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Are you an experienced housing professional with a strong background in temporary accommodation and homelessness services? We are seeking a proactive and motivated Temporary Accommodation Team Leader to lead a busy team delivering high-quality housing management services to homeless households living in temporary accommodation. Temporary Accommodation Team Leader Public Sector - Local Government Initial 6-month temporary assignment with potential for extension 36 hours per week, Monday to Friday £26.68 per hour PAYE / £35.48 per hour Umbrella Hybrid - 2 to 3 days per week in the office, with the remainder worked remotely ASAP Start The Role As Temporary Accommodation Team Leader, you will manage and support a team of Temporary Accommodation Officers, ensuring the effective management of temporary accommodation stock, tenancy sustainment, repairs, voids, and landlord relationships. You will play a key role in maintaining high service standards, improving performance, and ensuring compliance with housing legislation and health and safety requirements. You will also deputise for the Temporary Accommodation Manager when required and work closely with internal departments, accommodation providers, landlords, and partner agencies to deliver positive outcomes for residents. Key Responsibilities Lead, motivate and develop a team of Temporary Accommodation Officers. Oversee the management of temporary accommodation, including voids, lettings, repairs and compliance matters. Monitor landlord and accommodation provider performance, escalating issues where necessary. Manage complex tenancy, safeguarding, anti-social behaviour and homelessness cases. Respond to complaints, Member enquiries and other escalated casework. Drive service improvements and ensure performance targets are achieved. Support tenancy sustainment initiatives to help residents maintain accommodation and move into settled housing. About You To be successful in this role, you will have: Experience leading or supervising teams within temporary accommodation, homelessness, housing management or related services. Strong knowledge of homelessness and housing legislation, including the Housing Act and Homelessness Reduction Act. Experience managing landlord relationships and accommodation providers. Excellent communication, stakeholder management and problem-solving skills. A proven track record of delivering high-quality services and improving team performance. The ability to manage a demanding workload within a fast-paced environment. If you are passionate about supporting vulnerable residents and have the leadership skills to drive an effective temporary accommodation service, we would love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

The Role: We are seeking an experienced Senior Repairs Manager to lead the delivery, performance and continuous improvement of responsive repairs, voids, damp and mould, disrepair and maintenance services across a residential housing portfolio. This is a high-profile leadership role responsible for ensuring services are resident-focused, operationally effective, financially sustainable and delivered to the highest standards. You will lead teams, manage contractors and drive service excellence while ensuring compliance with regulatory and safety requirements. Key Responsibilities: Lead the delivery of responsive repairs services, ensuring works are completed within target timescales and quality standards. Drive performance improvements through effective monitoring of KPIs, customer satisfaction and service outcomes. Manage and develop in-house repairs teams and operational staff, promoting a culture of high performance and accountability. Oversee the delivery of void property programmes, reducing turnaround times and maximising letting performance. Lead the management of damp and mould cases, ensuring a proactive, resident-focused and risk-based approach. Manage disrepair cases, minimising legal risk and ensuring effective liaison with surveyors, contractors and legal representatives. Monitor contractor performance, ensuring compliance with service standards, KPIs and contractual obligations. Manage operational budgets and deliver value for money across repairs and maintenance services. Support emergency planning and incident response activities, including building safety issues where required. About You: To be successful in this role, you will have: Significant experience managing responsive repairs services within a social housing environment. Proven experience leading operational teams, contractors and Direct Labour Organisations (DLOs). Extensive knowledge of responsive repairs, voids, damp and mould, disrepair and housing maintenance services. Strong understanding of housing regulations, building safety requirements and Housing Ombudsman expectations. Experience managing budgets, performance frameworks and service improvement programmes. Excellent leadership, communication and stakeholder management skills. The ability to analyse complex performance data and implement effective solutions. Qualifications: Level 4 or Level 5 qualification (or equivalent experience) in Housing, Construction, Property Maintenance, Building Surveying, Asset Management or a related discipline. Management qualification such as ILM Level 5, CMI Level 5 or equivalent leadership qualification. IOSH Managing Safely, NEBOSH General Certificate or a similar Health & Safety qualification. Professional membership, or working towards membership, of the Chartered Institute of Housing (CIH) or Chartered Institute of Building (CIOB) would be advantageous. This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

An opportunity has arisen for a Supported Housing Service Manager / Supported Accommodation Manager to join a not-for-profit housing association providing affordable housing, supported accommodation, and community services. As a Supported Housing Service Manager / Supported Accommodation Manager , you will lead supported housing services, manage operational performance, and ensure customers receive safe, effective and person-centred support. This permanent role offers a salary range of £40,000 - £42,500 and benefits. Flexible working arrangements, including remote working and the option to work from other locations as required. You will be responsible for Lead and manage hostel and supported housing services, ensuring safe accommodation and positive outcomes. Manage, support and develop Team Leaders, Coordinators and Support Coaches. Promote trauma-informed, psychologically informed and person-centred approaches. Oversee tenancy sustainment, housing management, safeguarding and customer support. Monitor KPIs including occupancy, rent collection, arrears and service performance. Manage safeguarding, complaints and risk issues in line with policies and legislation. Build partnerships with local authorities, community organisations and external agencies. Identify and implement service improvements and operational efficiencies. Maintain accurate records, reports and performance monitoring. Manage budgets, income performance and financial controls. Participate in an on-call rota, responding to emergencies when required. What we are looking for Managed housing referrals, assessments and placements for supported housing, including individuals leaving prison and those with complex needs. Conducted tenancy sign-ups, housing inductions and voids checks, ensuring properties met required safety and compliance standards prior to occupation. Delivered key-working sessions and practical housing advice, supporting residents with budgeting, benefits and tenancy responsibilities. Identified early signs of tenancy breakdown and implemented preventative interventions, coordinating repairs with contractors and housing teams. Extensive management experience within supported housing, housing, social care or related services. Experience supporting vulnerable individuals to improve independence and wellbeing. Strong understanding of homelessness, housing support and related social challenges. Proven ability to lead, motivate and develop teams. Experience monitoring performance, improving services and ensuring compliance. Ability to analyse data and support service improvements. Well-developed emotional intelligence, empathy, resilience and professional boundaries. Experience producing reports, maintaining records and using IT systems. Full UK driving licence and access to a vehicle for work travel. What's on offer Competitive Salary Essential Car User Allowance plus mileage reimbursement. 33 days' annual leave including bank holidays, increasing with service. Option to buy or sell annual leave. Health Cash Plan (following probation). Employee Assistance Programme. Pension scheme. Life assurance. Personal accident cover. Staff benefits and shopping discounts. Flexible and supportive working environment. This is an excellent opportunity to join a respected organisation where you can develop your career while making a valuable contribution. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003. Similar titles: Hostel Service Manager, Supported Housing Service Manager, Supported Housing Manager, Housing Services Manager, Supported Accommodation Manager, Supported Accommodation Service Manager, Accommodation Services Manager, Housing Support Manager, Service Manager, Homelessness Services Manager, Supported Living Manager, Supported Living Service Manager, Tenancy Support Manager, Housing Operations Manager, Independent Living Services Manager, Housing Needs Manager, Housing Support Officer, Housing Service Officer or in a similar role.

