numerical and problem-solving abilities Structured, self-motivated and detail-oriented approach to work Good English communication skills for collaboration within an international organisation Working Pattern & Benefits: Hybrid working arrangement based in Hof Flexible working hours High degree of autonomy and ownership within the accounting function Exposure to both local and international financial reporting activities Opportunity to join a growing international engineering and manufacturing business Professional development and long-term career progression opportunities Comprehensive benefits package including pension-related benefits and employee perks To apply for this Accountant role based in Hof, please send your CV to Kishan Chandarana: (url removed) (phone number removed)
Ernest Gordon Recruitment Limited
Client Advisor/IFA Administrator (Wealth Management)
Ernest Gordon Recruitment Limited Stockport, Cheshire
Client Advisor/IFA Administrator (Wealth Management) Stockport, Chesire £30,000 - £40,000 + Training + Bonus + Benefits Are you a Client Advisor/IFA Administrator or similar, coming from a background within the financial/legal/property services sector, looking to join a well-established, highly-impressive company, recognised as leaders within the wealth management industry for over forty years? Do you want to become a key member in a team of highly skilled sector specialists, respected for their premium quality service and best-in-class workmanship in every task they undertake? On offer for the successful Client Advisor/IFA Administrator or similar is the exciting opportunity to join a leading wealth-management business, offering impressive training and development opportunities, with the ability to assist you in gaining financial qualifications, as well as scalable career progression pathways as your role develops. Presenting itself is the chance to take the next step in your career with the opportunity to join an impressive company, at the very forefront of financial services, taking a scientific approach to investment, with an innovative and interesting strategy toward wealth management. In this role, the successful Client Advisor/IFA Administrator, will be responsible for the preparation of correspondence, documents and meetings alike. In addition, you will also be responsible certain financial tasks such as preparing invoices and reviewing client and office account entries. On top of this, you will be responsible for client and customer liaison, relaying correspondence and providing advice where applicable. Finally, you will also be responsible for both diary and email management as well as dealing with telephone enquiries. The ideal Client Advisor/IFA Administrator or similar will come from a background within the financial/legal/property services sector or a related field. In addition, you will also have strong organisational, communicational and analytical skills. On top of this, you will also have previous experience within a Client Advisor/Administrator/IFA Admin role or similar position, with prior working experience to IFA standard or a related technical discipline. Finally, you will be computer literate with a knowledge of Microsoft Office software, happy to work both as part of a team as well as autonomously. The Role: Preparation of correspondence, documents and meetings alike Preparing invoices and reviewing client and office account entries Client and customer liaison, relaying correspondence and providing advice where applicable The Person: Background within the financial/legal/property services sector or a related field Previous experience within a Client Advisor/Administrator/IFA Admin role or similar position Strong organisational, communicational and analytical skills Reference: BBBH26014 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Jul 18, 2026
Full time
Client Advisor/IFA Administrator (Wealth Management) Stockport, Chesire £30,000 - £40,000 + Training + Bonus + Benefits Are you a Client Advisor/IFA Administrator or similar, coming from a background within the financial/legal/property services sector, looking to join a well-established, highly-impressive company, recognised as leaders within the wealth management industry for over forty years? Do you want to become a key member in a team of highly skilled sector specialists, respected for their premium quality service and best-in-class workmanship in every task they undertake? On offer for the successful Client Advisor/IFA Administrator or similar is the exciting opportunity to join a leading wealth-management business, offering impressive training and development opportunities, with the ability to assist you in gaining financial qualifications, as well as scalable career progression pathways as your role develops. Presenting itself is the chance to take the next step in your career with the opportunity to join an impressive company, at the very forefront of financial services, taking a scientific approach to investment, with an innovative and interesting strategy toward wealth management. In this role, the successful Client Advisor/IFA Administrator, will be responsible for the preparation of correspondence, documents and meetings alike. In addition, you will also be responsible certain financial tasks such as preparing invoices and reviewing client and office account entries. On top of this, you will be responsible for client and customer liaison, relaying correspondence and providing advice where