BUILDING SAFETY COORDINATOR - 12 Month FTC Rendall & Rittner • Competitive • Home Based ROLE OVERVIEW You will join Rendall & Rittner on a 12 month fixed-term contract to strengthen our building safety capability across a varied residential portfolio. As a trusted coordinator, you will bring structure, pace and clarity to how we plan, evidence and continually improve compliance with evolving building safety legislation. Working closely with Property Managers, Technical, Legal and Resident Services teams, you will help translate regulation into pragmatic, resident-focused actions. You will be central to the "golden thread" of information, ensuring our records are accurate, auditable and readily accessible, while supporting clear resident communication and engagement. ROLE EXPECTATIONS Most days you will organise, chase and quality-check building safety information, keeping actions on track and stakeholders aligned. You will review evidence packs, maintain registers and dashboards, and coordinate surveys, inspections and remedial works with clear updates to internal teams and residents. You will spot risks early, escalate thoughtfully and keep momentum until issues are closed. WHAT SUCCESS LOOKS LIKE Accurate, current building safety records and evidence packs that stand up to internal and external scrutiny. Clear action plans with owners, deadlines and progress updates, resulting in timely risk mitigation and issue closure. Confident, empathetic communications that inform residents and reduce complaints or repeat queries. Strong collaboration with Property Managers and contractors, balancing compliance urgency with operational realities. Early identification of gaps or emerging risks, with practical recommendations that are adopted. Consistent delivery against milestones across your caseload, with measurable improvements in compliance KPIs. HOW YOU'LL SPEND MOST OF YOUR TIME Coordinating and tracking safety actions, surveys, inspections and remedial works across assigned buildings. Curating and maintaining the golden thread: plans, drawings, risk assessments, fire door and façade records, and compliance evidence. Preparing concise status reports, dashboards and board-ready updates that highlight progress, risks and decisions needed. Liaising with residents to share updates, organise access and handle queries with clarity and care. Reviewing contractor reports for completeness and quality, and chasing clarifications or missing documentation. Supporting incident readiness by ensuring documentation, contact trees and escalation routes are up to date. WHO THIS ROLE IS FOR You are organised, detail-focused and relentless about closing actions and maintaining accurate records. You communicate complex information simply, adapting your style for residents, contractors and internal teams. You are calm under pressure, prioritising effectively and escalating at the right time with solutions in mind. You take ownership, follow through and hold others accountable with professionalism and empathy. You are motivated by resident safety and doing the right thing, even when it's challenging. EXPERIENCE THAT HELPS Working knowledge of the Building Safety Act, fire safety principles and the golden thread of information. Experience coordinating compliance activity within residential property, facilities, construction or risk management. Familiarity with safety case reports, risk assessments, contractor management and remedial work tracking. Confidence using data and systems to maintain registers, produce dashboards and evidence audit trails. Exposure to resident or customer communications, especially around sensitive or technical topics. WHAT WE OFFER Competitive salary, aligned to experience Discretionary bonus 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Paid sabbaticals as a loyalty reward Pension scheme and employee assistance programme Discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on your building safety knowledge, record-keeping rigour, stakeholder communication and how you prioritise and solve real-world compliance challenges We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
Aug 01, 2026
Full time
BUILDING SAFETY COORDINATOR - 12 Month FTC Rendall & Rittner • Competitive • Home Based ROLE OVERVIEW You will join Rendall & Rittner on a 12 month fixed-term contract to strengthen our building safety capability across a varied residential portfolio. As a trusted coordinator, you will bring structure, pace and clarity to how we plan, evidence and continually improve compliance with evolving building safety legislation. Working closely with Property Managers, Technical, Legal and Resident Services teams, you will help translate regulation into pragmatic, resident-focused actions. You will be central to the "golden thread" of information, ensuring our records are accurate, auditable and readily accessible, while supporting clear resident communication and engagement. ROLE EXPECTATIONS Most days you will organise, chase and quality-check building safety information, keeping actions on track and stakeholders aligned. You will review evidence packs, maintain registers and dashboards, and coordinate surveys, inspections and remedial works with clear updates to internal teams and residents. You will spot risks early, escalate thoughtfully and keep momentum until issues are closed. WHAT SUCCESS LOOKS LIKE Accurate, current building safety records and evidence packs that stand up to internal and external scrutiny. Clear action plans with owners, deadlines and progress updates, resulting in timely risk mitigation and issue closure. Confident, empathetic communications that inform residents and reduce complaints or repeat queries. Strong collaboration with Property Managers and contractors, balancing compliance urgency with operational realities. Early identification of gaps or emerging risks, with practical recommendations that are adopted. Consistent delivery against milestones across your caseload, with measurable improvements in compliance KPIs. HOW YOU'LL SPEND MOST OF YOUR TIME Coordinating and tracking safety actions, surveys, inspections and remedial works across assigned buildings. Curating and maintaining the golden thread: plans, drawings, risk assessments, fire door and façade records, and compliance evidence. Preparing concise status reports, dashboards and board-ready updates that highlight progress, risks and decisions needed. Liaising with residents to share updates, organise access and handle queries with clarity and care. Reviewing contractor reports for completeness and quality, and chasing clarifications or missing documentation. Supporting incident readiness by ensuring documentation, contact trees and escalation routes are up to date. WHO THIS ROLE IS FOR You are organised, detail-focused and relentless about closing actions and maintaining accurate records. You communicate complex information simply, adapting your style for residents, contractors and internal teams. You are calm under pressure, prioritising effectively and escalating at the right time with solutions in mind. You take ownership, follow through and hold others accountable with professionalism and empathy. You are motivated by resident safety and doing the right thing, even when it's challenging. EXPERIENCE THAT HELPS Working knowledge of the Building Safety Act, fire safety principles and the golden thread of information. Experience coordinating compliance activity within residential property, facilities, construction or risk management. Familiarity with safety case reports, risk assessments, contractor management and remedial work tracking. Confidence using data and systems to maintain registers, produce dashboards and evidence audit trails. Exposure to resident or customer communications, especially around sensitive or technical topics. WHAT WE OFFER Competitive salary, aligned to experience Discretionary bonus 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Paid sabbaticals as a loyalty reward Pension scheme and employee assistance programme Discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on your building safety knowledge, record-keeping rigour, stakeholder communication and how you prioritise and solve real-world compliance challenges We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
Sales Progression Coordinator Location: Bracknell Salary: Up to £37,000 per annum Contract: 12-Month Fixed Term Contract Hours: Monday - Friday, Full Time Benefits 28 days annual leave plus bank holidays, with the option to buy or sell up to 5 days Agile working to support a healthy work-life balance Generous pension scheme with employer contributions up to 10% Employee discounts across thousands of high street and online retailers Life assurance (up to 5x annual salary) Interest-free staff loans and Cycle to Work scheme 24/7 Employee Assistance Programme Enhanced maternity, paternity, shared parental and adoption leave Free eye tests and contribution towards glasses for eligible employees Ongoing training, career development and study support The Opportunity We're recruiting for an experienced Sales Progression Coordinator to join a leading Property organsation on a 12-month fixed-term contract. This is an excellent opportunity for someone with a background in property sales progression, shared ownership, conveyancing or new homes who enjoys managing the customer journey from reservation through to legal completion. Working closely with sales teams, solicitors, mortgage brokers and customers, you'll play a vital role in ensuring transactions progress smoothly, keeping all parties informed and helping deliver an outstanding customer experience. Key Responsibilities Manage the sales progression of Shared Ownership and Market Sale properties from reservation through to legal completion. Act as the main point of contact for solicitors and mortgage brokers throughout the sales process. Build strong relationships with customers, providing regular updates and proactive communication. Work closely with Regional Sales Managers to ensure completion forecasts remain accurate. Monitor sales progression, identifying and resolving issues that could delay exchange or completion. Produce regular reports and maintain accurate records across internal systems. Ensure all legal, regulatory and compliance requirements are met. Capture customer feedback to help drive continuous improvement. Support the wider sales team in achieving regional sales targets. About You We're looking for someone who can confidently manage multiple property transactions while delivering exceptional customer service. You'll ideally have: Previous experience in sales progression, conveyancing, new homes or shared ownership. A strong understanding of the mortgage and conveyancing process. Knowledge of common barriers to exchange and completion, with the ability to resolve issues proactively. Excellent organisational skills with the ability to prioritise a busy workload. Strong communication skills, both written and verbal. Experience using Microsoft Office, particularly Excel and Word. A customer-focused, proactive and collaborative approach. Confidence working independently while building strong relationships with internal and external stakeholders. Why Apply? This is a fantastic opportunity to join a well-established organisation that genuinely invests in its people. You'll become part of a collaborative team where your expertise will directly contribute to helping customers achieve home ownership while enjoying excellent benefits, flexible working and genuine opportunities for professional development.
Jul 31, 2026
Contractor
Sales Progression Coordinator Location: Bracknell Salary: Up to £37,000 per annum Contract: 12-Month Fixed Term Contract Hours: Monday - Friday, Full Time Benefits 28 days annual leave plus bank holidays, with the option to buy or sell up to 5 days Agile working to support a healthy work-life balance Generous pension scheme with employer contributions up to 10% Employee discounts across thousands of high street and online retailers Life assurance (up to 5x annual salary) Interest-free staff loans and Cycle to Work scheme 24/7 Employee Assistance Programme Enhanced maternity, paternity, shared parental and adoption leave Free eye tests and contribution towards glasses for eligible employees Ongoing training, career development and study support The Opportunity We're recruiting for an experienced Sales Progression Coordinator to join a leading Property organsation on a 12-month fixed-term contract. This is an excellent opportunity for someone with a background in property sales progression, shared ownership, conveyancing or new homes who enjoys managing the customer journey from reservation through to legal completion. Working closely with sales teams, solicitors, mortgage brokers and customers, you'll play a vital role in ensuring transactions progress smoothly, keeping all parties informed and helping deliver an outstanding customer experience. Key Responsibilities Manage the sales progression of Shared Ownership and Market Sale properties from reservation through to legal completion. Act as the main point of contact for solicitors and mortgage brokers throughout the sales process. Build strong relationships with customers, providing regular updates and proactive communication. Work closely with Regional Sales Managers to ensure completion forecasts remain accurate. Monitor sales progression, identifying and resolving issues that could delay exchange or completion. Produce regular reports and maintain accurate records across internal systems. Ensure all legal, regulatory and compliance requirements are met. Capture customer feedback to help drive continuous improvement. Support the wider sales team in achieving regional sales targets. About You We're looking for someone who can confidently manage multiple property transactions while delivering exceptional customer service. You'll ideally have: Previous experience in sales progression, conveyancing, new homes or shared ownership. A strong understanding of the mortgage and conveyancing process. Knowledge of common barriers to exchange and completion, with the ability to resolve issues proactively. Excellent organisational skills with the ability to prioritise a busy workload. Strong communication skills, both written and verbal. Experience using Microsoft Office, particularly Excel and Word. A customer-focused, proactive and collaborative approach. Confidence working independently while building strong relationships with internal and external stakeholders. Why Apply? This is a fantastic opportunity to join a well-established organisation that genuinely invests in its people. You'll become part of a collaborative team where your expertise will directly contribute to helping customers achieve home ownership while enjoying excellent benefits, flexible working and genuine opportunities for professional development.
