105 jobs found

Automotive Service Advisor Kidlington (Oxfordshire) Monday to Friday 30,000 Basic 40,000 OTE (uncapped bonus potential) We are currently recruiting for an experienced Service Advisor to join a franchised dealership in the Kidlington (Oxfordshire) area. This is an excellent opportunity to represent a high-end automotive brand while delivering exceptional customer service in a professional and supportive environment. The Role As a Service Advisor, you will act as the key point of contact between customers and the workshop, ensuring a seamless and first-class service experience from start to finish. Your responsibilities will include: Welcoming customers and managing all service and repair enquiries Understanding customer requirements and accurately logging vehicle concerns Scheduling service appointments, vehicle drop-offs, and collections Providing clear and transparent cost estimates and service recommendations Keeping customers fully informed throughout the repair process Liaising closely with technicians to monitor vehicle progress and ensure timely completion Managing bookings via online systems, telephone, and face-to-face interactions Building strong, long-term relationships to encourage repeat business About You Minimum 2 years' recent experience as an Automotive Service Advisor Strong understanding of the EVHC (Electronic Vehicle Health Check) process Excellent communication and customer service skills Highly organised with the ability to manage multiple tasks efficiently Professional, approachable, and customer-focused Stable work history (no more than 3 roles within the last 6 years preferred) A team player with a positive and proactive attitude What We Offer Competitive salary: 30,000 basic with 40,000 OTE Industry-leading benefits package Access to "Perks at Work" discount platform Structured training and ongoing career development programmes Clear progression opportunities within a premium brand network A stable and rewarding long-term career path If you are passionate about delivering outstanding customer service and want to develop your career within a premium automotive environment, we would love to hear from you. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.

Service Advisor Newbury (Berkshire) £33,700 Basic £40,000 OTE (uncapped bonus potential) We are currently recruiting for an experienced Service Advisor to join a franchised dealership in the Newbury (Berkshire) area. This is an excellent opportunity to represent a high-end automotive brand while delivering exceptional customer service in a professional and supportive environment. The Role As a Service Advisor, you will act as the key point of contact between customers and the workshop, ensuring a seamless and first-class service experience from start to finish. Your responsibilities will include: Welcoming customers and managing all service and repair enquiries Understanding customer requirements and accurately logging vehicle concerns Scheduling service appointments, vehicle drop-offs, and collections Providing clear and transparent cost estimates and service recommendations Keeping customers fully informed throughout the repair process Liaising closely with technicians to monitor vehicle progress and ensure timely completion Managing bookings via online systems, telephone, and face-to-face interactions Building strong, long-term relationships to encourage repeat business About You Minimum 2 years' recent experience as an Automotive Service Advisor Strong understanding of the EVHC (Electronic Vehicle Health Check) process Excellent communication and customer service skills Highly organised with the ability to manage multiple tasks efficiently Professional, approachable, and customer-focused Stable work history (no more than 3 roles within the last 6 years preferred) A team player with a positive and proactive attitude What We Offer Competitive salary: £33,700 basic with £40,000 OTE Industry-leading benefits package Access to "Perks at Work" discount platform Structured training and ongoing career development programmes Clear progression opportunities within a premium brand network A stable and rewarding long-term career path If you are passionate about delivering outstanding customer service and want to develop your career within a premium automotive environment, we would love to hear from you. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.

Service Advisors, Do you want to earn 45k+ OTE working as a Service Advisor? Working with a progressive, supportive and well respected dealer group and a fantastic LUXURY brand! If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in the Bury St Edmonds area. The ideal candidate will have main dealer experience, excellent customer service, upsales and administration skills. If you have experience with RTC, One Link and Kerridge this would be a distinct advantage. Why Apply for this Service Advisor vacancy? • Fantastic career opportunities, • State of the art resources and training • Company Pension • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a LUXURY brand, who provide you with excellent support • Market leading £45,000+ OTE Service Advisor Requirements • You will be responsible for meeting and greeting customers into the service reception • Booking in vehicles • Raising and closing job cards • Gaining authorisations for work to be carried out • Liaising with the workshop in regards to work in progress • Arranging courtesy cars using the one link system • Costing, invoicing, customer handovers and up-selling. If you feel this Service Advisor role is of interest please call Daniel Walton today on (phone number removed) or send your CV to (url removed) alternatively you can call Daniel directly on (phone number removed). If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today! We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.

