10 jobs found

Our client, a reputable classic car specialist business based in Hampshire, is seeking a highly experienced Classic Car Workshop Manager to join their prestigious team. This is an exceptional opportunity for a professional with a minimum of 10 years' background in classic vehicles and workshop management, seeking to lead in a luxury environment. Benefits: - Highly competitive salary, dependent on classic car experience - Opportunity to work within an exclusive classic car specialist business - Monday to Friday, 8am - 5pm working hours - No weekend work - Manage and lead a team of 8 skilled technicians - Develop and implement efficient workflow processes within the workshop - Engage with high-end clientele, ensuring outstanding customer service - Work in a well-established, award-winning classic car restoration and servicing environment Duties: - Lead and manage the daily operations of the classic car workshop - Supervise a team of 8 technicians, maintaining high standards of quality and workmanship - Allocate workflow across the workshop efficiently and effectively - Manage customer expectations through direct communication and front-of-house duties - Oversee vehicle diagnostics, repairs, and servicing in line with industry standards - Develop strategic plans aimed at improving workshop efficiency, customer satisfaction, and overall workshop reputation - Maintain strong client relationships, especially within the luxury sector as a Classic Car Workshop Manager - Contribute to the growth and reputation of the business within the classic vehicle sector Requirements of a Classic Car Workshop Manager: - Minimum of 10 years' experience working within the classic car industry - Proven workshop management experience, ideally with luxury marques such as Aston Martin, Porsche, Jaguar or similar - Strong customer service skills with the ability to liaise effectively with clients - Excellent communication skills, both written and verbal, in English - Ability to think strategically and implement innovative workshop solutions - Hands-on experience with classic vehicles and a passion for maintaining high standards - Experienced in managing and leading a team in a busy workshop environment - Stable background in classic vehicle servicing or restoration This vacancy offers a unique chance for a motivated Classic Car Workshop Manager to advance their career within a prestigious, quality-driven business. Individuals with a solid background in classic vehicle management and a passion for excellence are encouraged to apply. Contact Ben Loft, Automotive Recruitment Specialist at Perfect Placement covering Basingstoke and Hampshire today to discover more about this fantastic opportunity. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today. INDBEN

About the role An excellent opportunity has arisen for an experienced Service Manager to join Porsche Centre Silverstone. As Sytner Service Manager, you will lead a fantastic team in delighting our customers and getting it right the first time. You will oversee our team of service advisors, technicians and support team within the service department and deliver a full Aftersales service to our customers, whilst maximise profitability and the sales of parts, labour hours, MOT, lubricants, tyres and subcontracted sales. You will be an integral member of the Management Team and deliver the very best customer service with a clear vision to run an efficient and professional aftersales operation. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Previous experience in a similar role within the motor industry is essential as well as strong technical knowledge. Ideally, you will have the ability to work in a high pressured environment and have fantastic leadership skills that can drive a team forward. You should strive for operational excellence and have a strategic mind-set, whilst ensuring that the customer always comes first. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 27 days plus bank holidays Company Car Industry-leading Maternity, Paternity and Adoption Pay Private Medical Insurance Recognition of Long Service every 5 years Discounted Car Schemes Career Development Enhanced Pension Entitlement One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Customer Relations Specialist Are you a confident communicator who enjoys helping customers and being part of a fantastic and supportive Team. We are looking for an outbound CRM advisor to join our Aftersales operation to help us to continue to develop and grow our business while delivering outstanding levels of customer satisfaction. In this role you will use our modern CRM systems to make effective outbound calls to customers, follow up on service reminders and ensure every customer has an amazing experience during their journey through our Porsche Centre. If you enjoy speaking to customers, being exceptionally organised and working in a fast paced and positive environment then we would be delighted to hear from you. More about the role Making outbound calls to our customers using our CRM systems and data base. Following up on service reminders. Updating and managing our data base. Building positive relationships with our customers. Supporting our Aftersales