Office Administrator Repair Centre Cirencester GL7 30 hrs per week Up to £23,400 per annum Motofix is a leading vehicle body repair provider with nine state-of-the-art centres across the Home Counties, South, and South West of England. We aim to set the benchmark for customer experience and quality in automotive body repair, guided by teamwork, ownership, respect, and eco-integrity . Why join the Motofix family? Trusted by Premium Brands: Approved by some of the world s most prestigious automotive manufacturers, including Mercedes-Benz, Audi, BMW, and Jaguar Land Rover. Customer Experience: Our repair centre teams consistently achieve an Excellent Trustpilot rating for the service they deliver. Training & Development: We invest in both technical and professional career pathways, supporting our people to develop their skills, progress their careers, and grow with the business. What We Offer Excellent salary 30 days annual leave (inclusive of bank holidays) Workplace pension scheme Free Training and Development Employee long service rewards Employee well-being services Free uniform (and PPE) Life insurance About the Role As an Office Administrator, you will play a key role in supporting the Repair Centre Manager and ensuring the smooth running of office and front of house operations. This role requires initiative, attention to detail, and strong organisational skills to enhance productivity and efficiency within the branch. You will also take ownership of HR-related administrative duties, time and attendance records, and training coordination for the wider group. This is an exciting opportunity for a highly experienced administrator who thrives in a fast-paced, customer-focused environment. Key Responsibilities Enhance office productivity and efficiency through proactive administration. Provide PA support to the Branch Manager, ensuring seamless daily operations. Collate time and attendance records, ensuring accuracy and compliance. Organise and coordinate staff meetings, ensuring clear communication and follow-up actions. Assist with employee review meetings, ensuring documentation is up to date. Plan and organise site meetings, coordinating agendas and materials. Support recruitment processes, including interview scheduling and HR administration. Act as Training Coordinator, ensuring accurate training records are maintained. Support site BSi, Manufacture, Health & Safety compliance records. Act as cover for front of house and ensure exceptional customer experiences. About You You are a highly experienced Office Administrator with a positive, outgoing personality and the ability to engage confidently with individuals at all levels. You are committed to excellence, highly detail-oriented, and take pride in delivering a high level of customer service and administrative support. This role is ideal for someone who wants to make a difference, take on new challenges, and continuously develop their skills in a dynamic, professional environment. What We Look For A team player who can work independently with minimal supervision. Ability to prioritise workload effectively in a fast-paced environment. Strong IT skills, including proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). Excellent organisational and administrative skills with a high level of attention to detail. Strong communication skills, with confidence when dealing with colleagues and customers. Full UK Driving Licence, with willingness to travel when required. Previous frontline customer service experience Interested? Apply today and a member of our Recruitment Team who will be in touch within 3 working days.
Jul 31, 2026
Full time
Office Administrator Repair Centre Cirencester GL7 30 hrs per week Up to £23,400 per annum Motofix is a leading vehicle body repair provider with nine state-of-the-art centres across the Home Counties, South, and South West of England. We aim to set the benchmark for customer experience and quality in automotive body repair, guided by teamwork, ownership, respect, and eco-integrity . Why join the Motofix family? Trusted by Premium Brands: Approved by some of the world s most prestigious automotive manufacturers, including Mercedes-Benz, Audi, BMW, and Jaguar Land Rover. Customer Experience: Our repair centre teams consistently achieve an Excellent Trustpilot rating for the service they deliver. Training & Development: We invest in both technical and professional career pathways, supporting our people to develop their skills, progress their careers, and grow with the business. What We Offer Excellent salary 30 days annual leave (inclusive of bank holidays) Workplace pension scheme Free Training and Development Employee long service rewards Employee well-being services Free uniform (and PPE) Life insurance About the Role As an Office Administrator, you will play a key role in supporting the Repair Centre Manager and ensuring the smooth running of office and front of house operations. This role requires initiative, attention to detail, and strong organisational skills to enhance productivity and efficiency within the branch. You will also take ownership of HR-related administrative duties, time and attendance records, and training coordination for the wider group. This is an exciting opportunity for a highly experienced administrator who thrives in a fast-paced, customer-focused environment. Key Responsibilities Enhance office productivity and efficiency through proactive administration. Provide PA support to the Branch Manager, ensuring seamless daily operations. Collate time and attendance records, ensuring accuracy and compliance. Organise and coordinate staff meetings, ensuring clear communication and follow-up actions. Assist with employee review meetings, ensuring documentation is up to date. Plan and organise site meetings, coordinating agendas and materials. Support recruitment processes, including interview scheduling and HR administration. Act as Training Coordinator, ensuring accurate training records are maintained. Support site BSi, Manufacture, Health & Safety compliance records. Act as cover for front of house and ensure exceptional customer experiences. About You You are a highly experienced Office Administrator with a positive, outgoing personality and the ability to engage confidently with individuals at all levels. You are committed to excellence, highly detail-oriented, and take pride in delivering a high level of customer service and administrative support. This role is ideal for someone who wants to make a difference, take on new challenges, and continuously develop their skills in a dynamic, professional environment. What We Look For A team player who can work independently with minimal supervision. Ability to prioritise workload effectively in a fast-paced environment. Strong IT skills, including proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). Excellent organisational and administrative skills with a high level of attention to detail. Strong communication skills, with confidence when dealing with colleagues and customers. Full UK Driving Licence, with willingness to travel when required. Previous frontline customer service experience Interested? Apply today and a member of our Recruitment Team who will be in touch within 3 working days.
Branch Care Manager Lancaster (New Branch Opening) Salary: Up to £39,000 (experience dependent) + £4,800 bonus potential total earning opportunity £43,800 Hours: Monday Friday, 8:30 am 5:30 pm (office-based) + participation in on-call rota (£75/week allowance when on call) Location: Lancaster The Opportunity How often do you get the chance to build something from the ground up? We're recruiting a Branch Care Manager on behalf of a leading private home care provider, caring since 1989, with over 150 branches across England and Wales. This is a brand new branch opening in Lancaster, and they're looking for a leader to open the doors, take the branch through CQC registration, recruit the team and grow the service from scratch. If you've ever watched things done in a way you knew you could improve on, this is your opportunity to take total ownership and build a service you're proud of, with full central support from dedicated Recruitment, Marketing and Compliance teams behind you. The Role As Branch Care Manager, you'll be the registered manager it's your name above the door. Reporting to the Area Care Manager for your region, you will: Lead the branch through CQC registration and launch Recruit and develop your own team, starting with your Care Coordinator and care assistants Get out into the local community to build the brand and win new business from local groups and community venues to healthcare partnerships Grow care hours sustainably and ethically, building the client base from the ground up Be genuinely hands-on: in the early stages of a new branch, you'll deliver care yourself when needed, leading from the front All care delivered is private (no local authority contracts), ranging from 30-minute visits through to live-in care. About You Domiciliary care management experience A Registered Manager, Manager with CQC responsibility, or an experienced Deputy Manager who has genuinely operated at manager level and is ready for the step up Understanding of CQC standards, registration and inspection preparation (exposure to registration a strong advantage) Commercially driven Energised by getting out into the community and growing a service, not just running one Hands-on leadership style Willing to deliver care when the branch needs you Resilient, proactive and solutions-focused, with real passion for the care sector Essential: All candidates MUST hold a full UK driving licence and have access to their own vehicle Right to work in the UK Please note, sponsorship is not available for this role Rewards Salary up to £39,000, dependent on experience £4,800 annual bonus potential, and as your branch grows, your bonus earning opportunity grows with it On-call allowance of £75 per week when on call, plus carer's hourly rate for any care delivered while on call Interview process: two stages first with the Area Care Manager, second with the Head of Operations. Ready to build something extraordinary? Apply today or contact Arden Personnel for a confidential chat How to apply for our Branch Care Manager role We are reviewing CVs now early applications are highly encouraged. Click below to apply or contact our team directly. Contact Arden Personnel (url removed) (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. About Arden Personnel: Arden Personnel is a trusted recruitment agency covering Redditch, Bromsgrove, Studley, Henley-in-Arden, Evesham, Alcester, Bidford-on-Avon, Leamington Spa, Warwick, and Stratford-upon-Avon. We place candidates across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. We are an equal opportunities employer
Jul 31, 2026
Full time