We are currently recruiting a Fast-Fit/Tyre Centre Manager for a leading national tyre and fast-fit retail group in Trowbridge, Wiltshire. This opportunity is ideal for an experienced candidate eager to take on a managerial role within a fast-growing automotive retailer. Our client offers a stimulating working environment with excellent benefits and career development prospects. Benefits for the successful Fast-Fit/Tyre Centre Manager: Salary between £34,000 and £40,000 per annum, depending on experience Performance-related bonuses averaging approximately £3,600 annually Guaranteed 42.5-hour weekly schedule over five days, Monday to Friday, with one in two Saturday shifts (8:00am-4:00pm), with a day off in the week when working Saturday Enhanced holiday allowance, including bank holidays and a birthday day off Optional overtime paid at standard rates Access to ongoing in-house training and development programmes Contributory workplace pension scheme Opportunity to work with the UK's fastest-growing tyre retailer as a Fast-Fit/Tyre Centre Manager Duties of the Fast-Fit/Tyre Centre Manager: Manage and motivate the centre team, comprising workshop staff and front-of-house personnel Drive sales growth and provide training to enhance team performance Maximise customer conversion rates through effective utilisation of telephone techniques and callback procedures Oversee daily centre operations, including stock control, security, and asset management Ensure timely maintenance and servicing of equipment and machinery Control stock deliveries and ensure accurate stock recording and audit compliance Maintain health and safety standards within the centre environment Support workshop activities, offering technical assistance when necessary Develop and sustain a high standard of customer service and sales culture Monitor and control costs while ensuring compliance with company standards Requirements for the Fast-Fit/Tyre Centre Manager: Proven managerial or supervisory experience within the retail automotive or automotive aftersales sector Relevant technical or mechanical knowledge of vehicles Ability to lead and develop a team effectively Demonstrable success in implementing a positive sales culture Strong customer focus and excellent communication skills Experience in stock management, cost control, and operational compliance UK driving licence held for a minimum of six months with minimal points Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Trowbridge and Wiltshire, today to discover more about this fantastic Fast-Fit/Tyre Centre Manager opportunity. At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,500 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.

Job description Assistant Service Manager - Volkswagen Van Centre Manchester Want to be the best you can be? It's what drives us too. Working in our aftersales department as an Assistant Service Manager you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer click apply for full job details

Service Advisors, Do you want to earn 40k+ OTE working as a Service Advisor? Working with a progressive, supportive and well respected dealer group and a market leading brand! If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in the Manchester area. The ideal candidate will have main dealer experience, excellent customer service, upsales and administration skills. If you have experience with RTC, One Link and Kerridge this would be a distinct advantage. Why Apply for this Service Advisor vacancy? • Fantastic career opportunities, • State of the art resources and training • Company Pension • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a market leading brand, who provide you with excellent support • Market leading £40,000+ OTE Service Advisor Requirements • You will be responsible for meeting and greeting customers into the service reception • Booking in vehicles • Raising and closing job cards • Gaining authorisations for work to be carried out • Liaising with the workshop in regards to work in progress • Arranging courtesy cars using the one link system • Costing, invoicing, customer handovers and up-selling. If you feel this Service Advisor role is of interest please call Daniel Walton today on (phone number removed) or send your CV to (url removed) alternatively you can call Daniel directly on (phone number removed). If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today! We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.

