Job Title: IT Specialist Team Leader Location: Pencoed, South Wales (in office) Salary: 32,000 - 37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment, onboarding and training of new team members. Create personal development plans and technical growth pathways for engineers. Promote accountability, ownership and a positive team culture. Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues. Ensure tickets are prioritised correctly and worked within agreed SLAs. Manage workload distribution based on skillset, capacity and business priorities. Monitor ticket backlog, ticket ageing and escalation trends. Ensure engineers maintain high-quality ticket updates and documentation. Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents. Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies. Lead technical investigations and root cause analysis activities. Work with third-party vendors and partners where escalation is required. Ensure critical and major incidents are managed effectively through to resolution. Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function. Ensure completion of scheduled maintenance visits and preventative maintenance activities. Monitor patch compliance, system health checks and proactive monitoring activities. Drive initiatives that reduce reactive support demand through proactive service improvements. Ensure maintenance activities are documented and reported accurately. Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction. Review repeat incidents and implement preventative solutions. Identify opportunities for automation, efficiency improvements and service optimisation. Develop and maintain technical standards, procedures and knowledge base articles. Work closely with Service Leadership to improve operational performance. KPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service. Identify trends, risks and improvement opportunities. Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing. Support service reviews, operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. Act as an escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills. Strong communication and stakeholder management skills. Experience using HaloPSA or similar PSA platforms. Experience producing and interpreting service performance metrics. Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role.
Jul 29, 2026
Full time
Job Title: IT Specialist Team Leader Location: Pencoed, South Wales (in office) Salary: 32,000 - 37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment, onboarding and training of new team members. Create personal development plans and technical growth pathways for engineers. Promote accountability, ownership and a positive team culture. Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues. Ensure tickets are prioritised correctly and worked within agreed SLAs. Manage workload distribution based on skillset, capacity and business priorities. Monitor ticket backlog, ticket ageing and escalation trends. Ensure engineers maintain high-quality ticket updates and documentation. Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents. Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies. Lead technical investigations and root cause analysis activities. Work with third-party vendors and partners where escalation is required. Ensure critical and major incidents are managed effectively through to resolution. Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function. Ensure completion of scheduled maintenance visits and preventative maintenance activities. Monitor patch compliance, system health checks and proactive monitoring activities. Drive initiatives that reduce reactive support demand through proactive service improvements. Ensure maintenance activities are documented and reported accurately. Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction. Review repeat incidents and implement preventative solutions. Identify opportunities for automation, efficiency improvements and service optimisation. Develop and maintain technical standards, procedures and knowledge base articles. Work closely with Service Leadership to improve operational performance. KPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service. Identify trends, risks and improvement opportunities. Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing. Support service reviews, operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. Act as an escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills. Strong communication and stakeholder management skills. Experience using HaloPSA or similar PSA platforms. Experience producing and interpreting service performance metrics. Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role.
A market-leading manufacturing business is looking for an IT Infrastructure & Security Technician to support the day-to-day operation, maintenance and security of the company s IT infrastructure. The role assists with infrastructure support, system monitoring, patching, vulnerability remediation, audit preparation, security awareness activities and incident/problem resolution. Your working hours will be Monday to Thursday 08:00 and 16:30 and Friday, 08:00 and 13:30. Hybrid working is available on an ad-hoc basis, but the office must be covered by at least some members of the IT team during standard working hours. Key duties & responsibilities of IT Infrastructure & Security Technician Support the maintenance and monitoring of IT infrastructure across the business, including LAN, WAN, switches, Hyper-V, SAN, UPS, user devices, phones and related systems. Troubleshoot and resolve infrastructure, hardware and security-related incidents, escalating where required. Assist with ensuring infrastructure and software remain compliant with internal policies, security standards and audit requirements. Support the preparation of evidence and documentation for internal and external audits, including Cyber Essentials Plus, ISO 27001, GDPR and customer/security requirements. Assist with patching, firmware updates, vulnerability remediation and general system maintenance. Monitor hardware stock levels and assist with ordering or replenishment in line with agreed processes. Support IT and security awareness activities, including tracking completion of required training where applicable. Assist with maintaining security controls, processes and documentation, escalating risks or gaps to the IT Infrastructure & Security Manager. Work with the wider MIS team to support incident, problem and vulnerability resolution in line with business SLAs. Candidate requirements of IT Infrastructure & Security Technician Proven demonstrable experience in a similar role Strong Verbal and written communication skills. Willingness to learn new systems and processes. Strong problem-solving abilities. Able to proactively plan implementation of new technologies and execute. Able to work closely with technology vendors specifying requirements and procuring, when necessary, solutions to business problems. Benefits 25 days annual leave (plus 8 bank holidays) Pension the company matches the employee contribution up to 6% (4% is the minimum the employee can contribute) Life Assurance Long term ill health cover Occupational Health Subsidised restaurant Family friendly policies Only suitable candidates will be directly contacted about this position, and we will not store or process the data of candidates in any way unless consent has been obtained.
Jul 29, 2026
Full time
A market-leading manufacturing business is looking for an IT Infrastructure & Security Technician to support the day-to-day operation, maintenance and security of the company s IT infrastructure. The role assists with infrastructure support, system monitoring, patching, vulnerability remediation, audit preparation, security awareness activities and incident/problem resolution. Your working hours will be Monday to Thursday 08:00 and 16:30 and Friday, 08:00 and 13:30. Hybrid working is available on an ad-hoc basis, but the office must be covered by at least some members of the IT team during standard working hours. Key duties & responsibilities of IT Infrastructure & Security Technician Support the maintenance and monitoring of IT infrastructure across the business, including LAN, WAN, switches, Hyper-V, SAN, UPS, user devices, phones and related systems. Troubleshoot and resolve infrastructure, hardware and security-related incidents, escalating where required. Assist with ensuring infrastructure and software remain compliant with internal policies, security standards and audit requirements. Support the preparation of evidence and documentation for internal and external audits, including Cyber Essentials Plus, ISO 27001, GDPR and customer/security requirements. Assist with patching, firmware updates, vulnerability remediation and general system maintenance. Monitor hardware stock levels and assist with ordering or replenishment in line with agreed processes. Support IT and security awareness activities, including tracking completion of required training where applicable. Assist with maintaining security controls, processes and documentation, escalating risks or gaps to the IT Infrastructure & Security Manager. Work with the wider MIS team to support incident, problem and vulnerability resolution in line with business SLAs. Candidate requirements of IT Infrastructure & Security Technician Proven demonstrable experience in a similar role Strong Verbal and written communication skills. Willingness to learn new systems and processes. Strong problem-solving abilities. Able to proactively plan implementation of new technologies and execute. Able to work closely with technology vendors specifying requirements and procuring, when necessary, solutions to business problems. Benefits 25 days annual leave (plus 8 bank holidays) Pension the company matches the employee contribution up to 6% (4% is the minimum the employee can contribute) Life Assurance Long term ill health cover Occupational Health Subsidised restaurant Family friendly policies Only suitable candidates will be directly contacted about this position, and we will not store or process the data of candidates in any way unless consent has been obtained.
Job Title: IT Delivery Engineer Location: Plymouth (travel is expected as part of this role) Salary: 30,000 - 35,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the role: We are looking for an enthusiastic customer focused IT Delivery Engineer to join our dynamic management team. You will be responsible for the smooth delivery of IT Projects, setting clients up with products such as Microsoft 365, Microsoft Azure, workstations, servers, domain controllers, hyper v, terminal servers and more. In order to be suitable for this position you must have proven experience of working within a Microsoft Windows environment setting up, managing or supporting Office 365, Teams, Active Directory, Azure AD, SharePoint and desktop / laptop devices. Key Responsibilities: Reporting to the IT delivery Team Leader Setup and Installation of new Workstations / laptop devices. Rollout of Flotek security products, MDR, Email Threat Protection, Anti Virus solutions, Document / password management applications Assist in large scale email / data migrations. Head up and own smaller scale email / data migrations. Setup and management of Virtual Machines, HyperV, VMWare Setup and management of Print devices and dictation devices Installation of bespoke client applications i.e. Legal case handling software Installation and configuration of LAN networking equipment Setup and install of firewall devices inc security features Responsible for giving world-class service at all times Hands-on technical troubleshooting, resolution of incidents and change requests. Creating and maintaining detailed project documentation, including technical specifications and user guides. Communicate with partners to ensure regular updates on the project journey Complete onboarding for new clients into Flotek Train clients on newly rolled out technologies and applications What We're looking for: A positive attitude with a can do approach to everything! Excellent communication skills Excellent documentation skills Great telephone manner Strong experience in an IT Service Desk or IT Delivery Role. Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products. Experience in creating and maintaining Microsoft Entra/Active Directory user accounts and security groups. Experience with Sharepoint management. Experienced at building and maintaining end-user computer systems. Experience in using IT Service Management software. Be user-focused and understand and identify user needs. Knowledge of security technologies. An understanding of network technologies (LAN, WAN, Wi-Fi). Excellent organisational skills and the ability to prioritise work effectively. Excellent external client liaison skills, Full UK Driving Licence Benefits: Salary dependent on experience within range of 30,000 - 35,000 per annum EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional development and career progression. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of IT, IT Helpdesk, IT Support Engineer, Helpdesk, IT Support Technician, Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support, Technical Support Engineer, Network Engineer, may be considered for this role.
