Part Time Executive Assistant Practice Coordinator Salary circa 30-36k FTE dependent on skills and experience 12 months FTC potential for permanent position following successful completion of contract Part Time 20-25 hours per week spread over 5 days ideally Knutsford office based Why join us? Competitive salary Up to 25 days' holiday plus bank holidays Supportive and friendly working environment Opportunity to become a key member of a respected local practice A varied and rewarding role with genuine responsibility Long-term career stability within an established and growing business Opus Accountancy Ltd are an established and highly respected firm of Chartered Accountants providing accountancy, tax compliance and business advisory services to a diverse portfolio of owner-managed businesses, high-net-worth individuals and larger corporate clients. As our practice continues to grow, we're looking for an experienced Executive Assistant & Practice Coordinator to become a key member of our team. This is far more than a traditional Executive Assistant role. You'll be the organisational hub of the practice, providing dedicated support to the Senior Partner whilst helping coordinate the smooth day-to-day running of the business. From managing client communications and statutory deadlines to overseeing onboarding processes and supporting practice administration, you will play a vital role in ensuring everything runs efficiently. If you're proactive, highly organised and enjoy working in a fast-paced professional environment where no two days are the same, we'd love to hear from you. Role overview Working closely with the Senior Partner, you'll provide first-class executive and administrative support whilst helping coordinate the day-to-day operations of the practice. Key responsibilities include: Managing the Senior Partner's diary, scheduling meetings and coordinating appointments Acting as the first point of contact for clients by telephone and email, handling enquiries professionally and confidentially Preparing, formatting and proofreading correspondence, reports and other business documents Coordinating statutory filing deadlines, including company accounts and tax returns, and chasing outstanding information from clients Managing engagement letters, client onboarding documentation and Anti-Money Laundering (AML) compliance processes Maintaining accurate client records using the firm's practice management system Organising meetings, preparing agendas, taking minutes and following up on actions Supporting billing administration, handling incoming post and general office administration Assisting with practice improvement projects and providing wider administrative support as required Ideal candidate We are looking for someone who enjoys taking ownership, thrives on organisation and can confidently manage multiple priorities whilst maintaining exceptional attention to detail. Previous experience as an Executive Assistant, Practice Coordinator, Practice Administrator, Office Manager, Senior Administrator or similar role Experience within an accountancy practice, legal firm or other professional services environment would be highly advantageous Excellent organisational and time management skills with the ability to prioritise competing deadlines Strong written and verbal communication skills with a professional and confident telephone manner A high level of discretion when handling confidential client and financial information Excellent attention to detail and accuracy Strong Microsoft Office skills, including Outlook, Word and Excel The ability to work independently whilst also supporting a collaborative team If you are an organised, professional and proactive Executive Assistant or Practice Coordinator looking for a varied role where you can make a genuine impact, we'd love to hear from you. Apply today with your updated CV to join our friendly and experienced team in Knutsford. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Jul 30, 2026
Full time
Part Time Executive Assistant Practice Coordinator Salary circa 30-36k FTE dependent on skills and experience 12 months FTC potential for permanent position following successful completion of contract Part Time 20-25 hours per week spread over 5 days ideally Knutsford office based Why join us? Competitive salary Up to 25 days' holiday plus bank holidays Supportive and friendly working environment Opportunity to become a key member of a respected local practice A varied and rewarding role with genuine responsibility Long-term career stability within an established and growing business Opus Accountancy Ltd are an established and highly respected firm of Chartered Accountants providing accountancy, tax compliance and business advisory services to a diverse portfolio of owner-managed businesses, high-net-worth individuals and larger corporate clients. As our practice continues to grow, we're looking for an experienced Executive Assistant & Practice Coordinator to become a key member of our team. This is far more than a traditional Executive Assistant role. You'll be the organisational hub of the practice, providing dedicated support to the Senior Partner whilst helping coordinate the smooth day-to-day running of the business. From managing client communications and statutory deadlines to overseeing onboarding processes and supporting practice administration, you will play a vital role in ensuring everything runs efficiently. If you're proactive, highly organised and enjoy working in a fast-paced professional environment where no two days are the same, we'd love to hear from you. Role overview Working closely with the Senior Partner, you'll provide first-class executive and administrative support whilst helping coordinate the day-to-day operations of the practice. Key responsibilities include: Managing the Senior Partner's diary, scheduling meetings and coordinating appointments Acting