Purpose of the Role Provide strategic and operational leadership for the responsive repairs and maintenance service, ensuring safe, compliant, customer-focused and cost-effective delivery across the housing portfolio while meeting contractual obligations with Barking & Dagenham Council. Key Responsibilities Strategic Leadership Lead the responsive repairs, voids and minor works service. Develop and implement the repairs strategy. Deliver continuous service improvement programmes. Drive a "Right First Time" culture. Operational Management Manage a large Direct Labour Organisation (DLO) together with specialist subcontractors. Ensure repairs are completed within contractual KPIs. Oversee emergency, responsive and follow-on repairs. Monitor productivity and workforce utilisation. Financial Management Manage multi-million-pound repairs budgets. Control cost per repair. Improve commercial performance. Monitor profitability and contract performance. Compliance Ensure statutory compliance relating to: Health & Safety Gas Safety Electrical Safety Fire Safety Asbestos Water Hygiene Building Safety legislation CDM Regulations Performance Management Lead performance against KPIs including: Right First Time Emergency response times Routine repair completion Resident satisfaction Complaints Disrepair claims Contractor performance Void turnaround times Customer Experience Improve tenant satisfaction. Reduce complaints. Lead responses to Ombudsman findings. Ensure vulnerable residents receive appropriate support. Contract Management Manage specialist contractors. Ensure value for money. Monitor SLAs and KPIs. Lead contract reviews and performance meetings. Leadership Lead, coach and develop operational managers. Create a high-performance culture. Workforce planning and succession planning. Drive employee engagement. Person Specification Essential Experience Senior leadership experience within social housing repairs. Managing responsive repairs and DLO services. Budget management (£20m+ desirable). Contractor and commercial management. Resident-focused service delivery. Leading organisational change. Excellent knowledge of Schedule of Rates. Technical Knowledge Housing Act Landlord & Tenant Act Building Safety Act 2022 Health & Safety at Work Act CDM Regulations Decent Homes Standard Social Housing Regulation Damp & Mould guidance Disrepair legislation Qualifications Degree (Building Surveying, Construction, Housing or Engineering) or equivalent experience. Professional membership (RICS, CIOB, CIH or equivalent desirable). IOSH or NEBOSH desirable.

The Senior Repairs Manager will oversee the effective delivery of property repairs and maintenance services, ensuring high standards and efficiency. This role is ideal for someone with a strong background in property management and a focus on operational excellence. Client Details Our client is a well-established social housing provider responsible for delivering housing and property services across a substantial residential portfolio. With a strong commitment to resident satisfaction, building safety, and service excellence, the organisation is investing in the continued improvement of its Property Services function. As a result, an exciting opportunity has arisen for an experienced Senior Repairs Manager to lead responsive repairs, voids, damp and mould, disrepair, contractor management, and direct labour operations. This is a high-profile leadership role offering the opportunity to influence service delivery, drive operational performance, and make a tangible difference to residents' homes and communities. Description Lead the delivery of responsive repairs services, ensuring works are completed safely, efficiently, and within agreed service standards. Manage and develop in-house maintenance and repairs teams to maximise productivity, performance, and customer satisfaction. Oversee the management and resolution of damp and mould cases, ensuring a proactive and resident-focused approach. Lead the operational management of disrepair cases, working closely with surveyors and legal representatives where required. Drive performance across voids management, reducing turnaround times and improving re-let outcomes. Monitor and improve KPI performance, customer satisfaction, backlog management, and work-in-progress levels. Manage repairs and maintenance contractors, ensuring compliance with contractual obligations, service standards, and value-for-money objectives. Oversee operational budgets and support effective financial management across repairs services. Develop and implement service improvement initiatives to enhance performance and resident experience. Support emergency response arrangements and major incident management where required. Produce and present operational performance reports to senior stakeholders. Build strong working relationships with residents, contractors, consultants, and internal teams. Promote a culture of accountability, collaboration, health and safety, and continuous improvement. Profile Significant experience managing responsive repairs services within a social housing environment. Experience leading operational teams, contractors, and frontline service delivery functions. Strong knowledge of repairs, maintenance, voids, damp and mould, and disrepair management. Experience managing budgets, operational performance, and service improvement programmes. Strong contractor and stakeholder management experience. Experience supporting audits, inspections, regulatory reviews, or assurance activities. Excellent communication and leadership skills. A customer-focused mindset with a passion for delivering quality housing services. Strong analytical, organisational, and problem-solving abilities. The ability to work effectively under pressure and manage competing priorities. Job Offer Salary of 64,938 - 68,460 Permanent leadership position Opportunity to manage a diverse repairs and maintenance operation Responsibility for responsive repairs, voids, damp & mould, disrepair, and contractor performance Significant stakeholder engagement across operational and senior leadership teams Opportunity to shape service improvements and drive operational excellence Supportive and collaborative working environment Ongoing professional development opportunities The chance to make a lasting impact on housing quality, resident satisfaction, and service performance

Operations Manager - Responsive Repairs (Stratford): £65,000 per annum Goodman Masson delighted to be partnering with Local Space , an ambitious and values-driven housing association, to recruit an exceptional Operations Manager Responsive Repairs . This is a fantastic opportunity to join an organisation that is genuinely making a difference by providing safe, high-quality homes for people experiencing homelessness across London and Essex. Reporting directly to the Head of Asset Delivery, this is a pivotal leadership role with responsibility for shaping and driving the delivery of responsive repairs across a diverse housing portfolio. You'll lead the operational performance of Responsive Repairs, Voids, Legal Disrepair & Insurance, and Healthy Homes, ensuring services are efficient, compliant, customer-focused and deliver outstanding outcomes for residents. This is far more than a traditional repairs management role. You'll have the opportunity to influence strategy, lead service transformation, and play a key role in ensuring the organisation remains at the forefront of regulatory compliance, particularly around damp and mould