ABOUT THE ROLE This is a casual, part-time role offering flexible working. As a Bank Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Aug 02, 2026
Full time
ABOUT THE ROLE This is a casual, part-time role offering flexible working. As a Bank Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Stock Analyst Wrexham office 2 days and 3 days at home £26,500 Working for an expanding re-distributor supplying restaurant chains throughout Europe and warehousing services for large online retailers. The company's offices are based in Wrexham, North Wales. The successful applicant will be responsible for maintaining stock integrity, supporting product compliance processes, and ensuring audit readiness across all sites. The role reports directly to the Stock Control & Compliance Manager. Key Responsibilities/Skills: The candidate will play a key role in safeguarding stock accuracy, supporting inbound quality checks, and contributing to audit and compliance requirements. The role requires strong problem-solving skills, intermediate Excel proficiency, a systems focused mindset, excellent attention to detail, and an inquisitive approach. Main Duties: Audit & Product Compliance Maintain compliance documentation, including LTSDs (Long term supplier declaration) and supplier product records Conduct data checks for current and new products (GS1 standards, barcodes, labels, and product specifications) Assist with traceability exercises, mock recalls, and audit preparation Gather and organise data related to product recalls, quality concerns, and audit evidence Support the review and implementation of product regulatory or legislative changes Stock Integrity & Traceability Develop a strong understanding of stock systems, transactions, and data flows Serve as a key point of contact for stock-related enquiries Reconcile stock data between Sage X3 and third-party WMS platforms Proactively investigate and resolve discrepancies, stock-on-hold issues and allocation problems Monitor inventories, shelf life, part pallets, rotation and cycle counts, ensuring accurate reconciliation and reporting Process stock adjustments and disposals when required Inbound & Quality Control Monitor receiving schedules and request or verify shipping and delivery documentation Update system records for order changes (codes, dates, quantities) Analyse BBE / shelf life and liaise with suppliers as required Share pre-advice documentation with warehouses and proactively highlight anomalies or deviations Check and confirm goods receipts and process them promptly in the system Work with suppliers and warehouses to resolve variances, damages, quality issues, and other non-conformities affecting stock accuracy Handle the registration, tracking, and closure of purchase returns and outstanding enquiries to maintain accurate inventory records Additional Responsibilities Support weekly/monthly stock cut-offs and maintain stock reporting/KPIs Assist with product creation in the system Identify and analyse recurring issues, perform root-cause analysis, and recommend improvements Adhere to established processes and procedures and contribute to their continuous improvement Support system testing or updates related to stock workflow Undertake additional duties as required Essential Skills & Qualifications: Exceptional attention to detail and strong record-keeping accuracy Problem-solving ability, with a practical and compliance-focused approach Intermediate Excel proficiency (e.g., formulas, lookups, pivot tables) Strong communication skills, both written and verbal Ability to prioritise, work independently, and manage workload effectively Desired Skills & Experience: Minimum one year in a stock control or inventory environment Familiarity with GS1 standards and product compliance requirements Experience with Sage X3 or similar ERP systems Familiarity with EDI transactions (e.g. purchase orders, ASNs, or goods receipt confirmations) Understanding of supply chain and distribution principles Hours: 37.5 hours per week Monday to Thursday: 9 am to 5 pm (30 min lunch) Friday: 8 am to 4 pm (30 min lunch) Why Join Us? 28 days holiday, including bank holidays Company pension scheme Benenden Health membership Free eye test voucher Free annual flu jab Mental Health First Aid Team support Regular company events Free on-site parking A supportive and collaborative work environment Hybrid working arrangement (minimum 2 office days)
Aug 02, 2026
Full time
Stock Analyst Wrexham office 2 days and 3 days at home £26,500 Working for an expanding re-distributor supplying restaurant chains throughout Europe and warehousing services for large online retailers. The company's offices are based in Wrexham, North Wales. The successful applicant will be responsible for maintaining stock integrity, supporting product compliance processes, and ensuring audit readiness across all sites. The role reports directly to the Stock Control & Compliance Manager. Key Responsibilities/Skills: The candidate will play a key role in safeguarding stock accuracy, supporting inbound quality checks, and contributing to audit and compliance requirements. The role requires strong problem-solving skills, intermediate Excel proficiency, a systems focused mindset, excellent attention to detail, and an inquisitive approach. Main Duties: Audit & Product Compliance Maintain compliance documentation, including LTSDs (Long term supplier declaration) and supplier product records Conduct data checks for current and new products (GS1 standards, barcodes, labels, and product specifications) Assist with traceability exercises, mock recalls, and audit preparation Gather and organise data related to product recalls, quality concerns, and audit evidence Support the review and implementation of product regulatory or legislative changes Stock Integrity & Traceability Develop a strong understanding of stock systems, transactions, and data flows Serve as a key point of contact for stock-related enquiries Reconcile stock data between Sage X3 and third-party WMS platforms Proactively investigate and resolve discrepancies, stock-on-hold issues and allocation problems Monitor inventories, shelf life, part pallets, rotation and cycle counts, ensuring accurate reconciliation and reporting Process stock adjustments and disposals when required Inbound & Quality Control Monitor receiving schedules and request or verify shipping and delivery documentation Update system records for order changes (codes, dates, quantities) Analyse BBE / shelf life and liaise with suppliers as required Share pre-advice documentation with warehouses and proactively highlight anomalies or deviations Check and confirm goods receipts and process them promptly in the system Work with suppliers and warehouses to resolve variances, damages, quality issues, and other non-conformities affecting stock accuracy Handle the registration, tracking, and closure of purchase returns and outstanding enquiries to maintain accurate inventory records Additional Responsibilities Support weekly/monthly stock cut-offs and maintain stock reporting/KPIs Assist with product creation in the system Identify and analyse recurring issues, perform root-cause analysis, and recommend improvements Adhere to established processes and procedures and contribute to their continuous improvement Support system testing or updates related to stock workflow Undertake additional duties as required Essential Skills & Qualifications: Exceptional attention to detail and strong record-keeping accuracy Problem-solving ability, with a practical and compliance-focused approach Intermediate Excel proficiency (e.g., formulas, lookups, pivot tables) Strong communication skills, both written and verbal Ability to prioritise, work independently, and manage workload effectively Desired Skills & Experience: Minimum one year in a stock control or inventory environment Familiarity with GS1 standards and product compliance requirements Experience with Sage X3 or similar ERP systems Familiarity with EDI transactions (e.g. purchase orders, ASNs, or goods receipt confirmations) Understanding of supply chain and distribution principles Hours: 37.5 hours per week Monday to Thursday: 9 am to 5 pm (30 min lunch) Friday: 8 am to 4 pm (30 min lunch) Why Join Us? 28 days holiday, including bank holidays Company pension scheme Benenden Health membership Free eye test voucher Free annual flu jab Mental Health First Aid Team support Regular company events Free on-site parking A supportive and collaborative work environment Hybrid working arrangement (minimum 2 office days)
Deputy Accommodation Manager This role is ideal for someone compassionate, proactive and motivated to drive positive change. Location: North Tyneside Salary: £32,606 per annum Closing Date: 26 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Deputy Accommodation Manager Ready to lead a service that helps young people build brighter futures We are looking for an experienced and motivated Deputy Accommodation Manager to oversee our supported accommodation services for young people aged who are homeless or at risk of homelessness. You'll lead a dedicated team, drive high-quality support, and create a safe, positive environment where young people can thrive. You will be a skilled people manager with experience supporting vulnerable young people, strong safeguarding knowledge, and confidence in risk management, housing support and partnership working. You'll be a proactive problem-solver who leads by example and is committed to delivering outstanding outcomes. Join us in this great journey and in return, you'll receive excellent training, ongoing professional development and the opportunity to make a genuine difference every day. We welcome applications from people of all backgrounds and experiences. Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. In addition, the appointed candidate will work across North Tyneside. Key deliverables: You will hold responsibilities for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting in accordance with the Health and Safety Policy. You will liaise with internal departments including Finance, HR, Quality and Compliance, Fundraising, Communications and Business Development as necessary to ensure the smooth running of the service. You will have responsibilities to manage local project budgets. You will ensure the highest standards of support to young people is provided and that housing management is effective. You will help manage excellent local relationships, including regular meetings with commissioners, stakeholders and delivery partners. You will undertake further duties as commensurate to the role, in line with Policies and Procedures and as identified by your line manager. What we are looking for from you (Person Specification) When completing your application form please address all the points set out below. Management experience, including experience of supervising the work of teams and individuals. Experience of sound decision-making process on a wide range of complex situations where there is a requirement to consider a range of options/courses of action and risk management, including safeguarding children and young people. Experience of safe service delivery to young people at risk, both in accommodation based and in the community. Experience of Ofsted compliance - desirable Experience of using Risk Assessments and Support Planning. Good literacy, numeracy and IT skills Experience of operating safeguarding requirements and procedures Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination. Commitment to promoting an environment, which has the highest regard for the Health and Safety of others. Personal and professional integrity High level understanding of professional boundaries and ability to maintain boundaries Effective collaborative working Ability to effectively reflect on own practices for ongoing learning and development Respect for the values and ethos of the charity and its founding partners. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Aug 02, 2026
Full time
Deputy Accommodation Manager This role is ideal for someone compassionate, proactive and motivated to drive positive change. Location: North Tyneside Salary: £32,606 per annum Closing Date: 26 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Deputy Accommodation Manager Ready to lead a service that helps young people build brighter futures We are looking for an experienced and motivated Deputy Accommodation Manager to oversee our supported accommodation services for young people aged who are homeless or at risk of homelessness. You'll lead a dedicated team, drive high-quality support, and create a safe, positive environment where young people can thrive. You will be a skilled people manager with experience supporting vulnerable young people, strong safeguarding knowledge, and confidence in risk management, housing support and partnership working. You'll be a proactive problem-solver who leads by example and is committed to delivering outstanding outcomes. Join us in this great journey and in return, you'll receive excellent training, ongoing professional development and the opportunity to make a genuine difference every day. We welcome applications from people of all backgrounds and experiences. Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. In addition, the appointed candidate will work across North Tyneside. Key deliverables: You will hold responsibilities for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting in accordance with the Health and Safety Policy. You will liaise with internal departments including Finance, HR, Quality and Compliance, Fundraising, Communications and Business Development as necessary to ensure the smooth running of the service. You will have responsibilities to manage local project budgets. You will ensure the highest standards of support to young people is provided and that housing management is effective. You will help manage excellent local relationships, including regular meetings with commissioners, stakeholders and delivery partners. You will undertake further duties as commensurate to the role, in line with Policies and Procedures and as identified by your line manager. What we are looking for from you (Person Specification) When completing your application form please address all the points set out below. Management experience, including experience of supervising the work of teams and individuals. Experience of sound decision-making process on a wide range of complex situations where there is a requirement to consider a range of options/courses of action and risk management, including safeguarding children and young people. Experience of safe service delivery to young people at risk, both in accommodation based and in the community. Experience of Ofsted compliance - desirable Experience of using Risk Assessments and Support Planning. Good literacy, numeracy and IT skills Experience of operating safeguarding requirements and procedures Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination. Commitment to promoting an environment, which has the highest regard for the Health and Safety of others. Personal and professional integrity High level understanding of professional boundaries and ability to maintain boundaries Effective collaborative working Ability to effectively reflect on own practices for ongoing learning and development Respect for the values and ethos of the charity and its founding partners. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Senior National Account Manager: circa 60k & car allowance & bonus Are you ready to take the next step in your career and become a part of a dynamic business that prides itself on an exceptional culture and unwavering values? If so, maybe this exciting Senior National Account Manager role is for you. Our client isn't just a company; they're a close-knit family. Their journey began with a passion for providing the freshest food to their customers while upholding strong values of integrity, teamwork, and community engagement. Culture remains at the heart of everything they do and having witnessed remarkable growth over the years they are looking to further strengthen the commercial team with the addition of a SNAM. The Role: As a Senior National Account Manager, you will be at the forefront of our clients continued expansion, shaping the future of their business. Your responsibilities will encompass: - Client Relationships: Cultivate and nurture key relationships with national accounts, serving as their trusted advisor and advocate. - Strategic Growth: Develop and execute innovative sales strategies to drive growth while aligning with our core values. - Sustainability Focus: Collaborate with our sustainability team to integrate eco-conscious practices into client partnerships, advancing our commitment to a greener future. -Multi-Site Coordination: Manage relationships and logistics across multiple sites, ensuring seamless operations and consistent customer satisfaction. To thrive in this role, you should possess: - Proven Expertise: A demonstrated track record in national account management, showcasing your ability to navigate complex relationships. - Values-Aligned: A strong alignment with our company values, including a passion for sustainability, community engagement, and delivering quality fresh produce. - Strategic Vision: The capacity to envision and implement strategic plans that foster growth while upholding our culture and values. - Team Player: A collaborative spirit, valuing teamwork and cooperation in achieving shared goals. What's In It for You? - Competitive Compensation: Enjoy a competitive salary and bonus structure that reflects your contributions to our ongoing success. - Cultural Harmony: Experience a supportive and inclusive culture that treats you like family and values your well-being. - Sustainability and Charity: Be part of a company that's making a positive impact on the environment and society through sustainable practices and charitable endeavours. - Growth Opportunities: Join us during this exciting phase of significant growth and contribute to shaping our future. If you're excited about the prospect of joining a family business that prioritizes culture, sustainability, charity, fresh produce, multi-site operations, and growth, we encourage you to apply. Mandeville is acting as an Employment Agency in relation to this vacancy.