Jul 29, 2026
Full time
Job Title: IT Delivery Engineer Location: Plymouth (travel is expected as part of this role) Salary: 30,000 - 35,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the role: We are looking for an enthusiastic customer focused IT Delivery Engineer to join our dynamic management team. You will be responsible for the smooth delivery of IT Projects, setting clients up with products such as Microsoft 365, Microsoft Azure, workstations, servers, domain controllers, hyper v, terminal servers and more. In order to be suitable for this position you must have proven experience of working within a Microsoft Windows environment setting up, managing or supporting Office 365, Teams, Active Directory, Azure AD, SharePoint and desktop / laptop devices. Key Responsibilities: Reporting to the IT delivery Team Leader Setup and Installation of new Workstations / laptop devices. Rollout of Flotek security products, MDR, Email Threat Protection, Anti Virus solutions, Document / password management applications Assist in large scale email / data migrations. Head up and own smaller scale email / data migrations. Setup and management of Virtual Machines, HyperV, VMWare Setup and management of Print devices and dictation devices Installation of bespoke client applications i.e. Legal case handling software Installation and configuration of LAN networking equipment Setup and install of firewall devices inc security features Responsible for giving world-class service at all times Hands-on technical troubleshooting, resolution of incidents and change requests. Creating and maintaining detailed project documentation, including technical specifications and user guides. Communicate with partners to ensure regular updates on the project journey Complete onboarding for new clients into Flotek Train clients on newly rolled out technologies and applications What We're looking for: A positive attitude with a can do approach to everything! Excellent communication skills Excellent documentation skills Great telephone manner Strong experience in an IT Service Desk or IT Delivery Role. Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products. Experience in creating and maintaining Microsoft Entra/Active Directory user accounts and security groups. Experience with Sharepoint management. Experienced at building and maintaining end-user computer systems. Experience in using IT Service Management software. Be user-focused and understand and identify user needs. Knowledge of security technologies. An understanding of network technologies (LAN, WAN, Wi-Fi). Excellent organisational skills and the ability to prioritise work effectively. Excellent external client liaison skills, Full UK Driving Licence Benefits: Salary dependent on experience within range of 30,000 - 35,000 per annum EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional development and career progression. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of IT, IT Helpdesk, IT Support Engineer, Helpdesk, IT Support Technician, Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support, Technical Support Engineer, Network Engineer, may be considered for this role.
Senior IT Technician West Midlands 38,000 - 45,000 Monday - Friday We're recruiting on behalf of a well-established engineering and manufacturing group for a Senior IT Technician to take ownership of IT infrastructure across two manufacturing sites in the West Midlands. This is a varied, hands-on role where you'll be responsible for maintaining and developing the IT environment while supporting around 120 users across both sites. You'll split your time between locations in West Bromwich and Willenhall, working closely with all areas of the business to ensure systems remain secure, reliable and fit for purpose. The Role You'll be responsible for: Managing Windows Server environments, Active Directory and Microsoft 365 Supporting Azure/Entra ID, Intune and Exchange Online Maintaining network infrastructure including firewalls, VPNs, VLANs and Wi-Fi Providing 2nd and 3rd line technical support Leading cybersecurity initiatives including MFA, patch management and endpoint protection Managing backups, disaster recovery and system resilience Delivering infrastructure improvement projects and upgrades Working with third-party IT suppliers and managing hardware procurement Supporting ERP/MRP systems within a manufacturing environment Producing IT documentation and promoting best practice across the business What We're Looking For You'll ideally have: At least 5 years' experience in IT Infrastructure Previous experience in a Senior or Lead IT position Strong Microsoft 365 and Windows Server administration skills Active Directory, Azure/Entra ID and Intune experience Good networking knowledge (TCP/IP, DNS, DHCP, VPNs, Firewalls) Experience supporting manufacturing or engineering businesses (desirable) Excellent troubleshooting and communication skills A full UK driving licence as travel between sites is required. If you're looking for a role where you'll have real ownership of the IT environment rather than simply providing support, we'd love to hear from you.
Jul 29, 2026
Full time
Senior IT Technician West Midlands 38,000 - 45,000 Monday - Friday We're recruiting on behalf of a well-established engineering and manufacturing group for a Senior IT Technician to take ownership of IT infrastructure across two manufacturing sites in the West Midlands. This is a varied, hands-on role where you'll be responsible for maintaining and developing the IT environment while supporting around 120 users across both sites. You'll split your time between locations in West Bromwich and Willenhall, working closely with all areas of the business to ensure systems remain secure, reliable and fit for purpose. The Role You'll be responsible for: Managing Windows Server environments, Active Directory and Microsoft 365 Supporting Azure/Entra ID, Intune and Exchange Online Maintaining network infrastructure including firewalls, VPNs, VLANs and Wi-Fi Providing 2nd and 3rd line technical support Leading cybersecurity initiatives including MFA, patch management and endpoint protection Managing backups, disaster recovery and system resilience Delivering infrastructure improvement projects and upgrades Working with third-party IT suppliers and managing hardware procurement Supporting ERP/MRP systems within a manufacturing environment Producing IT documentation and promoting best practice across the business What We're Looking For You'll ideally have: At least 5 years' experience in IT Infrastructure Previous experience in a Senior or Lead IT position Strong Microsoft 365 and Windows Server administration skills Active Directory, Azure/Entra ID and Intune experience Good networking knowledge (TCP/IP, DNS, DHCP, VPNs, Firewalls) Experience supporting manufacturing or engineering businesses (desirable) Excellent troubleshooting and communication skills A full UK driving licence as travel between sites is required. If you're looking for a role where you'll have real ownership of the IT environment rather than simply providing support, we'd love to hear from you.
Senior IT Infrastructure & Network Engineer (Education) Salisbury 5 days onsite Up to £44,000 No sponsorship available Previous IT experience within a school, college or university is essential VIQU has partnered with a leading education organisation to recruit a Senior IT Infrastructure & Network Engineer for one of its schools in Salisbury. This is an opportunity to join a large, established education trust during a significant period of transformation, supporting the technology behind a newly merged all-through school. This is a hands-on technical position with some leadership responsibility. You will oversee an onsite IT Technician while reporting to the IT, Data and Transformation Manager. With a long-standing MSP contract coming to an end, you will take greater ownership of the school s infrastructure and help maintain a secure, reliable and high-performing environment for staff and students. Key responsibilities Manage and maintain Azure, Azure AD, Intune and Windows Server 2019+ environments. Support and administer the school s network infrastructure, including switching. Lead infrastructure upgrades, deployments and technical improvement projects. Provide technical leadership and support to the onsite IT Technician. Maintain high levels of system availability, security and performance. Support education-specific platforms, including Salamander and PaperCut. Work closely with internal stakeholders to deliver reliable IT services across the school. Key requirements Previous IT infrastructure experience within a school, college, university or education trust is essential. Strong hands-on experience with Azure, Azure AD, Intune and Windows Server. Solid networking knowledge, including switching. Understanding of the requirements and challenges associated with supporting staff and students in an education environment. Comfortable taking ownership of technical environments and supporting junior colleagues. Experience with Salamander and PaperCut would be beneficial but is not essential. Excellent communication skills with a proactive, solutions-focused approach. What s on offer? Salary up to £44,000. 26 days holiday plus bank holidays. Monday to Friday, 8:00am to 4:30pm, with flexibility during school holidays. The opportunity to make a genuine impact within a forward-thinking education environment. Join a collaborative organisation investing in technology and digital transformation. Apply now to speak with VIQU IT in confidence, or contact Aaron Chiverton at (url removed). Know someone suitable? Refer them and receive up to £1,000 if successful. Terms apply. For more roles and opportunities, follow VIQU IT Recruitment on LinkedIn.
Jul 29, 2026
Full time
Senior IT Infrastructure & Network Engineer (Education) Salisbury 5 days onsite Up to £44,000 No sponsorship available Previous IT experience within a school, college or university is essential VIQU has partnered with a leading education organisation to recruit a Senior IT Infrastructure & Network Engineer for one of its schools in Salisbury. This is an opportunity to join a large, established education trust during a significant period of transformation, supporting the technology behind a newly merged all-through school. This is a hands-on technical position with some leadership responsibility. You will oversee an onsite IT Technician while reporting to the IT, Data and Transformation Manager. With a long-standing MSP contract coming to an end, you will take greater ownership of the school s infrastructure and help maintain a secure, reliable and high-performing environment for staff and students. Key responsibilities Manage and maintain Azure, Azure AD, Intune and Windows Server 2019+ environments. Support and administer the school s network infrastructure, including switching. Lead infrastructure upgrades, deployments and technical improvement projects. Provide technical leadership and support to the onsite IT Technician. Maintain high levels of system availability, security and performance. Support education-specific platforms, including Salamander and PaperCut. Work closely with internal stakeholders to deliver reliable IT services across the school. Key requirements Previous IT infrastructure experience within a school, college, university or education trust is essential. Strong hands-on experience with Azure, Azure AD, Intune and Windows Server. Solid networking knowledge, including switching. Understanding of the requirements and challenges associated with supporting staff and students in an education environment. Comfortable taking ownership of technical environments and supporting junior colleagues. Experience with Salamander and PaperCut would be beneficial but is not essential. Excellent communication skills with a proactive, solutions-focused approach. What s on offer? Salary up to £44,000. 26 days holiday plus bank holidays. Monday to Friday, 8:00am to 4:30pm, with flexibility during school holidays. The opportunity to make a genuine impact within a forward-thinking education environment. Join a collaborative organisation investing in technology and digital transformation. Apply now to speak with VIQU IT in confidence, or contact Aaron Chiverton at (url removed). Know someone suitable? Refer them and receive up to £1,000 if successful. Terms apply. For more roles and opportunities, follow VIQU IT Recruitment on LinkedIn.
IT Manager Northwich, Cheshire - fully on-site 4 months + further extension 300 per day inside IR35 Our client based in Northwich, Cheshire is looking for an experienced IT Manager to join a growing education focused IT team supporting four schools. This is an excellent opportunity for a hands on IT professional who can combine leadership, technical expertise and stakeholder engagement in a busy multi site environment. Working closely with the IT Director, you will oversee the delivery of IT services across all school locations, ensuring systems remain secure, reliable and effective for both staff and students. You will also lead a team of three IT Technicians, providing guidance, support and technical leadership. The successful candidate will be comfortable travelling regularly between sites and building strong relationships with a range of stakeholders across the schools. Key Responsibilities: Manage and support day to day IT operations across four schools. Lead, mentor and develop a team of three IT Technicians. Act as the senior escalation point for complex technical issues. Ensure IT infrastructure, systems and services operate effectively across all sites. Work closely with the IT Director to deliver IT projects and service improvements. Manage and maintain Microsoft cloud and infrastructure technologies. Oversee system performance, availability and security. Build strong relationships with school leadership teams and key stakeholders. Support technology upgrades, deployments and digital transformation initiatives. Ensure compliance with IT policies, procedures and safeguarding requirements. Essential Skills and Experience: Previous experience in an IT Manager, Senior IT Technician, IT Team Lead capacity Strong technical expertise across: Microsoft 365 Azure Entra ID Intune Windows Operating Systems Experience managing, mentoring or leading technical support staff. Strong problem solving and troubleshooting skills. Excellent communication and stakeholder management abilities. Ability to work across multiple locations and manage competing priorities.