Team to ensure we are delivering outstanding levels of customer satisfaction. What we are looking for Friendly and confident telephone manner. Strong communication and organisational skills. Comfortable and confident using computer systems and spreadsheets. Positive attitude and a Team focused mindset. • Previous customer service or call handling experience would be preferred but not essential Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Porsche Regional Pre-Owned Development Manager Location : Based in and around South of England Salary : £55k (OTE £70K) + Company Car Contract : Full-time, Permanent Do you want to boost the future towards a safe, secure and sustainable world? At DEKRA we deal with future topics in every field of work; from vehicle inspection to cyber security, from product testing to clean energies or from automated driving to artificial intelligence. We anticipate technical developments early on and drive industry transformation as thought leaders. For the exciting tasks that lie ahead we are looking for skilled and passionate people who want to grow and achieve their best in a global team. Enthusiasts wanting to do meaningful work and to make a contribution as a trusted partner for our clients and for society. People like you. A Day in the Life and the Impact You ll Make: As a Regional Pre-Owned Area Sales Development Manager, you'll work closely with Porsche Centres across your region to maximise Pre-Owned sales performance, strengthen dealer capability and drive sustainable growth. By analysing performance data, coaching retailer teams, optimising inventory strategies, and implementing targeted improvement plans, you'll play a key role in enhancing profitability, improving customer experience, and ensuring every Centre consistently delivers the high standards expected of the Porsche Approved Pre-Owned programme. Your commercial insight and ability to build trusted relationships will directly influence the success of the pre-owned programme and contribute to the continued growth of the Porsche network. Key Responsibilities • Regional Sales Leadership Deliver Pre-Owned sales performance across the region. Analysing performance, trends, and implementing corrective actions to achieve volume and profit goals • Drive the Porsche Pre Owned Strategy Monitor Centre performance against strategic expectations, identify opportunities and shortfalls, and partner with Centres to create and implement targeted plans that maximise performance and deliver sustainable improvement. • Dealer Network Development Support and coach dealers to improve appraisal accuracy, stock turn, pricing discipline, and retail readiness. • Inventory Strategy Oversee stock mix, ageing, sourcing channels, and allocation to ensure optimal availability and margin performance. Encourage engagement with all inventory sources, including PCGB vehicles and VWFS end of contract vehicles. • Performance Management Conduct regular business reviews, assess KPIs, and implement tailored improvement plans for Porsche centres within the region. • Operational Excellence Ensure compliance with brand standards, certification processes, reconditioning guidelines, and customer experience expectations. • Training & Coaching Deliver training and coaching where needed on Pre-Owned topics such as pricing strategy and stock management best practices. • Cross Functional Collaboration Work closely with other departments and group organisations to align regional execution with national objectives. • Reporting & Forecasting Provide accurate forecasts, performance reports, and insights to senior leadership. Core Accountabilities • Deliver high levels of service to internal and external customers. • Maintain awareness of developments within the industry, corporate and customer developments. • Contribute fully to team culture and business strategy execution. • Build strong relationships across the Porsche Centre network and PCGB. • Ensure effective use of PCGB systems and management controls. • Adhere to all company policies and procedures and ensure compliance at all times. What You ll Bring: • Automotive management background, ideally retail or customer performance focused. • An ability to influence through building trust and credibility, persuasion and constructive challenge. • Strong analytical, problem solving, coaching and facilitation skills. • Ability to analyse performance data and create actionable plans. • Ability to negotiate at director level. • High level of commercial acumen. • Excellent interpersonal, communication and presentation skills. • Willingness to travel extensively across the network. What You ll Receive for the Value You Bring: • 25 days annual leave plus bank holidays. • Holiday buy and sell scheme. • Private health insurance. • Pension contribution. • Employee referral scheme. • Electric vehicle salary sacrifice scheme. • Eye test vouchers. • Employee Assistance Programme (EAP). Please note your employment will sit with DEKRA Automotive Ltd. Let's create a safer world today. Apply now and join a team that values your expertise and passion. At DEKRA we value your unique experiences, perspectives, and backgrounds. We are committed to an inclusive workplace for all team members.