management and Awaab's Law. Working closely with senior leadership, you'll provide assurance to the Executive Team and Board while driving continuous improvement, operational excellence and value for money. Leading a team of experienced Contracts Surveyors and Asset Delivery Officers, you'll oversee contractor performance, manage significant operational budgets, mitigate legal disrepair and insurance risks, and use data and performance insight to enhance service delivery. You'll also champion an exceptional customer experience, ensuring residents receive a responsive, high-quality repairs service that helps them feel safe and secure in their homes. This role would suit an experienced operational leader from a housing association, local authority or wider social housing environment who has a strong background in responsive repairs, contract management and service improvement. You'll be someone who enjoys leading high-performing teams, thrives on driving change and is passionate about delivering services that genuinely improve people's lives. Local Space is entering an exciting period of growth and transformation, underpinned by a strong social purpose and an ambitious corporate strategy. Their culture is built around collaboration, accountability and continuous improvement, making this an outstanding opportunity for someone looking to step into a highly influential leadership role where they can make a tangible impact on both residents and the wider organisation. If you're looking for a role that combines operational leadership, strategic influence and genuine social purpose, or know someone who is, I'd love to speak with you. Get in touch: +(phone number removed) (url removed)

Annual salary: up to £61,505.01 Contract Manager (Empty Homes / Voids) Location: Dartford Salary: £61,505 per annum Hours: 42.5 hours per week Fulltime - permanent Monday - Friday "A desire to make a positive difference wherever we operate has always been at the heart of our business. It was over 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are a truly national company". Role Criteria Management of all aspects of operational and commercial delivery, overall contract performance in line with contractual commitments and agreed company & client protocols. Managing works to programme time frames, producing project Ensure compliancy and adherence to health & safety regulations, Mears standard operating procedures Mears values and quality assurance accreditations. Demonstrate, maintain and monitor the company's commitment to best practice with legislation, codes of practice & good working practices relevant to all work activities End-to-end management of Void repairs Line management of four supervisors, including performance reviews, one-to-ones, and daily briefings Oversight of KPIs, reporting, and service delivery standards Handling client queries and managing resident complaints effectively Supporting and engaging operatives and branch teams to achieve high-quality outcomes What we're looking for Line Management experience Experience in Voids Line management experience Proven Skills & Knowledge in the following: Interpersonal and communication. People management with ability to lead & mentor others. Strong customer focus. Problem solving & results orientated. Planning and organisational. Decisive decision making. Ability to negotiate and influence. IT literate with confident oral and written communication skills. Sector H&S regulations Proven track record of capital / programmed works management & delivery. Proven track record of commercial and performance management. Ability to manage multiple sites & contracts. Proven track record of working in a customer focused environment. Experience of contract/project management including: Motivating & inspiring a diverse workforce. Building & maintaining a strong control environment incorporating business governance, risk management processes (registers and BCP) and adherence to Scheme of Delegated Authority (SODA). What we offer 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Laura Bourne url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Operations Manager - Voids, Investment, Neighbourhood Services & Gas Kidderminster, Worcestershire (Hybrid Working) Circa 54,542 plus 5% Car Allowance At the heart of this role is a commitment to delivering excellent services that make a real difference to our customers' homes, safety and wellbeing. We're looking for an experienced Operations Manager to lead our Voids, Investment, Neighbourhood Services and Gas functions within Property Care. You'll play a pivotal role in ensuring customers receive safe, high-quality and responsive services, from preparing homes for new tenants and delivering planned improvements, to maintaining compliance and supporting thriving neighbourhoods. Working collaboratively with colleagues, contractors and partners, you'll champion a customer-first culture, driving service excellence, continuous improvement and positive outcomes for the communities we serve. You'll also be an ambassador for our RESPECT values, ensuring they're reflected in every decision, interaction and service we deliver. Key Responsibilities Lead, inspire and develop teams to deliver outstanding customer-focused services. Ensure customers receive safe, high-quality and value-for-money services across voids, planned investment, neighbourhood and gas programmes. Champion the customer voice, using feedback and insight to improve services and enhance customer satisfaction. Manage contractor and partner performance, ensuring work is delivered to high standards, on time and with customers at the centre. Monitor budgets, service performance and customer outcomes to drive continuous improvement. Ensure full compliance with health and safety, legislative and regulatory requirements, keeping customer safety as a priority. Build positive and productive relationships with customers, colleagues, contractors and stakeholders. Promote innovation and service improvements that enhance the customer experience and deliver efficient, effective services. Produce performance reports and contribute to the strategic development of services. Lead by example, embedding our RESPECT values and fostering a culture of accountability, collaboration and continuous learning. About You You'll be an experienced operational leader who is passionate about delivering excellent services and improving outcomes for customers. You'll have: Significant experience managing property maintenance, repairs, compliance or housing services. Strong leadership and people management skills, with the ability to motivate and develop high-performing teams. Experience managing contractors and service delivery partners to achieve excellent customer outcomes. Excellent communication, organisational and problem-solving skills. A genuine commitment to customer service, quality and continuous improvement. The ability to balance operational performance, compliance requirements and customer needs. Knowledge of housing maintenance and the NHF Schedule of Rates. A NEBOSH qualification or HNC/HND (or equivalent) in a relevant discipline. A full UK driving licence and flexibility to participate in an out-of-hours management rota. Why Join Us? This is an opportunity to lead services that have a direct impact on customers' lives, homes and communities. If you're passionate about putting customers first, living our RESPECT values and leading teams to deliver safe, reliable and high-quality services, we'd love to hear from you.