applicable. Finally, you will also be responsible for both diary and email management as well as dealing with telephone enquiries. The ideal Client Advisor/IFA Administrator or similar will come from a background within the financial/legal/property services sector or a related field. In addition, you will also have strong organisational, communicational and analytical skills. On top of this, you will also have previous experience within a Client Advisor/Administrator/IFA Admin role or similar position, with prior working experience to IFA standard or a related technical discipline. Finally, you will be computer literate with a knowledge of Microsoft Office software, happy to work both as part of a team as well as autonomously. The Role: Preparation of correspondence, documents and meetings alike Preparing invoices and reviewing client and office account entries Client and customer liaison, relaying correspondence and providing advice where applicable The Person: Background within the financial/legal/property services sector or a related field Previous experience within a Client Advisor/Administrator/IFA Admin role or similar position Strong organisational, communicational and analytical skills Reference: BBBH26014 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Financial Divisions
Finance Administrator
Financial Divisions Godalming, Surrey
Financial Planning Administrator £35k - £38k plus bonuses Established Wealth Management Firm Offices in Godalming (Surrey) My client are a very well established Independent Financial Advisor (IFA) based in Godalming who have been operating for over 20 years with a full suite of financial advisers and mortgage advisers servicing local families, retirees and HNW private individuals. I have met the Directors and been to the offices and placed 8 staff into the business. Their clients primarily are based across Surrey, Hampshire and London, but they do have clients further afield. Clients hold anywhere between £100k to £1m+ of investable assets with a few families holding in excess of £2m of investments. The business has very longstanding relations with their clients, but they do hold relationships with numerous professional sports clubs where they generate new business. Following a very good 12 months with lots of new business coming into the advisers' inboxes, the Managing Director is seeking a Financial Administrator to join the team and support the entire function of the business. Knowledge of the system "Intelligent Office" will be highly advantageous, and you will be working on obtaining clients' personal details, writing letters of authority and valuation, onboarding new clients, conducting AML checks, speaking to product providers and preparing all meeting documents and necessary resources. The business uses numerous platforms such as Quilter, Aviva, Elevate, Standard life wrap & Transact platforms. You will benefit from study support for any exams you are undertaking, accessible parking, extensive exposure to working with Paraplanners and an experienced adviser. The role will pay £35k - £38k basic salary depending on experience. You will receive a full induction, a generous 25-day holiday allowance as well as an excellent pension contribution. You will be enrolled onto the bonus scheme and be enrolled onto a DIS and income protection scheme. If this role of interest please get in touch with Peter at Financial Divisions.
Jul 18, 2026
Full time
Financial Planning Administrator £35k - £38k plus bonuses Established Wealth Management Firm Offices in Godalming (Surrey) My client are a very well established Independent Financial Advisor (IFA) based in Godalming who have been operating for over 20 years with a full suite of financial advisers and mortgage advisers servicing local families, retirees and HNW private individuals. I have met the Directors and been to the offices and placed 8 staff into the business. Their clients primarily are based across Surrey, Hampshire and London, but they do have clients further afield. Clients hold anywhere between £100k to £1m+ of investable assets with a few families holding in excess of £2m of investments. The business has very longstanding relations with their clients, but they do hold relationships with numerous professional sports clubs where they generate new business. Following a very good 12 months with lots of new business coming into the advisers' inboxes, the Managing Director is seeking a Financial Administrator to join the team and support the entire function of the business. Knowledge of the system "Intelligent Office" will be highly advantageous, and you will be working on obtaining clients' personal details, writing letters of authority and valuation, onboarding new clients, conducting AML checks, speaking to product providers and preparing all meeting documents and necessary resources. The business uses numerous platforms such as Quilter, Aviva, Elevate, Standard life wrap & Transact platforms. You will benefit from study support for any exams you are undertaking, accessible parking, extensive exposure to working with Paraplanners and an experienced adviser. The role will pay £35k - £38k basic salary depending on experience. You will receive a full induction, a generous 25-day holiday allowance as well as an excellent pension contribution. You will be enrolled onto the bonus scheme and be enrolled onto a DIS and income protection scheme. If this role of interest please get in touch with Peter at Financial Divisions.