Aug 02, 2026
Full time
Senior National Account Manager: circa 60k & car allowance & bonus Are you ready to take the next step in your career and become a part of a dynamic business that prides itself on an exceptional culture and unwavering values? If so, maybe this exciting Senior National Account Manager role is for you. Our client isn't just a company; they're a close-knit family. Their journey began with a passion for providing the freshest food to their customers while upholding strong values of integrity, teamwork, and community engagement. Culture remains at the heart of everything they do and having witnessed remarkable growth over the years they are looking to further strengthen the commercial team with the addition of a SNAM. The Role: As a Senior National Account Manager, you will be at the forefront of our clients continued expansion, shaping the future of their business. Your responsibilities will encompass: - Client Relationships: Cultivate and nurture key relationships with national accounts, serving as their trusted advisor and advocate. - Strategic Growth: Develop and execute innovative sales strategies to drive growth while aligning with our core values. - Sustainability Focus: Collaborate with our sustainability team to integrate eco-conscious practices into client partnerships, advancing our commitment to a greener future. -Multi-Site Coordination: Manage relationships and logistics across multiple sites, ensuring seamless operations and consistent customer satisfaction. To thrive in this role, you should possess: - Proven Expertise: A demonstrated track record in national account management, showcasing your ability to navigate complex relationships. - Values-Aligned: A strong alignment with our company values, including a passion for sustainability, community engagement, and delivering quality fresh produce. - Strategic Vision: The capacity to envision and implement strategic plans that foster growth while upholding our culture and values. - Team Player: A collaborative spirit, valuing teamwork and cooperation in achieving shared goals. What's In It for You? - Competitive Compensation: Enjoy a competitive salary and bonus structure that reflects your contributions to our ongoing success. - Cultural Harmony: Experience a supportive and inclusive culture that treats you like family and values your well-being. - Sustainability and Charity: Be part of a company that's making a positive impact on the environment and society through sustainable practices and charitable endeavours. - Growth Opportunities: Join us during this exciting phase of significant growth and contribute to shaping our future. If you're excited about the prospect of joining a family business that prioritizes culture, sustainability, charity, fresh produce, multi-site operations, and growth, we encourage you to apply. Mandeville is acting as an Employment Agency in relation to this vacancy.
HSEQ Specialist Location: Southampton Hours: Monday - Friday, 8:00am - 4:30pm Salary: 35000 We're currently recruiting for an HSEQ Specialist to support operations at a busy Southampton-based logistics terminal. This is a great opportunity for someone with a strong health & safety, compliance, or quality background to develop their experience in a fast-paced, regulated environment. The Role You'll work closely with the HSEQ Manager to support all aspects of Health, Safety, Environment and Quality across the site. This role combines administration, auditing, compliance, and operational support, helping to ensure the business maintains high standards and meets ISO requirements. Key Responsibilities Support the HSEQ Manager with day-to-day HSEQ activities. Carry out internal audits and active monitoring across departments and facilities. Assist with internal and external ISO audits, including ISO 9001, ISO 14001 and ISO 45001. Maintain and update SOPs, risk assessments, QCPs and safe systems of work. Produce reports on KPIs, incidents, fuel usage, claims and compliance data. Input and manage HSEQ data using Excel and internal systems. Support incident reporting, investigations and legal documentation. Assist with environmental monitoring and utility usage reporting. Help maintain claims, insurance and compliance records. Provide general administrative support to the HSEQ function. Act as a positive ambassador for HSEQ standards across the business. About You Previous experience in an HSEQ, compliance, safety, or quality-focused role. Strong administration and organisational skills. Confident using Microsoft Office, particularly Excel. Excellent written and verbal communication skills. High attention to detail and accuracy. Able to manage multiple priorities and work to deadlines. Proactive, flexible, and able to work effectively under pressure. Essential Requirements A recognised Health & Safety, Environmental or Quality qualification. Full UK driving licence. Fluent English, written and spoken. NEBOSH qualification. IOSH membership. ISO auditing experience. What You'll Get Opportunity to work within a global logistics organisation. Exposure to ISO-certified environments and audits. Valuable experience in a fast-paced operational setting. The chance to develop your HSEQ career in a supportive team. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 02, 2026
Full time
HSEQ Specialist Location: Southampton Hours: Monday - Friday, 8:00am - 4:30pm Salary: 35000 We're currently recruiting for an HSEQ Specialist to support operations at a busy Southampton-based logistics terminal. This is a great opportunity for someone with a strong health & safety, compliance, or quality background to develop their experience in a fast-paced, regulated environment. The Role You'll work closely with the HSEQ Manager to support all aspects of Health, Safety, Environment and Quality across the site. This role combines administration, auditing, compliance, and operational support, helping to ensure the business maintains high standards and meets ISO requirements. Key Responsibilities Support the HSEQ Manager with day-to-day HSEQ activities. Carry out internal audits and active monitoring across departments and facilities. Assist with internal and external ISO audits, including ISO 9001, ISO 14001 and ISO 45001. Maintain and update SOPs, risk assessments, QCPs and safe systems of work. Produce reports on KPIs, incidents, fuel usage, claims and compliance data. Input and manage HSEQ data using Excel and internal systems. Support incident reporting, investigations and legal documentation. Assist with environmental monitoring and utility usage reporting. Help maintain claims, insurance and compliance records. Provide general administrative support to the HSEQ function. Act as a positive ambassador for HSEQ standards across the business. About You Previous experience in an HSEQ, compliance, safety, or quality-focused role. Strong administration and organisational skills. Confident using Microsoft Office, particularly Excel. Excellent written and verbal communication skills. High attention to detail and accuracy. Able to manage multiple priorities and work to deadlines. Proactive, flexible, and able to work effectively under pressure. Essential Requirements A recognised Health & Safety, Environmental or Quality qualification. Full UK driving licence. Fluent English, written and spoken. NEBOSH qualification. IOSH membership. ISO auditing experience. What You'll Get Opportunity to work within a global logistics organisation. Exposure to ISO-certified environments and audits. Valuable experience in a fast-paced operational setting. The chance to develop your HSEQ career in a supportive team. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
CSV and Data Integrity Manager - Permanent Position - Northwich To support our continued growth and commitment to world-class quality, were looking for a CSV and Data Integrity Manager to be the quality lead for digital, computerised and IT-enabled systems, ensuring that appropriate compliance, data integrity, computer systems validation, information security and audit readiness standards are embed click apply for full job details
Aug 02, 2026
Full time
CSV and Data Integrity Manager - Permanent Position - Northwich To support our continued growth and commitment to world-class quality, were looking for a CSV and Data Integrity Manager to be the quality lead for digital, computerised and IT-enabled systems, ensuring that appropriate compliance, data integrity, computer systems validation, information security and audit readiness standards are embed click apply for full job details
Are you ready to take the next step in your tax career? A leading, progressive accountancy practice in Bristol is looking for an ambitious Personal Tax Manager to join its growing team. About the RoleYou'll manage a diverse portfolio of personal tax clients, providing high-quality compliance and advisory services. This is a fantastic opportunity to work in a supportive, forward-thinking environment click apply for full job details
Aug 02, 2026
Full time
Are you ready to take the next step in your tax career? A leading, progressive accountancy practice in Bristol is looking for an ambitious Personal Tax Manager to join its growing team. About the RoleYou'll manage a diverse portfolio of personal tax clients, providing high-quality compliance and advisory services. This is a fantastic opportunity to work in a supportive, forward-thinking environment click apply for full job details
Logistics & Customer Coordinator Location: Twyford, Hampshire Pay: 13.50 per hour Hours: Monday to Friday, 8:30am - 5:00pm We're seeking a Logistics & Customer Coordinator to join a growing and values-led business based in Twyford. This role is ideal for someone who thrives in a busy logistics environment, enjoys variety in their day, and takes pride in delivering excellent service to customers and colleagues alike. Purpose of the Role The Logistics & Customer Coordinator plays a key part in supporting daily operations, ensuring smooth delivery processes, accurate administration, and outstanding customer service. Working closely with the Customer Services Manager, you'll help maintain the business's strong reputation for quality and reliability while contributing positively to team morale and efficiency. What We're Looking For We're looking for someone with drive, motivation, and plenty of common sense , someone who enjoys problem-solving, takes initiative, and delivers first-class customer service . You'll be a good communicator who can think on your feet and work effectively in a fast-paced environment. Key Responsibilities Manage day-to-day logistics and customer service activities in line with company procedures. Deliver outstanding customer service at every stage of the process. Handle inbound calls and sales enquiries, process orders, and plan efficient delivery routes. Organise vehicle loading, maintain customer and order data using SAP, and assist with stock coordination. Liaise with the Sales, Accounts, and Operations teams to resolve queries promptly. Keep product knowledge up to date and inform customers of new products and developments. Support with basic bookkeeping tasks and assist with deliveries when required. Follow Health & Safety procedures, reporting any issues as needed. Collaborate with other departments and communicate clearly via phone, email, and meetings. Skills & Experience Experience in logistics, warehouse administration, or a similar role. Knowledge of logistics or transport management systems (SAP experience an advantage). Basic accounting knowledge and confidence with data entry. Excellent organisational and time-management skills. Strong communication and customer service skills. Personal Attributes Driven, reliable, and proactive, with strong problem-solving skills. A team player who values collaboration, continuous improvement, and great service. Committed to ethical working and upholding company values. Working Hours This is a full-time position , working Monday to Friday, 8:30am - 5:00pm , with the occasional bank holiday or weekend shift. Flexibility is required to cover an early shift (AM) when needed. This is a fantastic opportunity for someone ready to make a difference in a fast-moving logistics team and grow with a company that values its people, customers, and community. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 02, 2026