Branch Care Manager Lancaster (New Branch Opening) Salary: Up to £39,000 (experience dependent) + £4,800 bonus potential total earning opportunity £43,800 Hours: Monday Friday, 8:30 am 5:30 pm (office-based) + participation in on-call rota (£75/week allowance when on call) Location: Lancaster The Opportunity How often do you get the chance to build something from the ground up? We're recruiting a Branch Care Manager on behalf of a leading private home care provider, caring since 1989, with over 150 branches across England and Wales. This is a brand new branch opening in Lancaster, and they're looking for a leader to open the doors, take the branch through CQC registration, recruit the team and grow the service from scratch. If you've ever watched things done in a way you knew you could improve on, this is your opportunity to take total ownership and build a service you're proud of, with full central support from dedicated Recruitment, Marketing and Compliance teams behind you. The Role As Branch Care Manager, you'll be the registered manager it's your name above the door. Reporting to the Area Care Manager for your region, you will: Lead the branch through CQC registration and launch Recruit and develop your own team, starting with your Care Coordinator and care assistants Get out into the local community to build the brand and win new business from local groups and community venues to healthcare partnerships Grow care hours sustainably and ethically, building the client base from the ground up Be genuinely hands-on: in the early stages of a new branch, you'll deliver care yourself when needed, leading from the front All care delivered is private (no local authority contracts), ranging from 30-minute visits through to live-in care. About You Domiciliary care management experience A Registered Manager, Manager with CQC responsibility, or an experienced Deputy Manager who has genuinely operated at manager level and is ready for the step up Understanding of CQC standards, registration and inspection preparation (exposure to registration a strong advantage) Commercially driven Energised by getting out into the community and growing a service, not just running one Hands-on leadership style Willing to deliver care when the branch needs you Resilient, proactive and solutions-focused, with real passion for the care sector Essential: All candidates MUST hold a full UK driving licence and have access to their own vehicle Right to work in the UK Please note, sponsorship is not available for this role Rewards Salary up to £39,000, dependent on experience £4,800 annual bonus potential, and as your branch grows, your bonus earning opportunity grows with it On-call allowance of £75 per week when on call, plus carer's hourly rate for any care delivered while on call Interview process: two stages first with the Area Care Manager, second with the Head of Operations. Ready to build something extraordinary? Apply today or contact Arden Personnel for a confidential chat How to apply for our Branch Care Manager role We are reviewing CVs now early applications are highly encouraged. Click below to apply or contact our team directly. Contact Arden Personnel (url removed) (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. About Arden Personnel: Arden Personnel is a trusted recruitment agency covering Redditch, Bromsgrove, Studley, Henley-in-Arden, Evesham, Alcester, Bidford-on-Avon, Leamington Spa, Warwick, and Stratford-upon-Avon. We place candidates across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. We are an equal opportunities employer
Home Ownership Customer Coordinator Location: Remote Salary : £26,227.5 per annum Vacancy Type: Permanent Closing Date: 12th August 2026 Are you highly organised, customer-focused and experienced in property or conveyancing administration? We re looking for a Home Ownership Customer Coordinator (known internally as Commercial Services Coordinator) to join our Commercial & Revenue team, where you ll play a key role in delivering high-quality home ownership and commercial transactions that help us reinvest in new homes for those who need them most. About the role Working closely with customers, solicitors and internal stakeholders, you ll manage a varied caseload of home ownership transactions, including shared ownership resales, lease extensions, retirement properties, garages, and Right to Buy/Right to Acquire applications. You ll provide clear, specialist advice, ensure legal and policy compliance, and deliver an efficient, professional service from enquiry through to completion. This is a busy and rewarding role that suits someone who thrives on juggling multiple cases, enjoys working with detail, and is confident explaining complex information in a clear and customer-friendly way. Key responsibilities Manage and progress a portfolio of around live cases, ensuring transactions are completed within required timescales Process Voluntary Right to Buy, Right to Buy and Right to Acquire applications in line with legislation and Homes England guidance Provide specialist advice on leases, service charges and home ownership obligations Liaise with solicitors, surveyors, valuers, financial advisors and local authorities to progress sales and resales efficiently Review and approve legal documents such as mortgage offers, leases, completion statements and notices of transfer Carry out affordability and income/expenditure assessments for potential purchasers Coordinate valuations, EPCs and other external reports to support sales activity Maintain accurate records on customer management systems and track income and expenditure from transactions Deliver excellent customer service via phone, email and written correspondence What we re looking for A strong commitment to delivering excellent customer service Experience or knowledge of property sales, leasehold or conveyancing processes Ability to manage a high-volume caseload while maintaining attention to detail Confident in reading, interpreting and explaining legal and lease documentation Strong organisational, numeracy and literacy skills Comfortable working with Microsoft Outlook, Word and Excel Proactive, flexible and able to work independently as well as part of a team Why join us? You ll be part of a supportive and knowledgeable team, making a real impact by helping customers through important home ownership decisions while contributing to income generation that supports future housing development. We offer variety, responsibility and the opportunity to build specialist expertise in a highly respected organisation. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Jul 31, 2026
Full time
Home Ownership Customer Coordinator Location: Remote Salary : £26,227.5 per annum Vacancy Type: Permanent Closing Date: 12th August 2026 Are you highly organised, customer-focused and experienced in property or conveyancing administration? We re looking for a Home Ownership Customer Coordinator (known internally as Commercial Services Coordinator) to join our Commercial & Revenue team, where you ll play a key role in delivering high-quality home ownership and commercial transactions that help us reinvest in new homes for those who need them most. About the role Working closely with customers, solicitors and internal stakeholders, you ll manage a varied caseload of home ownership transactions, including shared ownership resales, lease extensions, retirement properties, garages, and Right to Buy/Right to Acquire applications. You ll provide clear, specialist advice, ensure legal and policy compliance, and deliver an efficient, professional service from enquiry through to completion. This is a busy and rewarding role that suits someone who thrives on juggling multiple cases, enjoys working with detail, and is confident explaining complex information in a clear and customer-friendly way. Key responsibilities Manage and progress a portfolio of around live cases, ensuring transactions are completed within required timescales Process Voluntary Right to Buy, Right to Buy and Right to Acquire applications in line with legislation and Homes England guidance Provide specialist advice on leases, service charges and home ownership obligations Liaise with solicitors, surveyors, valuers, financial advisors and local authorities to progress sales and resales efficiently Review and approve legal documents such as mortgage offers, leases, completion statements and notices of transfer Carry out affordability and income/expenditure assessments for potential purchasers Coordinate valuations, EPCs and other external reports to support sales activity Maintain accurate records on customer management systems and track income and expenditure from transactions Deliver excellent customer service via phone, email and written correspondence What we re looking for A strong commitment to delivering excellent customer service Experience or knowledge of property sales, leasehold or conveyancing processes Ability to manage a high-volume caseload while maintaining attention to detail Confident in reading, interpreting and explaining legal and lease documentation Strong organisational, numeracy and literacy skills Comfortable working with Microsoft Outlook, Word and Excel Proactive, flexible and able to work independently as well as part of a team Why join us? You ll be part of a supportive and knowledgeable team, making a real impact by helping customers through important home ownership decisions while contributing to income generation that supports future housing development. We offer variety, responsibility and the opportunity to build specialist expertise in a highly respected organisation. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Customer Care Coordinator - Derby - Permanent - £28,000+ A opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Derby area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. This is an office based role with hours Monday to Thursday - 8:30 - 5 and 4:30 finish on Friday Duties Working closely with the Head of Customer Care, you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale. Understanding and discussing defects that arise within the properties to ensure the relevant trades are appointed. Provide support and advice to sub-contractors building and maintaining relationship and ensuring works are carried out and the department is kept up to date. Speak with Site or Constructions teams as necessary to ensure customers queries are answered accurately, efficiently and consistently. Take ownership of the homes covered and customer you work with, offering assistance and being proactive to ensure works are carried out on time and to the expectations of the client. Scheduling the Operative's diaries and appointments, ensuring the system and CRM are up to date with works carried out Experience required: Experience working within House Building / Housing / Construction, in a similar role, or from Property Management / Resident Liaison Officer background. Experience using CRM systems and inputting data in an office-based setting is essential. Excellent communication skills For more information please apply below or contact Chris Ellis at Wheatstone Solutions.
Jul 31, 2026
Full time
Customer Care Coordinator - Derby - Permanent - £28,000+ A opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Derby area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. This is an office based role with hours Monday to Thursday - 8:30 - 5 and 4:30 finish on Friday Duties Working closely with the Head of Customer Care, you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale. Understanding and discussing defects that arise within the properties to ensure the relevant trades are appointed. Provide support and advice to sub-contractors building and maintaining relationship and ensuring works are carried out and the department is kept up to date. Speak with Site or Constructions teams as necessary to ensure customers queries are answered accurately, efficiently and consistently. Take ownership of the homes covered and customer you work with, offering assistance and being proactive to ensure works are carried out on time and to the expectations of the client. Scheduling the Operative's diaries and appointments, ensuring the system and CRM are up to date with works carried out Experience required: Experience working within House Building / Housing / Construction, in a similar role, or from Property Management / Resident Liaison Officer background. Experience using CRM systems and inputting data in an office-based setting is essential. Excellent communication skills For more information please apply below or contact Chris Ellis at Wheatstone Solutions.