A place to make things happen Salary: £46,620 per annum (includes regional uplift and car allowance)Location: Hybrid, Camberley & surrounding areas with occasional travel to Ashford, Kent.Permanent, 35 hours per week, Monday - Friday 9am to 5pm plus on call as required. We believe everyone should have a safe and affordable place to call home. It's this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time. About the role As a Maintenance Surveyor, you'll deliver repairs and voids maintenance services for properties in your allocated patch, collaborating with our teams and contractors to provide our customers with high-quality, timely repairs. Your proactive approach and commitment to excellence will inspire others and make sure our property services are constantly improving. The role is a mixture of site visits and desk-based work. You'll visit customer homes to understand their repairs needs, using your expert knowledge of the make-up of domestic buildings, HHSRS and schedule of rates to qualify repairs. You'll raise the repairs on our bespoke Housing Management System and update the customer account through to the completion of the works. You'll also uphold our Empty Homes (Voids) standard to deliver first-class quality homes in a timely manner.In line with Awaab's Law, you'll play a key role in identifying and addressing hazards such as damp and mould promptly and effectively, ensuring that health-related repairs are not delayed. Your understanding of housing disrepair will be essential in ensuring compliance, protecting customer wellbeing, and reducing risk.Through your collaboration with contractors, housing teams, and internal colleagues, you'll help improve service efficiency, enhance customer experiences, and contribute to Accent's mission of providing quality homes and services. Salary The spot salary for the Maintenance Surveyor post is £42,009 per annum for applicants who fully meet the requirements of the post. If you're still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.You'll also receive an 8% regional uplift of £3,361 per annum. Plus an additional essential user car allowance starting at £1,250 per annum. About you You should have a HNC in Building (or an equivalent qualification) or experience in maintenance and construction, an understanding of building design, building fabrics and associated lifecycles, plus a strong understanding of contract performance and budget management. You'll have a strong customer focus, great communication skills, an ability to interpret building legislation and use operational software for property management. As you'll be travelling around our different sites, you'll also need a full UK driving licence and access to a vehicle Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A Teams interview with the hiring manager. You'll learn more about the role and team, and we'll get to know you - your experience, goals, and what you bring.Planned date: Tuesday 21st July via Teams Stage 2: A Place to Show Your Strengths A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Congruity Questionnaire in advance.Planned date: Wednesday 29th July at our Camberley office.We aim to make the process clear, supportive, and genuinely valuable - a place where you feel informed and confident at every step. A place to build a future We've got big ambitions and we're looking for people who want to grow with us. Here, you'll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.And because we believe great work deserves great rewards, here's what you can look forward to:Generous time off - 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.Health & wellbeing support - Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.Financial perks - Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.Future-focused benefits - Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.Family-friendly policies - Enhanced parental leave, flexible working options, and support for work-life balance.Career development - From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more - we'll help you grow and succeed.This is more than a job - it's a place where you can make an impact, feel valued, and be rewarded for what you do. We're Committed to Inclusion We believe diversity makes us stronger and we're committed to creating a place where everyone feels valued, respected, and able to thrive.Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know - we'll make it happen.Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.REF-

Annual salary: up to £48,526.00 Job Posting Advert Contract Manager (Repairs/Voids) Location:Evesham Salary: £48,526.00 plus car allowance Contract Start Date:July 2026 Contract Type:Full-time, Permanent Join us on our new, exciting contract Mears Group is preparing to mobilise a new long-term social housing repairs and maintenance partnership across the wider Midlands region. Delivering housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract will include responsive repairs, plannedmaintenanceand property services with a strong focus on customer service,qualityand community investment. Due to upcoming mobilisation activity, we are looking for experienced Service/Contract Managersacross South Worcestershire, North Gloucestershire, and surrounding areas. Role Responsibilities: Management of all aspects of operational and commercial delivery for responsive repairs and voids programmes, ensuring overall contract performance aligns with contractual commitments and agreed company and client protocols, whilst delivering works within agreed response and turnaround times Ensure compliancy and adherence to health & safety regulations, Mears standard operating procedures, Mears values, and quality assurance accreditations. Demonstrate, maintain, and monitor the company's commitment to best practice, legislation, codes of practice, and good working practices relevant to all work activities End-to-end management of responsive repairs, void properties, and high-risk properties across a range of occupied and unoccupied homes Line management of supervisors, including