Jul 29, 2026
Contractor
IT Manager Northwich, Cheshire - fully on-site 4 months + further extension 300 per day inside IR35 Our client based in Northwich, Cheshire is looking for an experienced IT Manager to join a growing education focused IT team supporting four schools. This is an excellent opportunity for a hands on IT professional who can combine leadership, technical expertise and stakeholder engagement in a busy multi site environment. Working closely with the IT Director, you will oversee the delivery of IT services across all school locations, ensuring systems remain secure, reliable and effective for both staff and students. You will also lead a team of three IT Technicians, providing guidance, support and technical leadership. The successful candidate will be comfortable travelling regularly between sites and building strong relationships with a range of stakeholders across the schools. Key Responsibilities: Manage and support day to day IT operations across four schools. Lead, mentor and develop a team of three IT Technicians. Act as the senior escalation point for complex technical issues. Ensure IT infrastructure, systems and services operate effectively across all sites. Work closely with the IT Director to deliver IT projects and service improvements. Manage and maintain Microsoft cloud and infrastructure technologies. Oversee system performance, availability and security. Build strong relationships with school leadership teams and key stakeholders. Support technology upgrades, deployments and digital transformation initiatives. Ensure compliance with IT policies, procedures and safeguarding requirements. Essential Skills and Experience: Previous experience in an IT Manager, Senior IT Technician, IT Team Lead capacity Strong technical expertise across: Microsoft 365 Azure Entra ID Intune Windows Operating Systems Experience managing, mentoring or leading technical support staff. Strong problem solving and troubleshooting skills. Excellent communication and stakeholder management abilities. Ability to work across multiple locations and manage competing priorities.
Are you a Network Manager, Senior IT Technician or Senior ICT Technician individual working within schools? Are you looking to take the next step in your career into an IT Manager position? Here you ll be joining a fast-growing organisation who supply outsourced IT services to the education sector. You will be working within a school and will be responsible for overseeing the management, installation, maintenance, availability and security of the curriculum and administrative ICT network, including the hardware and software infrastructure of the school s ICT network. Role: IT Manager aka IT Network Manager, Senior ICT Technician, School IT Support, Network ICT Manager, ICT Manager Salary: £35k - £41k base salary DOE plus great benefits Location: Reading - commutable from Slough, Wokingham, Bracknell, Basingstoke, Maidenhead and wider Berkshire. You will be responsible for managing school ICT support contracts, technical support, emergency cover etc. You will be able to demonstrate your background as a Senior ICT Technician within schools and will need a good working knowledge of maintaining ICT hardware and software as well as working knowledge of maintaining networks. If you thrive delivering consultative support at 2nd/3rd line level, then this is the perfect role for you. In return, you will enjoy career growth within a close-knit, friendly company who will invest in your personal development and training. What will you bring to the table? Ideally you will have experience working in a school/education environment . You ll have knowledge of switches, virtual and physical server environments and backups. Above all, you ll be friendly and versatile with the ability to communicate on all levels. We re looking for specific technical experience with the likes of Windows Server, AD, Hyper-V and cloud technologies such as Office 365/Azure. Ideally experience of upgrading a school IT System Like the sound of this? Apply now to find out more!
Jul 29, 2026
Full time
Are you a Network Manager, Senior IT Technician or Senior ICT Technician individual working within schools? Are you looking to take the next step in your career into an IT Manager position? Here you ll be joining a fast-growing organisation who supply outsourced IT services to the education sector. You will be working within a school and will be responsible for overseeing the management, installation, maintenance, availability and security of the curriculum and administrative ICT network, including the hardware and software infrastructure of the school s ICT network. Role: IT Manager aka IT Network Manager, Senior ICT Technician, School IT Support, Network ICT Manager, ICT Manager Salary: £35k - £41k base salary DOE plus great benefits Location: Reading - commutable from Slough, Wokingham, Bracknell, Basingstoke, Maidenhead and wider Berkshire. You will be responsible for managing school ICT support contracts, technical support, emergency cover etc. You will be able to demonstrate your background as a Senior ICT Technician within schools and will need a good working knowledge of maintaining ICT hardware and software as well as working knowledge of maintaining networks. If you thrive delivering consultative support at 2nd/3rd line level, then this is the perfect role for you. In return, you will enjoy career growth within a close-knit, friendly company who will invest in your personal development and training. What will you bring to the table? Ideally you will have experience working in a school/education environment . You ll have knowledge of switches, virtual and physical server environments and backups. Above all, you ll be friendly and versatile with the ability to communicate on all levels. We re looking for specific technical experience with the likes of Windows Server, AD, Hyper-V and cloud technologies such as Office 365/Azure. Ideally experience of upgrading a school IT System Like the sound of this? Apply now to find out more!
Assistant IT Manager (Permanent) Location: Greater Manchester Salary: 33,500 - 36,600 per annum (depending on experience) Contract: Permanent Full Time Assistant IT Manager - Education Sector Tradewind Recruitment is proud to be recruiting on behalf of a successful education organisation seeking an experienced Assistant IT Manager to join their growing technology team on a permanent basis. This is an excellent opportunity for an ambitious IT professional who enjoys a varied role, combining hands-on technical support with team leadership. Working across a number of school sites, you'll play a key role in ensuring staff and students benefit from secure, reliable and innovative technology solutions. No two days are the same. From overseeing infrastructure projects and supporting network performance to mentoring IT support staff and driving service improvements, you'll be at the heart of delivering an outstanding ICT service. Key Responsibilities Support the IT Manager in the day-to-day delivery of ICT services across multiple education sites. Provide technical leadership and guidance to on-site IT Support Technicians. Troubleshoot and resolve complex hardware, software and networking issues. Maintain Windows Server environments, Active Directory and Microsoft 365 services. Assist with the installation, configuration and maintenance of network infrastructure including switches, wireless networks and firewalls. Lead on device deployments, upgrades and lifecycle management. Monitor system performance and implement improvements to maximise reliability and security. Support the planning and delivery of IT projects across multiple locations. Ensure backup procedures, disaster recovery processes and cyber security standards are maintained. Build strong working relationships with school leaders and staff, providing excellent customer service and technical advice. Maintain accurate technical documentation, asset registers and operational procedures. About You We're looking for someone who combines excellent technical knowledge with strong organisational and communication skills. You'll ideally have experience of: Supporting Microsoft Windows Server environments. Microsoft 365 administration. Active Directory, Group Policy and user management. Network administration including TCP/IP, switching and wireless technologies. Virtualisation technologies and endpoint management. Hardware support across desktops, laptops and mobile devices. Leading or mentoring an IT support team. You will also: Have excellent problem-solving skills and a proactive approach. Be confident managing competing priorities across multiple locations. Enjoy working both independently and as part of a collaborative team. Hold a full UK driving licence and have access to your own vehicle, as regular travel between sites is an essential part of the role. What's on Offer? Permanent, full-time position. Competitive salary based on experience. Generous annual leave entitlement. Pension scheme. Ongoing training and professional development opportunities. Career progression within a growing organisation. The opportunity to make a genuine impact by supporting technology that enhances education. Apply Today If you're an experienced IT professional looking to progress into a leadership role within education, we'd love to hear from you, please email (url removed) or call (phone number removed).
Jul 29, 2026
Full time
Assistant IT Manager (Permanent) Location: Greater Manchester Salary: 33,500 - 36,600 per annum (depending on experience) Contract: Permanent Full Time Assistant IT Manager - Education Sector Tradewind Recruitment is proud to be recruiting on behalf of a successful education organisation seeking an experienced Assistant IT Manager to join their growing technology team on a permanent basis. This is an excellent opportunity for an ambitious IT professional who enjoys a varied role, combining hands-on technical support with team leadership. Working across a number of school sites, you'll play a key role in ensuring staff and students benefit from secure, reliable and innovative technology solutions. No two days are the same. From overseeing infrastructure projects and supporting network performance to mentoring IT support staff and driving service improvements, you'll be at the heart of delivering an outstanding ICT service. Key Responsibilities Support the IT Manager in the day-to-day delivery of ICT services across multiple education sites. Provide technical leadership and guidance to on-site IT Support Technicians. Troubleshoot and resolve complex hardware, software and networking issues. Maintain Windows Server environments, Active Directory and Microsoft 365 services. Assist with the installation, configuration and maintenance of network infrastructure including switches, wireless networks and firewalls. Lead on device deployments, upgrades and lifecycle management. Monitor system performance and implement improvements to maximise reliability and security. Support the planning and delivery of IT projects across multiple locations. Ensure backup procedures, disaster recovery processes and cyber security standards are maintained. Build strong working relationships with school leaders and staff, providing excellent customer service and technical advice. Maintain accurate technical documentation, asset registers and operational procedures. About You We're looking for someone who combines excellent technical knowledge with strong organisational and communication skills. You'll ideally have experience of: Supporting Microsoft Windows Server environments. Microsoft 365 administration. Active Directory, Group Policy and user management. Network administration including TCP/IP, switching and wireless technologies. Virtualisation technologies and endpoint management. Hardware support across desktops, laptops and mobile devices. Leading or mentoring an IT support team. You will also: Have excellent problem-solving skills and a proactive approach. Be confident managing competing priorities across multiple locations. Enjoy working both independently and as part of a collaborative team. Hold a full UK driving licence and have access to your own vehicle, as regular travel between sites is an essential part of the role. What's on Offer? Permanent, full-time position. Competitive salary based on experience. Generous annual leave entitlement. Pension scheme. Ongoing training and professional development opportunities. Career progression within a growing organisation. The opportunity to make a genuine impact by supporting technology that enhances education. Apply Today If you're an experienced IT professional looking to progress into a leadership role within education, we'd love to hear from you, please email (url removed) or call (phone number removed).