Search
Customer Service Advisor
Search Aberdeen, Aberdeenshire
Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: August 2026 You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 13.49 per hour, overtime: 20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a call, ensuring the customer receives the highest levels of customer service - Making customers awake of other products available at the end of the call What you'll bring with you: - Excellent IT skills, you will be required to navigate several systems - Customer service skills, ensuring empathy and good communication - Listening skills - Confidence, you will be required to make customers feel at ease and reassure them that their problem is being dealt with You will need to pass both a criminal background and financial check. Essential: wifi and a work station set up at home to be successful in this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Jul 18, 2026
Contractor
Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: August 2026 You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 13.49 per hour, overtime: 20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a call, ensuring the customer receives the highest levels of customer service - Making customers awake of other products available at the end of the call What you'll bring with you: - Excellent IT skills, you will be required to navigate several systems - Customer service skills, ensuring empathy and good communication - Listening skills - Confidence, you will be required to make customers feel at ease and reassure them that their problem is being dealt with You will need to pass both a criminal background and financial check. Essential: wifi and a work station set up at home to be successful in this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Search
Customer Service Advisor
Search City, Edinburgh
Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: August 2026 You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 13.49 per hour, overtime: 20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a call, ensuring the customer receives the highest levels of customer service - Making customers awake of other products available at the end of the call What you'll bring with you: - Excellent IT skills, you will be required to navigate several systems - Customer service skills, ensuring empathy and good communication - Listening skills - Confidence, you will be required to make customers feel at ease and reassure them that their problem is being dealt with You will need to pass both a criminal background and financial check. Essential: wifi and a work station set up at home to be successful in this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Jul 18, 2026
Contractor
Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: August 2026 You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 13.49 per hour, overtime: 20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a call, ensuring the customer receives the highest levels of customer service - Making customers awake of other products available at the end of the call What you'll bring with you: - Excellent IT skills, you will be required to navigate several systems - Customer service skills, ensuring empathy and good communication - Listening skills - Confidence, you will be required to make customers feel at ease and reassure them that their problem is being dealt with You will need to pass both a criminal background and financial check. Essential: wifi and a work station set up at home to be successful in this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Victim Support
Helpline Advisor
Victim Support Cardiff, South Glamorgan
We have an exciting opportunity for Helpline Advisors to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week over a 24/7 rota. These positions are offered on a fixed term basis until 31 March 2027. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays (pro rata) An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday to Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota hours. As a Helpline Adviser you will: Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism. Seamlessly working across multiple services with different processes, procedures and recording mechanisms. Managing and responding appropriately to competing priorities, services and needs. Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations. You will need: Experience of working in challenging and changing environments with the emphasis on excellence in service delivery. Experience of organising and prioritising a complex workload. The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions. The ability to communicate effectively, verbally and in written form, including telephone skills Knowledge and understanding of: Relevant agencies and resources Importance of confidentiality and safe working practice Diversity issues and principles The impact of crime Please see attached Job Description and Person Specification for further details. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Jul 18, 2026
Full time