Transport Planning Coordinator - Hemel Hempstead We are working with a long-standing client who are based in Hemel Hempstead, our client are an award-winning company within international logistics and transport. We are looking to recruit a Transport Planning Coordinator to join their team. Are you an experienced transport planner looking for your next challenge? In this pivotal role, you will be responsible for planning and coordinating road transport operations, managing complex activities to ensure smooth and efficient deliveries across multiple countries. This is a full-time role working a 4 on 4 off shift pattern, which will include working over weekends. Our client do operate a hybrid working policy so weekend work can be done from home. Please note before applying; due to location, we can only consider candidates that drive and have access to a vehicle. On offer is a competitive salary ( 32,000 - 33,000) plus excellent benefits including: 25 days holiday (+ bank holidays) Company bonus scheme Hybrid working. Private Health Insurance. Enhanced Company Pension Scheme. Employee incentive programme Free parking. Key Responsibilities: Plan and schedule daily road transport operations, optimising routes and resources. Collaborate closely with drivers and partners to ensure schedules are met and operations remain on track Monitor vehicle movements to ensure smooth, efficient transport flows. Proactively monitor orders, prioritise outstanding shipments, and ensure everything is processed and delivered on schedule. Manage collections and deliveries, ensuring all transport data is recorded and maintained accurately in the system. Manage queries with a focus on prompt resolution to ensure consistently high service quality. Maintain high service standards by managing transport processes with precision and attention to detail. What We're Looking For: Significant operational experience and a proven track record in a comparable role within a transport and logistics environment. Minimum 3 - 4 years experience in route planning and route optimisation in an international road transport environment (HGV trucks in particular). Good understanding of legal compliance and regulations. Mature personality and confident with excellent interpersonal skills - must be able to manage challenging interactions with hauliers and drivers, while always maintaining a respectful and solution-oriented approach. Ability to deal with demanding customers professionally and calmly, ensuring customer satisfaction even in challenging situations. Friendly, open-minded, and professional individual. Able to foster good relationships with colleagues, hauliers, customers, and management is essential. High energy and results-oriented, able to tackle problems involving variables in non-standardised situations. Proactive attitude, taking ownership of tasks and responsibilities without requiring continuous oversight. Thrives when working independently. Capable of making decisions and handling any situation that may arise within the team or across different areas of the business. Able to work under pressure - the logistics industry is fast-paced, and the candidate must handle high-pressure situations, particularly during peak seasons, while maintaining a structured and solution-driven mindset. Ability to handle multiple tasks and manage competing priorities effectively Quick learner - must be able to quickly understand our Transport Management System and company processes. Excellent communication skills and professional manners - as the role involves frequent interaction with management, customers, and hauliers. Proficient in MS Office - experience with Teams, Outlook, Word, Excel, and Office 365 is required. Committed to long-term employment - we are looking for someone who is seeking a stable, long-term role. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Jul 31, 2026
Full time
Transport Planning Coordinator - Hemel Hempstead We are working with a long-standing client who are based in Hemel Hempstead, our client are an award-winning company within international logistics and transport. We are looking to recruit a Transport Planning Coordinator to join their team. Are you an experienced transport planner looking for your next challenge? In this pivotal role, you will be responsible for planning and coordinating road transport operations, managing complex activities to ensure smooth and efficient deliveries across multiple countries. This is a full-time role working a 4 on 4 off shift pattern, which will include working over weekends. Our client do operate a hybrid working policy so weekend work can be done from home. Please note before applying; due to location, we can only consider candidates that drive and have access to a vehicle. On offer is a competitive salary ( 32,000 - 33,000) plus excellent benefits including: 25 days holiday (+ bank holidays) Company bonus scheme Hybrid working. Private Health Insurance. Enhanced Company Pension Scheme. Employee incentive programme Free parking. Key Responsibilities: Plan and schedule daily road transport operations, optimising routes and resources. Collaborate closely with drivers and partners to ensure schedules are met and operations remain on track Monitor vehicle movements to ensure smooth, efficient transport flows. Proactively monitor orders, prioritise outstanding shipments, and ensure everything is processed and delivered on schedule. Manage collections and deliveries, ensuring all transport data is recorded and maintained accurately in the system. Manage queries with a focus on prompt resolution to ensure consistently high service quality. Maintain high service standards by managing transport processes with precision and attention to detail. What We're Looking For: Significant operational experience and a proven track record in a comparable role within a transport and logistics environment. Minimum 3 - 4 years experience in route planning and route optimisation in an international road transport environment (HGV trucks in particular). Good understanding of legal compliance and regulations. Mature personality and confident with excellent interpersonal skills - must be able to manage challenging interactions with hauliers and drivers, while always maintaining a respectful and solution-oriented approach. Ability to deal with demanding customers professionally and calmly, ensuring customer satisfaction even in challenging situations. Friendly, open-minded, and professional individual. Able to foster good relationships with colleagues, hauliers, customers, and management is essential. High energy and results-oriented, able to tackle problems involving variables in non-standardised situations. Proactive attitude, taking ownership of tasks and responsibilities without requiring continuous oversight. Thrives when working independently. Capable of making decisions and handling any situation that may arise within the team or across different areas of the business. Able to work under pressure - the logistics industry is fast-paced, and the candidate must handle high-pressure situations, particularly during peak seasons, while maintaining a structured and solution-driven mindset. Ability to handle multiple tasks and manage competing priorities effectively Quick learner - must be able to quickly understand our Transport Management System and company processes. Excellent communication skills and professional manners - as the role involves frequent interaction with management, customers, and hauliers. Proficient in MS Office - experience with Teams, Outlook, Word, Excel, and Office 365 is required. Committed to long-term employment - we are looking for someone who is seeking a stable, long-term role. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Are you highly organised, detail-focused, and passionate about delivering outstanding customer service? We're looking for a Sales Support Coordinator to play a vital role in supporting our Head of Sales Operations, ensuring compliance, maintaining high-quality administration, and delivering a seamless customer journey from first enquiry through to completion. What You'll Do Deliver exceptional customer service across phone, email, live chat. Act as the first point of contact for sales enquiries, ensuring prompt and professional responses within service targets Build strong knowledge of our new build and resale properties to confidently support customers Contact prospective buyers to arrange viewings and gather post-viewing feedback Maintain accurate customer records and manage data with precision Complete Anti-Money Laundering (AML) checks in line with regulatory and company requirements Carry out compliance and audit spot-checks across a range of sales products, helping minimise risk and maintain high standards Set up and update tenancy and customer accounts following sales completions. Manage post-completion reporting, including uploading customer information to government databases Collaborate with colleagues to improve processes and support the successful delivery of sales and income objectives What You'll Need Experience within affordable housing, shared ownership, new build sales, or a related property sales environment Strong understanding of sales compliance requirements, including AML processes and low-cost home ownership schemes Excellent communication skills with the ability to build positive relationships with customers and stakeholders A proactive approach, with confidence working within regulated processes while adapting to changing priorities Exceptional attention to detail and a commitment to accuracy Strong administration and data management skills, with experience using Microsoft Office and CRM systems A team player who enjoys working collaboratively to identify and resolve issues Why Join Us? When you join Peabody, you're joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. What We Offer 30 days' annual holiday, plus bank holidays Two additional paid volunteering days each year Flexible benefits scheme, including family-friendly benefits and access to a discount portal 4 x salary life assurance Up to 10% pension contribution Please read before applying Peabody does not provide sponsorship as a licensed UK employer. This is a 15 month fixed term contract. If this sounds like the right opportunity for you, we'd love to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you're the perfect fit for this role. If you have any questions about this role, please contact Ryan Loasby, Talent Specialist. Interview Date: Monday 10th August 2026 face to face at Peabody, 45 Westminster Bridge Rd, London SE1 7JB The closing date for this advert will be 4th August 2026. However, we reserve the right to close this advert early should we receive a high volume of suitable applications.
Jul 30, 2026
Contractor
Are you highly organised, detail-focused, and passionate about delivering outstanding customer service? We're looking for a Sales Support Coordinator to play a vital role in supporting our Head of Sales Operations, ensuring compliance, maintaining high-quality administration, and delivering a seamless customer journey from first enquiry through to completion. What You'll Do Deliver exceptional customer service across phone, email, live chat. Act as the first point of contact for sales enquiries, ensuring prompt and professional responses within service targets Build strong knowledge of our new build and resale properties to confidently support customers Contact prospective buyers to arrange viewings and gather post-viewing feedback Maintain accurate customer records and manage data with precision Complete Anti-Money Laundering (AML) checks in line with regulatory and company requirements Carry out compliance and audit spot-checks across a range of sales products, helping minimise risk and maintain high standards Set up and update tenancy and customer accounts following sales completions. Manage post-completion reporting, including uploading customer information to government databases Collaborate with colleagues to improve processes and support the successful delivery of sales and income objectives What You'll Need Experience within affordable housing, shared ownership, new build sales, or a related property sales environment Strong understanding of sales compliance requirements, including AML processes and low-cost home ownership schemes Excellent communication skills with the ability to build positive relationships with customers and stakeholders A proactive approach, with confidence working within regulated processes while adapting to changing priorities Exceptional attention to detail and a commitment to accuracy Strong administration and data management skills, with experience using Microsoft Office and CRM systems A team player who enjoys working collaboratively to identify and resolve issues Why Join Us? When you join Peabody, you're joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. What We Offer 30 days' annual holiday, plus bank holidays Two additional paid volunteering days each year Flexible benefits scheme, including family-friendly benefits and access to a discount portal 4 x salary life assurance Up to 10% pension contribution Please read before applying Peabody does not provide sponsorship as a licensed UK employer. This is a 15 month fixed term contract. If this sounds like the right opportunity for you, we'd love to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you're the perfect fit for this role. If you have any questions about this role, please contact Ryan Loasby, Talent Specialist. Interview Date: Monday 10th August 2026 face to face at Peabody, 45 Westminster Bridge Rd, London SE1 7JB The closing date for this advert will be 4th August 2026. However, we reserve the right to close this advert early should we receive a high volume of suitable applications.
