Your new company An established healthcare provider is seeking an experienced Clinical Systems Manager to join its digital and technology leadership team. This organisation delivers vital community healthcare services and is committed to leveraging technology to improve patient outcomes, service delivery and operational efficiency.This is an excellent opportunity to play a pivotal role in the management, development and optimisation of clinical systems that support frontline healthcare professionals and patients. Your new role Reporting to a senior digital leader, the Clinical Systems Manager will take ownership of the organisation's clinical systems portfolio, leading a specialist team of around 10 and managing key third-party technology suppliers. The successful candidate will be responsible for ensuring clinical applications remain secure, effective and aligned with business and clinical requirements. The role will also drive service improvement, system optimisation, supplier performance management and the successful delivery of upgrades, enhancements and digital transformation initiatives. Lead and develop a Clinical Systems team to deliver high-quality support and system services. Act as the subject matter expert for clinical systems, providing strategic guidance and technical leadership. Oversee the administration, maintenance, performance and availability of clinical applications and interfaces. Manage system upgrades, releases, testing and implementation activities. Ensure compliance with NHS information governance standards, DSPT requirements and cyber security best practice. Develop and maintain strong relationships with third-party SaaS providers and technology partners. Monitor supplier performance, contractual obligations and service level agreements to ensure value for money. Lead on system risk management, incident response and service continuity planning. Work closely with clinical and operational stakeholders to identify opportunities for service improvement and innovation. Support procurement activities, contract renewals, tender processes and business case development. What you'll need to succeed Essential Experience Significant experience managing, supporting and developing complex healthcare or clinical systems. Proven leadership experience managing technical or multidisciplinary teams. Strong supplier and contract management experience within a technology environment. Experience delivering system enhancements, upgrades and digital transformation projects. Knowledge of NHS information governance, Data Security & Protection Toolkit (DSPT), ITIL and data protection requirements. Strong stakeholder engagement skills with the ability to communicate complex technical concepts to non-technical audiences. Experience analysing system performance, managing risks and implementing service improvements. Budget management and business case development experience. Desirable Experience Experience working with clinical systems such as SystmOne, RLDatix (Allocate), Docmail or Shared Care Record solutions. Knowledge of system integration technologies, XML or healthcare messaging standards. Understanding of project delivery methodologies such as PRINCE2, MSP or Agile. Experience within NHS, community healthcare or wider health and care settings. What you'll get in return Competitive NHS Band 8a salary ( 57,528- 64,750) NHS Pension Scheme. Generous annual leave entitlement. Flexible and hybrid working opportunities(1-2 days on site per week). Ongoing professional development and leadership training. The opportunity to influence digital healthcare services and deliver meaningful improvements to patient care. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 31, 2026
Full time
Your new company An established healthcare provider is seeking an experienced Clinical Systems Manager to join its digital and technology leadership team. This organisation delivers vital community healthcare services and is committed to leveraging technology to improve patient outcomes, service delivery and operational efficiency.This is an excellent opportunity to play a pivotal role in the management, development and optimisation of clinical systems that support frontline healthcare professionals and patients. Your new role Reporting to a senior digital leader, the Clinical Systems Manager will take ownership of the organisation's clinical systems portfolio, leading a specialist team of around 10 and managing key third-party technology suppliers. The successful candidate will be responsible for ensuring clinical applications remain secure, effective and aligned with business and clinical requirements. The role will also drive service improvement, system optimisation, supplier performance management and the successful delivery of upgrades, enhancements and digital transformation initiatives. Lead and develop a Clinical Systems team to deliver high-quality support and system services. Act as the subject matter expert for clinical systems, providing strategic guidance and technical leadership. Oversee the administration, maintenance, performance and availability of clinical applications and interfaces. Manage system upgrades, releases, testing and implementation activities. Ensure compliance with NHS information governance standards, DSPT requirements and cyber security best practice. Develop and maintain strong relationships with third-party SaaS providers and technology partners. Monitor supplier performance, contractual obligations and service level agreements to ensure value for money. Lead on system risk management, incident response and service continuity planning. Work closely with clinical and operational stakeholders to identify opportunities for service improvement and innovation. Support procurement activities, contract renewals, tender processes and business case development. What you'll need to succeed Essential Experience Significant experience managing, supporting and developing complex healthcare or clinical systems. Proven leadership experience managing technical or multidisciplinary teams. Strong supplier and contract management experience within a technology environment. Experience delivering system enhancements, upgrades and digital transformation projects. Knowledge of NHS information governance, Data Security & Protection Toolkit (DSPT), ITIL and data protection requirements. Strong stakeholder engagement skills with the ability to communicate complex technical concepts to non-technical audiences. Experience analysing system performance, managing risks and implementing service improvements. Budget management and business case development experience. Desirable Experience Experience working with clinical systems such as SystmOne, RLDatix (Allocate), Docmail or Shared Care Record solutions. Knowledge of system integration technologies, XML or healthcare messaging standards. Understanding of project delivery methodologies such as PRINCE2, MSP or Agile. Experience within NHS, community healthcare or wider health and care settings. What you'll get in return Competitive NHS Band 8a salary ( 57,528- 64,750) NHS Pension Scheme. Generous annual leave entitlement. Flexible and hybrid working opportunities(1-2 days on site per week). Ongoing professional development and leadership training. The opportunity to influence digital healthcare services and deliver meaningful improvements to patient care. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your new company An established healthcare provider is seeking an experienced Clinical Systems Manager to join its digital and technology leadership team. This organisation delivers vital community healthcare services and is committed to leveraging technology to improve patient outcomes, service delivery and operational efficiency.This is an excellent opportunity to play a pivotal role in the management, development and optimisation of clinical systems that support frontline healthcare professionals and patients. Your new role Reporting to a senior digital leader, the Clinical Systems Manager will take ownership of the organisation's clinical systems portfolio, leading a specialist team of around 10 and managing key third-party technology suppliers. The successful candidate will be responsible for ensuring clinical applications remain secure, effective and aligned with business and clinical requirements. The role will also drive service improvement, system optimisation, supplier performance management and the successful delivery of upgrades, enhancements and digital transformation initiatives. Lead and develop a Clinical Systems team to deliver high-quality support and system services. Act as the subject matter expert for clinical systems, providing strategic guidance and technical leadership. Oversee the administration, maintenance, performance and availability of clinical applications and interfaces. Manage system upgrades, releases, testing and implementation activities. Ensure compliance with NHS information governance standards, DSPT requirements and cybersecurity best practice. Develop and maintain strong relationships with third-party SaaS providers and technology partners. Monitor supplier performance, contractual obligations and service level agreements to ensure value for money. Lead on system risk management, incident response and service continuity planning. Work closely with clinical and operational stakeholders to identify opportunities for service improvement and innovation. Support procurement activities, contract renewals, tender processes and business case development. What you'll need to succeed Essential Experience Significant experience managing, supporting and developing complex healthcare or clinical systems. Proven leadership experience managing technical or multidisciplinary teams. Strong supplier and contract management experience within a technology environment. Experience delivering system enhancements, upgrades and digital transformation projects. Knowledge of NHS information governance, Data Security & Protection Toolkit (DSPT), ITIL and data protection requirements. Strong stakeholder engagement skills with the ability to communicate complex technical concepts to non-technical audiences. Experience analysing system performance, managing risks and implementing service improvements. Budget management and business case development experience. Desirable Experience Experience working with clinical systems such as SystmOne, RLDatix (Allocate), Docmail or Shared Care Record solutions. Knowledge of system integration technologies, XML or healthcare messaging standards. Understanding of project delivery methodologies such as PRINCE2, MSP or Agile. Experience within NHS, community healthcare or wider health and care settings. What you'll get in return Competitive NHS Band 8a salary ( 57,528- 64,750) NHS Pension Scheme. Generous annual leave entitlement. Flexible and hybrid working opportunities(1-2 days on site per week). Ongoing professional development and leadership training. The opportunity to influence digital healthcare services and deliver meaningful improvements to patient care. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 31, 2026
Full time
Your new company An established healthcare provider is seeking an experienced Clinical Systems Manager to join its digital and technology leadership team. This organisation delivers vital community healthcare services and is committed to leveraging technology to improve patient outcomes, service delivery and operational efficiency.This is an excellent opportunity to play a pivotal role in the management, development and optimisation of clinical systems that support frontline healthcare professionals and patients. Your new role Reporting to a senior digital leader, the Clinical Systems Manager will take ownership of the organisation's clinical systems portfolio, leading a specialist team of around 10 and managing key third-party technology suppliers. The successful candidate will be responsible for ensuring clinical applications remain secure, effective and aligned with business and clinical requirements. The role will also drive service improvement, system optimisation, supplier performance management and the successful delivery of upgrades, enhancements and digital transformation initiatives. Lead and develop a Clinical Systems team to deliver high-quality support and system services. Act as the subject matter expert for clinical systems, providing strategic guidance and technical leadership. Oversee the administration, maintenance, performance and availability of clinical applications and interfaces. Manage system upgrades, releases, testing and implementation activities. Ensure compliance with NHS information governance standards, DSPT requirements and cybersecurity best practice. Develop and maintain strong relationships with third-party SaaS providers and technology partners. Monitor supplier performance, contractual obligations and service level agreements to ensure value for money. Lead on system risk management, incident response and service continuity planning. Work closely with clinical and operational stakeholders to identify opportunities for service improvement and innovation. Support procurement activities, contract renewals, tender processes and business case development. What you'll need to succeed Essential Experience Significant experience managing, supporting and developing complex healthcare or clinical systems. Proven leadership experience managing technical or multidisciplinary teams. Strong supplier and contract management experience within a technology environment. Experience delivering system enhancements, upgrades and digital transformation projects. Knowledge of NHS information governance, Data Security & Protection Toolkit (DSPT), ITIL and data protection requirements. Strong stakeholder engagement skills with the ability to communicate complex technical concepts to non-technical audiences. Experience analysing system performance, managing risks and implementing service improvements. Budget management and business case development experience. Desirable Experience Experience working with clinical systems such as SystmOne, RLDatix (Allocate), Docmail or Shared Care Record solutions. Knowledge of system integration technologies, XML or healthcare messaging standards. Understanding of project delivery methodologies such as PRINCE2, MSP or Agile. Experience within NHS, community healthcare or wider health and care settings. What you'll get in return Competitive NHS Band 8a salary ( 57,528- 64,750) NHS Pension Scheme. Generous annual leave entitlement. Flexible and hybrid working opportunities(1-2 days on site per week). Ongoing professional development and leadership training. The opportunity to influence digital healthcare services and deliver meaningful improvements to patient care. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Lab Manager - Primary Location: Belfast - Department: Lab and Stud - Working Hours: Full time - Type: Permanent Main Purpose of Role: As Lab Manager, you will lead a critical operational function at Cogent Breeding, ensuring the delivery of high-quality laboratory services that support our customers, breeding programmes, and business objectives. You will be responsible for driving operational excellence, maintaining the highest standards of quality, safety, and compliance, and developing a high-performing team capable of meeting evolving production demands. Working closely with internal stakeholders, customers, and service partners, you will play a key role in optimising laboratory performance, implementing continuous improvement initiatives, and fostering a culture of accountability, collaboration, and innovation. This is an exciting opportunity for a hands-on leader who is passionate about developing people, improving processes, and delivering results in a fast-paced scientific environment. Key Responsibilities: Laboratory Operations & Resource Management - Lead day-to-day laboratory operations, ensuring capacity, workflows, and resources meet production and customer requirements. - Oversee laboratory budgets, expenses, inventory, purchasing, and supplier relationships. - Ensure facilities, infrastructure, equipment, and IT systems are maintained and operating effectively, coordinating servicing, repairs, upgrades, and preventative maintenance programmes. - Manage laboratory logistics and operational planning to maximise efficiency, productivity, and product quality. - Identify and deliver continuous improvement initiatives to enhance processes, quality, and operational performance. Leadership & People Management - Lead, motivate, and develop a skilled laboratory team, fostering a collaborative, accountable, and high-performance culture. - Manage workforce planning, scheduling, and resource allocation to ensure operational requirements are met. - Set clear objectives, monitor performance, provide coaching and feedback, and support employee development. - Support recruitment, onboarding, training, and succession planning activities in partnership with relevant business functions. - Ensure all team members maintain the skills, knowledge, and training required to perform their roles safely and effectively. - Lead regular team meetings to communicate business priorities, quality standards, performance outcomes, and operational updates. Quality, Compliance & Production - Ensure all laboratory processes comply with company procedures, quality standards, regulatory requirements, and biosecurity protocols. - Monitor production and quality data, identifying trends and implementing corrective actions where required. - Maintain accurate production, quality, and training records and ensure data integrity across all laboratory processes. - Support internal and external audits, inspections, and customer visits, ensuring effective preparation and timely implementation of any actions. - Investigate quality issues, equipment failures, and operational incidents, implementing preventative measures to drive continuous improvement. - Act as the primary point of contact for production, quality, and customer-related laboratory activities. Stakeholder Management - Build strong relationships with internal teams, customers, suppliers, service providers, and external partners. - Collaborate across departments to ensure smooth delivery of operational objectives and customer commitments. - Provide regular reporting and updates on laboratory performance, quality metrics, operational risks, and improvement initiatives. Essential Skills and Attributes: - Degree in Biology, Biotechnology, Biochemistry, Laboratory Sciences, Animal Sciences, or a related discipline (preferred). - Proven experience in a laboratory leadership role within biologics, pharmaceuticals, clinical laboratories, animal sciences, or a related production environment. - Strong people leadership skills, with experience developing teams and managing performance. - Demonstrated ability to manage multiple priorities, resources, and operational demands in a fast-paced environment. - Knowledge of quality management systems, regulatory compliance, and health and safety requirements. - Strong analytical, problem-solving, and decision-making skills. - Effective communication and stakeholder management abilities. - Proficient in Microsoft Office and laboratory management systems. Enhanced Benefits - Annual leave entitlement starting at 23 days plus bank holiday, increasing with length of service up to 28 days plus bank holidays - Matched Pension Scheme - Life Assurance (4 times basic salary) - BUPA healthcare and Dental Plan - Long Service Awards at 5, 10, 15, 20 and 30 years - Enhanced Family Leave