About the role An excellent opportunity has arisen for an experienced Service Manager to join Porsche Centre Silverstone. As Sytner Service Manager, you will lead a fantastic team in delighting our customers and getting it right the first time. You will oversee our team of service advisors, technicians and support team within the service department and deliver a full Aftersales service to our customers, whilst maximise profitability and the sales of parts, labour hours, MOT, lubricants, tyres and subcontracted sales. You will be an integral member of the Management Team and deliver the very best customer service with a clear vision to run an efficient and professional aftersales operation. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Previous experience in a similar role within the motor industry is essential as well as strong technical knowledge. Ideally, you will have the ability to work in a high pressured environment and have fantastic leadership skills that can drive a team forward. You should strive for operational excellence and have a strategic mind-set, whilst ensuring that the customer always comes first. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 27 days plus bank holidays Company Car Industry-leading Maternity, Paternity and Adoption Pay Private Medical Insurance Recognition of Long Service every 5 years Discounted Car Schemes Career Development Enhanced Pension Entitlement One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Ready for a career with Toyota? (The world's car brand). Exciting new opportunity for a Parts and Warranty Manager to join our Toyota team in Wokington. If you are an organised and motivated Parts and Warranty Manager and are ready to lead a busy Toyota Parts Department, we want to hear from you! The Role at a Glance: Parts and Warranty Manager Workington, Cumbria £35,000 Depending on Experience Plus Excellent Benefits Package Including Private Health Scheme, Training and on-going development with the Award-Winning Toyota Academy, Career Progression Opportunities and More Working Hours: Monday Friday, 8 30 as well as working Saturdays on a rota basis About Us: Myers and Bowman have offered a warm welcome to West Cumbrians for over 100 years and developed an enviable and loyal customer base who have awarded us with a 5 star rating across the board. Since entering the motor trade in 1919 and in 1976 becoming an authorised Toyota dealer, traditional values and friendly customer service have made a major contribution to our success and delivered numerous customer service accolades. Supported by the global Toyota brand and with highly trained, professional staff, we offer a complete one stop motoring experience for new, approved used and Motability car sales (conventional and hybrid), Servicing, MOTs, accessories, tyres and genuine Toyota parts. The Parts and Warranty Manager Role: You will be directly responsible for managing the day to day running of the department including trade parts sales, internal retail customers sales, and workshop supply. This is a busy position within our busy aftersales department and will ideally suit someone who has previously gained exposure in a main dealer environment. Your Responsibilities: • Department reviews and management. • Budgeting and forecasting. • Staff development. • Ensuring profitability and efficiency. • Carrying out daily / weekly stock checking. • Warranty Administration. If you re an experienced Parts Manager or a Senior Parts Advisor ready to take the next step and want to join a well-established family business with over 100 years of heritage, we d love to hear from you. In return for your dedication, we ll support you every step of the way with ongoing coaching and development. To reward your commitment you'll get: • 22 days holiday plus bank holidays • Company Pension • Private Health Care • Staff discount on car servicing • Staff referral scheme • In-house, manufacturer & professional qualification Ready to join the largest car company in the world? Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Job description Service Manager - JLR North London Want to be the best you can be? It's what drives us too. Working in our aftersales department as a Service Manager you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers click apply for full job details

Service Manager Cheltenham £35,000 Basic + Performance Bonus Full Time Monday to Friday We are recruiting on behalf of a well-established and highly respected independent automotive business in Cheltenham. Due to continued growth, they are looking to appoint an experienced and motivated Service Manager to lead their busy aftersales operation. This is an excellent opportunity for a proactive individual who enjoys leading a team, delivering outstanding customer service and driving workshop performance. You'll play a key role in the continued success of the business, taking ownership of the service department while helping to develop both the team and the customer experience. The Role As Service Manager, you will be responsible for the day-to-day management of the service department, ensuring the workshop operates efficiently, customers receive first-class service and the department achieves its operational and commercial objectives. Working closely with the Directors, you'll oversee workshop performance, support and develop the team, and identify opportunities to improve efficiency, profitability and customer satisfaction. Key Responsibilities . Manage the day-to-day operation of the service department and workshop. . Plan and manage workshop loading to maximise productivity, efficiency and labour sales. . Monitor performance to ensure work is completed efficiently and to a high standard. . Ensure all vehicles progress through the workshop within agreed timescales. . Deliver exceptional customer service and maintain regular communication with customers throughout their vehicle journey. . Handle escalated customer concerns professionally, ensuring positive outcomes and high levels of customer satisfaction. . Monitor departmental performance against key KPIs, including productivity, labour recovery, customer satisfaction and profitability. . Review estimates, job cards and invoicing to ensure accuracy, profitability and excellent attention to detail. . Identify opportunities to increase departmental revenue through effective service recommendations and additional work where appropriate. . Work closely with the Parts department and technicians to minimise downtime and maximise workshop efficiency. . Manage staffing levels, holidays and daily workflow to ensure the department operates effectively. . Produce regular reports on departmental performance for senior management. . Review existing processes and implement improvements to increase operational efficiency and enhance the customer experience. . Ensure compliance with Health & Safety legislation and company policies. . Build long-term relationships with customers, suppliers and local businesses to encourage repeat business and referrals. . Support the continued growth of the business by contributing ideas to improve operational performance and profitability. About You . Previous experience as a Service Manager, Assistant Service Manager, Workshop Controller or Senior Service Advisor within the automotive industry. . A confident leader with the ability to motivate, coach and develop a successful team. . Strong commercial awareness with an understanding of workshop productivity, profitability and customer satisfaction. . Excellent communication and customer service skills. . Highly organised with the ability to prioritise and manage a busy workload. . A proactive approach with excellent problem-solving skills. . Experience using workshop management or dealer management systems. . Full UK Driving Licence preferred. What's on Offer . £35,000 Basic Salary . Performance-related bonus . Monday to Friday working hours. . A supportive and friendly working environment. . Long-term career opportunity within a growing independent business. . Ongoing training and professional development. . The opportunity to make a genuine impact on the success and future growth of the business. How to Apply Apply now and a member of the Workforce team will be in touch to discuss the opportunity and arrange the next stage of the recruitment process. Alternatively, contact us directly: P: (phone number removed) M: (phone number removed) E: (url removed) CheltPro