Full time
Logistics & Customer Coordinator Location: Twyford, Hampshire Pay: 13.50 per hour Hours: Monday to Friday, 8:30am - 5:00pm We're seeking a Logistics & Customer Coordinator to join a growing and values-led business based in Twyford. This role is ideal for someone who thrives in a busy logistics environment, enjoys variety in their day, and takes pride in delivering excellent service to customers and colleagues alike. Purpose of the Role The Logistics & Customer Coordinator plays a key part in supporting daily operations, ensuring smooth delivery processes, accurate administration, and outstanding customer service. Working closely with the Customer Services Manager, you'll help maintain the business's strong reputation for quality and reliability while contributing positively to team morale and efficiency. What We're Looking For We're looking for someone with drive, motivation, and plenty of common sense , someone who enjoys problem-solving, takes initiative, and delivers first-class customer service . You'll be a good communicator who can think on your feet and work effectively in a fast-paced environment. Key Responsibilities Manage day-to-day logistics and customer service activities in line with company procedures. Deliver outstanding customer service at every stage of the process. Handle inbound calls and sales enquiries, process orders, and plan efficient delivery routes. Organise vehicle loading, maintain customer and order data using SAP, and assist with stock coordination. Liaise with the Sales, Accounts, and Operations teams to resolve queries promptly. Keep product knowledge up to date and inform customers of new products and developments. Support with basic bookkeeping tasks and assist with deliveries when required. Follow Health & Safety procedures, reporting any issues as needed. Collaborate with other departments and communicate clearly via phone, email, and meetings. Skills & Experience Experience in logistics, warehouse administration, or a similar role. Knowledge of logistics or transport management systems (SAP experience an advantage). Basic accounting knowledge and confidence with data entry. Excellent organisational and time-management skills. Strong communication and customer service skills. Personal Attributes Driven, reliable, and proactive, with strong problem-solving skills. A team player who values collaboration, continuous improvement, and great service. Committed to ethical working and upholding company values. Working Hours This is a full-time position , working Monday to Friday, 8:30am - 5:00pm , with the occasional bank holiday or weekend shift. Flexibility is required to cover an early shift (AM) when needed. This is a fantastic opportunity for someone ready to make a difference in a fast-moving logistics team and grow with a company that values its people, customers, and community. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Customer Services & Export Administrator Location: Chester Salary: £30,000 per annum Reporting To: Customer Service Manager About the Role An exciting opportunity has arisen for an organised and customer-focused individual to join a busy Customer Services team. This role is responsible for delivering an excellent customer experience through efficient order processing, export administration, issue resolution, and collaboration with internal departments. The successful candidate will act as a key point of contact for customers, ensuring orders are managed accurately, export documentation is completed correctly, and customer requirements are met in a professional and timely manner. Key Responsibilities Customer Service & Sales Support Process customer orders accurately and efficiently, ensuring all orders are fulfilled within agreed timescales and quality standards. Respond to customer enquiries and provide a high level of support throughout the customer journey. Work closely with the Sales Team, providing updates on customer issues and forecasting information. Resolve payment queries, delivery issues, and customer disputes while maintaining positive working relationships. Deliver outstanding customer service in a cost-effective and professional manner. Communicate relevant commercial and customer information to the wider business effectively. Export & Order Administration Prepare and manage export documentation for international shipments across Europe and Rest of World markets. Receive, acknowledge, and plan customer orders, ensuring all system processes are completed accurately. Coordinate with veterinary authorities, transport providers, and import agents to ensure customs clearance is obtained without delay. Manage and resolve export-related issues, including shipment delays, rejected products, and port-related disruptions. Internal Coordination Liaise with Production Planning teams to align stock levels and forecasts with customer demand. Work alongside Technical teams to investigate and resolve quality-related concerns. Ensure important commercial information is shared effectively across relevant departments. Teamwork & Continuous Improvement Collaborate with colleagues across the Customer Service function to ensure departmental objectives are achieved. Support the ongoing development and improvement of customer service processes and systems. Escalate issues appropriately and maintain effective communication with internal stakeholders. Plan, organise, and manage workload effectively to achieve agreed objectives and deadlines. Skills & Experience The ideal candidate will have: Previous customer service experience within FMCG, manufacturing, logistics, wholesale, or a similar fast-paced environment. A customer-focused approach with strong problem-solving abilities. Excellent written and verbal communication skills. Strong organisational and time management skills. The ability to manage multiple priorities and work effectively under pressure. A proactive and solutions-driven mindset. Excellent attention to detail and accuracy. What's on Offer? Opportunity to work within a supportive and collaborative team. Exposure to both UK and international customer accounts. A varied position combining customer service, administration, logistics, and export coordination. Opportunities to contribute to process improvements and continuous development initiatives.
Aug 02, 2026
Full time
Customer Services & Export Administrator Location: Chester Salary: £30,000 per annum Reporting To: Customer Service Manager About the Role An exciting opportunity has arisen for an organised and customer-focused individual to join a busy Customer Services team. This role is responsible for delivering an excellent customer experience through efficient order processing, export administration, issue resolution, and collaboration with internal departments. The successful candidate will act as a key point of contact for customers, ensuring orders are managed accurately, export documentation is completed correctly, and customer requirements are met in a professional and timely manner. Key Responsibilities Customer Service & Sales Support Process customer orders accurately and efficiently, ensuring all orders are fulfilled within agreed timescales and quality standards. Respond to customer enquiries and provide a high level of support throughout the customer journey. Work closely with the Sales Team, providing updates on customer issues and forecasting information. Resolve payment queries, delivery issues, and customer disputes while maintaining positive working relationships. Deliver outstanding customer service in a cost-effective and professional manner. Communicate relevant commercial and customer information to the wider business effectively. Export & Order Administration Prepare and manage export documentation for international shipments across Europe and Rest of World markets. Receive, acknowledge, and plan customer orders, ensuring all system processes are completed accurately. Coordinate with veterinary authorities, transport providers, and import agents to ensure customs clearance is obtained without delay. Manage and resolve export-related issues, including shipment delays, rejected products, and port-related disruptions. Internal Coordination Liaise with Production Planning teams to align stock levels and forecasts with customer demand. Work alongside Technical teams to investigate and resolve quality-related concerns. Ensure important commercial information is shared effectively across relevant departments. Teamwork & Continuous Improvement Collaborate with colleagues across the Customer Service function to ensure departmental objectives are achieved. Support the ongoing development and improvement of customer service processes and systems. Escalate issues appropriately and maintain effective communication with internal stakeholders. Plan, organise, and manage workload effectively to achieve agreed objectives and deadlines. Skills & Experience The ideal candidate will have: Previous customer service experience within FMCG, manufacturing, logistics, wholesale, or a similar fast-paced environment. A customer-focused approach with strong problem-solving abilities. Excellent written and verbal communication skills. Strong organisational and time management skills. The ability to manage multiple priorities and work effectively under pressure. A proactive and solutions-driven mindset. Excellent attention to detail and accuracy. What's on Offer? Opportunity to work within a supportive and collaborative team. Exposure to both UK and international customer accounts. A varied position combining customer service, administration, logistics, and export coordination. Opportunities to contribute to process improvements and continuous development initiatives.