Jul 31, 2026
Full time
Lab Manager - Primary Location: Belfast - Department: Lab and Stud - Working Hours: Full time - Type: Permanent Main Purpose of Role: As Lab Manager, you will lead a critical operational function at Cogent Breeding, ensuring the delivery of high-quality laboratory services that support our customers, breeding programmes, and business objectives. You will be responsible for driving operational excellence, maintaining the highest standards of quality, safety, and compliance, and developing a high-performing team capable of meeting evolving production demands. Working closely with internal stakeholders, customers, and service partners, you will play a key role in optimising laboratory performance, implementing continuous improvement initiatives, and fostering a culture of accountability, collaboration, and innovation. This is an exciting opportunity for a hands-on leader who is passionate about developing people, improving processes, and delivering results in a fast-paced scientific environment. Key Responsibilities: Laboratory Operations & Resource Management - Lead day-to-day laboratory operations, ensuring capacity, workflows, and resources meet production and customer requirements. - Oversee laboratory budgets, expenses, inventory, purchasing, and supplier relationships. - Ensure facilities, infrastructure, equipment, and IT systems are maintained and operating effectively, coordinating servicing, repairs, upgrades, and preventative maintenance programmes. - Manage laboratory logistics and operational planning to maximise efficiency, productivity, and product quality. - Identify and deliver continuous improvement initiatives to enhance processes, quality, and operational performance. Leadership & People Management - Lead, motivate, and develop a skilled laboratory team, fostering a collaborative, accountable, and high-performance culture. - Manage workforce planning, scheduling, and resource allocation to ensure operational requirements are met. - Set clear objectives, monitor performance, provide coaching and feedback, and support employee development. - Support recruitment, onboarding, training, and succession planning activities in partnership with relevant business functions. - Ensure all team members maintain the skills, knowledge, and training required to perform their roles safely and effectively. - Lead regular team meetings to communicate business priorities, quality standards, performance outcomes, and operational updates. Quality, Compliance & Production - Ensure all laboratory processes comply with company procedures, quality standards, regulatory requirements, and biosecurity protocols. - Monitor production and quality data, identifying trends and implementing corrective actions where required. - Maintain accurate production, quality, and training records and ensure data integrity across all laboratory processes. - Support internal and external audits, inspections, and customer visits, ensuring effective preparation and timely implementation of any actions. - Investigate quality issues, equipment failures, and operational incidents, implementing preventative measures to drive continuous improvement. - Act as the primary point of contact for production, quality, and customer-related laboratory activities. Stakeholder Management - Build strong relationships with internal teams, customers, suppliers, service providers, and external partners. - Collaborate across departments to ensure smooth delivery of operational objectives and customer commitments. - Provide regular reporting and updates on laboratory performance, quality metrics, operational risks, and improvement initiatives. Essential Skills and Attributes: - Degree in Biology, Biotechnology, Biochemistry, Laboratory Sciences, Animal Sciences, or a related discipline (preferred). - Proven experience in a laboratory leadership role within biologics, pharmaceuticals, clinical laboratories, animal sciences, or a related production environment. - Strong people leadership skills, with experience developing teams and managing performance. - Demonstrated ability to manage multiple priorities, resources, and operational demands in a fast-paced environment. - Knowledge of quality management systems, regulatory compliance, and health and safety requirements. - Strong analytical, problem-solving, and decision-making skills. - Effective communication and stakeholder management abilities. - Proficient in Microsoft Office and laboratory management systems. Enhanced Benefits - Annual leave entitlement starting at 23 days plus bank holiday, increasing with length of service up to 28 days plus bank holidays - Matched Pension Scheme - Life Assurance (4 times basic salary) - BUPA healthcare and Dental Plan - Long Service Awards at 5, 10, 15, 20 and 30 years - Enhanced Family Leave
Talentmark are recruiting for a Strategic Sourcing Manager to join a company in the pharmaceutical industry on a contract basis for 12-months. Salary: 263.88 to 301.57 per day PAYE or 350 to 400 per day Umbrella/Ltd. Daily duties of a Strategic Sourcing Manager: You'll lead sourcing and category activity across the clinical laboratories space, covering areas such as genomics, bioanalytics, flow cytometry and central labs. Build and execute sourcing strategies, drawing on your category know-how and negotiation skills. Manage supplier relationships and contracts, driving value and reducing risk across the supply base. Work closely with internal procurement teams and business stakeholders, turning what the business needs into practical sourcing plans. Day-to-day, you'll support core procurement operations while contributing to wider projects that improve the buying experience for everyone involved. Your Background: A university degree, ideally in business or a science-related subject such as life sciences, chemistry or biochemistry. At least 5 years of procurement experience in strategic sourcing and project delivery, with a solid grasp of contracting. Experience with procurement systems and processes. A in ideally within pharmaceutical or R&D categories, with an understanding of related regulations. Strong project management skills and fluent business-level English. Company: Our client is one of the world's premier innovative biopharmaceutical companies, discovering, developing and providing healthcare products to help improve the lives of millions of people in the UK and around the world every year. Location: This role is based at our client's site in Welwyn on a hybrid basis, with 2 days per week in the office. Apply: Fancy finding out more, or ready to apply for this Strategic Sourcing Manager role? Contact the Key Accounts Team on (phone number removed) or email (url removed). Please quote reference (Apply online only) . It is essential that applicants hold entitlement to work in the UK. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.
Jul 31, 2026
Contractor
Talentmark are recruiting for a Strategic Sourcing Manager to join a company in the pharmaceutical industry on a contract basis for 12-months. Salary: 263.88 to 301.57 per day PAYE or 350 to 400 per day Umbrella/Ltd. Daily duties of a Strategic Sourcing Manager: You'll lead sourcing and category activity across the clinical laboratories space, covering areas such as genomics, bioanalytics, flow cytometry and central labs. Build and execute sourcing strategies, drawing on your category know-how and negotiation skills. Manage supplier relationships and contracts, driving value and reducing risk across the supply base. Work closely with internal procurement teams and business stakeholders, turning what the business needs into practical sourcing plans. Day-to-day, you'll support core procurement operations while contributing to wider projects that improve the buying experience for everyone involved. Your Background: A university degree, ideally in business or a science-related subject such as life sciences, chemistry or biochemistry. At least 5 years of procurement experience in strategic sourcing and project delivery, with a solid grasp of contracting. Experience with procurement systems and processes. A in ideally within pharmaceutical or R&D categories, with an understanding of related regulations. Strong project management skills and fluent business-level English. Company: Our client is one of the world's premier innovative biopharmaceutical companies, discovering, developing and providing healthcare products to help improve the lives of millions of people in the UK and around the world every year. Location: This role is based at our client's site in Welwyn on a hybrid basis, with 2 days per week in the office. Apply: Fancy finding out more, or ready to apply for this Strategic Sourcing Manager role? Contact the Key Accounts Team on (phone number removed) or email (url removed). Please quote reference (Apply online only) . It is essential that applicants hold entitlement to work in the UK. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.
Location : Remote (Regular travel across services required) We are recruiting on behalf of our client for an experienced and strategic Head of Care to provide senior leadership and operational oversight across a portfolio of specialist care and education services. This is an exciting opportunity for a Head of Care who has experience leading complex care environments and is passionate about delivering high-quality, person-centred support. The successful candidate will play a key role in ensuring services achieve excellent outcomes through strong governance, quality assurance, safeguarding, and continuous improvement. Working closely with senior stakeholders, operational leaders, education teams, healthcare professionals, and external partners, the Head of Care will ensure care services remain safe, compliant, innovative, and aligned with organisational values. About the Role As Head of Care, you will provide strategic direction and operational leadership across specialist care services, ensuring the delivery of safe, effective, and person-centred support. You will oversee quality, compliance, safeguarding, workforce development, and service improvement, ensuring services consistently meet regulatory standards and the needs of the individuals supported. This role requires a confident leader who can influence change, support service leaders, and drive excellence across a complex care and education environment. Key Responsibilities Provide strategic leadership and direction across a portfolio of specialist care services, Support the development and implementation of care strategies aligned with organisational objectives Ensure services consistently deliver safe, effective, and person-centred care Maintain compliance with CQC, Ofsted, safeguarding requirements, and relevant legislation Lead quality assurance frameworks, audits, service reviews, and continuous improvement plans Oversee care planning, risk management, and clinical governance processes, Provide senior oversight of complex healthcare needs, including delegated clinical tasks and specialist support requirements Work collaboratively with nursing teams, therapists, healthcare professionals, and external providers, Promote strong safeguarding practices and ensure effective risk management systems are embedded Provide leadership and support to service managers and operational teams Act as a senior escalation point for complex care matters, safeguarding concerns, and stakeholder queries Support admissions, transitions, and placement decisions across services Lead workforce planning, ensuring staffing levels, skill mix, training, and competency requirements meet service needs Support recruitment, retention, supervision, and professional development of care teams Promote a culture of accountability, learning, and continuous improvement Build effective relationships with commissioners, families, education teams, and external partners Monitor service performance, quality indicators, and outcomes using data and reporting tools Support the implementation and optimisation of digital care systems and reporting platforms Represent the organisation during inspections, reviews, and external meetings About You Significant senior leadership experience within health and social care, residential care, education, or integrated specialist services. Proven experience delivering high-quality, compliant services within complex care environments. Strong knowledge of CQC, Ofsted, safeguarding frameworks, and regulatory requirements. Experience leading multidisciplinary teams and supporting services across multiple locations. Strong understanding of person-centred care planning, clinical governance, and quality assurance. Experience supporting individuals with complex health needs and ensuring safe clinical practices. Excellent communication, stakeholder management, and relationship-building skills. Strong analytical skills with experience using performance data to improve service outcomes. Strategic thinker with resilience, professionalism, and the ability to manage competing priorities. Benefits 24/7 Employee Assistance Programme, wellbeing resources, and mental health support. Access to online GP services, Health Cash Plan, Cancer Cover, and Menopause support. Financial wellbeing support, including Wagestream, utility savings, and Life Assurance. Cycle to Work scheme, gym discounts, online wellbeing resources, and lifestyle benefits. Ongoing professional development and career progression opportunities. Inclusive and values-led working environment where your contribution creates meaningful impact. At Olive Recruit, we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values, Integrity, Impact, Inclusivity, and Innovation, guide our efforts to create an environment where every employee feels valued, respected, and empowered to excel. As a recruitment agency, we prioritise sourcing and placing diverse candidates with our clients, recognising that diverse perspectives are essential for business success and inclusive work environments. We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong. Join us in championing our values and building a workplace where everyone can thrive. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes. The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required.
Jul 31, 2026
Full time
Location : Remote (Regular travel across services required) We are recruiting on behalf of our client for an experienced and strategic Head of Care to provide senior leadership and operational oversight across a portfolio of specialist care and education services. This is an exciting opportunity for a Head of Care who has experience leading complex care environments and is passionate about delivering high-quality, person-centred support. The successful candidate will play a key role in ensuring services achieve excellent outcomes through strong governance, quality assurance, safeguarding, and continuous improvement. Working closely with senior stakeholders, operational leaders, education teams, healthcare professionals, and external partners, the Head of Care will ensure care services remain safe, compliant, innovative, and aligned with organisational values. About the Role As Head of Care, you will provide strategic direction and operational leadership across specialist care services, ensuring the delivery of safe, effective, and person-centred support. You will oversee quality, compliance, safeguarding, workforce development, and service improvement, ensuring services consistently meet regulatory standards and the needs of the individuals supported. This role requires a confident leader who can influence change, support service leaders, and drive excellence across a complex care and education environment. Key Responsibilities Provide strategic leadership and direction across a portfolio of specialist care services, Support the development and implementation of care strategies aligned with organisational objectives Ensure services consistently deliver safe, effective, and person-centred care Maintain compliance with CQC, Ofsted, safeguarding requirements, and relevant legislation Lead quality assurance frameworks, audits, service reviews, and continuous improvement plans Oversee care planning, risk management, and clinical governance processes, Provide senior oversight of complex healthcare needs, including delegated clinical tasks and specialist support requirements Work collaboratively with nursing teams, therapists, healthcare professionals, and external providers, Promote strong safeguarding practices and ensure effective risk management systems are embedded Provide leadership and support to service managers and operational teams Act as a senior escalation point for complex care matters, safeguarding concerns, and stakeholder queries Support admissions, transitions, and placement decisions across services Lead workforce planning, ensuring staffing levels, skill mix, training, and competency requirements meet service needs Support recruitment, retention, supervision, and professional development of care teams Promote a culture of accountability, learning, and continuous improvement Build effective relationships with commissioners, families, education teams, and external partners Monitor service performance, quality indicators, and outcomes using data and reporting tools Support the implementation and optimisation of digital care systems and reporting platforms Represent the organisation during inspections, reviews, and external meetings About You Significant senior leadership experience within health and social care, residential care, education, or integrated specialist services. Proven experience delivering high-quality, compliant services within complex care environments. Strong knowledge of CQC, Ofsted, safeguarding frameworks, and regulatory requirements. Experience leading multidisciplinary teams and supporting services across multiple locations. Strong understanding of person-centred care planning, clinical governance, and quality assurance. Experience supporting individuals with complex health needs and ensuring safe clinical practices. Excellent communication, stakeholder management, and relationship-building skills. Strong analytical skills with experience using performance data to improve service outcomes. Strategic thinker with resilience, professionalism, and the ability to manage competing priorities. Benefits 24/7 Employee Assistance Programme, wellbeing resources, and mental health support. Access to online GP services, Health Cash Plan, Cancer Cover, and Menopause support. Financial wellbeing support, including Wagestream, utility savings, and Life Assurance. Cycle to Work scheme, gym discounts, online wellbeing resources, and lifestyle benefits. Ongoing professional development and career progression opportunities. Inclusive and values-led working environment where your contribution creates meaningful impact. At Olive Recruit, we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values, Integrity, Impact, Inclusivity, and Innovation, guide our efforts to create an environment where every employee feels valued, respected, and empowered to excel. As a recruitment agency, we prioritise sourcing and placing diverse candidates with our clients, recognising that diverse perspectives are essential for business success and inclusive work environments. We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong. Join us in championing our values and building a workplace where everyone can thrive. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes. The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required.