Job description Service Manager - BMW Cambridge Want to be the best you can be? It's what drives us too. Working in our aftersales department as a Service Manager you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers click apply for full job details

Job Introduction We are currently recruiting for a high achieving Aftersales Manager for our VolkswagenDealership based in Nuneaton Excellent package including an OTE of £60,000 plus a company car & benefits In every aspect of our dealerships the aim is always to exceed customer expectation click apply for full job details

Job Title: Customer Support Advisor (Engineering) Location: Sheffield, S4 Salary: Circa 30,500 + Profit Share Bonus + Excellent Benefits Job type: Permanent, Full Time - Monday to Friday, 7:30am to 4:30pm At Kyocera, we provide high-quality tooling solutions and industrial consumables to manufacturers across a wide range of industries. As part of a global business with an excellent reputation, we're proud of the long-term relationships we've built with our customers by providing expert advice and outstanding service. We're looking for a friendly, organised and customer-focused individual to join our Internal Sales team. Whether you already have experience in engineering, manufacturing or tooling, or you're simply someone with excellent customer service skills who enjoys learning technical products, we'd love to hear from you. Full product training will be provided, so enthusiasm, a willingness to learn and a positive attitude are just as important as previous industry knowledge. About the role You'll become a trusted point of contact for our customers, helping them find the right products and ensuring they receive an excellent service from enquiry through to delivery. Your responsibilities will include: Responding to customer enquiries by phone and email Preparing quotations and following up with customers Processing customer orders and monitoring progress Supporting customers with product selection and technical queries Working closely with our external sales engineers to deliver excellent customer service Building long-term relationships with customers across a range of manufacturing industries Keeping customer information and sales records up to date About you We're looking for someone who enjoys working with people, solving problems and providing excellent customer service. You'll ideally have: Experience in a customer service, sales support or internal sales role Excellent communication skills and a confident telephone manner Strong organisational skills and the ability to manage multiple priorities Good IT skills, including Microsoft Office A positive, proactive and team-focused approach Experience within engineering, manufacturing, tooling or industrial products would be an advantage, but it is not essential. We provide full product training and are keen to hear from candidates who are eager to learn and develop within a technical environment. What you'll get in return Competitive salary Annual profit share bonus (subject to qualifying criteria) Private medical insurance Company pension Group life assurance Enhanced holiday allowance Full product training and ongoing development The opportunity to build a long-term career with a respected and growing international engineering business If you're looking for a varied role where you can combine customer service with technical learning and become part of a supportive team, we'd love to hear from you. Candidates with experience of; Technical Customer Service, Technical Sales Coordinator, Engineering Support Specialist, Internal Account Manager, Technical Estimator, Client Relationship Coordinator, Industrial Consumables Support, Tooling Applications Advisor, Sales Operations Administrator, CNC Tooling Support, MRO Support Specialist, Service Delivery Coordinator, Customer Success Lead, Product Support Specialist, Quotation Engineer, Aftersales Coordinator will also be considered for this role.