As a Retrofit Coordinator, you will take ownership of the PAS2035 process from initial assessment through to project completion, monitoring and funding compliance. You will provide technical leadership across retrofit programmes, ensuring compliance with PAS2035 and TrustMark requirements while supporting the successful delivery of energy efficiency improvements under SHDF, ECO and LAD funding streams. Client Details Our client is a leading UK provider of energy, sustainability, regeneration and infrastructure solutions. Working with housing associations, local authorities, public sector organisations and private sector partners, they deliver innovative retrofit and decarbonisation programmes that improve homes, reduce carbon emissions and help communities transition towards a more sustainable future. Description Take full responsibility for the management and delivery of the PAS2035 retrofit process. Coordinate retrofit assessments, surveys, design solutions and installation activities. Manage retrofit survey programmes across the Midlands region. Ensure full compliance with PAS2035 and TrustMark requirements. Lead TrustMark lodgements to support funding claims and programme delivery. Produce accurate RdSAP and SAP energy modelling assessments. Provide technical guidance on suitable energy efficiency measures and funding eligibility. Support delivery of projects funded through: SHDF ECO LAD Future government retrofit schemes Work closely with sustainability and project teams to improve retrofit delivery standards. Manage quality assurance processes for internal and external assessors. Implement and oversee survey audit programmes. Build strong relationships with housing associations, local authorities and key stakeholders. Continuously improve customer journey and resident engagement processes. Monitor project performance, quality and compliance metrics. Profile Essential Qualifications Qualified Retrofit Coordinator Domestic Energy Assessor (DEA) OCDEA Qualification Full UK Driving Licence Essential Experience Strong working knowledge of PAS2035 requirements. Proven experience managing retrofit and survey processes. Experience working on SHDF, ECO and LAD funded projects. Strong understanding of domestic energy efficiency measures. Experience managing technical teams or delivery partners. Knowledge of TrustMark compliance and lodgement procedures. Experience producing or reviewing RdSAP and SAP calculations. Minimum 5 years' experience within construction, housing, sustainability or retrofit sectors. Job Offer Competitive basic salary Performance bonus Company vehicle 25 days annual leave plus bank holidays Private healthcare Life assurance Employee discount platform Gym membership discounts Cycle-to-work scheme Holiday purchase scheme Employee assistance programme Mental wellbeing support Ongoing professional development and qualifications Long-term career progression opportunities Volunteering and CSR days Inclusive and supportive workplace culture
Jul 30, 2026
Full time
As a Retrofit Coordinator, you will take ownership of the PAS2035 process from initial assessment through to project completion, monitoring and funding compliance. You will provide technical leadership across retrofit programmes, ensuring compliance with PAS2035 and TrustMark requirements while supporting the successful delivery of energy efficiency improvements under SHDF, ECO and LAD funding streams. Client Details Our client is a leading UK provider of energy, sustainability, regeneration and infrastructure solutions. Working with housing associations, local authorities, public sector organisations and private sector partners, they deliver innovative retrofit and decarbonisation programmes that improve homes, reduce carbon emissions and help communities transition towards a more sustainable future. Description Take full responsibility for the management and delivery of the PAS2035 retrofit process. Coordinate retrofit assessments, surveys, design solutions and installation activities. Manage retrofit survey programmes across the Midlands region. Ensure full compliance with PAS2035 and TrustMark requirements. Lead TrustMark lodgements to support funding claims and programme delivery. Produce accurate RdSAP and SAP energy modelling assessments. Provide technical guidance on suitable energy efficiency measures and funding eligibility. Support delivery of projects funded through: SHDF ECO LAD Future government retrofit schemes Work closely with sustainability and project teams to improve retrofit delivery standards. Manage quality assurance processes for internal and external assessors. Implement and oversee survey audit programmes. Build strong relationships with housing associations, local authorities and key stakeholders. Continuously improve customer journey and resident engagement processes. Monitor project performance, quality and compliance metrics. Profile Essential Qualifications Qualified Retrofit Coordinator Domestic Energy Assessor (DEA) OCDEA Qualification Full UK Driving Licence Essential Experience Strong working knowledge of PAS2035 requirements. Proven experience managing retrofit and survey processes. Experience working on SHDF, ECO and LAD funded projects. Strong understanding of domestic energy efficiency measures. Experience managing technical teams or delivery partners. Knowledge of TrustMark compliance and lodgement procedures. Experience producing or reviewing RdSAP and SAP calculations. Minimum 5 years' experience within construction, housing, sustainability or retrofit sectors. Job Offer Competitive basic salary Performance bonus Company vehicle 25 days annual leave plus bank holidays Private healthcare Life assurance Employee discount platform Gym membership discounts Cycle-to-work scheme Holiday purchase scheme Employee assistance programme Mental wellbeing support Ongoing professional development and qualifications Long-term career progression opportunities Volunteering and CSR days Inclusive and supportive workplace culture
I am hiring for an experienced Retrofit Coordinator to lead and manage the PAS2035 compliance process across large-scale residential retrofit programmes. You will act as the technical lead for retrofit coordination, energy modelling, TrustMark compliance, survey management and customer journey excellence, ensuring successful delivery from assessment through to completion. Client Details Our client is a market-leading organisation operating within the energy services, regeneration, sustainability and infrastructure sectors. This in exciting time to join a team that is scaling up, and increasing opportunities. Description Take full ownership of the PAS2035 retrofit process from assessment through to monitoring and handover. Manage retrofit assessments and surveying activities across multiple housing refurbishment programmes. Ensure full TrustMark compliance and PAS2035 governance throughout project delivery. Coordinate retrofit assessments, technical surveys and installation programmes. Lead the lodgement process to facilitate timely funding claims and programme delivery. Produce accurate RdSAP and SAP-based energy modelling assessments. Provide technical guidance on suitable retrofit solutions aligned to funding criteria. Support projects delivered under: SHDF ECO LAD Future funding streams Manage relationships with housing associations, local authorities and other key stakeholders. Develop and improve surveying processes, software tools and customer journey standards. Implement internal and external audit programmes for assessors and survey teams. Monitor quality, compliance and performance across retrofit projects. Ensure exceptional customer experience for landlords, tenants and homeowners. Support business growth by positioning the organisation as a leading retrofit delivery partner. Profile Essential Qualifications Qualified Retrofit Coordinator Domestic Energy Assessor (DEA) OCDEA qualification Full UK Driving Licence Essential Experience Strong knowledge of PAS2035 regulations and compliance requirements. Experience delivering retrofit projects under SHDF, ECO and LAD funding streams. Proven track record managing surveying and retrofit assessment programmes. In-depth understanding of domestic energy efficiency measures. Experience managing teams and technical delivery outputs. Excellent stakeholder engagement and project management skills. Minimum 5 years' experience within construction, housing, retrofit or sustainability sectors. Experience with TrustMark lodgement processes. Strong knowledge of RdSAP and SAP energy modelling. Job Offer Competitive basic salary Performance-related bonus Company vehicle 25 days annual leave plus bank holidays Private healthcare Life assurance Holiday purchase scheme Employee discounts with major retailers Gym membership discounts Cycle-to-work scheme Employee assistance programme Mental wellbeing support Professional development funding Ongoing technical training and qualifications Internal promotion opportunities Volunteering and CSR days Inclusive employee networks and support groups
Jul 30, 2026
Full time
I am hiring for an experienced Retrofit Coordinator to lead and manage the PAS2035 compliance process across large-scale residential retrofit programmes. You will act as the technical lead for retrofit coordination, energy modelling, TrustMark compliance, survey management and customer journey excellence, ensuring successful delivery from assessment through to completion. Client Details Our client is a market-leading organisation operating within the energy services, regeneration, sustainability and infrastructure sectors. This in exciting time to join a team that is scaling up, and increasing opportunities. Description Take full ownership of the PAS2035 retrofit process from assessment through to monitoring and handover. Manage retrofit assessments and surveying activities across multiple housing refurbishment programmes. Ensure full TrustMark compliance and PAS2035 governance throughout project delivery. Coordinate retrofit assessments, technical surveys and installation programmes. Lead the lodgement process to facilitate timely funding claims and programme delivery. Produce accurate RdSAP and SAP-based energy modelling assessments. Provide technical guidance on suitable retrofit solutions aligned to funding criteria. Support projects delivered under: SHDF ECO LAD Future funding streams Manage relationships with housing associations, local authorities and other key stakeholders. Develop and improve surveying processes, software tools and customer journey standards. Implement internal and external audit programmes for assessors and survey teams. Monitor quality, compliance and performance across retrofit projects. Ensure exceptional customer experience for landlords, tenants and homeowners. Support business growth by positioning the organisation as a leading retrofit delivery partner. Profile Essential Qualifications Qualified Retrofit Coordinator Domestic Energy Assessor (DEA) OCDEA qualification Full UK Driving Licence Essential Experience Strong knowledge of PAS2035 regulations and compliance requirements. Experience delivering retrofit projects under SHDF, ECO and LAD funding streams. Proven track record managing surveying and retrofit assessment programmes. In-depth understanding of domestic energy efficiency measures. Experience managing teams and technical delivery outputs. Excellent stakeholder engagement and project management skills. Minimum 5 years' experience within construction, housing, retrofit or sustainability sectors. Experience with TrustMark lodgement processes. Strong knowledge of RdSAP and SAP energy modelling. Job Offer Competitive basic salary Performance-related bonus Company vehicle 25 days annual leave plus bank holidays Private healthcare Life assurance Holiday purchase scheme Employee discounts with major retailers Gym membership discounts Cycle-to-work scheme Employee assistance programme Mental wellbeing support Professional development funding Ongoing technical training and qualifications Internal promotion opportunities Volunteering and CSR days Inclusive employee networks and support groups
Operations & Sales Coordinator Fixed term contract 8 months (maternity cover) Location: Bury St Edmunds (will allow flexibility to work from home once trained) Hours: Full-time Monday to Friday with some flexibility We are pleased to be recruiting an Operations and Sales Coordinator for our local client. As a small but growing team, every person plays an integral role in the success of their business, and they are looking for a motivated, organised, and hardworking individual on maternity cover basis. This is a varied role at the heart of the business, working closely with the Managing Director, Customers and Suppliers to ensure everything runs smoothly. The successful candidate will be responsible for managing the day-to-day operations of the business, supporting sales activity, delivering excellent customer service, and keeping everything organised behind the scenes. Key responsibilities: Answering calls and managing enquiries. Responding to inbound leads with information, pricing, and quotations. Following up enquiries and managing the sales pipeline to support monthly sales. Maintaining the CRM system, adding new leads and keeping opportunities up to date. Making outbound calls to existing leads and customers to progress opportunities. Managing the company inbox and customer communications. Acting as the main point of contact between customers, suppliers, and their manufacturing team. Organising deliveries and liaising with suppliers. Supporting the Managing Director with diary management, demos, and day to-day tasks. Managing the company Facebook page and responding to online enquiries. Required skills: Hardworking, reliable, and able to hit the ground running. Proactive and confident using their own initiative. Highly organised with excellent attention to detail. A confident communicator with great customer service skills. Comfortable managing multiple priorities in a busy environment. Experienced in administration, sales, operations, and/or customer service. Confident using CRM systems (although training will be provided) A positive team player who is willing to get involved in all areas of the business. This is a fantastic opportunity for someone who enjoys variety, takes ownership, and wants to play a key role within a growing company. Please apply today with your current CV or call our office for more information on (phone number removed).
Jul 29, 2026
Contractor
Operations & Sales Coordinator Fixed term contract 8 months (maternity cover) Location: Bury St Edmunds (will allow flexibility to work from home once trained) Hours: Full-time Monday to Friday with some flexibility We are pleased to be recruiting an Operations and Sales Coordinator for our local client. As a small but growing team, every person plays an integral role in the success of their business, and they are looking for a motivated, organised, and hardworking individual on maternity cover basis. This is a varied role at the heart of the business, working closely with the Managing Director, Customers and Suppliers to ensure everything runs smoothly. The successful candidate will be responsible for managing the day-to-day operations of the business, supporting sales activity, delivering excellent customer service, and keeping everything organised behind the scenes. Key responsibilities: Answering calls and managing enquiries. Responding to inbound leads with information, pricing, and quotations. Following up enquiries and managing the sales pipeline to support monthly sales. Maintaining the CRM system, adding new leads and keeping opportunities up to date. Making outbound calls to existing leads and customers to progress opportunities. Managing the company inbox and customer communications. Acting as the main point of contact between customers, suppliers, and their manufacturing team. Organising deliveries and liaising with suppliers. Supporting the Managing Director with diary management, demos, and day to-day tasks. Managing the company Facebook page and responding to online enquiries. Required skills: Hardworking, reliable, and able to hit the ground running. Proactive and confident using their own initiative. Highly organised with excellent attention to detail. A confident communicator with great customer service skills. Comfortable managing multiple priorities in a busy environment. Experienced in administration, sales, operations, and/or customer service. Confident using CRM systems (although training will be provided) A positive team player who is willing to get involved in all areas of the business. This is a fantastic opportunity for someone who enjoys variety, takes ownership, and wants to play a key role within a growing company. Please apply today with your current CV or call our office for more information on (phone number removed).