Deputy Manager - Children's Residential Home About the Role We are seeking a dedicated and experienced Deputy Manager to support the Registered Home Manager in delivering outstanding care within our children's residential home. This is an excellent opportunity for a passionate childcare professional looking to further develop their leadership skills and progress towards a Registered Manager position. As Deputy Manager, you will play a key role in creating a safe, nurturing, and stimulating environment for young people, while supporting and developing a high-performing staff team. You will deputise for the Home Manager when required and help ensure the home operates in line with Children's Homes Regulations, Quality Standards, and company policies. Key Responsibilities Support the effective delivery of high-quality residential childcare in line with company policies and procedures. Create a positive, safe, and nurturing environment that promotes young people's health, wellbeing, education, and development. Contribute to the development, implementation, and review of care plans. Build positive relationships with young people, families, professionals, and external agencies. Ensure young people's views, wishes, and aspirations are listened to and acted upon. Maintain excellent safeguarding and child protection practices. Produce and oversee high-quality records, reports, and documentation. Attend and contribute to statutory reviews, PEP meetings, planning meetings, and other professional forums. Participate in the on-call rota. Support the day-to-day management and leadership of the staff team. Deliver professional supervision, coaching, and development opportunities for staff. Assist with recruitment, induction, training, rota planning, and team development. Monitor compliance with Children's Homes Regulations 2015, Quality Standards, SCCIF requirements, and safeguarding legislation. Support quality assurance processes, including Regulation 44 and Regulation 45 reviews. Work closely with educational providers to support positive outcomes for young people. Deputise for the Registered Home Manager in their absence. What We're Looking For Essential Requirements Minimum 2 years' experience working within a Children's Residential Home. At least 1 year in a Senior Support Worker, Team Leader, or equivalent position . Hold a Level 3 Diploma/NVQ in Children and Young People's Workforce (or equivalent). Hold or be actively working towards a Level 5 Diploma in Leadership and Management . Strong leadership and staff supervision experience. Ability to produce and maintain high-quality records and reports. Sound knowledge of: Children's Homes Regulations 2015 Quality Standards Social Care Common Inspection Framework (SCCIF) Safeguarding and Child Protection procedures Working Together to Safeguard Children Flexible approach to support rota management and business needs. Full UK driving licence, access to a vehicle, and business insurance. Willingness to participate in the on-call rota. Desirable Experience delivering training and mentoring staff. Demonstrable progression towards a Registered Manager pathway. Experience leading improvement initiatives within a residential childcare setting. What We Offer Excellent opportunity for career progression toward a Registered Manager role. Ongoing training and professional development. Supportive management team and positive working environment. Opportunity to make a lasting difference to the lives of children and young people. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Aug 02, 2026
Full time
Deputy Manager - Children's Residential Home About the Role We are seeking a dedicated and experienced Deputy Manager to support the Registered Home Manager in delivering outstanding care within our children's residential home. This is an excellent opportunity for a passionate childcare professional looking to further develop their leadership skills and progress towards a Registered Manager position. As Deputy Manager, you will play a key role in creating a safe, nurturing, and stimulating environment for young people, while supporting and developing a high-performing staff team. You will deputise for the Home Manager when required and help ensure the home operates in line with Children's Homes Regulations, Quality Standards, and company policies. Key Responsibilities Support the effective delivery of high-quality residential childcare in line with company policies and procedures. Create a positive, safe, and nurturing environment that promotes young people's health, wellbeing, education, and development. Contribute to the development, implementation, and review of care plans. Build positive relationships with young people, families, professionals, and external agencies. Ensure young people's views, wishes, and aspirations are listened to and acted upon. Maintain excellent safeguarding and child protection practices. Produce and oversee high-quality records, reports, and documentation. Attend and contribute to statutory reviews, PEP meetings, planning meetings, and other professional forums. Participate in the on-call rota. Support the day-to-day management and leadership of the staff team. Deliver professional supervision, coaching, and development opportunities for staff. Assist with recruitment, induction, training, rota planning, and team development. Monitor compliance with Children's Homes Regulations 2015, Quality Standards, SCCIF requirements, and safeguarding legislation. Support quality assurance processes, including Regulation 44 and Regulation 45 reviews. Work closely with educational providers to support positive outcomes for young people. Deputise for the Registered Home Manager in their absence. What We're Looking For Essential Requirements Minimum 2 years' experience working within a Children's Residential Home. At least 1 year in a Senior Support Worker, Team Leader, or equivalent position . Hold a Level 3 Diploma/NVQ in Children and Young People's Workforce (or equivalent). Hold or be actively working towards a Level 5 Diploma in Leadership and Management . Strong leadership and staff supervision experience. Ability to produce and maintain high-quality records and reports. Sound knowledge of: Children's Homes Regulations 2015 Quality Standards Social Care Common Inspection Framework (SCCIF) Safeguarding and Child Protection procedures Working Together to Safeguard Children Flexible approach to support rota management and business needs. Full UK driving licence, access to a vehicle, and business insurance. Willingness to participate in the on-call rota. Desirable Experience delivering training and mentoring staff. Demonstrable progression towards a Registered Manager pathway. Experience leading improvement initiatives within a residential childcare setting. What We Offer Excellent opportunity for career progression toward a Registered Manager role. Ongoing training and professional development. Supportive management team and positive working environment. Opportunity to make a lasting difference to the lives of children and young people. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
H9 Talent Solutions are partnering with a market leading advanced green technologies business focused on creating a sustainable future through technology and innovation. We are currently looking to recruit a Tendering and Estimation Manager on a permanent, full-time basis. The role can be hybrid/remote, with some trave to site when required, and occasional visits to the office in Hinckley, Leicestershire. Job Description This role is to join our clients Systems & Service Solutions team. This is an exciting opportunity to play a key role in developing competitive tenders for service, maintenance and systems solutions within the energy and environmental sectors. Working closely with technical, commercial and operational teams, you will manage the tendering process from initial contract review through to bid submission and commercial negotiations, ensuring proposals are commercially competitive, compliant and aligned with client requirements. Key Responsibilities Analyse contract requirements, technical specifications and commercial conditions to develop compliant and competitive service and systems solutions. Coordinate with internal stakeholders, suppliers and external vendors to obtain quotations, develop technical proposals and build accurate cost estimates. Lead the internal bid review and approval process, ensuring commercial governance and company procedures are followed throughout. Prepare and submit high-quality tender documentation in accordance with company standards and client requirements. Support commercial negotiations with clients through to contract award, building strong relationships and contributing to successful business growth. Qualifications Previous experience in tendering, estimating, bid management or commercial roles within engineering, industrial services, energy, utilities or related sectors. Strong organisational and coordination skills with the ability to manage multiple tenders and deadlines simultaneously. Excellent communication, negotiation and influencing skills with the ability to work effectively across multidisciplinary teams. Strong analytical skills with experience preparing cost estimates, analysing commercial data and monitoring performance metrics. Fluent written and spoken English is essential. Additional language skills would be advantageous. Additional Information Pension up to 10% employer contribution, life assurance 4x salary, disability insurance Private medical and dental insurance 24 days annual leave per annum Team-oriented working atmosphere in an international Green Tech Company
Aug 02, 2026
Full time
H9 Talent Solutions are partnering with a market leading advanced green technologies business focused on creating a sustainable future through technology and innovation. We are currently looking to recruit a Tendering and Estimation Manager on a permanent, full-time basis. The role can be hybrid/remote, with some trave to site when required, and occasional visits to the office in Hinckley, Leicestershire. Job Description This role is to join our clients Systems & Service Solutions team. This is an exciting opportunity to play a key role in developing competitive tenders for service, maintenance and systems solutions within the energy and environmental sectors. Working closely with technical, commercial and operational teams, you will manage the tendering process from initial contract review through to bid submission and commercial negotiations, ensuring proposals are commercially competitive, compliant and aligned with client requirements. Key Responsibilities Analyse contract requirements, technical specifications and commercial conditions to develop compliant and competitive service and systems solutions. Coordinate with internal stakeholders, suppliers and external vendors to obtain quotations, develop technical proposals and build accurate cost estimates. Lead the internal bid review and approval process, ensuring commercial governance and company procedures are followed throughout. Prepare and submit high-quality tender documentation in accordance with company standards and client requirements. Support commercial negotiations with clients through to contract award, building strong relationships and contributing to successful business growth. Qualifications Previous experience in tendering, estimating, bid management or commercial roles within engineering, industrial services, energy, utilities or related sectors. Strong organisational and coordination skills with the ability to manage multiple tenders and deadlines simultaneously. Excellent communication, negotiation and influencing skills with the ability to work effectively across multidisciplinary teams. Strong analytical skills with experience preparing cost estimates, analysing commercial data and monitoring performance metrics. Fluent written and spoken English is essential. Additional language skills would be advantageous. Additional Information Pension up to 10% employer contribution, life assurance 4x salary, disability insurance Private medical and dental insurance 24 days annual leave per annum Team-oriented working atmosphere in an international Green Tech Company
SIPP Team Administrator London/Hybrid FTC - 6 Months Salary circa £35,000 - £38,000 Purpose Provide administrative support to the SIPP team, on-boarding, maintaining, and monitoring all administration of the SIPP operations ensuring quality service and adherence to service levels. This will involve liaising with colleagues, internal and external clients and third parties. Requirements of the firm and the regulator must always be met. Responsibilities SIPP Administration Process and checking all SIPP client on boarding. Checking all documentation before final submission to ensure it complies with company and HMRC guidelines Set up and maintain client, portfolio and account data in company and Pershing systems in an accurate and timely manner Ensuring all payrolls are processed in an accurate and timely manner Monitoring all benefit requests and maintaining sell and withdraws via internal systems and operation teams to ensure payroll is met Completing AML checks for new and existing clients - including KYC and bank account validation checks Process contribution payments into the SIPP and set up Direct Debits via GoCardless when required Managing account opening, taking benefit, contribution and other documentation with third party administrator to ensure SLA is met. Completing daily reconciliations and supporting reconciliation of all SIPP bank accounts Issuing all correspondence produced by third party administrator to clients. Responding to all client queries internally and externally. Efficiently and effectively answering telephone and email queries from intermediaries, escalating in a minority of cases as appropriate Ensure compliance with industry regulation - specifically MiFID II and AEOI legislation Liaise closely with front office and Transitions teams to ensure efficient completion of SIPP on boarding and SIPP transfers Error and complaints handling if required Completion of systems testing if required Own SIPP fee processes Update daily Management Information and any adhoc requests requested Identify new and make changes to all SIPP procedures - draft and discuss changes where necessary for approval Provide input into daily weekly calls with SIPP team and Third-Party administrator Other Provide clear and accurate reports to Line Manager relating to any data capture, missing information or management information requested Build good and lasting relationships with clients and third parties (internal and external). Understand their motivations Act promptly and professionally to resolve client (internal and external) and colleague enquiries or concerns Adhere to procedures and policies Other responsibilities as reasonably required by line manager Skills: Accuracy, thoroughness, and attention to detail Excellent telephone manner including the ability to actively listen to, troubleshoot and resolve customer queries. Organisation and prioritisation skills to manage own workload to meet deadlines Good communication skills (oral and written) in order to deal with queries received via telephone, email and face to face, and to ensure responses and updates are both clear and relevant and have client focus insight. Ability to see things through to their logical conclusion, think strategically and keep client focus Understanding the importance of treating customers fairly to deal with any issues that occur promptly and efficiently Knowledge: 1-3 years of Pension and SIPP experience is desirable Experience of payroll processing preferred Experience within a wealth management or asset management environment is desirable Strong knowledge of client account records, including AML client ID guidelines Understanding and knowledge of MiFID II requirements Knowledge of Pershing NEXUS system is an advantage Familiarisation with Dunstan Thomas' Imago Back Office software to be able to look up information when answering queries Knowledge of Electronic reregistration and Origo and Altus is an advantage Qualifications: Completion of the CII certificate in pensions administration (FA2) would be an advantage Other relevant information Reports to the SIPP Service Team Manager and will be working closely with the SIPP Oversight Manager. Subscribe to companys Mission and Tenets and Treating Customers Fairly initiatives This role works closely with others within the operations team and business, sharing the workload and responsibility so a 'team' attitude is needed - helping others when required Flexible attitude to duties as training will be given in all aspects of the operations roles Flexible attitude to working hours - sometimes the workload will demand additional commitment outside the contractual hours
