4 jobs found

Job Title: Project Manager Location: London (Hybrid) Type: Permanent, Full-Time Sector: Managed Services/Technology Services A leading London-based Managed Service Provider (MSP), delivering innovative IT infrastructure, cloud, network, security, and digital transformation solutions to enterprise and mid-market customers to an impressive portfolio of financial services clients. Due to continued growth, they are seeking an experienced Project Manager to join their professional services team and lead the successful delivery of complex technology projects for their clients. The Role As Project Manager, you will be responsible for managing the end-to-end delivery of multiple client-facing technology projects, ensuring they are delivered on time, within budget, and to the highest quality standards. You will work closely with customers, technical consultants, vendors, and internal delivery teams to drive successful outcomes and maintain exceptional client satisfaction. This role is ideal for a highly organised project professional with experience delivering infrastructure, cloud, network, security, and workplace technology projects within an MSP, systems integrator, or technology services environment. Key Responsibilities Lead the planning, governance, execution, and successful delivery of technology projects from initiation through to completion. Define project scope, objectives, deliverables, milestones, and success criteria in collaboration with customers and stakeholders. Manage project budgets, resource allocation, schedules, risks, dependencies, and change control processes. Coordinate internal technical teams, third-party suppliers, and customer stakeholders to ensure smooth project delivery. Maintain project governance and reporting, providing regular updates to customers and senior leadership. Identify and mitigate project risks while proactively resolving issues to minimise delivery impact. Manage customer expectations throughout the project life cycle and ensure excellent communication at all stages. Support continuous improvement initiatives across project delivery processes and methodologies. Ensure compliance with contractual requirements, internal standards, and industry best practices. Contribute to customer satisfaction, retention, and future business opportunities through successful project outcomes. Required Experience Solid project management experience within an MSP, IT services, technology consultancy, or systems integration environment. Proven experience delivering technology projects valued at £300k+. Strong background delivering projects across: Cloud platforms Network infrastructure Cyber security solutions Data centre technologies End User Services (EUS) Hardware and software deployments Experience managing projects involving technologies and vendors such as Cisco, Fortinet, Palo Alto, Juniper, Arista, Microsoft, and other enterprise technologies. Strong understanding of both Agile and Waterfall project delivery methodologies. Experience working with PMO functions, project governance frameworks, and project management tools. Ability to manage multiple concurrent projects in a fast-paced client-facing environment. QualificationsEssential Degree-level education or equivalent experience. PRINCE2 Practitioner, PMP, MSP, Agile PM, or equivalent project management certification. Desirable MBA or other relevant postgraduate qualification. ITIL certification. Experience within highly regulated industries such as Financial Services . Key Skills Excellent stakeholder management and customer-facing communication skills. Strong leadership and team coordination abilities. Commercial awareness and business acumen. Excellent planning, organisational, and time-management skills. Strong analytical and problem-solving capabilities. Ability to remain calm and effective under pressure. Proactive, adaptable, and delivery-focused mindset. What's on Offer? Competitive salary and performance-related benefits. Hybrid working model with regular attendance at our London office. Opportunity to work with cutting-edge technologies and high-profile clients. Ongoing training and professional development. Clear career progression within a growing and ambitious MSP. Collaborative, supportive, and innovative working environment. Apply Now If you are an experienced Project Manager with a passion for delivering successful technology projects and want to join a growing Managed Service Provider in London, we'd love to hear from you. Bring your expertise, leadership, and customer focus to help drive successful outcomes for our clients and business. Applicants will be required to go through employment screening

Role: IT Manager Location: Loughborough Working Arrangement: 2/3 days a week in the office (a condensed week will be considered) Salary: Up to £62.5k Lead technology. Influence strategy. Make a real difference. Are you an experienced IT Manager who enjoys building strong relationships, driving service excellence, and using technology to improve the way an organisation works? If you're looking for a role where you can influence business decisions rather than spend your days fixing technical issues, we'd love to hear from you. As our IT Manager, you'll be the bridge between the organisation and our managed service providers, ensuring technology delivers real value to the business. You'll work closely with colleagues across the organisation to understand their challenges, identify opportunities for improvement, and make sure our external IT partners provide an outstanding service. This is a varied and influential role where you'll oversee supplier performance, lead technology projects, support cybersecurity and governance, and mentor an internal IT Support team member. You'll have the opportunity to shape IT strategy, improve processes, and help deliver technology that enables the organisation to achieve its goals. What you'll be doing You'll take ownership of our relationships with managed service providers and technology suppliers, ensuring service levels, projects, and support meet expectations. Working with stakeholders across the business, you'll identify opportunities where technology can improve efficiency and support future growth. You'll also oversee IT governance, budgeting, cybersecurity, compliance, and business continuity while providing leadership and mentoring to our internal IT support colleague. Rather than delivering day-to-day technical support, you'll focus on ensuring the right technology, people, and partners are in place to keep the organisation moving forward. What we're looking for We're looking for someone who combines strong commercial awareness with excellent relationship-building skills. You'll be confident challenging suppliers when needed, communicating with both technical and non-technical stakeholders, and making informed technology decisions that support the wider business. You'll bring experience of managing outsourced IT services or managed service providers, along with a good understanding of Microsoft 365, IT service management, cybersecurity, and IT governance. Previous leadership or people management experience is essential, and you'll be comfortable mentoring and supporting others to succeed. Experience within education, healthcare, charities, housing, or another regulated environment would be advantageous, as would knowledge of Cyber Essentials, ISO 27001, NIST, ITIL, or project management methodologies. An enhanced DBS check will be required for this position. If you're looking for an opportunity where you can influence technology strategy, work with senior stakeholders, and make a genuine impact across an organisation, we'd love to receive your application. We welcome diverse applicants and are dedicated to treating all applicants with dignity and respect, regardless of background.