Porsche Centre Mayfair are seeking a customer focused Sales Executive to join their exclusive team. To apply for this role, you must have recent experience as a Car Sales Executive from within an automotive dealership. Role: As a Sales Executive, you ll be responsible for understanding our customer s individual needs, providing tailored solutions, to ensure they choose the correct new or pre-owned Porsche vehicle for their lifestyle. You ll provide our customers with professional advice and high-quality customer service to support them with their enquiries and ordering processes and build long-lasting relationships. From financing to contracts, you ll aim for total customer satisfaction throughout the process, achieving sales targets and contributing to the overall success of the Centre. Responsibilities: Provide information to customers and potential customers about our vehicles, features, and financing options Conduct product demonstrations and test drives Guide customers through the sales process from initial contact to handover Negotiate prices and terms of sale to ensure Centre targets are met Identify and pursue new sales leads through networking, referrals, and database mining Ensure the Centre database is kept up to date and accurate for existing and potential customers Maintain contact with customers post-sale to ensure satisfaction and encourage life long ownership Stay updated on the latest automotive trends, models, and technologies Participate in training sessions to improve sales techniques and product knowledge Minimum Qualifications and Skills: Be over 21 and held a full Drivers Licence for a minimum of two years (for insurance purposes) Proven automative sales experience Excellent communication, negotiation and customer service skills Ability to understand customers needs and match them with suitable solutions Goal orientated, self-motivated and driven to achieve targets Strong organisational, diary and time management skills Knowledge of vehicles, financing options and sales processes Proficiency in CRM Software and MS Office suite Desirable Qualifications: Sales experience within a luxury retailer brand Automotive manufacture certification Understanding of FCA conduct rules Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: OTE of £70,000 in the first year, with a basic salary of £29,400. Guaranteed Bonus payments for the first 6 months of your employment Fixed hours each week - no Sunday working. Monday to Friday 8am to 6pm with a designated day off in the week and every Saturday 9am to 5pm . VW Group tax efficient company vehicle Option of a second VW Group Vehicle at a preferential leasing rate 33 days holiday per year, with extra for long service Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Centre: Porsche Mayfair is the only Porsche Studio Concept Centre in the UK. Nestled in a prime location right across from the stunning Green Park and surrounded by a variety of luxury retail brands and restaurants. We offer our amazing staff subsidised parking just a short walk away or Green Park tube is within a 2-minute walk. Company: Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our culture of trust, integrity, and empowerment filters through every channel of our business. Our people have passion, thriving on a friendly rivalry that inspires all of us to be better and a genuine desire to go further for our customers and each other. Applying: Please note that eRecruitSmart is advertising the role of Sales Executive on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered. We look forward to hearing from you!

Are you ready to enjoy your evenings and weekends back while working on some of the most prestigious cars in the world? We are seeking a skilled Vehicle Technician to join a specialist prestige car specialist in Droitwich, where craftsmanship, expertise, and passion combine to deliver outstanding service for luxury marques such as Aston Martin, Jaguar, Land Rover, Porsche, and more. Benefits include: Salary: £30,000 - £40,000 DOE Hours: Monday - Thursday, 8:30am - 4:30pm, Friday 8:30am - 3:30pm No weekend work Monthly company performance bonus: c. £400 per month (achieved 8-10 months per year) Staff Discount 28 days holiday including Bank Holidays Pension contribution Ongoing training and development with prestige brands Reporting to the Workshop Manager, the Vehicle Technician will be responsible for carrying out servicing, diagnostics, and repair work to the highest standard, ensuring every vehicle is prepared for the road with absolute precision. Responsibilities include but are not limited to: Servicing, repairing, and maintaining a wide range of prestige vehicles Diagnosing faults using the latest technology and equipment Ensuring all work is completed accurately, efficiently, and to manufacturer standards Working closely with colleagues to support a motivated, high-performing workshop team Providing exceptional attention to detail and ensuring total customer satisfaction The ideal Vehicle Technician will have the following experience: Proven background within a main dealer or specialist workshop environment Level 3 in Light Vehicle Maintenance (or equivalent) Strong diagnostic and problem-solving skills Excellent attention to detail with a commitment to high-quality workmanship A collaborative team player with excellent communication skills Nice to have experience, but not essential: Previous experience