Aug 02, 2026
Full time
SIPP Team Administrator London/Hybrid FTC - 6 Months Salary circa £35,000 - £38,000 Purpose Provide administrative support to the SIPP team, on-boarding, maintaining, and monitoring all administration of the SIPP operations ensuring quality service and adherence to service levels. This will involve liaising with colleagues, internal and external clients and third parties. Requirements of the firm and the regulator must always be met. Responsibilities SIPP Administration Process and checking all SIPP client on boarding. Checking all documentation before final submission to ensure it complies with company and HMRC guidelines Set up and maintain client, portfolio and account data in company and Pershing systems in an accurate and timely manner Ensuring all payrolls are processed in an accurate and timely manner Monitoring all benefit requests and maintaining sell and withdraws via internal systems and operation teams to ensure payroll is met Completing AML checks for new and existing clients - including KYC and bank account validation checks Process contribution payments into the SIPP and set up Direct Debits via GoCardless when required Managing account opening, taking benefit, contribution and other documentation with third party administrator to ensure SLA is met. Completing daily reconciliations and supporting reconciliation of all SIPP bank accounts Issuing all correspondence produced by third party administrator to clients. Responding to all client queries internally and externally. Efficiently and effectively answering telephone and email queries from intermediaries, escalating in a minority of cases as appropriate Ensure compliance with industry regulation - specifically MiFID II and AEOI legislation Liaise closely with front office and Transitions teams to ensure efficient completion of SIPP on boarding and SIPP transfers Error and complaints handling if required Completion of systems testing if required Own SIPP fee processes Update daily Management Information and any adhoc requests requested Identify new and make changes to all SIPP procedures - draft and discuss changes where necessary for approval Provide input into daily weekly calls with SIPP team and Third-Party administrator Other Provide clear and accurate reports to Line Manager relating to any data capture, missing information or management information requested Build good and lasting relationships with clients and third parties (internal and external). Understand their motivations Act promptly and professionally to resolve client (internal and external) and colleague enquiries or concerns Adhere to procedures and policies Other responsibilities as reasonably required by line manager Skills: Accuracy, thoroughness, and attention to detail Excellent telephone manner including the ability to actively listen to, troubleshoot and resolve customer queries. Organisation and prioritisation skills to manage own workload to meet deadlines Good communication skills (oral and written) in order to deal with queries received via telephone, email and face to face, and to ensure responses and updates are both clear and relevant and have client focus insight. Ability to see things through to their logical conclusion, think strategically and keep client focus Understanding the importance of treating customers fairly to deal with any issues that occur promptly and efficiently Knowledge: 1-3 years of Pension and SIPP experience is desirable Experience of payroll processing preferred Experience within a wealth management or asset management environment is desirable Strong knowledge of client account records, including AML client ID guidelines Understanding and knowledge of MiFID II requirements Knowledge of Pershing NEXUS system is an advantage Familiarisation with Dunstan Thomas' Imago Back Office software to be able to look up information when answering queries Knowledge of Electronic reregistration and Origo and Altus is an advantage Qualifications: Completion of the CII certificate in pensions administration (FA2) would be an advantage Other relevant information Reports to the SIPP Service Team Manager and will be working closely with the SIPP Oversight Manager. Subscribe to companys Mission and Tenets and Treating Customers Fairly initiatives This role works closely with others within the operations team and business, sharing the workload and responsibility so a 'team' attitude is needed - helping others when required Flexible attitude to duties as training will be given in all aspects of the operations roles Flexible attitude to working hours - sometimes the workload will demand additional commitment outside the contractual hours
The Guinness Partnership
Almondsbury, Gloucestershire
JOB DESCRIPTION Would you like to join our Independent Living Team as a Housing Assistant and help us to deliver an excellent service for our residents? We have a permanent, full-time, 35-hours-per-week opportunity at our Extra Care Scheme in Okehampton. This is a great opportunity for anyone who is a customer-focused team player. You will be part of a dedicated team where you will work with the Extra Care Scheme Manager to provide a high-quality housing management service, ensuring the delivery of a safe and secure service provision that exceeds resident expectations. What we are looking for We are a resident-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be confident in providing advice and guidance , but you will also be a strong collaborator with a willingness to go the extra mile. You will also be able to demonstrate: Experience of working with customers and acting on their feedback to deliver great customer service. Able to work together and communicate well with others. Sets high standards for themselves, with a focus on performance and excellence. Demonstrates a positive, proactive, and enthusiastic approach. Good level of IT skills and knowledge. Good oral and written communications. Good administration skills. Basic understanding of Health & Safety requirements & best practice. If this sounds like the role you have been looking for, we would like to hear from you, apply today. To find out more about the key responsibilities of this position and to ensure you meet the essential criteria, please review the role profile. Please apply with a CV and a covering letter detailing how you meet the essential criteria. TGPCVL
Aug 02, 2026
Full time
JOB DESCRIPTION Would you like to join our Independent Living Team as a Housing Assistant and help us to deliver an excellent service for our residents? We have a permanent, full-time, 35-hours-per-week opportunity at our Extra Care Scheme in Okehampton. This is a great opportunity for anyone who is a customer-focused team player. You will be part of a dedicated team where you will work with the Extra Care Scheme Manager to provide a high-quality housing management service, ensuring the delivery of a safe and secure service provision that exceeds resident expectations. What we are looking for We are a resident-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be confident in providing advice and guidance , but you will also be a strong collaborator with a willingness to go the extra mile. You will also be able to demonstrate: Experience of working with customers and acting on their feedback to deliver great customer service. Able to work together and communicate well with others. Sets high standards for themselves, with a focus on performance and excellence. Demonstrates a positive, proactive, and enthusiastic approach. Good level of IT skills and knowledge. Good oral and written communications. Good administration skills. Basic understanding of Health & Safety requirements & best practice. If this sounds like the role you have been looking for, we would like to hear from you, apply today. To find out more about the key responsibilities of this position and to ensure you meet the essential criteria, please review the role profile. Please apply with a CV and a covering letter detailing how you meet the essential criteria. TGPCVL
Recruitment Administrator Location: Gourock (Hybrid Working) Salary: Up to £28,000 per annum (pro rata) Hours: Temporary, Full-time, 38 hours per week (8:00am - 4:30pm) Contract: Minimum 2 months, with potential to be extendedWe are currently recruiting for an experienced and highly organised Recruitment Administrator to join a busy HR Recruitment team based in Gourock. This is an excellent opportunity for someone with strong administrative skills who enjoys working in a fast-paced environment and takes pride in delivering accurate, high-quality work.The RoleWorking as part of the Recruitment team, you will provide essential administrative support throughout the recruitment and onboarding process. The role involves managing a variety of manual processes, so accuracy, organisation and attention to detail are essential.Your responsibilities will include: Preparing contracts of employment. Supporting the onboarding process for new starters. Chasing outstanding documentation and information from candidates and hiring managers. Maintaining accurate recruitment records and systems. Providing general administrative support to the recruitment team. Managing a high volume of repetitive tasks while maintaining a high level of accuracy. About YouWe're looking for someone who: Has previous experience in an administrative role. Demonstrates excellent attention to detail and accuracy. Is organised and able to manage a busy workload. Can work efficiently under tight deadlines Is comfortable carrying out repetitive administrative tasks. Has good communication skills and is confident liaising with a range of stakeholders. Is proficient in Microsoft Office, particularly Outlook, Word and Excel. Working PatternThis is a hybrid role, offering the flexibility to work from home three days per week (Monday & Tuesday Office based, Wednesday - Friday working form home, with some flexibility required).Office location: Gourock.If you're an organised administrator who thrives in a busy environment and is looking for an opportunity to join a friendly recruitment team please apply below
Aug 02, 2026
Seasonal
Recruitment Administrator Location: Gourock (Hybrid Working) Salary: Up to £28,000 per annum (pro rata) Hours: Temporary, Full-time, 38 hours per week (8:00am - 4:30pm) Contract: Minimum 2 months, with potential to be extendedWe are currently recruiting for an experienced and highly organised Recruitment Administrator to join a busy HR Recruitment team based in Gourock. This is an excellent opportunity for someone with strong administrative skills who enjoys working in a fast-paced environment and takes pride in delivering accurate, high-quality work.The RoleWorking as part of the Recruitment team, you will provide essential administrative support throughout the recruitment and onboarding process. The role involves managing a variety of manual processes, so accuracy, organisation and attention to detail are essential.Your responsibilities will include: Preparing contracts of employment. Supporting the onboarding process for new starters. Chasing outstanding documentation and information from candidates and hiring managers. Maintaining accurate recruitment records and systems. Providing general administrative support to the recruitment team. Managing a high volume of repetitive tasks while maintaining a high level of accuracy. About YouWe're looking for someone who: Has previous experience in an administrative role. Demonstrates excellent attention to detail and accuracy. Is organised and able to manage a busy workload. Can work efficiently under tight deadlines Is comfortable carrying out repetitive administrative tasks. Has good communication skills and is confident liaising with a range of stakeholders. Is proficient in Microsoft Office, particularly Outlook, Word and Excel. Working PatternThis is a hybrid role, offering the flexibility to work from home three days per week (Monday & Tuesday Office based, Wednesday - Friday working form home, with some flexibility required).Office location: Gourock.If you're an organised administrator who thrives in a busy environment and is looking for an opportunity to join a friendly recruitment team please apply below