performance reviews, one-to-ones, and daily briefings Oversight of KPIs, reporting, void turnaround performance, and service delivery standards across repairs and voids activities Handling client queries and managing resident complaints effectively throughout repairs and voids delivery Supporting and engaging operatives and branch teams to achieve high-quality repairs and voids outcomes Key Criteria: Experience managing responsive repairs and/or voids contracts within the social housing sector Experience in budget management Experience in performance reporting and KPI management Experience in people management Ability to provide evidence of contract performance, service delivery, and operational efficiency Workable technical knowledge of social housing repairs, voids, and maintenance Full valid driving licence Benefits 25 days annual leave plus bank holidays Enhanced Pension Private medical care Car Allowance Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more. Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Joe Monger url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Contracts Manager Responsive Repairs Location: Yeovil (Hybrid 3 4 days office/site based) Salary: Up to £58,000 + Benefits We are recruiting for an experienced Contracts Manager to join a leading property services contractor delivering a long-term social housing framework. This is a fantastic opportunity for someone with a strong background in Responsive Repairs to take responsibility for the operational and commercial performance of a busy social housing contract. You'll oversee the delivery of responsive repairs, voids, damp & mould, disrepair, and aids & adaptations, ensuring excellent customer service while achieving contractual KPIs. Managing a team of 4 Responsive Repairs & Voids Supervisors, you'll oversee approximately 65 responsive repair jobs per day and 12 void properties per week. You'll work closely with operational and commercial teams to reduce WIP, improve performance, manage subcontractors, and build strong client relationships. About You Minimum 5 years' experience working for a main contractor. Essential experience managing Responsive Repairs within Social Housing. Strong operational and commercial management experience. Experience leading supervisors, direct labour, and subcontractors. Good understanding of KPIs, WIP management, SOPs, PPP, CDM and CPP. Strong leadership, communication, and data analysis skills. Full UK driving licence. In return, you'll join a well-established contractor offering a long-term framework, hybrid working, a supportive team environment, and genuine opportunities for career progression. INDJF

Contract Manager Social Housing Responsive Maintenance Full-time Permanent Thame, Oxfordshire Contract Manager job in Thame leading the delivery of responsive maintenance services across multiple social housing workstreams, offering the opportunity to join a well-established contractor delivering essential repairs and maintenance services to residential properties. The Role This is an excellent opportunity for an experienced Contract Manager to join a leading contractor delivering responsive maintenance services within the social housing sector. Reporting into senior leadership, the successful candidate will take full operational responsibility for a portfolio of social housing contracts, overseeing multiple workstreams including responsive repairs, voids, disrepair, and planned maintenance . The role will involve managing operational teams, supervisors, subcontractors, and client relationships to ensure excellent service delivery, KPI performance, and contractual compliance. This is an office-based role in Thame , with the opportunity to work from home one day per week once established within the business. Key Responsibilities Take full responsibility for the successful delivery of multiple responsive maintenance workstreams, including repairs, voids, and disrepair Lead and manage operational teams, supervisors, subcontractors, and supply chain partners Build and maintain strong relationships with clients, residents, and key stakeholders Ensure contracts consistently achieve KPI, SLA, and customer satisfaction targets Oversee programme delivery, resource planning, and operational performance across multiple contracts Ensure works are delivered safely, on time, within budget, and in accordance with contractual obligations Apply and manage works in line with National Federation Schedule of Rates (Nat Fed SORs) Monitor financial performance, productivity, and commercial outcomes alongside the commercial team Chair client meetings, operational reviews, and performance meetings Drive continuous improvement, compliance, and high standards of health & safety across all operations Mentor and develop operational teams to maximise performance and service delivery Requirements Previous experience working as a Contract Manager within social housing responsive maintenance Proven experience managing multiple workstreams including responsive repairs, voids, disrepair, and maintenance contracts Strong working knowledge of National Federation Schedule of Rates (Nat Fed SORs) Experience managing operational teams across high-volume maintenance contracts Excellent client management and stakeholder engagement skills Strong commercial awareness and experience managing contract performance Excellent leadership, organisational, and communication skills Full UK driving licence Package & Benefits Up to £60,000 per annum DOE 26 days annual leave Permanent position Office-based in Thame with 1 day per week working from home once probation is passed Long-term career progression with a leading social housing contractor Immediate start available This Contract Manager role in Thame offers the opportunity to join a well-established contractor delivering essential responsive maintenance services across social housing, taking ownership of multiple workstreams while working with a supportive and experienced operational team. Apply now through Skilled Careers to be considered for this opportunity.