as the first point of contact for clients by telephone and email, handling enquiries professionally and confidentially Preparing, formatting and proofreading correspondence, reports and other business documents Coordinating statutory filing deadlines, including company accounts and tax returns, and chasing outstanding information from clients Managing engagement letters, client onboarding documentation and Anti-Money Laundering (AML) compliance processes Maintaining accurate client records using the firm's practice management system Organising meetings, preparing agendas, taking minutes and following up on actions Supporting billing administration, handling incoming post and general office administration Assisting with practice improvement projects and providing wider administrative support as required Ideal candidate We are looking for someone who enjoys taking ownership, thrives on organisation and can confidently manage multiple priorities whilst maintaining exceptional attention to detail. Previous experience as an Executive Assistant, Practice Coordinator, Practice Administrator, Office Manager, Senior Administrator or similar role Experience within an accountancy practice, legal firm or other professional services environment would be highly advantageous Excellent organisational and time management skills with the ability to prioritise competing deadlines Strong written and verbal communication skills with a professional and confident telephone manner A high level of discretion when handling confidential client and financial information Excellent attention to detail and accuracy Strong Microsoft Office skills, including Outlook, Word and Excel The ability to work independently whilst also supporting a collaborative team If you are an organised, professional and proactive Executive Assistant or Practice Coordinator looking for a varied role where you can make a genuine impact, we'd love to hear from you. Apply today with your updated CV to join our friendly and experienced team in Knutsford. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Position Title: Retreat and Guest Relations Manager Salary: Up to £33,000 per annum + Benefits Hours: Full time 40 hours per week, 5 days over 7 to include weekends and bank holidays Based at Ampleforth Abbey YO62 4EN Line Manager: Head of Guest Operations Key relationships: The Monastery Lead for Hospitality Line management of: 2 x Retreat Coordinators 1 x Event Coordinator Volunteers within Retreats & Events Closing date: Wednesday 29th July 2026 (may close sooner depending on volume of applicants) About Ampleforth Abbey Ampleforth Abbey is home to the UK s largest Benedictine Monastic Community, rooted in the Rule of St Benedict, whose mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills north of York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust is a registered charity, working alongside the Monastic Community to support its mission. With around 60 lay staff, the Trust delivers on a five-year strategy, Choosing a Future Together , to ensure a sustainable, faith-led future for the Abbey. Supporting the Monastic Community s charism of Welcome and Hospitality, the Guest Relations Manager oversees, facilitates and delivers full-service support from an initial enquiry to the conclusion of a visit, providing excellent guest service for all retreatants, visitors, groups and for guests on tours and commercial events, while delivering on the aims of high occupancy, seamless coordination, excellent guest service and maximising revenue across all guest experiences. If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team Ampleforth Abbey is perfect for you! Core to this role is the delivery of a guest and hospitality experience commensurate with the aims of the Ampleforth Benedictine Community. The main responsibilities are as follows but are not limited to:- 1. Guest Relations and Front of House for Ampleforth Abbey Trust Provide a first point of Benedictine welcome to all guests, visitors and enquirers. Working closely with the Monastic Lead, manage and implement the annual programme of retreats. Work closely with the Monastic Community in the delivery of the retreat programme and a welcoming environment for all guests. Manage all guest bookings for retreat guests, group tours, day visitors, conferences and events. Oversee guest arrivals, check-in/check-out processes. Oversee the provision of a Benedictine welcome to all group and event visitors. Liaise and coordinate with other departments to ensure a smooth operational service to guests and visitors. Work with the Housekeeping Supervisor to ensure rooms are serviced on time and with the relevant personal requirements. Act as the senior point of escalation for guest complaints and service recovery, resolving issues swiftly and to the guest's satisfaction. Liaise and coordinate with the Marketing team and Monastic Community on the receiving of donations. 2. Team Leadership & Management Set the standard, lead and motivate the Coordination team in the provision of a professional and excellent Benedictine guest experience. Liaise regularly with the Monastic Lead of Hospitality to ensure delivery of the Community s aims. Liaise regularly with the Guest Operations Manager and other on site team members to ensure the smooth delivery of services for all guest bookings. Participate in all Ampleforth Abbey Trust team meetings appropriate to the Role of Guest Relations Manager. Lead regular team meetings for the management of the team s workload and the delivery of efficient and proactive guest support services. Conduct regular performance reviews to develop the skills and personal development of the Coordination team members. Lead or arrange training for team members, appropriate to their role. Set clear performance targets for retreat and event bookings. Manage rotas and staffing levels and ensure appropriate cover including weekends and bank holidaysEnsure compliance in all aspects of Health and Safety, G.D.P.R. and Safeguarding in accordance with the Trust s Policies and Procedures . 