The Company: Europe's leading licensed home and lifestyle businesses, are looking to recruit a highly organised and proactive Purchase Order Coordinator/Product Merchandiser, you will take ownership of the end-to-end management of purchase orders across suppliers in Pakistan, India and Turkey, ensuring products progress through the production critical path and are delivered on time, in full and to the required standards. This is a fast-paced role requiring excellent organisation, communication and problem-solving skills. You will become the primary day to day contact for your suppliers, working closely with Category Management, Demand Planning, QA/QC, Logistics and our international support teams to proactively manage production, resolve issues and minimise delivery risks. The successful candidate will play a key role in ensuring our supply chain operates efficiently while supporting continued business growth. Benefits: The role is hybrid, 3 days in the office and 2 from home Finish at 3pm on a Friday Holidays are 21 days + birthday plus bank holidays The Role: Purchase Order Management Receive new customer and stock order enquiries from Sales, AST UK and Demand Planning. Confirm agreed unit cost, lead times and milestone dates, quantities and Vendor. Take full ownership of purchase orders from release through to shipment. Release purchase orders to suppliers using Microsoft Dynamics 365 Business Central. Maintain purchase orders throughout the product lifecycle, ensuring all amendments are accurately processed. Monitor supplier acknowledgements. Ensure system data remains accurate and up to date. Work with Demand Planning and Accounts Services Team to communicate delivery changes and production updates. Critical Path Management Own the production critical path from purchase order release through to shipment. Monitor all key production milestones and proactively follow up on outstanding actions. Identify delivery risks early and implement recovery plans where required. Escalate potential delays with solution recommendations. Ensure customer delivery commitments are achieved wherever possible. Vendor Management Act as the primary contact for PO communication for suppliers across Pakistan, India and Turkey. Build strong working relationships with manufacturing partners. Hold regular production review meetings with suppliers. Resolve production queries and operational issues quickly and professionally. Support supplier performance improvements. Maintain supplier Capacity and Lead Time report. Cross Functional Collaboration Build strong working relationships with Demand Planning, Category Management, Accounts Services Team UK/India, Logistics and QA/QA. Provide regular production updates to internal stakeholders. Ensure clear communication throughout the order lifecycle Skills required: Essential: Previous experience within Merchandising, Production Merchandising, Supply Chain or purchasing. Strong experience managing overseas suppliers. Excellent understanding of purchase order management. Experience managing production critical paths. Strong organisational and planning skills. Excellent communication and relationship building abilities. Highly organised with exceptional attention to detail. Ability to manage multiple suppliers and competing priorities. Strong problem-solving skills. Intermediate Excel skills. Experience using ERP systems. Desirable: Experience working with suppliers across Pakistan, India or Turkey. Experience within licensed home textiles. Knowledge of Microsoft Dynamics 365 Business Central and Power BI. Understanding of product testing, inspections and customer compliance. Experience working with major UK and EU retailers. By submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us will be used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify. Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily.
Jul 29, 2026
Full time
The Company: Europe's leading licensed home and lifestyle businesses, are looking to recruit a highly organised and proactive Purchase Order Coordinator/Product Merchandiser, you will take ownership of the end-to-end management of purchase orders across suppliers in Pakistan, India and Turkey, ensuring products progress through the production critical path and are delivered on time, in full and to the required standards. This is a fast-paced role requiring excellent organisation, communication and problem-solving skills. You will become the primary day to day contact for your suppliers, working closely with Category Management, Demand Planning, QA/QC, Logistics and our international support teams to proactively manage production, resolve issues and minimise delivery risks. The successful candidate will play a key role in ensuring our supply chain operates efficiently while supporting continued business growth. Benefits: The role is hybrid, 3 days in the office and 2 from home Finish at 3pm on a Friday Holidays are 21 days + birthday plus bank holidays The Role: Purchase Order Management Receive new customer and stock order enquiries from Sales, AST UK and Demand Planning. Confirm agreed unit cost, lead times and milestone dates, quantities and Vendor. Take full ownership of purchase orders from release through to shipment. Release purchase orders to suppliers using Microsoft Dynamics 365 Business Central. Maintain purchase orders throughout the product lifecycle, ensuring all amendments are accurately processed. Monitor supplier acknowledgements. Ensure system data remains accurate and up to date. Work with Demand Planning and Accounts Services Team to communicate delivery changes and production updates. Critical Path Management Own the production critical path from purchase order release through to shipment. Monitor all key production milestones and proactively follow up on outstanding actions. Identify delivery risks early and implement recovery plans where required. Escalate potential delays with solution recommendations. Ensure customer delivery commitments are achieved wherever possible. Vendor Management Act as the primary contact for PO communication for suppliers across Pakistan, India and Turkey. Build strong working relationships with manufacturing partners. Hold regular production review meetings with suppliers. Resolve production queries and operational issues quickly and professionally. Support supplier performance improvements. Maintain supplier Capacity and Lead Time report. Cross Functional Collaboration Build strong working relationships with Demand Planning, Category Management, Accounts Services Team UK/India, Logistics and QA/QA. Provide regular production updates to internal stakeholders. Ensure clear communication throughout the order lifecycle Skills required: Essential: Previous experience within Merchandising, Production Merchandising, Supply Chain or purchasing. Strong experience managing overseas suppliers. Excellent understanding of purchase order management. Experience managing production critical paths. Strong organisational and planning skills. Excellent communication and relationship building abilities. Highly organised with exceptional attention to detail. Ability to manage multiple suppliers and competing priorities. Strong problem-solving skills. Intermediate Excel skills. Experience using ERP systems. Desirable: Experience working with suppliers across Pakistan, India or Turkey. Experience within licensed home textiles. Knowledge of Microsoft Dynamics 365 Business Central and Power BI. Understanding of product testing, inspections and customer compliance. Experience working with major UK and EU retailers. By submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us will be used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify. Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily.
We're working with a leading architectural glazing manufacturer known for its commitment to quality, innovation, and professional development. With a team of over 100 staff and a large, modern site in Poole featuring a breakout area and excellent onsite facilities, they deliver bespoke aluminium glazing solutions to high-end residential and commercial clients across the UK. Now employee-owned, they offer a progressive and inclusive work culture with a focus on continuous improvement and collaboration across departments. The business is now seeking a Customer Service Coordinator to join their Customer Services team. This office-based role is key in ensuring the smooth delivery of installation projects, managing schedules, and providing first-class customer support from initial booking through to completion. It is ideal for someone organised, personable, and motivated to develop their skills within a growing and supportive environment. Customer Service Coordinator Salary & Benefits Salary: 28,000 - 31,000 per annum (open to discussion DOE) 28 days holiday including bank holidays Tax-free EOT (Employee Ownership Trust) bonus Free gym membership Pension scheme Free onsite parking Professional training and development Office based in Poole Monday - Friday working hours Significant career progression opportunities Customer Service Coordinator Job Overview Coordinate all installation projects for bespoke aluminium glazing systems Book installation and remedial visits with the installation team Manage installation team diaries to optimise travel and efficiency Arrange and coordinate parts required for installations and visits Act as the key point of contact for customers throughout their projects Provide updates and resolve issues in a professional and timely manner Support remedial works and post-installation requirements Customer Service Coordinator Job Requirements Previous experience in customer service or coordination roles Experience in managing schedules, bookings, or team coordination desirable Background in construction, glazing, or home improvement not essential Excellent communication skills via phone and email Strong organisational skills with the ability to manage multiple projects Solutions-focused with strong problem-solving abilities Attention to detail and adaptable to changing requirements A collaborative team player, based within commutable distance of Poole Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Jul 28, 2026
Full time
We're working with a leading architectural glazing manufacturer known for its commitment to quality, innovation, and professional development. With a team of over 100 staff and a large, modern site in Poole featuring a breakout area and excellent onsite facilities, they deliver bespoke aluminium glazing solutions to high-end residential and commercial clients across the UK. Now employee-owned, they offer a progressive and inclusive work culture with a focus on continuous improvement and collaboration across departments. The business is now seeking a Customer Service Coordinator to join their Customer Services team. This office-based role is key in ensuring the smooth delivery of installation projects, managing schedules, and providing first-class customer support from initial booking through to completion. It is ideal for someone organised, personable, and motivated to develop their skills within a growing and supportive environment. Customer Service Coordinator Salary & Benefits Salary: 28,000 - 31,000 per annum (open to discussion DOE) 28 days holiday including bank holidays Tax-free EOT (Employee Ownership Trust) bonus Free gym membership Pension scheme Free onsite parking Professional training and development Office based in Poole Monday - Friday working hours Significant career progression opportunities Customer Service Coordinator Job Overview Coordinate all installation projects for bespoke aluminium glazing systems Book installation and remedial visits with the installation team Manage installation team diaries to optimise travel and efficiency Arrange and coordinate parts required for installations and visits Act as the key point of contact for customers throughout their projects Provide updates and resolve issues in a professional and timely manner Support remedial works and post-installation requirements Customer Service Coordinator Job Requirements Previous experience in customer service or coordination roles Experience in managing schedules, bookings, or team coordination desirable Background in construction, glazing, or home improvement not essential Excellent communication skills via phone and email Strong organisational skills with the ability to manage multiple projects Solutions-focused with strong problem-solving abilities Attention to detail and adaptable to changing requirements A collaborative team player, based within commutable distance of Poole Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
We're working with a leading architectural glazing manufacturer known for its commitment to quality, innovation, and professional development. With a team of over 100 staff and a large, modern site in Poole featuring a breakout area and excellent onsite facilities, they deliver bespoke aluminium glazing solutions to high-end residential and commercial clients across the UK. Now employee-owned, they offer a progressive and inclusive work culture with a focus on continuous improvement and collaboration across departments. The business is now seeking a Project Coordinator to join their Customer Services team. This office-based role is key in ensuring the smooth delivery of installation projects, managing schedules, and providing first-class customer support from initial booking through to completion. It is ideal for someone organised, personable, and motivated to develop their skills within a growing and supportive environment. Project Coordinator Salary & Benefits Salary: 28,000 - 31,000 per annum (open to discussion DOE) 28 days holiday including bank holidays Tax-free EOT (Employee Ownership Trust) bonus Free gym membership Pension scheme Free onsite parking Professional training and development Office based in Poole Monday - Friday working hours Significant career progression opportunities Project Coordinator Job Overview Coordinate all installation projects for bespoke aluminium glazing systems Book installation and remedial visits with the installation team Manage installation team diaries to optimise travel and efficiency Arrange and coordinate parts required for installations and visits Act as the key point of contact for customers throughout their projects Provide updates and resolve issues in a professional and timely manner Support remedial works and post-installation requirements Project Coordinator Job Requirements Previous experience in customer service or coordination roles Experience in managing schedules, bookings, or team coordination desirable Background in construction, glazing, or home improvement- not essential Excellent communication skills via phone and email Strong organisational skills with the ability to manage multiple projects Solutions-focused with strong problem-solving abilities Attention to detail and adaptable to changing requirements A collaborative team player, based within commutable distance of Poole Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Jul 28, 2026