B&S Group (Laxmico Ltd)
Newcastle Upon Tyne, Tyne And Wear
Role purpose The Senior Clinical Operations Manager will provide day-to-day operational oversight across clinical, systems, and business workstreams, acting as the CEO s main point of coordination and escalation. The role ensures projects are progressing, risks are identified early, actions are closed out, and leadership is kept fully informed. This is a high-trust role focused on execution, accountability, and visibility across the organisation. The position is not just administrative; it is about driving control, pace, and follow-through. Core responsibilities Monitor all active projects and key workstreams across clinical, operations, systems, and compliance. Maintain a live view of status, milestones, risks, dependencies, and overdue actions. Coordinate across internal teams and external partners to ensure decisions and actions are followed through. Escalate issues early, with clear options and recommendations. Track ownership for every action and ensure deadlines are met. Prepare concise daily and weekly updates for the CEO. Chair or coordinate review meetings where needed, including action logs and issue resolution. Support process improvement, governance, and operational discipline. Ensure documentation is current, accurate, and audit-ready where relevant. Act as a central point of contact for operational follow-up and performance tracking. Key deliverables A live master tracker of projects, actions, risks, and decisions. Daily CEO update covering progress, issues, blockers, and required decisions. Weekly summary report with status by workstream, key risks, overdue items, and next steps. Escalation log with owner, issue, impact, and resolution path. Meeting packs, action logs, and follow-up summaries. Clear visibility on what is on track, what is slipping, and what needs intervention. KPIs A good KPI set for this role would focus on visibility, control, and delivery: Percentage of projects with up-to-date status reporting. Percentage of actions closed on or before deadline. Number of overdue actions older than agreed threshold. Time from issue identification to escalation. Percentage of key risks flagged before deadline impact. Meeting action completion rate. Accuracy and timeliness of CEO reporting. Number of repeated issues not resolved after escalation. Stakeholder satisfaction with coordination and communication. Percentage of critical workstreams with clear owners, milestones, and next steps. Reporting cadence Daily: Short written update to the CEO, ideally by a fixed time each morning, covering completed actions, new risks, slippage, and decisions needed. Weekly: Structured summary report with traffic-light status for all major workstreams, key achievements, open risks, overdue items, and priorities for next week. Fortnightly or monthly: Deeper review of trends, recurring blockers, team performance, process gaps, and any improvement actions. Ad hoc: Immediate escalation for high-risk issues, missed deadlines, compliance concerns, or anything requiring CEO input. What a good week looks like A good week in this role means the CEO never has to wonder what is happening. The manager has already tracked the work, chased the owners, highlighted risks early, and prepared clear updates. Nothing important is discovered late, meetings produce actions with accountable owners, and any slippage is visible early enough to act. By the end of the week, there is a clear picture of progress, blockers, and next steps.
Jul 31, 2026
Full time
Role purpose The Senior Clinical Operations Manager will provide day-to-day operational oversight across clinical, systems, and business workstreams, acting as the CEO s main point of coordination and escalation. The role ensures projects are progressing, risks are identified early, actions are closed out, and leadership is kept fully informed. This is a high-trust role focused on execution, accountability, and visibility across the organisation. The position is not just administrative; it is about driving control, pace, and follow-through. Core responsibilities Monitor all active projects and key workstreams across clinical, operations, systems, and compliance. Maintain a live view of status, milestones, risks, dependencies, and overdue actions. Coordinate across internal teams and external partners to ensure decisions and actions are followed through. Escalate issues early, with clear options and recommendations. Track ownership for every action and ensure deadlines are met. Prepare concise daily and weekly updates for the CEO. Chair or coordinate review meetings where needed, including action logs and issue resolution. Support process improvement, governance, and operational discipline. Ensure documentation is current, accurate, and audit-ready where relevant. Act as a central point of contact for operational follow-up and performance tracking. Key deliverables A live master tracker of projects, actions, risks, and decisions. Daily CEO update covering progress, issues, blockers, and required decisions. Weekly summary report with status by workstream, key risks, overdue items, and next steps. Escalation log with owner, issue, impact, and resolution path. Meeting packs, action logs, and follow-up summaries. Clear visibility on what is on track, what is slipping, and what needs intervention. KPIs A good KPI set for this role would focus on visibility, control, and delivery: Percentage of projects with up-to-date status reporting. Percentage of actions closed on or before deadline. Number of overdue actions older than agreed threshold. Time from issue identification to escalation. Percentage of key risks flagged before deadline impact. Meeting action completion rate. Accuracy and timeliness of CEO reporting. Number of repeated issues not resolved after escalation. Stakeholder satisfaction with coordination and communication. Percentage of critical workstreams with clear owners, milestones, and next steps. Reporting cadence Daily: Short written update to the CEO, ideally by a fixed time each morning, covering completed actions, new risks, slippage, and decisions needed. Weekly: Structured summary report with traffic-light status for all major workstreams, key achievements, open risks, overdue items, and priorities for next week. Fortnightly or monthly: Deeper review of trends, recurring blockers, team performance, process gaps, and any improvement actions. Ad hoc: Immediate escalation for high-risk issues, missed deadlines, compliance concerns, or anything requiring CEO input. What a good week looks like A good week in this role means the CEO never has to wonder what is happening. The manager has already tracked the work, chased the owners, highlighted risks early, and prepared clear updates. Nothing important is discovered late, meetings produce actions with accountable owners, and any slippage is visible early enough to act. By the end of the week, there is a clear picture of progress, blockers, and next steps.
MSAT Manager Permanent Darlington Up to 70,000 About the Role: We are seeking an MSAT Manager to lead technology transfer activities into GMP manufacturing within an advanced biopharmaceutical manufacturing environment. Reporting into the leadership team, this is a highly visible role responsible for bridging the gap between process development and GMP operations, ensuring manufacturing processes are successfully transferred, implemented, and executed within a regulated setting. This role combines technical leadership, people management, and customer engagement, making it ideal for someone who understands both clinical-stage bioprocessing and the practical realities of GMP manufacturing. You'll work closely with Development, Manufacturing, QA, QC, Bioengineering, Procurement, and external customers to ensure successful technology transfer and operational delivery. What You'll Be Responsible For: Technology Transfer & MSAT Leadership Lead the transfer of development processes into GMP manufacturing facilities Act as the primary technical point of contact for customers throughout technology transfer projects Ensure new processes are robust, scalable, and suitable for GMP manufacture Coordinate activities across Process Development, Manufacturing, QA, QC, Bioengineering, and external stakeholders to ensure successful implementation GMP Manufacturing Support Manage the day-to-day delivery of manufacturing support and preparation activities Ensure production activities are executed safely, compliantly, and to schedule Support the introduction of new products and processes into manufacturing operations Lead deviation investigations, impact assessments, CAPAs, and technical reviews associated with transferred processes People Leadership Lead a small operational team, including GMP operators and manufacturing support personnel Set objectives, manage performance, and support development of team members Ensure appropriate training, competency, and resource planning to support manufacturing activities Foster a culture of collaboration, accountability, and continuous improvement Cross-Functional Project Leadership Lead complex multidisciplinary projects involving technical, operational, and quality functions Coordinate delivery across multiple stakeholders and competing priorities Support strategic resource, capacity, and equipment planning Ensure projects are delivered on time, to budget, and to required quality standards Customer & Business Engagement Work directly with customers to support process transfer and manufacturing readiness Contribute technical expertise to business development activities and proposal development Support future work-winning activities through technical input and customer engagement Build strong relationships internally and externally to support successful project delivery About You You are an experienced bioprocessing or manufacturing professional who enjoys working across multiple functions and taking ownership of complex technical programmes. You'll bring: Significant experience within bioprocessing, biologics manufacturing, or MSAT environments Strong understanding of GMP manufacturing and quality systems Experience transferring development processes into clinical or GMP manufacturing environments Knowledge of upstream, downstream, and analytical bioprocessing activities Experience leading technical projects and coordinating cross-functional teams Strong problem-solving capability and the confidence to make decisions in complex environments Excellent stakeholder management and customer-facing skills Highly desirable: Clinical-stage manufacturing experience MSAT, process transfer, or process validation experience Experience managing GMP operators or production teams Knowledge of biologics manufacturing and CMC principles Experience within mRNA, RNA therapeutics, or advanced biologics environments Project management experience Why Join Us? Opportunity to play a pivotal role in the transfer of innovative products into GMP manufacture Lead technically complex, customer-facing projects Combine scientific, operational, and leadership responsibilities Be part of a growing manufacturing organisation supporting cutting-edge therapies Competitive salary package of up to 70,000 Location & Working Pattern Based in Darlington Full-time permanent position Primarily site-based due to manufacturing and operational activities Flexible working arrangements available around core business requirements The Opportunity This is an outstanding opportunity for an experienced GMP or bioprocessing professional to step into a role that sits at the heart of manufacturing delivery. You'll combine technical expertise, customer engagement, technology transfer, and people leadership to ensure innovative therapies successfully move from development into GMP production. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Jul 31, 2026
Full time
MSAT Manager Permanent Darlington Up to 70,000 About the Role: We are seeking an MSAT Manager to lead technology transfer activities into GMP manufacturing within an advanced biopharmaceutical manufacturing environment. Reporting into the leadership team, this is a highly visible role responsible for bridging the gap between process development and GMP operations, ensuring manufacturing processes are successfully transferred, implemented, and executed within a regulated setting. This role combines technical leadership, people management, and customer engagement, making it ideal for someone who understands both clinical-stage bioprocessing and the practical realities of GMP manufacturing. You'll work closely with Development, Manufacturing, QA, QC, Bioengineering, Procurement, and external customers to ensure successful technology transfer and operational delivery. What You'll Be Responsible For: Technology Transfer & MSAT Leadership Lead the transfer of development processes into GMP manufacturing facilities Act as the primary technical point of contact for customers throughout technology transfer projects Ensure new processes are robust, scalable, and suitable for GMP manufacture Coordinate activities across Process Development, Manufacturing, QA, QC, Bioengineering, and external stakeholders to ensure successful implementation GMP Manufacturing Support Manage the day-to-day delivery of manufacturing support and preparation activities Ensure production activities are executed safely, compliantly, and to schedule Support the introduction of new products and processes into manufacturing operations Lead deviation investigations, impact assessments, CAPAs, and technical reviews associated with transferred processes People Leadership Lead a small operational team, including GMP operators and manufacturing support personnel Set objectives, manage performance, and support development of team members Ensure appropriate training, competency, and resource planning to support manufacturing activities Foster a culture of collaboration, accountability, and continuous improvement Cross-Functional Project Leadership Lead complex multidisciplinary projects involving technical, operational, and quality functions Coordinate delivery across multiple stakeholders and competing priorities Support strategic resource, capacity, and equipment planning Ensure projects are delivered on time, to budget, and to required quality standards Customer & Business Engagement Work directly with customers to support process transfer and manufacturing readiness Contribute technical expertise to business development activities and proposal development Support future work-winning activities through technical input and customer engagement Build strong relationships internally and externally to support successful project delivery About You You are an experienced bioprocessing or manufacturing professional who enjoys working across multiple functions and taking ownership of complex technical programmes. You'll bring: Significant experience within bioprocessing, biologics manufacturing, or MSAT environments Strong understanding of GMP manufacturing and quality systems Experience transferring development processes into clinical or GMP manufacturing environments Knowledge of upstream, downstream, and analytical bioprocessing activities Experience leading technical projects and coordinating cross-functional teams Strong problem-solving capability and the confidence to make decisions in complex environments Excellent stakeholder management and customer-facing skills Highly desirable: Clinical-stage manufacturing experience MSAT, process transfer, or process validation experience Experience managing GMP operators or production teams Knowledge of biologics manufacturing and CMC principles Experience within mRNA, RNA therapeutics, or advanced biologics environments Project management experience Why Join Us? Opportunity to play a pivotal role in the transfer of innovative products into GMP manufacture Lead technically complex, customer-facing projects Combine scientific, operational, and leadership responsibilities Be part of a growing manufacturing organisation supporting cutting-edge therapies Competitive salary package of up to 70,000 Location & Working Pattern Based in Darlington Full-time permanent position Primarily site-based due to manufacturing and operational activities Flexible working arrangements available around core business requirements The Opportunity This is an outstanding opportunity for an experienced GMP or bioprocessing professional to step into a role that sits at the heart of manufacturing delivery. You'll combine technical expertise, customer engagement, technology transfer, and people leadership to ensure innovative therapies successfully move from development into GMP production. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Clinic Manager / Practice Manager Location: London / North West London £55,000 - £60,000 Purosearch are working with a leading health clinic in London to recruit an experienced Practice Manager / Clinic Manager to lead the day-to-day operations a specialist women's health clinic. This is a key leadership role responsible for ensuring exceptional patient experience, operational excellence, regulatory compliance, and commercial performance. Working closely with the Medical Director and multidisciplinary clinical teams, you will oversee all non-clinical operations, ensuring our patients receive a seamless, compassionate, and high-quality service throughout their health journey. As Clinic Manager, you will be responsible for: Operational Leadership Oversee the daily operational management of the clinic. Ensure efficient scheduling, patient flow, and coordination across all departments. Manage staffing rotas, clinic capacity, and operational continuity. Identify and resolve operational challenges to maintain excellent service delivery. Patient Experience Deliver an outstanding patient-centred experience throughout the fertility journey. Monitor patient satisfaction and implement service improvements. Manage complaints professionally and ensure effective service recovery. Promote a culture of empathy, professionalism, and exceptional customer care. Financial & Commercial Performance Support delivery of the clinic's financial and operational targets. Monitor clinic activity, treatment starts, appointment utilisation, and revenue performance. Work with Finance to support budgeting and minimise revenue leakage. Oversee billing processes, cancellations, and refunds. Leadership & People Management Lead and develop operational and administrative teams. Recruit, coach, and manage staff performance in partnership with HR. Ensure compliance with mandatory training and competency requirements. Foster a positive, engaged, and high-performing team culture. Marketing & Business Development Oversee clinic marketing activities to support sustainable growth. Monitor enquiry levels, lead conversion, and marketing effectiveness. Support patient acquisition initiatives, events, and referrer engagement. Quality & Compliance Ensure compliance with HFEA regulations, CQC standards, clinic policies, and quality management systems. Support audits, inspections, incident management, and continuous quality improvement. Maintain operational readiness for regulatory inspections. Reporting & Governance Produce weekly KPI reports and monthly operational reports. Monitor performance dashboards and identify improvement opportunities. Maintain accurate operational records and reporting. About You We're looking for a confident, organised, and commercially aware healthcare manager who enjoys leading teams and delivering exceptional service. Essential Degree in Healthcare Administration, Business Management, Nursing, Life Sciences, or a related discipline. At least 5 years' experience in healthcare clinical management or practice management. Experience managing multidisciplinary teams and supervising staff. Strong knowledge of healthcare quality management and regulatory compliance. Excellent communication, leadership, and organisational skills. Financial awareness and strong problem-solving ability. For more information or to apply please call Steph at Puro (phone number removed)
Jul 31, 2026
Full time
Clinic Manager / Practice Manager Location: London / North West London £55,000 - £60,000 Purosearch are working with a leading health clinic in London to recruit an experienced Practice Manager / Clinic Manager to lead the day-to-day operations a specialist women's health clinic. This is a key leadership role responsible for ensuring exceptional patient experience, operational excellence, regulatory compliance, and commercial performance. Working closely with the Medical Director and multidisciplinary clinical teams, you will oversee all non-clinical operations, ensuring our patients receive a seamless, compassionate, and high-quality service throughout their health journey. As Clinic Manager, you will be responsible for: Operational Leadership Oversee the daily operational management of the clinic. Ensure efficient scheduling, patient flow, and coordination across all departments. Manage staffing rotas, clinic capacity, and operational continuity. Identify and resolve operational challenges to maintain excellent service delivery. Patient Experience Deliver an outstanding patient-centred experience throughout the fertility journey. Monitor patient satisfaction and implement service improvements. Manage complaints professionally and ensure effective service recovery. Promote a culture of empathy, professionalism, and exceptional customer care. Financial & Commercial Performance Support delivery of the clinic's financial and operational targets. Monitor clinic activity, treatment starts, appointment utilisation, and revenue performance. Work with Finance to support budgeting and minimise revenue leakage. Oversee billing processes, cancellations, and refunds. Leadership & People Management Lead and develop operational and administrative teams. Recruit, coach, and manage staff performance in partnership with HR. Ensure compliance with mandatory training and competency requirements. Foster a positive, engaged, and high-performing team culture. Marketing & Business Development Oversee clinic marketing activities to support sustainable growth. Monitor enquiry levels, lead conversion, and marketing effectiveness. Support patient acquisition initiatives, events, and referrer engagement. Quality & Compliance Ensure compliance with HFEA regulations, CQC standards, clinic policies, and quality management systems. Support audits, inspections, incident management, and continuous quality improvement. Maintain operational readiness for regulatory inspections. Reporting & Governance Produce weekly KPI reports and monthly operational reports. Monitor performance dashboards and identify improvement opportunities. Maintain accurate operational records and reporting. About You We're looking for a confident, organised, and commercially aware healthcare manager who enjoys leading teams and delivering exceptional service. Essential Degree in Healthcare Administration, Business Management, Nursing, Life Sciences, or a related discipline. At least 5 years' experience in healthcare clinical management or practice management. Experience managing multidisciplinary teams and supervising staff. Strong knowledge of healthcare quality management and regulatory compliance. Excellent communication, leadership, and organisational skills. Financial awareness and strong problem-solving ability. For more information or to apply please call Steph at Puro (phone number removed)
We are seeking a highly motivated and results-driven Associate Territory Manager to join our sales team within a global medical device company. In this role, you will be instrumental in driving patient acquisition and market share growth for our innovative glucose monitoring systems and digital ecosystem across the South East and London region. Responsibilities: Develop and execute strategic account plans to promote our product portfolio to healthcare professionals, including consultants, DSNs, and clinical leads. Build effective partnerships with NHS Trusts and health boards, ensuring our solutions are integrated into local guidelines and patient pathways. Educate physicians, nurses, and patients on the interpretation of reporting suites to establish our system as the standard of care. Identify and capitalise on opportunities to upgrade patient cohorts, ensuring strong and sustainable sales growth. Analyse sales data to maximise territory effectiveness and maintain market intelligence. Qualifications: Demonstrated success in sales, negotiation, and high-impact presentations. Strong ability to influence stakeholders and work collaboratively within a regional team. Confident, outgoing, and professional demeanour. Role Details: Title: Associate Territory Manager - South East and London Contract Type: 12 month contract Pay Rate: up to 31,000 per annum Location: Field Based Hours: 37.5 per week (9am - 5pm) If you are ready to move into a new role as an Associate Territory Manager role then please don't hesitate to apply today. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Jul 30, 2026
Contractor
We are seeking a highly motivated and results-driven Associate Territory Manager to join our sales team within a global medical device company. In this role, you will be instrumental in driving patient acquisition and market share growth for our innovative glucose monitoring systems and digital ecosystem across the South East and London region. Responsibilities: Develop and execute strategic account plans to promote our product portfolio to healthcare professionals, including consultants, DSNs, and clinical leads. Build effective partnerships with NHS Trusts and health boards, ensuring our solutions are integrated into local guidelines and patient pathways. Educate physicians, nurses, and patients on the interpretation of reporting suites to establish our system as the standard of care. Identify and capitalise on opportunities to upgrade patient cohorts, ensuring strong and sustainable sales growth. Analyse sales data to maximise territory effectiveness and maintain market intelligence. Qualifications: Demonstrated success in sales, negotiation, and high-impact presentations. Strong ability to influence stakeholders and work collaboratively within a regional team. Confident, outgoing, and professional demeanour. Role Details: Title: Associate Territory Manager - South East and London Contract Type: 12 month contract Pay Rate: up to 31,000 per annum Location: Field Based Hours: 37.5 per week (9am - 5pm) If you are ready to move into a new role as an Associate Territory Manager role then please don't hesitate to apply today. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Assistant Project Manager 35000 - 40000 + Benefits An excellent opportunity has arisen for an ambitious Assistant Project Manager to join a growing and highly regarded project management consultancy delivering a diverse portfolio of construction projects across Yorkshire and the wider North of England. Working with a strong pipeline of work across the healthcare sector, this role will provide the opportunity to support the delivery of complex and high-quality projects within hospitals, clinical environments and wider healthcare estates. You will work alongside experienced Project Managers and Directors, gaining valuable exposure across the full project lifecycle from inception through to completion. This is an ideal opportunity for an Assistant Project Manager looking to develop their career within a consultancy environment, working on projects that make a genuine difference to communities and end users. As an Assistant Project Manager, you will support the successful delivery of healthcare and public sector projects, working closely with clients, consultants, contractors and wider project teams. Key responsibilities will include: Supporting the delivery of healthcare construction projects through all stages of the project lifecycle. Assisting Senior Project Managers with project planning, coordination and reporting. Supporting the management of programmes, budgets, risks and project milestones. Attending client, consultant and contractor meetings, preparing actions and progress updates. Assisting with procurement processes, tender reviews and contract administration. Supporting change control, risk management and project governance procedures. Monitoring project performance against agreed time, cost and quality objectives. Maintaining accurate project documentation and reporting systems. Supporting stakeholder engagement across healthcare clients, design teams and delivery partners. Assisting with the successful handover and completion of projects within live operational environments. About You The successful candidate will ideally have: Experience supporting construction or property projects within a consultancy, contractor or client-side environment. Exposure to healthcare, education, public sector or complex refurbishment projects would be advantageous. A degree or relevant qualification in Project Management, Construction Management, Quantity Surveying, Building Surveying, Civil Engineering or a related discipline. Strong organisational skills with the ability to manage multiple priorities. Excellent communication skills with the confidence to engage with clients and project stakeholders. A proactive approach with a genuine desire to progress within project management. Good understanding of construction delivery processes, project controls and contract administration. Experience working on healthcare schemes including hospitals, clinical facilities, NHS estates or healthcare refurbishments. Knowledge of NEC and/or JCT forms of contract. Experience working within live environments where programme, safety and stakeholder management are critical. Working towards a professional qualification with APM, RICS, CIOB or ICE. Calibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business.
Jul 30, 2026
Full time
Assistant Project Manager 35000 - 40000 + Benefits An excellent opportunity has arisen for an ambitious Assistant Project Manager to join a growing and highly regarded project management consultancy delivering a diverse portfolio of construction projects across Yorkshire and the wider North of England. Working with a strong pipeline of work across the healthcare sector, this role will provide the opportunity to support the delivery of complex and high-quality projects within hospitals, clinical environments and wider healthcare estates. You will work alongside experienced Project Managers and Directors, gaining valuable exposure across the full project lifecycle from inception through to completion. This is an ideal opportunity for an Assistant Project Manager looking to develop their career within a consultancy environment, working on projects that make a genuine difference to communities and end users. As an Assistant Project Manager, you will support the successful delivery of healthcare and public sector projects, working closely with clients, consultants, contractors and wider project teams. Key responsibilities will include: Supporting the delivery of healthcare construction projects through all stages of the project lifecycle. Assisting Senior Project Managers with project planning, coordination and reporting. Supporting the management of programmes, budgets, risks and project milestones. Attending client, consultant and contractor meetings, preparing actions and progress updates. Assisting with procurement processes, tender reviews and contract administration. Supporting change control, risk management and project governance procedures. Monitoring project performance against agreed time, cost and quality objectives. Maintaining accurate project documentation and reporting systems. Supporting stakeholder engagement across healthcare clients, design teams and delivery partners. Assisting with the successful handover and completion of projects within live operational environments. About You The successful candidate will ideally have: Experience supporting construction or property projects within a consultancy, contractor or client-side environment. Exposure to healthcare, education, public sector or complex refurbishment projects would be advantageous. A degree or relevant qualification in Project Management, Construction Management, Quantity Surveying, Building Surveying, Civil Engineering or a related discipline. Strong organisational skills with the ability to manage multiple priorities. Excellent communication skills with the confidence to engage with clients and project stakeholders. A proactive approach with a genuine desire to progress within project management. Good understanding of construction delivery processes, project controls and contract administration. Experience working on healthcare schemes including hospitals, clinical facilities, NHS estates or healthcare refurbishments. Knowledge of NEC and/or JCT forms of contract. Experience working within live environments where programme, safety and stakeholder management are critical. Working towards a professional qualification with APM, RICS, CIOB or ICE. Calibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business.