THE COMPANY An exciting opportunity has arisen for a Senior IT Technician to join this growing manufacturer of machined components for a range of industries including aerospace. THE JOB To own and improve the Group IT environment across multiple UK sites ensuring high availability, robust cybersecurity and a seamless technology experience for approximately 120 users. This hands on leadership role combines day to day technical delivery with strategic planning, vendor management and service performance accountability. You will be responsible for both on premises and cloud environments and be the primary contact for all infrastructure matters. THE CANDIDATE Experienced in providing 2nd/3rd line technical support in an IT Infrastruture role, you will have a minimum of 2 years' experience within a leadership/senior capacity with service ownership across microsoft 365, networking basics, hardware, security, and the use of support tools. THE PACKAGE Salary up to 45k depending upon experience Pension scheme 33 days holiday Early Friday finish Ongoing training and personal development
Jul 29, 2026
Full time
THE COMPANY An exciting opportunity has arisen for a Senior IT Technician to join this growing manufacturer of machined components for a range of industries including aerospace. THE JOB To own and improve the Group IT environment across multiple UK sites ensuring high availability, robust cybersecurity and a seamless technology experience for approximately 120 users. This hands on leadership role combines day to day technical delivery with strategic planning, vendor management and service performance accountability. You will be responsible for both on premises and cloud environments and be the primary contact for all infrastructure matters. THE CANDIDATE Experienced in providing 2nd/3rd line technical support in an IT Infrastruture role, you will have a minimum of 2 years' experience within a leadership/senior capacity with service ownership across microsoft 365, networking basics, hardware, security, and the use of support tools. THE PACKAGE Salary up to 45k depending upon experience Pension scheme 33 days holiday Early Friday finish Ongoing training and personal development
The NOC Engineer role is a shift based role, with all shifts outside of office hours are worked remotely, as well as half the day shifts, so you only need to attend the Chandlers Ford office 1-3 days a month. This role offers up to 45,000 base salary, 26 days holidays, 5% Pension and Life Insurance 3 x salary. The NOC Engineer will be given the opportunity to expand their skills portfolio as exposure will be given across a range of technologies and platforms. The responsibilities of the NOC Engineer will include: The implementation, monitoring and support of the companies IT Infrastructure and Networking. Adherence to IT Support and service processes. Working closely with a project manager and technical support teams. Proactively monitoring IT Systems to ensure 24x7x365 uptime. Work on the continuous support and improvement of the UK IT Infrastructure by working on upgrades and other improvements. Having input into the development of the IT dashboard for the Network Operational Centre. The NOC Engineer will have the following skills and experience: Commercial IT Support experience. Tenacious approach to learning new technology and processes. Happy working in a team environment, prepared to share specialist knowledge with colleagues. Cyber Security Experience with Linux Server OS SC Cleared or eligible for clearance. Commercial Networking knowledge. Firewall Configuration Switch and router configuration Understanding of PKI ( public key infrastructure ) and key management. This is a great opportunity for a Network Engineer / Infrastructure Engineer or IT Support Technician who are keen to expand their skills and knowledge. Training and exposure to a wide range of technologies will be provided. To apply for this NOC Engineer role, please apply on online or you can forward your CV to (url removed) or call Ruby on (phone number removed). Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Jul 28, 2026
Full time
The NOC Engineer role is a shift based role, with all shifts outside of office hours are worked remotely, as well as half the day shifts, so you only need to attend the Chandlers Ford office 1-3 days a month. This role offers up to 45,000 base salary, 26 days holidays, 5% Pension and Life Insurance 3 x salary. The NOC Engineer will be given the opportunity to expand their skills portfolio as exposure will be given across a range of technologies and platforms. The responsibilities of the NOC Engineer will include: The implementation, monitoring and support of the companies IT Infrastructure and Networking. Adherence to IT Support and service processes. Working closely with a project manager and technical support teams. Proactively monitoring IT Systems to ensure 24x7x365 uptime. Work on the continuous support and improvement of the UK IT Infrastructure by working on upgrades and other improvements. Having input into the development of the IT dashboard for the Network Operational Centre. The NOC Engineer will have the following skills and experience: Commercial IT Support experience. Tenacious approach to learning new technology and processes. Happy working in a team environment, prepared to share specialist knowledge with colleagues. Cyber Security Experience with Linux Server OS SC Cleared or eligible for clearance. Commercial Networking knowledge. Firewall Configuration Switch and router configuration Understanding of PKI ( public key infrastructure ) and key management. This is a great opportunity for a Network Engineer / Infrastructure Engineer or IT Support Technician who are keen to expand their skills and knowledge. Training and exposure to a wide range of technologies will be provided. To apply for this NOC Engineer role, please apply on online or you can forward your CV to (url removed) or call Ruby on (phone number removed). Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
As an Apprentice IT Technician, you will learn how to manage and support the full range of IT services used across the business. This includes gaining hands-on experience with end-user device management, system administration, network operations, cybersecurity fundamentals and service desk support. You will play an important role in helping maintain the reliability, security, and performance of the company's technology estate, while learning how IT underpins the delivery of our services across the utilities sector. Over the apprenticeship, you will gradually take ownership of tasks and projects, contributing directly to the continuous improvement of our IT operations. The role may require occasional work outside standard hours, and with projects across multiple locations, flexibility and travel are important. This is a degree Level 6 Digital and Technology Solutions Professional apprenticeship. You will be working towards a BSc (Hons) Digital and Technology Solutions degree at University London of East on a day release over a period of 4 years. We will also support you in gaining a professional chartered membership. Are you passionate about technology and eager to build a career in the digital world? This is your opportunity to join our team as an Apprentice IT Technician, where you'll gain hands-on experience supporting the full range of IT services that keep our business running. About Browne At Browne, we are engineering with purpose. We're a leading UK contractor working in the water and civil engineering sectors, delivering projects that help improve everyday life. From building pipelines and upgrading pumping stations to maintaining reservoirs and drainage systems, we support cleaner water, stronger infrastructure and more reliable services for communities. We offer a wide range of career opportunities both on site and behind the scenes. Whether your skills are in engineering, project delivery, safety, sustainability, commercial, planning or business support, there's a place for you at Browne. We value different perspectives and experiences, and we're proud to be a Silver Award Investors in Diversity accredited employer. Our teams use smart technology and a hands-on approach to make sure every job is delivered safely and to a high standard. We support our clients through the full life of their assets, from construction and mechanical systems to long-term maintenance. Browne is part of Renew Holdings plc, a UK-based group of specialist engineering companies. What We're Looking For We're looking for someone enthusiastic, curious, and ready to learn someone who enjoys solving problems and working as part of a team. You don't need previous experience, but the right mindset and foundational skills are essential. Skills & Attributes Excellent communication and interpersonal skills Strong analytical ability and attention to detail A commitment to continuous improvement A collaborative, team-oriented approach Experience No prior experience required Essential Qualifications Maths and English GCSE grade 4 and above Minimum of 112 UCAS points ( A levels or BTEC) This role is fully office based. Apply today and begin building your career in digital technology. Browne is a Civil Engineering, MEICA and Utilities infrastructure business based in Southern England with revenues of £230m in 2025/26. It is a subsidiary of Renew Holdings plc, a leading UK Engineering Services business, performing a critical role in keeping the nation's infrastructure functioning efficiently and safely. The Group operates through independently branded subsidiaries across its chosen markets, delivering non-discretionary maintenance and renewal tasks through its highly skilled, directly employed workforce . The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.
Jul 28, 2026
Full time
As an Apprentice IT Technician, you will learn how to manage and support the full range of IT services used across the business. This includes gaining hands-on experience with end-user device management, system administration, network operations, cybersecurity fundamentals and service desk support. You will play an important role in helping maintain the reliability, security, and performance of the company's technology estate, while learning how IT underpins the delivery of our services across the utilities sector. Over the apprenticeship, you will gradually take ownership of tasks and projects, contributing directly to the continuous improvement of our IT operations. The role may require occasional work outside standard hours, and with projects across multiple locations, flexibility and travel are important. This is a degree Level 6 Digital and Technology Solutions Professional apprenticeship. You will be working towards a BSc (Hons) Digital and Technology Solutions degree at University London of East on a day release over a period of 4 years. We will also support you in gaining a professional chartered membership. Are you passionate about technology and eager to build a career in the digital world? This is your opportunity to join our team as an Apprentice IT Technician, where you'll gain hands-on experience supporting the full range of IT services that keep our business running. About Browne At Browne, we are engineering with purpose. We're a leading UK contractor working in the water and civil engineering sectors, delivering projects that help improve everyday life. From building pipelines and upgrading pumping stations to maintaining reservoirs and drainage systems, we support cleaner water, stronger infrastructure and more reliable services for communities. We offer a wide range of career opportunities both on site and behind the scenes. Whether your skills are in engineering, project delivery, safety, sustainability, commercial, planning or business support, there's a place for you at Browne. We value different perspectives and experiences, and we're proud to be a Silver Award Investors in Diversity accredited employer. Our teams use smart technology and a hands-on approach to make sure every job is delivered safely and to a high standard. We support our clients through the full life of their assets, from construction and mechanical systems to long-term maintenance. Browne is part of Renew Holdings plc, a UK-based group of specialist engineering companies. What We're Looking For We're looking for someone enthusiastic, curious, and ready to learn someone who enjoys solving problems and working as part of a team. You don't need previous experience, but the right mindset and foundational skills are essential. Skills & Attributes Excellent communication and interpersonal skills Strong analytical ability and attention to detail A commitment to continuous improvement A collaborative, team-oriented approach Experience No prior experience required Essential Qualifications Maths and English GCSE grade 4 and above Minimum of 112 UCAS points ( A levels or BTEC) This role is fully office based. Apply today and begin building your career in digital technology. Browne is a Civil Engineering, MEICA and Utilities infrastructure business based in Southern England with revenues of £230m in 2025/26. It is a subsidiary of Renew Holdings plc, a leading UK Engineering Services business, performing a critical role in keeping the nation's infrastructure functioning efficiently and safely. The Group operates through independently branded subsidiaries across its chosen markets, delivering non-discretionary maintenance and renewal tasks through its highly skilled, directly employed workforce . The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.