Contracts Manager - Responsive Repairs & Voids Location: Yeovil office, covering Bristol, Dorset, Gloucestershire, Hampshire, Somerset and Wiltshire Working Hours: Monday to Friday, 39 hours per week The Role Our client is seeking an experienced Contracts Manager to manage the delivery of responsive repairs and void works within a Social Housing environment. This is an excellent opportunity to join a well-established organisation where you can make a real impact on service delivery, customer satisfaction, and team performance. You will lead a team of Site Managers, ensuring contracts are delivered safely, efficiently, and to a high standard. You will oversee responsive repairs and void works, ensuring programmes are delivered on time, within budget, and with a strong focus on quality, compliance, and Health & Safety. The successful candidate will be client-facing and have extensive experience managing responsive repairs and voids within Social Housing. The team currently delivers approximately 65 responsive repairs per day and 12 void properties per week , providing a varied role with the opportunity to make a significant impact. You will also support continuous improvement, build strong relationships with customers and stakeholders, and help deliver social value within the communities served. What's in it for you? Attractive salary and benefits package 27 days annual leave plus bank holidays, with the option to buy or sell holidays Pension scheme with employer contributions Company car or car allowance Healthcare benefits High street, retail and way of life discounts Paid volunteering opportunities Long service awards Additional employee benefits Key Responsibilities As Contracts Manager, you will: Lead and support Site Managers, subcontractors, and operational teams Ensure contracts are delivered safely, efficiently, and to client expectations Monitor progress, costs, quality, and programme performance Ensure contract documentation and reports are completed accurately and on time Attend client meetings to review performance and future works planning Maintain strong client relationships Monitor KPIs, work in progress, and operational performance Ensure compliance with Health & Safety, quality, and contractual requirements About You You will be an experienced Contracts Manager with a background delivering responsive repairs and void works within Social Housing. You will have experience managing internal and external works, leading teams, and delivering high-quality services for customers and clients. Ideally, you will hold SMSTS or an equivalent qualification/NVQ . If this has expired, support will be available to renew it. Your experience, knowledge, and ability to successfully manage contracts are key. You will be: Experienced in responsive repairs and void contracts A confident communicator with strong stakeholder management skills Commercially aware and focused on delivery A proactive team leader who can motivate and support others Organised and solutions-focused You will also need: A full UK driving licence, as travel to sites will be required The ability to successfully complete a DBS check About the Organisation Our client is a respected provider of property maintenance and refurbishment services, delivering quality solutions across the UK. With a strong focus on customer service, operational excellence, and developing its people, the organisation works closely with clients and communities to improve homes and living environments. They are committed to creating an inclusive workplace where employees are supported, valued, and encouraged to develop their careers. Applications are welcomed from candidates who can demonstrate the right skills, experience, and potential, even if they do not meet every requirement listed.

Are you an experienced housing professional with a strong background in temporary accommodation and homelessness services? We are seeking a proactive and motivated Temporary Accommodation Team Leader to lead a busy team delivering high-quality housing management services to homeless households living in temporary accommodation. Temporary Accommodation Team Leader Public Sector - Local Government Initial 6-month temporary assignment with potential for extension 36 hours per week, Monday to Friday 26.68 per hour PAYE / 35.48 per hour Umbrella Hybrid - 2 to 3 days per week in the office, with the remainder worked remotely ASAP Start The Role As Temporary Accommodation Team Leader, you will manage and support a team of Temporary Accommodation Officers, ensuring the effective management of temporary accommodation stock, tenancy sustainment, repairs, voids, and landlord relationships. You will play a key role in maintaining high service standards, improving performance, and ensuring compliance with housing legislation and health and safety requirements. You will also deputise for the Temporary Accommodation Manager when required and work closely with internal departments, accommodation providers, landlords, and partner agencies to deliver positive outcomes for residents. Key Responsibilities Lead, motivate and develop a team of Temporary Accommodation Officers. Oversee the management of temporary accommodation, including voids, lettings, repairs and compliance matters. Monitor landlord and accommodation provider performance, escalating issues where necessary. Manage complex tenancy, safeguarding, anti-social behaviour and homelessness cases. Respond to complaints, Member enquiries and other escalated casework. Drive service improvements and ensure performance targets are achieved. Support tenancy sustainment initiatives to help residents maintain accommodation and move into settled housing. About You To be successful in this role, you will have: Experience leading or supervising teams within temporary accommodation, homelessness, housing management or related services. Strong knowledge of homelessness and housing legislation, including the Housing Act and Homelessness Reduction Act. Experience managing landlord relationships and accommodation providers. Excellent communication, stakeholder management and problem-solving skills. A proven track record of delivering high-quality services and improving team performance. The ability to manage a demanding workload within a fast-paced environment. If you are passionate about supporting vulnerable residents and have the leadership skills to drive an effective temporary accommodation service, we would love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Contract Manager - Social Housing Repairs, Voids & Disrepair Location: Thame (Office Based) Salary: 60,000 per annum Contract: Permanent Start Date: Immediate Start Available Contract Manager - Social Housing Are you an experienced Contract Manager looking for your next challenge within the social housing sector? We're working with a well-established and growing contractor that is looking to appoint a driven and commercially focused Contract Manager to oversee a portfolio of responsive repairs, voids and disrepair works. Based full-time from the company's office in Thame, you'll play a key role in ensuring operational excellence, contractual compliance and exceptional service delivery across multiple housing contracts. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys leading high-performing teams while building strong client relationships. The Role As Contract Manager, you will have overall responsibility for the successful delivery of repairs, voids and disrepair contracts, ensuring projects are delivered safely, efficiently, on time and within budget. Your responsibilities will include: Managing the day-to-day operational delivery of responsive repairs, voids and disrepair contracts. Leading, motivating and developing operational teams, including supervisors, administrators and subcontractors. Building and maintaining strong relationships with local authority and housing association clients. Monitoring contract performance against KPIs, SLAs and client expectations. Managing budgets, cost control and commercial performance to maximise profitability. Overseeing health and safety compliance, ensuring all works are delivered in line with legislation and company standards. Reviewing operational performance, identifying improvements and implementing best practice. Managing subcontractor performance and ensuring quality standards are consistently achieved. Producing operational reports and attending client review meetings. Supporting business growth by identifying opportunities for service improvements and contract development. About You We're keen to speak with experienced Contract Managers who have a proven track record within the social housing maintenance sector. You'll ideally have: Significant experience managing responsive repairs, voids and disrepair contracts. Strong knowledge of social housing maintenance and property services. Experience managing operational teams and driving performance. Excellent commercial awareness with strong budget management skills. A customer-focused approach with exceptional client relationship management skills. Sound understanding of health and safety legislation and compliance. Strong organisational and problem-solving abilities. Excellent communication and leadership skills. Full UK driving licence. What's on Offer? Salary of 60,000 per annum Permanent, full-time position Immediate start available Office-based role in Thame 26 days annual leave plus bank holidays Supportive and collaborative working environment Opportunity to join a growing and reputable business Career progression and long-term development opportunities Apply Today If you're an experienced Contract Manager with a background in social housing repairs, voids and disrepair and you're looking to join a business that values quality, accountability and customer service, we'd love to hear from you. Apply today for immediate consideration.