3 . Reservations & Revenue Management Manage the booking calendar for Ampleforth Abbey Trust. Oversee all individual and group retreat reservations. Oversee the coordination of all group tours bookings. Optimise room occupancy and venue space utilization. Handle complex customer enquiries and escalations efficiently. Process invoices, deposits and final billing reports accurately. Track and report on key KPIs. Present monthly performance summaries and guest feedback analysis. 4. Conferences, Concerts & Events Management Serve as the primary contact for all external hire arrangements. Negotiate contracts, rates and terms for corporate conferences and events. Coordinate ticketing, seating plans and logistics for events and concerts. Liaise with internal and external caterers, audio visual technicians, and facilities teams for the smooth delivery of all events. Manage the Event Coordinator and handover to the Operations team to ensure flawless on-site delivery of events. 5. Customer Experience & Quality Control Ensure the Benedictine charism of Hospitality is at the heart of the guest experience. Create a warm, welcoming, professional Benedictine guest experience for all guests. Identify opportunities, including via guest feedback, to elevate service standards and enhance the guest experience, delivering and reviewing them on an ongoing basis. Ensure special guest requirements and dietary needs are logged and delivered. Ensure all health and safety compliance requirements and documentation are fulfilled across the guests experience. Any other duties, as required by the Head of Guest Operations, Executive Team, Abbot or Monastery Lead for Hospitality, which pertain to the provision of a good guest experience at Ampleforth Abbey. About You Previous experience in a similar role Strong leadership and team management skills Be a team player, flexible and reliable with a can-do attitude Excellent guest service and communication abilities Good organisational skills with excellent attention to detail Strong problem-solving skills with the ability to manage multiple priorities. Own transport required Experience working in a heritage, visitor attraction, or faith-based setting Interest in history, heritage, or monastic tradition Calm, approachable, and professional manner Respect and support for the spiritual and historic nature of the Abbey Ability to work in a sometimes quiet, reflective environment Working Conditions Includes weekends, bank holidays, and occasional events Fast-paced environment during peak visitor seasons Benefits Up to 8% employer-matched pension Life assurance Free lunch during working hours Free on-site parking 20% discount at the Tea room and Abbey Shop Cycle to Work Scheme Christmas Closure Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow Employee Assistance programme Retail savings platform 50% discount on fitness suite, swimming and other activities at St Albans Centre Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references. Interested? If you feel that you possess the relevant skills and experience, then please submit your CV for review. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Jul 27, 2026
Full time
Position Title: Retreat and Guest Relations Manager Salary: Up to £33,000 per annum + Benefits Hours: Full time 40 hours per week, 5 days over 7 to include weekends and bank holidays Based at Ampleforth Abbey YO62 4EN Line Manager: Head of Guest Operations Key relationships: The Monastery Lead for Hospitality Line management of: 2 x Retreat Coordinators 1 x Event Coordinator Volunteers within Retreats & Events Closing date: Wednesday 29th July 2026 (may close sooner depending on volume of applicants) About Ampleforth Abbey Ampleforth Abbey is home to the UK s largest Benedictine Monastic Community, rooted in the Rule of St Benedict, whose mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills north of York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust is a registered charity, working alongside the Monastic Community to support its mission. With around 60 lay staff, the Trust delivers on a five-year strategy, Choosing a Future Together , to ensure a sustainable, faith-led future for the Abbey. Supporting the Monastic Community s charism of Welcome and Hospitality, the Guest Relations Manager oversees, facilitates and delivers full-service support from an initial enquiry to the conclusion of a visit, providing excellent guest service for all retreatants, visitors, groups and for guests on tours and commercial events, while delivering on the aims of high occupancy, seamless coordination, excellent guest service and maximising revenue across all guest experiences. If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team Ampleforth Abbey is perfect for you! Core to this role is the delivery of a guest and hospitality experience commensurate with the aims of the Ampleforth Benedictine Community. The main responsibilities are as follows but are not limited to:- 1. Guest Relations and Front of House for Ampleforth Abbey Trust Provide a first point of Benedictine welcome to all guests, visitors and enquirers. Working closely with the Monastic Lead, manage and implement the annual programme of retreats. Work closely with the Monastic Community in the delivery of the retreat programme and a welcoming environment for all guests. Manage all guest bookings for retreat guests, group tours, day visitors, conferences and events. Oversee guest arrivals, check-in/check-out processes. Oversee the provision of a Benedictine welcome to all group and event visitors. Liaise and coordinate with other departments to ensure a smooth operational service to guests and visitors. Work with the Housekeeping Supervisor to ensure rooms are serviced on time and with the relevant personal requirements. Act as the senior point of escalation for guest complaints and service recovery, resolving issues swiftly and to the guest's satisfaction. Liaise and coordinate with the Marketing team and Monastic Community on the receiving of donations. 