Vehicle Technicians,Are you looking for an opportunity to work with a LUXURY BRAND, be part of a dealer group that can offer a great BASIC salary of up to £48,000 plus bonus! PLUS a £2000 joing bonus! And MONDAY to FRIDAY. The Recruitment Solution are currently recruiting for experienced Motor Vehicle Technicians to join our clients' premier brand, busy state of the art workshop based in the Buckinghamshire area. This is a fantastic opportunity for a qualified Vehicle Technician to work for a top performing dealership and prestige brand who offer fantastic company benefits, career development, second to none training and industry leading salary. Company benefits include:• 33 days of annual leave, increasing to 37 with length of service - giving you time to re charge and relax• Flexible working arrangements - allowing you to have a work life balance that suits.• Commitment to you to provide access to full manufacturer training to develop your skills and drive your earnings ability forward. Including dedicated EV Electrical training to keep you at the front edge of changes in the sector.• Access to Evolution Management Development program for those who want to grow into a management position• An enhanced maternity and paternity leave - Their enhanced maternity and paternity ensures that you can enjoy the early stages of your child's life without worrying about work.• Share incentive scheme which allows you to invest tax efficiently and share in the company's continued success.• Tool Insurance Programme to protect your valuable tools with a comprehensive tool insurance.• Pension scheme - Invest in your future with confidence through the pension scheme.• Online rewards platform offering cashback and serious discounts at various retailers.• Preferential service rates - As a member of the team, you'll enjoy access to preferential service rates • Colleague purchase scheme - Get ready to enjoy exclusive discounts on vehicles from our exceptional range. Vehicle Technician Requirements:• Main Stream Dealership experience is essential and you must have a minimum of 3 years' experience as a Vehicle Technician• Stable work history• Recognised Vehicle Maintenance Qualification - Minimum Level 3• Full UK Licence• Must possess own tools • MOT Licence is also an advantage. To find out more about this Motor Vehicle Technician role or to apply for this vacancy you can email quoting Motor Vehicle Technician or call the office on . Alternatively why not message or WhatsApp Daniel Walton directly today on . We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STMAutomotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician.

Job Title: Service Advisor Location : Milton Keynes Salary: £32,000 + Bonus Shift Pattern: Monday to Friday + 1 in 2 Saturdays Lead a high-performing aftersales team with a respected and growing automotive group. Are you an experienced Service Advisor looking for your next challenge? Do you thrive on delivering exceptional customer service, developing teams, and driving departmental performance? If so, this could be the opportunity you've been waiting for. Our client is a long-established and highly respected automotive group that prides itself on its people, customer-focused culture, and commitment to excellence. With a strong heritage and ambitious plans for the future, they are seeking a motivated and dynamic Service Manager to lead their Aftersales department and continue delivering outstanding customer experiences. The Package £32,000 Basic Salary + Bonus Monday to Friday Working Hours 1 in 2 Saturday Rota Employee Car Scheme (following qualifying period) Life Assurance Cover Employee Assistance Programme & Wellbeing Support Ongoing Training & Development Opportunities Clear Career Progression within a Growing Automotive Group The Role As a Service Advisor, you will act as the key link between customers and the workshop team, ensuring all service and repair work is managed efficiently while delivering exceptional levels of customer care. You'll be responsible for keeping customers informed throughout their vehicle's journey, maintaining accurate records, and helping to create a seamless and professional aftersales experience. Key Responsibilities Deliver a first-class customer experience throughout the service journey. Manage service bookings, customer enquiries, and vehicle handovers. Keep customers informed of repair progress and any additional work required. Maintain accurate and up-to-date electronic records. Work closely with the Workshop Team to ensure clear and effective communication. Support the delivery of a quality-focused culture, promoting first-time fixes wherever possible. Follow company and manufacturer service processes and standards. Develop strong customer relationships and encourage repeat business. Utilise available systems, tools, and training to continually develop your expertise. About You Previous customer-facing experience is preferred. Experience within the motor industry would be advantageous. Strong communication and organisational skills. A professional, friendly, and customer-focused approach. Ability to work effectively in a busy, fast-paced environment. Confident using computer systems and maintaining accurate records. Full UK Driving Licence is essential. Apply Today If you're ready to join a forward-thinking dealership that values skill, commitment, and professional development, apply now with your up-to-date CV. Take your career to the next level with a brand that leads the way in innovation and customer satisfaction. Vehicle Technician, Motor Mechanic, Automotive Technician, Car Technician, Main Dealership Jobs, MOT Tester, Diagnostic Technician, Auto Technician, Mechanic Jobs, Electric Vehicle Technician, Hybrid Vehicle Repair, IMI Qualified, NVQ Level 3, Automotive Jobs UK For further information, please call Dan Pearce. (phone number removed). (url removed) INDNH