Full time
We're working with a leading architectural glazing manufacturer known for its commitment to quality, innovation, and professional development. With a team of over 100 staff and a large, modern site in Poole featuring a breakout area and excellent onsite facilities, they deliver bespoke aluminium glazing solutions to high-end residential and commercial clients across the UK. Now employee-owned, they offer a progressive and inclusive work culture with a focus on continuous improvement and collaboration across departments. The business is now seeking a Project Coordinator to join their Customer Services team. This office-based role is key in ensuring the smooth delivery of installation projects, managing schedules, and providing first-class customer support from initial booking through to completion. It is ideal for someone organised, personable, and motivated to develop their skills within a growing and supportive environment. Project Coordinator Salary & Benefits Salary: 28,000 - 31,000 per annum (open to discussion DOE) 28 days holiday including bank holidays Tax-free EOT (Employee Ownership Trust) bonus Free gym membership Pension scheme Free onsite parking Professional training and development Office based in Poole Monday - Friday working hours Significant career progression opportunities Project Coordinator Job Overview Coordinate all installation projects for bespoke aluminium glazing systems Book installation and remedial visits with the installation team Manage installation team diaries to optimise travel and efficiency Arrange and coordinate parts required for installations and visits Act as the key point of contact for customers throughout their projects Provide updates and resolve issues in a professional and timely manner Support remedial works and post-installation requirements Project Coordinator Job Requirements Previous experience in customer service or coordination roles Experience in managing schedules, bookings, or team coordination desirable Background in construction, glazing, or home improvement- not essential Excellent communication skills via phone and email Strong organisational skills with the ability to manage multiple projects Solutions-focused with strong problem-solving abilities Attention to detail and adaptable to changing requirements A collaborative team player, based within commutable distance of Poole Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Customer Care Coordinator - £32,000 - Norwich - Permanent Introduction A new permanent opportunity has arisen for a Customer Care Coordinator to join my client, a House Builder, based in the Norwich area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. The Role: - Reporting to the Head of department you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale. - Understanding and discussing defects that arise within the properties to ensure the relevant trades are appointed. - Provide support and advice to sub-contractors. - Speak with Site or Constructions teams as necessary to ensure customers queries are answered accurately, efficiently and consistently. - Take ownership of the homes covered and customer you work with, offering assistance and being proactive to ensure works are carried out on time and to the expectations of the client. Key Skills: - Customer Service experience within the House Building/Construction/Maintenance Contractor industry or experience within Lettings / Property Management - Excellent communication skills - Excellent attention to detail For more information please apply below or contact Chris Ellis at Wheatstone Solutions.
Jul 27, 2026
Full time
Customer Care Coordinator - £32,000 - Norwich - Permanent Introduction A new permanent opportunity has arisen for a Customer Care Coordinator to join my client, a House Builder, based in the Norwich area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. The Role: - Reporting to the Head of department you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale. - Understanding and discussing defects that arise within the properties to ensure the relevant trades are appointed. - Provide support and advice to sub-contractors. - Speak with Site or Constructions teams as necessary to ensure customers queries are answered accurately, efficiently and consistently. - Take ownership of the homes covered and customer you work with, offering assistance and being proactive to ensure works are carried out on time and to the expectations of the client. Key Skills: - Customer Service experience within the House Building/Construction/Maintenance Contractor industry or experience within Lettings / Property Management - Excellent communication skills - Excellent attention to detail For more information please apply below or contact Chris Ellis at Wheatstone Solutions.
Reliance High-Tech is the UK's largest independent integrator/installer of security solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise. Unique in the industry, Reliance High-Tech combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus. Working in Small Works and alongside the project coordinators and installation engineers to deliver small works projects in the midlands and north. The working area extends from Northampton to the tip of Scotland and across to Northern Ireland. Maintain effective relationships with all parties, including internal and external stakeholders to assist in the profitable delivery of small works jobs. The role may require overnight stays away from home where necessary and extensive travel for site visits and meeting where necessary. You will be working within a motivated and target driven team who work together to deliver the best security solution based on our client s requirements to the highest standards possible while focusing on teamwork and profitability. Responsibilities • To deliver small works projects for our customers based on the solution that you have proposed based on the customer s needs and your expertise in the industry. • Working alongside the small works coordinators and install engineers, you are responsible for the successful and profitable delivery of small works projects ensuring customer satisfaction. You will ensure the projects are installed and delivered to the highest standards and the correct compliance level with the most effective and efficient delivery model. • You will be keen to learn and develop your skills so that small works can offer an end-to-end solution to our customers specific requirements. • A good knowledge of second line engineering support on Access Control, CCTV, Intercom and Intruder Alarms system design will be a distinct advantage. • A positive attitude and outlook, with a determination to succeed is the corner stone of the small works team and will be an attribute you will need to share and display. • Maintain effective relationships with all parties, including client stakeholders at all levels, consultants, main contractors and sub-contractors, to assist in the profitable running of existing contracts and the servicing of future contracts. Contacts & Interfaces Working with: Service Desk Cloud Connect Sales Projects Design Finance Admin Installation Engineers Sub-contract labour Your Experience • To meet the challenge, you need to have extensive knowledge of all electronic security disciplines alongside strong I.T. skills. • The right candidate will demonstrate a vast and detailed understanding of a range of Access control, CCTV, Intruder and Intercom as well as a comprehensive range of associated software and contribute with this knowledge and skills to the successful delivery of RHT s small works projects. • I.T. skill sets should include confidence and experience in Operating Systems, Networks, and Database technologies. • You will have excellent organisational skills and be a team player, willing to learn and take ownership of issues with attention to detail being at the heart of everything you do. • The ability to work under pressure and deliver to tight deadlines is an advantage and the ability to prioritise your workload is very important. Your Growth Opportunities • Training • Certifications • Progression • Exposure to tech/projects Working at Reliance High Tech means joining an award-winning company that genuinely makes a difference. We combine cuttingedge technology with a team culture built on integrity, agility and trust. You ll work alongside knowledgeable, passionate people who value honesty, collaboration and respect for both customer and colleague. Your benefits include: • Employee healthcare • Company sick pay • Access to 24- online GP • 25 days holiday plus BH + 1 charity day per year • Employee Recognition program • Employee referral scheme • Training & Accreditation opportunities • Access to Boostworks • Long Service Awards Reliance High-Tech is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive fair consideration for employment. Reliance High Tech recruits, employs, trains, compensate s and promotes regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected characteristics as required by applicable law. If you re looking for a role where your ideas are valued, your impact is visible and your work truly matters , this is where your next chapter begins.
Jul 27, 2026
Full time
Reliance High-Tech is the UK's largest independent integrator/installer of security solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise. Unique in the industry, Reliance High-Tech combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus. Working in Small Works and alongside the project coordinators and installation engineers to deliver small works projects in the midlands and north. The working area extends from Northampton to the tip of Scotland and across to Northern Ireland. Maintain effective relationships with all parties, including internal and external stakeholders to assist in the profitable delivery of small works jobs. The role may require overnight stays away from home where necessary and extensive travel for site visits and meeting where necessary. You will be working within a motivated and target driven team who work together to deliver the best security solution based on our client s requirements to the highest standards possible while focusing on teamwork and profitability. Responsibilities • To deliver small works projects for our customers based on the solution that you have proposed based on the customer s needs and your expertise in the industry. • Working alongside the small works coordinators and install engineers, you are responsible for the successful and profitable delivery of small works projects ensuring customer satisfaction. You will ensure the projects are installed and delivered to the highest standards and the correct compliance level with the most effective and efficient delivery model. • You will be keen to learn and develop your skills so that small works can offer an end-to-end solution to our customers specific requirements. • A good knowledge of second line engineering support on Access Control, CCTV, Intercom and Intruder Alarms system design will be a distinct advantage. • A positive attitude and outlook, with a determination to succeed is the corner stone of the small works team and will be an attribute you will need to share and display. • Maintain effective relationships with all parties, including client stakeholders at all levels, consultants, main contractors and sub-contractors, to assist in the profitable running of existing contracts and the servicing of future contracts. Contacts & Interfaces Working with: Service Desk Cloud Connect Sales Projects Design Finance Admin Installation Engineers Sub-contract labour Your Experience • To meet the challenge, you need to have extensive knowledge of all electronic security disciplines alongside strong I.T. skills. • The right candidate will demonstrate a vast and detailed understanding of a range of Access control, CCTV, Intruder and Intercom as well as a comprehensive range of associated software and contribute with this knowledge and skills to the successful delivery of RHT s small works projects. • I.T. skill sets should include confidence and experience in Operating Systems, Networks, and Database technologies. • You will have excellent organisational skills and be a team player, willing to learn and take ownership of issues with attention to detail being at the heart of everything you do. • The ability to work under pressure and deliver to tight deadlines is an advantage and the ability to prioritise your workload is very important. Your Growth Opportunities • Training • Certifications • Progression • Exposure to tech/projects Working at Reliance High Tech means joining an award-winning company that genuinely makes a difference. We combine cuttingedge technology with a team culture built on integrity, agility and trust. You ll work alongside knowledgeable, passionate people who value honesty, collaboration and respect for both customer and colleague. Your benefits include: • Employee healthcare • Company sick pay • Access to 24- online GP • 25 days holiday plus BH + 1 charity day per year • Employee Recognition program • Employee referral scheme • Training & Accreditation opportunities • Access to Boostworks • Long Service Awards Reliance High-Tech is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive fair consideration for employment. Reliance High Tech recruits, employs, trains, compensate s and promotes regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected characteristics as required by applicable law. If you re looking for a role where your ideas are valued, your impact is visible and your work truly matters , this is where your next chapter begins.