2. Team Leadership & Management Set the standard, lead and motivate the Coordination team in the provision of a professional and excellent Benedictine guest experience. Liaise regularly with the Monastic Lead of Hospitality to ensure delivery of the Community s aims. Liaise regularly with the Guest Operations Manager and other on site team members to ensure the smooth delivery of services for all guest bookings. Participate in all Ampleforth Abbey Trust team meetings appropriate to the Role of Guest Relations Manager. Lead regular team meetings for the management of the team s workload and the delivery of efficient and proactive guest support services. Conduct regular performance reviews to develop the skills and personal development of the Coordination team members. Lead or arrange training for team members, appropriate to their role. Set clear performance targets for retreat and event bookings. Manage rotas and staffing levels and ensure appropriate cover including weekends and bank holidaysEnsure compliance in all aspects of Health and Safety, G.D.P.R. and Safeguarding in accordance with the Trust s Policies and Procedures . 3 . Reservations & Revenue Management Manage the booking calendar for Ampleforth Abbey Trust. Oversee all individual and group retreat reservations. Oversee the coordination of all group tours bookings. Optimise room occupancy and venue space utilization. Handle complex customer enquiries and escalations efficiently. Process invoices, deposits and final billing reports accurately. Track and report on key KPIs. Present monthly performance summaries and guest feedback analysis. 4. Conferences, Concerts & Events Management Serve as the primary contact for all external hire arrangements. Negotiate contracts, rates and terms for corporate conferences and events. Coordinate ticketing, seating plans and logistics for events and concerts. Liaise with internal and external caterers, audio visual technicians, and facilities teams for the smooth delivery of all events. Manage the Event Coordinator and handover to the Operations team to ensure flawless on-site delivery of events. 5. Customer Experience & Quality Control Ensure the Benedictine charism of Hospitality is at the heart of the guest experience. Create a warm, welcoming, professional Benedictine guest experience for all guests. Identify opportunities, including via guest feedback, to elevate service standards and enhance the guest experience, delivering and reviewing them on an ongoing basis. Ensure special guest requirements and dietary needs are logged and delivered. Ensure all health and safety compliance requirements and documentation are fulfilled across the guests experience. Any other duties, as required by the Head of Guest Operations, Executive Team, Abbot or Monastery Lead for Hospitality, which pertain to the provision of a good guest experience at Ampleforth Abbey. About You Previous experience in a similar role Strong leadership and team management skills Be a team player, flexible and reliable with a can-do attitude Excellent guest service and communication abilities Good organisational skills with excellent attention to detail Strong problem-solving skills with the ability to manage multiple priorities. Own transport required Experience working in a heritage, visitor attraction, or faith-based setting Interest in history, heritage, or monastic tradition Calm, approachable, and professional manner Respect and support for the spiritual and historic nature of the Abbey Ability to work in a sometimes quiet, reflective environment Working Conditions Includes weekends, bank holidays, and occasional events Fast-paced environment during peak visitor seasons Benefits Up to 8% employer-matched pension Life assurance Free lunch during working hours Free on-site parking 20% discount at the Tea room and Abbey Shop Cycle to Work Scheme Christmas Closure Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow Employee Assistance programme Retail savings platform 50% discount on fitness suite, swimming and other activities at St Albans Centre Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references. Interested? If you feel that you possess the relevant skills and experience, then please submit your CV for review. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Senior Billing Coordinator 32,000 - 35,500 Sheffield City Centre Hybrid Working My client are a leading international firm based in Sheffield City Centre who are looking for a Senior Billing Coordinator to join their team. This role would suit someone who is familiar dealing with more complex Billing queries and escalations. As a Senior Billing Coordinator your duties will include: Support the Billing Coordinators with escalations or complex bills Calculation of proposed billing amounts Draft and facilitate approval of invoices Manage all complex bill reconciliations and calculations Primary point of contact for all billing-related enquiries Deputise for the Team Leader in their absence As a Senior Billing Coordinator you will have the following skill: Previous Billing experience is essential Previous experience coordinating or managing a team would be ideal Excellent communication skills Ability to work towards deadlines Strong attention to detail Knowledge of financial systems and software used for billing Senior Billing Coordinator 32,000 - 35,500 Sheffield City Centre Permanent Due to the high volume of applications we receive we are unable to respond to all applications. By submitting your application you agree to accept our privacy policy which can be found on the Gibson Hollyhomes website.