Service Manager (HGV Background Essential) Location: Wraysbury Salary: Competitive Salary - 50,000 DOE Full Time Permanent An excellent opportunity has arisen for an experienced Service Manager. We are seeking a proven leader with a strong background in truck dealerships who can drive departmental performance, maximise profitability, and deliver exceptional levels of customer service. The successful candidate will be responsible for overseeing the entire aftersales operation, ensuring both the front-of-house and workshop teams operate efficiently and achieve business objectives. This role would suit an experienced Service Manager, Aftersales Manager, or Senior Service Leader looking to take ownership of a high-performing service department. Key Responsibilities Department Leadership & Performance Take full responsibility for the day-to-day operation of the Service Department. Manage departmental budgets, profitability, and financial performance. Monitor and improve key performance indicators including labour sales, efficiency, productivity, recovery rates, and customer satisfaction. Develop and implement strategies to drive service revenue and long-term business growth. Ensure departmental targets are achieved and exceeded where possible. Produce regular management reports and performance analysis. Customer Experience Lead the delivery of outstanding customer service throughout the service journey. Manage and resolve escalated customer concerns and complaints professionally and effectively. Monitor customer satisfaction scores and implement improvement plans where required. Develop customer retention strategies and identify opportunities to increase repeat business. Maintain strong relationships with fleet customers and key accounts. Team Management Lead, mentor, and develop Service Advisors, Workshop Controllers, and Workshop Supervisors. Oversee recruitment, onboarding, training, and succession planning within the department. Conduct performance reviews and manage individual development plans. Foster a positive, high-performance culture focused on teamwork and accountability. Ensure staffing levels are appropriate to meet operational demands. Operational Excellence Work closely with workshop leadership to maximise technician productivity and workshop efficiency. Ensure all work is completed in line with manufacturer standards and company procedures. Maintain compliance with all health & safety, DVSA, and regulatory requirements. Drive continuous improvement initiatives across the department. Ensure warranty processes and service administration are completed accurately. Candidate Requirements Essential Previous experience as a Service Manager within a truck, HGV, or commercial vehicle dealership. Strong background managing both workshop and front-of-house service operations. Proven track record of achieving departmental profitability and operational targets. Experience leading and developing large service teams. Excellent customer service and complaint resolution skills. Strong commercial awareness and financial management capability. Knowledge of dealership systems, service processes, and manufacturer standards. Full UK Driving Licence. Desirable Commercial Vehicle, HGV, or Truck manufacturer experience. Technical understanding of vehicle maintenance and repair operations. Experience managing fleet, contract maintenance, or key account customers. What's on Offer? Competitive salary package based on experience. Performance-related bonus structure. Company pension scheme. Career progression opportunities within a growing business. Ongoing leadership and manufacturer training. Supportive senior management team. Long-term career stability within the commercial vehicle sector. If interested, please contact Skills Job ref: 53897

Job description Assistant Service Manager - Volkswagen Dartford Want to be the best you can be? It's what drives us too. Working in our aftersales department as an Assistant Service Manager you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to a click apply for full job details

Call Centre Operator based in our Parts East Midlands dealership: Commercial Park, Raynesway, Derby DE21 7HZ, United Kingdom Manufacturer owned dealership opportunity. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary. Additional Benefits Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included! Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres. Pension: Benefit from a generous employer pension contribution of up to 7%. Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays. Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly. Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions. Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources. Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees. Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package. Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development. Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan. Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage. Paid sick leave upon completion of Probationary period. Role Overview: An exciting new opportunity has come up here at our Parts East Midlands hub. This is a great opportunity for you to become a key member of the our busy parts hub. As a Call Centre Operator you will meet all order deadlines, as directed by your line manager alongside working collaboratively with other departments of the hub to ensure that customers needs are met. In this role you will also: Become an expert in our OE & Aftermarket products offerings to our customers. Good communication skills and telephone manner with the ability to sell and upsell products Ensure accuracy of invoicing and estimating. Build relationships with customers aiming to win sales, improve margins and have a excellent customer service Ensure all call are handled in a timely manner. Participate in promotions and campaigns Utilise relevant business data to understand the opportunities across all customer types and products. Be aware of current business processes and suggest improvements to increase efficiency and service. Support the development and implementation of strategies to improve profitability and efficiency. Provide technical & logistical assistance as well as handling all customer requests A Day in the Life: "A day in the life .No two days are the same, come to think of it, no two minutes are the same! It is a fast-paced environment with plenty going on. Mainly calls for parts enquiries but we get involved in all sorts from technical help to account queries. The sales days are always a good buzz. The day flies by in the main and we have a good team that do the job and get along". Let's Work together: We're ideally looking for an automotive Call Centre Operator with a minimum of 1 year experience within a similar role within the Stellantis or different automobile network. (Must be in Parts distribution or Automotive Logistics) or satisfy an assessment defined by the supplier which is supervised by the Academy. You will have demonstrable parts experience along with computer skills, including experience of operating database packages, email and internet. Working in this critical customer facing role, our Call Centre Operators are key to our National Parts Hubs. They are the first point of contact for our customers over the telephone so it's vital they provide a welcoming experience. Our customers expect a high level of service and parts expertise and we don't like to disappoint! Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community.