Marketing Co-ordinator Bedford (Hybrid) £28,579.49 per annum 12-Month Fixed Term Contract Full Time The Marketing Co-ordinator plays a pivotal role in the successful launch and promotion of new home developments. This position is responsible for coordinating legal site setup, preparing marketing collateral, and executing campaigns that align with strategic objectives. The role requires close collaboration with internal teams, solicitors, contractors, and external stakeholders to ensure timely delivery and compliance with industry standards. The postholder will support the Senior Marketing Co-ordinator and act as their deputy when required, contributing to the delivery of an exceptional customer experience across all touchpoints. Key Responsibilities Coordinate the launch of new home developments at least three months prior to handover, ensuring all legal and marketing materials are in place. Support and coach Marketing Assistants in campaign planning and execution, fostering professional development and team effectiveness. Monitor marketing performance, lead generation, and advertising effectiveness, providing regular feedback and reporting. Ensure all marketing content is accurate, transparent, compliant with the Consumer Code, and aligned with brand standards. Liaise with solicitors, contractors, and suppliers to ensure readiness for site launches. Attend site meetings and contribute to the development of marketing strategies and collateral. Identify and recommend innovative marketing approaches to enhance campaign performance and value for money. Maintain strong working relationships with internal and external stakeholders to support operational effectiveness. Ensure valid valuations are in place for new homes and Rent to Homebuy (RTHB) schemes, following correct procedures. Promote the Bushmead and Domovo brands as synonymous with quality and customer service. Maintain accurate CRM records to support real-time reporting and ensure GDPR compliance. Contribute to marketing and sales reports to inform strategic planning. Coordinate marketing campaigns for resales and RTHB properties. Provide a responsive, customer-focused marketing service to maximise lead generation. Demonstrate flexibility in supporting the wider Marketing and Sales team as needed. Undertake additional duties in line with the role s responsibilities and evolving organisational needs. Person Specification Essential Skills & Attributes Strong IT proficiency. Excellent communication, negotiation, and influencing skills. High level of organisation, attention to detail, and presentation ability. Ability to manage multiple projects simultaneously. Self-motivated and proactive with strong collaborative skills. Experience in team coordination or supervision. Knowledge of Shared Ownership and property specifications. Ability to analyse marketing and sales data and produce insightful reports. Positive attitude with a commitment to quality and continuous improvement. Ability to work independently and as part of a team. Flexible approach to working hours, including occasional evenings and weekends. Full UK driving licence and access to a vehicle. Desirable Experience - Experience in housing association environments. - Understanding of digital marketing and social media platforms. - Familiarity with customer segmentation and marketing analytics. - Knowledge of property conveyancing processes. - Experience in report writing and strategic contribution. - Recognised marketing qualification (e.g. CIM) or equivalent experience.
Oct 08, 2025
Full time
Marketing Co-ordinator Bedford (Hybrid) £28,579.49 per annum 12-Month Fixed Term Contract Full Time The Marketing Co-ordinator plays a pivotal role in the successful launch and promotion of new home developments. This position is responsible for coordinating legal site setup, preparing marketing collateral, and executing campaigns that align with strategic objectives. The role requires close collaboration with internal teams, solicitors, contractors, and external stakeholders to ensure timely delivery and compliance with industry standards. The postholder will support the Senior Marketing Co-ordinator and act as their deputy when required, contributing to the delivery of an exceptional customer experience across all touchpoints. Key Responsibilities Coordinate the launch of new home developments at least three months prior to handover, ensuring all legal and marketing materials are in place. Support and coach Marketing Assistants in campaign planning and execution, fostering professional development and team effectiveness. Monitor marketing performance, lead generation, and advertising effectiveness, providing regular feedback and reporting. Ensure all marketing content is accurate, transparent, compliant with the Consumer Code, and aligned with brand standards. Liaise with solicitors, contractors, and suppliers to ensure readiness for site launches. Attend site meetings and contribute to the development of marketing strategies and collateral. Identify and recommend innovative marketing approaches to enhance campaign performance and value for money. Maintain strong working relationships with internal and external stakeholders to support operational effectiveness. Ensure valid valuations are in place for new homes and Rent to Homebuy (RTHB) schemes, following correct procedures. Promote the Bushmead and Domovo brands as synonymous with quality and customer service. Maintain accurate CRM records to support real-time reporting and ensure GDPR compliance. Contribute to marketing and sales reports to inform strategic planning. Coordinate marketing campaigns for resales and RTHB properties. Provide a responsive, customer-focused marketing service to maximise lead generation. Demonstrate flexibility in supporting the wider Marketing and Sales team as needed. Undertake additional duties in line with the role s responsibilities and evolving organisational needs. Person Specification Essential Skills & Attributes Strong IT proficiency. Excellent communication, negotiation, and influencing skills. High level of organisation, attention to detail, and presentation ability. Ability to manage multiple projects simultaneously. Self-motivated and proactive with strong collaborative skills. Experience in team coordination or supervision. Knowledge of Shared Ownership and property specifications. Ability to analyse marketing and sales data and produce insightful reports. Positive attitude with a commitment to quality and continuous improvement. Ability to work independently and as part of a team. Flexible approach to working hours, including occasional evenings and weekends. Full UK driving licence and access to a vehicle. Desirable Experience - Experience in housing association environments. - Understanding of digital marketing and social media platforms. - Familiarity with customer segmentation and marketing analytics. - Knowledge of property conveyancing processes. - Experience in report writing and strategic contribution. - Recognised marketing qualification (e.g. CIM) or equivalent experience.
Quest Search and Selection Ltd
Nottingham, Nottinghamshire
Quest Search & Selection are currently recruiting for an Assistant eCommerce Manager. In this role you will play a key role in delivering online campaigns and promotions whilst working on the daily trading & optimising of the website. The business is a leading international fashion & lifestyle retailer that compromises of a multi-channel offer, which is available in-store & via 3rd parties and online. This role is ideal for someone who thrives in a results-driven environment and is eager to grow their digital retail career. Role and Responsibilities of this an Assistant eCommerce Manager role: Lead the daily trading operations of the platforms, ensuring performance aligns with business goals and seasonal trends. Focus on driving sales, enhancing conversion, and maximising performance across key KPIs. Analyse trading data across daily, weekly, monthly, and annual timeframes, identifying key business drivers and recommending strategic actions to meet sales and profitability targets. Monitor competitor activity and customer behaviour to support a commercially driven approach to homeware assortment and promotions. Take ownership of campaign and promotional planning, ensuring critical paths are managed from concept to execution. Oversee the quality and performance of product content on the site Qualifications Required for this an Assistant eCommerce Manager role: Proven experience (minimum 1-4 years +) in a digital trading, merchandising or ecommerce role within a retail or consumer-facing (B2C) environment. Proficiency with ecommerce platforms; experience with Hybris ior similar s desirable. Strong analytical mindset with advanced skills in reporting tools including Google Analytics, Contentsquare, and Excel. Has understanding of SEO, online merchandising, and digital performance metrics. Experience managing or mentoring junior team members whether an intern or coordinator is desirable but not essential. Benefits of this Assistant eCommerce Manager role: Head officed based 4 days and 1-day WFH Subsidised café Discount across all group Contributory pension LTIP Bonus & monthly incentives This is a great opportunity for someone to move their career to join a well renowned retailer in their specialist field. If you feel like you have the qualifications for this position, please apply with your updated CV today quoting the reference no JO-47. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy. We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Sep 26, 2025
Full time
Quest Search & Selection are currently recruiting for an Assistant eCommerce Manager. In this role you will play a key role in delivering online campaigns and promotions whilst working on the daily trading & optimising of the website. The business is a leading international fashion & lifestyle retailer that compromises of a multi-channel offer, which is available in-store & via 3rd parties and online. This role is ideal for someone who thrives in a results-driven environment and is eager to grow their digital retail career. Role and Responsibilities of this an Assistant eCommerce Manager role: Lead the daily trading operations of the platforms, ensuring performance aligns with business goals and seasonal trends. Focus on driving sales, enhancing conversion, and maximising performance across key KPIs. Analyse trading data across daily, weekly, monthly, and annual timeframes, identifying key business drivers and recommending strategic actions to meet sales and profitability targets. Monitor competitor activity and customer behaviour to support a commercially driven approach to homeware assortment and promotions. Take ownership of campaign and promotional planning, ensuring critical paths are managed from concept to execution. Oversee the quality and performance of product content on the site Qualifications Required for this an Assistant eCommerce Manager role: Proven experience (minimum 1-4 years +) in a digital trading, merchandising or ecommerce role within a retail or consumer-facing (B2C) environment. Proficiency with ecommerce platforms; experience with Hybris ior similar s desirable. Strong analytical mindset with advanced skills in reporting tools including Google Analytics, Contentsquare, and Excel. Has understanding of SEO, online merchandising, and digital performance metrics. Experience managing or mentoring junior team members whether an intern or coordinator is desirable but not essential. Benefits of this Assistant eCommerce Manager role: Head officed based 4 days and 1-day WFH Subsidised café Discount across all group Contributory pension LTIP Bonus & monthly incentives This is a great opportunity for someone to move their career to join a well renowned retailer in their specialist field. If you feel like you have the qualifications for this position, please apply with your updated CV today quoting the reference no JO-47. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy. We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