working with Jaguar Land Rover products Familiarity with prestige and performance marques This is a permanent position offering the chance to work with some of the most iconic and desirable vehicles on the road, without the need to give up your weekends. If this role sounds like it could be of interest, please apply today for a confidential chat. G&P Talent, a division that has been the backbone of G&P Quality Management since its inception, has been pivotal in helping the group to become a leading quality management business, with a proven track record in providing the very best talent. We have a heritage spanning more than 30 years working with clients across engineering, manufacturing and quality assurance disciplines. Our approach is built on long-term relationships, not just quick placements. Backed by experienced consultants who deeply understand staffing needs, we ensure the right talent is matched to the right roles, helping businesses to maintain excellence in customer service, operations, and overall performance. Our expertise in inspection, technical and engineering recruitment covers a wide range of sectors, including automotive, defence, off-highway, aerospace, rail, marine and household goods. Founded in 1994, G&P Quality Management works with OEMs and Tier suppliers across the supply chain, supporting industry to strive towards zero defects through best-in-class Quality Management. G&P is an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

Porsche Retail Group (PRG) have an excellent opportunity for a Used Car Sales Manager to work for one of the world s most iconic brands and join Porsche Centre West London. To apply for this role, you must have senior car sales experience from within an automotive dealership, Role: In this newly created role, reporting to the General Sales Manager, the Used Car Sales Manager (UCM) will be responsible for maximising pre-owned vehicle sales and financial goals for Porsche Centre West London. You will Manage all daily operations associated with the Centre s pre-owned vehicle sales, including vehicle acquisition, inventory, pricing, reconditioning, and marketing Coach the Sales Team in all areas of pre-owned vehicles, and work closely with the Group Used Car Buying and Finance Teams to ensure the Centre meets its KPIs - volume, profit and most importantly, customer satisfaction Deputise in the absence of the General Sales Manager, leading the sales team as and when required. Responsibilities: Collaborate with the Group Used Car Buying Team to manage stock profile, pricing, and disposal of non-retail vehicles Oversee reconditioning processes to ensure budget compliance and timely market readiness Support the General Sales Manager in setting monthly, quarterly, and annual sales targets for used car performance Motivate the Sales Team to meet or exceed used car sales targets and deliver excellent customer service Coach Sales Executives on sales processes, focusing on Trade Ins and Used Car procedures Own the Porsche Online Car Sales system and other advertising platforms, ensuring quality imagery and video Line management of the Digital Media Specialist to optimise digital advertising of used car stock Ensure all used vehicle transactions comply with company policies and legal requirements Maintain accurate records of sales, trades, reconditioning, and appraisals across databases Ensure high customer satisfaction by handling enquiries and escalated complaints professionally, following FCA standards Minimum Qualifications: Experience with online retailing platforms (Autotrader, etc.) Strong knowledge of vehicle valuation, inventory sourcing, and market trends Proven experience within the automotive industry in used car performance Proficiency in dealership management systems (DMS), CRM software, and online inventory tools Excellent leadership, communication, and negotiation skills Knowledge/ understanding of the motor industry and applicable regulatory environment Valid driver's license Desirable Qualifications: Highly organised, able to identity gaps and opportunities in business performance Excellent communication skills and ability to influence a variety of internal and external stakeholders A track record of performing within a fast paced, customer facing, luxury automotive environment Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: Basic Salary of £50,000. OTE of £90,000 with ability to overachieve. 33 days holiday per year 8.30am to 6.30pm Monday to Friday (one designated day off in the week) and Saturdays 9am to 5pm A tax efficient VW Group Vehicle Personal Fuel Allowance Option of a second VW Group Vehicle at a preferential leasing rate Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Centre: Porsche Centre West London is our largest Centre in the south of England. Our Centre is divided over 2 locations. Our main Centre conveniently located on the A4 and just a short walk from the vibrant Chiswick High Road, with free staff parking just a short walk away or Gunnersbury Tube or Chiswick Park Station are within a 15-minute walk. We have a dedicated satellite after-sales service near Kew, easily accessible from the A4 with onsite parking. Company: Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. Applying Please note that eRecruitSmart is advertising the role of Used Car Sales Manager on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered. We look forward to hearing from you!