Jul 09, 2026
Full time
Senior Billing Coordinator 32,000 - 35,500 Sheffield City Centre Hybrid Working My client are a leading international firm based in Sheffield City Centre who are looking for a Senior Billing Coordinator to join their team. This role would suit someone who is familiar dealing with more complex Billing queries and escalations. As a Senior Billing Coordinator your duties will include: Support the Billing Coordinators with escalations or complex bills Calculation of proposed billing amounts Draft and facilitate approval of invoices Manage all complex bill reconciliations and calculations Primary point of contact for all billing-related enquiries Deputise for the Team Leader in their absence As a Senior Billing Coordinator you will have the following skill: Previous Billing experience is essential Previous experience coordinating or managing a team would be ideal Excellent communication skills Ability to work towards deadlines Strong attention to detail Knowledge of financial systems and software used for billing Senior Billing Coordinator 32,000 - 35,500 Sheffield City Centre Permanent Due to the high volume of applications we receive we are unable to respond to all applications. By submitting your application you agree to accept our privacy policy which can be found on the Gibson Hollyhomes website.
Job Title: Lead Operations Project Manager (Permanent)Location: Altrincham (Office-Based) Salary: up to £45,000 + BenefitsWorking Hours: 9:00am - 5:30pm Exciting Opportunity to Lead Nationwide Tech Deployment Projects We're working in partnership with a highly respected technology solutions provider that specialises in delivering digital transformation projects. With a strong track record of innovation and a growing client base of household-name brands, they're now looking to appoint a Lead Operations Project Manager to take ownership of key deployment programmes and lead a high-performing delivery team. About the Role This is a hands-on leadership role combining project delivery with team management. You'll be responsible for coordinating the rollout of technology hardware across client sites nationally, ensuring that every deployment is delivered smoothly, on time, and to the highest standards. Acting as the central point of contact for clients and internal stakeholders, you'll oversee a team of engineers and coordinators, manage day-to-day deployment activity, and contribute to continuous improvement across operations. Key Responsibilities Lead multiple deployment projects across retail client sites Manage a team of engineers and project support staff, providing regular coaching and reviews Own key client relationships and act as a point of escalation for any issues Ensure installation projects are delivered to agreed timelines, budgets and quality standards Analyse KPIs, generate accurate reports and forecast installation resources Collaborate with senior operations and projects leadership to improve tools and processes Provide regular updates to finance and ensure billing processes are aligned Support the successful handover of projects from pilot to rollout phase What We're Looking For Strong background in project management, ideally within retail, hospitality or IT deployment Experienced in managing and developing small teams Excellent communication and stakeholder management skills Comfortable working with multiple projects under pressure Confident handling escalations and maintaining client trust Prince2, PMP preferred but not essential Familiarity with POS/EPOS systems or IT hardware Desirable (But Not Essential) Previous experience delivering physical hardware projects across multiple sites A strong understanding of project resource planning and stock forecasting Exposure to working alongside finance and operations teams Why Apply? Lead high-impact, high-visibility projects across major UK brands Join a growing organisation with ambitious plans and a collaborative team culture
Oct 08, 2025
Full time
Job Title: Lead Operations Project Manager (Permanent)Location: Altrincham (Office-Based) Salary: up to £45,000 + BenefitsWorking Hours: 9:00am - 5:30pm Exciting Opportunity to Lead Nationwide Tech Deployment Projects We're working in partnership with a highly respected technology solutions provider that specialises in delivering digital transformation projects. With a strong track record of innovation and a growing client base of household-name brands, they're now looking to appoint a Lead Operations Project Manager to take ownership of key deployment programmes and lead a high-performing delivery team. About the Role This is a hands-on leadership role combining project delivery with team management. You'll be responsible for coordinating the rollout of technology hardware across client sites nationally, ensuring that every deployment is delivered smoothly, on time, and to the highest standards. Acting as the central point of contact for clients and internal stakeholders, you'll oversee a team of engineers and coordinators, manage day-to-day deployment activity, and contribute to continuous improvement across operations. Key Responsibilities Lead multiple deployment projects across retail client sites Manage a team of engineers and project support staff, providing regular coaching and reviews Own key client relationships and act as a point of escalation for any issues Ensure installation projects are delivered to agreed timelines, budgets and quality standards Analyse KPIs, generate accurate reports and forecast installation resources Collaborate with senior