hackajob is collaborating with Henry Schein One to connect them with exceptional professionals for this role. About Us At Henry Schein One UK, we are a tech company with a mission to redefine dental care, creating a future where personalised, AI-driven treatment and intelligent practice management come together to enhance patient care and build a thriving dental practice. We're innovators, relentless in our pursuit of customer success and constantly pushing the boundaries of the possible to create world-class SaaS products. Culture matters to us. Celebrated as one of the 'Sunday Times UK's Best Places to Work' companies, our culture as an inclusive and forward-thinking company means we are committed to creating an environment that values diversity and flexibility and promotes equal opportunities for everyone. What We Do Tech for good! Our SaaS product Dentally, solves real-world problems across three core areas. Clinical; AI powered diagnostics and note-taking, giving dentists an extra set of expert eyes on every x ray, further detecting subtle signs across conditions and boosting clinical accuracy in seconds. Practice Management - Automating everything, ensuring dental practices get admin done quicker! Payments, Workflows & Patient Management, 3rd Party Integration, Reporting and Staff Instant Messaging. Patient Experience - A digital-first experience that empowers patients to manage appointments, complete medical forms, and make payments - all from their own device. No more old-school phone calls and paper forms. Product Development Culture We are problem solvers, not ticket takers. We champion creative problem-solving and value autonomy, trust, and impactful outcomes over rigid processes. Delivering improvements rapidly, we engage in iterative 6-week cycles, addressing user needs and enabling technical innovation - balancing technical debt, bugs, and team growth. We are a continuous delivery focused group, shipping changes to production 200+ times per month. At our core is the customer. Every solution we deliver is crafted with customer success in mind, building relationships that go beyond transactions and ensuring that as team members, we all prioritise customer success in every aspect of our work. We build software that delivers value for our users and resist the urge to over-engineer our solutions. We let our users and the data tell us where we go next Our Tech & Tools Cloud, Platform, Monitoring: AWS; Redshift Serverless, ECS, DynamoDB, RDS Postgres ECS, Linux, Ansible, Packer New Relic, Insight Hub, Bugsnag Product Development: Ruby, Ruby on Rails, Ember.js, JavaScript NodeJS, TypeScript, Angular, TailwindCSS, Playwright, Rspec .NET 7, Blazor WebAssembly Puma, Sidekiq, PostgreSQL, Redis, GitHub Actions AI Tooling: Cursor, GitHub CoPilot, Amazon; SageMaker, Transcribe, Bedrock Your Impact You'll shape the team's technical excellence by driving sound architectural decisions, raising engineering standards, and ensuring our systems are resilient, scalable, and easy to evolve. Your influence will streamline development workflows, reduce friction, and create an environment where engineers can move quickly without compromising quality. You'll strengthen our operational readiness by improving incident playbooks, observability, and team preparedness. Through clear communication and structured planning, you'll enable predictable delivery, better alignment with stakeholders, and a culture of continuous improvement. Your leadership will directly improve reliability, developer experience, and long-term product stability. What You'll Do You will lead a team of around 4-6 software engineers, balancing hands-on technical leadership (about 40%, including coding and technical decisions) with people management, planning, and delivery execution. Working effectively with product managers, other engineers and business stakeholders on projects. Guide the team toward pragmatic architectural choices that balance scalability, security, cost, and simplicity. Establish and reinforce coding standards, patterns, and best practices through thoughtful code reviews and documentation. Identify workflow bottlenecks and drive improvements to tooling, automation, local environments, and CI/CD pipelines. Maintain clear, actionable incident playbooks and improve monitoring and alerting to reduce noise and increase confidence. Break down work into well scoped increments and support predictable delivery through strong planning and risk management. Champion reliability by ensuring services meet SLOs, have meaningful observability, and undergo effective post incident improvement. Automate manual or repetitive processes to increase engineering efficiency and reduce operational toil. Communicate technical decisions, risks, and trade-offs clearly to Product and cross functional partners. Ensure engineering governance controls, testing requirements, and stage gates are consistently followed. You will work in an AWS infrastructure stack, with access to the advantages of Henry Schein One's close AWS partnership. As a people leader you will: Lead and develop a high-performing team, motivating and inspiring your team to reach and exceed all set targets and KPIs Coach team members in best practices, fostering a culture of continuous development Ensure all team members have clear, up-to-date Individual Development Plans (IDPs), and receive regular performance reviews and meaningful 1:1 conversations to support growth, engagement, and accountability Maintain a trusting, collaborative environment, enabling the team to thrive Lead the recruitment efforts for your team, identifying and hiring top talent Promote an inclusive and diverse culture, in line with the Henry Schein One values What You'll Bring With You Strong experience in a software engineering team leadership role. Experience of working in a shared responsibility leadership environment (Engineering, Product, Design and Data), taking strong accountability for your discipline area. Full Stack / Backend: Background in highly scalable systems, preferably built in Ruby on Rails. Front End: Strong background in developing business system web applications, preferably with some experience of Ember. Building systems in the cloud, ideally on on the AWS stack. (Preferred) Experience of leveraging AI and LLM tooling and developing AI-powered customer-facing features. Ability to use data and anecdotal evidence to drive change. Ability to pivot as priorities and needs change without losing sight of long-term strategy. A curious mind: You want to explore the unknown and brave enough to disrupt your own ways of working, and able to bring that to you teams. Relentless focus on business and customer impact over raw technical output with an ability to thrive in a fast-paced environment. Diversity Diversity at Henry Schein One is all about you being you. Diversity and inclusion are integral to every aspect of our business, we push boundaries fuelled by a diverse set of voices and a desire to make a difference. We are proud to be an equal-opportunity employer. All qualified candidates are considered without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. We welcome everyone to our team; we foster creativity and ambition throughout our business. We're making a difference every day and you can too. Our Values Everyone at Henry Schein One is encouraged to live and demonstrate our core values: Community Each Person is as Important as the Next Open Communication Diversity & Inclusion Caring Corporate Citizenship Shared Success Career Ethics Recognise Creativity & Encourage it People are our Greatest Asset Our Hiring Process We've made our process as simple as possible whilst also allowing you to meet multiple members of the team, giving us valuable viewpoints on your experience. Everything is on Zoom and we aim to get you through our process in about 2 weeks. Intro call with a member of our Talent Team 1st stage interview with the hiring manager 2nd stage technical (Engineering) or case study (Product/Design) interview Senior level roles typically involve a 3rd stage with our leadership team We look forward to hearing from you :)
Jul 30, 2026
Full time
hackajob is collaborating with Henry Schein One to connect them with exceptional professionals for this role. About Us At Henry Schein One UK, we are a tech company with a mission to redefine dental care, creating a future where personalised, AI-driven treatment and intelligent practice management come together to enhance patient care and build a thriving dental practice. We're innovators, relentless in our pursuit of customer success and constantly pushing the boundaries of the possible to create world-class SaaS products. Culture matters to us. Celebrated as one of the 'Sunday Times UK's Best Places to Work' companies, our culture as an inclusive and forward-thinking company means we are committed to creating an environment that values diversity and flexibility and promotes equal opportunities for everyone. What We Do Tech for good! Our SaaS product Dentally, solves real-world problems across three core areas. Clinical; AI powered diagnostics and note-taking, giving dentists an extra set of expert eyes on every x ray, further detecting subtle signs across conditions and boosting clinical accuracy in seconds. Practice Management - Automating everything, ensuring dental practices get admin done quicker! Payments, Workflows & Patient Management, 3rd Party Integration, Reporting and Staff Instant Messaging. Patient Experience - A digital-first experience that empowers patients to manage appointments, complete medical forms, and make payments - all from their own device. No more old-school phone calls and paper forms. Product Development Culture We are problem solvers, not ticket takers. We champion creative problem-solving and value autonomy, trust, and impactful outcomes over rigid processes. Delivering improvements rapidly, we engage in iterative 6-week cycles, addressing user needs and enabling technical innovation - balancing technical debt, bugs, and team growth. We are a continuous delivery focused group, shipping changes to production 200+ times per month. At our core is the customer. Every solution we deliver is crafted with customer success in mind, building relationships that go beyond transactions and ensuring that as team members, we all prioritise customer success in every aspect of our work. We build software that delivers value for our users and resist the urge to over-engineer our solutions. We let our users and the data tell us where we go next Our Tech & Tools Cloud, Platform, Monitoring: AWS; Redshift Serverless, ECS, DynamoDB, RDS Postgres ECS, Linux, Ansible, Packer New Relic, Insight Hub, Bugsnag Product Development: Ruby, Ruby on Rails, Ember.js, JavaScript NodeJS, TypeScript, Angular, TailwindCSS, Playwright, Rspec .NET 7, Blazor WebAssembly Puma, Sidekiq, PostgreSQL, Redis, GitHub Actions AI Tooling: Cursor, GitHub CoPilot, Amazon; SageMaker, Transcribe, Bedrock Your Impact You'll shape the team's technical excellence by driving sound architectural decisions, raising engineering standards, and ensuring our systems are resilient, scalable, and easy to evolve. Your influence will streamline development workflows, reduce friction, and create an environment where engineers can move quickly without compromising quality. You'll strengthen our operational readiness by improving incident playbooks, observability, and team preparedness. Through clear communication and structured planning, you'll enable predictable delivery, better alignment with stakeholders, and a culture of continuous improvement. Your leadership will directly improve reliability, developer experience, and long-term product stability. What You'll Do You will lead a team of around 4-6 software engineers, balancing hands-on technical leadership (about 40%, including coding and technical decisions) with people management, planning, and delivery execution. Working effectively with product managers, other engineers and business stakeholders on projects. Guide the team toward pragmatic architectural choices that balance scalability, security, cost, and simplicity. Establish and reinforce coding standards, patterns, and best practices through thoughtful code reviews and documentation. Identify workflow bottlenecks and drive improvements to tooling, automation, local environments, and CI/CD pipelines. Maintain clear, actionable incident playbooks and improve monitoring and alerting to reduce noise and increase confidence. Break down work into well scoped increments and support predictable delivery through strong planning and risk management. Champion reliability by ensuring services meet SLOs, have meaningful observability, and undergo effective post incident improvement. Automate manual or repetitive processes to increase engineering efficiency and reduce operational toil. Communicate technical decisions, risks, and trade-offs clearly to Product and cross functional partners. Ensure engineering governance controls, testing requirements, and stage gates are consistently followed. You will work in an AWS infrastructure stack, with access to the advantages of Henry Schein One's close AWS partnership. As a people leader you will: Lead and develop a high-performing team, motivating and inspiring your team to reach and exceed all set targets and KPIs Coach team members in best practices, fostering a culture of continuous development Ensure all team members have clear, up-to-date Individual Development Plans (IDPs), and receive regular performance reviews and meaningful 1:1 conversations to support growth, engagement, and accountability Maintain a trusting, collaborative environment, enabling the team to thrive Lead the recruitment efforts for your team, identifying and hiring top talent Promote an inclusive and diverse culture, in line with the Henry Schein One values What You'll Bring With You Strong experience in a software engineering team leadership role. Experience of working in a shared responsibility leadership environment (Engineering, Product, Design and Data), taking strong accountability for your discipline area. Full Stack / Backend: Background in highly scalable systems, preferably built in Ruby on Rails. Front End: Strong background in developing business system web applications, preferably with some experience of Ember. Building systems in the cloud, ideally on on the AWS stack. (Preferred) Experience of leveraging AI and LLM tooling and developing AI-powered customer-facing features. Ability to use data and anecdotal evidence to drive change. Ability to pivot as priorities and needs change without losing sight of long-term strategy. A curious mind: You want to explore the unknown and brave enough to disrupt your own ways of working, and able to bring that to you teams. Relentless focus on business and customer impact over raw technical output with an ability to thrive in a fast-paced environment. Diversity Diversity at Henry Schein One is all about you being you. Diversity and inclusion are integral to every aspect of our business, we push boundaries fuelled by a diverse set of voices and a desire to make a difference. We are proud to be an equal-opportunity employer. All qualified candidates are considered without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. We welcome everyone to our team; we foster creativity and ambition throughout our business. We're making a difference every day and you can too. Our Values Everyone at Henry Schein One is encouraged to live and demonstrate our core values: Community Each Person is as Important as the Next Open Communication Diversity & Inclusion Caring Corporate Citizenship Shared Success Career Ethics Recognise Creativity & Encourage it People are our Greatest Asset Our Hiring Process We've made our process as simple as possible whilst also allowing you to meet multiple members of the team, giving us valuable viewpoints on your experience. Everything is on Zoom and we aim to get you through our process in about 2 weeks. Intro call with a member of our Talent Team 1st stage interview with the hiring manager 2nd stage technical (Engineering) or case study (Product/Design) interview Senior level roles typically involve a 3rd stage with our leadership team We look forward to hearing from you :)
About the Role We are seeking a highly organised and professional Occupational Health Administrator to join our Occupational Health and Wellbeing Team. This is a key administrative role, providing efficient support to Occupational Health Advisors, clinicians, university staff, and external stakeholders. The successful candidate will play a vital role in ensuring the smooth coordination of occupational health services, supporting employee wellbeing initiatives, and maintaining accurate and confidential records in line with GDPR and occupational health standards. Key Responsibilities Provide comprehensive administrative support to the Occupational Health team. Coordinate and schedule occupational health appointments, health surveillance activities, and wellbeing assessments. Manage referrals from managers and HR teams, ensuring timely processing and communication. Maintain confidential employee health records and databases accurately and securely. Prepare correspondence, reports, clinical documentation, and meeting notes as required. Act as the first point of contact for occupational health enquiries from staff, managers, and external providers. Liaise with HR, departmental administrators, and medical professionals to support case management processes. Monitor inboxes and respond to enquiries in a professional and timely manner. Process invoices, purchase orders, and other departmental administrative tasks. Ensure compliance with GDPR, data protection legislation, and university policies. Produce management information and reports relating to service activity and performance. Person Specification Previous experience in an administrative or coordination role. Excellent organisational skills with the ability to manage multiple priorities simultaneously. Strong attention to detail and accuracy. Experience maintaining confidential and sensitive information. Proficient in Microsoft Office applications, including Word, Excel, Outlook, and Teams. Excellent communication and interpersonal skills. Ability to work independently and as part of a wider team. Strong customer service skills and a professional approach. Desirable Requirements Previous experience in Occupational Health Knowledge of occupational health processes and terminology. Experience using case management or clinical database systems. Understanding of GDPR and information governance requirements. Experience supporting wellbeing or employee assistance initiatives. What We Offer Generous annual leave entitlement plus bank holidays Flexible and hybrid working opportunities. Full-time role Min 1 year contract Key Competencies Organisation and planning Confidentiality and discretion Customer focus Attention to detail Teamwork and collaboration Problem-solving Communication skills Adaptability and flexibility Apply Today This is an excellent opportunity to join a supportive environment where you can contribute to the wellbeing of staff and help deliver an outstanding Occupational Health service. Candidates with strong administrative experience from healthcare, HR, university, or professional service environments are encouraged to apply. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 29, 2026
Contractor
About the Role We are seeking a highly organised and professional Occupational Health Administrator to join our Occupational Health and Wellbeing Team. This is a key administrative role, providing efficient support to Occupational Health Advisors, clinicians, university staff, and external stakeholders. The successful candidate will play a vital role in ensuring the smooth coordination of occupational health services, supporting employee wellbeing initiatives, and maintaining accurate and confidential records in line with GDPR and occupational health standards. Key Responsibilities Provide comprehensive administrative support to the Occupational Health team. Coordinate and schedule occupational health appointments, health surveillance activities, and wellbeing assessments. Manage referrals from managers and HR teams, ensuring timely processing and communication. Maintain confidential employee health records and databases accurately and securely. Prepare correspondence, reports, clinical documentation, and meeting notes as required. Act as the first point of contact for occupational health enquiries from staff, managers, and external providers. Liaise with HR, departmental administrators, and medical professionals to support case management processes. Monitor inboxes and respond to enquiries in a professional and timely manner. Process invoices, purchase orders, and other departmental administrative tasks. Ensure compliance with GDPR, data protection legislation, and university policies. Produce management information and reports relating to service activity and performance. Person Specification Previous experience in an administrative or coordination role. Excellent organisational skills with the ability to manage multiple priorities simultaneously. Strong attention to detail and accuracy. Experience maintaining confidential and sensitive information. Proficient in Microsoft Office applications, including Word, Excel, Outlook, and Teams. Excellent communication and interpersonal skills. Ability to work independently and as part of a wider team. Strong customer service skills and a professional approach. Desirable Requirements Previous experience in Occupational Health Knowledge of occupational health processes and terminology. Experience using case management or clinical database systems. Understanding of GDPR and information governance requirements. Experience supporting wellbeing or employee assistance initiatives. What We Offer Generous annual leave entitlement plus bank holidays Flexible and hybrid working opportunities. Full-time role Min 1 year contract Key Competencies Organisation and planning Confidentiality and discretion Customer focus Attention to detail Teamwork and collaboration Problem-solving Communication skills Adaptability and flexibility Apply Today This is an excellent opportunity to join a supportive environment where you can contribute to the wellbeing of staff and help deliver an outstanding Occupational Health service. Candidates with strong administrative experience from healthcare, HR, university, or professional service environments are encouraged to apply. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
This is a field-based position requiring up to 80% travel. The role includes evening work, occasional weekends, and physical installation activities involving ladders, cable routing, and equipment mounting. Vision RT is a fast-growing MedTech company transforming radiation therapy for cancer patients by helping make treatment more accurate, effective, and comfortable. The company is the inventor of, and market leader in, Surface Guided Radiation Therapy (SGRT), an advanced technology that uses 3D camera systems to track patient surface data and provide guidance throughout the radiotherapy treatment workflow. Vision RT s SGRT solutions are used in 24 of the 25 Best Hospitals for Cancer, as ranked by U.S. News & World Report. Recognised as one of Britain s fastest-growing private technology companies, Vision RT was featured in the 2025 Sunday Times 100 Tech list and is a recipient of the 2026 King s Award for Enterprise, its fifth award in 10 years. With approximately 300 employees worldwide and offices in the UK, Poland, and the USA, Vision RT operates independently as part of William Demant Invest A/S, one of the world's largest healthcare investment companies. Employees benefit from the stability and global reach of a large organisation while enjoying the innovation and agility of a growing technology business. Vision RT is a company with strong values, a meaningful mission, and an exciting future. It is a rewarding place to build a career and make a real impact on patient care. About the Role We have an exciting opportunity for a proactive and customer-focused Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for installing, maintaining, and supporting Vision RT solutions across the Midlands/ Birmingham region. You will provide both remote and on-site technical support to customers, ensuring systems are operating effectively and delivering an exceptional customer experience. This role requires extensive travel throughout the assigned territory, with occasional support for other regions as required to provide business continuity and customer coverage. Key Responsibilities Install, configure, commission, support, and maintain the Vision RT product portfolio at customer sites. Conduct site surveys to assess installation requirements and ensure readiness for system deployment. Deliver remote and on-site technical support, diagnosing and resolving software, hardware, operating system, and connectivity issues. Perform preventative maintenance, system upgrades, software updates, and product enhancements to maximise system performance and reliability. Configure and troubleshoot Microsoft Windows-based systems and associated devices. Troubleshoot network connectivity and communication issues, working closely with customer IT teams to resolve technical challenges. Maintain accurate service documentation, installation records, maintenance reports, and customer activity logs. Build strong relationships with customers by providing a professional, responsive, and customer-focused service experience. Travel throughout the assigned region to support installations, maintenance activities, training, and customer requests, with occasional travel to other regions as required. Perform physical installation activities including mounting wall monitors, routing communication cables over distances of up to 50 metres, and installing equipment in accordance with safety and quality standards. Work safely on ladders and alongside third-party contractors in active construction, hospital, and clinical environments while adhering to PPE and site safety requirements. Participate in work activities outside normal business hours, including evenings and occasional weekends, where required. Travel to customer sites at short notice when business or customer needs demand. Essential Skills & Experience Strong working knowledge of Microsoft Windows operating systems, including Windows configuration and system settings, Device Manager and hardware management, Disk and storage management, BIOS and firmware configuration, Windows services and security settings, Event Viewer and system troubleshooting tools Experience diagnosing and resolving software, operating system, and hardware issues within a customer-facing environment. Good understanding of networking fundamentals, including IP addressing and network configuration, VLANs, DNS, DHCP, firewalls, and network security principles, Common network protocols and ports, Windows networking tools and command-line troubleshooting utilities Experience troubleshooting network connectivity issues using tools such as ping, tracert, ipconfig, and remote support applications. Understanding of cybersecurity best practices, endpoint protection, system hardening, and customer IT security requirements. Solid PC hardware knowledge, including Component identification and replacement, Peripheral device configuration and troubleshooting, Hardware connectivity and performance considerations Experience delivering remote and on-site technical support. Strong problem-solving and fault-finding skills with a methodical and analytical approach. Excellent communication and interpersonal skills with a strong customer-service focus. Ability to work independently and effectively manage priorities across multiple customer locations. Ability to interpret technical documentation and follow established installation, maintenance, and service procedures. Proactive, results-oriented, and committed to delivering a high level of customer satisfaction. Desirable Skills & Experience Experience supporting Microsoft Windows Server environments. Basic understanding of SQL databases and database connectivity. Familiarity with RAID technologies and storage systems. Experience working within healthcare technology, medical devices, radiotherapy, medical imaging, or other regulated technical environments. Relevant technical certifications such as CompTIA A+, Microsoft certifications, or equivalent industry-recognised qualifications.