An exciting opportunity for an experienced 2nd Line IT Support Engineer to join a global organisation, providing both remote and on-site support across 3 core UK locations in the South Yorkshire region. The role will focus on end-user support, Microsoft technologies, endpoint management, incident resolution, and contributing to wider IT projects and continuous improvement initiatives. Client Details Our client is a well-established international organisation with operations across the UK and Europe. They are investing in their IT function and require an experienced IT Technician to support users across multiple sites, ensuring a high-quality service and seamless technology experience for employees. Description Reporting to the IT Services Manager, the Interim 2nd Line IT Support Engineer will be responsible for delivering technical support across the business and ensuring the effective operation of end-user technologies. Key responsibilities will include: Providing Level 2 remote and on-site support for users across multiple locations across South Yorkshire. Diagnosing and resolving hardware, software, Microsoft 365, network, endpoint and peripheral issues. Supporting and administering Active Directory, Microsoft Entra and Microsoft 365 environments. Managing incidents and service requests through the IT service management platform. Supporting laptops, desktops, mobile devices, printers, scanners and associated peripherals. Assisting with Windows 11, iOS and Android device enrolment, configuration and troubleshooting. Creating and maintaining technical documentation, support procedures and knowledge articles. Supporting IT infrastructure projects, upgrades and operational improvements. Following IT security, data protection and compliance standards. Travelling to sites across the UK and Europe as business needs require. Profile As the successful candidate for the Interim 2nd Line IT Support Engineer role, you should have: A solid understanding of IT systems, hardware, and software. Experience in troubleshooting and resolving technical issues. Knowledge of network systems and configurations. The ability to work independently and manage multiple tasks effectively. An analytical mindset with strong problem-solving skills. Excellent communication skills to provide clear technical support. Job Offer Daily rate of 200 (Inside IR35). 6 Month Contract (Likely Extension). If you are ready to take on this exciting Interim 2nd Line IT Support Engineer role, apply today.
Jul 28, 2026
Contractor
An exciting opportunity for an experienced 2nd Line IT Support Engineer to join a global organisation, providing both remote and on-site support across 3 core UK locations in the South Yorkshire region. The role will focus on end-user support, Microsoft technologies, endpoint management, incident resolution, and contributing to wider IT projects and continuous improvement initiatives. Client Details Our client is a well-established international organisation with operations across the UK and Europe. They are investing in their IT function and require an experienced IT Technician to support users across multiple sites, ensuring a high-quality service and seamless technology experience for employees. Description Reporting to the IT Services Manager, the Interim 2nd Line IT Support Engineer will be responsible for delivering technical support across the business and ensuring the effective operation of end-user technologies. Key responsibilities will include: Providing Level 2 remote and on-site support for users across multiple locations across South Yorkshire. Diagnosing and resolving hardware, software, Microsoft 365, network, endpoint and peripheral issues. Supporting and administering Active Directory, Microsoft Entra and Microsoft 365 environments. Managing incidents and service requests through the IT service management platform. Supporting laptops, desktops, mobile devices, printers, scanners and associated peripherals. Assisting with Windows 11, iOS and Android device enrolment, configuration and troubleshooting. Creating and maintaining technical documentation, support procedures and knowledge articles. Supporting IT infrastructure projects, upgrades and operational improvements. Following IT security, data protection and compliance standards. Travelling to sites across the UK and Europe as business needs require. Profile As the successful candidate for the Interim 2nd Line IT Support Engineer role, you should have: A solid understanding of IT systems, hardware, and software. Experience in troubleshooting and resolving technical issues. Knowledge of network systems and configurations. The ability to work independently and manage multiple tasks effectively. An analytical mindset with strong problem-solving skills. Excellent communication skills to provide clear technical support. Job Offer Daily rate of 200 (Inside IR35). 6 Month Contract (Likely Extension). If you are ready to take on this exciting Interim 2nd Line IT Support Engineer role, apply today.
IT Support Engineer Skelmersdale Permanent Office Based Looking for a support role where you can genuinely develop your infrastructure skills rather than simply reset passwords? Our client is one of the UK's largest specialist management organisations, operating nationally and investing significantly in technology, digital transformation and business growth. As their internal IT function continues to expand, they're looking for an experienced IT Support Engineer to become a key member of their technology team based at their Skelmersdale headquarters. This is a broad technical position offering exposure across infrastructure, end-user computing, Microsoft technologies, telephony, networking and business systems, alongside involvement in ongoing IT improvement projects. The Role Reporting into the Infrastructure Manager, you'll support users across the organisation whilst helping maintain and improve the company's technology estate. Responsibilities include: Delivering 1st and 2nd Line IT support Supporting Microsoft Windows desktop and server environments Managing Microsoft 365 and Active Directory Monitoring infrastructure, backups and security Supporting Hyper-V and virtual environments Assisting with SQL databases and business systems Administering telephony platforms Working on hardware refreshes and infrastructure projects Maintaining documentation and IT standards Helping drive continuous improvement across the IT function We're looking for someone with experience of: IT Support Engineer IT Technician 2nd Line Support Service Desk Microsoft Windows Windows Server Active Directory Microsoft 365 Hyper-V SQL Networking ITSM platforms Why Join? This is a fantastic opportunity to join a stable, growing organisation where technology is viewed as a genuine business enabler rather than simply a support function. You'll gain exposure to a broad technical environment, work closely with experienced IT leadership and contribute towards projects that directly impact the wider business. As the company continues to grow through investment and acquisition, there will be genuine opportunities to develop your career alongside it.
Jul 28, 2026
Full time
IT Support Engineer Skelmersdale Permanent Office Based Looking for a support role where you can genuinely develop your infrastructure skills rather than simply reset passwords? Our client is one of the UK's largest specialist management organisations, operating nationally and investing significantly in technology, digital transformation and business growth. As their internal IT function continues to expand, they're looking for an experienced IT Support Engineer to become a key member of their technology team based at their Skelmersdale headquarters. This is a broad technical position offering exposure across infrastructure, end-user computing, Microsoft technologies, telephony, networking and business systems, alongside involvement in ongoing IT improvement projects. The Role Reporting into the Infrastructure Manager, you'll support users across the organisation whilst helping maintain and improve the company's technology estate. Responsibilities include: Delivering 1st and 2nd Line IT support Supporting Microsoft Windows desktop and server environments Managing Microsoft 365 and Active Directory Monitoring infrastructure, backups and security Supporting Hyper-V and virtual environments Assisting with SQL databases and business systems Administering telephony platforms Working on hardware refreshes and infrastructure projects Maintaining documentation and IT standards Helping drive continuous improvement across the IT function We're looking for someone with experience of: IT Support Engineer IT Technician 2nd Line Support Service Desk Microsoft Windows Windows Server Active Directory Microsoft 365 Hyper-V SQL Networking ITSM platforms Why Join? This is a fantastic opportunity to join a stable, growing organisation where technology is viewed as a genuine business enabler rather than simply a support function. You'll gain exposure to a broad technical environment, work closely with experienced IT leadership and contribute towards projects that directly impact the wider business. As the company continues to grow through investment and acquisition, there will be genuine opportunities to develop your career alongside it.
Day Instrument Technician Working Location Guildford / Basingstoke (Site-Based) Contract Type Permanent Benefits Up to 15% bonus 10% pension Private Medical Insurance Group Income Protection Life Assurance (8x salary) About the Role If you're a Senior Instrument Technician ready to step up into real ownership of maintenance, safety, and plant performance, this is a live operational site where that responsibility is genuinely on offer. This permanent opportunity is with an established operator in the energy sector seeking someone to take charge of day-to-day maintenance delivery and plant reliability on a live site. About the Site This is a major site within the energy security infrastructure, operating at a high tempo year-round. The plant follows a seasonal cycle-building up capacity during quieter months and running at peak performance during high-demand winter periods. There is a constant pipeline of maintenance, shutdown, and improvement work to maintain output, alongside ongoing investment in the plant's future. This results in evolving challenges for the maintenance and engineering teams as the plant scales. Key Responsibilities Carrying out day-to-day maintenance activities, shutdowns, and planning Working across mechanical, electrical, and instrumentation systems Using Computerized Maintenance Management Systems (CMMS) to plan, prioritise, and track work Supporting plant improvements and reliability initiatives Ensuring all work meets regulatory and safety requirements Supporting reporting, scheduling, and resource planning Driving maintenance performance, safety, and compliance standards Requirements Background in instrumentation or electrical at NVQ/apprenticeship level Strong knowledge of plant maintenance, including mechanical, electrical, and control & instrumentation (C&I) systems Experience in energy, process, or industrial environments Understanding of ATEX/DSEAR and hazardous area requirements Experience with shutdowns, maintenance planning, and CMMS systems Strong communication and problem-solving skills How to Apply Interested? Please send your CV or contact details to the provided contact for further information.