Operations Director Location: London & Southeast Salary: Up to 130,000 + Car / Travel Allowance Company: Tier 1 Maintenance Contractor Sector: Social Housing - Responsive Repairs & Voids The Role Regen Solutions is currently working with one of the sector's fastest-growing maintenance contractors in their search for a high-performing Operations Director . Driven by recent framework wins and rapid regional expansion, they are scaling their senior leadership team. They are seeking an experienced Operations Director to take full operational and commercial responsibility for 30m- 50m worth of social housing repairs and maintenance contracts . All contracts will be based across the Southeast , focusing primarily on responsive repairs, emergency maintenance, and void property refurbishments, damp & mould / disrepair for local authority and housing association clients. Reporting directly to the Managing Director and working alongside the Commercial Director, you will lead a large operational framework including Operations Managers, Contract Managers, Supervisors, and direct labour/subcontractor workforces. Key Responsibilities & Requirements Contract Delivery: Strategic leadership across day-to-day responsive repairs, voids, and minor works contracts, ensuring KPIs, SLAs, and customer satisfaction targets are consistently hit. Commercial Acumen: Full P&L responsibility, overseeing cash flow, cost management, and operational profitability alongside the commercial team. Client Relationships: Act as the key executive contact for housing associations and local authority clients, building long-term partnerships and managing framework performance. Safety & Quality: Drive a zero-harm, work-safe culture and maintain high standards of Health & Safety, compliance, and quality across all contracts. Leadership & Team Management: Direct and mentor a multi-tiered operational team, fostering a high-performance, collaborative culture. Planning & Reporting: Produce and present detailed progress and performance reports to the Board and client stakeholders. Technical Proficiency: Strong IT skills (MS Office, MS Project) with the ability to review operational schedules, programs, and resource planning. Candidate Profile Proven experience operating at a senior operational level within the social housing responsive repairs / voids sector. Demonstrable track record of managing multi-site contracts valued at 30m+. Exceptional leadership, communication, and client-facing skills. A flexible, proactive "can-do" attitude with a commitment to team success. Summary Title: Operations Director Location: Southeast / London Salary: Up to 130,000 + Package Sector: Social Housing Repairs & Maintenance This is an exceptional opportunity to join one of the sector's fastest-growing contractors and play a pivotal role in shaping their operational delivery across the Southeast. Operations Director Location: London & Southeast Salary: Up to 130,000 + Car / Travel Allowance Company: Tier 1 Maintenance Contractor Sector: Social Housing - Responsive Repairs & Voids

Regional Commercial Manager 100,000 - 110,000 per annum + Package Southeast England (Hybrid Agile with travel across regional contracts) Reactive Repairs, Voids, Damp & Mould, Legal Disrepair, & Planned Works 50m Annual Turnover Business Unit Reporting to Commercial Director The Opportunity: Regen Solutions are representing a rapidly expanding, market-leading Tier 1 Main Contractor with an exceptional reputation for operational delivery, innovation, and sustainable growth across the UK built environment. As their social housing and property services division continues its steep growth trajectory, they are securing high-value, long-term frameworks with top-tier Registered Providers and Local Authorities across the Southeast. To support this rapid expansion, they are seeking an ambitious, high-performing Regional Commercial Manager to take end-to-end commercial ownership of a dynamic 50m regional portfolio spanning the Southeast of England. The Role: As a senior commercial leader in our regional executive structure, you will hold ultimate commercial accountability for a diverse mix of term-service contracts across the Southeast. Your remit will cover high-volume reactive maintenance, void turnarounds, damp & mould remediation strategies, legal disrepair claims, and planned capital upgrades . You will lead, build, and scale a multi-disciplinary commercial team while driving margin growth, optimising commercial risk, and ensuring best practice delivery across all contract streams in a fast-paced environment. Key Responsibilities: Commercial Leadership & Team Scale: Lead, mentor, and grow a regional team of Managing, Senior, and Quantity Surveyors across the Southeast, fostering a high-performance, accountable commercial culture. Full P&L Accountancy ( 50m): Deliver rigorous financial management, including accurate CVR (Cost Value Reconciliation) reporting, WIP management, cash-flow optimisation, and profit-margin enhancement across all active regional schemes. Multi-Work stream Governance: Oversee complex pricing and valuation models tailored to high-volume/low-value reactive repairs (NHF SORs, target cost, open-book) alongside planned work programs and specialist remediation scopes. Southeast Client Partnerships: Serve as the primary senior commercial contact for Director-level stakeholders across Southeast housing associations and local authorities, ensuring collaborative partnerships, smooth pain/gain mechanisms, and successful annual indexation negotiations. Strategic Procurement & Supply Chain: Direct regional supply chain strategies across the Southeast to ensure competitive pricing, sustainable subcontractor capacity, and strict alignment with Tier 1 quality and safety standards. Work Winning & Growth: Collaborate closely with our Bid and Pre-Construction teams on strategic Southeast tenders, leveraging regional cost insights to win profitable new business and scale the portfolio beyond 50m. What We Are Looking For: Tier 1 / Major Contractor Experience: Proven track record as a Commercial Manager or Regional Commercial Manager overseeing 30m- 50m+ portfolios within a large-scale Main Contractor or Specialist Service Provider. Social Housing Expertise: Deep commercial fluency in social housing maintenance contracts (M3NHF, JCT, NEC3/4, TPC2005/TAC-1) across reactive repairs, voids, and planned works. Regional Mobility: Willingness and ability to travel across contracts and regional hubs in the Southeast of England. Specialist Risk Knowledge: High level of competence in managing commercial risk and scope management around legal disrepair, damp, and mould. Strategic & Financial Acumen: Advanced financial modelling, negotiation skills, and a strong track record of driving margin improvements across high-volume contracts. Qualifications: Degree in Quantity Surveying, Commercial Management, or equivalent. Professional chartership ( MRICS or MCIOB ) is highly desirable. Reward Package Base Salary: 100,000 - 110,000 per annum Car Allowance / Executive Company Vehicle High-Yield Annual Bonus Scheme (Performance-related) Executive Pension Contribution & Private Family Healthcare 26+ Days Annual Leave + Bank Holidays Flexible / Hybrid working structure balanced with Southeast regional coverage Accelerated career path to Commercial Director as our Southeast footprint continues to scale How to Apply Ready to lead a 50m commercial region for a top-tier main contractor? Submit your CV along with a summary of your commercial experience managing multi-work stream social housing portfolios in the UK. Regional Commercial Manager 100,000 - 110,000 per annum + Package Southeast England (Hybrid Agile with travel across regional contracts) Reactive Repairs, Voids, Damp & Mould, Legal Disrepair, & Planned Works