Porsche Retail Group (PRG) have an excellent opportunity for a Parts Advisor to work for one of the world s most iconic brands and join Porsche Centre Reading. Role: As a Parts Advisor, you will assist technicians and retail customers with identifying, ordering, and sourcing the correct automotive parts. This role requires a balance of technical knowledge, customer service skills, and attention to detail. You will be responsible for managing the inventory, processing orders and handling returns efficiently. Responsibilities: Assist customers (retail and internal) in identifying the correct automotive parts and accessories Provide parts support to the service department and technicians in a timely manner Accurately process orders, returns, and exchanges using the dealership or parts inventory system Maintain up-to-date knowledge of parts catalogues, pricing, inventory levels, and promotions Proactively communicate with suppliers and customers about order status, delivery times, or delays Conduct regular inventory checks and support stocktaking processes Build strong relationships with customers by delivering excellent service and technical advice Receive, unpack, and store incoming parts, ensuring accurate stock control Keep the parts area organized, clean, and compliant with safety regulations Minimum Qualifications: Previous experience in a parts advisor, counter sales, or automotive retail role in a fast paced, workshop environment Strong knowledge of automotive parts, systems, and vehicle makes/models. Good computer skills (MS Office) and familiarity with inventory management or dealer systems Excellent communication and customer service skills Strong attention to detail and ability to multitask in a fast-paced environment. Excellent knowledge and understanding of the motor industry Preferred Qualifications: Familiarity with electronic parts catalogues and ordering systems Full Driving Licence PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: This is a full-time role, Monday Friday: 7.30am - 5pm or 8am to 5.30pm or 8.30am to 6pm on a rota basis and Saturday 8am to 1 pm on a 1 in 4 rota basis Basic Salary of up to £32,465 per annum, depending on experience 15% bonus paid monthly 33 days holiday per year, with extra day for long service Option of a VW Group Vehicle at preferential leasing rates Life Assurance DC Pension Scheme Dedicated mental health champions Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Onsite heavily subsidised barista coffee bar and staff restaurant Free on-site parking Centre: Porsche Centre Reading, the very first Destination Porsche Centre in the UK, right next to the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well-known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on-site parking for all staff members. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. Applying: Please note that eRecruitSmart is advertising the role of Parts Advisor on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.

Porsche Retail Group (PRG) have an excellent opportunity for a Retail Transaction Manager to work for one of the world's most iconic brands and join Porsche Centre Mayfair. To apply for this role, you must have experience within a previous automotive Finance & Insurance (F&I) role. Role: Reporting to the General Sales Manager, working as one of two Retail Transaction Managers (RTM), you will be res click apply for full job details

Porsche Retail Group (PRG) have an excellent opportunity for a Centre Support Assistant / Showroom Host to work for one of the world s most iconic brands and join Porsche Centre West London. As a Centre Support Assistant / Showroom Host you will be the first point of contact for customers and ensure, they are provided a warm welcome and an outstanding customer journey experience. You will be a brand ambassador, always representing Porsche Retail Group and the Porsche brand. When you are not hosting customers or responding to incoming enquiries by phone or email, you will support the sales and aftersales teams by managing customer flow and maintaining a pristine showroom environment. From time to time, you will also complete generalist administration duties and participate in hosting events. Responsibilities: Welcome visitors and customers promptly and professionally Guide customers through the showroom, answering questions and providing information about vehicles, features, and promotions Direct customers to the appropriate department or team member Manage incoming calls, forwarding them onto the right department. Ensure the showroom is clean, organized, and visually appealing, including the arrangement of vehicles and product displays Offering refreshments and ensuring the waiting areas are well stocked and clean Gathering customer feedback and insights to improve the showroom experience and reporting any concerns Support administrative tasks as required Preferred Skills/Experience Background in hospitality, retail, reception or similar customer facing role A friendly and approachable demeanour, with excellent communication skills Good organisational skills and attention to detail Ability to manage multiple tasks in a fast-paced environment Team orientated mindset Basic computer skills (Microsoft office, customer database systems) Desirable Experience Full Driving Licence Experience of working in a large franchised automotive dealership Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: Full-time 45 hours per week Monday, Tuesday, Wednesday & Friday 08:00-18:00/18:30 & Saturday 08:00-17:00 (Thursday off in the week and one Saturday off in 4) OTE of £35,650, with a basic salary of £32,410 and 10% monthly bonus 33 days annual leave per year Option of a VW Group Vehicle at preferential leasing rates Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Centre Porsche Centre West London is our largest Centre in the south of England and soon to be the largest aftersales facility for Porsche globally. Our Centre is divided over 2 locations. Our main Centre conveniently located on the A4 and just a short walk from the vibrant Chiswick High Road, with free staff parking just a short walk away or Gunnersbury Tube or Chiswick Park Station are within a 15-minute walk. We have a dedicated satellite after-sales service near Kew, easily accessible from the A4 with onsite parking. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. Applying: Please note that eRecruitSmart is advertising the role of Centre Support Assistant / Showroom Host on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered. We look forward to hearing from you!