As a Data Centre Senior Construction Manager you will be a part of creative, efficient team tasked with tackling fascinating and challenging problems building and supporting the operations of Amazon owned data centres. Amazon Construction Managers are part of a fast-paced team delivering data centres for our Customers. Our data centres are industry leading examples of energy efficient, cost effective designs. The Data Centre Senior Construction Manager is ultimately responsible for the oversight and review of all disciplines including civil, structural, architectural electrical, mechanical, controls and commissioning. The Construction Manager will administer all construction contracts ensuring full compliance including all commercial elements. At Amazon we leverage unique opportunities presented to us by owning everything from the substation, to the server, and back to the cooling systems. We are diverse, upbeat, creative, team of engineers and managers working on a daily basis to develop innovative data centres for our Customers. Key job responsibilities The Data Centre Construction Manager will be responsible for: - Construction project management and oversight of construction related activities as they relate to new builds or general capital projects. This will include the ownership of the project scope, timeline, and budget. - Direct interface with construction general contractors during the bidding, award, execution, and project closeout/punch list phases. - Work with general contractors and vendors to deliver efficient and high quality project turn-overs. - Lead negotiations with general contractors and evaluate bids/proposals with detail and accuracy. - Creation of construction project scope and request for proposals. - Capital requests/financial analysis of construction work including change orders, purchase orders, and invoicing. - Construction project management for specific initiatives aimed at increasing the resiliency of our data centres. - Reviews of electrical and mechanical designs associated with the construction of new data centres or the optimisation of existing data centres. - Construction submittal review. - Construction project quality control including the creation of a commissioning plan and support of the commissioning process. - Recording and reporting key construction metrics to team members and management. - Drive teams to perform troubleshooting and root-cause failure analysis associated with equipment or electrical failures. - Role will be based on data centre sites in construction. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience in vendor management - Experience in a data center or other critical environment - Experience in data center engineering or operations - Experience with Microsoft Office including Outlook, Word, and Excel PREFERRED QUALIFICATIONS - Electrical or mechanical Journeyman License - operating engineering license such as DC II, DC III, or equivalent - Experience in construction or project management Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Aug 02, 2026
Full time
As a Data Centre Senior Construction Manager you will be a part of creative, efficient team tasked with tackling fascinating and challenging problems building and supporting the operations of Amazon owned data centres. Amazon Construction Managers are part of a fast-paced team delivering data centres for our Customers. Our data centres are industry leading examples of energy efficient, cost effective designs. The Data Centre Senior Construction Manager is ultimately responsible for the oversight and review of all disciplines including civil, structural, architectural electrical, mechanical, controls and commissioning. The Construction Manager will administer all construction contracts ensuring full compliance including all commercial elements. At Amazon we leverage unique opportunities presented to us by owning everything from the substation, to the server, and back to the cooling systems. We are diverse, upbeat, creative, team of engineers and managers working on a daily basis to develop innovative data centres for our Customers. Key job responsibilities The Data Centre Construction Manager will be responsible for: - Construction project management and oversight of construction related activities as they relate to new builds or general capital projects. This will include the ownership of the project scope, timeline, and budget. - Direct interface with construction general contractors during the bidding, award, execution, and project closeout/punch list phases. - Work with general contractors and vendors to deliver efficient and high quality project turn-overs. - Lead negotiations with general contractors and evaluate bids/proposals with detail and accuracy. - Creation of construction project scope and request for proposals. - Capital requests/financial analysis of construction work including change orders, purchase orders, and invoicing. - Construction project management for specific initiatives aimed at increasing the resiliency of our data centres. - Reviews of electrical and mechanical designs associated with the construction of new data centres or the optimisation of existing data centres. - Construction submittal review. - Construction project quality control including the creation of a commissioning plan and support of the commissioning process. - Recording and reporting key construction metrics to team members and management. - Drive teams to perform troubleshooting and root-cause failure analysis associated with equipment or electrical failures. - Role will be based on data centre sites in construction. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience in vendor management - Experience in a data center or other critical environment - Experience in data center engineering or operations - Experience with Microsoft Office including Outlook, Word, and Excel PREFERRED QUALIFICATIONS - Electrical or mechanical Journeyman License - operating engineering license such as DC II, DC III, or equivalent - Experience in construction or project management Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The Vacancy At Cafcass, we're recruiting Children's Social Workers who share our passion, commitment and ambition to facilitate positive outcomes for children involved in private and public law family court proceedings. Our Social Workers - professionally known as Family Court Advisers (FCAs) - play a vital role. You might work within Private Law team, where there is disagreement on the best arrangements for the welfare of the child(ren) involved), a Public Law team, where local authorities have raised serious welfare concerns, or a converged team covering both law types. Whatever the team you join, the underlying role is the same - to speak on behalf of children and young people to ensure their thoughts, wishes and feelings are not just understood but heard. As the only organisation that does this kind of work, FCAs can make recommendations leading to lasting change for children and families, which is why this it is responsibility we take seriously. And why we're committed to creating a safe, healthy and supportive environment for our colleagues to practice. What you'll be doing As a FCA at Cafcass, you will: Complete high quality assessments , engaging directly with children to understand their experiences, wishes and feelings - and ensure these are clearly and powerfully represented to the family court. Apply your expertise in risk assessment, analysis and mediation , advocating for solutions that place the child's safety, wellbeing and long term interests at the centre of decision making. Work with adults, local authorities, and a wide range of professionals to help resolve complex issues and influence better outcomes for children . Who we're looking for: We're looking for practitioners who are confident, curious, compassionate and committed to excellent social work practice. To join us, you'll need: A Social Work qualification is essential. Have the Right to Work in the UK (we don't sponsor people to work in the UK). Registered with Social Work England (or likely to be able to register quickly if practising outside England). Recent, relevant experience of working directly with children and families. It's desirable you'll have experience in family court proceedings , or knowledge of Private and/or Public Law. For applicants with limited post qualifying experience, relevant pre qualifying experience supporting children and families may be beneficial. Strong organisational skills, professional resilience and the ability to work independently while effectively managing a varied caseload. You can view the full job description in the vacancy documents . Where you'll work Our Social Workers work flexibly across multiple settings - including the office in Norwich and Ipswich , home, courts, schools and other appropriate, safe locations, and we ensure you have the technology to do this. The role will be covering Norfolk and Suffolk areas. Shared learning is very important to us, and we bring our teams together regularly, both remotely and in-person, for team meetings and group supervision, which creates space to connect with peers and managers, reflect on practice, and feel supported. You'll also have regular 1:1 time with your manager, especially during your induction, and again there will be a balance between doing this remotely and in-person, so you have opportunities to form in-person connections. If shortlisted, the hiring manager will be able to give you more insight into what a typical week or month might look like should you join us. How we support you As the largest employer of Children's Social Workers in England , we're uniquely placed to support your professional growth and wellbeing. At Cafcass, you'll benefit from: High quality equipment and technology to help you work efficiently and engage with families effectively. Access to specialist resources, guidance and training to strengthen your practice. A strong commitment to wellbeing, reflective supervision and healthy work-life balance . An inclusive environment that values diversity , encourages learning and constantly strives to improve outcomes for children, families and colleagues alike. You can find more about how we support our practitioners on our website, and we'll share more during the selection process. Next steps Below we have set out an indicative timetable we are hoping to work towards, although dates are subject to change. Closing date: 9th August 2026 Telephone interviews: 10th - 12th August 2026 Final Interview: TBC If you have any questions about the role or recruitment process, please contact . Before applying, we encourage you to read about our offer and pre employment checks . Any questions or concerns can be confidentially raised through your application. Successful applicants will complete several pre engagement checks, including a Disclosure and Barring Service (DBS) check. If any criminal offences are disclosed, we will conduct an individual assessment in line with the DBS code of practice and the Cafcass DBS policy . We look forward to receiving your application!
Aug 02, 2026
Full time
The Vacancy At Cafcass, we're recruiting Children's Social Workers who share our passion, commitment and ambition to facilitate positive outcomes for children involved in private and public law family court proceedings. Our Social Workers - professionally known as Family Court Advisers (FCAs) - play a vital role. You might work within Private Law team, where there is disagreement on the best arrangements for the welfare of the child(ren) involved), a Public Law team, where local authorities have raised serious welfare concerns, or a converged team covering both law types. Whatever the team you join, the underlying role is the same - to speak on behalf of children and young people to ensure their thoughts, wishes and feelings are not just understood but heard. As the only organisation that does this kind of work, FCAs can make recommendations leading to lasting change for children and families, which is why this it is responsibility we take seriously. And why we're committed to creating a safe, healthy and supportive environment for our colleagues to practice. What you'll be doing As a FCA at Cafcass, you will: Complete high quality assessments , engaging directly with children to understand their experiences, wishes and feelings - and ensure these are clearly and powerfully represented to the family court. Apply your expertise in risk assessment, analysis and mediation , advocating for solutions that place the child's safety, wellbeing and long term interests at the centre of decision making. Work with adults, local authorities, and a wide range of professionals to help resolve complex issues and influence better outcomes for children . Who we're looking for: We're looking for practitioners who are confident, curious, compassionate and committed to excellent social work practice. To join us, you'll need: A Social Work qualification is essential. Have the Right to Work in the UK (we don't sponsor people to work in the UK). Registered with Social Work England (or likely to be able to register quickly if practising outside England). Recent, relevant experience of working directly with children and families. It's desirable you'll have experience in family court proceedings , or knowledge of Private and/or Public Law. For applicants with limited post qualifying experience, relevant pre qualifying experience supporting children and families may be beneficial. Strong organisational skills, professional resilience and the ability to work independently while effectively managing a varied caseload. You can view the full job description in the vacancy documents . Where you'll work Our Social Workers work flexibly across multiple settings - including the office in Norwich and Ipswich , home, courts, schools and other appropriate, safe locations, and we ensure you have the technology to do this. The role will be covering Norfolk and Suffolk areas. Shared learning is very important to us, and we bring our teams together regularly, both remotely and in-person, for team meetings and group supervision, which creates space to connect with peers and managers, reflect on practice, and feel supported. You'll also have regular 1:1 time with your manager, especially during your induction, and again there will be a balance between doing this remotely and in-person, so you have opportunities to form in-person connections. If shortlisted, the hiring manager will be able to give you more insight into what a typical week or month might look like should you join us. How we support you As the largest employer of Children's Social Workers in England , we're uniquely placed to support your professional growth and wellbeing. At Cafcass, you'll benefit from: High quality equipment and technology to help you work efficiently and engage with families effectively. Access to specialist resources, guidance and training to strengthen your practice. A strong commitment to wellbeing, reflective supervision and healthy work-life balance . An inclusive environment that values diversity , encourages learning and constantly strives to improve outcomes for children, families and colleagues alike. You can find more about how we support our practitioners on our website, and we'll share more during the selection process. Next steps Below we have set out an indicative timetable we are hoping to work towards, although dates are subject to change. Closing date: 9th August 2026 Telephone interviews: 10th - 12th August 2026 Final Interview: TBC If you have any questions about the role or recruitment process, please contact . Before applying, we encourage you to read about our offer and pre employment checks . Any questions or concerns can be confidentially raised through your application. Successful applicants will complete several pre engagement checks, including a Disclosure and Barring Service (DBS) check. If any criminal offences are disclosed, we will conduct an individual assessment in line with the DBS code of practice and the Cafcass DBS policy . We look forward to receiving your application!
hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role. Job Description: Location: Farnborough, Hampshire, UK Employment Type: Permanent, Full-Time Security Clearance: Developed Vetting (DV) - Essential DXC Technology is seeking a highly skilled Master Scheduler to support delivery across a secure, high-profile client environment. This is a critical role responsible for developing, maintaining, and assuring integrated project and programme schedules, ensuring alignment across multiple workstreams, dependencies, and stakeholders. At DXC Technology, we are committed to creating an inclusive workplace where everyone can thrive. We actively encourage applications from neurodiverse individuals, women, and other underrepresented groups in technology. Job Description Lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single point of accountability for Service Desk performance, representing the function to senior leadership and client stakeholders. Reporting Line Reports to: Operational Service Management (OSM) Manager / IT Service Delivery Director Direct Reports: Service Desk Team Leads, Senior Service Desk Analysts, Service Desk Analysts Key Responsibilities Service Delivery & SLA Management Own end-to-end Service Desk operations, ensuring all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met or exceeded Monitor and report on service performance metrics including First Contact Resolution (FCR), Average Handle Time (AHT), Customer Satisfaction (CSAT), Net Promoter Score (NPS), abandonment rates, and ticket volumes Manage incident escalation processes to minimise business impact and ensure timely resolution Conduct regular service reviews with stakeholders, presenting performance data, trend analysis, and improvement plans Ensure accurate and timely production of daily, weekly, and monthly operational reports Manage service desk budgets, forecasting costs, and identifying cost optimisation opportunities Oversee vendor and third-party supplier relationships relevant to Service Desk tooling and services Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function ITIL Best Practice Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service Request Management Maintain and improve standard operating procedures (SOPs), work instructions, runbooks, and knowledge articles Drive adoption of ITIL processes across the team, ensuring consistent and repeatable service delivery Support Major Incident Management (MIM) and contribute to Problem Management activities to reduce repeat incidents Ensure effective Change Enablement awareness within the team to minimise change-related incidents Govern the Service Catalogue, ensuring offerings are current, clearly defined, and aligned to business needs Ensure compliance with Information Security Management policies and data protection regulations (e.g., GDPR) Customer Experience Champion a customer-first culture across the Service Desk team, embedding customer experience into every interaction Analyse customer feedback (CSAT/NPS) and implement targeted improvements based on insights Ensure professional, empathetic, and efficient communication at all customer touchpoints - phone, email, chat, portal, and walk-up Build and maintain strong relationships with key business stakeholders through regular engagement Act as the escalation point for customer complaints, ensuring swift and satisfactory resolution within agreed timeframes Design and implement customer journey mapping to identify pain points and optimise the support experience Develop and maintain a communication strategy for planned outages, service changes, and major incidents Establish and monitor Voice of the Customer (VoC) programmes to capture qualitative and quantitative feedback Continual Service Improvement (CSI) Identify, propose, and implement service improvements through data-driven analysis and trend identification Maintain a CSI register, tracking improvement initiatives from identification through to realisation of benefits Leverage automation, AI, and self-service opportunities to improve efficiency and user experience Conduct root cause analysis on SLA breaches and recurring issues, implementing corrective and preventive actions Benchmark service performance against industry standards and best practices (e.g., SDI, HDI benchmarks) Lead regular improvement workshops with the team to generate ideas and foster innovation Implement shift-left strategies to empower Level 1 resolution and reduce unnecessary escalations Track and report on improvement initiative ROI and business value delivered People Management & Development Lead, coach, and develop a team of Service Desk Analysts and Team Leads (typically 15-50+ staff) Manage workforce planning, shift scheduling, and resource allocation to meet demand across 24/7 or extended hours operations Conduct regular 1:1s, performance reviews, and personal development planning Foster a positive, high-performance team culture with clear accountability and recognition Identify training needs and ensure the team maintains relevant technical and ITIL certifications Manage recruitment, onboarding, and retention strategies to minimise attrition Implement quality assurance frameworks including call monitoring, ticket audits, and coaching programmes Promote diversity, inclusion, and wellbeing within the team Manage absence, performance issues, and disciplinary matters in line with HR policies Technology & Tooling Oversee the effective use and configuration of ITSM platforms Drive adoption of self-service portals, knowledge bases, and virtual agent/chatbot technologies Identify and implement automation opportunities (e.g., password resets, ticket routing, auto-categorisation) Ensure telephony/ACD systems are optimised for call routing, IVR, and reporting Collaborate with IT teams on tool enhancements, integrations, and upgrades Evaluate emerging technologies and make recommendations for adoption At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
Aug 02, 2026
Full time
hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role. Job Description: Location: Farnborough, Hampshire, UK Employment Type: Permanent, Full-Time Security Clearance: Developed Vetting (DV) - Essential DXC Technology is seeking a highly skilled Master Scheduler to support delivery across a secure, high-profile client environment. This is a critical role responsible for developing, maintaining, and assuring integrated project and programme schedules, ensuring alignment across multiple workstreams, dependencies, and stakeholders. At DXC Technology, we are committed to creating an inclusive workplace where everyone can thrive. We actively encourage applications from neurodiverse individuals, women, and other underrepresented groups in technology. Job Description Lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single point of accountability for Service Desk performance, representing the function to senior leadership and client stakeholders. Reporting Line Reports to: Operational Service Management (OSM) Manager / IT Service Delivery Director Direct Reports: Service Desk Team Leads, Senior Service Desk Analysts, Service Desk Analysts Key Responsibilities Service Delivery & SLA Management Own end-to-end Service Desk operations, ensuring all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met or exceeded Monitor and report on service performance metrics including First Contact Resolution (FCR), Average Handle Time (AHT), Customer Satisfaction (CSAT), Net Promoter Score (NPS), abandonment rates, and ticket volumes Manage incident escalation processes to minimise business impact and ensure timely resolution Conduct regular service reviews with stakeholders, presenting performance data, trend analysis, and improvement plans Ensure accurate and timely production of daily, weekly, and monthly operational reports Manage service desk budgets, forecasting costs, and identifying cost optimisation opportunities Oversee vendor and third-party supplier relationships relevant to Service Desk tooling and services Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function ITIL Best Practice Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service Request Management Maintain and improve standard operating procedures (SOPs), work instructions, runbooks, and knowledge articles Drive adoption of ITIL processes across the team, ensuring consistent and repeatable service delivery Support Major Incident Management (MIM) and contribute to Problem Management activities to reduce repeat incidents Ensure effective Change Enablement awareness within the team to minimise change-related incidents Govern the Service Catalogue, ensuring offerings are current, clearly defined, and aligned to business needs Ensure compliance with Information Security Management policies and data protection regulations (e.g., GDPR) Customer Experience Champion a customer-first culture across the Service Desk team, embedding customer experience into every interaction Analyse customer feedback (CSAT/NPS) and implement targeted improvements based on insights Ensure professional, empathetic, and efficient communication at all customer touchpoints - phone, email, chat, portal, and walk-up Build and maintain strong relationships with key business stakeholders through regular engagement Act as the escalation point for customer complaints, ensuring swift and satisfactory resolution within agreed timeframes Design and implement customer journey mapping to identify pain points and optimise the support experience Develop and maintain a communication strategy for planned outages, service changes, and major incidents Establish and monitor Voice of the Customer (VoC) programmes to capture qualitative and quantitative feedback Continual Service Improvement (CSI) Identify, propose, and implement service improvements through data-driven analysis and trend identification Maintain a CSI register, tracking improvement initiatives from identification through to realisation of benefits Leverage automation, AI, and self-service opportunities to improve efficiency and user experience Conduct root cause analysis on SLA breaches and recurring issues, implementing corrective and preventive actions Benchmark service performance against industry standards and best practices (e.g., SDI, HDI benchmarks) Lead regular improvement workshops with the team to generate ideas and foster innovation Implement shift-left strategies to empower Level 1 resolution and reduce unnecessary escalations Track and report on improvement initiative ROI and business value delivered People Management & Development Lead, coach, and develop a team of Service Desk Analysts and Team Leads (typically 15-50+ staff) Manage workforce planning, shift scheduling, and resource allocation to meet demand across 24/7 or extended hours operations Conduct regular 1:1s, performance reviews, and personal development planning Foster a positive, high-performance team culture with clear accountability and recognition Identify training needs and ensure the team maintains relevant technical and ITIL certifications Manage recruitment, onboarding, and retention strategies to minimise attrition Implement quality assurance frameworks including call monitoring, ticket audits, and coaching programmes Promote diversity, inclusion, and wellbeing within the team Manage absence, performance issues, and disciplinary matters in line with HR policies Technology & Tooling Oversee the effective use and configuration of ITSM platforms Drive adoption of self-service portals, knowledge bases, and virtual agent/chatbot technologies Identify and implement automation opportunities (e.g., password resets, ticket routing, auto-categorisation) Ensure telephony/ACD systems are optimised for call routing, IVR, and reporting Collaborate with IT teams on tool enhancements, integrations, and upgrades Evaluate emerging technologies and make recommendations for adoption At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