We have an exciting opportunity for Helpline Advisors to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week over a 24/7 rota. These positions are offered on a fixed term basis until 31 March 2027. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays (pro rata) An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday to Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota hours. As a Helpline Adviser you will: Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism. Seamlessly working across multiple services with different processes, procedures and recording mechanisms. Managing and responding appropriately to competing priorities, services and needs. Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations. You will need: Experience of working in challenging and changing environments with the emphasis on excellence in service delivery. Experience of organising and prioritising a complex workload. The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions. The ability to communicate effectively, verbally and in written form, including telephone skills Knowledge and understanding of: Relevant agencies and resources Importance of confidentiality and safe working practice Diversity issues and principles The impact of crime Please see attached Job Description and Person Specification for further details. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Red Recruitment
Customer Service Advisor
Red Recruitment Farsley, Yorkshire
Customer Service Advisor Red Recruitment is recruiting Customer Service Advisor to join our client, a market-leading financial services business specialising in supporting customers to find realistic and sustainable solutions to managing their outstanding balances. This is an excellent opportunity for individuals with previous customer service experience, ideally within collections, financial services or working with vulnerable customers. Experience handling both inbound and outbound calls would be highly advantageous. The salary for this position is 26,227 per annum , with the opportunity to earn up to 25% annual bonus , paid monthly. Benefits and Package for a Customer Service Advisor: Salary: 26,227 per annum + monthly performance bonus (up to 25% annually) Hours: Training (first 7 weeks): Monday - Friday, 8:00am - 5:30pm Rotating 4-week shift pattern: Week 1: 8:00am - 4:30pm Week 2: 9:30am - 6:00pm plus Saturday 9:00am - 2:00pm (working from home) Week 3: 9:00am - 5:30pm Week 4: 10:30am - 7:00pm Contract Type: Permanent Location: Leeds City Centre (Hybrid working, 2-3 days in the office) 25 days annual leave plus bank holidays (increasing with service) Option to buy additional annual leave Hybrid working Supportive team environment Regular company socials Career development and progression opportunities Key Responsibilities of a Customer Service Advisor: Speaking with customers to understand their individual financial circumstances and identify appropriate solutions Handling both inbound and outbound customer communications via telephone and other channels Managing pre-collections and early-stage collections cases in a professional and customer-focused manner Negotiating affordable and sustainable repayment arrangements Supporting vulnerable customers with empathy and understanding Maintaining accurate records of customer interactions and agreed outcomes Resolving customer queries, complaints and disputes in line with company procedures Working towards individual and team performance targets and KPIs Key Skills and Experience of a Customer Service Advisor: Previous experience in a customer service, collections or contact centre environment is preferred Experience supporting vulnerable customers would be highly advantageous Previous inbound and outbound telephone experience is desirable Excellent communication, listening and negotiation skills A customer-focused and empathetic approach Ability to build rapport and trust with customers Strong attention to detail and good IT skills Resilient, proactive and able to work effectively in a fast-paced environment Ability to work towards targets and KPIs If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)
Jul 18, 2026
Full time
Customer Service Advisor Red Recruitment is recruiting Customer Service Advisor to join our client, a market-leading financial services business specialising in supporting customers to find realistic and sustainable solutions to managing their outstanding balances. This is an excellent opportunity for individuals with previous customer service experience, ideally within collections, financial services or working with vulnerable customers. Experience handling both inbound and outbound calls would be highly advantageous. The salary for this position is 26,227 per annum , with the opportunity to earn up to 25% annual bonus , paid monthly. Benefits and Package for a Customer Service Advisor: Salary: 26,227 per annum + monthly performance bonus (up to 25% annually) Hours: Training (first 7 weeks): Monday - Friday, 8:00am - 5:30pm Rotating 4-week shift pattern: Week 1: 8:00am - 4:30pm Week 2: 9:30am - 6:00pm plus Saturday 9:00am - 2:00pm (working from home) Week 3: 9:00am - 5:30pm Week 4: 10:30am - 7:00pm Contract Type: Permanent Location: Leeds City Centre (Hybrid working, 2-3 days in the office) 25 days annual leave plus bank holidays (increasing with service) Option to buy additional annual leave Hybrid working Supportive team environment Regular company socials Career development and