Technical Cyber Education & Awareness Manager Location: Sheffield (Hybrid: 60% Office, 40% Remote) Duration: 3 months Umbrella Rate: .00 per day Are you passionate about cybersecurity education and empowering technical teams? Our client, a leading organisation with over 250,000 employees, is seeking a dedicated Technical Cyber Education & Awareness Manager to help strengthen their cybersecurity culture across their technology functions. This is a fantastic opportunity to lead innovative training programmes, influence security practices, and work closely with a dynamic team to make a real impact. What you'll be doing: Lead and develop cybersecurity training for high-risk technical roles, including developers, architects, and engineers. Expand and mature existing control programmes, integrating diverse technical audiences. Collaborate with Cybersecurity teams, Data Security, Vulnerability Management, and other stakeholders to design targeted learning solutions. Use data and insights to measure training impact, reducing incidents and vulnerabilities. Pilot new approaches, including third-party vendors, to enhance security awareness initiatives. Support communication efforts to foster a security-first mindset across technical teams. What you'll bring: Strong relationship-building and persuasion skills, with experience working across multiple teams. Deep technical knowledge in application security, DevSecOps, or Identity and Access Management. Proven ability to design needs-based, measurable training solutions that reduce risk. Experience working with third-party training vendors and platforms is a plus. Solid understanding of security principles, common vulnerabilities, and emerging tech threats. Background in enabling large-scale initiatives for technologists with proven results. Required Education & Certifications: Relevant technical qualifications in cybersecurity or related fields. Certifications such as CISSP, CISM, or equivalent are desirable. This role offers a unique chance to shape cybersecurity awareness at a major organisation, working in a collaborative environment that values innovation and continuous improvement. If you're ready to make a difference and thrive in a forward-thinking team, we'd love to hear from you! Apply now to join a company committed to security excellence and technological advancement. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

The Senior Risk Relationship Manager provides pivotal leadership in risk management, operational resilience, governance and data protection across Hope for Justice and Slave-Free Alliance globally. Advising on both threats, and opportunities across the organisation's portfolio, producing insights on emerging themes, particularly those affecting modern slavery and human trafficking, and NGO operations Operating at the second line of defence (L2), the role delivers independent oversight, guidance, and constructive challenge, strengthening risk management and compliance across the organisation. It supports and holds operational teams to account, ensuring risks are effectively identified, managed, and aligned with organisational risk appetite and governance requirements. Aligned with ISO 31000 principles, the role leads the development, maturation, and embedding of an enterprise risk approach that integrates risk into strategy, operations, and organisational culture, enabling clear ownership across both centralised and decentralised functions. The postholder works closely with operational and security leaders to strengthen organisational readiness for, and response to, major incidents and crises, ensuring effective escalation, coordination, and learning. The role also incorporates Data Protection within the remit and is responsible for monitoring and advising on the organisation's compliance with all applicable data protection laws. provide objective oversight without conflicts of interest. It is not expected that the role holder is an expert in every aspect of data protection legislation from the outset, but must be able to upskill as needed, interpret requirements, and collaborate with external specialists where appropriate. Their role focuses on promoting good data protection practice across the organisation, including ensuring staff awareness and adherence to internal processes (e.g. completion of training, conducting DPIAs, and following approved procedures) and leading on the creation of these where gaps are identified. Main Duties Risk Management Lead the strategic and operational development of the organisation's risk framework, ensuring alignment with ISO 31000 and organisational context Coordinate appropriate identification and management of risk across all senior leadership and accountable roles, ensuring coverages of all 12 classifications of risk per the HfJ framework: (Security; Safeguarding; Health & Safety; Financial; Corruption; People & Culture; Cyber, Information and IT; Governance; Legal & Compliance; Reputational; Quality; Strategic) Develop and oversee an annual roadmap and schedule to monitor, evaluate, and report on organisational risk maturity, risk strategies and risk transfer. Maintain and continuously improve risk reporting tools, registers, and dashboards for global risk tracking and visibility. Coordinate training and communication that promote collaboration and ownership of risk across functions. Provide clear and accessible risk reporting to senior leadership, country directors, and the Board of Trustees (via subcommittees). Risk Governance Lead coordination of the Risk & Compliance Committee, supporting the Chair to ensure key risks are accurately reported, well understood, and actively managed with Trustee