Jul 29, 2026
Full time
This is a field-based position requiring up to 80% travel. The role includes evening work, occasional weekends, and physical installation activities involving ladders, cable routing, and equipment mounting. Vision RT is a fast-growing MedTech company transforming radiation therapy for cancer patients by helping make treatment more accurate, effective, and comfortable. The company is the inventor of, and market leader in, Surface Guided Radiation Therapy (SGRT), an advanced technology that uses 3D camera systems to track patient surface data and provide guidance throughout the radiotherapy treatment workflow. Vision RT s SGRT solutions are used in 24 of the 25 Best Hospitals for Cancer, as ranked by U.S. News & World Report. Recognised as one of Britain s fastest-growing private technology companies, Vision RT was featured in the 2025 Sunday Times 100 Tech list and is a recipient of the 2026 King s Award for Enterprise, its fifth award in 10 years. With approximately 300 employees worldwide and offices in the UK, Poland, and the USA, Vision RT operates independently as part of William Demant Invest A/S, one of the world's largest healthcare investment companies. Employees benefit from the stability and global reach of a large organisation while enjoying the innovation and agility of a growing technology business. Vision RT is a company with strong values, a meaningful mission, and an exciting future. It is a rewarding place to build a career and make a real impact on patient care. About the Role We have an exciting opportunity for a proactive and customer-focused Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for installing, maintaining, and supporting Vision RT solutions across the Midlands/ Birmingham region. You will provide both remote and on-site technical support to customers, ensuring systems are operating effectively and delivering an exceptional customer experience. This role requires extensive travel throughout the assigned territory, with occasional support for other regions as required to provide business continuity and customer coverage. Key Responsibilities Install, configure, commission, support, and maintain the Vision RT product portfolio at customer sites. Conduct site surveys to assess installation requirements and ensure readiness for system deployment. Deliver remote and on-site technical support, diagnosing and resolving software, hardware, operating system, and connectivity issues. Perform preventative maintenance, system upgrades, software updates, and product enhancements to maximise system performance and reliability. Configure and troubleshoot Microsoft Windows-based systems and associated devices. Troubleshoot network connectivity and communication issues, working closely with customer IT teams to resolve technical challenges. Maintain accurate service documentation, installation records, maintenance reports, and customer activity logs. Build strong relationships with customers by providing a professional, responsive, and customer-focused service experience. Travel throughout the assigned region to support installations, maintenance activities, training, and customer requests, with occasional travel to other regions as required. Perform physical installation activities including mounting wall monitors, routing communication cables over distances of up to 50 metres, and installing equipment in accordance with safety and quality standards. Work safely on ladders and alongside third-party contractors in active construction, hospital, and clinical environments while adhering to PPE and site safety requirements. Participate in work activities outside normal business hours, including evenings and occasional weekends, where required. Travel to customer sites at short notice when business or customer needs demand. Essential Skills & Experience Strong working knowledge of Microsoft Windows operating systems, including Windows configuration and system settings, Device Manager and hardware management, Disk and storage management, BIOS and firmware configuration, Windows services and security settings, Event Viewer and system troubleshooting tools Experience diagnosing and resolving software, operating system, and hardware issues within a customer-facing environment. Good understanding of networking fundamentals, including IP addressing and network configuration, VLANs, DNS, DHCP, firewalls, and network security principles, Common network protocols and ports, Windows networking tools and command-line troubleshooting utilities Experience troubleshooting network connectivity issues using tools such as ping, tracert, ipconfig, and remote support applications. Understanding of cybersecurity best practices, endpoint protection, system hardening, and customer IT security requirements. Solid PC hardware knowledge, including Component identification and replacement, Peripheral device configuration and troubleshooting, Hardware connectivity and performance considerations Experience delivering remote and on-site technical support. Strong problem-solving and fault-finding skills with a methodical and analytical approach. Excellent communication and interpersonal skills with a strong customer-service focus. Ability to work independently and effectively manage priorities across multiple customer locations. Ability to interpret technical documentation and follow established installation, maintenance, and service procedures. Proactive, results-oriented, and committed to delivering a high level of customer satisfaction. Desirable Skills & Experience Experience supporting Microsoft Windows Server environments. Basic understanding of SQL databases and database connectivity. Familiarity with RAID technologies and storage systems. Experience working within healthcare technology, medical devices, radiotherapy, medical imaging, or other regulated technical environments. Relevant technical certifications such as CompTIA A+, Microsoft certifications, or equivalent industry-recognised qualifications.
Our client is seeking an experienced Operations Manager to lead a busy healthcare customer service team , ensuring the smooth delivery of patient-centred services, an outstanding patient and customer experience, and operational excellence. This role combines people leadership, process improvement, stakeholder management, and day-to-day operational oversight within a fast-paced healthcare environment, supporting both clinical professionals and patients. Key Responsibilities: Lead, motivate and develop a high-performing healthcare customer service team. Oversee daily healthcare operations, ensuring services are delivered efficiently, compliantly, and to the highest standards of patient care and service. Manage resource planning, team schedules, and workload distribution to support effective service delivery and patient outcomes. Build strong relationships with clinical professionals, healthcare practitioners, external partners, and key stakeholders. Drive continuous service improvements through patient and stakeholder feedback, performance monitoring, and process optimisation. Ensure accurate patient record management and compliance with healthcare regulations, policies, procedures, and data protection requirements. Support the onboarding of new healthcare professionals and operational growth initiatives. Maintain high levels of patient and customer satisfaction through exceptional service delivery and efficient administrative processes. Monitor operational performance, identifying opportunities to improve efficiency, patient experience, and service quality. Contribute to business performance by supporting productivity, utilisation, capacity planning, and operational targets within a healthcare setting. Experience and Skills Requirements Previous experience in an Operations Manager, Office Manager, Practice Manager, or Senior Administration leadership role. Demonstrable experience within a healthcare, medical, clinical, or regulated environment. Proven experience leading, developing, and managing teams. Strong organisational and planning skills with the ability to manage multiple priorities within a fast-paced healthcare setting. Excellent communication and stakeholder management skills, with the ability to work effectively alongside clinical and non-clinical teams. Strong IT literacy, including Microsoft Office applications and experience of healthcare management systems or patient databases. A proactive, solutions-focused approach with excellent attention to detail. Experience driving operational improvements, service excellence, and patient-centred outcomes. Advantageous Experience within private healthcare, professional services, or another highly regulated environment. Knowledge of healthcare compliance requirements, patient pathways, and healthcare service delivery best practice. Experience managing operational change, transformation projects, and process improvement initiatives. Leadership or management qualifications. Experience monitoring KPIs, patient satisfaction metrics, and service performance measures. If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
Jul 29, 2026
Full time
Our client is seeking an experienced Operations Manager to lead a busy healthcare customer service team , ensuring the smooth delivery of patient-centred services, an outstanding patient and customer experience, and operational excellence. This role combines people leadership, process improvement, stakeholder management, and day-to-day operational oversight within a fast-paced healthcare environment, supporting both clinical professionals and patients. Key Responsibilities: Lead, motivate and develop a high-performing healthcare customer service team. Oversee daily healthcare operations, ensuring services are delivered efficiently, compliantly, and to the highest standards of patient care and service. Manage resource planning, team schedules, and workload distribution to support effective service delivery and patient outcomes. Build strong relationships with clinical professionals, healthcare practitioners, external partners, and key stakeholders. Drive continuous service improvements through patient and stakeholder feedback, performance monitoring, and process optimisation. Ensure accurate patient record management and compliance with healthcare regulations, policies, procedures, and data protection requirements. Support the onboarding of new healthcare professionals and operational growth initiatives. Maintain high levels of patient and customer satisfaction through exceptional service delivery and efficient administrative processes. Monitor operational performance, identifying opportunities to improve efficiency, patient experience, and service quality. Contribute to business performance by supporting productivity, utilisation, capacity planning, and operational targets within a healthcare setting. Experience and Skills Requirements Previous experience in an Operations Manager, Office Manager, Practice Manager, or Senior Administration leadership role. Demonstrable experience within a healthcare, medical, clinical, or regulated environment. Proven experience leading, developing, and managing teams. Strong organisational and planning skills with the ability to manage multiple priorities within a fast-paced healthcare setting. Excellent communication and stakeholder management skills, with the ability to work effectively alongside clinical and non-clinical teams. Strong IT literacy, including Microsoft Office applications and experience of healthcare management systems or patient databases. A proactive, solutions-focused approach with excellent attention to detail. Experience driving operational improvements, service excellence, and patient-centred outcomes. Advantageous Experience within private healthcare, professional services, or another highly regulated environment. Knowledge of healthcare compliance requirements, patient pathways, and healthcare service delivery best practice. Experience managing operational change, transformation projects, and process improvement initiatives. Leadership or management qualifications. Experience monitoring KPIs, patient satisfaction metrics, and service performance measures. If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Modern Slavery Safehouse Advocate Location: West Midlands (frequent travel required, including Croydon and Solihull) Salary: 25,287.91 - 27,993.18 (dependent on experience) Hours: 37.5 hours per week, Monday-Friday 9am-5pm Contract: Full-time Reporting to: Safehouse Manager Working Pattern: Site-based (not eligible for hybrid working) Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 - the post holder must be female MUST HAVE OWN VEHICLE About the Organisation We are a specialist charity providing trauma-informed support to women, men and children affected by violence, abuse, exploitation and trafficking. Our services support victims to achieve safety, stability and long-term recovery. Our Modern Slavery Support Service delivers safehouse accommodation and community-based support to adult victims of modern slavery and human trafficking (male and female victims, including those with children). We work within the Home Office national contracting arrangements to support individuals who have accessed the National Referral Mechanism (NRM), ensuring they receive safe accommodation, financial and practical assistance, and coordinated multi-agency support while awaiting decisions. The Role The Modern Slavery Safehouse Advocate plays a vital frontline role supporting potential victims of modern slavery and international human trafficking through their recovery and reflection period. You will provide trauma-informed, person-centred support to meet clients' physical, psychological and social needs, ensuring they can access their rights and entitlements under ECAT (European Convention on Action Against Trafficking). This is a challenging yet highly rewarding role requiring resilience, professionalism and the ability to manage complex casework within a fast-paced safehouse environment. Key Responsibilities Casework & Advocacy Deliver regular emotional and practical support to victims, promoting safety, independence and reducing risk of re-trafficking Complete timely and robust risk and needs assessments Develop and review journey plans and support plans Support clients to understand the National Referral Mechanism (NRM) process and advocate while they await conclusive grounds decisions Provide information regarding rights and entitlements under ECAT Address complex and multiple needs including exploitation, trauma, mental health, substance misuse and safeguarding concerns Work to contractual KPIs and required timescales Accommodation & Safehouse Duties Complete safehouse inductions, move-ins and move-ons Provide welcome packs and initial subsistence Support residents to understand and adhere to licence agreements and house rules Maintain health & safety, fire safety and building security standards Manage relationships between residents and respond to conflict appropriately Liaise with maintenance and facilities teams where required Partnership & Multi-Agency Working Refer and support clients to access specialist services (health, mental health, substance misuse, domestic abuse services and others) Attend and contribute to multi-agency meetings Build strong collaborative relationships with partner agencies Maintain accurate, confidential case management records About You Essential Educated to Level 3 (or equivalent experience) Experience working within a needs-led service undertaking risk and needs assessments Experience supporting vulnerable adults and/or children Experience managing complex casework and crisis intervention Experience working in supported accommodation, homelessness or destitution settings Knowledge of modern slavery and trafficking indicators and support systems in the UK Understanding of safeguarding legislation and best practice Strong organisational and communication skills Ability to manage a caseload and meet deadlines Confident using Microsoft Office and case management systems Full UK driving licence with access to a vehicle Eligible to work in the UK Desirable Experience working within formal contract frameworks with KPIs Knowledge of immigration systems and access to public funds Understanding of trauma-informed approaches and motivational interviewing Knowledge of the Violence Against Women and Girls strategy Benefits 25 days annual leave (pro rata) plus bank holidays 1 wellbeing day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Mileage allowance Time off in lieu (TOIL) for overtime Employee Assistance Programme Access to group clinical supervision (BACP-trained counsellor) Training and development opportunities Bi-annual staff away days Regular internal staff newsletter Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jul 28, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Modern Slavery Safehouse Advocate Location: West Midlands (frequent travel required, including Croydon and Solihull) Salary: 25,287.91 - 27,993.18 (dependent on experience) Hours: 37.5 hours per week, Monday-Friday 9am-5pm Contract: Full-time Reporting to: Safehouse Manager Working Pattern: Site-based (not eligible for hybrid working) Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 - the post holder must be female MUST HAVE OWN VEHICLE About the Organisation We are a specialist charity providing trauma-informed support to women, men and children affected by violence, abuse, exploitation and trafficking. Our services support victims to achieve safety, stability and long-term recovery. Our Modern Slavery Support Service delivers safehouse accommodation and community-based support to adult victims of modern slavery and human trafficking (male and female victims, including those with children). We work within the Home Office national contracting arrangements to support individuals who have accessed the National