Jul 28, 2026
Full time
Day Instrument Technician Working Location Guildford / Basingstoke (Site-Based) Contract Type Permanent Benefits Up to 15% bonus 10% pension Private Medical Insurance Group Income Protection Life Assurance (8x salary) About the Role If you're a Senior Instrument Technician ready to step up into real ownership of maintenance, safety, and plant performance, this is a live operational site where that responsibility is genuinely on offer. This permanent opportunity is with an established operator in the energy sector seeking someone to take charge of day-to-day maintenance delivery and plant reliability on a live site. About the Site This is a major site within the energy security infrastructure, operating at a high tempo year-round. The plant follows a seasonal cycle-building up capacity during quieter months and running at peak performance during high-demand winter periods. There is a constant pipeline of maintenance, shutdown, and improvement work to maintain output, alongside ongoing investment in the plant's future. This results in evolving challenges for the maintenance and engineering teams as the plant scales. Key Responsibilities Carrying out day-to-day maintenance activities, shutdowns, and planning Working across mechanical, electrical, and instrumentation systems Using Computerized Maintenance Management Systems (CMMS) to plan, prioritise, and track work Supporting plant improvements and reliability initiatives Ensuring all work meets regulatory and safety requirements Supporting reporting, scheduling, and resource planning Driving maintenance performance, safety, and compliance standards Requirements Background in instrumentation or electrical at NVQ/apprenticeship level Strong knowledge of plant maintenance, including mechanical, electrical, and control & instrumentation (C&I) systems Experience in energy, process, or industrial environments Understanding of ATEX/DSEAR and hazardous area requirements Experience with shutdowns, maintenance planning, and CMMS systems Strong communication and problem-solving skills How to Apply Interested? Please send your CV or contact details to the provided contact for further information.
Day Instrument Team Leader Working Location Guildford / Basingstoke (Site-Based) Contract Type Permanent Benefits Up to 15% bonus 10% pension Private medical insurance Group income protection Life assurance (8x salary) About the Role If you are a Senior Instrument Technician ready to step up into real ownership of maintenance, safety, and team performance, this is an operational site offering genuine responsibility. You will be supporting a well-established organization in the energy sector and will take charge of day-to-day maintenance delivery, team leadership, and plant reliability on a live site. About the Site This is a major site within the energy security infrastructure, operating at a high tempo year-round. The plant follows a seasonal cycle: building up capacity in the quieter months and running at peak output during winter demand. The site performs well, handling a live pipeline of maintenance, shutdown, and improvement projects to maintain output. Ongoing investment in the plant's future means increasing demands on the maintenance and engineering teams as the operation scales. Key Responsibilities Leading and supervising a team of technicians and contractors Driving maintenance performance, safety, and compliance standards Managing day-to-day maintenance activities, shutdowns, and planning Working across mechanical, electrical, and instrumentation systems Using Computerized Maintenance Management Systems (CMMS) to plan, prioritize, and track work Supporting plant improvements and reliability initiatives Ensuring all work meets regulatory and safety requirements Supporting reporting, scheduling, and resource planning Requirements Background in instrumentation or electrical at NVQ/apprenticeship level Experience in a supervisory or lead technician role Strong knowledge of plant maintenance, including mechanical, electrical, and control & instrumentation systems Experience in energy, process, or industrial environments Understanding of ATEX/DSEAR and hazardous area requirements Experience with shutdowns, maintenance planning, and CMMS systems Strong leadership, communication, and problem-solving skills If you are looking to take real ownership in a dynamic and vital site within the energy sector, this is your opportunity to lead, develop your team, and ensure plant reliability and safety.
Jul 28, 2026
Full time
Day Instrument Team Leader Working Location Guildford / Basingstoke (Site-Based) Contract Type Permanent Benefits Up to 15% bonus 10% pension Private medical insurance Group income protection Life assurance (8x salary) About the Role If you are a Senior Instrument Technician ready to step up into real ownership of maintenance, safety, and team performance, this is an operational site offering genuine responsibility. You will be supporting a well-established organization in the energy sector and will take charge of day-to-day maintenance delivery, team leadership, and plant reliability on a live site. About the Site This is a major site within the energy security infrastructure, operating at a high tempo year-round. The plant follows a seasonal cycle: building up capacity in the quieter months and running at peak output during winter demand. The site performs well, handling a live pipeline of maintenance, shutdown, and improvement projects to maintain output. Ongoing investment in the plant's future means increasing demands on the maintenance and engineering teams as the operation scales. Key Responsibilities Leading and supervising a team of technicians and contractors Driving maintenance performance, safety, and compliance standards Managing day-to-day maintenance activities, shutdowns, and planning Working across mechanical, electrical, and instrumentation systems Using Computerized Maintenance Management Systems (CMMS) to plan, prioritize, and track work Supporting plant improvements and reliability initiatives Ensuring all work meets regulatory and safety requirements Supporting reporting, scheduling, and resource planning Requirements Background in instrumentation or electrical at NVQ/apprenticeship level Experience in a supervisory or lead technician role Strong knowledge of plant maintenance, including mechanical, electrical, and control & instrumentation systems Experience in energy, process, or industrial environments Understanding of ATEX/DSEAR and hazardous area requirements Experience with shutdowns, maintenance planning, and CMMS systems Strong leadership, communication, and problem-solving skills If you are looking to take real ownership in a dynamic and vital site within the energy sector, this is your opportunity to lead, develop your team, and ensure plant reliability and safety.
? WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the page. ? ABOUT THIS OPPORTUNITY We are looking for an IT Technician to oversee IT support services and project-related activities across a number of our successful primaries in Haringey, Brent and Thurrock. As a roaming technician, you will provide flexible support to cover short-term absences, vacancies, and additional demand, ensuring the continued delivery of high-quality, ITIL-aligned IT services. ? MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: Providing high-quality IT support, advice and guidance in line with ITIL and HarrisNet principles for Head Office, academy staff and students Logging all IT support needs accurately in the Service Management system Retaining ownership of academy support tickets and updating staff on progress Resolving support tickets within SLA targets Re-routing or escalating tickets to the correct team and working with third line support, Project Managers and stakeholders Identifying, implementing and documenting desktop workarounds in the Knowledgebase Identifying recurring incidents and performing root-cause analysis Notifying key contacts of major incidents affecting service delivery Imaging, deploying and maintaining Windows 11 PCs, laptops, tablets, and Apple iMacs/iPads Installing, configuring and maintaining peripherals (printers, IWBs, projectors) Installing and testing software and updates while ensuring licence compliance Installing, configuring and maintaining VoIP phones Working with local academy Technicians and providing 2nd-line support for complex issues Familiarising yourself with academy network infrastructure and documentation Checking and maintaining server and network infrastructure according to HarrisNET best practice Supporting on-site infrastructure (physical/virtual servers, networking devices) to ensure availability and security WHAT WE ARE LOOKING FOR We are looking for an individual who is highly motivated, takes pride in delivering excellent technical support, and is committed to creating reliable, secure, and efficient IT environments across our academies. We are looking for someone who has a strong eye for troubleshooting, maintaining, and improving IT systems, and who can provide outstanding support to staff and students while ensuring our technology runs smoothly.We would like to hear from you if you are: A confident communicator at all levels, with excellent verbal and written communication skills Self-motivated, with a can-do attitude and a strong commitment to delivering results on time and to a high quality in a fast paced, constantly changing environment Able to self-manage, organise and prioritise tasks and work under pressure during troubleshooting and problem-solving Flexible, adaptable and capable of handling the various pressures and demands associated with this highly customer focussed ICT support role Knowledgeable about Microsoft products, including Office 365 and Office 2016, SharePoint, Apple OS and other desktop related software products Able to demonstrate excellent troubleshooting and resolution skills, backed by a clear, analytical approach to problem solving Able to react quickly and effectively to issues and opportunities For a full job description and person specification, please download the Job Pack. ? APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people
Jul 27, 2026
Full time
? WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the page. ? ABOUT THIS OPPORTUNITY We are looking for an IT Technician to oversee IT support services and project-related activities across a number of our successful primaries in Haringey, Brent and Thurrock. As a roaming technician, you will provide flexible support to cover short-term absences, vacancies, and additional demand, ensuring the continued delivery of high-quality, ITIL-aligned IT services. ? MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: Providing high-quality IT support, advice and guidance in line with ITIL and HarrisNet principles for Head Office, academy staff and students Logging all IT support needs accurately in the Service Management system Retaining ownership of academy support tickets and updating staff on progress Resolving support tickets within SLA targets Re-routing or escalating tickets to the correct team and working with third line support, Project Managers and stakeholders Identifying, implementing and documenting desktop workarounds in the Knowledgebase Identifying recurring incidents and performing root-cause analysis Notifying key contacts of major incidents affecting service delivery Imaging, deploying and maintaining Windows 11 PCs, laptops, tablets, and Apple iMacs/iPads Installing, configuring and maintaining peripherals (printers, IWBs, projectors) Installing and testing software and updates while ensuring licence compliance Installing, configuring and maintaining VoIP phones Working with local academy Technicians and providing 2nd-line support for complex issues Familiarising yourself with academy network infrastructure and documentation Checking and maintaining server and network infrastructure according to HarrisNET best practice Supporting on-site infrastructure (physical/virtual servers, networking devices) to ensure availability and security WHAT WE ARE LOOKING FOR We are looking for an individual who is highly motivated, takes pride in delivering excellent technical support, and is committed to creating reliable, secure, and efficient IT environments across our academies. We are looking for someone who has a strong eye for troubleshooting, maintaining, and improving IT systems, and who can provide outstanding support to staff and students while ensuring our technology runs smoothly.We would like to hear from you if you are: A confident communicator at all levels, with excellent verbal and written communication skills Self-motivated, with a can-do attitude and a strong commitment to delivering results on time and to a high quality in a fast paced, constantly changing environment Able to self-manage, organise and prioritise tasks and work under pressure during troubleshooting and problem-solving Flexible, adaptable and capable of handling the various pressures and demands associated with this highly customer focussed ICT support role Knowledgeable about Microsoft products, including Office 365 and Office 2016, SharePoint, Apple OS and other desktop related software products Able to demonstrate excellent troubleshooting and resolution skills, backed by a clear, analytical approach to problem solving Able to react quickly and effectively to issues and opportunities For a full job description and person specification, please download the Job Pack. ? APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people
We're working exclusively with an established and growing technology-driven manufacturing business based in Cardiff that is looking to add an IT Support Technician to its internal IT team. This is an excellent opportunity for someone with at least 12 months' IT support experience who enjoys troubleshooting, supporting end users, and contributing to the smooth running of business-critical systems. As an IT Support Technician, you'll provide first and second-line support across the organisation, ensuring users receive prompt and effective technical assistance while helping maintain the company's IT infrastructure and systems. You'll work closely with the IT Manager and wider business, supporting a diverse range of hardware, software, and network technologies. You will need to be able to demonstrate the following: Minimum 1 year's experience within an IT support role Experience supporting Microsoft-based desktop environments Familiarity with hardware troubleshooting and system maintenance Knowledge of helpdesk ticketing systems would be advantageous You will be responsible for the following: Provide 1st and 2nd line technical support to end users Diagnose and resolve hardware, software, and system issues Install, configure, and maintain desktop, laptop, and network equipment Monitor and manage IT helpdesk tickets, ensuring SLAs are achieved Maintain IT asset and equipment inventories Support software licensing and compliance requirements Perform hardware upgrades, repairs, and system maintenance Create and maintain technical documentation and knowledge base articles Deliver user training and guidance on internal IT systems Support IT security, compliance, and best practice initiatives This is an opportunity to join a stable, well-established organisation, working within a varied and hands-on technical role. An opportunity to further develop your IT career in a supportive and collaborative team environment. For a confidential conversation, apply with an up-to-date CV.