oversight and governing mandates. Facilitate the setting of risk appetite and thresholds by the Board of Trustees, supporting their legal duties relating to risk, and ensuring organisational accountability. Author and maintain core risk policies in line with governance appetites and policy frameworks. Provide clear, concise and decision-oriented risk reporting to senior leadership and the Board of Trustees Strategy Integration Support strategy owners to plan and monitor achievement against commitments, identify delivery risks, and develop mitigation strategies. Author the organisation's annual Strategic Risk Outlook along with relevant country/thematic briefings. Embed risk-based thinking into decision-making, strategic planning and programme delivery to identify both threats and opportunities. Incident & Crisis Management Serve as a core member of the Incident and Crisis Management Teams (IMT/CMT), advising and supporting leadership and country teams during critical incidents. Coordinate internal investigations into serious incidents, liaising with the Charity Commission as required. Maintain the incident register, ensure robust documentation, and facilitate post-incident reviews, learning and feedback to risk registers. Support development of the organisation's complaints, accountability and whistleblowing mechanisms. Strengthen organisational readiness and resilience for potential high-impact events. Data Protection Compliance & Governance Keep the organisation on track with UK GDPR and equivalent laws in other regions. Make sure policies are up to date and actually used in day-to-day work. Offer clear, practical advice on what the law requires and how teams can meet it. Act as the central point of contact to the Information Commissioners Office (and other authorities) in the event of major data related incidents. Data Protection Impact Assessments (DPIAs) Lead the DPIA process and ensure alignment across the organisation. Help teams understand when a DPIA is needed and how to assess risks. Step in on complex or high-risk DPIAs to guide decision-making and agree on safeguards. Initiate DPIAs and involve the right people; providing oversight and guidance. Check that decisions and DPIA findings align with legal obligations. Advisory & Support Act as the go-to person for data protection questions from staff. Support project and operational teams to build privacy into new systems and ways of working. Advise on lawful bases, consent, transparency, and everyday compliance questions. Training & Awareness Lead the organisation's training and awareness activities relating to data protection. Risk Function: Connect DPIA outcomes with wider organisational risks. Ensure systems are designed with strong security and privacy controls. Key Result Areas Consistent application of the organisation's risk management framework. Clear and timely reporting of key risks and opportunities to governance bodies. Continuous improvement in risk maturity and learning culture. Professional, transparent, and effective incident and crisis management. Strong collaboration between risk, operations, and programme teams. Integration of risk considerations into major organisational strategies and initiatives. Consistent DPIAs in line with organizational risk. Soft Skills Strategic thinking - ability to connect detailed risks to big-picture objectives. Stakeholder engagement - builds credibility and trust at all levels. Adaptive communication - explains complex issues clearly and constructively. Problem-solving - confident and calm in uncertain situations. Execution - confident in the high-quality delivery of deep and complex work Collaboration - works effectively across teams and geographies. Emotional intelligence - empathetic, balanced, and composed in high-pressure situations. Resilience - maintains professionalism and focus through organisational change. Integrity - upholds confidentiality and ethical standards at all times. Technical Skills Strong understanding of enterprise risk management, ISO 31000, and governance structures. Experience analysing and reporting risks across multiple jurisdictions. Proven ability to design and maintain risk policies, frameworks, and guidance. Skilled in digital systems for risk and incident management (Power BI, Excel, PowerApps). Understanding of safeguarding, security, and cyber risks within an NGO context. Familiarity with Board governance processes and committee reporting. Experience leading after-action reviews and embedding organisational learning. Knowledge of modern slavery and human trafficking risks in global operations. Experience Minimum six years of relevant experience managing programmes, operations, or risk in international development, humanitarian, or human rights contexts. Experience managing serious incidents in security, safeguarding, reputational, or crisis areas. Experience working with Data Protection issues and management thereof Experience working across multiple countries or sectors (desirable). Education Educated to degree level Professional certification in risk management (ISO 31000, Institute of Risk Management), Global Governance, or a related field. With two additional years of professional experience desirable. Project management certification (PMD Pro, PRINCE2, Agile) desirable. We expect all our employees to understand and uphold the standards outlined in the Hope for Justice Safeguarding policies, acting with due care and attention to safeguard the wellbeing of anyone that encounters our work and reporting concerns if they do arise. As part of Hope for Justice/Slave Free Alliance, you will benefit from an excellent package including: . click apply for full job details