operations and projects leadership to improve tools and processes Provide regular updates to finance and ensure billing processes are aligned Support the successful handover of projects from pilot to rollout phase What We're Looking For Strong background in project management, ideally within retail, hospitality or IT deployment Experienced in managing and developing small teams Excellent communication and stakeholder management skills Comfortable working with multiple projects under pressure Confident handling escalations and maintaining client trust Prince2, PMP preferred but not essential Familiarity with POS/EPOS systems or IT hardware Desirable (But Not Essential) Previous experience delivering physical hardware projects across multiple sites A strong understanding of project resource planning and stock forecasting Exposure to working alongside finance and operations teams Why Apply? Lead high-impact, high-visibility projects across major UK brands Join a growing organisation with ambitious plans and a collaborative team culture
Operations and Recruitment Coordinator About HAT For over five decades, HAT has been a trusted partner providing training, recruitment, compliance services, and technical support as well as an audit methodology to more than 250 accountancy firms across the UK. Our clients range from members of the Accountancy Age Top 50 to sole practitioners. HAT's areas of expertise include audit and assurance, financial reporting and practice procedures. We pride ourselves on providing our clients with a truly personal service and delivering practical advice on current technical developments and issues. The Role The Operations and Recruitment Coordinator role is varied, engaging and essential to our operations. You will provide comprehensive administrative support to our small team and serve as the first point of contact for many of our prestigious clients via phone and email. Working closely with senior colleagues who have valuable skills and experience to pass on, you'll gain essential administrative skills while supporting our operations. This position is key to the smooth operation of the company and maintaining our high standards of client service, giving you real responsibility and a meaningful impact from your first week. Perfect Graduate Opportunity This is an administrative role for a recent graduate looking to start their career. We're seeking a bright, ambitious individual with a minimum of a 2:2 degree and strong A-level results who is ready to develop and grow. We're looking for a natural organiser who thrives on creating efficient systems and enjoys working with detail. someone who is meticulous, reliable, and takes pride in accuracy. You should be adaptable and resourceful, with excellent communication skills and a professional, helpful attitude toward colleagues and clients. The ideal candidate will be technologically proficient, quick to pick up new processes, dedicated to the role, and genuinely keen to absorb knowledge from experienced team members. Personal Specification Essential Requirements •Excellent interpersonal, spoken and written communication skills with confidence in dealing with senior staff, both internally and at client organisations •Effective organisational skills with the ability to plan, multitask and prioritise a fluctuating workload •Advanced skills in Microsoft Outlook and other Office products with confidence in managing and organising data Key Behavioral Requirements • Professional demeanour at all times with a natural ability to build relationships • Positive and enthusiastic attitude that energises the team • Organised with a keen eye for detail • Proactive approach with strong problem-solving skills and flexibility • Ability to work independently with minimal supervision but happy to reach out for help when needed • Comfortable working with a diverse range of clients, suppliers and team members across all levels of seniority Key Responsibilities Client Communication & Relationship Building • Handle general telephone queries via Microsoft Teams app and email correspondence • Resolve client queries where possible or direct to appropriate team members • Monitor and respond to chat facility on company website • Build lasting relationships with professionals at top-tier accountancy firms General Administration & Business Operations • Organise courier services and maintain delivery logs • Complete new client registration and lost client forms • Maintain and update CRM system • Upload e-newsletters and technical memos to the company website • Distribute online manuals to clients via ShareFile • Log file reviews including booking tracking, receipt confirmation and statistics compilation Training Coordination & Event Leadership • Process HAT course bookings from clients • Reserve meeting and training rooms for courses • Liaise with internal and external venues to confirm attendance numbers • Prepare signing-in sheets and assessment materials • Send course confirmations and joining instructions to delegates • Prepare and distribute attendance certificates • Arrange printing of course materials • Manage course nominations process • Coordinate trainable head declarations Recruitment Support & University Partnerships • Update online job advertisements with university partners • Set up candidates on our recruitment system • Invite candidates to online assessments and monitor progress • Conduct reference checks for new starters and forward to clients • Send invitations for Student Committee and Student Liaison Committee meetings Financial