progression opportunities Key Responsibilities of a Customer Service Advisor: Speaking with customers to understand their individual financial circumstances and identify appropriate solutions Handling both inbound and outbound customer communications via telephone and other channels Managing pre-collections and early-stage collections cases in a professional and customer-focused manner Negotiating affordable and sustainable repayment arrangements Supporting vulnerable customers with empathy and understanding Maintaining accurate records of customer interactions and agreed outcomes Resolving customer queries, complaints and disputes in line with company procedures Working towards individual and team performance targets and KPIs Key Skills and Experience of a Customer Service Advisor: Previous experience in a customer service, collections or contact centre environment is preferred Experience supporting vulnerable customers would be highly advantageous Previous inbound and outbound telephone experience is desirable Excellent communication, listening and negotiation skills A customer-focused and empathetic approach Ability to build rapport and trust with customers Strong attention to detail and good IT skills Resilient, proactive and able to work effectively in a fast-paced environment Ability to work towards targets and KPIs If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)
The Advocate Group
Assistant Accountant - EMEA
The Advocate Group Uxbridge, Middlesex
We're proud to be partnering with Monster Energy to recruit an Assistant Accountant into their EMEA Finance team. This is an exciting opportunity to join an iconic global business where development is genuinely encouraged, giving you the chance to build your technical accounting expertise whilst gaining exposure to multiple international entities across EMEA. If you're actively studying ACCA or ACA and looking for a role that will accelerate your progression towards Financial Accountant level, this could be the opportunity you've been waiting for. Reporting into a Senior Financial Accountant, you'll play a key role in supporting the accounting, reporting and compliance activities for several EMEA entities. Your responsibilities will include: Supporting month-end, quarter-end and year-end close processes Assisting with annual statutory accounts and corporation tax requirements Preparing balance sheet reconciliations and financial reporting analysis Supporting VAT, payroll and audit activities Working closely with external advisors and stakeholders across EMEA Contributing to finance projects and continuous process improvements What We're Looking For Part Qualified and actively studying towards ACCA or ACA qualification Previous experience within a finance or accounting role Exposure to month-end processes and balance sheet reconciliations Strong attention to detail and organisational skills Ability to manage multiple priorities within a fast-paced environment Positive, proactive attitude with a genuine desire to learn and develop If you're looking for a role where you'll be challenged, developed and given a clear pathway to progress your finance career, we'd love to hear from you. The Advocate Group is the exclusive talent partner for Monster Energy. All direct or third party applicants will be forwarded to The Advocate Group for processing.
Jul 18, 2026
Full time
We're proud to be partnering with Monster Energy to recruit an Assistant Accountant into their EMEA Finance team. This is an exciting opportunity to join an iconic global business where development is genuinely encouraged, giving you the chance to build your technical accounting expertise whilst gaining exposure to multiple international entities across EMEA. If you're actively studying ACCA or ACA and looking for a role that will accelerate your progression towards Financial Accountant level, this could be the opportunity you've been waiting for. Reporting into a Senior Financial Accountant, you'll play a key role in supporting the accounting, reporting and compliance activities for several EMEA entities. Your responsibilities will include: Supporting month-end, quarter-end and year-end close processes Assisting with annual statutory accounts and corporation tax requirements Preparing balance sheet reconciliations and financial reporting analysis Supporting VAT, payroll and audit activities Working closely with external advisors and stakeholders across EMEA Contributing to finance projects and continuous process improvements What We're Looking For Part Qualified and actively studying towards ACCA or ACA qualification Previous experience within a finance or accounting role Exposure to month-end processes and balance sheet reconciliations Strong attention to detail and organisational skills Ability to manage multiple priorities within a fast-paced environment Positive, proactive attitude with a genuine desire to learn and develop If you're looking for a role where you'll be challenged, developed and given a clear pathway to progress your finance career, we'd love to hear from you. The Advocate Group is the exclusive talent partner for Monster Energy. All direct or third party applicants will be forwarded to The Advocate Group for processing.

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