Referral Mechanism (NRM), ensuring they receive safe accommodation, financial and practical assistance, and coordinated multi-agency support while awaiting decisions. The Role The Modern Slavery Safehouse Advocate plays a vital frontline role supporting potential victims of modern slavery and international human trafficking through their recovery and reflection period. You will provide trauma-informed, person-centred support to meet clients' physical, psychological and social needs, ensuring they can access their rights and entitlements under ECAT (European Convention on Action Against Trafficking). This is a challenging yet highly rewarding role requiring resilience, professionalism and the ability to manage complex casework within a fast-paced safehouse environment. Key Responsibilities Casework & Advocacy Deliver regular emotional and practical support to victims, promoting safety, independence and reducing risk of re-trafficking Complete timely and robust risk and needs assessments Develop and review journey plans and support plans Support clients to understand the National Referral Mechanism (NRM) process and advocate while they await conclusive grounds decisions Provide information regarding rights and entitlements under ECAT Address complex and multiple needs including exploitation, trauma, mental health, substance misuse and safeguarding concerns Work to contractual KPIs and required timescales Accommodation & Safehouse Duties Complete safehouse inductions, move-ins and move-ons Provide welcome packs and initial subsistence Support residents to understand and adhere to licence agreements and house rules Maintain health & safety, fire safety and building security standards Manage relationships between residents and respond to conflict appropriately Liaise with maintenance and facilities teams where required Partnership & Multi-Agency Working Refer and support clients to access specialist services (health, mental health, substance misuse, domestic abuse services and others) Attend and contribute to multi-agency meetings Build strong collaborative relationships with partner agencies Maintain accurate, confidential case management records About You Essential Educated to Level 3 (or equivalent experience) Experience working within a needs-led service undertaking risk and needs assessments Experience supporting vulnerable adults and/or children Experience managing complex casework and crisis intervention Experience working in supported accommodation, homelessness or destitution settings Knowledge of modern slavery and trafficking indicators and support systems in the UK Understanding of safeguarding legislation and best practice Strong organisational and communication skills Ability to manage a caseload and meet deadlines Confident using Microsoft Office and case management systems Full UK driving licence with access to a vehicle Eligible to work in the UK Desirable Experience working within formal contract frameworks with KPIs Knowledge of immigration systems and access to public funds Understanding of trauma-informed approaches and motivational interviewing Knowledge of the Violence Against Women and Girls strategy Benefits 25 days annual leave (pro rata) plus bank holidays 1 wellbeing day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Mileage allowance Time off in lieu (TOIL) for overtime Employee Assistance Programme Access to group clinical supervision (BACP-trained counsellor) Training and development opportunities Bi-annual staff away days Regular internal staff newsletter Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Contract Hybrid Immediate Start We're looking for an experienced Business Analyst / Product Manager to lead the discovery phase of an exciting AI healthcare implementation. You'll work with clinical, technical and business stakeholders to define the successful deployment of an AI-powered MRI software solution that enhances image quality and accelerates scan times on existing MRI scanners. What you'll be doing Lead discovery workshops with clinicians, IT and operational teams Capture business, clinical and technical requirements Map current and future MRI workflows Define product vision, roadmap and MVP Produce user stories, process maps and functional specifications Assess technical integration with PACS, RIS and DICOM environments Identify risks, dependencies and implementation recommendations Work closely with vendor and customer stakeholders to ensure project readiness We're looking for Experience implementing AI imaging solutions such as SwiftMR, Subtle Medical, Aidoc, Gleamer, or similar AI-enabled radiology products is highly desirable . Proven Business Analyst and/or Product Manager experience Strong discovery and requirements gathering skills Experience delivering healthcare technology or digital transformation projects Excellent stakeholder management and workshop facilitation skills Knowledge of Agile delivery and product development Experience with Radiology, MRI, PACS, RIS, DICOM or clinical systems Confident engaging with clinicians and technical teams Able to turn complexity into clear, actionable plans Passionate about delivering innovative healthcare solutions This is a fantastic opportunity to shape the implementation of cutting-edge AI technology that will transform MRI services, improve patient outcomes and maximise the value of existing imaging equipment. Rates depend on experience and client requirements
Jul 27, 2026
Full time
Contract Hybrid Immediate Start We're looking for an experienced Business Analyst / Product Manager to lead the discovery phase of an exciting AI healthcare implementation. You'll work with clinical, technical and business stakeholders to define the successful deployment of an AI-powered MRI software solution that enhances image quality and accelerates scan times on existing MRI scanners. What you'll be doing Lead discovery workshops with clinicians, IT and operational teams Capture business, clinical and technical requirements Map current and future MRI workflows Define product vision, roadmap and MVP Produce user stories, process maps and functional specifications Assess technical integration with PACS, RIS and DICOM environments Identify risks, dependencies and implementation recommendations Work closely with vendor and customer stakeholders to ensure project readiness We're looking for Experience implementing AI imaging solutions such as SwiftMR, Subtle Medical, Aidoc, Gleamer, or similar AI-enabled radiology products is highly desirable . Proven Business Analyst and/or Product Manager experience Strong discovery and requirements gathering skills Experience delivering healthcare technology or digital transformation projects Excellent stakeholder management and workshop facilitation skills Knowledge of Agile delivery and product development Experience with Radiology, MRI, PACS, RIS, DICOM or clinical systems Confident engaging with clinicians and technical teams Able to turn complexity into clear, actionable plans Passionate about delivering innovative healthcare solutions This is a fantastic opportunity to shape the implementation of cutting-edge AI technology that will transform MRI services, improve patient outcomes and maximise the value of existing imaging equipment. Rates depend on experience and client requirements
Red Snapper Recruitment Limited
Sandwell, West Midlands
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Performance and Data Officer Location: Sandwell (Hybrid working available after probation) Salary: 28,505.46 Hours: Full Time Monday-Friday, 9:00am-5:00pm Are you passionate about using data to make a real difference? We're looking for an organised and analytical Performance and Data Officer to join our Corporate Services team, helping to drive service improvement through meaningful insight and reporting. This is an exciting opportunity for someone who enjoys working with data, creating reports and dashboards, and supporting teams to make informed decisions. You'll play a key role in analysing performance, identifying trends, and presenting information that demonstrates the impact of vital support services. What you'll be doing Collecting, analysing and interpreting performance data across multiple services. Producing reports, dashboards and performance information for managers, commissioners and funders. Building and maintaining reporting tools using Excel and Power BI. Supporting the development and improvement of data collection systems and processes. Creating meaningful reports that help improve services and demonstrate outcomes. Working closely with colleagues across the organisation to ensure data accuracy and quality. Assisting with funding bids, annual reports and service development through data analysis and research. What we're looking for Experience analysing and interpreting large datasets. Strong Excel skills, including formulas, pivot tables and data reporting. Experience using databases and reporting systems. Excellent attention to detail with a high level of accuracy. Strong written and verbal communication skills, with the ability to present data clearly to different audiences. Experience with Power BI or similar reporting tools is desirable. Ability to manage competing priorities and meet deadlines. What's on offer Hybrid working following successful completion of probation. 25 days annual leave plus bank holidays (increasing with service). Employer pension contribution. Employee Assistance Programme. Clinical supervision and wellbeing support. Ongoing training and professional development. Mileage allowance. TOIL for approved overtime. Annual wellbeing day and annual leave purchase scheme. Important Information This post is open to female applicants only. This is an Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010. A full UK driving licence is essential, and access to your own vehicle is highly desirable. Enhanced DBS check required. Applicants must have the right to work in the UK. If you're a data-driven professional who enjoys turning information into meaningful insights and wants to support services that have a positive impact on people's lives, we'd love to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jul 27, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Performance and Data Officer Location: Sandwell (Hybrid working available after probation) Salary: 28,505.46 Hours: Full Time Monday-Friday, 9:00am-5:00pm Are you passionate about using data to make a real difference? We're looking for an organised and analytical Performance and Data Officer to join our Corporate Services team, helping to drive service improvement through meaningful insight and reporting. This is an exciting opportunity for someone who enjoys working with data, creating reports and dashboards, and supporting teams to make informed decisions. You'll play a key role in analysing performance, identifying trends, and presenting information that demonstrates the impact of vital support services. What you'll be doing Collecting, analysing and interpreting performance data across multiple services. Producing reports, dashboards and performance information for managers, commissioners and funders. Building and maintaining reporting tools using Excel and Power BI. Supporting the development and improvement of data collection systems and processes. Creating meaningful reports that help improve services and demonstrate outcomes. Working closely with colleagues across the organisation to ensure data accuracy and quality. Assisting with funding bids, annual reports and service development through data analysis and research. What we're looking for Experience analysing and interpreting large datasets. Strong Excel skills, including formulas, pivot tables and data reporting. Experience using databases and reporting systems. Excellent attention to detail with a high level of accuracy. Strong written and verbal communication skills, with the ability to present data clearly to different audiences. Experience with Power BI or similar reporting tools is desirable. Ability to manage competing priorities and meet deadlines. What's on offer Hybrid working following successful completion of probation. 25 days annual leave plus bank holidays (increasing with service). Employer pension contribution. Employee Assistance Programme. Clinical supervision and wellbeing support. Ongoing training and professional development. Mileage allowance. TOIL for approved overtime. Annual wellbeing day and annual leave purchase scheme. Important Information This post is open to female applicants only. This is an Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010. A full UK driving licence is essential, and access to your own vehicle is highly desirable. Enhanced DBS check required. Applicants must have the right to work in the UK. If you're a data-driven professional who enjoys turning information into meaningful insights and wants to support services that have a positive impact on people's lives, we'd love to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Field Supervisor - NO SPONSORSHIP AVAILABLE Job Overview ReachOut24 Healthcare is a growing, values-driven domiciliary care provider committed to delivering exceptional, person-centred care that enables people to remain independent in their own homes. Our vision is to provide care that we would be proud for our own families to receive. We are passionate about quality, innovation, continuous improvement and developing our people. We believe outstanding care starts with outstanding leadership, which is why we are looking for a dedicated and proactive Field Supervisor to support our expanding team across Haywards Heath, Burgess Hill and the surrounding communities. Job Summary As a Field Supervisor, you will be the link between our office team, Care Professionals and the people we support. You will ensure that every client receives safe, compassionate and high-quality care while supporting and developing our Care Professionals to achieve the highest standards. This role is ideal for someone who enjoys working in the community, building positive relationships, solving problems and leading by example. You will play a vital role in maintaining compliance with CQC standards while promoting ReachOut24 Healthcare's culture of professionalism, dignity, respect and excellence. Key Responsibilities Quality Assurance Conduct regular spot checks and observational visits to ensure care is delivered to ReachOut24 Healthcare standards. Complete care plan reviews and ensure documentation accurately reflects clients' current needs. Carry out environmental and individual risk assessments. Monitor the quality of care and identify opportunities for continuous improvement. Ensure care records are accurate, compliant and completed to a high standard. Support the Registered Manager in preparing for CQC inspections and quality audits. Staff Support & Development Supervise, mentor and coach Care Professionals in the field. Conduct probation reviews, one-to-one supervisions and competency assessments. Support the induction of new Care Professionals through shadowing and practical coaching. Identify training needs and work with the management team to improve staff competence. Promote a positive team culture built on accountability, professionalism and teamwork. Client Care Complete new client assessments and introductions. Build positive relationships with clients and their families. Ensure care is personalised, respectful and promotes independence. Respond promptly to concerns, complaints and compliments. Support clients and staff during changes to care packages or complex situations. Clinical & Regulatory Compliance Monitor medication practices and undertake medication competency assessments. Ensure compliance with safeguarding procedures and escalate concerns immediately. Monitor Moving & Handling practice and Infection Prevention & Control standards. Investigate incidents, accidents, medication errors and complaints, producing reports and action plans where required. Ensure compliance with CQC Fundamental Standards, company policies and relevant legislation. Operational Support Work closely with the Registered Manager, Care Coordinators and office team to maintain excellent service delivery. Support emergency care calls where operationally required. Participate in the on-call rota. Represent ReachOut24 Healthcare professionally when liaising with Local Authorities, NHS professionals, GPs and other partner agencies. Contribute ideas that improve service quality, efficiency and client outcomes. What We're Looking For We are looking for someone who genuinely cares about people and is passionate about delivering outstanding home care. Essential NVQ Level 3 Diploma in Adult Care (minimum). Experience working within domiciliary care in a Senior Carer, Team Leader or Field Supervisor role. Excellent understanding of safeguarding, medication management and person-centred care. Good knowledge of CQC regulations and quality standards. Excellent communication and leadership skills. Strong organisational skills with the ability to manage competing priorities. Confident using digital care systems and Microsoft Office. Full UK Driving Licence. Access to a reliable vehicle insured for business use. Right to work in the UK. Desirable Level 5 Diploma in Leadership for Adult Care (or willingness to undertake). Experience conducting care assessments and reviews. Experience supporting CQC inspections. Knowledge of electronic care management systems Why Join ReachOut24 Healthcare? We recognise that our people are our greatest asset. In return, we offer: Competitive salary Company pension. Ongoing training and professional development. Career progression opportunities as our organisation continues to grow. Supportive leadership and mentoring. A friendly, inclusive and respectful working environment. The opportunity to make a genuine difference to the lives of vulnerable people every day.