Administration • Enter invoice data into Excel spreadsheets • Provide copy invoices upon client request • Reconcile courier deliveries with associated billing Event Management • Organise annual client social events, including quiz and bowling competitions • Plan and coordinate Christmas and summer party events Meeting Support & Administration • Take comprehensive minutes during team meetings • Coordinate staff birthday celebrations, including cards and gifts Specialist Administrative Tasks • Manage quarterly and annual reporting dates • Co-ordinate Quality Assurance questionnaires and related reviews for top 20 key accounting network Ad-hoc Larger Projects (Growth Opportunities) • Organise and maintain file management on shared drives • Cleanse and update ShareFile client data • Cleanse and maintain MailChimp database • Cleanse manual data entries on Fibre system • Conduct SmartSearch AML checks on all existing clients • Support other strategic projects as required What We Offer You Competitive Package & Benefits • Salary: £28,000 per annum with growth potential • Hours: Full-time position, 9:00 AM - 5:00 PM, Monday to Friday • Location: Fully remote/home-based position with occasional travel into our London office when required • Pension: Employer contribution: 5% (employee contribution: 3%) • Holiday: 25 days annual leave (three days required to be taken between Christmas andNew Year) • Equipment: Work phone and computer provided • Environment: Flexible, supportive working environment
Oct 01, 2025
Full time
Operations and Recruitment Coordinator About HAT For over five decades, HAT has been a trusted partner providing training, recruitment, compliance services, and technical support as well as an audit methodology to more than 250 accountancy firms across the UK. Our clients range from members of the Accountancy Age Top 50 to sole practitioners. HAT's areas of expertise include audit and assurance, financial reporting and practice procedures. We pride ourselves on providing our clients with a truly personal service and delivering practical advice on current technical developments and issues. The Role The Operations and Recruitment Coordinator role is varied, engaging and essential to our operations. You will provide comprehensive administrative support to our small team and serve as the first point of contact for many of our prestigious clients via phone and email. Working closely with senior colleagues who have valuable skills and experience to pass on, you'll gain essential administrative skills while supporting our operations. This position is key to the smooth operation of the company and maintaining our high standards of client service, giving you real responsibility and a meaningful impact from your first week. Perfect Graduate Opportunity This is an administrative role for a recent graduate looking to start their career. We're seeking a bright, ambitious individual with a minimum of a 2:2 degree and strong A-level results who is ready to develop and grow. We're looking for a natural organiser who thrives on creating efficient systems and enjoys working with detail. someone who is meticulous, reliable, and takes pride in accuracy. You should be adaptable and resourceful, with excellent communication skills and a professional, helpful attitude toward colleagues and clients. The ideal candidate will be technologically proficient, quick to pick up new processes, dedicated to the role, and genuinely keen to absorb knowledge from experienced team members. Personal Specification Essential Requirements •Excellent interpersonal, spoken and written communication skills with confidence in dealing with senior staff, both internally and at client organisations •Effective organisational skills with the ability to plan, multitask and prioritise a fluctuating workload •Advanced skills in Microsoft Outlook and other Office products with confidence in managing and organising data Key Behavioral Requirements • Professional demeanour at all times with a natural ability to build relationships • Positive and enthusiastic attitude that energises the team • Organised with a keen eye for detail • Proactive approach with strong problem-solving skills and flexibility • Ability to work independently with minimal supervision but happy to reach out for help when needed • Comfortable working with a diverse range of clients, suppliers and team members across all levels of seniority Key Responsibilities Client Communication & Relationship Building • Handle general telephone queries via Microsoft Teams app and email correspondence • Resolve client queries where possible or direct to appropriate team members • Monitor and respond to chat facility on company website • Build lasting relationships with professionals at top-tier accountancy firms General Administration & Business Operations • Organise courier services and maintain delivery logs • Complete new client registration and lost client forms • Maintain and update CRM system • Upload e-newsletters and technical memos to the company website • Distribute online manuals to clients via ShareFile • Log file reviews including booking tracking, receipt confirmation and statistics compilation Training Coordination & Event Leadership • Process HAT course bookings from clients • Reserve meeting and training rooms for courses • Liaise with internal and external venues to confirm attendance numbers • Prepare signing-in sheets and assessment materials • Send course confirmations and joining instructions to delegates • Prepare and distribute attendance certificates • Arrange