Jul 25, 2026
Full time
We're working exclusively with an established and growing technology-driven manufacturing business based in Cardiff that is looking to add an IT Support Technician to its internal IT team. This is an excellent opportunity for someone with at least 12 months' IT support experience who enjoys troubleshooting, supporting end users, and contributing to the smooth running of business-critical systems. As an IT Support Technician, you'll provide first and second-line support across the organisation, ensuring users receive prompt and effective technical assistance while helping maintain the company's IT infrastructure and systems. You'll work closely with the IT Manager and wider business, supporting a diverse range of hardware, software, and network technologies. You will need to be able to demonstrate the following: Minimum 1 year's experience within an IT support role Experience supporting Microsoft-based desktop environments Familiarity with hardware troubleshooting and system maintenance Knowledge of helpdesk ticketing systems would be advantageous You will be responsible for the following: Provide 1st and 2nd line technical support to end users Diagnose and resolve hardware, software, and system issues Install, configure, and maintain desktop, laptop, and network equipment Monitor and manage IT helpdesk tickets, ensuring SLAs are achieved Maintain IT asset and equipment inventories Support software licensing and compliance requirements Perform hardware upgrades, repairs, and system maintenance Create and maintain technical documentation and knowledge base articles Deliver user training and guidance on internal IT systems Support IT security, compliance, and best practice initiatives This is an opportunity to join a stable, well-established organisation, working within a varied and hands-on technical role. An opportunity to further develop your IT career in a supportive and collaborative team environment. For a confidential conversation, apply with an up-to-date CV.
Senior IT Technician required by my midlands client. Our client is seeking an experienced Senior IT Technician to take ownership of the IT environment across multiple UK sites, supporting approximately 120 users. This is a hands-on leadership role responsible for infrastructure, cybersecurity, cloud services, vendor management, and continuous improvement. Key Responsibilities Own and manage the Group's IT infrastructure across on-premise and cloud environments. Ensure high availability, performance, resilience, and security of all IT systems. Lead cybersecurity initiatives including MFA, endpoint protection, patching, and vulnerability management. Manage Microsoft 365, Entra ID (Azure AD), Intune, Exchange Online, and Windows Server environments. Oversee networking infrastructure including firewalls, VPNs, VLANs, Wi-Fi, and site connectivity. Maintain and test backup, disaster recovery, and business continuity processes. Provide 2nd/3rd line support and act as the senior escalation point for infrastructure issues. Manage third-party IT suppliers, licensing, contracts, and hardware procurement. Deliver infrastructure projects including migrations, upgrades, and network refresh programmes. Support ERP/MRP systems and manufacturing technology integrations. Develop IT documentation, policies, asset management, and governance controls. Communicate technical risks and investment requirements to senior leadership in a clear, commercial manner. Requirements 5+ years' experience in hands-on IT infrastructure roles. Strong expertise in Microsoft 365, Entra ID, Intune, Windows Server, Active Directory, networking, and cybersecurity. Experience managing backup and disaster recovery solutions and virtualisation platforms (VMware/Hyper-V). Proven track record delivering IT infrastructure and transformation projects. Knowledge of Cyber Essentials Plus, ISO 27001, and security best practices. Experience with ERP/MRP environments is advantageous. Relevant certifications such as CompTIA Network+, Security+, or ITIL Foundation are desirable. Full UK driving licence and willingness to travel between UK sites. Personal Attributes Strong leadership and ownership mindset. Customer-focused with a commitment to service excellence. Results-driven with a passion for continuous improvement. Excellent stakeholder management and communication skills. Collaborative approach with the ability to influence at all levels of the business. Excellent communication skills and in a commutable distance from Walsall. THIS IS AN ONSITE ROLE This is an excellent opportunity for a proactive IT professional to shape and modernise a growing organisation's technology landscape while supporting business growth, operational excellence, and cybersecurity maturity.
Jul 24, 2026
Full time
Senior IT Technician required by my midlands client. Our client is seeking an experienced Senior IT Technician to take ownership of the IT environment across multiple UK sites, supporting approximately 120 users. This is a hands-on leadership role responsible for infrastructure, cybersecurity, cloud services, vendor management, and continuous improvement. Key Responsibilities Own and manage the Group's IT infrastructure across on-premise and cloud environments. Ensure high availability, performance, resilience, and security of all IT systems. Lead cybersecurity initiatives including MFA, endpoint protection, patching, and vulnerability management. Manage Microsoft 365, Entra ID (Azure AD), Intune, Exchange Online, and Windows Server environments. Oversee networking infrastructure including firewalls, VPNs, VLANs, Wi-Fi, and site connectivity. Maintain and test backup, disaster recovery, and business continuity processes. Provide 2nd/3rd line support and act as the senior escalation point for infrastructure issues. Manage third-party IT suppliers, licensing, contracts, and hardware procurement. Deliver infrastructure projects including migrations, upgrades, and network refresh programmes. Support ERP/MRP systems and manufacturing technology integrations. Develop IT documentation, policies, asset management, and governance controls. Communicate technical risks and investment requirements to senior leadership in a clear, commercial manner. Requirements 5+ years' experience in hands-on IT infrastructure roles. Strong expertise in Microsoft 365, Entra ID, Intune, Windows Server, Active Directory, networking, and cybersecurity. Experience managing backup and disaster recovery solutions and virtualisation platforms (VMware/Hyper-V). Proven track record delivering IT infrastructure and transformation projects. Knowledge of Cyber Essentials Plus, ISO 27001, and security best practices. Experience with ERP/MRP environments is advantageous. Relevant certifications such as CompTIA Network+, Security+, or ITIL Foundation are desirable. Full UK driving licence and willingness to travel between UK sites. Personal Attributes Strong leadership and ownership mindset. Customer-focused with a commitment to service excellence. Results-driven with a passion for continuous improvement. Excellent stakeholder management and communication skills. Collaborative approach with the ability to influence at all levels of the business. Excellent communication skills and in a commutable distance from Walsall. THIS IS AN ONSITE ROLE This is an excellent opportunity for a proactive IT professional to shape and modernise a growing organisation's technology landscape while supporting business growth, operational excellence, and cybersecurity maturity.