Jul 26, 2026
Full time
Field Supervisor - NO SPONSORSHIP AVAILABLE Job Overview ReachOut24 Healthcare is a growing, values-driven domiciliary care provider committed to delivering exceptional, person-centred care that enables people to remain independent in their own homes. Our vision is to provide care that we would be proud for our own families to receive. We are passionate about quality, innovation, continuous improvement and developing our people. We believe outstanding care starts with outstanding leadership, which is why we are looking for a dedicated and proactive Field Supervisor to support our expanding team across Haywards Heath, Burgess Hill and the surrounding communities. Job Summary As a Field Supervisor, you will be the link between our office team, Care Professionals and the people we support. You will ensure that every client receives safe, compassionate and high-quality care while supporting and developing our Care Professionals to achieve the highest standards. This role is ideal for someone who enjoys working in the community, building positive relationships, solving problems and leading by example. You will play a vital role in maintaining compliance with CQC standards while promoting ReachOut24 Healthcare's culture of professionalism, dignity, respect and excellence. Key Responsibilities Quality Assurance Conduct regular spot checks and observational visits to ensure care is delivered to ReachOut24 Healthcare standards. Complete care plan reviews and ensure documentation accurately reflects clients' current needs. Carry out environmental and individual risk assessments. Monitor the quality of care and identify opportunities for continuous improvement. Ensure care records are accurate, compliant and completed to a high standard. Support the Registered Manager in preparing for CQC inspections and quality audits. Staff Support & Development Supervise, mentor and coach Care Professionals in the field. Conduct probation reviews, one-to-one supervisions and competency assessments. Support the induction of new Care Professionals through shadowing and practical coaching. Identify training needs and work with the management team to improve staff competence. Promote a positive team culture built on accountability, professionalism and teamwork. Client Care Complete new client assessments and introductions. Build positive relationships with clients and their families. Ensure care is personalised, respectful and promotes independence. Respond promptly to concerns, complaints and compliments. Support clients and staff during changes to care packages or complex situations. Clinical & Regulatory Compliance Monitor medication practices and undertake medication competency assessments. Ensure compliance with safeguarding procedures and escalate concerns immediately. Monitor Moving & Handling practice and Infection Prevention & Control standards. Investigate incidents, accidents, medication errors and complaints, producing reports and action plans where required. Ensure compliance with CQC Fundamental Standards, company policies and relevant legislation. Operational Support Work closely with the Registered Manager, Care Coordinators and office team to maintain excellent service delivery. Support emergency care calls where operationally required. Participate in the on-call rota. Represent ReachOut24 Healthcare professionally when liaising with Local Authorities, NHS professionals, GPs and other partner agencies. Contribute ideas that improve service quality, efficiency and client outcomes. What We're Looking For We are looking for someone who genuinely cares about people and is passionate about delivering outstanding home care. Essential NVQ Level 3 Diploma in Adult Care (minimum). Experience working within domiciliary care in a Senior Carer, Team Leader or Field Supervisor role. Excellent understanding of safeguarding, medication management and person-centred care. Good knowledge of CQC regulations and quality standards. Excellent communication and leadership skills. Strong organisational skills with the ability to manage competing priorities. Confident using digital care systems and Microsoft Office. Full UK Driving Licence. Access to a reliable vehicle insured for business use. Right to work in the UK. Desirable Level 5 Diploma in Leadership for Adult Care (or willingness to undertake). Experience conducting care assessments and reviews. Experience supporting CQC inspections. Knowledge of electronic care management systems Why Join ReachOut24 Healthcare? We recognise that our people are our greatest asset. In return, we offer: Competitive salary Company pension. Ongoing training and professional development. Career progression opportunities as our organisation continues to grow. Supportive leadership and mentoring. A friendly, inclusive and respectful working environment. The opportunity to make a genuine difference to the lives of vulnerable people every day.
Registered Domiciliary Care Manager £39,000- £45,000 a year We have a fantastic opportunity for an experienced Registered Manager post. The position will be based at our Preston office and you will be responsible for managing the day to day running of the branch and the delivery of our domiciliary care service Duties and responsibilities: Registered Domiciliary Care Manager Effective leadership and management of the branch office and the staff teams Quality of care delivery and compliance CQC compliance Establishing good working relationships with Local Authority Contracts and Commissioning Teams, Clinical Commissioning Groups and Care Management Teams Business growth Recruitment, training and retention of staff Maintaining accurate records relating to staff and service users Implementing company policies and procedures Preparation and delivery of reports to the senior management team Managing internal audit systems Managing KPI systems Managing complaints and achieving effective outcomes Benefits of working : Registered Domiciliary Care Manager Competitive salary (commensurate with experience) Bonus scheme Paid holidays Supportive Senior Management team Ongoing career development Government based pension scheme Mobile phone Qualities we are looking for: Registered Domiciliary Care Manager Previous management experience within a domiciliary care setting Good, sound business acumen with a strong desire to develop and grow hours/profitability A good knowledge of working with electronic rostering systems Experience of working with Local Authority Contracts and Commissioning, Clinical Commissioning Groups and Care Management teams Ability to prioritise workloads Comprehensive knowledge of CQC standards and ensuring compliance Excellent communication skills Excellent leadership skills Ability to manage budgets An understanding of Local Authority and Clinical Commissioning Group contract Flexible approach to working Good organisation skills Computer literate Full driving licence with use of own vehicle Job Type: Full-time Experience: Management in Domiciliary setting: 1 year Licence: Full UK Driving Licence To Apply please submit your CV
Oct 08, 2025
Full time
Registered Domiciliary Care Manager £39,000- £45,000 a year We have a fantastic opportunity for an experienced Registered Manager post. The position will be based at our Preston office and you will be responsible for managing the day to day running of the branch and the delivery of our domiciliary care service Duties and responsibilities: Registered Domiciliary Care Manager Effective leadership and management of the branch office and the staff teams Quality of care delivery and compliance CQC compliance Establishing good working relationships with Local Authority Contracts and Commissioning Teams, Clinical Commissioning Groups and Care Management Teams Business growth Recruitment, training and retention of staff Maintaining accurate records relating to staff and service users Implementing company policies and procedures Preparation and delivery of reports to the senior management team Managing internal audit systems Managing KPI systems Managing complaints and achieving effective outcomes Benefits of working : Registered Domiciliary Care Manager Competitive salary (commensurate with experience) Bonus scheme Paid holidays Supportive Senior Management team Ongoing career development Government based pension scheme Mobile phone Qualities we are looking for: Registered Domiciliary Care Manager Previous management experience within a domiciliary care setting Good, sound business acumen with a strong desire to develop and grow hours/profitability A good knowledge of working with electronic rostering systems Experience of working with Local Authority Contracts and Commissioning, Clinical Commissioning Groups and Care Management teams Ability to prioritise workloads Comprehensive knowledge of CQC standards and ensuring compliance Excellent communication skills Excellent leadership skills Ability to manage budgets An understanding of Local Authority and Clinical Commissioning Group contract Flexible approach to working Good organisation skills Computer literate Full driving licence with use of own vehicle Job Type: Full-time Experience: Management in Domiciliary setting: 1 year Licence: Full UK Driving Licence To Apply please submit your CV
Senior Global IT Manager Location : Marlow, Buckinghamshire, SL7 1TB Salary : £70K - £80K per annum, DOE + Bonus Plan & Benefits! Contract : Full time, Permanent, Office Based Benefits : Private medical insurance, Life insurance, Company pension, Additional leave, Flexitime, Free on-site parking, Referral programme and Wellness programme! BAP Pharma is the fastest-growing, independently owned pharmaceutical clinical trials supply organisation, with specialist divisions in Comparator Sourcing, Secondary Packaging & Labelling and Global Storage & Distribution. Our story is one of incredible growth and success, which has culminated in receiving many prestigious awards, such as recognition in Diversity & Inclusion and Social & Environmental, and the continued expansion of our core business operations in UK, Germany and the USA. We are now recruiting for a Senior Global IT Manager to lead and manage the IT requirements company wide. You will build a suitable IT Department that meets the needs of our office and facilities in the UK, US and Germany. This role involved working closely with and managing our third party suppliers to oversee all IT-related activities, including budgeting. Key Responsibilities of the Senior Global IT Manager: IT Strategy & Leadership Shape and deliver a global IT roadmap aligned with BAP Pharma s growth, advising senior leadership on efficiencies, scalability, and resilience. Global Infrastructure Oversee IT operations and infrastructure across the UK, US, and Germany, ensuring secure and reliable networks, cloud, and systems. Compliance & Validation Ensure GxP (pharmaceutical industry) compliance and maintain audit readiness through robust validation frameworks, policies, and collaboration with QA and regulatory bodies. Cybersecurity & Risk Lead cybersecurity strategy, including access controls, incident response, and vulnerability management. Team & Vendor Management Build and mentor a global IT team while managing external providers and ensuring performance against SLAs. Budgets & Performance Manage IT budgets, forecasting, and KPIs to drive value and accountability. Digital Transformation Champion innovation, automation, and emerging technologies to improve compliance, efficiency, and business performance. Skills & Experience: Degree in Information Technology/Computer sciences or equivalent. Minimum 7-10 years experience of relevant work and level. Experience working in pharmaceutical organisations is advantageous. Experience in leading and developing a team Knowledge of office 365 and Azure Entra is essential Excellent knowledge of technical management, information analysis and of computer hardware/software systems and troubleshooting practices. Expertise in data management, data governance and general IT security practices. Understanding of computerised systems used in pharmaceutical operations. BAP Pharma is committed to enabling a supportive work environment, which is diverse and inclusive and based on mutual respect. We offer comprehensive training and development programmes to employees to enable them to excel in their roles. We provide our team with a platform in which to continually progress and excel and deliver on our promises to our clients. BAP Pharma Promise delivered. Our people are results driven, tenacious and customer focused. If you think you have what it takes to be part of a successful team with an exciting future, please apply today! No agencies please.
Oct 07, 2025
Full time
Senior Global IT Manager Location : Marlow, Buckinghamshire, SL7 1TB Salary : £70K - £80K per annum, DOE + Bonus Plan & Benefits! Contract : Full time, Permanent, Office Based Benefits : Private medical insurance, Life insurance, Company pension, Additional leave, Flexitime, Free on-site parking, Referral programme and Wellness programme! BAP Pharma is the fastest-growing, independently owned pharmaceutical clinical trials supply organisation, with specialist divisions in Comparator Sourcing, Secondary Packaging & Labelling and Global Storage & Distribution. Our story is one of incredible growth and success, which has culminated in receiving many prestigious awards, such as recognition in Diversity & Inclusion and Social & Environmental, and the continued expansion of our core business operations in UK, Germany and the USA. We are now recruiting for a Senior Global IT Manager to lead and manage the IT requirements company wide. You will build a suitable IT Department that meets the needs of our office and facilities in the UK, US and Germany. This role involved working closely with and managing our third party suppliers to oversee all IT-related activities, including budgeting. Key Responsibilities of the Senior Global IT Manager: IT Strategy & Leadership Shape and deliver a global IT roadmap aligned with BAP Pharma s growth, advising senior leadership on efficiencies, scalability, and resilience. Global Infrastructure Oversee IT operations and infrastructure across the UK, US, and Germany, ensuring secure and reliable networks, cloud, and systems. Compliance & Validation Ensure GxP (pharmaceutical industry) compliance and maintain audit readiness through robust validation frameworks, policies, and collaboration with QA and regulatory bodies. Cybersecurity & Risk Lead cybersecurity strategy, including access controls, incident response, and vulnerability management. Team & Vendor Management Build and mentor a global IT team while managing external providers and ensuring performance against SLAs. Budgets & Performance Manage IT budgets, forecasting, and KPIs to drive value and accountability. Digital Transformation Champion innovation, automation, and emerging technologies to improve compliance, efficiency, and business performance. Skills & Experience: Degree in Information Technology/Computer sciences or equivalent. Minimum 7-10 years experience of relevant work and level. Experience working in pharmaceutical organisations is advantageous. Experience in leading and developing a team Knowledge of office 365 and Azure Entra is essential Excellent knowledge of technical management, information analysis and of computer hardware/software systems and troubleshooting practices. Expertise in data management, data governance and general IT security practices. Understanding of computerised systems used in pharmaceutical operations. BAP Pharma is committed to enabling a supportive work environment, which is diverse and inclusive and based on mutual respect. We offer comprehensive training and development programmes to employees to enable them to excel in their roles. We provide our team with a platform in which to continually progress and excel and deliver on our promises to our clients. BAP Pharma Promise delivered. Our people are results driven, tenacious and customer focused. If you think you have what it takes to be part of a successful team with an exciting future, please apply today! No agencies please.