Housing Management Worker (Floating) This is an opportunity for someone compassionate and driven to make a real impact, supported by training and reflective practice. Location: Middlesbrough (NE) Salary: £26,436 per annum Closing Date: 9 August 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Are you looking for a role where you can make a lasting impact? Join us and support people with complex needs to maintain their tenancies, build independence, and achieve the goals that matter most to them. You'll manage a caseload of clients, provide practical aand emotional support, and connect people with the services and opportunities they need to thrive. We're looking for a proactive, relationship-focused professional with experience supporting vulnerable people, strong safeguarding awareness, and the confidence to manage both housing and support responsibilities. You'll work collaboratively with partners, promote positive outcomes, and help ensure safe, well-managed accommodation for our clients. In return, you'll join an inclusive, values-driven organisation that believes in people's potential and invests in your development through training, support, and career growth opportunities. Please note that this job opportunity is offered as a full-time ( 37.5 hours per week ), permanent role. In this role, you will: • To interview and assess clients to help sustain their settled accommodation. • Following initial assessment to go through a programme of work with clients accepted to cover accommodation needs, independent living skills, support with work and learning and social and emotional issues. • Support clients through a programme of regular visits. These may include support and advice, or more structured life-skills training as required. • To be available to deal with clients who need help or advice, either by phone or on a drop-in basis. • To create a package of support around the client, signposting where appropriate. • To be available to represent Depaul UK at meetings concerning move-on accommodation and to provide updates to all professionals involved with the client. • To co-ordinate and ensure a smooth transition when supported or alternative accommodation has been found. • To keep clear and relevant records and statistics, and to ensure good communication with the project workers and project evaluators. • To make a positive contribution to team meetings, case management meetings and contribute to any policy reviews and consultations. • You will ensure the safety and wellbeing of clients in the service, including using Safeguarding and emergency alert procedures as applicable. • You will advise all prospective or new tenants/residents of their rights and responsibilities under their tenancy/license agreement. • You will be responsible for ensuring that repairs are undertaken to a high standard, within an appropriate time frame and represent value for money. • You will be responsible for ensuring that accommodation units are well maintained. • You will prepare short reports on arrears, voids and repairs for the service manager, DePaul's central services and commissioner meetings as required. • You will be responsible for ensuring that all common parts and grounds of Depaul managed properties are in good maintenance order and adhere to Depaul Health and Safety requirements. • You will be responsible for maintain Health and Safety standards in the premises and a point of information for clients regarding Health and Safety. • You will facilitate the fair allocation of letting accommodation in accordance with DePaul's Policy and Procedures. • You will maximize collections of rents and service charges and hold responsibility for the accurate reporting of rental income, voids, and allocations to DePaul's finance team. • You will consult with local Housing Benefit Teams, Social Service Departments, or other authorities regarding individual rental income claims. • You will work proactively with keyworkers and clients to develop personal payment plans to support clients not to incur rental debt. • You will be the first point of contact for landlord queries and contractors. • You will support the resolution of disputes between occupants and/or neighbours. • You will be responsible for the maintenance of records which support the efficient housing management e.g. repairs and maintenance, lettings, ASB etc. • To work in a manner that promotes positive teamwork. • To take part in a rota of staff cover for drop in and programmed sessions as required. • Demonstrate a commitment to client involvement by advocating client involvement opportunities, for example by actively promoting the Voice of Depaul to clients and holding residents' meetings. About You To conduct this role we are looking for the following from you in terms of experience, skills and competencies. • A commitment to the ethos and values of Depaul including the organisation's values, policies, and procedures. • Able to work on own initiative but at same time able to exercise sound judgement in knowing when to consult with peers and clients to meet the service KPI's. • A clear understanding and ability to implement risk management, information sharing and data security arrangements. • Awareness of and commitment to equal opportunity and diversity practise. • Demonstrate ability to use IT to a level which will enable high quality reporting to be conducted. • Experience of working with people who are categorized as high risk or have high needs or have complex needs such as mental health issues, drug and alcohol misuse, domestic violence and offending behavior. (this list is not exhaustive) • Knowledge of, or capacity and willingness to learn about housing management. • Able to demonstrate a clear understanding of safeguarding requirements and professional boundaries. What You'll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed "cardboard cities" due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul - a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul's belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we're united by our shared values and mission to end homelessness. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.