Amazon Cabling Infrastructure & Technology is a growing and innovative global team that design and implements ICT infrastructure to support Amazon's portfolio of corporate offices. Operational excellence is at the forefront of our approach, raising the bar across all aspects of the project delivery process to provide our customers with a seamless IT delivery experience. For the EMEA region we are looking for an exceptional individual with a successful track record and progressive career history in the area of low voltage structured cabling, as a Design Engineer/Project Manager. This role will be office based with 20% travel throughout EMEA. The successful candidate will be responsible for partnering with our design consultants and internal customers to standardize our structured cabling and server room designs to accelerate delivery and lower cost across our portfolio of building launches. This role requires an experienced professional with a background in structured cabling and has experience of generating designs as well as providing effective oversight. The Design Engineer/Project Manager is expected to collaborate effectively with internal stakeholders and external vendors to drive best practices and establish tools, and standards consistent with large corporate deployments. The candidate will be required to have more than a cabling background. It is expected they will also have a strong IT background with knowledge of other facets of an IT network, such as networking, WiFi, AV, Security, PDU, UPS and Smart Building technologies. Your experience will help us to drive continuous improvement and development for our infrastructure. As a member of this global team, you will engage with key stakeholders and vendors across various disciplines to ensure the ICT infrastructure is compliant with Amazon & Industry standards and ready for commencement of building occupation. You are the right person for this job if you have a solid end user focus and a passion for producing high-quality deliverables. You must be a self-starter and a critical thinker to deliver results with a curiosity and drive for learning. You must demonstrate the ability to efficiently plan and prioritize deliverables and resources across multiple projects and working groups. This position requires you to manage stakeholder expectations, budgets, schedules and scope. You must exhibit bias for action, and not rely on others to show you the path forward. You are the right person for this position if you take ownership and challenge the status quo. This is an opportunity to leverage and grow your existing experience in an innovative and highly collaborative environment where the results of your efforts will directly impact Amazon and its customers. Key job responsibilities Collaborate with internal stakeholder teams to select Design Consultants & Low Voltage Contractors Identify and implement design opportunities to lower the cost to serve Review Request for Pricing and renegotiation of bids Implement a vendor agnostic approach to design & implementation by setting the tolerances Update budget tracking tools Refine the current infrastructure design material in line with best practice Implement design best practice and standards to deliver construction ready designs Coordinate supply chain forecasts Flexibility to work with stakeholders in different time zones Review Design Consultant weekly progress reports and host update meetings. Identify risks on critical path and provide resolution Support Vendor Manager with QBR by providing operational metrics Main POC for all internal customers for escalations, questions or recommendations of all aspects of the structured cabling and containment pathways Travel 20% to time to meet with stakeholders, vendors and visit project locations Training of LVCs and Design Consultants on Amazon specifications and standards Attending progress/room ready meetings in person or online and collaborate with QAQC team Participate in the infrastructure life-cycle planning and design to align cabling roadmaps Timely and concise communication (both written/verbally) with key stakeholders Develop, track, and report project metrics as necessary A day in the life As a Design Engineer/Project Manager, you'll standardize structured cabling infrastructure while collaborating across disciplines. Your days include reviewing consultant design proposals, identifying cost optimizations, and coordinating with stakeholders across time zones. You'll work with vendors and design teams to ensure infrastructure meets Amazon and industry standards. You'll mentor consultants and contractors on Amazon specifications, host cross-functional progress meetings, and update tracking tools to keep leadership informed on budget, schedule, and risk. Throughout, you'll balance strategic planning with hands-on problem-solving, ensuring projects deliver high-quality results on time and within budget. BASIC QUALIFICATIONS - Experience in MS Excel, Word, and Windows Operating Systems - Experience in project management - Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service - Experience managing multiple projects, prioritizing, planning, and managing time - Experience communicating with customers, technical, regulatory, business teams, and management to collect requirements, describe product features, and technical designs - BICSI Certification or internationally recognized equivalent 5+ Years' experience in delivery and coordinating corporate office fit outs from design concept through to deployment/construction and close out. - 5+ years Information and Communications Technology (ICT) design experience - 5+ years of working experience with Audio Visual, WiFi, fiber optic components, copper cabling, and interconnect products, technologies, and standards PREFERRED QUALIFICATIONS - Experience reading and interpreting construction specifications and drawings for all domains - Project Management Professional (PMP) or equivalent certification - Registered Communications Distribution Designer Certificate (RCDD) - Certified Network Infrastructure Technician (CNIT) - Certified Network Infrastructure Design Professional (CNIDP) - Certified Telecommunications Project Management (CTPM) - Experience of Revit, Auto-CAD, Bluebeam or other Computer Aided Design Tools. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Jul 24, 2026
Full time
Amazon Cabling Infrastructure & Technology is a growing and innovative global team that design and implements ICT infrastructure to support Amazon's portfolio of corporate offices. Operational excellence is at the forefront of our approach, raising the bar across all aspects of the project delivery process to provide our customers with a seamless IT delivery experience. For the EMEA region we are looking for an exceptional individual with a successful track record and progressive career history in the area of low voltage structured cabling, as a Design Engineer/Project Manager. This role will be office based with 20% travel throughout EMEA. The successful candidate will be responsible for partnering with our design consultants and internal customers to standardize our structured cabling and server room designs to accelerate delivery and lower cost across our portfolio of building launches. This role requires an experienced professional with a background in structured cabling and has experience of generating designs as well as providing effective oversight. The Design Engineer/Project Manager is expected to collaborate effectively with internal stakeholders and external vendors to drive best practices and establish tools, and standards consistent with large corporate deployments. The candidate will be required to have more than a cabling background. It is expected they will also have a strong IT background with knowledge of other facets of an IT network, such as networking, WiFi, AV, Security, PDU, UPS and Smart Building technologies. Your experience will help us to drive continuous improvement and development for our infrastructure. As a member of this global team, you will engage with key stakeholders and vendors across various disciplines to ensure the ICT infrastructure is compliant with Amazon & Industry standards and ready for commencement of building occupation. You are the right person for this job if you have a solid end user focus and a passion for producing high-quality deliverables. You must be a self-starter and a critical thinker to deliver results with a curiosity and drive for learning. You must demonstrate the ability to efficiently plan and prioritize deliverables and resources across multiple projects and working groups. This position requires you to manage stakeholder expectations, budgets, schedules and scope. You must exhibit bias for action, and not rely on others to show you the path forward. You are the right person for this position if you take ownership and challenge the status quo. This is an opportunity to leverage and grow your existing experience in an innovative and highly collaborative environment where the results of your efforts will directly impact Amazon and its customers. Key job responsibilities Collaborate with internal stakeholder teams to select Design Consultants & Low Voltage Contractors Identify and implement design opportunities to lower the cost to serve Review Request for Pricing and renegotiation of bids Implement a vendor agnostic approach to design & implementation by setting the tolerances Update budget tracking tools Refine the current infrastructure design material in line with best practice Implement design best practice and standards to deliver construction ready designs Coordinate supply chain forecasts Flexibility to work with stakeholders in different time zones Review Design Consultant weekly progress reports and host update meetings. Identify risks on critical path and provide resolution Support Vendor Manager with QBR by providing operational metrics Main POC for all internal customers for escalations, questions or recommendations of all aspects of the structured cabling and containment pathways Travel 20% to time to meet with stakeholders, vendors and visit project locations Training of LVCs and Design Consultants on Amazon specifications and standards Attending progress/room ready meetings in person or online and collaborate with QAQC team Participate in the infrastructure life-cycle planning and design to align cabling roadmaps Timely and concise communication (both written/verbally) with key stakeholders Develop, track, and report project metrics as necessary A day in the life As a Design Engineer/Project Manager, you'll standardize structured cabling infrastructure while collaborating across disciplines. Your days include reviewing consultant design proposals, identifying cost optimizations, and coordinating with stakeholders across time zones. You'll work with vendors and design teams to ensure infrastructure meets Amazon and industry standards. You'll mentor consultants and contractors on Amazon specifications, host cross-functional progress meetings, and update tracking tools to keep leadership informed on budget, schedule, and risk. Throughout, you'll balance strategic planning with hands-on problem-solving, ensuring projects deliver high-quality results on time and within budget. BASIC QUALIFICATIONS - Experience in MS Excel, Word, and Windows Operating Systems - Experience in project management - Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service - Experience managing multiple projects, prioritizing, planning, and managing time - Experience communicating with customers, technical, regulatory, business teams, and management to collect requirements, describe product features, and technical designs - BICSI Certification or internationally recognized equivalent 5+ Years' experience in delivery and coordinating corporate office fit outs from design concept through to deployment/construction and close out. - 5+ years Information and Communications Technology (ICT) design experience - 5+ years of working experience with Audio Visual, WiFi, fiber optic components, copper cabling, and interconnect products, technologies, and standards PREFERRED QUALIFICATIONS - Experience reading and interpreting construction specifications and drawings for all domains - Project Management Professional (PMP) or equivalent certification - Registered Communications Distribution Designer Certificate (RCDD) - Certified Network Infrastructure Technician (CNIT) - Certified Network Infrastructure Design Professional (CNIDP) - Certified Telecommunications Project Management (CTPM) - Experience of Revit, Auto-CAD, Bluebeam or other Computer Aided Design Tools. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As Chief Engineer, you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. You are expected to be a singular focal point for all facility operations and to support Amazon within its owned and operated data centers. You should be able to manage large scale impacting projects and new region support from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, procurement, and finance in both local and global settings. As Chief Engineer, you will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the Chief Engineers to drive innovation and resiliency while reducing operational costs in the facilities. Key job responsibilities - Train and support the Engineering team in their role of providing electrical and mechanical equipment troubleshooting and operations - Implement and execute site or equipment-specific training exercises. Exercises cover, but are not limited to: stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers etc. - Oversee day-to-day operation and maintenance of mechanical and electrical equipment in data center sites - Operate independently, with limited direct management - Assist in the design and build-out of new facilities and perform root cause analysis of equipment failures - Act as an escalation point for all facilities-related issues within the data center region. Work OT hours as needed to support site stability - Troubleshoot and report facility and data sever-level events within internal Service Level Agreements (SLA) - Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - Ensure all safety procedures are adhered to by vendors, and AWS staff - Respond to off hour emergency calls related to his data centers and help with the investigation, mitigation, and recovery of the issue(s). - Candidates should be able to lift up to 40 lbs and or work in elevated locations. - Ability to work in an environment that operates 24/7 with an ability to provide after-hours support as needed. All physical requirements are expected with reasonable accommodations PHYSICAL REQUIREMENTS - Work at height, and from ladders - Perform physical tasks during the shift - Work in a noisy environment, with ear protection About the team About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Knowledge of electrical engineering principles including switchgear, UPS, transformers, and circuit breakers PREFERRED QUALIFICATIONS - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Jul 24, 2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As Chief Engineer, you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. You are expected to be a singular focal point for all facility operations and to support Amazon within its owned and operated data centers. You should be able to manage large scale impacting projects and new region support from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, procurement, and finance in both local and global settings. As Chief Engineer, you will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the Chief Engineers to drive innovation and resiliency while reducing operational costs in the facilities. Key job responsibilities - Train and support the Engineering team in their role of providing electrical and mechanical equipment troubleshooting and operations - Implement and execute site or equipment-specific training exercises. Exercises cover, but are not limited to: stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers etc. - Oversee day-to-day operation and maintenance of mechanical and electrical equipment in data center sites - Operate independently, with limited direct management - Assist in the design and build-out of new facilities and perform root cause analysis of equipment failures - Act as an escalation point for all facilities-related issues within the data center region. Work OT hours as needed to support site stability - Troubleshoot and report facility and data sever-level events within internal Service Level Agreements (SLA) - Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - Ensure all safety procedures are adhered to by vendors, and AWS staff - Respond to off hour emergency calls related to his data centers and help with the investigation, mitigation, and recovery of the issue(s). - Candidates should be able to lift up to 40 lbs and or work in elevated locations. - Ability to work in an environment that operates 24/7 with an ability to provide after-hours support as needed. All physical requirements are expected with reasonable accommodations PHYSICAL REQUIREMENTS - Work at height, and from ladders - Perform physical tasks during the shift - Work in a noisy environment, with ear protection About the team About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Knowledge of electrical engineering principles including switchgear, UPS, transformers, and circuit breakers PREFERRED QUALIFICATIONS - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