printing of course materials • Manage course nominations process • Coordinate trainable head declarations Recruitment Support & University Partnerships • Update online job advertisements with university partners • Set up candidates on our recruitment system • Invite candidates to online assessments and monitor progress • Conduct reference checks for new starters and forward to clients • Send invitations for Student Committee and Student Liaison Committee meetings Financial Administration • Enter invoice data into Excel spreadsheets • Provide copy invoices upon client request • Reconcile courier deliveries with associated billing Event Management • Organise annual client social events, including quiz and bowling competitions • Plan and coordinate Christmas and summer party events Meeting Support & Administration • Take comprehensive minutes during team meetings • Coordinate staff birthday celebrations, including cards and gifts Specialist Administrative Tasks • Manage quarterly and annual reporting dates • Co-ordinate Quality Assurance questionnaires and related reviews for top 20 key accounting network Ad-hoc Larger Projects (Growth Opportunities) • Organise and maintain file management on shared drives • Cleanse and update ShareFile client data • Cleanse and maintain MailChimp database • Cleanse manual data entries on Fibre system • Conduct SmartSearch AML checks on all existing clients • Support other strategic projects as required What We Offer You Competitive Package & Benefits • Salary: £28,000 per annum with growth potential • Hours: Full-time position, 9:00 AM - 5:00 PM, Monday to Friday • Location: Fully remote/home-based position with occasional travel into our London office when required • Pension: Employer contribution: 5% (employee contribution: 3%) • Holiday: 25 days annual leave (three days required to be taken between Christmas andNew Year) • Equipment: Work phone and computer provided • Environment: Flexible, supportive working environment
Senior e-Biller - Hybrid - £45,000 - £60,000 - Central London Your new company Your new company is a UK based law firm with offices across North America, Europe, the Middle East, Australia and Asia. They operate a hybrid working pattern based on 3 days a week in the office, 2 days working from home, and offer lots of flexibility around your working hours. They recently moved into a brand new suite of offices that feature a subsidised restaurant and café, a rooftop terrace, a balcony on their finance floor where you can work 'al-fresco' and even a bar! Your new role You will be joining the finance team as the Senior e-Billing Coordinator. This role will involve: Liaising with clients to introduce new e-billing platforms to the company. Onboarding the firm to client's e-billing platforms. Monitoring the e-billing mailbox and handling any queries in a timely manner. Liaising with internal Revenue and Billing teams on the matter of reissued invoices. Meeting with fee-earners to discuss ongoing matters and how they relate to e-billing issues. What you'll need to succeed To succeed in your application, you will need to have at least 5 years of experience working within either the Billing or Revenue team for a law firm. You will need to be familiar with a couple of different e-Billing platforms and systems and have the soft skills required to learn on the job. You will also have to be comfortable coaching others on how to use e-Billing software, including fee-earners. What you'll get in return In return, you will receive a highly competitive salary (up to £60,000, depending on experience) plus an annual bonus. You will also work in absolutely beautiful offices for 3 days a week, and from home the other 2 days. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Sep 26, 2025
Full time
Senior e-Biller - Hybrid - £45,000 - £60,000 - Central London Your new company Your new company is a UK based law firm with offices across North America, Europe, the Middle East, Australia and Asia. They operate a hybrid working pattern based on 3 days a week in the office, 2 days working from home, and offer lots of flexibility around your working hours. They recently moved into a brand new suite of offices that feature a subsidised restaurant and café, a rooftop terrace, a balcony on their finance floor where you can work 'al-fresco' and even a bar! Your new role You will be joining the finance team as the Senior e-Billing Coordinator. This role will involve: Liaising with clients to introduce new e-billing platforms to the company. Onboarding the firm to client's e-billing platforms. Monitoring the e-billing mailbox and handling any queries in a timely manner. Liaising with internal Revenue and Billing teams on the matter of reissued invoices. Meeting with fee-earners to discuss ongoing matters and how they relate to e-billing issues. What you'll need to succeed To succeed in your application, you will need to have at least 5 years of experience working within either the Billing or Revenue team for a law firm. You will need to be familiar with a couple of different e-Billing platforms and systems and have the soft skills required to learn on the job. You will also have to be comfortable coaching others on how to use e-Billing software, including fee-earners. What you'll get in return In return, you will receive a highly competitive salary (up to £60,000, depending on experience) plus an annual bonus. You will also work in absolutely beautiful offices for 3 days a week, and from home the other 2 days. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