"Find your role" At Asda Opticians, there is nothing more important than the health and wellbeing of our customers, our priority is to always put them first by delivering high quality patient care and service. A typical day will involve completing eye examinations, contact lens and extended service examinations. You will be working alongside our Dispensing Optician Manager to support our colleagues with training, coaching and maintaining all our departmental standards. Due to our extended service contracts with the NHS, we're committed to delivering a wide range of care for the treatment and monitoring of eye conditions and will support you to gain any additional accreditations you may need to be able to deliver these services. At Asda, we are extremely passionate and committed to providing our Optometrists with all the training they will need to fulfil their role and enhance their skills. Not only do we have a fantastic CPD programme, but we also offer protected time to our Optometrists to complete further accreditations, funded by Asda. This ensures you have the full training package to meet the ever-changing eye care needs of our customers. It's all about developing and supporting you to reach your full potential. At Asda, we offer a range of professional development programmes. One optional opportunity for our GOC registered professionals is to supervise students - a rewarding way to support the next generation of optical professionals, while also enhancing your own skills and development. With in store, regional and home office teams you will be fully supported in all aspects of your role whether your query is clinical or service based there is always someone on hand to offer expert advice and support. Rota: Week 1: Wednesday & Saturday 09:00 - 17:25 (25 minute unpaid lunch) OR 9 - 17:50 (50 minute unpaid lunch) Week 2: Monday & Wednesday 09:00 - 17:25 (25 minute unpaid lunch) OR 9 - 17:50 (50 minute unpaid lunch) "Let's find out about you" We are seeking a dedicated Optometrist to join our dynamic team, committed to excellence in healthcare. We are looking for a skilled candidate who is eager to join us, contribute to our store's excellent service levels, and foster positive relationships within our team and the wider community. At Asda, it's all about the service and creating a memorable experience for our customers so you will be able use clinical skills and passion for your role to help achieve this. You'll be: A fully qualified optometrist registered with the GOC A registered performer with your NHS area team or health board MECs or WECs accredited (or willing to gain accreditation within 12 months of joining Asda - funded and supported by us) On track to meet the statutory points requirement for CPD Able to use your skills and passion for the role to deliver a memorable customer experience Passionate about developing new patient services and shaping the culture of the department When applying to any of our Optical positions, you must be registered with the General Optical Council (GOC) for the relevant professional role type you have applied for. Along with this, you'll be required to have evidence of Right To Work in the UK. Within the compliance process, we'll ask you to provide evidence of being on the NHS performer list for the nation you wish to work in, along with providing 2 clinical references. If applying in Wales, we'll ask you to provide evidence of your WECS accreditation & WGOS module accreditation. Everything you'll love You will also get an excellent benefits package including: Discretionary company bonus Company pension up to 7% matched 15% colleague discount in store and online. Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. Your professional indemnity insurance GOC fees paid CET package Flexible working patterns in accordance with 7 days opening Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves. Find your everything Apply here
Aug 02, 2026
Full time
"Find your role" At Asda Opticians, there is nothing more important than the health and wellbeing of our customers, our priority is to always put them first by delivering high quality patient care and service. A typical day will involve completing eye examinations, contact lens and extended service examinations. You will be working alongside our Dispensing Optician Manager to support our colleagues with training, coaching and maintaining all our departmental standards. Due to our extended service contracts with the NHS, we're committed to delivering a wide range of care for the treatment and monitoring of eye conditions and will support you to gain any additional accreditations you may need to be able to deliver these services. At Asda, we are extremely passionate and committed to providing our Optometrists with all the training they will need to fulfil their role and enhance their skills. Not only do we have a fantastic CPD programme, but we also offer protected time to our Optometrists to complete further accreditations, funded by Asda. This ensures you have the full training package to meet the ever-changing eye care needs of our customers. It's all about developing and supporting you to reach your full potential. At Asda, we offer a range of professional development programmes. One optional opportunity for our GOC registered professionals is to supervise students - a rewarding way to support the next generation of optical professionals, while also enhancing your own skills and development. With in store, regional and home office teams you will be fully supported in all aspects of your role whether your query is clinical or service based there is always someone on hand to offer expert advice and support. Rota: Week 1: Wednesday & Saturday 09:00 - 17:25 (25 minute unpaid lunch) OR 9 - 17:50 (50 minute unpaid lunch) Week 2: Monday & Wednesday 09:00 - 17:25 (25 minute unpaid lunch) OR 9 - 17:50 (50 minute unpaid lunch) "Let's find out about you" We are seeking a dedicated Optometrist to join our dynamic team, committed to excellence in healthcare. We are looking for a skilled candidate who is eager to join us, contribute to our store's excellent service levels, and foster positive relationships within our team and the wider community. At Asda, it's all about the service and creating a memorable experience for our customers so you will be able use clinical skills and passion for your role to help achieve this. You'll be: A fully qualified optometrist registered with the GOC A registered performer with your NHS area team or health board MECs or WECs accredited (or willing to gain accreditation within 12 months of joining Asda - funded and supported by us) On track to meet the statutory points requirement for CPD Able to use your skills and passion for the role to deliver a memorable customer experience Passionate about developing new patient services and shaping the culture of the department When applying to any of our Optical positions, you must be registered with the General Optical Council (GOC) for the relevant professional role type you have applied for. Along with this, you'll be required to have evidence of Right To Work in the UK. Within the compliance process, we'll ask you to provide evidence of being on the NHS performer list for the nation you wish to work in, along with providing 2 clinical references. If applying in Wales, we'll ask you to provide evidence of your WECS accreditation & WGOS module accreditation. Everything you'll love You will also get an excellent benefits package including: Discretionary company bonus Company pension up to 7% matched 15% colleague discount in store and online. Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. Your professional indemnity insurance GOC fees paid CET package Flexible working patterns in accordance with 7 days opening Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves. Find your everything Apply here
Job Location Weybridge Job Description Procter & Gamble (P&G) is a leading global consumer goods company, with Personal Health Care brands including Vicks, Pepto-Bismol, and Seven Seas. We are seeking a Qualified Person (QP) / Senior Quality Assurance Manager to lead quality and compliance activities across GMP, GDP and HACCP for food supplements and help safeguard consumer trust across our UK Person click apply for full job details
Aug 01, 2026
Full time
Job Location Weybridge Job Description Procter & Gamble (P&G) is a leading global consumer goods company, with Personal Health Care brands including Vicks, Pepto-Bismol, and Seven Seas. We are seeking a Qualified Person (QP) / Senior Quality Assurance Manager to lead quality and compliance activities across GMP, GDP and HACCP for food supplements and help safeguard consumer trust across our UK Person click apply for full job details
People Partner Salary: Competitive salary Benefits: Company share save scheme, Competitive matched pension contributions, Life insurance up to 4x salary Location: Elveden Park Royal, NW10 7SY Ways of Working: Site Based Hours of work: Monday - Friday / 08:30-17:00 Contract Type: Permanent Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our site in Park Royal, West London, spans three factories and a distribution centre. The site produces a variety of chilled ready meals, houmous dips, deli products, and savoury accompaniments, employing over 2,000 people in a fast-paced, high-volume environment. What you'll be doing In this busy and exciting role, you will work in partnership with senior leaders and line managers to deliver the People Plan, providing pragmatic HR support, driving engagement, strengthening leadership capability and ensuring effective people processes that support business performance. Role Accountabilities • Partner with leaders to diagnose people challenges, recommend solutions and support delivery of agreed actions • Provide expert guidance on employee relations, attendance management and complex people matters • Support ethical compliance activity including SEDEX audits, modern slavery requirements and internal audit readiness • Produce and analyse people data and reports to support leadership decision making • Work collaboratively with Centres of Expertise across HR operations, payroll, reward, talent acquisition and learning • Drive engagement initiatives, employee voice activity and delivery of the annual engagement survey action plans • Build effective relationships with unions, employee forums, wellbeing champions and temporary labour providers • Support reward processes including pay reviews and accurate HR system implementation • Strengthen workforce planning and talent pipelines for both hourly paid and salaried roles • Coach and develop managers to build capability, support organisational change and deliver performance and succession processes What we're looking for • Proven ability to build relationships, influence and challenge stakeholders effectively • Strong understanding of business priorities and how HR drives performance outcomes • Excellent communication skills with the ability to adapt approach to different audiences • Proactive, pragmatic and solutions-focused mindset • Ability to work to tight timescales within a fast-paced environment • Strong analytical capability with experience extracting and presenting people data • Experience delivering HR or people-focused projects through to completion • Strong organisational skills with excellent prioritisation and time management • Sound judgement with the ability to assess risk and escalate appropriately • High integrity with a passion for inclusion and championing a positive culture We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return • Competitive salary and job-related benefits • Holidays • Competitive matched pension contributions • Life insurance up to 4x salary • Company share save scheme • Greencore Qualifications • Exclusive Greencore employee discount platform • Access to a full Wellbeing Centre platform • Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career. "We reserve the right to close this advertisement before the stated closing date. Greencore and its recruitment partners never charge candidates any fees at any stage of the hiring process. Any request for payment relating to a job opportunity should be considered fraudulent.
Aug 01, 2026
Full time
People Partner Salary: Competitive salary Benefits: Company share save scheme, Competitive matched pension contributions, Life insurance up to 4x salary Location: Elveden Park Royal, NW10 7SY Ways of Working: Site Based Hours of work: Monday - Friday / 08:30-17:00 Contract Type: Permanent Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our site in Park Royal, West London, spans three factories and a distribution centre. The site produces a variety of chilled ready meals, houmous dips, deli products, and savoury accompaniments, employing over 2,000 people in a fast-paced, high-volume environment. What you'll be doing In this busy and exciting role, you will work in partnership with senior leaders and line managers to deliver the People Plan, providing pragmatic HR support, driving engagement, strengthening leadership capability and ensuring effective people processes that support business performance. Role Accountabilities • Partner with leaders to diagnose people challenges, recommend solutions and support delivery of agreed actions • Provide expert guidance on employee relations, attendance management and complex people matters • Support ethical compliance activity including SEDEX audits, modern slavery requirements and internal audit readiness • Produce and analyse people data and reports to support leadership decision making • Work collaboratively with Centres of Expertise across HR operations, payroll, reward, talent acquisition and learning • Drive engagement initiatives, employee voice activity and delivery of the annual engagement survey action plans • Build effective relationships with unions, employee forums, wellbeing champions and temporary labour providers • Support reward processes including pay reviews and accurate HR system implementation • Strengthen workforce planning and talent pipelines for both hourly paid and salaried roles • Coach and develop managers to build capability, support organisational change and deliver performance and succession processes What we're looking for • Proven ability to build relationships, influence and challenge stakeholders effectively • Strong understanding of business priorities and how HR drives performance outcomes • Excellent communication skills with the ability to adapt approach to different audiences • Proactive, pragmatic and solutions-focused mindset • Ability to work to tight timescales within a fast-paced environment • Strong analytical capability with experience extracting and presenting people data • Experience delivering HR or people-focused projects through to completion • Strong organisational skills with excellent prioritisation and time management • Sound judgement with the ability to assess risk and escalate appropriately • High integrity with a passion for inclusion and championing a positive culture We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return • Competitive salary and job-related benefits • Holidays • Competitive matched pension contributions • Life insurance up to 4x salary • Company share save scheme • Greencore Qualifications • Exclusive Greencore employee discount platform • Access to a full Wellbeing Centre platform • Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career. "We reserve the right to close this advertisement before the stated closing date. Greencore and its recruitment partners never charge candidates any fees at any stage of the hiring process. Any request for payment relating to a job opportunity should be considered fraudulent.
